What Now? with Trevor Noah - The Perfect Algorithm for Finding Love? with Christian Rudder [VIDEO]

Episode Date: May 22, 2025

Trevor and Christiana are joined by Christian Rudder (co-founder of OkCupid and author of Dataclysm) to try and determine: Is a healthy dating app possible? They talk through how online dating has shi...fted since the “hope and change” moment of the early 2010s, and how data and technology can help and hurt our attempts at finding love. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Starting point is 00:00:00 This episode of What Now is brought to you by Starbucks. The summer berry refresher is making its comeback at Starbucks. You know those golden summer afternoons? The ones where the whole group pulls through and everyone shows up? Lately, I find myself holding on to those moments a little tighter. And in those moments, nothing pairs better like a Starbucks summer berry refresher. It's a bright blend of berry notes, shaken with ice and poured over popping raspberry pearls. Light, vibrant and just as refreshing as the moment itself. A drink crafted to help you savor every drop of the season. Your summer berry refresher is ready at Starbucks.
Starting point is 00:00:41 Available now for a limited time. at Starbucks. Available now for a limited time. I'll ask you as a woman, so when you look, just like, let's say I put pictures of men up. Yeah. Do you think that like 40 something year old men are more attractive than 20 something year old men? I was going to say something, I don't wanna say what I'm gonna say. No say what you're gonna say! How tall is he when he stands on his wallet? Laughter I'm so tired. Music
Starting point is 00:01:20 This is What Now with Trevor Noah. I was saying to Trevor before you got here that like the OkCupid married success rate is like higher than the Tinder. But you must say it when we're recording. We are recording. No, we're waiting for this thing. Oh no. We are. We are saying this. Okay. We are recording. We are recording. No, we're waiting for this thing. Oh, no. We are saying this. Okay.
Starting point is 00:01:47 We are. Well, I really appreciate y'all inviting me on. I was like, I was telling Lindsay when she let me in, at first I was like, is this a scam? Am I going to get mugged if I show up to this thing? Wait, why? Why would we mug you? No, not for night.
Starting point is 00:01:59 I didn't think it was real. Okay, help me understand why you said it. Because in my head I go, Christiana, this is the other thing that you said right before you walked in Christian, was we were going, you are probably not credited for a shit ton of the work that has given us insight into things that we previously didn't have insight into. It's just, it has been a while since I've done like any media and I was like, you know, it was just very extremely flattering. Okay. Which we know is because we're like, you know, it was just very extremely flattering. Okay.
Starting point is 00:02:25 Which we know is like, he's been quiet for the last 10 years. Yeah, I just like try to live very low. And what prompted that? I'm curious. I mean, you almost have much, much, much, much, especially you, such a thick skin. Like I just, cause it's just like, I just can't deal with Twitter and like all of this stuff. Just like people talking at you and about it just bothered me. So I was like, you know what? I'm good. Okay.
Starting point is 00:02:45 Well, you know, we should, we should jump into that, but I just want to set the scene a little bit, you know, for, for people who aren't familiar with you. I think there are a bunch of people who won't be familiar with you. Of course. Yeah, sure. But then there are a ton of people who should be not just familiar with you, but almost grateful to you. Super grateful.
Starting point is 00:03:04 of people who should be not just familiar with you but almost grateful to you. Super grateful. Because they are probably in a relationship or they are married or they could even be the product of the work that you've created. Do you know what I mean? So just so I don't butcher it like you know you're one of the people who basically started OKCupid. So help me break this down like you because we live in such an app age now Of course take us take us back a little bit What was okay Cupid when you started it and like what was this world? Oh gosh?
Starting point is 00:03:32 So we started okay Cupid in 2003 and it had its which is obviously like so old for the internet And it actually had its origins We all worked at spark notes the like study guide site before and we had a little part of spark notes called spark match Which was just like because we were like, SparkNotes is for kids who aren't doing well in school or high school, college, what else can we do to keep them occupied on our website? And so it was just, you know, you look at,
Starting point is 00:03:55 you fill out a profile, almost like a bio type of thing, you know, old school, and you can just browse human beings instead of content on the internet, and that's like, in 1999, that was something that just didn't exist, right? And Spark Notes was super popular, actually crashed because we didn't know what we were doing. And so we kind of like bookmarked that in our minds. And then when we left Spark Notes, we decided to relaunch OKCupid, which is basically just like the same thing with a different name.
Starting point is 00:04:22 And it was just, you know, a place to message and find other people, which in 2003 you couldn't really do online. I used to try to like find someone I knew in high school or something in 2002 or three and just couldn't do it. I didn't, I didn't dare do that because when I was using the internet around that time, first of all, we had dial up. Yeah, sure. You know, the whole like, Gr remember that well. Like that whole thing.
Starting point is 00:04:45 Yeah, yeah. Like your computer was fighting everything to get into this place called the internet. Yeah. So I didn't search for anyone. I would go to one webpage if I was lucky and just stay there. And then the closest I came to it was like chat. Yeah, yeah, yeah. Just like chat.
Starting point is 00:05:03 Like IRC or... Exactly. AOL Messenger. AOL. Yeah. Yeah. Yeah. Just like chat. Like IRC or AOL messenger. AOL. Exactly. Yeah. We didn't really have, I think we had IRC. Yeah. Like it was the lightest chat clients that you could imagine.
Starting point is 00:05:12 Cause the computers were so, they were so basic. Of course. Yeah. They're so basic. But that's, that's part of the reason that I wanted to talk to you specifically. And I wanted to have you on is because, you know, we're in 2025. We are living in a world where everyone feels like they're inundated by everything. And most of it seems to be digital.
Starting point is 00:05:35 Yeah. You know? So, our politics, our matchmaking, our work finding, our working, you know, if it's not from the office, our connecting, our talking to our parents, kids, our work finding, our working, you know, if it's not from the office, our connecting, our talking to our parents, kids, our everything is in this world. And I thought who better to have this conversation with than somebody who was sort of like at the genesis of it all. And in many ways, one of like the forefathers of the thing that we're now in. You know, like I always wish you could actually go and get like Benjamin Franklin and,
Starting point is 00:06:04 and all of those people. No, just to actually... Addison, oh the inventors! Yes, but you know why? You know why? Because everyone has ideas of what they would want or what they would say. Well, the founding fathers never intended the founding fathers... If you look at their writing, but it would be so great to sit with them and go,
Starting point is 00:06:20 hey, did you intend this? Like, okay, look at the world now and tell me what you intend. And in a way, I feel like you're one of the founding fathers of the way the internet has connected people. You know, so maybe we start with this because Christiana, you were saying something interesting just before Christian got here. You were talking about OkCupid and the matches in particular. Oh, I was saying that now looking at it compared to maybe like the tinders and the bumbles and on the grinders and you know, the swiping like those type of things. Okay, Cupid kind of had like this analog feature in this digital world because you had to write
Starting point is 00:06:54 about yourself. Yeah, you had to write about yourself. What your music you were into, your interests, what's your favorite books? I mean, do people even read books now? You go to chat GBT. No, but it's just like, you know, it was, you had to be really intentional and thoughtful and creative. And it showed so much about yourself by creating that profile. And I think, I think a lot about my space, my space and stuff like that. And then, then
Starting point is 00:07:16 somebody would have to come and read about you. It wasn't like, you know, it's different when you go on tweets, put in some time, it's retweets and thoughts. But someone would have to sit down and really, pictures were a thing, but you'd have to read about this person and then make your decision. Right, it's an interesting thing to watch happen because it's definitely the case that in kind of OkCubits Heyday, and just for,
Starting point is 00:07:36 I guess, background, you fill out a profile, you write about your favorite books, you write about, I don't know, what do you want out of life? Just, I don't know, whatever, how you describe yourself, what you're looking for. And then there's photos, and then there were also match questions where it could be things like, do you wanna have kids, or, you know,
Starting point is 00:07:52 how do you feel about abortion rights? Or, and including also crazy things, like what kind of humor you might like, or whatever. And everything's sort of like compacted down to just the photo with Tinder and Bumble. And I think, you know, the online dating industry is kind of hurting. And I think part of it is that you've lost so much. It's compressed.
