Trading Secrets - 269. Jason Gamel: The Business of Timeshares. Myths, Costs & Why the Industry Is Thriving

Episode Date: December 18, 2025

In this episode of Trading Secrets, we’re joined by Jason Gamel, President & CEO of the American Resort Development Association (ARDA), to break down the real business of vacation ownership. Wit...h over 25 years of experience spanning hospitality, law, and leadership, Jason oversees the trade group shaping how millions of Americans vacation every year—and he’s here to separate myth from fact. We dive into why the modern timeshare industry looks nothing like it did decades ago, how flexibility and point-based systems have changed the game, and why vacation ownership has quietly become one of the most resilient sectors in U.S. travel, even during economic uncertainty. If you’re planning travel for 2026 (or beyond), this episode is packed with practical, consumer-first insights—including how timeshares actually compare to hotels and short-term rentals when it comes to cost, space, predictability, and long-term value. GoTimesharing.com

Transcript
Discussion (0)
Starting point is 00:00:00 Welcome back to another episode of Trading Secrets. Today we are joined by Jason Gamble, president and CEO of the American Resort Development Association, the leading voice for the timeshare and vacation ownership industry. It was more than 25 years of experience in hospitality, law, and leadership. Jason oversees everything from legislative advocacy to industry research, helping shape how millions of Americans vacation each year. Under his leadership, Arda is educating a new generation of travelers about the flexibility, value, and evolving perks of modern timeshare ownership. From exclusive experiences to smarter, more affordable travel models,
Starting point is 00:00:55 today we are going to break down the real business of vacation ownership. What's the myth, what's the fact, and why the timeshare industry is quietly one of the most resilient sectors in the United States when it comes to travel. And of course, all my listeners that are gearing up for travel plans, especially after the holiday season, you're going to get all the trading secrets as a consumer. So, Jason, thank you so much for being on Trading Secrets. Jason, thank you for having me. All right. We got so much to dive into. When we do on Trading Secrets, we always say, do we have someone that people want to learn about
Starting point is 00:01:28 or do we have someone that people will learn so much from? And with you in the travel industry, so much has changed. Time sharing has changed. The cost of hotels have changed. There's just that a whole lot of action. So we're going to break into the myths. We're going to break into the facts. And I think we're just going to dive right into it.
Starting point is 00:01:46 Because I think in general, when I talk about time sharing on Trading Secrets for the podcast, it seems like there's just a big misunderstanding. You have some people that absolutely love it, swear by it, and will tell me stories of every single place that they've bought time sharing and the benefits. And other people will be like, no, I don't trust it. You know, I don't know about it. So you've had decades in the hospitality industry and in law. Break it down to me. How, what are some of the myths? What are some of the facts? What are some things as consumers we have to know? Well, again, Jason, thanks for the opportunity. There are so many things that I think, if you take a look at what people think that the timeshare is like today and what it's really
Starting point is 00:02:27 like. It takes a lot of education. It takes a lot of time. But let's just start off with the premise that you talked about is that you've got a lot of people that love it. I hear from all the time. You've got some misconceptions for some people out there who say, well, you know what? It's just not right for me. And a lot of times it breaks down to what is today's modern day timeshare industry and timeshare product. I know, Jason, you had to change. to experience it, but when people look at what it is and the accommodations, the fantastic professional management that takes place at these resorts, the biggest names in hospitality, you look at the flexibility of the product. And I think that's one big myth that's out there that
Starting point is 00:03:08 most people continue to believe that time share is the same product it was 20, 30, 40 years ago. That I've locked into the same place year after year. It's the same time. I have no flexibility. and quite frankly, it couldn't be further than the truth today. Yeah, when I went to Key West, I mean, the property was immaculate. What I thought was really cool, too, is there was a lot of community of people and visitors that have been there in the past, but also a brand new community of like, hey, this is their first time. Have you been here before or not? So it was so different than going to like a hotel and a resort and the fact that you're like
Starting point is 00:03:46 trying to navigate the waters, but there, there was like a feeling of almost a whole. if you will. So let's just start with this. I think one of the misunderstandings or just in the space of time sharing, I think like a lot of industries we cover on sharing secrets, I think people couldn't even define what time sharing is. I think most people are like, okay, tell me what time sharing is and you get six different definition. So you've been in this industry for now two decades. Why don't you explain to our list? There's exactly what time sharing is and what they can expect when they look further into this industry as a vacation. You know, it's a fantastic way to start because they think you're right, Jason. And you made two, and I'm going to tell you what, the two words you use, which I really like, community and home. Those two words really describe the timeshare ownership experience. People belong to a community, people having a second home. And when you think about what timeshare is, because the concept itself, let's look at the way that it's really made its way through business today. The idea of the sharing economy, the timeshare as a concept came around about 50 years ago, the United States. And if you think about it in a real basic way, I get the chance on a annual basis, year after year, I have the right, I own the right, to kind of go to these fantastic resorts and have an experience for however much time I'm able to afford or I want to buy.
Starting point is 00:05:08 So if you look at it from a real basic, basic standpoint, it's the right to go back to a resort on an annual basis year after year. It's sometimes forever, kind of like any type of real estate ownership, and sometimes there might be a number of years associated with the timeshare product. But it is the chance to vacation in incredible resort-like locations with resort amenities and in places where people have a desire to go. It can we drive to destinations. It can be flying. There's so many different ways to experience timeshare. But if you look at the product that way, it's really basic. And if you look at the way it's been copied, it's all throughout society.
Starting point is 00:05:47 today. I mean, look at Uber, look at NetChats, look at all the different type of co-ownership of homes. There's so many different way that you see the way the sharing economy has really taken the time-share concept and really evolved it. Yeah, it's really cool. I had no idea that it's been around for over 50 years. And it is interesting to see all the different models kind of try to replicate it in the highs of those models and maybe some of the lows. Like, you know, like an Airbnb model or like going into like another rental or something. Like there was this huge spike And from my analysis, you're seeing a lot of pullback there. So let me ask you this.
