Unchained - Live From the World Economic Forum Industry Strategy Meeting: Breaking the Blockchain Hype - Ep.68

Episode Date: June 20, 2018

This is a live recording from a panel I moderated at the World Economic Forum Industry Strategy Meeting. The speakers included Shwetha Shetty Senior Director, Corporate Strategy Group, of SAP, Adam Lu...dwin, CEO of Chain, Brian Behlendorf, executive director of HyperLedger the Linux Foundation and Sheila Warren, project head of blockchain and distributed ledger technology at the World Economic Forum.We dive into the pros and cons of using blockchains for elections. which types of problems are best-suited to be solved by blockchain, why B2B applications of blockchain might come before B2C products and what kinds of identity-related data might be safe to put on a blockchain. Plus, Adam reveals some entertaining anecdotes about Silicon Valley safaris and how old World’s Fair tickets could have an analog to blockchain systems today. Episodes I referenced during the discussion in case listeners want to dive more into the elections topic: Tomicah Tillemann episode on the blockchain voting pilot in West Virginia: http://unconfirmed.libsyn.com/battling-corruption-with-blockchain-technology-tomicah-tillemann-of-the-blockchain-trust-accelerator-ep018 Alex Gladstein episode with more on blockchain-based voting: http://unconfirmed.libsyn.com/alex-gladstein-of-the-human-rights-foundation-on-the-first-crypto-war-ep021 Tweets about blockchain-based voting: Matt Blaze’s objecton to blockchain-based voting: https://twitter.com/mattblaze/status/1002921011854143488 Vitalik’s response: https://twitter.com/VitalikButerin/status/1004203105611726849 Tomicah Tillemann’s response: https://twitter.com/TomicahTD/status/1004325810252197888 To address the question at the end about blockchain-based passports:  2 Katie Haun episodes on using blockchain-based systems to solve the problems of "breeder documents" and fraud, waste and abuse: Fraud, waste and abuse: http://unchainedpodcast.co/live-from-inforum-at-the-commonwealth-club-blockchain-and-cryptocurrency-the-basics-with-kathryn-haun Breeder documents: http://unchainedpodcast.co/federal-prosecutor-kathryn-haun-on-how-criminals-use-bitcoin-and-how-she-catches-them  Episode with Vinny Lighal, founder of Civic, which is working on a blockchain-based identity solution: http://unchainedpodcast.co/bitcoin-oracle-vinny-lingham-on-why-bitcoin-is-overpriced  Thank you to our sponsor! Blockchain Warehouse: https://www.blockchainwarehouse.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript
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Starting point is 00:00:03 Hi everyone, welcome to Unchained, your no-hype resource for all things crypto. I'm your host, Laura Shin. Today, I'm releasing a live recording from a panel at the World Economic Forum Industry Strategy Meeting. The speakers include Shwatha Shetty, senior director of the corporate strategy group of SAP, Adam Ledwin, CEO of Chain, who is a previous guest on my show, Brian Bellandorf, executive director of HyperLegger at the Linux Foundation, and Sheila Warren, project head of the blockchain industry, and Distribute Letter Technology Group at the World Economic Forum. If you work in private blockchains or are interested in how governments and corporations you know and love might use them, this talk is chock full of information on topics like these and more. In this discussion, we dive into the pros and cons of using blockchains for elections. As you might have seen on Twitter, this topic is quite a lighting rod. Which types of problems are best suited to be solved by blockchain and what types of identity-related data might be safe to put on a blockchain? It's a great discussion with lots of insight, so please enjoy the show.
Starting point is 00:01:05 Blockchain Warehouse is an international blockchain accelerator, offering a wide range of token sale advisory services to promising blockchain-based ventures. With the leading advisor network, BCW is at the forefront of building landscape-changing blockchain companies and hosting successful token sales with more than $20 million raised so far. Hello, everyone. Welcome to our panel, breaking the blockchain high. My name is Laura Shin, and I am the host of a couple podcasts on crypto and blockchain. One is called Unchained, and the other is called Unconfirmed. I urge you to check them out. We're going to be discussing blockchain and the hype around it, and also when it makes
Starting point is 00:01:49 sense to use a blockchain and when it doesn't. In recent years, you've probably heard all the hype around blockchain. People are very excited about it. It's being talked about as a way to solve problems ranging from financial, inequality to tracking goods in the supply chain. And yet here we are, we haven't seen a ton of actual products that are alive using blockchain technology. So we're going to be talking about when it is appropriate to use a blockchain and enterprise and how you figure that out. And to discuss this issue, we have a spectacular set of panelists. To my left here is Shweta Shetty, who is
Starting point is 00:02:28 the senior director at SAP. left is Adam Ledwin, CEO of Chain. And we've got Brian Bellendorf, the executive director of the Hyper Ledger Foundation. And finally at the end, Sheila Warren, who's the project head of blockchain and distributed ledger technology at the World Economic Forum. So a couple of quick notes. First of all, we're going to be releasing a recording of this on my longer podcast Unchained. So for that reason, I urge all the panelists to do as I'm doing and speak directly into the mic. and I also would urge you all when you ask your questions to make sure to speak into the mic so my podcast listeners can hear your questions.
Starting point is 00:03:06 Without further ado, let's start with an overview of the way blockchains can be used. What are your guys most, or what are you most excited about when it comes to different applications of blockchain? I think I'll go first because I'll let the smarter people tackle the use cases once I've run through my list. But I think as SAP, the use cases that we see early benefits from, the low-hanging fruit, if you may say, for blockchain would be use cases around supply chain, either track and trace, ensuring the provenance of your goods. Trade finance is another area which I think is ripe for disruption using blockchain. And personally, I'm super excited about what governments in the developing world are doing with blockchain.
Starting point is 00:03:57 For example, a land registry where all of a sudden a lot of developing countries can potentially put the ownership of land onto the blockchain and make transactions a lot easier that way. I'll go next. I think it's helpful to start by understanding, having a kind of common understanding of what blockchain technology is. because I'm sure many of us see headlines about ICOs or coins. And for some of us that might characterize this term blockchain, but it's really this underlying technology that is this novel break from what was possible before, which is a technology that's a little bit of a database, it's a little bit of a network.
