TRUNEWS with Rick Wiles - Non-Human Virtual Employees Enter Workforce in 2025

Episode Date: March 6, 2025

Reporting from MWC2025 in Barcelona, this episode covers the rapid rise of AI agents in business, government, and daily life. We discuss how virtual assistants are set to replace traditional web searches, reshape industries, and impact the workforce. Also covered: advancements in robotics, AI-driven decision-making in corporations and government, and the growing role of AI in healthcare and fraud prevention. Plus, a look at China's presence at the event and the latest in autonomous drone technology.Rick Wiles, Doc Burkhart, Paul Benson, Erick Rodriguez. Airdate 3/6/25Join the leading community for Conservative Christians! https://www.FaithandValues.comYou can partner with us by visiting TruNews.com, calling 1-800-576-2116, or by mail at PO Box 399 Vero Beach, FL 32961.Get high-quality emergency preparedness food today from American Reserves!https://www.AmericanReserves.com             It’s the Final Day! The day Jesus Christ bursts into our dimension of time, space, and matter. Now available in eBook and audio formats! Order Final Day from Amazon today!https://www.amazon.com/Final-Day-Characteristics-Second-Coming/dp/0578260816/Apple users, you can download the audio version on Apple Books!https://books.apple.com/us/audiobook/final-day-10-characteristics-of-the-second-coming/id1687129858Purchase the 4-part DVD set or start streaming Sacrificing Liberty today.https://www.sacrificingliberty.com/watchThe Fauci Elf is a hilarious gift guaranteed to make your friends laugh! Order yours today!https://tru.news/faucielf

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Those who can imagine anything can create the impossible. This is true news. Day three from Mobile World Congress 2025 Barcelona, Spain. My co-host Doc Burkhart, Eric Rodriguez, Paul Benson. It's kind of a technology overload. We've been going at it strong ever since early this morning. It's now late afternoon. We're recording at just past 5.30 p.m. here in Barcelona, Spain. The show will be shutting down soon for the day, and we will be back tomorrow for the final day of Mobile World Congress. We're just going gonna have a conversation to share with you what the four of us have seen today.

What we do is we come in in the morning, we usually go together to an opening keynote address. Those are usually the big heavy hitters that come in for the show. And then we separate and we go our own separate directions. And there are multiple educational sessions taking place throughout the convention hall. So about a hundred thousand people here,

the big convention center. And then we regather at the end of the day. And what you're going to hear is our debriefing. This is the first time we have shared it with each other. So you're going to hear is our debriefing. This is the first time we have shared it with each other. So you're going to hear it in real time. I don't know what they have seen and heard. They don't know what I have seen and heard. And we're going to tell each other

and you're going to be able to listen in and get educated on it. So for me, guys, I'm gonna tell you, the buzzword that I'm going home with is, agentive AI, that's it, agentive AI, agent AI, agentive. I don't mean to be sarcastic, but a lot of the stuff that I hear this week and each of the years that I've been here since 2017, a lot of it is hype. It's blue sky. It's stuff that they want to do. It's stuff they dream about doing, but it's not happening.

And, you know, I'm a practical realist. I'm optimistic, positive thinking person, but I'm also practical realist. And, you know, things that they told us in 2017, and 18, and 19, that we're going to be worldwide by 2025. We're not even close, not even happening. I'm not saying those things aren't going to happen, but they're not happening now.

For example, tens of millions of autonomously driven automobiles. Paul, I was thinking back in 2017, do I want to buy another gasoline powered vehicle? Am I going to be stuck with a vehicle that I can't even buy gasoline for? That's not happening. They tried to roll out electric vehicles and that failed. So a lot of the things that they're hyping are not coming true on schedule.

They come later, but it's not happening right now. But for me, the thing that I am going home totally convinced is going to happen this year is agentive AI. It started last year when I was here at Mobile World, Paul and I, we were here at the dock and I was in a session where, and I don't remember the speaker, he said, within two years, all successful companies will have two classes of employees,

human and non-human. That woke me up and I immediately began researching, what is this guy talking about? And I discovered that they were, he was talking about basically avatars, virtual agents. And so today I was in a session, Paul was with me, Eric, we heard the presentation, saw it.

There was a man who was speaking, said, what you're going to see today was born one year ago in this convention. So my guess is he was in the same meeting I was in. He heard the same prediction. Within two years, all successful companies will have two classes of employees, human and non-human. And he went to work and he invented, He developed. And what he showed us today is a game changer. All the other stuff I'm hearing about, okay, that's a sci-fi material that may come true 10, 15, 20 years from now. But a gent of AI is here now, and it's going to change the way you live and work this year.

And by, I would say by next year, most of you watching me right now, your companies, whether you own the company or you are working for a company, I would say by the end of next year, you're going to have virtual assistance working with you. That's how certain I am about it. My, uh, confidence about this and excitement is I want Paul Benson when we go home to Florida, start building it. I want it. I want it in our organization. It's a game changer.

It's going to absolutely change the way we run our organization. So let's talk about it. Let's talk about what agent, agent, agent, agency, it's where this comes from. What they're creating are virtual agents that will do a lot of the routine mundane tasks that you do every day. And it'll just take over and do those things, but it does a lot more.

Paul, you want to explain to our audience what you and Eric and I witnessed today? Yeah, absolutely. So I would think of it as just like you described, Rick, there's lots of examples, but take one repetitive task that you do every day. That's one agent. So you would create one agent that specializes in doing one thing. You give that agent a name, and then it's able to run autonomously, and you give it access to your data, whatever pieces of data it needs to perform that task.