Starting point is 00:06:21 So I'm getting ready to plan a vacation for 2026. It's been a crazy holiday. We all know how stressful that could be, and I'm getting ready to go. Or anyone listening to this is, what are some major point points or major descriptive points that you would say, okay, this is how you know as you're planning your vacation, that you should consider a timeshare. So one, I think if you're looking for, let's start with the space. So we'll do the basic with the accommodations, because there's a number of ways for us to approach this. If you're traveling with a group and Jason, I've got a couple of kids.
Starting point is 00:06:57 I've got teenagers in the house. And when we travel, the least, I would say, the least thing I'm interested in is having all of us pile into one bedroom and stay in two double beds. Straight, bass. It just is not happening. That's not a vacation for me. That's just a, that to me is just a room to put my stuff in. But if you're looking at the idea of traveling with your family or, let's say, friends, multiple people, multiple families, even multiple generations of families, you need bedrooms, multiple bedrooms, it's fantastic to have a living room. Nobody wants to sit there eating their dinner on the bed.
Starting point is 00:07:34 So really having themselves a full kitchen, the opportunity to have a meal in if you want to, or if nothing else, just have some milk and cereal in the fridge. and also to have the safety and security of professional management. And I think that's really important that when you're looking at these type of holiday trips, you want these trips to go off without a hitch. You don't want to have a leaky faucet. You don't want to have a bathtub that stopped up and someone not getting there to fix it for days. That can absolutely be a deal killer. So if you need that safety and security, you want to know there's professional management,
Starting point is 00:08:05 you want to know there's all that space. And quite frankly, if you also want to know about all these, experiences you can have once you get to the resort, that's a huge part of whether or not timeshare is good for you. I love it. One of the things I've heard a lot of people submitted some questions about this is they were asking, if you go into a timeshare, can you then only go to that specific property, that specific door, right? Like, is that the case? No, and that's one of the things that people, again, the biggest misconceptions kind of goes to, I buy and I can't go back, I have to go back to the same place every year.
Starting point is 00:08:42 Now, mind you, there is that product that's out there. But today's modern timeshare product is very flexible. Oftentimes, you're buying some kind of real estate. But ultimately, it gets presented to you as, say, points. Just like you've got any hotel rewards program, you've got yourself like an airlines program, your airline frequent flyers, you get points that equate to a certain number of, let's say, stays or a certain type of unit.
Starting point is 00:09:08 So for the traveler who's looking for flexibility and you buy into these systems, you know, not only can you determine how long you want to go, but you can also go multiple destinations all, you know, and all in one trip. So you get a chance to sort of piece together your vacation the way you want to. Unless, of course, there's that chance and this is the flexibility of the product. If you really, really want ski week and you really, really want to go to Breckenridge every year, there are products out there that you can get that product. But if you're someone who's looking, and even then, if that's what you've got,
Starting point is 00:09:37 there's still some great exchange companies out there. So even if your timeshare where you own your timeshare system doesn't have all the resort locations you want, you can get the thousands of properties all around the world through exchange. Yeah, that's what I liked about it. Even when I was going through my process of selecting where I was going to go, there was options and it was customized. So I took the survey that you guys had,
Starting point is 00:09:57 and based on the survey, it kind of told me and put me in the direction of the type of vacation I needed, and then it gave me those options. And what I think in today's world is like customization, is so important as opposed to like this cookie cutter approach. And then once I arrived, it did feel like I was in a place that was it like an ownership place. Like you owned it, but you had the luxuries of like a resort. Like there was a service, that room service that came in and cleaned everything overnight. So like you had the luxuries of a resort, but you had the
Starting point is 00:10:28 feeling of home and it was a customized approach, which I think is cool. Now, I'm into the industry a little further. I did some research. It looks like in 2025 and And you being a CEO president, correct me, if any numbers that you see on database databases are different than this. But U.S. travel spending is projected to grow 1.1% this year at $1.35 trillion. And they're saying that the entire U.S. travel spending by 2029 will hit almost $1.5 trillion. So there's a lot of change. But we're also seeing some turbulence too, right?
Starting point is 00:11:03 I mean, I think with the government shutdown, I was in the Air Force. you saw a lot of pullback and travel as well. But we've seen that timeshares have stayed strong. What would you say about this sector has allowed it to be so resilient over this five decades span? Yeah, I would say I've almost 30 years in the industry. And every year, I think I maybe finally have finally can stop saying that I'm surprised. Because after 30 years, I think it's more than just a little trend. I think it's really a thing.
Starting point is 00:11:33 And the resiliency comes for a few different reasons. For one, when somebody buys and commits to vacationing through buying, and I say this through purchasing because you can also rent timeshares, and we could talk a little about that in a minute, so it's a great way to try that. But as an owner, I have now committed, whether it's myself, my family, my friends, to vacationing every year. And that's one thing that we find. That's the one great thing, Jason, about being in this industry. It's leisure travel. It's primarily leisure travel. And when that's the case, people want to vacation.
Starting point is 00:12:06 And even the last two months, let's take it because you and I probably spent a lot of time on airplanes, which we could probably talk about for a long time too. But if you're looking to say, well, these travels difficult or during the pandemic, when group would travel again, it wasn't available to go on a plane to get to your timeshare. Well, I live in the D.C. area, and I can get pretty much anywhere on eastern seaboard in a 12-hour drive. So really, if you've got drive-to destinations that open up a world of resort and vacationing. So if I own, I'd make a, I had made a reservation and I did this during the pandemic. We made a lot of reservations down to Williamsburg, a couple-hour drive from where I live, a chance to get together with family and friends. We had plenty of space, which is fantastic.
