This Week in Startups - From Drones to Dystopia: The Future of Jobs, Fires & Meta’s AI Land Grab | E2140
Episode Date: June 18, 2025Today’s show:In this episode, @Jason and @alex explore how AI is reshaping the economy—from Pano AI’s $44M raise to fight wildfires with drones, to Amazon CEO Andy Jassy’s memo foreshadowing w...hite-collar job cuts, to Meta’s stealth move poaching Scale AI talent. They dig into the collapse of early-career roles, the slow disappearance of the gig economy safety net, and why founders may want to think twice before building in public.Timestamps:(1:52) Travel chaos, laundry issues, and the Airbnb event(3:05) CO2 conference highlights and Zipline drone delivery innovation(5:24) AI’s effect on job disruption and white-collar retraining(09:46) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at https://www.Squarespace.com/TWIST(11:01) Jassy on AI’s workforce impact and boosting teacher roles(13:23) Media evolution: market resilience and direct communication strategies(20:08) INBOUND - Use code TWIST10 for 10% o your General Admission ticket at https://www.inbound.com/register (Valid thru 7/31)(21:14) OpenAI’s podcast, corporate media shifts, and Twist 500 highlights(30:02) NWRA - Form your entire business identity in just 10 clicks and 10 minutes. Get more privacy, more options, and more done—visit northwestregisteredagent.com/twist today!(31:20) Insurance, AI, and OpenAI’s enterprise focus(41:11) Meta and Traversal’s AI bets; startup transparency(48:57) TikTok, US-China tension, and data privacy debate(56:43) Actuality.ai’s platform for AI-driven RFPs and enterprise pricing insights(1:11:00) Wrap-up and final thoughts with Rishab GuptaSubscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.comCheck out the TWIST500: https://www.twist500.comSubscribe to This Week in Startups on Apple: https://rb.gy/v19fcpFollow Alex:X: https://x.com/alexLinkedIn: https://www.linkedin.com/in/alexwilhelmFollow Jason:X: https://twitter.com/JasonLinkedIn: https://www.linkedin.com/in/jasoncalacanisThank you to our partners:(09:46) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at https://www.Squarespace.com/TWIST(20:08) INBOUND - Use code TWIST10 for 10% o your General Admission ticket at https://www.inbound.com/register (Valid thru 7/31)(30:02) NWRA - Form your entire business identity in just 10 clicks and 10 minutes. Get more privacy, more options, and more done—visit northwestregisteredagent.com/twist today!Great TWIST interviews: Will Guidara, Eoghan McCabe, Steve Huffman, Brian Chesky, Bob Moesta, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarlandCheck out Jason’s suite of newsletters: https://substack.com/@calacanisFollow TWiST:Twitter: https://twitter.com/TWiStartupsYouTube: https://www.youtube.com/thisweekinInstagram: https://www.instagram.com/thisweekinstartupsTikTok: https://www.tiktok.com/@thisweekinstartupsSubstack: https://twistartups.substack.comSubscribe to the Founder University Podcast: https://www.youtube.com/@founderuniversity1916
Transcript
Discussion (0)
I want to make one more little point about the labor discussion because Andy Jassy, the CEO of Amazon,
dropped a public memo yesterday.
And the key quote, which I just pulled up.
I was thinking like, Jason, it's almost like you're getting the inside scoop.
This is what he said about Amazon and their deployment of generative AI products.
He says, as we roll out more Gen.
A.I.
and agents, it should change the way our work is done.
We will need fewer people doing some of the jobs that are being done today and more people
doing other types of jobs.
It's hard to know exactly where this nets out over time,
but in the next few years,
we expect that this will reduce our total corporate workforce
as we get efficiency gains from using AI extensively across the company.
That to me is so, yes, true.
I mean, we talk a lot about productivity improvements,
and when you have more productive individual units,
you need fewer of those units.
So that to me is the non-doomer take, though,
because the doomer take is white-collar work's going to evaporate overnight.
That's not going to happen.
This Weekend Startups is brought to you by Squarespace.
Turn your idea into a new website.
Go to Squarespace.com slash Twist for a free trial.
When you're ready to launch, use offer code Twist to save 10% off your first purchase of a website or domain.
Inbound.
Connect with visionary leaders like Dario Amade and Amy Poehler at Inbound 2025, September 3rd through 5th in San Francisco, the epicenter of tech innovation,
and transform your business strategy for the AI era.
Use code Twist 10 for 10% off your generalization.
admission ticket at inbound.com slash register.
Valid through July 31st.
And Northwest Registered Agent.
Starting your business should be simple.
With Northwest Registered Agent, you can form your entire business identity in just 10 clicks
and 10 minutes.
From LLCs to trademarks, domains to custom websites, they've got you covered.
Get more privacy, more options, and more done.
Visit Northwest Registered Agent.com slash Twist today.
All right, everybody.
Welcome back to this week in startups.
It's your boy, J-Cal.
Alex Wilhelm here as well.
How are you doing Alex?
I'm doing fantastically well.
I am caffeinated.
I had a shirt to wear.
I'm feeling great, man.
But you're still on the road somehow.
I'm on the road.
You can tell when I'm running out of it.
You can tell when I'm on the road.
I'm running out of shirts.
You know,
I've got to do a second laundry run.
Oh, yeah.
On this thing.
And I got a little bit of a thing.
I can't.
I get really upset about paying for the hotel to do my laundry.
It's a per piece.
item, it's $20 for a t-shirt, it's $12 for a pair of underwear, it's $6 for
pair of socks. I'm like, you could buy a pair of a t-shirt for $20. It makes me a little mental.
And so, yes, uh, I like staying at Airbnb houses. Uh, so I'm going to be in an Airbnb in
L.A. for the, we're having a little party for the launch of the All-in to Kill on Saturday.
Oh, yeah, yeah, yeah, yeah. But I'm not supposed to, I don't think I'm supposed to actually like
broadcast that too, too widely, um, so I didn't tweet it or anything. But, um, yeah, still
on the road and I'm at this conference,
which I think I can say is a CO2,
you know, CO2, that big firm.
Yeah.
It's their conference.
East Meets West,
150 people.
A lot of interesting discussions going on.
I did a little all-out panels,
me, Sacks,
Brad Gersner and Philippe,
you know,
co-founder of CO2.
And yeah,
we had a big debate about immigration
and AI and jobs.
disruption and I kind of gave my little,
I don't want to say stump speech,
but I gave my position of why a lifelong optimist
is now dumerous curious.
Okay.
I'm kind of find myself like a,
like a hanging out with the dumerous
and chilling with them
because I was talking to the guy from Zipline,
which has that incredible drones.
They started with fixed wing,
but you remember Zipline.
I think they're in the Twist 500
are tracking up 500
most important private companies,
twist 500.com.
Long story short,
he's really doing a lot.
I don't want to give any numbers,
but I had a meeting with them yesterday.
He's doing a lot of deliveries.
And, you know, they have Walmart.
He's got a bunch of other similar customers
and DoorDash is doing their own drone delivery.
internally. And so, you know, zip line is, no, I don't think that's it. Is that zipline? Oh, yeah. So
the video loops around and you can see the little box. Oh, there is. Sure. Yeah.
So for those of you watching, the way it works is it stays 300 meters in the air or 100 meters in there,
300 feet in the air, and there's a little cargo that zips down on a tether, releases your stuff in
your backyard and then goes away. So the drone is so high and quite, we,
which makes it quiet.
So if you have a backyard, it drops it.
But the pickup is really the interesting thing.
So those little boxes are, you know,
easily filled by somebody at a cafe or a sandwich shop, you know,
pick your poison.
And they're doing a lot of, you know,
eight pound deliveries.
And these things come in minutes, you know,
sub 15 minute time delivery.
So it's going to really change.
But look this back to AI and how this is making you domer adjacent.
