This Podcast Will Kill You - Special Episode: Alexandra Sifferlin & The Elusive Body

Episode Date: June 2, 2026

An accurate diagnosis can give us so much. It can give us a path forward. It can give us answers to long-standing questions. And it can give us much-needed hope. Yet many people around the world wait ...years to receive an accurate diagnosis, which can take a profound physical and emotional toll. What underlies these missed or incorrect diagnoses, and what can we do about it? In this week’s TPWKY book club episode, health journalist Alexandra Sifferlin joins me to discuss The Elusive Body: Doctors, Patients, and the Diagnosis Crisis. Her compassionate and sweeping exploration of this topic takes readers across the US as she connects with patients, doctors, and researchers that are deeply impacted by the diagnosis crisis. While plumbing the depths of this pervasive issue, Sifferlin also encounters many people who have dedicated their careers to addressing the diagnosis crisis and bringing people the answers they need and deserve. Tune in for a fascinating conversation on a subject that has affected so many of us. Support this podcast by shopping our latest sponsor deals and promotions at this link: https://bit.ly/3WwtIAuSee omnystudio.com/listener for privacy information.

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Starting point is 00:00:01 This is exactly right. Will Ferrell's Big Money Players and IHart Podcast presents soccer moms. So I'm Leanne. Yeah. This is my best friend, Janet. Hey. And we have been joined at the hips since high school. Absolutely.
Starting point is 00:00:16 A redacted amount of years later, we're still joined at the hip. Just a little bit bigger hips. This is a podcast. We're recording it as we tailgate our youth soccer games in the back of my Honda Odyssey. With all the snacks and drinks. Why did you get hard seltzer instead of beer? Oh, they had a bogo. Well, then you got it.
Starting point is 00:00:33 Listen to soccer moms. on the IHeart Radio app, Apple Podcasts, or wherever you get your podcasts. I'm Bailey Taylor, and this is It Girl. This podcast is all about going deeper with the women's shaping culture right now. Yes, we will talk about the style and the success, but we are also talking about the pressure, the expectations, and the real work behind it all. As a woman in the industry, you're always underestimated.
Starting point is 00:00:55 So you have to work extra hard in a way that doesn't compromise who you are in your integrity. You know, I like to say I was kind of like a silent ninja. Listen to It Girl with Bailey Taylor on the Iheart Radio app, Apple Podcasts, or wherever you get your podcasts. Before Nexium, Nancy Salsman wanted to help people. Being able to help somebody, it's probably the biggest motivator of my entire life. She trained in something called neurolinguistic programming. People loved our training.
Starting point is 00:01:23 Then everything changed. Yeah, and they called it a cult. How does a method designed to improve lives end up in a cult? A knife in the hands of a surgeon. is an amazing tool. A knife in the hands of a murderer is a weapon. Listen to Mind Games on the IHeartRadio app, Apple Podcasts, or wherever you get your podcasts. Hi, I'm Aaron Welsh, and this is This Podcasts. are listening to the latest episode in the TPWKY Book Club series. This is the series where I get to
Starting point is 00:02:41 chat with authors of popular science and medicine books about their latest work and ask them a bunch of questions about what inspires them, what lessons we can learn, and what the future might hold. We've covered some incredibly wide-ranging topics. There's truly something for everyone out there. If you'd like to take a look at all of the books we've featured in the past, as well as get a sneak peek into the books that we'll be featuring in upcoming episodes, head over to our website, This Podcast Will Kill You.com. There under the extras tab, you'll find a link to our bookshop.org affiliate page. Clicking on that, we'll get you to a bunch of TPWKY related book lists, including one for this book club and one for the kids book club, which Aaron Updike posts on our socials.
Starting point is 00:03:27 So if you're not already following us there, you should be. I'm always updating these lists, so be sure to check in regularly. If you have book suggestions, topic suggestions, a first-hand account, or anything else you'd like to share, the best way to get in touch is through the contact us form on our website or through the first-hand account form. Two last things before I can introduce this week's book, and that is to please rate, review, and subscribe. It's a big help. And finally, you can now find full videos of most of our newest episodes on YouTube. Make sure you're subscribe to the Exactly Right YouTube channel so you never miss a new episode drop. Every year, millions of people will make an appointment with their doctor to try to make sense
Starting point is 00:04:10 of a set of symptoms they're experiencing. What happens next can fall into several different categories. Number one, they are given the correct diagnosis or start on a path that will lead to the correct diagnosis. Number two, they are given the wrong diagnosis, or number three, they get no diagnosis at all, despite needing one. Most of us experience the first option. After all, we are taught that science and medicine have the answers. So of course, that's where we turn when we have questions about our health. But for millions of people, that initial visit does not result in a correct diagnosis, nor does the second or the third. In fact, many people wait years for an answer, years marked by the emotional and physical pain that comes with being considered
Starting point is 00:04:59 unexplainable in the eyes of medicine. The vast extent and profound impact of this issue has been understudied, but this week's book seeks to correct that oversight. In the elusive body, doctors, patients, and the diagnosis crisis, author and health journalist Alexandra Sifflin offers a panoramic and personal analysis of this issue that affects so many of us. Her work takes her across the U.S. where she connects with patients, doctors, and researchers whose lives have been defined by the diagnosis crisis, like the family with a debilitating condition that went undiagnosed for years until they were able to find answers at the NIH's undiagnosed diseases network, or the doctor whose cancer was dismissed by other physicians
Starting point is 00:05:48 for years until she was finally able to get a diagnosis. As cipherlin compassionately demonstrates, a diagnosis is more than a note on your medical chart. It can provide a path forward, treatment options, a supportive community, and the knowledge that you are believed. The elusive body is a highly relevant and much-needed exploration of the diagnosis crisis in this country, and I am so excited to share my conversation with Alexandra with you all. So let's just take a quick break here and get into things. Alexandra, thank you so much for joining me today. Welcome to the show. Thank you so much for having me.
