This Week in Startups - Jason’s Tesla Optimus prediction, Anthropic’s latest mega-raise and more | E2172

Episode Date: September 3, 2025

Today’s show:Find out why it’s important to “get curious,” and more deep founder insights on a new TWiST.Jason and Alex are back with a look at Robot vs. Human violence spilling out into the s...treets, Elon Musk’s vision for humanoid robots, and a reconsideration of Apple’s open-source AI models. Is the hardware giant not getting enough credit for its smaller-scale innovations?Plus Grok has another hit model, AND a chat with Scale Social founder Runbin Dong about the importance of knowing your worth.Timestamps:(0:00) Robot vs. Human violence in the streets! Is anti-clanker behavior inevitable?(05:13) Producer Claude’s company Anthropic is growing FAST, raising BIG money(09:21) More on why Jason is convinced Tesla’s Optimus robots are the future(10:35) Monarch Money - Get 50% Off Monarch Money, the all-in-one financial tool at www.monarchmoney.com/TWIST(11:50) Show Continues…(20:00) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at https://www.Squarespace.com/TWIST(21:19) Show Continues…(23:31) Ask Jason: Should you get a ticket for messing with an autonomous vehicle?(27:04) Is Apple not getting enough credit for its open-source AI models?(30:30) AWS Activate - AWS Activate helps startups bring their ideas to life. Apply to AWS Activate today to learn more. Visit aws.amazon.com/startups/credits(31:55) Show Continues…(38:08) Grok has another hit AI model… how can anyone even keep track of this?!(40:27) Runbin Dong of Scale Social stops by from ICELAND(42:54) How Runbin’s job delivering homemade dumplings inspired his startup(47:05) Why founders need to know their WORTH when pricing their products(59:21) Jason’s advice for companies that are creating their own categorySubscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.comCheck out the TWIST500: https://www.twist500.comSubscribe to This Week in Startups on Apple: https://rb.gy/v19fcpFollow Lon:X: https://x.com/lonsFollow Alex:X: https://x.com/alexLinkedIn: ⁠https://www.linkedin.com/in/alexwilhelmFollow Jason:X: https://twitter.com/JasonLinkedIn: https://www.linkedin.com/in/jasoncalacanisThank you to our partners:(10:35) Monarch Money - Get 50% Off Monarch Money, the all-in-one financial tool at www.monarchmoney.com/TWIST(20:00) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at https://www.Squarespace.com/TWIST(30:30) AWS Activate - AWS Activate helps startups bring their ideas to life. Apply to AWS Activate today to learn more. Visit aws.amazon.com/startups/creditsGreat TWIST interviews: Will Guidara, Eoghan McCabe, Steve Huffman, Brian Chesky, Bob Moesta, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarlandCheck out Jason’s suite of newsletters: https://substack.com/@calacanisFollow TWiST:Twitter: https://twitter.com/TWiStartupsYouTube: https://www.youtube.com/thisweekinInstagram: https://www.instagram.com/thisweekinstartupsTikTok: https://www.tiktok.com/@thisweekinstartupsSubstack: https://twistartups.substack.comSubscribe to the Founder University Podcast: https://www.youtube.com/@founderuniversity1916

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Starting point is 00:00:00 I did a tweet today. I believe Optimus is going to be the greatest product ever created by humanity, including the wheel in this, obviously. It is going to be the most successful product in history. And people will forget that Tesla ever made cars. This week in startups is brought to you by AWS Activate. AWS Activate help startups bring their ideas to life. As you build and scale your business,
Starting point is 00:00:34 activate credits grow with you to support your changing needs. Apply to AWS Activate today and receive up to $100,000 in credits. Visit AWS.com slash startups slash credits. Squarespace. Turn your idea into a beautiful website. Go to Squarespace.com slash twist for a free trial. When you're ready to launch, use offer code twist to save 10% off your first purchase of a website or domain. And Monarch Money.
Starting point is 00:01:06 Get control of your overall finances with Monarch Money. Visit monarchmoney.com slash twist for half off on your first year. All right, everybody. Welcome back to this weekend in startups. It's your boy, Jason Calacanis, and my co-host here, Alex Willem. How are you, Sir? Have a good weekend. Oh, fantastic.
Starting point is 00:01:23 Tons of time with the kids. Last ice cream stop of the summer. and we bought Ada a little balanced bike. So it was honestly amazing. Jason, before we get started, though, I have a request from everyone who is a Twist fan, Twist listener, even the occasional Twist Enjurer. If you go to GetProspective.a.i slash share slash twist,
Starting point is 00:01:43 there is a little survey that our dear friend Lon put together, and we would love to hear from you about how the show is going, what we can do better, and we are collecting all of this feedback so we can make the best possible podcast for y'all. That's getperspective. of. AI slash share slash twist. Okay. Another way to do this would be to do this week in startups.com slash survey and then have that
Starting point is 00:02:05 redirect to it. Just make it a little easier for us. Actually, it turns out there's a type form or a survey. Our old survey is there. So let's clean this up and post. But yeah, another good way to do it. And we'll put it in the show notes as well. Surveys do help.
Starting point is 00:02:18 Tell us what you love. Tell us what you want to see more of. Okay. Did you see this video that's going viral? We have violence in the streets. Autonomy is not going to come without a price. We are already having robots attacking people in China, and we have people attacking Waymo's in the United States.
Starting point is 00:02:39 Play the video. All right. So first up, this is a video from China. Producer Long thinks this is staged, but yet it's very, very funny. It's a unitary robot accosting the man on a moped. And Jason, you just can't make this stuff up. Enjoy.
Starting point is 00:02:55 How don't I get one of these unitries? Oh, my God. You can just run them with like a joystick, right? And this guy's got a dressed up. Yeah. So the unit tree has a little backpack on in like a jacket. And this guy on his mobile, it looks so confused as the robot comes up and tries to, now it's boxing the bike.
Starting point is 00:03:11 Oh, my God. He put boxing gloves on it. Can I get one of these robots? How much does it cost? Can somebody get me one of these? I want to bring it to the All-In Summit next week and start harassing people with my robot. All right. Now, on the Waymo front, Jason, people are having various reactions to,
Starting point is 00:03:27 robots around the world. And I would say that self-driving cars count as a robot. So here we have from Austin. And the subtitle here is Austin Transplants harassed Clanker downtown. So here is the clear. Yes. We'll talk about that in a second. But here are a couple of gentlemen accosting a waymo. And it's kind of sad. They're just being kind of mean to it. They're standing in front of it. They're hitting it. They're making faces at it. I think they're using the force to just hold it in place. Like there's a passenger in there. They're holding a human husband. hostage. That's terrible. I mean, this is, this is going to become an issue, folks, because as these things become more prevalent, people are going to F with these things in New York. I guarantee it.
Starting point is 00:04:10 And Waymo just got their permit for New York. And, you know, watching these guys, what I noticed was there's a, there's a rail crossing back there. And so not only they effing with the Waymo, they're effing with the passenger. They're also creating a is safety hazard. I don't know if that's in the train tracks or not, but this could become like an issue here. And there's going to need to be a law that if you F with a self-driving car, talking about regulations, that there's some ramification to impeding a car. Now, they're in the middle of the street. I don't know if it would be jaywalking or whatever, but if this does become a trend, there was another video that went viral in San Francisco this past week of a bunch of folks
Starting point is 00:04:54 jumping onto a waymo and doing backflips off of it to the point which a cop had to be called because a bunch of drunk people decided, and I don't know what, this is like cow, this is modern cow tipping. That's our first, I think, breaking news story. Do we have a breaking news story here? I mean, it's as breaking as you can get on a podcast with a set recording time about an hour or two ago. Anthropic, the American Foundation AI model company, best known for competing with both
Starting point is 00:05:21 XAI and OpenAI for all that AI market share. announced that it closed its series F, Jason. Now, $13 billion was the total raise. We had heard five originally. Then reports were out that it was going to grow to $10 billion because of outsized interest. Turns out the number is $13, $17 billion pre-money valuation, $183 billion post-money valuation. More money, higher price than expected. Very bullish for the company.
