Think Fast Talk Smart: Communication Techniques - 77. Quick Thinks: AI Has Entered The Chat – A "Conversation" with ChatGPT

Episode Date: February 7, 2023

In this "Quick Thinks" episode, host Matt Abrahams interviews ChatGPT, an AI natural language processing chatbot, about its purpose, sources of information, ethical considerations, and the importance of human communication skills.To produce this episode, Matt typed his questions to ask ChatGPT, then recorded them in the studio. Producers then used Descript Overdub to "read" ChatGPT's responses.The purpose of ChatGPT is to provide informative and accurate responses to questions in natural language.ChatGPT uses vast amounts of text data from the internet to generate responses based on patterns it has seen in the data.It is important to critically evaluate ChatGPT's responses and not rely on them as the sole source of information.The ultimate responsibility for ensuring academic integrity and ethical behavior lies with the individuals using ChatGPT.Effective communication skills are still essential, even with the existence of ChatGPT, as it cannot replace the human interaction and emotional intelligence that comes with face-to-face communication.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> [e-mail] Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smartJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Hi, Matt here with some exciting news for potential Think Fast Talk Smart sponsors. We're continuing our expansion into video with Apple Podcasts this May. We plan to be one of the first Apple video shows. If you've been thinking about sponsoring Think Fast Talk Smart, this is a great opportunity because we'll have featured placement and organic promotion from Apple before it gets too crowded. We're running a two-month pilot, and we have two founding sponsor spots available. This is a chance to work directly with me and my team and reach our global audience. To learn more about this great opportunity, check out FasterSmarter.io slash sponsor.

FasterSmarter.com slash sponsor. Now a word from one of our sponsors. Their support allows us to bring you quality content free of charge. If you've ever thought, I know I can do more, but something's holding me back, you're not alone. Whether you're navigating career growth, seeking better balance, or wanting to communicate with more confidence, coaching can help you bridge the gap between intention, and action. At strawberry.me, you'll get matched with a professional coach who's trained to help you clarify your goals, build lasting confidence, and make intentional choices professionally and personally.

This is not therapy. It's not consulting. It's a thought partnership designed to help you take action with more clarity and purpose. I strongly believe in the value of coaching. All of us can benefit from the help of a coach. Visit strawberry.comme slash smart to get matched up with your coach today. That's strawberry.me slash smart and get 50% off your first coaching session. It's the most affordable time ever to see if coaching is right for you. In my career, I have seen several technological advances that have changed the way we communicate, but none have shaken the world as much as AI has recently. I'm Matt Abraham's, and I teach Strategic Communication at Stanford Graduate School of Business.

Welcome to this Quick Thinks episode of Think Fast, Talk Smart, the podcast. Today, I am excited to run an experiment. For the first time ever on this podcast, I will not be interviewing a person. Instead, I'll be interviewing an algorithm. Chat GPT. Chat GPT is an AI natural language processing chatbot. that allows users to have human-like conversations. The GPT stands for generative, pre-trained transformer,

and it was launched by OpenAI in November of 2022. For today's experiment in interview, we will have typed in the answers, and we will be using a programmed language to read out chat GPT's responses. So let's get started with our experiment. Welcome, Chat GPT. Thanks for being here. You're welcome. I'm here to help, so feel free to ask me anything. Great. Let's get started.

For those of our listeners who aren't familiar with exactly what you are, can you define your purpose and give us two examples? The purpose of ChatGPT is to provide informative and accurate responses to questions in natural language. Two examples, answering factual questions for example. For example, what is the capital of France? And generating creative text. For example, write a story about a dragon. Wow. Now that's impressive.

Where do you, Chat GTP, get the information you use to answer your questions? ChatGPT is a language model created by OpenAI that has been trained on vast amounts of text data from the Internet. It uses this training to generate responses to questions based on patterns it has seen in the data. Essentially, you know what you know by pulling from all the data on the internet. So in some ways, you get your answers the way we do through reflection and learning and training to help us generate our responses, right? Yes, that's correct. ChatGPT has been trained on vast amounts of text data from the internet, allowing it to generate responses to questions based on patterns and information found in that data. However, it's important to note that not all

information on the internet is accurate or up to date, so the responses generated by chat GPT may not always be 100% correct. Ah. So now you bring me directly to my next question, which is what safeguards does chat GPT use to ensure its answers are appropriate, accurate, and ethical? It is important to critically evaluate the responses generated by chat GPT and not rely on them as the sole source of information. I see. Hmm. Now, many teachers like myself,

