Wolf and Owl - S4 Ep 32: Night In Vlogs & A Dead Laptop

Episode Date: August 13, 2025

We’re talking… Rom’s last day at Disney World, a nasty bout of food poisoning, influencer ‘night in’ vlogs and Tom having a go at making one himself, a smashed phone, some very frustrating customer service and a follow up email from a Wolf & Owl fan. Apologies for the slightly premature end to this week’s show - Rom’s broken laptop brought proceeding to an abrupt halt. But thankfully, Tom still managed to record one of his oh so sweet closing thoughts to end things on. For questions or comments, please email us at [e-mail] - we’d love to hear from you. Instagram - @wolfowlpod TikTok - @wolfowlpodcast YouTube - www.youtube.com/WolfandOwlPodcast Merch & Mailing List - https://wolfandowlpod.com A Mighty Ranga Production For sales and sponsorship enquiries: [e-mail] Learn more about your ad choices. Visit megaphone.fm/adchoices

this is so weird my quick time thing is saying it's recording but it's not the time's not clicking up at all so bizarre oh really your meeting here's being recorded each you get the sound from the zoom right yeah that's true all right cool let's do it yeah yeah what you want beak or jaws feathers or fur sharp teeth or feet with claws whatever's prefer they'll grant you all last request to steady your nerves then podcast a be parts get severed and sirk. Bring your weak shit, wear the wall for nowler. That ain't just a mistake, that's an awful howler.

Both of them are known to pull up at your shows. Have the crowd witnessing a murder like they rolled in with a gang of crows. Fuck their censorship, let them see the whole thing. They stay dressed to kill, never sheep's clothing. Dark enough to turn the sun to the moon. You'll see nothing. All your hear's a huffer puff and the... Expect killings, red spilling and flesh ripping.

Impressive in it. The death bringing his head spinning. Just kidding. Every word in his song's about to grow. Men dressed up as a bird and a dog Welcome Yo! Woo-woo-W-W-W-D-A-W-D-A

Welcome to the Wolf now I'm still, I'm just still at Disney And it's 6 a.m. here And we're about to leave. It's a less impressive view than the one we had last time We felt like we were a sort of part of the Disney world Because you could see windows and people, yeah I know, but I felt less in control

when we're in the other bit so I'm in the corner now so I can see it. I like it but you coming home today? I'm home today bro. How since we last heard from you how's the Disney and your bloodstream feeling? We've done

I reckon I've done every ride at Disney every single one. I can't think of one that I haven't done. Done the Disney ride, done the shopping eating the snacks you know like I'm in but I'm out now because I'm about to leave But it's been good, man.

Are you Disney done? Well, I mean, that's it. There's no more Disney to be heard, unless we have a spot of Disney lunch before we live. Yeah, but if Mickey came in now, right, it was just you and him sitting there and he was making himself a coffee and he did that little glance over his shoulder, he saw you like that, waits for the podcaster to finish because he's a gentleman and he's obviously in the business himself. And as you get up to leave and you sort of went, all right, Mick.

And he went, hey, Ramesh, I got an offer for you. If I offered you another week here, all expenses paid, would you take it right now? No. I mean, if it's all expenses paid, then yes, I would, yeah. But the other thing is, like, it's actually quite exhausting. Being in Disney? Do you know what?

It's like a job. He is. I guess you've got to see stuff. It is fun, but I mean, yeah, it's not you've got to see stuff, but, like, it is fun, but I'm it is fun, but I've looked on my phone. I've done 30,000 steps every day. pretty much. Oh, there's not going to be anything left of you when you come back.

I think I might try and I need to find a way to be walking around a theme park every day because it's the best card I've ever done in my life. Can I just say your life is your own theme park if you set it that way? You just got to keep walking, baby. Yeah, but I mean what I'm saying is I haven't got, I haven't got five to six hours spare every day to wander around. That's the point I'm trying to mention. Yeah, but how many hours?

It's easy to save my life is my theme park, but like a theme park, there's bills to pay, do you know what I'm? Yeah, I guess, I guess. But then just get excited about walking between things like you do. Like, you know, if you come on, Fia, hurry out. We need to get to Donald Duck's Crazy Alley or whatever. Yeah, that is probably the one that's got the biggest cues, actually, Donald Duck's Crazy Alley. And then there's Mickey's Crack Den as well, which is probably the second most popular.

And then there's sort of Goofy's Den of Iniquity, which is... Goofy's Brassers. Goofy's brothel. You've got to have a lot of fun in here. Have you sort of spent time with Ed? Sorry, that was my. Wow, your daughter, that's got so much better. Yeah, thanks, but.

