This Week in Startups - Anand Nandakumar on the future of remote driving and ride services | E1978

Episode Date: July 10, 2024

This Week in Startups is brought to you by… Intercom. Intercom’s AI-first service is the best thing to happen to your customers since you. TWIST listeners can get 90% off Intercom’s platform at ...https://www.intercom.com/twist Squarespace. Turn your idea into a new website! Go to http://www.Squarespace.com/TWIST for a free trial. When you’re ready to launch, use offer code TWIST to save 10% off your first purchase of a website or domain. AssemblyAI. Get maximum value from voice data with AssemblyAI. Build powerful products and features for your end users on the industry’s leading speech-to-text models. Get 100 free hours to start building at https://www.assemblyai.com/twist * Todays show: Anand Nandakumar joins Jason to discuss Halo Car’s technology (1:16), remote driving opportunities (12:07), the Cruise incident (35:17), and more! * Timestamps: (0:00) Anand Nandakumar joins Jason (1:16) Halo Car's technology and vision for the future (7:36) Economics and challenges of remote driving services (10:04) Intercom - TWIST listeners can get 90% off Intercom’s platform at https://www.intercom.com/twist (12:07) Remote driving job opportunities and cost of living impacts (14:30) Synergy of remote and self-driving technologies (19:27) Autonomous vehicle adoption and industry challenges (21:36) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST (23:07) Economic challenges for autonomous vehicle companies (30:47) Remote driving technology for consumers (33:49) AssemblyAI - Get 100 free hours to start building at https://www.assemblyai.com/twist (35:17) Regulatory issues and performance of autonomous vehicles in different weathers (41:34) How to experience Halo Car's technology * Subscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.com/ Check out the TWIST500: twist500.com * Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp * Follow Anand: X: https://x.com/kumi360 LinkedIn: https://www.linkedin.com/in/anandnr Check out: https://halo.car * Follow Jason: X: https://twitter.com/Jason LinkedIn: https://www.linkedin.com/in/jasoncalacanis * Thank you to our partners: (10:04) Intercom - TWIST listeners can get 90% off Intercom’s platform at https://www.intercom.com/twist (21:36) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST (33:49) AssemblyAI - Get 100 free hours to start building at https://www.assemblyai.com/twist * Great TWIST interviews: Will Guidara, Eoghan McCabe, Steve Huffman, Brian Chesky, Bob Moesta, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland * Check out Jason’s suite of newsletters: https://substack.com/@calacanis * Follow TWiST: Twitter: https://twitter.com/TWiStartups YouTube: https://www.youtube.com/thisweekin Instagram: https://www.instagram.com/thisweekinstartups TikTok: https://www.tiktok.com/@thisweekinstartups Substack: https://twistartups.substack.com * Subscribe to the Founder University Podcast: https://www.youtube.com/@founderuniversity1916

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Starting point is 00:00:00 If I was Cruz's CEO at that time, I would have probably been extremely honest, extremely transparent of what happened up front. The minute that happened, disclose everything to our DMV regulator right off the bat, sit in their office and say, hey, this happened. I understand this is not the right move for us. This is how we see that going forward. How do we work on this together? Absolutely. Sunlight is the best disinfectant. This week in startups is brought to you by Intercom.
Starting point is 00:00:30 Intercom's AI First Service is the best thing to happen to your customers since you. Twist listeners can get 90% off Intercom's platform at intercom.com. Squarespace. Turn your idea into a new website. Go to Squarespace.com slash twist for a free trial. When you're ready to launch, use offer code twist to save 10% off your first purchase of a website or domain. and assembly AI. Get maximum value from voice data with assembly AI.
Starting point is 00:01:05 Build powerful products and features for your end users on the industry's leading speech to text models. Get 100 free hours to start building at assemblyaI.com slash twist. All right, everybody, welcome back to this week. And startups I've been talking about self-driving cars a whole bunch because, hey, they're starting to become reality. But there are concerns. around safety. And so today's guest from Halo Car reached out to me after I talked a little bit about remote interventions,
Starting point is 00:01:34 specifically around the tragic case in California of crews covering up one of their cars, dragging a passenger who had been hit by another car operated by a human. And Waymo got back to me as well when we talked about it on the All In podcast a couple of months ago. So I invited on a... Nunda Kumar on the program from Halo Car.
Starting point is 00:02:00 How are you doing? Fantastic, Jason. Thanks for having me. Okay, explain to us what Halo. com does and how it's different than what we've seen from the other autonomous driving startups. And of course, we'll play one of your videos while you explain all this. Yeah. First of all, we're not an autonomous car company.