Starting point is 00:12:48 We had those multiple bedrooms, lots of outdoor activities. That resilience of that prepaid vacation, the not only economics behind it, but the commitment behind it, is strong. And when people make that commitment to vacation and you see it in all of the research we do, we've got a great vacation ownership index study that we do on a monthly basis, it shows every single year that when you take timeshare travelers versus the regular traveler, that a timeshare traveler is significantly more committed to making those reservations and to also making sure you follow through with travel. Yeah, and I think just in general, like finance 101 is when you have predictability,
Starting point is 00:13:28 with costs, you can forecast your costs, and then you can do a better job of allocating the right budget towards what you can and can't afford. When you're using things and suggesting ideas of prepaid, you know that the money is going to be spent, you can budget for it, and you know what the cash outflow will be. I'm looking at some statistics out here. It looks like hotel costs have spiked the decrease, but over a decade, they're up over 30%. I think we can all kind to relate to that. Anyone that travels in incapacity, hotel costs are up 30%. Another thing you touched on in your last answer was this ability to also rent. So talk to me about the cost.
Starting point is 00:14:04 You know, if I'm looking into time sharing, you've mentioned things like predictability. We've talked about prepaid. You've talked about a rental option. And we know that the cost of all the competitors right now are moving in a direction that's working against our wallet. So talk to me about how time sharing is working for our wall. It's break down the numbers. Yeah.
Starting point is 00:14:21 So if you look at the numbers, we'll take a look at it because of course, Timeshare has an initial purchase price. And then once after that initial purchase price, you have an ongoing maintenance fee you pay, just like you would if you live in any type of homeowner association or you live in a condo or a co-op. You've got monthly fees to make sure that all the common areas are taken care of. And in the case of timeshare ownership, that means that the furniture inside your unit is getting replaced every few years. So that way it stays nice. The pools are getting resurfaced to make sure they're always going to be beautiful for you and your family and friends to use. So if you look at the ongoing cost and you look over time, what happens?
Starting point is 00:14:56 especially after you get through that, say, first five to 10 years once you paid off your timeshare and you're traveling just on your maintenance fee. And that's exactly where I am today. So I know exactly what my maintenance fee is going to be for this year. I know what it's going to be for next year. I know then exactly how much my accommodations are going to cost me. And so year every year after, if I look at my maintenance fee payment and even if I took in consideration how much I paid for the timeshare many years ago, I put the two of those together and say, okay, for roughly and my money, case, I pay about $2,000 a year in maintenance fees. I can get two to three weeks worth of vacation
Starting point is 00:15:33 and a two-bedroom timeshare unit in places like Orlando and places if I want to go to the beach or if I want to go to Williamsburg or even travel out west, California. I can get great value for those two weeks. And when I start breaking down what that looks like against a hotel accommodation, especially over the last several years where we've seen ADR's really skyrocket and how much a cost. You're going to spend for a one-bedroom hotel unit well over $2,000 for a one week of vacation when you put in all the taxes and fees and everything else you pay. And the same thing kind of goes for rental. And I'm not even getting that extra bedroom. I'm not getting the kitchen. I'm not getting the living room. I'm not getting all the amenities. So when I look at this,
Starting point is 00:16:17 I think, what are you looking for when you go on vacation? And time share can be very much that launch pad, but as I'm sure you saw when you were in Key West, there's a lot to do in Key West. Did you want to hang around the resort for a couple days? Because those pools are gorgeous. There's a memory there. Got some music. You got lots of things going on. But it acts as a great launch pad.
Starting point is 00:16:37 But when you get back to your timeshare unit, especially if you travel with some other folks, yeah, it's great to go hang out. It's great to have a bite tea. Great to have a beer at the kitchen table. At some point in time, I'm going to go by separate ways to have my own time. And that's what's the nice part about having all the
Starting point is 00:16:52 space. Yeah, I think even my Key West experience, one of the things I always love about traveling is checking out new places and new restaurants. But at the end of the day, it's really hard to differentiate in a breakfast category. So what we always did was we always hooked at the timeship for the breakfast. And then for dinner, we go to like all the cool spots. So we saved a couple bucks with that kind of format. I will tell you, ironically, last night, I've been, a dream vacation for me is to go to Hawaii. So I was looking at like the four scenes why. I was like, I'm just curious. And on the low end in the last like six months, the price points were $900 a night on the high end over $3,000. And that is real facts from literally last night. With the time sharing breakdown of the cost, you got the initial fee up front. And then you have your maintenance costs. You told us what your maintenance costs are $2,000. After the maintenance costs, what other fees do you pay for the places or is it specific to where you end up going and booking? So one of the things that's great and really about ownership and real estate ownership is that you tend not to see all those same fees you're going to find when you say book a rental through a short-term rental website or you're looking to go to some of those fantastic resorts that you were talking about.
Starting point is 00:18:10 You know, they're going to have resort fees. Oftentimes you're going to have parking fees. You're going to have, of course, all the transient accommodations taxes. You're going to pay 18, 20%. And there's fee after fee after fee. as an owner when you're going to all those great locations, their can and depends on some of your city. I wouldn't be surprised if in New York City,
Starting point is 00:18:29 where there's a lot of times here, you could have some parking costs. A lot of times you don't see parking costs that comes in right with ownership. You're not going to see those resort fees because you pay for, you're already paying for all your, whatever amenities are coming through your maintenance fee.
Starting point is 00:18:43 And you're not going to be sort of, I would say, nickel and dined as if you were just a guest that was a transient guest that's going to be there for a couple days. that's again the other side of ownership, which is some of those great brands. Like you stayed at the Hyatt Vacation Club at Beach House when you're there in Key West.
Starting point is 00:18:59 Hyatt is a great brand there in the world, and they've got great owners. They have loyalty programs. They want people to feel committed to them. They want to be comfortable that you're going to be somebody who's extremely happy with the brand, that you're going to want to come back year after year and hopefully tell your friends about it.
Starting point is 00:19:17 So when you're breaking down those costs, you do have your maintenance fees, And that's pretty much kind of it as far as those extra fees and costs that are baked into your vacation. And that's, again, what makes it so predictable. And I think easy on the budget and easy to predict exactly what your vacation costs are going to be. And quite honestly, we go back to Hawaii, that's where I honeymoon. I honeymoot at a timeshare. And we sort of saved a lot of money at a timeshare and we bought art.
