We Study Billionaires - The Investor’s Podcast Network - TIP816: Sea Limited (SE): Can Sea Limited 10x Again? w/ Daniel Mahncke & Shawn O’Malley

Episode Date: May 21, 2026

Daniel Mahncke and Shawn O'Malley take a deep dive into Sea Limited — the largest Southeast Asian marketplace whose investment case now turns on two of the most debated questions in the stock today:... whether Shopee's dominance across Southeast Asia can hold up against TikTok Shop without margins being structurally capped near current levels, and whether Sea's expansion into Brazil, head-to-head with Mercado Libre, is the next leg of the story or a costly distraction from the markets where the company already wins. IN THIS EPISODE YOU’LL LEARN: 00:00:00 - Intro 00:02:36 - How Sea Limited was founded 00:06:39 - Which business units belong to Sea Limited 00:11:48 - How a gaming business is funding Shopee and Monee 00:16:54 - How Monee compared to Mercado Libre’s Mercado Pago 00:42:32 - Why Shopee has become the largest e-commerce company in SEA 01:19:22 - How Sea Limited’s moat looks like 01:28:17 - Why Sea Limited is so strong in Brazil 01:34:22 - Whether Shawn and Daniel add SE to the Intrinsic Value Portfolio Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences. BOOKS AND RESOURCES Join the exclusive ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TIP Mastermind Community⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Track ⁠⁠⁠The Intrinsic Value Portfolio⁠⁠⁠. Norges Bank Interview with SE CEO. Jimmy’s Journal⁠'s Article on SEA. RS Capital Deep Dive on SEA. Hayden Capital Interview with Drew Cohen. Hayden Capital Shareholder Letter. Previous Intrinsic Value breakdowns: Mercado Libre, Coupang, Amazon. Follow Shawn on ⁠⁠⁠⁠X⁠⁠⁠⁠ and ⁠⁠⁠⁠Linkedin⁠⁠⁠⁠. Follow Daniel on ⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠Linkedin⁠⁠⁠⁠⁠. Related ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠books⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ mentioned in the podcast. Ad-free episodes on our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Premium Feed⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. NEW TO THE SHOW? Get smarter about valuing businesses through ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Intrinsic Value Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Check out ⁠⁠⁠⁠⁠⁠⁠The Investor’s Podcast Starter Packs⁠⁠⁠⁠⁠⁠⁠. Follow our official social media accounts: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Try our tool for picking stock winners and managing our portfolios: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TIP Finance⁠⁠⁠⁠⁠. Enjoy exclusive perks from our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠favorite Apps and Services⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn how to better start, manage, and grow your business with the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠best business podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. SPONSORS Support our free podcast by supporting our sponsors: HardBlock Human Rights Foundation Plus500 Netsuite Shopify Vanta References to any third-party products, services, or advertisers do not constitute endorsements, and The Investor’s Podcast Network is not responsible for any claims made by them. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm

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Starting point is 00:00:00 You're listening to TIP. Well, we have been on quite a journey together, Daniel, studying e-commerce giants around the world. We covered Amazon, which became one of our largest portfolio positions. And then we talked about coupang, the so-called Amazon of South Korea. And more recently, we deep-dived into Mercado Libre, the dominant e-commerce and fintech platform across Latin America. And that also found its way into our portfolio. So it's safe to say we appreciate the business models built around dominant e-commerce
Starting point is 00:00:29 platforms and really the economy is a scale that can come with that. And so today, we are heading somewhere that most Western investors don't spend as much time. And that is these seven countries in Southeast Asia plus Taiwan, an area with a combined population of around 700 million people, a median age just in the mid-20s, rapidly growing smartphone penetration and e-commerce adoption that's still very much in the early innings compared to the rest of the world. So the long-term tail There might actually be even more compelling than with Mercado Libre in Latin America, where we thought that these tailwinds were already very powerful in their own right. And so without further ado, the company we are discussing today is C Limited, which trades under
Starting point is 00:01:12 the New York Stock Exchange under the ticker S.E. I certainly look forward to today's episode, for one, because I'm pretty bullish on Melly, as you and the audience know, and also because C Limited is not only a big competitor in Brazil through its own marketplace called Shoppy, but also because C Limited, as a company is itself, right? It's just an incredible business that certainly deserves an episode on its own. And one similarity between Melly and C is that they both understand their target audiences and just the needs of their customers incredibly well and use that to create some of the best and the most dual businesses that we have covered here on the show. And I think listeners
Starting point is 00:01:48 will find that out today. Since 2014, with more than 200 million downloads, we have interviewed the world's best investors, studied deeply the principles of value investing, and uncovered many compelling investment opportunities. We focus on understanding businesses and intrinsic value, investing accordingly and sharing everything we learn with you. This show is not investment advice. It's intended for informational and entertainment purposes only. All opinions expressed by hosts and guests are solely their own, and they may have investments
Starting point is 00:02:23 in the securities discussed. Now for your hosts, Sean O'Malley and Daniel Manker. C's history is a bit special, though, right? It's a company that I keep bumping into after having researched Melly, but also Grab, since C is competitors with both of those businesses. And for anybody not familiar, Grab is for context based in Southeast Asia. And some people like to refer to them as the Uber of Southeast Asia. And so to be studying the Amazon of Latin America and then the Uber of Southeast Asia,
Starting point is 00:03:04 and then to come across the same company as being one of their biggest competitors for both businesses. To me, that was really shocking. And then even more bizarre, as I understand it, C started out as a gaming company. So it's fair to say they span across a couple very, very different business models. Yep. I would say that's the first business starting out with a gaming business and then going into all of these other segments and industries. And the founding story is quite special.
Starting point is 00:03:29 So C's founder and CEO, firstly, is Chinese, but he did study at Stanford. And that's where in 2005, I think it was, he listened to Apple co-founder Steve Jobs' legendary commencement speech. And I still remember seeing a video of it a couple of years ago. And it's pretty insane to imagine that Lee must have sat there in the crowd back then and got so inspired by Steve Jobs and, you know, his stories that he thought one day I would build a company of my own. And today he's worth billions of dollars. And C is, as you said, a super app in Southeast Asia also expanding into other parts of the world. and maybe it makes sense to actually just play a short clip of Steve Jobs' speech and potentially some of the words that also inspired Lee.
Starting point is 00:04:10 You can't connect the dots looking forward. You can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something, your gut, destiny, life, karma, whatever. Because believing that the dots will connect down the road will give you the confidence to follow your heart even when it leads you off the well-worn pattern. And that will make all the difference. Just as for Steve Jobs, it took some time until Lee was able to connect all the dots and build C-limited.
Starting point is 00:04:41 But after finishing his MBA at Stanford, he first moved to Singapore and joined a company which was called a G-G game. And I think there was his first introduction to the video game industry. And it was a small company. And it went bankrupt only a couple of years after he joined when the financial crisis hit. And with the benefit of hindsight, I mean, that turned out to be a good thing since Lee and two of his friends then co-founded a company called
Starting point is 00:05:05 Garina about a year later. And that was the much more successful venture. It's fair to say. The first couple of games that they published themselves weren't actually that successful, but in 2010, they got the exclusive publishing rights for League of Legends in Southeast Asia. And League of Legends, or Short, Loll,
Starting point is 00:05:23 is one of the most successful video games out there with more than 150 million monthly active players. And when I first heard that, I was kind of surprised that, you know, a small, newly funded firm would get those publishing rights. But I also learned that Lull was just released at the time. So despite a very promising start, only no one could know how successful that game would end up being. And I got to admit, I've never personally played Loll. So I don't know much about the game, but obviously I've heard about it before.
Starting point is 00:05:51 Gosh, I haven't thought about League of Legends and years. I never played, but my brother was absolutely addicted to World of Warcraft, which I don't know, It's probably a very different game, but seems similar to me. And so, I don't know, a lot of people seem to play both. And hopefully I'm not offending the gaming community by comparing them. I gotta say, I wouldn't know the difference either. And I hope our audience, if you play those games, will forgive us. But getting the publishing rights for a game like League of Legends was obviously a game changer for a arena.
Starting point is 00:06:20 So the deal turned the company profitable and made it almost immediately an established name in the gaming space. And even Tensan, you know, this Chinese gaming giant. noticed Garena and started investing in it and also backing it by giving it even more publishing rights for other big games, like for example, Call of 3D Mobile. And that was just, you know, the starter for the company to be successful in the gaming space. So we framed today's conversation as being about an e-commerce company. So how do we go from Gorina to C-limited and e-commerce and then competing with Mercado Libre in Brazil, of all places? Yeah, it will be a full circle moment at some point here. But this is kind of where it gets interesting,
Starting point is 00:06:58 right? When I first read about Lee, I thought that he likely just left Garina at some point to found C Limited. But that wasn't the case. Instead, the gaming business was just rebranded to C-Limited in, I think it was 2017. And by the way, the C, so the S-E-A in the name stands for Southeast Asia. And with this rebrand, C-Limited also decided to go beyond publishing existing games and instead give game development another try. And this time, apparently the timing was a bit better than the last time. and they were building Darina's publishing business in the last couple of years, but why they were doing that? Smartphones had taken over the market and hundreds of millions of people across Southeast Asia and also Latin America, but also Africa, were getting online for the first
Starting point is 00:07:40 time ever. And they basically skipped the PC era and immediately entered the smartphone time, right? That's something we also talked about with Melly, where especially in developing markets, they sometimes skip certain faces. So in e-commerce, for example, it's about the physical store infrastructure, and they immediately go online. That's why C decided that it is time to go for a mobile game. And there was another trend at the time. I'm not sure if you remember that, but Battle Royale games were a huge thing in the mid to late teens.
Starting point is 00:08:07 And maybe they still are. I wouldn't know about that. Perhaps they are to a lesser extent. The most famous one back then was certainly Fortnite, but PUBG was also a big one. And those games were, of course, only designed for high-end devices in the West. So if you had a premium smartphone, then PUBG was incredible. But if you had a $50 Android phone in, let's say, Indonesia or Brazil or Nigeria, it either didn't run at all or just ran so poorly that it was just unplayable.
Starting point is 00:08:33 So C-Builder game called Free Fire that pretty much looks like Fortnite, but it worked on cheaper phones without any problems and was optimized for the phone and not a console or PC. And that basically means that you have smaller file sizes, faster match time. So let's say, about 10 minutes per round instead of 30 minutes. and just a gameplay that works even on these slow internet connections that you have in a lot of these countries. And everything about the game was engineered for the user that the global, or perhaps the Western world or gaming industry, just decided it wasn't worth building for. Do I know anything about Battle Royale games, Daniel? Come on. I remember very much. I was in college and it felt like it sweeps the nation. Everybody was gathered around in their dorm rooms playing Fortnite and these are their Battle Royale games.
