Young and Profiting with Hala Taha - Donald Miller on Becoming the Hero of Your Own Life | Human Behavior

Episode Date: September 1, 2023

When Donald Miller was in his twenties, he felt like a victim: he didn’t believe he would be successful and he was unsatisfied with his weight. As he sharpened his storytelling skills, he realized t...hat there are four personas inside all of us: the victim, the villain, the hero, and the guide, and we can choose to become the heroes of our own lives. In this episode of YAPClassic, Donald will break down these four personas and how we can take control of our lives by shifting the role we embody.  Donald Miller is an author, public speaker, and business owner who is widely considered one of the world's most entertaining and informative speakers. He is the CEO of Storybrand and the host of the Business Made Simple Podcast. He is also the author of several popular books, including the WSJ best-seller Building a StoryBrand, and his most recent book How to Grow Your Small Business: A 6-Part Strategy to Help Your Business Take Off. In this episode, Hala and Donald will discuss:  - How Donald became the hero of his own story - When it’s okay to be the victim - What is the most fulfilling role to play? - Internal vs. external locus of control - What prevents us from transformation - Why you should write your eulogy now - What three stories do you want to live? - The value of processing and accepting your death - Why you should not view life as meaningless - And other topics… Donald Miller is the CEO of StoryBrand, an agency that has helped more than 10,000 organizations clarify their brand message, and Business Made Simple, an online platform that teaches business professionals everything they need to know to grow their business and enhance their value on the open market.  Donald is the host of the Business Made Simple podcast and the author of personal essays and books about faith, God, and self-discovery, including the best-sellers Building a StoryBrand, Marketing Made Simple, and Hero on a Mission. His most recent book How to Grow Your Small Business: A 6-Part Strategy to Help Your Business Take Off will give you a proven 6-step plan for growth so you can stop drowning in the details. Donald Miller currently lives and works in Nashville, Tennessee with his wife and daughter on their estate: Goose Hill.  LinkedIn Secrets Masterclass, Have Job Security For Life: Use code ‘podcast’ for 30% off at yapmedia.io/course. Resources Mentioned: Donald’s Website: https://businessmadesimple.com/ Donald’s LinkedIn: https://www.linkedin.com/in/donald-miller-540007124/ Donald’s Twitter: https://twitter.com/donaldmiller Donald’s Instagram: https://www.instagram.com/donaldmiller/ Donald’s Facebook: https://www.facebook.com/donaldmillerwords Donald’s Podcast Business Made Simple: https://podcasts.apple.com/us/podcast/business-made-simple-with-donald-miller/id1092751338?itsct=podcast_box&itscg=30200 Donald Miller: Storytelling for Business | E120: https://link.chtbl.com/yap_donaldmiller  Key YAP Links Reviews - ratethispodcast.com/yap Youtube - youtube.com/c/YoungandProfiting LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new Entrepreneurship, entrepreneurship podcast, Business, Business podcast, Self Improvement, Self-Improvement, Personal development, Starting a business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side hustle, Startup, mental health, Career, Leadership, Mindset, Health, Growth mindset.  Leadership, Productivity, Networking, Goal Setting, Time Management, Problem Solving, Decision Making, Leadership Skills, Strategic Planning, Mindset, Time Management, Team Building.

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Starting point is 00:00:00 Hello, my young and profiting family. In today's Yap Classic, we're replaying my second interview with Donald Miller. Those of you who are regular Yap listeners definitely know who Donald is. He's been on Yap three times. Donald Miller is the CEO of Story Brand, an agency that has helped more than 10,000 organizations clarify their brand message. He's also the CEO of Business Made Simple, an online platform that teaches business professionals everything they need to know to grow their
Starting point is 00:00:41 business and enhance their value on the open market. Donald Miller is the top expert when it comes to business storytelling. In this episode, Donald will share all his philosophies from his book, Hero on a Mission. We'll hear Donald's personal transformation from being a powerless victim to becoming a successful business leader and hero of his own story. He'll teach us about the four personas within us, the victim, the villain, the hero, and the guide, and how to become the hero of our own lives. If you want to learn how to become the hero of your own story, stay tuned to this incredible interview with Donald Miller. Hey Donald, welcome back to Young and Profiting Podcast. It's good to see you, Hala. I'm so happy that you're here. You're one of my favorite people in this
