The Vergecast - The best laptops for school, tablets for reading, and routers for home

Episode Date: March 29, 2023

The Verge answers questions from The Vergecast Hotline.  We hear from David Pierce on balancing privacy and modern conveniences for digital journaling, Alex Cranz on tablets for reading, Dan Seifert ...and Allison Johnson on tech reviews at The Verge, Jennifer Pattison Tuohy on smart home routers and doorbells, and Monica Chin on laptops for college. Further reading:  My impossible search for the best, most powerful, most private journaling app ever The best iPad to buy in 2023 Ethics Statement - The Verge  Nest Wifi Pro review: better, faster, shinier Eero Pro 6E review: faster Wi-Fi but flakier performance Aqara Video Doorbell G4 review: this battery-powered buzzer needs to go back to basics The FTC wants to ban those tough-to-cancel gym and cable subscriptions Best laptop 2023: 15 best laptops you can buy Email us at vergecast@theverge.com or call us at 866-VERGE11, we love hearing from you.  Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Starting point is 00:00:00 Hey, Virchcast Hotline. It's your friend David Pierce. Just calling to say, welcome to the Vergecast, the flagship podcast of 800 number management. I am calling you from the Alexandria Amtrak station in Alexandria, Virginia. And I'm just going to tell you about the show we have coming up for you today. We are going to send a whole episode talking about your questions from the Vergecass Hotline. We've got a ton of good ones. Thank you so much for calling in with all other questions.
Starting point is 00:00:26 We're going to get questions about laptops, questions about the smart home, questions about privacy, all kinds of good stuff. And as always, please keep calling the hotline. 866, Verge 1-1, or you can just email questions to Vergecast at theverge.com. We love your questions. We love answering them on the show. Please keep them coming. Anyway, that's all coming up in just a sec.
Starting point is 00:00:45 But I've a train to catch. This is the Vergecast. See in a second. Support for the show comes from Retool. Too many companies run critical operations on duct taped spreadsheets, Slack workflows, and whatever else they could cobble together. Not because they want to, but because building internal tools means weeks of waiting on someone else's backlog. That's where Retool comes in.
Starting point is 00:01:07 Build custom internal tools just by describing what you need. Proms something like, build me a revenue dashboard on our Salesforce data. And Retool actually builds it on your company's data and your cloud with enterprise security built in. Go to Retool.com slash Vergecast. We all need to retool how we build software. What's up, y'all? I'm Skyler Diggins, seven-time WMBA All-Star, Olympic gold medalist, and mom. And I'm Cassidy Hubbard, host and reporter for nearly 20 years covering the biggest names and stories in sports and mom. And this is Am Mom, a community for athletes, game changers, and moms of all kinds.
Starting point is 00:01:49 Dropping May 14th. Tap in with us. Welcome back. As I said, we're going to spend this whole episode answering your questions from the Vergecast hotline. 866 Verge 1-1, by the way. Keep them coming. I want to start with this question that we got from Chris. Hey, Verge.
Starting point is 00:02:08 My name is Chris. I'm from the U.S. from Iowa. For several years now, I've been struggling to find the right balance between mobile online privacy and modern conveniences. Everything you do on your phone is being tracked nowadays, and it feels like the more you go toward privacy, the more you compromise on convenience, and vice versa. My question is, what is the best approach to have,
Starting point is 00:02:30 have the best of both worlds. Is it iPhone? Is Apple really the customer privacy advocate that they claim to be? Is it a tracker-blocking VPN? Is it a degougled custom Android ROM like EFoundations, EOS? Is it something like a light phone, a flip phone, no phone at all? This has been a real struggle for me, and I can really go on and on about it. But thank you for taking the time to answer this. And I really love the show. Have a good one. Bye. I love this question. And it's actually something I've been thinking a lot about personally. Two things happened to me recently that made me ask a lot of these same questions. First, I had my first kid in December and suddenly had a million people asking for photos and videos and information about how he's doing and a million photos and videos and information about how he's doing. And two, my 2023 resolution was to start a personal journal again. I've written in a journal every day of 2023 so far, which is maybe the best I I've ever done on a New Year's resolution. Honestly, I'm very proud of myself.
Starting point is 00:03:30 So, like I said, this made me start asking questions about private spaces and personal spaces and what it means to have stuff that you care about be yours on the internet. And the thing about all this is it ends up being surprisingly philosophical. Some people are really worried about privacy, and they don't want to do anything that's even remotely close to risking losing or leaking data. Other people are like, well, I have nothing to hide. Who cares? I don't really agree with that last take, and I'm not here to pick fights on any of that.
Starting point is 00:04:00 But let me just say this. What I know about myself is that I do things differently when I have full trust that something is private. I write differently in my journal if I know that maybe someday someone will see this versus I'm just going to burn this thing and it's going to be gone forever. My Instagram feed and my camera roll are filled with really different kinds of photos because people might see one and might not see the other. The truth is we just act differently in public than in private. We just do. So personally, I've become worried about the companies who sell my preferences and know my whereabouts, yes. But I'm maybe more interested in finding places that I can trust to just be for me so that I can be completely myself.
Starting point is 00:04:43 In all of this, there's really private spaces and there's personal spaces. They're similar, but they're not the same thing. And I'm trying to find both. Anyway, when I started journaling, I downloaded Day One, which is like the giant of the digital journaling space. I didn't want a paper journal because I also like to save photos and links in my diary, plus my handwriting is borderline unreadable. My wife likes to say I write like a serial killer.
Starting point is 00:05:07 Also, I work for The Verge. I like technology. So I downloaded the app, paid for Day One premium, and started writing. And I noticed a few days later that Day One was storing kind of a wild amount of data about me. It has all the journal entries I type, obviously. but it was also pulling in all my calendar events for the day, all the locations I'd been to, all the photos I'd taken.
Starting point is 00:05:27 I gave it all these permissions, but I kind of did it without thinking about it. And on the one hand, it makes for a great journaling system. I have these really cool, really complete records of all of my days automatically. But also, you know, yikes. That's a lot of really personal private information for one app to have. Even more so when you factor in that my day one journal, the thing I actually type in,
Starting point is 00:05:49 is maybe the one thing on earth I most want to keep private. That, to me, is the perfect encapsulation of what Chris mentioned in his voicemail. Sure, a paper journal under my mattress would technically be more private, but I want all the modern niceties and upsides of an app like Day 1. Is it even possible to have it both ways? So I called up the folks at Day 1 to ask him about this. Paul Main, head of Day 1 at Automatic. Murphy Randall, lead of the web client team on Day 1 at Automatic.