And then it's there for you to interact with it whenever you need to, or for it to run periodic jobs based on a schedule. And the example that we can play for the audience today has multiple agents that can actually not only just interact with you, but can interact with each other. This visual example really demystifies it. I just want to agree with everything you just said, because there is a lot of hype here.

But what we've seen in the last year and at this conference is that the technology is actually catching up and it's right at the cusp of being available and will be pushed into every enterprise, especially enterprise. you're going to start seeing a lot of previously human roles are going to start fading into agentic roles. With agentic AI, it'll begin to blur the lines between interacting with humans or interacting with an agent. You can call for tech support and you'll have a conversation, and it's going to get so realistic that you'll be halfway through conversation and realize that the agent you've been talking to isn't even human.

So let's just a couple of examples of what's coming. Right. So, you know, the research that they did about, you know, and I don't know who they polled. They said they polled the general public to develop their research for what the public expected, what the public would accept in virtual agents. And it was fascinating, the results that they came back with, for example, the public, both male and female respondents

said overwhelmingly they wanted the virtual agents to be females. 80%. 80%, they also found- Oh, I'm sorry. I think it was 67%. 67%. 67%. 80 percent. They also found that people wanted virtual agents, no, I take that back. In certain regions of the world, younger respondents wanted the virtual agents to be slightly older. They felt more confident if the virtual agent was talking to them from a more mature viewpoint.

But ideally most people want, if you're a millennial, you wanna be talking to a millennial virtual agent. If you're a boomer, you wanna be talking to a boomer virtual agent. I thought that was interesting of how the people were telling the researchers, this is what we're comfortable with.

Yeah. So this company developed, the presenter put on his virtual reality glasses, okay? And then they were able to project on the screen what he was seeing. So, Eric, what was your thoughts when you saw five or six, maybe seven virtual agents appear in front of him? My initial thought was pretty wild to see that they're giving a figure. Uh, to these digital agents. So you when when you see the video, you're seeing what looks to be like a digital figure of a person in front of you. So you're

not staring at a blank screen or you're not staring at some cartoonish looking thing. They had, you can see an actual person, a real normal high person with a normal voice, and they're making these agents look real in this scenario. So that was the first thing. The next thing I was thinking was, it was so impressive that we asked one thing, and each of those digital agents started processing

the data or the question as it pertained to the task or the instructions that that agent had been given. So you had a news researcher, the, the banking person and so on and so forth. And every single person was, or say I'm calling it a person, every single agent was processing its information simultaneously in real time. And then you get, and they had Paul had mentioned, you can then, you can see them interacting with each other and kind of, you know, wait a minute, this is actually happening. I was just impressed by how quickly in the scenario we're in right now, we're we're amongst thousands of people data.

The internet is bogged down and it was able to process the responses very quickly and, and you're able to see the data there in real time, what it was saying, a reference it there in real time. I was impressed. It was, it was really neat to see. So Doc, I know you weren't there, but he asked his virtual agents, he said, I've got some money to invest. Based on the market conditions today, what would be a good, what would be a good place to invest my money? And so one virtual agent on the far left said, well, let me look at what Reuters is reporting today

and began to quote Reuters news agency about the stock market and made a recommendation. But another virtual agent, like three or four agents down the road on the right, said, pardon me, I disagree. That's not the best recommendation. I was shocked by that. And then the two virtual agents started debating what they should recommend to their master,

their client, what do you call, their employer. And so there was a discussion going on among three or four of these agents about what was the best place to invest money as of today. And they said, you know, the day of the day, the date of the day. Very realistic. So what you're seeing here is a little prototype where I came in and choose some of the agents that we have at Moebius. I'm going to choose all of them agents that we have at Moody's. I'm going to choose all of them, why not? And now we have, my friends.

And what has been happening in the stock market lately that could affect my investments in US-based companies? Now the agents are thinking about my question. We have this guy here, Christine Ken. I'm checking the latest news and events related to the stock market that could impact your investments in US based companies. Please hold on for a moment. Recently, there have been several key developments in the US stock market that could impact your investments, tariff deadlines and trade tensions. The market remains volatile due to ongoing tariff Stay tuned to these developments as they could affect various US based companies across different sectors

I am not entirely true super news agent from my sources The fact is that some companies are showing resilience despite these broader market issues For example companies in the energy sector have been outperforming due to rising oil prices. So when we were talking earlier, and I should point out the title of this session is the web is dead. The web is dead. The worldwide web is dead. That's what they were saying. You are not going to be searching the world wide web. In fact, I wrote down one line, Doc, and he said you will not ask, is there an app for this?

Instead, you will say, is there an agent? Okay. You're not gonna look for a website. You're not gonna download an app. You are going to ask an agent. And folks, I'm telling you, this is, of all the stuff I've seen, this is the one that's going to change your world immediately.

Many of you are going to be using these virtual agents by the end of this year. You're going to stop using the World Wide Web. You're going to stop downloading apps. You're just going to go straight to an AI virtual agent. I mean, Doc and I, we were having this conversation earlier today. I'm increasingly using a chat GPT or Grok or Gemini or Copilot for what we used to do web searches. Right. Why search the web looking for information when I can ask an AI platform and it brings me all the information?

And not just information, but information customized to me. I mean, if I go to Google and type in, tell me about this, that, or the other thing, it will give me just links and references, things like that. But if I ask my chat GPT or Grog, it already anticipates the information I have already given and had previous conversations and will answer the question, but also answered in such a way that it customizes to information that relates to me personally. Yes. Corey, it may say to you, I notice that you're particularly interested in such a such.

