Young and Profiting with Hala Taha - Jay Samit: Cultivate a Disruptive Mindset | Entrepreneurship | E27
Episode Date: June 4, 2019Dare to disrupt yourself! This week, Hala yaps with Jay Samit, best-selling author of “Disrupt Yourself!” and serial entrepreneur who has been at the forefront of global trends for decades and rec...ognized as one of the world’s leading experts on disruption and innovation. Jay has helped build billion dollar startups, transformed entire industries, and has held executive roles at Deloitte, Sony, Universal Studios and more. Tune in to learn how Jay achieved his massive success, and how you can take the same strategies that have shaped the world’s most innovative companies and apply them to disrupt yourself and grow your career. Get a copy or download Jay’s ‘Disrupt You’: https://amzn.to/2L1gjvg Want to connect with other YAP listeners? Join the YAP Society on Slack: bit.ly/yapsociety Need marketing services? Check this out: rethink.agency/yap Earn rewards for inviting your friends to YAP Society: bit.ly/sharethewealthyap Follow YAP on IG: www.instagram.com/youngandprofiting Reach out to Hala directly at Hala@YoungandProfiting.com Follow Hala on Linkedin: www.linkedin.com/in/htaha/ Follow Hala on Instagram: www.instagram.com/yapwithhala Check out our website to meet the team, view show notes and transcripts: www.youngandprofiting.com
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You're listening to Yap, Young and Profiting Podcast, a place where you can listen, learn, and profit.
I'm your host, Halitaha.
And this week on Yap, we're featuring Jay Salmon, a best-selling author who has been at the forefront of global trends for decades
and recognized as one of the world's leading experts on disruption and innovation.
He's a serial entrepreneur that has helped to start businesses that are worth billions now.
In his book, Disrupt You, Sam, it describes how you can take the same strategies that have helped shape the world's most innovative companies
and apply them to disrupt yourself and grow your career.
Hi, Jay.
Thanks for joining Young and Profiting Podcast.
My pleasure.
Excited to be here.
We are so honored to have you on the show and to help my listeners understand the caliber of leader,
and person you are, I just wanted to run down a few of your accolades. You are a serial entrepreneur
who has taken companies public. You've helped to build billion-dollar startups. You've transformed
entire industries. You're the former independent vice chairman of Deloitte. You've held digital media
executive rules at Sony, Universal Studios, and more. And you're also known as a leading authority
in disruption and innovation, authoring the Uber Popular Book, Disrupt You. And if that wasn't
impressive enough. You are a philanthropist and have worked on White House initiatives for education
and technology. Did I miss anything big? It just shows you everybody can do anything.
You are definitely one of the most impressive people we've had on the show. And so I really hope to
make this conversation as productive as possible. You're too kind. Okay, so as we were preparing for
this show, one of the things that stood out to me was your very interesting and unique life past to success
and your keen ability to articulate and tell stories about these pivotal moments in your life.
So first, I'd just like to unpack some of these stories to help my listeners really get
insight into the type of life you've lived and the way your mind works.
So let's start with getting your foot in the door in the entertainment industry.
From my understanding, you had a dream to work in movies, specifically special effects,
and you did something really clever to get your foot in the door.
Sure.
So I'm in my 50s, so I'm a little bit older.
But when I was just getting out of high school, this amazing movie Star Wars came out.
So I'm getting out of college and I'm going to go, what I want to do is I want to make movies like that.
I want to make special effects and, you know, change Hollywood.
Now, a couple of problems.
One, I knew nothing about special effects.
Two, I knew no one in Hollywood.
So what set me on a path in the way I look at things is if you break down everything into a problem, every problem has a solution.
So I said, well, I wonder how people get started in Hollywood.
How do they get that first job?
So this is before you had internet ads and everything.
I took an ad out in the Hollywood Reporter, what was called a blind ad.
It doesn't say the company.
And I described the job I would like to get as if I was a production company offering this job.
And that gave me two key pieces of data.
And what you'll see is the repeating theme here is everything in life is data driven.
And so the two pieces of data were one, I got all these resumes of people that thought that they were qualified for that job.
So I now knew what a resume should look like, what things I needed to do to be able to get my foot in the door.
And number two, I now had a list of places that were about to lose an employee because all these people had one foot out the door.
And so by doing that simple thing, I instantly got my first job.
Now, let me give you the modern version of it, which I talked.
about and disrupt you. There was a brilliant guy who got a job at one of the giant international
ad agencies on Madison Avenue in New York. It was his dream to work in advertising, and he
gets there, and like anyone, he's a little disillusioned to being at the bottom of the ladder,
doing something completely mundane, and he literally is going out of his mind. So he looks online
and he Googles the names of some of the most famous creative directors at the tops of the
big agencies, the Omnicoms of the world. And he sees that no one has bought their names as keywords.
So for $9 in advertising, he knew the famous people would check their names to make sure there's
nothing bad posted about them. And when they would check their names, it would say, hey, I want to
work for you with a link to his portfolio. Three of the five offered him a job. And he basically
accelerated his career 20 years for a $9 investment. It's that easy.
Wow, that's incredible. So much to unpack there, and it just shows how, like, if you could just be a little creative, you could basically do anything and accomplish anything.
Well, the thing that they don't teach you in school is no one got to lead a company, lead a nation, change the world by following in the footsteps of someone else.