Starting point is 00:06:19 Paul told me that when he was first starting day one, the features and privacy tradeoff was right at the top of his mind. I wanted something that I trusted myself to capture and store all of these memories that would exist like even after me, but mostly around the comfort of knowing that I could put whatever I want in there and it's unlikely or impossible for anyone else to even see it. And that manifested in the early days where it was, we were scrappy and just bootstrapping an idea to be offline first, where everything was basically a web page and apps just synced with a server. So Day 1 was starting with the Mac to be stored locally on your file system where by
Starting point is 00:07:02 default only you, whoever has access to your computer would see it. The downside being if you lost that computer, you lose all of those memories. Early on with Day 1, there was no way to sync your stuff between devices because there was no way to do it privately. Then for a while you could sync through Dropbox, but eventually Day One built its own end-to-end encrypted service, because it didn't want to just offload everything and trust Dropbox. But again, even that is a trade-off. End-to-end encryption is a good thing and something you should look for, but it's still a risk. And Murphy, who recently led a whole project building a Day One web app, said that Day
Starting point is 00:07:38 one is constantly making trade-offs between privacy and convenience, features, and personality. And every one of those choices has consequences. sometimes ones you don't see. That's the line we walk all the time. And we've really messed ourselves up by being a little overzealous with the privacy at times. Like, for example, we originally locked up
Starting point is 00:07:57 so much about entries that we didn't even allow ourselves to see the date on which the entry was written. Like, you know, the entry date. You say, like, I'm writing an entry on Christmas. The server that we had didn't know that you said it was on Christmas because we wanted to say,
Starting point is 00:08:12 as much as possible, is invisible to us. But it turns out, like, if you want to make a web app that can pull down a few entries, you kind of got to know the dates. And so that's a line that we had to walk. And we are limited in the features we can offer now in some ways because of the stuff that we locked up in the past. And so now, you know, we can release an app upgrade that would say like, well, okay, maybe we'll just decrypt that one date and make it so that we can let the user say, what journal entries do I have for Christmas and then, you know, get it from the web app. But we do what we can to work
Starting point is 00:08:46 within the confines that are set. So the new web client that we're releasing very soon that's in private beta right now, originally we wanted to make something kind of like Evernote, the Evernote experience, where if you go to Evernote, you can just see a few of your most recent notes
Starting point is 00:09:01 and edit them, and it's a very lightweight experience. But since our stuff is end-to-end encrypted, we ended up having to go all in and write like a more advanced client that would pull all your entries down from the server, decrypt all of them, indexed them. so that you can interact with them in the day one way. You can't just like fetch a few entries and work on them.
Starting point is 00:09:23 That's a technical cost that we incurred by opting for privacy. One example I really like here is passwords and encryption keys. The most private thing an app can do is say, here's your encryption key. We don't have it. So write it down. And if you lose it, you're hosed and we can't help you. Privacy-wise, that feels great. Convenience-wise, it's a total pain in the ass.
Starting point is 00:09:46 Here's how Paul explained how day one thinks about all that. What we do is we rely on the device manufacturer or OS manufacturer, in this case, Apple and Google, to store in their private key storage solutions. They have a key store that only day one can access this key, and then we put it in there, and then the app automatically fetches it from there. When you go sign in on another device, it'll find it in there because you're authenticated with your Apple account. So less secure than math. managing your own private key, and Apple's continuing to advance their security around these
Starting point is 00:10:21 things as well. So as they get better, our encryption is better. But it's more of a consumer-friendly way of offering end-to-end encryption, private key storage, without the user, the downside of like managing that key in a physical way that if it's lost, all is lost, like it is with a wallet. I also asked Wesley Rosh, the developer of another journaling app called Everlog, about the He said he's also trying to figure out how to do secure sync, because that turns out to be the first privacy feature trade-off that you really want to get right. Right now, the way it is, your data, it's secure on your device. So it's secured by Apple's secure and clip and everything. But the moment you sync with Zygload, there's a small chance that they could be breached by, I don't know, someone at Apple or, so that's pretty important right now.
Starting point is 00:11:13 I asked Wesley if there are any features he just straight up can't add to Everlog, purely for privacy reasons. And he said, yeah, there are lots of them. The big one is AI. One big thing will be sentiments analysis. Like, you would give the AI your entries and they would say, well, this entry is positive. This entry is happy. This entry is you're anxious or whatever. That could be great for stats. But again, I don't think people would be interested in sharing their. their stuff with third bodies.
Starting point is 00:11:46 The more I thought about this trade-off between privacy and convenience between having lots of features and having something that feels like it's just yours, the more I started seeing it everywhere. Like in another app I use, Obsidian, which is a super popular new note-taking app. Part of Obsidian's whole appeal is that the files it's working with are just marked down files saved on your computer. They're not stored on a server somewhere. They're just there in a folder on your device.
Starting point is 00:12:11 Obsidian does have end-to-end encryption, but you, you're not. You don't have to use it to use the app. But Obsidian also has this big ecosystem of third-party plugins where anyone can write code and post it on GitHub that changes the way Obsidian looks or adds new features. That can get really messy, really fast, and be a weird privacy thing if you let it. Stefan Ango, the CEO of Obsidian, told me he thinks control is the key. He likes the idea of starting with a totally private experience
Starting point is 00:12:40 and then letting users choose how much they're willing to get. give up in exchange for new features. That means that if you want to build a chat GPT plugin, I think there's like four or five of them already out there that are slightly different variations on how you might want to use chat GPT with your notes. And it comes with, you know, caveat emptier. Like there's like a little bit of because we give you so much freedom, it means that the user has to make their own choices about what they're willing to give up.
Starting point is 00:13:10 The trade-off here is that Obsidian is kind of awkward to figure out. When you first set it up, it doesn't do that much. It's just a text editor, basically. You have to figure out how to allow yourself to have plugins, and then find and research and add and explore all these additional features, basically by yourself. But to some extent, I think that's probably a better strategy, privacy-wise, than just dropping you in the deep end and forcing you to figure out how everything works.
Starting point is 00:13:36 You might notice, by the way, that AI keeps coming up here. For good reason. If you want to look ahead to where all of this goes next, look at chat GPT. There are a bunch of companies out there trying to build tools that apply chat GPT to your life, which sounds great, right? You could ask a chatbot to find that link you were looking at yesterday, or remind you what your dentist's name is, or, I don't know, anything else you can think of. But that means giving a tool like chat GPT access to a vast amount of your personal data.
Starting point is 00:14:04 Dan Seroker, the CEO of a company called Rewind, is trying to figure out how to bring AI chatbots to life while still getting that privacy convenience balance rate. Rewind is an app that records everything you do on your computer. It takes screenshots every two seconds. It records all your meetings. It stores all your web history and much more. And now you can use chat GPT to interact with all that info. You might think that's useful. You might think it's a total privacy disaster. Dan said he's trying to find a way to get as much of the upside as possible with as little of the downside as possible. I think using privacy as the main constraint and respecting people's privacy is the key technological insight here that will allow this to be adopted by not just sort of tech enthusiasts, but mainstream users. Because the reality is, you know, we live in a world where more and more of your data is for sale, you know, more and more of your privacy is being, you know, you could say even compromised for utility.
Starting point is 00:15:00 And I think in that world, finding a solution that strikes the right balance and respects your privacy doesn't just, you know, pretend it doesn't exist is, I think, the key unlock to this. The way Rewind does it is to send only the relevant bits of your data to open AI in order to make chat GPT work. So instead of uploading all your data, Rewind is first curating just the stuff that matters, turning it into text and then sending it for processing. This feels to me like a pretty good middle ground. But it's still a big tradeoff. and I'm not sure I know if the usefulness outweighs the intrusiveness. Ultimately, I come back to something Obsidian Stefan Ango told me that the best answer is probably lots of answers.
