Unlocking Us with Brené Brown - Brené with Aiko Bethea on Inclusivity at Work: The Heart of Hard Conversations

Episode Date: March 24, 2021

Unlocking Us is here to Dare to Lead on inclusivity. Aiko Bethea is a friend, colleague, and diversity, equity, and inclusion expert. We discuss empathy, accountability, and the power of listening and... believing (including a very real role play). We also dissect the differences between transactional leadership and transformational leadership and why courage is a prerequisite to lasting, meaningful change. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript
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Starting point is 00:00:00 Hey, everyone, this is Brene, and I have a really special episode here for you this week. It's a Dare to Lead episode. Dare to Lead's my other podcast where I talk to leaders and changemakers and culture shifters about what it means to create and develop brave leadership and courageous cultures. It's a podcast that runs every Monday. It's free. We have a lot of great things planned for the next months on Dare to Lead.
Starting point is 00:00:27 We're also really awkward, brave, and kind there. And we talk about some hard things because we talk about awkward, brave, and kind at work, which sometimes can be tough. I hope you'll really enjoy this bonus Dare to Lead episode and that you'll join us there on Mondays. Thank you for being a part of the community and a part of the community and a part of the conversation.
Starting point is 00:00:57 Hi, everyone. I'm Brene Brown, and this is the Dare to Lead podcast. And I'm so excited today because I get to introduce you to someone who has been such an incredible teacher for me, a friend, we're colleagues, we work together, and she has really fundamentally shifted a lot of my thinking on diversity, equity, and inclusion work. And I just can't wait for you to meet her because her ideas are so grounded in courage and empathy and connection. It's just the medicine we need right now. And so if you're trying to figure out how do I do this anti-racism work at work? How do I show up? What do I need to be watching for? What do I need to be listening for? When do I need to pull back? When do I need to step up for? What do I need to be listening for? When do I need to pull back? When do I need to step up? All those questions that all of us are asking ourselves on a daily, sometimes hourly basis. I just don't know a better teacher than Aiko Bathia.
Starting point is 00:01:56 So Aiko is, she's a leader. She's a builder. She's a connector. She has had big leadership roles in government, philanthropic organizations, and the corporate sector. She is a principal and founder of Rare Coaching and Consulting, a consulting practice focused on coaching leaders and organizations, specifically around removing barriers to inclusion. Aiko is also a senior co-director at our organization, the Brene Brown Education and Research Group.
Starting point is 00:02:28 She co-leads the Daring Way and the Dare to Lead facilitation communities. She partners to oversee development and implementation of the overall strategy for these facilitator communities. And by facilitator communities, I mean folks who are trained in my work and go out and teach people. And she also helps us identify and address specific diversity, equity, inclusion, and belonging strategies. And she helps really build, teach, and nurture our global facilitator community, which has close to 2,000 facilitators. Prior to working with us, she served as the head of diversity inclusion at Fred Hutch Research Center. And for over seven years, Aiko was with the Bill and Melinda Gates Foundation, where she served as a deputy director. She has served on several boards and provided a lot of pro bono support for nonprofit boards.
Starting point is 00:03:25 She is deeply, deeply engaged in community building. She's got her BA from Smith in Northampton, Massachusetts, her Juris Doctorate from the University of North Carolina at Chapel Hill, and she's a graduate of the Hudson Institute of Coaching at Santa Barbara. She's an ICF professional certified coach, and she is also a certified diversity professional and licensed to practice law in Georgia. I just feel so lucky to work with her every day. I feel so lucky to learn from her, and I feel really grateful that I get to share her insights with y'all. These are
Starting point is 00:03:58 the questions that we're all asking ourselves and organizations right now about how to do the next right thing. Support for this show comes from Macy's. Fall is in full swing, and it's the perfect time to refresh your home and wardrobe for the sweater weather with new finds from Macy's. From October 9th to October 16th, get amazing deals on shoes and boots, on sale at 30% to 40% off. And you can shop new styles during the Macy's Fab Fall Sale from October 9th to October 14th. Shop oversized knits, warm jackets, and trendy charm necklaces and get 25 to 60% off on top brands when you do. Plus, get great deals on cozy home accessories from October 18th to
Starting point is 00:04:38 October 27th. Shop in-store or online at macys.com. All right. So first, Aiko, thank you so much for joining me on the Dare to Lead podcast. Thank you for having me. Super exciting. I have to say that you have brought so much wisdom, experience, depth of understanding to not only our organization, but as a Dare to Lead facilitator, as someone who headed up our initiative on diversity, inclusion, equity, and belonging, our co-creation group. You led that amazingly. So I guess I'm just really excited that you're here and excited that I get to share what you've taught me with a big audience.