Starting point is 00:06:50 Your book, The Illusive Body, it explores the many factors that prevent someone from receiving an accurate diagnosis, sometimes for decades. And before we dive into what some of those individual factors are, I'd love to hear about your journey in writing this book. Like, how did you find yourself drawn to the diagnosis crisis? I got interested in diagnosis for both professional and personal reasons. I was a health journalist at Time Magazine, and I was discovering that one of the things that readers were emailing me about most often were issues related to their own unresolved diagnostic journey. So I would hear from people all the time basically asking me, you know, you are interviewing a lot of physicians. Do you have any ideas of someone who could help me? I have been undiagnosed for this long. And it happened frequently enough that it felt like it was something worth looking into. I was just curious, what is it that causes someone to spend such a long period of time undiagnosed?
Starting point is 00:07:57 And then personally, my book is dedicated to my sister, Francesca, who has experienced a variety of undiagnosed conditions over the year. And so I have been able to see firsthand how frustrating and destabilizing it can be to be suffering from something for which you have no solid answers. And so I just became very invested in both the scientific questions and also the personal anguish and how to resolve these things. what results is this really thoughtful and broad-ranging perspective on this massive problem that exists not just in the United States, but around the world. And as you describe in your book, millions of people live without a diagnosis, sometimes for decades. And the consequences of that can be extremely challenging, not just from a health standpoint, you know, as their health
Starting point is 00:08:55 deteriorates without any treatment or solution, but also emotionally and financially. And starting with the basics, though, what is a diagnosis and how does receiving a correct diagnosis, what does that give someone? So at its most basic level, a diagnosis is basically an answer to what ails us. It's the identification of a disease or condition that explains the symptoms that a patient is experiencing. But a diagnosis goes so much more beyond that because a diagnosis is also really the beginning. beginning ideally of a resolution. So with a diagnosis, a physician can then build a treatment plan that will hopefully provide relief for their patient. A diagnosis is crucial for getting insurance coverage for said treatment plan or any follow-up appointments, etc. A diagnosis is important if, let's say you have something rare and you want to be in an experimental clinical trial. You need
Starting point is 00:09:59 a diagnosis for that. A diagnosis can also create access to a community if there's other people who are suffering from the same condition. And then I also think diagnosis can provide reassurance to people that they are experiencing something that is real and it can provide a kind of coherence to their experience that sometimes has felt very unsettling or chaotic. And yet some people never receive that clear answer or kind of just linger in that liminal space of this gray area for such a long time. And there are many different ways that this can happen in terms of like diagnostic error. Can you tell me about the different types of diagnostic error and how common they are just across the board in the United States? Like how many people will receive a diagnostic error
Starting point is 00:10:53 each year or within their lifetimes? It's a startling number. Yes, yes, definitely. So in 2015, the National Academies of Sciences, Engineering, and Medicine set out to do a really comprehensive report to sort of try to wrap their arms around diagnostic error and do their best attempt to estimate how great an issue this was and try to understand it better. And basically that report concluded that most people will experience a diagnostic error in their lifetime, sometimes with devastating consequences, whether that's disability or even death. Some conservative estimates suggest that 5% of American adults experience a diagnostic error every year. So that's something like 10 to 13 million Americans. That is something that many people call a very conservative estimate. So you're talking about tens of millions of people. Among that group of diagnostic error, typically researchers look at diagnostic error in three buckets, more or less. There's a wrong diagnosis, so the answer is incorrect. You had heart failure, but you were diagnosed with chronic bronchitis. There's delayed diagnosis, so a diagnosis took longer than it should have, so perhaps a delayed diagnosis of cancer. And then there's missed diagnosis, which is,
Starting point is 00:12:18 someone is never diagnosed, they go on living undiagnosed. And so all together, those are sort of the three buckets that we tend to look at when it comes to diagnostic error. When it comes to delayed diagnosis, what is, is there like a bound around what is an acceptable time to diagnosis? You know, when does a diagnosis become delayed? This one is a little bit complicated because medicine is inherently uncertain and no one expects that something very rare, like a very rare cancer, would be diagnosed immediately. But what they sort of have determined is like, let's say a person comes in and you look back on their medical history and they were complaining about this cyst in their neck for years and years and years and there was never any follow-up. And then
Starting point is 00:13:09 you find out it's cancer and it's stage four. And that is sort of what would be determined as a delayed diagnosis. It was something that generally medicine agrees could have been diagnosed earlier. But it is complicated. Like sometimes a person comes in complaining of symptoms and there's nothing really coming up on tests yet. But as years go by, perhaps it does develop into something more serious. And so there are some understandable questions around was that initial visit an error or is that just sort of the practice, the standard practice of medicine? So there's some gray area for sure, but I think it can kind of be some of the, a thing where you sort of know it when you see it, like when you find out this was cancer and then you, there's a few people in my book who had this experience,
Starting point is 00:14:05 I think it becomes very frustrating when you've gone to the doctor again and again about with the same complaints. and it turns out it was something more serious than you were told. Let's take a quick break, and when we get back, there's still so much to discuss. Pride is like love. You feel it in your heart. I-R. Radio, Canada's number one streaming app for radio and podcasts, including IHart Pride Canada, your favorite hits and must-have party bangers, plus personalized and curated playlists, like back-in-the-day pride. Come together, celebrate love.