hiring managers, and college admissions officers worry that chat GPT might lead people to cheat, to be disingenuous. What do you think about that? Cheating undermines the learning and evaluation process and is not to be encouraged or condoned. While chat GPT can generate responses to questions,

it is important for individuals to understand, the importance of original work and to not use the technology to substitute their own efforts. The ultimate responsibility for ensuring academic integrity and ethical behavior lies with the individuals using chat GPT and they should use it in a manner that aligns with their institutions' policies and guidelines. So it's the user's responsibility to use the tool appropriately. Now let me ask you for some advice and guidance in a fun way. How would you suggest that, someone reduce their speaking anxiety, but I want you to give your advice as a Dr. Seuss rhyme.

When it comes to speaking, do not be so blue. Just a few tips to help get you through. Take a deep breath, it'll calm your mind and think of what you want to say. E kind, remember, it's normal to feel a bit of fear, but pushing through will bring you cheer. So be confident and speak with pride. Your words will shine.

They'll surely be a guide. It's not bad at all. It's good advice and certainly a fun way to hear it. Do we still need to learn how to communicate better now that you exist? Yes, effective communication skills are still essential, even with the existence of chat GPT. While chat GPT can provide information and generate responses, it cannot replace the human interaction and emotional intelligence that comes with face-to-face communication. Furthermore, not all communication can be done through technology and the ability to communicate effectively in person remains important in many settings such as business meetings, personal relationships, and public speaking. Additionally, developing strong communication skills

can enhance one's confidence and ability to express themselves effectively. Well, that's good to know. Before we end, I'd like to ask you the same three questions I ask everyone who joins me. Question one, if you were to capture the best communication advice you ever received as a five to seven word presentation slide title, what would it be? Listen, speak authentically, show empathy. Wow, your response is very similar to what we've heard from many of our guests. You have to listen to really know what's needed in the moment. You want to speak your truth, be authentic to yourself, and you absolutely. want to demonstrate empathy and concern and focus for your audience. Let me ask question number two.

Who is a communicator that you admire and why? One communicator I admire is Martin Luther King Jr. His speeches were powerful, impactful, and delivered with passionate conviction. He effectively communicated his message of equality and justice for all, inspiring social change through his words. His use of metaphors, repetition, and vivid imagery made his speeches memorable and enduring. He remains a powerful example of the impact that effective communication can have. Well, absolutely. All of us are familiar with his I Have a Dream speech. I actually find his Nobel Prize acceptance speech to be on par, if not even better, than the I Have a Dream speech. Thanks for sharing. Question three. What are the first three ingredients that go into

a successful communication recipe. Active listening, clarity, and empathy. Well, your response is no surprise. It lines up with the slide title that you shared before. I find it fascinating that an AI algorithm is talking about listening and empathy. I have to spend some time thinking about that. Well, chat, GPT, thank you for sharing your thoughts. I find this really intriguing and interesting.

And I can truly see the value of a tool like yourself in helping us to prepare, to take on and create different options for our communication. Clearly, if I were a non-native speaker, it could be very helpful to get ideas about how to formulate these thoughts and use the proper vocabulary. But I have to admit, I have some concern. I'm not sure about the emotion, the connection, the validity of some of the information. Like many of us, I am intrigued by, but also concerned about what you bring to our world of communication. Thank you for being here and for making us think. You're welcome. I'm here to help. Okay. One last favor, chat, GPT. Can you write our outro?

Yes, I can. That's it for today's episode of Think Fast, Talk Smart. We hope you found it informative and thought-provoking. If you enjoyed the show, please share it with your friends and colleagues. We'd also love it if you subscribed to the podcast and followed us on LinkedIn and Instagram. And don't forget to sign up for our email newsletter to stay up to date on all things related to communication and public speaking. Thanks for listening and until next time, keep thinking fast and talking smart. Thanks for joining me for this quick thanks episode.

If these takeaways were helpful, I'd love for you to listen to the full episode that started this conversation. There's more context, more stories, and more tools to support your communication. Give it a listen. And as always, thanks for your support. Before we wrap up, I just want to say thank you for listening. It really means a lot to hear how people all over the world are using these ideas in their own lives.

It inspires me and the whole team that brings you this show. If you want more episodes and resources, feel. free to follow, subscribe, and explore past conversations. We're grateful for your support of Think Fast Talk Smart.