Starting point is 00:08:13 Yeah, it made it like this quick hit, you know, and people can go through and look through tons of hot people and have these like pinging and all of this stuff. But it's delivering probably worse matches or something now. Um, so it's, it's an interesting topic of conversation with my friends, or, you know, who helped me start OkCupid. Um, if the time is right to try to do something else and kind of read like telescope it all back out again, where you actually ask people to do more and say more about themselves and just like a cool selfie or whatever.
Starting point is 00:08:40 If you, if you were giving dating today, a grade, like online dating today, where would you grade it? What do you think we're at right now? I mean, first of all, online dating is way more popular than it ever was when… Yeah, no, but I'm saying actually… … when Kubeo said it's prime. Not that. I know, I just don't want to sound like a hater, you know.
Starting point is 00:08:58 No, no, no. Hey, let me say something. Biggest hater in the world. So if you want to become a hater, you have to add that. All right, we got a tag team going. Lots of hateration in this dance. So… Hateration become a hater, you have an anorak. We got a tag team going.
Starting point is 00:09:06 Lots of hateration in this dance. Hateration is a great word. Don't hold back. That's the best new verb I've heard in a long time. You know, I would give it like a C-minus, I guess. I think with points for being more popular, which is there is something inherently good about that. Like more people are using it.
Starting point is 00:09:25 It meets more people's needs to some degree, right? But I feel like there's a lot of people that are very dissatisfied. And if you go look at like the monthly active user numbers, like Tinder was at I think 13 million in 2019, and this is like eight now, which is like a massive drop off, you know? That's like kind of Facebook levels
Starting point is 00:09:42 of sort of becoming a dinosaur. And that's like, it's just interesting. It's a weird thing because there's definitely just as many single people as there ever were. And it's not like there's a plan B. The other apps are not really absorbing those missing, say, 5 million people. Like the industry is just shrinking overall. Whereas you have, if you look at say Facebook and its decline, then you had Instagram to sort of replace it. You have TikTok and like social media is as strong as ever. Yeah. People migrate to other places.
Starting point is 00:10:06 Yeah, they just change where they're going, but here people are, when they change what they're doing, they're just like, I'm out. I give up. Yeah, or whatever, I'm just gonna meet people at work or like in real life, which is, you know, or through TikTok. Or not meeting people at all.
Starting point is 00:10:18 Right, or not people, yeah. If I speak about like a lot of my friends who, every one of my close girlfriends who's single, I get a text saying, I'm quitting the apps. Yeah. I'm quitting the apps. And it's not like they're meeting people in real life because you go out and the men are
Starting point is 00:10:32 swiping. You know what I mean? So it's just like a lot of people just surrender to be like, maybe I won't meet somebody. So I'll, speaking from personal experience, as someone who's used the apps, right? I'm young, Cristiano. Not like you married people. I'm young. As someone who's used the apps, I'll tell you what I think it is. I think oftentimes we'll make it seem like it's this nefarious thing that people do. Oh, people can just swipe, people can just...
Starting point is 00:10:57 But I think in a way, it's a byproduct of the culture that we live in. In the same way that Amazon makes people shop more, because you can shop more, in the same way that like anything that allows you to do something more will make you do it more, right? So once they made bigger bags of potato chips, people ate more potato chips. It's just like what we're going to do as people. The same thing goes for the dating apps. And it's that you aren't in this thing because you're an asshole.
Starting point is 00:11:25 Most people are using it because they're searching for something. They're looking for this magical love story that they've all been told about. And now someone said, hey, here's an app to help you find it. Here's the app that you're looking for. Right? And so what you do is you then start to swipe. And in a weird way, I think a lot of people experience this. They go, if I do it more, I'm more likely to get to
Starting point is 00:11:45 my end goal. You know? Put in the work. So, you can't like swipe three people. What, you've only swiped three people? No, there could be more. Keep on going. And I think what it creates is a world where we've applied efficiency to something that
Starting point is 00:11:58 isn't efficient. Love isn't efficient. Yeah, I definitely agree with that. Connections aren't efficient. You know, when I think of every solid friendship that I have in my life, like where I love the people dearly, it was a gradual game of attrition. You know, like rocks bumping into each other in like a tumbler. And slowly over time, we became pebbles in each other's lives.
Starting point is 00:12:18 But there was no like instant and all of a sudden we're there, you know. And I actually, you know, I'm shocked that you're shocked that we wanted to have you on. No, because I'll tell you why. You took data that really no one had taken before, and you didn't just look at the data, you synthesized it. And I, you know, in your book, Decyclism, you wrote something really poignant for me and you said, and I'll paraphrase it, so forgive me if I butchered, but essentially what you were saying was you're going, for a long time in society, we've relied on how people feel, how they think and how they
Starting point is 00:12:53 feel. So you do a survey, how do you feel about a woman president? And people will tell you how they feel or they'll tell you how they want you to think they feel. Or how they want to think that they think. Exactly, exactly. But then data shows you what they feel. Data doesn't show you, like, people go like, oh, I'm a healthy eater. I eat this many meals a week or I eat this much ice cream. No, the data actually shows you what people do or don't eat and what they actually do or don't do.
Starting point is 00:13:22 And so I think, you know, when we look at like what you did with data, Christiana said it so beautifully before you came, she said, she said, this is the man who's responsible for so many of the studies that have revealed the world to us in ways that we didn't previously know. In particular, your work around racial preferences and dating, which was so illuminating to black women and it's sparked so much discourse. It really has. You talked about how black women and Asian men were like the least matched.
Starting point is 00:13:50 And you were digging into that. And I don't want to paraphrase you wrongly, but you talk about like, we can't take racism out. There's no way of algorithmically gaming that, that the site just revealed how people really felt in ways that were, maybe some people felt before, like some black women felt like, maybe I'm unlucky in love,
Starting point is 00:14:09 Asian men felt, I'm being overlooked in ways. And you showed the data that proved that that was true. Yeah. And that's very nice to hear because publishing that stuff, it feels dicey to be talking about race in a public way, a white dude. It's not like I have any firsthand experience of any of this stuff, and we just decided to put it out there in the world. And we did get feedback from people that were like very grateful that we were just helping,
Starting point is 00:14:34 maybe put a, not a name, but maybe a number to their experience of like, you know, am I, whatever, my friends are having a different kind of experience than I am on your app, and this helps me understand why. Because it's nothing with me. It's like this, it's the people who come to the app that bring all of their prejudices or just like this kind of sociological like baking that goes on for your entire life about what's attractive and what you should want. And yeah, those were my favorite things to work on, for sure. Like looking at how
Starting point is 00:15:03 different racial groups message each other, how they rate each other. So like swipe left, swipe right. What's interesting is it's like that phenomenon for example of black women getting fewer messages than say Asian or white women. It's much less a thing outside the United States when you look at the data from other places like the UK. Yeah, the UK was like 98% I think if I remember correctly. They were getting 98% of the messages and then in other parts they were getting like 97 point something. And just for your listeners contacts, I think it's probably like 50% I think or 60% in the US,
Starting point is 00:15:39 the ratio would be of like contacts I'd say from a black woman to a white woman. Would you say that dating websites are the most honest space of data that tells us where society actually is? I mean obviously I have you know skin in that game so to speak. It's like I did so much work with it myself. Yeah. But I do think so because like there's no real incentive to like lie to the app itself. Like you want to find somebody that you're actually going to be attracted to. So it, you, there's no pose, you know, you like on Twitter or whatever,
Starting point is 00:16:10 you can say these things. You can kind of take these very strident stances. You can make your opinions out to be something maybe a little different than what they really are in practice. Whereas like on a dating app, it doesn't really do you any good to, I don't know, just for example, pretend that you're really into Asian men if you're not. Because what happens when you do that?