Starting point is 00:09:19 So I remember it vividly, and I've never been a huge gamer, but I definitely indulged in that. And, you know, who can't when all your friends are playing it. But anyways, you know, it's really very different from what Melly has built around this ecosystem of their business. And yet the desire to build something for your local customers, you know, essentially a group that has been massively underserved in different ways up until then, that is that same formula for success here. So there's some similarity between the two companies. in that sense, even at the stage where the business models are very different and then later converge. It's kind of insane, though, that, you know, even you played Fortnite back in the day, but
Starting point is 00:09:59 perhaps you two just have never heard of Free Fire, which is a huge game. After all, it became the world's most downloaded mobile game from 2019 to 2021. And still I haven't heard about it. I mean, at its peak in mid-2020, it had over 150 million daily active users. And there were even e-sports events around the game that I think there were about five and a half million viewers at the same time tuning in, which is one of the highest viewership numbers in the history of mobile e-sports. And I think in general, they had over 2,000 esports events globally in that period. And the game was particularly massive in Brazil, Indonesia, India, and increasingly also
Starting point is 00:10:35 in Africa. And that's kind of giving you a hint for why they also went into Brazil a couple years later with Shoppy. Really is incredible that something like that can just go totally past you, especially here in the Western world. And you realize, you know, the different and what's popular around the globe. And I mean, looking at the numbers, the success has not faded at all, right? I mean, it's not necessarily as close to its peak levels as it was, but you still have a hundred million monthly active players. And like you, this is a game I'd never heard of before we started looking at this company.
Starting point is 00:11:05 Gaming is a bit weird because it's such a volatile business. I guess it's why you usually don't see it being, you know, the cash cow for a business. But there are games that just work for many, many years. League of Legends, Counterstrike, which is a game that I love, personally. So these sort of games, apparently Free Fire is one of them too, they can just survive for many, many years. And it is far away from its peak, especially also in revenue, when you compare to 2021, where it brought in $4.3 billion. But it has stabilized now at about $2 billion per year and actually started growing again. I mean, last year it was it $2.5 billion in revenue, which is certainly not bad for a game that is only getting older. And the margins are also
Starting point is 00:11:42 pretty high. We're talking high 40s to 50s. And of course, for a business like that, it's, you know, the highest margin part of C Limited. And then that cash is presumably used to fund Shoppy, which is C's e-commerce business. And then they have another business with a very creative name called Money. That's the fintech arm. And money is spelled with two E's, M-O-N-E, and same with Shopify. So there's kind of a formula to the naming. And yeah, you know, very creative.
Starting point is 00:12:13 You know, sometimes here at TAP we talk about just making things simple. I think Shoppy or C Limited have done a pretty good job of at least making the names pretty simple. But yeah, Guerrina is not only the highest margin business, it's also the one that has been sustainably profitable for the last 10 years. So Shopify only turned profitable in 25. And even then, we're only talking about half a billion dollars in profits, and that's on revenue base of over $16.5 billion. And if you look at Shoppy's losses over the last five to six years and then compare them
Starting point is 00:12:41 to Grina's profits, they more or less balance out. So when we talk about Shoppy losing money in its fight with Mali in Brazil, that fight for market share was basically subsidized by a mobile game in Southeast Asia. It feels like we've got a lot of different names that we're leaning on here. There's Shoppy, there's money, there's Garina. And they all make up this broader C-limited company that we're talking about. And I don't know, it's just one of those things when I think about their different areas of business. That's so beautifully strange that you have to almost just sit back and laugh to appreciate it.
Starting point is 00:13:13 Like, you know, sure, Amazon uses AWS, which is a very different type of business model to be in to subsidize its retail e-commerce business. But then somehow a mobile gaming giant funneling its profits into e-commerce on the other side of the globe is way more amusing to be. And I guess, you know, also sort of baffling. To be honest, if you had told me a couple of years ago that the plan is to fund an entire e-commerce operation and the fintech business through a mobile game, and that's, you know, based on the premise that you can run, it on low quality phones, I would have said it has a 90% chance of failure. But turns out, it worked pretty well. It's a funding mechanism and also user acquisition channel. But at the same
Starting point is 00:13:55 time, it's not the company's future. That's essentially why C spends so much of its gaming profits and reinvested in a business that for the longest time lost money. And that obviously backs the question. Will e-commerce and payments be an even more durable but also profitable business in the long run. I mean, personally, I think it will be and I would have no confidence in underwriting that Free Fire will still be as popular as it is now in 10 years time. Also, because if we're being honest, the long-term investment thesis for Shoppy, at least to some extent, is relying on the fact that consumers become wealthier over time. And if they become wealthier, they might also buy better phones, perhaps even on Shoppy. And that would mean that the value
Starting point is 00:14:36 proposition of Free Fire is kind of getting disrupted, right? Of course, they might just release a better version of the game. So people might not change to the fortnights and the Pubgis of the world, but that's all pretty speculative. And if I buy C-Limited, I don't do it because I want to own the gaming business. It's needed right now, but I hope it won't be at least needed in 10 years time. Maybe it's still there. Maybe it's still producing profits and revenue, but I don't want to, you know, bet my money on that. The fintech business, for example, is something that should be a lot more prominent and important by them. So talking about the fintech business, C-Limit's Fintech arm, as I mentioned is called money. And I think it was launched about 10 years after Mellie launched Mercado Pago,
Starting point is 00:15:18 but they did so for very similar reasons. Right. So Melly had this problem that it had built an e-commerce platform, but it did so in a part of the world that was still dominated by cash, meaning most people couldn't buy things on Mellie's marketplace, even if they wanted to, right? If you don't have a credit card or a debit card. So the most logical thing was to then build a fintech business that allowed people to pay online and become Mercado Libre customers. And as far as I know, something similar happened with C-Limited and their gaming business. Is that the right way to think about it? Yep, similar problem, just with a mobile game instead of an e-commerce side. So the way mobile games like Free Fire make their money, because technically they're free to play, is by in-game purchases.
Starting point is 00:16:01 And those in-game purchases are mostly weapon or character skins. People who still played Fortnite or also Counterstrike know that, but since credit card penetration was low, it was difficult to effectively monetize the game. And because of that, Garina launched what was called AirPay. And the way it worked was that air pay users could go to physical stores that served as air pay counters, and then they could deposit cash and then receive that amount in the digital air pay account. And those air pay counters were in all sorts of small businesses, kind of similar to Western Union counters, with the difference that you don't send your money on the world, but just into your own digitized account. And you could argue that AirPays success was the reason C-Limid
Starting point is 00:16:42 was even possible a couple of years later, because the monetization increased that cost it for the gaming business basically turned into the cash engine that, again, as we have discussed, was kind of subsidizing Shopify and also the fintech business in the next couple of years. So there was C-Money that's now just money. And then it sounds like it actually started as AirPay, which sounds like what Apple pay should be. called, but this is all the same business we're referring to. It is all the same business, just many different names over the years, but it's the same business. It even gets a bit more difficult or complicated because money runs many different
Starting point is 00:17:20 services that all have different names, and most of those names are connected to the Shoppy name. So for example, there's Shopify Pay, which is their digital wallet, or Shoppy Pay Later, which is their buy now, pay later operation, or also Shoppy Partner, which is their merchant financial services arm. a lot of different products, a lot of different names, all under the same umbrella. Well, since we're already talking about it, how about we dive deep firstly into money before we get to the e-commerce business? I know from our episode on Melly that there were a lot of synergies between these types of businesses anyway. So I'm sure that by understanding the fintech
Starting point is 00:17:55 business that will help inform and support our understanding of the e-commerce business and maybe whatever moats they have around it. It might help when I compare money to Mercado Pargo from time to time, although I got to say they are quite different generally. So I think that will still show some similarities, but also the differences. And since both companies have similar flywheels, it hopefully also shows which one is stronger when you compare them at the end. So the first similarity is that both fintech operations are valuable in terms of data generation. So when people buy something on Mercado Libre and pay with Mercado Pargo, that payment data
Starting point is 00:18:32 stays within Mali's ecosystem. That's what they base many of their credit decisions on today. So I think it's about more than 30% of the credit algorithm, which is based on just their own payment data, nothing that's coming from banks. Money also collects payment data from users, but obviously the payment data that it started with had significantly less value than marketplace data. So let's say someone is spending $2 on a skin and a mobile game. Well, that tells you very little about the financial situation, especially because
Starting point is 00:19:00 gaming spending is deeply emotional and often disconnected from the underlying financial health of a personal or a customer. And also, many players were teenagers who probably still spend their, I know, $5 in savings on in-game items, even when their parents' financial situation might not look too great. So, yeah, I think the amount and also the category of spending aren't that useful as a signal for making credit decisions. This is where the interconnection between the gaming business, the fintech operation, and e-commerce already shows up.
Starting point is 00:19:29 While the payment data from the gaming business isn't as valuable, C-limited also obviously used its gaming business to start the e-commerce business in the first place. And it was not only about subsidizing it, it was also about user acquisition. So, Shopby leaned into a highly gamified approach with in-app games, live-streamings, and also rewards that mirror the mechanics of their free-fire game. I think it's a really interesting point that we should go back to. I never would have thought about this, but you're absolutely right. There are certain types of transactions that are more reflective of creditworthiness than others.
Starting point is 00:20:01 So if you're routinely paying off your grocery bills, that's a much better sign of how reliable you are than maybe what you're spending on a mobile game indicates and not to stereotype too much. But if anything, I might even argue that splurging on mobile gaming shows that you have something of an addictive personality and are, you know, maybe not a great person to lend money to. I mean, that might be true. I'm sure there are patterns that they can recognize that show whether they're spent on
Starting point is 00:20:29 the game and Shopify would kind of have. indicate that they might have an addictive personality. So I don't know, imagine they see that your spent on important daily goods goes down, but their spent on free fire stays the same. I mean, that's kind of a bad signal, I guess. But anyway, when money started its credit business, which was around 2019, Shopify already had hundreds of millions of users buying, of course, multiple different segments. So we're talking fashion, electronics, beauty and home goods. So money's underwriting is primarily built on Shopify purchase behavior, which is, again, marketplace data, which is very similar to what MacArthur Leibre also had.