Starting point is 00:15:40 Everybody has different principles and needs around privacy, and the best thing tech companies can do is give you the information you need to make choices rather than trying to make them for you. It's the same thing as kind of the right to modify, right to extend, right to repair, like those types of ideas, I think, are strong within the obsidian community. we want to give the user control,
Starting point is 00:16:03 you know, respect the user's ability to work with the software in whatever way they want. Anyway, let me get back to Chris's initial question for a second. I think the answer is complicated. But Chris, to your specific points, based on what I've learned, here are a few things I would say. One is that most people seem to agree that on balance, the iPhone is a more secure ecosystem than Android. I don't think you need a VPN for most everyday web browsing, but if it makes you more comfortable,
Starting point is 00:16:29 go for it. There are some good ones out there. And I would encourage you to keep different kinds of information in different places and keep your most important, most private, most personal stuff in a place all its own, ideally one you control and understand as completely as possible. Be wary of things that automatically share stuff with other people. Make sure you understand how the sharing and publishing and collaboration settings work and go for end-to-end encryption anywhere you can. I started out thinking that maybe the only really good answer here is just as little tech as possible. Throw your phone into the river, move into the woods, and like write on parchment paper or whatever. But I'm actually encouraged by the potential here that as more
Starting point is 00:17:08 people start to care about privacy, there will be more products that actually start with privacy and then build from there. But it's very clear that there will always, always be tradeoffs, especially as we get into whatever this AI world is going to be. You just have to decide which ones you're okay with. Personally, I'm sticking with day one, big fan. Okay, we need to take a break, and then we're going to come back and answer a lot more of your hotline questions, all of them, I promise, much more quickly than I just did. We'll be right back. Support for this show comes from Shopify. Every thriving, successful business has to start somewhere. A good place to start is a relatively simple question. What if, given the right tools, I really put my all into this.
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Starting point is 00:20:10 And as promised, we're going to answer many more hotline questions, all of them much more quickly than the one that we just did. First up, Alex Kranz is here. Hi, Alex. Hi. I bet I know what it's about. There's like two things you come here for, and it's great. And this one's not about Plex. So there's only one possible option.
Starting point is 00:20:27 But let's just get to it. We have a question. I believe it is from Andrew. Hi, my name is Andrew. I'm a longtime listener and reader of the verge, and I'm a law student now. I've been thinking about buying an iPad or potentially an E-ink tablet, but can't seem to decide which might be better for reading and taking notes. So I'm interested to hear some pros and cons. Thanks. Do you see why you're here, Alex? I see why I'm here. So there's two questions here, and we should take them in turn. The first question is, do you buy an iPad or do you buy an E-ink tablet? And then there's going to be the which one question. But let's start with just. Just that breakdown. Should this person buy an iPad or an E-ink tablet? I feel really bad for saying this, but they should buy the iPad.
Starting point is 00:21:08 Because they're going to law school, right? Yeah. If they were just digging around at home, like reading and sometimes marking stuff up, I would say get the E-Inck tablet. I would have no regrets. But they actually need it to work all of the time consistently and not be probably messing with a bunch of fighting the user interface all the time. And so they'll have a much better time with an iPad if they do that.
Starting point is 00:21:30 Yeah, I was thinking about this, and I think the way you just laid that out of is exactly right. Because, like, my heart says by a remarkable tablet because it is a truly lovely thing to read PDFs on. 100%. And in the actual moment of reading, the E-ink tablet is much better, right? Like, I still have not used a Kindlescribe, you have, but my guess would be that literally in the, like, I am highlighting a page of a PDF thing, the ink tablet is going to be better.
Starting point is 00:21:55 100%. Yeah. Managing all of those things, getting them on and off your device. moving them around, submitting them to things, sharing them with people. Total disaster on anything not called the iPad. And that's where I end up with, like, the iPad is pretty good as a reading experience and really great as like a life management experience. And the E-ink tablets are really good for reading and just full hot garbage for the other side of things.
Starting point is 00:22:21 Yeah. I would honestly say get the iPad. But then do what Dan did, which is get like that matte screen protection. so it feels a little bit more like writing on paper and it doesn't have the glare. Like I think that'll probably be the best for the majority of people who actually need to get work done on the device. I think that's right. We did a whole segment on that on last week's Vergecast. So if you haven't listened to it, Dan is very helpful.
Starting point is 00:22:47 But then once you get your law degree and you get your signing bonus at whatever big fancy firm you're at, go by the E-Inc tablet. You're going to have a great time with it. You're going to love it. The E-Inc tablet is like you make partner and there's like a person. and there's like a person who will do all the file management for you. And then all you have to do is just like kick back at your desk with your loafers up and read some PDFs. Like that's when you get the E-ink tablet. And life is incredible.
Starting point is 00:23:11 Like you're just marking up other people's briefs. I assume that's the thing lawyers do. You just chuck your tablet across the room at them. Yeah. Throw it at their heads. Ferguson, read this. That's why you have one else. You throw the tablets at them.
Starting point is 00:23:25 And do what do we think? like the probably either the iPad Air or the iPad Pro, depending on how you feel about money and keyboards. Yeah, I think the iPad Air is enough for most people. I think they'll have a great time with like an iPad Air, that mat, screen protector, and a nice little pencil that'll get everything they need to get done done. I think that's right. All right.
Starting point is 00:23:47 We've helped. Andrew, you're welcome. Let us know how it goes. Let's move on to the next one. Thank you, Alex. You're welcome. For our next question, I have two people here. Dan Seifert.
Starting point is 00:23:55 Hello. Hello. Allison Johnson, hello. Welcome back from vacation. Hello, thank you. And our question, I believe, is from Nick. So let's hear it. Hi, Virge.
Starting point is 00:24:06 My name's Nick. I had a question about how phone reviews works at the Verge. Who reviews it? How you decide who reviews it and then what that process looks like. Love what you do. So I love a good meta-verge question. And I feel like this is a fun one. We like reviews just sort of like magically appear.
Starting point is 00:24:26 And it's like, let's talk about this. Yeah, they just magically happen. Yeah. They're just there on the website. Yeah. But phone reviews, I feel like, are actually a pretty good one because our process, I feel like it's gotten much better for it over time. But Dan, you run our reviews program.
Starting point is 00:24:41 Allison, you do, I would say, most of our phone reviews. So let's talk through it. New phone comes out or new phone is coming out. What happens? We're the verge. People kind of want us to review their stuff, right? Like what, how does this stuff start? Yeah, I guess we could, we'll start right at the beginning.
Starting point is 00:24:56 So let's take the example of Samsung, which recently announced the S23 line. So Samsung announces a phone. Their PR department will generally contact us and say we've got a new device coming out. And a lot of times they will require what's called an embargo, which means that we say, we agree to not talk about this thing until after a certain date. And then they will provide the device to us for testing purposes and review. so that we have access to it ahead of when it goes on sale. And then we are able to publish our review before or on the day of what it goes on sale,
Starting point is 00:25:30 which is usually around the timing when the embargo lifts. And so that is like kind of like a working relationship that we have with lots of companies with their PR departments. The unique thing there is that we agree to the embargo, and that's about it. Beyond that, companies don't have any influence on what our review looks like. they don't get to see a preview of it. They don't get to really the only time that they see the review is the same time as that the audience sees it when it publishes live on the site. And then sometimes they send notices if we get a factual error wrong. They give us a heads up.