Starting point is 00:06:00 Thank you. Well, I'm excited to share and I've learned so much more from you. So likewise. All right. So let me start here. You wrote an article on Medium. Was this after George Floyd's murder? It was. It was, right? It was the end of May that you wrote this, right? Yeah. And the title was An Open Letter to Corporate America, Philanthropy, Academia, Now What? Like what's next? And I want to read part of this article. You know, you and I both work with leaders of organizations from small businesses to
Starting point is 00:06:35 Fortune 20 companies who are many wanting to do the right thing around anti-racism work, wanting to do the right thing around equity and inclusion work, but are scared and don't know where to start. And this was the best thing I'd ever seen. Thank you for saying that. Yeah. So let me read some of this. The fact that some of the leadership of organizations were awake just a bit are impacted enough to recognize that they should respond to this national crisis offers a tiny glimmer of light. For many of these CEOs and companies, this was the first time a statement about racism or the trials of blackness was ever publicly acknowledged. Now we ask you,
Starting point is 00:07:19 do you know what comes next? Do you know that sending that letter to the public and to your employees does not end with a period? In fact, there should not even be a comma. Keep moving. There is work to be done inside your company, in your leadership teams, among people who are making decisions. All too often, the focus is on white men, but there are also people who look like your mothers, daughters, and wives.
Starting point is 00:07:49 There is work for everyone. And here are some steps you can take now for those of you who penned letters that reflected how soul-crushing this week has been and dedicating support to Black employees. I just have to say, I felt some fire reading this. Did you write it with some fire? I did. This article took 30 minutes to write. So it was really filling it in the moment. So yeah. So those are inspired. They were. They were. Yeah. Absolutely.
Starting point is 00:08:21 I want to start from the beginning. And if you're listening right now, I've already said this in the intro, but I'm going to say it again. My goal is to give you tangible, actionable calls to courage around these conversations. So I want to start here with, can you lay out some terms for us, diversity, equity, inclusion? What exactly do those mean? Sure. diversity equity inclusion what exactly do those mean sure so diversity of course we hear it meaning every characteristic trait of people you hear it meaning things like difference in education and of course just all the protected class identities as well and when i'm talking specifically about this work i talk about it in terms of diversity that matters that actually creates
Starting point is 00:09:04 a difference that creates disparities. So otherwise, you get in this slippery slope where people might say, hey, we have diversity because we have Stanford class of 70, Stanford class of 71, and Stanford class of 72 on the panel. But we're talking about diversity that makes a difference in terms of disparities. And we know in this country that a lot of those have to do with the ones that are in the protected classes. And I actually, with clients, I share that if you're not talking about and you're not including protected classes, then you're not really talking about the diversity that matters. Those have to be included.
Starting point is 00:09:39 And so protected classes, you're talking about race? Yes, race, gender, ethnicity, nationality, national origin, different abilities in some states, I think. And it's necessary to also say LGBT, our LGBT community as well, even though there may not be protections under our constitution or federal laws, definitely our state, several state laws have recognized any groups that are marginalized and historically marginalized, they should be included in that first and foremost when we're talking about diversity in the context of diversity, equity, inclusion. And of course, we're talking about mental health, right, and differences in that way as well. And then tell me, what is the difference
Starting point is 00:10:17 between diversity and inclusion? So you can actually have, you can have diversity and not have inclusion. So you can have a collection of a lot of different people, but if those people don't feel included, you're not actually going to leverage the power of that diversity. You've just collected a lot of different people who are in the room or in the company together. Inclusion is actually creating a space in an environment where people feel like they can actually express dissent, where they can bring their ideas to the table. And it's not a matter of just feeling welcomed, but also valued. What I say matters. The perspective
Starting point is 00:10:51 that I bring matters. My lived experience matters. And that's the diversity and inclusion together is what harnesses when you get innovation, when you get psychological safety. So you can have diversity and not have inclusion, but I don't think you can have inclusion in terms of harnessing the outputs without having diversity. Helpful. How does equity fit in here? So equity, I see it as intimately connected with why we even talk about diversity. Diversity started being introduced in corporate America based on wanting to have integration, right? And so when diversity was introduced in that context, it was really about equity and about who was not included. So now we intentionally say equity because now you can talk about diversity and talk about, just like I was saying, a lot of groups that are homogenous in terms of privilege.
Starting point is 00:11:41 So now we intentionally say equity. It's about also recognizing people who have systemically and historically been excluded or marginalized. So now you have to think about that as well and intentionally. This is something that you've taught me. You think it's important for organizations to define these terms and that it's dangerous when you've got a group of people within an organization that all have different ideas what these words mean and the importance of them and what they provide. What happens when you just start saying DEI really fast, DEI, DEI, and you don't stop and explain and operationalize what that means and people are operating from different
Starting point is 00:12:22 beliefs? Yeah. So it's just like any kind of business initiative, right? So organizations introduce values and you know this about values. If you don't define them, if you don't talk about what the behaviors are that compliment them as well or define them, you just got a lot of random words and everybody thinks that they're talking about the same thing, but they're not. It's also when you don't define them, how do you also hold one another accountable? How do you actually measure that you're making progress? How do you make sure that you're aligned even on the philosophy and the intention underneath it? So you have to make sure you're all talking about the same things.