Starting point is 00:16:29 Well now you're on a date with a guy that you're not maybe that into and it makes the app work less well for you. So we always felt very good about our data integrity just compared to the other things that people go and do on the internet, where everyone's a dog or whatever. Yeah, yeah, yeah. Yeah, I don't know. I do think dating apps provide an incredible window into people's preferences. The thing I found illuminating was age.
Starting point is 00:16:54 Oh, yeah. Your work on age, how men, it was like 20-year-olds. Yes, just all the way down the line. Okay, first of all, I don't like how you said that in like an accusatory way. I think I said it in a curious way. No, your infection went accusatory. I think I said it in a curious way. No, your inflection went accusatory. I'm trying to be less judgmental now. Your eyebrows are giving the list to me like 20-year-olds.
Starting point is 00:17:10 No, because it's like women with age, I don't want to get this wrong, but it was just like women, age corresponded with their age. So if they're like 25, they're into 25-year-olds, if they're 30, it goes with time. Men, it didn't matter what age. The average age was 20 in terms of attractiveness.
Starting point is 00:17:25 Exactly. Kind of an important extra point on that is, so if you ask women, like part of signing up for OKCupid and Tinder, all these things, it's like kind of what is the age range that you're into also, right? So the app can kind of filter and show you stuff. So if you ask women, they give you the very sensible answer.
Starting point is 00:17:40 If you're 30, you're maybe open to 28-year-old guys to 35-year-old guys, whatever it is, some range, right? And men actually do the same kind of thing. They take their age and they subtract a few years and they add a few years. They're like, all right, cool, I'm good with this band. So both men and women answer that question more or less the same way. What age are you into if you ask them that? But then if you look at who they actually go out and message, like you were saying,
Starting point is 00:18:02 for women, well, they actually know themselves better, they're more honest with themselves, they're more honest with the app. You know, if you're 25, you message 25 year olds, if you're a 30 year old, you message 30 year olds. But men, yeah, like we were just saying, like, it's all 20 year olds, even for 50 year old dudes. You've had to work so much with data, you know, and there's something you do in the book and I'd love to know if you still have these opinions. Like you're very honest about acknowledging the limitations that data has. Because data can only tell
Starting point is 00:18:30 us what has happened, but we don't necessarily know why the thing has or hasn't happened. Right? And I think at one point you even talk about it, like the compounding effect, I think, that you speak about. Like where you go, everything that you're measuring is within the context of something else. You know? So if you say, I think the analogy you gave is like, if you stand at the corner of like Fifth Avenue in New York, Fifth Avenue in like 50 something or 60th street, and you say, what do people in New York look like? You'll say, oh, they're all pretty slim and wealthy and they all a lot of Louis Vuitton and that's New Yorkers. And it's like, no, but that's where you were measuring from.
Starting point is 00:19:09 And so, in interpreting where you measure from or in understanding where you measure from, you come to realize the limitations of the information that you have. Right? And so, let's jump into this example. Because I racked my brain thinking about this. First of all, because I defend men. I defend men fiercely. Because I know where Christiano is going to go with this. And I was like, I have to fight.
Starting point is 00:19:26 I have to fight for my brethren. Right? Men them need me. Right? So, here's what I was intrigued by. And it's, I mean, joke society in terms of defending. Does the data tell us that men think 20-year-old women are the most attractive attractive and women generally date in and around their age range or they find the men around their age more attractive.
Starting point is 00:19:51 Or is the data telling us that society doesn't allow for a woman to date like whatever age man she wants? It seems to me there's a possibility that a woman to exactly what you said, don't just know themselves better but know the world better. And I can only say this from personal experience with the women in my life, like friends. They go like, I can't date a 20 year old man. What will people say? What will my friends say? I'm not going to come up with a 20, 25 year old guy.
Starting point is 00:20:18 I'm 40, I'm rolling up with like this little toy. Even the word toy boy. You know, I'm rolling up with this little toy boy. What am I? Sugar mama. And I, what does he know about the world? And what is he going to help me with my kids? He's one of my kids. And there's all these other frames.
Starting point is 00:20:31 So, but do you get what I'm saying? I mean, I do think there's something to your point about there, there's like some enablement of guys going after 20 year old girls are liking them. It's like fine if you're 40 and you're dating a 25 year old, I mean, sort of. And, and I can see why that wouldn't be the case if you flipped the genders and, and you can't know everything about love. And I know we're not talking exactly about love here, but you can't know everything about that.
Starting point is 00:20:55 And like these, the data and therefore like the algorithms that are sort of grinding it all up, like they just ultimately don't know you as well as you know yourself. Just looking back on where the world is now and where it was when in 2015 when I left, okay Cupid like we actually had a kind of like machine learning program to try to improve our our algorithm and try to find people even more perfect matches that we actually ended up shutting down because we felt like in our tests like No matter how much work we put into improving the algorithm, like the ultimate arbiter was always the person who was going on the date or sending the message or whatever.
Starting point is 00:21:31 Oh, yeah, yeah, yeah. And we stopped trying to guess what was going to make people into pebbles or to use your metaphor. Because people don't change so much and there's so many weird things about people, like how they laugh or the way they carry themselves or like a look in their eye that you just can't get to through a computer, at least yet. And so, yeah, we just kind of, we always tried to be aware of what we couldn't know, I guess, if that makes sense. And I know I'm kind of ranging from your initial question, but like, I do think it's, it's
Starting point is 00:22:01 interesting what people go and do in these sort of bite-sized units of like just clicking on someone and yeah, guys click on 20-year-olds because they're hotter I guess. And women don't do that. Because you were doing all of this machine learning stuff pre the AI advancements we have now, which are like kind of mind-blowing and terrifying and you know, that's a different conversation. How do you think now, using the technology we have now, do you think you guys could have different results?
Starting point is 00:22:28 How can the algorithm be game to us in ways that aren't expected? I mean, if I were to start a new dating app like today, you would have to use some kind of AI. But again, I don't think I would try to make the perfect match, have ChatGPT figure out exactly the right person for me in the world. Because I just think that's like a losing game.
Starting point is 00:22:49 We've all been set up by friends that think, oh my God, Jenny's perfect for you. You got to meet her. And you sit down and you're just like, ugh, or whatever. Maybe she hates you. Who knows? I think the AI component would be better served where the app can have a conversation with you to get to know you better so that it can let you control more of your own experience rather than making the algorithm stronger. I guess it makes your voice in the algorithm stronger.
Starting point is 00:23:11 Does that make sense? Like that's what I'd like to see happen. Because I think kind of getting back to what we were saying a second ago with the Tinders and Bumbles of the world, the algorithm is all powerful. It's just like to use your potato chip example is like if you think of Tinder is like an infinite can of Pringles, you're just taking one off the top and you sit and just... Once you pop your corn stuff. Exactly. So like, and it just does all the work. It's the silo, right? But I think if
Starting point is 00:23:36 you can make the algorithm, make you, your voice and your thoughts and what you really want more subtle and more powerful within the mix of how it's showing you people, I think that would be really cool. Almost like a life coach, like if people could put up with that. I think that'd be pretty cool. We're going to continue this conversation right after this short break. You know, in a lot of the stuff you do, whether it's your writing or whether it's your work, and even speaking to you now, you have a very human quality to you that I don't necessarily associate with a lot of people in the world of tech.
Starting point is 00:24:16 Right? Well, thank you. No, but I noticed this even in your writing. Your writing is full of doubt. Your writing is full of, like, assuming that you don't know what's going to happen, assuming that you don't have the answer, assuming that the thing could be wrong. It seems like you are cut from a different cloth,
Starting point is 00:24:38 because now we live in a world where tech tells us they know everything, you know what I mean? Like, when you talk to Sam Altman, we had an episode with him on the podcast. Sam, I did not see even like a hint of doubt. He was like, AGI, baby. We're getting artificial general intelligence. It's going to make the world better.