Because I'm really curious.
So automatic.
delivery is a big one. And Andy Jassy spoke here. And I got to ask him two questions and I asked
him about return to work. And the kerfuffle member was all this kerfuffle. And he said, you know,
it's actually turned out to be not that dramatic because the people who we knew going into it,
we would lose people who we didn't mind losing that weren't essential. And we lose people who
we loved working with. But we decided we wanted to have a certain culture and it's turned
out the cultures back at the company. And so we love it. So,
So that was my second question. My first one was, hey, job destruction, job destruction,
disruption, and retirement. You know, you've seen these, the figure robots sorting things. You
have tons of robots in your factory, self-driving, you're doing zooks. It seems to me that
when a lot of those jobs go away, and obviously you're not hiring a lot of people, you have less
people at Amazon than you did a couple years ago. So it's happening in White Collar. And he was basically
very upfront and candid that he did think there was going to be, um,
a lot less people working at companies
and that it was something society would have to navigate.
Yeah.
And that is the tension.
And, you know, when you say that to a room full of investors,
and I just said, you know, I think we have some responsibility.
I don't buy into like technology is just going to technology
and let the chips fall where they may.
I think we actually should think about it.
I know it's a bummer, but we should think that, hey,
some jobs will be disrupted.
Now, is it our responsibility to create all the new jobs in the world?
No.
No.
Of course not.
I think we should just be thinking it as human beings on planet Earth because there could be some disruptions and we have safety nets.
And the safety net used to be being a door jasher or an Uber driver or working at Starbucks.
And, you know, now the safety net that we created, like I think gig economy work is the great safety net.
We might be looking back.
Remember all that hand ringing in the press and all the union leaders?
Oh my God, you know, the skig work is terrible.
You got to work a shift.
You got to come in at 6 a.m.,
work till 4 p.m., whatever it is.
It turns out, like, we're going to look back
and be like, wow, that gig work was like,
you could pick who you wanted to work for.
You could work for three different people.
They were all competing with each other for your work.
If you didn't like working for one or the customer or someone,
you can go to the next.
So long story short, we're going to have job destruction.
Everybody agrees on that.
The only thing people don't agree on is the timeline,
and if we can create new jobs
in that time period.
And then Philippe had something,
you know,
I think it was Philippe who just said
something really interesting about like,
people have to also be motivated
to start jobs,
to create jobs.
And that's going to be very interesting.
Very interesting moment of time
where, you know,
a group of five,
10 people,
like when you graduated from college
or I did,
when I graduated,
there weren't a lot of jobs.
And 94,
92, 93 were coming out of like a recession
and everything.
Some people didn't get jobs.
They just stayed at home.
I think that might be a trend that we're going to see, young people without jobs.
Yeah.
So that means we're looking at job destruction now from two different perspectives because
we've talked a lot on the show, Jason, about our concern that AI is going to automate
early career positions in law and programming and other kind of like knowledge-heavy industries.
But now if we take away the gig economy safety net as well, I mean, that does really give
people right out of college or just right out of high school, frankly, a pretty limited
set of gigs. That's, that's worrying. Well, and that's happening to white collar too. So,
you know, we've seen in big tech that they're like, yeah, we're not going to hire young people
because we don't have to, we don't want to have to train them. And the time it takes to train a
young person versus the time it takes to automate some amount of work at your job,
just might be easy to automate it. So I think this is the tension that's going to become very
real in the next, you know, five years over the next five years. And so, anyway,
don't have solutions, but that means there's a job. That means,
there's an opportunity. If there is
cognitive surplus, white collar,
and there's physical surplus,
people doing things in the real world, moving atoms,
moving bits, if you had a surplus
of young people, what could you do with them?
What could you do with them? That would be
accretive. I don't know.
All right, founders, let's talk about your
website, I know, disgracian. You're ashamed of
your website. I know, well,
it's time to clean it up. Give your
brand a quick refresh with Squarespace. That's the all-in-one platform that makes building a stunning,
professional, gorgeous website. Ridiculously easy. Doesn't matter if you're selling products. Doesn't
matter if you're offering services. Or, you know, if you're just showcasing your portfolio,
Squarespace gives you everything you need to grow. They've got this great new AI product. It's
called Blueprint. You've got to try it. You just answer a few questions and you get a fully customized
website in minutes, personalized layouts, on-brand visuals, and voila, you're done.
I've been using this product for over a decade.
Check out squarespace.com slash twist for a free trial, and when you're ready to launch,
go to squarespace.com slash twist to get 10% off your first website or domain purchase.
Once again, squarespace.com slash twist.
I mean, I have a lot of ideas, but they're not very good capitalism.
but like, you know, we could use a lot more cool trails
through the national parks and forests.
We could use a lot more painters.
I don't know, but nothing that's like plus GDP.
Teachers.
Maybe we just say teachers work four days a week.
They get the fifth day to do professional development
or recover from teaching.
And you, I'm sorry to sound like a socialist,
but you just increase the number of teachers 20%.
So maybe like if every teacher took off Friday,
just back of the envelope map to make it easy for people to understand my,
My point here. If every teacher took off Friday and had a professional development day, right,
to research stuff, whatever, or maybe do one-on-one tutoring, then you need,
theoretically, 20% more tutoring. So you hire, you know, whatever, a science person who rotates and
takes the kids, you know, 20% of the kids each day. Or maybe you just take class sizes from 30 on
average and make them 15. Yep. There are 3.8 million public school teachers in the K through 12 system today.
So if we can make that $5 million and get class sizes done, that'd be tremendous.
I want to make one more little point about the labor discussion because Andy Jassy, the CEO of Amazon,
dropped a public memo yesterday.
And the key quote, which I just pulled up.
I was thinking like Jason, it's almost like you're getting the inside scoop.
This is what he said about Amazon and their deployment of generative AI products.
He says, as we roll out more Gen.
A.I and agents, it should change the way our work is done.
we will need fewer people doing some of the jobs that are being done today and more people
doing other types of jobs. It's hard to know exactly where this nets out over time,
but in the next few years, we expect that this will reduce our total corporate workforce
as we get efficiency gains from using AI extensively across the company.
That to me is so, yes, true. I mean, we talk a lot about productivity improvements,
and when you have more productive individual units, you need fewer of those units.
So that to me is the non-dumor take, though, because the doomer take is white color works,
going to evaporate overnight. That's not going to happen.
No, it's, you know, you're going to need less people because people will do more. That's the
upside. That's what could save the entire economy. You know, the, the idea that we've had so much
disruption geopolitically, tariffs, you know, the Israel bombing Iran, that conflict,
you know, all this type of chaos we're seeing, immigration, whatever.
changing in the United States here.
Everybody knows my feelings on that.
And the stock market continues to rise.
So, you know, putting aside the freedom day or whatever, that, you know, shock and bore
wound up being, you know, shocking 150% tariffs, then bore.
We just want reciprocal.
You know, that's the standard playbook for negotiations with Trump shock and bore.
It's like crazy shocking.
And then it's like, okay, this is kind of boring.
We can just not pay attention to it.
it's not going to be impactful in a major way.
It's not going to be disruptive.
It could be impactful, but not disruptive.
It would be the fair way to say.
Yet, here we are.
Stock market keeps climbing.
And the Fed's not cutting rates.
So they kind of have a, they have a perspective too, yeah?
So their perspective is economy's good.
Economy's good.
I checked the date of this morning, according to Fed watch, no one's pricing in rate cuts until
September, at which point investors are a little split between a 25 or a 50-bip cut,
which is 0.25 or 0.5%?
But yeah, it's going to be static for a while.
I just find it very surreal to your point that my family's net worth is probably at an all-time high.
And yet when I read the news, it's like, the world burns down again.
And I'm like, oh, okay, I guess split screen.