Starting point is 00:01:29 space. So for those of you who don't know Donald, Donald is an amazing entrepreneur. He's also the CEO of a company called Story Brand, which has helped thousands of companies, household names like Pantin and Chick-fil-A, create their brand narrative. And Donald is a master at that. Donald's actually here today because he's launching a new book. It already launched. It's called Hero on a Mission. And so that's out now. And today we're going to talk to him about his book and his transformation personally. So Donald, you're super successful now. You're very well put together. you're a great businessman. You come highly recommended. But it turns out when I was reading your book that you weren't always like this. And in your mid-20s, you had a victim mindset and you couldn't make
Starting point is 00:02:15 any money and you didn't have great relationships. So talk to us about what you were like in your mid-20s and how you were a victim and then we'll go from there. Well, I will say when I look back at the kid in their mid-20s, I'm 50 now. I still really like that kid. He was fun. He liked. He liked. He liked. He to write. He believed in himself as a writer. He had great friends. He went on some great adventures. But yeah, I think underlying all of that was this sort of idea of I'm doomed. It's never going to happen for me. I'm never going to get my break. The world is against me. And, you know, my life showed. It showed that. I was probably 150 pounds heavier than I am now. Oh, wow. Yeah, no, I was 387 at my highest. I'm 210 or 208, the other
Starting point is 00:03:03 I was kind of proud. I'm down two pounds. So I was fat that I'm just chubby now. So things are getting way better, right? I kind of had this default mode of seeing myself as a victim and I didn't realize that I was choosing that identity. And I discovered it in the very strange way, in order to write, in order to be a writer, I'd studied story because you know, you study story to try to get people to turn the page and you use these techniques. And I noticed there are four characters in almost every story, the victim, the villain, the hero, and the guide. And as I looked at my life like a story, I realized, oh, my word, if your life is a story, you're the victim, somebody else is the hero, and you're this bit part that lays around
Starting point is 00:03:46 feeling sorry for itself. And somebody else gets the girl and gets the money and gets the job and gets the accolades. And you just suck energy into yourself. And quite frankly, it's not very attractive. And when I realized that, I saw. stopped doing it. I didn't have to fight it. I just stopped doing it because I realized, wait a second, you're thinking of yourself as the victim because you want to make excuses for not trying. You'll make excuses for not succeeding. You want a rescuer. You want somebody to come and do the
Starting point is 00:04:18 work for you because you don't know how to do it. But none of it is working. And, you know, it's a percentage game. When I began, you know, if I was seeing myself 80% of the time as a victim, I began to see myself 32% of the time as a victim and 60% of the time as a hero, everything began to change. I mean, everything. Lost weight, got a book published, started a little company, started to learn more and sort of acquire knowledge about how to get better. And, you know, it didn't change overnight, but now 25 years later, my life is not perfect.
Starting point is 00:04:53 There's hard things that happen to us all. But I enjoy my life. And more than I enjoy my life, what I'm really saying is I enjoy. the story that I'm living inside of. And it's transforming me and continuing to make me stronger. And so I wonder now that I've written this book and there's been so much feedback about it, I'm realizing, oh, my word, this isn't just me. There's a lot of people who don't realize, wait a second, I've been identifying as the wrong
Starting point is 00:05:17 character in the story. And it's not working. And if I just identify as this character, things start to change. And, of course, the four characters that exist in story, the victim, the villain, the hero, and the guide, exist in story because they exist in us. All four of them exist in you, and I personally play all four every day, but to the degree that I give the victim stage time, my life goes nowhere. To the degree that I give the villain stage time, people don't like me, and they want to throw me in jail, and they want justice against me. And to the degree I give the hero stage time, I transform into a better
Starting point is 00:05:51 version of myself. And so the idea is just try to give the hero more time in your life, and your life will shape up accordingly without you having to do much of anything. So what you said was just really powerful. We all have four personalities that live inside of us, and it's our choice to decide which one we want to give the most energy to. So it's the victim, the villain, the hero, and the guide. Could you really take us deep on these? Break it down.
Starting point is 00:06:17 What are each of the characteristics of each of these personality types? There are four. And my thesis in the book is the reason that these screenwriters and these storytellers keep choosing these four characters to write about is not because there are victims in the world and there are villains in the world and there are villains in the world and there are guides in the world. It's literally because they're all inside of us all. In stories, they're not. In stories, they're separated into different characters.