Is there more information that I could give you about that particular topic? So where we're headed this year, and this will be widespread by the end of 2026 is that there will be millions of people using virtual agents every day at the workplace, but also at home. I mean, I can think of all kinds of things I can, I could be asking a virtual agent to do for me. You know, the task that I've got to do every day that I can just turn this over to a virtual agent and I'm not spending any time at all. Oh Rick or you or you you know, you might be sitting at home and you're you know, you're you're not working full time or you maybe have disability or you're a stay at home parent. And, but you have these dreams and ambitions

or this crazy idea, you know, but I don't have the money. I don't have the resource. I don't have the time. I can't get out. I can't do these different things. AI as it stands right now can start helping you create business plans and ideas and telling you, hey, you know, here are the resources that you could use to fulfill this desire of this goal or this dream. And then now with this rapid deployment of

agent AIs coming out from different companies, you can put those agent AIs to work, you can put those agent AIs to work, you know, while you're sleeping to fulfill those things. You can say, you know, hey, go do X, Y, and Z. I need you to refine this business plan and then tell me what markets I should deploy my little widget in or whatever. You know, there's truly endless amounts of ideas that can be done right now with AI, but this is just truly the start of it. There's many people that are afraid that AI is going to take away jobs, and they could take away jobs. I think Rick, you said it the other day, or maybe said to us personally, but the companies that are going to lose jobs or shut down are going to be the ones that are not developing or implementing some form of AI in their business because they're being outworked, they're being outsmarted, and so on and so forth.

And so there's just there's there's possibilities right now. I would recommend just go on YouTube and just say, type in how to use AI. Start there and start getting yourself familiar with these tools. Download the AI and just start asking the different things to understand like what are we talking about here? Why does Rick keep talking about this AI stuff?

If you haven't at least trialed it, you got to start doing it. Otherwise, you're going to be missing out, whether it be for personal use or as an employee, you got to get you got to jump in at some point in time, you're going to be forced to do it, or you're going to be laid off because you didn't do it. Right. So what I said yesterday was, AI is not going to take away your job. But the company that uses AI is going to take away your job, but the company that uses AI is gonna take away your job.

Your employer's competitor that uses AI is gonna take away your job if you don't use it. And so this ought to be a wake up call to everybody. The marketplace is already changing, but by the end of this year, going into 2026, it's going to be radically different. Doc, in this presentation, when they were talking about creating your personal avatar, your personal agent. Okay, they called this personality engineering. Oh boy.

Okay, so this is where Paul, they said 80% of the public said that they would trust AI agents, 80%. AI agents. 80%. Consumers, listen to this, consumers expect AI agents to outperform humans. Yeah. Humans said, I'll work with AI agents, I'll trust AI agents if they are more efficient than humans. Okay. Okay. So, humans who have a I don't give a crap attitude about their job, guess what's going to happen to you? You're going to be replaced by an AI agent who does give a crap about your job.

Okay? Yeah, I'm just giving you street talk about the way it's going to be. So many people have this I don't have, I don't care about my job attitude. Well, there's a virtual agent out there that does, it's going to replace you. Because you, your attitude stinks. I'm just talking about people in general, you know, we encounter these people all the time. Everybody in their everyday life, you know, we encounter people that really hate their job. Well, they're going to be virtual agents that love your job. So, you know, I'm glad that.

Well, I'm listening to the conversation, to the conversation between the three of you here specifically regarding AI agents. And I find it fascinating the way you're talking about. I wasn't in the session, so I can kind of be an observer here listening to the conversation. And the words person, Eric used it several times, personality, love, hate, care. We're obscribing human values and human emotions and human caring to these agents. Even in this conversation we're doing yes, and so my question to you is

Are we losing? Humanity in all of this are we losing our humaneness by offloading some of our humanity on to our AI agents it's interesting that they use the word agent because that derives from the word agency Which is theological terms we talk about in free will, you know, that that man has the agency of free will in respect to God. And so now we're giving, if you will, agency to a created device, software, whatever you want to call it, we're giving it human personality, human values, human characteristics, we want it to make it look like us, our age, you've mentioned earlier and everything.

That concerns me, that bothers me, because by giving more human value to AI agents, are we diminishing human value, our own human value in that? And are we offloading our humanity to AI agents now? Now, I'm all in favor of using AI agents, but I'm asking that question, at what point do we lose direct control? At what point, for instance, the AI agents, they have no norms or values or morals of their own, right? Only what we ascribe to them. It's sort of like my dog, Fudge. I have conversations with Fudge and everything, but does he understand love and hate? Does he understand values, human values, the way I do? If I allowed Fudge to make decisions on my part, we'd be at the dog park all day.

At what point will AI agents start making judgment calls and decisions for us that would drift from what we consider moral or ethical norms? These are agents that are to do mundane, routine tasks, basic information. I'm not going to ask them questions about life and death. What is reality? You know, I'm not going to ask someone. I'm not going to ask them. Someone is, but somebody will. Yeah, somebody probably will. You're right.

But what I see in this personality engineering is that people are saying, I want the agents to be likable. If I'm going to have to talk to them, I want them to be likable. All right. So they don't want a cold, indifferent robot, which I think also says that the introduction of robots isn't gonna go as fast as they think. So it's not because people want, you can make these avatars likable. It takes a lot more work and investment

to make a mechanical robot likable. But you can make these avatars, these virtual avatars, you can make them, you can make them likeable. I want to go back to this personality engineering. The respondents to the research said they want AI agents to speak their language. So if you're Hispanic, you obviously want to be speaking to a Hispanic virtual agent. If you're Japanese, you want to be speaking to a Japanese virtual agent. So once again, people are saying, I'll use the virtual agents if they look like me, if they talk like me. So we want to create them in our image. Isn't that what we're doing? Right? Isn't that really what we're doing, Doc?