Here's a polymarket, Fed rate decisions.
Yeah, so July 30th, September 17th.
I'm on the right thing here.
Let's see.
Fed decisions, Fed rates.
Yeah, so.
Here, let me, I have a bigger, better screen for that.
I got it, yeah. So 55% chance, no change in September, and everything else is 41% 25 bibs.
So, you know, we're basically now down to 50-50 on the record.
Stop screen sharing. I want to show you something funny. Yeah. Okay. So I prepared a different
polymarket for today, but we're doing this early. So this is totally fine. Um, so I just pulled up
the same page and look at what they've put. They actually literally have the live stream from the Fed
Open Markets Committee on the page. Nice.
I love that.
Yeah, you know, it's kind of working back from, you know, you and I were talking about how
journalism is changing.
Yeah.
You know, and I jumped up the journalism boat a little earlier.
You're still like half journalist, you know, and half entrepreneur now.
I think like this is part of the future of journalism, which is starting with every placing
a bet and saying, here's my skin in the game.
Yeah.
And then, you know, placing, you know, literally putting skin in the game and then working backwards to the discussion.
And so if you think about that versus traditional journalism, and again, I'm not here to beat up journalism, the world evolves.
You know, when you see people talking about sports now, they're talking about their wager on the sports on ESPN and giving their position, having a bet.
And then they watch the game.
And then during the game, they're talking about maybe changing their way.
or how the odds have changed.
So if you just think about what are consumers wanting for media,
I think they want, despite all the fake news and, you know,
all the, you know, everybody's terrible at this job or whatever,
there's a group of people who are saying,
hey, we're going to make some hard decisions,
put skin in the game,
and we have a more interesting way of getting you the news.
Podcast is one of that groups.
It's why I'm always trying to make this podcast better.
When we cover companies, Alex emails them.
emails the CEO and says, hey, we're covering you today.
Here's two questions.
And that's why we get inside information because we literally just do this old school thing
of doing that.
But we also talk about bets.
And we make bets on this program, although we have to do better at following up on those
bets.
I need all the sunny bets looked up editorial director along and so we can maybe settle some of
those.
Anyway, you got some notes.
Got some notes?
No, no, I'm just, I'm enjoying the discussion of how things are changing in regards
to journalism because one thing I'm still robbing my heads around.
my head around is simply the power of industry insiders who are conflicted to have an enormous
media position discussing not just their industry, but the industry at large. And I, that is so
antithetical to the way things were done in the 80s, just to roll the clock back far enough to be
uncontroversial that I don't think we've fully digested what that means for truth telling,
but I do agree that it is incredibly popular, impactful, and people do find it useful. So I think
we are going to see more hybrid stuff.
Speaking of what, did you see that...
Well, just to build on that position.
Good position.
It used to be, if you wanted to tell your story, you were Andy Jassy, you had to, or you
were Jeff Bezos, you had to go to the New York Times or Wall Street Journal, give them
the story.
They interpreted what you said, and then they put it out there.
And in the best case, you felt like, okay, yeah, that was fair and balanced.
In the worst case, you felt like they spun it and had a position they were going for,
and it depended on the publication, depended on the journalist.
And over time, people felt like, maybe.
maybe it wasn't balls and strikes, so they went direct. So now you have direct podcasts with the
principles on it. And, you know, like if you watch all in and the four of us are talking,
we're talking our book. Why default? The audience understands that. If you look at like the back
channel, they're like, okay, David Sachs works for the, you know, for the administration. So he's
going to be in solidarity with them. That's how it works. You know, Chimoth has these investments.
Jason has this investments. Freeberg's a man of science has this, you know, a hollow company.
And so I think the audience is saying, I understand the conflicts.
I'm willing NetNet to take that.
I think ultimately where it winds up is a hybrid.
I think it's a hybrid, you know.
I agree.
But if you think back to when blogs were new, like literally back when web blogs were still
called that, yeah.
I remember when a company would open a blog, people were like, what, they're just
going to like post on it and write things.
Well, today I, for my newsletter and for the show, pulled up the Amazon, sorry,
the About Amazon webpage to read the memo from Andy Jassy directly.
I did not need an intermediary.
And that's kind of the gist of what we're talking about.
Well, and that's probably because he doesn't want to be interpreted.
He wants to be taken at his word because he feels this is super important.
So that's actually a really important insight.
And I asked Steve Jobs, why don't they blog at Apple?
It's like a famous clip from the D conference.
The Wall Street Journal had a conference called D back in the day with Walt Mausberg and Karras Fischer.
And I was but a, you know, 30-year-old running weblogs, I think, at the time.
And I asked him, like, why don't you blog?
So it takes too much time.
And then people are going to say stuff and it might not be insane.
So, yeah, it's not for us.
But now you see people going direct.
And now you start to see podcasts.
I saw the Carlson brothers, the Stripe, speaking of startup,
Stripe launched their own conversations.
I think Cloner Perkins just launched a blog.
I'm like, my God, how many blogs are there?
Like, does anybody going to get any work done in this industry?
Pretty crazy.
You know, here at this weekend startups,
we try to keep founders just up to speed on all these trends and ends.
and marketing, but we can't do it alone. But you're also going to need to connect in person with
your colleagues and partners and innovators. There's no substitute for in-person. So if you want to
connect with visionary leaders and personalities like Dario Amodi, Victor Ripperbelli,
Darmash Shah, my friend, and more, your chance is to do that at inbound 2025. That's right,
the epicenter of tech innovation that will help you transform your strategy as we approach.
the AI era, it's happening this year from September 3rd to 5th in my old hometown of San Francisco,
California. It's a rare chance to really immerse yourself in San Francisco's unique venture
ecosystem where new companies can quickly evolve into a billion dollar unicorns and beyond.
Use the code Twist 10 at checkout to get 10% off your GA ticket at inbound.com slash register.
Inbound.com slash register. That's inbound.com slash register.
Okay, well, if we're going to do that, here's a website for you, Jason.
Here's this from Open AI.
Introducing the Open AI podcast from three hours ago.
So yes, everyone is now doing this.
I think probably because Sam Malman just wants to be able to kind of like not answer the same three questions 10,000 times.
But I think it's going to become the norm.
The question is, what's the first company with its own podcast, media publication, stable coin.
Yeah.
Eventually, sovereign.
Everything, yeah.
Yeah.
Well, we'll see who keeps publishing.
You know, that was always the interesting thing.
People underestimate the amount of work that it takes.
And here we are 2,000 episodes into this week in startups three days a week.
And I just, I'm a machine about it.
You know that.
You work with me.
So I think a lot of people will just give up because it is arduous to put on a performance, you know, every day or every other day.
I do four days a week.
You do three.
Like, it's not easy.
It's not easy to have that kind of consistency as a player.
So, all right, what's in the news?
Let's get back to the news now.
Here we go.
All right, I want to talk about a couple of Twist 500 companies that are in the news.
First up, Pano AI is a company that I added because I thought the bet that we could use AI
to detect wildfires was a pretty good one.
And what they do, Jason, is they put the cameras on top of like cell phone towers.
And then during the day, Pano AI looks for essentially smoke.
And at night, it looks for heat.
And the idea is, what if we could just better detect and crack wildfires much more quickly,
easily. I put them on the Twist 500 a little while ago. The latest news is that they have raised
a $44 million series B led by giant ventures with participation from both initialized capital
and Salesforce ventures. They're selling Jason to people that you love, including private
ski resorts and landlords, so your two favorite things, owning ranches and going skiing,
and also, of course, governments and utilities. The key thing here that I'm really excited about
is not that they raise money. That's cool, but not really proof of progress. The journal wrote
that they have now reached contracts
exceeding $100 million,
which I think shows strong early commercial momentum.
Yeah, and you can see it there on the screen
if you're watching.
It's very simple.