Starting point is 00:24:54 No more cancer. No more poverty. We're doing it. And I was just like, wait, wait, wait. See you on the flip side. Yeah, no, no, no, really. He just has that you approach that differently. You have like a doubt. So I'd love to know, like, what doubts do. He just has that you, you approach that differently. You, you have like a doubt. So I'd love to know like, what doubts do you have about tech in dating?
Starting point is 00:25:10 Wow. Well, tech in dating. I mean, I do doubt probably like most people that have used these apps, whether it's like healthy to have that infinite can, or just know that if I don't like this person or choose not to talk to this person in front of me, well, there's always somebody else and you can just go through like that. I definitely can admit that might not be healthy psychologically over like the 10 years of doing that or something, right?
Starting point is 00:25:36 Like it'd be very hard to settle down with someone if at least theoretically there's always a possibility that there's someone better. I also doubt there is going to be a significant improvement in an algorithm that's going to be better than people's personal tastes. You guys all know there's just style and all different kinds of things about a person that you just can't reduce and hopefully never can reduce to some radio buttons or whatever it is on a phone. The one thing I like and am proud of even still,
Starting point is 00:26:06 I mean, 10 years of distance between me and working in the industry is like, I love that dating apps, even for all their flaws and as frustrated as people get with them now, they're trying to create something in the real world, you know, like Facebook, Twitter, TikTok, the goal of all of those things always, it's just to get you to use TikTok more, right?
Starting point is 00:26:25 Or eventually to make more money or whatever. Just to keep you digital. Yeah, like, yeah, keep you digital, thank you. Twitter wants to keep you, or X wants to keep you there, right, arguing with someone if that's how it goes, but whatever. Whereas Tinder, even the shallowest possible experience, the goal isn't, they don't want you,
Starting point is 00:26:40 the people sitting in an office working on the app, they don't want you to sit there and just swipe infinitely. That doesn't really get them anywhere either. They want you to go out and find someone that you like, you know, and you go home with them or have a relationship with them or whatever it is. And I love that about it. Like I think that's something that I'm proud of that it's created, you know, a lot of frustration and a lot of like heartbreak and a lot of, I'm sure, very douchey behavior out there
Starting point is 00:27:04 in the world, but it's also created families and and couples and all of these things and like and obviously I'm not saying any of these things are perfect they're frustrating and people have always hated dating and being single and people have always hated dating dating apps they hated OKQ but at the time we used to like the complaints would just like pile up you know just like they hate Tinder or they hate Bumble now you know it's like that's a common permanent thread I think think, of the thing. But it's cool that it does create something actual real in the world.
Starting point is 00:27:31 I think that makes a lot of sense. I think people hate dating and they'll hate dating apps because for the most part as humans, we hate searching but we love finding. But we don't realize that finding is the conclusion of searching. Because for the most part as humans, we hate searching, but we love finding. Yeah. But we don't realize that finding is the conclusion of searching. Yeah. And the rejection component is obviously pretty heavy. Yeah. Yeah.
Starting point is 00:27:51 Our little monkey brains love to finish a task. Yeah. So we love to know we got to the end of something. You know, it was a book. You know, there's that feeling and you may not even realize you feel it. But when you get to the last page of a book, there's a strange sense of relief and completion and peace that comes with it. Yeah, the peace for sure.
Starting point is 00:28:10 It has ended. Watch a TV show and see how you feel when they write To Be Continued. You don't live. If we're honest about it, you don't live. You go into the world just a little like left on edge. You know, you don't have the... It's the same reason I feel like we have funerals. Yeah, like the finishing of it. Can I tell you like I remember when it was my grandmother's funeral. I remember thinking my whole life, I was like funerals are stupid. The person's dead.
Starting point is 00:28:43 Why are we going anywhere with them? They're dead. Let's we going anywhere with them? They're dead. Let's just carry on with our lives. And it was only when I, when I, because I didn't get to go because during COVID, but during my grandmother's funeral that I realized what a funeral really is for. It's the closure. It's like the final confirmation that this person is in fact no longer with us and you're going to see them go away to be no longer with us.
Starting point is 00:29:03 Right? So when you're on a dating app and to your point, there's three more. Right. Who would stop looking? Why would you stop looking? What kind of person would you be that you stopped? Whereas before it was like, who are you dating? Oh, I'm dating Christiana. Why? Well, she's the only girl in the village. We're done. We're done. There's only 5 girls in the village and 4 of them are married.
Starting point is 00:29:28 Alright, Cristiana, let's do this thing. And then the village got a little bit bigger. And it got a little bit… But now we've made it infinite as well. And so I wonder like… Yeah, it's hard to make like almost any decision you make feels like settling. Yes. Right.
Starting point is 00:29:40 Yes, but I wonder if you were to start a dating app, can you make a healthy dating app in a world that demands that the apps make as much money as they do? Because everything's about the money now, right? And I think that's like, you know, yeah, they're all like Grindr, Bumble, Tinder, which is owned by Match, which also owns OkCupid and tons of other things. Like, yeah, they're all public companies. Yeah.
Starting point is 00:30:07 IEC, which at that time owned Match and Tinder before it was spun off into a public company, bought OKCupid in 2011. They were great partners. I really liked everyone there, but definitely the timbre changed overnight of, you know, how did you do yesterday? Yes. How did you do this week? Quarter the earnings, baby.
Starting point is 00:30:22 Oh yeah, but it comes down to the day, like information's coming in real time about how much money you're making. So I do, yeah, I think for there to be a healthier dating app, I think it would have to be privately held. I actually, on this new, this thought experiment we're doing with a new dating app, right? How does that look in this time where, I think politically politically people are so
Starting point is 00:30:45 polarized? Because like 10 years ago, if a woman goes on a date with a guy and he says he's a Republican, it means very different things in like a post-Roe v. Wade red hat universe. You sit across from a guy and he says he's a Republican in the red pill of you're like. Right. And they, that guy, theoretical guy would also probably be disgusted by a lib or whatever. How does that even look in this like, where people really wear their politics now in ways that I think can be quite cumbersome to just even families don't even want to get along. They're alone strangers. I mean, I think that's actually a really good insight into maybe why current, the current leaders are on the decline because they just
Starting point is 00:31:25 don't really gather much of that information at all. Yeah, you can put it in your profile, I guess, but like, at least as far as I know, you can't search by politics, just for example. Yeah. Hinge, I think you can, is one of the few. And hinge, I think by no coincidence, is kind of ascendant now. It's past, it's past bumble. Yeah, they actually are doing better than...
Starting point is 00:31:41 To be the number two. Oh wow. Yeah. Kind of out of, really from nothing, like 2019, the app was tiny and it's just grown. And so I think leaning more into that hinge style model of learning more, yeah, you would have to have, you would have to gather more information, ask people questions, have them slow down. Like I remember when we were trying to compete with Tinder at OkCupid,
Starting point is 00:32:02 like it was tough because we tried to ask all these complex things like, you know, how religious are you? It's like a pretty complicated question. And also, there's some religious people that don't care if their partner is religious. And there's some people- I'm married to an atheist. Yeah, there you go. And I'm Christian. Yeah, exactly. Right. And so, neither of you, both of you are okay with the other way, right? And some people are very religious and need the other person to meet them there, right?