Are we becoming little gods? It's not replacing humans. We're creating human-like human lookalikes, okay? 67% they wanna talk female agents. Again, I mentioned they want the same age. Oh, listen to this, the type of conversations. They ask people, what type of conversations do you want with virtual agents? There were three things that came out. The conversations need to be balanced, detailed, and show empathy.

Once again, human characteristics. Yes, yes. again, human characteristics. Yes. Yes. So, and this is important for like larger enterprise, uh, and their clients. So people would rather work with, they would switch their business to a company They would switch their business to a company that would have these advanced AI agents that speaks their language that they would enjoy interacting with.

Whatever type of service they'd rather. So there's going to be a fight between companies and you're going to probably start seeing like T-Mobile's new agent service. The telecoms are looking for ways to make money, right? They're in this deficit. And every big brand in the US is going to come out with their version of some kind of agent suite that will have different features. So there's just going to be a whole competitive war on this. Right, so think about what Paul's saying. What have we seen for the past 10, 15 years?

Big American companies outsource their call centers to the Philippines, to India, whatever, nothing against those countries. But if you are an English speaking American, and you are calling your bank about a financial issue, you're talking to somebody in India who can barely speak English and they have access to your bank records. And how uncomfortable does that make you feel? It bothers me. I don't like it.

What Paul is saying is they're finding that people are saying, we would rather do business with a company that has trustworthy, likable, virtual employees than unlikable, untrustworthy human employees. And the companies that go big time into virtual agents are going to take away business from other companies. People are going to switch. And they said that the AI agents have the ability to persuade customers to switch business. Right. Right.

Yeah. The AI agents will be asking you, would you like to come over and join our company? Would you like to move your bank account? Would you like to move your insurance to us? Yeah. So think about it, Doc. Not only that, Greg, they talk about just the fact that if you're a customer, if you're a company and you're designing these agents, we'll say call center, we've brought that up. If you're designing them to be more into the culture, they use Hispanic, say African

American, whatever it may be, and you're designing these, these agents to be connecting with them in that way. They were talking about that, that would even, that alone would potentially persuade a customer to leave, uh, to another company. In addition to what you had mentioned, Rick, I also want to mention, uh, what you had talked about, even Paul brought up. One person mentioned that AT&T is deploying agents in their organization,

and they had mentioned that 10 million transactions are taking place per minute at AT&T. And going back to these agents, a theme that's been talked about multiple times so far is that these telecom company, the T-Mobile, the AT&T's and so on, they are having to fight and deal with heavy spam and fraud, text messages and phone calls that are hitting us. Just take a moment and think about the last time you had to dump a call or report a text message as junk on your cell phone because it was 100% spam or junk and not real.

Well I never thought about this. Those are costs that the company, the AT&Ts, the Verizon's are having to deal with to stop that stuff from happening because their customers are being manipulated into fraudulent activity because of these spam calls. So they're saying, so this person said, when they deployed, when they cleaned up their data, they gave the agents the job and tasks to do that they were able to drop their fraud,

just a fraud side alone by 80%. So just imagine how many people would they have to hire if they have 10 million transactions per minute coming through, how many individual people would have to go through and comb through lots of data to get to 80% drop in fraud? I can only imagine how many people, how much training, how you're going to keep those people, all that kind of stuff. But with the help of AI working alongside of these people, they were able to drop this data.

So that's one example of the efficiency that can bring here. That kind of efficiency corporations cannot ignore. This is what I'm saying. Companies that you're going to lose your job not because AI is taking your job where you work. You're going to lose your job because you're working for a company that's not using AI. Okay. that's not using AI. Okay? An AI driven company is going to eat into the profits of your employer or your company if you own it.

If you own a company, you better get moving on this right away. If you're a senior manager for a corporation, you better learn these things quickly and stay ahead of the curve. One of the other things, this gentleman that I'm quoting was from Microsoft and he said, humans and AI agents will be peers.

They will collaborate with each other and agents will also collaborate with each other. And agents will also collaborate with each other prior to making recommendations to humans. So while you're sleeping, your AI agents are going to be gathering information and talking over what they're going to recommend to you when you wake up. You ready for that doc?

No, I'd be ready for that. I'm not opposed to AI. I'm not opposed to agent AI at all. I just don't want to lose our humanity in the process. That's what I'm concerned about more than anything else. Okay, so the gentleman from Microsoft said, this is going to usher in the four day work week. OK, well, I prefer the Jetson work week.

He only worked three days a week, George Jetson. And so but still, I mean, yeah, we're going to it's going to create efficiencies. It's going to probably get rid of a lot of redundancy and everything that's going on in various industries and things like that. But at the same time, I embrace the technology. I really, really do.

But what am I trading for? What am I giving up for? Am I becoming more Doc Burkhart by having access to Agent AI, or am I offloading who I am to various agents who are simply reflecting back to me information that it thinks I want to hear. These are questions that keep me awake at night. Right. I'm not worried about it repeating what I want to hear, but that is a consideration. is a consideration is it giving you feeding back what it expects you to like. But a lot of these things are going to be, again, routine tasks. You're putting virtual agents to work doing things that you are spending hours doing. Right?