Starting point is 00:21:04 Where Shopify's data might still be slightly weaker, the mallies, is in the category mix. So, Shopify screws more toward fashion and beauty than essential household goods, which, you know, are marginally less predictive for financial stability and how much, you know, money can actually be spent on certain goods. But this gap is certainly closing as Shopify expands into groceries, as you mentioned before, and also these higher value categories, for example, electronics. And by the way, it's not a coincidence that shop is screwed toward clothing and beauty products because those products work well unbranded, which means that customers don't go to different
Starting point is 00:21:38 sides and then compare prices and your customers are mostly women. And interestingly, both of that is good for young e-commerce companies because women tend to buy more frequently and because, again, these products are unbranded, it's more difficult to compare prices. I also listened to a podcast by Drew Cohen and he had Fred Leo there, you know, a hedge fund manager and pretty good resource on C-limited. And he actually mentioned that women tend to write more reviews. And that's something I didn't know before.
Starting point is 00:22:03 And it obviously helps an e-commerce platform, especially in the beginning when you want to build trust with the buyers on your platform. Another advantage of those items and the purchase behavior is that they are higher frequency, which makes the logistics obviously more efficient. And at the same time, buyers don't really care how long it takes until the package arrives because it was more of an impulse purchase anyway. So they didn't go on the side and thought, I need a t-shirt. And it needs to be there tomorrow.
Starting point is 00:22:27 It's more like, they saw it, they liked it, they audited it, but you know, if it's there tomorrow or on just five days, they don't really care about that. The flip side, though, is that those types of purchases, once again, have less predictive power for a person's financial situation. So if you want to compare them, long story short, I think Melly's data has more predictive power, but that is kind of balanced out by at least to some extent the many more data points that Choppy is accruing over time just due to the higher frequency of orders. Would you say that changes anything about how money is set up compared to Mercado Pago and perhaps the risk then that come with the credit portfolio?
Starting point is 00:23:05 So for Melly, it generally seems like the biggest risk with the company. Is its credit portfolio blowing up at some point due to the relatively low quality of some of its borrowers? And so how does the actual credit product suite compare between the two companies? It's difficult to compare them just because Mercado Pago is way ahead. So the core of money's credit business right now are these buy now palator solutions, which are embedded at the shoppy checkout on their page. So you buy something, you split the payment over installments, or you just defer to the next month. And this comes with short 10 years. So generally you're talking about three to six months, which is kind of similar for Melly, but their entire mix shift is a bit different.
Starting point is 00:23:46 So again, generally it takes three to six months for the average time in the credit portfolio of money. And it only has an average loan size of around $18. And that sounds tiny, but it's also kind of the best way to start such a business, since many customers are first-time credit users with no formal credit history. So you build a credit history very slowly and with caution, which is the best thing that you can do. Then once money understands it uses repayment behavior well enough, it then offers cash loans. So that means larger amounts, longer 10 years, and also usable for anything, not just the
Starting point is 00:24:18 one product that you just bought on Shopify. And then the final stage is off platform. So a user who first got credit buying shoes on Shopify can now use, for example, Shoppy Pay Later to pay at a grocery store or an electronics retailer, which generally has nothing to do with Shopify. And Macado Pargo has been through all of those stages many years ago and is technically just well ahead of them. And the equivalent of Shopify Pay Later, which is Mercado Creditors' installment product,
Starting point is 00:24:45 is already deeply mature in Brazil, in Mexico and also in Argentina, so in three pretty big markets. And the main growth driver for Pargo now is the physical credit card that works pretty much everywhere. So there is no merchant integration required. And about 50% of the transactions are already volume happening completely off the Mercado-Lipa platform. By now, that certainly is that where Shopify or money is nowhere close yet. And just for context for the listeners, the flywheel effect of the fintech business is obviously bigger within a company's own ecosystem. So for example, on Mercado Libre or Shoppy. However, if you want to build a fintech business that can also stand on its own feet, an important measure is the extent to which people use it outside
Starting point is 00:25:31 of its own ecosystem. So when you say that shoppy is not yet at the same stage as Mercado Pago, I assume the off-platform share of transactions is correspondingly lower. Yes, the off-platform business for money right now is growing fast. So the BNPL part of that is, for example, growing 300% year over year, but it is still only 15% of money's total BNPL portfolio. So Malaysia, I think, is the most advanced market for off platform, with about 30% of all the transactions being off platform, which actually kind of gives you a glimpse of what money looks like at a mature stage in other markets. And a main difference to Malley is that money's off platform tool is QR codes, while Melly mostly uses credit cards. And credit cards are
Starting point is 00:26:18 just a more powerful off-platform tool because the card works everywhere. You know, Visa or MasterCard are accepted with zero incremental merchant onboarding, and Shopify pay later requires integration with each new merchant category. So basically, money is expanding through national QR payment systems across Southeast Asia, which is smart for those markets since, you know, cash and car terminals are just less entrenched there. But it's also a slower path to ubiquity than a physical card. And you also miss out on some of the fees that you can earn if, you know,
Starting point is 00:26:48 if you issue the credit card that's being used. And you asked me before episode, how it's even working, you know, that you have these QR codes but no credit card. But, you know, that's kind of where PICS in Brazil comes in. And many other countries, especially in Southeast Asia, have their own national payment rails. And those basically make it possible to just go from the e-wallet via QR code to the e-wallet or the bank of the merchant without ever touching any of those credit card rails.
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Starting point is 00:31:28 NPL ratio, which is pretty low for Shopify. So usually there are two things that you check. you check the NPLs after 15 days and after 90 days, with the idea being that after 15 days, you kind of get a glimpse of how the new loans are performing. And after 90 days, if there's no payment made, you're kind of thinking, well, if you didn't pay anything for 90 days, most likely that loan will not perform at any time in the future.
Starting point is 00:31:51 Unfortunately, C only gives us the 90-day NPLs. So money, in terms of the 90-day NPLs stands at just 1.1%. That's pretty low. I mean, for comparison, Mellie is at 17%. And then even new bank is at 7%. However, and that's kind of the problem here, you can't really compare these numbers because C is using a different method to calculate the NPL.
Starting point is 00:32:12 They generally just share much less data, which makes it pretty difficult to get a full picture of what's actually going on at money. So just as an example, C doesn't disclose net charge offs, so the amount it's actually riding off after the recoveries. And they also don't give you a clear net interest margin, which is pretty essential because without those two pieces,
Starting point is 00:32:32 you can calculate what's arguably the most important metric in lending, and that's the risk-adjusted spread, or what Melly calls NEMAL, the net interest margin after losses. And that's the number that tells you whether a lending business is actually creating value or it's just growing for the sake of it to make more revenue, for example. With Melly, we could look at it and say, okay, the 17% NPR looks kind of scary, but they are earning a risk-adjusted margin north of 20%. So the risk at least is being well compensated.
Starting point is 00:33:01 I would C, you kind of just have to take the 1.1% at face value, and then to some extent, trust that the economics underneath are working. There's some math that you can do, which kind of suggests they have a similar margin, but it's kind of wishy-washy, like I don't fully trust it. Now, the book is growing at 80% a year, and the NPL ratio hasn't moved, and usually, that's encouraging, but with C, that's kind of the problem, because there's the potential that NPLs look much lower because new loans are masking old bad loans. and you can't see it because you only get the 90-day NPRs, not a shorter time frame.
Starting point is 00:33:36 I hope this hasn't been too complex. If so, maybe you just go back a minute and listen to it twice. The point being, at any given moment, you have a denominator full of brand new loans that haven't had time to go bad yet in the numerator that reflects the smaller loan book from several months ago. And that's kind of the problem here. There's another factor, which is mixed shift. So these loans are mostly what I mentioned, these by now, pay later loans, and the typical
Starting point is 00:34:00 loan tenure, again, is three to six months, so pretty short. They have structured repayment schedules. So just way more likely that you get your money back, because if nothing is done, after one month you will get a certain amount of money, the next month again. So we're not comparing like for like here, because Melly is deliberately pushing into these longer duration loans, higher risk credit like merchant working capital loans and also larger personal loans. So it's not only about buying something on Mercado Libre for $20 and then you get a BNPL solution. It's also cash loans where they say, hey, whenever we gave you credit, you paid it back, but now we give you $2,000. So significantly more money. Shoppy is not yet doing that to the same extent.
Starting point is 00:34:39 And that's a big part of why the NPL numbers are significantly higher for Mali than they are for money. I got to say, it feels like there are some red flags here. The lack of disclosures aren't exactly inspiring. And even if it's not an apples to apples comparison, the NPL just seems impossibly low. So, I mean, you can't control for methodology. And while the markets they lend in are very different in some ways, these are still both emerging market countries that they're lending across, which inherently comes with a certain amount of risk that you'd expect to see reflected in the NPLs. And so maybe you could argue that Melly's geographic exposure is more challenging, but it's still puzzling to me to see how C can have such vastly better NPLs.
Starting point is 00:35:28 More than anything, the NPRs of C Limited are just a dramatically lagging indicator. So again, if you would grow your loan book by 80 to 90% a year, and we only know about non-performing loans after 90 days, that's just not great. So I'm not saying that they give you wrong numbers or they're kind of fixing them to make them better, but in theory, you could go from the 1.1% that we have today to, let's say, 4%. Without any signs or disclosures in between, that's kind of the risk that you're getting here. But yeah, a meaningful portion of Mercado Parra's loan book sits in Argentina, which is a country
Starting point is 00:36:03 where you know you have chronic inflation, a lot of regular currency devaluations, and it's just a pretty unstable market to be. And so if you're landing in Argentine Pessos, for example, some degree of credit stress is almost unavoidable in any given year, just regardless of how sophisticated your risk model is. And money lands across Indonesia, Thailand and the Philippines, but also Malaysia, Vietnam, and Brazil, and none of which have at least Argentina's degree of macroeconomic instability. And Melly's team is not making poor landing decisions in Argentina. They're just operating in one of the hardest credit environments in the world.
Starting point is 00:36:38 And I would personally not penalize Mekaro Pargo for its NPR rate without acknowledging that context. Also, if you go into its financials, the most profitable market for them is Argentina, both in terms of their fintech operation as well as Mercado-Libir's to the marketplace. But again, it's not shoppy's fault that Mali operates in some tough, markets. Mary needs to be careful and Choppy's fintech business seems to be less risky, at least if we trust the numbers. But again, we lack the information for me to say that with 100% confidence.
Starting point is 00:37:06 So I don't know if I would call it a red flag. It's certainly a yellow one and something that you have to be aware of. So if we were to try and level the playing field, just to compare which model you generally think works better for the overall flywheel that's being built looking past geographies. Are there differences in the quality of how the payments, business, support that overall ecosystem? I give Macado Pargo a slight edge on structural durability for two reasons.