Starting point is 00:02:20 Instead, we make a hardware kit that can go into pretty much any vehicle that would allow us or a vehicle operator to remotely drive the vehicle, end-to-end. Okay. All right. So this is a video game. This is Grand Theft Auto. With real-world consequences. With real-world consequences.
Starting point is 00:02:41 So here we go for people who are not watching the video. Go to YouTube.com and search for this weekend startups and Halo car. But here's a Halo car. It looks like it has some cameras on it. It looks like it's a Kia. And then there's somebody literally driving, remotely with a, what looks like a video game controller. Am I correct?
Starting point is 00:03:02 That's a video game controller? Very similar, yes. Okay. And this is happening. Halo. Dot car is happening in the real world today. It's live on public roads, correct. Okay, where are you live right now?
Starting point is 00:03:14 What jurisdiction? Okay, so in Las Vegas, I see what looks like a video game player, uh, sitting in a very comfortable chair. It looks like a nice, uh, video game. person's chair. And they have that classic, I guess, I don't know what the race car games are, but you've got that driving. And that's connected to the steering wheel.
Starting point is 00:03:34 So this requires a human and it requires a really low latency connection. Am I correct that those are the two most important factors here? And also the cameras. So they can actually see around the car. So all three for sure. Now, the benefit of self-driving is removing. the human from the car so you remove the expense. Travis famously sat at a conference like the major expense here after the car and the insurance is the driver. So yes, if their driver's
Starting point is 00:04:08 not in the car, Uber would become a lower priced concept here, but this doesn't lower the cost. Does it? Or do you envision eventually that somebody in Manila getting paid $1 an hour will be driving these cars? And would the latency then be acceptable? And is that eventually where this heads. Yeah, so think about it in a different way here. So our mission, the reason why I started the company in the first place, is to move the world away from traditional car ownership concept into a fully serviced concept where you push a button, a car will be delivered to you, wherever you are, for you to drive yourself. So once you get to your destination, you don't worry about parking, because let's be honest, parking is always a nightmare. So once you get there,
Starting point is 00:04:52 you simply hop off, walk away. The car just disappears magic. Oh. So this is like a, this is a Hertz competitor more than an Uber competitor. Am I correct? Absolutely right. So the way you want to think about ride share in general, we want to start off with a car rental model first because getting a car at the airport is a clumberson process. We've all been through, you know, a terrible experience where you have to get a shuttle bus and go to a random parking lot, wait there for a couple hours. And then the guy sells you insurance, not the car, right? So you want to skip all that. And as you I'm saying, what if a car could be delivered to you inside the airport? That's the first kind of segment that we want to really improve. Once we do that, that's a low-level market where you went in a get-in, get familiarized with customers, getting this service out there.
Starting point is 00:05:41 And then that starts going to short-term rentals as a next phase, where you don't need to keep the car for two days or three days in a row, just like a normal car rental. You only keep it for a few hours. So you make multiple stops, right? That's the most expensive part about Uber when you make multiple stops. It just jacks up the price really quickly. But if you have a car for a couple hours, you make all your stops and drop it off in a hotel and walk away,
Starting point is 00:06:03 the car's gone. And when you want one, you push a button shows up again. That's a second phase that we think that we want to get into the market. Then the ultimate is the ride share itself. Think like Uber, but you drive yourself so you have the best of both worlds. You don't have a driver inside the car,
Starting point is 00:06:20 right? And you have the convenience of car coming to you, instead of you walking 20 blocks in crazy heat like here in Vegas, or in a crazy rain to get to a car and you can unlock it, you have to call a customer service agent, and like just dealing with all this kind of crazy overhead of having a car. Yes. And if you were to do this with humans, I had a service like this that I used when I lived in Los Angeles where I would drive to the curb and somebody would jump in the car and take my car, put it in parking. And then when I was done, they would, to the reverse, they would come and bring me my car.
Starting point is 00:06:55 I think it cost me like an extra $50 or $100 to do this. And I don't know if that service still exists, but it was a pricey service, I'll tell you that. And we had one here in San Francisco called Lux, L-U-S-E. And I don't know if you remember that one, but I would drive and I would normally pay $25 to park in the tenderloin, plus I would give the guy five bucks on the way in, five bucks in the way out, so it was $35.