Starting point is 00:06:43 But that's not the way it works in life. They're in us. And so when we hear that voice that says, look, I'm doomed, I'm not going to be able to make it out. Woe is me. Terrible stuff like this always happens. That's the victim. and the victim in a story plays a bit part. The victim in a story exists to make the hero look good
Starting point is 00:07:03 because the hero rescues them and the villain look bad because the villain tortures them. That's the only purpose of the victim. They do not transform. They do not get a reward at the end of the story. They do not. Nothing happens to them except that they play off the hero and the villain. And if we do identify too strongly with the victim
Starting point is 00:07:24 inside of us, that is exactly what happens to you. I mean, the story of your life literally plays out that way. You don't transform. You don't get what you want. You don't become a better version of yourself. You don't get rewarded. You don't get respected. People basically feel sorry for you. And that gives you some resources, some change that's thrown at you, but that's it. And some people get hooked on that change and they think that's the only way that they can survive. It serves us in some way, victim mentality is a coping mechanism. And sometimes, let me just say, it's actually an effective coping mechanism. It's helpful for a couple days. It's not purely evil. It's not purely bad. You know, I finished the book. The Ameline was born. It was in a really good space. And before the book
Starting point is 00:08:09 came out, about two weeks before the book came out, I had to make an extremely difficult family decision. And the family decision was to let go of my chocolate lab, Lucy. The average age lifespan of a chocolate ab is 10 to 12 years. She's 14 and a half. And she had a big tumor, a lot of arthritis, but she was cognizant. And the doctor was saying, look, you know, anything passed today and you're just making her suffer so that you don't have to feel guilty. And, you know, I thought about, I thought, okay, we got to do this. You know, I let her go. And it was a beautiful time, and family time together and let her go, put her in the car. Hala, the next day, I'm in a fetal position in my bed weeping. I mean, this is, you know, she's my best friend. And my wife calls her
Starting point is 00:08:53 my first wife. And I'm saying to myself, I'm releasing a book in two weeks defending the idea that life has meaning. And it's all a lie. It's just a complete lie. There is no meaning because we can't keep our dogs. A couple days later, of course, I'm saying, how beautiful is it that she was with me that long? And she got to meet my daughter. And she got to move into this house a year and a half ago that's called Goose Hill. It's literally named after her, Lucy Goose, and she taught me about friendship, she taught me about devotion. She got me to Betsy. She taught me to be responsible in relationships. It took a couple days for me to convert and to transform from a victim mentality, which is okay. It's okay. But we can't stay there. We become victims temporarily in life so that we can turn around
Starting point is 00:09:41 and metabolize the pain and turn it into strength and optimism and hope. And skill, by the way, and empathy. Beautiful things come from pain. That's the benefit of having understood what I wrote about in the book is you can sort of be self-aware and gently and with great grace guide yourself toward a more optimistic identity. So that's the victim and the danger being a victim. The villain is very similar. The victim experiences pain, so does the villain. The villain, though, rises up in strength rather than stays the victim, but they rise up in strength not to help others, but to seek vengeance on a world that's hurt them. And the hero also experiences pain. The hero experiences pain and rises up and says, I'm going to become strong so that nobody else has to experience the pain I did. I'm going to defend
Starting point is 00:10:33 them and defend the world against these injustices, where the villain says, I'm going to get people, I'm going to get back at people. And the general rule about a villain in a story is that they make others small. And so when there's there's that spirit in us. I've got it in me. I don't know about you, but the spirit to gossip, the spirit to demean others, the spirit to think that others are lesser than you is a villainistic characteristic. And if we let that take too much ownership of our life, if we over-identify with that, what happens to a villain in a story? Well, they are killed. They are killed or they are thrown in jail. They're taken care of. The idea is, is if we can get ourselves to just function more as a hero than anything else, the story is going to go well.
Starting point is 00:11:20 Now, what does a hero do? A hero rises up against what they are challenged with and transforms into a better version of themselves so that they can overcome the challenge. Heroes are not people who are capable of overcoming challenge. They're not. They're people who are capable of changing into the person who can overcome the challenge. So to stay in a heroic mindset doesn't mean I'm awesome, I'm great. It means I can become the kind of person who can deal with this. And you know from starting a company, if you did not have the skill sets to start a company
Starting point is 00:11:55 and run a successful company when you started, you had to beat yourself, beat your head against the wall many times until you became the person. And it's by accepting these challenges that we transform. And then once we do transform and we become very competent, what we find is that winning only for ourselves is really empty. It leaves us kind of feeling lonely. And so we want to turn around and help others. And indeed, holla, your entire company, that's what you do.
Starting point is 00:12:22 And so that characteristic is called the guide. And the guide is Gandalf and Mary Poppins and on and on in these stories. Mr. Miyagi in the Karate Kid, you know, these characters that show up to help the hero win the day. And so as we get older and more experienced, certainly as we become parents, the guide. the guide characteristics come alive in us. And I argue in the book that that is actually the most fulfilling role to play. You can't play the guide until you've been the hero for some time. But slowly the guide begins to manifest itself.
Starting point is 00:12:56 And that's indeed where we find a deep sense of meaning in our lives. I went and interviewed Pete Carroll, who is the coach of the Seattle Seahawks many years ago. And I asked him, when did you first realize that you wanted to be a coach? and he said, you know, I had the luxury of winning as an athlete really early in life. And I call it a luxury, he said, because it helped me discover that it actually wasn't very fulfilling. But when I turned around and helped other people win, it was very meaningful to me. It was an enjoyable, pleasurable life experience. And so that led me into a career of coaching.