Starting point is 00:37:34 So the first is the deposit funded model. So Macadopago offers a money market account where users park their money, basically, in their wallet, and then earn competitive yields with immediate liquidity. So as it's done the management in Pargo, more than double year-on-year in 2025, and they now reach almost $19 billion. And this matters enormously, at least over time,
Starting point is 00:37:55 because it might give Mercado Pargo a lower cost funding source for its loan book in the future. And since deposits are cheaper than capital markets funding, that's a huge advantage that you want to take advantage off in the future. So when your users are funding your loans by parking their savings with you, your net interest margin is just structurally stronger. I have to say, though, Melly isn't yet doing that. So their essence under management as a funding source, that's not something that we've yet seen. this will likely still take some time and it's also dependent on whether they can actually get all the banking license that they want to have. Money doesn't have this at scale yet and thus it's less of a choice for them and more
Starting point is 00:38:32 of a forced decision to fund the loan book through securitization and also capital markets, which again is just a bit more expensive. Sea Bank in Indonesia and the Philippines and Marybank in Singapore are building towards deposits though. So C-Limited is certainly going out there, getting banking licenses. So I would just assume that they have the same strategy for the long term. By the way, because they have banking licenses, I'm quite sure they have to report margins on the fintech business in the filings to those banks.
Starting point is 00:39:00 So perhaps there's a way to get them, but I couldn't find them yet. If anyone has any idea where to find them or what the margins are, please say so in the comments, but it's something that I couldn't yet figure out. And the savings product that Pago offers, to a degree, creates customer lock-in as well. Absolutely.
Starting point is 00:39:18 I mean, once your savings are in a financial ecosystem, you just become dramatically more loyal to everything else that system offers, right? I just don't want to push my money from one app to the next and then, you know, basically change all of the things that I do on a daily basis. So if you use the wallet for daily payments because the money is already there, it also makes it significantly more likely that you will spend money on Shopify later on and kind of be part of the entire ecosystem and kind of have this established relationship with the brand. And you're also less likely to download a competitors app for any financial reason. Macado Pargo, on the other hand, has already achieved that kind of complete financial relationship with tens of millions of users in Latin America,
Starting point is 00:39:57 whereas money has still a more transactional relationship yet. So people borrow from it. They will pay it, hopefully, and use Shopify pay for Shopify purchases. But it hasn't yet built this kind of a last stage. So the deeper savings relationship that is creating even more stickiness for the ecosystem. I'm pretty sure, though, that it is only a matter of time until we see them, having saving accounts too. Again, with all the banking licenses, there's just no way they're missing out on that opportunity. Another big advantage that Pargo currently has is obviously credit card payments.
Starting point is 00:40:28 So the more data Pargo accumulates from off platform transactions, the better its credit models become and the better offers it can also make to acquire new customers. And then the more loyal customers will be in the entire METI ecosystem. So Pago wins on deposits and with their card. where does money have the better of it? Where is their advantage? Probably if you look at the totally addressable market. So money's top three markets account for over half of its digital financial services revenue,
Starting point is 00:40:58 which means Indonesia is the dominant contributor. Indonesia alone has 280 million people with credit card penetration still in the single digits as a share of the adult population. And when you look at Mexico, Brazil and how quickly the market is growing there, you can only imagine how much potential is in those markets. The Philippines, Vietnam, and Thailand are somewhat similar. So just the growth potential in all of Southeast Asia for a well-run digital lending business is generally enormous, comparable to, and in some ways, again, larger than what Melly had
Starting point is 00:41:30 available in Latin America. And, you know, they also just started scaling cargo. So I feel like for both of these companies, there's so much room left to grow, which is also in part where I think that them competing in some markets, like Brazil, is not a death sentence to any of those companies. And then you obviously have significantly less risk on the credit side for money. At least, that's how it looks right now. Again, take all of this with a grain of salt.
Starting point is 00:41:52 We don't yet fully know how it will look in, let's say, three months when we have new numbers on the 90 days. But generally speaking, I believe Pargo will keep the leadership in Brazil and South America, but it wouldn't be surprised to see money achieve somewhat similar network and scale effects in Asia that Pargo has seen in Latin America. and should there ever be a meltdown of Melly's credit portfolio, that would potentially be a chance for money in the long term, although I definitely hope we will not see that anytime soon.
Starting point is 00:42:20 The thing that's puzzling me about this couple of days that I agree, there's a huge opportunity to do digital lending in Southeast Asia. So then why divide your attention with e-commerce in Brazil? And they're going after all these huge TAMs and are having huge success across various geographies, but I also think they might ultimately do better by focusing on a single geography or focusing on a single product market. So, you know, let's say focusing on fintech services in Southeast Asia, right? Why bother with Latin America? That's just my thought on it. But, you know, anyways, on that note, let's talk about the actual e-commerce business. When I looked at the
Starting point is 00:43:03 headline numbers for C-limited in my research for grab, there was one that really caught my eye, And it was C's GMV share in Southeast Asia, where GMV stands for gross merchandise value. And that's basically the total dollar value of all the e-commerce products that are sold. And so it's supposed to be at slightly over 50%, which is just an extraordinary number for shoppy as a marketplace to hold in a region this complex. And then just really to hold generally. And so for context, Amazon has roughly 38% market share in U.S. e-commerce, and Mercado Libre has a similar share in Brazil.
Starting point is 00:43:39 So having 52% share in a region with over 700 million people, that is truly an incredible achievement for C-Limited. Especially given the complexity of the market. So when Shopify launched in 2015, Lazada was the clear incumbent, founded three years earlier, backed by Alibaba, which had essentially unlimited capital and the world's most advanced e-commerce technology stack behind it. So Lazada had a head start in every market, established seller relationships, and the operational credibility of being associated with the most valuable e-commerce company in Asia. So on paper,
Starting point is 00:44:14 Shopify had no business out-competing Lazada. And yet only four years later, by 2019, Shopify had overtaken it to become the most visited platform in Southeast Asia. And one of the key reasons has been what we talked about in the beginning, the mobile revolution. So Lazada was built for desktop and adapted to mobile, while Shopify was designed from the start around the way people in its markets actually used the internet. So on cheap Android phones with intermittent connectivity in short sessions. The entire UX was optimized for that experience. And beyond that, shoppy introduced free shipping when Lazada still charged for it and shoppy successfully integrated gamified elements like flash sales, like daily coins and also in-app streaks into the process,
Starting point is 00:44:58 kind of similar to what we know from Duolingo, but for shopping. And in markets where shopping apps compete for attention against TikTok and Instagram and also mobile. mobile games, that distinction matters a great deal because it totally changes how you use those apps. The other thing that Shoppy did well, which perhaps doesn't get enough credit, is localization. So Lazada tried to run a unified regional operation with centralized systems. Shoppy put large local teams in every market. So people who understood that what sells in Jakarta is different than what sells in Manila and that a seller support approach that works in, let's say, Singapore, doesn't work in Vietnam. Today, Shoppy has 20 million sellers and management reports that
Starting point is 00:45:39 roughly half of them generate the primary income through the platform. So this also reminds me of something that we talked about in our TIP mastermind community discussion about Mercado Libre. And that is that Shoppy now has over 90% of its Brazilian GMV coming from local Brazilian sellers. And so that's a huge difference from the approach that other Asian and especially Chinese competitors have taken and chosen to do it in Brazil. And so this significantly benefited them too after the de minimis exemption was closed, which effectively made imported Asian goods priceier compared to locally produced items. And so I would bet that this also will assist in mitigating perhaps the potential political opposition that other foreign competitors might
Starting point is 00:46:29 encounter when you can say that so much of your GMV is coming from local players. And the localization works perfectly. So by now, Lazada isn't really competition anymore. While Lazada achieved its first profit in 2024, that was the result of a strategic pivot away from volume competition, which is what Choppy does, and to it more of a premium brand with higher margin, official stores and also cross-border logistics from China. And as a result, its GMV has been roughly flat to actually decouplead. declining. And in Vietnam and Thailand, it now holds somewhere around 3% market share. So Lazada is really no longer a meaningful threat to Shoppies, at least regional leadership.
Starting point is 00:47:09 So then who are the biggest competitors to Shapi today since Southeast Asia is a very competitive market, even if they have 52% market share there, which would sort of suggest there's no viable competitor. I know there's a lot of competitors there. So let's zoom in on that. There are certainly competitors. And if that weren't the case, I assume the market would look very differently at the latest investments that Shoppy did. So the stock is currently down more than 50% from its September 225 highs. And one of the key reasons is margin pressure from ongoing investments in the business and mostly into its logistics operation. And those are similar reasons for the decline compared with Melly, right?
Starting point is 00:47:50 Mellie is down 28% though, not more than 50%. with its stock price. Yes, the entire sector has been sold off, not as bad as SaaS, but it's certainly not in favor either. So in part, that's why I like the sector so much right now. We covered many SaaS companies, but looking at how quickly AI evolves, many of them just end up on at least my two hard pile. But in my opinion, the e-commerce players, they are getting punished without good reason.
Starting point is 00:48:17 So there's this fear that AI will disrupt everything in the digital world, but many businesses we own in our portfolio, for example, have network and ecosystem effects that AI just can't replicate. So think of Amazon, Amazon's mode is not code, it's not the website or any part of the software, really. Amazon's mode is mostly convenience and price. It's cheaper for me to order something on Amazon than actually go out and buy it at a store. And even more important, when I order something, it's there the next day or even within just a few hours. And I don't even have to leave my house. Personally, I like to go out and get some fresh air and shop for stuff myself, but you can I forget the point. Most people like the convenience and, you know, if I can't find anything in store,
Starting point is 00:48:57 it's always a huge headache. I just go on Amazon. I order it. Same evening, it's still there. So it's about convenience. And that convenience is based on a huge flywheel between network effects that make sure that Amazon has all the products I need because millions of products are offered, a huge logistics ecosystem and so, so much more. C-limited and Mali kind of benefit from the same dynamic, even slightly more due to their payment business. And I can help them personalize at targeting, maybe increase the purchase frequency and also improve the risk modeling for their fintech businesses. But it can't replicate billions of dollars in physical infrastructure. And it also can change the fact that people want to order online today and then receive a package to their doorstep,
Starting point is 00:49:38 either still today, just a couple hours later or next day. And it doesn't really bring down barriers to entry in this business either. So I do feel like this is one of the sectors that is benefiting for my eye, but does not face the same threat. I am one of those people that is very much guilty of wanting to receive packages on their doorstep the next day. I am pretty deeply embedded into the Amazon product ecosystem, which is something we've joked about in the past. And now, Daniel, I'm sorry to say it's only getting worse. Amazon ran this promotion this past weekend where, and this is not a free ad for Amazon. Well, I guess it is a free ad for them, but they're not a sponsor of the show. And so
Starting point is 00:50:16 Anyways, they had some initiative where you could get free delivery for a month from Whole Foods. And the only cost is the tip on top of the actual cost of the groceries. And so I have now moved from basically ordering just stuff on Amazon Prime to now, really, everything I order is being delivered because now I've got this grocery subscription. And I don't know if I'll keep it in it, but now I'm getting all my groceries delivered. And that almost feels like even for me, I'm like, this has got to be the line, right? because there is something to be said about going and picking out your own tomatoes and apples. And you don't necessarily want someone else to do that for you.