So it's not, you know, go and do what everybody else did. I can vividly remember the day I got out of college.
everything up until that was you go from first grade to second grade junior high to high school
high school to college and then what and then all of a sudden you go oh my god i'm not competing
against these same people i'm competing against everybody and there so many people were pushed by
their parents to go into that secure job that secure career well i'm here to tell you there's
no such thing as security in the 21st century half of all jobs will disappear
here within this decade. So it's the illusion of security that keeps people in jobs that they don't
like and to spend your whole life doing something that you don't enjoy unless you really believe
in reincarnation, you're really missing the point of being here. Yeah, totally. And I can't wait to
get into all of that and uncover the different ways that we could become entrepreneurs and how we
should free our minds to be open to that kind of possibility. I can't wait to dig into that
with you. First, let's talk about your expertise on disruptions. Harvard professor Clayton Christensen
coined the term disruptive innovation back in 1997, and he explained that a disruptive business is one
that starts by either satisfying the less demanding customer or creating a market where none existed
before. Does your definition of disruption differ from Clayton's in any way, or is it similar?
Don't like to trash people. Mine's different. One of the reasons I wrote Disrupt You is there were a lot of
books written by pure academics that have never worked or done anything. The one you're mentioning
actually once raised a private equity fund and they forced him to give back whatever money was
remaining less than a couple years later because he'd lost most of it. Here's the simple definition
of disruption. Think of that scene in Indiana Jones where he's on the streets of Cairo. Okay.
Now, there's that swordsman with the giant scimitar that he pulls out. Swords had been around
forever, you know, from the Bronze Age. They made little knives, bigger knives, kings were
defended, Game of Thrones, swords were great. And all of a sudden, that scene in Indiana
Jones and Raiders the Lost Ark, the guy comes at him with a big sword and then he pulls out
of Smith and Wesson, that's disruption. Once somebody invented the gun, the sword was kind of,
it doesn't matter if you make a better sword, a new sword. We now live in this era of endless
innovation. And so what you have to realize is every business will be disrupted. And, and
And the only way to continue your career is to continue to disrupt yourself.
So a great current example is everybody knows about autonomous vehicles.
Everybody knows that they're coming fast.
I have a Tesla and I'm blown away as it drives and changes lanes and does everything.
So most people go, okay, so the auto industry is disrupted, but you have to look what else
changes.
Well, here's what else changes.
In the U.S., the automobile insurance industry is a 220 billion industry.
That goes away if there's no more drivers behind the wheel.
It's not your fault if it's an accident.
The car that you buy, Tesla will sell insurance.
And so you start noticing the ripple effect of change.
So you don't have to invent something new.
You just have to see how it changes the world.
That's my definition.
Awesome.
So essentially disruptors don't have to discover something new.
They just have to discover a practical use for that discovery, correct?
And that took me 20 years my career.
I'd see these amazing things invented that companies spent millions and millions of dollars for
and whatever reason it didn't hit the market that they were going for.
And you could say, wow, but if I would take that same thing to solve this other problem,
I don't have to invent all that.
You know, we live a lot of time where there's so much technology.
We have a supercomputer in our pocket with us 24-7 that can reach 7 billion people.
You're one click away from being a billionaire.
It is that simple.
And all you have to do is figure out that path.
And the first step is to realize entrepreneurs don't sell something.
Entrepreneurs aren't buying an Apple for $1 and selling it for $2.
An entrepreneur is solving a problem.
You solve a problem for a few friends.
You're popular.
Solve a problem for a million people.
You're rich.
solve a problem for a billion people, you change the world. All of us have that ability today because
we're so interconnected. So you're just like one nanosecond away from changing your future in the
world. Yeah. You actually have a great story about taking technology from a failed business and then
applying it in a new way to achieve massive success. You actually were the inventor of the airport kiosk.
Could you just tell that story to our listeners? Because I think it really articulates how with disruption,
you don't have to actually be the inventor.
Sure.
So I was in my early 20s and one of the early people working with computers.
And there was a new thing that came out called the lottery.
States now had lotteries.
And to go back in 1980s, ancient history, the way that the lottery tickets were sold was a little screen,
one of those what you see in the movies, those green and white screens that just shows you the numbers.
And California was the next state to get the lottery.
lotteries and they wanted somebody to make a self-working kiosk that you put your bill acceptor in
and do all by yourself.
And so the competition had this little green screen and you type in the numbers and that's it.
And I spent every penny I had and maxed out my credit cards designing what I thought was the perfect
machine.
It had a color screen that did video.
It spoke in eight languages.
It had a motion detector when you walked by it in a supermarket, go, what would you do
with a million dollars or whatever he wanted to say.
It was so much head and shoulders above the competition and when you're young and starting
out, you're cocky and think you know everything, that I knew I was going to win this multimillion
dollar contract and life would be sweet and everything.
And I go up to Sacramento.
What I didn't find out until later, because the FBI had a secret videotape, was somebody
who was making a decision a state senator named Alan Robbins was taking a briefcase with $50,000
hours cash in it from my competition and was awarded the contract. Now, I don't know this on the day.