Starting point is 00:13:28 Well, what he said there was, I enjoyed playing the hero. It was really nice. But when I started helping other people win and help other heroes win, I felt a deep calling in my life. And it's true that the objectives that we determine for our lives, if they are mutually beneficial, that is, if they benefit others and they benefit ourselves, they align much more closely with a deep experience of meaning. At YAP, we have a super unique company culture. We're all about obsessive excellence. We even call ourselves scrappy hustlers.
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Starting point is 00:16:17 site fast and simple. Learn how you can get more out of your dot com from a framer specialist or get started building for free today at framer.com slash profiting for 30% off a framer pro annual plan. That's 30% off in 2026. Again, that's Framer.com slash profiting for 30% off.com. slash profiting. Rules and restrictions apply. So I want to talk about the hero a little bit more because it turns out that every inspirational story basically has the same plot. And a lot of people think of heroes as these like big, strong people that always, you know, do great. But really, you say that it's a victim who's transforming and that's really all a hero is. So talk to us more about that. What is the typical inspirational story that we all know? Well, yeah. So when I say,
Starting point is 00:17:05 When I say play the hero, most people go, I'm not a hero. You know, I'm not strong. I'm not this. Well, pause your favorite movie and ask yourself if the hero likes being in this particular situation. I don't care where you pause it in the movie. Pause the movie and ask yourself, is the hero enjoying this? And the answer is no. They're not.
Starting point is 00:17:26 They're clinging to the side of a building. Their girlfriend just left them. They are having to give a speech and they're not ready. It doesn't matter. the whole movie, they are in a place they don't want to be, having to do a thing they don't want to have to do, engaging a challenge that they don't feel like they're, they measure up to, that's the whole movie. And they're ill-equipped, they're afraid, they don't want to do it, they're in desperate
Starting point is 00:17:51 need of help. That's a hero. And so if that feels like you, then, well, congratulations, you're in the right place. And that story is transforming you. So what we see is in the last nine minutes or so of the film, if we're talking about film. In the last nine minutes, the hero has in fact transformed and is a much better version of themselves. We tend to think of heroes and define them by the last nine minutes instead of the previous 90. So the idea is if you want to be a hero on a mission, set an objective in your life
Starting point is 00:18:20 that is difficult. That's going to require some commitment and some transformation on your part and step into it and try to make it happen. And that is what will transform you. So heroes and victims are very similar except heroes are not looking for a rescuer. They're getting up and trying to get, they may look for help, they may look for a guide, but they're not looking for somebody to take the responsibility away from them. That's what a victim is doing. If you are trusting an external source to guide the story of your life and make it work out, I personally do not think it's going to work out very well. I think what the external source wants you to do is be empowered and stand up and take responsibility for your life. And I think narrative structure in the
Starting point is 00:19:06 universe itself probably rewards that. And it's so much more fulfilling, right? It's just, it's so much more fulfilling to do so. So psychologists have this term called internal locus of control versus external locus of control. And if you believe that my life is terrible because my parents and because the year I was born and because the way I look and because then what you're saying is my life, the quality of my life is determined by outside sources, things out of my control. Psychologists have a term for that. It's called an external locus of control, that my locus of control is actually external. Now, those who identify with an external locus of control have higher rates of depression, worse relationships, less earning power, higher rates of anxiety and frustration
Starting point is 00:20:00 in life. Now, if you say, well, no, my life is miserable right now because of the decisions that I've made and I willingly did some stuff I shouldn't do and I mismanaged some money and I wasted my time and even though it sounds like you're saying, you know, my life is terrible, that person who says, Well, it's terrible, but it's also pretty much my fault, has much less rates of depression, better relationships, higher earning power, less anxiety. They do better in life because they actually believe they are in control of their lives and they can learn from their mistakes and they can move on. So the good thing about external internal locus of control is you're not one or the other person.
Starting point is 00:20:45 You're actually fluid. In other words, if you have an external locus of control, it can change to an internal locus of control. So heroes in stories have high internal locus of controls. Victims in stories have high external locus of control. So once again, whether we have an external or internal locus control, whether we think of ourselves as a victim or a hero, determines the quality of the story that we will end up living. Oh my gosh.
Starting point is 00:21:09 I love that. So let's say that somebody listening is, you know, there's a lot of people in their mid-20s that are listening in right now that might feel like, man, I feel like I was like Donald when he was in mid-20s, and I feel like I approach life with an external locus of control and I'm a victim and I approach life as a victim. What prevents them from transforming? Like, what are the big things that prevent people from taking that step to become the hero of their own lives? Well, before I even say that, I want to say that judging yourself, shaming yourself, being upset
Starting point is 00:21:45 because you just realized you've had a victim mentality is entirely and completely unhelpful. When we say to ourselves, you're such a little victim and you've wasted the last 10 years. And, you know, if you weren't such a victim, people would like you. Freeze that voice for a second. Listen to it. Who is that talking? You know who that is talking? It's the villain.
