The Vergecast - Welp, I bought an iPhone again

Episode Date: March 24, 2026

David is bored with his iPhone. Over the last few months, he has been testing every other phone he could get his hands on, from the Pixel to the Razr to the Unihertz Titan. And at the end of it all...... David bought another iPhone. The Verge's Allison Johnson joins the show to recount some of her own phone-testing experiences, to litigate the quality of foldable and flippable phones, to debate Android vs. iOS, and ultimately to help David decide whether he actually bought the right phone. After all that, David answers a question on the Vergecast Hotline (call 866-VERGE11 or email vergecast@theverge.com!) about whether AI can help us figure out how to use our devices better. Or maybe just use them for us. Devices are too complicated. Further reading: Motorola Razr Ultra (2025) review: looking sharp Google Pixel 10 review: perfectly fine Apple iPhone 17 review: the one to get The iPhone Air makes a strong statement Why flip phones should be the future of smartphones Who needs a laptop when you have a folding phone? Gemini’s task automation is here and it’s wild Subscribe to The Verge for unlimited access to theverge.com, subscriber-exclusive newsletters, and our ad-free podcast feed.We love hearing from you! Email your questions and thoughts to vergecast@theverge.com or call us at 866-VERGE11. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Starting point is 00:00:02 Welcome to the Vergecast, the flagship podcast of weird ideas about smartphones. I'm your friend David Pierce, and I am sitting here reading this book, Apple, the first 50 years by David Pogue. I got an advanced copy of it, not to brag, but it is exactly what you think it is. It is an epic, like, 600-page tome all about the first 50 years of Apple. It's fascinating. There's so much in here that I didn't know. Like, I have covered Apple so much as a product company, but understand. understanding what was going on inside of the company,
Starting point is 00:00:34 in particular the ways in which Steve Jobs was both unbelievably good at his job and managed to drive absolutely everybody insane all of the time. It's just fascinating. There's so much interesting sort of internal machination drama in this story. It's very good. And even if you are somebody who knows a lot about Apple, as I like to think that I am, this book is worth a read. It's the 50th anniversary of Apple starting next week.
Starting point is 00:00:58 We're going to have a bunch of Apple coverage. Lots to do. Very excited about it. I got to finish this book in part so that I can do all of that coverage. Anyway, today on the broadcast, most of the show, is going to be my conversation with Allison Johnson, our senior reviewer, about my phone journey. I've mentioned this a few times, but I've spent the last several months trying every phone I could get my hands on. I've tried flip phones and foldable phones. I tried a phone with the keyboard. I just tried to go and see if there is something better than the phone everybody just defaults to.
Starting point is 00:01:28 I've had an iPhone for forever and was like, well, maybe it's time to see if it is worth the work to go get a different phone. I've had a lot of thoughts. I have done a lot of testing. I've done a lot of phone switching. And I just needed somebody to bounce some ideas off of. So I grabbed Allison and we're going to talk through where we are in the phone world right now. Also, we have a really fun hotline question about AI and vibe coding and how to think about what these tools can actually do for us. All of that is coming up in just a second.
Starting point is 00:01:56 But first, I promised myself that every time I sit down to read this book, I'm going to read a chapter without getting distracted by TikTok. And so far, it's not going great. But I'm going to keep trying. This is the Vergecast. We'll be right back. Support for the show comes from Retool. Too many companies run critical operations on duct taped spreadsheets, slack workflows, and whatever else they could cobble together. Not because they want to, but because building internal tools means weeks of waiting on someone else's backlog.
Starting point is 00:02:24 That's where Retool comes in. Build custom internal tools just by describing what you need. Prompt something like, build me a revenue dashboard on our Salesforce data. And Retool actually builds it on your company's data in your cloud with enterprise security built in. Go to Retool.com slash Verchcast. We all need to retool how we build software. What's up, y'all? I'm Skyler Diggins, seven-time WMBA All-Star, Olympic gold medalist, and mom.
Starting point is 00:02:55 And I'm Cassidy Hubbard, host and reporter for nearly 12. years covering the biggest names and stories in sports and mom. And this is Am Mom, a community for athletes, game changers, and moms of all kinds. Dropping May 14th. Tap in with us. Do you ever wonder what's in your lotion? If you look at the back of the bottle, it could contain more than a dozen ingredients. And they may not all be regulated.
Starting point is 00:03:22 The threshold is so high that only 11 cosmetic ingredients have been restricted by the FDA since 1938. This week on Explain It to Me, the chemicals lurking in your cosmetics. New episodes, Sundays, wherever you get your podcasts. All right, we're back. The Virges Senior Phone Reviewer, Alison Johnson is here.
Starting point is 00:03:47 Hi, Allison. Hello. So for the last few months, I've been on this wild phone journey that I just imposed on myself because I was really bored of my iPhone 16. And unlike you, I'm not a phone reviewer anymore, so I'm not perpetually switching phones. And I think you and I both agree
Starting point is 00:04:01 that when you are a phone reviewer, warps you slightly. And I found myself in this place of like, okay, I've actually had an iPhone pretty much is my only phone for like four years now. And that's the longest I have gone without being a phone reviewer in a very long time. And I'm just sort of bored of the iPhone.
Starting point is 00:04:20 I was like, okay, I don't review phones, but also I know a lot of people who will send me phones to test for a couple of weeks. So I just did that. Called in a bunch of phones. I've tried a whole bunch of them. And I've come to you with 10
Starting point is 00:04:35 observations. These are a mix of, I would say, I have many. But this may be a six-part podcast we do. But I think I'm going to tell you, well, I'll just tell you where I landed. And then I want to get into, I have this mix of, I would say,
Starting point is 00:04:50 sort of hot takes about phones that I want to gut check on. And then just a bunch of things I encountered that surprised me that I want to talk about. I'm so excited. Yes. I'm dying. So my end point, just to just to just to say, say the upsetting part first, I bought an iPhone. Okay, I knew that was coming.
Starting point is 00:05:09 This is not, frankly, where I expected to land. And as of not very long ago, it was not where I was going to land. But I went out the other day and I bought an iPhone 17. It's Sage. Oh, it looks lovely. Oh, great choice. I love the color. I am medium happy with the phone in the same way that I was medium happy with the iPhone 16.
