Unchained - A Libra Co-Creator on How Facebook Will Make Money From Calibra - Ep.144
Episode Date: November 5, 2019Christian Catalini, co-creator of Libra and chief economist at Calibra, explains why Facebook made the design choices it made for Libra, reveals whether the team was prepared for the regulatory blowba...ck it received after publishing the white paper, and talks about what it means for Libra now that nearly all the initial payment company members have left the Association. He describes how Facebook defined stability for Libra, whether the Chinese renminbi could ever be added to the reserve the way it is part of the IMF special drawing rights basket, and if so, what the Libra or Calibra would do if the Chinese government tried to censor individuals or transactions in the system. We also cover the tension between the desire to have strong know-your-customer and anti-money laundering processes on the platform but then also to bank the unbanked, who often don't have strong government identification. We also discuss how Facebook will make money from Calibra, what it would take for Facebook to let the Libra Association go forward without it, and why Facebook, which not too long ago was trying to woo China to enter the Chinese market, now says it is the best counterweight to a Chinese digital yuan. Plus, he answers how Facebook and Calibra will handle privacy. Thank you to our sponsors! Crypto.com: https://crypto.com/ Kraken: https://www.kraken.com/ CipherTrace: http://ciphertrace.com/unchained Episode links: Christian Catalini: https://twitter.com/ccatalini Libra: https://libra.org/en-US/ Calibra: https://calibra.com/ Libra white paper: https://libra.org/en-US/wp-content/uploads/sites/23/2019/06/LibraWhitePaper_en_US.pdf Letters to payment companies from Congress: https://www.schatz.senate.gov/imo/media/doc/Signed%20Letters%20re%20Libra%20to%20Patrick%20Collison,%20Ajaypal%20Banga,%20and%20Alfred%20Kelly.pdf Mark Zuckerberg's testimony in front of Congress: https://www.c-span.org/video/?465293-1/facebook-ceo-testimony-house-financial-services-committee Reported breakdown of the Libra reserve: https://www.reuters.com/article/us-facebook-libra-basket/u-s-dollar-to-be-main-currency-underpinning-facebooks-libra-spiegel-idUSKBN1W522K Calibra — can send money at low to no cost: https://newsroom.fb.com/news/2019/06/coming-in-2020-calibra/ Chargebacks in Libra: https://www.theverge.com/2019/6/18/18682838/facebook-digital-wallet-calibra-libra-cryptocurrency-kevin-weil-david-marcus-interview Asian central banks not too open to Libra: https://www.bloomberg.com/opinion/articles/2019-10-22/facebook-scaling-back-libra-will-please-asian-central-banks Unconfirmed interview about UN work with blockchain-based vouchers: https://unchainedpodcast.com/the-un-world-food-programmes-blockchain-based-food-vouchers-for-syrian-refugees-with-robert-opp/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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Hi, everyone. Welcome to Unchained, your no-hype resource for all things crypto. I'm your host, Laura Shin. If you enjoy Unchained or Unconfirmed to my other podcast, which now features a weekly news recap after every interview, please give us a top rating or review in Apple Podcasts or wherever you listen to the show. This helps other listeners find out about my podcasts.
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My guest today is Christian Catalini, co-creator of Libra and head economist at Calibra. Welcome, Christian.
It's a pleasure to be here, Laura. Libra has been one of the biggest crypto stories of the year,
though we will talk about whether or not this is being usurped from that status.
But first, let's dive into your background.
What were you doing before you got involved with Libra and how did you become its co-creator?
So I started getting interested in cryptocurrencies and blockchain around 2013 when we co-designed
the research study around the MIT-Bitcoin experiment.
And after that, a lot of my research really developed closer and closer to different applications
of blockchain, it's potential for democratizing access to financial services and to really trigger
a new wave of innovation across a variety of different industry verticals. From there, at some point,
I was in touch with Morgan Bellar, who at the time was exploring a number of different ideas
around how Facebook could be active in the blockchain space. And we were discussing actually a
research project. You know, how can we use cryptocurrency or
or a blockchain application to really build on financial inclusion,
potentially as a small-scale experiment in a region.
You know, from there, a conversation became much more serious,
and at some point I visited Manlo Park,
and David there, who was still at Messenger,
was starting to think about building a team around this effort.
And that's when it really became clear that, you know,
if I wanted to kind of help shape this,
I would have to go and leave and take this on as a full-time.
effort. Now, the idea being that we had a blank slate, we had a fairly aligned mission on
really building on blockchain and cryptocurrency to deliver financial inclusion. And from there,
there were just a very long series of hard technical problems on the economic side, on the
engineering, computer science side that we would have to solve over the next months to come up
with an initial prototype and design for what this new type of network could look like.
And just for reference going forward, when you said David, you were talking about David Marcus, who is the former president of PayPal, used to be a board member at Coinbase, and is now head of Calibra.
I'm sure his name will come up again.
So during this time before you guys went public with your plans with Libra, when you were brainstorming and designing the system, what did that process look like?
Like, how did you define the problem?
And then how did you come up with Libra as the solution?
and, you know, what were the different design choices you considered and, like, decided against,
or, you know, why did you decide on the design choices you made?
Yes.
You know, what was interesting is that, and this was something where the initial team was really aligned on,
was we wanted to start from the problem we were trying to solve.
Having been following, you know, the cryptocurrency space for multiple years,
I was kind of frustrated by the fact that I saw so much potential in the technology.
But on the other hand, when you looked at its potential to actually deliver on that potential,
there were big gaps in many different aspects.
So if you think about last mile issues in delivering a service around remittances or all sort of use cases that I thought were really exciting
and had the potential to help a large segment of the population that is excluded or underserved by the current system,
that's where we started from.
We started from this idea that it was clear to us that the technology was ideal.
ideal for expanding access, for providing new types of services at a lower cost and on a global
scale. At the same time, there were, you know, massive challenges in terms of scaling,
in terms of different tradeoffs that you have to make when you're trying to take that,
that idea and that vision into something that can actually be built. And so the initial months
were, you know, intensive R&D months. And I think what I, you know, when I look back at those
months what was most exciting was really that we had talent from different domains of expertise,
people with deep experience in building, you know, large-scale products, people with deep
expertise in scaling engineering systems and, you know, data centers, people with a
background in cryptography, and also people with, you know, a lot of admiration for what
was happening in the cryptocurrency space. So we looked at, you know, very much every possible
permutation of either technological solution, building on existing new rails.