It's a camera high up and a bunch of software on the cloud.
You'd think about how much it costs to deploy this.
These cameras are probably, you know,
commercial grade, a couple of thousand dollar cameras.
I'm sure they make them pretty rugged
because of where they're located
and then a pretty good connection
but 5G exists everywhere
and this is I think
probably
what people are underappreciating about it
because I'm sure people were putting up cameras
and looking for smoke previously
but here if you look
it's showing you
like where you have
transmission lines and main lines
and the wind speed, wind gusts, temperature, humidity, and then what assets you have, right?
So when it shows a fire here, it's showing on the screen like, oh, there's a Valley Ford fire.
It also has two nearby assets, and it's $1.2 million to the closest asset.
An asset, I'm assuming here, is something to put out the fire.
So what we're thinking about jobs, right?
to our early part here.
This will be a complete closed-loop system shortly.
I've brought up zip line before, the power of drones.
There is literally going to be helicopters or drones
that have large water payloads
that are going to be able to go out
without waking somebody up in the middle of light.
Firefighters are not going to be able to need to get their gear on
and run out to this fire.
They're going to have a drone go.
First drone's going to go and get.
get above the fire and just monitor it.
So now you've got a quack on it.
Second drone,
quocopter is going to get out of the way or film from a distance
is going to drop a payload of water or fire retardant on these things.
The other thing that's going to happen is this is going to be doing an analysis and the AI
for an algorithm instead of, you know, showing you your next video in TikTok as you're
melting your brain and frying your dopamine sensors is going to say,
these places are where the fires keep happening.
And then you're going to say, oh, this place waters and has, you know, better vegetation.
There's never a fire there.
So over time, they're going to know exactly.
Or this idiot keeps burning their garbage and sending embers up.
The second third order impact of this kind of a system is going to be incredibly underrated,
incredibly underrated.
You're going to catch the arsonists.
That's what I was thinking.
Oh, you're just thinking of it.
Yeah.
Well, I mean, if you have a combination of.
a time series bit of information about where fires began,
and you cross that with GPS data from cell phone locations,
you're going to be like,
well,
that started.
There were seven people nearby,
and one of those phones has been near the last three hotspots.
And then we're going to take that person,
and we're going to three point them right into jail.
The downside,
though, Jason,
is that my backup career,
which has always been going to sit in a firewatch tower
and not talk to humans for 10 years,
as apparently now sufficiently antiquated that I will not be able to do that.
And that's a real...
There's a really good...
There's a really good sitcom or short-run series here
of the last fire warden.
You know, the last...
What do they call those fire watchers?
What do they do?
What's their technical name?
I don't...
There's got to be some...
I'm on it.
Great name for them for this new series coming from Calacanus Studios.
The story of the last fire watcher.
And they have to shut the thing down and they're fighting to keep it going.
But there's a robot in there with them.
There's like an optimist or a figure robot living with them that they're training to do the job.
And their reward for training them is that they lose their job.
But then they decide that the robots would be bored and sad being alone.
So he decides to stay anyway.
And he makes a business doing some other business, you know, running a campground around the Firewatch Tower.
And they tell stories about the old days.
Lon's going to quit and go write that.
No, no.
This is part of Lon being here.
Lahn is here so that we can do our creative ideas and, you know, we got a secret project we're working.
I volunteer.
Okay.
Great.
Do you do this.
By the way, they're called fire watchers.
So that's a pretty on the nose.
The last fire watcher.
Question for you.
My question is, what about selling to governments?
Because back in the day, people said don't sell the school districts.
Don't sell to counties.
It's too slow.
It's too hard.
It's too painful.
But here we have PanoAI, which does sell the government's doing quite well.
So I'm kind of curious, Jason.
When is it a good choice for a startup to sell into hard markets like that?
Yeah, so we're talking specifically about our government, you know, being slow and incompetent and filled with grip and fraud and stupidity and waste.
We're not talking about the UAE or Singapore.
And, you know, if you go around the world and if you show this to people in Singapore, Singapore pays people working in government three, four, five hundred thousand.
year, they are the premier employer. If you're a smart person in Singapore, you would first look for a job,
not at Goldman Sachs or at Google. Just picking them because it's geez. You pick government.
Government over Goldman and Google. That's what you do in Singapore. How do they accomplish that?
they have created a sense of pride with working in government
and a sense of like that's like
one of the most proud things you do
because of Li Kai
Lee Kuan
you
this incredible leader of Singapore
and when you watch his videos of how he built that country
man he's like the iron fist he built that country
but one of the key things is he said the best and brightest work for government
And so, you know, there's people you can sell into.
You can go for those governments.
And then you can go for people who just landowners.
I heard you mentioned they were going after ranch owners, et cetera,
who have to deal with fires too.
And by the way, I was spending time with Rick Caruso,
who ran for mayor, lost to Karen Bass in L.A.
In L.A.
Karen Bass, complete incompetence, disgraciad,
like the worst leader you could ever have during a crisis
as we saw her, like, freeze up
when they were just asking her questions about what you're going to do
when she was on some boondoggle out of the country,
well, the city burned. And I hope he runs again, and I hope they put him in there. But
investors like me are not going to invest in your business unless you're structured properly.
So founders, if you're serious about raising money, you need to set up your business the right
way. And that starts with a registered agent. Before a venture capitals can wire you a single
dollar, they're going to check if your company is incorporated and it's in good standing and it's
compliant. That's where Northwest
registered agent comes in. For just
$39 plus state fees,
they're going to handle your paperwork,
keep you compliant, and make sure
investors see you as a serious business
concern that's worth putting money into.
In just 10 clicks and 10 minutes,
your business is officially
investor-ready. Thousands of
founders trust Northwest, so don't
let paperwork cost you your next funding round.
Go to Northwestregisteredagent.com
slash twist and get your business
investor ready today.
For just $39 plus state fees, you can set up your company the right way.
Fast, private, and compliant.
Go to Northwestregisteredagent.com slash twist today.
You know, he figured out this incredible technique, and he created the Grove, he created this place in Pacific Palisades.
And he came out with this incredible technique combating fire.
It's almost as, perhaps arguably, more innovative than Panos.
It's called water firefighters.
The incredible combination.
Wait, so you have people who use water, right, to put off the fires?
Yeah.
So when, you know, this place I'm at, this rosewood here in the Santa Barbara area, Montecito is gorgeous.
When they had fires here, you just, like they knew it was fire season.
So they just stationed a couple of water trucks.
And then there are private firefighters you can hire.
Yeah.
So they were like, okay, we'll hire some private firefighters.
If sparks come, we can put things out, yada, yada.
they build things to be a fire resistant.
This is all just planning and will.
And so if one government group can't do it, I like that.
You keep your costs low and you sell into people who are impacted by this.
The insurance companies are going to love this as well because they are losing their ability
to provide insurance in certain regions in America.
And this would bring it back.
So yeah, ski resorts would have an easy time paying for this.
And I think this is a solution that's probably,
I don't know, $100,000 to install five of these cameras around your ski resort, you know.
And then maybe they charge 50 or $100,000 a year.
Maybe they charge $10K a month for something like that.
And so you're looking at going, okay, $120K a year, a million dollars over the next 10 years.
What do I save on fire insurance?
Maybe it pays for itself.
Oh, I could easily see that.
Yeah.
But just to underscore what Jason's saying about insurance company is having a hard time
ensuring this is a data set from NOAA, the government agency, tracking billion-dollar disaster events
that are essentially driven by droughts, wildfires, flooding, et cetera. And Jason, there's a pretty
clear upward trajectory to this chart. So as the climate gets a little more unpredictable, a little bit
more difficult, we're going to have a lot more problems. Wildfires are in this list, by the way.
So I do expect a lot of companies to try to make insurance possible for people. Because if we don't
have insurance, Jason, who is going to subsidize sports broadcasts on cable television if it's not?