Have you spent time in any of the characters? Like, sort of, like so, any of them? Because you've been there for, what, two weeks. Has anyone sort of, have you walked past, anyone's sort of recognised you and gone, no, shit, I've met you before? What, are the characters? Yeah, like, are you asking if the characters are recognised me? Yeah, like, Mickey comes into the hotel.

Yeah, but I mean, I did. Yeah, I did meet Mickey, but he's not watched avoidance. So, you know, there wasn't... No, no, he doesn't know your rummish regular TV, but it's like, oh, hello, Gap. I saw you last week. You've been here for two weeks. No, they don't do that.

They don't do that. It would be sweet if they did, but no, they don't do that. Grace has got a mini-mouth obsession at the moment. She's very much into mini-mouth. What are you doing? You're quashing that down and trying to get her into Mickey. Like, Mickey's good. What's Donald Duck Smith is called?

Daisy. Daisy Duck, yeah. Yeah. That's the one I find her quite irritating, if I'm honest with you. In what way? Well, she, I think she's got very moniker from Friends. In what way? In what way?

Like, if she's in a scene, she takes it over. She can't play it small. She's such a big character. Well, both the ducks are. Famously, Donald is very, he's very understated. The only duck I like is Scrooge. Okay. I mean...

I like Scrooge with a duck. It says a lot about you, to be honest. I mean, we are talking, I am talking to somebody who's sort of slowly kind of doing various bits and keeping up various revenue streams in order to kind of hold onto them and cling on to them, bought himself a little palace

in the most affluent area of London and it's now sort of just what, I imagine, like all of the work that you've had done in your house, I imagine one of those rooms is some sort of money pit that you're going to dive into in your trunks. Yeah, I'll tell you,

money pit wise, it's literally, I've got about a 15 quid in it at the moment the way fucking things are. As soon as it comes in, it comes out. I actually, I got caught last night, well, into a, which is an insetate, so basically me and Catherine were working out having a little workout together, doing a bit of Pilates and some work.

That's really sweet. Yeah, we like a workout together. It's fun. We put Grace to bed and we have a little chill. And then she said, oh, do you want to watch something? Is there anything you're watching? I was like, not really, yeah. So do you not talk to each other when you're not working out then?

No, we do talk a bit. We do talk a bit, but to be fair, I've had a, I've been working at home for the last sort of week, so it's been, I've been at home quite a lot. And I spent all weekend with quite intense food poisoning, so she's had just about enough of me in the moment. Yeah, I can imagine. I got the most brutal, I had some prawns on Friday night that literally took me to a place that I didn't think I was going to come back from.

Like the stomach cramps I had were biblical. I was in so much agony. You know, like, and I'd literally get into bed and I start like, just, yeah, get him to bed and I go, shit, I've got to go again, I'd sprint to the toilet to the point where Grace, who is sort of sleeping in our room, she's sleeping on a mattress on the floor at the moment because that's where she likes to sleep.

Oh, I forgot, you like to play this game with there, don't you? Let's be homeless. What was she like about you? What was she like about you pissing all over it before she got? She likes commentating now. But she liked that. she like that yeah and every sort of time i walk past it i throw some loose change on her that's our money pit uh and i get i get out uh get out of bed to go to the toilet and kaffin went are you

all right are you okay and then great grace went here we go again it's like you know sort of like oh he's just going to be winching and complaining for the next 20 minutes um awful food boys anyhow so kaffir and i think it's then to her credit it'd be very simple thick and sweet but she had enough of my moaning so she stuck on um for a bit she stuck on molly may and then she was like i was going to watch zoie ray who's i don't know if you're accustomed to zohy ray is molly may sister okay um so she only is she only watching molly me's family stuff yes inside it's like why are you like why are you watching it this this is such a fucking insight like look i've got nothing against i should be quite open i got nothing against either of these people i don't know

them but i'm like have you ever watched any of this sort of stuff I did start to watch the Molly May thing because I'd No, not the documentary No, the documentary What are you talking about? This is her vlogs, her vlogs Okay, no, I've not watched those

Like Molly May's Molly May's, I guess have a Molly May is pretty good at what she does vlog-wise I mean, it's not made for me It's not made for a fucking 46 year old fucking grumpy dad of one But we then start watching