Starting point is 00:22:10 So now you're in a worthless conversation between the villain inside you and the victim inside you, two roles that will completely ruin your life. So we've got to ignore those voices. And we can't give them the microphone. What we have to do is say, have some grace. You have seen yourself as the victim because, and I'll tell you why, even if you had a wonderful, healthy childhood and there's no trauma, you see yourself as the victim because your parents did so much for you because they are loving and good. And now you are out on your own. you've been out on your own for a minute, and life is, in fact, very hard, and you are learning,
Starting point is 00:22:48 and it takes a while to get your sea legs under you. And rather than face the challenges sometimes, you've given into a bit of a victim mentality as a coping mechanism, just to deal with the pain. And I would say, well, that's completely understandable. And not only is it completely understandable, it's kind of funny. It's kind of charming, right? And that's the sort of attitude that we want to have. And now we want to say, however, Mr. Miller, if you want to be a writer, we're going to have to get up in the morning and we're going to have to work from 7 to 9 a.m. on the manuscript every day with some discipline. And we're going to have to accept this heroic journey and transform. And that is the attitude that a hero has. And so what would my advice be? One is, don't kick yourself around for being a victim. It's wasted energy. The second is a hero has an objective.
Starting point is 00:23:41 So we need to define what it is that you want. Do you want to be a writer? Do you want to start a company? Do you want to be an influencer? Do you want to get married? And do you want to start a family? Do you want, you know, what do we want? And we need to write those things down.
Starting point is 00:23:55 And I recommend in the book writing them down from a very interesting perspective, and that is the perspective of the end of your life. So I give the assignment in the book to write your eulogy, to actually write your eulogy, as though people were reading it after you died and talk about the things that you have accomplished. And what that does is it opens a story loop in our brains. Will you get these things done? Every morning, including today, about four to five mornings a week, I read my eulogy. It's how I start my morning.
Starting point is 00:24:30 And my eulogy talks about the fact that Donald Miller has lived three significant stories. One is he started a company well, business made simple, which became basically a college. at a major university for entrepreneurs. So I have a meeting with the president of a major university here in a couple weeks to pitch all these frameworks to be housed inside their university. Well, why do I have that meeting? I have that meeting because every morning I get up and I read that story. So every day I'm putting something on the plot.
Starting point is 00:24:55 If this president says, Dom, we're not going to do this, I'm going to get a meeting with another university. But this college is going to exist. I didn't manifest it. I decided I pointed there and I went there. There's nothing magical about, you know, saying I'm going to eat an Oreo cookie. and then you eat it. You know, that's just what do you do.
Starting point is 00:25:12 But it did, you know, it gave me that. The second is that is my family story. My wife and I and our daughter, I'm Aline, live on 15 acres in Nashville, Tennessee. We have an event space. We're building a guest house. It's a beautiful sort of mini-retreat center. And the vision several years ago that I wrote in my eulogy was that we would live in a house that serves the world, that thinkers come here, writers come here, entrepreneurs come here.
Starting point is 00:25:38 you can't pay. It's all free. And a couple weeks for now, Evan McMullen is coming. He's running for Senate in Utah. He's going to speak to a group of influencers here. A former representative from the Red campaign is coming to meet with country music singers and the governor's office to talk about criminal justice reform. All of that was just an idea. But what it was was a story that my wife and my six-month-old daughter could live into. And what I was trying to do was say, okay, we're going to start a family. What would be the coolest place you could possibly grow up in to realize that you can change the world. And we dreamed up this house and an event space in the backyard and a guest house where writers come. Right now, a couple writers are upstairs. One of them wrote a book about the lead up to the Iraq War. We had a great dinner last night, talk about it with some people. It's just a place where wonderful conversation happens. Well, you say, Don, that sounds so special and so magic. It was just an idea, right? And then you start doing things toward it. Another one is something. call build the middle class that will exist by the end of the year. And basically it's a petition
Starting point is 00:26:42 that people can sign, but says we are asking Republicans and Democrats to come together and pass eight pieces of legislation on tax reform, education reform, immigration reform, and so on and so on. Immigration reform launched yesterday. And then that's it. I don't have any time. I've got 30 years left in my life and then I'm dead and I will never come back to this planet. So I have 30 years left. And if somebody comes and says, Dom, we'd love for you to do a TV show. I look at my eulogy and I say, there's no TV show on here. I'm sorry, I can't do it. I've got three stories and I'm going to live these three and I don't have time to switch gears right now. So that's the thing that if you're in your 20s, it's not too late. In fact, you're in a perfect time to say, well, look,
Starting point is 00:27:25 you know, what three stories do I want to live? And the great thing about being in your 20s is you can actually live one of them, file it away and start another one. You've got. got so much time left, but a hero is always inside of a story. And one of the most dangerous things you can do is live your life and not know what story you're inside of. Because if you don't know what story you're inside of, one of two things is happening. One is somebody else is dictating the elements of your story, probably a corporation, right? Or a government or a spouse or somebody else you're a pawn in their story, but you don't have a story. Or you just don't have a story. And so you're a character walking around on a movie set and nobody's given you a script and nobody's given you a part
Starting point is 00:28:17 to play. And you literally feel just as uncomfortable in your own skin as you would as that character with no part in the story. And yet he's walking around on set. And that's a restless feeling that a lot that people identify with. Totally. I mean, I think this is such an interesting concept. I had Matt Higgins on the show. He was on Shark Tank. He's a big TV personality, big VC investor.