Starting point is 00:05:30 But you got that high refresh rate screen back. I did. You're still wrong about the always on display, which is bad. I love it. You don't, did you turn just the picture off? It's better. It is definitely better. And it will, you can do it so it mostly just shows you the time now, which is what I'm looking for and what I appreciate. It's better. It's still better on the pixel. But I think through these 10 things I have for you, I think we can, I can start to explain to you why I landed on an iPhone. And then I want you to tell me if you think I made the wrong decision at the end of this process or not. Does it sound good? Okay. Yes. Okay. So thing number one, switching phones is awful. Like awful, awful, awful, awful. And it's everyone's fault. And I don't know what to do about it. So like just the very first thing I had to do, and I know you have to do this all the time, I had to switch my e-sim from an iPhone to an Android phone. Oh, God. Nightmare. Nightmare process. Did it work? It worked after I both called a person at Verizon. And there was. were like, do you have another phone I can call you back on? And I was like, who says yes to that?
Starting point is 00:06:35 Like, no, I have the one phone. What are you talking about? Like, this is, this is my phone. I have the phone from you. What do you want from me? And they were like, oh, I see, I had to have them call my mom to authenticate the account. So I literally, I had to, I message my mom from my computer while my phone was off in order for her to authorize them. It was insane. So it's this, like, 36 hour process just to change my e-sim. And then I complained about this on the show, and I got messages from people who work at Verizon who were like, yeah, we know it's awful. Yeah, they do. They should feel bad about it.
Starting point is 00:07:08 And I suffer through it. That's why I just, I'm like, I'm on ESIM. I guess I'm going to have this iPhone for a little bit. Yeah. No, it's really true. And I think there is something about the pain of switching phones that is part of the lock-in of it. And even from Android to Android, right?
Starting point is 00:07:24 So there's like, once you get on to Android, the switching process is much easier. So the first phone I tried was the Motorola razor. Ultra, the flip phone, because I was like, maybe, maybe this is the time when flip phones are for me. They're not, which we're going to get to. But that switch was awful. And then I switched from the razor to the pixel. And moving the e-sim there was like two taps. Couldn't have been easier. Terrific times. But the process of moving all of your stuff, even though that's getting easier, still takes a while, whatever. But like, you have to go and you're logged into some things, but not to others. You have to do this whole.
Starting point is 00:08:01 horrible process of trying to transfer like WhatsApp data and signal data and that breaks in a bunch of ways you have to one for me is like I have run out of downloads on some books on Kindle because I have to go in and manually redo this every time so it's just like there is this unknowable amount of things you have to do every time you set up a new phone that with each of these it took like most of a week before it felt like I was just seamlessly using my phone yeah How do you do this all the time? You do this all the time. I do.
Starting point is 00:08:35 So my secret is I kind of just yolo and I don't worry about the messaging apps. Like I just lose all my messages every time I switch phones. That's such a bad outcome. It's so annoying. My friends are so annoyed because I'll text them and be like, dude, I don't know. Where's this show tonight? Like, who bought the tickets? It's somewhere.
Starting point is 00:08:54 It's on, this information is on a phone. Yeah, they're like scroll up, Allison and you're like, I can't. I literally cannot. They're used to it. They understand that this is how I operate. Yeah, in my method, I think, is a little different because I want to make sure I'm not, like, bringing some baggage from the previous phone to the current phone. So I just, like, clean slate, set everything up from scratch, which is worse and, like, better in some ways. I have the password manager.
Starting point is 00:09:24 My life would be over if I didn't have the password manager to just, like, auto fill everything. Yep. And yeah, that's just kind of how I live my life. There's like an awful two hours where I'm like logging into stuff. And inevitably, it's the parking app. I end up on a street in Seattle downloading the parking app. And my husband's like, oh, my God, you have to do this again. And you have to download it and then you have to log in and then you have to check your email for the verification thing.
Starting point is 00:09:55 And God only knows what notification settings you have on your phone so you'll know whether the email came in. or not. And then you have to go back. And that may or may not have worked because these apps don't talk to each other very, like, it's just the number of times you're in an app and then you go to the email client and then you click on the verify link and it opens the browser instead. Like, nightmare. And there's so many things. And part of me is like, okay, I'm not sure I actually think it's a better answer to have all of that stuff so bundled together that I get a new phone and everything is just magically logged in and there. Like there are security issues with that that I think are probably real and valid.
Starting point is 00:10:31 But it really, like, switching phones is awful. Yeah. It's so awful. I've been so desensitized, and I, like, offer therapy to my friends when they're, like, it's time to switch phones. I'm like, you got this. And I had this, I had the fun experience of being at the Apple store, uh, buying the new one that I bought.
Starting point is 00:10:51 And I, I wound up basically just deciding to go through the process at the store, right? Normally, like, I buy the thing to go home and do it myself. And this time I was like, I'm a normal person now. let's do it with the Apple representative. It took two hours. Oh, no. It was not a good time. But I got to watch a bunch of people go through this.
Starting point is 00:11:07 And there were a bunch of people who had come into the Apple store just to update their software. And they're because I think people are like, when I make this change, something is going to break. Yeah. And I'm kind of like, you're probably right about that. They want to be in a safe space when it happened. Totally. And I think the fact that that is the case and that's how people feel about getting new devices and new software. is such a damning critique
Starting point is 00:11:30 of this state of all of these things. Yeah. It's awful. Yeah. Like I truly, I got to the point where I planned to do this
Starting point is 00:11:37 with more phones. I wanted to like really go down the rabbit hole of Android phones. And I got to the point where I was like, if I have to do this stupid signal transfer one more time, I'm going to lose my mind.