Starting point is 00:07:19 And they started doing it for $30 to have a value. waiting in a valet blue jacket outside my office, hand him the key, they would park, and then I would tell them, hey, wait downstairs, and they would wait for up to, I think, 20 minutes for you. So that was kind of nice, but it's really expensive. That went out of business because I think it was too pricing. Yeah. So the economics there is very difficult because think about this guy has to be in the location
Starting point is 00:07:41 where you're going to drop off the car number one. So they have to get there somehow. And then take over the car from you, go park in a random place, and then they have to get a ride back to wherever the other customer is going to drop off. The next customer is going to drop off the car. So just the shuttling the actual driver from one car to another is a very big hassle, right? And the other part is now you need to have physical labor that is present in a very high-density city that is extremely expensive living already. So instead, what if that driver could be in Vegas but repositioning cars in San Francisco?
Starting point is 00:08:12 Ah, so okay, hold on here. Now we're talking. Living in San Francisco, if you put a job description out for a 75, sorry to somebody who put a job description out for $75,000 recently in San Francisco. Francisco and they said they got like hundreds of replies. Yeah. The majority of which were, are you insane? $75,000. How would anybody live in San Francisco on $75,000?
Starting point is 00:08:33 Now, this was for like an administrative position that AthenaWWW.com could have done for you for $36,000 a year remotely, but they're in Manila. Yeah. And the cost of living in Manila is quite different. So a driver in San Francisco needs to make, gosh, I don't know, like 90K. 90K, okay. Yeah. In order to just have.
Starting point is 00:08:53 like a basic sustenance as a living, whereas a driver in, I guess, Las Vegas could live off of half that, two thirds? Oh, easily. About 5560K, that's like a good capital to live in here because the cost of living is so much lower. You don't have state tax. And it's such a good place to live. It's a smaller city compared to like a high density city like San Francisco.
Starting point is 00:09:15 That's why we believe that remote driving option could be leveraging American jobs that are here. in America, so we can actually very efficiently vehicles. That's one of the reasons, right, where you want to move labor into a very affordable environment. The second point where I think that we're going to be leveraging is a single remote pilot can now multiplex into a fleet of vehicles. Oh, say more. Okay. So, like, for instance, now you're driving a single car. So they literally
Starting point is 00:09:46 push a button, connect to a vehicle, and move that to a customer and end that job. The minute they end the job, as another job, is queued in the background. It's a totally different car. It could be in a totally different city. Ah. So now they're, think about this in an eight-hour shift. They're repositioning 50 cars.
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Starting point is 00:11:27 to apply. Or if you prefer, you can just do an email at startups at intercom.io. All right. So this makes a lot of sense. If you drop off the car, you pick it up at the Vegas airport, now all of a sudden my screen goes,
Starting point is 00:11:42 and now I'm in a new car in a parking lot somewhere and I'm driving it to a residential home. A studio apartment in Vegas 900 a month, a one bedroom, 1100 a month, two bedroom, you get the idea. A studio in San Francisco, probably 2,500, a one bedroom,
Starting point is 00:11:59 probably 3,500, 2 bedroom, probably 5,000. So the cost of living is probably roughly a third in Vegas. And so you specifically mentioned, hey, this is for American jobs. Well, America's got the lowest unemployment of our lifetime.
Starting point is 00:12:15 Are you able to find drivers, and then what do you think you'll wind up paying the drivers? And would you allow them to do this from home, or do they have to come to a facility? It looks like they're in a facility right now, obviously, because you're in beta. But eventually, could somebody be doing this from home? Absolutely. That's the whole vision for us in the future. For start off, there are plenty of folks that are unhappy with their current jobs
Starting point is 00:12:37 that are getting paid very low wages, not very happy because they don't have a future or career path to go accelerate themselves. What we're doing is very different. Think of like an Uber driver that is stuck in a car, dealing with crazy customers all day long and putting wear and tear in their cars, putting miles in their cars. Instead, if they just sit in a seat office,
Starting point is 00:13:00 nine to five job, full pay, health care, you have all this advantage. Now you can actually just move cars around without dealing with crazy customers. Amazing. So you see this as a $20, $30 an hour job working from home or something eventually? Exactly.
Starting point is 00:13:15 Exactly. Like that, yes. Something like that. Something like that. Exactly. So we're next, what we're going is full VR. So we just want to ship them a kit.
Starting point is 00:13:24 So you can sit home and drive a car. The inspiration actually came from my mom way back in India. We don't come from a rich family. We come from a very, very poor family. And my mom used to do medical transcription way back in the day. I remember that was like a very big deal. We would ship paper or faxes, digitized paper, all the way to India for legal and for health care.
Starting point is 00:13:47 And they would do data entry, right? That was like a major, major in the 80s and 90s business in India. Yes, yeah, exactly. And it was very efficient where what happened instead of shipping paper, they would just ship an audio file. And my mom would have a small little foot pedal where that would do a rewind, play, pause, and forward of the audio clip so she can sit and type the whole day. And she was making decent living wage off of that.