Starting point is 00:04:45 But what it's really for is bringing together a consortium of participants. Sometimes a consortium as large as the whole wide Internet, sometimes as small as simply four or five organizations that need a common system. And what it does is establishes a common ground truth without needing somebody at the center to play God. And that's useful in almost any scenario where you have multiple parties who don't necessarily, you know, distrust each other entirely. They trust each other enough to do business with each other, but they need some way of being able to verify the things that they trust, right? some way to agree, here's a transaction two parties did, and that becomes now a part of a long-term record, right? Here's a statement that was made by one party about another, and now everyone
Starting point is 00:05:28 remembers that. So it gives us this history of what happened, this kind of immutable ledger. Obviously, it's more immutable the more participants are on it, and Metcalf's law still applies, which is the value of these networks is still greater, the more participants are on it. And so it turns out there's a bunch of use cases that today signify for us low trust in environments where we need to have that history of transactions. In supply chain, that's a pretty obvious thing, whether we're tracking food and where that's entered the system to try to make sure that if lettuce goes bad, that we can try to isolate where it went bad and do a recall on just those products rather than all lettuce in the entire food chain as has happened recently and cost that
Starting point is 00:06:10 industry billions of dollars. Whether it's diamonds and where they've come out of the ground to make sure you're not buying diamonds mine by slave labor or used in gun purchases, weapons purchases, that sort of thing, or fish caught by fish quotas. But it turns out there's lots of other transaction types as well. You know, settlements between financial organizations, those sorts of things, or even just the establishment of common directories. In health care, for example, there are applications of this to keeping track of who's credentialed to serve as a surgeon. or any type of medical profession. And when they move from one state to another,
Starting point is 00:06:52 today it often can take weeks for a doctor properly credentialed to earn the right to be able to practice weeks or months when really that should be a simple lookup into a common shared directory. So there are live projects now in all of those sectors, live meaning either late-stage pilot or production. And these are all kind of a world away
Starting point is 00:07:12 from the cryptocurrency use cases. know about, but are starting to provide some value and hinting at potentially applicability to every sector out there. And I'll briefly add, I think that there's room for engagement with blockchain or blockchain deployment where we're already seeing movement from a sector itself towards decentralization or digitization. So there are power grids, for example. We're seeing movement towards decentralized power grids in places where either there is no grid or even places where there is a grid, the microgrids becoming something of great interest as more and more consumers have in their homes, solar panels, you know, et cetera.
Starting point is 00:07:48 So there are new economic models being created in that industry already, and blockchain can support those models in some cases. Similarly digitization, where you have a big paper trail. So in shipping logistics, for example, where there's already a movement for digitization in certain parts of the supply chain, blockchain can help accelerate and amplify that too. So I don't know. I mean, we can keep talking about some of the different use cases that we're excited about,
Starting point is 00:08:13 but I'd actually like to shift it to different applications that you guys are actually working on, and I actually think, Adam, you might be the perfect person to take that baton. Sure. I'll start by briefly answering the prior question around use cases of blockchain technology. Our point of view is that a blockchain is primarily a mechanism for creating digital bearer instruments. Our work at chain has primarily been focused around the new, asset classes emerging around crypto assets as well as tokenizing existing assets like securities and currencies so that they can also be in this internet native digital medium of a token.
Starting point is 00:08:58 And we haven't seen much traction outside of that scope of financial assets. We haven't seen much traction in industry around the you know, data, supply chain identity beyond kind of initial explorations yet. So so far, we skew a little more closely to kind of the origins of the technology, which relate to, you know, new financial instruments, new financial mediums pioneered, of course, by Bitcoin. So where chain has been working is with customers in the financial industry like Visa and NASDAQ and looking at projects where they want to stand up new networks or new services, but instead of using traditional market structure where you have an organization in the center
Starting point is 00:09:51 with a database that's tracking balances and tracking histories for everyone participating with that service, instead to have more of an open architecture where different partners can participate and view access, read and write to that ledger, and thereby sort of distributing more of the trust to the edges, to the participants, then you would see with a more traditional architecture. So to be even more explicit about it, payments, securities issuance, and transfer, new types of mobile banking, that's where we found the most kind of fit between the technology, which is really a database for value in our minds and industry.
Starting point is 00:10:34 And who else wants to jump in with how their company is using blockchain now? I can talk about something that we are doing, and it's in the pharmaceutical space. Now, serialization is something that is mandated by the FDA, that is pretty much every skew needs to have a unique number. And this should help drug companies theoretically, you know, recall drugs at the right point in time, and ensure that you can verify the authenticity of any medicine that anywhere, in the value chain. Now, that's great in theory, but if you actually think of in practice, the number of hands that medicines change over the entire value chain is a lot. And to have all of these people enter their data into a central system is challenging. And it's challenging because all of them
Starting point is 00:11:28 use different databases in the back end. Some of them don't even use databases, right, depending on which part of the world you are dispensing drugs in. So, what we have done is we've done, we started, and we tackled a very small use case, which is ability to sell drugs that have been returned. Now, if you look at the economics of it, one to two percent of the drugs that are returned can be resold, they are all, you know, within the, you know, the right length of time from the expiration rate, etc. But you cannot sell it at, you know, it's more challenging to sell them at this point in time
Starting point is 00:12:07 because you cannot prove the authenticity of this drug actually being what you manufactured. So we said, let's tackle this use case. We did a pilot with Merck and Amerisosburg, and the pilot went well. And at this point in time, we have 15 other pharmaceutical companies that are doing a more advanced proof, you know, proof of concept of pilot around this. So, but it's still at the pilot stage. I will not say it's production, and to take it from pilot to production, is going to be not a technological question, in my opinion. It's going to be more of a governance. Are these competitors ready to work with each other?
Starting point is 00:12:48 Sort of a question. Yeah, so let's talk about kinds of the questions that you ask yourself when you're deciding what use cases to tackle. Here we've laid out kind of a whole bunch of different ones, and I'm sure, you know, even in my intro, I also named some additional ones, but Adam mentioned that, you know, payments, securities issuance. Those are kinds of ones that they realized might work for them. And Chweta is talking about pharmaceuticals and combat and counterfeiting in that area. So amongst all the other things that everybody is claiming blockchain will solve, how did you come up with those as the areas that you wanted to tackle? And Brian and Sheila, I'm sure also have.