Starting point is 00:11:47 Okay, so that's thing number one. Thing number two, you and I have talked about flip phones and fold phones a lot. And I think I think I figured out what's wrong. I think flip phones
Starting point is 00:11:58 have a software problem, and foldable phones have a hardware problem. I think foldable phones are, they're still too big, they're still too clumsy for a lot of things. I think the, I've been using a pixel fold, and the thing where you can't functionally open it with one hand and still sort of, it's just, it's just awkward in a way that I don't think is right. And they have durability problems. The camera is not usually as good. Like, this thing, if you could just make it a little smoother and a little bit. better. I think the idea of it's more screen would be more compelling to me because it is more screen and I like the more screen. I do more than I expected honestly. Yeah. Did you use the ZVolt 7 is my I didn't. Samsung wouldn't send me one because you have one. Like if I'm just being honest, that is what happened. They were like Allison already has one. All right. I'll bring it. I'll bring it to
Starting point is 00:12:48 the East Coast next time I'm there. But I also ruled out Samsung at the beginning of this because just to be perfectly blunt, Samsung's take on Android. is not for me. Like I get that it's for lots of people and there are lots of good reasons to like Samsung phones, but the way that one UI works on top of Android just feels like mess to me. And I have never liked it and I still don't like it now. So I didn't even go very far down the road with any Samsung device. But I did try to get a Z Fold 7 because I know you love it and they wouldn't send me one. I'm glad you tried. So that's on the on the foldable side, I think, you know, I keep saying there's no killer app for it. And I still kind of believe that. But I can open.
Starting point is 00:13:28 it up and it is bigger to read on is cooler than I thought. It just is. Like it is, I, I enjoyed having big screen more than I expected. But the trade off of what it's like to actually use the thing didn't quite feel worth it for me. On the flip side, this is the right phone hardware. This is the Motorola Razor Pro Ultra. I love the hardware of this phone. And I get absolutely nothing out of using it. Oh, no. Well, so it's like you open it up and everything is like too tall and the keyboard's kind of wacky and nothing's in the right place because everything is still up at the top of this very tall phone and it just doesn't quite work. And then you close it and it treats it like it's a completely different phone on the outside. So it's constantly asking permission to use
Starting point is 00:14:15 an app on the external screen and like, buddy, it's my phone. What are we doing here? And then you go to respond to a text message and you, it opens up the keyboard and then you can't see the message anymore. and like it's it's as if no one at Motorola ever closed the phone when they were developing this thing. And it drives me absolutely insane. But I look at this and I'm like, there is something about this and the like quick bits of information that it gives you. And the stuff you can do with it propped up like this on a table taking pictures, like there is stuff here that works for me. It's just none of the software makes any sense. There, yeah, it's wonky.
Starting point is 00:14:50 And if you can believe it, Samsung's is even wonkier. I guess maybe that's nice. surprise. Motor roll is at least like, we'll let you opt into opening an app on the outer screen, you weirdo, it's going to look all strange. Samsung makes you download good luck, which is an adventure. Yeah. I know. I mean, I think I like the flips and tend to be a person who's like, I'm willing to deal with a little wonkiness. And yeah, the texting experience on the outside screen is not ideal. And I don't want to write all of my texts that way.
Starting point is 00:15:31 But I do do that thing where I'm like, I will actually respond to the text because it's just an option right there. And I don't have to like dive into the phone and become face to face with everything. I'm the worst for like I'll see a text and think of a response and send it in a week when I get around to it. Or never in my case. Yeah, probably never. A lot of nevers for me. It's great. Yeah.
Starting point is 00:15:57 My friends all love that too. Yeah, I think one of my, the camera being able to prop up and use the outer camera and texting from the outer screen are kind of my favorite things. But that was not enough to move the needle for you, it sounds like. Like, again, those are good examples. There just need to be 50 more of them for this form factor to really work for me. And it's like there's just so many little tweaks to bits of the operating system that don't exist. I also found I tend to, I hold the phone like this kind of grabbed in my palm when I'm just using it closed.
Starting point is 00:16:39 I have brought up Gemini by accident maybe 45,000 times in the process of doing that. Like just constantly it's just right where your finger is. And then it's like, oh, I did Gemini again over and over and over. and over. Yeah. Okay, observation number three, this is just, I need a gut check for me on this. Purely anecdotally, but I get maybe 10 times as many spam calls on an iPhone than I do on Android. It was, it was shocking to me how many of them went away, particularly when I was using the pixel.
Starting point is 00:17:12 And then I like switch back to the iPhone and boom, there's this one, it's like a company that calls wanting me to donate blood that calls me like twice a day. just gone for weeks thanks to the pixel and now suddenly back on the iPhone. Yeah, totally. Android's just better at this. They are, yeah. And I think in iPhone settings, they've provided more things. But you kind of have to, I could be wrong. I don't spend tons and tons of time on iOS.
Starting point is 00:17:41 But you can opt to have like all unknown calls just disappear and go away. Or like numbers that aren't. Right. Yeah, that always scares me a little bit where I'm like, well, maybe someone's going to call me from daycare from a weird number and my kid is bleeding and I don't know. Yeah. Things like that kind of scare me. The pixel in Android in general just seems to be smarter about like either just straight up labeling it with a big like, this is probably spam. Don't worry about it. Or just like not bothering you at all, which is good. Yeah, I got back to near 100% just answering the phone every time it rang on Android, which has not been the case on iPhone for years for me. Yeah, it was just fascinating. Okay, next one, Gemini is so much better than Siri. It is astounding. And it kind of changes the way I use my phone.
Starting point is 00:18:41 Like, I found myself doing things with the voice assistant that I would never even think to do on the iPhone because I would just assume that it's broken. Like the joke now is you do things you're like, you know, hey, Siri, what's 2 plus 2? And it's like, would you like me to ask chat GPT? And it's like, well, this is, what are we even doing here? So I have just sort of switched my brain off on all these things that I might do. You know, instead of like going to Chrome and Googling something to get information, just asking Gemini for that piece of information. Siri is so bad at these basic things that I don't do them anymore.
Starting point is 00:19:12 And they slowly started to creep back. Like, I use Gemini a lot on Android to control the phone, to do things. to open apps, to find stuff in the play store. Like, it is a good orchestrator of your phone in a way that Syria just never has been. And I think it's like, that might be for me the biggest single advantage of Android over iOS at this point. Yeah. And it's wild because we've seen it happen in real time. Like Gemini was not great at first.
Starting point is 00:19:38 And there was a lot of stuff it could not do. But like in the true Google fashion, they've sort of like fixed things and added things gradually. putting personal intelligence in the mix has like kind of blown my mind where like a year ago I would argue with Gemini like about where my flight was taking off. And it would be like, no, no, you're leaving from San Jose. I'm like, it is in my calendar. You can read my calendar. I don't need to do that anymore with Gemini. And it changes how you, yeah, how you think about like finding information on your phone or just you're wondering something, you know, you know you can ask it. I find myself, like, when I switch to iOS, I have, like, I redevelop that muscle in Android where I'm like, I'll just ask Gemini or this is a Gemini thing. And then I look at the iPhone, I'm like, no. Like, I can download Gemini, but I try to give Siri the benefit of the doubt.
