Young and Profiting with Hala Taha - John R. Miles: Escape Quiet Desperation and Transform Your Life with Intentional Living | Human Behavior E300

Episode Date: July 22, 2024

One day, John R. Miles came home from the gym to find an intruder pointing his own gun at him. Days later, a close friend’s suicide further shattered his world. These traumatic events forced John into deep introspection and a transformative life change. Emerging stronger, he founded the Passion Struck movement to help others find fulfillment, just as he did. In this episode, John offers actionable advice on transforming adversity into purpose and living a passion-driven life. John R. Miles is a bestselling author, keynote speaker, and host of the Passion Struck podcast. With experience in the U.S. Navy and Fortune 50 executive roles, John offers real-world insights into personal growth and self-leadership. In this episode, Hala and John will discuss: - What it means to be passion-struck - How traumatic events can lead to big changes - Reinventing yourself in different stages of your career - Strategies for overcoming trauma and finding purpose - Aligning your daily actions with your long-term goals - Why values are important for personal growth - Moving from a corporate job to entrepreneurship - Lessons from military service applied to business - The impact of deep thinking on life choices - Practical steps to pursue your ideal self - Balancing short-term actions with long-term vision - How to avoid feeling stuck in life - And other topics…  John R. Miles is a bestselling author, keynote speaker, and entrepreneur dedicated to helping people live passion-driven lives. He hosts Passion Struck, a popular podcast and national radio show known for its profound insights into behavior change, health and wellness, and self-leadership. Before his current ventures, John served in the U.S. Navy and held senior executive roles at Fortune 50 companies like Lowe’s and Dell. His latest book, Passion Struck, provides a science-based roadmap for personal growth and fulfillment.    Sponsored By: Shopify - Sign up for a one-dollar-per-month trial period at youngandprofiting.co/shopify  Indeed - Get a $75 job credit at indeed.com/profiting  BetterHelp - Sign up for a webinar on mental health for entrepreneurs presented by BetterHelp at https://us06web.zoom.us/webinar/register/8617213361628/WN_Kz-vBbxtSfSj_dUBywS8OA    Active Deals - youngandprofiting.com/deals Key YAP Links Reviews - ratethispodcast.com/yap Youtube - youtube.com/c/YoungandProfiting LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new Entrepreneurship, entrepreneurship podcast, Business, Business podcast, Self Improvement, Self-Improvement, Personal development, Starting a business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side hustle, Startup, mental health, Career, Leadership, Mindset, Health, Growth mindset, Mental Health, Health, Psychology, Wellness, Biohacking, Motivation, Mindset, Manifestation, Productivity, Brain Health, Life Balance, Self Healing, Positivity, Happiness, Sleep, Diet   Learn more about YAP Media's Services - yapmedia.io/

900 million people in 142 countries feel unfulfilled in what they do. How many of us are intentional about where we want to take our lives? We pursue what we should do for a career versus what's really driving the passion inside of us. And when we chase the money, the possessions, and we realize that none of that is bringing us fulfillment or happiness, we're left with this profound sense of quiet desperation. passion struck is really about how do you close that gap? Young improfitors, do you ever feel stuck? Do you feel like you're just settling for good enough?

Do you feel like you really haven't found your North Star in your life or your career? Well, today we're going to talk all about passion and purpose. Joining us on the podcast today is John R. Miles, who has followed his passions throughout his career, going from the U.S. Navy to becoming a C-suite executive in top Fortune 500 companies, to now being an accomplished podcaster and new author. He's got a new book called Passion Struck, 12 powerful principles to unlock your purpose

and ignite your most intentional life. John, welcome to Young and Profiting Podcast. Halla, thank you so much for having me. Your show is incredible, and it's an honor to be here to serve your community. I'm so excited for this conversation. I think it's going to be so valuable for everyone. So I want to just dive in right into the meat and potatoes

of today's interview, which is all about becoming passion struck. So you've got this very popular podcast called Passion Struck. I always see you around the charts. You're doing an incredible job, teaching people about entrepreneurship and how to have purpose and passion. You also have a new book called Passion Struck.