This Zoe Ray And she was doing a vlog About her having a night in and she was bored so she went to Tesco's and bought some pajamas and the ingredients for a shepherd's pie and then came home made the shepherd's pie tried tango cherry for the first time which blew her mind um like and then Catherine went I'm just gonna I'm done like I've done my I'm just going to I've got some stuff to do uh like before bed and I was like course you want me to turn this off and I went oh no leave it on I ended up watching like I made a video

on Instagram I was taking a mick out of this woman right and I'll talk to her credit, she then DM'd me and was very, very funny. And shout out to Zoe Ray for being, you know, a good sport. But I was like, I don't get what this is. It's essentially a really boring night in. And then I ended up watching a whole video of her going camping, which was a bit

more interesting. And then I was like, just stood there in, like, a caffeine literally came down. It's like I've been caught watching porn. She said, what are you still watching this? Why are you watching this? I want you watch it. It's weird that you're sitting watching this. Can I ask a question? When you posted the Instagram story,

about Zoe Ray. Did you tag Zoe Ray? No, no. So what? She just follows you and found out that you'd... She doesn't follow me. She doesn't follow me. Someone must have messaged and said, this big dungus has commented about you. And what exactly was your comment? Well, first of all, I commented, I'll read out what I put. Just watching whoever this is during our workout this evening.

Just watched her shop for Shepherd's Pie's Ingredient. shepherd pie ingredients in Tesco's. Now she's contemplating our favorite fizzy pop. I'm contemplating dropping a dumbbell on my head. What do you think is more boring? Watching it actually happen or transcribing it for people? Yeah, but I'm in the mix now. And then I genuinely, yeah.

Yeah. I watched the camping one and actually got quite emotional because it actually seems like she's quite a sweet kid. What happened? Is she a cherry coat? And then I read into it, and then actually she's had quite a lot of controversy as well. I don't know if you know about this stuff.

I'd love to hear about it, tell me. Yeah, she... Well, she went to Bali with her husband, and they stayed in a hotel for 24 hours, and then she left, she left, and she sort of went quite hard in on Bali. Oh, my God, I do know about it. I do know that...

I remember this, because she just didn't like it, right? Yeah. And then sort of, she sort of did a scathing thing about... And she said it was kind of... She was pretty harsh about it. Yeah. I always think it's slightly tricky

to go in on a country after you spent sort of less, than a day there. Yeah, but also a country. I think it's difficult to go in and a country full stop. Yeah. But a hotel

though, staying at, it looks incredible. Anyway, I mean, she's like, look, the difference between you and some of the places you've been and how you can hold her... She's literally the opposite of Rummish Ranganaathan. Like, if that was your night in,

that would have been so much more interesting. First of all, it wouldn't have been. You know that it wouldn't have been. Second of all, what the... Just trying to get X videos working, fucking Kirstama. Got to do a proof of age. How many times I've got to take a selfie for this thing to verify me?

I've actually posted my driving licence to porn hub. Fucking old, Lisa's only out for 25 minutes. Fucking out. Jesus Christ. I need the verification confirmation, please. Time is of the essence. Theo, what's our VPN? Theo!

That's not wanking, bro. Stop waging, you dirty old man. Lisa, just, why don't you want the dogs from me longer, love? I need a little bit more downtime, please. That's a ring doorbell. That's going to be that fucking deliveroo. Lucy, have you got an envelope bucket, put my passport in? I just need to get this verification confirmed.

No, I've actually decided... Lisa, where's your credit card? Where's the credit card? I'm actually going to get a flight out to California and meet these people. just let them know, just show them my phone. So it's like a future. It's future-proofing myself.

Fucking starve, are you bloody fucking piss-taker, mate? The thing I don't understand about vlogs is, like, the thing that you described about her just going, is it just like you're, they're not setting up something to, I mean, listen, as I say this, I realize I'm building myself a glass house to throw stones from here because at the end of the day, we're not making any concessions to entertainment.

and doing this podcast. But the vlog is just like, is it just like join me today as I go to Tesco's or something? Yeah, I mean, it's literally like, I'm in this Saturday night, this is what I'm doing. Like, look, I'm taking a mick out of it.

Caffin watches these things. And then I stood there and watched someone I don't even know, like, you know, I adore you, right? I think you're one of the funniest. But if you called me and transcribed that night that she'd had to me, I'd go, what's going on here?

Like, it's literally how you're just, you know, I fancy cooking a shepherd's pie because I didn't have a shepherd's pie for a while, so just went to Tesco's, got all the bits for a shepherd's pie, went with a sweet potato because I'm watching my carb intake, made another one for Molly, May, for when she gets in, and then I saw some soft pajamas because I've actually got loads of pajamas that are, I've got like shorts and then I've got like long sleeve top, but I've got no actual set. So I thought, actually, I need a set of pajamas. So, you know, I've got these ones.

