Young and Profiting with Hala Taha - Caspar Craven: Anchor Your Success | E14
Episode Date: January 15, 2019Ahoy, Young and Profiters! In this episode we’re yappin’ with Caspar Craven, a man who is famous for sailing around the world with his wife and 3 small children. Caspar is a British entrepreneur, ...adventurer and motivational speaker who has built several million dollar companies from scratch. He currently spends his time speaking with businesses and leaders from around the world, and helps them become more successful through better collaboration and teamwork. January is National Slavery and Human Trafficking Awareness Month! Find out your slavery footprint: slaveryfootprint.org Want to connect with other YAP listeners? Join the YAP Society on Slack: bit.ly/yapsociety Follow YAP on IG @youngandprofiting Follow Hala on Linkedin: www.linkedin.com/in/htaha/ Follow Hala on Instagram: www.instagram.com/yapwithhala Check out our website to meet the team, view show notes and transcripts: www.youngandprofiting.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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                                         This is a public service announcement. January is national
                                         
    
                                         slavery and human trafficking prevention month. To help support the cause, we're kicking off every
                                         
                                         show this month alongside Mick McEwan, a former U.S. Department of Homeland Security senior official.
                                         
                                         Mick, tell us what is human trafficking and how big of a problem is this?
                                         
                                         Human trafficking is modern-day slavery and involves the use of force, fraud, or coercion to obtain some type of labor or
                                         
                                         commercial sex act. It's a huge problem, Hala. It is the second fastest growing
                                         
                                         criminal industry in the world, even though it's illegal in every country on
                                         
                                         the planet. It's hard to get exact numbers, but we think 79% of human trafficking
                                         
                                         is in the form of sexual exploitation. And the international labor organization estimates that there are 4.8 million people
                                         
    
                                         trapped in forced sexual exploitation globally.
                                         
                                         Other organizations quadruple that number.
                                         
                                         The victims are mostly women and girls.
                                         
                                         In fact, almost 20% of all trafficking victims worldwide are children.
                                         
                                         That's absolutely terrible, but there's got to be something we can do
                                         
                                         about it. What are some of the indicators of human trafficking that can help us potentially identify a
                                         
                                         victim? There are definitely some red flags look out for. While the victims are sometimes kept behind
                                         
                                         locked doors, many times they are hidden right in front of us in places like hotels, construction sites,
                                         
    
                                         and nail salons. Here are some indicators that you should be paying attention to.
                                         
                                         Are there poor living conditions or signs of physical abuse?
                                         
                                         Do you see multiple people living in a cramped space?
                                         
                                         Is there an inability to speak to someone alone?
                                         
                                         And if you do speak to them, do their answers appear to be scripted and rehearsed?
                                         
                                         Lastly, employers or some other people are holding on to their identity documents.
                                         
                                         People often wonder, when will I ever see this a car?
                                         
                                         Great example would be at a pharmacy or a bank. If you witness someone showing their identification
                                         
    
                                         and then handing it right back to someone else, think about it. They're giving their
                                         
                                         identification for safe keeping to someone else. Who really does that without being forced
                                         
                                         to do it?
                                         
                                         Got it. All right. Well, that's really helpful. So, what happens if I witness a few of
                                         
                                         these red flags? What do I do next? Don't be a hero.
                                         
                                         Contact law enforcement by calling 911.
                                         
                                         Do not try to attempt to rescue a trafficking victim yourself.
                                         
                                         And if you identify a victim who is no longer in harm and has escaped the trafficking situation,
                                         
    
                                         there are a number of organizations who can help with shelter, medical care, and legal
                                         
                                         assistance.
                                         
                                         If this is the case, and you're in the United States, call the National Human Trafficking Hotline at 1-888-373-788.
                                         
                                         You don't need to remember the number,
                                         
                                         just Google it if you ever need it.
                                         
                                         Thanks, Mick, for helping us raise awareness
                                         
                                         of human trafficking.
                                         
                                         To all my listeners, let's be sure to be on the lookout
                                         
    
                                         for anything fishy.
                                         
                                         And together, we could combat this issue.
                                         
                                         You're listening to YAP, young and profiting podcast, a place where you can listen, learn,
                                         
                                         and grow.
                                         
                                         I'm your host, Halataha, and today we're yapping with Casper Craven, a man who's famous
                                         
                                         for sailing around the world with his wife and three children.
                                         
                                         Casper is a British entrepreneur, adventurer, and motivational speaker who has built several
                                         
                                         million dollar companies from scratch. He currently spends his time speaking with businesses and leaders
                                         
    
                                         from around the world and helps them become more successful through better collaboration
                                         
                                         and teamwork.
                                         
                                         Hi Casper, thanks for joining Young and Profiting Podcast.
                                         
                                         Hi Hala, it's a pleasure to be here.
                                         
                                         Very excited for this interview.
                                         
                                         So let's get started.
                                         
                                         One of the main things that you're known for is
                                         
                                         sailing around the world, an excursion that took two years, which you embarked on with your wife and three small children,
                                         
    
                                         who were just 97 and two.
                                         
                                         And I really think that sharing this story will give a good introduction of who you are, and it's a good flow for sharing the message that you have for the world,
                                         
                                         both personally and professionally in our lives.
                                         
                                         So let's start from the beginning.
                                         
                                         Take us back to where it started.
                                         
                                         What was your life like before you decided to set sail around the world?
                                         
                                         I used to have what I would call a conventional or regular life.
                                         
                                         So I left college and worked my way up through corporate worlds, kind of got up to
                                         