Starting point is 00:20:37 And it just, no, no. Even if you asked Siri to open Gemini, there's like, it's like 6040, it wouldn't work. Oh, my God. I didn't even think of doing that. Yeah. Speaking of which, actually, you've been using a feature I have not yet gotten access to on any of my devices, which is the task automation stuff, which feels like that's the next step of this. Certainly for Gemini and also in theory for Siri, how is that going? Are you actually doing stuff on your phone just by asking Gemini to do it? Yes, it's going. I am both like, my mind is kind of blown because it's the thing. It's like the thing we've been promised, you can ask Gemini, like, order me a pizza. And it's going to open the app and do the thing for you.
Starting point is 00:21:23 And it works on a phone that I'm holding in my hand that isn't like in a keynote. It is wonky. It will sometimes fail at things. It's slow. Like painfully slow if you watch it. But the key things to kind of remember, like it's sort of, it's in beta, first of all and whatever. It's designed to work in the background. So you tell it like my use cases, I'm running around the house, trying to get my, put socks on my kid and pack all the snacks and do all the things.
Starting point is 00:21:58 I've like frequently want to order a Starbucks at that point. That is the time for this feature is to be like, hey, order me that thing for pickup for my Starbucks. And it will do it. It's wild. Like, you can watch the phone, use the phone. So I'm existing in two states of like, I don't want to oversell this thing. It is a little wonky and limited right now, but also like, holy crap, this is the future. You know, I say like, hey, I have a flight tomorrow.
Starting point is 00:22:33 Schedule me an Uber to get me there on time. Totally. And it had a follow up question. I had to answer, but it did it. And it like did it right. I'm like, oh, my God. That is very cool. Yeah.
Starting point is 00:22:46 I was actually thinking about the food example. For whatever reason, all the restaurants near me use the toast app for pickup and stuff. So I have basically just like a run of every takeout order I've ever done in toast. And just the idea of being able to be like, order me the usual from the junction, which is the coffee shop down the street. And it's like just take the, I try to time that as I'm getting in the car to take the kids to daycare so I can sort of pick it up on my way home. And if I could just say that to my phone. instead of having to put them in while with one hand scrolling to find the recent orders and do it. Like that's the kind of thing that is a relatively small task.
Starting point is 00:23:22 But if I can just offload the 12 taps, it instantly makes my life better. Yeah. It sounds ridiculous. It sounds like an extreme first world problem. But once you do it and you see it, you're like, this is, this makes so much more sense than the way like tapping around the phone. I ordered a Starbucks coffee from the wrong Starbucks when I was at the JFK airport. I ordered a coffee a thousand miles away. I welcome a robot doing that for me.
Starting point is 00:23:51 100%. Every time I go to the Starbucks app, it's still defaulted to California because that's where I lived when I set up the Starbucks app. We're doing great, everybody. You live there forever now. Yeah, apparently. All right, let's take a break, and then we're going to come back, and I have some more fiery takes to throw it, Allison. We'll be right back. Support for this show comes from Shurban.
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Starting point is 00:27:23 You can visit whatnot.com slash sell to start selling. That's W-H-A-T-N-O-T dot com slash sell. What-N-O-T-com slash sell. All right, we're back. So back to my phone journey. all of the little AI nudges inside of Android, I think are awesome. And they're getting increasingly useful, especially for me in text messages, where if I'm talking to somebody about a thing we're going to do that evening,
Starting point is 00:28:03 it just pops up a little thing that's like, add this to calendar. Yep. Like, just these little sort of subtle nudges about, like, how to go find more information or add this to something or send this to somewhere or whatever. Like, that is the kind of stuff that it just makes my whole phone make more sense to me. And instead of me having to like open up an app and then and then open up the other app just so I can swipe back to that one, look at the information. And then you do the thing where you sort of half swipe so you can see both apps simultaneously so that you can remember the information to type it into the first app. Yep.
Starting point is 00:28:37 Just to be able to hit the thing and hit add the calendar and it just moves the information over to the Google Calendar app and starts a new event. Yeah. Terrific. Like insane that phones have not worked like this the whole time. I know. I love it. And yeah, on Pixel, it's called like Magic Q. Yeah.
Starting point is 00:28:52 And I, it's been a minute since I used it like regularly, but you get some funny kind of false positives where it's suggesting like, oh, you have a ticket to go park at the zoo parking lot in a week. Like, here, do you want that? But you just ignore it. Yeah. They're tiny little, they're like a little, little badges. that pop up. I have not found them a nuisance at all. Exactly. And when it's helpful, I'm like, oh, this actually is helpful because I was going to forget to put it on the calendar or I was going to put it on the calendar wrong. It sort of feels like when you see it work all the way
Starting point is 00:29:29 through correctly, it feels like the first time you saw like a one-time password fill in by itself and then just like submit. You're like, oh, yeah, this is easy. Like, do this for me. I love it. thing, by the way, that Google does not do as well as iOS. Like, oh, yeah. The, the Android thing is fine. You get the text message notification and it prompts you to copy the code, which is fine. But just the thing where it pops up and it's like, copy for messages and you just go, and it pops it into the thing and presses Enter for you is like iOS is vastly superior in that way.
Starting point is 00:30:05 But authentication is the next thing on my list. This is maybe my most esoteric phone. theory at this moment, which is I think authentication is the biggest problem with day-to-day life of using a mobile phone. And this just has come up for me so often because I've had to log into things a million times. But one thing I love about the pixel again in particular, like, again, I'm being very nice to the pixel and I thought for a very long time I was going to end up picking a pixel because I actually liked this phone a great deal. It has both face unlock and a fingerprint reader, which I think is awesome. Having that fallback,
Starting point is 00:30:43 before you get to your passcode is really useful. A lot of other phones have, like, less secure face unlock, which I've mostly found really annoying. They're like, we'll unlock your phone, but we can't do anything actually important with your face. What are we accomplishing here, guys? Yeah, then you have to reenter your pin if you're going to order some food or something. I don't care for any of that.
