Young and Profiting with Hala Taha - Jason Feifer: Future-Proof Your Career and Unlock Opportunities with the Entrepreneur's Mindset | Entrepreneurship | E188

Episode Date: September 19, 2022

Too many people are stuck in the past: old ideas, old technologies, and old ways of living. When we don’t embrace change, we don’t grow or evolve. Accepting change and using it to fuel our growth ...is one of the most important things we can do for ourselves in every area of our lives.  But how can we resist our natural inkling toward predictability and become comfortable with change?  To answer that question, Hala invited Jason Feifer, a champion of change, onto Young and Profiting podcast. Jason is the editor-in-chief of Entrepreneur magazine. He hosts two podcasts that focus on how to take hold of change and use it to your advantage. He’s also the author of the newly released book, Build For Tomorrow, which outlines how to use the power of change to your advantage using wisdom from some of the brightest minds in the world.  In this episode of YAP, Hala and Jason talk about how entrepreneurial thinking differs from the rest of the population, and how embracing entrepreneurial thinking can help you find more opportunities that you wouldn’t otherwise have seen, even if you’re not an entrepreneur. They explain how to stack your skills in order to open new doors for yourself, why we resist change, and how humanity has resisted change throughout history. He also explains how we can use failure as data and view new situations as temporary experiments rather than permanent commitments.  Topics Include: - How well do you really know your audience?  - Why Jason renamed one of his podcasts  - Opportunity Set B - Parkinson’s Law  - Seeing loss as opportunity - Viewing opportunities as temporary experiments  - Defining traits of an entrepreneur  - Using failure as data  - The truth about time management  - The 1907 Teddy bear crisis - Jason’s actionable advice for becoming more profitable  - And other topics… Jason Feifer is the Editor in chief of Entrepreneur Magazine and champion of change. He has led an extensive career as a journalist, working at publications such as Fast Company, Men’s Health, and Maxim Magazine. He hosts two podcasts: Build For Tomorrow and Problem Solver.  Earlier this year, he released a book called Build For Tomorrow that outlines how humanity has rejected and embraced change over time. His goal is to help you become more resilient and adaptable in a world of constant change — so you can seize new opportunities before anyone else does! Resources Mentioned: YAP Episode #70: https://open.spotify.com/episode/0wszw3paKqkACnvoKtXvq9?si=n8uPhrbxSEyYzJp7tCB7aw  Build For Tomorrow podcast: https://www.jasonfeifer.com/build-for-tomorrow/ :  Jason’s website: https://www.jasonfeifer.com  Jason’s Book, Build For Tomorrow: https://www.jasonfeifer.com/book/  Sponsored By:  ClickUp - Sign up today at ClickUp.com and use codeUse code YAP to get 15% off ClickUp's massive Unlimited Plan for a year! Shopify - Go to shopify.com/profiting, for a FREE fourteen-day trial and get full access to Shopify’s entire suite of features JustWorks - Go to justworks.com Delta Air Lines - Visit delta.com/travelwell to learn more. Sabio - Save $125 on your total bootcamp cost! Visit sabio.la/YAP to learn more More About Young and Profiting Download Transcripts - youngandprofiting.com   Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/ Join Hala's LinkedIn Masterclass - yapmedia.io/course 

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Starting point is 00:00:00 Most people, we think horizontally. We do this and we put it out into the world and we move on to the next thing. We put that out into the world and we move on to the next thing. Entrepreneurs don't think that way. Entrepreneurs think vertically. They think the only reason to do something is because it is the foundation upon which the next thing will be built. When we put ourselves in positions where we are learning, we are also opening new opportunities for growth that we cannot anticipate.
Starting point is 00:00:28 and I will tell you the greatest opportunities that you will experience were the ones that you could not have possibly ever put on the roadmap, and you could have never set a goal for them. What is up Young and Profiters? You're listening to Yap Young and Profiting Podcasts where we interview the brightest minds in the world and turn their wisdom into actionable advice that you can use in your daily life.
Starting point is 00:00:58 I'm your host, Halitaha, aka the podcast princess, Thanks for listening and enjoy the show. Hey Jason, welcome back to Young Improfiting Podcast. I'm so happy to be here. Thanks for having me. I'm super excited for this conversation. So I first had you on the show, episode number 70, stop resisting change. That was back in 2020.
Starting point is 00:01:29 And you gave my listeners some excellent advice about how to build our skill sets from job to job and how to integrate change into our lives. And this time around, I want to dive deeper on this topic of change in celebration of your new book, Build for Tomorrow, which is out right now. Super excited to get into all of that. And a quick introduction to all my listeners who may not know you. Jason Pfeiffer is an author. He's a keynote speaker. He is a champion of change. He's also the editor-in-chief of Entrepreneur Magazine and is the host of several podcasts, most notably, Build for Tomorrow, same title as his book. And Build for Tomorrow was previously named Pessimist Archive. And so I want to start here. Yeah. And we run in a lot of the same
Starting point is 00:02:09 circles. We're both big podcasters. We've got a lot of the same podcaster friends. And I remember when we first met, you were talking about this huge rebranding that you were undertaking. And you had this already popular podcast that thousands of people listened to called Pessimist Archive. And you decided that you were eventually going to change your name to build for tomorrow after lots of research and data and studies. And so I'd love to start there. Why did you decide to call your podcast built for tomorrow and now your book build for tomorrow. Yeah. Okay. So first of all, I have a friend named Rochelle DeVoe. And she is an audience insights researcher. And she did the research actually on my show. And she does tons of other work. And she always tells people, you do not know your audience as well as you think you do. And when she tells
Starting point is 00:02:59 CEOs this, they don't like to hear it. Because of course, you think if I serve people, I know them. I know what they want and I know how to provide that. But that's not true because the thing is we tend to run on a lot of assumptions about the things that we think our audience wants or how we're best serving people and we may not know how we fit into their lives. Give you a quick example. And then I promise I'll actually talk about this podcast that you ask. But this is like, this was such a revelation for me and it has really driven a lot of how I now understand my own work and how I think other people can improve theirs that I think it's worth understanding. So Rochelle, she has this process by which she identifies the best customers for a brand, and then she understands, like, you know, she interviews them,
Starting point is 00:03:44 she talks to like that. And I asked her to tell me this story. Asc said, can you explain what it looks like for this kind of transformation to happen? She said, okay, there's a sock company called Vim and Vigour. It was started by an athlete who needed compression socks to help her feet feel better while she was performing. And so she makes this company and it does, they make these stocks for athletes and it does quite well for a while and then sales level off. And they can't figure out why. And so they hire Rochelle. And Rochelle comes in and she identifies the best, the best customers, which is to say she writes, like, who are the people who are the people who are the most engaged, who are the people leaving the best reviews. And she interviews them and she discovers,
Starting point is 00:04:28 Halla, this crazy thing, which is that the best customers for this company, which sells compression socks to athletes, the best customers are not athletes. They are not. Who are they? They are people who spend all day working on their feet. They're like nurses. And so this company had really been succeeding despite itself because it thought that it was serving athletes and it wasn't. It was serving a completely different audience and it wasn't even trying to market to them. So once they knew that, they could change how they market, how they talk to people, things about the product themselves, and that unlocked the growth. So with that as context, that's what I did for my podcast, too. I had Rochelle interview, tons of my audience, and she learned that even though back
Starting point is 00:05:15 then, when it was called Pessimus Archive, it was more of a history show that was interested in why people resisted new things, like why was the teddy bear or something that was very scary to people when it was new? Why was the bicycle something that people thought was going to make people go insane and women become infertile and all this crazy stuff? And I thought it was a history show. She told me that my audience told her the reason they listened to the show is because it helps them feel more resilient about the future, which is to say they were hearing a history show and they were using it for themselves. And I didn't know that. And also that the podcast name was turning them off because it had the pessimist in it, but they are optimists. And so I realized the real opportunity in front of me here
Starting point is 00:05:55 is to serve this audience that is with me despite me. They're with me despite that I wasn't properly fully serving them. And so I made this change, which is to change the name to something that felt optimistic that drove towards how people can grow and embrace what's new and find great new opportunities. And then I leaned more heavily into talking about more contemporary issues because I knew that people were looking for that connection to their lives. And again, that totally unlocked growth. I love that. And what a great business lesson in general. I mean, anybody who's selling a product or anybody who has a community, go talk to your super fans. Go talk to your most engaged
Starting point is 00:06:34 clients and customers, ask them what they like, what they don't like, and see how you can mold your messaging to reach more people like them, right? So I love that business lesson in there. So another thing that I want to bring up before we really get into the meat of this interview is this idea that we talked about last time you were on the show, but I wanted to bring it up again. It's called Opportunities Set A and Set B. So you have this theory that you always have two sets of opportunities, Opportunity Set A and Set B. Set A is all the things that you're asked to do, let's say, at your job. It's the things that are things that you are supposed to do.