And if you can get away from that work and do something productive, something that your human qualities allow you to do something that's productive, that increases the value of your work, then isn't that a better thing? It is, but I'll give you an example of an agent that would eliminate human positions,

and that's a sales agent. You can have an agent force here. They're promoting. They've got a big giant booth here and everything, and they're promoting the rollout of sales agents. In other words, you don't need a sales force anymore. You don't need people out in the field anymore selling widgets and whatnots and stuff. You can have your agent do that, your AI agent do that, which if it's more efficient, I'm

totally okay with that. I'm just challenging our thinking in saying, these are things that are going to change us as people and as a culture. And are we ready for that? Are we really ready for those kinds of things? You know, I just like to think about that in the sense that I want to be more productive. I use chat, I use grok and everything in order to become more productive. But at one point, do I rely on it so much that I quit being me? And I become the extension of the agents. And I understand them doing the mundane task, but it's not going to stay just with mundane tasks. We're going to have them doing enterprise accounting for major global corporations.

We're going to have them managing underwater pipelines. These are bigger picture ideas. These are global impact ideas that we're now saying, all right, AI agent, this is now your ideas. These are global impact ideas that we're now saying, all right AI agent, this is now your job. I'm going to go back and take some more community college courses, you know, and be improved myself or do things that are more productive. So I'm just asking these things in order to kind of get our thought process is going. I love the technology. I really, really do. But it is

causing some concerns inside my spirit. So, Doug, my answers to your question is, is it going to change the world and our culture? Yes. Are we ready for it? No. And it's going to happen now anyhow. Yes, I realize that. That's the point I'm trying to the And if they don't come to your place of employment, they're going to your company's competitor.

Eric mentioned earlier, in the research, they found that people said they could be persuaded by a virtual agent to change companies, to switch services like life insurance or car insurance or banking or mobile phone service. That's what they were pitching here. Verizon could get AT&T customers. AT&T customers could get T-Mobile customers. How? By having better virtual agents that the public... having better virtual agents that the public, if those virtual agents, think about this, if your sales force, Doc, all right, I just had a thought. In America, it is illegal, It is illegal in America to hire people based on race, color, gender, religion, language. It's illegal. You can't do that.

But it's not illegal to build an army of virtual agents based on those criteria. Okay, yes. I could build an all Latino Salesforce. I could build an all Jewish Salesforce. I could build an all Asian Salesforce. And I haven't broken any discrimination laws. Now I'm sending those agents out using AI generated

information on phone numbers, addresses, places of employment. Search out people like you, persuade them to switch to my company, speak in their language. Is that illegal? It's not illegal. Not yet. Not yet. And I'm going to argue it will not be made illegal. It will not be criminalized because the technocrats will argue this is actually helpful to the public,

that they can do business with somebody of their own kind. And you're going to completely change the way business is done. done. And you will be able to request, I would like my sales agent with your company to be and give, give a description of the sales agent you would like to have. And the AI will choose a virtual agent that meets that meets the criteria that you gave? Or it will create one if one doesn't exist right then and there. Or it makes one on the spot. Okay, give me two seconds. Okay, here he is. Right? Yeah.

So it sounds like in a lot of ways we're ascribing personhood to these agents and everything at what point are Are we going to be paying them a paycheck at what point are they going to have corporate benefits? We talked a little bit about this last year, but it's come up again in conversations here you know if they're if there are both AI employees and I'm not going to go into the I'll pay them with virtual money. Here, here, here you go. Here's some virtual money, all right? It's as real as you are, all right? So, um, so, you know, yeah, we'll have,

we'll have virtual agent, uh, unions and everything, but, you know, that's a long way off. What I'm trying to get across to our audience is I've been scouting around here for, what is blue sky hype, sci-fi stuff, and what's real? And this is real. This is real. This is coming to your home this year.

You are going to be maybe not in your home, but at the place of work. You're going to be working with virtual. And even if it's not at your place of work, you're going to be communicating with virtual agents just by doing business. That's right. We all, all of us now get bots. We call a company and we get a stupid, you know, we're talking to a computer. What if the person that you're talking to is so realistic, you don't know it's a computer?

Because it's not a computer. It's a virtual agent. Would you want to know the difference? Would you want if there's an interaction taking place with you and a company agent, would you want to know at the beginning of the conversation, whether that was an artificial agent or a human? Would you want to know? I don't think it would matter.

I don't think it's gonna matter. At my point, yes. It's not gonna matter. Not gonna matter, okay? What they saw in the research is that people said what they want are virtual agents who are more efficient than humans. They don't wanna waste time. They don't wanna make mistakes. They don't want to waste time. They don't want to make

mistakes. They don't want to argue, whatever the problems are. And they want virtual agents that are balanced in their presentation, are detailed, have the information, and they have empathy for you. You know, they want the, the public wants the virtual agent to say, Mr. Benson, I understand your frustration with our company. Let me offer this to you. Would this make you feel better, Mr. Benson? That's what the public's looking for.

You know, Mr. Rodriguez, we understand the last time you stayed at our hotel, there was a cockroach in your bathroom. What if we gave you one free night? Would that make you feel better? Take it. Okay. That's what the public's looking for. You're going to encounter them.