And so I'm curious to understand, what does Passion Struck mean to you and why are you so compelled to teach on the topic? I love this question and thank you for it, and I'll give you the origin story. So first to answer it, Passion Struck is about having an intense, what I say, almost inexorable drive to mold one's life in the pursuit of becoming our ideal self. Now, this phrase wasn't even in my vocabulary

up until about four years ago. And as I was on my own journey of how do I cross the gap from where I was, which is really in the state of being my odd self, to going on my own journey. own journey of trying to become my ideal self. I started studying luminaries, many that people on this show will have heard of, people like Elon Musk, Jeff Bezos, Oprah, etc. And I started to wonder in my research, what allowed them to break through and to themselves reach this state where they are willing to put it all on the line with the goal of taking on a problem. them that they see so inherently needs to be solved that they're willing to devote themselves to it. And I was talking to a friend of mine, Keith Crotch, he founded a company named Eriba, was the

CEO of DocuSign in case people have heard of his name before. And Keith says to me, well, it sounds like what's happening is you're going from being stuck in your life to becoming passion struck. And that phrase just hit me. And from that point forward, I knew it was the one. that I was destined to use, but I really feared it wasn't gonna be available until I found it that it was miraculously on GoDaddy.

I love that. And here you are now, this whole journey, tenure journey of working on Passion Struck. So you have a really impressive background. You started in the military and the Navy, you went into corporate, you had C-suite roles, senior executive roles at big companies like Lowe's and Swiss watch. Very, very impressive.

And I'd love to understand throughout all these phases of your journey, were you passion struck? Were you more passion struck in one experience and another experience? I'd love to learn a little bit more about your career journey in that way. One of the things I talk about a lot on the podcast and in the book is this need to reinvent ourselves. And I think it's something that more and more people are going to experience on a faster pace than even I did. But I went through periods of my career. Some of them self-induced, some of them induced by external circumstances where I found myself needing to reinvent myself. Coming out of the Naval Academy, I was absolutely passion-struck.

I had been selected as one of only a few people who got a coveted billet to go work for the National Security Agency. And the backstory for me is I had always wanted to be a Navy SEAL, but I had some traumatic brain injuries when I was playing rugby that precluded me medically. from going that path. But being an officer, especially working for the NSA, it's kind of like being the CFO in a company or the head of HR where you cut across all the different disciplines of a company. I got to do the same thing when it came to the Navy and Marine Corps. And so I was able to not only get the opportunity to work directly with SEALs and I was assigned a Naval Special War for Unit 10,

but I also got to deploy on aircraft carriers, cruisers, destroyers, submarines, aircraft, and really had a very fun passion-struck part of my life. And I wanted that to continue. And so when I got out of the military, I did so only because I'd gotten an appointment to become an FBI agent. And I'm literally Thursday or Friday the week before I'm supposed to report on a Monday, I had just left military service when I get a call for my detailer telling me, John, Congress can't pass the budget.

Your class, unfortunately, has been recycled. My naive sense is thinking, okay, I'll go back in a couple months. What I found out in a couple months was that it was literally going to be three to four years later. And so I quickly had to pivot. This led me to join Booz Allen, a management consulting firm, which turned, out to be a blessing in disguise. It was such a great transition for me because they had a lot of military veterans and knew how to transition them. And then I went from there to Anderson consulting.

And so that was a really passion-struck period of my time, learning the corporate world and really changing my trajectory from where I thought it was going to go. And then I would say I faced another pivot that I never expected. When I was at Anderson, we had about half our office dedicated to supporting Enron. And when Enron had their terrible fall, so did Anderson. And so I found myself in a matter of weeks, again pivoting, having to reinvent myself. And this time I went into the Fortune 500 world, first as a chief information security officer, then went to Lowe's, then eventually to Dell, and during that journey, I was absolutely passion-struck until I would say the tail end of Lowe's going into Dell, where I really found myself starting to experience being in this

quandary that Henry David Thoreau describes as quiet desperation, where I really found myself stuck down a career path, that looking back, I never expected myself to take, and now I couldn't seem to pull myself from its grasp. And that really led me into a period of soul searching where I wasn't passion struck on the journey to finding myself again and eventually creating this brand at the back end of it. As you were talking, I had an idea come to my head. I don't know if you already say this. You can be passion struck or you can be passion stuck, right? And it just really depends how you're feeling throughout your career. So talk to us, What are some of the feelings of feeling passion struck?