    
                                         middle management by my early 30s and then set up my own business when I was early 30s and ran
                                         
                                         that for probably what was it now about five or six years and by then I was sort of mid to late 30s
                                         
                                         with my wife, we got married and we had a couple of kids and
                                         
                                         life was kind of okay to the outside world, it probably looked amazing, you know, you're married,
                                         
                                         you've got two kids, you're running your own business, isn't that the dream, right? But on the inside,
                                         
                                         it felt really, really tough because you're working sort of 16, 18 hours a day in the business
                                         
                                         and back then I would avert more money stacking shelves
                                         
                                         down at the UK equivalent to Walmart.
                                         
    
                                         The life was dominated by arguments about money,
                                         
                                         feeling guilty, not spending enough time with the children.
                                         
                                         And we hadn't figured out how to really grow our business
                                         
                                         and create a profitable business.
                                         
                                         So when we had our first idea,
                                         
                                         we were in a pretty challenged place,
                                         
                                         it emotionally, financially,
                                         
                                         and time-wise.
                                         
    
                                         So that was kind of the breeding ground for us to say, hang on a second, this probably
                                         
                                         looks great, but we were asking ourselves, is this all there is to life?
                                         
                                         That's so interesting.
                                         
                                         So then how did you guys come up with the idea to sail around the world?
                                         
                                         Well, we kind of sat down with each other and we asked ourselves the question, it's like,
                                         
                                         what's really important to both of us in life? What do we really want to go and do? Because
                                         
                                         if this was what everything was cracked up to be, then it wasn't that great. So, we started
                                         
                                         to really understand, really listen to each other in terms of what we wanted
                                         
    
                                         to go and do.
                                         
                                         And some months previous to that, my brother-in-law, we've been at a birthday party, and he told us
                                         
                                         about this family who sailed around the world and then went on to say how ridiculous it
                                         
                                         was.
                                         
                                         But that just kind of peaked the interest for me and Nicola.
                                         
                                         And so, you know, that would be kind of quite cool to go and do that.
                                         
                                         So, when we started to listen to each other,
                                         
                                         what was really important to Nicola was going and traveling,
                                         
    
                                         and what was important to both of us
                                         
                                         was spending time with our kids,
                                         
                                         because our kids were growing up,
                                         
                                         and we just weren't seeing them at all.
                                         
                                         And we're thinking, what's the point of having kids
                                         
                                         if you don't end up spending time with them?
                                         
                                         And so, that was kind of the starting point.
                                         
                                         And we talked about what was important, and for me, I love time on the water, I love traveling as well.
                                         
    
                                         And the more we talked, we started to hatch this plan to go and we wanted to go and sail around the world for two years,
                                         
                                         and literally go and experience the world with our kids. You know, back then it was a crazy, crazy idea because Nicola, she had been on a boat twice back then
                                         
                                         and she'd been seasick both times. We didn't have the money, we didn't have a boat, so they're all
                                         
                                         sorts of reasons why it was just a ridiculous idea. But it still caught our imagination. We created
                                         
                                         a whole narrative of the future for us that involved this sailing plan. So let's still caught our imagination. We created a whole narrative of the
                                         
                                         future for us that involved this sailing plan. So let's go and do that.
                                         
                                         So you literally sailed around the world to save your marriage?
                                         
                                         Well, so we gave ourselves a five-year plan to change everything. And what saved our marriage
                                         
    
                                         was the process we went through to go and have the amazing family experiences
                                         
                                         because our marriage was saved in the five years beforehand, not during the sailing.
                                         
                                         It was the idea of doing something together. So, you know, it could have been
                                         
                                         going on a road trip across America. It could have been backpacking across Asia.
                                         
                                         It could have been anything, right?
                                         
                                         But having a shared goal rather than both going off on our own different career paths.
                                         
                                         And I think that's what happens to so many other people.
                                         
                                         It's like, you know, you go through college and you get the ideas you want again,
                                         
    
                                         what career you want to have.
                                         
                                         And people get together, but people grow apart because they're going on different paths and different trajectories and that was us. But by creating this shared story
                                         
                                         and uniting us with where we were going, that was the thing that changed everything.
                                         
                                         Yeah, that's very romantic. I don't know how anybody could talk that.
                                         
                                         So I heard it took five years to prepare for this trip. You just mentioned previously that it was very expensive
                                         
                                         to sail around the world.
                                         
                                         So let's talk about that.
                                         
                                         How did you achieve your financial goals?
                                         
    
                                         And what were the mind shifts that you had to take
                                         
                                         to make this trip a reality?
                                         
                                         Two big questions there.
                                         
                                         Okay, so the financial goals.
                                         
                                         So when we had the idea,
                                         
                                         I had this small consulting business.
                                         
                                         We had sa sales probably about
                                         
                                         half a million dollars and losing money.
                                         
    
                                         So in that five years to turn things around, I spent the first two years where I thought
                                         
                                         I was doing things, but really I wasn't doing anything at all.
                                         
                                         I was fooling myself.
                                         
                                         In my previous businesses, I'd always said, I'm going to build a business up in five years' time, we're going to go and sell it. But that five years, it
                                         
                                         always stayed five years away. And because we put a date in the diary, so the first of August 2014,
                                         
                                         we're going to be heading off. That now was getting closer. So now in 2011, it was three years away,
                                         
                                         rather than five years away. And that forced me to start thinking about it differently.
                                         
                                         And previously I thought I had to figure out all the answers on my own to all these different things.
                                         
    
                                         And then I realised that I had to go and find people who are way smarter than I was,
                                         