Starting point is 00:07:10 And set B is what's available to you that nobody is talking about or asking you to do. So let's talk about that because I think that's how you really set off your whole career. I think this is another like just broader life lesson that I'd love for my listeners who especially don't know you to know about. Yeah, I appreciate that. So you summarized it really well there. I call this work your next job. And I think that we should all be at all times building ourselves so that we are more relevant
Starting point is 00:07:36 to bigger opportunities in the future. Because if you only focus on Opportunity Set A, like you just said there, which is just the things that are asked of you, you show up at work, what does your boss need from you? How are you being evaluated? If you only focus on that, you're only going to be qualified to do the things that you're already doing. But Opportunity Set B is where real growth happens. Now, what can that look like? Well, it's interesting because oftentimes I think people feel like if they're going to devote some time to something, and we should maybe talk next about how to find the time to add more to your day, because I'm sure people feel busy. They feel like, I don't have the time for that. So I
Starting point is 00:08:14 have an answer to that. We'll get to it. But if you feel like, okay, if I'm going to devote time to something, I should know how it's going to pay off. And to which I say, no, no, no, I don't think that that's correct. I think that what you need to do is instead pursue the things that you find interesting that feel like they're pushing you to expand or to refine, but that you don't exactly know how they're going to pay off on because the great thing about developing new skill sets is that they will come in handy when new opportunities arise that you could not have anticipated. I'll give you, here's a random example. Let's say that you listen to the Young and Profiting Show and you think to yourself, you know, I would like to start a podcast. I should start a podcast. But you know what,
Starting point is 00:08:56 Hollis really good at talking about, you know, business and growth. I'm more of a, more of a comedy person, really. I think I'm going to start a comedy podcast. You start a comedy podcast. And let's say that it's very bad, because most comedy podcasts are pretty bad. You put this thing out and nobody really listens to it. So maybe you think that this is a failure. But you know what? Maybe it's not because in the process of starting this comedy podcast, you also taught yourself a few things about microphones and about audio editing and maybe you bought some equipment
Starting point is 00:09:26 and figured out how to use that. And then maybe let's say, I don't know, your friend has a band and they reach out and they're like, you know, we would like to record something. You have some mics and know how to edit stuff, right? Can you just like record us? And you say, sure, why not? And so you do it. And it comes out pretty well. And your friend tells other friends. And now you got other bands who are coming and asking you for help. And eventually you think, you know, maybe I need to like
Starting point is 00:09:49 start working at a studio. So you start working at a studio and you're recording bands. And it's going pretty well. And then you think maybe actually I should start my own studio. And then you go and do that. And now you've got yourself a completely new business and a completely new line of work. And it all happened because you started a crappy podcast that nobody listened to because you're bad at comedy. And that is what I like to call the zigzag payoff. When we put ourselves in positions where we are learning, we are also opening new opportunities for growth that we cannot anticipate. And I will tell you, Hala, I'm sure you've experienced this yourself.
Starting point is 00:10:22 I certainly have. The greatest opportunities that you will experience were the ones that you could not have possibly ever put on the roadmap, and you could have never set a goal for them. I have gotten so much out of being the editor-in-chief of Entrepreneur Magazine. At the beginning of my career, I had never heard of Entrepreneur Magazine. It could not have been part of my goals because I never knew it existed. And what did I do? I instead just continued to push myself to develop new skills.
Starting point is 00:10:49 And ultimately, eventually, when this opportunity arose, I had the necessary things that the people were, that the people who were hiring the editor-in-chief of Entrepreneur Magazine position were looking for. One of them, for example, I had gotten involved in the video department at Fast Company, which was a magazine I worked at years earlier. Nobody asked me to do it. Did it lead to a TV show? It did not.
Starting point is 00:11:10 I didn't get any TV work out of being on video. But I did learn how to be on camera. And when people were hiring the editor-in-chief of Entrepreneur Magazine, one of the things they wanted was someone who could go out and represent the brand well, which meant being good on camera. It was a skill. I didn't know what it was for. I found out what it was for after. Push yourself to grow.
Starting point is 00:11:27 I love this concept of zigzag payoff. I mean, you're zinging one way and then you ended up learning something else. You're zagging the other way and becoming super successful. I mean, I can think about it with my own journey. I remember when I was working at Hot 97, it was a radio station. Funny enough, I started blogging on the side for one of the DJs, DJ Enough. That taught me how to do web SEO, graphic design, rights. Then I started my own blog when I left a station. And I wasn't getting paid. I was following my curiosity to not necessarily. the money, which I think is really important when you're trying to build new skills as a young person. Don't follow the money. Follow your curiosity, your passion, and just learn. I could not agree
Starting point is 00:12:08 more. I think that we all need to have at all times a situational awareness of what we know and what we don't know. What can we feel in the gap on that's going to get us to the next step of our career? Earlier in my career, when I had a more straightforward career, I mean, now I'm kind of all over the place, but when I was a magazine editor, purely, for many, many years. And I can remember looking at a magazine and looking at the jobs that people were working and saying, here's what I know how to do, and here are the parts that I don't. Like, I know how to edit these short little pieces, but I don't really know how to assign and edit those longer pieces. So I better figure that out. I need the situational awareness, not just to say, oh, I'm so good that I can do it, but rather
Starting point is 00:12:55 to say, let me put myself in a position where I can learn. Because like you said, the more that you do that, you set yourself up for whatever can come next. Now, I think the zigzag payoff is a really wonderful way to think about what your potential career path can be because what you just described, Hala, for your own career and what I've experienced from mine, there's a logic to it. You did this, which led to that, which led to that, which led to that, right? It's logical as it happens. But you could not have either predicted it or planned it. And it seems like crazy chaos if you zoom out too far from it. Like, wait, so she started as a, she was blogging at a radio and now she's got this company.