Geico and frickin' farmers, right?
Yeah, like someone has to pay for sports.
So we've got to keep the insurance companies in business.
Yeah.
Insurance is critically, I mean, and insurance will change.
So, you know, this is an interesting thing for us to discuss as we move into AI boom, AI doom.
AI boom, AI doom.
That's going to be our new segment, Lon, make us a jingle.
AI Doom or AI Boom.
Just be like me with a devil on his side.
Like one person on a side, like it's the end of the world.
the other person saying it's going to be like utopia.
The AI boom side of this equation is cost go down.
So if you were to eliminate wildfires as a concept, well, then insurance goes down.
If you have a car that can't crash or you reduce the ability to crash 99%, well, why do you need insurance?
Or if your insurance is going to go down 99%.
So with technology, you know, we should see massive amounts of money in the economy.
be free up. And insurance is a big, giant waste of money that should go away in many cases or be
reduced at least 80, 90%. Well, you're saying that if you can reduce the underlying risks,
then make insurance a requirement, then we don't have to have that essentially risk rent on the
economy. I mean, do you have insurance for, you know, I don't have ski insurance as an example.
I mean, I have health insurance, but I don't have like insurance on my ski.
you know, breaking or something.
I don't have insurance on like this laptop breaking.
Now they upsell me on like get the insurance and laptop break.
I'm like, I replace it every three years.
The chance of breaking is very low.
They make these things like, you know,
remember everybody used to get for their phones insurance for the screen breaking.
And then Gorilla Glass,
you can literally drop your phone 10 times and it will not break.
I mean, don't do that with an old phone.
It will break on the first try.
And literally, for young folks,
with your iPhone, you paid $100 insurance when you bought it and you got one break.
And then you go to the store and they would replace it.
It was worth it.
It was worth it because you were going to slip out of your hands and break it.
Now, I mean, I kicked my phone across concrete all the time.
I'm distracted.
It's breaking.
And, you know, I get little chips in it, but I've never broken the glass.
It wasn't the last time the glass broke on an iPhone.
Hasn't happened to me.
Three phones ago for me.
Yeah.
Yeah, three or four phones ago, right?
So it's a perfect example of technology.
reducing expenses, making things more rugged.
And we love that.
What's the Reddit I always talk about?
Buy it once?
I believe it's buy it once.
Yes,
the idea of purchasing a high quality thing.
Although I will say you have given Pano AI
really great second act because if they do figure out
this wildfire detection system and it works as well as they want
and they get the coverage they hope to have.
All they have to do next is just team up with a drone company
and launch their own firefighting service.
Why not?
They already have the data.
Yeah.
I'm sure there is somebody making drones for fire.
already, so that could be like an API call, or they could just white label it or they can
make it themselves.
It's clearly what's going to happen.
Yeah.
Buy it for life is the Reddit, by the way.
Not buy it once.
We were slightly off.
Buy it for life.
Yeah.
Great, great subreddit.
One more little news bit, Jason, then I want to talk about some founder of stuff, but really
quickly, we've talked about scale AI and its partial sale to meta.
We also discussed a little bit about how some of its customers might be backing away from
it.
Well, Open AI said in the immediate aftermath of that deal,
that they weren't going to back off with CFO Sarah Fryer saying,
you know, we don't want to ice the ecosystem because acquisitions are going to happen.
If we ice each other out, I think we're actually going to slow the pace of innovation.
That didn't last.
According to reporting today, Open AI is going to move entirely away from scale AI,
which means I believe that this aqua hire of Scales founder and some of its technology
is going to pretty much kneecap the company.
So I guess there's going to be a lot of talent from Scale AI that's available for other companies to hire,
but it does seem a little shogging.
I don't know about that.
Yeah.
Okay.
Okay.
It might be that Zuckerberg is so ambitious that he will keep everybody employed and just make his AI, make his AI the best one.
So I think that's what's going on here.
It's almost as if like you bought Nvidia and then you take all the chips.
Not making less chips.
going to make more chips, but nobody else gets to buy them.
So obviously it's impossible to do that with Nvidia.
There's so many of them, but you could imagine with GROC or an inference chip, you know, a smaller,
a sub $10 billion chip, somebody might say, yeah, I'll buy GROC for $10 billion.
And every single chip I'm going to take for myself.
And yeah, if we have any left over, maybe we'll sell them.
So that could be the situation here, and I suspect it is, is that Zuckerberg is now taking
a meta-glasses, you know, metaverse approach to AI, which is, I've got the most money and chips
outside of Apple, maybe, and Google, therefore, I'm playing for a legacy, I'm pushing all my chips in.
He is, you can say whatever you want about, you know, what he's done to society, you know,
how he treats customers and the negative impacts of social media, which are vast, and we've talked
about here countless times. On a business basis, he is a complete berserker, like in the category of
fighters. He will copy everybody's innovation and laugh while doing it and do it better than you because
he doesn't have to come up with the original idea. He doesn't have to come up with the three ideas
that don't work to get to the one original idea. He'll just copy whatever your innovations are so fast
that your head will spin. And then he has all that free time, since you spend all the time doing the
product discovery and product market fit work, you can just keep polishing your innovation.
Then if there is a possibility that there is a disruptive technology, and he doesn't, he made a
mistake, meta and VR did not disrupt anything about social media, zero, had zero impact, none.
So he made a colossal mistake and burned $50 billion.
It doesn't matter.
That would be like me, you know, betting $50,000 or you betting $5,000.
And it's like, okay, yeah, it stings, but who cares?
On to the next, right?
You can make another $5,000 a bet.
I can make another $50,000 bet.
He can make another $50 billion a bet.
He's playing with a different chip stack.
The end, you know, and I was playing low-stakes poker the last two nights.
I just, my VPIP was 100%.
I played every hand, and I told everybody, I'm playing every hand.
I won three pops last night, three, six off, eight four off, King seven off.
in 8-4
I got two pair on the turn
after everybody was racing into an ace
on the thing
the other two I hit trips as well
nobody could ever imagine
that somebody would be playing a three
for a $150 for a $50 pre-flop
or $100 pre-flop
who plays $3-6, who plays 8-4
it's just not in the thing
I, you know my friend Alan Keating
who I play with
or Stanley Tang from DoorDash
you know they have adopted this style
because they have very big chip stacks
They do that in high stakes poker
when you watch that Triton and stuff like that.
So this is an analogy that's important.
If you have a big chip stack,
you're a founder and you want to really be disruptive,
go all in and play a lot of hands.
You're playing a lot of hands
and you're putting max pressure on the industry.
I think Facebook's going to do exactly in AI
what they did in social media,
which is find their WhatsApp,
find their Instagram,
and go all in.
And this might be the first of a couple of acquisitions that are going to happen.
Well, I'll be very curious to see who they buy next as they pursue the Texas mic pre-flop strategy.
And if you don't get the poker references, well, that probably means you're going outside too
much and touching way too much grass.
So get back to your computer.
All right.
There was a really interesting story about a startup today.
It's called Traversal.
And it is building a AI, basically an AI agent, that does.
Site reliability engineering work or SRE work.
Essentially, it looks at all your systems and helps you ensure that your company's website
doesn't go down.
Your service doesn't go down.
It's a good use for AI.
And they just came out and they raised $48 million.
All this is to say that they were in stealth for a long time.
So long they raised their seed and A while in stealth and only are now coming out, talk to the
public about this.
I'm really curious about the strategy because I feel like going in stealth is a very 2012 thing.
So I'm curious from your perspective today, one is being in stealth still something startups should consider?
And if so, when?
Because I was just kind of blown away by this seeming blast from the past.
Yeah.
Okay.
So I'm going to have a weird take on this.
Okay.
Weird take on this.
Different entrepreneurs have different energies.