Starting point is 00:14:15 And why can we do that for a remote pilot, where we can ship a kit, they sit home and reposition cars, especially with sit-home moms that are fantastic drivers, right? Let them make an extra penny here and there, extra buck here and there sitting home while taking care of kids and family. Now, what about combining this with self-driving? So if they're self-driving in the car,
Starting point is 00:14:37 having a safety driver seems to be wise. So have these other self-driving car companies come to you and said, hey, you know, we're Waymo, or cruise or whatever, I suppose they would want to do it themselves, but there's a lot of people making self-driving car technology today. So do you ever see a hybrid where, you know, I'm driving from home,
Starting point is 00:14:59 I've got my headset on, or maybe I've got 10 cars. I'm watching a fleet of 10 cars driving around, and it has a percentage certainty. You know, maybe this car in Boston, it starts snowing and it's like, hey, this is that 50% certainty of safety and slow down. Hey, everything going on here in Arizona,
Starting point is 00:15:18 at California, smooth sailing, Texas, no rain, perfectly dry. They're all at 99.5.9s. And then that driver can just jump on and monitor the most acute situations. Is that where this heads? Absolutely. Love that. I'll give you a little bit of context here. Before starting this company, I was leading perception teams for Uber at the self-driving unit.
Starting point is 00:15:41 So we would constantly see problems with our autonomy stack, constantly see edge cases. with an autonomy stamp. So traditionally, just like you mentioned, all these edge cases are handled by a safety driver inside the car, right? And then what would happen is we would offload terabytes, almost petabytes of data from a single day's drive,
Starting point is 00:16:02 and then there'd be an army of people that have to go through all the interventions and try to see and understand what really happened and then retrain all of our models for that specific edge case. The thesis behind why I started in the company is I don't see automation happening
Starting point is 00:16:17 overnight. We don't see level four, level five happening overnight. It'll be a gradual progress towards full autonomy at one point. That's how I see automation happening. But even when automation happened, even when level four is there, we will still need humans in the loop. So that is a world I'm building for today. Tell me about there have been two instances that you are, I'm sure, acutely aware of. One of them is the crews dragging a pedestrian after it was hit by a human. And then obviously there was the tragedy where an Uber safety driver was playing Candy Crush, I believe, as dark as that is. And I don't know if you were there during that terrible time. But the safety driver literally didn't do her job. So take me through those two instances and what
Starting point is 00:17:07 the industry has learned from them and has that set the industry back? And if so, how much? So I was there in Uber Times. It was one of the darkest days for us over there. We learned a lot from it, right? It's a very deep situation that happened for the industry. That was a wake-up call for all of us. What we really understood at that moment was there are enormous amount of edge cases that a single sensor would not just solve for. People came out and saying, oh, if you add a LIDAR, it would just solve it.
Starting point is 00:17:38 But that's what's not the case. when we have so many sensors in there, it is all about how do you identify that current object and then push it down to the entire stack? I'm going to go a little bit of a ramble for a second. So I want to talk about two different forms of autonomy that's happening. There's a first phase of autonomy, which is there are four modules to it,
Starting point is 00:18:01 a perception, prediction, motion planning, and vehicle controls. That's a traditional model. That's how Waymo operates. That's how we build it at Uber. and there's a new wave, especially the Tesla's 12-0 release, which is end-to-end deep learning,
Starting point is 00:18:15 end-to-end machine learning models. That's where the future will have to go towards. Because in the first phase of version 1.0, anytime we see an edge case, you have to take over by human, collect all the data, and an army of people have to intervene
Starting point is 00:18:30 and understand what really happened. What was this type? Where did it fail? Did perception fail? Did the perception fail? Did motion planning fail? and then retain those nodes to actually understand that edge case. But this is a complex process.
Starting point is 00:18:44 It's extremely heuristical, right? That's why it was so difficult for us to solve for edge cases. What's happening now is very, very interesting, where you're pushing all of the learning to the edge. That is, let the car by itself understand what the edge case is. Let's not have a human teach what the edge case is, but let's try to supervise that with data that we can give, context that we can give. So let the models understand that self by itself and get over it.
Starting point is 00:19:12 That's the right way to do it for self-driving in general, right? But if we remove the driver from the car, it gives us ability to scale that up loft faster with a remote human that is able to supervise and push the autonomy staff. Got it. Where are we at with autonomy? If we were to look at, say the, you know, for every million rides that occur in a city here in the United States, right now, obviously, for every million miles, it must be a fraction or being done autonomously, like way less than one percent, correct? Mm-hmm. That's fair.