Starting point is 00:13:29 Sheila, I definitely know. She's got this whole little flow chart that she created that was pretty awesome. But why don't we just discuss this? Because I think this is like where a lot of people get stuck. Sure, and I can go a little bit more into that. So we did develop a toolkit. We call it Blockchain Beyond the Hype, and it came out at the end of April. And it's designed to give a quick initial assessment of whether or not
Starting point is 00:13:51 blockchain is appropriate to the problem at hand. Blockchain is a technology, and it is not a solution to everything. And we think it's very important to recognize that it is more applicable to certain kinds of problem spaces than to others. So to answer your question more directly, you know, we tend to focus on the removal of an intermediary or a broker. So is that something that you're trying to accomplish? Is there a reason that you want to decentralize or disintermediate what you're doing? We also look at things like, is there a benefit to having an immutable record, a transaction record, or it was actually something you don't want? I think it's interesting to just briefly note with the challenges of GDPR and the right to be forgotten that GDPR is intended to provide. to citizens of the EU, what does that mean for the creation of an immutable record in terms of data?
Starting point is 00:14:37 Since there are interesting kinds of policy regulation questions that come into play, and you have to be very mindful of your regulatory environment when you think about the creation of an immutable record and what that means. Who should have access to that record? Is it important that multiple parties have a single source of truth? It may be that that's not the case. And in many cases we find that when you really push on a particular potential use case, you wind up realizing that the permanence, it's really immutability, but the permanence is not desirable for some reason or another, or that you really wind up with a benefit to having centralization, that there is such an obvious authority figure on the transaction record that you're trying to create as an example,
Starting point is 00:15:19 that it might be worthwhile to explore other options that already exist rather than moving immediately or directly to blockchain. that being said, we're certainly quite optimistic about the use of blockchain, particularly as a technology evolves. It's still quite an early stage technology. But as it evolves, these are all known problems, and there are, I will say, brilliant minds, and many of them working on the protocol layer to solve some of these problems, to increase speed, to increase throughput. All these kinds of things are things that are being focused on by the technologists in the space. But I think it's important to add there's no use case for blockchain technology for which somebody couldn't come back and say, well, couldn't you just do that as a centralized system?
Starting point is 00:15:57 Wouldn't it, and I don't think anybody credibly could argue that it wouldn't be faster. It wouldn't be cheaper. It wouldn't be more flexible even because we know how to build big centralized systems. We know how to build an AWS or a Twitter or a Google search engine. And we have them. And we have them already, right? It's a technology that solves not a technical problem, but a political problem, which is there's a reason why there's not a Bitcoin.com, keeping everybody's balances straight because then the question of who runs that site,
Starting point is 00:16:26 how corruptible would it be, et cetera, it becomes a big challenge. And it might be okay to do that in a social networking site, right? It's definitely not okay when we're talking about international balances or areas where parties don't have that all degree of trust in one central entity. It's very similar to, as the Internet launched, we didn't have secure email, we didn't have secure web transactions because we thought, well, the people carrying our packets for us, they're not going to sniff and look at what's, inside those packets, right? Well, it turned out they do. So now we need encryption between
Starting point is 00:16:56 endpoints, and it's one reason why markets now realize they need to avoid centralizing their systems and the trust that they have in one entity. Can we talk a bit about elections? This is something Brian and I actually talk about a lot. We both are a little skeptical of the election use case, but I think, and I'm speaking for you at this moment, but we both acknowledge that there are certain aspects of elections to which blockchain's quite suited and others where it probably isn't suited. I'm just going to tee you up because I know you want to talk about this. Sure. So, and I don't want to steal too much direction or thunder. But I, so there, and there's this, there is a lot of perhaps irrational exuberance around the idea of, well, if elections could
Starting point is 00:17:34 just be digital, if we could vote by phone, maybe we wouldn't have what we had here in California two days ago, which is only 20% of the population actually bothering to participate in a fairly major election, right? And it's well intended and it's, you know, driven to this idea, we're always in our phones. Shouldn't we just be able to vote from that? But, For lots of good reasons, we know that there are challenges to actually getting digital voting to work. And blockchain is not magic pixied us that suddenly makes that a trustworthy process. But the two parts of the election system that would benefit from having a distributed ledger involved, mostly public distributed ledger, would be in voter registration,
Starting point is 00:18:12 making sure everyone's registered to vote in where they are and the status of that registration, if it's been withdrawn or whatever. And that's the same database that you could see at home as you would see when you show up to the polling place. And then at the tail end of the election, when you're adding up the results from each polling place, being able to do that quickly but also verifiably. Both those steps, I think, would help ensure the integrity and auditability of elections to a degree we even don't have today. And it would allow us to actually get to answers more quickly as to who won the mayoral race in San Francisco, those sorts of things. But it would help, I think, ensure that public confidence in the voting system, which today people proxy through their governments. You know, here in California, we trust the state to run a competent election.
Starting point is 00:19:00 In Oregon, they trust them so much. They do all mail-in ballots, which is remarkable, right? But you can't take that degree of trust in central institutions for granted in many other countries of the world. And hopefully that never happens here. Yeah, I actually have had this topic come up a couple of times in some of my recent podcast. and you see this kind of polarized view of blockchain for election purposes in the two podcasts. I'll mention you. So the first one was, and these are both on my shorter podcast called Unconfirmed, but one of them was with Tamika Tillamon of the Blockchain Trust Accelerator and the New America Foundation.
Starting point is 00:19:34 And he worked with a group of different organizations to do a pilot of election, of blockchain-based voting. in, I guess it was, I think normally it's like, it was something like military personnel in West Virginia that don't typically have access to voting at all because of the way they're deployed or something like that. I don't remember the circumstances, but it was something where this was a population that when they're, you know, deployed in this particular way, then they cannot vote at all. And he talked about, you know, the promise of what they saw with using this pilot, how they also, I think, had like a paper component as well. And on Twitter, just in the last couple of days, I saw that somebody had caught wind of this and had just written like, you know, blockchain-based voting, no, just no. Like, don't do dangerous things with this technology, something like that. And Vatala Buterin of Ethereum even weighed in. And so what's interesting is, you know, you have kind of that one side that feels like this can be used for that. And then you have this other side that is concerned about it.