Starting point is 00:26:04 Or sometimes they just say, we don't like your score. And we're like tough noogies. You know, that's the kind of relationship there. That's all detailed in our ethics statement, if you're curious about it, on the site. So you can go check that out. Determining who gets to review something is actually pretty straightforward now because we have folks like Allison who are really assigned a beat. So Allison's main job is to cover phones at the verge. That's what she does all day and day out. She's our lead phone reviewer. So she is the one that really reviews the vast majority of things. Occasionally, other people will review phones. I think the best example is John Porter over in the UK. He has access to devices that we don't
Starting point is 00:26:40 get here in the US. They don't sell them here in the US. They only sell them in Europe or UK. And so he will review those devices because it makes most sense for him to review it. He can get access to them. He can test it on their networks. Half the time those devices don't even work on our networks. I know Allison has a few in her possession now that are like, yeah, good luck getting a signal and forget about 5G. But that's kind of like the split there. And then because Allison is one person, and this is a very large beat to cover, occasionally other folks around the team will help out if Allison's got a really swamped workload and we feel that we need to get a review out in a quicker amount of time than Allison's able to get to it. So occasionally,
Starting point is 00:27:16 I play kind of like a floater across the team. If someone's swamped or on vacation or something like that, I might pick up a review so that we have it up on the site and things like that. But really, Allison has right of first refusal and really the first expectation that she's going to be the reviewer. And you can see that across all of the categories of products that we review. Monica Chin is our laptop reviewer. She's the one reviewing vast majority of our laptops and is like right of first refusal on those. Whereas we're recording this today on Monday, Chris Welch just published two Sonos reviews. He's our speaker and TV and home audio reviewer and headphone reviewer.
Starting point is 00:27:50 So he focuses on that. So like when these products get announced, we kind of know who's going to review it already. And there's like just kind of like extenuating circumstances where it might be somebody else. Occasionally Neli likes to like swing in. I was going to say, when a big iPhone comes out, Nelai magically appears out of the woodwork to review it. He appears. He likes to do his iPhone review once a year. We like to let him do that, you know?
Starting point is 00:28:12 And who am I to argue, right? Keeps him off our back the rest of the year. It works out fine. Yeah, exactly. And you know, the funny part is generally that is actually a very good example of like where Allison can't really review all the devices that are released at that point in the timeframe that we have. Going back to like when we're getting devices ahead of release, a lot of times we have as little as one week or sometimes less to review a device before that embargo. And if it's an iPhone review, there's a lot of moving parts involved with that. Allison's got to test the device. She's got to take a lot of photos. She's got to take photos of the device. She's got to take photos with the device. She's got to kind of like formula. later thoughts and write it all. And then generally she's working with the video team. So there's got to be a video that's got to be shot. They need to shoot B-roll of it. They need to edit it. All these things generally have to happen within a five to six day span, oftentimes over a weekend. So like it's a very compressed type of schedule. So when Apple releases two, three new iPhones at a time,
Starting point is 00:29:05 having somebody like Neli or somebody else on the team that's able to pick up one of those helps us able to be a little bit faster with our publishing and have it out there in time when all of our wonderful competitors will be publishing as well or ahead of the release date or the in-store date. So that's kind of like the general process. But Allison, once it gets passed off to you, then what happens? Yeah. So I've kind of figured this out over the past couple of years,
Starting point is 00:29:30 but I've settled into kind of a method when I get a phone. And it has to do with like I really like to have my SIM card and make whatever phone it is my phone for the week. or two weeks or however long, I can't make it work, you know, having like a personal phone that I'm texting on and in a review phone. So that's possible with all the major Samsung's and iPhones. So you must spend like a quarter of your time just switching phones at some point. Like I feel like we've all been through this pain and it's a lot.
Starting point is 00:30:02 Yes. I feel you on that. And ESIM has ruined my life. Oh, yeah. Just slowly. And I have a lot of thoughts on ESIM. But anyway, one. one way or another, I get my SIM and my plan onto the phone I'm reviewing.
Starting point is 00:30:18 I have a password manager. I would be totally lost without it. So I set everything up kind of from scratch, download the password manager, download my handful of apps that I actually really use, which is a shockingly small number. I was going to ask, what are the like, when you first get a phone, you're like, I need these, whatever, six apps. It's a little embarrassing. Starbucks is always. on there. It's like, without fail, day one, I need to download Starbucks. I put Strava on there,
Starting point is 00:30:49 even though I don't really work out. But I like to, I like to try and do a GPS kind of like walk or run or something. Spotify always. And then the social networks. But yeah, that's, I try to like, I make a phone call with the phone, which is something you can easily forget about for like, I use it as a phone. I use it to listen to music. I just do everything with it that anybody would do with a phone. And I try to do it all within a week. I think that's a great point there, Alison, is like you do a lot of the testing that may not show up in the end product, the end review. You might not have a line in there being like, phone calls sound fine, like exactly as you expect. Or like, it played the music. But it's still part of your testing process because if it didn't work, then it would be part of the
Starting point is 00:31:41 story for sure. Yeah, exactly. Nobody needs to hear about how I watched a bunch of succession, you know, sitting on my bed on a device. And it worked fine. What kind of like specific tests do you run every time? Like do you have a, do you have a picture you take every single time you review a phone or like a place you go to try something? I have a couple of scenarios. I really try and do one day where I really stress test a battery and I, I leave my house. I. I leave my house. house, which is very difficult to do in this day and age. But like, I like getting on the light rail train in Seattle and just kind of using that as like a commute, just cosplaying someone who goes into an office. So, yeah, I scroll things on the phone. I take pictures of my toddler
Starting point is 00:32:31 because I think that is the ultimate stress test of a smartphone camera system. Still haven't really found one that can keep up with the toddler and the cat. I think taking pictures of cats is probably the most important thing I do. I would agree with that. Video is obviously a big part of this. So how does that all factor in, especially now? Like if we're going to get real meta about the verge, we all used to work in an office and it was easier to make these things. Now, if we're going to do like a big cool video, how does it work? It's changed a little bit since I started. I was being directed over Zoom for some of them, which I think by the time I came on, you guys had all been doing that for like a year and a half. So it went so, it went very well. I think, you know, Becca and Viren
Starting point is 00:33:15 and Phil at that time had a really good grasp of like how to get someone like me to shoot usable video of me talking about a phone. But with the return of in-person things, you know, I get to go to San Francisco and we have, you know, Vyrians out there and we shot some things when I was there for Samsung. So yeah, it's changing. I'm excited for what it looks like when I can be face to face with someone and we can shoot these things in real life. I know, what a world that's going to be.
Starting point is 00:33:48 I think that, I mean, you kind of highlighted some of the challenges of creating video now that we didn't have the same challenges before. But I think ultimately it's allowed us to have a lot more variety in our videos. And they look different, generally at different set setups, different locations and things like that, whereas when we were all in the office, we got really used to shooting in the same studio all the time. And our videos frequently looked very similar from shot to shot. So that's kind of one of the upsides of the new format now.