Starting point is 00:13:38 How does that work exactly? But it makes sense when you actually go step by step. So what we need to do is just always be aware of how we can develop new skills that can open up that next step for us, not because that next step is the final step or the best step. but rather because it is contributing to the growth that we need to eventually get the payoff we're looking for. And now the biggest excuse that people use when they're talking about gaining new skills is that they don't have the time.
Starting point is 00:14:08 A lot of people say, like, especially if they have kids, a lot of people use time as an excuse. If they have a day job, they use time as an excuse. But you know what? Everybody has the same amount of time. So talk to us about how we can build the time to create new skills. Have you ever heard of Parkinson's law? No. Parkinson's law states that work expands to fit the time allotted.
Starting point is 00:14:31 So if you have a lot of time to do a project, it will take a lot of time. If you have a small amount of time, it will take a small amount of time. This is just a truth. All right. So let me set that aside for a second and tell you this. Here's what I figured out. And speaking as a guy who, things that I do, I run this national magazine, entrepreneur magazine. I host two podcasts. I do quite a lot of speaking, so I'm traveling around a lot. I wrote
Starting point is 00:14:54 this book. I do some television development. I do startup advising. I'm doing a lot. And I have a three-year-old and a seven-year-old, and we do not have like help at home. I don't have a large team. I am doing all of this myself. So how am I doing this? Here's the answer. Time is like a balloon. If you are to fill a balloon, or rather, I think it's important to say, what we say often just to remind people, because this is what you just said, is we say, I don't have the time. If only I had the time, I would do that. If only, yes, I would love to do that. If only I had the time.
Starting point is 00:15:28 But nobody just has the time. Nobody has an hour or two to just feel in their schedule because of Parkinson's law, because our work will always feel the time that we have. So nobody just has the time. Time is like a balloon. You know what we don't say? We don't say, I am going to expand this balloon so that I can, fit air into it. That is not how you fill a balloon. You do not expand the balloon and then fit air
Starting point is 00:15:54 into it. It doesn't work like that. How does it work? You blow air into the balloon and then it expands. Similarly, time. You do not say, I shall make the time for something and then I shall do that thing. No, no, no, because you will never have that time. Instead, what you do is you add the stuff to your existing schedule. Time expands under pressure, just like a balloon expands with air. So when you add more to your day. I will tell you what you do. You are forced then to rethink how you do everything else. Am I doing this efficiently enough? Am I doing this for a good reason? Maybe there are some things that you're doing that you should just flat out drop because it's not actually getting you something. Here's one thing that I did one time. My podcast problem solvers, I used to do with this
Starting point is 00:16:39 whole highly produced script thing and it took forever. And I eventually realized, you know what? I need to find a more efficient way to do this show. I rethought the entire show and I cut in half the amount of time that it took me to make that show and then I was able to use that time for other things. The more that you add to yourself, the more you will force yourself to be more efficient and thoughtful about how you use all of your time, then you will be able to do more and you will also drop the stuff that doesn't really matter. I love that. It forces you to prioritize. Let's hold that thought and take a quick break with our sponsors. At Yap, we have a super unique company culture.
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Starting point is 00:20:00 A lot of people think, like, oh, this is only relevant if you work for yourself, you know, if you're your own boss. But really, entrepreneurial thinking and the ability to adapt and reinvent yourself is applicable to everyone. So let's talk about your definition of an entrepreneur. So very simple. To me, an entrepreneur is someone who makes things happen for themselves. It is not someone who happens to own a business, although those people certainly are entrepreneurs. It is not someone who has any particular career path. I think that we all can learn so much from and think like entrepreneurs in our own lives that we should all be willing to embrace that term. And do you consider yourself to be an entrepreneur then? I do now. I didn't at first. When I got to
Starting point is 00:20:45 entrepreneur, ironically, I did not at all. I thought of myself as a media guy as an editor. It wasn't really until much later that I realized that I had thought entrepreneurally about my own career and that I could really lean into it. You know, one of the big moments of change for me there was many years ago towards the earlier phase of my time at entrepreneur. My wife and I, you said this is my first book and it is, but actually there's like a little asterisk to that, which is that my wife and I co-authored a novel together many years ago. And so it was a romantic comedy. It has absolutely nothing to do with my work now. And so I always talk about Build for Tomorrow. My new book is really my first book. But we did write this book together. And when this book came out,
Starting point is 00:21:28 a really interesting thing happened, Holland. I got two totally different reactions, depending on who I was talking to. To my media friends, to my writer friends, when I said that we had sold this romantic comedy, they always said, that's awesome. congratulations. So cool. And then when I told entrepreneurs about it, they said, oh, that's interesting. What are you going to do with that? Which is to say that to the writers, having just done the book by itself was an accomplishment. To entrepreneurs, it had to be the foundation for something else. Because I realized that most people, including the world that I had come from, we think horizontally, we do this and we put it out into the world and we move on to the next thing.
Starting point is 00:22:13 and we put that out into the world and we move on to the next thing, and we put that out in the world and move on to the next thing. But entrepreneurs don't think that way. Entrepreneurs think vertically. They think the only reason to do something is because it is the foundation
Starting point is 00:22:25 upon which the next thing will be built. So when they saw that I put out a romantic comedy, they thought, what am I going to do? I must be doing something with it. Am I going to start running classes on writing romance novels? What is it going to be? They didn't know.
Starting point is 00:22:38 And the answer was, I wasn't thinking horizontally, I wasn't thinking vertically at all. I was thinking horizontally. So that realization really forced me to shift the way that I think and started to make me say, you know, everything that I do should drive towards the next thing. Because that's the only way to build for tomorrow. Otherwise, if I'm thinking horizontally, if I'm just thinking about how to maybe do the thing that I'm already doing but do it better, faster, cheaper, well, then my inclination is always going to be to cling as tightly as possible to the thing that I'm already doing or to the things that I already know. or to whatever came in the past, because that is where growth is going to seem to be for me. It's going to be in the past.
Starting point is 00:23:19 Vertical thinking, thinking about how doing things leads to other things, that everything that you do should be driving towards some kind of growth. That's an unlock. And that's when I started to say, you know what, I can think that way and I can run my career that way and then I can be an entrepreneur. Yeah. And this is a great segue to talk about your book built for tomorrow. What was the genesis of this book? Why did you decide that you were going to put this book out to the world when you have a podcast that sort of talks about similar things?
Starting point is 00:23:48 Yeah, a couple things happened. Number one, I had this realization early on in my career, or early on in my time and entrepreneur, rather, I should say, where I realized if you listen to the questions that people ask you, you discover that what they're really doing when they ask questions is they're telling you what they think your value is to them. And if you can take that very seriously, then you can better understand how to serve them. I don't know, Hala. I mean, have you noticed that yourself, like, people, I mean, you do, you do so much.