                                         who had success, going to be humble, and to go and sit down and learn from them.
                                         
                                         So they looked at me what you've done.
                                         
                                         And that
                                         
                                         was the start of the big mindset shift for me, realising that I had just had to surround
                                         
                                         myself with people who've been on this path before. So that was the first step. And then
                                         
                                         I filled my mind with these different ideas. I've had a really grow and make a successful
                                         
                                         business. And I then came back into my company
                                         
    
                                         and I started changing everything, hiring staff
                                         
                                         and your products and your services
                                         
                                         just like getting nuts in the business.
                                         
                                         And that worked for about three months
                                         
                                         until the rest of my team turned around
                                         
                                         and they said, you carry on doing that,
                                         
                                         we're all gonna leave just because you're being a nightmare.
                                         
                                         So that was my second turning point because I
                                         
    
                                         realized that to build anything amazing, I had to create an awesome team of
                                         
                                         people, especially because I knew that we were going to be on a boat at some
                                         
                                         point and therefore the team had to run the business. I couldn't jump in and
                                         
                                         go and fix the problems. So right from that three years before going,
                                         
                                         I was asking the question,
                                         
                                         how do we build a business that can run without us?
                                         
                                         So I then sort of had to go through quite a humbling process
                                         
                                         of learning how to be a leader,
                                         
    
                                         how to engage everybody based on their strengths
                                         
                                         rather than saying, I'm right,
                                         
                                         I had to listen to all the reasons why other people had.
                                         
                                         And I realized actually the secret was just surrounding
                                         
                                         myself by really smart people,
                                         
                                         creating the right culture and encouraging each person
                                         
                                         to be brilliant at whatever they were expert at doing.
                                         
                                         And that really started to transition that business.
                                         
    
                                         So that business carried on growing.
                                         
                                         We put an amazing team of people in place.
                                         
                                         We ended up selling that business for seven figures
                                         
                                         whilst we sailed across the Pacific Ocean.
                                         
                                         But what was quite cool was the processes
                                         
                                         that I had learned to a, build a successful
                                         
                                         profitable business and b, build an amazing rock star team.
                                         
                                         We applied that and we created two new ventures
                                         
    
                                         from scratch. One was online marketing, one was in
                                         
                                         property. And so in that final three-year period, we created
                                         
                                         the three different million dollar businesses just by
                                         
                                         following the same processes.
                                         
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                                         So that was kind of how we hit the financial goals to go and do it.
                                         
                                         But the mindset shifts to a one, the finding people way better than me being
                                         
                                         humble and then building a team based on everybody's strengths, rather than me
                                         
    
                                         saying I'm right.
                                         
                                         Yeah, I think this really speaks to the importance of having an ego free
                                         
                                         environment.
                                         
                                         I read that your company goes by the mantra, it doesn't matter who is right, it only matters
                                         
                                         what is right, and I really adore that.
                                         
                                         Yes, funny, I'm reading principles at the moment by Rae Dahlio.
                                         
                                         The whole idea he talks about, and that's about the idea meritocracy, the best ideas, floats
                                         
                                         at the top.
                                         
    
                                         It's exactly the same thing. The traditional way of doing things, how I've been brought up in the corporate world,
                                         
                                         was you know there's the hierarchy and the people above you know best.
                                         
                                         But yeah, that really worked for us. It doesn't matter who is right. It only matters what is right.
                                         
                                         That became the through line in the company.
                                         
                                         Very cool.
                                         
                                         And so earlier you mentioned that you had a date in the diary, and you know,
                                         
                                         it was locked in stone from my understanding for a very long time until you had a back injury and an operation and you had to push it back about just three weeks.
                                         
                                         So why was it so important for you guys to stick to a deadline?
                                         
    
                                         Okay, so look, one of my fundamental beliefs is nothing ever happens without a deadline because there'll always be a reason to push things out.
                                         
                                         So in that last year before we went away,
                                         
                                         there were loads of reasons why we shouldn't have gone.
                                         
                                         We hadn't sold the main business yet,
                                         
                                         and everyone said, you're crazy.
                                         
                                         If you go now, the business will go bust.
                                         
                                         And my back injury, the inventions,
                                         
                                         if we had allowed it,
                                         
    
                                         any one of those reasons could have stopped
                                         
                                         us. But by having that date in the diary, it forces you to think about things in a different
                                         
                                         way, to think creatively. And, you know, is the skill set that we had to develop for doing
                                         
                                         that was the same skill set that helped us in challenging situations when we're in the middle of the ocean. Because you have to get super
                                         
                                         resourceful. It's just it's an easy answer to say, well, just give myself more time
                                         
                                         and I'll go and do this, I'll go and do this. But when you really put yourself to
                                         
                                         the sword, then that's just unleashes creativity and resourcefulness, which we've
                                         
                                         all got. But by moving the deadline back,
                                         
    
                                         you let yourself off the hook, basically. So you have to force yourself with a deadline.
                                         
                                         Yeah, I love that. I think that's really great. I recently put up a post on LinkedIn that I feel
                                         
                                         like reminds me of this where I said, when it comes down to it, whenever you're faced with a decision,
                                         
                                         you always just have two choices. It's either make making excuse or make progress. Those are your two choices.
                                         
                                         Exactly. Absolutely. There's nothing else in between, right? What are my mentors? It was
                                         
                                         used to say, you know, people who are good at making excuses are generally not good at
                                         
                                         making things happen. So, you know, I do a ton of research on my guess. And what I found
                                         
                                         is that over the five years while you guys were planning on this trip, you know, I do a ton of research on my guess. And what I found is that over the five years,
                                         