Starting point is 00:34:17 So, Alison, you say you try to only have one phone at a time. Realistically, how many phones do you have at a time? Oh, my God. So something will happen. And I'll need to, like, check, you know, some software update on one phone. And then I have a quick, I'm like, well, what does it look like on this one? And our dining room table will be like seven phones at any given time. And my husband is so patient.
Starting point is 00:34:40 Like an alarm will go off. I'm like, shit, I don't know which of these seven phones it is. You know, like I live in fear that I'm forgetting to turn my wake up alarm off because I've just got to like pull into the dining room and be like, stop it. Which one is it? So the answer is a lot. I remember years ago getting a phone call from the security. guard at the office saying there's something in your desk that has been playing semi-charmed life by third-eye blind for like two hours. And it was, I had, I had set that as the alarm on the
Starting point is 00:35:14 phone because I thought that was the thing I wanted for my alarm for some reason. And so from like 6 a.m. to the time I showed up, it was just playing semi-charmed life on repeat. And so I feel your pain. These are the perils of being a phone reviewer. You never know what, what phone's going to tell on you. All right. We need to take a break. And then we're going to get to a bunch more hotline questions. Dan, Allison, thank you both. Really appreciate it. Thank you. Thank you. We'll be right back. Support for the show comes from LinkedIn. If you're a small business owner, you know that every hire counts, but time and resources are limited. Finding, connecting with, and screening
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Starting point is 00:37:02 Not every question has an easy answer. And the ones that are really worth asking, usually come with a healthy mix of inspiration and backpedaling, aha moments, and quiet meditation. When you're working through one of those problems, you want a partner to bounce ideas off of and figure out where the deeper issue lies. That's where Claude can help. Claude is the AI for minds that don't stop at good enough. It's the collaborator that actually understands your entire workflow and thinks with you, whether you're debugging code at midnight or strategizing your next business move.
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Starting point is 00:38:01 cloud.AI slash Vergecast and check out Cloud Pro which includes access to all the features mentioned in today's episode. Claude.a.ai slash Vergecast. Welcome back. We have a bunch more hotline questions to get to. And for the next
Starting point is 00:38:22 couple, I have Jen Toey here. Hi, Jen. Hi, Jen. Really happy to be here. Let's get into it. Our first question is from Hayes. Hi, guys. My name is Hayes. I'm living out here in southeastern Idaho. And I recently graduated college and got my first apartment as an adult. It's been great. There's been a lot of stuff to
Starting point is 00:38:42 learn, steep learning curve. But the main thing is that I don't understand how to set up a home Wi-Fi network. I have always just lived in a place where you just went with the default and we've talked in previous episodes about how, you know, there aren't a whole lot of choices. And I think that that actually makes people a little less aware of what to do. So I just want to know, as I go about setting up a home network with, you know, certain smart home integrations, and Wi-Fi standards, you know, what do I really need to look for? What do I need to know to be ready to set up that network, you know, in terms of all these different terms that I've never heard before, you know,
Starting point is 00:39:17 a gateway and a motor and a router and what do I do? So anyway, thanks. Bye. I love this question so, so, so much. How long have we got? Right? So, okay, I think, first of all, Hayes, congratulations. I hope your new apartment is awesome.
Starting point is 00:39:32 This is a good moment to, like, build from the ground up here, right? Because we spend a lot of time talking about, like, the best mesh networks and which fancy router should you buy. But, like, very beginning, you want to start with a thing that works. Where would you tell our friend Hayes to start? What's the answer here? Oh, well, Wi-Fi is, it can be quite subjective, but he said he's moved into his first home. So I'm assuming it's not a 1,500 or 2,000 square foot house. It's probably a smaller apartment.
Starting point is 00:40:04 Although, you know, in Idaho, they do have a lot of space. So it could be sizable, but if you're in an apartment, maybe 800,000 square feet, you know, your base, you just need to start with a good router. And now this is different from a modem in most instances, depending on your ISP. Quite often, your ISP will supply you with a modem router. So it's both. To throw in the gateway phrase, I think gateway is less relevant. The most important, too, you need to know a modem and router.
Starting point is 00:40:34 Gateway is sort of something that you may use in other parts of your house, like you might have additional gateways throughout your house. But modem router are the two important ones and they are very different, even though they may be in the same box, which can cause confusion. But if you have a smaller home, you are fine to have both in one device. But you probably do not want to stick with whatever your ISP has sent you. That is kind of the rule of thumb, because generally these devices aren't as high-powered, or as feature-rich as something you might buy off the shelf. If you have a slightly larger home and or if you are interested in smart home, which we know you are, it's worth considering a mesh router because devices like doorbells, security cameras,
Starting point is 00:41:20 aren't going to be very close to your router and they still need strong Wi-Fi. That's where mesh comes in. But as David said, we're starting at the beginning so we can get to mesh a little later. But to start with, you want an ISP modem and then you're going to be a lot of, and then you want to buy your own router, which gives you generally a stronger signal, better features. Okay, I'd like to argue with this advice. Okay. I would like to pick one very small fight with you about this advice, which is that I think, generally speaking, if they're just going to give you a modem, great.
Starting point is 00:41:50 Because I think in general, as long as you get like a pretty good modem, your router ends up being the much more important piece of technology. But at least on my bill, my cable company, Comcast, Disclosure Comcast is an investor in the Fox Media. and sucks at providing internet to my house. The Comcast router, to me, is I think, like $10 a month. And that's a terrible deal. And if you buy an even pretty good modem for yourself, it will pay itself off very quickly. Modem is opposed to a router? Yes.
Starting point is 00:42:21 Because some ISPs won't let you use your own modem. That's true. To Comcast's credit, they will let you. That's fair. They have a long list on their website of ones that will work. I, for many, many years was with AT&T who will not let you. You have to use their modems. So it will depend who you use.
Starting point is 00:42:40 And knowing Idaho, as I do, I am guessing it's Cox Internet if they still exist as that brand of they may have changed names. But Cox was what I used when I was there and it was sort of your only option. So yes, depending on your ISP, yeah, if you can bring entirely your own equipment, go for it. But if you're limited, at least bring your own router. one, because you don't have to pay the monthly fee and you end up saving money in the long run. And two, because you can make sure your router has some much more interesting features. For example, some of the things that a few of the router companies I was going to recommend here offer will help with your smart home. For example, both Google Nest and ERO, who both have mesh routers, offer thread, which is a very key part of the smart home, the new standard matter and even if you're not involved with matter,
Starting point is 00:43:29 thread is a great local protocol that will help make smart home devices like sensors and light bulbs work speedier in your home rather than having to rely on the cloud. And if you're looking at starting the smart home, you're in a great place right now because this is the time where you can go out and buy thread-enabled devices and not have to worry about relying on the cloud or Wi-Fi. So you want thread in your router. You also want dual band. If we're starting with basics, you want a 2.4 and a 5.5.