Starting point is 00:14:41 Take pride with you anytime. Anywhere. Just ask your smart speaker to play IHeart Pride Canada. Stream us on your phone or listen now at iHeartRadio.ca. Jacob Kingston grew up in an isolated polygamous sect. We were God's chosen kingdom on earth.
Starting point is 00:14:59 He felt destined for greatness. So when a swaggering Armenian businessman catapults Jacob into an extraordinary world, he doesn't look back. Ferraris and Lamborghinis, private jets, meeting the president of Turkey. I'm Michelle McPhee, and this is one of the most shocking criminal conspiracies
Starting point is 00:15:19 I've ever come across. When Jacob met Levan, this went to a billion dollar fraud. But with two kings from entirely different worlds, just how long can their empire survive? The largest tax investigation in American history. You need to tell me what you know. Is somebody coming after me? Jacob told Levan, you're ruining my.
Starting point is 00:15:41 my life. Listen to Kingdom of Fraud on the IHeart Radio app, Apple Podcasts, or wherever you get your podcast. Your husband is not who you think he is. Your body is not what you saw it was. Your identity is formed by a secret history. I'm Danny Shapiro. And these are just a few of the stunning stories I'll be exploring on the 14th season of
Starting point is 00:16:06 family secrets. And just then, we felt the plain turn in the air. so much so that the bags that were under people's seats just kind of flew into the aisle. Each week, we dive headfirst into the complex power of secrecy, how it shapes our identities and relationships, and how it ultimately can reveal to us our truest selves. My daughter, she's pretending she doesn't know, but is trying to cook and feed me and keep me alive because I wasn't eating anything,
Starting point is 00:16:35 and me pretending like everything was fine. He kind of shoved me out of the way and said, move. And he went out the front door and he jumped in a car and drove off. And that was the last time I saw him. Listen to Season 14 of Family Secrets on the IHeart Radio app, Apple Podcasts, or wherever you get your podcasts. Welcome back, everyone. I've been chatting with Alexandra Sifrelin about her book, The Illusive Body, Patients, Doctors, and the Diagnosis Crisis. Let's get back into things.
Starting point is 00:17:19 I want to get into some of the information or the tools that we use to make a diagnosis. Like how much or how little do we have to know about the mechanisms of a disease or the pathogenesis that this disease takes? And what role does technology play in our ability to more accurately diagnose someone? So when I was doing the reporting of this book, I was so interested in this question every time I would speak to a physician or a clinician who diagnoses and asking them, what exactly are you doing and what is going on in your brain? And it was kind of fun because I think it almost becomes innate in some ways. A physician goes through their medical school. They memorize so many things about the body and how it's supposed to work when it's healthy and the various ways that things can go wrong and what the body looks like when it's sick
Starting point is 00:18:14 and you're memorizing specific conditions and you're learning about all these different symptoms and what symptoms could be this disease over that one. But at a very basic level, when a doctor's, is looking to diagnose. They're looking at a few basic things. First, a person's symptoms. You come in and you say, I am experiencing like a really severe itching pain on my neck. Then they are looking for signs. So does that person have a rash that is corresponding with those symptoms? And then a medical history. So both a past medical history, for instance, has this person experienced chickenpox when they were younger.
Starting point is 00:18:59 And also a recent medical history. What age are they? Are they under severe stress? And then with all of those things together, a physician starts thinking about what is the most likely case here? You know, someone experiencing like a burning, tingling, and they have a clear rash, and they had chickenpox and they were younger. Like, that could be shingles.
Starting point is 00:19:21 And that's something that a physician could figure out very quickly because they would recognize what a shingle rash looks like. They would recognize that this person has had this particular medical history, and it all sort of comes together. Where it gets more complicated as if it's something that can't be resolved that quickly. It's not an immediate, I recognize this. I've seen this a thousand times before in my office, or it's something that shares a lot of symptoms with other things.
Starting point is 00:19:49 So many parents might have the experience of going to the pediatrician with a sick kid and perhaps they want to do a test to know, does the child have COVID? Do they have the flu? Do they have RSV? So then you can do an actual diagnostic test, like a swab. And then if there's need for even further interrogation, there's then a variety of different kinds of tests.