Starting point is 00:19:45 So it was like for now we've got this for well over 20 years. I have an artwork on my walls that I don't think I could have afforded. had to pay all that money for accommodations. And so that to me worked out great. Yeah, whether it's honeymoon travel, leisure travel, it feels like if you are someone who consistently looks at your year and you think, at some point I'm going to need a break, might be five days, three days, it might be 14 days, you're going to need a break, you're going to want to travel.
Starting point is 00:20:11 It's in your blood. When we talk about the financials, you're going to get a better return over the long run, assuming that you are someone who enjoys doing a vacation. The other thing, too, I think about now is with the rising cost of real estate, yes, there are families and people out there that can afford two homes, a home where you reside, in a home that is a vacation home. But to do that effectively and to carry all those costs, given the increase in real estate prices, that's a tough burden to take on. And I think if you're someone that has that dream and has that desire, but financially you're not there, this really serves as a nice, unique place to be when you consider that. When you talk about, you know, trading secrets, we do talk dollars and cents here. So I got to ask a little bit about this. But the initial costs up front, if someone right now is interested in it, like, listen, I fit the bill for like what would be a good return and good value to pursue this. What can they expect from those initial costs? So if you're looking at the
Starting point is 00:21:10 average price of a timeshare, give you a two-bedroom, one-week equivalence around $25,000. That's kind of a part-marked area of our latest research. And of course, that number could fluctuate all depending on what kind of a combination you're looking for, if they're luxury, maybe something a little bit more mid-scale. There's a number and there's a number of people in ways to sort of understand the cost. And a little bit of that too also is looking at sort of where you're buying as to who you purchase with is also important because you've got a lot of great independent hospitality brands that are out there. We also have a lot of brands that are associated with really large hotel and hospitality.
Starting point is 00:21:51 names, which is a great, great benefit, a great tie-in, which is the ability to then move from your ownership into a hotel loyalty program. Take your Marriott timeshare and convert it into Marriott Bonvoy points. Use your Hilton honors points to be able to convert it into a stay at a time share for a Hilton Great Vacations time share. There's a lot of neat ways when you're looking at the value you get for those dollars and the amount of time and what type of accommodations you're looking for. Yeah, and I think again, like just going back to the last point, like that's the initial cost, but then once that cost is put to work, the longer that you are utilizing the product, the more value over the 10 year that you're getting, the more return.
Starting point is 00:22:35 And like you're in someone like your shoes and you have your maintenance fee and you're good to go. And maybe you might have a couple other things here or there, but it's definitely when you look at the long term, which is what you do in finance a lot, especially you're spending. It's the play. Question for you, I asked almost every leader in an industry that I would try I break down is there's so much movement with how Gen Zs are operating this space and then also millennials. So talk to me just a little bit of like how has, how have Millennials or Gen Z gravitated to the time sharing space or what are some of your observations as a leader in the industry? So I'm going to go back, Jason, to the first thing you're maybe the second comment you made
Starting point is 00:23:11 is when we started this conversation about community and home. All right. So let's go back to community at home for a second. Because if you look at Gen Z and millennials, especially, We'll take that Gen Z population because that Gen Z population right now is in a real sweet spot for timeshare ownership. For one, as we take a look at Gen Z's, they're more likely to have a family at that age. They're more likely to co-own, quite honestly, with either someone outside their house, a parent or friends, because they're able to share. And they're more interested in the space. And what's really great about that generation is that that generation really grew up most likely
Starting point is 00:23:51 having parents that vacationed to time shares. And they have a familiarity with the product. They understand how it works. They understand the benefits. They have a very positive feel because they've been able to create all those memories over all those decades in timeshares. So when it comes to ownership,
Starting point is 00:24:09 we're finding that that Gen Z and millennial population, they currently make up a little over 50% of all time share owners, and they make up two-thirds of all new purchasers. So everyone getting into the product right now fits in that world, Gen Z and Millennials, and believe me, when I first saw that, saw that statistic, I challenged our researchers probably for almost two years straight. Are you sure? Is this real? Are you kidding me? Is this real? It surprised me because you didn't quite think of that many people because, again, that's a misconception that really only say baby boomers or my generation. I'm in the Gen X world. Are you?
Starting point is 00:24:45 those are the people who are buying timeshare. And you realize that not only are they buying it because they love all of the amenities and experiences that come along with it, they're finding that also through branded partnerships. There's some great branded partnerships out there where people are partnering not only with great, I'd say, lifestyle brands. The folks that travel leisure are partnering with, say, Sports Illustrated and in an hour to be able to provide sporting experiences near college campuses or incredible experiences for outdoors enthusiasts. And it's really exciting for me because I get to take my kids and we're going to go to the F1 race in Las Vegas and I want to stay at a timeshare resort. The folks at the Houghton Grand Vacations,
Starting point is 00:25:24 they have a huge grandstand and viewing area right at the base of their resort right off the strip. And this is an experience that hundreds of thousands of owners are going to be there to experience. I myself were able to go there too to enjoy it. And, you know, it's an incredible thing. And I think that's what millennials are looking for. That's what Gen Zs are looking for. They're looking for the chance to not only be with friends and family, to share these experiences with others, have the accommodations that they're so accustomed to. And to your last point, when it comes to real estate and the expense of real estate, it's not cheap. To buy a first home as a stretch, but to be able to own a slice of real estate or a slice of vacation time that they know
Starting point is 00:26:06 every year they're going to be able to enjoy with friends and family and say it's theirs, that's big. That's pretty cool, especially the F1 example. I mean, you hit the now and the head. We've heard Hilton already, and we've also heard Hyatt. I'm going to get a little bit to how points can be used in this face, because I think that's a really cool crossover. We've had the points guy on. He's talked openly about make sure you're using your points appropriately. Before we do that, I do have a question on the initial expense upfront. That's like, for your example, the one that you gave of 25,000. Can for that amount, do they have any type of flexibility or payment plans or financing for that? Or is it all required cash up front? Or does it change based
Starting point is 00:26:43 in the situation. Yeah, I think that's something really important to clear up. So if we look at the way that somebody usually purchases, every developer in our industry offers financing at the table and the point of sale to be able to get somebody into the product today. However, that financing always comes with no prepayment penalties. So if you decide to go home and you want to get a wide of credit, you've got an equity line that you want to use, you've got extra cash, you'd rather put it all on a credit card, for instance, and pay it off and get the credit card points. All of those things are available to you. But yes, you can finance it.