    
                                         while you guys were planning on this trip,
                                         
                                         you told many people in your community about it,
                                         
                                         and you were known as the family
                                         
                                         that was gonna sail around the world.
                                         
                                         So you made it public, and I was wondering
                                         
                                         if that was on purpose or did that just happen naturally.
                                         
                                         And do you think that spotlight,
                                         
                                         put pressure on your family to really make it happen?
                                         
    
                                         100% it was a core fundamental strategy.
                                         
                                         And that whole thing of going public with what you're going to go and do,
                                         
                                         it really tests whether you mean it or not.
                                         
                                         And yeah, by making yourself publicly accountable,
                                         
                                         it increases the pressure, it increases the certainty that it's
                                         
                                         going to happen. Everyone laughed at us at first and said,
                                         
                                         they're crazy, you can't do it, and gave us all the reasons. And there's some good reasons
                                         
                                         there to be fair. But by talking about it, it just became the most natural thing in the world for us.
                                         
    
                                         And, you know, the first time you say it, I thought, oh, that feels really, really uncomfortable. But by the time you said it, like 50 times, 100 times, then you start to really own that
                                         
                                         story and that piece of language.
                                         
                                         You become comfortable with it.
                                         
                                         And actually, it was insanely helpful, all the feedback that people gave us, which sounded
                                         
                                         like criticism saying, well, you should be thinking about this or you'd be crazy not to think about this. So actually, people, although it looks like
                                         
                                         they're criticizing, actually, it was really helpful helping us think through all the challenges
                                         
                                         and issues we had to cover. So no, fundamental strategy, making it public. Got it. And so, do you think
                                         
                                         that that really kind of made you stick to your goal? Absolutely. Or do you think that regardless you would have...
                                         
    
                                         Oh, that's a good question.
                                         
                                         If we hadn't made it public, would we have done it?
                                         
                                         You know what?
                                         
                                         I don't think we would have done it if we hadn't made it public.
                                         
                                         Because I think the whole thing is all about belief.
                                         
                                         And you've got to own that story in every single cell and fiber in your body.
                                         
                                         And the only way to do that is to make it part of your internal dialogue and your external
                                         
                                         dialogue and the public accountability, of course, for everybody else, kind of a force
                                         
    
                                         in the issue, fundamental.
                                         
                                         Yeah.
                                         
                                         And, you know, when so many people are kind of giving you negativity or telling you you're
                                         
                                         so crazy to do this.
                                         
                                         If you don't go, then you just have egg on your face.
                                         
                                         So I feel like that probably was a motivating factor.
                                         
                                         So let's stick on the naysayers for a little bit.
                                         
                                         How did you deal with them?
                                         
    
                                         How did you deal with that criticism?
                                         
                                         So whenever anybody sort of gives you something which sounds like criticism, my filter on
                                         
                                         the world is this,
                                         
                                         that I think there are very few people in the world
                                         
                                         who are genuinely really nasty mean people.
                                         
                                         I think generally people mean well.
                                         
                                         And if I adopt that mindset,
                                         
                                         when I hear someone saying something,
                                         
    
                                         I'm saying, okay, so what are they frightened about?
                                         
                                         What are the fears?
                                         
                                         What's going on here? What's their belief? What's their thought process? And I get curious.
                                         
                                         Why are they saying that? And what I'm doing is I'm sifting through the words,
                                         
                                         the language, trying to understand if there's something that I can learn here.
                                         
                                         It might be, so I remember my mum saying, well, you know, what about the schooling
                                         
                                         and what about the storm of this happens? And it was just giving me different scenarios to think about. I think, well,
                                         
                                         what would I do in that situation? So if you like, it just helped us to scenario plan. Every time we
                                         
    
                                         heard all these different things, so if you're schooling medical and so on, we write them all down.
                                         
                                         And we wouldn't ignore them because that would be crazy because they were, they were important considerations to think about. But at the same time, if we tried to address every
                                         
                                         single one of those up front, we would have been overwhelmed and it would have stalled us
                                         
                                         and we wouldn't have gone anywhere because someone like early on could come up with the
                                         
                                         six reasons why we shouldn't do it. And because we didn't have good answers,
                                         
                                         then the dangers will you kill it?
                                         
                                         But you write them all down and then you tackle them one at a time.
                                         
                                         And you say, okay, so how are we going to figure out what do we do about medical care?
                                         
    
                                         And then we came up with a lot of different strategies.
                                         
                                         So we both ended up training to be ship's doctors.
                                         
                                         We had a huge amount of medical supplies on board.
                                         
                                         We always knew where there was a doctor on another boat.
                                         
                                         We had a speed dial to a hospital in the UK. So if there were ever issues, then we could get access to an expert really, really quickly.
                                         
                                         But it was only because we just took each one and just broke it down step by step rather than being overwhelmed by it's very interesting. It seems like we could really apply this all in our daily lives and it reminds me of something
                                         
                                         that Hillary Clinton once said.
                                         
                                         She said, learn how to take criticism seriously but not personally.
                                         
    
                                         So you really have to just learn from the criticism that you get.
                                         
                                         Not every critic is a hater.
                                         
                                         Some people are just genuinely interested to help you improve or in your case specifically to be safe as you sail around the world
                                         
                                         And if there's truth to criticism, you better just learn from it and if not just let it roll off your back
                                         
                                         Absolutely
                                         
                                         Absolutely again go back to what Ray Dalio says in principles. It's all about finding the truth
                                         