Starting point is 00:20:14 Like, are you in a situation where you need to be bringing in an ultrasound? You need to appear inside the body, you know. So there's some things that don't require very many, tools at all and just rely on a physician's medical knowledge and experience seeing so many patient cases over time. And then some things that will require more investigation and deeper testing and more tools. At this point in modern medicine, I mean, we have such a wide range of tools in our diagnostic kit more than, of course, ever in history. We've got sequencing, blood tests, advanced imaging, and so many more that probably exist that I don't even know about.
Starting point is 00:20:53 And many of these technologies have allowed us to make more precise diagnoses. But as you say, the diagnostic journey pretty much always starts in the exam room with a physical exam. I loved the part in your book when you talk about the history of the physical exam and why it's such a foundational part of this process and particularly how physical exams are trained or taught in different countries. And I was hoping you could just tell me a little bit more about the physical exam. Yes. So I'm glad you liked that part of the book. It was one of the, it was most interesting to me because I got to do a lot of looking back at history. But, you know, the physical exam is so important because it is this beginning, as you said, the beginning of the diagnosis. And it really just starts with observation, which is sort of one of the oldest ways to do medicine. If you look back at sort of ancient medicine, physicians were really just relying on their own senses. What does the patient look like? What am I hearing when they're coughing? And sort of making some assumptions there. And what's kind of amazing is that that is still where it begins. You know, you still enter a doctor's office and you share symptoms and your doctor is observing you sometimes
Starting point is 00:22:14 without any tools, often with like a stethoscope or something like that. But it's kind of amazing that this process of just seeing the person in front of you and really listening to them, both listening to their actual, the sounds of their body, but also just listening to what they're telling you are so crucial. And even as you say, you know, today we have so many different tools for diagnosing, but you still need to have that period of just observation and physical exam to even decide what tools make sense to bring in at this point. at all and to be able to have that clinical judgment of basically what to do next. And this clinical judgment is something that physicians gain not just in their training,
Starting point is 00:23:02 but through years and years of experience. And I was really struck by the differences in training or testing between the U.S. and the UK for a physical exam. Could you tell me a little bit more about why there is such a difference or what that difference is in the training for a physical exam and what impact you think it has on our ability to make diagnoses? You know, physicians everywhere learn a physical exam. But what's interesting is the way that young doctors learn that exam and are sort of tested on their ability to glean a diagnosis from it. So the United States has a very long tradition of young doctors following a more senior
Starting point is 00:23:45 physician through rounds at the patient's bedside and sort of watching that physician do an exam and then they might discuss it afterwards. And they do have that sort of back and forth discussion. However, what's different, something that is done in the UK in medical school is that young doctors are actually, they themselves are observed doing the physical exam by a more senior doctor. And then they are tested on it. And that test is very crucially important to whether they get to become a physician in the first place. So what ends up happening is a young doctor then goes through these periods where they're observed by someone and they're actually watching, did you do every step of the physical exam that you should have? Is there anything that you missed? A question you didn't ask
Starting point is 00:24:42 or the way that you held that patient's foot, like you missed something, are you listening to the heart in the right way? And they really have to train for that because they will undergo an exam in which those skills are basically rated. And it's sort of almost like a pass fail. And if you aren't able to get the correct diagnosis
Starting point is 00:25:04 purely out of this physical exam, you don't continue on, or you sort of, you have to go back and retake it. So what some physicians at Johns Hopkins as well as Northwestern University now have done is they are trying to find a way to incorporate that kind of testing into a U.S. medical school system to basically ensure that young physicians today can still do the physical exam and can still reach a diagnosis without necessarily needing all the tour. tools they do have at their disposal. And of course they should still use them. Like, ultrasounds are amazing and doctors should know how to use them. But there is this effort to try to make sure that the sort of skills that come from a physical exam are not lost over time. And, you know, what they do find is you can get very far in a diagnosis from the physical exam
Starting point is 00:26:07 still today without necessarily needing to use the technology. The more, you know, the more. ideal balance would be doing a physical exam, really reaching a pretty firm hypothesis of what's happening, and then deciding, you know, now I do think I actually need an ultrasound, or now I do think I need these extra imaging tests or what have you. But yeah, it's very interesting. And it's amazing to watch if anyone has opportunity to, you know, look up on YouTube, like UK doctor doing physical exam. There's some pretty incredible examples. Just to zoom in on the last 150 years, which is this time when our capacity for diagnosis really grew as a result of better understanding the mechanistic basis of disease and as we develop tools that allow us to glimpse inside the body,