Starting point is 00:05:46 Yeah. Some of these companies are crushing it in AI. They found revenue streams and their products are extraordinary. You know, Claude is what I use in my perplexity browser. I talked about that before. And I bounced between the LMs, but man, for deep research, Claude is really undefeated, I think. When I do deep research, man, it shines and these browsers.
Starting point is 00:06:12 And did we get on the Claude browser yet? The Claude for Chrome extension has not approved me yet. I'll talk to Lon about that because I really want to test it live. We need to email that. They did only give out a thousand keys. I think it's a little bit right now, Jason, like the roll out of Robotaxie with Tesla. I think they're probably picking and choosing a little bit. And no shame to that.
Starting point is 00:06:34 It's a new technology. I'm not annoyed, but it's not like a general beta we can opt into. But the things you're outlining are why iconic fidelity and light speed, you need three lead investors to fill out a $13 billion round. It took the plunge here. But also, Jason, I want to point out that a lot of the reporting we've seen about how fast anthropic has grown, the company went ahead and confirmed. So they did say, yes, we're at about a billion ARR to start the year. We crossed $5 billion in August.
Starting point is 00:06:58 And then here's the other thing that really kind of blew me away. Claude Code. Now, this is their command line interface, agenetic AI tool. My brother-in-law, who writes a lot of code, explained to me why it's using the CLI matters. A little bit opaque to me. But what's really cool for investors and for the general public is, Claude Code has now reached a $500 million run rate in, well, I've reached General Access
Starting point is 00:07:19 in May. So not that long. The company is just fired on all cylinders, which combats, I think, the kind of AI doom and gloom we've seen in the last couple of weeks since GPT5 came out. People have been pretty negative. Even my neighbors are asking me about this. So I think this anthropic round kind of pushes back against the sad narrative that's been forming across AI for the last, I don't know, 10 years. Which we should get curious about. The sad narrative seems to be based upon a massive amount of spending and wondering when that money gets paid back.
Starting point is 00:07:48 not something you need to worry about. These are people who could afford to lose the money, right? Like, you don't have to worry about like meta adding a bunch of servers or Microsoft or Google or XAI. Like, they can afford it and their investors can afford it. Some of them have war chest of cash. What else are they going to spend on a stupid dividend? That's dumb. That's not a bet on the future.
Starting point is 00:08:15 That's betting against yourself. That's saying, I have no more. ideas left. I'm just going to give shareholders money instead of putting it to work on something else, right? Now, buying back your shares is different because that means you think the shares are underpriced and you want to penalize the market and let them know, hey, I think our shares are underpriced. So some combination, but the dividends is what I really have a problem with, because giving people a buck, a share, when you got a $500 or $200 share or like, okay, fine. But who's in it for that. Who's in it? Who's in Microsoft or Google or Apple for the dividend? Like some wunks.
Starting point is 00:08:55 I mean it for the rush of a new product or service. I would have rather seen Apple, for the love of God, release a car or some new product that inspires me. But we should get curious about this because the other thing that people are underestimating is the impact of these robots. We did a goofy thing about this robot. I'm going to go, we're going to circle back on the docket, if you don't mind. Not at all. If you can tell me a little bit more about this robot, I know you had some other videos of it, but I did a tweet today. I believe Optimus is going to be the greatest product ever created by humanity, including the wheel in this, obviously. It is going to be the most successful product in history. And people will forget that Tesla ever made cars.
Starting point is 00:09:46 In another 10 or 20 years, people are going to say, remember the company Sony, they used to make rice cookers and hot blankets, heating blankets. No, I think the first product was a rice cooker and a heating blanket. What did you think it was? Well, I was just thinking back to like the 90s and I was like people by thinking of 40s and 50s. I realized, well, bantering that I was off by a couple of decades. Anyways, keep going, rice cookers, blankets. Fantastic. Right. This could be, like we could be sitting here thinking like all these incredible cars, EV revolution, self-driving, all a footnote. These robots are going to become the best-selling products in the history of humanity. And they're going to change the world more than the internet.
Starting point is 00:10:36 When you're busy all day at work, like us founders and investors are, well, one of the easiest things that you're going to let slip through the cracks. personal finances. So many smart people are running their own companies, but couldn't tell you what's going on with their investments or even name all their different accounts. Well, Monarch Money, it's a quick, easy-to-use personal finance tool that's going to get rid of that fear you have in the back of your head. It's going to make you more confident about your nest egg and tracking your goals. I'll be candid with you. I'm worrying about all these funds I've invested in. I'm J-trading. I've got stocks. There's a lot going on in my world. And I need a fast, simple solution for my personal finances that isn't going to melt my brain
Starting point is 00:11:23 after a long day. Make it simple. And Monarch Money has done that. They help me keep track of what's coming in, what's going out. So stop leaving money on the table. You might not need to keep track of every dollar, but ignoring your finances, hey, that could cost you big down the road. So use the code twist at monarchmoney.com for half off your first year. That's 50% off your first year by going to monarchmoney.com.
Starting point is 00:11:48 and using the offer code twist. Okay. So, Jason, first of all, give me, you said 10 years or 15 years? What's the timeline for this change? I think we should put a little bit of a barricade around it here. Well, I think people are going to start realizing this in two years. I think right now we see the robot kind of goofing around. Just like, I don't know, 10, 15 years ago, we saw like drones goofing around.
Starting point is 00:12:16 we saw the DARPA self-driving product goofing around. We saw the EV one from, I think Chevy was the first EV that they leased to people and then destroyed them because the oil industry, giant conspiracy, whatever. Like things start as toys. And then they become real. And this robot, you can tell it's a toy because the applications are doing a prank on the street and scaring somebody. Or boxing demonstrations, as I'll show you right now. Observe. look at this.
Starting point is 00:12:49 Not very intimidating, but I guess technically impressive, if you're watching the audio, listen to the audio version. It's a unitary robot doing some martial arts. Are we sure this is real? Not as well, it says Jason right there not generated by AI, so it has to not be because you can't lie on the internet. I mean, we're watching this do Tai Chi, and I think we're both having the same reaction, which is why they put the footer there.
Starting point is 00:13:14 This does not seem real. But then, you know, when somebody like Dana White, who is one of the great innovators of our time, who I would love to interview at some point, I don't want to play blackjack with him. I mean, I don't know if I can stand those stakes. Man, I watch him play blockjack. He goes up. What does he play a hand? Per hand, it's got to be tens of thousands of dollars.
Starting point is 00:13:36 And I see he plays multiple hands at a time. And there was a video on the internet that I just saw this weekend where his wife, like, comes to him, like caressing his shoulder at the table, whisper something to his ear. He kind of shakes his head, yeah, you're right. Because he went south for a million with like a bad beat on like some splitting tens
Starting point is 00:13:54 or whatever the hell happened. But anyway, the guy's a billionaire. He can afford to do it. He likes to get the rush from the blackjack. I get it. Better he's doing that than other bad pursuits. But here it is. This went viral last week.