What I'm speaking to our audience, if you own a business, you need to start seriously exploring virtual agents. Don't get behind the curve. It's going to come at you very quickly. By the end of 2026, almost every successful business is going to be using virtual agents. You don't want to be the Neanderthal company because you eventually go out of business. What are you going to advertise? We're behind the times? Yeah. Rick, one more thing I wanted to add to that. You're mentioning these companies that are going to embrace AI, and then versus those that won't embrace AI,

and eventually the profits will fall. I was just reminded of one of the sessions that we went to today that was called how to make Europe grow again and they were having this conversation about how European tech sector has been declining and they're competing with the West and the productivity is going down. And they had this long discussion about it, but one of the panelists said, what if the EU became an AI continent? And you know, yes, and what we haven't talked about yet is these AI agents. Yeah, imagine these AI agents being embedded within government,

because we're talking about this system, right? This technology is also going to be applicable to government. So what would that even look like? Who says they aren't already? that's what we're asking, too. We're asking an agent to make decisions on our behalf that impact perhaps billions of people. Are you ready for that? It's one thing if I'm negotiating a life insurance policy. It's another if I'm negotiating a missile defense treaty with another country. Yes.

Right, so we're putting our trust. How long was it? Three years ago, I interviewed JetGBT when it first came out about global governance, about not global governance, but AI governance. Remember the interview I did with the robot? I mean, it wasn't a real robot. We had a conversation about will government someday be turned over to AI? And I was asking AI whether it's capable of running the world. We had to go back and look at that interview, what was said.

That was at least three years ago. Anybody, you have anything else you want to say on this topic before we talk about some of the other things we saw and heard today? Yeah, I mean, just the fact that right now, you know, we put our trust, we vote for one man and his cabinet, right? And will we eventually be putting in our trust, evaluating one man and his cabinet of AI agents? And will that be a part of the-

What do you think Elon Musk is doing right now? That was my thought as well. Right. He's implementing AI into the federal government. I mean, today I read an agency was reduced down to one employee. All right, I forget the name of the agency, but they fired all of the employees except one. Okay. How is one person going to run that agency through AI? This is what Elon Musk is convincing Donald Trump to do. Doc, I don't understand. They said today they're going to shut down and sell the Department of Justice headquarters

and the FBI headquarters. Yes, I saw that too. Well, where are the employees going? Well, they're getting rid of a lot of them. They're relocating some of them around the country to field offices, but they'll get eliminated too. Would you go to eliminate the entire Department of Justice headquarters?

Okay, where I'm going with this is, Elon Musk is implementing AI in the Trump administration. How do you think they're finding this waste and fraud? Speaker Johnson said several weeks ago, he said, there are algorithms that are moving through the systems. Yes, I agree. Yes, he said that.

Okay, that Elon Musk has released algorithms into all the government systems It's tracking down fraud and waste see people are applauding Elon musk and donald trump, but they're not thinking that this is ai. This is ai governance You've got AI making decisions. Is AI telling Elon Musk shut down the Department of Justice headquarters? Is AI saying shut down USAID? Did they ask AI, Doc, let me ask you this one.

Before January 20th, did Donald Trump and Elon Musk ask AI, give us a plan to move quickly to seize control of the federal government? More than likely they did. As soon as the election was, probably even before the election was final, um you know they were asking these kinds of questions because they knew they only had one opportunity, just one opportunity to do this and that's why it caught everybody off guard. It was a strategy engineered I believe through artificial intelligence. So I absolutely believe that. Which is why it's called everybody by surprise.

They're moving so big and bold and fast, nobody knows what to do. Because it's an AI driven plan. I was in a keynote address today on disinformation. And I got to tell our audience here, this convention definitely leans left and slightly un-American. I mean, we are in Europe.

This is a European conference. Everybody's very nice, but it's definitely anti- anti Trump. It's not necessarily anti-american. It's very anti Trump Yes Okay, so I was in a session about disinformation and the company called moonshot and They are hired to deal with disinformation. And Doc, he said that they inoculate populations.

That was his phrase. He said populations need to be inoculated against misinformation just like you would vaccinate a population. And how did they propose to do that, Rick? Well they're using AI driven, they're not going to call it propaganda. But you go back to what Dr. Malone's book is about, Cy Wars, he's talking about how governments and intelligence agencies and political organizations are using AI and propaganda

and various tools to move the thinking of tens of millions of people. And so he said, inoculation must be continuously administered to the public like a flu vaccine. That's almost word for word quote. So it all comes back to controlling humanity again. Yes. Yes. Yes. And I heard another, I heard a phrase I never heard before. Pre-bunking. Oh, I've heard that one before. Yes. I have not heard that before. Pre-bunking. You say pre-bunking? Okay.

Not debunking, but pre-bunking. Bunking beforehand. Yes. Of course, they were talking about what they call conspiracy theories, and they put up on the screen, maybe 2530 so called conspiracy theories. Things that we talk about almost every week on true news that was that was up on the on the screen as conspiracy theories. And they were talking about how you have to inoculate populations not to believe those things. But then they started talking about pre-bunking. We know how the news media will say,

well, that lie was debunked. That's a lie and it was debunked. Well, who debunked it? Well, they never told, they never tell you who the debunker was. What this company does is that you bring them in to pre-bunk it, meaning stop it before it ever gets loose. And how would they know? It means that AI And how would they know? It means that AI is following social media and talk show and podcast conversations and detecting the formulation of a new conspiracy theory. So deny the lie in advance.

Yes. Right. So that was the thing I heard today. deny the lie in advance. Yes. Right. So that was the thing I heard today. Besides- It's like the precox and minority report. Yeah. Detecting pre-cry.