What do you feel when you're in the zone, your passion struck? You have this deep, like, seated desire that goes beyond ambition. It's this relentless quest for growth, for impact, fulfillment. It's the kind of passion that transforms anything that you face into stepping stones of growth and really discovery. And in order to do this, there are no. number of mindset shifts and behavior shifts that are required to achieve this state. And it's fundamentally rewiring how we think, how we feel, and act. And most importantly, intentionally aligning our values with our long-term ambitions

and aspirations and making sure that they are all interconnected, not as it often happens where they're independent variables. So you were alluding to this. At the end of your corporate career at Lowe's, you started to feel stuck. And I learned that something really triggered this. It was a couple traumatic experiences. You actually were faced with an armed robber in your house

and you had a gun pointed to your head. And at that point, everything changed for you. So talk to us about that moment, some of the events that happened that led you to eventually become an entrepreneur and what you were feeling that day. Yeah, so this was just a normal Tuesday, and I was in my normal routine, took my daughter to school, went to the gym. At this time, I was going to Orange Theory. And then something happened that was completely out of normal. We had an electrical fire at the gym that started in their air conditioning systems that forced me to go home earlier than I typically would have. Unbeknownst to me, the person who ended up confronting me had been canvassing my whereabouts and looking at my

patterns and had used this moment when they knew I would be a way to come into the house. And so I walked in on them unexpectedly for them and unexpectedly for me. And you kind of get that feeling in the back of your mind that something's just not right. And I had gone in the house to change clothes so I could do a different workout routine. And when I went up the stairs, was confronted with that burglar pointing what turns out to be my own handgun at me. And when that happens, I don't care whether it's in combat or in this situation, you're forced into a decision. Either you're going to charge up the stairs and try to take them out. And there's probably a low likelihood of having a positive outcome without yourself being shot. Or there's, how do you elude this threat to live another day?

And I, in the split second that I had, chose that second option and was able to elude them and get out of there. And I guess the double whammy of what I experienced was just a few days later. I remember spending the weekend with my really good friend Tim talking about all that had happen. I was starting to process it. Monday morning comes around. I'm in New York, ready to do some interviewing and a keynote. When my phone starts blowing up, I answer it, and it turns out that my friend Tim, who had been there to comfort me, had committed suicide. And so in a matter of five or six days, I had these two traumatic events really hit me, and it caused me to just awaken inside and realize that my life could have been over. Tim's life just ended. I need to rethink

everything I'm doing and to chart a new course. So that was really the impetus for me then spending a couple of years really doing profound introspection into how I wanted to transform my life. I want to stick on this a bit because I feel like it's so important for us to be the best versions of ourselves, we really need to think positively about our past and reframe our past. And I know that you had a lot of self-blame turn up after these events. Can you talk to us about some of the self-blame you were facing and how you were able to reframe your past a bit to move forward? Yeah. So this is something I really talk about in the first principle in my book, which I call becoming a mission angler. And the origin of this phrase,

mission angler is I wanted to pick phrases or metaphors that people could understand. So when they read the chapters or heard about them, they would remember them. So where I live here in Tampa Bay, we live in some of the best fishing area in the world. And my friends who are really master anglers, they don't just get on the boat on the weekend, point it in any direction at any time, and just go and hope they're going to catch fish. They go out. with a very disciplined, intentional plan of knowing what's in season, knowing where it's located, knowing the tides, knowing the moon phases, et cetera, and being extremely intentional about their pursuit. But how many of us in our own lives are that intentional about where we want to take our

lives? And in my case, it wasn't only finding that direction. There was also a huge gap that I had. And this was a gap where earlier in my life, I had experienced profound trauma, both as a child in combat, and then later on in my life, as we had just discussed. And for me, it was really dealing with this trauma that I had put aside because when I was growing up, and especially when I was in the military, we were told to suppress it, to not bring it up. You were going to lose your security clearances. People weren't going to respect you. This PTSD that everyone keeps talking about doesn't really exist, et cetera. And so all this stuff from earlier in my life, I had buried deep down. And when these two incidents happened in that short period of time,

not only did it unearth, I guess, the emotions from those two circumstances, but it brought up everything in my past. So as I looked at becoming this mission angler in my life, I realized that there was this gap that I had to cross. And Dr. Benjamin Hardy writes about this in his book, The Gap Versus the Gain. And so much in our life, we think about ourselves and we compare ourselves to other people. And when we're constantly comparing ourselves to others, we actually find ourselves in the gap. It would be like you or I trying to compare ourselves as podcasters to the success of Joe Rogan. If we do that, we're constantly going to be in the gap, whereas the gain is where we're looking at where we are in our life compared to where we were in the past and the incremental