Starting point is 00:14:06 So again, things start as toys. People get curious and then the world changes. So in this video, we have two of the little robots and this time they're going to box against one another and uh as i said in the pre-show they're not going to knock you out yet but they do seem to be slowly improving there jason that's just not very intimidating to me you know that's not uh i'm not scared yet yeah what if we um had a blade pop out of the the the keel i'm afraid of being stabbed yes uh i need one of these immediately
Starting point is 00:14:38 can somebody get me one of these i don't what do these things cost like 10 grand five grand 16 to 21, I think, was what lawn pulled for us. So it was not that much Monday. I mean, like about as much as a really good four-wheeler for your ranch probably. Yeah, because somebody contact them and ask them if they would let me have one next week to play with at the All-N Summit. I'd like to show up at All-In Summit with this and just start walking around with it on stage and having it do crazy stuff. Things start as toys. Okay.
Starting point is 00:15:04 Then people get curious. And then technologists adapt the technology and the platforms to do things in the real world. We saw, and we had on the show just a week or two ago, these Pinscher robots doing folding laundry. Sincere AI, and it was, I forget the name of the actual product, but it's S-Y-N-C-E-R-E is that company. Jason, I want to ask you about Optimus itself, though, because we talked on the show quite a lot about figure and the other companies that are also pursuing this vision, lots of capital, lots of progress. And I think some of them got started before the Tesla Optimus Project. You're framing this not just as a humanoid robots are going to become this very common, very powerful thing, but that Tesla's optimist in particular. So you have different friends than I do.
Starting point is 00:15:47 What are you hearing about the optimist in particular that gives you so much enthusiasm? Well, you know, when Elon says the future of the company's optimist, and you see him get into what I'll call warlord mode, he's not doing politics. You don't hear him talking about politics anymore. But you do saying him like, he released version four of his master plan. He says 80% of Tesla's value will be optimist. I think it's going to be 99%. I think all the other products will be like merch or like secondary products. Like all the other.
Starting point is 00:16:22 Even self-driving. I mean, I think I said this before. I do think like a dozen people are going to get there all around the same time. And so and then there's a giant world out there. but there's something about this product and the factories that Elon is able to build. There is no human on the planet who knows more about factories and building factories than Elon Musk. Now, there might be other people who've built more factories, but not the most advanced factories. I'm talking about a singular individual who I watch over 20 years, build his first factory, build the next factory, build the next factory, build the next factory, buy the largest stamping machines.
Starting point is 00:16:57 If you look at those stamping machines he used to build the cyber truck, which wasn't the hit, people thought it is going to be, but what he learned from using those giant pressing machines, somebody can look it up, the giant pressing machines. I saw them in person, actually. He showed them to me when I visited. These pressing machines, and I'm not sure what they're called, but producer cloud will get in under 10 seconds, obviously, because producer quad's brilliant. Yeah, the giga press is what they call it.
Starting point is 00:17:27 It's actually a German company that makes them, that he sourced them from. And then he challenged them, is my understanding, to make a big, one and then to make a bigger one. And I think he ordered them or ordered them in advance. Well, this is public knowledge. Here's a video of the Model S. This is going way back in time, Jason. This is back to 2012 to how long they've been doing this. But here is an example of some of the pressing machines they used to make. Yeah. Model S cars. So really part of the game for a while. Yeah. And they've kept going. They've kept going. They've kept going. So what I think's going to happen is he's going to make an
Starting point is 00:18:02 optimist that understands the real world because of the self-driving experience, which is what but one AI experience. Ah, I see. And so that combined with all that knowledge plus the XAI knowledge, plus the factory knowledge, means he's going to be able to make robots to make robots. And we could be sitting here in another five years, and he's got a factory, or maybe even converted the Tesla factories, some of them adapted some of them to make optimists at scale. and then to have optimists understand the real world because all the Tesos have mapped out the entire world and understand everything in it.
Starting point is 00:18:37 And then you just take what he learned there from, you know, their dojo computer or whatever. And they have colossus, that computer. And I think like Dojo might have been shut down or it's been deprecated to work on new things. But you just think about what he learned standing up Colossus, which Invidia said was the greatest, like, feet they've ever seen. Like Jensen was like, I've never seen anybody do something like this. Like it was unbelievable how quickly they did it. Yeah, and Tesla did disband the Dojo team. That was in mid-August.
Starting point is 00:19:07 I'm trying to pull up the earnings call. I don't quite have time, but if I recall, the Tesla earnings call did discuss Optimus Ramp. And they were discussing, I think, something like it's showing up in the earnings late next year, which isn't that far away because it's already Q3. So we're thinking about four quarters away from actual revenue. Jason, you're thinking in two years, eight quarters. We'll see it impact our lives. All I'll say is this. Hell yes. Faster, please. I'm so tired. Elon frequently late, but never wrong. Like that's, you know, he basically gets it right eventually.
Starting point is 00:19:41 So everybody's mocking him or pulling these clips and making these like clips of his claims about Robotaxi. Sure. He was too optimistic about that. Maybe he's too optimistic about optimist. Whatever it is. Like he'll figure it out. I think the timeline for Robotax is like one to three years, depending on, on the city of the regulation to take the safety driver out. If you want your business to succeed online, it has to stand out, and that's why you need a beautiful, world-class website. The good news is you don't have to hire an expensive designer anymore, nor do you need a bunch of developers.
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Starting point is 00:21:24 some like Tesla Q anti-Tesement. I'm like, guys, I own the first Model S ever made. I own the 16th Tesla ever made. They're in my garage, you know, 20 feet away from me right now where I'm sitting. I'm the biggest Tesla fan in the world. And it's just, you have to be realistic of, like, it took five or six years for Waymo to get approved at each city and to figure out all the edge cases. And he's doing this probabilistic model, which means it's going to be able to navigate anything, anytime, anywhere. But in the short term, it's not going to understand, like, oh, the 290 or the 405 has. this exit closed in the way that Waymo does with a deterministic model. And then they're all like
Starting point is 00:22:06 freaking out. But they all make videos incessantly. Then they're quoting me, guys, I believe in Tesla, obviously. But I do think every single person who's doing self-driving is going to take one to three years, one to three years to get approved in each city. And I don't think Waymo is going to be able to like snap their fingers and turn on New York either. Maybe it takes Waymo. 12 months in New York. Maybe it takes some six months, whatever. No shame in the safety driver game. We'll get there when we get there, folks. And that's not me talking my Uber book. You know, Uber's going to be just fine. But I do think Optimus is going to shock people when he does figure it out. And maybe it's version five. Maybe he's on version two right now or three. But they will figure it out.
Starting point is 00:22:53 And I'm trying to think of an area in the world where this doesn't have a dramatic effect on everything. A dramatic effect on everything on the planet. I could see optimists. There could be a million optimist robots working at Amazon in a very short period of time. And Alex, looks like we have a question from our live audience. If you don't know, we do the show live.
Starting point is 00:23:19 You get about 20% extra show. And you get to hear us do technical. things and, you know, you know, pull up stuff from producer Claude. But there was a question, I think, from the audience. Yes, here it is. So could there be a world where you can get in trouble for interrupting autonomous driving? And how would that work? Yeah, it would work like anything else, a ticket.
Starting point is 00:23:43 You would get a ticket. So some places like drinking in public is not allowed. You get a ticket. And if you pay a fine. Yeah, and just like you would probably get a fine for lifting the gate on a railroad or, you know, when I first moved to Santa Monica, I was there. Actually, it was before I moved there. I was there with a rent a car. I was late for a lunch.
Starting point is 00:24:09 I parked on one side of Olympic Boulevard and the lunch was on the other. I parked. I got a spot. I jump out of the car. I walk across the street. Whoop, whoop. Oh, really? That's the sound of the police.
Starting point is 00:24:20 Whoop, whoop. That's the sound of the police. I get pulled over by Santa Monica. Good. We see a driver's license. You're jaywalking. I said, I'm jaywalking. For jaywalking.