I find this out later. He goes to prison. My competition, by the way, got to keep the contract,
even though they bribed for it. But that day, I lost. I'm not getting it. And I fly back to Los
Angeles and I am not only dejected. I don't actually have a working credit card at that point
because I maxed them out. And I didn't have enough cash to take a cab. And I'm trying to figure out how to
get back from the airport. And at the airport, they used to have these nice, retired people,
little old men and ladies who would sit you and tell you different stuff. But by the time I got
to the airport, those desks had been closed, the information desks. So now I have no clue. And then it
dawns on me. LAX has 50 million visitors a year. Not all of them speak English. Not all of them
come when the volunteers are there. How do people figure out how to get from point A to point B,
how to get a cab. This is before Uber and everything. And then I realized,
my kiosk would be perfect for this. So from that failure, I didn't give up. I just looked at how to
solve another problem. And so many businesses are pivots. There were three guys that had a great
idea when 10 years ago, computer dating was already popular, but broadband had come out. So now
you could use video and people could have video on a computer. So they said, wait a second,
Let's make a dating site instead of still pictures.
We'll put videos.
It was called tune in hookup.
So they're going to make a fortune.
They go, oh, my God, now you can see a person's personality, hear their voice.
So much more of chemistry is a video than a still picture.
And they put this site up.
They do a brilliant job.
And they had one problem.
They didn't realize what do you do if nothing but losers show up.
They had the worst videos.
The first video on the site was a guy standing in a person.
in front of the elephant cage at the zoo
talking about why you should go out with them.
So tune in and hookup was a dismal failure,
but they looked at the data.
You'll hear me say this again and again.
And the data showed them something
they didn't expect in their business plan.
Yes, no woman wanted to date these people,
but she absolutely wanted to show every one of her friends
how bad the pickings were.
So she shared the videos and guys shared the videos.
So about 10 months in, they changed
the name of tune and hookup to YouTube.
And they became billionaires within their first year.
Wow.
Twitter was a music site.
I can go on and on.
Most companies pivot.
It's very rare that a person says,
here's my business plan and here's, you know,
the straight path to the top.
It's about failing.
It's about failing again and again and again until you succeed.
So it's about believing in yourself.
If you think you can or you think you can't, you're right.
That's what Henry Ford said, and it is so true.
Definitely.
From your reading material, I understand now that true innovation really comes from looking at problems differently.
And you have an exercise that helps your students get into a disruptor's mindset where you tell them to write three problems they face each day.
And it helps them look at problems differently and get ideas for innovation.
I'd really like my listeners to try this at home.
So could you explain how to do this exercise?
Sure. So yeah, so one of the things that I've done for the past decade for fun is I teach a class at the largest engineering school in the U.S. on how to create a high-tech startup. The best student project was two students that did $150 million the first year. So this process works. And here's the process. As you said, write down today, not tomorrow, start right now, three problems in your life and do that every day for one month. The first day, it's pretty easy. I was in traffic, you know, whatever you
want to write down. But after you get one or two or three days into it, it's really hard to come up
with problems because we've gotten in a mindset of this is the way it's always done. This is the way
it happens. And we don't recognize problems. So we give you two classic ones. So the traffic one.
A couple people were stuck in traffic in Tel Aviv. Now I live in Los Angeles. We have the
worst traffic probably in the U.S. But every city now has traffic.
And Tel Aviv isn't as bad.
It's not a giant, giant city.
But it dawned on them that the phone company knew where their phone was.
So they said, wait a second.
If my phone told me to go left and the other driver to go right, there wouldn't be traffic.
That was Waze.
And they sold it for over a billion dollars without a penny in revenue.
Second example was a reader of mine.
He gets up in the morning and he grabs his medicine to take it.
The phone rings. He answers the phone, has his conversation. And then he's staring there. Did he take his pill?
Well, because he was doing the exercise, he's sitting there. Wait a second. Yeah, you know, this is a problem.
If I don't take it, then I won't get better. And if I do take it, I could overdose. What do you do?
So he got a little plastic watch like you would get from a happy meal. Put it on the lid of a pill bottle. So when you shut the pill bottle, the clock goes to zero.
So in that situation, it could look down and said, oh, I opened it three minutes.
go, yes, I took my pill or, oh, it hasn't been open for eight hours. No, I didn't. Then he made a
Bluetooth version so that you could check whether grandma took her medicine and remind her to take her
medicine. And then he said, how do I make this really popular? And he realized it was a solution
for the opioid crisis that you could make bottles that only unlock at certain intervals. And so
what from that one moment in his day, he launched a giant business that has changed society. So
it's really that process.
So at the end of your 30 days, you have 90 ideas.
You have more deal flow than the busiest venture capital firm in Silicon Valley.
And then sort them along two axes.
One, what are you really passionate about?
Because the road to success isn't going to be easy.
So you really have to really want that business to succeed and believe in that you're making a difference.
And the second is what's the size of that?
audience. So if the problem is something that only affects 10 people, odds are it's not going to
make you wealthy. If it affects everybody, great business to go after. And there are countless
examples of people solving this problem. One of my other favorite ones was a woman who got a job
with a sales company down in Florida. And they required women to wear panty hose. Now Florida's
hot and sticky and, you know, she wanted to wear sandals and pantyhose look horrible with sandals.
So she wants to cut off the toes.
And she kept on playing with it.
And she finally came up with something that she thought would work.
And she went up a couple states to the Carolinas where all the hosery was manufactured
and showed her idea to a bunch of men.
And they all said, this is stupid.
And one even ripped up her business card in her face.
So she went out to the bookstore and she bought, I kid you not, patents for dummies,
wrote her own patent.
and Sarah Blakely changed the world by coming up with Spanx.