How about, okay, Doc, I know you went to a satellite conference, anything of worthwhile hearing? Other than, you know, there's a real challenge with the telecom industry and being able to make this transition for direct to sell. Part of the problem is, you know, over the next five, just the next five years, there will be, get this number here, 40 billion IoT devices operating in the world. There's no way those devices can be managed through the current hardwire infrastructure

cell towers that we have. There's just no way. The physical capacity has a limit to it. They have to go to the sky. And so, but the problem is that the telecoms aren't in that sector. They aren't in that business. And so they're going to have to lean heavy into startups that specialize into startups that specialize in low Earth orbit, medium Earth orbit, geosynchronous Earth orbit satellites in order to, if you just count internet of things,. I think what has caught them flat-footed a bit here, Rick, is they thought that they'd be able to handle all this transmission data, but there's so much data that the hardwired fiber optics, even the cell towers, are reaching, within three years,

they're going to reach maximum capacity. Three years, Rick. And now there are companies like Starlink, ATS Global, and others, they're trying to catch up and trying to come up with unique ways to manage all this content, offloading some data. So it's no longer a communications issue, it's a data issue now. These aren't communications companies anymore,

they're data companies. They're already that. Forget telecom, they're already techno companies. When the other thing I heard too that was interesting is how they were coming up with creative solutions on, you know, what if you have a smaller country that can't afford to send a rocket into space? How will they manage their demand

for all this information overload that's about to take place. And they were talking about launching dirigibles, zeppelins, having permanent drones that were flying permanently in the sky over certain cities or certain areas. And as a case study, there's a Japanese telecom right now that is providing internet throughout most of the major population areas in

Kenya right now using dirigibles. Basically balloons that sit in the sky above weather, above air traffic and everything that's providing that data offloading, if you will. And so there's just going to be a variety of different ways that they're going to manage this. You know, it's interesting that the inventor of radio, he called it wireless, by the way, Guglielmi Marconi. He has a famous quote. He says, one day, thought will travel at the speed of wireless. That's a direct quote from him. One day thought will travel at the speed of wireless. And one of the panelists that I heard today

in the satellite section said, if there was just a way that we could make everyone a wireless receiver, it would solve a lot of problems. I thought, hot dog, this was worth the price of admission here. They're actually thinking those terms. Turning the human body into a receiver. a receiver. Yes. So, Ari, so what you said earlier, Doc, that there are 40 billion internet of things, microchips, in existence now. Okay, so within five years, there will be.

Oh, within five years. Okay. Yes. And so they're looking ahead five years from now and said, we got a problem. We've got so many devices now that our infrastructure will not be able to handle it. It just won't be able to handle it. Topper can only go so fast. Fiber optics can only go so fast. There's only so many cell towers you can build. So we're back to 2030. Yes. Okay.

That everything will have a microchip in it. Everything will be transmitting. To give you absolutely, you make this. Yes. To make this realistic for you. Your shoes will have microchips in it transmitting data. And to the sidewalk. The sidewalk that you're walking on will recognize your shoes and follow your footprints. Then it'll transmit it back to whatever you are, your personal assistant or whatever, and give you a reduction of your day. You walk so far, here is your itinerary today.

Now your AI personal assistant that you monitor with through your virtual glasses or maybe even your meta glasses is giving you a readout on your day and maybe suggesting changing the issues that you're using when you go for walks or maybe suggesting a different route that would save time and energy. But everything is going to be embedded with a microchip, if you will. That's the only way to describe it. And it's going to be so small that you won't see it. These will be microscopic Microscopic chips. And Doc, as you're walking down the sidewalk, as you go past a restaurant,

the restaurant will transmit to your phone a promo code for your favorite sandwich. Right. Or donut. Even though you've never, for Eric, it would be a donut. Even though you've never been- It's big as your face. the the bakeries have, they have donuts the size of tires on riding mowers.

Wait, I've never seen where you had to take a fork and knife and cut a donut, you know? So that's Eric, Eric is a donut addict and but they are delicious. But those are the things that we're going to be experiencing. And it's that's that's some of the stuff that they told us five years ago was going to be happening. So what you're saying doc is that it's it is happening. It is coming the internet of things and they're not ready for it. They thought they would, but they're not ready.

Paul, is there anything that we're over our time limit, anything you wanna share before we close? Well, I do wanna share one thing. Eric and I stopped by a booth that was very intriguing and I'm gonna just kinda leave a cliffhanger here because I believe in our next episode, the final episode for mobile world, we're going to have an interview. We're going to work on trying to get an interview tomorrow with this company. But we saw the world's

first biological computer. I want that to just sink in. This gentleman was explaining that the different levels of computation and technology that we've had talks about AI, quantum computing, and he was talking about the technology and it all has its purpose, but he said biological computers. This is brand new and we haven't even tapped into where they think it's gonna go. A computer that's alive. Is that what you're saying? Yeah. A computer that's living?

It's strange, Rick. This one's gonna probably blow your mind. Okay, Eric. Tomorrow we'll dive into it. Okay, Eric, anything before we close? Just real quick, you know, the countries over here in the EU, the ones that have, you know, national, you know, healthcare, they're doing their best to basically implement and streamline your health records, everything from a doctor's visits all the way up to major surgery, having it all communicate to each other,

doctors having access across the board, utilizing AI to schedule appointments, bring up recaps of doctor's visits, book appointments quicker, and just, so they're utilizing AI in that way. I'm thinking this probably wouldn't come to the US anytime soon because we have, everything is all segmented

and it would come to healthcare in the US, but I could see it potentially being implemented into hospitals that have a system all the way from the local dock in the box, all the way to the major hospital system owned by the same company. I could see it being implemented across there. But let's say you go to a different state or you move to a different company and they offer a new insurance. So that's a whole other system. You gotta go that

whole process of manually calling somebody, transfer my records. So I don't see it coming here anytime soon, but maybe at a local, you know, a smaller level, but here in the EU, they're trying to implement it nation, or sorry, country-wide for their citizens. So. Okay, all right, so I'll tell you what I see coming soon in the next two years. Your doctor, your doctor's personal agent I'll tell you what I see coming soon in the next two years.