                                         and it doesn't matter where that truth comes from so
                                         
                                         the truth. And it doesn't matter where that truth comes from. So to take an emotional position and just create an argument is crazy because you're missing out on the what value there may be
                                         
    
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                                         Hey, ya fam.
                                         
                                         As you may know, I've been a full-time entrepreneur for three years now.
                                         
                                         Yet media blew up so fast.
                                         
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                                         and improving our company culture.
                                         
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                                         and energized already.
                                         
                                         They are really receptive to this framework,
                                         
                                         and I'm so happy because I really needed this class.
                                         
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                                         So going back to making it public, part of making it public was standing your ground and making
                                         
                                         a firm decision about sailing around the world.
                                         
                                         And I believe that when you believe something, things can change quickly.
                                         
                                         So when you have a firm and clear decision, you start to take action, you start to keep
                                         
                                         taking actions and building habits that help you continue to make progress towards your goals.
                                         
                                         So can you talk about this concept of relentless action?
                                         
                                         Yeah, I mean, it's exactly what you just said, basically. Once you've got that crystal clear
                                         
                                         story, when you can be single-minded about where you're going, then that cuts away so many different confusions
                                         
    
                                         you might face because each individual decision
                                         
                                         you're faced with, you say, is it moving me
                                         
                                         meaningfully, measurably closer towards my goal?
                                         
                                         And it's like, well, it's a yes-no question, then.
                                         
                                         So you can be really, really focused.
                                         
                                         And there were loads of things that we tried to try and create the money to make it happen.
                                         
                                         And loads of things didn't work. But the simple mantra was, well, you try something, if that doesn't work, you try something else, if that doesn't work, you try something else. And you keep going until you get to it.
                                         
                                         So it's just that mindset that you just haven't figured out the answer yet.
                                         
    
                                         And you will figure it out. You just might not know what it is right now.
                                         
                                         So that's basically what behind the relentless action that once you're driven by something that's
                                         
                                         earning so powerfully inside you or inside you as a family team,
                                         
                                         then nothing's going to stand in your way. What's the famous saying? You either find a way or you make a way, right? And that's what's going to get you there. Very cool. So let's talk about the
                                         
                                         preparation that you took specifically with your family. So we talked about the financial, how you
                                         
                                         got ready, you know, with your business and being able to let your business be managed by other people
                                         
                                         while you sail around the world. How about the preparation for actually going on this trip? From what I
                                         
                                         read, you basically treated it like a business plan.
                                         
    
                                         You had a vision, a purpose, organizational values.
                                         
                                         And that's super interesting to me.
                                         
                                         So can you describe how you got your family ready?
                                         
                                         Yeah, it's funny.
                                         
                                         This is one of the things I speak to a lot of companies about,
                                         
                                         about how do you take corporate or business principles
                                         
                                         and apply them at home,
                                         
                                         and also how do you take principles that operate in
                                         
    
                                         a home or in a family and apply them in a business. Because I think the thing that makes us successful
                                         
                                         in both business and family is exactly the same, but so often people have a mental separation.
                                         
                                         This is how I am in my work life. This is how I am in my home life. But it's identifying what are the core factors
                                         
                                         that make you thrive.
                                         
                                         So the key things that I found that transformed the business
                                         
                                         were around having the really clear direction,
                                         
                                         where are we going, the really clear understanding
                                         
                                         of why it mattered, having the really clear purpose,
                                         
    
                                         and then having the values.
                                         
                                         So defining how we act together, how we work together, how do we behave. Those were things
                                         
                                         that fundamentally changed the game in the business and just led to our stellar growth.
                                         
                                         So I observed that was working in terms of unlocking the human potential to work.
                                         
                                         So I kind of thought, well, that would be interesting to try that at home as well.
                                         
                                         I've never seen that done anywhere.
                                         
                                         So we went through the same process with the kids of talking about the really clear vision
                                         
                                         and engaging them on a level they could understand.
                                         
    
                                         So creating pictures, cutting out pictures,
                                         
                                         and just sort of imagining what the future looked like,
                                         
                                         talking about the mission, why did it matter, and for us on a family level, that was all about
                                         
                                         creating magical life-changing experiences. And then the values, which were a core part of how we
                                         
                                         dealt with challenging situations, the same things that we'd done at work, we just did at home,
                                         
                                         and so we co-created a set of family values
                                         
                                         and then talked about how do we show up
                                         
                                         when we live those values that they're very best
                                         
    
                                         and then just created rewards and prizes
                                         
                                         so that we would make sure that those values actually stuck.
                                         
                                         Because I remember doing values back in my corporate days
                                         
                                         and just thinking it was a whole bunch of BS
                                         
                                         and it was kind of like done badly as I think most companies do it. But when you do it well and you really
                                         
                                         engage people, then I think you just get incredible engagement with the team and with the people.
                                         
                                         So those were the business ideas that we were taking into the family life.
                                         
                                         Okay, so now let's transfer it back to business. So if we have a team that we're working with,
                                         
    
                                         or maybe a business that we're starting,
                                         
                                         what's your advice on determining your values,
                                         
                                         and then having, like you mentioned,
                                         
                                         people stick with them?
                                         
                                         So I'll tell you the way not to do it first,
                                         
                                         because I've made every mistake in the book.
                                         
                                         So the way not to do it is for the CEO to go home,
                                         
                                         sit down and write out like six values,
                                         
    
                                         and say these are the values
                                         
                                         and come up with a smart way of remembering them and then go into the business and say here's our
                                         
                                         values because I did that and the business turned around to me and said no they're not. So we had
                                         
