The World This Hour - The World This Hour for 2025/11/17 at 06:00 EST

Episode Date: November 17, 2025

The World This Hour for 2025/11/17 at 06:00 EST...

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Starting point is 00:00:00 This ascent isn't for everyone. You need grit to climb this high this often. You've got to be an underdog that always over-delivers. You've got to be 6,500 hospital staff, 1,000 doctors, all doing so much with so little. You've got to be Scarborough. Defined by our uphill battle and always striving towards new heights. And you can help us keep climbing.
Starting point is 00:00:27 Donate at lovescarbro.cairbo. From CBC News, it's the world this hour. I'm Joe Cummings. Opposition MPs decide today whether to back Prime Minister Mark Carney's budget or trigger an election. Today's budget vote serves as a confidence vote for the minority liberals. The liberals need the support of at least two MPs outside their party to get the budgets passed as a by a simple majority. The Liberals presented the document as a plan to spend less and invest more in the face of U.S. tariffs. So far, all the opposition parties say they are against it.
Starting point is 00:01:12 From every indication, it appears Rogers' customers across the country are growing increasingly frustrated with the company's customer service, being left on hold, being disconnected. It's a familiar story, with many blaming a lack of competition and others, the lack of customer protection. GoPublic's Erica Johnson has more. On social media, Rogers' customers complain of lengthy weights, getting the run-around disconnected. Former call center agents who handled Rogers' customers worry it could get worse. They were part of recent layoffs at a call center contracted by Rogers. Hundreds lost their jobs after the employees had helped train an AI system. Rogers won't say
Starting point is 00:01:54 if their jobs were moved elsewhere or are just gone, claiming only that AI will enhance customer service by making agents more efficient. And they sort of move in a pack. Keldin Bester is executive director of the Canadian Anti-Monopoly Project. He says unhappy customers are the result of a lack of competition for Rogers, Bell, and TELUS. I think it's a symptom of how these industries see their customers in terms of loyalty, but to see how much they can squeeze out of them. He points to other countries that are introducing better customer protections,
Starting point is 00:02:26 like the ability in Germany to cancel a system. service with two clicks. Erica Johnson, CBC News, Vancouver. The president of Ecuador has suffered a major defeat, with voters in the country overwhelmingly voting down a proposal that would have allowed U.S. troops into the country to help tackle drug crime. Manuel Rieta has the details. The results are a major defeat for Ecuadorian President Daniel Novoa, a staunch U.S. ally who has taken an iron-fisted approach to crime.
Starting point is 00:02:56 Novoa has argued that closer cooperation with the United States is necessary to weaken drug gangs that are exporting cocaine from Ecuador's ports and attacking civilians as they fight for territory. International cooperation is the only way to defeat transnational criminal groups, Novoa said, as voting got underway on Sunday. But six out of ten voters rejected the president's proposal to allow foreign military bases in Ecuador. Ecuador's president had also proposed rewriting the nation's constitution to give the government more tools to fight crime.
Starting point is 00:03:31 But voters struck down the move, with critics of Noboa arguing that a new constitution might decrease judicial oversight of Ecuador's government. Indigenous leaders also said that a new constitution could diminish rights for their communities. Mano Lreda for CBC News, Bogota. The 112th Grey Cup is now in the books and the Saskatchewan Rough Riders are this year's CFL champions. Into the end zone to float in and it falls to the field. And gray has just turned green and white. The Saskatchewan Rough Riders and Trevor Harris have won the Grey Cup.
Starting point is 00:04:11 This year's game took place in Winnipeg, a sold-out crowd with Prime Minister Mark Carney, among those in attendance. A final score for the Saskatchewan Ruff Riders over the Alouettes, 25 to 7. Rider quarterback Trevor Harris, winning the Most Valuable Player Award. For the Greenwriters, it's their first championship since 2013. And that is the World This Hour. Remember, you can listen to us wherever you get your podcast. The Worldless Hour is updated every hour seven days a week.
Starting point is 00:04:40 And for news anytime, go to our website, cbcnews.ca. For CBC News, I'm Joe Cummings. Thank you.

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