Starting point is 00:12:56 Otherwise, people don't even know how to show up around those words. Okay, so we say to each other in an organization, this is important to us. We define the terms. What happens when we have varying levels of commitment around the importance to begin the conversation? So I think that it has to be incumbent upon, one, the leadership to really talk about why this is important to them. And not just harping on the business case, but talking about why it's important to them as
Starting point is 00:13:25 individuals. And oftentimes you talk about this as the head and the heart. And this is when we're talking to our leaders about what's your personal narrative around this and why this is important. And this is also when you intertwine or integrate it with narratives and storytelling. And those are the things that people remember is why was this important to Brad? Why was this important to Kathy? And there's a different type of accountability too. When you look at studies around what makes an organization's culture change, especially around these types of issues, it's not about the business case, right? It's really about social accountability. So that's me looking over at you and saying,
Starting point is 00:14:00 hey, Brene, that thing that you said, can we talk more about it? It's not a confrontation, it's asking you and holding your feet to it to say, well, what did you mean by that? And I think there's so much importance now about having those conversations, understanding what that means in terms of getting the stick-to-it-ness. That's what actually brings people on board to be dedicated and loyal to a cause, not just the business case. When we talk about operationalizing it, there are other things, right? Oh, I'm going to do really well in my performance management. So we're going to include it in performance management because now people are accountable, right? We're going to include it in our values. We're going to include it in our job competencies,
Starting point is 00:14:37 all these ways to operationalize it. But if you only do it in that way of operationalizing it, then it becomes transactional. It becomes a lot of rules and things that you're being graded on and it's almost compliance driven. But if you're doing it in a relational way in terms of the storytelling and why this was really important to Brene and why this is really important to my coworker right over here, there's a different motivation to want to do something different and want to show up differently. And it doesn't have to do with your compensation. It doesn't have to do with this is what the rule says and how we're supposed to show up. That's the difference, I think, between transformational change and transactional.
Starting point is 00:15:13 And one has a much deeper depth of sustainability and culture shift. And the other one has more of measurement and counts and sustainability in a way of measuring progress, but not in terms of depth of difference in culture. Does that make sense? I have goosebumps. And I'll tell you why. This is so important. God, this is so important. It takes me back to this professor I studied under Karen Stout, and she studied femicide, the killing of women by intimate partners. And I was one of the first qualitative doctoral students. And she really championed me, although she was a quantitative researcher. And she told me one day, she said, you know what, when it comes to women being killed by
Starting point is 00:15:55 intimate partners, I wish all we had to do is put numbers in front of people, but we need the stories as well. And then she said, Ann, it'd be nice if we could just tell them stories, but we have to have the numbers as well. And she said, so this conflict between qualitative and quantitative, the conflict that you just brought up between stories and measurement and stories and accountability, it's a false dichotomy that just doesn't exist. And I want to play back what I thought I heard is that for deep transformational change around diversity, equity, inclusion, belonging can't just be transactional. It has to be relational. It has to be about people's stories
Starting point is 00:16:46 and their narrative. It has to be not dehumanized, but rehumanized, the stories. Is that what you're saying? Yes. And you said it's so much better than I. No, I didn't. And I do want to say that the other part about this is that when people think transactional and transformational, they don't understand. You have to be really explicit that transformational actually still includes the components of transactional. You're still measuring. You're still looking at data. You're looking at data that matters beyond the numbers. Like what are even the stories, like quantitative and the qualitative, right? But you're so much more intentional about what's underneath it and you're disaggregating it in different ways and understanding it in different ways, right? So
Starting point is 00:17:29 it's not that transformational excludes data. It's not that it excludes the components of transactional. You're just making it much more holistic, right? And you're centering people instead of just numbers and sanitized data, right? You're centering, it's people-centric and it's also introspective. You can be transactional making changes, but you never have to be introspective, right? That's the difference between the two, I think. And I have to say, in my experience, I'm telling you right now, this frame of transactional versus transformative, just the words make me think compliance versus in my bones, in my breath, just in my body. That's what I hear. And it's such an important frame because the story I make up, and you tell me whether it's true or not, because this