Starting point is 00:24:25 You have built yourself as an authority in multiple spaces. People must ask you the same questions over and over again, right, when you're out. Yeah, for sure. Yeah. And so you hear those and you think, oh, well, if people are asking me those questions, this is what they think I'm an authority on. 100%. and you can capitalize on that demand if you pay attention to it.
Starting point is 00:24:45 Right. So people were asking me, what are the qualities of a successful entrepreneur? That's what the question was. And I realized the reason that they're asking me that is because they see me as a pattern matcher. I'm the guy who gets to talk to lots of people. And therefore, I'm the person who should be able to see across those people and understand what the patterns are.
Starting point is 00:25:04 Great. Now I need an answer to that question because I now establish what people trust me to deliver on. And I realized after a lot of talking and thinking and exploring, I spent years on this, that the answer was the most successful people are the most adaptable. That is the thing that drives success. And so then the question was, well, how? Because it's not something that people are born with. It's a skill that they can learn.
Starting point is 00:25:27 And when the pandemic came along, it created the answer to this question because I got to see, I mean, we all got to see in this fascinating way, that the same change. came to everyone at the same time, but people did different things with it. And some people advanced quickly, some people more slowly, some people clung to the past. And I wanted to know what was the thing that was dividing all these people. I realized that change for everybody happens in four phases. Panic, number one, then adaptation, the new normal, and then wouldn't go back. This moment where we say, I have something so new and valuable that I wouldn't want to go back to a time before. I had it. And I felt like if I could understand what was driving that and how the most adaptable people were getting through those early phases and redefining themselves and their businesses,
Starting point is 00:26:22 I would have something that's just really, really useful and would finally answer that question that people kept asking me all those years ago. And that's why I felt like I had to write the book. I love that. So let's stick on the COVID example because I feel like that's something that everybody can relate to. You just talked about the four different phases panicked, adaptation, new normal, wouldn't go back. I love the fact that everything that you put in your book is a new concept. You know, a lot of people have fluffy books. I felt like your book was really easy to read, that there was actually a lot of new stories, new concepts, great research. So thank you for that. But let's go through these four steps at a high level and let's use COVID as an example
Starting point is 00:27:01 so that people can start to understand what the phases are. Great. So phase one panic. I mean, look, I'm sure everyone's going to be familiar with that. Panic is loss, I think is the reason why we experience change with such difficulty. Now, look, the pandemic is a unique experience in that there was very real and tangible loss for a lot of people. And so let's not discount that or treat that as if it's a minor thing. It's not. But what we often do, whether it's during a global pandemic or just a change at our jobs, is that we immediately equate change with loss. We say, because this is changing, I will lose this thing that I'm familiar with, this way of doing things or this status that I have or this system that I've built. And because I've lost that, I will now lose this other thing because what we want to do, we always want to know what's coming next. And so, we're We're going to extrapolate based on whatever information we have if we see change as loss. So we're going to extrapolate the loss.
Starting point is 00:28:07 We're going to say, well, this change, and therefore that changes, and therefore I lose this, and therefore I lose that. And suddenly we feel like we're in a tailspin. And so what we need to do to start getting through the panic stage is we need to, one, recognize that this is what we're doing. And then two, drive ourselves to identify gain. Because that is there. It was there in the pandemic.
Starting point is 00:28:30 I mean, you know, to speak to the pandemic specifically, right? I mean, I think that a lot of people, people who were just kind of worried about their jobs, let's say, during the pandemic, leaving aside all the, you know, the sort of health and personal loss. A lot of us, I think, were afraid that not only am I going to maybe lose my current job, but I might lose access to my ability to ever do my job or the way that I do my job. I was hired in the early days of the pandemic to speak to a pharmaceutical company, a major global pharmaceutical company. and the reason why they wanted me to come in and speak to their team was because their salespeople were so used to working in person and they had started to identify themselves as in-person sales
Starting point is 00:29:12 people. And they thought to themselves, I don't even know how to begin to do sales virtually. I am not a virtual salesperson. You cannot get me to do this because it's not my skill set. And right, you could see how these people were now seeing loss instead of opportunity because there was a big opportunity there in front of them to get good at that, to do it better than others. Because look, at a moment of great change, they may have been disrupted in the way that they can do sales, but frankly, the people that they were selling to have been disrupted too. And what they need more than anything is someone with solutions to come and say, you know what, things are crazy right now. I got you. Here's what we're going to do. Here's how I'm going to help you.
Starting point is 00:29:53 Like the more that you can step up and do that, you actually have a major opportunity where others see loss, you can see gain, you can get ahead. Yeah. So just sticking on this, let's spend a little time on each one of these phases. So we're talking about panic and loss. In your book, you tell this really cute story about your son and how he really hated switching his shoes. And I thought this is such a great example of how, like, we just love what's familiar and just
Starting point is 00:30:22 changing what's familiar can be so hard. So let's talk about the fact that we tend to like things that we already have. And that's why we're so scared of change and it makes us panic. Yeah. So the story that I tell, I appreciate you, you're pulling that one out. So my son, who is seven now, but we have been dealing with this with him for years and years and years. He hates new shoes. Every time that we buy him a new pair of shoes. And, you know, we buy him a pair of new shoes when one of two things has happened. Either his old shoes have fallen apart or they've become just so smelly that we cannot stand it anymore. And so we get these new shoes and he hates them. He refuses to wear them. If we can get them on his feet, he will like stomp around and scream and rip them off as fast as
Starting point is 00:31:10 possible. And I always try to tell him, it has not worked because I don't think that his brain can really comprehend this yet. But I always try to tell him, his name is Fend. I try to say Fenn, these new shoes, first of all, they're just like your old shoes, but also your old shoes were once your new shoes. Like the shoes that you want that we got rid of, you hated those shoes too when they were new. And then you came to love them. And so if you loved your old new shoes, you will love these shoes too. This is a cycle. Now, he cannot comprehend that. And frankly, I don't think that most of us can comprehend that either. Because what we do over and over and over again is we embrace something new at some time, and then that new thing
Starting point is 00:31:56 becomes extremely comfortable. And then we believe that whatever comes next cannot possibly be as good as the current old thing that we have. And we forget that, you know what, we come from the future. We are products of change. Everything that we like, if you zoom out far enough, everything that we like and know was once considered terrible and scary to previous people. But we don't think that about ourselves. We think that the things that we have are new and great. I mean, look, we all do it with music, right? Like, the music we listened to when we were 15 is the greatest music we've ever heard. And then, like, the music that kids listen to when we're 35 or 40 is absolute garbage and we cannot believe that anyone would tolerate it. And you know what? That cycle
Starting point is 00:32:41 will just repeat itself forever and ever and ever. And there's something natural about it. But we have an opportunity to step outside of it and to say, I'm just going to take on faith that this new thing that I have, even though it's not as familiar and comfortable as the old thing, is going to have some kind of value. And my great challenge right now is not to push against it, but rather to try to figure out what that value is and maximize it as fast as possible. Yeah. And I love that saying we come from the future, just remembering that this has happened before, Right. History repeats itself. So something that I love about you, Jason, and for those who may not be familiar with your work, you're like this history book, in my opinion. You've learned so much about
Starting point is 00:33:25 the past. You know so many different stories. So I think this would be a fun place to kind of talk about what were some of the normal things that we take for granted today that people were really scared of back in the day. Oh, yeah. I appreciate that. So so much. I had mentioned teddy bears earlier. So I'll just, I'll pay off on that one in case people were curious. All right. So there was a national moral crisis in America in 1907 over the teddy bear. The teddy bear. People thought that teddy bear was dangerous, damaging.