Starting point is 00:20:34 And someone who expounded on that concern in my podcast Unconfirmed was Alex Gladstein of the Human Rights Foundation. I happen to be at the Oslo Freedom Forum last week, and he has been thinking a lot of really interesting thoughts around how blockchain technology can be used, both for good and for evil when it comes to human rights. And so he talked about how if you develop a blockchain-based election system, but it's like, you know, in a place like Russia or something where there's a dictator, then, you know, this idea that blockchain kind of creates an element of trust for you just goes out the window because then it's obviously very easily manipulated. Yeah, and I actually, I like the distinction in those two cases, because I actually am a fan of the West Virginia military case. I think what you're doing there is providing access to a group of voters who are legitimate voters. It's very easy to ascertain that they are legitimate voters who don't otherwise have access to the voting system. So you're basically enhancing democracy in that sense, I think it's a legitimate claim to be made. But I think that as a general proposition, you have to be very careful.
Starting point is 00:21:32 We're at a time with this technology when any successful use case runs the risk of being scaled to situations where it's not appropriate. And what blockchain cannot solve or any technology really is the coercion problem. So you may be able to prove that I, using my biometrics, voted. It was me, and I did vote for a certain candidate. That's all verifiable and true, right? You could do that. But what you don't see is the context around me in which there is the risk of the soldiers running through my village, all these kinds of coercive elements that happen, not just in dictatorships,
Starting point is 00:22:01 but actually happen to ordinary people. And it happened even in the United States. Voter coercion is a real thing. It's documented. So if you can't get around that, how do you trust what you're actually seeing? And I think that these are the policy kinds of questions we're focusing on at the center. How do you ensure that blockchain is not just cementing a pre-existing problem, providing accountability or providing a sort of new form of trust where you really shouldn't have trust?
Starting point is 00:22:25 So that's something that we think about a lot in our work. Blockchain Warehouse is an international blockchain accelerator, offering a wide range of token sale advisory services to promising blockchain-based ventures. With access to heavyweight technology leaders, the accelerator is heavily involved in crafting the blockchain technology, token sale, and regulatory landscape. Blockchain warehouse will launch the first ever crypto shark tank in June. This week's episode features Block 66, an innovative blockchain mortgage platform that streamlines and organizes the facilitation of residential and commercial financing. Block 66 reduces the amount of time, persons involved, and money that it takes to
Starting point is 00:23:05 complete a full mortgage cycle. Previously, real estate transactions on the blockchain required 100% funding up front, but that's a thing of the past with Block 66. Find out more at www.com.6.io. Just to bring this back to Enterprise, let's kind of shift a little bit more back in that direction. Adam, did you want to answer this question around how you determine whether or not to apply a blockchain or a regular database? Yeah. So I think it's like really important to if you're sitting in a company thinking about this technology, to be just, like, incredibly honest with the analysis and start by asking,
Starting point is 00:23:44 are we really saying we just want modern software and we want to do more of a traditional, like, transformation project? And whether it's voting or supply chain or any of the cases that we've discussed so far, or things in healthcare, it feels like oftentimes what the leadership of a company is actually asking for is for the thing to just work well and to function like a modern piece of technology
Starting point is 00:24:10 with like a good mobile experience and a good online experience. And I think sometimes that gets conflated with blockchain unnecessarily. And I think in most of the cases that we've seen a traditional solution
Starting point is 00:24:25 is called for because as Brian pointed out, there isn't a market politics trust problem. There's a need a better modern solution problem. So I think most of the time you should be ruling blockchain out. And it's a very unique tool when there's a market failure and you need a different trust model between participants. And even then, it's still very early days for the technology. It's still very much a grand experiment and a sort of an experiment in a new type of
Starting point is 00:25:04 infrastructure and a new type of architecture. And it's good to just keep that in mind so that you don't sit in the audience and have FOMO that if you're a CIO, you're not like doing enough in blockchain. So I say that would be my frame for folks. And I don't know if this gets into kind of too proprietary or private information, but I'm sure you must have so many companies that come to you saying, hey, chain, can you create some solution for us. So how do you choose which customers you're going to work with or rather really on the flip side?
Starting point is 00:25:33 How do you decide which ones you're not going to? Yeah, there's a very easy test if in the first meeting the customer says we want to do something with blockchain. The score bet app here with trusted stats and real-time sports
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Starting point is 00:26:12 close to you, please go to conicsonterio.ca. Local news is in decline across Canada. And this is bad news for all of us. With less local news, noise, rumors, and misinformation fill the void. And it gets harder to separate truth from fiction. That's why CBC News is putting more journalists in more places across Canada, reporting on the ground from where you live, telling the stories that matter to all of us, because local news is big news. Choose news, not noise. CBC News. Then I don't work with them. Okay. So let's go to a more gray area. What are some ones that you kind of really
Starting point is 00:26:53 struggle with a little bit where you thought, oh, this might work and then ultimately decided that's just on the other side of the line. Just to be clear about why I said that, I think that the kinds of customers, the types of projects we want to take on are ones in which it's an unachievable outcome without a blockchain versus somebody thinks this technology is hot
Starting point is 00:27:16 and they want to make sure their company is like, you know. Like Long Island blockchain or something? Yeah. Long Island. It's like, you know, the other thing that we see a lot, I hope this doesn't cut too close to home here, but is there are a lot of what I call Silicon Valley safaris that happen, where the management team from another country or another part of the U.S. comes out to Silicon Valley in a very nice
Starting point is 00:27:47 air-conditioned luxury bus, and they create a schedule, and they go to all of the companies that are like we're being written about in the economist over the last three months basically. The blockchain companies, the AI companies, you know, whatever. And they show up and then they say, like, we want to do something with blockchain. So we take a lot of those because part of being on the vanguard of new technology is educating the industry about what it is and why it's interesting. And so we like to do those meetings. But they don't tend to become customers because their frame of mind is not, oh, we have a specific thing we're trying to solve.
Starting point is 00:28:24 it's more interest in learning about, is there something here? So that's why I said if the opening statement is we want to do something with blockchain, it's usually downhill from there. By the way, if any of you are going to do one of these bus tours, let me join as a reporter. I'll make something fun out of it, I promise. Yeah, and feel free to come to chain. So what we found to be most effective is because we're closest to the technology, we have a set of hypotheses about where it's going to apply.
Starting point is 00:28:54 and then we're much more outbound. So our relationships with NASDAQ, with Visa, with City, we're all outbound. We went to them and said, we think there's a massive opportunity around international payments because of the trust model required in correspondent banking, and you're best positioned as Visa to do something about it. Let's have a conversation. And that has led to the most productive outcome. So I would say be open-minded about hearing for.