gains that we're making. And so for me, to cross this chasm of where I had been, which was living out, if you look at self-discrepancy theory, my ought self, which is who I thought I should be, I wanted to get to who I could be, which was my ideal self. And the starting point for that was dealing with unresolved trauma. And so after I experienced those two things, I then went through two years of just intense cognitive processing therapy, EMDR, prolonged exposure therapy, and a number of other modalities to start working on getting rid of those stuck points that were holding me back. And one thing that I like to tell people is that we have to have a fixed point that we start

from. And when we start mastering it, that's when it opens up opportunities for us to pursue other areas in our lives where we can also change the course of our lives, whether it's our health, our relationships, our career, our finances, etc. I love that you brought up Benjamin Hardy. He is one of my favorite guests. He's been on the show three times. And you brought up the gap and the gain.

It's so true when we're living to these ideals. For example, I want to become as successful as Joe Rogan. And every time you reach another level in your career, that target just keeps moving, moving, moving, moving. And you never actually reach that target. And so if you're always comparing yourself to the future version that you want to be or the person that you want to be like a competitor, like you were saying, you're really just in that gap rather than being in the gain,

which is measuring yourself against your past. The other thing that Benjamin Hardy talks about is becoming your future you and the fact that you're not even your past self anymore. You're not the same person that you were last week, let alone last year, let alone 10 years ago. And so you have permission to forgive your past self, to reinvent your past story. your memory is and your narrative of your past is constantly changing. So he applies the 80-20 rule,

the Pareto principle, to your past. 80% of your past probably doesn't serve you. So what is holding you back? How can you reframe your past so that you can move forward and attract more of what you want to be in the future and be more like the future self that you want to be? So I love that you brought up Benjamin Hardy. He's great. He's been on my show as well. And that whole mission angler and what I was talking about with self-discrepancy theory is really what he talks about in future self. It's really how do you rebuild this image of yourself, this ideal self that you want to create as your future self and do it in a way where you're not looking back on your past and the mistakes that you've made, rather you're looking at yourself anew at the opportunities

you have to pursue becoming who you would like to be. Okay, so let's move on to your new book, Passionstruck. You quote Henry David Thoreau at the start of your book and argue that most people today lead lives of quiet desperation. So why do you think most people are hesitant to pursue their own dreams and passions? Well, I think it's we get stuck in becoming our odd self. We get stuck in this life oftentimes where we pursue what we should do for a career versus what's really driving the passion inside of us. And the farther we get into these careers, I call them portfolio careers, the harder it is to change because all of a sudden now we have the car we

drive, the house we live in, the financial commodities that we've built up, the social standing, the family we're supporting. And we start seeing that gap between where we are and where we want to be. And it keeps growing. And we're so comfortable in the life that we're in, that it just compounds itself. And what ends up happening over time, though, is we start realizing that the things that we thought were bringing us joy bring us anything but. And we wind up feeling more and more like we wake up in the morning and that the actions we're taking, they just don't matter.

We don't matter. And our lives don't hold significance. And I think that's exactly what Henry David Thoreau was talking about when we chase these extrinsic things that life teases us with that we think are going to bring us joy, the titles, the money, the possessions, whatever have you. And we realize when we get there that none of that a mass of wealth that we've had is bringing us fulfillment or happiness, et cetera. And then we're left with this profound sense of emptiness or, as he calls it, quiet desperation.

And if you look at Gallup, it's a clear indication that this is going on. Their surveys evaluated 1.3 billion people across the world, and they found that 900 million people in 142 countries feel unfulfilled in what they do. And another thing I like to cite here is research from Tom Gillovich, who's a psychologist at Cornell, who's been studying people in what causes their regrets. and what he found was an astounding 76% of people that he surveyed in their third trimester of life, all cited that their biggest regrets stem from the same thing. It's not the mistakes that they made in life. It was not pursuing the what-ifs, the should-haves, not going after becoming their ideal self.