And it became very clear that for what we were trying to do, we would have to take a
slightly different approach.
And I'm sure that if you look at the choices we've made, different people will have
different opinions if those are good choices or not.
But they all really boiled down to this idea of like, how do we create an extremely efficient,
cheap, fast, medium of exchange that can help, you know, all sort of cross-border activity,
starting, of course, with remittances, which we saw as a major use case where people were
charged exorbitant fees.
You know, if you look at the World Bank data, I think the average is about 7%, but that
really hides a wide dispersion around that 7%.
So in some regions, intra-regional exchanges in Africa can charge you as much as 20, 30%.
and that's simply unacceptable.
So starting from those challenges,
it became clear that, for example,
we needed to prioritize the asset, the coin,
having intrinsic value.
And of course, that comes with some drawbacks
from an architectural standpoint
because now you have a reserve,
which you really want to make sure
it's not kind of a central point of failure.
But it was really important to us
to have an asset that wouldn't be speculative
and that wouldn't provide wide swings
in volatility because we realized if that were the case and you had a large number of people
accessing this network, it could also be extremely harmful.
So that's where we started around this first concept of stability and bringing in kind
of intrinsic value behind the coin.
The other next design decision that was, of course, debated in every possible direction
was like the permission setup.
So the idea that we had to start with a set permission nodes.
And that really boils down from two things.
The first one is that, you know, when you look at a lot of the really talented engineering and R&D happening in the cryptocurrency space,
there's no solution at scale, at the moment at least, that either through proof of work or proof of stake can support a network at the scale that we hope Libra can reach.
And so working backwards, we realized we needed to kind of bootstrap the entire system from trust that's already established, you know, offline.
And that's where the trusted brands and initial institutions come into play.
They're kind of seeding this new network, securing it, defending it, and trying to scale it together.
Now, of course, you know, as an economist, when I look at a permission setup, you know,
the first thing that comes to mind is a taxi medallion system.
And so, you know, you get an immediate aversion to that.
And that's why, you know, the Libra setup, although permission, as some important tweaks
that often are not talked about, but I think are really important from an economics perspective.
So, you know, you start with a set of 100 founding members and nodes, but really what you
introduce over time is competition.
So, you know, when I look at permissionless, I think permissionless is one of these words that really
embeds many different things to many different people.
As an economist, what matters to me the most about permissionless is the idea that anybody can
compete, anybody can build on top of the system, anybody can have the same degree of access.
So if I'm a startup, I should be able to be full interoperable and, you know, play on
same level in playing field, either with a large financial incumbent or a tech incumbent,
if we can use the same rail, if we have the same degree of access to the network,
that dimension of permissionless to me is really important. Now, that applies both to the network
level, right? If you have a number of nodes operating the network, you want competition for
being a node so that over time the best node operators, the people that know how to secure and
skill the network are the ones in charge of the infrastructure. But you also want, and this is
actually more subtle and it's, you know, we have a paper on market design with some researchers at
Harvard where we're looking at market equilibrium level implications of different consensus
models, something that was really important to at least the economics team in the early days.
And again, I want to preface that a lot of what I'm discussing were the ideas as originally
incubated within Facebook, but as you know now, a lot of this is transitioning over to the
association. So going forward, this won't be just Facebook effort in terms of refining the design.
By going back to kind of the aspects of permissionless that really matter to us,
was like, if we want this network to be through shared infrastructure that everybody can build and compete on,
then we also need to make sure that there's not new vectors of concentration.
So if you take something like proof of work, which I think it's extremely effective to solve certain types of problems,
it also leads to extreme concentration on other dimensions.
think about, for example, mining, mining fairly concentrated not just from an operational
perspective, but also from a hardware and infrastructure perspective, right?
So anyone that can get a big leap in R&D on mining can control indirectly a big part of the
ecosystem.
Similarly, you know, I think we've seen also in proof of work chains concentration in custody.
And so once you start thinking about all these problems, it really doesn't become clear
what the best model should be for a network that can start potentially.
with a set of founding members, but really expand and become more open and competitive.
So that's where, you know, we started tweaking a number of different dimensions.
And again, the design is far from complete.
And that's why when we announced, the idea was to gather a lot of feedback and ideas
and really crowdsourced part of the iterations, both around the open source code base,
but also around some of the economic principle of Libra.
Wow. So we're going to unpack so much of what you described there.
Thank you so much for your really.
full and considered answer. I actually wanted to ask a little bit more about this period when you guys
were planning. So as you have probably seen, after you release the white paper, you know, there was a
pretty strong reaction from regulators. But I do know that before you guys did publish the white paper,
that you also actually did spend some time talking with regulators. So were you aware that they would have
such serious concerns and that there would be kind of such big blowback around, you know,
your history with things like the Cambridge Analytica data breach or how, you know, Russia
used Facebook to try to influence the 2016 election. Like, was that part of your strategy, you know,
as well before you release the white paper? Like, did you have an awareness that would happen?
So first of all, again, we realized that this is a regulated space and that we would need to
engage with regulators even before announcement. And so that's what we did. We had extensive meetings,
both in the U.S. and abroad. Of course, you know, there's a broader constituency that is interested
in this. And so after announcement, I think things killed up substantially. You know, on your point about
Facebook kind of being the initial messenger of this, I think it's also important to remind ourselves that
we were able to make a number of choices that are pretty innovative and new in this space.
at least for tech.
It's very rare for a tech company to make some of the choices that we were able to make on the protocol.
Exactly because I think there was an understanding within Facebook that a new model for trust in digital platforms,
a new model for, you know, exploring different business models was really important to be developed.
And so, you know, when you look at the design of Libra, it's not meant to be kind of a wallet garden or kind of a silent solution.
I think there's been very successful payment solutions that are kind of fairly,
fairly centralized and have digitized cash in other regions of the globe. This is not what Libre is
really about. It's kind of the opposite. And so, although it was incubated at Facebook, now passing
over governance and control, Facebook is now only one of 21 members as October 14th of 2019
at the association. With this new distributed governance structure, I think there's a real commitment
to interoperability to ensuring that this is a network where you can have low switching costs
and where ultimately, you know, consumers across the globe and merchants and other service providers will have more choice.
That was really the core of, you know, the original economic principles around the network.
And again, I think we were aware that we would face a high degree of scrutiny.