                                         to co-create them and the value and the process is everyone feeling engaged, everyone having a voice.
                                         
                                         So I was imagining like you're cooking a meal, right, that you've got
                                         
                                         the big hot on the stove. And if everyone's like chopping up
                                         
                                         some measles, vegetables or whatever else, and they're
                                         
                                         putting it in, and everyone's stirring it and adding herbs
                                         
    
                                         and spices, once you co-create that meal, you have much more
                                         
                                         ownership. Same thing with values, that with an early stage
                                         
                                         team, you sit there and you talk about, you know, what are the things that are important to us how do we want to act how do we want
                                         
                                         to engage together and is that process itself that creates the glue for how
                                         
                                         you work together so the process is actually more important than the values that
                                         
                                         come out of it because nobody is going to go and create values like you know
                                         
                                         be evil be nasty they're all going to be good things heading in a certain direction.
                                         
                                         So it's more important that everyone feels involved in creating them
                                         
    
                                         and then talking about how do we make sure that those values live in the business?
                                         
                                         What's the process for how they actually show up and again co-creating that?
                                         
                                         So fundamentally important. And you see all the big successful
                                         
                                         companies, right? They all have strong culture and so many of them are values driven organizations.
                                         
                                         They're so many of the fast growing companies that I see are very much values driven.
                                         
                                         And that was the principle. So I love that advice personally. After reading your story and all your
                                         
                                         emphasis around values, it inspired me and now I have a team of eight who helped me work on this podcast. So we're going to sit down and talk about our values
                                         
                                         and outline them. And I'm super, you know, looking forward to that. So thank you.
                                         
    
                                         I look forward to hearing what they are. Yeah, you want to create a big picture, right? So that's
                                         
                                         what we did, both the home and the in work, created a big picture like we painted it and all the values are written up on
                                         
                                         there because once you have it visual in your workplace and even as that's
                                         
                                         virtual then if people have a copy of it or something like that it provides a
                                         
                                         visual anchor they're lovely saying Daniel Carneman's book thinking fast and
                                         
                                         slow that what you see is all there is so it's having those constant reminders
                                         
                                         around you focusing on those things
                                         
                                         that are right. Enjoy. Have fun doing it.
                                         
    
                                         Thanks. Okay, so let's get back to you in the trip. So what are your best memories of
                                         
                                         that trip? And can you also tell us about a challenge that you had and overcame?
                                         
                                         Okay, best memories. One that comes to my mind is we were sailing downwind from the Marquesa islands,
                                         
                                         which are in the middle of the Pacific Ocean to another set of islands called the Tumotos.
                                         
                                         A beautiful, beautiful starry night. And as you imagine, the boat gliding down these waves,
                                         
                                         and there's the phosphorescence coming out of the back of the boat. It's like this sort of this trail running behind just lighting up where you've been and sitting up on the foredeck at the
                                         
                                         front of the boat with my nine-year-old daughter. We were looking up at the stars and the planets
                                         
                                         and we were wondering and talking about whether there's a daddy and her little girl somewhere else
                                         
    
                                         out there on another planet and just talking about the universe and the world
                                         
                                         and just being present there in the moment. The magic was experiencing stuff together with our kids.
                                         
                                         So yeah, lots and lots of magical experiences like that. Could you talk about the
                                         
                                         Alapacos island, how like all the animals were coming to you and not scared? Oh amazing,
                                         
                                         yes. So basically so there's no natural predators in the Galapagos Islands.
                                         
                                         So as we were sailing towards this, they sit right on the equator. We're about 12, 15 hours away from
                                         
                                         the islands and this huge great big bird is called Redfooted Booby, came and lands on the boughs of
                                         
                                         the boats and literally me and the children we walk right up to it so we're like literally a couple
                                         
    
                                         of feet away from it and it just didn't show any fear at all because they've not been trained to be fearful and
                                         
                                         Then when we got there, you know, we went swimming with the sharks and the sea lions everywhere and the black and guanas and the tortoises and
                                         
                                         Yeah, it's an incredible place. It's a magical place and actually once you understand how dull when came up with his theories of evolution
                                         
                                         There and you see about how the islands are developed, it's real, real magic. So yeah, amazing place.
                                         
                                         Sound incredible. So a challenge. A challenge. Yeah. Yeah, I've got a few to choose from.
                                         
                                         What one should I talk about? I'll talk about one that's different. I don't know me to talk about.
                                         
                                         So as we were sailing across the Indian Ocean,
                                         
                                         my brother was actually on board at the time and we had, came work me up to go and watch on morning
                                         
    
                                         and he said, I don't want to worry you, but in the middle of the night something went twang
                                         
                                         and things that make noises unexpectedly on a boat are really really not welcome friends. So we went and investigated and we found that
                                         
                                         one of the rigging wires, which is the wires that told the mast, in place the mast, is the big stick
                                         
                                         in the middle of the boat, which you hang the sails off. It's got 19 strands of wire tightly woven
                                         
                                         together to create each of the rigging wires coming down to the deck. And one strand out this 19 had broken. And one strand on its own is not
                                         
                                         terminal, but it's worrying because they're the 19 strands for a reason. So we spent the next hour or
                                         
                                         so just figuring out what do we do about this challenge. And we went up the mast and we took
                                         
                                         additional ropes and we were tying them back down to the deck
                                         
    
                                         so to strengthen that side of the rigging.
                                         
                                         And then we put more repairs around the broken strands
                                         
                                         and we carried on.
                                         
                                         24 hours later we checked it again
                                         
                                         and there were three broken strands.
                                         