And it mirrors what Gallup found, and it mirrors what David Thoreau says. So then Passionstruck is really about how. do you close that gap? Let's hold that thought and take a quick break with our sponsors. At Yap, we have a super unique company culture. We're all about obsessive excellence. We even call ourselves scrappy hustlers. And I'm really picky when it comes to my employees. My team is growing every day. We're 60 people all over the world. And when it comes to hiring, I no longer feel overwhelmed by finding that perfect candidate, even though I'm so picky. Because when it comes to hiring, indeed is all you need. Stop struggling to get your job post noticed. Indeed, sponsor jobs

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profiting right now and support our show by saying you heard about Indeed on this podcast. Indeed.com slash profiting. Terms and conditions apply. Hiring, Indeed is all you need. What's up, Young and Profiters? I remember when I first started Yap, I used to dread missing important calls. I remember I lost a huge potential partnership because the follow-up thread got completely completely lost in my messy communication system. Well, this year, I'm focused on not missing any opportunities. And that starts with your business communications. A missed call is money and growth out the door. That's why today's episode is brought to you by Quo, spelled QUO, the smarter way to run your business communications. Quo is the number one rated business phone

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Young and profiters. I know there's so many people tuning in right now that end their workday wondering why certain tasks take forever, why they're procrastinating certain things, why they don't feel confident in their work, why they feel drained and frustrated and unfulfilled. But here's the thing you need to know. It's not a character flaw that you're feeling this way. It's actually your natural wiring. And here's the thing.

When it comes to burnout, it's really about the type of work that you're doing. Some work gives you energy and some work. work simply drains you. So it's key to understand your six types of working genius. The working genius assessment or the six types of working genius framework was created by Patrick Lensione and he's a business influencer and author. And the working genius framework helps you identify what you're actually built for and the work that you're not. Now, let me tell you a story. Before I uncovered my working genius, which is galvanizing and invention, so I like to rally people and I like to invent new things, I used to be really shameful and had a lot of guilt around the fact that I didn't like

enablement, which is one of my working frustrations. So I actually don't like to support people one-on-one. I don't like it when people slow me down. I don't like handholding. I like to move fast, invent, rally people, inspire. But what I do need to do is ensure that somebody else can fill that enablement role, which I do have, Kate on my team. So working genius helps you uncover these genius gaps, helps you work better with your team,

helps you reduce friction, helps you collaborate better, understand, why people are the way that they are. It's helped me restructure my team, put people in the spots that they're going to really excel. And it's also helped me in hiring. Working Genius is absolutely amazing. I'm obsessed with this model. So if you guys want to take the Working Genius assessment and get 20% off, you can use code profiting. Go to workinggenius.com. Again, that's workinggenius.com. Stop guessing. Start working in your genius. I love that. And thank you for sharing all that data. I'm curious to understand how you feel about the state of the American Dream. I know you mentioned in your book, and I had Dean Graziozion

and people like Harley Finkelstein from Shopify, and they all believe that American Dream is live and well. It's no better time to be an entrepreneur. Lots of people are able to explore their passions because of the Internet and the abundance of the Internet and things like that. I'm curious to understand how you feel about entrepreneurship and the American Dream and the state of everything right now. Well, I respect all the people that you just said very much. However, I complete and wholeheartedly disagree on the state of affairs. Dean's got a couple of younger kids. I happen to have a couple kids who are 20 and 26. We're a little bit further ahead of them and are experiencing the world right now head on. And I have to tell you, if you look at the data and you look at what I put in

my book, entrepreneurship, the pursuit of small business, has been on a three-decade decline, not only in the United States, but in most of Western civilization. There's almost this inverse ratio of people going into large companies instead of pursuing the entrepreneurial path that really took the United States coming out of World War II to the precipice of greatness. Fewer and fewer people are going down the path of entrepreneurship or taking the risk of doing something on their own. And it's easy to see why, because you come out of an MBA at Harvard and you're offered the opportunity to go into a hedge fund or into a management consulting fund, private equity, and they give you all this money. So so many people see that,

and they don't want to make that riskier choice of going down the entrepreneurial path, so they take the safe path. And this has been going on and compounding. And so what you see is the bigger companies have more and more people flocking to them, and the smaller companies and entrepreneurs keep on dwindling, and the gap has only gotten worse. And so what that creates now is an environment where fewer and fewer people of my son's age, 26, I talked to all his friends. none of them see how they can go right now, unless they're in a select few, how they're going to make the American dream or reality. And what's happening is we have outsourced so much to other countries, so many of the fundamental middle class jobs that made America what it was that we're collapsing that.