Starting point is 00:27:19 You can pay by cash. There are very flexible financing options that are available to consumers if they need a little bit of time to pay it off. So at that point in time, you're talking about a monthly payment, whatever you decide is best for you, or you could take advantage of going ahead and paying that thing off right away if you decide after six months or a year, you'd rather go ahead and just take care of the debt. I've got a better way to pay for you. You can do that. No pre-payment penalty is huge. That's a big advantage when you're looking at a cost like that. Okay, so talk to me about,
Starting point is 00:27:50 you know, we have the modern day point-based system. We've talked a little bit about it. Talk to me about just the integration. You have these big names that some of us hold credit cards with or we hold status and or we hold points like with the Hyatt or Hilton. Talk to me just a little bit of how does that integrate into the time sharing experience? It's been a great evolution, Jason, over the last 25 years, maybe even 30 years, when some of the biggest brands got into the business, such as Marriott, was probably the first one to jump into the time sharing space. You saw Disney get into the timeshare space.
Starting point is 00:28:22 Then Hilton, and then it was Wyndham, which is now Travel and Leisure. You also have the folks, you've got Holiday Inn Club, which is part of IHG. You've got a lot of folks who are affiliated with Choice, the Blue Green Brand and Westgate Resorts. They have partnerships with Choice. So everyone is seen over time, whether you're a hotel branded timesure to begin with, or you're an independent brand that is looking for additional options and flexibility for your owners, you see them moving to rewards programs. So the rewards programs can get you a whole host of opportunities, accommodations, and experiences. So if you look at the way and things you can do today, like you go to your American Express card, and I look at what my membership rewards can get me, right?
Starting point is 00:29:06 You can buy computers, you can buy experiences. You can do all types of stuff. If you look at the way you go into, because I use Marriott Bonvoy for a second, because you could use your timeshare ownership, convert them into these Marriott Von Voie points, and through special programs available to timeshare owners, go to the Super Bowl.
Starting point is 00:29:25 Wow. Think about that for a second. Interesting. How can I get to these really cool experiences and how can I use my timeshare to get to them? They're these type of ways to do it. And that's what's really cool about the way the industry has evolved is that it's gotten to a place where I can look at my ownership and think, yep, I can swap for another accommodation somewhere. Sounds great. I want to get to Italy this year. What accommodations are available to me? Or do I want to go to some concert or a culinary experience?
Starting point is 00:29:58 And those experiences can be through those points or they can just simply be using your ownership or by virtue of being an owner, you get some incredible experiences that are available to you. in the sports world, the music world, there's so much to talk about in that space. That's pretty cool. I mean, you brought up F1, we brought up the Super Bowl, but you think about private concerts, sports, events, culinary experiences. And that's to me, like, especially when it comes to finance and consuming,
Starting point is 00:30:21 you always have to think about like the double-dip, triple-dip model. Like, what do you do? Like, if I'm using this credit card today and I'm spending on something, yes, I'm getting that in return, but what are those points doing? Or like a, you know, health savings account, triple tax advantage. You have a triple-dip method right there. But when you're thinking about this, a vacation, experiences,
Starting point is 00:30:41 and then also utilizing the modern-day point system, that is like, again, the triple-dip, which I think is so cool. Now, let's talk about the opposite side of this, okay? Life changes. I think this is great. You know, I do vacation a lot. I understand the cost.
Starting point is 00:30:54 I understand the financing. No prepayment. I'm in. And then my life changes. I have kids and I have two babies and I just can't travel for those years. What can I do? Like, my business brain is going,
Starting point is 00:31:05 Can I rent it? Can I find a way to actually potentially make income or cover my costs by giving another traveler what I already have ownership to? So what is the exit strategy look like and or what does it look like if my life changes and I want to actually rent some of my slices ownership? Yeah, that's a great example. We'll just call it of the continuum or the entire scale of lifetime of ownership, right? So there's a how do I get into the product? Maybe I rent. Maybe I take a vacation. Maybe I'm incentivized to go on a tour and I learned about the product and then I buy. And then after I buy, like you said, there could be those years where could, what do I do if I can't use it this year? You can absolutely put, you'll give it to a friend to use or family
Starting point is 00:31:48 member so you can make a reservation for friends and a family. You can 100% rent it. So there is that chance to go ahead and rent and apply those dollars to whatever your needs are if you want to. And that's great. And that's a great option for a lot of owners. Then There also is, you know, what happens if I just can't use it all? And many of our active and not all of our active, the members who are in active sales today have options for you when it comes to the time when you say, you know, this no longer meets my vacation lifestyle. Is there an opportunity for me to give it back?
Starting point is 00:32:19 Or even can I go on a secondary market and try to sell it? And in some cases, that's a very much a viable option for time share owners. Okay, pretty cool. I think every industry out there does have bad actors. We'll call it that, right? Like in my space, talent management agency, there's a lot of bad actors out there, but there's a lot of really good ones that do it the right way. We know ARDA is one of those.
Starting point is 00:32:40 So what are you guys doing to protect consumers? Like I'm going into my, protect the audience, protect the consumer base. What's ARTA doing to protect consumers? In this space for once in a while, like every industry, you see a bad actor or two. Yeah, it happens. It's unfortunate, and we've seen it happen in the timeshare space. And what we've tried to do over the last couple of decades is to really create educational resources is to bring awareness to consumers.