Starting point is 00:43:59 gigahertz band. Don't worry too much about 6E, which is the tri-band, 6 gigahertz. You probably don't need to worry about that yet. That would be your next router upgrade. I would also recommend Wi-Fi 6 capable router because that will help if you have multiple devices on your network, which most people these days have, even if you don't have a smart home. So that can help with speed and connectivity in your home. One key feature to look for when you are considering buying a router, and you want to use smart home devices is the ability to split your bands and or pause the 5 gigahertz band
Starting point is 00:44:38 because frustratingly still far too many smart home devices rely on the 2.4 gigahertz band and they sometimes can't connect your network if you have a door band. So ERO for example has a neat option in its settings where you can just disable 5 gigahertz for five minutes and help onboard your devices. a number of other manufacturers don't offer that option.
Starting point is 00:45:03 So that's something to look for. T.P. Link, Orby, Netgear, ERO, those are all good places to start. ERO and Google are only going to offer mesh. If you don't think you need mesh, then TPLink, Netgear are great brands to look at. We haven't done an awful lot of testing at the verge, but we have a lot of anecdotal information from our staff based on standalone routers. I've done a lot of mesh testing in the smart home because I believe mesh is really key in the smart home.
Starting point is 00:45:38 And I've tested the Eros and the Google Nest Wi-Fi and also the new Wise router, which has been very good and is relatively inexpensive, which if you're starting out in your first home, I'm guessing budget is probably a large consideration. So I would recommend checking out Wise's new routers. I have found them to be pretty reliable. just don't put it on anything that might melt because they do get really hot.
Starting point is 00:46:03 Okay. I agree with everything you just said. I think the one thing I was going to say is that I think it is almost always worth it in my anecdotal experience to go mesh over the other things. I've talked to so many people over the years, especially if you have a slightly goofy layout, like you sort of have two walls between you and your router at some points. A lot of people will buy the extenders and the repeaters. and those just don't work.
Starting point is 00:46:29 Don't do that. Yeah, it's just, it's a waste of money. Like, it just, it is worth the slight extra expense to buy the mesh network. And the other part of it is you can buy the basics of the mesh network and then test it for a little while. And if you're like, oh, I don't have anything in my kitchen, you can add to it. So sort of starting small with one of these modular networks as opposed to buying a bunch of repeaters and it's just going to set you up much better for a much longer time.
Starting point is 00:46:55 But I agree with you wholeheartedly. And my last question about this. I should move on, is between the mesh ones, like you were saying, I think for most people's purposes, the best thing to do is probably just kind of deal hunt, right? Like, I think for an average person's use case, they're all pretty good. And the best thing to do is just kind of look out for the one that feels like the right price at the right moment as opposed to like deep aggressive brand loyalty. Do you agree with that? Or is there one that you think is drastically better? No, I agree that deal hunting is definitely worth doing ERO because it's now owned by Amazon constantly
Starting point is 00:47:28 is on major sales and Google Nest often will sort of price match at the same time. You'll notice the sales all happen simultaneously. However, if you are a dedicated Google home user or a dedicated Amazon Alexa user, there are some benefits. I would say ERO, because ERO actually is a Zygbee hub for Amazon Alexa smart home. So if you're thinking that you're going to want to use that voice assistant, I'll try not to keep saying the name, sorry. If you think you're going to want to use that voice assistant, then ERO is
Starting point is 00:47:58 definitely worth considering. On the Google Nest side, there is similar integrations, though I feel like the ERO Alexa integration is a lot tighter and it does things like you can turn on in the Alexa settings, the option to automatically look for devices as they join your network. So they just join your Amazon network without you having to do anything, which is a very seamless, user-friendly setup. I also really like the ERO app. One of the things that's changed in recent years with these mesh networks is that you control your entire system through an app, and that is actually so much easier than having to go onto a web browser and type in your router's code and start fiddling in the back end. And those apps are much easier to control, and you can set up
Starting point is 00:48:41 lots of useful features like parental controls, which probably isn't going to be Hayes' thing right now, but maybe in the future. The one downside of the Eero one, though, is once your network goes offline, it's very hard to troubleshoot because everything's through the app and you don't have internet. That's been something I have found a bit of a frustration. But I'm getting in the weeds a little bit here. I agree with your point. Generally, most of these are somewhat interchangeable. Personally, I would suggest looking for your first router, your first mesh network.
Starting point is 00:49:09 You don't need all the bells and whistles. Just look for some good security features. Those are going to be key, especially if you're adding smart home devices. And don't think you have to spend the most money to get the best performance. You do want to focus on the speeds that you have coming into your home. There's no point in buying a router that supports, you know, multi-gigabit speeds if you're only getting 500 megabits. You're just kind of wasting your money there. So that's something you need to check with whichever ISP you have.
Starting point is 00:49:37 But if you are getting speedy speeds there in Idaho, then you want to max out as much as possible and go for multi-gigabit speeds, which both ERO Pro and the Google Nest Wi-Fi Pro do offer. And then back to the WISE, they also have the Wise Pro, which I believe supports gigabit speeds. But if you don't have gigabit, you can go with the non-pro versions and save a little bit of money. Yeah, got it. All right. Well, Hayes, good luck. Let us know how it goes. Send pictures.
Starting point is 00:50:05 We have one more for you before we let you go to here, Jen. We have a question about doorbells. Yay, my favorite thing. Let's hear it. This is Stephen Robles, and I have a question for Jennifer Toe, your smart home expert. She's got an Akara G4 video doorbell. We'd love to know her thoughts on it, maybe a quick review. And how does she feel about the whole chimes?
Starting point is 00:50:26 hub situation, kind of a weird setup. Also, what about Matter? Matter's been out. There's some Matter devices out there. Do we still care about Matter? Can I actually do anything for those of us just in the home kit space? Thanks a lot. Okay. We're not talking about matter because we don't have time. We will do that another day.
Starting point is 00:50:44 We're going to come back to Matter. This has to end at some point. So we're going to leave Matter. We'll do that another time. But you just wrote a long review of the Akara G4 video doorbell. So what's the take, Jennifer to a smart home expert? What do you think? Yes, I did just write a long review and I'm guessing it hadn't posted when Stephen called because
Starting point is 00:51:01 Stephen and I have worked together before on podcasts. He's actually the host of the HomeKit Insider podcast and I know he just picked up one of these and is probably really anxious to find out more about what I thought about it. And my review is it's a great battery powered doorbell for HomeKit but it has some flaws and one actually, as he points out, is this chime box which is an interesting interesting workaround. And I guess there's a little back story here. There are no battery powered doorbells that support Apple Home and HomeKit Secure Video, which is Apple's version of a sort of cloud storage for your videos, but your own iCloud. So you're not sharing your data or worried about having your data in someone else's cloud. It's in your own iCloud. And so it's a very popular
Starting point is 00:51:50 service because people obviously have concerns about videos going into the cloud. and correctly so, as we've seen over time. Correctly so. HomeKit Secure Video circen navigates that and provides a very secure, as the name implies, a way of using a video doorbell. But you've only ever been able to use a wired once. You had to have doorbell wires, which, you know, is tricky. A lot of, I'm sure, Hayes, back to our last question, you know, when you move into an apartment,
Starting point is 00:52:17 quite often you can't swap out your doorbell or you don't have doorbell wires. Having a battery-powered device to stick on the wall would be great. So this was very exciting. Everyone was excited to see a battery-powered home kit doorbell. But it turns out the way Akara got around this, because battery-powered doorbells are not supported in HomeKit, is they developed a chime box that has to be plugged into power. And that is essentially the battery-powered doorbell that is connecting to Apple Home.