Starting point is 00:33:58 Schools were banning teddy bears. Priests were preaching against teddy bears. Now, what was happening here? What was happening was that there was, and we got to go back to the social standards of 1907, which were very, very different from ours, where the belief. was that women, or rather girls, girls had one job, and that was to grow up and become mothers. And dolls, when they played with dolls, the belief was the doll helped them develop a maternal instinct. So you had these traditionalists in 1907 who were seeing teddy bears, which was a brand
Starting point is 00:34:31 new thing. Teddy bears were invented only a few years earlier in Germany, and then they'd come over to America and they'd become a big sensation. And they were seeing girls set aside the dolls and play with the teddy bear. And they were saying, saying, if the girl is playing with a bear instead of a doll, she will not develop a maternal instinct. And then she will, of course, not grow up to be a mother. And then that will be the end of the human race. That was their real belief. That's crazy. But I will tell you that we do versions of that, too, where we see some kind of change and we draw it out to the nth possible degree. We say that, oh, because children are now, I mean, you know, just to use another societal example
Starting point is 00:35:14 from now, because children are now communicating on social media, they will never learn how to interact in person and they will have social issues forever. And look, that's not to say that there isn't like downsides to using social media and that people can't have negative experiences. But like, that is just not being borne out. People have learned. how to use new things in productive and unproductive ways. And that's just the cycle. That's how it is. So over and over and over again,
Starting point is 00:35:46 I think what we tend to do is that we tend to confuse the thing that we're seeing with the foundational change that it represents. What I have found throughout my own studies in history is that we fear that new things will replace old things. That's why people feared that the 10th, teddy bear will replace the doll, and therefore everything that they associated is good with the doll, but that never happens. Instead, what happens over and over again in our own personal lives and also societally is that instead of replacement, what we see is integration. We see that we take
Starting point is 00:36:23 the best of the old and the best of the new and we combine them together, which is the reason why children today play with teddy bears and dolls. And it's the reason why we have cars and bicycles. And it's the reason why we listened to Spotify, which was once the recorded music technology was when it came out in the turn of the century, was absolutely, it was treated as just the end of times to musicians. Musicians hated recorded music technology, they hated radio. Now, we listen to Spotify and we also sing to our children. We do both of those things. And in work, we aren't all going to never go back to an office again. We are all not going to just completely alter the way that we work in some kind of unfamiliar way.
Starting point is 00:37:12 We will take the best of the old. We will take the best of the new. We will combine them together. And we have an opportunity at all stages to be an active participant in doing that. What like a big lesson right there, there's always a middle ground, right? There's always a place where the new and the old can meet and kind of live in harmony. I think that's such a great lesson in itself. So before we move on to the next phase, just one more like foundational.
Starting point is 00:37:36 concept. In your book, you talk about the Sisyphian cycle that happens in the panic phase. It's based on the character from Greek mythology who is doomed to roll a boulder up and down a hill for eternity. Talk to us about how that's related to the panic phase. So that comes from, the Sisyphian cycle of technology panic comes from a researcher, a brilliant technology researcher named Amy Orban, who was trying to understand why these fears repeat themselves over time. Why do we look back in time and see people writing about how radio is going to be addictive, and then television is going to be addictive, and now here we have with social media is going to be addictive. And so she broke down in this paper that I really love these four phases in which the cycle happens. And it's a whole
Starting point is 00:38:24 detailed thing. The kind of very brief of it is that what she sees is that there's a new thing, and people are concerned because it appears to impact what they consider to be a vulnerable population typically children, but also women, because there's a lot of men out there who think that they know better. So once there's enough little kind of worrying, bubbling in the culture, media picks up on it, because of course media is very interested in what people are concerned about. And so starts reporting on it. And then politicians say, aha, here's something to get worked up about. And now they're like hearings being held.
Starting point is 00:38:56 And once the politicians are very interested, money starts to become available to study these things, to figure out what's really going on. And so scientists now have funding available to start to do research into what are the long-term ramifications of X or Y change. But here's the problem. Science takes time. Science is a process. It takes many years to come to a good answer.
Starting point is 00:39:19 And what we typically see is a scientist will publish something and then somebody else will review it and they'll say, I don't know if that's quite right. And they'll do a kind of different study and we'll eventually get to a better place of understanding. But this process of the Sisyphian cycle doesn't really have time for that. and politicians certainly don't have time for that because politicians want answers now. So what happens is, is the first alarming studies from the first people who do these studies get trotted out in the halls of Congress or whatever and you get kind of crazy cooks or just
Starting point is 00:39:47 true believers who don't really have their methodology quite right. Like Frederick Wortham, who was the psychologist who claimed decades ago that comic books were incredibly dangerous to children. Frederick Wortham had a whole big hearing in front of Congress. and it led to this massive censorship in the comic book industry. It was completely terrible, and it stifled creativity for a generation. It was awful. But this is what happens. And then, so anyway, the early science gets picked up by the politicians. The politicians make a lot of hay out of it. And then, of course, they don't either don't do that much or they pass something
Starting point is 00:40:21 that is kind of meaningless, but makes people feel like something was done. Ultimately, in the end, nothing really gets accomplished. Everybody spun their wheels for a long time. And then we all move on to the next thing because then some other new panic comes along and the media picks up on some new thing. We start the process all over again without having learned anything. And I think that there's an important lesson here for individuals. And that is that we do not have to put ourselves through this, through our own versions of this. You don't have to listen to every fearmongering, crazy thing that you hear in the news. And you also don't have to get worked up every time that somebody says, you know what, this terrible thing is going to happen. Because what we instead
Starting point is 00:40:57 should be focused on is short-circuiting that entirely in saying, okay, there's a new thing. Is this valuable to me? That's the most important question. Is this valuable to me? Possibly the answer is no. That's okay. But possibly the answer is, you know what? I'm going to see if I can hop on this before other people can. Because if you can do that, you will be sitting there with a great business or a great idea or some kind of great growth while everybody else is just spinning themselves into circles in the dust. And that is a crazy way to be. Yeah, I bet you as you're reading through headlines, you read them in such a different way than everyone else now. You probably see like right pass through the BS. I do. Like the most important question, I think, whenever I,
Starting point is 00:41:39 whenever you see this kind of stuff is, did this happen before? And if it did, possibly the reason that people are concerned is different than what is actually happening. I always look at this stuff differently now. And I encourage others to do as well. And now a quick break from our sponsors. What's up, Yap Gang? If you're a serious entrepreneur like me, you know your website is one of the first touch points every single cold customer has with your brand. Think about that for a second. When people are searching on Google, everybody who interacts with your brand first is seeing your dot com initially. But here's a problem. Too many companies treat their website like a formality instead of the gross tool that it should be. At Yap Media, we are guilty of this. I'm
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Starting point is 00:43:36 I know there's so many people tuning in right now that end their workday wondering why certain tasks take forever, why they're procrastinating certain things, why they don't feel confident in their work, why they feel drained and frustrated and unfulfilled. But here's the thing you need to know. It's not a character flaw that you're feeling this way. It's actually your natural wiring. And here's the thing. When it comes to burnout, it's really about the type of work that you're doing.