It's actually really soft. They're really nice. And then, yeah, that was pretty much. I'm just listening to you do that. I quite enjoyed her. So I'm starting to think that. Yeah, but it's actually quite relaxing in therapy. But look, but I've had a lot of people message me saying that she's a very sweet, sweet soul.

And she's a nice, she's got a good side. How different is that from somebody? Maybe if we have a guest on here at any point, maybe Zoe Ray is a guest that we get on. I mean, how different is that from, I don't know, from somebody, I don't know, documenting their day going to the dump or something. Is that different? No, no, no, no, look, look, yeah,

can I just say, by the way, can I just say full transparency? Yeah. Right, my trip to the dump, I put a little bit of a soundtrack, I tried to make it relatively amusing. Look, but maybe this is a future. Maybe, like, literally,

if I was to do it with just going to the shops without any funny quips, mate, if you're not thinking of any funny quips and fucking life is sweet, do you know what I mean? If you're not having to think of a joke of sorts or anything, do you know what I mean? Yeah, no, listen, I've watched the Mandra of Promo stuff. But my question is, is there any, is there any chance that you can do?

Some snarky little brick. Is there any chance that you might? I'm not, mate. I'm going to be a bit snarky. I've been in a fucking hotel with a family. I ain't have me X videos for a fucking footnight, mate. No, my question is, would you ever think about doing a vlog? Yeah, I mean...

I'd love to say it's some homework of doing a vlog between now and next week. Okay, yeah, I'm going to do a day in the life type thing. Yeah, I'd love you to do that. And then, have you got a YouTube channel? Yeah, I have a minute, it's fucking... Okay, cool, let's do it. Yeah, I mean, just like, I mean, pick a random day. I know you've got quite an exciting job on the amount.

I don't want you like documenting that. It's got to be something like... No, no, no, there's something. It's an everyday thing. Okay, cool. Right, okay. Like, make it so, like, no cool sexy stuff, just, like, just very, the mundanity of my life. Yeah, and like, you know, just like you going into, just like, general, like, everyday stuff, yeah.

Okay, okay, we're on it. I mean, do you know when we're talking about mundanity, and I know that this is a bit of bat and ball now because I know there's already an email that's coming about. I had an experience, or me, we didn't get more Catherine than me. Right, so we were on Saturday when I was in, in not a great way, but we popped into town. We had some bits to do it, I wanted to get out of the house,

so the three of us walked into town. On the way back, Grace was watching saying on Catherine's phone, playing with Catherine's phone, she got annoyed with it and decided to throw the phone into the road. So he threw the phone into the road and a car drive over it. Which was probably like, watching it happen is one of the

most hilarious things on the basis. It said, number one, throwing it on the road was like, oh, you don't throw the phone. And then literally watching a car drive over your wife's phone. Can I just, can I just, can I, I think it needs, listen, the fact that you've delivered this in such a blaze way, I'm going to be honest with it, is about six

or seven red flags. So, first of all, you're going to need to give me a bit of context here. Yeah. Talk me into the circumstance that led to Catherine throwing the phone into the right, please. No, no, Grace through the phone.

Grace, Grace, Grace, sorry, sorry. Grace. I misunderstood. I thought Catherine through the phone. I missed heard. No, no, no, no, no. So we're going on. She's watching, saying, Grace, can I say, by the way, YouTube? But she's watching kids YouTube, but YouTube for kids is, I don't think, I mean, she's too young.

She's spiraling for things and things. She gets annoyed. She throws it into the, she throws it, not purposely in the road. And as it hits the road, we both sort of, I sort of laugh because it was just, when she kicks off, it's always quite funny. Kathleen chuckled. And then as I went to get the phone, a car just went over it. Okay. That's bad.

That's unfortunate. I'll try and find the phone, sent to get a picture. Yeah, I mean, it's fucking, it's awful, right? So we're like, oh, shit, okay. Saturday afternoon, we're seeing some friends. We were going to, you know, have bits of... What friends? We have, like, friends that step in when you're away, substitutes.

Actually, while we were seeing these friends, I said about you being my best friend, and this person took quite a lot of humbridge to it and said, well, second best friend, surely. And I was like, I don't think me and you are best friends. Yeah, Romish is definitely... Yeah, so what did you say? Like, Rom's come around here once.

Yeah, no, they didn't come to us, by the way. Okay, fine. Still, you're still the only friends we've had around here. Okay, all right, good. That's good to know. Well, she's actually fucking sad. Yeah, anyway. That's actually found me maybe for quite a Saturday.

I digress. So she's without a phone all Saturday, which she sort of like comes at its own problems, you know, who's allowed to, able to buy anything for, you know, 18 hours. So we then, we go to, Sunday morning we're going to go to O2. So we go to O2 in Watford.