Starting point is 00:31:01 But having the multiple things is great. But across the board, the password app integration is messy and not very good. it sometimes it pops up a suggestion sometimes it pops up a like open one password sometimes it pops up nothing at all you just don't know and so the the actual experience of trying to log into something is really annoying and then when I'm in uh like I log into a bunch of things within an Amazon account for whatever reason uh like I use the Kindle app I use the Amazon app I use Readwise Reader which logs in with an Amazon account those things are all entirely unaware of one another in a way that doesn't make any sense to me. It's like this phone has, I just typed in my Amazon password. This feels like it should make sense. And if I'm in the Amazon app and then it punts me to Amazon.com
Starting point is 00:31:50 for some reason, we have to start this whole experience over. At least Android's browser is more aware of itself across apps. The whole like in-app browser thing that on iOS every app has a different browser and you have to log into everyone separately. Yeah. Full nightmare. But I think
Starting point is 00:32:06 so many like little bits of friction for me in every phone experience has been just trying to be logged into things is so much harder than it should be. Right. It's one of those places where I try to calibrate myself because I'm constantly annoyed by logging into things. And I'm logging into things way more than any normal human should. Yeah, I've used eight phones in the last two months. Yeah. This is not a normal. Yeah. You spent 30% of your waking hours like logging into things. I've like adjusted to the Android way of things, which is kind of wonky.
Starting point is 00:32:41 It's like sometimes you have to tap the password field or long press it to get the auto fill option and then maybe the one password chip will show up. Maybe it's not and you're going to have to go copy and paste it. But yeah, every time I switch back to iOS, that is one of the things I'm like, oh, this is so much smoother. Like it just, the apps know when I'm trying to log in. I always get the pop up for one password and it's, yeah, life is easier.
Starting point is 00:33:07 Okay, I have three more. We're getting to the end here. Okay. One, I think messaging lock-in is massively overblown as a problem for switching. Leaving IMessage was not hard and none of my friends are mad at me about it. Okay. Good. Just not a problem.
Starting point is 00:33:25 Yeah. I missed a couple of texts. Our friend David Emel sent me a screenshot of a couple of text messages that he tried to send me that failed. But by and large, I went to the website. I deregistered for my message. I switched to my phones. It helps that a lot of my group chats have already moved to platforms like Signal and WhatsApp that are just better for those things anyway. You have better friends.
Starting point is 00:33:49 I do. Yeah. Honestly. And the thing that really helps, honestly, and this is very specific to me, is that my wife uses an Android phone. So we've already broken all of our group chats together. So I think it's definitely a your mileage may vary kind of situation. But at least for me, ditching eye message was not. a problem. And in fact, in a lot of ways, it was great. I switched out of iMessage and started
Starting point is 00:34:13 using the Beeper app, which integrates really well with Google Messages. And that's like an all-in-one messaging app that I found really useful and was able to port across phones. The Google Messages web app is really good. So like I didn't miss iMessage at all. And no one yelled at me about it. It was fine. Nice. Yeah, it's way better than it was even a few years ago. And yeah, the group chats all basically work. I think has done a lot of the job. Like you can send good pictures. You get the typing notifications.
Starting point is 00:34:43 Like this stuff works. Yeah. We're going to tell our children one day about the days before RCS. Seriously. All the grainy pictures of them we sent to their grandparents. Truly. Okay. The last two, and this is where we come to why did David buy an iPhone.
Starting point is 00:35:00 I think on balance, I like Android better than iOS. And I don't actually think it's super. super close, like just at a pure out-of-the-box operating system perspective. A thing that this whole experience made me realize is that notification management is like half the experience of using a phone. And Android is really good at it. It's very good at understanding what is and is not an important notification. It's very good at categorizing things for you in such a way that you can triage it in a way that's useful. It's very good at letting you manage what does and doesn't send you notifications in a way that Android is or that iOS is awful at.
Starting point is 00:35:35 There's just a lot of little things like auto correct on Android is better than autocorrect on iOS. I think this sounds stupid, but the fact that you swipe down to get the notification shade and you swipe up to get the apps makes a lot more sense than swiping down from the top
Starting point is 00:35:50 and down from the corner and down from the middle. There's just little tiny usability things about Android that just make more sense. I think iOS is a much more sort of aesthetically consistent operating system, but I don't care about that. Yeah. Android is easier to use. Like, I really earnestly believe that,
Starting point is 00:36:08 and I think is actually a saner operating system. Like, I looked at my phone less on Android than I did on iOS. It bothers me less. And that it means something to me. Am I crazy here? No, the iPhone on my desk has been buzzing this whole time that we've been talking. Nothing important is happening. Yeah, I totally feel the notification thing.
Starting point is 00:36:31 And it is one of those, like, you just get used to it. Android and there's less things bothering you and you kind of don't even register it because they'll they'll just appear as, you know, in the silent notifications. Yeah, I really like I open it up and I swipe down and it's like you got these 11 notifications from ESPN that we didn't buzz your phone with every single time. But here's some stuff that's happening. That is like, that's actually a thing about push information that I like. And it's like here, look, here's a list of stuff that this app thinks is important.
Starting point is 00:37:01 But we didn't bother you with it. But when you want to check, here's a little digest. that's a good thing. Like, yes, this is what notifications were supposed to be. And then we ruined it. Yeah. I think Apple is just kind of pretending there's not a problem and they're waiting until they can fix it with AI. Because they have that, yeah, some kind of AI focus mode, right?
Starting point is 00:37:22 Where it's like, we'll just figure it out for you. You know, don't worry about it. Summaries are bad. Don't trust it. It's bad. All of it is bad. Yeah. I would rather have the deluge of notifications.
Starting point is 00:37:34 not miss something important, then trust Apple intelligence right now. Yeah. But yeah, one fun thing about this project was this was the first time and a long time I have really settled into Android. Even when I've used other Android phones, that's like for a couple of days for something,
Starting point is 00:37:49 this was like, I spent, I spent months using Android and like really got comfortable with it again. And it is better than iOS. Like I really believe that it is. Except, and here is the thing that did it for me, Android apps are bad and iOS apps are good. It's the whole, it was astonishing to me how many times I encountered an app that exists on both platforms and it is always better on iOS.