Starting point is 00:44:01 Some work gives you energy and some work simply drains you. So it's key to understand your six types of working genius. The working genius assessment or the six types of working genius framework was created by Patrick Lensione and he is a business influencer and author. And the working genius framework helps you identify what you're actually built for and the work that you're not. Now, let me tell you a story. Before I uncovered my working genius, which is galvanizing and invention, so I like to rally people and I like to invent new things, I used to be really shameful and had a lot of guilt around the fact that I didn't like enablement, which is one of my working frustrations.
Starting point is 00:44:38 So I actually don't like to support people one-on-one. I don't like it when people slow me down. I don't like hand-holding. I like to move fast, invent, rally people, inspire. But what I do need to do is ensure that somebody else can fill the enablement role, which I do have, Kate, on my team. So working genius helps you uncover these genius gaps, helps you work better with your team, helps you reduce friction, helps you collaborate better, understand why people are the way that they are. It's helped me restructure my team, put people in the spots that they're going to really excel,
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Starting point is 00:45:22 Hello, Yap Gang. I know my young and profiting listeners want bigger businesses and a better life, and the New Year is the perfect moment to reset and commit to your growth. But let's be real, you can't build an empire if your finances are all over the place. That's why getting into it QuickBooks is one of the best first moves you can make this year. They've got powerful money management tools built right into their platform, and they have them for every stage of your business, whether you're a solopreneur or a small business. And I love that QuickBooks helps you get paid faster, pay bill smarter, and even gives you access to funding when opportunity pops up. So QuickBooks can help you with bookkeeping, can help you with getting paid, can even
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Starting point is 00:46:47 coming, right? So the second phase is all about becoming comfortable with adaptation. What do we need to know about that. Okay. So one of the things that I think is important to do is something we've already talked about, which is to work your next job. The more that you can set yourself up for adaptation, to always be focused on those opportunity set Bs, the more you are going to have more to draw from in a moment of change. So when change comes to you, after the panic kind of settles, you can say, what else do I know? What else have I learned? What skill sets do I have that maybe I wasn't fully tapping into? That's really valuable. I'll tell you one other thing that I think is really critical to do. Obviously, the book has a
Starting point is 00:47:26 whole bunch of examples, but I'll tell you one other thing. And that is to make a separation between what you do and why you do it. I think that oftentimes, the greatest challenge we have is that we identify too closely with the product of our work, with the output of our work. So, Hala, if you were to only think of yourself as a podcaster, I mean, you do so many things that I'm sure that you won't wake up every day and think I am just a podcaster. But if you did, well, then if tomorrow the podcasting industry just took an absolute dump, then you would feel like, oh my God, now I'm nothing. Now I have nothing because you identified with the product of your work. But if you can instead dig deeper, identify the core value that you have that does not change,
Starting point is 00:48:15 that is not subject to big changes, well, then at that point, you, know what changes and what doesn't, and you can feel steady in moments of disruption. So for me, for example, I spent a long time thinking of myself. I started in newspapers. I thought, I'm just a newspaper reporter. And then I thought, I'm a magazine editor. But now I have this other way of thinking about myself. And it is this. I tell stories in my own voice. That's my mission for myself. I tell stories in my own voice. Listen to that. I tell stories, not magazine stories, not newspaper stories, not podcasts, not books. Take one away from me and I still have a million other ways to tell stories. In my own voice, I am now setting the terms in which I will do the work.
Starting point is 00:48:56 And I think we all need to push ourselves to have some version of that, something where we know what we have to offer regardless of what changes and how when one door closes, we know how to open another. That is going to give you some grounding that you will need for the next phases of this journey. I completely agree. I think about my own journey. I've always wanted to be a positive voice from my generation. When I was 20 years old, I thought I was going to be a singer. And that's how I was going to accomplish it. Then I thought I was going to be on the radio. Then I thought I was going to be like this blogger. But the platform always changed. The avenue always changed, but the mission never did. So I completely agree with what you're saying. I love that. I love that phrase that you have there,
Starting point is 00:49:41 a positive voice for my generation because you can see, and people should really step back and watch how once you have a filter like that, everything else flows from it. Even the name of your show is a version of that thing that you just said, a positive voice for my generation. Okay, my generation, there you have young in your name, and then a positive voice, you're talking about profiting, you're talking about growth, right? Like, once you have that filter, it shapes literally everything that you do. And I'm sure, I'm sure, Hala, like, there've probably been people who bring you opportunities. And maybe they even pay well. But you look at them and you say, but you know what, this is not really a part of being a positive voice for my generation. And therefore, I understand why I
Starting point is 00:50:26 should say no to this because it's going to be a distraction. 100% helps you figure out what you need to say no to. So one more question in terms of adaptation. Why do we need to overcome the fear of permanence? So fear often feels like it's forever. Why do we need to change that thinking? Well, I mean, the answer is because we will constantly be changing. Everything that we do will eventually feel old. But it's interesting. I'll give you something that Katie Milkman told me.
Starting point is 00:50:56 She's a Wharton professor. I love her. Yeah, she's fantastic. She's one of the problems that we have is that we think that everything that we do must be a long-term commitment. and therefore it feels very scary to try something new because we feel like, well, we must forever commit to it. But if we were to just think of things as experiments, that everything that we're going to try is simply an experiment.
Starting point is 00:51:21 We're going to run an experiment for some amount of time. It doesn't mean that we fully committed to it. Well, then suddenly everything feels a little different. It feels like, well, it's just an experiment. Might as well try it out. I'll see what happens. Can't hurt. Similarly, I just interviewed this is, she's not, Katie is in the book, Annie Duke is not
Starting point is 00:51:35 former poker player, best-selling author, who's a decision-making expert, I just interviewed her about this new book that she has about quitting called quit. And she said, you know, it's helpful to think of things in terms of dating. Imagine what would happen if you had to marry the first person that you went on a date with. It would, your approach to dating would be pretty different, wouldn't it? Like, you wouldn't go? It would take a very long time to even try to go on a date. You might be so paralyzed with fear that you never go on a date. But the reason why we are able to date, if we're in that phase of our lives, is because we can quit. We can try, we can go on a date, we can see if somebody is compatible, we can try that out for a while. And if it doesn't work out,
Starting point is 00:52:20 we can quit. And that's what we need to do with everything else. We try out new ideas. We try out new opportunities. Everything that we're doing, we're dating ideas. We're dating opportunities. and we should be able to walk away from them and say, that wasn't so good, but maybe I learned something, and I can take that learning and apply it to something else. But I don't have to fully commit to that. The permanence, the idea of permanence really, really holds us back from trying anything. Because if something's going to be permanent, well, we got to make sure that it's the best thing possible. And there is no perfect. And there's no way to know if something's going to be perfect until you start doing it. Great advice. All right, let's move on to the third phase,
Starting point is 00:53:03 new normal. So change has arrived. It's inescapable. This is where we have to embrace this new change. So what's your guidance for this step? So one of the most important things I think that we can do is to build off of actually something that we just previously talked about is to treat failure as data. I think we struggle with failure. Understandably so. Failure is hard. Every time that I failed is something, it has been a real gut punch. But what if we instead just reframe every negative experience as, what did I learn from this? This had to have told me something. And what is it?