Starting point is 00:28:40 And he also swears by writing a eulogy, and then he reads it every day as well. I had Robert Green on the show, huge successful author. He talks about the law of death denial. And it's very similar that if you avoid the thought of death, you lack urgency, you lack motivation. And this sounds very similar.
Starting point is 00:28:58 So why does writing a eulogy work? Like, why do you think that that actually helps you get closer to your goals? Processing your own death does a few really wonderful things for you. And what I mean by processing means is realizing that you're not here forever and that your story is, in fact, very, very short. One, as you mentioned, it creates a sense of urgency. I don't have time to sit around. I don't have time to take that frivolous meeting. I don't have time to, you know, whatever.
Starting point is 00:29:26 I don't have time because I only have a certain. number of days left. The other thing is, you know, not only a sense of urgency, a sense of focus, right? These are the three stories I've got left. I've got time for nothing else and everything else is a no. And that's 90% of the stuff that comes my way is a no. Because when time is being taken away from you, you get really, really focused right away. So the processing and thinking about our own death is the, I think, is just the basis of wisdom. And if you say, Don, that's morbid. I don't think we should think about our own death. That's sad. I want to be really clear what you're saying. You have the right to say that. Certainly you do. What you're actually saying is,
Starting point is 00:30:10 I don't want to think about the truth. Just let that sit. I don't want to think about the truth. I want to live in denial. And, you know, death denial, as you mentioned earlier, is something that does not, in fact, serve your life. You know, if you're in your 20s, you're listening, yeah, but I don't get those opportunities. Listen to me. You're about eight years from getting those opportunities, right? The older people die off and you take over and those are the opportunities that are going to be handed to you. And if you're not grounded before you get them, you're going to take some opportunities that you don't need to take. And that's why you want to be grounded in the story that you are deciding to live. Internal locus of control. You direct your story, not opportunities and all that
Starting point is 00:30:56 kind of stuff. You direct your story so that you decide which opportunities you take and which opportunities you reject. Young and profitors. I know there's so many people tuning in right now that end their workday wondering why certain tasks take forever, why they're procrastinating certain things, why they don't feel confident in their work, why they feel drained and frustrated and unfulfilled. But here's the thing you need to know. It's not a character of law that you're feeling this way. It's actually your natural wiring. And here's the thing. When it comes to burnout, It's really about the type of work that you're doing. Some work gives you energy and some work simply drains you.
Starting point is 00:31:35 So it's key to understand your six types of working genius. The working genius assessment or the six types of working genius framework was created by Patrick Lencioni and he is a business influencer and author. And the working genius framework helps you identify what you're actually built for and the work that you're not. Now, let me tell you a story. Before I uncovered my working genius, which is galvanizing and invention, so I like to rally people and I like to invent new things.
Starting point is 00:32:00 I used to be really shameful and had a lot of guilt around the fact that I didn't like enablement, which is one of my working frustrations. So I actually don't like to support people one-on-one. I don't like it when people slow me down. I don't like handholding. I like to move fast, invent, rally people inspire. But what I do need to do is ensure that somebody else can fill that enablement role, which I do have, K on my team.
Starting point is 00:32:22 So working genius helps you uncover these genius gaps, helps you work better with your team, helps you reduce friction, helps you collaborate better, understand why people are the way that they are. It's helped me restructure my team, put people in the spots that they're going to really excel, and it's also helped me in hiring. Working Genius is absolutely amazing. I'm obsessed with this model. So if you guys want to take the Working Genius assessment and get 20% off, you can use code profiting. Go to working genius.com. Again, that's working genius.com. Stop guessing. Start working in your genius. What's up, young and profitors. I remember when I first, started Yap, I used to dread missing important calls. I remember I lost a huge potential
Starting point is 00:33:03 partnership because the follow-up thread got completely lost in my messy communication system. Well, this year, I'm focused on not missing any opportunities. And that starts with your business communications. A missed call is money and growth out the door. That's why today's episode is brought to you by Quo, spelled QUO, the smarter way to run your business communications. Quo is the number one rated business phone system on G2, and it works right from an app on your phone or computer. The way Quo works is magic for team alignment. Your whole team can handle calls and texts from one shared number and everyone sees the full conversation. It's like having access to a shared email inbox but on a phone. And also Quo's AI can even qualify leads or respond after hours,
Starting point is 00:33:43 ensuring your business stays responsive even when you finally logged off. It makes doing business so much easier. Make this the year where no opportunity and no customer slips away. Try Quo for free plus get 20% off your first six months when you go to quo.com slash profiting. That's QUO.com slash profiting. Quo. No missed calls. No missed customers. Happy New Year, Yap, gang.