And now we're getting more and more into a growing upper class and a growing lower class with a completely shortened or eliminated middle class that was really driving the country before. Now, I believe that we're also on the cusp of a major change. I think history repeats itself. And just as you had people who had individual professions, whether it was a blacksmith back in the day, a printer, something like that, I think we are going to have in the future

more people being solo entrepreneurs. So this is something I do agree with Dean on that because of technology, because of where digital is going, et cetera, we have the opportunity to retrain people to be their own bosses. And I think more and more people can be solo entrepreneurs, And I really think that that's where things could go and will go, especially as we're faced with more automation, AI, robotics, et cetera, displacing what is going to become hundreds of millions of people over the next five to ten years.

And how does your concept of passion struck really relate to the fact that it seems like you're trying to create more entrepreneurs? Yes, I am trying to really say that what I found for my career and I, chose that path that I'm describing where I joined the big companies, I went for more of the comfort and the security of having the check, of having the stability, that that is going to be harder and harder to do for people in the future, because unless we change the way that companies are evaluating how they're viewed by shareholders and the boards that are running them, it's really driven by creating shareholder value, which you do by top line growth and a eliminating or impacting your bottom line and trying to take expenses out.

So all the companies that I've ever been in, if we could eliminate headcount, which is the biggest cost burden that you have in a company, you're going to do it 99 times out of 100. Now, there are some companies, Accenture is a great example, where as they're bringing AI into Accenture, they're trying to take the jobs that can be automated through a, and retrain those positions so that they're really using the AI to make decisions and to really expand the role of their jobs. But I think far and wide, more companies are going to

use it just to take cost out of the businesses, which means more people's livelihoods are going to be at threat. So this is why I'm pushing people to wake up and realize that the one thing that we have as being human beings that differentiates us from all the other species is that we are really the ultimate learning machines. And so we need to get into the habit of becoming constant learners to stay ahead of the digital trends, which are only going to grow faster. And to reposition ourselves, as I was alluding to earlier, in a way that instead of being at the mercy of a large company that we're working for, being a solo entrepreneur, and really choosing our clientele that we want to serve so that if one would fire us for whatever reason, we have safety nets in

place that can protect us and our livelihood. So this reminds me about a chapter in your book about comfort. You say that comfort is the enemy of adaptability. Can you talk to us about this, why we need to be adaptable as entrepreneurs and also maybe some examples of people who have been adaptable and who have thrived. Yeah, the person I really speak about in this whole chapter is Jeff Bezos. And it's interesting because when I started out this chapter, I originally wrote it about originality and adaptability wasn't part of it. But as I read the chapter and really thought about it and what causes the people that we see who are passion-struck to excel. It's really this combination of originality with adaptability. And in this chapter, I really talk about Jeff's

journey through where he was, himself being an investor, to wanting to start Amazon. And a lot of people think when you hear about Amazon, it doesn't sound like an original idea to me. The original idea behind Amazon wasn't being an online bookstore. I mean, those already kind of existed with borders and Barnes & Noble to some point. But what Bezos really wanted to create was the everything store. But he was smart enough to realize that if that is what his longer term goal was, he had to have a starting point that would allow him to enter the market at some point where consumers were used to doing something, books, that he could do more efficiently on the internet.

And by doing so, he could start perfecting his supply chain, etc. I think the other original thing that people don't really consider when they think about Amazon is Amazon is really a data company, more than it is a retailer. And so first he started to grab data on individuals who are using the platform. he then created the prime platform, and at the same time, they created AWS, which is now housing everyone's data.

But he was using that power of data to really power all the algorithms that were deciding what products were being put in front of people and to really customize each person's view. Now, along this path of originality, he also had to adapt to competitors coming after him, the biggest being Walmart,

Mark earlier in his history. Obviously, the bookstores, he had to adapt to regulators coming after him, people wanting to try to disrupt his business model. And so I think the way he ran the company, and it's still being run this way, was phenomenal in that he really started to create entrepreneurs within Amazon. You know, it's a great case study of entrepreneurs in the way that he would have a need that he saw and would farm it out to three or four different groups who didn't know that they were getting the same assignment and then have all of them come to him to give him the most original idea with the most adaptable way to undertake it that Amazon could then take, implement, and grow from. So I think Jeff Bezos is a great example

of combining this originality with the adaptability that you're going to have to have in your life or your business, especially in the future. And the adaptability really harkens back to what I was talking about when I was describing the need to reinvent yourself.