Starting point is 00:50:50 But I'm a huge fan of convenience. No, absolutely not. You're getting back on topic. Another thing that we've talked a lot about in the past is how AI agents might change consumer shopping over time. And even in that regard, I just don't see how that could impact Amazon, Melly, or C. Right? When I shop through an agent, that agent should still. optimized for the things that I do when I shop, right? So they're going to look at customer reviews.
Starting point is 00:51:18 They're going to look at price and they're going to care about delivery speed. And so in the end, it's a means for more quickly scanning and browsing for things I care about. But it's not fundamentally making decisions on different variables than myself. Point being, I think, or maybe we think, there are few industries right now with a better value balance when it comes to AI or maybe AI proposition, right? But your original question was about the competitive landscape. Again, Shoppy's market share is pretty high, but competition remains quite intense and let's say more diverse than what Amazon or Melly face in their home markets. There are three different types of competitors. So the first one would be TikTok shop, which is
Starting point is 00:51:58 the fiercest competitor right now. And then you've got the legacy players like Lazardo, and then you've got the cross-border platforms like Timu, She-In, or even Ali Express, which kind of represent a threat that's less about platform competition and a bit more about price I want to talk about TikTok shop. And neither of us are probably the best people to talk about it. Because honestly, we're probably one of the only people in the world in their 20s that have never had the TikTok app downloaded on their phones. But I do know through friends and family that TikTok shop is growing very, very rapidly in the U.S. and around the world. And I just Googled it actually. Supposedly there's an 18% market share in the U.S. And that's a big number. And you see
Starting point is 00:52:41 growing 100% year over year in 2025 after you'd already grown that by 400% in 2024. So this is a real competitor that's kind of come out of nowhere and taken over the world, not just on social media, but now on the commerce side of things too. What's so fascinating about this competitor, from the lens of the Western world, at least, is that TikTok was the first successful Chinese app in the US and in Europe. We talked about how normal social media shopping is in China and Asia, but it never worked the same way on apps like Instagram, Facebook, even live streaming platforms like Twitch.
Starting point is 00:53:15 But with the success of TikTok, that kind of seems to change. So TikTok shop has tens of millions of customers, even in the US. And by now, it sells more beauty products to people in the age range of 18 to 24 than Sephora or Alter Beauty, which is kind of insane to think about. I mean, we used to own Alter Beauty at some point. So you pitched it to me, it seems to be a phenomenal business. but also it seemingly, at least in that age court, cannot compete with TikTok shop. And as you said, I'm not a TikTok user, so my insights are somewhat limited.
Starting point is 00:53:45 Although I think that everyone who uses social media generally understands how sticky that product is. So since my episode of Matter on this podcast, for example, I realize more and more how powerful Instagram's ads actually are. I mentioned on the episode that I sometimes go to Instagram just to go through the ads because the likelihood that I find what I'm looking for on there is bigger than when I just Google the product I'm looking for. And just in the last few months, I spent more money on products that were advertised through Instagram than I did otherwise.
Starting point is 00:54:17 It doesn't matter the channel. The biggest game changer to me is the quality of brands that you find on Instagram now. Five or so years ago, it felt like it was mostly lower quality stuff, just selling at high prices. But by now, you get really high quality stuff there advertising. I don't think there's any brand that wouldn't advertise on Instagram, maybe even MS. I haven't seen it yet, but I wouldn't say that's impossible. I mean, you see Patac-Filippe and all of those brands. So there's not a single brand that I've personally felt like I would like to get something
Starting point is 00:54:46 from that, but I haven't seen it on Instagram. It just hasn't happened. And I could see how that is also happening on TikTok at least over time. Of course, most products won't be the highest quality right now, but many companies I really just found it just to start selling on TikTok shop. So to stand out over time, I expect a similar trend towards higher quality. It's not yet there, but I wouldn't be surprised at all if in five years time, there are significantly higher quality products on TikTok shop as well.
Starting point is 00:55:12 I don't think quality is the main selling point for a lot of these products that people are shopping for on TikTok and Instagram. And, you know, Shoppy is really not known for its high quality products either, even in contrast to TikTok. But the main value ad is the really low prices. That's true. I think a certain quality is important if you want to successfully expand into Europe and the US, but internationally, the focus is a lot more in price. So it's not a surprise that TikTok shop is also growing massively in Asia. In 2022, it was essentially irrelevant. A small, you know, social shopping feature on TikTok that was not yet widely used. And just one year later,
Starting point is 00:55:53 the Southeast Asian GMV had nearly quadrupled to $16 billion. And by 2025, adding in its Tokopedia acquisition, which is another huge marketplace there, which actually used to compete with Shopify, but was then bought by TikTok Shop. Now it's significantly bigger. Now you're talking $67 billion and second only to Shopify. The combined entity, so Tokoppedia and TikTok shop, hold about 28% of Southeast Asian platform GMV. So that's only second to Shopify, which is at $67 billion. So still far away from that, but they're getting there. In Thailand, TikTok shops, GMV more than tripled year on year in the first quarter of 2025. And in Vietnam, it grew 150% just in the first half. So you don't got to know other numbers, but they're growing incredibly
Starting point is 00:56:38 fast. So the speed at which TikTok has scaled, it's just generally extraordinary and a bit scary for competitors. So if you just look at the most doable success of TikTok itself, I don't think it's unreasonable to think that TikTok shop can also grow sustainably, which is something that we haven't yet seen before. But again, TikTok used to be a trend. Now it's therefore. a decade, so I would expect that the shop might be as successful too. The difference from legacy players, and I include Shopify here for this comparison, is that TikTok shop is not a search-driven marketplace. On Shopify, users go or arrive with purchase intent, so they open the app because they
Starting point is 00:57:14 want to buy something. TikTok is more of a passive discovery machine. Its algorithm surfaces products to users who weren't shopping in the first place through content that they were already engaging with. So a creator in Vietnam, for example, demonstrates a skincare product in a 30-second video. I hope that's how long videos on TikTok are. Then the algorithm serves it to, let's say, 200,000 viewers who follow that creator, some percentage click through and actually buy without ever having searched for skincare in the first place.
Starting point is 00:57:43 And you could argue that desktop first, e-commerce was good when you already had a product in mind. Then you search for it and compare prices. Mobile first, like Shopify, is great when you have a general purchase intent. but you don't yet know what exactly you're looking for. And then you have this, you know, third layer, TikTok shop, where you log in without any purchase intent. And then through the right content, suddenly, I don't know, you do buy a new lipstick.
Starting point is 00:58:09 I know that's something that Sean and I do on a daily basis. We do. And that's why we were invested in Ulta, right? And I am sort of glad that we're out of that position because I love Alta. I think it's a wonderful business. But this takeoff and growth from TikTok shop has just really come out of nowhere. I think there's something to be said for the fact that beauty will always have an in-person component. You're not going to spend a lot of money on makeup that you haven't
Starting point is 00:58:36 tried on in store. And you want to speak to a beauty consultant at the Ulta store who can give you recommendations and tips. So I don't know, I'm taking us on a tangent about Ulta. I still like to Lutta's business, but I am in some ways a bit relieved that we have taken ourselves out of that position because TikTok shop is really just eating into the business on the lower end of the spectrum, which is an area that, you know, more price-sensitive consumers, that's an area that Ulta used to dominate. And so anyways, TikTok's growth and shoppy's growth are not necessarily in direct competition with each other. The average TikTok order value in Southeast Asia is around $4.50 to $6 versus Shopify's $13 to $15 per order value. So we know that the most
Starting point is 00:59:23 valuable purchases are intentionally being made via Shopify. And that is really, there's some value in that because it's a recurring process of needing to come back and buy these products, as opposed to with TikTok, they're capturing a lot of these like very low ticket impulse purchases from consumers that happen to live in tier two and tier three cities that are, scrolling for entertainment and then just happen to discover a product. So there's a degree of randomness there that doesn't make for a great compounding business. And that is not Shoppy's target customer in the same way, at least in Southeast Asia. If you want to frame it positively, TikTok Shop is kind of expanding the total e-commerce ecosystem rather than purely carving out
Starting point is 01:00:09 shoppy's market. So some portion of those first-time TikTok shoppers in Tier 2 or Tier 3 cities will as their online shopping habits mature, eventually, graduate to Shopify for more considered higher value purchases. And there's also some reasonable doubt about how fast TikTok shop is still growing right now because in early 2025, TikTok shops GMV grew about 70% year over year in Southeast Asia. In late 2025, that number dropped to 30%. And that's only modestly above Shopify's own growth, which is approximately 25%. And more notably, TikTok shops relative market share versus Shoppy in Indonesia,
Starting point is 01:00:45 which is the region's largest market and the one that matters most for shoppy's overall trajectory has effectively flatlined over the past year. Now, TikTok bolts have looked at an alternative number that suggests TikTok shop is still growing a lot because there's this company called J&T Logistics. It's a Southeast Asian logistics provider and TikTok's primary logistic partner. And since it is publicly traded in Hong Kong, we have some data to work with. So JT reported parcel volume of 74% year-on-year growth in Q4 of 2025. So many people argue that if TikTok's logistics partner is growing 74%, TikTok must also be growing at least 70 plus percent, you know, somewhere in that range.
Starting point is 01:01:30 But when you actually decompose J&T's growth, it might not solely be TikTok volume. So start with the overall C e-commerce parcel market. And when I say C here, I mean Southeast Asia, which grew approximately 40% in the last year. If J&T had simply held its market share flat at 27%, the level that was in 2024, it would have grown about 40% just from writing the market. That alone accounts for more than half the headline number. But J&T did not only hold market share flat, according to its own filings, J&T's market share rose from the high 20s to 35% in the first half of 2025. So that's about a six point gain driven by smaller logistics providers exiting the market, basically unable
Starting point is 01:02:13 to compete on both cost and service quality. And that share gain adds roughly another 25 to 30 percentage points of growth. And then JNT also launched a new non-platform parcel business serving traditional retailers rather than just e-commerce platform. So when you add all those three things up, you get almost exactly to J&T's reported growth. So point being, TikTok's own oil growth appears to be closer to 30 to 40% on volume basis and roughly 30% on a GMV basis, given that average order values have been declining as the platform goes deeper into low-ticket commerce.