Starting point is 00:29:24 from startups that approach you because oftentimes they're closest to the state of the art and they might have something of value to propose. So that's been the most productive path for us. You know, I find that interesting because those companies have, you know, pretty entrenched processes. So like, what was your pitch and how did you convince them to, especially at the time that you did it was 2015, which definitely was a different era from 2018 where we are now, where everybody is experimenting in this. 2015 definitely was, you know, kind of the Bitcoin is criminal money days. And it was long before even this blockchain, not Bitcoin mantra, became part of the
Starting point is 00:30:04 part of the blockchain hype that we're discussing. So how did you make that pitch and convince them? It wasn't easy. It actually tended to start with me educating or our team educating a set of executives about Bitcoin. In fact, the curiosity around Bitcoin was very real in 2015, 2014 even, and still today. So that tended to be the way the doors were opened. And then it became a conversation about now that you understand the model that is Bitcoin, let's think about sort of a similar architecture, but instead of around a new currency, around existing currencies, around existing
Starting point is 00:30:48 assets. And that tended to be the way the conversations became meaningful and interesting. And since you brought up blockchain, not Bitcoin, that was also the kind of dominant narrative at Davos this year, right? Was as someone that works in the space, like usually that was the nature of the dialogue with folks that I met at the event. And I encouraged people there, and I'll encourage people here, to not be trapped by that dichotomy, to not get into the one is better than the other, blockchain is better than Bitcoin, Bitcoin is better than blockchain. There are two incredibly different arenas still. When I think blockchain, quote unquote, I think primarily about a context where you have existing financial assets and
Starting point is 00:31:35 you're trying to put them into a new type of market infrastructure. And that's not really competitive with Bitcoin or other crypto assets. Those other crypto assets are creating an alternative system, an alternative set of software services that have a totally different arc and possible future to them. And I think it actually behooves folks not to view them as one threatens the other, but to understand them on their own terms. Because there are going to be contexts where the enterprise, especially financial institutions, will want to participate in the crypto asset world. And you see this increasingly at NASDAQ, at ICE, which is also New York Stock Exchange, at Fidelity and other asset managers, where their clients are now showing up and saying,
Starting point is 00:32:25 we want exposure to this new asset class. Can you help us? Because we don't want to use a startup to manage your trade. And so now the issue is sort of being forced. And for the folks that were not dismissive of cryptocurrencies, but were investigating them alongside of the, other blockchain solutions, they've been best positioned to build those next generation of services to sort of ride the wave around that asset class. So I wouldn't, I wouldn't, again,
Starting point is 00:32:55 rule out Bitcoin or rule out crypto assets if you're in more of a traditional enterprise role, because I think they're here to stay. Yeah, let's actually also shift a little bit toward more questions that are a little bit more detailed around when you use the blockchain. and I was just wondering if there's a difference about when you use a blockchain in a B2B context versus B2C, or if there's a different way to think about it, or if it's the same. Yeah, I think predominantly the value that's going to be realized in the next five years will be in a B2B setting rather than B to C. I mean, with cryptocurrencies aside, because I think that is very much a consumer-driven kind of thing, even with the institutional interest in it now is predominantly about serving their clients,
Starting point is 00:33:33 so I consider it more C rather than B. A lot of the stories will be about, you know, here's a set of banks that now have a settlement network between them. Here's a set of participants in a supply chain that now have a providence tracking system between them. And in many cases, ROI will be very elusive, right? It won't be easy to measure cost savings, right? You'll have flashes of this if Mariska is able to say, hey, we've cut the cost of the paperwork and delay in getting a container from Shanghai to Los Angeles by 30%. That's great. There'll be little bits of that, but it'll be hard to systematically, I think, say, you know, that the GDP generated by or cost savings by net this usage is
Starting point is 00:34:15 a number of billions in the same way that it was hard to make that case for the web for the internet when so much of that impact was implicit or kind of ephemeral in a way. But I think a lot of it will be there. Where I think the next wave will be the C space, though, thanks to blockchain technology, will be around identity. I think with distributed ledgers, with some of these underlying tools. We now have the ability to get closer to what there's a second whole big world called self-sovereign identity that builds upon blockchain technology in some meaningful ways. And this is a way to get out of the trap of logging with Facebook, logging with Twitter, and get closer to something that acts a little bit more like the IDs in your wallet, like the
Starting point is 00:34:56 diploma you have on your wall, like the medical records that, in theory, you should be able to take around from institution to institution. And blockchain technology, there's a bunch of projects out there that are focused on using that to invert the relationship between consumer and identity provider and put much more power in agency kind of very much following along the GDPR kind of view of how the world should work. And that gets a lot of us really excited in this space. I think in enterprise you're definitely going to, I agree with that completely. You're going to see primarily B2B for at least the short to medium term. But I do think there are some interesting government use cases that really are B2C in a sense of government working with citizens.
Starting point is 00:35:34 So everything around travel and passports and identities is one of the things in digital identity space, but also government records, land titling, some of the things Schweita mentioned earlier, I think are interesting use cases as well that we're starting to see more engagement with on the part of governments. And I actually also wanted to ask about, you know, when you put data into a blockchain, it's immutable, as they like to say. And I just wondered, how do you ensure the integrity of that data? You mean entering data into the blockchain, integrity at that point? I'm like, I just want to frame this actually a little bit more, which is that, obviously, as a journalist, I get pitched a ton of startups and projects. And one time somebody pitched me their new startup, which was going to be some kind of like timestamping, sort of like a notary. And I think they were, I don't know if they use the word notary, but it was something like, you know, we're going to put this data in the blockchain. And I said, oh, how do you prevent false data from entering the blockchain? The guy literally did not have an answer for me. And I was just amazed that they hadn't thought of this. It was my first question for him. And it was something, you know, and I said, well, you could put like a spam email in there.
Starting point is 00:36:39 And he was like, well, yes, then we would prove that the existence of that, that spam email existed at that moment in time. And I was like, okay, this is not useful to, well, I didn't think it was. So how do you ensure the integrity of the data? I mean, I think you've hit the nail on the head. This is like the perennial, one of the perennial problems. You know, so I often joke that we talk about garbage and garbage out problems and technology, and this is really garbage in, garbage and forever, you know, kind of problems. So if you haven't sanitized and done data hygiene on your database, it's a big issue.