Starting point is 00:18:22 is your expertise, right? The story I make up is that transactional only attempts to change culture around diversity, equity, and inclusion lead to a lot of resentment, lead to a lot of shaming and blaming, and create more division than more togetherness. Yes, I would say that. Or it doesn't create anything. It's just a lot of numbers, right? So it's nothing. It's a lot. Oftentimes it can be. I think, though, in the operationalizing it, it is putting pressures on people, but they may not understand exactly why. They may not be totally sold on it, and they're just counting widgets, right? But the aspect of transformative work, it is creating connection. It requires empathy. It requires actually hearing stories from one another. And I will tell you
Starting point is 00:19:12 about that aspect of being a learner when you're in the transformative part. It's not just changing the culture of the work, it's changing people. So it actually goes beyond the work atmosphere. And one of the reasons why I used your model about courageous leadership with DEI work is one, what's in the article that, you know, DEI work is leadership work, period. But the other aspect of it is that it provides space for people to actually become, have changes transformative. So I think about leaders and the people who want to do this work who are leading companies and what some of those barriers are, and you introduce the
Starting point is 00:19:49 language of shame, right? And for a lot of people moving forward in DEI work, and you're doing this transformative way, it requires introspection, which can be really painful. And those are the moments where you're thinking, oh man, I remember when I said that thing. Oh man, my grandfather, yeah, he was a racist. Oh man, my church. You start, it's almost like the scales are lifted and it's really painful. And so it's not only moving through shame, but it's having to experience empathy and share these stories with people, right? So that you can move beyond that. But then it's also that followed right afterwards by grief, because there's a loss. There's a loss of innocence and seeing things as you once saw it. There's a loss possibly of community. Maybe I don't want to go to that church anymore. Man, I realized I was raising my kids around just
Starting point is 00:20:40 all white people and I want them to see something different. Oh man, my spouse always saying that thing. I'm not going to tolerate it anymore. So there is a grief in the change of your relationships, seeing yourself differently, your community, and that is tough. But if you want to get through transformation, those are two of the barriers I talk about often with leaders is that this is why it's hard. It's not because you don't want to. It's not because you're not sucking it up, right? When you think about the language like white fragility, it makes people feel like, you know what?
Starting point is 00:21:12 I just need to get comfortable with being uncomfortable and I need to suck it up, which you and I both knows just means more armor versus let's lean into this. It's hard. There's shame. There's grief. Let's move into this. It's hard. There's shame. There's grief. Let's move through this together. And that's where you can get transformative, not telling people, you know, you're just so fragile, suck it up and, you know, put your armor on basically and move through it.
Starting point is 00:21:36 It's let's explore this. What are we learning about ourselves? What are we learning about this, right? Yeah, this is hard work. This is such hard work. I mean, you're having to challenge where you're from, where you go, what you do, who you hang with. And it's so crazy because in Dare to Lead, we talk about daring leadership, the importance of creating a culture where armor is neither rewarded or required.
Starting point is 00:22:07 So what I hear you saying, I'm just having like, it's like you and I work together almost every day. And I'm just, you're freaking me out here, Aiko, because you're just giving me language around new things. Because how do you create transformative DEI work where armor is not rewarded or required. That is shame work. That's grief work. That's vulnerability work. It is. It is. And it's creating that space for it, which we traditionally think about the workforce or the's been this effort to try to provide a clearing or space within workplaces so that the hurt of people of color, particularly Black people in the U.S. at this time, where there's space for that in the workplace.
Starting point is 00:22:55 But at the same time, it's we're going through our own grieving, right? And I don't know if I would venture to say that there's a healing right now in it, but there is a grieving and we have learned how to carry that grief. And for many people, I have a lot of workshops that are just only centered on people of color. It's a matter of, hey, the script has been flipped. Now I'm going to work and they're wanting to talk about race. They're wanting to talk about these things. And that's painful for me and I've done really well at compartmentalizing where I go in I do my thing and I leave but now there's an expectation
Starting point is 00:23:32 that I need to talk about this stuff and they want to talk about it so part of doing this work in organizations is also saying well who's it serving right is it serving the people who are already the most harmed right now in society? And as an assumption of it's time to talk about it, it's past you, it's urgent. Well, guess what? It was urgent yesterday. It was urgent before George Floyd. Who are we serving by doing this work and how, and are we being intentional about it?