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Starting point is 01:03:47 It's trading with a plus. Okay, be honest. How many times have you been lying on the couch, scrolling your phone late at night, and you see that one thing you've been looking for. You tap the link, throw it in your cart, maybe browse around a little more, and then you hit checkout. And that is when it hits you. Your wallet is across the room.
Starting point is 01:04:04 You have no idea what password you use for. for this site and suddenly, buying a $30 item feels like a whole project, but then you see it. That purple button, shop pay, one tap, and you're done. All your info is already saved. No fumbling, no frustration, just... That purple button, that's Shopify. And if you're business owner, that button is a game changer. Shopify has the best converting checkout on the planet, meaning fewer abandoned carts and more sales actually going through. But Shopify isn't just a checkout button, it's the commerce platform behind millions of businesses and 10% of all e-commerce in the US. They've got hundreds of ready to use templates so you can build a beautiful online store
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Starting point is 01:06:06 Instead of drowning and paperwork, I love that over 10,000 companies from startups to big enterprises, trust Vanta to handle this stuff so they can focus on what actually matters. Get started at Vanta.com slash TIP. That's V-A-N-T-A dot com slash T-I-P. All right, back to the show. Is there anything else that suggests the competition is perhaps stabilizing rather than intensifying? There's one more data point that I find quite telling, and it's about pricing behavior. So when Shopify increases its commission rates or transaction fees, TikTok shop typically follows
Starting point is 01:06:43 within days. And that kind of synchronized pricing behavior where a second place competitor kind of mirrors the leader's price increases, rather than just holding flat to steal share from it, is basically a signal of rational competitive dynamics and not irrational aggression to basically gain market share at the cost of the other competitor. So generally hungry competitor trying to take share would either hold rates or even go lower with them. And, you know, that's what TikTok is not doing. So I would say that suggests that Shopify and TikTok have both, you know, kind of eyed profitability in that market.
Starting point is 01:07:18 So I think that's a generally positive sign for their competitive pressures there. So we've talked about fintech being so important to the businesses of Mercado Libre and C Limited. Is there a payment arm to TikTok shop? I don't think there is. It's just social media and this marketplace for shopping. But it's interesting to me that they don't have a fintech arm, it seems. It might come with time, but currently, TikTok shop has no equivalent to, let's say, shoppy pay later or just any BNPL solution.
Starting point is 01:07:49 So there's no embedded credit product and there is no digital wallet that it controls. In Indonesia, it relies on go pay and a third-party BNPL provider. So you're seeing a tendency to go into that market, but they don't have anything on their own. So in Vietnam and Thailand, it is just no meaningful payment infrastructure. And then building a credit underwriting business from scratch, I mean, all the regulatory licenses, the risk models, the default prediction algorithms trained on behavioral data, all of that just takes close to a decade. We kind of forget that when we look at choppy and Melly and all these companies have done it.
Starting point is 01:08:22 But it was a long time how they do it. I mean, money started in 2014 and only hit its stride around 2019 to 20, to 2020. So TikTok would basically be starting from zero in 2025, and this creates a switching cost. Shopify has a TikTok, in my opinion, cannot replicate quickly. So I do think that's a huge advantage for Shopify. It's also a huge advantage for Melly and Brazil.
Starting point is 01:08:44 Not so much for Amazon, but I mean, Amazon compared to TikTok shop, I think that's a pretty clear battle on Amazon. I want to briefly go over Lozada again because we haven't talked about enough businesses today. But because you said it's in retreat. And, you know, I want to understand why, because this would have seemed like the obvious winner, perhaps six to seven years ago. And I can't imagine any Alibaba shareholders would have thought that Lazada would eventually retreat and give up billions of dollars in potential business in this space.
Starting point is 01:09:15 And I say that to tease you a little bit because I know that in the past, you've been a Baba bull, Daniel. So I know you know better than I do. Unfortunately, Lazada wasn't a huge part of my thesis, but I'm sure that Lazada was a lot of my thesis. but I'm sure that Lazada was part of many Alibaba bull cases back then, especially in the mid-teens. So it was founded in 2012, three years before Shopify, and Alibaba acquired it in 2016, so four years later, for roughly a billion dollars and has since invested several billion dollars more. So it's not about the money they spent on the acquisition, but more about the investments
Starting point is 01:09:46 that they did over time. And at peak, it had Alibaba's logistics experience, obviously the technology stack, and also the cross-border sourcing relationships, which are quite important because getting goods from China into Southeast Asia is a pretty good way to make high margins for yourself. So by any rational analysis, Lazada should have held the market and yet it lost pretty decisively, to be honest. Lazada had multiple leadership changes. Six different CEOs between 2012 and 2023.
Starting point is 01:10:15 This has kind of been a red flag even back when you looked at that business because you just thought if they changed the CEO every second year, something there has to be off culturally. And apparently that's true. I mean, there were culture clashes between local Southeast Asian management teams and Alibaba's executives, and that instability just fed through strategic inconsistency from year to year. But the deeper issue was a product mismatch. So Alibaba's model from China, which was heavy first-party inventory, centralized logistics, top-down category management was also used for Lazada.
Starting point is 01:10:47 But this just wasn't the right approach for Southeast Asia. So shoppy's full third party, seller-centric and hyper-local model, which we talked about, was simply a better fit for the region. So there was a CEO carousel at Lazada, it sounds like. I mean, that six different CEOs in 10 and a half, 11 years is crazy. And we haven't even talked about the cross-border wave of players that came into the picture, like Timo, Shine and Ali Express and how they have impacted the competitive landscape. Yeah, let's add even more businesses to today.
Starting point is 01:11:19 discussion. So this is a different kind of thread. And Shoppy's position relative to it is actually stronger than it might appear. So in the US and Europe, Timu operates as a standalone platform that crushes local retail on basically price and by shipping directly from Chinese factories, kind of what I mentioned with Lazada and Alibaba back then. In Southeast Asia, Shoppy itself has already built a large cross-border program years ago. So Chinese sellers listing on Shoppy and shipping to regional buyers has been a meaningful driver of Sharpie's low-price positioning for a long time. So, Sharpie essentially got ahead of the Chinese cross-border wave before Timo even arrived.
Starting point is 01:11:58 That said, Timo has been building a presence in some countries in Southeast Asia and also in Brazil. It's somewhat relevant there. I would still say, if you look at the market Jain numbers, it's mostly about Shope and Mali, and especially after you had these de minimis exemptions put out of place, it got a lot harder for companies like Timo or Shia in terms. get into that market. But critically, Shopify's domestic Brazilian GMV, so local sellers, selling to local buyers, is insulated from these rules, which is a huge advantage in that market.
Starting point is 01:12:29 And this is one of the reasons Shoppy's multi-year investment in onboarding Brazilian sellers, rather than just relying purely on Chinese supply, has been strategically important and basically gave them the market share they currently have in Brazil. I guess the most important question is the same one that we asked with Mercado Libre, and that is, with Shoppy currently investing quite heavily, expanding their logistics, building fulfillment, launching their version of Amazon Prime. Is it doing so from a position of strength? Or are they doing this because they have to, right?
Starting point is 01:13:00 They have to invest this capital to remain competitive. If I had the answer to that question, Sean, I would have 100% in either buying the stock or I'm selling it short. But the market has become concerned that the investment cycle is defensive and that the margin compression that we're seeing is a necessary response to TikTok competition, whether than a voluntary choice to just strengthen the mode for the long term. And the terminal margins might therefore be structurally capped closer to 1 or 2% of GMV rather than 4 to 6% of GMV, which makes a huge difference for the terminal value of the stock.
Starting point is 01:13:35 So with Melly, I'm quite confident that concern is largely mistaken. Of course, I can only assess the risk that currently exists. So if Amazon announces tomorrow that they will invest 20 billion. billion dollars in Brazil, that would change things, but it doesn't look like that. So for Shopify, you can make similar arguments. If TikTok shops' growth were generally accelerating and taking meaningful share in, for example, Indonesia, you would expect Shopify to be cutting prices and subsidizing growth to defend its position, which is exactly what it did in 2022 and 2023, when competition generally intensified. Instead, though, Shopify is raising take rates and investing
Starting point is 01:14:12 in infrastructure. So those are not the actions of a company under siege, I would say. So they are the actions of a company that believes its competitive position is secure enough to spend on capability rather than on defense. And there's also a pattern of observe and then act in C's history that we've also seen with Melly to some extent. We talked about it. So before money scaled its lending book dramatically, it kind of waited for some time. It watched the Indonesian digital banks that had rushed into consumer credit, start blowing up with non-performing loans, and only after competitors stumbled and the data kind of showed others had mispriced risk, did money accelerate aggressively on investing in those markets, gathering customers and market share at a point when the field
Starting point is 01:14:57 had kind of thinned out. So, C has a tendency to press hardest when competitors are weakening, not when they are strongest, and the current investment cycle, to me, looks more like that pattern then it looks like a desperate defensive response. And there's a broader question here about whether competition and e-commerce structurally leads to margin suppression because the TikTok bear case is not just about market share. It's about whether Shopify can ever earn real profit margins that drive excess returns on capital that create shareholder value in the midst of a competitive market. This is where it's worth looking at China.
Starting point is 01:15:35 China is the most competitive e-commerce market. market in the world. You have four large, well-capitalized platforms, all competing heavily with Alibaba, J.D. Pinduoduo, and Bidens's own Dui in-commerce. And despite that four-way competition, all of them are earning approximately 2% EBITDA to GV margins. And that's actually three times higher than Shopify's current 0.7%. So the lesson from China is that competition and profitability are not as tightly correlated as the bear case might assume. What matters more is coordinated. rationality, whether all the players in the market eventually face economic pressure to earn a positive return. In China, they did, and the industry settled at respectable margins. It's not the
Starting point is 01:16:19 same that Amazon earns, which is probably active in the most profitable market you can be in, but it's good enough. So there's no reason to believe that Southeast Asian commerce, once it matures, wouldn't follow a similar path. So shoppy again has 0.7% margins today based on GMV. And if you would assume that this market can grow somewhere to the stage of China, perhaps with a bit less competition slightly higher, there's a lot more room to grow your earnings and margins. So recap, the overall competitive picture here is that there's a dominant platform, and there's a real but decelerating threat from a fintechless challenger in TikTok. And then you have, you know, there's retreating incumbent in the legacy space. And then there's this cross-border
Starting point is 01:17:01 dynamic that Shopify is at least reasonably well positioned to handle, I'd say. With the important caveat that Vietnam is also a huge factory and shouldn't be dismissed, because Vietnam shows what TikTok can do when it fully commits to a market and basically the defensive variable. So logistics staff, fintech lock-in, seller ecosystem, inertia, they're all less entrenched. So the question every shopping investor needs to have at least a view on is whether the Vietnam dynamics are propagating to Indonesia, which again is this significantly more important market for Shopify. I would say the data so far says they're not. Indonesia's competitive dynamics have been
Starting point is 01:17:41 considerably more stable than in Vietnam and TikTok's share gains there have been much more modest. Again, over the past year, they've kind of flatlined in terms of market share. But it bears watching every quarter because Indonesia again is 44% of the regional market. And this is basically deciding over whether Shopify will be successful here or not, at least in the long term. So what I would say about the overall competitive position that we kind of end this chapter here is that Shopify today looks more like Mercado Libra in 2022 than in 2019. So it's a profitable, structurally dominant platform managing real but kind of bounded competitive pressure.