There are some, I saw Adam from Cora.
I've always really respected him and I've always tried to talk to him because I just think he's cool.
But he's incredibly quiet.
And he just stealthily operates in the world.
And Cora just grows.
And then I was really interested in what Cora was doing.
And I said, hey, you know, hey, what's going on?
You guys doing like X, Y, and Z?
I want to say what it was.
And he said, that's exactly what we're doing.
We're doing X, Y, and Z.
I'm like, I never hear about it.
He's like, yeah.
No explanation, nothing.
He's quietly moving in the world like an assassin doing assassin like things.
Some people, that's how they're built.
They're not looking to get a bunch of kudos from the world.
world when they, you know, wake up in the morning and they show up for work. Other folks,
like these building public folks, they release a new feature. They get their, you know,
daily stripe report or their Shopify report and it's public. And, you know, the buffer app guy
was like one of the pioneers of this. He was showing his like actual, he made a public version of
his like stripe or whatever. And you could actually see his revenue. You could see his churn rate.
Now, all the statistics were great, so it was good.
And that made his team excited.
It created excitement around his startup.
People checked it out.
It also inspired.
I kid you not, there must be 100 startups right now doing cross-posting services because
it's all balkanized in social media and management because cross-posting and management,
there were like a small number of companies that did it and it cost thousands of dollars.
Now it's basically free.
you know, like close to free.
100 bucks a month, 10 bucks a month instead of thousands of bucks a month.
So yeah, there you go.
And it looks like you had a bunch of churn during, when did you have that chart?
Was this a yearly chart?
This is all time for them going back to January of 12.
And so it seems like right around COVID, they had a pretty big decline, but they've
since, and I knew this.
So going in, I kind of knew what the chart was going to say.
They're now, I believe, an all-time error high again.
But what's cool, Jason here is they didn't stop sharing it when they were here.
right that's the thing that gives me a lot of
when it went down they didn't do it yeah so it's like
it's like a fun thing to watch along you know
the challenge with this is he has employees
so when an employee says I need a raise
I got these other job offers and he's like you can't cry poverty
he's got to have like a really significant discussion
and say you know what you're right
you're worth it or you know what I got two other people here
who are you know half your price so I can get two for one
so I'm just going to stick with them
or you know what, I automated your job.
And, you know, so, but this reality has always existed.
So in some ways, your job becomes pure.
You can say to people, you can't
obscureify the reality and then make that your tool
for doing compensation negotiation.
You then have to focus on reality.
You're making X.
Market is X minus 20%.
I like working with you.
I'm willing to pay the extra 20%
because you're awesome at your job.
or the market is now X minus 50% for your salary,
and I'm going to make a change because it's in the best interest of the business.
So you and I had this discussion about Microsoft cutting 3% of their employees
in a record quarter with record cash in a booming market
where their prospects are incredible.
Like, what?
This is against all Silicon Valley tradition.
You always had extra staff.
You cherish the people who stayed with you for a long time.
You wrote them letters.
You celebrated their 10-year, 5-year, 20.
your anniversaries.
And now it's just like, yeah, we're in a different,
it's a different world now, folks.
You're going to get cut.
It's a sports team world.
There's 15 seats.
And as Andy Jesse said,
like,
we're going to have less people doing more.
So use AI every day.
Best,
best advice.
And white collar work is changing,
you know,
like,
if you're good on podcast,
that's one thing.
But,
you know,
if you're a developer or a salesperson
or customer support,
you know,
it's just metrics and,
can we automate your job lay?
I think this is why every CEO is like,
please learn AI tools now because what they're saying is,
please don't make yourself the first one that gets cut.
But looping back to stealth,
some founders are quieter,
moving in silence like G's and Lazzania,
I think as Lowell Wayne said,
and some are more chest pouty.
So essentially,
then does stealth just come down to,
does it fit the founders operating ethos?
Yes.
If you're a founder and it gives you more energy
to build in public,
go for it.
I don't give your entire roadmap.
Don't talk about things you haven't done,
but it just create momentum and joy.
And, you know,
with your customer base,
they can get more engaged,
be in a community.
But again,
just be aware that everything you're doing,
your competitors are copying
and in a world where software can be built pretty fast,
if your buffer,
like that buffer chart,
if the,
I wonder if that buffer chart would be,
he'd be at $100 million in Reverend right now
if he didn't inspire 10 competitors.
And competitors are,
constant, it creates downward pressure.
You know, people know you have a big business.
I'm going to go compete with it.
So if you really think you found a really great business, maybe, shut up.
Don't, yeah, just collect the money.
Do you remember when Google been public and everyone collectively crapped their pants?
Because they're like, they're making how much money?
Now, no one caught Google, but like that was, you know, I saw it on saying, please come
here and take our business because we're just renting money.
It was crazy.
You want to inspire your customers, your team, build in public.
yourself, get stoked.
You want to inspire competitors.
Go to health.
Careful out there, folks.
I've seen both strategies work.
I think over time, people maybe zip it,
and they just do their two yearly keynotes
and get into a cadence for product releases.
That's more like that.
But we have some high performers,
and I think it puts pressure on them.
But that, since every company does go through
an ass kicking at some point, you know,
and this is what being public is.
Being public is, if you're a public company, you are building in public.
It happens to be a quarterly cadence, not a weekly or monthly.
So in some ways, those folks are prepared for it.
In fact, I think Facebook and Uber Stripe, some other people started doing quarterly,
releasing quarterly data even as a private company or maybe not being as protective of the quarterly data.
Like, if it leaks, it leaks.
Like, we're just getting prepared to be out there as a public company.
If you've raised a series G, that means gosh darn, just tell me every quarter what you're doing, even if you don't put it through an SEC filing.
We do have an office hour today, Jason, but I want to squeeze in one more thing because TikTok is the popular vertical short form video application.
It is the brainchild of bite dance, a major Chinese private technology company.
Never heard of it.
Never heard of bite dance.
Oh, man.
We know it.
We know it.
Congress passed a divester get out law earlier this year.
President Trump came into office. He has delayed that not once, not twice, but now three times,
giving another 90 days on this deal. My understanding, Jason, is that TikTok and its future in
the United States has become wrapped up inside of trade negotiations. So it appears to be kind of a political
football going back and forth. But I'm curious why this is so top of mind for you.
We very rarely have consensus amongst all politicians on any item. And this is one, other than spending
money like drunken sailors. And this was one where they all agreed, like, this is a threat to
America. And there are a bunch of people who are saying, like, you're hysterical. It's not a
threat. And very clearly is. They've been caught multiple times stealing consumer data,
tracking journalists. The reports from inside of it is that, you know, they're slow rolling,
you know, the data rules that they've been given. And, you know, the Chinese government essentially
owns every company in China and they have the ability to have a golden share and be on the board.
Putting aside why Trump has extended it now three days, Jeff Yaas, making big donations, all of that,
you know, you can have all your criticism that this administration and the last were pay to play.
If you make a donation, you get what you want. Politics is always, unfortunately, the U.S.
had that, you know, aspect to what we do. And I think it should change, but hey, here we are.
I don't know if that's going to change.
What's interesting about this is the fact that it's become part of the overall trade deal,
what that should tell you is that this is a foreign asset.
The fact that China will make this a key part of trade is that it's important to them to spy on us.
I am 100% certain with zero evidence, but just my gut and a number of years on the planet.
I believe the Chinese government is using that software to read the phones of children of important
people, to hack into people's phones, to hack into people's data, to know their location,
and to feed that into their version of Palantir.
And we are idiots for allowing them to do so.
In India, they just banned like en masse a dozen or two dozen of these Chinese apps.