Starting point is 00:38:15 Always. Like there are, the only exception is there are a bunch of things you can do on Android that you can't do on iOS. So like the Pebble app for the smartwatches is better on Android because it just has a level of permissions you can't get on iOS. There are apps like Tasker that you do things to the operating system that you're not allowed to do on iOS. that's all fine and good and I think a good case for Android again being better than iOS
Starting point is 00:38:38 but any one-to-one comparison I have I literally have never found an Android app that is better than the iOS app just on balance and then there are a million great iOS apps
Starting point is 00:38:52 that don't even exist on Android this is why I'm back half the apps that I like and use every day straight up do not exist on Android or they're web apps or they're like half-baked you can tell somebody vibe coded it in an afternoon
Starting point is 00:39:05 and they were like, this is for Android. Like the app discrepancy there I think shouldn't have surprised me as much as it did because I talked to a lot of app developers who were like, well, there's a big audience on Android, but there's no business in the Play Store. All of the money is on iOS.
Starting point is 00:39:22 And like I intellectually knew this, but it feels sort of disastrous in comparison. Yeah, it is a thing you like viscerally feel. And it is another thing I feel when I'm on Android for a while and I switch over to iOS and I'm like, oh, I see, okay, like this is your app and you just kind of update the Android app like when you get around to it. Yes. I am constantly the person like the Android version of the daycare app will break in some way. And I am the person who fills out the feedback for him to be like, hey, there's this bug. I'm not getting these notifications.
Starting point is 00:40:04 And like, I don't hear anything back. Someone fixes it. But it's like they don't, you know, they are developing for iOS and things look beautiful and work, you know, wonderfully on iOS. And then they, it's like the Android app is broken until someone is like, um, could you guys fix this? I can't buy. I can't check out. Yeah. And there's so many examples that like the built in video players on Android.
Starting point is 00:40:32 are mostly bad. The little camera things inside of a lot of apps don't work super well. Like you're talking about, to me, there's so many apps that look like somebody built them for iOS and then, like, uploaded them to a website that's like, make your iOS app work on Android.com. And just sort of did whatever happened there, they just shipped it as an APK and never thought about it again. And I don't know if that's because they think people who use Android don't have any taste or that They won't spend any money or what.
Starting point is 00:41:04 But it is like the discrepancy and quality just absolutely blew my mind. And leaving aside the fact that like I write a newsletter about new apps and the single biggest piece of feedback I get from people is why don't you cover Android apps? And the true answer to all of them is that everybody builds their iOS app first and all of the good apps are only on iOS. And it's just people, people don't like that. I don't like it. It's not the answer I was hoping for. But like in this period, probably a dozen apps launched that I was like into and excited
Starting point is 00:41:38 about and couldn't test because they didn't work on Android. So like my iOS test flight is just like teeming with cool stuff that I haven't been able to touch in. Yeah. And that's the thing. Like I came to the end of this and it's like I would rather on balance. Like if you were just like David, you have to take a phone out of the box, download nothing and use it forever. I think I would have picked a pixel 10 pro. That is just out of the box, I think that is my favorite phone of all the ones that I've tried.
Starting point is 00:42:02 Yeah. But that's not how it works. And in fact, what I have is 200 apps on my phone that are actually my experience of using my phone. And 195 of those are either better than what's on Android or straight up don't exist on Android. And that was the decision. Yeah. And it's, yeah, it's like a hate the game, not the player kind of thing where we're like, there's only so much that like Google and Android can do and they they can make the system,
Starting point is 00:42:35 the operating system is wonderful and as useful as we want. But then, yeah, we are, once you open an app, you're at the mercy of whether that developer was given any time to work on the Android app. when thought about all the different formats and screens and hardware that Android presents. And I think it is, it's, I have sympathy for them. I have sympathy for Android. But it does that the sum total of it is like it is cleaner and easier and works better on iOS, just like just living your life. Yeah.
Starting point is 00:43:14 One thing I think I do blame Google for in all of this is Google has spent a lot of time trying to convince people to make an Android app that works everywhere on all screens and all devices forever, no matter what, without giving people the requisite tools to do that very easily. I think from what I understand from developers, it's very easy to make an Android app
Starting point is 00:43:37 that sort of expands and contracts to screen sizes. And how to make an Android app that is sort of cleanly, successfully usable in all of those places, not so much. Whereas Apple is the exact opposite, right? Apple is like incredibly opinionated about how you're supposed
Starting point is 00:43:53 to make everything for every platform, which drives some people crazy because if you want to do something new and interesting, you actually have to fight this sort of system that is thrust upon you. I would argue that is a better outcome if what you want to get is a lot of, at least pretty good apps
Starting point is 00:44:08 than to just be like, God help all of you. Right. You can either have the outside of a Razor Ultra or an 85-inch television, you figure it out. And that's not it either. Yeah, yeah. And like maybe Google needs fewer screen sizes to care about,
Starting point is 00:44:29 or maybe it needs to just actually go all the way in on picking one between foldables and flippables and actually start to develop some opinions about how these things are supposed to work. Because until then, like, I don't know, the sense I get from every app developers, They have a whole team of people working on iOS and then just like Richard over there on the side building the Android app. And Richard is like a high school student who's there for the summer. And they're building the Android app.
Starting point is 00:44:55 And he has an iPhone. Yeah, right. He's building it on his Mac and then just porting it to Android at the end. He's mad. Yeah. Yeah. It's just bad. So that's, this is essentially where I've landed.
Starting point is 00:45:06 Do you think, did I miss any phones? Did I land in the wrong place? What do you think? What a journey? It's been a time. I mean, the iPhone 17, the base iPhone 17 is so good right now. And it is such a, I have people in my life who are, they've bought Samsung phones for the past 15 years. And that's just what they're going to do.
Starting point is 00:45:31 I'm like, great. Okay, I know that that's where you stand and that's what you want. If you are in the iOS ecosystem, it's so hard to argue for anything but like, stick with it. Yeah. It's comfortable. All your stuff is going to work exactly the same way as it did on the last phone. And the base model is finally, like, very good. I'm not ready to declare the death of the book style folding phone yet.
Starting point is 00:46:02 But I'm glad now. This is a good hill for you to die on. And I do believe you will die on it. But I respect the commitment. We all need one. Yeah. Yeah. Mine is that somewhere inside of this razor is the phone that I want to use.