Starting point is 00:23:59 So there's this weighing of, yes, urgency, but recognize that for many of us, this was a daily, day-to-day. Right? So thinking about what is the innate privilege there of corporate America or others waking up and saying, now I want to talk about this. Now I'm ready. But recognizing that there is, there's always been blood in the water, right? Yeah. So thinking about the intentionality of how you're doing this work too. Do you think to address the centering of white timing around this work,
Starting point is 00:24:33 that this work should always be co-created and co-led by people with the lived experiences? Absolutely. And I think it's a matter of extending that invitation, right? And being willing to be led by. And that means also thinking about our action bias, our pacing, all these other things. I think you often talk about horizon conflict, right? Yeah. In terms of who's timing and who's pacing. So I think that that's a required balance. But I think our systems, especially in the US and even our governance structures are not built for that, right? Our systems are to go, go, go. And we listen to who the leader is versus this idea of collaborative and group learning
Starting point is 00:25:18 and moving forward for the better of the whole in this way. We're not wired to do that. Our systems aren't wired to do that, I should say. Yeah, our systems are definitely not wired to do that. Our systems aren't wired to do that, I should say. Yeah. Our systems are definitely not wired to do that. And our systems, I guess the culmination of our need to produce, produce, produce, or at least meet those. And one of the things that I want to break down a couple of words that Aiko's using because they're terms we use in the Dare to Lead work. So horizon conflict, when Aiko and I are both standing on a cliff looking out at the sea and her binoculars are pointed straight down and what she sees and mine are pointed out at a ship that I see sailing
Starting point is 00:25:53 maybe a mile or so out, but then the person standing next to me is looking past the horizon. And then we get into a conflict because we have different concerns, different timings, different senses of urgency. But it's not because we don't have shared goals. It's that we are taking different responsibilities for different horizons. And so that's one thing. The action bias, I want to break this down for a minute because you've taught me a lot about this.
Starting point is 00:26:23 And I thought I was a good teacher around action bias because it came up in the research. So action bias is the need to fix, fix, fix, fast, fast, fast. And let's just take it out of the DEI realm. So for a second, just to define it and then bring it back to the DEI realm. So action bias is, oh God, we got to get this shit done right now. The thing that drives action bias is discomfort and vulnerability. I see a problem and it makes me uncomfortable and I feel vulnerable. So I'm going to rush to solve it even before I've defined the problem, which goes against all of our better data, right? So we know Einstein, my favorite quote, if I had an hour to solve a problem that would save people's lives, I'd still spend 55 minutes defining the problem and five minutes solving it.
Starting point is 00:27:14 So one of the things we've seen and that you've taught me is when we have a new lens and we're like, oh my God, Black Lives Matter. Oh my God, there is racism. Oh, let me fix it. Let me fix it. Let me fix you. Let me fix everything. And you are always telling me personally, and we're always telling leaders together, slow down, listen. Tell me about that. Tell me about the slow down and listen, as opposed to rushing and applying your kind of sense of urgency as kind of an act of privilege. So, well, if we talked about in the sense of privilege, we can even talk about specific incidents where many of us don't have space to slow down, right? You have to keep
Starting point is 00:28:05 moving and you're thinking almost with the quickness in terms of 20 different ways out the Sunday of what could happen in this situation, right? And the risk associated with it. So that's just one thing about having to consider and think about a million perspectives just in order to survive. So that's one aspect. Another one is just thinking about, and this actually came from you, is what's happening in the space between each moment, right? When we were talking about even with empathy and the steps around it, and not even that it's just somebody wanting to jump to action to fix something, but first you have to be present, which means that you have to slow down. You to be present, which means that you have to slow
Starting point is 00:28:45 down. You have to listen, which means that you can't rush the other person. You have to hear what they're saying. And sometimes you have to see what they're saying. And then you have to wait. What is the hardest part in between it? And this, I loved this language that you used was believing them. So in terms of getting to a place of believing somebody, where we are in this country now, it's usually not automated when you have completely different lived experiences. So you actually have to stop and understand and actually hear all of the arguments that are being told to you and being whispered to you about why this perspective can't be real, why you shouldn't believe this. What does this mean if you actually believe what this person is saying? You actually
Starting point is 00:29:29 have to engage in that conversation so that you can understand when this person said, yeah, when I was in this meeting, I was the only woman or I was the only Black person there. No one made any eye contact with me the whole time, even though it was my presentation. And then they started asking Brad for all of the answers. And you have to stop yourself and say, why would I not believe this? And get yourself to the point to believe it. So all of this takes time. Pain. Pain is why. Yes. I don't want to believe it because of pain. And what does this say? What does this say about the society that I'm living in that I never saw this happen? What does this mean about me? Because I've actually done that before. There's a lot of processes that's. And then asking the person, right, well,
Starting point is 00:30:28 what do you think is needed in this moment? What can we do versus jumping to action because now you fixed it because you have all the answers. So that takes time, that A to Z right there. Otherwise, we're jumping in, we fixed it, and now we feel great. But we didn't see the person. We didn't assess ourselves. There's no space for us to transform or change or to actually elevate our own existence and learning. So I think that that's something we have to think about in terms of action bias and why we really do take the time. About a year ago, two twin brothers in Wisconsin discovered kind of by accident accident, that mini-golf might be the perfect spectator sport for the TikTok era. Meanwhile, a YouTuber in Brooklyn found himself less interested in tech YouTube and more interested in making coffee.