Starting point is 00:24:30 I say you give tickets for jaywalking. Absolutely. You're from New York? Because I had the accent back then. And I literally handed my thing. And I said, I am so sorry, sir. I am born and raised in New York. It's my first or second.
Starting point is 00:24:44 It was my second time in California. Nobody told me. If people told me that jaywalking wasn't a thing here, I looked left, I looked right, I looked left again. cars anywhere. In New York City, we play Frogger. Guy laughed.
Starting point is 00:24:58 He gave me the ticket anyway. He said, well, now you're not going to forget. Here's your ticket. I didn't tell you. Thanks. Well, no, of course not. But I do. I say, throw around the garbage.
Starting point is 00:25:09 I'm paying this. Goodbye. Bye. Somebody's looking it up right now. I'm going to get dinged for the fine. But do you think that a fine is going to be enough of a negative incentive to stop kids from doing things that are disruptive because there are fines for, I believe, in Providence, like unmuffled motorcycles and cars and doing donuts in an intersection to make a lot of noise
Starting point is 00:25:31 to annoy everybody. We have a police force here. We pay a huge chunk of the city budget for it. And every night, at an intersection near my house, it is like I'm at NASCAR. And so I think we need bigger fines. Like, I should be allowed to hunt you with a paintball gun. And I think we should expand that to people who abuse self-driving cars. It's easier. You don't have to take a paintball, gun out. All you got to do is talk to your neighbors and set up a camera and then just submit the video to the police on a USB drive via certified mail, put your complaint in, give the driver, give the license plates, and say this is my first, this is my second. And then the police, once you've documented it, the police take action. I know this from past experiences I won't talk
Starting point is 00:26:16 about here. But having had situations where I documented stuff with the police and sent it via U.S. certified mail and sent it via FedEx and then followed up with a follow-up. I haven't heard from you. This is my second follow-up. Hey, this is my third follow-up. I would like to hear from you. This is my phone number because now they have to see why A. Because if that car spins out and kills a person or a dog or plus property damage and
Starting point is 00:26:41 then you have given it to them, I know police because I come from a cop family, extended family especially, once somebody is documented it, I mean, you got to cross your teas in your eyes or it's going to be on you. Whoever opened that envelope, wherever took the report, does not want to get dinged. All right. Not quite as fun as paintballing, but what can you do? All right, Jason, next on the docket. Clement from Hugging Face, a company that you and I both know as an online repository of open source AI models argues that Apple is not, in fact, a complete dud in AI, as we have said on this show, I think about 14,500 times, but instead is actually doing quite well. Now, the argument here is that because Apple's put out a couple of targeted models usually made for on-device AI inference that they're not falling super far behind.
Starting point is 00:27:33 A couple of recent examples are fast VLM and mobile clip two, the second generation of that. I have notes about these models for us, but I'm just really curious, is it enough for a major technology company to build models for a niche use? case and to seed the market for general purpose AI, or is Apple making a strategic error here? And I'm a little bit torn. So I kind of wanted to get your perspective on what's the best way for Apple to approach this? You know, number one, Hungyface is a great company. I love that. Such a great company.
Starting point is 00:28:07 Yeah, it's so great that they're like, you know, organizing all this. And Colmante has found his voice on the X.com platform. So I highly recommend following him. I'd love to have him on the pod. I've invited him. He just told me he's very busy. So we need to get that, not producer Claude for this,
Starting point is 00:28:23 but producer Oliver. Let's get that worked out. Open source is a huge advantage if you're behind. I believe the stuff Apple's working on is open source. I could be wrong. But I believe these are all open source models that they're doing. And if they are, in fact, open source, that makes a lot of sense to me.
Starting point is 00:28:45 because if you think about what's in Apple's wheelhouse, it's creatives. That's their biggest strength. So photographers, video editors, graphic designers, that's their wheelhouse, right? It was originally the creative computer. If you were a business person, you had Microsoft Office Windows here, Apple, you know, creative, do that. Now it's the two platforms do business equally well, maybe not video games equally well, but they do, you know, almost everything equally well. But you give the advantage to Apple for creatives. It is a standard, right?
Starting point is 00:29:16 I just want to back up what you're saying here, Jason. I knew that the open ELM model for them, a small language model was open source, but I've just confirmed that both mobile VIT and Fast VLM are also open source. So yes, Apple has been using a lot of small targeted open source models, but open source. So Apple makes money through elegant, beautiful hardware devices.
Starting point is 00:29:37 If those devices are so sought after and they get more features and more functionality than people don't switch off of them and they get locked into that ecosystem. There's a duopoly in the United States and the world of Android and iOS and iOS. I believe iOS is up to, are they up to 60% market share in the U.S. now? It was like a big moment maybe five years ago
Starting point is 00:30:04 when they tipped over to become top market share. And what this showed was, price was not the determining fact. factor for a smartphone purchase. People did not care about price. They cared about features. They cared about design. They cared about the velocity of it, ease of use, the family features, you know, all that kind of stuff. And they've just built a better operating system. So what's their market share up to now? I'm curious in the eyes. We're all familiar with AWS Amazon Web Services. That's the cloud platform that powers so many of your favorite brands. But do you know about AWS activate? That's
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Starting point is 00:31:15 the difference between getting traction and bringing in revenue or, hey, let's call it what it is running out of money, okay, and shutting down. AWS knows this. That's why they've created the ultimate toolkit for early stage startups looking to boost growth. With AWS activate, you're going to get up to $100,000 in AWS credits, hands-on support and training, plus exclusive discounts with some of our favorite companies and tools. So start getting the support you need at every stage of your startup journey. To learn more, visit is it AWS.amazon.com slash startups slash credits. That's right. AWS.com slash startups slash credits. According to a stat counter July 2025,
Starting point is 00:31:59 data, iOS has 59% market share in the U.S. So just under 60. And it gyrates month to month, Jason, but call it just under 60%. Well, thanks to producer Claude for finding us that source. Producer Claude is very, very fast. And thanks to our friends at Anthropic, that. We covered them in the news as well, but they also make great stuff just for us on the show. Fantastic. And we'll give you a discount code later. You can get 50% off all their stuff. They give us a nice discount code to share. So this is brilliant on their part. If the community of open source and startups and other folks start working on mobile VIT and open ELM and those things get an edge like the Chinese ones have.
Starting point is 00:32:45 You know, this could put developer momentum and ideas into that project. And then they don't need to make money off of this. They don't need it to be proprietary. They need to know how to integrate it perfectly into their iOS and Mac OS. Ah, okay. I disagree, I think on both counts, Jason. And here's why. One, I think Apple's growth era from hardware is behind it. We've all seen us reach peak smartphone. I don't think people are going to start by more laptops. My I Mac that I've had for a couple years is fantastic, don't need to
Starting point is 00:33:23 replace it. So I do think they're hunting for software-based growth. This is why they've been focusing on services. So in the future, I wouldn't be shocked if Apple's subscription consumer offerings had some AI component to them that's useful. And then the other thing is, I really do think you're right. If we're going to keep smartphones the way they are today, then building small models that you can run at the edge to do on-device inference processing are useful. I just think that the row of apps era of smartphones is fading and that companies that have a stronger general AI model they can use to build a more compelling OS from the ground up, kind of like is it adding, you know, AI to Salesforce, what if you built Salesforce with AI from the ground up, I think
Starting point is 00:34:02 that second class of future smartphones is going to be better. And I think Apple runs the risk of making essentially a better Google search and getting crushed by a perplexity, if that makes sense. Okay. So a bet is emerging here. A bet is emerging. So based on what you're saying, you believe the app interface is going away. Don't disagree that people will spend more time in the chat interface or the voice interface.