Starting point is 00:46:16 Yeah, right. And no one will give it to me. No. And it's just a race to see if either you or I is right or if we just don't up on iPhones again. I'm bored by this outcome. Like for all the people who are going to send emails and call the hotline and yell at me about this, please understand this is not the outcome I was hoping for.
Starting point is 00:46:32 But I hit a point where there's a bunch of apps I want to use and I have to use the phone that runs the apps. Yes. It's not my fault. it's theirs. That's right. This is where we are. All right, Allison, thank you. I needed to just get some of this off my chest,
Starting point is 00:46:47 and I appreciate you being here to do this with me. I've been dying to know. I'm so happy to, like, absorb all the emotions. And if you do want to send me that Z Fold 7, please do. And I really hope that just blows my mind to pieces and we get to do this all over again. Yeah, you're going to have to start all over again. Yeah, it's going to be great.
Starting point is 00:47:06 All right, we've got to take one more break, and then we're going to come back and do a question from the broadcast hotline. We'll be right back. Support for the show comes from MongoDB. If you're tired of database limitations and architectures that break when you scale, it's time to think outside of rows and columns. Because let's be honest, you didn't get into tech to babysit a broken database. You got into it to actually build something.
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Starting point is 00:49:29 Passengers who'd been stuck aboard the Hanta or maybe Hanta virus-stricken Dutch cruise ship disembarked in the Canary Islands this weekend, prompting the highest stakes game of where are they now since maybe COVID. Some of the evacuees, American and French, have since tested positive for the virus. And yet public health officials seem remarkably calm. We do have one individual who, was taken to the biocontainment unit early, early this morning.
Starting point is 00:49:52 And we assessed that individual. They are doing well. Possibly because this is not the one to freak out over. Today, explain drops every weekday afternoon. All right, we're back. Let's get to a question from the Vergecast hotline. As always, the number is 866, verge 11. The email is Vergecast to the verge.com.
Starting point is 00:50:31 I'm David Pierce.11 on Signal. Find us any way you want. I have threads DMs now. I just downloaded the threads app for the first time and discovered a pile of DM. Sorry to everybody who's reached out that I haven't gotten back to. I have threads DMs now. So get at me.
Starting point is 00:50:45 We're easy to find. This week, our hotline question, as so many of them have been these last few weeks, is about AI. Let me play it for you. Hey, David, this is Dax. So I work at a pretty big tech company or a company that is pretty big involved in tech. And so anyway, the point is I have to work on. I use AI models pretty much every day. to help me with my code to automate stuff that I used to have to do manually,
Starting point is 00:51:13 and that's all well and good. But often I'll be screen sharing with coworkers of mine, and I realize they actually don't really know the basics of macOS. Like I had to show someone the other day how to like swipe up three fingers on a track pad to go to Mission Control because they probably have never heard of that in their lives. And I think I had to tell them, here's how you make a new desktop. And that's fine. I like to do that. But it made me realize that maybe am I just like the weird one,
Starting point is 00:51:39 knowing how these things work or is there something to be said I guess for a lot of tech companies hiring people to work with like macOS or Windows or any of these you know OSs that have been around for so long and yet the people using those tools and using those new AI tools can't actually tell how to use something efficiently you know what I don't know I've been echoing this all day what point is what good is a cloud code workspace like workflow automating like a bunch of stuff if you have like five screenshots open and a bunch of stuff all over your desktop you know who you are and like you know you don't have like multiple desktops you just have one desktop with a bunch of things i just it drives me i don't know it's maybe it's like maybe i'm thinking like abundance politics here it's like you know abundance
Starting point is 00:52:25 is like you ought to make government work for you maybe i'm like why don't i make my computer my technology work for me otherwise what's the point you know i don't know okay i i love this question with my whole heart And if you know me or have followed anything that I do, you know that as a true, like, productivity computer hack nerd, this speaks to me. So I have two big thoughts on this that I just wanted to share that this hotline question made me think about. The first is this interview I did about two years ago with this woman named Laura May Martin, who was at the time the executive productivity advisor at Google, which is a very cool title. But what it means essentially is she was like an internal consultant helping
Starting point is 00:53:08 people be more productive inside of Google. And one of her biggest theories is that everybody should spend 10 minutes, 10 minutes learning how to use their software. Like she had this idea that maybe when you download an app, you should be required by the app to spend 10 minutes mucking around in the settings to get it set up the way that you want or going through a really elaborate setup flow that actually teaches you all the features. It's the sort of thing that I think resonates with me still to the day. because of questions like this, right? Most people don't know how to use most of their things, right?
Starting point is 00:53:43 You set up Slack, you learn the very bare minimum number of things required to Slack successfully through colleagues. And then you kind of never think about it again. And what you end up with is this weird mishmash of lots of tools that all kind of do the same thing, but do it slightly differently. And you're not making full use of anything. So I think I am a big believer in actually it is worth taking. the time to learn how something works. One thing I recommend to lots of people and to all of you is go to the YouTube channel of whatever app you download.
Starting point is 00:54:17 Any sufficiently complicated piece of software these days seems to have a YouTube channel where they do a bunch of explainers or they'll interview users about how they use the app. Raycast, which I think I've mentioned on the show a few times before, does a particularly good job of this. Notion does it really well. Just like helping you understand what this app is and some reasonable, maybe non-obvious ways to use it. Do I think every piece of software should be a lot more obvious
Starting point is 00:54:43 about how it works and how you can use it? Yes. But I also loathe the scourge that is like tooltips and pop-ups telling you about all the new features. And having it both ways is very hard. So I think spending a few minutes, forcing yourself to spend a few minutes to say, okay, how does this thing work and what can I actually do in it goes an incredibly long way? this also happens to be a thing that AI is actually unusually well suited to do. One thing I think about AI is that it is very good at finding and reading and synthesizing the manual. And I mean the manual in like the broadest possible way, right? If you have a literal manual for a dishwasher, it can find things in that manual very quickly.
Starting point is 00:55:28 I know this for a fact because my dishwasher sucks and this happens to me all the time. But you can also get an AI tool like Claude or Gemini. I or chat GPT to just give you a sense of what is possible inside of a tool. So like one thing I've been doing a lot is just asking, you know, I need to do XYZ. Here are the apps that I use every day. Are any of these apps well suited to doing that thing? I need to, I need to, a way to quickly text myself reminders. What's a good way to do that? And it'll actually be like, oh, actually Slack is very good at this because you can just set yourself reminders for Slack messages inside of Slack and it will send you reminders. Cool. Feature most people probably don't know about super useful.