                                         Now I think of a fourth strand had gone.
                                         
                                         The mast would have fallen over and then we wouldn't have been able to sail.
                                         
                                         We were about 800 miles away from Africa at that point that we would have had a different set of challenges.
                                         
    
                                         And of course you only have bad weather when things are going wrong as well.
                                         
                                         So lots of wind, lots of big seas. So actually in that scenario, as soon as I found the three strands were broken, we turned the boat around and we started to head back towards Australia, so sailing the wrong way because it took the pressure off that side of the rigging.
                                         
                                         There was on the port side, the left hand side of the boat, so by changing direction, I put all the pressure on the right hand side of the boat. And then that bought us some time to figure it out.
                                         
                                         And we tried putting more repairs in place, but the final solution was actually there were
                                         
                                         some friends of ours about 50 miles away and called them up and they had the piece of
                                         
                                         repair equipment that we needed. And so they sailed towards us and we did a mid-ocean transfer
                                         
                                         of these little clamps that
                                         
                                         we needed to secure the rigging and get it in place.
                                         
    
                                         And just in case anyone is thinking, why didn't you have those on board?
                                         
                                         If we took every single spare that we needed for every single situation, there wouldn't
                                         
                                         have been room for us on the boat because you'd need to take so many things.
                                         
                                         Anyway, so we got the equipment and we repaired it and we carried on, we made it to
                                         
                                         South Africa.
                                         
                                         But it was a scary moment because it's like you challenged and you've got to sit there
                                         
                                         and think about how do you do this.
                                         
                                         But it's the same challenge we learned when we were creating the money for it.
                                         
    
                                         That, okay, well, no one else is going to fix this.
                                         
                                         So what are we going to do?
                                         
                                         And that you get resourceful?
                                         
                                         Can you talk about how some of the value work that you did? Can you talk about a challenge where you channeled some of the value work that you get resources. Can you talk about how some of the value work that you did?
                                         
                                         Can you talk about a challenge
                                         
                                         where you channeled some of the value work
                                         
                                         that you did with your family before the trip?
                                         
                                         Yeah, of course.
                                         
    
                                         So the one that comes to mind
                                         
                                         is when we had the power failure in the middle of the Pacific.
                                         
                                         And the instinctive reaction,
                                         
                                         I think if I'd been back in my old corporate worlds,
                                         
                                         would have been to turn around and to blame someone and start pointing out all the things that were wrong. It's
                                         
                                         like, is your fault? Why didn't you think about this? But because we've spent so long
                                         
                                         on our values and engraining our values, those are the things that just became first nature.
                                         
                                         So rather than turning to blame, we just lived our values.
                                         
    
                                         We found the humor in the situation because we didn't have some working toilets,
                                         
                                         so we had to improvise with the buckets.
                                         
                                         And we just literally, for four days, we had to figure out how do we work together as a team.
                                         
                                         And that was, I think, our defining moment for living our values together.
                                         
                                         We looked after each other.
                                         
                                         There was laughter, there was compassion, there
                                         
                                         was understanding, so literally just living our values rather than going to blame. But
                                         
                                         the only reason we were able to do that is that our values, we talked about them every
                                         
    
                                         single day, we'd done these values awards, we'd done these charts talking about what was
                                         
                                         right rather than what was wrong. So it was in graining that behavior,
                                         
                                         because most people in society talk about,
                                         
                                         all the problems, you know, people start a sentence
                                         
                                         by saying the problem is,
                                         
                                         and our brain's a hard-wired to think that way around.
                                         
                                         But by focusing on the values
                                         
                                         and telling people what they're doing well,
                                         
    
                                         then that's what helps you, I think,
                                         
                                         in challenging situations.
                                         
                                         So it goes against normal behaviors, but for me, it's much more powerful to do that.
                                         
                                         Yeah.
                                         
                                         So all this talk about your challenges, it really just proves how you're attitude, your
                                         
                                         actions, your words.
                                         
                                         They can all really make a difference.
                                         
                                         And it reminds me of a formula I heard you say in another interview, it's E plus R equals
                                         
    
                                         O. Can you explain to our listeners what that is
                                         
                                         and how it's relevant? Of course. So the point being, in life, stuff will come up
                                         
                                         towards you. You'll have issues which arise, which you have no control over.
                                         
                                         And the only thing you can focus on is your reaction. So the formula E plus R equals O is E is the
                                         
                                         event, something happens.
                                         
                                         So whether you have power failure in the middle of the ocean, whether you lose your job, whether you lose a about it, and the formula is the event plus your
                                         
                                         reaction equals the outcome. Not what a lot of people think will the event equals the outcome
                                         
                                         because there's what you're going to do about it as a result. And so, you know, it really is just
                                         
    
                                         about taking personal responsibility in any particular situation. It's getting beyond the emotion
                                         
                                         of it and saying, okay, so what are we going to do? How are we going to figure this situation out? And again, it goes back to what we did
                                         
                                         in the businesses, the transform those, and it showed up at C as well, that it's exactly
                                         
                                         the same principle.
                                         
                                         Yeah, and your reaction really depends on how strong your emotional resilience is and
                                         
                                         your ability to adapt to stressful environments. and that's really not something that we learn in school or college. So can you help us with
                                         
                                         some key traits of emotional resilience and how we can learn to be better at it?
                                         
                                         So it's funny, I do this with my old daughter who's now back in school and
                                         
    
                                         going through exams and things like that. So in any particular situation it's
                                         
                                         just pausing for a moment, just composing yourself,
                                         
                                         taking some deep breaths, and just stepping back from it, and just saying, okay, so what's
                                         
