Today in Digital Marketing - Why X's Decision Today Might Be the End of the Platform

Episode Date: November 20, 2023

X gives up on brand safety auditing as some of its most important advertisers bail out. TikTok adds a new metric as marketers spend more there. The one product they said would never be sold on Amazon ...will be sold there next year. And sometimes the little things mean the most: A tiny but very helpful change is coming to Google’s Performance Max campaigns..📰 Get our free daily newsletter🆘 Need help with your social media? Check us out: engageQ digital🌍 Follow us on social media or contact us.GO PREMIUM!Get these exclusive benefits when you upgrade:✅ Listen ad-free✅ Meta Ad platform updates with Andrew Foxwell✅ Google Ad platform updates with Jyll Saskin Gales✅ Back catalog of 20+ marketing science interviews✅ Story links in show notes✅ “Skip to story” audio chapters✅ Member-exclusive Slack channel✅ Member-only Monthly livestreams with Tod✅ Discounts on marketing tools✅...and a lot more!Check it out: todayindigital.com/premium·ABOUT THIS PODCAST🆘 Need help with your social media? Check us out: engageQ digital⭐ Review the podcast.ADVERTISING📈 Advertising Options📰 $20 Classified Ads·GET MORE FROM US🎙️ Our other podcast "Behind the Ad"📰 Our “The Top Story” LinkedIn newsletter🤝 Our Slack community🆘 Need help with your social media? Check us out: engageQ digital·UPGRADE YOUR SKILLS• Inside Google Ads with Jyll Saskin Gales• Google Ads for Beginners with Jyll Saskin Gales• Foxwell Slack Group and CoursesSome links in these show notes may provide affiliate revenue to us.·Today in Digital Marketing is hosted by Tod Maffin and produced by engageQ digital on the traditional territories of the Snuneymuxw First Nation on Vancouver Island, Canada.Our Sponsors:* Check out Kinsta: https://kinsta.comPrivacy & Opt-Out: https://redcircle.com/privacy