When you try to innovate in any regulated industry, by design, I think, you know, what you're designing, what you're pushing out will not fit exactly into the existing regulatory frameworks.
because it's new. And, you know, it would have been art for regulators writing laws 30, 40, 50 years ago
to predict that technology like blockchain could come around and you could build marketplaces in this new way.
And so this is the phase we're in. I think there's a number of very constructive feedback coming
from many of the regulators and the technical staff from central banks to institutions like the SEC and others.
And it's been extremely helpful. In a sense, you know, we want to be aware of what the challenge
are of what the questions are. And we want to make sure that the network really can fulfill
its promise and its mission. So, you know, if we launch something that didn't fit into the
regulatory framework or didn't address some of the concerns of central banks or other
stakeholders, we would have failed anyways. And so this phase, although it's difficult,
of course, because, you know, you see a lot of pressure in many different directions, is one
of very intense design and fine-tuning of that initial concept. And, you know, what's a
exciting to me is that, you know, now it's not just us incubating internally within the Calibra team,
but it's the other 20 founding members, many of which have deep expertise in other verticals.
You know, there's NGOs and nonprofits, for example, that really understand what it means to operate in
regions of the globe where people don't have any access to financial services and where even
issues like KYC and identity are extremely problematic. You have universities that can bring a lot
of expertise on some of these topics. And then you have players that I think really believe that a network
of this type could streamline their operations. And so there's a fairly selfish business objective there
of reducing costs and reducing frictions within their own operations. And those are the kind of players
that I think are needed in this phase. Because as you know, a lot of pressure, a lot of regulatory
pools and pushes in different directions. But if you can get the design right, I think it'll be a very
constructive phase. Yeah, and to dive into that a little bit more, I noticed that your criteria for
Libra Association members are that they should have a market value of more than a billion dollars
or more than $500 million in customer balances and must reach more than 20 million people a year
multi-annually. And you have slightly different standards for like crypto investing companies or
blockchain infrastructure companies. But I was curious because, you know, it seemed like you guys
were being so strategic in the ways you thought about who you brought on. And obviously, when you
initially announced, you had a number of payments companies, but now Visa, MasterCard, PayPal,
booking companies, and all those had to leave, or they decided to leave, stripe others. So what goals
were you trying to accomplish by having so many payment companies as members? And what does that mean now
for the project that almost all the payment companies have left? Yeah. So, you know,
And this is part of really that idea of an open technology standard.
So bootstrapping a platform that can have real utility from the early days,
any network like Libra has a massive two-sided network effects problem.
You need users and you need applications, right?
So for the coin to be useful and for the coin to be a good vehicle for something like a remittance
or a cross-border payment, while there need to be on and off-rams.
And people need to be able to come in and out very effectively, especially at the beginning, right?
What you can expect is...
Oh, like for conversion?
Yeah, for conversion.
So the idea of bringing around founding members was twofold.
So first of all, these are institutions that have a brand, they have a reputation at stake.
And so when you think about, for example, many of the permutations that we're seeing in the space around proof of stake models,
one of the challenges is, as you all know, the nothing at stake issue.
And so you can think of the seating group as a way to work around the nothing at stake problem of a proof of stake model.
By bringing in this distrusted brands, we were trying to bootstrap the network and ensure that essentially, you know, if you're running a node, you have a lot more to lose by not operating it correctly because your brand is on the line.
You know, to your more specific question about changes in the composition, this is a difficult journey.
And, you know, as you know, there's been all sort of different pressure, much of which was public.
And so many of this payment company, of course, are regulated institutions.
and they were under additional pressure,
especially in this phase of uncertainty.
But it's really important to remember that the platform is open.
So you don't need to be a founding member
to build a product on this platform.
And so I think there's also reasons for many of these players
and other players to kind of wait and see,
get the founding member to kind of shepherd this through
this difficult phase where there's additional pressure
and then come and build once that is resolved.
So again, of course it's a setback
because when you think about on and off ramps, payment companies play a major role,
Pay You is still a member of the association, and they're very active in many of the important
markets, especially from a financial inclusion perspective.
But more broadly, I think my sense is that over time, the association will be able to expand
its founding member set.
And so the goal is still to launch with, you know, maybe is it 60, is it 100 founding members
at launch.
And that set will actually be much more global in nature, will be.
represent many different verticals. The idea is really to see the network with the best possible
players to ensure that this thing is useful and solves people as problems.
It was reported that Libra will be made up of 50% U.S. dollars and U.S. bonds, 18% euro assets,
14% Japanese yen, 11% British pounds, 7% Singaporean dollars. And I know, obviously, you had this
goal to create the most stable currency. But so, you know, I'm not a Forex person.
I was trying to do some research on this.
As far as I can understand, you know, currencies basically just have value in relation to each other.
And when I was literally Googling things like what is the most stable currency, like none of the sites were giving the same answers.
So then I started to wonder whether there was any kind of objective measurement of this.
And so basically I was just wondering, how did you define stability for the globe?
because I think that will basically impact different populations differently.
And so from there, how did you end up deciding on these assets and this mix?
Yeah, so there's a lot to unpack there.
First of all, again, the percentages are just a proposal.
And right now, you know, there would be a work stream at the association.
And so all the founding members will work together on that final composition
and in evolving the concept of the basket.
from our perspective, the objective has always been thinking about value preservation, right?
So if you're using the network, if you're trusting this network with some of your savings
that maybe you're trying to send abroad as a remittance, how can we ensure that that promise is kept?
And so, you know, we wanted the network to be global in nature.
Otherwise, you could have imagined, you know, pegging it just to the US dollar.
Now, the advantages of the basket, and again, there's a history here that traces back to
some of the concept that the IMF, for example, has been working on with the SDR, is that when you
think about the perspective of many different foreign countries, if you're pegged to only one asset,
now you're really susceptible to the volatility and variation that's coming from that one single
one. Now, for some regions of the globe, it may not matter because they're already fairly
dollarized, but from a more global angle and a more global perspective, one of the key advantages
of the basket is that first you have a diversified set of assets, but
also that, you know, it's kind of a more global representation of a set of central banks that
have a history of stability, low inflation, and really strong independence. So that was the
inspiration around the basket. Something that I want to demystify is, you know, often this is
considered as a basket stable coin. You can't really build a global stable coin, right? It's an
oxymoron. Prices and basket of goods and services that people consume in different regions of the
globe, even within the same country, if you think about rural versus urban parts of different
countries, are fundamentally different. And so that's also behind the idea that Libra should
not have any role in monetary policy, simply because, you know, it's not the role of an
association of this type to help people's smooth consumption around that basket. What something
like the reserve can do, though, is ensure that in aggregate, you're kind of backing the coin
with assets that provide stability, low inflation,
and guarantee a lower spread relative to your local currency.