Starting point is 00:56:06 So asking a tool like this, what is possible and how you can do things best with the tools you already have goes a long way towards starting to solve some of this problem. And the thing like mission control on the Mac is really complicated because on the Mac, there are a thousand ways to switch between apps, right? You can go to the applications folder. You can go to the doc. You can do command tab. You can do mission control. You can go to launcher. It's feature creep in a way that I don't think is actually very useful.
Starting point is 00:56:34 and in general, if you don't know mission control exists on the Mac, I don't know that your life is any worse or you're any worse that you're using your computer. But if you are finding little tiny problems that you have, things that you're doing over and over that don't feel right, small things where you're like, how do I get from here to here? Why am I constantly, you know, copying and pasting?
Starting point is 00:56:55 Why can't I find XYZ? Those are good problems to work with chatbots on because, A, again, they're very good at finding needles in haystack. Like if AI large language models are good at one thing, it is searching through hay sacks to find needles. You have to verify that the needle is real and correct. But it's very good at that process in a way that humans, I think, are not. And frankly, it's not a good use of most people's time. Or a thing that I've discovered is that you can actually start to build tiny bits of software with some of these tools to solve some of these problems for you.
Starting point is 00:57:32 in general, a thing that I need a lot is I need markdown links from web pages. Just a small thing I need. I'm constantly pacing them into other Google Docs, where I want them better formatted than just like a bare link. There are a bunch of wacky tools and Chrome extensions and stuff for this, but in five minutes and like three prompts, I was able to make one of these with ClaudeCodecode that now just sits on my computer and I just drag a link into it and it gives me a markdown link.
Starting point is 00:57:59 Like, it's great. I drag a tab. It gives me a markdown link in a clipboard. I put it wherever I need. Perfect. No notes. I spent a lot of time working on different kinds of productivity tools. Like I got really excited about I'm just going to vibe code my perfect productivity app.
Starting point is 00:58:15 And that went terribly for reasons. Actually, I should talk about it on a show, but not here. But then I found something like there's this app called Braindrop, which is a bookmarking app that just lets you save links. Again, I don't know if you've noticed this. A lot of my life is just like moving links from one place to another. Um, Rangrop is great. I think the app itself is really ugly.
Starting point is 00:58:34 It's like really good, really stable infrastructure. It saves all the right stuff. It does everything you need. I just don't like looking at the app. But Rangrop has an API. So I just went to Claw code in this case and was like, hey,
Starting point is 00:58:44 I don't like the way Rangrop looks, but I want to use the API. I'm a paid customer. I have all the access I need. Can you just build me a very quick, simple front end? And now I have a web page that is literally just a super simple front end to Rangrop that just makes the thing look better
Starting point is 00:59:00 and gives me the two keys I need in order to manage the links in my list. This is the scope of software that I think is really interesting for AI for most people. Like to sit down and say, okay, I'm going to rewrite my whole company's HR software so that we don't have to pay for it anymore, like SaaSpocalypse stuff, is all fine and good. And I think A, largely impossible for most people and be largely irrelevant for most people. But the idea that you can build a little bookmarklet or a little menu bar app or a little tiny, utility to accomplish something for you that you do all the time is real. I've done it over and
Starting point is 00:59:36 over again and it works. And as long as the scope is pretty narrow and you're very clear on exactly what you need to do, these tools can do it. So I think to the extent that AI can actually help you, A, figure out how to use your devices and B, kind of use them for you and start to solve some of the problems that your devices have, I think that's really powerful. I do believe everybody should spend some time looking at the settings menu, understanding how it works, watch the YouTube videos, watching at like 2X speed even,
Starting point is 01:00:05 well, like, breeze through a bunch of YouTube videos, but you'll just get a sense of sort of the list of features that exist that you can start to mess with and play with and think about. That is the stuff that I think goes a long way towards making your computing life better. We tend to sort of reinvent wheels over and over and try to build new tools because the existing tools don't quite work
Starting point is 01:00:26 when at least in my case, most of what it is is I don't completely understand how to use the existing tools, or with some tiny tweak, the existing tools can work for me. That has made my computing life a lot easier. I find myself blowing everything up much less often and instead just doing little tiny tweaks. Also, I should just say, before we get out of here, shout out to Bixby, the Samsung AI assistant that many years ago was based on the idea that actually what your assistant on your phone should do is help you use your phone.
Starting point is 01:00:56 It should make it so that you don't have to dig through the settings to find Bluetooth. It should make it so that you don't have to figure out where notification settings are and how to turn them off. It should make it so that you just tell your phone what you need it to do and it can take you there. That is a good and correct and right way for AI to work. And I think the tools that we have now are actually delivering on that idea that Bixby had a long time ago. My computer and the AI on my computer should help me use my computer. should teach me how to use my computer. And as much as they are learning how to use my computer for me,
Starting point is 01:01:31 they should just take all of the steps in between me scrolling around and finding things and just take me where I need to be. These LLMs can do that. Claude can do that. Gemini can do that. Chad Chupit can do that. It requires a little bit of trust in the system to allow it to sort of run rampant all over your computer.
Starting point is 01:01:51 But at least in my case so far, it's been really great. So, you know, shout out to Bixby. You were right. Just way too early and way too weird. Anyway, that's it for the show today. Thank you, as always, for watching and listening. Thank you to Allison for being here listening to my bonkers takes about phones. If you have thoughts about which phone I should have picked,
Starting point is 01:02:09 if you're very upset with me for picking an iPhone, please know that A, I understand, and B, I want to hear from you about why and what you think I got wrong. As always, the email is Vergecast at theverge.com. The hotline is 866, Verge11. Call email about anything and everything we absolutely love hearing. from you. The Vergecast is a Verge production and part of the Vox Media Podcast Network. This show is produced by Eric Gomez, Brandon Kiefer, and Travis Larchuk. Neel I and I will be back on Friday to talk about
Starting point is 01:02:32 all of the news. We've got some Apple 50 next week stuff to tell you about to get ready for. Go listen to Decoder. Go listen to The Vergecast. Go listen to version history. All of it's ad-free. If you subscribe to Theverge, theverge.com slash subscribe. We'll see you next time.

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