Starting point is 00:27:00 how did the diagnostic process evolve to what it was today or to what it is today? Like, what are some of the broad patterns that you see? Definitely. So you have like 150 years ago, germ theory is starting to really gain traction. So there is this understanding of different things that actually cause disease. You're starting to get different kinds of imaging over time. So you can peer inside the body, not just observe the outside of the body. And then you're also getting the ability to decode the body with genetic sequencing. And so diagnosis is becoming more scientific, more precise. There's ways to basically as a single physician get a second opinion just through different technologies. That's amazing. Like you are more likely to be diagnosed with your rare
Starting point is 00:27:56 disease today than you were 150 years ago. What I think is is then challenging is for people who don't get a diagnosis now, the experience, I think, can feel especially fraught because you feel like science has come so far. There are so many different tools to use to diagnose. And so if I can't get a diagnosis, then you really just feel so isolated, lonely, confused, scared. And so I think what's been interesting, is that diagnostic error has existed forever, and people living undiagnosed has existed forever. But in this moment where it's like,
Starting point is 00:28:43 this really is an era of huge scientific progress when it comes to diagnosis, I think falling through the cracks can feel extra heightened now. As our diagnostic tools and our scientific knowledge has advanced so rapidly, especially over the last few decades, diagnoses themselves have changed. They've become kind of these moving targets sometimes where a diagnosis that existed 10 years ago might not exist today or might be broken up into different levels. How does that moving target aspect of diagnoses? How does that
Starting point is 00:29:18 contribute to the diagnosis crisis? Yes, it is interesting. As you mentioned, the diagnosis isn't necessarily fixed definitions of disease change, new conditions are discovered, scientific knowledge progresses, and we understand new things about the human body. There's new biomarkers that can be taken into consideration. I think it can complicate the crisis a bit in that perhaps decades, 100 years ago, whatever you had, you would have had a diagnosis for it, it would have been like melancholia or, you know, it just would have been something that was sort of this, yeah, this like grab bag of things. And now because we, science requires more precision, sometimes when things don't fit exactly into these categories, I think it can
Starting point is 00:30:11 create a lot of uncertainty. Specifically, I think there's sort of this category of patients who have what's sometimes called medically unexplained illnesses. So they have a lot of symptoms like fatigue, brain fog, headaches, but perhaps not a lot of signs. Like there's no rash, there's no fever. There's nothing that's coming up on a diagnostic test. And, you know, perhaps in the past, again, maybe it wouldn't have been a great diagnosis, but like you might have been put into some kind of category. Again, that's probably, you know, not for the best, but today that remains very difficult and complicated. And sometimes you don't know, am I experiencing something totally unknown that nobody's ever going to figure out? Or am I sort of at the edge of modern medical
Starting point is 00:31:04 knowledge? And maybe in 10 years, there will be sort of an understanding of what I have. So there's some uncertainty there for sure. That's hard to grapple with. Let's take a quick break here. We'll be back before you know it. Pride is like love. You feel it in your heart. IR. Radio, Canada's number one streaming app for radio and podcasts, including IHart Pride Canada, your favorite hits and must have party bangers,
Starting point is 00:31:32 plus personalized and curated playlists like back in the day pride. Come together, celebrate love. Take pride with you anytime, anywhere. Just ask your smart speaker to play IHart Pride Canada. Stream us on your phone or listen now at iHeartRadio.ca. Jacob Kingston grew up in an isolated polygamous sect. We were God's chosen kingdom on earth. He felt destined for greatness.
Starting point is 00:31:58 So when a swaggering Armenian businessman catapults Jacob into an extraordinary world, he doesn't look back. Ferraris and Lamborghinis, private jets, meeting the president of Turkey. I'm Michelle McPhee, and this is one of the most shocking. criminal conspiracies I've ever come across. When Jacob met Levan this went to a billion dollar fraud. But with two kings from entirely different worlds, just how long can their empire survive?
Starting point is 00:32:28 The largest tax investigation in American history. You need to tell me what you know. Is somebody coming after me? Jacob told Levan, you're ruining my life. Listen to Kingdom of Fraud on the Aihar Radio app, Apple Podcast. or wherever you get your podcasts. Your husband is not who you think he is.
Starting point is 00:32:52 Your body is not what you saw it was. Your identity is formed by a secret history. I'm Danny Shapiro, and these are just a few of the stunning stories I'll be exploring on the 14th season of Family Secrets. And just then, we felt the plain turn in the air, so much so that the bags that were under people's seats just kind of flew into the aisle.
Starting point is 00:33:14 Each week, we dive headfirst, first into the complex power of secrecy, how it shapes our identities and relationships, and how it ultimately can reveal to us our truest selves. My daughter, she's pretending she doesn't know, but is trying to cook and feed me and keep me alive because I wasn't eating anything, and me pretending like everything was fine. He kind of shoved me out of the way and said, move, and he went out the front door and he jumped in a car and drove off, and that was the last time I saw him. Listen to season 14 of Family Secrets on the IHeart Radio app, Apple Podcasts, or wherever you get your podcasts.