Your doctor's personal agent will contact your personal agent and tell you that you need a blood test. And then it will remind you of when the blood test is scheduled and your personal agent will then contact your doctor's personal agent to get the results. And then your doctor's personal agent will contact your personal agent to set up an appointment for a checkup. That'll all be done without you calling your doctor one time. That's it. That's what these personal agents are going to do.

All right. And you, they won't, you won't even know these conversations are taking place. Right. And that will be happening for people in the next 12 to 24 months. All right. Yeah, who wants to say something? I got one more thing to cover real quickly. So Eric and I went to one more session.

I want to talk on it while it's still fresh. The title of the session that we went to was the rise of physical AI and how generative AI transforms our real world. They talked about how generative AI is stepping into the physical realm and transforming the robotics industry. And I just wanted to throw this out, you know, everything about AI agents, these are the

things that this is happening now. And I just wanted to do a quick update on where, you know, like the state of robotics right now, because it's very important because these all these AI agents as this becomes more and more advanced Where I believe this is all heading is eventually in the future. I think it's gonna be a ways out These are gonna be a part of an actual You know robot that's gonna have it's gonna have access to all of your agents that will can travel with you physically It's just one application of a personal assistant robot. But we heard from a gentleman who is in this every day, developing robots, he

had, he had actually physically done a brain implant with someone that had a it was like a paraplegic or something that controlled an exoskeleton that allowed him to walk. So this guy's doing it. So he was talking about all of these you know amazing advancements but you know this session was it didn't have any buzzwords it wasn't about trying to you know it wasn't all this hype. And what he actually said is that really honestly 2025 in 2025, the state of robotics is that you have a general purpose robot, you got a Roomba, a really advanced Roomba that can probably do one thing really well. And you have one robot for one task. And that's where we're at. You know's saying that robots are going to take over the world and start walking down the street tomorrow,

we're not there yet. There is a long road ahead. That's right. We could talk about this more tomorrow, but I remember back 2020, at World Economic Forum, I was at a session about robotics. I don't remember the name of the expert. But when it was over, and there were only like 20 people in the room, when it was over, I asked him, I said, when do you expect to see robots introduced in society?

And he said, Rick, it is not gonna be soon, because let me tell you why. He held out his hand And he said, Rick, it is not going to be sued. Because let me tell you why. He held out his hand. He said, we meaning the robotic scientists, we can't figure out how to build the robotic hand. And he said, when you hear that the hand has been developed, that's when you know, hear that the hand has been developed, that's when you know they're ready to deploy the robots. He said, right now, the hands of robots are limited to very simplistic tasks, like picking up something, moving it, dropping it. That's it. And what have we seen here? We've seen robots that pick things up, move it over, drop it down, and there's nothing else. I'm like, that's all there is?

That's it? I mean, I walk past these displays and I go, I'm not impressed. Okay. Or you see a robot moving. But if you look, if you look out of the corner of your eye, you'll see somebody with a remote control who's moving the robot. Yeah. They want you to believe that that thing's walking and doing all that stuff.

It's really, it's just a big toy. Yeah. They said that these robots look really advanced. Uh, you guys covered one a few weeks ago and I was even amazed that, you know, remember the robot that was putting all the groceries away yes well the reality of that most likely you know they'll do six or seven takes and getting the robot to do this do it that well multiple times repetitively very very challenging and I mean they are making huge advancements in it. But the reality is that there's a tremendous amount of work that's ahead of them.

So all right, so we're far away from robots being in your home. But we're really close to virtual robots being in your home. That's true. That's what I'm trying to tell you, folks. Don't pay attention to the robotic propaganda, but pay close attention to the virtual agent news, because that's real. You're going to see virtual agents. You want to call them virtual robots, whatever you want to call them. They're going to be in your office, at your workplace, in your house, at your college,

at your doctor's office. They're going to be there starting this year. That's right. That's worth you watching True News today. Tomorrow is our final day. What we do in our last day is that we just move through the convention hall and let you see some of the more exciting things here. China has 300 companies here. They have some of the biggest, some of the most advanced displays of anybody here. The one that captures my attention is the passenger drones. All right, it's a helicopter. It's a helicopter drone.

It's just a helicopter with six or eight, no propellers. It's just a helicopter, but it doesn't have a human driver, no pilot. Humans get in it and the drone takes off and There now that's not that's not pie in the sky. That's not blue sky stuff. That is real and it's happening There are there are driverless. I mean dry dry. Yes, I taught him autonomously driven passenger drones in operation right now in Dubai, in China.

They're in operation. Humans are riding in them every day. So that's real. And I want one. Alright. And a robot monkey. And a monkey robot. You've got it, man. I'll be have you. You guys will hear me and my monkey landing on the roof. All right. Eating a donut. All right.

That's it. Thank you, everybody. We appreciate you spending this hour. So with us on behalf of Doc Burkhardt, Eric Rodriguez, Paul Benson. I'm Rick Wiles. This is true news. We'll be back tomorrow for our final day from Barcelona, Spain. I bless you.

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