Starting point is 00:19:47 Between Waymo? Yeah. That's right. When does it get to, in your mind, 10% of rides? 10% of Uber and Lyft rides, ride-sharing rides, move over to autonomy. yours, Elon's, Waymo's, cruises, whoever, when would we hit 10%? This is a very hard question to answer, right?
Starting point is 00:20:06 That's why I asked it, yeah. You're not going to ask easy questions. So I would say in this game, Elon's probably the furthest along. Primarily, Elon is. Got it. Tesla's probably the furthest along, in my humble opinion. That's primarily because they have the ability
Starting point is 00:20:22 to collect fastest possible data than anybody else. They have the millions of cars that are already driving in, all over the world, right, collecting all these edge cases, number one. Number two is they have the unique ability to run machine learning models or end-demand models in shadow mode. So even when you're driving a car, the car is technically in simulation mode in the backend
Starting point is 00:20:42 underneath itself. That's a huge power advantage. If you think about the way most of the world, I have two different difficulties with that model. One is your ability to scale because you need to be in every single city. every single area for you to hit the 10% Uber ride share market. That's a very difficult problem to solve capital-wise. Even though Uber has,
Starting point is 00:21:06 Waymo has unlimited check size, right? But each of these cars are $300,000. $300,000 still. Wow. That's right. Yeah. But they're doing something like 50,000 rides a week is what I heard. Yeah, but 50,000 rides at like $6,000,
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Starting point is 00:22:58 unit economics problem. $300,000 for one of those cars, even if it's $150,000, you can only do so many rides in it per day. And if they're charging seven bucks or ride, man, to that car has got to cost $5,000 a month to maintain and whatever and supervised. So, yeah, I don't know when they hit break even, but it's got to be a hundred rides or so. No, it's got to be a thousand rides. Thousands, yes. Yeah, maybe a thousand a month, which would be, you know, for several years, right?
Starting point is 00:23:30 For several years to just get above that mark now. Just to break even, right? Just to break even. That's not, doesn't include your HD mapping. That's a whole can of worms that is involved. Explain that kind of worms. What does that mean? Yeah.
Starting point is 00:23:43 So HD mapping is high definition map, which is they have to have a fleet of high definition sensors collecting massive amount of data to localize each object that you see in a road, like lane lines, stop signs, lights, which direction is this light facing? What is that light? Is it a left arrow light? It's a straight light. It's a green light. It's a green light. It's a red light. So there's a lot of cost in maintaining that. Massive amount of costs. Hundreds of millions of dollars probably a year. For each city, they have to spend hundreds of millions of dollars to map the heck out of it. Really? Wow. That's what. The number two is when cities change, because cities constantly change. When he change
Starting point is 00:24:20 a route or put a construction zone in, it's a whole bunch of problems start up. You have to remap everything, redo everything in real time, and have humans that are involved in the back end to annotate every single scenario, every single change. And this is where Elon has an advantage
Starting point is 00:24:36 because they've got a million cars out there. They put the sensors in every car, whether you buy FSD, full self-driving or not. The sensors are in there, so they can be in shadow mode. Who knows what percentage are actually recording every trip and doing this because I would think they have too much data now. Yes, I do.
Starting point is 00:24:52 How many times do you need to have me drive up and down the 280 or 101 here in the Bay Area to understand how those things work? Because they don't change all that often. And there are other things that do change. I know Elon had a quote about remote. Let's play that quote and then get your feedback on the other side. When you take the driver out of the seat for the driverless car, how do you plan to handle interventions?
Starting point is 00:25:16 There are interventions that happen where they're, car is simply like, I don't know, gets stuck down a one-way street where with a like crazy construction situation, in which case it'll basically phone home and say, help, I need, I'm stuck. We can probably solve a lot of these things just by, you know, remoting into the car
Starting point is 00:25:32 and kind of like steering it like a giant RC car. So this is what we bet, right? So we've kind of put a very proprietary hardware into a Tesla that allows us to remotely take over the vehicle, shifted in gear, drive it.
Starting point is 00:25:49 You literally see this video right now there's nobody inside the car. Got it. So here you go. You're driving on a course with a bunch of cones. You've got five different views. I don't know if those are the Tesla cameras
Starting point is 00:26:00 are yours. I'm assuming that the Tesla's. Oh, they're yours. So you bolt it on more cameras. Yeah. But everybody knows that Tesla's got a bunch of cameras around it. And so, yeah, you could be
Starting point is 00:26:09 the outsourced takeover group for you'll be the AWS for anybody who needs this as a service. Remote driving as a service. boom. And where this really makes sense, I think, is trucking. Yes. So have you considered trucking as an option? Because one of the issues with trucks is they have to stop so the driver can sleep. And that sucks. Drivers are pulling over to Starbucks wherever truck stops, sleeping for eight hours, waking up. It's just an arduous life. And they don't get to see their families for weeks at a time.