Everybody laughed at her.
Everybody turned her down, but she was solving a problem that she knew women faced.
Brilliant.
Yeah, that is brilliant.
So once we've come up with all of these ideas, you preach that we really need to find a way to kill them.
You call this zombie ideas.
And you say the faster you can kill a bad idea, the quick.
you can pivot to a successful one.
So many entrepreneurs are wrecked by praise.
You know, oh, that's such a good idea.
Oh, that's so good.
You know, one of the things that took me years,
I've raised hundreds and hundreds of millions from venture capital.
And when I was starting out, I would come out at every meeting and go,
oh, my God, I think I closed the deal.
They loved it because they tell you how great it is.
And then they come back to go, well, you know, talk to the partners and the partners, you know,
don't want to do it.
Well, they're basically blowing smoke because your next idea might be a good one and they don't
want you to be not like them. But here's what you want to do. You want to find people that will
tell you everything wrong with your idea because the more iterations you can do of your idea
between your two ears, the less money you're burning. Because these problems are going to
find themselves when you launch. And if you've spent all your money launching something that
doesn't work, then you're a failed entrepreneur and you're back where you started. So,
When I meet with entrepreneurs, when I look at them, you know, you could call it cruel.
I'm sitting there telling them every reason why I think it'll fail.
And unless you can come up with answers for each of those reasons, you're going to fail.
And so once you can make that bulletproof thing that cannot be killed, that zombie idea,
now go out to raise money and you'll see how quickly that process is.
Got it.
And then can you give your perspective on the difference between,
failing and failure?
Sure.
Failing is trying something that doesn't work.
You know, famously Thomas Edison failed a thousand times before he made a light bulb that
works.
Failure is throwing in the towel and giving up.
When you're failing, how do you know when to stop?
Okay.
You could be one idea, one minor tweak away from, you know, changing your life.
if you throw in the towel, you're guaranteeing that you won't be successful.
So as I said, most startups pivot, most businesses evolve,
and what causes that pivoting, what causes that change is really simple.
You look at the data, you look at the results, you compare what's happening to your assumptions,
and you may discover something that no one else did.
And here's what really happens with a startup.
You start with an obvious idea, but you start spending time and resources going down a path
and you go farther into the jungle than anybody ever has.
And that's where you discover something new.
And that's what makes a successful business because you now have a competitive advantage
that no multi-billion dollar corporation has.
You have new information and new data that only you know.
And the only competitive advantage in the 21st century is being able to,
to respond to data from your target audience faster than your competition.
And big companies are not competing with you.
Most aren't really trying to innovate.
They're trying to fight last year's battle again and again.
I was a very senior global officer at Sony.
Sony thought all their competition was other Japanese electronics manufacturer.
They didn't see Apple as competition until it was too late.
Yeah, that's so interesting.
Staying on this topic of companies kind of providing value and being successful and not getting disrupted, you have a concept called value chain innovation.
And you talk about how businesses and products basically need to be understood as a sum of their value adding links.
Can you tell us about value chain innovation and can you give an example of a business that optimizes it well and one that does it poorly?
Sure.
So when you look at where value is created, there's two things that you have to think of with starting your business or your idea.
One is value creation, okay?
So you've created a new product that does something.
The second part of that is value capture.
Napster came with the idea of people could share songs and steal songs.
Change the world, but it didn't put any of that released value into their pocket, so it didn't make a successful business.
So you have to figure that out.
So value creation can take place in any of the steps of business.
It can take place in R&D.
You can take place in marketing, in sales, in research.
So really, if you look at each stage and then disrupt you, I give examples of how in each of these stages, you can just focus on that one part because the part of the business that you really want to control is the part that's going to capture the value.
And so in different businesses, different stuff.
So conversely, you can then look at.
where businesses lose value.
So a great example.
I mean, absolutely so brilliant is the most common business that people start.
Do you know what the most common business people start is in the U.S.?
No.
A restaurant.
Okay.
Okay.
And typically somebody goes, oh, I've got a barbecue recipe.
I'm going to make a fortune.
Well, if you're really looking at why restaurants succeed or fail,
one of the least important things is really the secret sauce and herbs and spices.
It has nothing to do with that.
Number one reason restaurants fail is they have too many items on their menu, which means too many products.
And if nobody buys the fish, there goes your profits.
So this guy sat down and said, okay, I'm going to solve that problem by only offering three items on my menu.
That's it.
Second reason restaurants fail is people all eat at the same time of day, which means if one person sits down to the table for,
before at lunch, you can't monetize those other three seats. So you're actually losing money.
So second rule that this guy said is, okay, I'm going to only seat full tables and require
people to sit with strangers. And since I'm only seating full tables, people are going to have to
wait at the bar until a table is available and you make more money on alcohol than food.
So he has these three data points that he's going to work on. It sounds absolutely.
like the worst idea.
I'm going to have to have a restaurant
with only three types of food
and you're going to have to sit with strangers
who would do that.
And for nearly 50 years now,
Benny Hana's has been making a fortune.
He didn't set out to say,
I want to make a Japanese tepeaki house.
He set out and said,
why do restaurants fail?
He started by solving a problem.
And that's every successful business
that you see today.
You know, Uber solved an amazing problem.
Anybody that ever visited New York City is an example, cabs are great, except when you need one in the rain or snow or cold, you can't get one.