Starting point is 00:34:01 Welcome back, everyone. I'm here chatting with the wonderful Alexandra Sifrelin about her book, The Illusive Body. Let's get into some more questions. This unevenness of uncertainty contributes to diagnostic error not being distributed evenly in different populations or with different diseases or different types of diseases. What are some of the patterns that we see, whether it's patient population or types of disease that are most likely to be associated with diagnostic error. And what are some of the
Starting point is 00:34:33 reasons for these patterns? People who have rare or like a novel disease experience very long diagnostic journeys often. And often when I speak to people with rare diseases, they'll talk either about years and years going without answers or going without correct answers. Like they actually did have several diagnoses at different times, but none of them were quite right. And maybe that was even explained to them. Like, this feels like most similar to this diagnosis, but we're not totally certain. And so people with rare illnesses have long diagnostic journeys typically, just simply because they are rare, physicians don't see them as often as they do other things. So it can take a lot of time. And then the second group, I would say, are the sort of patient categorical.
Starting point is 00:35:27 I was referencing before are people with so-called medically unexplained illnesses. Basically, people experiencing a lot of symptoms, but not a lot of signs of illness. So, again, symptoms like fatigue, headaches, not quite feeling like myself, I can't sleep. There's a variety of things like that that don't necessarily show up on a thermometer or a test for various virus. or the standard tests that a physician might do, or even just the physician is trying to do the physical exam and there's no rash. There's no, they're struggling to piece it together. And I think for that category of people living misdiagnosed or without a diagnosis for a long period of time can be more common. If you look at all of the different people who are living
Starting point is 00:36:23 with a diagnostic error, there's a subset that is able to be diagnosed but is not for some reason. How much of that reason or how much of that pool is because it's not been high priority to investigate some of these unexplained diseases or is the research funding just not there? And so where is their clearest room for improvement in your opinion? I really do feel like this requires improvement at almost all levels, but it is definitely, it would benefit from a systems level solution. So on just like a very basic level, diagnostic error is despite the fact that I think getting a correct diagnosis is perhaps something that matters immensely to most people who go to see their physician. It's not a very,
Starting point is 00:37:20 widely recognized problem among medicine and the public. It gets not the same level of attention as other things do. And so I think first and foremost, it would be sort of a recognition that diagnosis has evolved in these many different ways, and yet it still is something that could be improved upon, you know, even in the United States. But I think some common issues that I've run into from, from both talking to patients and talking to physicians about diagnostic error is that everyone feels a bit frustrated with the healthcare experience right now. You know, appointments, if you can get one, with a primary care doctor, are often very short, which sometimes is okay if it's something like shingles and a doctor has seen it many, many times,
Starting point is 00:38:16 and they see it, they diagnose it, they give you a prescription. Like in some cases, short is okay. But in a more complicated situation, it's really not. And a lot of patients feel like it's so hard to get an appointment with a physician. It can take months. And then when you're there, it's a very short appointment. And for the physician, that's also not necessarily a great experience. They're having to see more patients in shorter periods of time,
Starting point is 00:38:48 burnout is really high. You can be distracted or feel rushed and problems can emerge. And so I think everyone is desiring a little bit more humanity injected into the system, whether it is simply the opportunity to have longer appointments or to have just more continuity in care. Often people who have experienced long periods undiagnosed, you talk to them and they've seen like eight different doctors, and they are often feeling like they're bringing their own medical information from physician to physician to physician and people aren't talking to each other.
Starting point is 00:39:28 And so I think in some ways, the way that the system is organized right now is not very conducive to the time that a complicated diagnosis might need. And also, diagnosis often works best when it's a team effort. And so finding ways to involve, you know, not just the physician, but the nurse who's in the room, you know, finding more ways for the patient to feel kind of empowered to share more. It really is something that I think from, you know, the top down, we would greatly benefit from sort of rethinking the way we're doing things now. I agree. And in some areas, just geographically speaking, it might be more difficult to implement than in others, this sort of collaboration, bringing everyone on board. And you share the story in your book of the Proctor family,
Starting point is 00:40:25 which had several members that had very long and frustrating diagnostic journeys before they finally found an answer. Could you tell me about a little bit about their story and how they ultimately connected with the undiagnosed diseases program, which is just an incredible program. Yes, yes, I will happily talk about them. So the Proctor family is a family of five siblings from very rural Kentucky. And the oldest is Louise. And when she was around 25 years old, she first started experiencing these episodes where basically she would be walking for anywhere from five to 10 minutes. And all of a sudden, she would basically freeze in place. She, it felt like her legs and her. her feet were almost becoming like rocks. And it was so painful that it felt like she couldn't move any further. And over time, she was the eldest of these five siblings. Over time, every single siblings started experiencing this same condition. But being in rural Kentucky, you know, they would all go see their physician and there was only so much that could be done.
Starting point is 00:41:37 They would be given diagnoses of perhaps it was, it was early arthritis, but that that actually didn't seem right and they weren't responding to standard of care. They would go see specialists throughout the state and nobody seemed to have any answers. And finally, it had been something like 30 years and Louise went to her doctor and was just desperate, like that I am so desperate. We need to find something or someone to help us because this is just untenable. And thankfully, her doctor had found out about the undiagnosed diseases program. which is run by the National Institutes of Health.