Starting point is 00:31:17 This month on The Verge Cast, we're telling stories about these people who tried to find new ways to make content, new ways to build businesses around that content, and new ways to make content about those businesses. Our series is called How to Make It in the Future, and it's all this month on The Vergecast, wherever you get podcasts. What software do you use at work? The answer to that question is probably more complicated than you want it to be. The average U.S. company de deploys more than 100 apps and ideas about the work we do can be radically changed by the tools we use to do it. So what is enterprise software anyway? What is productivity software? How will AI affect both? And how are these tools changing the way we use our computers to make stuff, communicate and plan for the future? In this
Starting point is 00:32:03 three-part special series, Decoder is surveying the IT landscape presented by AWS. Check it out wherever you get your podcasts. So role play with me. I'm going to ask you, I said, Aiko, how did your presentation go? And I want you to be the person that says, no one looked at me, you know, it was my presentation.
Starting point is 00:32:21 No one made eye contact with me. I want you to do the whole thing. So Aiko, how'd your presentation go? It went okay. Why just okay? You know, I stayed up all night and had been planning for this. This was my big moment. Yeah. And it just didn't go, I just didn't feel right. So I'm just saying to y'all right now, I'm at a decision tree. So my decision tree is, I'm sure it was great. Hey, what time is our next meeting? I'm sure that's in your head. I'm sure you did great.
Starting point is 00:32:45 We all kind of question ourselves. Or I can say, say more. Help me understand what didn't feel right. You really busted your ass putting this thing together. So what felt weird? You know, it almost felt like I was just talking to myself. I'm glad that you asked me that. I mean, I felt like I was talking to myself
Starting point is 00:33:03 and no one was even looking at me or making eye contact with me at all. It was like I could have been in the room by myself. Okay. So decision tree off ramp from pain and discomfort is, yeah, you know, sometimes we feel like that when we give talks. So I'll see you at noon at the next meeting or, okay. So that's the off ramp. Then the on ramp is, wait, are you saying that you gave this presentation that you've been working on for two months and you felt invisible in the presentation, no one asked me the questions. They looked over at, you know, at Brad instead of me, and I'm giving the presentation. Afterwards, when people said, good job, they were saying it into the space and to each other and not me. And I'm the one who just gave the presentation. So I was really deflated. And I'm still trying to else felt included. And I think I get ceiling sensitive after a big moment. Again, that was an off ramp. That shit happens a thousand times a day. I'm tapping out.
Starting point is 00:34:30 Yes. Or I think you're exaggerating that or blah, blah. So all of the dismissiveness, but I don't believe you. Yeah. So let me go the other way. Okay. So I just want to play this back to make sure I'm tracking here. You gave this presentation. No one made eye contact with you. They asked Brad the follow-up questions and then they didn't look at you genuinely. You know, that's bullshit. I'm going to call those people into my office right now and we're going to have a CTJ, baby. We're going to have a come to Jesus because no one treats people on my team like that.
Starting point is 00:35:00 And you know what? Like I'm with you, my sister. So let's explain the pain in that. And you know what? I'm with you, my sister. So let's explain the pain in that. Yes. So now you haven't paused at all to ask me, hey, well, what do you need? You went straight to fixing. Right. And now you feel great. I do.
Starting point is 00:35:17 And you're the savior and you're just with it. And I'm still there with not really fully being heard yet. And now I'm like, I've sprouted my white girl halo. I'm the ally now. Look at me. I'm the ally. So this is actually probably what I would say. I think invisibility is one of the most painful experiences I've ever had in my life. And my gut is we need to address this. But I want you to take some time and think about what support looks like for you in addressing this and how we can do this together, or maybe more importantly, how I can support you doing it.
Starting point is 00:35:59 And that support can look like whatever you need it to look like. But I'm sorry that happened because I know how good that work was. And I know how hard you worked to put that together. And it's not okay. Exactly. And now I feel completely seen. I don't feel disempowered. I feel heard.
Starting point is 00:36:19 And now even the shame or humiliation I feel has dissipated to an extent. And that is so empowering. Completely different way, but it took time and took you to be introspective. Even that pause and thinking about your power and privilege in the moment and how can it be used in concert together. All of those steps, which oftentimes we don't see happening. And I have to say that one of the things that we talked about yesterday, you and I, in the empathy pause, is I am examining as your leader and as a leader, maybe of Brad
Starting point is 00:36:55 and the other people in there, I'm examining, I have a part in this. Maybe I didn't build this culture, but I'm running it now. Let me tell you though, I had five off tap out of pain and discomfort moments that I had to circumvent. Those are real for people. And those are not just real for white folks. Those are real for everybody in a situation with empathy. If someone that you love who looks just like you has a shared lived experience calls you and says, this is the hardest shit thing that I'm going through right now. Every one of us has tap out of empathy opportunities. And this is white supremacy, is we don't have to pause as long around the believing with people who are more like us. Yeah.