And then you get into one, and odds are you don't speak the same language as the driver.
So you can't explain where you want to go, especially I travel all over the world.
And you have to carry money and you don't always have that.
And on and on and on, Uber solved all that.
And then people looked at that concept and started the Uberization of almost everything.
There were two college women in grad school that weren't planning to be entrepreneurs.
And they faced a problem that many women were facing.
And it was this.
They had lots of friends having parties going different stuff and they wanted to look nice.
So they had a choice of either spend all your money and get a real.
really nice outfit, a really nice dress, and then be known for the next six months as the girl
with the purple dress, or buy not nice looking stuff so that you can buy something that's not
nice looking for the next event and the next event and always be looking crappy. So they created
rent the runway and created a billion dollar business by solving that very basic problem.
Those are great examples. Thanks so much for sharing. You also
connect business disruption to personal disruption and you talk about internal value chains.
Can you explain what that is?
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Yeah, so that's probably what separates disrupt you from every book out there is really disruption is like plastic surgery except you're the one holding the scalpel.
All disruption has to start internally because if you can change something that you thought was ameliable about your personality, about your soul, if you can change that, you'll realize everything else to change in the world is easy.
So in my personal case, I'm dyslexic.
I was taught in school that that means I'm stupid.
And I internalize that.
And when you look today and you see that one third of all business owners are dyslexic,
that Edison and Disney and Steve Jobs, et cetera, et cetera,
were all dyslexic.
You realize it just means that you think different and it wasn't a negative.
So if you can change that one,
One belief, you know, many people go, well, I'm not good at math.
Why do you believe that?
Because in third grade, you failed a multiplication test that you could ace today.
You know, so many of these things happened from parents and teachers that wanted to steer us down a path because they were afraid to try.
And they didn't like the pain of failing.
So they wanted to protect you from that pain.
Well, growth comes from pain.
If you constantly protect yourself and choose to live in the matrix, you achieve nothing.
And here's the secret, folks, that I can tell you now that I have gray hair if you're listening and you don't have any yet.
Go talk to your grandparents.
Go visit a senior home and you will find out that the biggest regrets that old people have,
the biggest regrets you'll have at the end of your life,
aren't the things that you tried and failed at, but the things that you failed to try.
if only I tried to be a rock and roll musician.
If only I had tried to do this, oh, I had such a good idea and somebody else did it.
Those things will haunt you.
You don't get to live forever.
What you create in your lifetime can and the impact you can have, especially at a time like today with so many major problems.
You know, climate change and population change and all the things that go with that.
imagine the impact that you can have that's what's exciting that's what gets me up in the morning
you know to get to meet entrepreneurs that are coming up with things where you just go
oh my god that is like makes so much sense because those zombie ideas by the way don't take a
20 page PowerPoint to explain you can explain them in one sentence and you go wow that was so
obvious and you go well if it's so obvious why didn't somebody else do it because most people aren't
trying to change the world. Most people are just accepting it the way it is. And to me, that's sad.
Yeah. So if we were told when we were growing up that, for example, we're not smart enough,
or we're never going to be rich, or we're not fast or productive, how do we disrupt ourselves and
retrain our brains to view the world differently? Well, start doing that what you were told you can't do.
One of the most common things is people are afraid of public speaking. You know, it's said that most
people, given the choice of giving a eulogy at a funeral or being in the casket, would rather be in
the casket.
So if you're really afraid, if you say, I can't public speak, I can't do that.
Well, go start doing it.
Volunteer, get on panels at conferences, go anything.
By the way, it's the best way to market yourself and create your brand.
So in Disrupt You, I walk you through the steps of breaking down that internal value chain of
what is your personal R&D, what is your personal marketing, what are the tricks and steps that
others have used so that you can shorten your path to success. And the second you realize that
you can change, it's amazing. So the other example in my life being completely transparent
is my mom, if she listens to this, she hates when I tell the story, my mom wanted me out
of the house early. So she forged all my birth certificate, changed my age. So I went to school
a year younger than everybody else, which doesn't sound like much, but when you're a little
boy and all the other boys are older, that means you were the worst one at sports
guaranteed from day one, which means you hate everything having to do with sports.
You have no interest in sports.
You don't watch any sports.
You don't play any sports.
Sports were just a place for you to be humiliated and feel like a loser.
Fast forward, I'm 40 years old.
I'm deliberately looking at what can I disrupt in my thinking about myself.
and I realize I'm not that four-year-old kid competing against six-year-old kids on the schoolyard.
I could do whatever I want.
And coincidentally, I happen to have a member of the U.S. Olympic team working at my company.
So I asked him, what are a bunch of exercises?
Because I had a no doubt of P.E.
By the time I got to high school, I hated it.
And I started exercising.
And all of a sudden, for me, for the first time I had life, you know, you can do 100 pushups, you can do pull-ups.
I had muscles.
And I go, wow.
You can make this.
I don't have to be that scrawny little kid.
And then I tried to figure out, well, what can I do with this?
And being the weird person I am, I said, you know, I always wanted to be a trapeze artist.
So I'm going to go and take lessons and learn how to fly through the air.
That's great.
You can do anything.
Another common excuse is people thinking that they don't have resources to be successful, whether that's money or context.
What do you have to say about that?
Bullshit.