Starting point is 00:52:44 And then it uses a proprietary wireless network to talk to the doorbell, which is essentially just a camera with a bunch of batteries in it. There's nothing else in it. That's very clever, actually. It is very clever. But the downside is if someone unplugged your chime box, your doorbell stops working, as I discovered, after someone was vacuum in my house and had unplugged it to plug in the vacuum cleaner and no, my doorbell wasn't working anymore. So, you know, you've got a bit of a potential flaw there and it doesn't work with your existing chime, which is something a lot of people want. So when you press your battery powered smart doorbell, you'd like your existing doorbell time to go off as well.
Starting point is 00:53:23 It doesn't, which is a bit of a shame. But it does what is kind of neat about it. You can stick a microSD card in this little chime box and record video locally from your doorbell. And then you've got a little microSD card that you can either pop in your computer or you can view through the Akara app. And it will record 24-7, which very few doorbells do. Not that everyone really needs that. But personally, I love being able to watch the possums go across my front door at night. And some reason motion detectors don't catch them.
Starting point is 00:53:52 Everybody has their thing. There's like a whole TikTok genre of that, I'm sure. Yeah. So, yeah, the chime is an interesting workaround. It's unique in the doorbell space. It's actually very similar to what a lot of doorlocks use because they don't like, they don't want to use Wi-Fi radios in their doorlocks because it's incredibly battery draining. And by using a backup power source that's plugged in, you're able to do the heavy lifting in this separate device. But yes, you need to have it plugged in. That is a bit of a flaw. It does, though, play tunes. So you can download an MP3 file to the chime box. And then when you come home, because it has facial recognition, it can play your theme song as you walk up to the front door. It's like walk up music and baseball, but for just life, that's awesome. It is cool. What's yours?
Starting point is 00:54:38 What does it play when you come home? It's the Taylor Swift anti-hero. It's me. That's so good. I like that very much. You know, and Dave, if you came to my door, you could have your own theme. song. But yeah, this doorbell has so many features. And as I say in my review, I loved a lot of them. They were great. They were innovative. When I come home and it recognizes my face, it can set
Starting point is 00:55:01 the home automation systems to the way I like it, which is really neat. But sadly, it has a 16 by 9 ratio. And this means it can't see packages on your doorstep, which is one of the reasons many people buy video doorbells is to stop potential package thieves. And so this was a bit of a letdown. Also, the video quality was not very good. It's a very inexpensive doorbell, though, $120, which in the scheme of doorbells with these types of features is a bargain. So there were definitely trade-offs. And the video quality wasn't great in my experience because I have a covered porch and there's no HDR imaging. So you couldn't really make out the faces that clearly unless I kind of, you know, stick your face right up at the doorbell,
Starting point is 00:55:46 which is not something a package thief is probably going to do. Yeah, it had some trade-offs. But for their first effort at a doorbell, it was good. I did like it. I would recommend it if you have Apple Home and you need a battery-powered doorbell, especially if you want Taylor Swift to sing to you when you come home. That's very important. Yeah, I mean, that's actually the kind of thing that, like, good concept probably needs a couple of, like, little revisions.
Starting point is 00:56:08 But I like the idea of separating the smarts out of the doorbell itself and into, like, the chime. That actually makes sense to me as a system that you could be more upgrisions. over time, it'll be easier to replace the batteries and to hang and all this stuff. So I can see why that might be really useful. But yeah, it seems like it needs a little bit of fine-tuning over time. Yeah, I mean, it's a new concept, an entirely new category for this product as well. And for the first attempt, I think they did a really good job, but there's definitely, as you say, some issues to work through.
Starting point is 00:56:41 But I do have a very long, extensive review on the site if you want to find out more about all the different features. And I actually didn't even mention it does work with everyone else too. It's not just HomeKit. It works with Amazon's assistant. It also works with Google Home. And it can stream to those smart displays. And it can use any of those smart displays or speakers as your chime.
Starting point is 00:57:03 So even though you can't use your existing chime, you can have your speakers say, hey, there's someone at the door. And you can hardwire it. So it has the option of battery or hardwire. And you actually need to hardwire it if you want the 24-7 recording because otherwise you'll be changing your battery is like every day. Right. I mean, that's just, this is the life that we leave. I like it. All right.
Starting point is 00:57:23 Well, thank you, Jen. We should keep rolling through some of these questions, but this is very helpful. Thank you. Thank you. All right. Let's get to our next question, which is about subscriptions. Hey, David. This is Vijay.
Starting point is 00:57:35 I recently had a bad experience trying to cancel my cable TV subscription service. I was wondering why they make it so easy to sign up, but so hard to cancel in this day and age. If I can sign up over the phone, I should be able to sign out directly, right? And they want me to call, to cancel. It was a complicated process. I was wondering why in 2023 we still have to deal with this. Thank you. Okay, the answer to this one is very simple and very frustrating,
Starting point is 00:58:04 and it's just because they can. There's nothing preventing these companies for making it really easy for you to sign up and really hard to cancel, and so most of them do. The good news is streaming services and such have made it easier over time. time because there's so much competition, one of the things they have going for them is how easy it is to kind of come and go from a service as you want to. So it's much easier to cancel Netflix or YouTube TV than it is to cancel your cable subscription. So in that sense, it's getting slightly better, but it mostly still sucks. And the only reason these companies make it hard for you to do
Starting point is 00:58:36 is because they can. The FTC is actually in the middle of proposing a formal ban on that. Basically, when you call and they say, you know, we'll make it cheaper or give you a special deal in order to keep you as a customer. There has to be a thing if this ban goes through up front where you can just say no, shut up, leave me alone. I want to cancel. And you should be able to get out. And that'll go for things like gym memberships, which are notoriously hard to cancel and your cable bill. And basically any subscription, for me, it's like news organizations are often really hard. You can sign up online, but then you have to make 11 phone calls to cancel your newspaper subscription. That kind of stuff might start to get better, but the only way it's ever going to get much, much better is regulation. But the good
Starting point is 00:59:17 news is it seems likely that that regulation is coming. It's kind of like robocalls in the sense that it's an easy win for some of these agencies because everybody hates it and it's worth fighting against. So that's that. Stay tuned. It might get slightly better over time. All right. Let's move on to our final question for today, which is about laptops, which means we got to talk to Monica Chin. Hi, Monica. Hello. Everybody it turns out has questions about laptops. But this one comes from Kevin. Let's hear it. Hi. My name's Kevin. I'm an engineering student. And I'm a die-hard Apple users. But my friend asked me the other day, what kind of laptop you should get. And as an engineering student, you know, running CAD software, I can't really tell them to get a Mac.