Starting point is 00:26:42 I can see your technology working incredibly because I could hand off, I could do eight, hours, APM comes around, I've been driving, now you take over, maybe you're in another city where it's daytime and you'll be nice and fresh, and boom, you work on your timeframe. 100%. So there are a couple things here. I want to talk about one, especially when it comes to logistics. There are vans and there are big rigs, the articulated trucks. Both need some from human intervention when you think about automation. So big rigs, for sure, automation is the way to succeed here. The long trips on the freeway, going from 15 from California to Texas, those are really good routes that could be fully automated.
Starting point is 00:27:28 But the difficulty for big rigs when it comes to automation is how do you get it into the ramp and how do you get it off of the ramp? Got it. So autonomy will come to those trucks. They're going to rock it going across the 10 freeway across the United States, whatever. 100%. But when they have to get to the local Walmart and unpacked, that's where you would take over. Exactly.
Starting point is 00:27:49 Amazing. So show us, I know you had another video that you wanted to show of your operation. Maybe we could show that video and you can just give us any more specifics that we missed. Yeah, sure. So I'm going to take my phone and then walk us through the facility. Oh, here we go. Amazing. And I don't know who's driving, what they're doing, what jobs are doing.
Starting point is 00:28:07 So we're just going to go right in the drive control controls. Here we go. Take a look at it. So here we go. Oh, it's a first for this week in startup. It's a live view of the drivers. He's walking over. out of his private office.
Starting point is 00:28:20 And let's see. What's going on in the pit? Here's the pit. A bunch of drivers. All of our engineers are here. So I'm going to walk you through our drive controls. Ah, drive control. Nicely done.
Starting point is 00:28:36 All right. So we tend to keep it very quiet here because they're focused on driving. So we have multiple pilots at the moment driving. We see this gentleman right here. He's driving a car live on public roads. All in Las Vegas. Amazing. full controls.
Starting point is 00:28:50 Yes, full visibility around the car. In fact, the way we engineered our sensors is they can see better than yourself sitting inside the car. If you think about a car, it's not made for high visibility. It's made to protect you to sit inside the car in the case of an event happens. So you have these A pillars that are preventing you from seeing the edge of where the car lands on the road. So here, we don't have to worry about that. We have to give them best possible visibility.
Starting point is 00:29:14 So they can sit here, literally drive a car. Yep. that are far away. Amazing. And so they've got their main camera is the dash. They're seeing right across like you would if you were sitting in the car. But they also have five, looks like at least five other views. And there's six cameras here it looks like.
Starting point is 00:29:32 So they can see the side behind the left, the basically all four quarter panels, it seems, and behind them. So they theoretically should be able to see somebody who's coming up behind them on a fast motorcycle or somebody tries to cut them off or, you know, etc. in a way that a human in a regular car would not see. That's exactly right. So they can actually intervene, take over, drive wherever they want to drive,
Starting point is 00:29:58 and park a car. They can actually do a lot better parking job than ourselves sitting in the car because they have so much visibility around the vehicle. And you know what I would tell you, it's interesting. If I could put this in my car right now today, I would pay you like $20 an hour
Starting point is 00:30:14 and I would buy, I don't know, 20 hour a month subscription, 400 bucks a month, and would love to just have the ability when I'm driving to say, you know what, I got to check my email here. I'm going to be on the road for 40 minutes. I'm more than willing to pay a dollar a minute for somebody else to drive. And I would literally do that. You know, it's kind of like if you have more time than money or whatever and you you want to set up a driver or take an Uber, but here I want my car and what an amazing opportunity that would be. So are you thinking of going direct to consumer? this?
Starting point is 00:30:47 Yeah, Jason, I'm going to take it one step further. Imagine 2-0 2.0. A car could be delivered to a Pierce car. You go buy a Kia from a local dealer that comes with a halo trim in it. So you as a customer, you own the car when you want to, and when you don't want to, you push a button, put in the marketplace, it just goes out earning money.
Starting point is 00:31:11 So same as Elon has outlined in his auto thing, is, hey, we could all like Air, B&B like Uber, make a little money with these assets when they're not being used. Absolutely fantastic. And so tell me about regulation. You're in Las Vegas. They are very pro tech there. Is there another market you're going to go to next?