Starting point is 00:32:23 And you just have to start gathering that information and then segmenting your matches, you know? Or maybe you find someone who's maga and is okay with someone who isn't, you know, for example. You know, people are unpredictable in some ways, so. There's a part of your work that speaks to how we don't actually know what's good for us. And a lot of research has shown us that humans are terrible predictors of the future. We generally are. But in some of your work, when you looked at some of the data, there's a part of the book that I remember that I really, really loved, and it said,
Starting point is 00:32:58 you found in the data it was less important whether or not a Republican was dating a Republican or a Democrat was dating a Republican or a Democrat was dating a Democrat. What was more important was whether or not both people agreed on whether or not they should be engaged in politics. And that became a greater determining factor for whether or not those people would actually get along. And I thought that was a beautiful insight into like how we see these things. Like you just said now, oh I'm with an atheist and then there's a Christian. I would argue what will happen over time, whether he likes it or not, is your husband, Lewis, is going to be, there's going to be spirituality that
Starting point is 00:33:34 comes into his life whether he likes it or not. I mean, my youngest daughter is always like, Jesus! Jesus, Jesus, Jesus! Amen, amen, amen! But what I mean is like, I have yet to see a world where people are not affected by the people around them. They rub off on you. Yeah, he's made me more interested in reason. There you go. Well, I would contribute to a witch now. I mean, I say, you know, I just have a stomach virus. No one has cursed me. So yeah, I think.
Starting point is 00:34:08 But yeah, and so like, when I look at that, I look at that work that you did there, right? And I see the data. I almost go, how much should we trust what we think connects us to people and what separates us? Because it seems like from the work you were doing, the data show that that wasn't true. Republicans and Democrats actually could make a really good couple, but it was the fact that they thought that they couldn't that made them not be able to.
Starting point is 00:34:35 Sure, sure, exactly. And that's very well said. But I think, I guess, that's where computers can kind of do a lot of work that a normal human being couldn't do, where it's like you can gather all this information, your political affiliation, you can also gather how much that matters to you, how engaged you are politically. And then behind the scenes, the server or the algorithm can learn what actually makes a difference, you know, and then act on that. But unless you have that, you know, even in the kind of like primitive days of
Starting point is 00:35:05 2014 or whatever, we did tons of experiments and tests and we're always sort of honing our match algorithm until we decided we had it to where the best that we could get it. But you have to start, you have to take in that information to make that even possible. And like you might end up with unexpected sort of predictors of relationship success or at least conversational success, which is all these apps can really manage or measure. But there are predictors, like you just said, like how strongly you feel about politics does it turn out, it turns out matter. But if the app doesn't know that question, then it can't use it. And so I think that's what you've lost in the sort of swiping model now that Hinge is
Starting point is 00:35:44 bringing back a little of. And I think at some point, another Apple will figure out a way to make that sort of palatable to a busy person on a phone today, to learn more about them and then figure out what is gonna matter in a relationship that person is gonna have. Does that make sense?
Starting point is 00:36:02 Yeah, it makes complete sense actually. And this is where maybe algorithms could be quite useful. Maybe because of the culture I grew up in, I realized that personalities don't really matter when it comes to relationships. It's always been about the values you have and how you rank them. Okay. Yeah. So like...
Starting point is 00:36:21 Yeah, it's like a worldview thing. Yeah, it's like if you value, imagine it's family, kindness. Oh, damn, I like this. So it's like if we thing. Yeah, it's like, if you value, like imagine it's family, kindness. Oh, damn, I like this. So it's like if we both value money, number one, Yeah, money. we're more likely to get along. It's not just the values, there's a matching values and how we rank them. Because often, like, I thought my cultural background, I saw that marriages that didn't work, it was the ranking of those values was a complete mismatch. So maybe the man
Starting point is 00:36:42 Damn, I like this. only cared about money. Yeah. And the woman cared about family, right? But she also cares about money, but maybe money was like number five and it was his number one. So I always find couples, you know,
Starting point is 00:36:53 they're like opposites attract. I'm like, what are their values? How do they rank them? If there's a matching in the rank of those values, that's a couple that's gonna last for a long time. And I think what the algorithm can do is figure out... Yeah, that's what like computers are perfect for. Yeah, what do the values, what does Trevor value? What does this imagine? How do they rank them?
Starting point is 00:37:12 Let's cause a match. And the reason arranged marriages, I think, were so successful back in the day is because you're in this very insular world, you're likely to have the same values because you're raised in similar environments. But now in this world where it's like, we're so global and cosmopolitan, we're poorest, we're being influenced by different things just on our phone, and I think what an algorithm can then do... Is like bring it back.
Starting point is 00:37:37 ...is bring, do that work for you, because there's a thing I asked my husband before we got married, like, what do you value? He's like, oh, you know, family, kindness, community, and I was like, okay, so in those things, like, what do you value? He's like, oh, you know, family, kindness, community, da-da-da. And I was like, okay, so in those things, like, what do you feel most strongly about? And when I passed that out, we matched, even though, like, again, I'm not sure about dinosaurs and this man is like very, very historical and science-based, right? That's amazing. But ultimately, like, we both value family family, community and kindness, and we will hold ourselves to
Starting point is 00:38:10 and a sense of duty. So he's just like, I'm always like, you're my best friend. He's like, you're not my best friend, you're my wife. I can get rid of friends, I can't get rid of a wife. And I'm like, from a background where duty is, I'm the eldest daughter, I take that duty so seriously. It sounds like you and your husband both know yourselves really well too, which is important. But I think, like, just again, working on our theoretical dating app here, like, what
Starting point is 00:38:28 you could do is you ask people to do essentially that same ranking that you described, kindness, religion, whatever it is. People can order little tiles just for our own mental model. But then over the course of maybe continuing to use the app, you can ask, like, there's questions you can ask about family, for example, that will help us understand how important family actually is. How much time do you spend doing this or whatever, how often you talk to your mom? Would you let your mother-in-law move in with you? Exactly.
Starting point is 00:38:54 Theoretically. You can ask these like sort of components of that value, right? And kind of get, insofar as you can approximate the observed like the real truth behind whatever this person's saying, because most people probably will say family or whatever, because they think of themselves as a good person, and generally that's kind of how society works, right? And then you can kind of have the sort of true value ranking underneath the hood, and then you'd also have a third measure, and now you'd know how well that person knows themselves too. You'd have what they say their values are, what their kind of inferred values are, and then how well those two things match.
Starting point is 00:39:28 It would be an interesting way to understand somebody. How much do you think, for lack of a better term, the focus on pictures and the sort of like display of ourselves, how much do you think that that has negatively affected our ability to partner up with people? Because I know in the early stages of OKCupid, the picture was really tiny. It was a tiny, tiny picture. And you found that while people who were, let's say, quote unquote, better looking,
Starting point is 00:40:00 attracted more matches and more people messaging, for the most part, it was like a gentle curve in a way. And then when the picture blew up all of a sudden the attractive people got way more interest. Yeah they get like more leverage on the pixels. Yeah. I mean it's definitely affected it I think in a lot of ways focus on photos on dating apps for sure is a negative thing like they're like we've said a couple times, there's so much more to a person than I don't know, just their face, like a headshot basically, right? At the same time, like we've discovered, we actually tried to turn the pictures off of OKCupid for a day
Starting point is 00:40:33 just to see what would happen. And when you turn the pictures off, like totally off. Yeah, this was like 2013 maybe really as an experiment, shut them all down, all the thumbnails, everything went away. And as you'd expect, like the messaging environment was actually a lot healthier. Definitely attractiveness wasn't a component because you couldn't tell what the person looked like that you were trying to talk to. At the same time, people hated it. And we got so much feedback that day. We knew we were going to turn them back on, but people were just freaking out. Even though we explained it wasn't broken, we were doing this on purpose.
Starting point is 00:41:05 And I just, people are visual and they kind of have, we, yeah, they, they, they have to have the photo. So it's like, you kind of got to meet them. You have to meet them. A dating app can only meet people where they are. Right. Like we can't force people. We actually tried another adventure into this world.