That is the entrepreneur's version.
of the dog ate my homework. That annoys me so much. Oh, I had such a good startup, but we ran out
of money. Really, if it was such a good startup, you wouldn't have run out of money. There is no
gatekeeper separating you from money. There is crowdfunding. There is private equity. There is VCs.
There is initial coin offerings. There are a million ways to get funding today. Now, is there somebody
standing on a street corner handing out a million dollar bills? No. Do you have to be a million dollar bills? No.
to learn what is the process and where do I go and who do I have to talk to? Yes, but think of
it the other way. VCs, venture capital firms go out of business if they can't find
entrepreneurs to invest in. Private equity goes out of business if it can't find businesses
to invest in. There are millions of people whose job is to give you money on top of which
I talk about in my favorite chapter in the book OPM, other people's money. There are companies
that will give you millions of dollars,
and I've done this time and time again,
tens of millions of dollars,
that don't want any equity in your business
and don't want to be paid back any of that cash.
And you go, well, what do they want?
Well, it turns out that your business that you're starting
has gone for a specific audience.
You're making a product for teens.
You're making for women.
You're making for senior citizens, whatever it is.
Well, it turns out there's tons of companies
that are not competitive to you
that also want that same audience.
And what you're giving them is an idea of how to reach that audience that they didn't have.
And so that's marketing spend, and they'd be happy to do it.
And I'll give you a great example that'll do as quickly as possible.
When I was at Sony, iTunes had just come out, and the iPod was killing the Walkman,
and we had to launch a competing service.
And Apple was spending $100 million a year in advertising,
and I had an advertising budget of zero.
So I go, well, I guess I'm doomed to failure.
No, I said, okay, how do I get someone else to give me their money to launch my
competitor to iTunes, my digital download service?
And so I looked at who's in trouble, what businesses were failing.
There were two right then.
Spurlock had had the movie supersized me where he ate McDonald's for 30 days and nearly died.
So McDonald's sales went down for their first time in their 40-year history.
I said, okay, McDonald's has problems.
and the biggest airline in the U.S. United Airlines was in bankruptcy.
They have problems.
So now all that I have to do is figure out how do I solve McDonald's and United's problems
with my music download service and they'll give me money.
And you go, well, how do you connect those dots and make a long story short?
With McDonald's, pitched them, buy Big Mac, get a free track.
So you got a free song, you got a free code song with every burger that you bought.
and McDonald's spent tens of millions of dollars of TV advertising
where every customer was driven to my store to get their free song
and then they'd signed up and they could buy other stuff.
And United Airlines had tons of people that weren't flying anymore
because they're worried about the bankruptcy,
but they had enough frequent flyer miles to make like nine round trips to Pluto.
So I said, okay, you can now spend your frequent flyer miles at my store.
And now United let us throw a car,
concert at 35,000 feet in a plane. They played that video on every flight and millions and millions
of their customers suddenly became my customers. I spent $0 and zero cents to launch that business.
I've done that with crowdfunding for commercial real estate. I said, okay, no one cares. That's a
complicated concept. How do you get anybody care about? And I said, okay, where can I find
hundreds of journals that have nothing to write about? And it turns out that was the first year
Coachella went from one weekend to two weekends.
So I go, okay, so there's 600 journalists that had a bunch of stuff to do one weekend, sit
in Palm Springs with nothing to do for five days and another weekend.
So I went to Hard Rock Hotel and I said, we're going to crowd fund your remodel.
And they go, we don't need a remodel.
I go, you need a remodel.
There's a free million dollars.
What would you do with it?
And suddenly, everybody writes about it, launches the business and the business gets millions
and millions of customers.
Wow, that's incredible. Such good examples there. Just switching gears a bit. Something else that you talk about is visioning. Why do you think visioning is so crucial when we have our next business idea? And what are your tips to do it effectively?
So I hope by hearing my examples and how I think that you can pretty much tell I'm not some hippie-dippy, you know, mystic, okay? I'm very practical. But here's one of the things that I'm right.
writing disrupt you. I looked at all the research. And it turns out that that expression, the power of
positive thinking is absolutely true. When you are in a positive mind frame, when you, you know,
I start each day with two affirmations. Today can be better than yesterday and I have the power to make
it so. And just by looking in the mirror and saying that, as silly as that sounds, here's what happens
physiologically. It lights up the synaptic nerves in your brain and you release dopamine. So you actually
are doing the same thing as if you were using drugs. And it puts you in a positive state of mind.
Well, when you're in a positive state of mind, you're more likable. You'll have a better love life.
You'll close more sales. You're seen as more intelligent. It goes on and on. Conversely,
when you're in that negative funk, you can't see opportunity.
We all work with that person that comes in every day with the cloud over them.
You know, oh, this is wrong, this is wrong.
They're never going to get out of their own way.
So you have to start with picturing that end state, picture that goal.
Arnold Schwarzenegger, you know, before it became Mr. Universe, he pictured himself up on that stage.
Most Olympiads picture themselves on the platform with that metal going around their neck.
They see it.
They visualize it.
It sets in their mind.
And then you can take that vision, whatever that is, and work backwards from that.
I want to be a doctor.
Okay.
Well, that pretty much means, I guess I have to get to med school.
And how do I get to med school?
And you work backwards those steps.
You don't have to know every step in the journey to start the journey.