Now, of course, if you live in a country that's going through hyperinflation
or that has wide swings in volatility in their own region,
Libra will be volatile against that.
There's no way to buffer that.
And this is where, you know, I think when you think about what Libra is useful for,
it's really useful for cross-border payments, remittances,
is things where people are already incurring a lot of effects fees and conversion fees,
a lot of additional fees added through the value chain.
And if you do have this global medium of exchange,
you can not only cut a bunch of middlemen's out of the picture,
but you can also streamline that operation and offer something that, you know,
we believe would be a valuable additional toolkit in somebody's digital wallet.
So I'm glad that you brought up the IMF special drawing rights basket,
because, as you probably know, in 2016, they did add the Chinese Redmond Bee to that. And so I wondered
if you ever thought it would make sense for the Libra Association to use Chinese currency to back Libra.
So again, this is a decision that the association would have to make in the future. We started mostly
from, you know, historical conditions of stability, low volatility and low inflation. And so the five sets
that are in the proposed basket,
were selected that way.
So that's how the basket was defined.
And so basically, you know, you're saying it's out of my hands,
but do you think it could ever make sense?
Again, that's a decision for the Libra Association to make in the future.
And so let's say that at some point they decided that the Renminbi would be part of Libra.
If after that, the Chinese government came to the Libra Association or even
to call Libra and said, hey, we want you to block access to Libra tokens for these specific
Hong Kongers or for these specific Chinese dissidents. Would the fact that Libra holds
Renman B in the reserve give any weight to their request? Or would they be able to harm
the Libra in any way if they didn't comply or like, you know, how do you think the Libra Association
would respond to that? Yeah, I think, you know, taking a step back first, I think, I think
if the association were to in the future expand the basket, they would have to consider all the possible
ramifications of that decision anyways. It's important to remind that, you know, the basket is not
meant to be actively managed. So the idea is to set it and keep it stable that way for a long
period of time. To your more specific question about, you know, conditions and censorship
within a certain country or a certain region, something that's important to realize is that all the
wallets and custodians operating in a region will have to comply being kind of financially
regulated entities with the rules and regulation of that country. So if a wallet is operating in
China or any other region, they would have to follow, you know, whatever the restrictions are
of that specific region. So this is already true in the network as it's currently designed.
So I don't think it would be any different in the scenario you described.
Oh, okay. Actually, from Mark Zuckerberg's testimony, it wasn't totally clear to me if it was
possible, just from the way he answered his questions that seem like it might be possible to
create anonymous wallets, but you're saying that every single wallet will be K-Y-C'd?
So there will be, you know, non-custodial wallets on the public chain. And, you know, what's important
to consider, though, is that many of the, essentially all of the on and off ramps, the authorized
resellers and exchanges that are authorized will essentially apply KYC, AML. And there's a new framework
that the association is working on to really kind of describe all of this different aspects.
Okay. So then I'm sure you've heard this question before, but so if that's the case,
then how will that affect your goal of banking the unbanked who maybe in many cases don't have
really strong identity verification? Yeah. And this is where it's really great that there are
founding members that are really active from an NGO perspective in regions where that's exactly
the problem you describe. I think over time, the hope is really to lift up KYC and identity
standards, maybe even in collaboration with international organizations that can help you, let's say
you're working in a refugee camp or in a condition where you do need a trusted intermediary that
could be a global NGO to certify that this person actually should be allowed on the network.
You know, going back to the broader problem of last mile issues, this is not something that we can solve in one single swoop.
It will take time.
And especially on the embank, I think the promises in regions where you already have wide smartphone penetration and people may be using, you know, the classic $30 Android device.
It may have access to data.
That's where you can start.
You do need often that in combination with strong identity.
You know, some regions have made good progress on this.
If you think about India, others are lagging behind.
But it will be, you know, it will be a long-term effort.
And I think there's among the founding members, many of them feel this problem of identity
because they're operating many different countries.
Often they have to deal with cash.
And so I think you will see the financial inclusion piece advanced,
especially together with broader infrastructure around identity and KYC.
Again, it won't happen overnight, but I think the NGOs can play a major role in really identifying
solutions that feel both devoid from people that come without strong identification, but also
without excluding them completely from the network.
And this is where, you know, the public chain allowing for small cash-like transactions could be
quite, quite meaningful.
We're going to discuss more about how Libra can help bank the unbanked, but first a quick word
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Back to my conversation with Christian Catalini. So actually, before,
Before we talk a little bit more about this unbanked issue, I was curious to hear how Calibra and Facebook
will make money from your efforts here.
Yeah, so there's a number of dimensions where something like Calibra is a complement to Facebook
existing business model.
So what's interesting is that when you think about, you know, our remittances are happening today,
people may be going to a kiosk or, you know, a store, and essentially pay for a remittance,
take a picture of the receipt and send it over a messaging app somewhere across the globe.
So ironically, those transactions are kind of already happening, facilitated through the platform.
The additional challenge being that people pay very heavy fees on that leg, on that little trip of data
across the globe. And so, you know, you can see facilitating that as being one more way that users
can be engaged on the platform and can be actively using the platform for the different needs.
there's a large number of small businesses, I believe it's about, you know, 90 million at least,
that are active on Facebook's different properties.
And, you know, for them payments and the ability to really move value could be quite important,
especially because many of these, even if they're trying to pay for ads or if they're trying
to sell some goods, you know, payments are a friction and payments may be costly in their current
framework. So again, that's another
that's another important
dimension. And more broadly,
I think this relates also to
I think some of the pushback on privacy.
With Calibra, there's really a strong
effort in showing that the company
can innovate around different types
of business models and with a different
type of long-term view about
how the product could shape over time.
One of the things that was
near and dear to my heart when
I was probing David in that
initial meeting about, okay,
If we want to design this right, for example, what about privacy?
And I think from the very beginning, there was an understanding that people, you know, at least in the U.S., in many other Western countries, do not want their social and financial data to be commingled.
That's something that many feel strongly about.