Starting point is 00:34:26 I think we all agree with that. Apple and Alexa and Syria and all these things were kind of like the false start or the tip of the spear there. That's now being wedged open. Sure. I think I would have to set odds with you. Okay. So what are the odds that a new entrant takes 10% of the smartphone market away from Android and iOS in seven years based upon an AI first phone?
Starting point is 00:34:58 So it's a very specific kind of bet here. So. Repeating this back to your new entrant, so not Android. takes 10% of the smartphone market away from the combined iOS and Android share. Right. And this would be predicated on an AI first phone. And this is a seven-year wager. Oh, I'm going to go 100%.
Starting point is 00:35:17 Okay. You got 100%. Okay. 100%. Okay. I'm going to take the other side of it. I think it's just really hard to crack this habit in seven years. So we'll put that in the docket and put it in the calendar.
Starting point is 00:35:27 I'll put it under a hundred bucks. And here we go. There's another Hyundai I'm going to win from Alex. Man. At this rate, I'm going to go, broke. No, my wager here is optimistic. Because I want this. So I'm kind of betting for the thing that I I'm trying to manifest. Thank you, Jason. I needed that zoomer, that zoomer phrase. Okay. All right. I, I, the one thing I'll say is I, I agree with you that it's possible that is it
Starting point is 00:35:55 Apple One that I pay a hundred bucks a month for now? $1,200 a year for my family. So between the five of us, I guess I'm paying 20 bucks for, you know, music. music and everything. I mean, I pay for everything. Yeah, if they added like AI photo editing to that and that was part of it, sure. I do think that the reason they're investing in this stuff is to get people addicted to making images and videos that you cannot make on the current generation of phones and laptops. So I'll take the opposite.
Starting point is 00:36:25 Ah, okay. I think what they're trying to do is break and to antiquate, to antiquate, to make, to purposely make all of our devices. is obsolete because they cannot run these AI models efficiently enough to get the value. And then the next 20-year cycle of laptops or a 10-year cycle of laptops and phones will be based on having enough power to run these models. And that to me sounds like a good bet. But there's two ways for them to win. Well, that's why Apple's worth several trillion dollars.
Starting point is 00:37:05 They're not playing single lines here, Jason. They're running multiple bets. But I just think that Apple has been too conservative. I mean, even if they made Siri fantastic, even if they made Siri fantastic, even if Siri was every bit as good today as OpenAI's chat GPT voice mode, I would still be worried about them because I don't think they're going to be able to actually rethink their smartphone designs. We've been talking about folding phones for years from Samsung,
Starting point is 00:37:28 and Apple is rumored to be working on one for the future. Well, blow me over, ladies and gentlemen. Excellent. Finally, my iPhone can have a crease in it. That's what I've always wanted from I'm from Cupertino. Well done. They're kind of fun. You know, I have my pixel nine fold and I find it fun.
Starting point is 00:37:44 You know, it's 10 to 20% of my mobile phone usage. I'm lucky enough to have the budget to play with, you know, to have two phones. Because I feel like I need to, as an investor, understand the latest and greatest. I always keep an Android phone. I always keep an iOS phone. Hey, speaking of innovation and new models. GROC's coding model I saw was breaking out. So how do we keep up with this, folks?
Starting point is 00:38:07 I mean... Well, you listen to this week in startups, ladies and gentlemen, where we keep you informed. All right, so on Friday, on the show, we were talking about GROC code fast one. And Jason, I said, look, the data's early, but it does appear to be a hit. People seem to be using it.
Starting point is 00:38:22 The gist here, folks, is that it's very, very fast, high tokens per second, and incredibly low cost, a $1.50 per million output tokens. Over the weekend, we saw the model absolutely become enormous. For a while, Jason, it became the number one model on open router. And keep in mind, they were talking about over a trillion tokens processed over an open router per week. So quite a lot of usage volume here. The thing is, I wanted to frame this in a way for folks that it made more sense.
Starting point is 00:38:47 Because if I tell you, Jason, 200 billion tokens yesterday, it's a little fuzzy. What does that mean? So I ran the math on how much revenue that is to put into kind of brass tax for folks. Now, there's a couple of assumptions. in here. I tried to figure out for a coding model, what is the average ratio of input to output tokens? Because that matters for the overall profit mix. And basically, we're going to run a 75, 25, output, input ratio. So, three to one. All right. So per every 100 billion processed tokens on a Grock code fast one using that split, it works out to $117,500 in revenue. So if they did
Starting point is 00:39:26 100 billion tokens per day, that would be about $1,000. 20K in revenue, which is a lot less than I expected, I think, doing the math. And then I ran the math again. The same usage breakdown, same hundred billion tokens for Claude Sonet 4 works out to $1.1.2 million because that model costs about 10 times as much. Now, when I ran the math last night, Claude, I'm sorry, Grock Code Fast 1 had done just under 400 billion tokens. And so that was about a half million dollars in revenue for XAI.
Starting point is 00:39:57 A breakout model, massive usage. But it's so cheaply priced, they're kind of undercutting themselves, was my takeaway. Yeah, I think when these new technologies come out, one way to get people's attention, I think I said this on Friday, is to be disruptive in pricing. And, you know, that was Airbnb and Uber's model, disrupt the pricing. And yeah, that's clearly what they're doing. I guess we have a guest today. Do we have a guess?
Starting point is 00:40:24 We probably have them waiting here, listening to the show. Maybe we should have our guest on. Yeah. All right. So next up, we're going to talk to Scale Social. Now, this is a company, Jason, that you are actually a little bit familiar with because they went through Founder University back in Cohort 10. And what they do is they put out QR codes at local businesses that people can scan. And then they upload a video of them saying they enjoyed the place that they're at.
Starting point is 00:40:45 Then Scale Social takes that. Make it into an automatic socially ready clip. And then it runs it as a geo-targeted social advertisement, creating a flywheel to bring in more people to get more testimonials to create more advertisements. I love it. Please welcome the show. It's Rundbindong. Hello from Iceland. Thank you so much, Jason.
Starting point is 00:41:03 From Iceland, where there's nothing to do but work on your startup. You're in Siberia. We're on a 10-day trip. Yeah. Oh, no, you're on vacation. It's beautiful. Beautiful here. You know, when I heard the idea for what you're building, and I'm not sure when I heard it,
Starting point is 00:41:20 I was like, this is brilliant because doing an advertisement for your product or service. You know, that can work. But in my own lived experience, you see me using that woke language, Alex, my lived experience, okay? I do love it when you go full of woke, because I know it's driving your friends nuts. In my lived experience, I get a lot of information about places I want to visit in Japan or New York or L.A.
Starting point is 00:41:56 in short videos now. To the extent, to such an extent that I have on my Instagram and TikTok accounts, and I've started to make these public things to do with kids in Austin, Austin bakeries, Austin steaks, and barbecue. But what you're building is trying to find people who authentically went to the business, had a great experience, and start a flywheel going, and then use that as advertising. This is so complicated and nuanced and takes a lot of work
Starting point is 00:42:33 that I don't think the sushi restaurant or the barbecue joint or the laser tag or they're not going to have the time to do this. So maybe you could tell us a little bit about how it's worked thus far. And then what's in it for the person who writes the reviewer makes this short? Do they get compensated? How do they get compensated? Walk us through us and maybe show us. Yeah.