                                         really going on here.
                                         
                                         The way you train yourself to do this is to do this in less challenging, less life-threatening
                                         
                                         situations, and then the more you do that, the more you condition yourself
                                         
                                         to dealing with challenging situations.
                                         
                                         And it's finding the emotional anchors in your life.
                                         
    
                                         So I remember with my oldest daughter,
                                         
                                         when we were in the island of Tonga,
                                         
                                         there was this underwater cave
                                         
                                         which she wanted to dive into.
                                         
                                         And she had to dive down two meters
                                         
                                         and swim along four meters underneath this rock
                                         
                                         formation and then come up two meters inside this underwater cave. And she was a bit fearful about
                                         
                                         doing it beforehand. And it's quite scary, right? So understandably. But she just like said,
                                         
    
                                         you know what, I'm going to have a go. I'm going to go and do it. And she did it. And she came out
                                         
                                         of there. And you know, she shared amazing courage to go and do it.
                                         
                                         But I really anchored that moment.
                                         
                                         So whenever she was fearful other times,
                                         
                                         I said, do you remember that time when you did this?
                                         
                                         Because all of us, we've had times,
                                         
                                         we're scary times in our lives.
                                         
                                         And it's going back to that moment and saying,
                                         
    
                                         OK, how were you in that moment?
                                         
                                         What did you do?
                                         
                                         And it's all about shifting your mindset to,
                                         
                                         I can do this, I can figure out a way through it. So wherever the mind goes, the body will follow.
                                         
                                         So it's finding those triggers, those anchors to be able to take yourself back to a place where
                                         
                                         you can be more resourceful and helpful. That's really sound advice. So this trip since the planning of it seems to have
                                         
                                         really helped you understand the fundamentals of leadership and teamwork and
                                         
                                         you've evolved to be such a great businessman. In fact, you've built three
                                         
    
                                         separate million dollar companies from scratch and considering that 90% of
                                         
                                         startups fail, that's a really huge accomplishment. So tell us, what is your secret sauce
                                         
                                         for being a good leader and running a successful business?
                                         
                                         So, you know, I've spoken to so many people
                                         
                                         of different views on this.
                                         
                                         I guess, you know, what I've learned from other people,
                                         
                                         what I've found works best for me,
                                         
                                         it comes down to one thing,
                                         
    
                                         and it's caring about people people and it sounds really simple,
                                         
                                         but it really is just listening to people, understanding what's really important to them,
                                         
                                         helping them find their value, their purpose in the world. And sometimes it might mean that
                                         
                                         that person is not right for you and your business and that's okay because then
                                         
                                         that creates the space for the right person to come in. But all businesses are built on people
                                         
                                         and it's just yeah really giving a shit and caring about people and looking after them and helping
                                         
                                         them to achieve what they want because if you help other people achieve what they want then
                                         
                                         they will help you achieve what you want. So I would say that's what it comes down to for me.
                                         
    
                                         Very cool. So do you have any upcoming adventures planned?
                                         
                                         Yes, lots. So our boats in San Francisco, so I spent a good amount of my time in the States
                                         
                                         doing speaking events. Last summer, we sailed from San Francisco to Canada and back.
                                         
                                         And then we did San Francisco down to Mexico and back
                                         
                                         and currently planning another trip to Mexico and back and then potentially after that
                                         
                                         going to do look at doing an northwest passage so over the top of the Americas from the Pacific
                                         
                                         into the Atlantic Ocean. So plenty more adventures planned. Wow and where can our listeners go to
                                         
                                         learn everything about you? Okay so so my name's pretty distinctive,
                                         
    
                                         Casper Craven, C-A-S-P-A-R Craven.
                                         
                                         So my website, Casper Craven.com,
                                         
                                         and then the same at LinkedIn, Facebook, Twitter, Instagram,
                                         
                                         all the usual things.
                                         
                                         And he's everywhere, and his stories everywhere.
                                         
                                         And you've got a book, right?
                                         
                                         What's your book about?
                                         
                                         Yes, so basically the book,
                                         
    
                                         it's called Where the Magic Happens, it's on Amazon,
                                         
                                         it's a hard back book, and audio book as well. There's two parts. The first
                                         
                                         part is the five years of preparation, which I think is the most interesting part because that's
                                         
                                         the part that anyone can go and take and apply to their lives, no matter where they're up to.
                                         
                                         And it goes through all the steps that we had to learn by trial and error. And then the second
                                         
                                         part is about the sailing adventure and then what we learned
                                         
                                         from that. So it's kind of like a self-help book disguised as a sailing book. Yeah, it's very unique.
                                         
                                         Well, awesome, Casper. Thank you so much for sharing your story. I feel like we've got a ton of gems
                                         
    
                                         out of it for our listeners. So I appreciate your time and thank you so much. You are very welcome.
                                         
                                         Thank you for the lovely questions. We really enjoyed it. Thanks for listening to Young & Profiting Podcast.
                                         
                                         Follow Yap on Instagram at Young & Profiting and check us out at Young & Profiting.com.
                                         
                                         And now you can chat live with us every single day on our new Slack channel.
                                         
                                         Check out our show notes for Young & Profiting.com for the link.
                                         
                                         You can find me on Instagram at Yap with Hala or LinkedIn.
                                         
                                         Just search for a name.
                                         
                                         Hala Taha. Big thanks to the Yacht team, Tim, Danny Steed,
                                         
    
                                         Nicholas Frischchen, Stephanie Kayla, and Ryan. Until next time, this is Halla, signing off.
                                         
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