Starting point is 00:34:09 I just love the unique energy of the new year. It's all about fresh starts. And fresh starts not only feel possible, but also feel encouraged. And if you've been thinking about starting a business, this is your sign. There's no better time than right now. 2026 can be the year that you build something that is truly yours, year where you take control over your career, and it starts with Shopify. I've built plenty of my own businesses on Shopify, including my LinkedIn Secrets Masterclass. So it's a two-day workshop.
Starting point is 00:34:36 People buy their tickets on Shopify. And then my mastermind subscription is also on Shopify. I built my site quickly in just a couple of days, payments for setup super easily, and none of the technical stuff slowed me down like it usually does, because Shopify is just so intuitive. And this choice of using Shopify helped me scale my master's. to over $500,000 in revenue in our first year. And I'm launching some new podcast courses and can't wait to launch them on Shopify. Shopify gives you everything you need to sell online and in person, just like the millions of entrepreneurs that they power.
Starting point is 00:35:10 You can build your dream story using hundreds of beautiful templates and set up as fast with built-in AI tools that help you write product descriptions and edit photos. Plus, marketing is built in so you can create email and social campaigns easily. And as you grow, Shopify can scale right along with your business. In 2026, stop waiting and start selling with Shopify. Sign up for your $1 per month trial and start selling today at Shopify.com slash profiting. Go to Shopify.com slash profiting.
Starting point is 00:35:39 That's Shopify. com slash profiting. Yeah, fam, hear your first. This new year with Shopify by your side. I love that. I think all of this material is excellent. We're going to link it in our show notes. So last time you came on the show, I always asked this question at the end of
Starting point is 00:35:56 my show. What is your secret to profiting in life? And you mentioned Victor Frankel, which after reading your book, I learned he was your favorite philosopher and he really changed your life. And I think his story really helps tie all of this together. So tell us in more detail about Victor Frankel and his story and how he transformed from victim to hero. And then we can kind of take a look at his framework too. Well, Victor Frankel was a psychologist in Vienna in the 1920s and 30s, and he developed a theory alongside, theoretically, at least Alfred Adler, certainly there was some Jungian instincts in there. Sigmund Freud was alive at the time. Something was going on in the water in Vienna because those got, a lot of smart folks came out of there. And he basically said, man's dominant desire is a desire for a deep civil. of meaning, which feels like purpose in their life.
Starting point is 00:36:55 And he developed something called logotherapy, a therapy of meaning in which he prescribed a certain way of living to people, which gave them a deep sense of meaning and helped them overcome depression, anxiety, and a bunch of other stuff. And he applied it inside the Viennese hospital system specifically for suicidal high school patients. They had a serious suicide problem around the time grades were released. When he applied Logotherapy, when he basically taught them to live as heroes on a mission, suicide rate dropped to zero. And he was writing a book on his theories when World War II broke out.
Starting point is 00:37:34 And the Nazis began to collect Jews and put them in concentration camps. Being a Jewish man, Victor Frankel, was taken with his wife who was pregnant. His wife, Tilly, was pregnant with their first child. She was murdered. his parents were murdered, the manuscript in which the thesis was confiscated and taken from him, and he spent years, I believe, in four different concentration camps and survived. And after he survived, instead of being despondent, certainly he was in incredible pain, but he rose out of that victim mentality and began delivering lectures around the world
Starting point is 00:38:12 on how life, in fact, does have meaning and is in fact beautiful. And, of course, who's going to argue with him, right? I mean, I'm sorry, your sugar cravings don't measure up to what this guy has been through. Yeah, if he's not a victim, then nobody has the excuse. That's right. And so he was incredibly influential on this book and influential on me, you know, personally. I'd say he saved my life and maybe saved the quality of my life. But just a wonderful, wonderful person who has proven that life, in fact, has been.
Starting point is 00:38:38 What's really interesting about Victor Frankel is he didn't actually tell us what the meaning of life was. He told us how to feel it. and he doesn't answer the question, what is the meaning of life? Or why does life have meaning? He just says, here's how you experience it. And so what it does is it makes the stuff I talk about in the book, and that's what the book is. It's a prescription for Logo Therapy.