And what transpires is maybe the worst customer service I've ever experienced in my life. Okay. Like, look, we've paid insurance on our phones for the last four years as an O2, someone is, an O2 phone. We've paid the insurance, seemingly for nothing. Seemingly, you don't have to pay insurance because it doesn't really matter whether you want insurance or not.

They can't replace your phone. So what? And the kid who worked there, whilst being quite a nice enough lad, just seemed like it was a Sunday. He'd been out the Saturday night. Couldn't really be fucked to sort of do anything. and sort of almost said as such and yeah

I mean Catherine got a lot more annoyed than than I did Catherine was quite a rate on the basis that she's now without a phone we're going away this week she might not get a phone because they're seemingly not going to exchange it it was all a bit of a fucking fiasco so can you can you

I'd love a bit more detail if you're the month on because and also when you've I mean you've got had toddlers we've got a three-year-old who is at the moment just wants to run around and try and just literally sprint off and do other shit. Last thing she wants to stay

is watch sort of how terrorists find return the phone. Well, she shouldn't have thrown the phone into the road, should she? I mean, these are, this is cause and consequence. Yeah, I mean, there's a lesson. I did say that.

There's a lesson to be learned. Yeah, but my, first of all, why did they... I was not very much, yeah. Why did they say that they didn't want to change the phone? Because, like, it feels like... It's just that it's something they don't do in store so it's they're like,

we can't exchange your phone in store. And I was like, look, you know, how do it use? So they're like, it takes a week to exchange the phone. I was like, well, we go. And also, my wife can't be without a phone on the basis that she's got a small child and she can't be going around without a phone. If there's an emergency, if anything happens. What did they suggest as a solution?

Don't know, mate, when I say, literally nothing. Then the manager, then he said, can we speak to a manager? Like, just to see if we can get a bit more clarity on what's going on. He goes away, comes back and said the manager's just in the office at moment. I said, yeah, but we've got a problem here. We need to sort out. And he went, yeah, I don't know if he'll come out. So then he went back and he got the manager and the manager came out and you could tell the manager has clearly had been, you know, either trying to put his sort of passport through Pornhub or having a bet on the football that afternoon. He had

knowing, he had no interest in any customers. And look, man, this is what it is. It's just the state of where we are right now, right? People do a job. lot of people don't take any pride in what they do. I get it. It's soulless. I've done jobs they didn't want to do. I'm not, I've turned up for work and not wanting to be there. It's just, I get a bit of a kick in the teeth when you're sort of... So, I might...

Yeah, and then they were constantly, by the way, going, you could just buy a new headset, mate. But my understanding, my understanding was, I've broken phones before. Don't you just fine up and they send you a new one? We tried that, but they said to take it into a store on the phone. So hold on... On the phone, when you phone them up, they said, go. On the Saturday, we called, I'm sorry, on the Saturday, I'm missing an important, but on the Saturday, we'd called them O2, and they said, when we spoke to someone like O-T, they said, can you take it into a store tomorrow?

We've then gone, yeah, we can take it into Watford. And they said, right, just to see what the damage was, essentially. So now we're in a situation where... Sorry, what's, so what's, I don't understand what the problem is. So they've asked you to take the phone in, you've taken the phone in, and then what's, what's, what's true? changed this. And then they said they couldn't do anything. They said it's pointless.

Oh, so when we went in, they're like, there's nothing we could do for you here. I don't know what you've been sent in here. So basically now, we've lost the day. So we've got to then send the phone off for them to do a thing, but that takes seven to ten days. We're now going away on Saturday. So we then have a situation.

So then you lost your temper in the shop and created a big cent. No, no, I didn't lose my temper. I was very chill. I lost, I was losing my head a little bit of grace. I'm going to be quite honest with you because she was being an absolute shit bag. But I didn't lose my temper with, yeah. I mean, Catherine, I will say, was a lot more a rate. The cat was, and has subsequently, is feeling like I'm living with Michael Douglas in falling down.

Her going cold turkey from her phone has not been an enjoyable situation to be living through. But you're doing all right, aren't you? I mean, can't you just buy a new handset? Or like a little, like, a little, like, cheap one, second-hand one, Why should I have paid insurance? We've nearly paid the handset off. Why should I pay for another handset where it's insured? And they should just give you a new one.