Starting point is 00:42:55 Absolutely. This idea actually came out of my experience delivering dumplings door-to-door. You were a dumpling delivery guy. Yes. Shanghai dumplings, the crab and pork ones? Those are ones I like. Made by my mom. Oh, okay. Very good. Yeah, I spent my career in corporate, but had a chance to build a handmade dumpling business with my mom. She was a retired restaurateur, and we wanted to keep her busy. and we eventually sold the business, but one thing that just kept coming back
Starting point is 00:43:29 is why is it so ridiculously difficult to market your brand authentically? Food influencers were a thing, but to your point, they could be paid. And the magical moment was when our customers were actually text and or send us videos of their own dumpling making experience. And so we're like, hmm,
Starting point is 00:43:50 why can't we build a solution that does exactly that at scale. And I think it's very nuanced from that perspective. So having the operator mindset helps a lot. And do you wind up paying the reviewer and how do you engage the reviewer? That's, I think, the little nuance. I'm curious about how you tested that or started that process because I might find it a little weird, you know, to get an email from the restaurant or from you,
Starting point is 00:44:20 hey, you wrote a review on Yelp or Google, would you make a video or you find their video? How does all that contact with the individual work? Yeah, so that was actually one of the biggest challenges early on. I think a few things happened, COVID and toast. And how toast tabs and ordering through QR codes became a thing in the restaurant industry. And so when we thought about our solution, we said, okay, well, can it be QR code based? because people are already very familiar with it. And two, can we make it so lean whereby there's no app download?
Starting point is 00:44:55 So it's essentially a web app. And we've designed the entire experience to be just three screens. We've had internal battles about making more features. And ultimately, we just come back to this. Okay, it works. Okay, so Remden, when I'm in a restaurant, I see the little code, it's on the table. I'm eating my dumpling, my pizza, whatever it is. And I go, this is fantastic.
Starting point is 00:45:17 And then I scan it and then do I record a video inside the restaurant? I'm just trying to think through the actual consumer process here. That's exactly it. So you scan a QR code and will prompt you to share your experience. You will literally take photos and or short-form videos inside the restaurant. And immediately we evaluate your content live using AI. And we'll be able to prompt you on whether it's a great quality content. Maybe you can try again.
Starting point is 00:45:42 But ultimately, they will get a perk right away from the restaurant. It's instant gratification. Notification, you studied BF Skinner, genius. So what is the reward? A cocktail, an extra dessert. What is it? So it could be anything that the restaurant owner wants to give out for that location. It would be a free side, a free drink.
Starting point is 00:46:03 Turns out giving away alcohol is illegal in certain states. Okay. Two for one might work, but okay, got it. So that's their compensation. And you tell them, hey, can we use your video in our promotions for our restaurant? And scale social owns that copyright. They effectively give us the data. And one thing that we are super interested in is analyzing all of that contextual data and giving additional insights back to the operator.
Starting point is 00:46:32 There's just so much data. How much do you charge and how do you charge the restaurant? What's the sales pitch there? I'm always interested in we got the consumer side, but now you got the business side. You're creating basically like a marketplace for testimonials. So brilliant, so much work. How do you charge the restaurant? We know how you paid off the user.
Starting point is 00:46:52 They got a free, you know, dessert, whatever. Fantastic. Worth it for them to do a little testimonial. They probably enjoy being on video. What is the restaurant? Do they just pay a SaaS fee or something? Or they pay per video? How do they pay?
Starting point is 00:47:04 It's a SaaS fee. So for quick service restaurants, it's $1,000 per location per month. And for full service restaurants, so a proper dining experience is $2,000 per month. per location. You know what I love about this, Alex? Is that this is a founder who knows their worth. Okay. Two out of three people are going to say that's too expensive. But the one out of three are going to say, okay, sounds great. Let's go. 12,000 a year, $24,000 a year. Yeah, we make
Starting point is 00:47:31 $3 million here. If you can get us 10% more, you're an idiot for giving us this tool. Okay. So let's beg the question then. If you're going to charge premium, you got to show them the goods. How do you handle analytics and showing ROI to these small business owners because I know if you run a small business, you pinch a penny very, very tight. Absolutely. So our ideal customers are franchisor brands in quick service and full service. So there are proper marketing games in place.
Starting point is 00:48:03 And one of the historical challenges for this segment is imagine you're a subway owner. As a franchisee, you're contributing about 3% of your top line revenue to the franchiser brand. that goes into a marketing fund every single year. And you constantly are wondering, what are you doing for my location? You could run TV ads for all you want, but how does that translate to my specific business in Pittsburgh, Pennsylvania? We help them bridge that gap because we could take that video and literally land it in that three, five mile radius of that location. Love it. So you use TikTok or you use Instagram stories?
Starting point is 00:48:42 What's the most effective for restaurants? So we're all channels across Facebook, Instagram, Google Search Display, and we also have a fairly proprietary relationship with one of the largest ad exchange networks in the world. So they serve up billions of ads. That gets us into the long tail of advertising thousands of super local websites. Can you show us? Can you show us some stuff? Give us a little tour of, or maybe show us a couple of videos that performed well.
Starting point is 00:49:10 Absolutely. So we have tons of superlocal websites. super personalized videos on our website. This is due for a huge upgrade as well. But what you'll notice is this is very TikTok. There's not a lot of filters being applied to it. And it showcases a lot of people. And this is where our algorithms are actually teaching us something new.
Starting point is 00:49:32 When we first started the business, we're like, oh, we should show burgers and pizzas. Turns out people don't care. They don't care about burgers and pizzas. They care about seeing other people. So the magical moment that comes back is when one of our clients literally texted me on WhatsApp. It's like, hey, guess what?
Starting point is 00:49:49 Like, I had a customer who came into door saying that they saw their neighbor in one of your reels. Wow. That's powerful. What I also notice here is I'm looking at Mizuki on the top right. It's an Asian restaurant, good food, great people, an epic habachi. And then there's a like people are having fun. They're smiling. They're writing stuff on.
Starting point is 00:50:14 on fire. My kids would love to come to this. And when I see that, I'm going to get interested. I'm going to get curious. And you are doing all of the classic, like putting a logo and doing good cuts. So there's post-production being done here, either by AI or, you know, maybe tweaked manually, but you have that source material to work from, yeah. That's right. And we collect, on average, about 100 pieces of content every month. So how long does that take to get to that pace? Because I presume Runben that not every restaurant sees such quick uptake from the QR code. It's like, what's the QR code hits the tables to you have enough to do an ad for them?
Starting point is 00:50:56 What's that lag like? Yeah. So we actually baked in a 14-day free onboarding period. So again, understanding the operator's mindset. They don't want to pay for something until it's up and running. During those 14 days, this is where we designed the QR code, we literally shipped these cars. to their front door. We handle everything.
Starting point is 00:51:18 And so all they have to do is to put it up. So here I see campaign performance, July 2025. This is like a dashboard. And you can see the person got $345,000 in reach. They got 1,100 clicks. Their click-through rate was 0.32. And wow, they got 17 orders. You do close the loop, as Alex was saying.
Starting point is 00:51:39 And restaurants must be over the moon, huh? They are. In fact, this is a unique client. We started working with them in July. So we're two months in. Their general manager just got a company-wise shot up because her school performance is up 104% year over year. Wow. Compared to the same period last year. Amazing. And it's unique because they don't do any online orders, even though we still got 17. We absolutely optimized for people to visit their physical location. So this is right outside of a college campus and also inside of food court in a mall, which is historically very difficult as a business. And look at this amazing pitch from gamma.app. One of our partners is a beautiful, beautiful deck.
Starting point is 00:52:28 Gamma app is amazing. So tell us a little bit about the program. Which one did you go to? I think you went to Founding University, yes? Absolutely. How did you find out about Founding University? Which cohort did you go to? F10, 11, 9? It was the past, the previous cohort.