Starting point is 00:37:08 We're looking at a policy project on anti-corruption work. And one of the challenges and tensions in the blockchain is how do you preserve some measure of, pseudonymous systems, how do you preserve some measure of privacy and security to an individual, for example, who's logging a complaint of some kind, against a system, whether that's logging a harassment complaint against a manager or whatever at a company or whether it's logging a corruption complaint against a public official, for example. How do you balance that with this troll-bought-spam problem, where if you do enable someone to anonymously, and we see it's on the Internet all the time,
Starting point is 00:37:44 you enable people to anonymously comment on something, what they say, you know, there's a lot of latitude in how accurate that really is, and the ability for others to glom onto that, even in an automated fashion, and kind of just fill your database with junk data. So it's a, I don't have a great answer to it. I think it is a perennial problem, And I think it's one of the reasons that we remain cautious about the use of blockchain. If you aren't confident that you have an authoritative source of truth,
Starting point is 00:38:09 that the record you're creating is an accurate record, not to mention a meaningful record, which I think is also important, something we gloss over, in my opinion, too much. If you can't do that, then this is perhaps it can even be a dangerous technology, frankly, if that's not a solved problem. But I do believe, just to add to that, I do believe that with blockchain, it's a little easier for you to ensure data integrity. For example, if my identity is on the blockchain and I'm not sharing every piece of information
Starting point is 00:38:37 with every single person around, it's a little less easy for someone to steal my identity. And if you link data that's entered to a valid user, at that point in time, you can be more, the probability of data being entered by the right individual is higher than it would be, you know, since you cannot steal identity that easily. On top of that, what we do a lot of times in the supply chain use cases is you use IoT at any point in time to link the actual physical with digital.
Starting point is 00:39:12 So that's another way we are trying to make sure that data in the blockchain is more accurate. Of course, you can go and tamper each single piece of IoT device, but that would be challenging given, you can set other things around it. An example of that would be, so a boat shows up at port with a load of tuna that it claims that it caught, in this one region at this one time that would put it within the quotas for a certain country, right? And yet you have data from sensors, tamper-proof sensors on the boat, even on the nets.
Starting point is 00:39:40 There are companies that sell tamper-proof GPS sensing and video sensing sensors for nets as well as satellite data, data from sensors on buoys out in the water. All of that data could be riding to the ledger, signed by the entities that
Starting point is 00:39:56 built these sensors, right? And used to either enhance the integrity of the claim that this boat is making, that it caught this fish at this place at this time, or to refute it, right? And this is data that could feed. Auditing processes could feed other types of checks and balances, perhaps even feed a whistleblowing or, you know, investigative journalist kind of framework that would give us a greater sense of integrity to claims that are being made about these types of things. So in a minute we're going to turn to questions. So if you have a question, feel free to get it ready. But we're going to ask one
Starting point is 00:40:30 last question before we get to your questions, which is I wanted to go back to digital identity and what we talked about, you know, putting them on a blockchain and giving power back to people over their data. But how do you make it secure? And then also, how does this square with businesses need to comply with regulations? So I'll chime in. I don't really understand what is meant by identity on a blockchain, candidly. I'll talk about what identity means in the context of Bitcoin as a simple example. So if you don't use a third-party service like a wallet provider or an exchange and you want to interact directly with the Bitcoin network, it operates a lot like a safe deposit box system in a bank where there's a box with a number on it and you have a
Starting point is 00:41:20 key that corresponds to that box. And to say you own Bitcoin or have Bitcoin is very similar to saying you own or have whatever is in the box in your safe deposit box. So the thing you actually control is that key. So on your laptop would be a private digital cryptographic key that allows you and gives you the sole right to access a digital address or box on the network and move those funds to someone else. And so the question of identity is like, is your identity that number on the box, kind of, but only if you explicitly make that link and publish that link somewhere and say, you know, my name is Adam and my address on the Bitcoin network is XYZ. But even then, who's to say that that's true? You would need to have some third party
Starting point is 00:42:20 validate or verify that, you made that claim, and then you, in fact, did move some Bitcoin out of that address, and they saw that happen. And so in a way, there's a piece of the identity, or there's an authentication mechanism inherent in how a blockchain operates. But when we think about identity in a general sense of, like, your driver's license, your passport, your real human state and its relation to some service, it's not quite there. And I don't think it's a great idea to put like your name, social security number, driver's license number, address, phone, you know, mothers made a name into a blockchain record because most of the time that data is transparent, shared, distributed, and immutable. So it's not a great fit in my mind for like
Starting point is 00:43:16 identity data per se, and as a slight tangent, GDPR is also interesting with respect to these issues because the requirement to be able to remove data, delete, move, transfer, et cetera, doesn't really square with how a blockchain functionally operates. So you actually can't comply with GDPR on traditional public blockchain networks. I read a great opinion piece saying that basically the legislation was created before blockchains existed and it was predicated on this model that a lot of people are saying is probably going to get outdated a little bit. So privacy, identity, GDPR, all this, it's not at all clear how it all makes sense at the end of the day, how it shakes out. And I'm sure there are like technical solutions where
Starting point is 00:44:08 like, oh, our blockchain technology allows you to, you know, remove records or change things, etc. But then you start to get into like, well, then why are using a blockchain? And so it's, it's all, I guess what I would say with infrastructure identity is it seems all very early days and it's not really clear yet if it's a good solution to solving this perennial problem of how we pair our real identities in a digital context. Okay, one last comment from Brian and then we'll take questions. And we should get together for lunch tonight because I'll walk you through it and happy to do that for anyone else as well because it is much longer than a quick comment can suffice. but the system of self-sovereign identity says,
Starting point is 00:44:46 and the use of that with blockchain, say don't use the ledger to store any PII, right? You may use it to store encrypted, probably don't even use it to store encrypted personal information, by the way. You might use it to store metadata, and you probably use it to store public keys, right? And probably as well as signatures on relevant documents. And finally use it as a way to record.
Starting point is 00:45:11 Who have I granted consent to? to be able to access information about me, and this is why you want to use a ledger for this, the ability to withdraw that consent in the future, right? So as an auditing tool, as a tracking tool to keep track of where that data might lie, off-chain, right, and ways to manage that permissioning, that's where there's some unique properties to it
Starting point is 00:45:32 and happy to walk through that. Actually, since we have plenty of time, just one more thing to build on that, if you don't mind? Go ahead. Okay. I don't see any burning questions yet, so. When we've done identity projects and specifically around voting, where we tend to end up is creating an account for someone that is verified in a more traditional way.