That's what insurance is. Otherwise, look, mate, if I haven't paid insurance full clarity, then, yeah, I'm the idiot. I should then buy a new headset or a cafe idiot, whatever. If we hadn't taken out insurance, but if you're taking out insurance on something, then surely there's a situation where you go, well, that's why you paid 250 quid insurance over the last fucking four years. Can I just say, Tom, I'm beginning to. I hope you don't mind me saying, but you're going to get a little insight

into what might have happened at the O.T. Because I've asked quite a gentle question there, and you've bitten back quite aggressively. You don't mind me saying. No, but look, the difference between me and you is lawyers, right? You're a very sit-back, sedate kind of guy. You're very clever. I'm not going to take that away from you.

I'm passion. I'm Kevin Costner and JFK, mate. I lay it all out there. Yeah, but I mean, Kevin, the difference between you and Kevin Costner is Kevin Costner had a point. You know, that would be my main. Right, listen, I know that this, the guy from O2, by the way, is emailed, because you've, you did your thing that I love what that you do more than anything is when you text and said, um, did Catherine have a problem with her phone in O2 Watford? No, no, that's not what happened.

I said, did you two go into O2 Watford? And I tell you why I did that, because we got an email in and they sort of said that you'd got quite irate or it'd been a bit of a stressful situation. And then I thought, maybe it's a case of mistaken identity because you seem like such a chilled out guy, you know, generally. I was surprised. So then I was like...

I will say that. I'm a passionate person. I don't think I was a right. Okay. They didn't use the word I write. I'm just saying it was like it wasn't a pleasant interaction. It's the point I'm trying to make. Do you know what I mean?

So I think the fact is that who is it from? Was it from the manager? It was, no. It was actually from the brother of the person that served it, who's a big wolf and now fan. Oh, right, the brother. Okay. Yeah.

And the person that served he's also. They didn't say they're a wolf and alpha and I said they're a fan of yours. but if they say the guy I find that almost the guy showed no he didn't I don't think he had a clue who I was if I'm going to be quite honest of you he wasn't like at all

no he knew who you were he did know who you were yeah but then but then he wasn't at all chatty or conversational he just seemed that well I guess I guess it's difficult when you feel someone's sort of breath on your face as they're sort of screaming at you

about getting their phone replaced it's very difficult to then go I loved King Garrow You're such a, you're such a dwarf. I literally, I was very gentle at first. I very like, and my problem wasn't really with him because it was more with the fact that the situation with the manager, the whole situation with the manager was... What's the final outcome?

Well, Catherine's not caught a phone, and we've had to buy her a crappy little handset, which she hates. Because I've not, you know, and we're hoping that her replacement hands. that comes by the time we go away. So they are sending a replacement handset?

Yeah, well, they've got to evaluate her one first. We've had to send that off. I don't understand this evaluating and all this. If it's broken, right? Wrong, I don't. Yeah, but we've had to pay, I don't, we've had to send it off assuming that they then look at it and send her replacement. But I don't understand this? Like, normally, don't they just

go? Well, by the way, she's like got literally 50, honestly, wrong. The hoops and stuff that we've had to jump through, this should be such an easy thing. Your phone's broken, you send it off, it's all done, bang, okay, we'll send you another one. You've paid your insurance. Yeah, that's how it's always, that's always worked for now and then. Yeah, this, I don't know what's made this so difficult. I don't know whether Catherine's done

something differently or what, but it, the whole thing has been a pain in the A-R-S-E. Okay, thanks for censoring yourself. My, my, but did you, have you gone for some sort of lower-tier insurance or something? No, I haven't got for a lower-tier. I've gone from premium insurance, the only insurance we're offered. Whoa, whoa, whoa, whoa, relax. Relax. Can I actually shout out once in one thing. I would say, by the way, the difference, Apple, by the way, we can, so we pop into Apple to see if they can, they can, they've got a handset, we can, I, I've got Apple care because

I've got, you know, the Mac and the phone, I just found, I took out Apple Care because I just look, I'm very, very neurotic about these things, and I've had my pants pulled down. So an Apple, where I said before my phone broke, Apple replaced it that day. So we went to Apple, the people at Apple at the genius bar, shout out of the genius bar. Very kind, very considerate, couldn't do enough, very helpful. Didn't replace the phone, but actually just felt like they actually cared a little bit about what was going on. Okay, fine.

Sorry, I should shout out. Do you mind if I put, to sort of posit it like a counter argument, if you don't mind. Sure, okay. Just, you know, just plain devil's advocate. Okay, actually. Is it possible, is it possible that the reason, first of all, let me just say, I understand your frustration. Cat wants her phone.

Do you know what I mean? And I get it. It's frustrating for couples when their phones break. They're then forced the very real possibility of having to interact with each other directly, which is never a fun time. Yeah. To actually sort of say, how was your day? And so it's awful.