Starting point is 00:39:04 And it makes the work theologically agnostic, philosophically agnostic. You know, I was meeting with a friend having coffee, an acquaintance, I should say, back in Portland many, many years ago. And they were, they was very obvious they were a nihilist. and they said to me at one point, well, you know, life is meaningless. And that could be the state motto of Portland, Oregon, right? I mean, it's just that kind of place.
Starting point is 00:39:27 And I said something a bit offensive to them. I wrote about it in the book, but I said, what if life is not meaningless? What if just your life is meaningless? And, of course, they didn't think that was very funny. But what I meant by that was, what if the stuff that you were doing inside of your story is giving you a bad experience?
Starting point is 00:39:45 And what if it's not life itself? In other words, what if you're writing a book and what you're actually saying is this book is not interesting. And the good news is if we can get ourselves to believe it and understand it, is that the book can change. If you know how to live a certain way, the book can get really, really interesting, really fast. And I'm a living testament to that because I really like my life. It's not always easy. It's not, you know, I cried myself to sleep when I had to put my dog down. there are painful, painful elements to it.
Starting point is 00:40:18 There are hard things. Today we took Emmeline to get her last shots at the doctor and hold your crying baby while she doesn't understand why somebody's poking her with a needle. They're just tough scenes in life. And of course, I'm being very, very light, and the people listening have some very, very painful scenes. And yet we can choose to do things with our life
Starting point is 00:40:40 that give our life a deep charge of meaning and beauty and go to sleep every night, being grateful for the incredible experience that we're having. Yeah, the thing that keeps coming to my mind was this concept of personal agency. As you're talking about the fact that it's not that life is going to be perfect. There's going to be ups and downs, but it's how do you treat those ups and downs? How do you have perspective towards them? Can you talk to us about personal agency and what that is? Yeah, personal agency is similar to internal locus of control.
Starting point is 00:41:11 It's belief that you have the power. And the one thing that you have the power over that nobody can take away from you is your perspective on life, including your perspective on very, very difficult things. And so when painful things happen to us, we can either have a victim perspective, which is, woe is me, I'm doomed, please send a rescuer, or we can actually say to ourselves, wait, this is painful. And also, it somehow benefits me. it's both and that's the prescription that victor frank will give to his patience he would say when something very painful happens acknowledge it don't be a delusional optimist acknowledge it grieve it and also realize it comes with benefits and when the most in other words redeem our pain i met a young man who his son he came home from church his wife had stayed back at the church
Starting point is 00:42:09 came up from church and his three-year-old son, they went to take a nap and three-year-old son woke up, went into the garage, got back into the car, closed the door, and died of heat exhaustion. And he came to me and he said, Don, I want to write a book about this. I need to process it. And he ended up writing a book,
Starting point is 00:42:32 and now he travels the country, and he helps people understand how to grieve the loss of a child. He did something with it. Now, does that bring back his son? No. But what it does is it redeems the pain and uses it for good. And that has given his life a deep sense of meaning. So any of us can do this. And what's the alternative? You know, the alternative is buy a truckload of whiskey, get a divorce and drink yourself to death. And that's the victim life. And we're not going to do that. We're going to redeem our pain. What is the one actionable thing that our listeners can do today to be more profiting tomorrow? Okay. I love this. And your listeners are going to hear this several times throughout the year.
Starting point is 00:43:23 Just to answer the question, what am I grateful for? What am I grateful for? One thing that victims and villains do not have in common, or do have in common, forgive me, is they're ungrateful. If you ever find yourself playing the villain or playing the victim, stop and ask yourself, what am I grateful for? And you will immediately exit victim and villain mentality because you will never, ever hear a villain in a story say, you know, I'm so grateful for my friends. They will never say it. And no victim will sit there in a dungeon and go, I'm so grateful that there's a shaft of light that I can study the sun. They don't do it because that would transform them into a hero.
Starting point is 00:44:02 And so if you want to go from victim to villain to hero real quick, just to ask you. Ask yourself what you are grateful for. So that's the one thing that I would say leave with. I love that. And that reminded me of something that I didn't get to ask you. Why is the question, who am I becoming a really important question to ask? Because it does two things. It defines a direction for your life, for your personal life, for your character.
Starting point is 00:44:25 And we all need a direction. We all need someplace that we're going. Otherwise, we wander around and we walk in circles. Right. And it also reminds you that you are not a fixed status. creature. You are somebody who changes. And so, yes, you may struggle with that right now, but a year from now, you probably won't because you are somebody who changes. And it's very, very dangerous to think of ourselves as as bad at math. You're not bad at math. You're somebody
Starting point is 00:44:52 who hasn't applied yourself to learn math. But you're not bad at math. It's not your identity. You know, so we want to have a growth mindset, as Carol Dweck would say.

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