Starting point is 00:52:48 So 10. Just summarized, yep. So you went to F10. Tell everybody how you found us and what the program was like and why you chose to do it. So my co-founder, Kit, is based in Seattle, ex-Amazon, and she had met Lucas at one of a local event. And so we got the word from the event and we applied right away. Great experience overall. We just learned a ton through the programming.
Starting point is 00:53:19 And it also gave us enough space to just keep building and getting traction from a revenue perspective. So it was a really nice, healthy balance whereby the programming isn't overwhelming. It's sort of like, hey, here are the guardrails. Here's what you should really listen to and dial it into. And by the way, we're not going to take up your time in really building your business and traction. And so that balance was actually critical because we literally accelerate our revenue through that. This is an important note, Alex, when we built the program as a former founder myself, and I'm a founder down, right, building this venture firm with this early pre-accelerator,
Starting point is 00:53:56 founding university, and the accelerator launch accelerator, which was like, you know, YC or TechStars. What we learned was we don't want to burden the founders. You want to be wildly efficient. Founders, most precious resource is their time, and after that it's their money. And so, you know, we try to do something on Monday night. You'll learn some content. We'll have a partner, a speaker, et cetera. And then on Thursday, we have you get together with a pod and we, you know, have like a roundtable
Starting point is 00:54:24 discussion with 25 other founders and we kind of go like deep into the granularness of the business. And you get to hear other founders and what they're struggling with and also how they're succeeding. this makes it not lonely. Being a founder is lonely. And going and finding 25 other founders to spend your time with, that would be a full-time job in itself. So we basically pop up a little, what they would call, these mastermind groups.
Starting point is 00:54:48 And we do it all for the very low price of $500. And if you come all 12 weeks and don't burn the seat, you can request to get your 500 bucks back. We encourage people if they don't want to take it. They can just give it to us, and that helps us run the program. but we have 300 people come to this program, 300 teams. And we picked the teams with great track records, product velocity.
Starting point is 00:55:10 We like builder founders. So you had two founders, Rundman, yeah, in your company? Three. Three. I have a technical founder as well. So you have a technical co-founder. How'd you meet them? So Paul, my technical co-founder, he was introduced through a VC friend.
Starting point is 00:55:26 Oh, amazing. So you networked into finding them. And then what's your skill set other than being? awesome and visionary. Oh, this is actually the crazy story. I built my career in product and healthcare. So I've worked on telemedicine platforms, genetic testing startups.
Starting point is 00:55:43 And this is sort of a, I can't get rid of this idea kind of passion, whereby, you know, the dumpling was just exceptional at all. See, this is one of the keys, Alex. And for my editorial director, Air Director Lon, we're rewriting, making like a 3.0 of the curriculum. Charlie Cuddy, Jackie, Kelly, we have so many people who have contributed to this giant
Starting point is 00:56:09 curriculum, and I'm going to actually teach the next one myself personally. And we're breaking it down into like the 12 most important components. And why do people start startups is one of the initial things I'm going to talk about. And you have the personal experience and vision. itch you need to scratch. This is one of the key things. Sometimes a founder just is so obsessed. A founder obsession with something like dumplings.
Starting point is 00:56:41 And then they want to honor somebody like their mom. This is so powerful as a concept. Now, you would look at this and be like, oh, it's a SaaS tool for small businesses. Who cares? You know what? Rundbin cares. And that's all that matters.
Starting point is 00:56:57 The fact that you care means when you come to work every day, don't need the motivation. I love doing the show because I like hanging out with Juan, like hanging with Alex. I tolerate producer Oliver. He's getting his act together. He's, I mean, it's tolerable. He's working. He's work in progress. More work to do. Okay, now, to my team, you met Lucas. He got you into the program. Fantastic. It's competitive to get in. Like 10% of people get in. Then another 10% we invest in. So from application to funding, it's 1%. Every week, we asked people to send in what they accomplished that week. Remember Elon saying, Alex, what did you get done last week?
Starting point is 00:57:35 Five things, baby. Five things, right? Now the government's not doing it anymore. RIP Doge, I guess. This concept of what did you get done last week was something Elon and I talked about just when we were kids, when we were both 30 years old and early 2000s of just startup cadence. Like, can you get something done in a week? For the love of God.
Starting point is 00:57:58 Just get something done. And you had to send in those reports. You send them in. And then the fact is, we read them. And the fact that there's somebody else reading it and giving you some feedback, even if it's just a, add a boy, out a girl, how do they, them, whatever it is, whatever you're into, it's fine with me. I'm really proud of the work you've done.
Starting point is 00:58:17 GetSocial.com is the URL. And ruin a bit, anything I can be helpful with as we wrap up here? Any question you might have or blocker? you have that we could share with the audience to help everybody learn together? Yeah, I do actually. I've been thinking about that. So as we fast forward this concept, say three years from now, in effect, what we're doing is we're digitizing a word of mouth marketing.
Starting point is 00:58:47 And so we are building the core infrastructure for that to happen. And the way I like to think in analogies, it's almost as though we're building the structure. for authentic marketing. We're having to really educate our clients because we're trying to create an entirely new category. Do you have any advice for companies like ours that's really trying to control the narrative and creating that narrative and category
Starting point is 00:59:18 in the meantime as we build a company? Absolutely fantastic question. Some people manifest the market to exist that didn't exist before. Airbnb would be one of them, the idea of couch surfing, like unless you were a weirdo on Craigslist, you didn't know what that was. Getting in another person's car, taking a ride chair from sidecar, Lyft, or Uber was Alex, as you know, that's a big jump for people to make. There's a bell curve of people adopting technology, which Alex will pull up in a second. And there's a group of people who are called early adopters.
Starting point is 00:59:51 Some people will refer to them as the vanguard, tip of the spear. Now, these people, they love new technology because they see it as an advantage because in the past, they've used new technology and they've experimented with it to solve a problem and had a good experience. Then there's a group of people, you know, who are laggards. They're not innovators. They're the other side. And then there's the late majority. You know, in some cases, that might be your sibling who buys a Tesla 10 years after yours did.
Starting point is 01:00:17 They hear you talking about it. It could be the early majority of the late majority. But the innovators, that 2.5%, that 2.5%, those are the ones that will just try your product because they're so enthusiastic. And not only will they try it, they'll give you 50 good ideas, they'll pay for it, I buy everything. I buy the pixel fold. If I use it and I like it, great.
Starting point is 01:00:41 If I don't, it goes in a draw, I sell it, I gift it, whatever. I don't care. I consider it a cost of doing business. The laggards and the late majority, they are going to hand ring forever. And so you have to teach your team to sort these people. And the way you've done that is by having a bar pricing. And hey, you've also studied your customers and realized they're savvy. They don't want to pay for it while they're learning.
Starting point is 01:01:09 So you gave them that 14-day trial. Very savvy. Don't waste your time on people who don't want your product or don't understand it yet. focus on and identify where your most innovative people are and what they've used in the past. The people who will love your product are people who've used toast. What a great thing I heard you say earlier. If they use toast, that means they knew what a QR code was. You don't have to explain it.
Starting point is 01:01:38 They know the value of it because now they don't have to have as many waiters, which are hard to find. You just need runners. Runners don't need to speak English. runners don't need to be charismatic. They need to run the goddamn Mozilla sticks before they get hard to the table. That's why they're called runners.
Starting point is 01:01:57 And that toast revolutionized restaurants where you could have three runners and then one manager come over and say, oh, how is everything? Oh, yeah, great. And you also got rid of this trying to flag down a reader. The people using toast,
Starting point is 01:02:13 understand efficiency, they understand customers, their customer obsessed. So is there another equivalent to toast? It might be the person who puts a cold brew tap in their restaurants. Right? Some people might put a cold brew tap in their restaurants or a kombucha one, which means they're part of the vanguard. They're the innovators.