Starting point is 00:33:04 We recently launched a website called the tcPC.org. It is the timeshare consumer protection center. And the reason why we started this website is because we wanted to educate consumers on common, we'll say either misperceptions or scams that are out there, that could end up costing the millions. And unfortunately, we've seen some, a lot of elaborate scams that prey on, I would say, owners who might be in difficult, positions or prey on the elderly in scamming them out of tens of thousands of dollars and ultimately
Starting point is 00:33:36 millions and millions of dollars overall. So we try to do your best. And, you know, Jason, so much of it is unfortunate as common sense. Some of it is if it's too good to be true, then it probably is. Yeah, we also work state by state. We work with all the different attorneys generals across the United States. We work with the Federal Trade Commission. We work with so many different agencies. and we've even worked with the FBI, for instance, is trying to find ways for people to be able to go and really get educated on what's going on. And we do that for both the timeshare industry,
Starting point is 00:34:10 but we really have a strong focus on timeshare owners, and we do that through the Arda Resort Owners Coalition, which is really a group of people and group of owners who help support ARDA in what it does and help support ARTA in trying to make sure that the industry is as, I think, viable as possible, and doesn't have these bad actors in it. Yeah, I like that.
Starting point is 00:34:30 The fact that you guys have the R of Resort Coalition's unbelievable. And then I just want to reference the website again. It's the tcPC.org. Yes, that's it. Okay, we'll reference that in the show notes. I think consumer protection is so important. Before I go to the next topic, I do want to at least ask, number one trading secret as a consumer.
Starting point is 00:34:50 If you think that it might look like a little bit of a scam or something to be aware of, This is the number one tip you can give someone, be aware of this, stay away from this. What would that be? Yeah, I'm going to say, never, if you listen to somebody who's got an offer that's too good to be true, and you're still considering it, never wire funds. Oh, that's a good one. And I say that because you can't get the money back.
Starting point is 00:35:15 If somebody says you've got to wire money to this account, I need you to do it in order. It's important. This is the only way we could do this deal. You know right then and there, this is a scam. because they want you to wire it because that's the only way they know the money will land in their account and it's almost impossible to clawback.
Starting point is 00:35:34 That is such a good trading secret. And that goes for almost any industry. Like when someone is saying wire, wire, wire, do your due diligence as someone in the banking industry, I could tell you, when that wire is sent, it is you're not getting it back. So make sure you're doing your due diligence. That is a great trading secret.
Starting point is 00:35:51 I love that out there. When we think about this space, we talked a little bit about how it's changing for the consumers of Gen Z and millennials. What's the future look like? I mean, travel is changing at such a fast pace. I think everything is, honestly, between social currency, social media, the economy, real estate, the travel industry, it does feel like change is the only constant. So when you have your crystal ball in this space, what are some things that we can expect? What do you think it looks like? I think travel in general looks to be, and you said it earlier,
Starting point is 00:36:21 so personalized. Everyone wants a personalized experience. when they go on vacation. And that is even more so when they believe, and they are an owner. And then we saw that again, a commitment over the last five to six years. When the world shut down in 2020, people believe they had a right to go back to that resort, even though counties, localities shut everything down. And they said, wait a minute, I'm an owner. That's my second home.
Starting point is 00:36:46 I get to go back. They did that and they felt that way strongly. So you realize that people have a passion for this product. They have a passion for it to evolve, and they have a passion for technology. Let's face it, I mean, everything can be done with their phone these days, right? Just about everything you need. And they're going to want to make sure that they can go access their timeshare ownership, make reservations, maybe even make plane or train or car reservations, whatever they need to do. They're going to want it in a one-stop shop.
Starting point is 00:37:15 And that's one of those things that I think is you see this industry evolve, you know, the idea of what your experience looks like, it's going to evolve technology. And it's also going to continue to lean on experiences because we see that as being so key. And it's really kind of hard to put that genie back in the bottle. Once you've gone to that F1 race, once they take my kids there, I'm afraid I'm never going to get back. That's going to have to become an annual tradition, that's for sure. Yeah, and it's okay by me. So if you look at that, though, and you realize how much people are going to be looking at the experiences of what they get from their ownership. And this actually is proven out in our research that vacation ownership sentiment index.
Starting point is 00:37:55 You see people, I mean, the first of all, I think it was over 80% of the people last month, you said that they had a wonderful experience on their time vacation, which is great to see, especially in such difficult times, but you also see them expecting more on a routinely basis. They say they expect more from their vacation when they go on a timeshare vacation than just either a rental or a hotel room. And that's, again, I love that. That means that the timeshare world is at a really good job of giving them a great experience, which means they expect more. Yeah, I think it's pretty cool.
Starting point is 00:38:29 The numbers don't lie either. I did some research on my end, too, just a benchmark it. I saw the 90% of timeshare owners report being happy with their ownership, and that the average timeshare vacation is 4.3 trips per year on average 6.5 days staying. And I just think, right now there's so much education on, like, health and wellness. and one thing that like every doctor, every expert is connecting health and wellness to is decreased cortisol and decreased stress and I think that connects to. You know what?
Starting point is 00:38:56 Get out in the sun. I could tell you when I was out there as a beautiful thing in Q. West. That was probably my highlight of this entire year. No work. Just vibe it out. I'm just kind of curious about the industry. Consumers that are traveling right now.
Starting point is 00:39:08 And you've been in this industry for now two decades. What are some of like the biggest differences you're seeing of how consumers want to travel or where to travel? Just kind of interest in some industry insight. Yeah, I think when you look back at the where to travel, right, 20 years ago, I believe the accommodations were the destination. Yeah, I see you were traveling to go to a place. You traveled to a resort and you spent your time at the resort.
Starting point is 00:39:35 And to me, what you did after that was secondary. Now, when you look at what everything has option, we'll stay, we'll go with Orlando for a second. And you just saw the opening of a fourth universal park, right, Epic Universe. You start looking at all these places and things to do. You've got all these amusement parks. You have all these attractions. You have so much to do.