Starting point is 00:41:19 Like we tried to launch. This was, this was what we tried to launch a blind dating app, like where we would take a photo and we would scramble it digitally, right? This is so stupid in retrospect, but, but like, you know, we thought that you could have a scrambled photo and you, people could browse and, you know, you could, you would learn a lot more about people and you could set it was, it was very slightly pretender. So it was like a little bit more immediate. You could see this scrambled photo and somebody and maybe even go see them that night, meet them that night. It was a total bomb.
Starting point is 00:41:48 Like what? 10,000 people I think who tried it. Yeah, yeah. We had a quarter million downloads and it was like 10,000 dates or something like that. Yeah, it just was terrible. And yeah, people just don't... They're just not up for it, you know. But what I liked about the learnings was this, this, this is probably one of my favorite things to discover from the data. You turned off the pictures, right?
Starting point is 00:42:12 People, there was like a dip for a moment. People just didn't message anyone. Then at some point it became normal. It was like almost at the same rates of messaging. And then people actually started exchanging numbers and people started hooking up and et cetera. And this is only in like a space of, I't know 24-48 hours or something like that. It's a tiny amount of time.
Starting point is 00:42:29 But then all the people who didn't exchange numbers and didn't agree to hook up, once the pictures came back on, they just ghosted each other. Yeah, yeah, yeah. It was like the lights coming on at last call or whatever where everyone's like, oh, oh. Yeah. That was my favorite story. where everyone's like, oh, oh, oh. Yeah. That was my favorite story. I was like, wait, what? Exactly.
Starting point is 00:42:48 No, it was, you would see conversations that at least based on the data you would expect to keep going or whatever. And it was just a total dead stop. Yeah. Picture came on and people were like, nope. And this leaves me, see, I love this imaginary app we're making, right? Because when I was on the apps apps long before I'd been married, like, I don't know, seven, eight years now, I remember feeling that the men being on Instagram
Starting point is 00:43:16 was really shaping how they thought women should look in real life. Yeah, definitely. Does that make sense? Definitely. Because also, men are seeing more hot people than they've ever seen before. Women too, like I look at them, I'm like, my gosh, she's gorgeous. You're just scrolling, all these beautiful people. And I think it changed dating because it was just like, I can actually, there's physically somebody that's fine-tuned to what I precisely want. And I definitely, you
Starting point is 00:43:46 know, Gia, who was on the show, who wrote Instagram face, talked about like the proliferation of this beauty standard on Instagram, changing what women did in real life with their bodies and their faces to match this beauty standard. And I'm interested in about this app, could we game the algorithm in a way that plays to countering that? Countering the fact that, like, depending on how much time a man spends on Instagram. Right? Oh, this is interesting. Or even a woman's use of certain sites informing how they behave.
Starting point is 00:44:17 Because, you know, I know all the apps talk to each other and they're spying on us. No, you never did that, of course. But, like, then create this machine learning algorithmic thing that can shape a man's preferences in a way that nudge him in the right direction, accounting for that. Or if it's a man that is not on Instagram at all, you're like, oh, you haven't been destroyed. Right, a clean mind. Yeah. I mean, that might work. Something that gets very hard is when the app tries to do something, tries to change people's behavior.
Starting point is 00:44:49 And actually, we got a lot of criticism or commentary, I guess I'd say, about this in the wake of publishing the racial data that we were talking about at the very beginning, and be like, well, why can't you guys do more to make, again, Asian men more attractive to white women, or whatever it is? And the fact is, there's very little you can do to like move people because, first of all, they've had whatever, however many years of their life or however many hours scrolling
Starting point is 00:45:14 through Instagram, super hard to undo that. And also, if you don't deliver to people what at least they think they want, they're just going to leave. It's not like you have to use a dating app or Tinder or whatever. You just do something else. And so if you're showing some guy's been on Instagram hardcore and is looking for that look, and you're like, hey,
Starting point is 00:45:37 man, check this out. This is better. However you want to frame that. Yeah, this is different. This is different. Which you may also find attractive. I think you'll really like her. Some people might be up for that kind of thing. but a lot of dudes are just going to be like,
Starting point is 00:45:46 with all the girls in here, ugly, I'm out. You know what I mean? And like, it's hard. It's very hard to, you kind of have to let the users drive what you give them, which just can be bad. Obviously you're reinforcing some negative shit that way, right? But otherwise you just end up with a situation where people are gone. That's so interesting to me because I've always felt,
Starting point is 00:46:06 and the public discussion is that these apps are changing our behavior. Oh, I think that's definitely true. And they can... That's definitely true. It's making you angrier, it's making you argue more, it's showing you their stuff. But it's like almost in unpredictable ways. Like, I think... I don't know any of the founders of say Twitter or Facebook, but I think if
Starting point is 00:46:27 you had asked them in 2006 or whatever, is Facebook going to make people really angry and is it going to become the world's like greatest propaganda tool of all time? Mark Zuckerberg probably would have been like, what are you talking about? I don't want that. I just want to like have, he probably genuinely wanted friends to meet friends or whatever or make money, you know, and be powerful powerful which a lot of people are like that. Apps definitely change the world so I'm definitely wouldn't say that they change behavior but there has to be some component of them that is delivering what what those people want. Yeah they
Starting point is 00:46:57 like amplify the crap that you already bring to the table. Yeah we already are like it's you know. Don't go anywhere because we got more what now after this as a data expert I'd love to know how much you allow the data to influence how you then move in the world you know I definitely try to live more by intuition and just... Oh, that's interesting. Yeah. I think just getting back to this like perfect love algorithm or whatever, like I just, I
Starting point is 00:47:32 genuinely think that's impossible to create a computer program that's going to predict with any real defensible set of certainty, like who person A is, which of all the person B's out there, who A is gonna love, you know? There's something that's possible. And I think there's just a lot more to life. I mean, hopefully for, you know, maybe for not that much longer,
Starting point is 00:47:54 but like, than like a phone or whatever, you know? And the internet for sure. And so I just, I really try to, honestly, I am one of those type people who try to stay away from all of that stuff. I like the ability of data to tell stories. I was actually just working with my child on an assignment about the Beatles evolution as songwriters.
Starting point is 00:48:14 And we have Hard Day's Night from 64, Sgt. Pepper 67, Abbey Road 69. And you can actually go through and see in the data of the songs how they've grown, how they grew as songwriters. And just looking at the complexity of the instrument, like how they've grown, how they grew as songwriters and just looking at the complexity of the instrumentation and the chord changes and you can actually quantify it was like a little mini data because it was fun to do. So I do enjoy that stuff, but back to one of your points, like I think you can be overly certain about a lot of things if you're just looking at numbers, because numbers aren't very subtle, right?
Starting point is 00:48:40 They're just sort of facts that can be easily compared and you can decide which one is bigger or better or whatever it is. But so little in life can actually be quantified down to a number, like outside of the world of sports. You can try and you can pretend that like a 9.3 really captures how attractive someone is. We all know that's not really true, right? Like two 9.3s, there's going to be a different opinion from every person that sees these
Starting point is 00:49:02 two theoretically identical people, right? So I just, yeah, I think that's, I also try to stay away from that, from data for that sense of the false sense of certainty about things. What do you think it was that you got from the data that made you want to share the data with the world? Because that's, that's something I found anomalous. One, because it had never been done before. And then two, because it had never been done before. And then two, because it hasn't been done since. Yeah. It was a weird time. It's interesting to me that you had all of this data that told so many truths and you
Starting point is 00:49:33 put it out. It's arguably like one of the biggest studies on dating, on relationships, on race, on gender, on age, way bigger than any Gallup or Pew research. Because those are like a few hundred people, thousand people if you're lucky. Also accurate. Yeah, and this is like, that's what I mean, but like, what made you put it out? Because you know, Facebook guards it with their lives, you know, until they're testifying in front of Congress, they don't tell us any of their data. You know, we only find out they knew that Instagram was bad for young girls when they're in trouble.
Starting point is 00:50:06 Do you know who else tells us the truth? Who? Pornhub. Oh, Pornhub does. Pornhub are the other people that... They'll tell you. People in Nigeria are searching this. This is actually what you're searching.