Starting point is 00:59:57 But then I was also like, I have no idea what PC to recommend. There's so many options out there. So, you know, what would you say for like battery life while I'm student running CAD software? What would you say is your topic for a new laptop these days? Okay. So I just want to say, before we get into this, dear listeners, if you have a lot of have a question like this, you got to tell us your budget. Yeah. Because that's the first question is how much money do you have to spend? So I would say for our purposes here, let's try to keep it like reasonable, right? Like we're going to say we have some money to throw at this problem, but not all of the money in the known universe. And it seems to me this is like a classic Windows computer
Starting point is 01:00:36 problem. It's like power versus portability. Because like you're still a student. You still want to do stuff, but you also like want to run the hell out of CAD. Where does your head go? What would you recommend for our friend Kevin here. Yeah. So look, I mean, looking at the current landscape, this is a tough question. And there's not really a great answer to be able to give you that doesn't ask like some amount of compromise, especially if we're not going into the crazy budget realm. So it depends a little bit on what software your friend is trying to run. I will say, I know I'm not supposed to answer this way, but a lot of good 3D software does run on Max these days. I know that not all of it does. If there is a way he can run the software on a Mac,
Starting point is 01:01:20 can he dual boot windows? Like, has he looked into every single option and made absolutely sure that he can't get an Apple Silicon Mac? Because that is really in the current laptop landscape, the best way to make sure that you're getting both power and battery life and portability. And there really are not a ton of other great options that measure up to that. I will say, like, one of the more powerful Macs, like with the M2 Pro and the M2 Max, or or the Mac Studio, we've used these with stuff like Maya, like 3DS Max. They all run very well on them. These are basically the only, some of the only laptops, if you're looking at the laptop space,
Starting point is 01:01:53 they're able to get that can run these programs well that have like any kind of battery life at all. That's the main tradeoff, right? It's like, because I think to some extent, you know, you can litigate power versus sort of physical size and stuff like that. But it seems to me that the main thing is just, especially on the window side, if you want a lot of power, battery life is going to go to absolute hell. and that that is like the real thing the Mac has solved just being able to do both of those at once. Yeah, I mean, that is really the only one that I've tested
Starting point is 01:02:21 that I can recommend that I think will not have you needing to plug in probably at least once a day, if not multiple times. Now, I do know that for an engineering student, there will be use cases for which running windows on a Mac isn't necessarily going to be ideal. And I know that a lot of engineering departments do recommend that you not get an Apple Silicon MacBook. So I understand why you're trying to steer away from that direction.
Starting point is 01:02:46 I will say I do know engineering students who use MacBooks who have like no problems with them. But I know that you still may not want to go in that direction. I do understand that. So as a college student, as someone who went to college, as someone who talks to college students a lot about what their laptop needs are, portability and battery life are really, really huge. Because if you're going to be out eight, nine hours a day, you know, having to search for, an outlet all the time is going to be a huge pain. Having something really bulky, taking up your entire backpack is going to be a huge pain if you're going to four or five
Starting point is 01:03:19 classes. You may have a ton of other stuff. You need to fit in there. So my advice would be is to think about whether having tons of power that can run these gravically intensive applications really, really fast, or having battery life that can get you through the day is more important. I think you should, if I were in the student's position, I would go a little more towards the battery life side just because, as I said before, the college lifestyle, you're really, really benefited by having a lot of battery life. And the other thing I will say is I think using these programs on a small screen can get really, really tough. Just if you have lots of windows open, if you have a lot of little text, using those on a 13 or 14 inch screen, it gives me a
Starting point is 01:04:04 headache after doing it for a couple hours. I really think they should be looking at at least a 15, if not a 17-inch screen. My best recommendation for something that will give you battery life, and I know you mentioned that that is a priority for your friend, is the LGgram 17. Among Windows laptops that I tested last year, that showed some of the best battery life that you can get. It's not close to what you get from Apple,
Starting point is 01:04:27 but compared to most Windows laptops with its level of power, it is a pretty solid contender. The downside is this is not as graphically powerful. it can only come with up to a GTX GPU, which is not like, is not anywhere close to Nvidia's top GPU. It can help out with basic graphic tasks, and I would expect you'll be able to run the software that you need to. It will be a little bit slower than if you had something with an RTX GPU or a way more powerful processor and a big chunkier laptop. But it is a thin laptop that will be easy to carry, and it is light, and it will probably give you more decent
Starting point is 01:05:03 battery life to you'll get from other Windows options. if instead you think that's not a GTX isn't enough power for you and I would encourage your friend to look up if they're not familiar if he's not familiar like how much power each of these GPUs will give him and what exactly he needs if you thinks he needs an RTX GPU I would go for the Del XPS 15 or the Del XPS 17 these are very thin laptops they're not super super super light but they are not as chunky as like a giant workstation these will not get you super great battery life they do get very hot if you are running super intensive programs on them for long periods of time. But they are quite powerful, and I think they will run these programs much faster than you would see in something like the gram. Okay. What about like money is no object? Power is more important than anything else. Is there a laptop that kind of satisfies the brief there on the Windows side? That it's like, it still needs to work, right? We're not saying like, buy a gaming rig and bring it to Starbucks with you every day. But like on the sort of super powered Windows laptop world right now.
Starting point is 01:06:07 Is there one that you like more than the rest? Well, if you're going for portability, then I think the XPS is what you want to go for. Okay, but let's just say I need, I need like this much portability and like this much power. You know what I mean? Yeah, the XPS is still my answer. Because anything else I around, like, for example, if portability is not an object and you really want something you can keep on your desk all day and maybe move once or twice, then I would say you could go for something like the Acer Concept-D-Easel, which is like a giant,
Starting point is 01:06:33 like seven pound laptop that has a screen that can fold like seven different ways. Oh yeah, I've seen this thing. I love that thing. It's so cool. It's honest, it's one of my, the most fun laptops I've ever tested. I think that would be great for, for engineering students. It can come with, you can get it with a quadro, all kinds of super powerful chips. But then you're basically the guy who like plugs in the iMac at Starbucks every morning. I mean, that's kind of what it is. Like it has a stylus you can draw on the screen. It's really, really cool. It comes with like, there are these like 3D screen options with like glasses free 3D that it comes with. It's so, so cool. If price and
Starting point is 01:07:07 portability are no object, that's what I would get. But if you, assuming that you want more portability and less money than that, I think, you know, XPS or the LGgram is what I'd be looking at. All right. I like it. Kevin, let us know what your friend picks and if they like it. Monica, thank you. You're welcome. Thank you. All right. That is it for the Vergecast today. Thanks to Alex, Allison, Dan, Monica, Jen for being here. so much for listening. Also, thank you for sending us questions. Like I said at the top, this is my favorite thing to do on this show is talk about your questions and the stuff you're thinking about. So please keep it coming. 866 Verge 1-1 is the hotline, and you can always
Starting point is 01:07:46 email questions to Vergecast at theverge.com. There's a whole lot more on everything we talked about from e-ink tablets to weird laptops to privacy stuff at theverge.com. We'll put some links in the show notes, but make sure you go check it out. As always, if you have thoughts, feedback, or feelings, or bought one of these weird laptops and want to talk about it, email us. Vergecast to the verge.com. This show is produced by Andrew Marino and Liam James. Brooke Minters is our editorial director of audio. The Vergecast is Verge production and part of the Fox Media Podcast Network.
Starting point is 01:08:13 We'll be back on Friday with a bunch more stuff on all of the news. It just continues to be a weird world in the tech world out there. We have a lot to talk about. We'll see you then. Rock and roll.

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