Starting point is 00:37:54 And we have to also just recognize that that is part of human nature, right? Yeah. It's likeness in group. And it's a matter of now we need to exercise this kind of transcendence in the area of race and gender very intentionally and to do it that way. So I think there's something else you just said too, which is that, hey, I didn't create it, but I'm a part of it now and I can do something about it. And that is another distinguishing factor that a lot of people don't see. They see this, you know, all of these systemic things as individualistic. Well, you know, my ancestors didn't own slaves.
Starting point is 00:38:32 Well, I didn't say that. But this idea of seeing a system and recognizing we all are impacted and how do I address the system? That's the thing I can do. How do I address the system? That's my role I can do. How do I address the system? That's my role, right? Yeah. And for me, one of the things that was very changing for me probably, I don't know, at some point in my social work career is I had a teacher, Jean Cantambu-Ladding. She taught systems theory. It was a very difficult class in structural functionalism,
Starting point is 00:39:01 just the study of systems. And she used to say, when systems are in place, you are either actively supporting them or actively dismantling them. There are not any neutral behaviors. Do you believe that? Yes, absolutely. I mean, I think that's a lot of premise of a lot of Kendi's work, right? Oh, even Kendi, yeah. Yep, yep. So the other part too is even in working again with just people of color, it's the same thing. A fish doesn't know it's in water. We're swimming in it too. As people of color, you're swimming in white supremacy also. And there's a risk that you're perpetuating it. You know, when we talk about the cheap seats or we talk about where's
Starting point is 00:39:41 the inner critic coming from, like for people of color, it's repeating things that, you know, a white supremacist system has told you about yourself and now you're repeating it to yourself. So we also have to extract ourselves actively in order to support ourselves and see ourselves separate from what the messages are that we're being told every day, that you don't belong here, you're not worthy. You're less than. Who do you think you are that you're in there? And it's different. A lot of people complain imposter syndrome as the same for everyone. But when you're in a system that's designed to tell you that you're less than and for everyone to believe it, that's a hell of a different kind of imposter syndrome and inner critic voices that you're hearing than others.
Starting point is 00:40:24 Oh, God. Yes. And us doing that work constantly to have to elevate ourselves in a way that's totally counter to what the system would be telling us about ourselves. Right. Yes. I mean, and that is the entire field of study of internalized depression. That is, you know, that is, you know, I think of our friend, Sonia Renee Taylor's like her work.
Starting point is 00:40:44 Yes. Yeah. Amen to that. Amen to that. Amen to that. Yes. And even that, yeah, just her as part of a closure process, I often talk about her three pieces. Tell us. But that idea of not feeling like you have to understand everything, right?
Starting point is 00:40:59 Her three pieces about your body, they are exactly what we need in order to make us stop, reflect, and make sure we're not internalizing. So it's the same steps we talked about before about racing to action bias when you're dealing with somebody who has an experience different from yours and assessing your privilege and what have you. It's the same for us in terms of, hey, what am I thinking? Why am I thinking that about myself? Okay, whose message is that? And then reclaiming a message about yourself that's true, that tells you that you belong, that tells you that you're worthy. And that means that you have to slow down to be able to do that, right? You have to slow down and reflect all of those same steps that we talked about for other people. We have to do it ourselves. I don't think anybody escapes that, right? No. No one rides for free on that one, for sure. There's not much in society that gives us space to just slow down unless we take it.
Starting point is 00:41:54 I mean, it's definitely something that we have to take. So I want to say making peace with not understanding, making peace with difference, and making peace with your body. Those three pieces that she talks about. Those are Sonia Renee Taylor's three pieces. They are. Say them one more time. Making peace with not understanding, making peace with difference, and making peace with your body. And her work, I mean, it is so powerful in terms of using it within a group. I use that often. Yeah.
Starting point is 00:42:20 She's got a great book called The Body Is Not An Apology. And I also did an Unlocking Us episode with her. Yes. And anybody who has not listened to it needs to. And if you have not gotten the book, The Body Is Not An Apology, The Power of Radical Self-Love, get it. As you can tell, Aiko and I are fans. Okay. Yes. I'm going to have to ask you this. Can we do part two of this? Yes. I think we have just blown my mind, shored up my heart, grounded my feet. I just loved you so much going into this. And now it's even more if possible. Thank you for having me. And I will just say that the work that you've put out there has been so
Starting point is 00:43:01 instrumental in the work that I do at DEI. I work with leaders and also with in-group communities. It's been super powerful. I mean, the language and experience of shame and grief, they're universal. And I think really for us to get to this transformative space where we appreciate ourselves, our experiences, and one another, it's core to it. It's core. It's core. I mean, we are just the innate need to be loved and seen and to love and see others. Maybe we end up with another person whose work we both really appreciate, Austin Channing Brown, who said anti-racism work is the work of being a better human being to other human beings. Yep. Yep.