Starting point is 00:50:16 People are the same. They all like, you know, they're into the same thing. That's the only other place like we get that. Yeah, but what do you think it was? What like, what were you hoping to achieve by revealing something that has been kept secret for so long? You know, I guess there was that period 2009, 2010, where data seemed revelatory. And this is pre Cambridge Analytica and the whole kind of engineering of the first Trump candidacy and fake news and all of that stuff.
Starting point is 00:50:41 And there was just kind of, since Corny, it was like a hopeful period, I guess, for the internet, you know? There was like Airbnb, yeah. Uber, you mean I can just get a car and I don't have to like wait 20 minutes? You know what I mean? Like that whole vibe, especially in New York, it's just different.
Starting point is 00:50:55 And so we had all this data, we thought it was really interesting about what people thought was attractive, about how different races would interact on our website or our app. And, you know, we kind of didn't have anything to lose either. We were just like, all right, let's just do this. Facebook is a billion dollar or whatever, trillion dollar company maybe now. They obviously have a lot to lose and they're heavily scrutinized.
Starting point is 00:51:19 And in 2010, we were sort of under the radar. Online dating wasn't even remotely as cool as it is now, and obviously it's not even that cool. So it was like mostly weird, even in 2010, you know? And so we figured it would just be, it would be interesting. It was like the perfect like cocktail party conversation, you know? And yeah, it was, it was, I guess it was just like, it was like a view into people that was just only coming into existence, you know, the internet obviously had been around for a while, but like there weren't websites
Starting point is 00:51:50 that did the kinds of things that we were doing until 2010 or whatever. And so you couldn't have learned these things in 1999, even though the internet existed then and like, we just thought it was cool. And we could find out what people thought was hot and talk about it and maybe make fun of it a little bit and make fun of ourselves. Yeah, I don't know. It's weird though to look back because it totally the door completely closed. Yeah, basically right after data closing came out. And that was one blind spot in the book where it's, I was thinking about this on the way over here. The entire tone of the book is like how interesting data is, how great it is, how it could lead
Starting point is 00:52:25 to these different understandings of couples, of people, of systems, whatever. But you know, come 2015, 2016, I was completely ignorant of the fact that data could be used. It always had a marketing component for Facebook or whatever. They use their data to sell ads to people, but I never thought it could be used to like sell ideas or sell like a worldview, like en masse to people as it was in 2014, 15, 16 by like Cambridge Analytica and Steve Bannon and it's still for this day is going on. Now it's full on. Right.
Starting point is 00:52:56 Exactly. And so like, it just never occurred to me that you could have these macro political changes, for example, through data and through these algorithms that could be manipulated in that way. So you know, and I, in some ways, maybe it's good that these companies are locking their stuff up because then nobody else can go, I don't know if I would want Facebook to publish all of their data because then people could go manipulate more people. That's interesting because you think when we know the data behind something, we're then more able to go in and
Starting point is 00:53:29 manipulate those weak points. Right, exactly. Yeah, which you can then go spin or whatever. What I did love about your book is, for me, you're reading the data and stuff. It made me think about how we can interrogate our choices. Because the data is like this truth serum telling us things about ourselves that we deny. It made me think about when I look at my screen time use on my iPhone. And when it's just like, just shows me the hours, you know, like the colors and the...
Starting point is 00:53:57 You're like, I spent that much time on Instagram. You see it. It shows you yourself in a way. And it helps you be real with yourself too, right? Which is like always good. And I think culturally we can be quite delusional. Like every side is very high-minded right now. Every side has got it right. But what data just says, well, this is what you say and this is what you're actually doing.
Starting point is 00:54:16 And it leaves you to just interrogate your choices whether you change or not. I still think that's a useful exercise. Yeah, I mean, the first step to change is going to be to do the interrogation, right? So yeah, like I'm the same way too. I'll... Whatever.
Starting point is 00:54:27 Screen time, you're like, god damn it. And then you go and do the same thing, but at least it's there. At least you understand what's going on. It's undeniable. Like I can't lie to myself. Right, exactly. So yeah, I like that part about it. The one part of it is deniable.
Starting point is 00:54:40 I have a qualm with them. If you have your phone open on like CarPlay, or if you, it counts as a screen time, but it's not screen time. Oh. Yeah. So let's say you're navigating. It counts that as screen time. And for me, that's not what I mean by screen time.
Starting point is 00:54:55 I don't want you to tell me, Trevor, you used your phone for four hours today. Yeah, I drove for four hours. Now I'm sitting there depressed because I think, because no, that's the other side of data that we have to be careful of. I think of how many people data has the other side of data that we have to be careful of, right? I think of how many people data has made them 10,000 steps. That's not true. It's not a real thing.
Starting point is 00:55:13 Yes, walk. And better, it's better to walk more than to walk less. Eight glasses, where's the data? It's not the data. Do you get what I'm saying? What's the dark side of it? Like I have a little baby and we use a monitor, which I won't promote the company because they didn't give it to me for free.
Starting point is 00:55:27 But basically it tells me her heart rate, her oxygen saturation, tells me how long she sleeps for. Yo, what? Yeah, oxygen saturation. Is it like a pad that she sleeps on? No, it's on her foot. This is insane.
Starting point is 00:55:41 Yeah, oxygen saturation, it tells me if she's having wiggly sleep, it tells me if she's having like restless sleep, tells me when she's in deep sleep. And this is like the dark side of data. Yeah, I was going to say, do you find that useful? That just seems entirely interesting. Oh, I'm paranoid. I'm always worried my babies are going to die. So I like, I like, I like going into this thing. But like, I remember before I had that with my first son, if I wanted to know if he had a good night's sleep, I was obviously there, eh?
Starting point is 00:56:12 But I'd look at him, I'd be like, oh, he seems a bit cranky. Now my immediate instinct is like, let me go into this app. Because sometimes they'll tell me she's wiggly on the app and I'll go upstairs. Whereas I would probably just leave her to be wiggly, wake up, she maybe cry a bit and go back to sleep. Like that's probably what would have happened in my mother's time. But now I have this app that I'm looking at,
Starting point is 00:56:34 oh my God, she's got 98% oxygen saturation, which is perfect. Why is it not 100? Now I have this information that is actually not so real. Yeah, it's confusing, It's actually making me more paranoid. And I think from a, that that's how this hyper data world can like be quite dark. I would actually love to know. So when you're designing an app, we're all users.
Starting point is 00:56:56 Most people have used a dating app. How do you find the balance between putting the person in front of us who you think we should see versus putting the person in front of us that we want to see? That's a great question and that's something I think most people don't really... They don't understand how the back end of these things works. Because also we have to think about the person that we're... Like their experience too, right? The person you're showing. their experience too. Right. It's like the person that we're showing you.
Starting point is 00:57:25 Yeah, exactly. So one of the very first things we learned about having a dating site is that there's this thing we call the focus problem. So guys just want to see the hottest women. Right. And so if you just go by what the guys are sort of telling you they want, they want to see the highest rated women and just a giant stack or grid or whatever it is, but if you go and do that and you kind of, uh want to see the highest rated women and just a giant stack or grid or whatever it is.
Starting point is 00:57:45 But if you go and do that and you kind of try to meet their need without any other consideration, well what happens? Those women get tons of messages from tons of randos, their inbox explodes, it feels gross and they leave. And then now you're left with, if you just showed all the tens, now you're left with nines and eights and so forth. And you end up in this death spiral because also the guys don't get any messages back. So you have to kind of look at it as a, as a pair of people always, not just what are
Starting point is 00:58:12 we doing for Trevor today? It's like, what are we doing for Trevor and this person and Trevor and everyone is in relation to another person. Yeah. You have to think of it like that because otherwise, you know, I, we could show you the and hottest women in the database, but that's not gonna be good for you ultimately, and it's definitely not gonna be good for them if we do it for everybody, right?