Starting point is 00:53:45 I talk to entrepreneurs all the time who are so grateful for the failures that they went through because it taught them what people needed and what they didn't. It taught them what was good about their idea and what wasn't. There are so many classic stories. Stuart Butterfield had a failing video game company and then decided to spin out the internal communication system that they had built for the video game into its own company, and that became Slack, and then that was the success. There are endless versions of that, and I think that the more that we can, and it's hard,
Starting point is 00:54:23 I know it's really hard, but we're going to go through this, you know, this phase of new normal we're going to have adapted, we're going to have tried to figure out what new things do we have to work with. We're going to try to implement some of them. We're going to try new things, and they're not always going to work. But when you fail, you know something that other people do not. You learn something by being on the front lines of that failure that can inform the next thing that you do. So it's worth stepping back and just saying, what did I learn from that? Because when you drain the emotion out of that, well, it gives you a whole new way to process it. One other quick anecdote on this is I interviewed Michael Dell of Dell, and he told me that he actually keeps mementos from the company's failures
Starting point is 00:55:10 in his office, like products that failed. And the reason is not because it's a kind of graveyard of bad ideas, but rather because he wants to remind himself and his team that they, they, learned so much from trying, taking a risk, doing something that didn't work out, informed the next step that they took. And that step led to success. So these wonderful, wonderful failures deserve a place in his office because they drove growth too. It's so interesting that you're talking about this. I interview a lot of people. I've been through my own up and downs. And lately, whenever somebody talks about failure, I have an image of a house. And every time you fail, the house collapses into the foundation. And the foundation gets more compact and more strong. And then
Starting point is 00:56:01 you build the next house. And then maybe that crashes down. But your foundation gets more compact, more strong. And I just think about my own journey. I was rejected by radio. I was rejected by TV. But then by the time I had my podcast, my foundation was so strong that nobody could tear down my house. And so I always think about that analogy now, and you reminded me of that. I love that analogy. It's a really great visual. It also is just, you know, it's true. Like, cities are built on top of the compact of their previous versions. When anthropologists go and, like, excavate sites, they find basically centuries worth of a, of communities, just compact underneath them. This is exactly what we do. And the greatness of everything that we have is, built upon the compacted failure of everything that came before. Yeah. Okay, step number four, that is we wouldn't go back. So the wouldn't go back phase is actually the most important phase.
Starting point is 00:56:58 Why? Well, because this is the moment where you say, I have something so new and valuable that I wouldn't want to go back to a time before I had it. This is the payoff for this whole crazy thing that we've experienced. And again, this can happen in large and small ways, right? I mean, this could be just something that changes at your work. And a year later, you say, you know, I got a promotion and I'm so much better for it, but it all started from this very uncomfortable thing. Or it could be that the pandemic came and you lost your job and you had to figure it out and now you have a whole different career. Maybe you built a car. Who knows, right? Whatever it is. This is the most important one. And to get there, we need to reconsider the impossible.
Starting point is 00:57:36 I'll tell you a quick story. There's a woman in Baltimore. Her name is Lena. She has a company called Lena's Wigs. And she operated Lena's Wigs as a storefront. you know, you know, a storefront, people walking off the street. Then the pandemic arrived, and she could no longer operate as a storefront anymore. She didn't know what to do. So she's looking for solutions. The only one she can come to is something that she was aware of this as an option, but she had never taken it seriously. And that is appointment only to make her company appointment only. You've got to make an appointment to come in and look at a wig. Now, why did she never do that before? Because that sounded like a terrible way to run a business. Why add friction to your customer
Starting point is 00:58:13 experience. You want to just let people walk in and at their leisure, which is why she'd run it as a storefront. And frankly, she had also hired a person to greet the people who come in off the street, like a normal store would. But she cannot operate as a storefront, so she goes to appointment only. And when she does, she discovers two amazing things. Number one, customers are happier. Number two, sales and profits go up. Why? Well, two reasons. Number one, people who walk in off the street, do not buy wigs. They don't buy wigs. You know what they do? They like to look at wigs. They don't buy wigs. So the person who is coming in off the street is not her customer. And she was spending money on a person to greet these people who are going to come in off the street
Starting point is 00:58:54 and never buy something. Now, number two, who is her customer? Her customer is someone who's shopping generally for a very personal reason, religious or a medical reason. Those people are very happy to have a private appointment. very happy to explore wigs without a bunch of randos coming in off the street. So as Lena was operating her company the way that she thought she had to, she was actually creating a worse experience for her best customers and she was spending money on people who would never spend money on her. That is a crazy way to run a business. But that made sense. It made sense because she had split into two what she thought was possible and what she thought was impossible. Possible running a storefront.
Starting point is 00:59:37 Impossible, appointment only. And then she was forced to reconsider the impossible to say, what if the ideas that are best for me were ones that I actually left outside my box? What if I actually need to look around and say the things that I thought were the best ideas are no longer working? What happens if I try something that seemed too difficult or too challenging or too impossible. And when we do that, I will tell you, I hear stories about this all the time. When we push ourselves to do that, we discover that there is so much growth left for us. And it came from places that we didn't take seriously. We must, as this guy, Brian Berkey, who's also a Wharton professor, talked to a lot of Wharton professors, he said, a moment of crisis
Starting point is 01:00:28 forces us to shift the window on what we collectively take seriously, to shift the window on what we're willing to take seriously. We have options. We have infinite options. We narrow in on what we think the good options are. And I will tell you something, we're not correct. There are other good options available. And what we need to do is push ourselves to find that better one. And when we do that, we will say, of course, well, I wouldn't want to go back to the time before I had that. Amazing. Well, guys, young improfitors, I want you to go pick up Jason's book, Build for Tomorrow. He also has a podcast called Build for Tomorrow. Jason, we always ask the same couple of questions to wrap up the show.
Starting point is 01:01:06 The first one is actionable advice. So what is one actionable thing our young improfitors can do today to become more profiting tomorrow? Okay. Here's what I want you to do. Grab a piece of paper, write these words on it. I will do the best work with the resources available. That is not a sexy phrase, but it is my motto. And the reason it is because it is a reminder to,
Starting point is 01:01:30 me that I cannot compare myself against what I would be doing if I had more resources, more time, more money, more people, more whatever. Instead, I want to focus on what I can do with the resources available. What is actually possible for me to do and how can I be smarter about it? Do not overwhelm yourself with comparisons against what you simply cannot do. Work within the resources available. You will succeed. That's fantastic. and so practical. Okay, so last question. What is your secret to profiting in life?
Starting point is 01:02:07 I think that my secret to profiting in life has been that relationships matter above all else. It's funny. I could probably have run a different playbook. And I probably could have been a little more cutthroat in the way that I did things in my career. And I probably could have alienated more people and possibly been making more money now. but to me, that's not profiting. To me, profiting is doing really well and building every part of your life. Chip Gaines, Magnolia, Fixer Upper, Chip, Chipping Joanna Gaines. I love Chip. And Chip and I were talking once, and he said that, you know, the thing that is most important to him is building a network.