Starting point is 00:39:54 And that's built up so much over the last 20 years that the accommodations are important, but they become more of the launch pad. They become more of the, here's where I'm going to be for a while. But what are we going to do when we get there? Where are we going outside of the resort? The nice part about the timeshare world is it blends it. There are some, we'll call them mega resorts. that have well over 3,000 timeshare units as part of their resort.
Starting point is 00:40:18 You know, in those areas, you've got water parks, golf courses, mini putt-puts, arcades. You've got lots of commercial great restaurants all over the place. It ends up being a place where you can spend two or three days where you don't have to get in a car and go anywhere. As a parent, it might be awful nice not to have to lug a stroller everywhere you go. So maybe you just end up staying on resort for a couple days here and there. But I feel like it's nice to have the options, and people want bare minimum the option, but they really want the experiences that go along with ownership. And I think that's one thing, or vacationing, and you've seen that of the last 20 years for sure.
Starting point is 00:40:54 Yeah, it feels like experiences like the name of the game with consumption right now. Other than Vegas, this is more of a personal question, but other than Vegas and F1 with your family coming up here, what would you say of all the traveling you've done, the one that's done the most memorable? So, you know, I think one of them, too, we had some great vacations. We had the Caribbean with my family. We had a wonderful vacation last year in Colorado and Brecker Ridge in a timeshare resort, which is phenomenal. We used to staycation when we lived in Orlando when the kids were little. We'd just take them on a quick little staycation.
Starting point is 00:41:28 And then even during the pandemic, there's three or four trips we made where I was able to work for my timeshare unit, which was fantastic. and is another real popular trend. I didn't think about that. For work from, for people that work from home, what a double dip. Like, if you can actually vacation while actually like just working in another location to keep mental space clear. I think that's, that's brilliant. Oh, yeah.
Starting point is 00:41:50 You see that. As a matter of fact, it's a big reason why I think that Gen Zian millennial population, because so many of them are growing up in this hybrid work environment, where if you're given the chance to go ahead and work from anywhere, and why wouldn't you want to work from the beach? Or you do so, you've got separate bedrooms so you can go. and have your privacy. It can do whatever calls and work you need to be done.
Starting point is 00:42:09 And it gives you a great option to be able to then just, you know, five o'clock comes around, check out and head to the tiki bar. And so I think that's just this fantastic option that you see when you've got timeshares all timeshares in all types of destinations, where it's beach, ski, mountain, you name it, outdoors, water parks. There's a lot of with indoor water parks up in the northeast. I think it's great, you know, especially urban locations, New York. You've got them and see, you've got a great.
Starting point is 00:42:35 time share resort in Austin, Texas. You see them in San Francisco. You see him in San Diego. It's really neat to Orleans. Great locations, great city locations, and also such a wonderful vacation destinations. It's brilliant. Yeah, I mean, you said New Orleans, you said Super Bowl. I think about it, we've gone to Super Bowl with our agency now every year, the last five years. And like, I think when you have an annual place that you go to, either with a company or with yourself or with your significant other or family, like this makes so much more sense and is way more economical. it's pretty cool. My big question is the call to action. So someone's listening to this. They want to know more. They want to learn more. What's the next steps? Like, where would you
Starting point is 00:43:14 suggest we start here? Because this is one of the first weekends I have off in a long time and I'm ready to book somewhere. Like, you've solved me. Put me on a beach, baby. Give me a beer on a beach right now. I'm in. Yeah, I am too. It's starting to get cold up here where I am. And I think I'm already for warmth. So it is, you know, when you look at, you know, kind of where you want to go, I think the first place you want to start learning about it is we've got some great resources. says on a website called go timesharing.com. It gives you a great way to take a look at, is timeshare right for me, for instance?
Starting point is 00:43:43 And I think that's the first thing you were looking for and what type of locations exist and what are the areas where I like to vacation are they timeshairs? There's a great number, and you can find them all throughout our members, and all the members that we mentioned earlier, all rent. So you can go directly to their websites,
Starting point is 00:43:58 and you can go search them, and they all have opportunities for you to be able to book a stay, rent, check it out, get night, for whether or not timeshare might be right for you. And really, if you look at it, and we get this question quite a bit, you have the difference between short-term rentals and timeshares. Are they competitors?
Starting point is 00:44:15 Are they in the same set? I think for your listeners and all, it's kind of interesting to know that if you go on so many of those third-party rental platforms and search, I'm looking for a multi-bedroom resort-style amenity or accommodation, some of the first ones you're going to see pop up or timeshare resorts. because they're all there. So you can get to timeshare resorts and you can end up booking stays
Starting point is 00:44:40 by getting there many, many different ways. Interesting. And again, it comes to that, like just that example right there, comes down to the custom station, which I think is brilliant. And I also think, like, I'm just thinking for myself personally, like going into the holiday season,
Starting point is 00:44:55 I'm so much more keen on giving, like, experiences as gifts as opposed to, like, material items. And I think this could, like, make a really cool gift for my parents. like something like this, you know, getting them, time share, something like that. So gifting is coming up. Everyone get locked in. Pretty cool.