Starting point is 01:18:16 So there are competitors, but it kind of feels like an oligopoly right now. So then investing in infrastructure from a position of financial strength rather than desperation seems to be the right idea. And the period of existential uncertainty, which Shoppy generally went through 2022 and 2023. I mean, look at the stock chart that we'll talk about it later, it's kind of over. So what remains is the hard work of executing the logistics and fintech flywheel in markets that are still early in the e-commerce penetration curves. And that's a much better problem to have.
Starting point is 01:18:47 Let's talk about the flywheel because it's not always easy to see how all of these different segments reinforce each other, especially the payment operations that tend to be quite complex. And it just takes some time to be able to determine whether they are a strength for the business or a risk to the business where you're taking on all this lending and credit risk that has the potential to blow up in a downturn. It adds some fragility, but also it can strengthen the underlying business. So there's a tension between these two things. And when we covered Mercado Libre, one of the most compelling aspects of really the thesis is this
Starting point is 01:19:23 part where Mercado Pago complements the marketplace and they reinforce each other, right? like Mercado Pago drives more marketplace spending in short. So how does that dynamic compare with what C has built? Is there as much of a positive synergistic relationship for their side of the business? In part, I would say. So perhaps we should start with Garina, the gaming business, since that is a part of the flag with that Mali, Amazon, Alibaba or Koupang just don't have. Again, at its peak, Garina had hundreds of millions of daily active users.
Starting point is 01:19:59 across Southeast Asia, but also Latin America. And those users, primarily young, male, mobile first, are a natural audience for Shopify, again, like these young cohorts they focus on primarily, see actively cross-promoted at that time. So in Brazil specifically, Fridify has enormous popularity in the country, gave C somewhat of a brand presence and also a user relationship before Shopify even launched there. So it's one of the most unusual market entry strategies in e-commerce history, at least from the ones that I've seen, you go in through a video game, establish trust and
Starting point is 01:20:32 brand recognition, and then convert gamers into shoppers on a totally new e-commerce side. Oh, it's fascinating. I mean, it seems brilliant, but perhaps that's also the benefit of hindsight speaking here, because I'm not sure that I would have bet on that working in the US, because mobile games just don't have a ton of staying power and probably would have much less success, at least in the US, converting players to something that is really completely unrelated. I can't imagine wanting to buy my groceries through a company that I also play my mobile games with. There's no doubt.
Starting point is 01:21:11 Everything I say now is with a huge hindsight bias. But with that hindsight bias, I would say there is a good reason, actually, why this works in emerging markets, but not in developed markets. So once again, the mobile first nature of emerging markets plays a huge role. here. I don't play any games on my phone, for example. Playing games was for me only something that I did on a console or on my PC and it's also probably 10 years ago. But most people in emerging markets have skipped desktops. So playing a mobile game and then switching to your social media app or an e-commerce app, just a second later feels way more normal to them. So of course, the game itself
Starting point is 01:21:44 and Shopify are different apps. So it still takes some time to switch from one to the other. And it's not like you're already halfway through a buying process whenever you open free fire. But Shopify is the place where you buy in-game currency, for example. So there's a reasonable bridge between the game and the marketplace. And for example, you see a new skin while you play the game, right? You want to buy it. You go over to Shopify, you buy some credits, you go back to the game, you get the skin, and that's kind of how a transaction can look like.
Starting point is 01:22:13 There were also some offers in Brazil, which I found pretty smart, when Shopify first entered the market, where you could get free skins when you sign up for Shopify or bought specific products. So there was certainly some cross-sendum opportunities. And if I think back to my 15-year-old self, if I really like the video game and I get free skins, if I sign up for some marketplace, I would have certainly done so. And it's important to note that money, right, M-O-N-E, their fintech business, plays a role here too, right? So for example, a player could then use Shopify pay later on Shopify to pay for the credits
Starting point is 01:22:47 that are then going to be used while playing Free Fire. Exactly. That's one of these scenarios. Of course, the connection, to the video game is not as strong from a mode perspective because it only benefits players of the video game. But every other shopping customer obviously has similar benefits through money as Macado Lebo shop as when they use Macado Pargo. So it works very similarly and the gaming business just adds a bit more stickiness to C's ecosystem for the people who do actually play the game.
Starting point is 01:23:16 So as we said earlier, the most valuable transaction data comes from normal shopping behavior, not transactions for a video game. And then beyond that, you have the same closed, that we've seen with Mali. So better credit data enables more lending. More lending means more purchase power. More purchase power means higher GMV for Shoppy. And higher GMV means more credit data.
Starting point is 01:23:35 Management has actually said in, I think it was the Q4 call of 2024, that off-shoppy loans now account for about half the loanbook in the Asian markets, meaning money is expanding well beyond the platform it started on. And that's not yet the case in Brazil, but in parts of Asia. And generally, I should say that money doesn't seem to be as competitive as Mercado Pargo is. So the main focus is to strengthen the overall shoppy ecosystem. And Macalupago and the credit business, on the other hand,
Starting point is 01:24:03 they are supposed to be the key drivers for growth and profitability formally in the future. I don't see the same importance of money for Shopify. One thing I do want to talk about quickly is the stock's enormous volatility, which I think can be partly explained by this boom and bust cycle we've seen after the pandemic for really a lot of e-commerce business. Right, during the pandemic, shoppy benefited from this huge uptick in online shopping. And then Greenough's games benefited from, well, everybody being second home and not having much else to do other than gaming.
Starting point is 01:24:37 And then you had money, which benefited from the acceleration of digital financial services adoption. And all of that led the stock to rise from around $40 at the start of 2020. So it's all-time high of $370 in late 2020. And then when it became obvious that this 100% annual growth couldn't persist, you saw a massive multiple re-rating around the entire company and the stock dropped accordingly. But you know, you told me before that this is not really the only reason why C-limited struggled so much.
Starting point is 01:25:14 So what else was going on during this time? One of the other things that happened is that India, which had been one of Free Fire's fastest-growing markets, banned the game in 2020 as part of a broader crackdown on apps with perceived Chinese ties. So given C's partial 10 cent ownership, that basically wiped out $60 million from the market cap in just a single day. And then there were also these pandemic tellwinds that reverse. Obviously, you just mentioned that.
Starting point is 01:25:40 So Green is quality active users dramatically dropped. And Shopify had really been burning cash aggressively across multiple new markets. So with the game being down, which is the cash car of the business, and Choppy burning a lot of money on expansions. For example, it launched in France, in Spain, in Poland, and Mexico, among other markets. Those experiments were just not working out and the market just didn't like it. And as if that wouldn't be bad enough, Tencent also started selling about $3 billion of its about $20 billion total stake in C-limited. And it is still the largest holder today with about 17% ownership of the company. That's, by the way, economic. I think their voting shares are about
Starting point is 01:26:18 10% of the company. But the fear back then was certainly that 10cet might just sell even more of their stake. How did they rebound from all that? Basically, a decision that we discussed very briefly in our Melly episode. So the CEO, Forrest Lee, chose to stop the expansion strategy and focus more on the core market. So C-Limited pulled out of France, Spain, Poland, Mexico, a lot of the South American markets as well, except for Brazil, and then concentrated capital on the main market. So Southeast Asia, especially Indonesia, Taiwan, and the only market left in Latin America, which was Brazil. And they also just cut cost aggressively. There are stories about the company literally switching from single-ply
Starting point is 01:26:57 toilet paper in the offices to kind of signal a culture of fragility. I got to say, that would have been a no-go for me. But honestly, I mean, C needed to show that it can operate profitably. And if it takes single-ply toilet paper, and that's what they need to do. So thousands of jobs were also cut. Maybe that was also a part of the cost-cutting measures, maybe more impactful, but they certainly did turn around the business. I mean, in 2023, there was the first profit. It was not a lot. It was about 160 million dollars, but it got a bit better. The year after that, we talked about almost half a billion dollars. And last year, they generated over one and a half billion dollars. So more than a triple
Starting point is 01:27:31 of the prior year and all three business units, which is also kind of important, were profitable on an adjusted EBITDA basis. You don't really like adjusted EBITDA, but at least you're getting there slowly. And so the stock did recover significantly, even though we are, once again, in a somewhat similar situation with the stock just being beaten down, down 50% from the most recent highs that were made last September. So anyways, I want to ask you more about Brazil specifically, because this is such a key market to a number of companies we're monitoring, right? New Bank, Mercado Libre, and C Limited. I know part of the reason you wanted to cover C is to really better understand one of Mellie's biggest competitors. And it's just interesting because a couple
Starting point is 01:28:15 of years ago, I don't think anybody would have thought that Shoppy had any chance here and that they would fail, just like most of the other e-commerce players that had tried to come into Brazil. But you fast forward two to three years and Shoppy is selling more items in Brazil than Mercado Libre and has almost exclusively local sellers on its platform, which is another real point of strength for them. It has been pretty astonishing what Shoppy achieved in Brazil, over time, especially if you consider that they pulled out of all other Latin American markets. So at least everything beyond some cross-border activity in some of those markets. But Brazil is so interesting because it's just a massive market and it feels like a home game
Starting point is 01:28:52 for many Asian e-commerce players. It's much more similar to Asia than, for example, Europe or the US. So Amazon kind of learned that the hard way. Well, I have no doubt they still could take this market. If they wanted to, it just makes no sense. They would probably need to outspend Melly or Shoppy by a factor of 10, simply because they have to change their model entirely to fit this specific market, and that just wouldn't be a high return on investment at all.