And so if you look at some of the commitments that have been made for Calibra, the idea is really to explore new types of business models in the long run and new types of innovation and applications that do not involve.
that link. And so that was something that was really important to me and to many other people
on the team. And so I think, you know, when you're part of a platform and an ecosystem like
Libra, first of all, you're pushing the company to be on the frontier of a really important
wave of innovation. But second, there's strong complementarities with things that are already
happening on the platform. And, you know, going back to the cash example, there's people in
different regions. And this is a relatively smaller use case.
but they're trying to buy ads and can't because they don't really have a payment solution.
So there's also very practical reasons for why this could be good for the ecosystem.
Okay, so it sounds like from Facebook's perspective, it's a way to diversify revenue to bring in
a stream that isn't necessarily dependent on advertising or selling data, but that maybe then within
the app itself, the way you guys are making money is by charging fees.
I wasn't clear on that actually because I've seen like for instance in the white paper it said low to no cost.
And then I saw Kevin say in an article in The Verge that there might be a small fee just to cover fraud and chargebacks but not a fee to use the payment itself.
So can you just define, you know, or maybe you haven't figured it out yet. I don't know.
Do you know what the fee structure will look like to use Calibra?
Yeah. So on Calibra, again, a lot of this is still working progress.
but the goal is certainly to go as closely to zero as possible, right? Because again, going back to the 7%
charge for remittances on average globally, the World Bank Sustainable Development Goals as a goal of 3%.
And so I think this is a network that can push much lower than 3%. And, you know, again, close to 0 as possible.
I think where fees may be more reasonable is actually on the merchant side. So, and this is a
reflects, I think, some of the current business models where consumers don't pay for some of
these fees, and then there's small fees for merchant services. Merchants need all the additional
feature and functionality around chargebacks, fraud, and everything else. But again, this is an
area that we will love to see, and it may also vary by region, depending on what the integrations
look like. The objective is, you know, over the short term and medium term, to really bring this
available at almost zero cost.
But then again, once you start thinking about AML, KYC,
there are additional structural costs that, of course,
you can subsidize for long term.
And so I think it would be important for a wallet like Alibre
to understand what is the best way to cover those fees
and ensure that the platform is both secure,
but also responds to the kind of functionality
people have come to expect from a digital payment service.
You know, if you're locked out of your wallet
or if your wallet gets taken over,
those are all additional features that I think protect consumers.
And so those are all features that Calibra will support.
And of course, they will come at a cost.
Okay.
And so, yeah, that was my other question about the chargebacks.
So it's not literally that you're like reversing the lever transaction.
It sounds like that's not possible.
You're just charging the fees so that way you can make people whole if anything goes wrong.
Is that correct?
Yes.
And again, if a transaction is between,
a merchant that's using Calibra or a user that's using Calibra,
in that case, it's even simpler because it could be reconciled within the system.
If it's between two wallets that have a business relationship within each other,
because maybe they transact often with each other,
there could also be an operational path there.
If it's on the public chain, yes, that couldn't be reversed,
but of course, the agreement with the end user would cover that.
Oh, now I get it.
Okay, okay.
So basically, you're sort of like a coin base where if the payment is happening all within the Calibra ecosystem, then you guys can just update your records.
But if it's between a Calabra user and somebody not in the Calabra system, but it's still using the Libra currency, then that obviously probably can't be reversed.
But you can make them whole.
Is that okay?
I think it will really depend on what triggered the reversal.
But my sense is that it will reflect a lot of what people have come to.
expect from existing platforms. So it won't be different than that. Okay. So now let's talk about the
regulators again. I'm trying to figure out, you know, what what signals are you looking for from
U.S. regulators to decide whether or not you should go forward or not go forward? Can you break it down
maybe by the particular agencies? Like, do you need some sign from the SEC that this isn't a security? Or are you
waiting for something from Congress or like obviously then here we've got the G7 saying you guys should
not go ahead until you've proven that it's safe and secure. So just you have kind of like a checklist
of the things that you need before you can say like we're okay. So, you know, I think a lot of
these regulators have already given us some homework in terms of like what are the kind of questions
that they want more detailed answers on. And so I would look for, you know, further announcement
by the association in the coming months about many different dimensions that people care about.
I already mentioned, for example, AML and KYC.
That's a dimension that many regulators, for example, Treasury and others are focused on.
But again, I think like we said before, we want to launch this once we have kind of a green light
and we feel like all the stakeholders are kind of happy with the design.
And so, you know, in the U.S., of course, in Switzerland, a relevant one is FINMA.
And I think what's been great about Switzerland as a home for this is that FINMA and the regulatory framework, as you know, in Switzerland has been fairly advanced when it comes to cryptocurrencies, blockchain, stablecoins, and some of these issues.
So, you know, you may have seen the FINMA guidelines on payment networks.
those are things that we're looking really closely at to really ensure that this network can
not only integrate but also operate across different regions. And that's really the challenge here.
There's no global framework for anything like this. And so we're kind of the first ones to explore
that. And that requires additional work. And obviously, I'm sure you're aware that the scenario
that potentially the Libra Association could go forward without Facebook has come up a few different times.
what would need to happen for Facebook to say, okay, you know what, this is the way that this will go forward, is Facebook will leave and will no longer be a part of the Libra Association?
Again, I think, you know, we've seen Facebook's commitment to this over a long period of time, also in face of very high pressure.
It's not a project that has gained Facebook, I think any favors or friends.
But, you know, if you roll back to the mission, I think Facebook is a very high pressure.
in a good position to really delivering on that goal of financial inclusion, having platforms
like WhatsApp and Messenger reach and connect people and allow them to move value.
Again, I think you'll see tremendous pressure on all of the members as we go through.
And that's really important for the project too.
I think the ultimate test is that the association, and this goes back to the economic design
and why blockchain is so important, the moment you have like one single entity that is a
point of failure for the association, then the project is not really designed right or hasn't
reached the stage where it's designed right. So I think in the future, it shouldn't matter whatever
entity leaves or joins. The project should be self-standing and be able to support itself and evolve.
So you can think of that as an important test of the association itself.
And one thing I was curious about was that in one of the initial white papers, you stated that
one of the goals of the association would be to minimize the association's role.
as a manager of the Libra Reserve and instead fully automate reserve management.
I didn't know what fully automated mean. Does that mean like using some kind of algorithm to
manage it or like obviously here in blockchain where we've got, you know, things like Dow's
and where people can vote with their token. So I didn't know what does that mean? Like do you have a vision
for that? Yeah. And again, you know, many of these are hypotheticals and are projecting us into the future.