You just have to know where you're head.
heading. And guess what? If you don't have a goal of where you want to be in five years,
you're not going to get anywhere. You'll be exactly where you are right now. And what could be
sadder than that? Totally. Something that we didn't touch on yet that I just want to give some
insights to my listeners is the fact that you started a business at one point, I think for your
special effects, where you started a business, but you weren't even the CEO. You gave yourself like a
low position. And you say that, you know, in order to succeed, you need insight and perseverance
and everything else can be hired. So can you just unpack that for us? Yeah. So as you would say,
a lot to unpack there. Yeah. So you only need two things. You only need that insight, that vision,
okay? And then don't quit. So back to that story of wanting to get in special effects.
So I now figured out everything that I wanted to do. And so I started a company that was called
Jasmine Productions, Jay Allen Sammet. And I,
it's mine, you know. And I realized at 2122, there's nobody going to hire me for their
multi-million dollar feature film to come to a 21-year-old special effects company in Hollywood.
But if I had this giant company, well, most likely the sales guy out there would be some young
people that we hired. So why don't I just wrap that all in one? And so I started my first company
with a $1 investment. I printed business.
cards and I didn't make myself the head of the company.
So I could go out and talk about this great company and it was really amazing.
Instantly got work on these different pictures that I knew absolutely nothing about how to do.
But the second I had the business, then I could hire people that would rather have a paycheck
than run a company.
And once you realize that any expertise can be hired, you don't.
don't have to know how to do everything,
that most people just want to show up and do their job
and go home, that they don't have that fire in their belly
to build something.
The world is just so easy.
And then you just suddenly set greater sites.
So back to your other question of, whoa, I don't have the contacts.
Well, there's always a way to get to know somebody.
I had the privilege, the intro to my book
is written by Reed Hoffman.
I had the privilege to work with Reed
and help them launch LinkedIn.
I mean, there's no greater tool to
instantly know who holds every job at every place and you can reach out to people. And you don't
reach out and go, hey, give me money or hey, hire me. You reach out and go, I saw this article and I thought
you'd be interested. There's some other way to start a conversation. And you'll find so many people
are willing to help you. So many people are willing to give their expertise, to be advisors to your
startups, to join your boards, to point you in the direction, to just have the validation that
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Registeredagent.com slash Yap free. So inspiring. Thanks so much. Let's move on to how the world is
changing in terms of the way we work. People are calling AI robotics and automation the fourth
industrial revolution. How do you envision these technologies changing the way that we work?
So as I said, half of all jobs are going to disappear over the next.
decade. And for anybody that thinks that's hyperbole, let's take a instant journey back a hundred
years ago. A hundred years ago, half of all people in the U.S. lived on farms, and they made food
for the other half that lived in cities. Two inventions, irrigation in the tractor, and today
less than 2% of people in the United States are on farms. And not only do they feed 300 million
people, but they feed the rest of the world by exporting. So if you think about it, if half the people,
People used to be and only 2% are doing it.
Half the people in the U.S. lost their jobs.
Happens that we had the Industrial Revolution, so they all went and worked at factories, et cetera.
We know that story.
Today, anything that can be automated will be automated.
The number one job in the U.S. is a truck driver.
There won't be truck drivers.
Amazon's now taken it where they have a robot that can load and unload trucks.
Amazon has robots that move stuff around the parking.
We have drones that will deliver self-driving cars.
We have self-driving cars.
freighters that take stuff across the oceans that are unloaded by robotic cranes that go and load
into self-driving trucks that take it to stores and distribution centers. So those jobs are going.
AI, on the other hand, is taking anything that's basically knowledge-based and can do it better.
God forbid you have cancer and you go to a radiologist, maybe in his life he's seen 2,000 patients
and he's seen 2,000 scans.
Well, IBM Watson has seen every scan of, you know, tens of millions of people and can 99.999 accuracy instantly know what they're seeing.
And the same thing can be said.
Law firms no longer need tons of lawyers.
AI can write most contracts.
You don't longer lead comptrollers and lots of accountants, the large accounting firms and all that will be downsized.
So you're going to have tons of people losing their jobs.
And so one of the reasons why I'm spending whatever time I have left on this planet
teaching people how to be successful is all of this means we're eroding the middle class
and you can't have a democracy without a strong middle class.
So if you like living in a world filled with democracies and stabilities,
you better thank the entrepreneur because they're the only ones creating jobs.
So at the same time the many jobs are disappearing, many new ones can be created.
You know, no one really should spend their entire time on this planet doing a mundane task over and over again that could be automated.
Nobody was born to flip burgers for 50 years.
I'm not putting that job down.
It's not beneath somebody.
But how great would it be if we could free people from the mundane and let them do something more inspiring, more challenging, more human and humane?
So we're going to see with climate change.
more refugees moving and populations moving as different countries are affected differently.
Many countries will no longer be able to grow the food to feed their own populations.
So we're going to have huge existential problems that need to be solved.
And yet the heavy lifting of what those tools are of the AI systems,
the neural networks, the robotics and everything, those have been designed already.
You don't have to invent, you don't have to be some, you know, Einstein to do it.
And I'll give you, again, one of my favorite examples.
examples, God forbid your child's born missing a limb or a hand. Think of what their life is like.
Think of when they go to school of how they're different and kids pick on them and they withdraw
and their personality and their whole path is changed because of a minor disability.
Well, people that I know looked at that and they looked at 3D printers that were so cheap.