Are we you too recent to a holiday? How much you and Lisa on your phones? Are you at Lisa on your phones a lot on the holiday? I've actually, this sounds like I'm doing this deliberately now, but I've not been on my phone that. Well, if you're at Disney theme park, there's no reason to look at your phone. Do you know what I mean? Like, I've not been on it very much at all.

Yeah, exactly. I've been on it until I look up. But in the evenings, like when the boys go to. Oh, yeah, yeah, I would say so. Yeah, yeah. It's mainly in the morning. Oh, anyway, this is so boring. I can't even begin to start talking about it.

But anyway, the point I'm trying to make is this. I understand your frustration. So I'm not being, I'm not deliberately being sort of, but it's possible, isn't it? that the person that was serving you is only able to help you as much as O2 will allow them to help you. So they're sort of hamstrung. Do you know, if O2 go,

you can't replace the phone straight away, you've got to evaluate it. So that's the message you've got to deliver. So this person is like receiving that information, they're going, well, actually, ideally, I'd love to be able to say to this person who I adore, like, I could just replace the phone, but I can't do that.

And then you go to Apple, and Apple have got a much more lenient policy. So then it's not that you're not commending the staff there are. It's like one of them's got like five pounds to give you. The one's got a million pounds to give you. Which one are you going to prefer? Do you mean? Obviously you're going to prefer the customer service at the place where they give you a million pounds because that's what they've been able to give you, right?

Do you see what I'm saying? Can I just say my... What's saying is, you know, you didn't need to shout. At one point, I didn't shout. You are a ridiculous little prick at times. Right, firstly, to give the, like, the people at O2, the lad at O2 credit, like, if we hadn't been sent there on Saturday and we could have just, we didn't have to go there and go through the whole rigmarole of being, you know.

You would have been calmer. Yeah, I think, well, Catherine would have been a more, more chill. I probably would have been more chilled. I would say as well, like, when you turn up, you're trying to get this sorted. I think he felt like he was, he didn't agree with what it was, what was being, you know, the fact that we're going through it, I think the bigger problem came with the fact that, and I guess that it does come to her, there's something to them, it's the fact that the rules of O2 are completely different for, and I guess the dealing of

customers is unimportant. They've got you in a contract, doesn't really matter how they treat you. They can do whatever they want. You know, and that's nothing against the two guys in the shop, the manager or the guy served me. It's just a thing about someone like O2 or a company like O2 or B2 or however. You had a contract, there's nothing really. much you can do. They've, they own, they, you're done, right? So it doesn't really matter about how they treat you, treat you as shit as they like, you know, it's the same thing with my broadband or anything. You're between a rock and a hard place as a customer and they just yeah, okay, you seem to have got a bit resigned and a bit grumpy about it, so let's move

on to something else now. Um, but um, but I don't think it's as, this is, no, it's not sorted. I'm hoping we get a handset. This is probably why I'm a little bit on edge, because the thought of going away for on holiday with Catherine without a phone. Number one is a worry, but just as parents. The number two is, like, if she's not got a phone, you know, phones become a very big, she's got this phone at the moment that's so slow. No, I understand. I understand. And she said today this morning, she said, God, like,

I can't believe how much I missed, like, just, you know, having an iPhone. I was like, yeah, it was like we'd lost a family member. Yeah. It's very much, yeah. Very first-world problem. It's difficult, isn't it? I mean, it's a good exercise in sort of, it's a good exercise in living without your phone for a little bit,

you know, maybe seeing, is this marriage a thing? No, I mean, we've actually, we've had quite a lot. I mean, yeah, we've talked a bit. I mean, I find that it's, you know, for me it's easier now because I don't have to up my game quite as much. I'm not up against Molly May and Zoe Ray and the Kardashians and everyone else who she's got at a touch of a button. Yeah, my levels can drop.

somewhat. I can be a little bit more chill. Can I ask you a question? Are you aware that we're operating on a delay? Are we? Yeah, it's a pretty bad one, actually, I think. Is your picture crystal clear? No. Is yours? Yeah, of me,

as of you, you're a little bit polarity. Yeah. Okay. I mean, if I go, if I see... You look cute, though. Yeah, fine. But if I go, if if I say one, two... Three. Okay, so that's quite, that feels like quite a big delay, isn't it?

You're not on my end. It doesn't feel like as particularly, I don't think mine's just delayed as you. I think you've got more of a delay maybe. It's tricky to know because I don't know whether I'm being interrupted or it's just you behaving sort of as you normally do. So it was difficult to ascertain the delay. But I do think there is one.