Starting point is 01:02:49 It's about identifying the people that matter and building something so that they all can thrive and succeed inside of it. And I really love that. And I have found that when I do that, opportunities come. This book that we've been talking about built for tomorrow, you know where it began? Began on a playground with my son's friend's dad, who I was just chit-chatting with as we killed time on a playground. And I was telling him about my podcast. And he said he'd check it out. Turns out he's a book agent and a pretty successful one. His name is Matt L. Blanc. Blanc. And we became really good friends and we was talking about this book. And then in the very beginning of the pandemic, he calls me and he says, Jason, we've been talking about doing a book on change for a long time.
Starting point is 01:03:35 Everyone is going through massive change right now. It's time to do it. Now, could I have gone around and like, oh, you know what? I could be a fancy author. I should find like the biggest shot agent in the world. No, Matt is a great agent. He knows his stuff and he's a friend. And we built a relationship. And that means that he's going to care about me and I care about him. and we're going to do great things together. And that is how I run basically every part of my business. I work with people who I build relationships with. And it has gotten me very far. Yeah. And not to mention, it's probably more fulfilling. You've got a lot of friends along the way. It's not all about money. Totally. Yeah. So Jason, where can everyone learn more about you and everything that you do?
Starting point is 01:04:13 So you could pick up the book, build for tomorrow. I hope you will. You can find it anywhere you get books. If you cannot think of a place that sells books, well, I will help you out. Jasonfeiffer.com. slash book is a great place. Also, if you want to reach out to me, I would love to hear, and I've actually, Hala, I have heard from many young and profiting listeners from being on your show before. So I love that. I will always respond. You can find me on Instagram at at Hey, Fifer. You can find me on LinkedIn. Just search my name, Jason Fifer. I'd love to hear from you and hear what you think of the book. Thanks, Jason. It was such a pleasure. Thank you. Well, there you have it, young improfitors number 188 is officially a wrap. Jason Pfeiffer's work is so beneficial to every
Starting point is 01:05:01 entrepreneur and aspiring entrepreneur who hopes to shape the world. Young improfitors, you have to remember that we must accept that the future is not optional. We can't opt out of it. We can't slow it down. We can't stop it. We can, however, participate in the future and benefit from it. And that means we need to get good at change. We need to be able to start to see the opportunity that change brings before everyone else does. That's going to be the key advantage. And what a blessing that we have gotten to speak with Jason Pfeiffer, the editor-in-chief of Entrepreneur Magazine, my friend that has been interviewing the world's most successful
Starting point is 01:05:41 entrepreneurs for nearly a decade and who's known to be the champion of change. Jason breaks down changed into four different phases. Panic, adaptation, new normal, and wouldn't go back. A great example for us to quickly walk through was COVID. At first, we panicked. Planning seemed nearly impossible. Our lives became completely unfamiliar. And then we slowly adapted.
Starting point is 01:06:07 The dust cleared and we saw what was possible. The people who adapted first won the most during this time period. Many people started new businesses, capitalized on this new change. We started new business model, smart businesses adapted by moving online, working from home became the new normal. And shopping was more convenient, door-to-door delivery.
Starting point is 01:06:31 We got comfortable with this new way of life. And now we seem to be never going back to the way it was. And so I think it's important to remember these four phases. And like I mentioned before, to start to look at things that are happening in the world from a bird's eye perspective and realize, oh, I've seen this story before. Everyone's in panic mode. How do I move to the adaptation mode quicker than everyone else and capitalize on what's going on instead of being afraid of it?
Starting point is 01:07:03 I also appreciated the unique way that Jason defines entrepreneurship. This is really meaningful to me because I recently switched our Young and Profiting podcast category from education to entrepreneurship and business because it's been four or five years. since I started this podcast. And now I'm an entrepreneur. I'm a business owner. And a lot of the things that we talk about end up being about entrepreneurship and business.
Starting point is 01:07:25 But I know that not all my listeners are entrepreneurs. But when I wasn't an entrepreneur, I was listening to entrepreneurship podcasts and trying to get entrepreneurial thinking. And it's important for everyone to think like an entrepreneur. That's beneficial to all, no matter where you are right now. So Jason defines entrepreneur differently.
Starting point is 01:07:45 And I'm in complete alignment, with what he says. It's not about having a particular job or income level. An entrepreneur is someone who makes things happen for themselves. Let me say that again for everyone in the back. An entrepreneur is someone who makes things happen for themselves. Anyone who listens to a podcast like Younger Profiting fits into this category. And I don't care what career you have. I don't care if you work for someone else or if you work for yourself or for nobody at all. If you make things happen for yourself or you aspire to do so, you are an entrepreneur and you should be listening to podcasts that gets you thinking in an entrepreneurial way.
Starting point is 01:08:20 And this conversation today applies to everyone who wants to build because we are always building on shifting ground. The world is moving so fast and we need to understand the best way to navigate all of this. And although we live in a continuously changing world, there is a happy ending. There's always the good that comes with the bad. It's that wouldn't go back phase, the most important phase of all. For example, we talked about COVID, but let's talk about the bubonic plate. it killed 60% of Europe in the 1300s,
Starting point is 01:08:48 and it changed the way we work forever. When businesses wanted to open back up, there was a shortage of labor, and business owners had to compete for labor for the first time. The people who have been serfs, who are essentially slaves working for free, were finally now in a position to negotiate and demand for payment for their work.
Starting point is 01:09:06 And thus, for the first time ever, the concept of employee contracts and getting compensated for labor was born. And millions of people died for us to, reach this economic achievement. But still, would we ever want to go back to a time before the bubonic plague when everyone was essentially a slave before the modern economy as we know it? Similarly, would we ever want to go back to a time where we were forced to go to the office every day
Starting point is 01:09:32 and waste away our precious time, the most valuable asset that we have? Hell, no, we wouldn't want to. And so these are epic wouldn't go back moments and they're great examples of the good that can come out of the bad. And so I'll leave you with this today, Yap, fam. We may not be able to predict what's coming, but there is work that we can do right now. We can begin to build trust inside ourselves,
Starting point is 01:09:55 to feel confidence that we can make the most out of our future. Change will always be a part of our journey. We'll only do ourselves harm if we cling to the past if we believe that yesterday contains all the answers. It doesn't. We must build, and there's only one direction to build in. It's toward tomorrow. Thank you guys so much for tuning in to another episode of Young and Profiting Podcast.
Starting point is 01:10:17 And be sure to check out Jason Pfeiffer's new book, Build for Tomorrow. It's an incredible read. And I also love his podcast. It's called the same thing, Built for Tomorrow. Everything is linked in the show notes. And hit me up on social Young Improfiters. I love to hear what you think about each episode. I've been getting a lot of traction on LinkedIn lately.
Starting point is 01:10:35 You can find me at Yap with Hala. We're also on YouTube. If you prefer to watch these videos, my YouTube is on fire these days. Big thanks to my Yap team as always. This is your host, Halitaha, signing off.

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