Starting point is 00:58:30 And I think most apps do this at this point too. We would do sort of like a hotness sort of collar. So if you're an eight or whatever, like- This is a picture, just on the picture, right? This would be one of the components. We would show you nines, eights, and sevens with maybe a few tens and maybe some fives This is a picture, just on the picture, right? This would be one of the components. We would show you nines, eights, and sevens with maybe a few tens and maybe some fives and whatevers just to really reduce people.
Starting point is 00:58:52 That way, they're seeing someone like themselves, you're seeing people like yourself, and that's the optimal sort of band for there actually being a productive conversation between the two of you. And then we would also throw in information, like the kind of classic matching stuff of like, you know, how important is religion to you
Starting point is 00:59:08 or how important is politics or whatever, those kinds of things. That would be maybe a third would be the questions about the two of you. A third would be this attractiveness matching, and then we would throw in a healthy dose of just like randomness. You can't just give people what they want,
Starting point is 00:59:21 because your app will explode. You'll end up with this focus problem thing where you're just showing everybody, you like seeing hot people too and you'd have the same problem sort of in reverse. So you've got to be careful and manage your stack of profiles if you're doing it that way. I've always been interested by how the data shows us that most people grade other people's attractiveness by where they think their attractiveness is. It's funny.
Starting point is 00:59:46 Just generally. Because everyone will... And again, we live in a world where depending on how people say it, some people will be crude and just like assholes about it. Sure. And then some people will be like overly sort of fake about it. No, I don't even see whether someone... To be honest with you, until I know them, I don't...
Starting point is 01:00:01 Whatever, whatever, whatever. But for the most part, when you just look at the data and the honesty, get it away from what people tell you, there is generally that ban where people go, Oh no, I'm out of their league and they're out of my league. Yeah. So, okay, let me ask you then a few things before we let you go. It's like, you are on the back end of this. Everyone is trying, I assume everyone's trying to find their fairy tale, their story, their journey, whatever it may be.
Starting point is 01:00:28 Right. What are some of the tips that you would give somebody who is on a dating app to try and maximize the experience, not maximize their hookups, not maximize, you know, but just something real where you go like, Oh, Hey, you know, this thing you do. So let's start with like the picture. Right. Is it better for somebody to have a Photoshop picture? Is it better for them to have a group picture, a sunset picture, a silhouette picture?
Starting point is 01:00:52 Let's start with that. Just like the most basic thing. Definitely wouldn't do group. That just introduces the logistical problem of trying to figure out who you're messaging, right? Okay. Some people love the group one. I know. I'm always intrigued by that. I think it's a mistake, yeah. I guess you're trying to flex that you have friends. Yeah.
Starting point is 01:01:06 It's kind of like the reverse of what you're really trying to do. You know, I think in general, my advice would be something that we've talked about already. And it's just like, you really are, you just need that one vote. You're running for office and you just need one vote. So being yourself is super corny, but it's also true kind of accepting the fact that maybe you're going to get a lot of nos out there and being okay with that. Because I think if you start engineering your profile to increase the number of likes or whatever yeses that you get, it is going to be more noise. Because you're going to have,
Starting point is 01:01:43 you are ultimately only going to find one person, right? So what does it avail you to have a hundred people messaging you at the time? Ninety-nine? That's just 99 more people eventually you're going to have to kind of like get to know with, right? And so I would just say really bring out the things that make you unique. I mean, that's just all like grandmother stuff. I mean, like, you know... Well, grandmothers were right. Yeah, sure.
Starting point is 01:02:04 There's a lot of way grandmothers were right. It's nice to actually see the grandma meets up with the dad. Exactly. Where does grandma mesh with tech? There is that wisdom of the ages that I think is a real thing. Even my wife's parents are from an arranged marriage. And they're super happy as are all of their siblings. And I think there is something to that shared worldview
Starting point is 01:02:25 and having that system was designed to bring together people of a common sociological context, right? And they knew that that was what really matters, right? And I think they're right. And anyway, to get back to your question, like, I think doing the things that make you unique foreground those things, don't try to like bury the like I think doing the things that make you unique foreground those things. Don't try to like bury the lead, so to speak, and don't leave it for that second or third message.
Starting point is 01:02:50 I think be willing to take more risks, I'd say, especially for people who tend to get a lot of messages. If you think someone's kind of cute, but maybe they're not normally your type, go for it more. Because I think ultimately that stuff is so unpredictable, especially people's digital presentations of themselves. It's so different than what they're actually like when they're sitting in front of you. Many fish have been catted. Yes, exactly. There's that too. But the opposite is true too, right?
Starting point is 01:03:15 Where I'm sure there's a lot of people that are presented way more lamely than they would be in real life. The first time I met my husband, because we met on Twitter, and like, I kind of clicked his profile. But then when I saw him walk, I was like, oh my God, he's hot. That's always better. He doesn't like his pictures. He's like, it was like a headshot, you have a victim kind of thing. And then I was like, oh my God, he's a good looking man, I should have dressed up more.
Starting point is 01:03:38 But you know what I mean? So it's just like, it's so interesting that you say that. Yeah. So I guess anyway, to doing it to a few few things, I think put as much of yourself out there as you're comfortable doing, like your authentic self. Take more risks with the people that you say yes to, or at least engage with, and be willing to accept that the process generally sucks. It's not necessarily the app's fault.
Starting point is 01:03:58 It's just how being single and trying to date is. And that part of it is going to be lame or boring or terrible or awkward or worse maybe. And it's just how it goes. And you can't kind of give up. And again, like, I think dating apps are very, very far from perfect. And there's tons of very great ways to meet people that you're really going to, I didn't meet my wife on a dating app. So I'm not trying to show for these things.
Starting point is 01:04:24 But I think if you're going to be in that game, so to speak... Which people are, whether we like it or not. It's just like being in the world of... It's like having a phone now. Yeah. You can't not have a phone. Yeah. And so, like, just... I guess if you're going to be in that game,
Starting point is 01:04:36 try to de-gamify it as much as you can. Don't sit and try to play numbers like I know a lot of guys will just be like, well, I swipe right on everybody because nobody writes me back, So I'm just kind of like, you know, spray and pray You know just just like wait actually actually on that point. Yeah, does that Change anything and how the app actually sees you that's something I've always wanted to know So for those people who are swiping on everything, yeah, that's a great question. I I it should doubt it does because I think, I just don't think the algorithm behind a Tinder or a Bumble, they put that kind of work into it to make that happen. And that's no slighting against those companies.
Starting point is 01:05:14 I think they just had different priorities. I think in that sort of hack developed after I left OkCupid and after OkCupid was a thing of just basically just like power swiping right on everybody and just seeing what happens. But definitely it should. I mean, kind of to our point earlier where you were saying like, if you have spent an hour on the app and you liked one person, that should be very powerful. I think it should. Yeah, I agree as opposed to liking a thousand or whatever.
Starting point is 01:05:37 But I doubt that actually gets in there. But it should. That's another good tweak for dating apps. We've given you like, we've like, workshopped your next business. If you can make it better for everyone, make it better for everyone. Christian, thank you so much. Thank you for joining us. Thank you for not, you know, thinking it was a scam. Thank you. You see, you put yourself out there.
Starting point is 01:05:55 You thought it was a risk and you took a chance. Oh, I had a great time. You guys are amazing. Yeah, you know, and if you regret it afterwards, that's fine. Great first date. And if you regret it afterwards, that's fine. Great first date. What Now with Trevor Noah is produced by Spotify Studios in partnership with Day Zero Productions. The show is executive produced by Trevor Noah, Sanaz Yamin and Jodie Avigan. Our senior producer is Jess Hackl.
Starting point is 01:06:21 Claire Slaughter is our producer. Music, mixing and mastering by Hannes Braun. Thank you so much for listening. Join me next Thursday for another episode of What Now?

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