Transcript
Discussion (0)
Starting point is 00:00:00 Do you have business insurance? If not, how would you pay to recover from a cyber attack, fire damage, theft, or a lawsuit? No business or profession is risk-free. Without insurance, your assets are at risk from major financial losses, data breaches, and natural disasters. Get customized coverage today,
Starting point is 00:00:18 starting at $19 per month at zensurance.com. Be protected, be Zen. It is Monday, November 20th. Today, X gives up on brand safety auditing as some of its most important advertisers bail out. TikTok adds a new metric as marketers spend more there. The one product they said would never be sold on Amazon will be sold there next year. And sometimes the little things mean the most. A tiny but very helpful change is coming to Google's Performance Max campaigns. I'm Todd Maffin. That's ahead today in digital marketing.
Starting point is 00:01:03 Even the most fervent Elon Musk fanboys must worry this is the final nail in the coffin. X, formerly known as Twitter, has decided to opt out of brand safety auditing. Digiday reporting today the company will no longer comply with independent auditing for its Media Rating Council credentials. The MRC is the industry gold standard for brand safety. This comes after Elon Musk's praise last week of an anti-Semitic post caused IBM and a few small brands to withdraw from advertising on the platform. We reported on that Friday. Then, just after our deadline, that trickle of advertiser withdrawals became a flood of big spenders bailing out. Apple, Sony, CBS, Paramount Global, Warner Brothers, Lionsgate, Disney, Comcast, even NBCUniversal, the company where X's current CEO came from, all canceling their ad campaigns on X.
Starting point is 00:01:53 Some even saying they'd stop posting organically as well. Even before this widespread boycott, the platform was already experiencing a decline in ad revenue. Insider Intelligence forecasts that X's worldwide ad revenue will plummet by more than 54% by the end of the year. And after withdrawing from a recognized audit of brand safety, you have to wonder what advertisers will be left. Over the weekend, Musk tried to smooth things over with advertisers, his company's most important partners, by, do I have this right
Starting point is 00:02:26 here, attacking them, calling them, quote, the greatest oppressors of your right to free speech, unquote. Elon Musk paid $44 billion to the company one year ago. Stock grants given to employees last week value the company now at about $19 billion. One of the obsessions of the digital marketing industry, and rightly so, is campaign measurement. You know the old adage, half of your ad dollars are wasted, the trouble is knowing which half. Historically, marketers have relied on click-based attribution models, specifically last click, attributing all of a campaign's results to whatever was the last touchpoint in the consumer's journey to a conversion.
Starting point is 00:03:10 To that end, TikTok launched what it calls a self-attributing network, which tries to give you better visibility into the impact of your TikTok ads by understanding which clicks and video views led to conversions within your attribution window. And now they're adding another touch point to the mix, engaged view-through attribution.
Starting point is 00:03:29 Quoting the company, TikTok allows users to easily swipe up to skip videos, including ads. So when someone watches a video ad for more than six seconds, we consider this an engaged view. To help advertisers measure the conversions driven by these views,
Starting point is 00:03:45 we've introduced a new attribution method called Engaged View Through Attribution, or EVTA. EVTA measures the conversions that take place after a user views an ad for six seconds or more, but doesn't click, then goes on to convert within the attribution window a maximum of seven days, unquote. Of course, this will have benefits in the back end as well. The company's ads manager will get more signals to optimize your campaigns over time by showing your ad to users who are more likely to take action. In its announcement last week, TikTok admitted it's playing a bit of catch up here. Quote, other platforms have already introduced engaged view
Starting point is 00:04:25 conversions for video campaigns. Bringing our attribution models to parity with other platforms provides you with a clearer comparison of performance across different platforms, ensuring fairer result measurement, unquote. You should also be aware that they have somewhat dramatically changed what they call their all clicks metric. Now, in addition to clicks, or I guess taps to be more accurate, the metric now covers likes, shares, comments, follows, exploring related hashtags and checking the music accompanying TikTok videos. If you want to distinguish all of these taps from the taps directed toward your campaign specific destination, as you most likely will, you will now need to refer to the clicks destination metric. It's no surprise that TikTok is racing to play catch-up. New research from Digiday shows that brands have been spending more on TikTok leading up to the holiday season this year than previous years.
Starting point is 00:05:22 Quoting Digiday, quote, The percentage of retailer and brand pros who said TikTok is extremely valuable to driving their revenues, as opposed to somewhat valuable or just valuable, was already trending up slightly as of last year. In 2022, 8% of respondents to Digiday's survey said the platform was extremely valuable to their revenues, compared with 5% in 2021. However, this year, that percentage saw a very significant spike. Nearly a third of brands and
Starting point is 00:05:52 retailers said this year TikTok is extremely valuable to driving their revenues, a lot more than last year's 8%, unquote. It's when you look at spending that the numbers seem especially impressive. Quote, throughout 2022, and even into the first quarter of this year, about half of brands said they didn't put any marketing spend toward TikTok. But in Q3 of this year, 78% of brand pros told Digiday that at least a very small portion of their marketing budgets go toward TikTok. That is a big jump from the 54% who said the same in Q1, unquote. All that said, they are still really nowhere near meta. This year, 72% of brand and retailer pros said that they purchased ads on Instagram this year. That number on TikTok was 35%. breaches, and natural disasters. Get customized coverage today starting at $19 per month at zensurance.com. Be protected. Be Zen.
Starting point is 00:07:09 When online shopping first became a thing, naysayers said it would never take off because people wanted to see a product first and hold it. That's where the phrase, kick the tires, came from. From a car expert quoted back in the day saying nobody would want to buy a car online because they wouldn't be able to kick the tires. That may be true, but it's not holding the largest e-commerce platform in the world from selling cars starting next year. Hyundai this week announced it will work with Amazon to
Starting point is 00:07:36 sell some of its vehicles. And yes, you can have your newly purchased car delivered, though we can only assume not in a box, or you can pick it up in a nearby dealership. This technically isn't a new thing. Online car sales picked up during the pandemic, but Amazon's entry into the market may very well catapult the practice into the mainstream, which means that while faster car delivery may be in, haggling is almost certainly out. And finally, tiny item, Google has added brand and custom labels to Performance Max product campaigns. This lets you quickly tag your products for easier organization. my eyeball is still in its socket i had eye surgery laser eye surgery for a torn retina which i now think i came because i rubbed my eyeball too hard one day that's my best guess
Starting point is 00:08:42 anyway still have the floaters and the black dots, so hopefully that will fix itself. Fingers crossed. My eye exam is in a week. Our email newsletter, it's free. It comes out every day. Just tap the link in the show notes or go to todayindigital.com slash newsletter to sign up.
Starting point is 00:08:57 Thanks for listening. See you tomorrow. Go do your thing. Go ahead and go do your thing. Go do your thing. Go ahead and go do your thing. Go. Go do your thing. Go ahead and go do your thing. It's the season for new styles, and you love to shop for jackets and boots. So when you do, always make sure you get cash back from Rakuten.
Starting point is 00:09:21 And it's not just clothing and shoes. You can get cash back from over 750 stores on electronics, holiday travel, home decor, and more. It's super easy. And before you buy anything, always go to Rakuten first. Join free at Rakuten.ca. Start shopping and get your cash back sent to you by check or PayPal. Get the Rakuten app or join at Rakuten.ca. R-A-K-U-T-E-N dot C-A.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.