Starting point is 00:45:54 It could be in person, it could be through another auth system, and then essentially loading tokens into that account that are almost like tickets. So before a vote would happen, you would put a bunch of tickets into that user account. that are like Laura Shin tickets, right? So we know who you are, and we've generated these tickets, and they're now in your account. We've issued them into your account. And then when you go vote,
Starting point is 00:46:23 what you're actually doing is just like moving a Laura Shin ticket into an account for a candidate. And so that's the way to think about kind of identity as it relates to a sort of a blockchain or a token model. And at our office at chain, next time you come by, you should check it out. we have this heirloom from the World's Fair in San Francisco 100-odd years ago that is exactly that, the paper version. So it's a booklet where they took your photo and they imprinted into this booklet
Starting point is 00:46:56 and they put all your identity into like the first page. And then behind the first page when you flip it open are like 100 tickets. And so every day they assumed you would want to come to the World Fair like 100 times because it's the only thing to do back then. So you would show up and you would show them the booklet with your face attached to this book, and then they would open it and tear off a ticket, and then you'd go in. So, you know, in a lot of ways, these old bearer instruments are the best analogs to think about how a digital bearer instrument would function. And so, anyway, that's how we think about identity. I love that. I think that's such a great analogy and such an interesting story.
Starting point is 00:47:36 So let's turn into questions. We've got a couple of mics floating around, just raising it. I guess we've got one there. Hi there. This might be a not Bitcoin blockchain question, but I was just wondering about power consumption. If there's, you know, a lot of people have made a lot about comparing the amount of energy Bitcoin is using to Denmark. I was just looking up, it looks closer to Pakistan now. I was wondering if that's a problem inherent to Bitcoin or if that's something that we're going to have to worry about as blockchain is used more and more. So I can take that one. So I think it's more for, let's say, a problem. Let's say, a public blockchain where pretty much anybody can be on the blockchain. And in order to, for one
Starting point is 00:48:17 party to not manipulate, be able to game the system, each person needs to do a very complex computational, solve a computational problem. And only then can they, do they get the right to then order things on the blockchain? And I don't think private networks suffer from this this particular inefficiency. There is the question of data, the same data being replicated across multiple different nodes. That is an inefficiency that a lot of private networks have, but not the one that you're talking about in terms of power consumption. To add to that, proof of work was a scientifically and algorithmically
Starting point is 00:48:57 really fascinating kind of innovation. It's something predated Bitcoin by a little bit. It's something that's been floating around in cryptography circles for a while as a way initially proposed as a way to fight email spam. But I think we're going to recognize that this is a temporary blip. Many of the public cryptocurrency communities are already looking past it to things that are much more energy efficient, like proof of stake or other types of delegated authority, mainly to try to ensure that there's a way to have this system publicly operate without attempts at DDoS or spam. And so I've started to use the metaphor.
Starting point is 00:49:32 it'll be kind of like mercury mining of gold in the middle of the 19th century, where, you know, if you were a scientist, the idea of using, you know, elemental gold to, well, I'm sorry, mercury quicksilver, right, to separate out elemental gold from gold ore was nothing short of alchemy. And yet now we're still paying the price in Superfund sites and the sierras for the use of that to extract gold from those mountains. And it was a terrible legacy that was left behind. I am highly confident most of the cryptocurrency communities will move away from it, and I think those who don't will probably see assets and interest in those currencies move away from those currencies. Okay, great. We've got another question up front.
Starting point is 00:50:14 For the users of blockchain, you've talked about different things. Election is a very interesting one. Have people thought about moving the passports and taking the stuff in terms of fake passports, duplicate passports, moving the visa regime on completely on blockchain. Yes, people here in US probably don't have that problem, but people coming from some other emerging third world countries who have to give their passports for a week, 10 days, 15 days to get visa,
Starting point is 00:50:47 make their travel pieces around it. But passport has an identity proof on blockchain, which the governments across the world. I know it's a pretty difficult thing, but is that something, any talk around that, or is that something people have thought about? Yeah, I can take that one. So I will start by saying,
Starting point is 00:51:03 I'm not convinced there is a problem or use space that someone has not talked about, so the answer is always yes. If the question is, has anyone talked about or engaged in this, yes, yes, they absolutely have and are at the moment. But in this particular one, I think it's a really interesting use case.
Starting point is 00:51:19 There is a project out of our Geneva, out of our headquarters that the forum is looking at called Known Traveler, where they're working with Canada, thinking about exactly this problem. Like how can you more efficiently and more authentically authenticate people's identity using in this kind of system of travel? So I think there are, well, just one thing is I wanted to comment before and then I kind of moved to, let it move to questions. But I think it's an important distinction to draw between identity and credentialing.
Starting point is 00:51:44 I actually think that there was a really strong use case for credentialing on the blockchain. So a credential is when you basically, as a person, I can prove I have a medical license, I can prove that I have a passport, I can prove I'm a citizen of a country, I can prove various things. things about my identity that are really more on the lines of credentialing. So with credentialing, you do have that central authority that is providing the veracity of the claim. So my alma mater, Harvard is going to be able to verify that I have a Harvard degree, for example, right? And if you can do that, there are efficiencies to be realized there. It's not my favorite use case for a variety of reasons, most of which is because I feel like the social impact isn't necessarily high in a lot of the pilots that we're seeing. But I do feel like there's promise there. And it's
Starting point is 00:52:24 important to distinguish, I think, those two things. Yeah, and if you have more questions on this, I actually have a few podcasts that went into this. One of them was with Catherine Hahn, formerly of the Department of Justice, and she and I did an event much like this, actually at the Commonwealth Club, and because she worked in government for so long, she has pretty strong opinions about how blockchain technology can be used to combat, fraud, waste, and abuse, she just described it as. So I'm pretty sure it was in that episode, and if it wasn't in that, and that was my podcast called Unchained. I did two other podcasts with her. She's just such a fond of knowledge that she's been on my podcast multiple times. But what I'll do is when I release this on my podcast,
Starting point is 00:53:05 I'll link in the show notes to these episodes so you can listen because she went into detail. And then the other project I would have you check out is Civic by Vinnie Lingam. And he also was on my show and talked a little bit about his blockchain-based identity system. Oh, right there. I have to say, I'm a little hesitant to ask the question because I don't really understand all of this yet. But here's my question. Who enforces bad actors if there is someone who or some entity that is able to, the example that you gave with the tuna, the bad, you know, the tuna shows up. And maybe, so two questions. Who enforces bad actors if somebody put in information? You know, is it self-enforced? And in that case, could it like get rid of all government regulations? That would be great. And then the second thing is, say that,
Starting point is 00:53:54 tuna arrived and there was salmonella in it and later somebody ate it and got sick how do you handle liability things so i think for every one of these applications and in some cases that will be baked into the structure of the network itself governance still matters right governance as we know it is about how to we as participants in any sort of activity come to an agreement about how we talk to each other and then what happens if things go wrong, right? And so in some cases, this will be, you know, algorithmically enforced. One thing that blockchain technology gives us is the ability to enforce certain things that sometimes we might require auditors to have to catch after the fact.