Starting point is 01:29:16 So that's why it doesn't make sense for them. But for players who are native to these sorts of environments, Brazil is a huge opportunity. It has a population of over 250 million people, many of them are in the age range of 20 to 40, and you have an urban concentration of 87%, which is actually a lot higher than I thought. This matters for the logistics ecosystems, right, because you don't have to go into these areas that are far away from the city and a lot more
Starting point is 01:29:40 difficult to deliver to. It's also a $2.5 trillion economy and e-commerce penetration is still only half of that of the US, Europe or Asia, so you can easily expect the double-digit growth tailwind just from the industry going overall. Every listener who listened to our Melly episode knows all of that. You mentioned that Free Fire was also used as a customer acquisition tool and apparently it was a huge success in Brazil as well. And thus, players and consumers already knew the C-limited brand when Shoppy dropped in Brazil, right? So I'd imagine that helps a lot. The game had been enormously popular there for about three years before Shopify launched. So Brazilians already knew the C brand,
Starting point is 01:30:21 even if they knew it through a game, not a shopping app. And Sao Paulo's internet cafes in 2017, apparently Free Fire was the most played game. So C had an affinity amongst Brazilian youth that most foreign e-commerce entrants had to spend hundreds of millions of dollars to acquire. So when Shopify launched, it had a brand shortcut and nobody else in the market could match that. And how would you say Shopify's Brazilian position looks today? Shoppy is considered one of the big three, together with Melly and Amazon, although only Mali and Shopi continue to take market share. So Chopi currently stands at about 15% market share.
Starting point is 01:30:57 Maccadalu is stands at 35 to 40%, depending on which number you pull. So shop returned at just a debater positive in Brazil in 2024, although it would still look different if you account for overhead costs. And Brazil was described as these fastest growing market in 2025, faster than any other Southeast Asian market. But Melly's Brazilian marketplace is structurally more mature. So it's been profitable for way longer and is running at much higher absolute margins. So Mali's contribution margins in mature markets, which is mostly Argentina, they exceed 40%. And Brazil's e-commerce business for Mali is not. yet at that level, but it is significantly ahead of Shopify. The key gap right now is average
Starting point is 01:31:37 basket size or average order value. So shoppy's AOV, average order value in Brazil is significantly lower than Mali's due to Mali strength in mid to high value categories such as branded goods and electronics. And for those shoppers, what matters most is delivery speed and offering branded product. So sharply reduced by our waiting time in Brazil by around one and a half days year over year. And in the big cities, Shopify already has a sizable logistics operation, but the major differences are outside of the big cities. So Melly's network covers all major population centers, so you're talking. Sao Paulo, Rio, Bello Horizonte, Porto Alegre, and many more, while Shopi has only three
Starting point is 01:32:17 fulfillment centers. One in Sao Paulo, one in Recife, and one in Guana. So even though Shopi already covers half the space that Mali covers through its logistic network, it's very concentrated. and some estimates guess that Mali covers close to 40% of Brazil's population and about 50% of its GDP with their logistics operations, where Shopi covers only 14% of the population and 17% of the GDP. And what about money in Brazil? I guess that's also far behind based on your assessment that even in Southeast Asia,
Starting point is 01:32:50 they'll not be able to reach the level that Mercado Pago has in Brazil. Yeah. In Brazil, Shopi pay later penetration is as management, put it still in very early stages. So comparable to where Indonesia was years ago, money customized their product for Brazil. Notably, users share a single credit limit across choppy pay later and cash loans, which is kind of different from how they do it in the Asian markets. And Brazil also has more credit billed data available, which kind of makes it easier for them
Starting point is 01:33:20 to assess the risk of the users. But generally, it's just significantly smaller. So the growth has been strong and consistent. management said that they expect Brazil to be one of their faster growing money markets, money in terms of the fintech arm, going forward. In the meanwhile, though, Mercado Pago and Brazil is already multiples of the size, growing rapidly still. And I think in the long term, the dominance on the payment front will help Mali to keep
Starting point is 01:33:42 the dominant position also for higher quality goods on the marketplace. It's only taking us an hour and a half. So we're making breezy work of this, right, Daniel? But yeah, yeah, let's talk valuation. I think it's time to pull it all together. All right. So the three segments have very different margin profiles. And that's actually one of the most important things to understand about this investment. So Garina today operates at roughly 50% EBIT margins. Again, it's the highest margin part of the business. It's capital light, obviously. And money is running at about 25 times EBIT margins, although we have to make a lot of assumptions here because again, we don't have a lot of data. And Shopify, I'm modeling in my model at about 6% EBIT margin near term, expanding. to 12% by 2030. So I do expect them to grow and also stop their investments at some point.
Starting point is 01:34:30 And that would kind of work out to roughly 0.78% EBIT on GMV in the early years and then basically doubling by 2030. That's a slightly lower than what all the companies achieve in China. So I think it's realistic. And again, if you would look at Amazon or Melly, they are in the 4 to 6% range of eBay to GMV. And the timing is a different story. I could very well imagine that see.
Starting point is 01:34:54 keeps investing for a while, and we still see the mature margins only later on, let's say, in 10 years' time. But for today's model, I kind of have to assume that in five years' time, the most significant investments are behind us, otherwise we would just depress margins and earnings for the entirety of the model. And what do those assumptions produce when you look at them in aggregate? Total revenue compounds at about 20% annually up until 2030, which is actually below what the business has been doing in the past. And then if we apply an exit multiple of 20 times EV to net profit, so we're taking the market cap and we basically subtract the cash, which I think is kind of conservative for a company
Starting point is 01:35:34 that is still growing at those rates that I assume, you would kind of get a fair value of roughly $140 per share today. And with a 20% margin of safety, the intrinsic value target is about $11. So $85 today, that implies a compound annual return of approximately 15% if the base case plays out. If you will also account for the cash that would be earned in the meantime, assuming no more aggressive reinvestments in the business, you could also argue that the EV is kind of lower, and thus you would get a high return. But, you know, I'm not doing that to overcomplify, to make a model even more complex. I got to say, though, if we don't assume any bare case scenarios, meaning a credit shock or a sudden shift in popularity or free fire, or maybe just
Starting point is 01:36:17 a significantly faster expanding competitor, be it TikTok shop or anyone else that we don't even know yet, I do believe C-limited is quite attractive here. That said, we mentioned how we wanted to limit our exposure to emerging markets, and by now, we might also just want to limit our exposure to e-commerce platforms in general. So when I compare C to Melly, C is certainly cheaper, but I also believe that Melly is just the better business overall. And for a company that we buy based on our expectations of future growth, I would always choose business quality over valuation.
Starting point is 01:36:49 nevertheless, again, I do think C. Limited here looks quite attractive. I definitely have mixed feelings because, yes, we do want to limit our exposure to these higher risk markets and business models to keep a balanced portfolio. But we also want to make sure that we're making the best bets, right? So I do see Melly as the better business between the two, while C offers a more favorable valuation today, you could probably say. So there is this classic question that arises of hanging. up for a wonderful business or getting a discount on or maybe a marginally less wonderful business
Starting point is 01:37:24 to dramatically oversimplify things. And Buffett, I think, would tell us to go with the former. So who am I to argue with him? But seriously, the non-performing loans in their lending business, those numbers feel off to me. And I would really want to better understand their lending business before I could get comfortable with investing in C-limited. And I also don't love that at the moment, the cash cow is this mobile gaming business where it's not like they have an empire of diversified games that are all popular. You're banking on one game to fund much of the entire business. So that feels incredibly fragile to me in a way. The vast majority of games out there have fleeting popularity. And so Free Fire is not a fad. It is something special to it. But point being,
Starting point is 01:38:13 the games that people want to play can change on a whim. And you're competing with really a mind-numbing number of competitors that are all trying to build the next hit game and coming at you. So very, very intense competition around your cash cow. And so also, you know, the lending business is just not as impressive as Mellie's and has some questions around it. The gaming business is extremely concentrated. And then you have them dividing their focus across two continents for e-commerce,
Starting point is 01:38:40 competing against companies like Melly that are singularly focused on only being the best as serving Latin America. And then on top of all of that, their e-commerce business seems so much more precariously positioned to me because they're competing with TikTok on impulse purchases as opposed to being really the go-to destination for essentials. I talk about how much I love my Amazon Prime subscription. I have recurring monthly orders for toilet paper and paper towels on Amazon. And that kind of stuff, plus a bunch of other reasons.
Starting point is 01:39:10 is what keeps me coming back consistently into their ecosystem. And that makes me certainly much less likely to ever return, but also to spend more money with them. So, you know, when your business is built on low ticket items and impulse purchases, sales volumes can just naturally swing dramatically on a wind. You can get really, really rapid growth. You can also get, you know, really rapid decline. So all that being said, I would sleep better at night,
Starting point is 01:39:34 knowing we own Melly, which we do, rather than allocating part of our portfolio to see, Limited. And so maybe I'll come around on C Limited after I finished up my research on Grab and looked at the company from another angle. And that is a little teaser for one of our upcoming pitches. If we haven't teased it enough already today, we will be digging into Grab in an upcoming episode. But anyways, I'm very much happy to pass on investing in this business for the time being. That's my Charlie Manga moment now. Nothing to add. I think we delivered about a hundred minutes to our listeners where they can make their own picture of C-Limited.
Starting point is 01:40:10 I agree with all of it. I think for me, C-Limited seems like a great business. But for us, mostly, it's now about having the positions compete with our new ideas. And, you know, the one it mostly competes with here is obviously Melly. And I do believe that Melly is a better business, a bit more focused, further in, you know, strengthening its mode and its flywheel. And I personally prefer that. So without making it two hours here, I want to end today's episode with the person who, to some
Starting point is 01:40:36 Alexander has started it, Steve Jobs, in the speech that inspired Forrest Lee to start C-limited, Jobs said, your time is limited, so don't waste it living someone else's life. I feel like that's one of the best quotes you can use to end an episode. And with that, see you in the next one. Have a good day. Thanks for listening to TIP. Follow the Investors podcast on your favorite podcast app and visit the Investorspodcast.com for show notes and educational resources. This podcast is for informational and entertainment purposes only and does not provide financial, investment, tax or legal advice. The content is impersonal and does not consider your objectives, financial situation or needs. Investing involves risk, including
Starting point is 01:41:15 possible loss of principle and past performance is not a guarantee of future results. Listeners should do their own research and consult a qualified professional before making any financial decisions. Nothing on this show is a recommendation or solicitation to buy or sell any security or other financial product. Hosts, guests, and the Investors' Podcast Network may hold positions in securities discussed and may change those positions at any time without notice. References to any third-party products, services or advertisers do not constitute endorsements and the Investors Podcast Network is not responsible for any claims made by them. Copyright by the Investors Podcast Network. All rights reserved.

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