But when we looked at all the designs, and there's many designs in the crypto space, which I think are really clever.
But from an economics perspective, my main concern about many of them is that at their core, they're always based on expectations.
And so if you look at some of the things that have been experimented with, if you have a changing expectations of any type, whether about the technology, the market, the regulatory uncertainty, all of those assets, or many of those assets can really collapse to zero.
And so here we wanted something that didn't have that property.
And so taking a step back, and this is something that I think it's misunderstood about Libra.
But Libra is really designed to be a complement to good monetary policy, to good central banking, not a substitute.
And so the future where the reserve could be automated or could even fade away is actually one where, you know, maybe central banks have worked hard to develop central bank digital currencies.
And those can be just integrated.
maybe it's a cross-chain link between two different blockchains,
you don't need to manage a reserve and do all these additional operations to digitize assets
because they're already digital.
And again, in that scenario, you can think of central banks, of course,
keeping their domain over monetary policy,
over building stable assets that people can trust and rely on,
and the Libra network on top, enabling all sort of functionality across borders
in terms of programmability through move and so on.
And so there's really like this concept of a public-private partnership
where the public sector, of course, is in charge of the public good,
which is retaining the value of those assets and managing, issuing them,
and doing everything else they do today.
And you have layered on top a very efficient payment network
that can really activate all sort of new use cases that build on those assets.
And so, you know, when the word automation, I think, you know,
It's kind of inappropriate in the sense that it would be like a scenario where the CBDCs are present
and you can kind of integrate from the bottom up these assets on the network.
And then the association doesn't even need to manage a basket doesn't need to need to manage the assets
because the assets are just created and maintained by somebody else.
And they're linked on the Libra blockchain when they need to be used.
That's fascinating.
All right.
So let's talk about something else that has been a huge theme, especially this last week.
So whoever controls the dominant global stable coin, whatever it is, that they will be hugely powerful.
And obviously, whichever existing currencies that that global stable coin is tied to will also benefit.
And that appeared to be the basis of Facebook's argument during the recent congressional hearing featuring Mark Zuckerberg.
So Libra's ability to thwart the threat from China was, you know, I guess a big point.
part of the thinking for why maybe the U.S. at least should support Libra now. And I thought that
kind of the argument from Facebook seemed like a pretty big contrast from a few years ago when
Mark did this mog dog in Beijing and was learning Mandarin, you know, all in his effort to
have Facebook enter the Chinese market. So how did Facebook's attempt to operate in China
inform this current thinking that Libra is the best counterweight to China's digital currency plans?
So, you know, a lot of those conversations and discussions are before me even joining
the Facebook team. So I can really comment to that. But I can speak towards the broader,
I think, context. So when you think about it right now, and this is not actually specific to
blockchain. If you look at some of the conversations around 5Gs, some of the conversations
around quantum computing, there's a number of different technological sectors where there's
different approaches to innovation. And financial services and digital money, of course,
it's one of them. I think we have a current infrastructure and a current way, for example,
where the U.S. can enforce sanctions and other toolkits in the current system. I think what's
important to realize here, first of all, is that innovation will come in different flavors and forms,
And as you all know, blockchain is just, and cryptocurrency in general, is just a tool.
And so the way you apply that tool really defines the emergent properties of that system.
So with Libra, what was important to us was that the emerging properties were close to some of the Western values,
that, you know, you can think about dimensions like privacy, dimensions like free market competition on top of the network,
ability to start-ups to enter and compete, all these different elements that have been seen.
seeded into the economic design, stability monetary policy. And that's why, you know, the
proposed basket as those currencies in its set. All these different dimensions were there to really
build a network that can offer a lot of choice and can port over some of those values. But of course,
you know, I think we'll see innovation from many different entities and many different countries.
There will be different approaches. And I think what would be interesting to see is which one of
these networks can actually ultimately deliver the most value to users across the globe.
But it is important to keep in mind that I think there's a tension between different approaches,
right? So more controlled versus more distributed ones. And that's a fascinating part of the
entire blockchain space. Issues of free speech and financial power have come up a lot in the last
month, both around Facebook, especially with political ads and around the NBAs and Blizzard
Entertainment's sort of like voluntary censorship or punishment of free speech to please the Chinese
Communist Party. Is there some sense within Facebook now that financial freedom and free speech
are related in some fashion or that financial freedom is an extension of free speech?
And if so, is that kind of part of your mission now with Libra as well? Or in general, how do you
think about those two themes? I mean, those are really complex issues that, you know, trust and money
and the flow of value.
But I think it's really important to realize that
if you're able to build a network that allows for competition
and allows for different types of players to come in
and build different solutions, eventually consumers will have choice.
And so through that choice, they have an indirect way
to vote with their wallet, no pun there,
and express their preferences.
So, you know, this relates to everything
from issues like privacy to would you rather have a subscription model
or pay as you go, when consumers have choice,
there's a mechanism on a platform like Libra
to express their values
and to have a low friction way to participate in governance.
And so that's, I think, what's really important
in a network like Libra
is that you allow for all those different approaches
to come in and coexist,
and then the market can sort out which ones
work in certain regions and not in others.
That's, I think, it's an important property
combined with the fact that, again,
in Libra at scale, no single entity can unilaterally shape the evolution of the network.
I think that's an important guarantee to really reflect a democratic representation of different
stakeholders and users on that system.
So that's where I think it will also matter for issues like free speech and other values
that people deeply care about.
The countries whose citizens could benefit most from Libra, I guess leaving China,
side, although I guess they have plenty of other options now. Those are basically also the countries
that have an incentive to either block or at least put up hurdles to the adoption of Libra.
And I mean, you can already see, I think, like India, this is even before Libra came on the scene
was really, you know, has been really opposed to cryptocurrencies. And I'm wondering,
does the Calibra or the, does Calibra or the Libra Association have any ideas on how to
overcome this fact that the countries that could benefit from Libre the most are also the ones
that have an incentive to kind of block it? So, you know, those are real challenges and
relates to our conversation that we were having before about last mile frictions. I think more broadly,
you know, if the network provides value, take the example of remittances. In some regions of
the globe, remittances are larger than FDI, so foreign direct investment. There are meaningful economic
flow that can have really positive impact on the ability for an economic region to develop.
You know, when I was at MIT, my colleague Tavniz Thruy, did a lot of work on mobile money.