So most kids don't get a prosthetic because they grow so fast and prosthetics are very, very expensive that they don't get them until their teenagers or adults when their personality has now been formed and altered.
So they 3D print for about $15, amazing prosthetics that work.
But they were entrepreneurs that took it one step further.
They said, how can we take this disability and turn it into something special?
And so they went to Disney and they licensed Iron Man and froze.
and Star Wars and made the coolest prosthetics for young people.
And so now, instead of being the kid that nobody wants to play with, they go,
oh, I want Iron Man on our team, right?
And when I give my talks at universities, I show a video of this beautiful young woman
who had no forearms that is two of these prosthetic hands,
these low-cost prosthetic hands that are beautiful,
and she plays classical piano concerto.
concerto and there's not a dry eye in the room.
Wow.
That was an entrepreneur.
They didn't invent the 3D printer.
They saw a problem and they applied it to that problem.
That's so inspiring.
Let's go back to the fact that you said that the middle class is inevitably going to
shrink as these technologies come on board and jobs are going to stop being available for people
and essentially people are going to need to be reskilled, right?
So what are the types of skills that you think that people are going to have to take on in order to have job security in the future?
Okay. So I think we can all agree whether you like it or not, your career will be disrupted.
And it doesn't matter what stage you are.
There's tons of people that were like, oh, I work for this big company.
I work for Kodak. I want to work there forever and it disappears.
Or I work with this retail chain.
You know, it's been the retail tsunami as tens of thousands of chains just closed.
So how do you protect yourself?
So disruption isn't about what happens to you.
It's about how you respond to what happens to you.
Number one, going to college for four years, which I think is important.
It's not for everybody.
But that's not going to arm you for the rest of your life with knowledge.
Nothing makes me matter than the following statistic.
The majority of college graduates in the United States never read another book.
Let that sink in for a second.
You spend more on a mocha, hot, latte, whatever than you do on books each week.
You have to commit to lifelong learning.
The world is changing.
No one's going to employ you, work with you, unless your skills are the best that they can find, and your knowledge is current.
I'm in my 50s.
If you came to me and I was a doctor and I told you, I haven't learned anything since medical school 30 years ago, you'd run out of the office, even if you were sick and dying, okay?
That's what you have to look at with your career.
You are going to be constantly involving.
You're not going to have one job, one career.
You're going to do many things and you're going to have to constantly learn.
Number two, if you're not going to be at one job for 40 years and getting that gold watch,
that means you're going to always be in the market to a new job and a new skill in a changing world,
which means you have to learn how to market yourself.
You have to become the brand of one and personal branding through social,
media through LinkedIn through Instagram through so many tools we see all these
people that became influencers and then actually became businesses you know
Kylie Jenner is the youngest self-made billionaire and it's not because she was a
Kardashian it's not because she's beautiful there's other people that are
beautiful there's other people that are famous she took that and turned it
into a business so how do you become a brand of one
how do you find and build your tribe, whether it's locally or internationally, it is so easy
to find that.
And so if you start looking at your life as being in permanent beta, then it's a fun challenge
and a fun game.
And it also means you never have to get bored.
So I'll pre-guess a question, which is how do you know when to leave your job?
If you're at a job where you're learning, where you're growing, where there is more skills
that you can pick up, stay there and absorb it.
Think of it that you're going to grad school, but somebody's paying you to attend it, okay?
If on the other hand, you're at a job where you are an Atomneton, where you're just doing the same
rote mundane thing over and over again, and there's no chance for you to change that,
it's time for you to move on.
So plan your exit, plan what you want to do next, figure out what those skills are and what's driving you.
Where is that goal?
Where do you want to be five years from now?
Where do you want to be 10 years from now?
How do you get there?
And now life becomes an adventure and it's fun.
Awesome.
Well, this was incredible.
Honestly, you went through so many gems for our listeners.
I'm sure everyone's going to have to listen to this two or three times to get everything out of it.
Before we go, where can our listeners learn more about you?
And maybe you could just talk about your workbook that you have that I think would be a great asset for everyone to get their hands.
on. Sure. So it's easy to find J-Sammett. You can follow me anywhere on social media and
Google all that, but J-S-S-M-A-M-I-T is my website. I post articles, daily motivation, all that.
But I also have on there a companion workbook to disrupt you that's free. It's a 40-page workbook
to ask you questions to push you along in your self-disruption so you can get the most
out of the book and really focus. And again, my goal in doing,
this wasn't to help me, it's to pay it forward. So if I can help ease you in that journey to
success, then, you know, that's why I'm doing this. Thanks so much, Jay. It was a pleasure
having you on. It's my pleasure to be here. Thanks for having me. Thanks for listening to Young
and Profiting Podcast. If you enjoyed this episode, don't forget to write us a review on Apple Podcasts
or wherever you listen to the show. Follow Yap on Instagram at Young and Profiting and check us out
at young and profiting.com.
And now you can chat live with us every single day on Yap Society on Slack.
Check out our show notes or young and profiting.com for the registration link.
You can find me on Instagram at Yap with Hala or LinkedIn.
Just search for my name, Paula Taha.
Big thanks to the Yap team for another successful episode.
This week, I'd like to give us special thanks to our producer, Stephanie Avila.
She's been dedicated to research on the podcast for the past year
and now is leading the charge for a new Yap podcast network series.
We're really excited about it and details are coming soon.
This is Hala, signing off.