Starting point is 00:42:15 And at this time, it had just recently started. And basically, this program at the NIH is this group of clinicians and researchers from a variety of different disciplines who come together to crack the most complicated medical mysteries. It's led by this geneticist and pediatrician Dr. William Gall. And they basically accept applications from across, the country of people who have something that has boggled the minds of all the physicians that they have seen and that doctors have recognized. Like, I don't think I have anything else. I don't know what this is. So they send them to this NIH program, which has now become the Undiagnosed Diseases Network,
Starting point is 00:43:02 and there are some similar programs across the country at University Medical Centers. But what's so amazing about this program is what they do is they bring together a group of experts in different categories. So you have a geneticist, a cardiologist, a neurologist, there could be a dermatologist, and they meet and discuss the patient before they even show up. So already this group of experts has combed over their medical history, seen all the imaging that they've done. And then they develop a sort of plan for how they are going to try to do this diagnosis, the patient, or in the proctor family case, the entire family, it was all five siblings and their parents went to the NIH. And they spent an entire week going through various testing, you know,
Starting point is 00:43:52 just really long appointments, doing a lot of genetic testing. And ultimately, it was discovered that all five siblings have a very rare genetic disease called arterial calcification due to deficiency of CD-73. They call it ACDC for short, but it was a never seen before genetic, incredibly rare genetic disorder. And they were the first cracked case of the undiagnosed diseases program, which has gone on to diagnose many, many, many more Americans. But it was really amazing because, you know, this group living in rural Kentucky didn't necessarily have access to the best of the best diagnostic technologies. And so through the NIH, they were able to get diagnosed after years.
Starting point is 00:44:43 I think it's remarkable what this program has been shown to do and the potential that this program has, which also is alarming considering the recent cuts to basic research, especially given that research into rare diseases, is so, tends to be such a challenging thing in the first place. Can you speak any more to what the horizon looks like for rare disease programs like this and just research in general given the recent cuts from this administration? Definitely.
Starting point is 00:45:17 So rare diseases, of course, by definition, affect small populations. So in general, rare diseases tend to really struggle to get research funding, definitely struggle to get funding on. par with more common ailments. So getting funding from the NIH or having federal support is hugely important because it is very difficult for private industry or a private pharmaceutical company to take on the cost of a clinical trial for something that is going to affect a small number. It's just difficult, it's difficult math to make work. So having federal funding and having support in that way is hugely important. And what was very scary for the rare disease community was when there was a
Starting point is 00:46:06 proposed 40% cut to the NIH budget. Thankfully, that did end up being rejected largely thanks to advocates and lawmakers. That full cut didn't end up happening. But where there remains concerns is that because it is so difficult to get funding, ideally the rare disease research infrastructure has some semblance of stability. So having a kind of uncertain future that perhaps this funding that had been somewhat consistent could just go away very quickly is very difficult because you need the certainty so that scientists want to do this research. feel like there's a path forward to continue this kind of research. And so the uncertainty created by those cuts has shaken a research community that requires a lot of resources and people
Starting point is 00:47:11 who are willing to dedicate their careers to it over a very long period of time. And that kind of system really requires stability. Your discussion of the Proctor family and you're sharing their experience highlighted a few things for me that are so fundamental too, not just to the impact of a diagnostic error on an individual or on an individual family, but just the general impact on trust in science and medicine overall. As we talked about in the beginning, science has advanced so rapidly. And so when it can't provide a diagnosis, when your doctor says, well, I don't know so it's not me, it's you. This kind of fuels mistrust in science and medicine and it might push people to seek alternative therapies that where someone says is not afraid to make the claim of
Starting point is 00:48:05 this will cure you, even though it won't. So can you talk a little bit more about how you think the diagnosis crisis has contributed to this rise of mistrust? When someone doesn't get a diagnosis or if they are just spending a very long period of time physically suffering and feeling like nobody is providing any answers or they feel like they sort of have had to take on the burden themselves to figure this out. They feel very alone, very isolated and scared. I feel like those are three of the emotions that many of the people I spoke to for this book would talk about just feeling like abandoned basically. And many do have empathy for what physicians are going through as well. It can be a very frustrating experience. As a doctor, you go into medicine because you want to
Starting point is 00:49:02 help people. And if you cannot help the person in front of you, you too are frustrated and sort of feeling pretty bad. But what I think happens for some patients is they don't just decide, like, okay, well, I guess I'll just go about my day and that's that. You know, they can end up going to alternative sources outside of the mainstream medical system. And in some cases, that might be okay, but in some cases it might not. There's a lot of people trying to sell you things online, especially when it comes to health and medicine, that, you know, in the best case scenario, don't work. And in the worst case scenario, could be really harmful. I think there's just been somewhat of a breakdown in trust that would benefit, again, from feeling like when you interact with the medical system, you are engaging with a humane system meant to help you.
Starting point is 00:50:00 And I think on both sides, patients and physicians often feel like they are engaging in a system that's not like that. That, again, appointments are rushed, people who have more complicated. diagnoses feel like they're being dumped from physician to physician. And everybody's really frustrated. And I think there would be a lot of faith restored if it felt for both patients and doctors that were kind of more in this together, that even if this is going to be a situation on which there's not going to be a quick answer, we're sort of still together on this path, figuring out how to navigate the uncertainty that is inherent to medicine.