Starting point is 00:31:29 Have people from, say, Mena or China or Australia. There are some other places where, you know, geographies, jurisdictions where people are pretty pro of this technology. What city next do you think? Yeah. So Nevada was the first one for us. They're very friendly for autonomous vehicles. futuristic for tech. So we came here. I actually started the company in San Francisco
Starting point is 00:31:50 first and moved here a few years ago, worked with the DMV very closely, drafted the first legislation for them, and got it passed. So that was a phenomenal win for us, right? Now we have other states that want to do the same thing. We have, we talked to Florida, we have Texas, we have Arizona, we have Michigan, and now California is extremely open for this. And we can go deploy in all these states, working with our regulators up front. That's what they want. They want companies to come to us, come to them, and draft what the feature is going to look like, and we can actually have a path for drafting the legislation right now. Outside America, we totally see countries like Japan coming up right now for us.
Starting point is 00:32:30 Think about it. Tokyo is a very density. You can't have cars. You can't own cars there. It's very difficult to own cars. So you want to have a car share service that is extremely popular, that is very low cost to run. The OPEX has to be very low. So you push a button and just gets delivered and you don't have to ever worry about parking it. Amazing. And this is where, you know,
Starting point is 00:32:53 if we have less cars in parking lots, you can then reclaim that space. So if you think about the average American home or an apartment building, we have a minimum number of spots you have to have. So just think about your homeowner and you have like out of two-car garage. If I didn't have cars,
Starting point is 00:33:11 that two-car garage could be turned into literally two more bedrooms in my house. It would be literally put a Jack and Jill bathroom in there and I have two more bedrooms. You could turn every three-bedroom house into a five-bedroom house just by taking over the garage. So this could have massive ramifications on second-order effect on things like housing. You know, you got some giant. I remember when I was in a corporate housing when I first moved to Los Angeles, Santa Monica, there was an equally large building for cars, a garage. That was five stories.
Starting point is 00:33:40 you could convert that into another 50 apartments easily. And so this is the future, folks. Absolutely amazing. Great job. All right, you might not realize this, but we're all producing and consuming more voice data than ever before. What is voice data? That basically means any audio recording, like the one you're hearing right now of human speech, or it could be video content, like the library of video content you have at your company or startup. If you're building a product that uses voice data, you need to check out Assembly AI.
Starting point is 00:34:09 it is a speech-to-text model that helps you quickly build new product capabilities based on voice data. And you do this with just a few lines of code. Their speech AI models let you turn consumer calls, virtual meetings, video scripts, into insights, action items, and transcripts. Well, you can join over 200,000 developers who are now building with Assembly AI. When you hit 200,000 developers building like Assembly AI has, that means you're the gold standard. So here's an example. VDIO makes video editing tools. that my team use every week here on This Week in startups.
Starting point is 00:34:42 And you'll see captions over our clips. Well, we wouldn't be able to do that without Assembly AI crunching all that audio data in the background. And that's what VDIO does. They use Assembly AI. And that provides the world's lowest error rate and up to 30% fewer hallucinations. So here's your call to action.
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Starting point is 00:35:15 Check out, assemblyaai.com slash twist today. I didn't ask you about the cruise accident. What's your take on what they did with regulators? They seem to, according to all reports, have lied or, yeah, not been fully honest. And it seems like they cleaned house over there is cruise toast. Have they burned the bridge?
Starting point is 00:35:37 with regulators? What's the back channel in the industry about what's going on at Cruise? What do people say about Cruz when they're in your industry on the back channel and nobody's listening? Yeah, that's a sad one for us
Starting point is 00:35:50 in the industry, absolutely. There's a fine line between building a software company and a very safety critical company where in software side, you can push the boundaries beyond regulations and growth at all costs
Starting point is 00:36:03 and launch at all costs kind of mindset works really well. So you can iterate it really fast, based on any kind of change that happens. But when it comes to driverless cars, you have a 4,000-pound vehicle that's on public roads. We have to be upfront with regulators. In fact, most of the times even regulators don't understand how to regulate this industry. They're not like heavy researched folks that are coming from this industry. They want to work with private sector.
Starting point is 00:36:32 So that involves trust. Correct, exactly. So this is how I would frame it. If I was Cruz's CEO at that time, I would have probably been extremely honest, extremely transparent of what happened up front. The minute that happened, disclose everything to our DMV regulator right off the bat, sit in their office and say, hey, this happened. I understand there's not the right move for us. This is how we see that going forward. How do we work on this together?
Starting point is 00:36:58 Absolutely. Sunlight is the best disinfectant. Absolutely. Basically, for people who don't know, they submitted according to reports. The first part of the cruise car hitting the pedestrian, which was hit by another car. It was kind of like a ricochet type thing. Human hits, human car hits human pedestrian. That pedestrian then gets knocked in front of a Waymo.