And what's interesting about mobile money, for example, in Kenya is that when these flows
of remittances reach directly women in the household, they're way more effective in being converted
into, for example, school tuition fees and things that really help that family entity to grow
and kind of withstand economic hardship.
So, you know, I think the reaction by some countries, and some countries are already banning cryptocurrencies more broadly, and so Calibra won't be able to operate in those regions.
Some others may try initially to just block this because they see it as a threat in different shapes or forms.
But going back to that conversation with different regulators, I think, you know, and things like the G7 Stablecoin report, I think it's really important to take the concerns of different types of countries seriously.
and work through, you know, what is the scenario in which Libra can still fulfill its mission
within the specific needs of a certain locality.
It would be a working process.
I think, you know, some regions have been extremely successful at digitizing cash, think about China,
or even in India, first starting with the identity system and then the unified payment solution.
But all these systems are not really interoperable with each other.
And so you land with a system of, you know, very national payment infrastructure that doesn't
talk to each other. And there are global needs. And so I think more broadly, if Libra can become this
efficient medium of exchange across different regions, over time, I think it'll be in the interest
of many of these regions to come online and be connected to the rest of the globe. But again,
I think it'll be a process that takes a number of years to unfold. Well, one other thing I was
wondering was, so if Libra does become widely adopted and weaker economies, and soon we see a majority
of citizens and let's just say, you know, one of those economies, it starts holding their savings
in Libra, then couldn't that weaken that central bank? And then would Libra in effect play a similar
role to that of an actual central bank? And, you know, what kind of effect do you think that would
have on the stability of that country? Yeah. So first of all, it's important to remember that,
you know, Libra is really optimized for cross-border transactions. It's unlikely that you
be using Libra to pay for coffee domestically because now you're kind of taking on foreign exchange
exposure. And so it is a medium that's really optimized for that country to country payment.
Now, in some regions, of course, the local currency may be highly volatile. And so people may look at
Libra as a store or value of sorts. But here the challenge, again, is one where the wallets and
the entities operating in that region will have to comply with the region's rules. And so if there
are capital controls, they'll be applicable to Libra in a very similar way that they're applicable
today to banking and financial institutions. And so the idea is that, you know, that really kind of
changes the relationship with local monetary policy. The idea is, again, for Libra to integrate
and not be a threat to monetary policy, whether it's, you know, a large nation or a smaller one.
And I think, you know, it will take a number of years for really developing a framework that
allows, for example, for cross-border payments to come in, especially in regions that are way more
worried about capital outflows or people running away from their home currency.
You know, as you were talking about, there is going to be friction for people when they're
converting in and out of Libra. So then I just want to talk about this tension of like how much
it is that Libra really will help the unbanked. Like, let's say that I'm in India and I'm having
to convert from rupees to buy Libra. I pay a little fee.
fees, I pay some fees, I lose a little in the exchange rate, but then later when I want to use that
money, then again, I'm going to pay some fees and lose some exchange rate to convert back to
rupees. So in what scenarios, would it make sense for somebody to buy Libra? Would it literally
be just if they're sending money somewhere abroad? So of course it starts with the receiving and sending
of money. So think about the remittance use case. But then over time, I think this is where
the founding members and the broader set of initial participants in the association is really important,
you could imagine all sort of new use cases. So maybe you receive the remittance through your telco operator,
and that teleco operator is part of the Libra Association. And so now you can use it to buy airtime,
to spend it as mobile money, or maybe, you know, the partner of the association that you're relying on is a merchant,
a merchant that is active in that region, and now you can take your remittance and spend it and exchange it for goods and services.
Removing those last mile frictions, I think, it's something that, again, will take a long period of time.
But it's really important for ensuring that not only you're cutting and reducing fees on sending the value from A to B,
but also what can you do once you've received it?
How much friction are you now incurring in a specific region?
An important feature here of the design is that there's an incentive for different private entities and exchanges and other intermediaries to come in and fill that gap.
So when you look at the reserve, the reserve will interface with a group of authorized resellers that will make a market for Libra.
And essentially, these will be the entities that will capture and transmit market demand.
Do you need more coins?
You need less coins.
So essentially, do we need to mint and burn at the reserve level?
They will be able to charge a small spread.
And similarly, they will be interfacing with exchanges, including some of the crypto ones, for example.
And these exchanges will also be able to charge a small fee.
Now, the good thing about the spread is that if I see someone in my region charging to I have a spread, maybe that's a big opportunity for me to come in and compete with them.
And so over time, the competitive forces on and off ramps hopefully will drive people to be very creative and entrepreneurial and allow all sort of on and off ramps to develop.
I think there's an opportunity here.
And, you know, other startups in the crypto space, I've tried this before, but there's massive friction of building different types of on and off ramps.
where if you do have KYC, you can really allow, for example, a convenience store or some other endpoint
to become a way where consumers can come in and out of the network.
This is really interesting. And now I really see what the potential would have been if you had had Visa and MasterCard as part of the association.
But I guess from what you said earlier, it sounds like they can still build something on the Levera network,
maybe just not as part of the association itself.
But obviously then, if that were the case, they would have a ton of different merchants in countries all over the world, obviously, that, you know, where users who receive payments in Libra could then just also make payments in that Libra.
So, okay.
So why do we move on?
Just I'm conscious of the time.
One other thing, obviously, here in the U.S., that's been hugely important to the regulators and obviously to everyday people, just like if I see.
think about discussions I've had with people outside the crypto world. You know, the number one thing
they say when they hear that Facebook is building a cryptocurrency usually has something to do with
data and privacy. And I noticed in the congressional hearing that Mark Zuckerberg said that
Facebook is building a privacy program for people's data that's equivalent to Sarbanes-Oxley.
And he said that it will apply to your handling of people's financial data, includes things like
quarterly audits. Can you tell us more about this program? Like,
what data covers, how does it work against things like, you know, law enforcement requests,
you know, what level of detail you'll have about particular users or transactions,
stuff like that. Yeah, so I can speak more about, you know, Calibra, of course.
The idea here is that, you know, how do you ensure that those two data sets are not connected?
You have a number of solutions. And essentially, over time, the goal is really to push this
to encryption and all these other mechanisms, access control.
There's a number of different technical and, of course, organizational solutions
that really allow you to prove at any point in time that it's actually the case.
And so from the early design, and this actually required a massive engineering effort,
really to think through, you know, how do you keep these two systems completely separate?
how do you essentially ensure that what you're promising is actually always true?