They were like, yeah, that makes no sense that you can track our citizens
at scale. No. Get out. Just, no. It's not personal, but reciprocity. We don't have it. So now that
this has been put into that, just pause everybody. You know, first principles thinking, why won't
the Chinese spin this out and let it go? Why are they holding onto this like it's a, it's like
their nukes? Because it's more powerful than nuclear bombs. This is more powerful than nuclear
bombs. They could get compromise on Trump, you know, on Nancy Pelosi. They,
could have hacked AOC's phone. They could have hacked all of their children's and grandchildren's
phone and have compromise on them, know their locations. They can know the locations of special
forces. And if you're wondering if that's at all possible or in the realm of possibility,
the Israelis just did it in Iran where they were tracking people because of their WhatsApp app.
It's an app. WhatsApp is an app. They were tracking. They've hacked those people's phones
and they literally sent drones in to kill them. This is not scientific.
science fiction. This is the reality of what this technology enables. The Chinese could come in and
assassinate 100 people deafly using TikTok data. I am certain. I recently joined TikTok again
because my boss asked me too. Um, but what I really, what I really, what I really
is a jerk. God, Lon. Oh, I wasn't, I wasn't talking about Lon. Um, what's, what's interesting
to me is how much perspective here of change. And again, not trying to get political, but the bill
in question passed the House by a vote of 360 to 58. It passed the Senate 79, 18, which is an
enormous majority for the American Congress. And it did seem like the technology industry was
somewhat unified on the points that you're taking. Now it feels much more mealy-mouthed, much more,
well, free market. Is the shift just people's political allegiances coming into the White House
and therefore them following the leader here, or is there a counter argument that we should
take into account as we consider the next 90-day pause in this span?
I mean, listen, it's all a raw shock test now. If Trump's your guy and you voted for him like the majority of the country did, you think this is 4D chess and he's awesome at it. So therefore, art of the deal, he's going to figure it all out. If you are the minority of the country that, you know, didn't vote for him and you don't like him and think he's a dictator and that there's too much grifting going on, yada yada, you'd think that this is all some way for him to enrich himself personally. And so,
So the truth is probably the people who are major shareholders in TikTok have his ear,
and they can make very convincing arguments.
He wants to do this grand reconciliation with them.
I was talking with three.
Last night I had a conversation with three of the top Chinese entrepreneurs in the world.
The top, top, top, top of the top.
And we had a discussion about,
how the United States and China, the people of both these countries really want to work together,
and we need to turn it around. So literally at this little conference and, you know, commerce,
you know, we have two governments that are seemingly always at each other's throats. And somebody
said, you know, this is all about Taiwan. As I said, what is this about? Pretty much about Taiwan.
A little bit about the trade stuff and making money from each other. And there are trust issues and whatever.
And I said, what's the solution for Taiwan?
I kind of like the ambiguity what we had before.
Like Taiwan's an amazing country and these people are amazing and they're a great part of
China.
It's like, wait, that's two different things.
Are they a country or are they part of China?
It's like, yes.
Yes, to which one?
Just dodging bullets here.
They're an incredible part of China and they're very proud people and have a great country.
The end.
That worked so well.
And a tolerance for ambiguity is just so important when you're trying to,
to get along with people, right?
Not everybody's perfect or fits into your mold.
Somebody said, why don't they just give a hundred year guarantee
like the Hong Kong thing?
In 100 years, Taiwan will be part of China.
Like in 100 years, like maybe that's the best way
to avoid World War III.
It's just to come up with like a, you know,
a hundred year timetable, like kick it out.
And, you know, Hong Kong is part of China now.
And Hong Kong is still independent
and has its own sovereignty and like 80% of what they do.
And okay, it seems to have worked out better than a war for Hong Kong.
All right, Jason, we need to go talk to a founder.
It's about time we did that.
And today we are going to talk to Rishab Gupta from Actuality.
You may know him from the ninth Founder University cohort and the 34th Launch Accelerator group.
He is the man behind Actuality.
I think it's a really cool company.
I was just looking at it earlier today.
Welcome to the show.
Good to see you again.
And so you went through our Founder University program in the ninth cohort and launched Accelerate 34, which is going on right now.
You're in week eight, seven or eight?
Yes.
Yeah.
So tell everybody in the audience or show us what you're building and why it's important.
Absolutely.
So my name is Rishab, and I'm co-founder and CEO of Actuality.
At Actuality, we are building an RFP response platform specifically for the construction industry.
We use AI to automate RFPs, essentially.
Why it is important, most construction companies have to respond to a bunch of RFPs to like, you know, bid on projects and get sales.
And responding to these RFPs is time-consuming and resource intensive.
Often taking more than $200,000, $12,000 to respond to just one RFP.
And many times they don't respond to more than 50% of eligible RFPs out there.
So it's a great idea to streamline it so that they can respond it to more RFPs and without increase.
using headcount. That's the essential idea.
It's an idea that's going to help people do more with less.
They're going to be able to respond to more RFPs, which means they're going to get more work.
The quality of the RFPs, the quality of the bids will be better, the win rate will be better, and it'll be cheaper.
So you've made something better, faster, cheaper.
Yes, absolutely, yes.
And the customers are loving it.
Like, you know, we started working on this in November of 2025,
of 2024.
So since then, we have like an onboarded six design partners.
One of them started paying us.
And they're loving it.
Like they're using it on a regular basis.
One cool thing, recently they came back to us and they said,
their customers told them that this is one of the best responses,
response they have seen in many years.
Because it was very personalized.
Like, you know, what ends up happening is people use templates and they just, like, you know, fill in their data from previous RFPs.
But using AI, everything gets very personalized and very, like, for the actual, the bit they're responding to.
So hallucinations, making sure you don't overpromise it an RFP or make a mistake.
This is critically important.
So what is your instruction to your customers in terms of best practices and,
how, you know, you obviously could just start firing things off and flood people.
And some people are doing stuff like this.
I get pitched all the time on people who are like, we'll make a thousand, literal,
a thousand clips, you know, with AI from your podcast.
We'll put, you know, 10 bucks behind each one.
We'll tell you which one's work.
We'll get a mat.
And I'm like, that sounds like spam.
And they're like, no.
So yeah, maybe.
So what is the current state of affairs, you know, how much time do people have to put
into polishing them, checking them, and what are your instructions to customers? And then the
follow-up to that obviously is, how is that progressing if it was going to get better at what
pace would it be better? And to the point at which there would be no changes needed or virtually
no changes? Our responses, when we started working on this, initially they were like, you know,
80, 85% accurate. But over the past six months, they have got into a point where they're 995% accurate.
The way we are selling this to our customers, we are saying that it is a co-pilot.
Like, you know, it would create the first draft.
You have to, like, it's your responsibility to go through it, check each and every item on this.
Because, like, from liability perspective, we want to shield ourselves.
And this is a revenue generating document directly affecting the revenue.
So you want to be mindful of that.
One of our customers, like, actually, like, you know, all of our customers that came back to us and said,
they're spending right now, they're spending approximately five to eight hours every time.
like reviewing the RFPs and that's a lot.
So, so we, we, we want to like, you know, closing the gap from 85 to 95 was, was like, okay,
like, I would say easy.
Not easy, but like, you know, but 95 to 100 is going to be difficult and it is difficult.
So my question here, Jason, is, I read a, like, an article from Paul Graham saying that
do things that don't scale.
So I was wondering, like, you know, would it be a good idea to,
to probably like have from someone from our team,
at least like, you know, doing something for them included within the cost for each
RFPs for now.
100%.
Yeah.
Human in the loop is a great idea.
The product Grammarly, which I'm addicted to, had a feature early on that they've deprecated
where you could write in Grammarly and then you could press a button and have a human
editor review it.
And, you know, this was crowdsourcing or, you know, virtual work, mechanical turk back in the day.
We had a bunch of different ways of phrasing it.
But, you know, a little reinforcement learning or human in the loop here would go a long way, I think.