Starting point is 00:37:19 No fault of the Waymo's that apparently stopped as quick as it could, but still hit it. But then the car decided to, I think, through human intervention, but perhaps not park itself. When it parked itself, it dragged a human being 20 or 30 feet according to reports. and then when they submitted the video, they didn't submit the dragging part. Essentially, they lied, or they omitted the key part of the video, the key learning,
Starting point is 00:37:46 and yeah, they cleared house over there since then. And it is part of, I think, you alluded to, growth at all costs, you know, dare I say,
Starting point is 00:37:55 like Silicon Valley, you know, move fast and break things. This is the ultimate failure of the move fast and break things concept. I think this is where I would probably give credit to Weber. where they have done a very good job working with the regulators
Starting point is 00:38:09 and being up front and disclosing quite a bit. They had a recent poll dance incident. Let me call it that way. Oh, yes. Explain this one, because we have a picture of it too. We'll find on the internet. I saw this.
Starting point is 00:38:22 Right. The one of the Waymo cars ran into a poll, and it makes perfect sense of why it would have. It's probably because that poll was not annotated in the HD map is my guess. Honestly, I need to know the more data of what it happened. But it actually hit the pole. And he saw there was a, it's a bit of an accident where the car was not totaled, but the front was completely behind the pole. They had to come under cover the car and tow it and whatnot.
Starting point is 00:38:47 But they were very honest about it. They were very direct to the DMV. They disclosed what happened. They said, hey, we've identified the problem. We fixed it. This is how we fixed it. And it won't happen again. My guess is they're now having a team of folks focusing on annotating every poll in that city.
Starting point is 00:39:03 so the car can navigate around it. Yeah, here's a picture of it for those of you watching. Essentially, you know, when you go down these alleys, it's a little confusing because the poles are supposed to be on the sidewalk with a curb. There is no curb in an alleyway in some cases, but there are telephone poles. This thing just had a low speed, hit it. It looks like, you know, a minor amount of damage. And it was on the way to pick somebody up.
Starting point is 00:39:31 But there was another one that got an accident. it on the road as well, but I think it was another car hitting it. So almost all crashes so far to date have been, to the best of my knowledge, extenuating circumstances. These things generally don't question me problems. As we wrap up here, tell me about inclement weather. There's always videos, you know, you'll see 50 people coming around the same turn in Lake Tahoe from the Bay Area without snow tires on and they're all going to ski and literally people are standing there watching one car after another slide on the black ice and get an accident. Will this technology work anytime soon in fog, rain, ice, snow conditions or is that
Starting point is 00:40:17 just like 10 years out? Let me try to distinguish in three different ways. First is the automotive industry itself has actually gotten really good at this, where the car can identify a IC track and enable traction or disabled traction control based on the condition that it's actually going through. Cars have gotten pretty smart and I didn't find this. Number two is autonomy has to listen into what the car is saying and take that into consideration as one of the inputs outside of just the sensors, right?
Starting point is 00:40:49 See what the traction is happening in the wheel, understand that, and use that as one of the inputs on how to handle the environment. The third is when it comes to remotely driven vehicles, humans are much better at handling weird scenarios like this, where we see the dash light going off or in traction control. We now know how to handle that. Let's slow down. Let's go to the rightmost lane where things are much more easier to handle and then slowly get the car crawl back to the base. Because you don't want to be operating in a very snowstorm. You want to shut down operations.
Starting point is 00:41:21 That's the normal thing to do because people are not going to be moving around. in a very heavy environment like that, right? That's kind of how I would bucket it. Got it. Makes total sense. All right, listen, continued success. If people want to try this, next time they're in Vegas,
Starting point is 00:41:38 where do they do? They go to Halo. dot car and rent a car from you? Or is it like you have to do Hertz and then you wouldn't know? How do I try this? I kind of want to do a shameless plug here. Please, plug away.
Starting point is 00:41:49 You earned it. You gave me the solid 40 minutes. Plugs are welcome. We are pro tech. Pro capitalism here. So Halo Car is a, now we're a B2B company. We work with our customers that are car rental companies, car shop companies, logistic providers.
Starting point is 00:42:07 So our goal is to stack their fleet with our proprietary tech and enable them to remotely drive their own vehicles and their own fleet. So if you are a rental car service, small, big, medium, or if you were get around or one of those, get around automatically does like opening and closing. of doors, I think, remotely. Hey, here's the next phase. We're going to be able to drive it.
Starting point is 00:42:29 Continued success. Everybody go to halo.com. And we'll see you all next time. And this week in startups, bye-bye.

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