Starting point is 00:54:36 One of the biggest examples of this is what's called prevention of double spend. I can't spend the same Bitcoin twice, right? And in the use and supply chains, I can't send the same diamond to two different parties. when I try to send that same diamond a second time, the network rejects it. Doesn't let me actually record it as a valid transaction, right? Now, there are some behaviors that will be able to implement like that and be able to either prevent from happening or catch very quickly.
Starting point is 00:55:02 There are other behaviors that may be much harder to enforce. So, for example, if we're using this as a way to point to and attest to the integrity of medical records, and it turns out a node took that data contrary to the agreed-upon convention or legal context of that, and was selling that to a data broker. Well, we don't have a technical way to claw that back. We need our either regulatory, you know, government-imposed, or simply self-regulatory mechanisms that introduce, you know, penalties.
Starting point is 00:55:31 Hey, now you can, if you're on this network and you are found to be a bad actor, pay a fine and you can stay in or you can leave. Or if you're a really bad actor, you don't get to come back, right? These are heavyweight, you know, hammer blows, of course. You want finer-grained things, and I think the design of these, consortia will be a really interesting topic for every industry to go through over the next five, 10 years. It won't look that much different than the EDI integration that a lot of organizations or industries went through as they started to tie their ordinary IT systems together.
Starting point is 00:56:03 But it'll be this mix of algorithmic and human governance. And typically the more that you can put in the algorithmic governance, the more predictable, the more objective it'll be the less subject to politics and wrangling and who owns who and that sort of thing. thing, but you'll never do a way entirely, I believe, in almost every scenario, without having some human governance layer that probably acts as a failsafe in the case of the technical stuff breaking down or simply encountering new conditions it hadn't anticipated. And I'll just add to that quickly. When I was talking about the pharmaceutical network, and I said, to take this from a pilot
Starting point is 00:56:39 to production, it's not going to be a technical challenge. It's actually going to be defining the governance, right? And for us, the question is who is going to define the governance? We are a technical company. We make products. Do we want to get into this business? Or will we have a consulting firm as a partner who will come help us define this? How will we make 15 competitors work with each other and agree on who is more equal amongst the equal, right?
Starting point is 00:57:06 In a way. So I think that to me is actually a bigger challenge in terms of B2B implementation of blockchain than the actual technology is. It's a lot simpler for private blockchain networks, and it is for the public ones. Yeah, but just, I mean, the way I heard your question was, I think, slightly different, which is, what do we do if somebody
Starting point is 00:57:26 deliberately puts bad tuna into on the blockchain as an example, right? And so I actually think, in this case, the liability is made more straightforward by the existence of distributed ledger or of blockchain in the sense that, as Brian noted earlier, in the lettuce example, you can actually almost microtrace, let's call it, like what was the source of the tuna, what other tuna was in that lot. You can more quickly
Starting point is 00:57:48 identify where that went, where it was distributed. You can, instead of having a wholesale recall on tuna, you can say this particular lot or batch or boat of tuna, you know, is contaminated, and it's, went to these places, therefore don't buy it these. You can really kind of trace that very efficiently in a way you can't really do effectively now. In terms of liability, I think you'd launch a similar investigation to the one you would now, which would be to say what controls were in place at the point at the boat of refrigeration and shipping, that wouldn't be different in many ways. You'd be able to go about an exam, but what would happen is you would save a lot of time because you wouldn't have to examine every point to point for every tuna that wound up in
Starting point is 00:58:26 some state, for example. You'd be able to track where it came from and what supply chain it came through. Yeah, and I think sometimes the legal liability questions are really just, it's, you know, traditional law applies. Like, just because you're using this technology doesn't necessarily mean that there's anything different about the legal framework. So we're nearing the end of our Q&A time, but I know that Sheila wants to wrap up with a few comments. So yeah, we could take one more question if there is one, I think. All right, then I'll do a quick wrap. Yeah. So thank you all for attending today. I wanted to give a couple of comments on the work we're up to at the center. So our office, we have a San Francisco office called the Center for the Fourth Industrial Revolution,
Starting point is 00:59:06 and we focus on policy and governance. And I think a lot of what you heard today and the questions reflect that some of the real challenges here in this policy and governance space. How do we build protocols, particularly in an early technology that don't preclude or cut off certain kinds of use cases that may not be, we don't be quite ready for them from business standpoint, but down the line, we could have a lot of opportunity. We also focus a lot on impact and inclusion. What we're trying to do is create policies that will facilitate the adoption of technologies like blockchain.
Starting point is 00:59:33 We also look at AI, digital trade, precision medicine, IOT, facilitate adoption of these technologies in smart strategic ways to ensure that we're not leaving behind sectors of society that are traditionally left behind. Because we run the risk of just recreating similar power structures in new places and calling that a win. It might be. It's certainly different, but different isn't always significantly better. And finally, we're looking at cross-pollination of these technologies.
Starting point is 00:59:59 So I think one of the things that makes us unique as a center is we're really examining technologies not in isolation, but how they operate with each other. So how do we think about data policy, GDPR, digital trade, cross-border data flows, health care data, medicine, AI, blockchain? How do all of these technologies interoperate? And what are broad policies, whether regulation or whether business practices and protocol, or even technology protocol-layer decisions that can actually ensure that, again, we can really envision the transformation of these technologies of the Fourth National Revolution Promise and better society as a result? So we welcome your engagement with the center and with any of these projects that we have running at the center.
Starting point is 01:00:40 Great. Well, thank you so much for joining us today. That's the wrap for our session.

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