And I think they'd be happy to pay for it.
You could make it a feature, not a bug, which is, would you like to pay for a human to review this draft?
Or you could just absorb the cost yourself and consider that R&D and have that person, you know, training the AI and saying,
you got this wrong.
This could have been better.
This was good.
This is great.
Just explaining to what's good and great.
And depending on the sophistication of your customer, you could let them know that you're doing that, not let them know.
I wouldn't, you know, if you're raising money and you present this to shareholders, future shareholders, you do have to make sure that you're clear with them what AI does it and what humans do it.
There was a company.
They were, I think, having a business.
bunch of people in India write code in the co-pilot.
So people thought they were having a coding co-pilot and it was actually just really
brilliant Indian engineers.
Now, okay, points for creativity, but yeah, not cool.
And it was builder.
org.
It was builder.a.
over in the UK that had 700 engineers that were fake AI and didn't go well in the end.
Yeah.
Now, hiring those people to do reinforcement learning, awesome.
So, you know, you could, when I did grammarly, it was, they were explicit about it because people know what are copyrighters.
I'm curious, what is a person who responds to RFP called?
Is that a specific title in the world?
It's RFP, RFP manager or RFP specialist.
These are the two titles, yeah.
Which is the higher title?
Manager, like, you know, proposal manager is another one, like people call them.
So what is the junior person called?
Specialist.
Okay, perfect.
Proposal specialist.
So I think, you know, I'm a specialer.
So I think, you know, actually your RFP specialist, your AI RFP specialist, you could present it as we are going to be the specialist, but you still have to manage it.
And then you could hire a manager to be part of the stack.
So we have managers available to polish this for you.
Would you like that for $200 per unit?
Are you charging people per seat per unit, per co-pilot?
How are you charging right now?
What's the experimentation like?
So we are charging based on per RFP.
I was from this industry.
Most platforms charge per seat,
but I think charging per RFP is a better way to do that.
Yeah, like we can increase,
we can say like extra 200 bucks
will get you human reviewing it.
So you would say eight hours.
Rishap, I'm really curious about the verticality of this product
because I did not know about the architecture,
engineering, and construction or AEC sector
until I was literally prepping to have you on the show.
So my question is, has the technology that you've built to handle RFPs in that particular
industry, does it translate to other sectors?
Or is there a lot of back-in work to get the right data pipelines in place that would
make it hard to kind of copy and then paste this into a different vertical?
There are a few companies which are already doing a good job of, like, you know,
of servicing other industries, but there are not many companies which are doing a good
job specifically for the AEC industry.
And the reason for that is,
is that the tech stack for the construction folks,
AC folks is very different from the rest of the companies.
They don't integrate with soft as like ProCore,
they don't have the ability to read architecture drawings,
all these kind of things.
These are the things which we are building
and we want to specialize in,
and that is why we have chosen this vertical
rather than going horizontal to service many industries.
The other big difference is the way this whole industry works
is many people within the sector,
like an architect would form a syndicate with a general contractor to collaborate together to bid on a bigger RFP.
So that type of collaboration is not allowed in many of the other tools.
So we are building those subcontractor collaboration workflows, which is very unique to us.
Oh, well, that's awesome.
So the answer is not particularly copy pastable, but also there's good alternatives elsewhere,
but you're solving a harder problem, and that'll form a nice moat around the company.
Exactly, and that's exactly the idea.
Well, now I know why Jason invested in you.
That sounds great.
Ten points.
Yeah.
So I used to respond to a bunch of RFPs.
I've responded to more than 100 RFPs within the AEC sector.
And we tried using some of the existing tools, but none of them works.
That wanted we to work on this.
Got it.
This is going to be a great business.
Is there any way I can be more helpful, anything you're struggling with?
Obviously, a lot of firms in your stage where in an accelerator looking to fundraise.
I'm sure you're going to crush it in fundraising.
And I don't know if we've introduced you to VCs, but I'm curious how the fundraising is going
or if you're considering a fundraise.
And then also on that, I'm curious if you have any questions for me or things I can be helpful
with.
Yeah.
So fundraising is going well.
We have already started forming good relationships with a bunch of VCs through your network.
Jason, thank you so much for that.
And we are holding off a little bit.
We have started building relationships.
There are a couple of customers,
couple of design partners who are about to become paid.
So once that happens in the next couple of months,
that's when we will go full throttle and fundraise.
That's the idea.
On the other side, like, you know, from we do,
we are facing a little bit of a dilemma
regarding product set of things.
So some of our customers between like how to prioritize.
I would love some help.
How to prioritize between data privacy, building new features or like increasing the accuracy of the responses.
This was my question for you.
But we already talked about accuracy.
But like, you know, how do we, how do we prioritize that?
So your customers care about the proprietoriness of what they're doing and they really want privacy?
They bring it up.
Yes.
They bring it up.
Everyone does it.
Some more than others.
So we are working with a really big multi-billion dollar company.
For example, they do 6,000 RFPs a year.
So on a last call, they said, is there a way that we can deploy it on-prem?
So, yeah.
Okay.
So, yeah.
So this is, I think, the enterprise version is how most people do this.
And it's contact us for pricing for enterprise.
And it just is at a different rate.
It's a much bigger rate.
It's at a six-figure per year rate.
And so you should really.
explain how much extra work that is and you know you're giving up the reinforcement learning but we
understand that's key there are people you know i now pay uh because i needed to have security for
you know as a finance firm you know so now we can for google docs for slack we pay for higher versions of
this specifically to have access to APIs or specifically to have like backups of everything or
monitoring of everything. If you have the standard Gmail as an employer, you can't search through
all the emails in your organization, but you can, like, I guess change somebody's password and then
go individually and search in it. You are going to bank and you need to know if somebody's talking
to this person or there was fraud going on or somebody did something inappropriate. You have to
search all emails for compliance reasons. That's like, that's not $8 a person, $50 a year.
Now you're at, you know, $300 a year.
So look at the pricing, Slack, and Google Docs charge for it's like super enterprise.
And you can probably find that by talking to an LLAB about like what is the pricing and what are the features.
But those and the way to sort of back into it is look at the compliance industry and finance because they have the most acute.
The government forces them to keep all communications.
Like because if you were to make banks, Goldman Sachs, trading desks.
they need to have every phone call recorded, every trade, every trade recorded to make sure they
didn't like sell somebody something they didn't. And if somebody says, I didn't buy that,
you know, when they're on the trading desk and everybody's ordering, they have the recording
of it. And they're like, well, here's, I can play back the recording for you. Like all records are
all phone calls on the trading desk are recorded, every text, to make sure they're not doing
insider trading, all that compliance work. So compliance is a way for you to understand how to charge
because it's very similar to that. And I think it will be analogous in our industry.
is people are willing to pay, I'm going to think it's four times as much, three times as much.
I don't know what the multiplier is, but I think it will be four times as much to have that,
and then on-prem might be, you know, 10 times as much if you want that privilege of,
we're going to run our software in the cloud for you and this thing.
Again, as an entrepreneur, you only have so much work you can do.
So the version that's cheap, we get the reinforcement learning,
the version where we don't get the reinforcement learning, you know,
and we don't even see what you're doing,
that could be a different price.
Okay.
And 10 times more that I would have never imagined.
But thank you.
Thank you for telling me that.
Great job.
And I can't wait to see you in person.
I'll see you at the graduation, demo days, barbecue, everything.
All right, everybody, this has been another.
Thank you so much, Alex.
Yeah.
Thanks for coming on that.
This has been another amazing episode of this week in Starves.
Do us a favor.
Subscribe, rate, comment over at Spotify.
Spotify, iTunes, everything.
Just let us know you're watching.
He's at Alex on the Twitter.
X.com slash Alex.
I'm X.com slash Jason
and we'll see you all next time on the second
on the second startups.