Starting point is 00:45:12 Really awesome to learn about an industry that I feel like there's so much, so many facts out there, but also there's fiction. And to kind of navigate through it and learn more about it is fascinating. Before we get your trading secret, the golden, the blanket question, is there anything about this industry that you can educate our consumers on that we haven't discussed that you think we need to know as we kind of go into vacation plans? for 2026. I just haven't to go back to some of our earlier points that the misconception that for
Starting point is 00:45:41 some reason, time share is on a moderate way to vacation. And I think it's important for them to understand that somebody says, ah, nah, you don't want to do that. It's no good or it's not for you, is to consider exactly how you vacation and consider what you're looking for, for your family, for your friends. And if it's those accommodations, great accommodations, great experiences, professional management, safety and security, that's a big one too, right? And that ability to be able to, if you want, are ready to check it out or be an owner and be part of that community and that
Starting point is 00:46:14 community of owners that are so committed to vacationing, I think it's worth doing the research and checking out to see if it's right for you. I love it. It's like, we talk about this all the time on this show. There's so many just nonsensical, cliche blanket statements out there that are dated and they're just not true. One of them being like in real estate, don't rent. you're throwing your money away. That's not true. Actually, if you look at like price to rent ratio, you understand the city, you have to understand what your needs are, what the costs are, the numbers don't lie. Renting actually might make more sense than buying a home in today's industry. It depends where you're at and what it looks like financially. And I think that's such a good point
Starting point is 00:46:50 that these people that just put blanket statements on things, they're just raw. And you have to understand what it is you're looking for, then do the analytics of the numbers and see what makes most sense. And I think when we live by these old adages, we can really get caught behind and not be doing the best for ourselves as it comes to earning, spending, consuming, and you know what, even vacationing. Yeah, I think people, they have to do a little work themselves. And I think that's what we often tell people is that it's sometimes you've got to put a little sweat equity into your research and understanding. The answer won't always be on your Instagram feed or TikTok. Right. Yeah, right away. Is it going to tell you in 30 seconds what's right for you?
Starting point is 00:47:29 You've got to kind of do a little bit of research, which is great. Do looking around. I mean, check things out, see what's right for you. Do some exploring and, you know, be patient and figure out what's right. And I think when you do that, then you're really happy with your decision at the end of the day. I love it. And I think we'll wrap with this. Don't forget, if it sounds too good to be true, don't be wiring money unless you've done your due diligence.
Starting point is 00:47:53 Do not want your money. If you're not working, that is gone. All right, Jason, let's wrap with the training secret. It's so interesting to learn more about this industry. All the links we discussed here will be in the show notes. Go check them out or the Trading Secrets podcast page. You can go to go timesharing.com. But, Jason, what trading secret could be about the time sharing industry,
Starting point is 00:48:12 about your experience, whatever it might be, but it's specific to you? Can't learn it from a textbook or a professor, TikTok tutorial online. We can only learn from your experience. What can you leave this way? I'm going to say my life, both personal, professional, you name it, has always relied upon doing the unusual. And when I look at the way that I got my first job or even my second job or got to even to some schools that I maybe should or should not have got into, I could when you have to do what everybody else is not doing for my first job, before I got my first job as a lawyer,
Starting point is 00:48:43 I went door to door to law firms in the city where I was living with resumes in hand and went to the front desk and asked to speak to the managing partner of about 30 or 40 law firms. And, you know, you realize today when you see the way that so much takes place, in business. The fact that there's so many, just apply online, we don't want to see you. We don't care. What is the value of a handwritten note? What is the value of showing up in person? The worst they can tell you is no. And if you didn't think you were as shooing for the job to begin with, well, then there was nothing lost. And I think so many people fall into the category of doing what they're told or following that rule that they don't think to themselves, what is it that got people really a job in the first place? And I'm reminded of the story.
Starting point is 00:49:28 I won't go into the whole one, but there was an entrepreneur who his name, I'll give his name, was Weldon Wyatt is his name. And he was inspirational to me because he's the one that sat in Sam Walton's office for three days in Bentonville, Arkansas. And he was a high school dropout, sat in his office for three days demanding to see Sam Walton because he wanted to build Walmarts. And after three days, Sam Walt walked by him after three days straight, saw him sitting in his office and finally on that fourth day said okay come on in let's talk and before
Starting point is 00:50:02 you knew it he ended up by building not one but hundreds of walmarts and many other things over his career became incredibly successful at business but it was all because he first didn't take no for answer or no he did something that was unusual and i think that is extremely important today's day and age do something that everybody else is doing you will stand out one way or the other wow i love it i think that trading secret also connects to this industry, the one that we discussed. And I think that trading secret, like, we have had, you know, we've had billionaires come on this podcast that became billionaires from the pest control business or from a product like raising canes and chicken tenders. We've had some of the most outlying athletes who are Hall of Famers and golf,
Starting point is 00:50:45 football and baseball, actors, musicians, comedians, the whole gamut. And I will tell you, one of the biggest trading secrets I always see from all of them is they're doing something different. They think different. They act different. They execute different. And they break what I always call it. My mantra to it is like breaking the blueprint. It's doing something outside of the norm to achieve what you want. And if you continue to go through life, listening to like some of these old adages or these old things or just doing the blueprint that you're supposed to fit into, you're going to get the results that are so expected and you're not going to achieve kind of like that outlying feeling of success and differentiated. And I think that connects to your story.
Starting point is 00:51:25 connects to a lot of the guests that we have on the show, but also just like the time sharing industry, you know, so I think that is, that's pretty cool. And you could do it while owning a time share too. Yeah, exactly. Exactly. And I think, yeah, I think one of the trading secrets I took away from this episode, I was like to share that is, I think I love your approach of like, hey, this is what we do. This is how we do it. It's customized. But like, I don't need to sell you on the industry. the best way to sell yourself on something is just do a little research, right? I think so many of us are just handed things, sign here, press hard, and worry the money. That's so not a way to be living in today's world, which is so ever-changing, which I love that approach.
Starting point is 00:52:06 So, Jason, I appreciate you being on Trading Secret. This is so much fun. Where can everyone find everything you have going on and just give us all the information that we need to know about our dog, go time, sharing.com, et cetera. Yeah, we've got some great resources. You can find us, actually, we're on lots of different social media channels. Arda is. Yeah, LinkedIn, Instagram.
Starting point is 00:52:26 You can find us on Facebook, our website at www.org, and that go-timesharing.com site, you can find everything, timeshare there you want to know. And I'm glad that we talked a little bit of all that, those consumer protection, that's thetcPC.org, where we've got all that good consumer information out there. I love that. I hope it's on my personal Instagram page right now. Jason, there's for Tardick, about how you can enter to win a free vacation. So just go to that go-timesharing.com post.
Starting point is 00:52:57 You'll be able to get all that information. Jason, thank you so much for being on this episode, Trang Secrets. Thank you for having me, Jason. I appreciate it. living the dream.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.