Starting point is 01:02:31 They want to try new things and delight customers. So it's really that simple. Canva is the perfect example of a market that manifested itself. They manifested Photoshop for people who don't want to learn Photoshop and spend $1,000 on, you know, Adobe. No offense to Adobe's suite of products, but they're complicated and they're for professionals. So they said, what about the other 95% of human beings?
Starting point is 01:03:01 Let's manifest that. So what I do think you need to think about is the next group. After you perfect this group, you don't want to get the team distracted, but you as the founder should be thinking, what's another big ticket item that a personalized recommendation from somebody in your town would get people to buy?
Starting point is 01:03:22 Well, if you did it for a car company, there's new car companies out there. One of them is called Scout, another one's called the Grenada. If you had the people who own these cars making videos and you convert somebody, this thing's got a $10,000, $20,000, these costs $100K.
Starting point is 01:03:41 Man, if you get them to do, do this, you could ask them for 24K a year. Plus, you could say we'll do a hundred K consulting for you to help you get this going. You could give us your client list. We can email the client list. The clients could get a special backpack or a piece of merch for doing it. And we would like you to give us $1,000 in affiliate fee, $3,000 in affiliate fee every time one of these go. What if you sell 10 a month? Now you got a $500,000 client. So just start thinking, Big ticket. What about colleges? People want to know about colleges. Oh, I chose to go to UT. I chose to go to this college. And I made some videos about what it's like. Those high-paid colleges, they might pay for something like this and they might give you like they give a spiff to people who get full fair Chinese students or Singaporean students. They will give them like five or 10K these brokers every time they land something. So I just want to start thinking about that. you just telegraphed a deal that we're working on.
Starting point is 01:04:42 It's RV campers. Oh, smart, smart, smart, smart. Well, here's the thing. I've been out this for a while. And if I seem like I'm really smart, you don't need to be smart. You just need to do a lot of meetings and listen and get curious
Starting point is 01:04:57 to go full circle from the beginning of this. You don't need to have 160 IQ. You just need to talk to people with 160 IQs or people with 100 IQs who are gritty. Doesn't need to be pretty, but it does need to be gritty. Rundbin, I'm so proud of you. I'm so excited to be on the cap table. Sky's the limit here. Get back to work, okay?
Starting point is 01:05:18 Thank you. You got it. I salute you, sir. It's been another amazing episode of this week in startups. Today's Tuesday. We had the day off, but we got the Wednesday show coming. We got a Friday show coming. Incredible stuff coming. God, I love my job. I love I love doing this because it's never ever boring to talk to founders before the show you weren't even here yet. Rumbin and I were just talking about League of Legends in China. Like I mean, it's just founders are such dynamic, interesting people. They never fail to be an espresso shot to the brain.
Starting point is 01:05:52 Absolutely. And they, you know, the biggest thing for me was, you know, when he went through that diligence thing, just this weekend I was writing to my team about the purpose of the diligence to keep it in mind to make sure we communicate it to founders. And then what a great testimonial. I'm joining your syndicate so I could put 5K into startups because that's like the minimum I think we do is like you put like as little as 5K in which you'll never get on the cap table
Starting point is 01:06:16 of a startup unless you can write a 50K, 100K check. They just won't take your check. But with the syndicate.com, we'll have 20 people put in 5K or we'll have 200 people put in 4K, whatever it is and we'll put 800K into a promising startup. Again, 80% fail, 90% fail. So only bet. and invest money you can afford to lose.
Starting point is 01:06:36 But he was like, hey, if you diligent us this much and you've helped us this much, hey, the inventory at the syndicate.com, you know, it's probably pretty good. If you are an accredited investor, the syndicate.com, you can go sign up. Kelly and Maddie are running that, and they do a great job. And we now have a 50-person investment committee. We call it the deal committee, Alex. I haven't disclosed this publicly yet. but 50 of the most engaged members of the 11,000 person syndicate,
Starting point is 01:07:04 of which I think 4,000 have made an investment, now meet every week. They sort through three or four companies a week, I think, two or three, four, depends on the week. And then they will do pre-commits. And then we decide whichever one gets the most pre-commits, we'll send to the rest of the syndicate. And then I ask them to give candid feedback. We put that together, and then we give it an aggregate to the founders if they don't make
Starting point is 01:07:28 it through the deal committee. And so they get some good feedback and they know when to come back, right? I love that. Also, I've dropped by a couple of the syndicate hangouts and done some talks with them. Super nice people, Jason, just the nicest. Producer Oliver just found my internal message. And I don't think I have any spelling errors here, because sometimes I write these when I'm like running around the ranch, smoking a cigar and shooting my gun or cutting
Starting point is 01:07:54 the grass. But here, pull it up. On a Monday. on Labor Day when you're supposed to work. That's why they call it Labor Day, folks. Hey, who was here at 9 o'clock last night preparing the docket? That's my God. It was me because I'm having a third child that I feel poor.
Starting point is 01:08:11 Anyways, here's the intern. Sorry, that was not supposed to be a stopper. Jason, explain to what's on the screen here. Okay, this is our Slack. There's me from probably 15 years ago with my hands up. It's a very iconic picture of me taken at, I think, Nome Decks. Remember Chris Perillo back in the day? Yep.
Starting point is 01:08:32 Huge nerd, a nerd ball, as we say, as the technical term. And he, you know, like does Star Wars characters. But he used to do this like nerd conference. I know it was geek cun or something. And he asked me to speak. And I spoke at it up in Seattle. And that's me going like, what the fuck? So I use that as my internal flag, which is me.
Starting point is 01:08:49 So in WTF. And it says, at here. Our DD process, due diligence. At seed is twofold. One, educational for pink and red flags, insurance accounting contracts. We are educating folks on what will happen in series A rounds. The Punk Rock, successful founders, choose speed over being a counting nerd. Sorry, Mike Sabino, who is my internal accounting nerd, my first boss.
Starting point is 01:09:10 It's a general partner here at the firm. Two, identify major red flags for discussion. I am missing found out of 35% invested in. I made a major lawsuit so we can advise them how to fix them. That's it. That's why we do the due diligence process, not to slow things down or back out of a deal. We don't want to back out of deals. When we have conviction, and I saw this thing, it's a great clip.
Starting point is 01:09:29 of, not Charlie Munger. Warren Buffett? Warren Buffett. And he said, you know, you can talk yourself out of deals. If you know it's a simple business, they're pulling oil from the ground, you get a 35% coupon, you know, and you got your thing. And she's like, you don't have to be like a genius, you know, they're like, they're like Stattler and, Lon helped me out here. Stadler and from the Muppets. Waldorf.
Starting point is 01:09:53 They're like Stadler and Waldorf. And, you know, they kind of sit up there and they, and so. questions once a year. And it's kind of a little bit of a stick. I like it. And he says, listen, I don't need to be a genius to know that if you got this shell thing and it's a layer after layer of free money and you drill down and you take it and this is like smart people and the person's an engineer running the company and they give you a 35% coupon, there's some diligence. I don't want to block the deal. You just make the investment and the diligence is what it is. And I just saw this week and I was like, I got to remind my team.
Starting point is 01:10:26 and I just ran to my Slack and just put this in here. Because the job of leadership at the end of the day, Alex, is to repeat yourself over and over again. So people really understand why you're doing things. We do this thing here, this week and startups three days a week so that we can help founders and find founders and geek out and change the world. We'll see you tomorrow. We'll change it a little more.
Starting point is 01:10:50 This week in startups, he's X.com slash Alex, cautious optimism. Dot news. throw him a hundie please folks he's got a third kid on the way we'll see you next time bye bye bye

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