And so that work is, I think it's really important because at the end of the story,
you know, a wallet like Calibra will have to earn users' trust,
otherwise there'll be other alternatives on the network.
And so it's really important that those controls and those different data checkboxes are always maintained.
Okay. And so then I actually just want to ask a little bit more about
this Bank Secrecy Act and AML, just on the ground, like, can you walk me through what it will be like
as a user when I try to open a Calibro wallet? What steps will it walk me through? What information
will it want from me? And I want to think about this in the context also of, you know, your target
audience, which is the unbanked, you know, what kinds of data do they normally have or data
of ID verification do they normally have? And how are you thinking about kind of both the requirements
of these regulations as well as just sort of how things operate in the real world for this
unbanked population? Yeah, I think, you know, from Calibre's perspective, it's really important that
the network is safe and secure and cannot be abused. And so there would be a very strong
AML and KYC program, which of course, you know, will be a friction on onboarding. So,
Sometimes people think about Facebook as more than 2 billion users,
and so this network around the wallet could grow really rapidly.
But they do forget that there will be substantial friction in joining Calibra.
You will have to upload your national document.
And I think here, through a combination of new technological solutions,
the goal is really to not only meet,
but really exceed the current standards around AML and KYC.
I think, you know, we tend to forget how ineffective the current system.
system is at blocking different types of financial crime.
So, yeah, the user experience, again, will require a full KYC process and, you know,
the other expectations of systems like this will all be fulfilled.
You know, from your point of view of the unbanked, that's going to be a challenge.
And so this is where I think the association working collectively on standards like an
open identity protocol and also solving on the ground through NGOs, some of these issues in regions
where you don't have a reliable identity system will take time. I agree it's not optimal in the sense
that it excludes some segments that are probably the ones that would benefit the most on day one.
But these last mile issues are real and they will need a lot of work by different stakeholders,
not just Calibra, to be resolved. And so do have the, have the,
NGO's given you ideas on how to resolve that tension?
I think there's been small-scale experiments in different regions, you know, take, for example,
refugee camps, and there's many international organizations, including the UN and others,
that have done work around this. So again, I think from the NGO perspective,
they realize this is a massive challenge that not even a network like Libra on its own can solve.
And I think my personal hope is that an open identity protocol that the association may develop over time could really help.
Also because it could lower friction for different governments and different entities across the globe to coordinate around shared infrastructure.
And also ensure at the same time that all of this is developed with privacy by design in mind.
So the association, I think in its early work stream has been thinking really seriously about other.
ensure privacy by design and how do we scale this up over time on different elements like identity,
KYC and everything else?
Okay.
Yeah, what I want to ask you more about this, I open identity standard, but I wanted to make
one comment too, which is that I think one idea for the NGOs is also to train people and
using non-custodial wallets, right?
Because if those are going to exist on the network, then that would be a way of like them
kind of becoming quote unquote banked without having to use a bank. All right. So, but I wanted to ask about this
open identity standard. So, you know, I read that in one of your white papers. And I wondered if you guys
were still going to work on that based on the reaction, as you could see from the wider public about
the idea of Facebook having more data on users. But it sounds like you're saying this could be something
like a protocol that the Libra Association creates. Is that,
Is that the idea? And if so, you know, what would that look like? Would it be based on your
Facebook identity or how would that work? Yeah. So, and again, a lot of this is early stage work
at the association level. And so I can only really speak on behalf of Calibra on this. But the intention
is definitely not to make it a Facebook standard, but to make it something that it's fully interoperable
that gives users control over their data. And, you know, ultimately that avoids for a
It's actually a very similar problem to the one that we face on cross-border payments.
We have all this silent solutions that don't speak to each other.
I think, you know, David was joking that after he guided the acquisition of Venmo at PayPal,
you can still not send a payment between those two different platforms.
Identity, I think, is in a similar spot.
You need something that is an open standard so that people feel comfortable building on something
where they know that they'll be on a leveling playing field with their competitors.
I think it's from an economics perspective, what is interesting about all of these problems
is that they're massive coordination challenges.
Would we all benefit from a cross-border network that allows for cheap, fast, and secure payments?
I think the answer is yes.
How do we get to coordinate on that is the big challenge?
Similarly, on identity, I think there's been a number of projects around more open structures
for identity.
And some of these, I think, are getting traction.
I'm sure the Libra Association will be interested in partnering and opening up to what's happening already organically.
But more broadly, identity is a massive challenge for many of the initial founding members.
They operate in many different countries.
They may interact with users or suppliers or different workers in different regions.
And so lifting up standards on identity, I think it's the best way to eventually deliver on that mission of financial inclusion.
And also going back to your previous point,
NNCustodial wallets can play an important role
in seating some of these early use cases.
And even if they are mostly focused on small balances
and small cash-like transactions,
that could be very meaningful for some of the segments
that are severely underbanked.
And so going forward,
do you still think that the association
will be able to launch the network
in the first half of 2020?
Again, you know, the timeline is in the hands
I think on many dimensions of different regulators and regulatory bodies.
The goal is, of course, to meet that deadline, but also to get things right.
So it would be useless if we launched early and we didn't have kind of the blessing of the core
institutions.
So I think it will really depend on how much we can improve the design and really show concrete
proposals.
I think, again, what's been exciting for me is that now we're working together with
a number of founding members that have really clever ideas.
around issues like AML and KYC
or really thinking about privacy
and other dimensions of the whole ecosystem.
And so now there's a lot more talent
that is thinking about the same problems.
And so hopefully we'll be able to show
that not only we've taken a lot of the feedback
at art and very seriously,
but we're also really iterating on that
and trying to find a solution
to often being pulled in many different directions,
but one that can satisfy, again,
everybody that really matters
for making this network,
success. Great. Well, thank you so much for coming on Unchained.
Always my pleasure. Thanks, Laura. Thanks so much for joining us today.
So learn more about Christian, Libra, and Calibra. Check out the show notes inside your podcast
player. If you're not yet subscribed to my other podcast, Unconfirmed, which is shorter, a bit newsier,
and now features a short news recap. Be sure to check that out. Also, find out what I think are the
top crypto stories each week by signing up for my email newsletter at Unchainedpodcast.com.
Unshamed is produced by me, Laura Shin, with help from fractional recording, Anthony Yoon, Daniel Nuss, and Josh Durham. Thanks for listening.