Starting point is 00:50:42 that's not just going to disappear even, you know, with all this scientific progress. But I think that sort of faith in medicine really needs to be restored. It does. And I'm so glad you mentioned this, this facet of uncertainty being a part of medicine. Like by design, uncertainty is built into science. It's built into medicine. Can you tell me more about uncertainty in medicine and why it's so important to acknowledge? Yes. I mean, this. is one thing that's maybe surprised me more than it should have, but when I was talking to many physicians about diagnosis and, you know, what is it like for you if you're in a situation in which
Starting point is 00:51:25 you really don't know what is going on, which you know is going to happen? But so many would talk about how deeply uncomfortable it can be. And that sometimes medicine can have this culture of the doctor is supposed to be this basically genius person who, you know, is supposed to have all the answers at all times. Ideally, they're like Dr. House and they just know everything based on like a quick appointment. And it's just, it can be sort of too hard to live up to, but also uncertainty and navigating that is often not something that is very explicitly discussed in medical school, for instance. I do think that's changing, which is great. But I think for a very long time, nobody's really given the tools or even a script for what to say in a moment with a patient
Starting point is 00:52:26 when you don't have an answer for them. And you do want to make clear that I'm struggling to find an answer. I don't want to totally discourage you. And sometimes they just literally don't know what to say because nobody has really talked them through it. Because even though medicine has this inherent uncertainty to it, it's not necessarily always been a culture that's been comfortable acknowledging that. And so I think some of the diagnosticians that I've spoken to in my book who are really skilled are also really skilled at having the discussion with a patient when they don't know the answer and creating a kind of plan and kind of being willing to check back in and sort of be very open about the uncertainty, but in a way that isn't discouraging, but is just sort of acknowledging
Starting point is 00:53:21 the reality of the situation. But typically it's required that person to have made a conscious effort to talk about that and sort of talk about it with their colleagues and sort of be more open to embracing the fact that they're not going to have all of the answers. Sometimes diagnostic error is not talked about because a health system worries that even focusing on the fact that they don't get the diagnosis correct all the time would open them up to some sort of like legal repercussions, which I, I, I, do understand, but what ends up happening is no one talking about it. So a lot of the doctors who I interviewed in my book, in their own personal practice, what they will sometimes do is track,
Starting point is 00:54:11 let's say, like two weeks worse of cases of people that they saw and look at how they ended the visit if I diagnose them with X or Y. And then they go and try to follow up and figure out, was that actually the correct diagnosis? Because so often a physician who's maybe seeing a patient in an emergency room situation or something like that, they may never even know that they didn't get the diagnosis right. Nobody is following up to let them know that it was incorrect. And so it can sometimes take some conscious effort and being open to the idea that I know for a fact that there's no way that I have gotten the diagnosis right every single time. And I want to actually go back and see where did I get it wrong and try to understand what happened.
Starting point is 00:55:03 Was it just that was a particularly complicated case and anyone would have gotten it wrong? Or was it at the end of my shift and I was really tired and did I miss something I shouldn't have? And how can I, how does that experience inform what I do next time? But I do think that requires a little bit of humility. on the physician's part to even want to go back and look at where they may be erred. So many of us have experienced firsthand or secondhand with diagnostic error, waiting forever, having your doctor feel like they're not listening to you, and feeling like, yes, this is my story, that person has a story, that person has a story. But what I loved about your book is that you
Starting point is 00:55:45 are pulling out the common threads throughout these stories and saying, what is the bigger picture here? What are the issues that are guiding this and what can we do about it? And I just really appreciated it. And I appreciate also so much you taking the time to chat with me today. So thank you so much for coming on the show. Thank you so much for having me. A big thank you again to Alexandra Sifflin for taking the time to chat with me. If you enjoyed today's episode and would like to learn more, check out our website,
Starting point is 00:56:34 This Podcast Will Kill You.com, where I'll post a link to where you can find the elusive body, patients, doctors, and the diagnosis crisis, as well as a link to Alexandra's website where you can find her other incredible work. And don't forget, you can check out our website for all sorts of other cool things, including but not limited to transcripts, quarantini recipes, show notes and references for all of our episodes, links to merch, our bookshop.org affiliate page, our goodreads list, a first-hand account form, and music by Bloodmobile. Speaking of which, thank you to Bloodmobile for providing the music. for this episode and all of our episodes. Thank you to Leanna Squalachi and Tom Brigh Fogel for our audio
Starting point is 00:57:15 mixing. And thanks to you listeners for listening. I hope you liked this episode and are loving being part of the TPWKY Book Club. A special thank you as always to our fantastic patrons. We appreciate your support so very much. Well, until next time, keep washing those hands. Will Ferrell's Big Money Players And IHart Podcast presents soccer moms So I'm Leanne Yeah This is my best friend Janet
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Starting point is 00:58:33 I'm Anna Navarro, and on my new podcast, Bleep with Anna Navarro. I'm talking to the people closest to the biggest issues happening in your community and around the world. Because I know deep down inside right now, we are all cursing and asking what the bleep is going on. Every week I'm breaking down the biggest issues happening in our communities and around the world. I'm talking to people like Julie K. Brown, who broke the explosive story.
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