I think there is now because your lips are moving and there's no sound coming out in the first part of the sentence. Yeah, yeah, okay, there you go. So unless you've worked out, Mickey's taught you how to be of intruder requests that she'd been out there. Someone's sitting next to you. Someone just comes up sitting next to you. Yeah.

Yeah. The thing I was going to say. You're so anxious. It's so, I can't, I'm so glad I'm, like, I can't do the podcast on this anymore. It's so stressful. And I think, like, they're just,

they just left these people thought, obviously, I'm not supposed to be, This is not my office. So I'm sitting here in this conversation. People are coming in, they're looking at me like, what is he doing? Do you know what I mean? Are you in the lobby? Where are you?

Are you in the hotel lobby? I've been like this, it's like supposedly like a common, it's not supposedly, it is a communal space, but you're not supposed to come in and do a private broadcast to it. So like people are coming in with their families because it is Disney, I don't know if you're aware, it's like a family result. And so they're coming to sing down and just watching me sort of spout absolute trash into my laptop and they're probably thinking oh my god i feel so sorry who's the poor guy with the phone man this guy's young son why are you being such a hard ass yeah yeah maybe it's possible

so i was trying to figure out if you said hard-ass or hot-ass hey hey hey hey buddy hey buddy you never fucking lost the phone before you're too bloody you've got to hear both sides yeah i'm gonna i i'm very conscious of the language i'm using in the tone I'm using, you know, because it is the most family-friendly place I've ever been to in my life. Yeah, of course, it's Disney. You're the mecca of family, love. Yeah, okay. I, um, I got, we got an email in, um, not criticizing. It wasn't criticism. In fact, actually, you, you, you're very, you're very. Yeah, boy. It's just died. It's like plugged in and just shut down. What could

What was happening during our chat is like, it was just like basically going for its, it's like, throws or whatever. It's completely done. Wow. And just like that, he was gone. So, Rommish's laptop has crashed. I'm not sure if you're ever going to even hear this or whether this is just something that just goes into the vast tank of episodes that never go out. like the alien one and the art one but I kind of think we need some sort of ending so let me just try as I always try to just sum up how I'm feeling right now I'll just

playing like rom's here as well so like oh well sorry about that um so Tom uh do you want to sum up how you're feeling mate yeah thanks one mate um you know what you don't really know is the thing till it's gone. I was thinking the other day about my neighbour, Martin, he used to mow his lawn every Sunday. He used to drive me crazy. I hated it. The noise it used to make, the racket, sounded like a chainsaw, cutting through a bee's nest. Then one day, just like that, he moved. No massive party, no goodbye. He was just gone. And I guess I miss him. See, Sundays are quiet now. Sunday mornings are too quiet and sometimes I just think I'd give anything to hear that mower again. It wasn't about just cutting the grass. It was about knowing

someone was out there doing a thing trying to make the world a little more pretty so mine could feel a little less empty. Turns out the stuff that annoys you sometimes is actually just the good stuff in life. Dressed up in a funny hat like sort of a wacky baseball cap that you get from a fair or some of those glasses with a big nose that you get from a joke shop. I guess what I'm saying is even in the stuff that annoys you look inside and look a little deeper and actually what might be there is stuff that makes you feel good. So anyhow, that's just... Wow, man, that was really, really incredible.

You're quite in mind when you get going. Oh, mate, I want to cry. That was so amazing. So I guess there's nothing left for me to do. from give us the song to play us out and this week we are going to go with hold up on just trying to get a song oh of course i haven't got to play it hi okay so this is one of my favorite tracks of all time it's never been to me by charliean see you guys Cheers, guys, thanks.

Oh, fucking hell, man. You're a cool guy, Tom. You're a cool, Ron. Oh, I've been to Nice and the Isle of Greece while I sip to champagne on a yacht. I moved like Harlow in Monte Carlo and showed them what I've got. I've been undressed by kings, and I've seen some things that a woman ain't supposed to see. I've been to paradise, but I've never been to me. If you have a problem, opinion, feedback, or anything at all, please email us at

at wolf-alpod at gmail.com. That's wolf-alpod at gmail.com. We'd love to hear from you, mainly because we don't have any content ideas. Thank you. How do you know if you're worrying too much? How can you mend a broken heart? Does peaking at school ruin you for life? I'm Susie Ruffel, a stand-up comedian, and someone who has always experienced anxiety. And I've written a book. Am I Having Fun Now? Considering some of life's big questions. Featuring bonus insights from the likes of Charlene Douglas, Sarah Pascoe, Elizabeth Day and Dolly Auditon.

Am I Having Fun Now? Is out now in hardback, ebook and audio.