Starting point is 00:43:46 All right. We're going to come back. We're going to, if you're listening, you can access ICO's Medium article on the webpage for the podcast. And then we're going to come back. I think this is just the most unexpected and powerful conversation. And then we're going to come back and do a part two to this with tangible next two steps. Oh, we didn't even get to that. But you know why we didn't? Why is that? Because we didn't succumb to the action bias. That's right.
Starting point is 00:44:13 You're right. We took our time. We had a conversation. We had a conversation that was transformative, about transformative, and we didn't go straight into the list of things for organizations to do. And I saw your heart in this conversation. And I think this is where change starts because someone named Iko taught me that. Oh, you made me warm and fuzzy. Oh, no. We need to end it now because now it's not like, thank you for saying that. Thank you. But part two, are you,
Starting point is 00:44:47 can I commit to all of our listeners here? There's a part two. Yep. I'm down with that. All right. Before I let you go, we're all warm and fuzzy, but before I let you go, we got to do the rapid fire questions. Fill in the blank for me. Ready? Vulnerability is? Everyone. What is something that people often get wrong about you? That I'm, I don't have a sense of humor. That is definitely wrong. Okay. What is one piece of leadership advice that you've been given that's so remarkable, you need to share it with us, are so crappy that you need to warn us? Terrible is make sure you're seen. Wonderful is I love when people say, why did God give you two ears and one mouth? Right?
Starting point is 00:45:29 That's the best. That's a church lady giving me that. That's the best. Okay. What is one stereotype or myth of leadership that we need to let go of? It's the loudest person in the room. Say more. Leadership is the person who's in the front of the room.
Starting point is 00:45:47 Yeah. So really, the leader's the last. Yes, absolutely. Okay. What would you say to someone who doesn't consider themselves a leader or leadership material? Everybody's a leader.
Starting point is 00:46:00 Don't believe the lies. What's your best leadership quality? I love stories. I love listening to stories. What's your best leadership quality? I love stories. I love listening to stories. What's the hard leadership lesson that you have to keep learning and unlearning and relearning? That lesson that the universe just keeps putting in front of you? You can't fix everything and you shouldn't fix everything. Everything's not there for you to fix. That felt aggressively attacking of me.
Starting point is 00:46:25 That's mine for sure. Yep. Okay. What's one thing you're really excited about right now? Georgia Turn Blue. Super excited about that. Georgia Turn Blue. I'm so proud of, you know, all the people who made it happen.
Starting point is 00:46:44 Stacey Abrams, Latasha Brown, these folks who I love. And I am just, I'm so proud. Amen. Tell me one thing that you're deeply grateful for right now. My boys. Wes and Ben. Wes and Ben. Ages? 12 and 11. Now ask me sizes, six feet and five eight.
Starting point is 00:47:08 In order? Is the 12 year old taller? Yes. Got it. Wow. Those are big boys. They are with big hearts. So we asked you for five songs you can't live without. You gave us seven and we said, okay, because you're IKO and we love you. You did make a note on number one, which is Lift Every Voice, that this is the only one that you really can't live without. The others are Baby I'm a Star by Prince, Stand Up by Cynthia Erivo from the Harriet soundtrack, Keep On Going by Vivian Green, Blessed by Jill Scott, I Choose by India Arie, and Freedom by Beyonce. In one sentence, what does this mini mixtape say about you? It says that I'm hopeful. It says that I love my heritage.
Starting point is 00:47:51 And it says that I'm looking forward to my legacy. Thank you, Aikopathia, for joining us on the Dare to Lead podcast. You're making a difference. Thank you for having me, Brene. you, Renee. Man, do you see now why I'm so incredibly grateful for Aiko as a teacher, as a friend, as a colleague? She just has a deeply human way of helping us understand our own humanity. If you want to follow her on Instagram, it's at rare underscore coach. Rare is R-A-R-E. She's LinkedIn, Aiko Bathia. Facebook is facebook.com backslash rare coach. And her website is www.rarecoaching.net. Really appreciate you listening to the Dare to Lead podcast. My goal is to take on
Starting point is 00:48:50 the issues that we are all up against, that we're all facing, the real questions. We're going to have Iko back. We're going to dig into some more tactical, practical steps, not for transactional change, but for transformational change. But I love that we started with the conversation and the narrative. Dare to Lead is produced by Brene Brown Education and Research Group. Music is by The Sufferers. Get new episodes as soon as they're published by following Dare to Lead on your favorite podcast app. We are part of the Vox Media Podcast Network. Discover more award-winning shows at podcast.voxmedia.com. I just gotta get out most days, you see I like walking around, it's good for me
Starting point is 00:49:45 Could you tell me where we could go? E, take me to the good times I just gotta get out most days, you see I like walking around, it's good for me Could you tell me where we could go? E, take me to the good times Summer's in Brooklyn Women age Shagging is on the rooftop on MLK Do you feel like your leads never lead anywhere? And you're making content that no one sees?
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