That reinvention and adapting to the way that the market and technology are unfolding is going to be paramount to everyone who's listening to this podcast. This reminds me of a really famous quote, by another awesome entrepreneur Elon Musk. He says running a startup is like chewing glass and staring into the abyss. After a while, you stop staring, but the glass chewing never ends.

And really what he means by this glass chewing is that as an entrepreneur, you always think you got to be innovative, you got to be creative, you got to do new stuff. You want the sexy thing, the exciting thing. But a lot of running your company is chewing glass or doing the things that you know you have to do, the problem solving, adapting, adaptability, having your nose to the ground, understanding what's actually good for your business, not just what's new and exciting. And then the other part, staring into the abyss, is really all about you're facing extermination. 90% of startups fail.

You're scared of failure. Eventually, that goes away once you have more stability, but you're always having to combat the problems and chew glass. So do you have any advice in terms of as entrepreneurs, how can we get better at chewing glass and doing the things that we don't necessarily want to do but have to do to run our business? Yeah, I mean, in the book, I highlight the story of Jim McKelvey. And for those who don't know who Jim McKelvey is, people know his more famous other half of Square who started Twitter, Jack Dorsey, very well. But the two of them really started Square off the back of Jim Mcelvey's journey of being a glassblower and having an expensive piece of art that he wasn't able to sell because he wasn't.

able to accept the payment at the time that the person wanted to buy it. So we started to think, how could I disrupt the payment industry with a device? And it's a great story, if you haven't studied it, of doing what you have exactly described. It's once you find a problem that's worth solving, and when I talk to Jim and he describes all the people he's tried to mentor into entrepreneurs, one of the people he's tried to mentor into entrepreneurs, one of the biggest reasons he says that they fail is because, as you describe, hardships are going to come about. You're going to be in a state where you're chewing more and more class. And he says it's during these times where people get distracted from solving the main thing

that was the whole genesis for them starting their journey. And the farther they waver from their focus on that main thing, the more times those companies don't achieve profitability or don't achieve the outcome that they came into existence trying to solve. And so what I learned from that is really this whole thing that Stephen Covey talks about that the main thing is keeping the main thing, the main thing. And so it really becomes an art of balancing what is important versus what is the most urgent thing and staying on top of that so that you're not in a point where what becomes urgent to you are the things that aren't important, and which makes you drift farther and farther from the

problem that you're trying to solve to begin with. So given all these problems that entrepreneurs have to solve, it leads to a lot of stress, anxiety, burnout, and you say the antidote to this is really perspective. Can you talk to us about some of your guidance when it comes to having more perspective and how that can reduce our anxiety and stress? We live in a world since most of us are brought up in Western culture of looking at things as black and white, either or. And so what this is causing is so many of us to live on the extremes. Is it left? Is it right? Are we right? Are we wrong? And what this chapter in my book is really about is exploring more Eastern philosophy of both and thinking, of paradoxical thinking. And the person

I highlight in this chapter is a dear friend of mine, Chris Cassidy, Chris backstory. We graduated together from the Naval Academy. He became a Navy SEAL and then was selected into NASA and was eventually the chief astronaut for NASA. But I remember interviewing Chris for the book, and we were talking about his time at Basic Underwater Demolition School, Buds, when he was learning to become and training to become a seal. He was talking about, you know, at the Naval Academy, it was difficult enough to get from one activity to a next.

but when you're in buds, especially during Hell Week, it becomes almost unthinkable how you're going to get through it. And so he said he started to learn that instead of looking at the boundaries, meaning can I get through this or can't I get through this, he started to look at the both and in it. And he started to see that life could very much resemble a rubber band and time could be. expanded or extracted depending upon what you were going through. And he said during periods of hardships, he started to get the perspective that all I need to do is hold on for five more minutes, or all I need to do is hold on for another 45 minutes and we're going to break for lunch. All I need to do then is to get through the next evolution so that I can make it to dinner and go home. And then there were times when it could expand when he was experiencing flow state

and time could be a weapon in your arsenal where you could use it to really take on a different meaning in what you were doing. And he described to me as he was sitting there during Hellweek and they were freezing and just wanting to give up that there was an exchange officer who happened to be from Thailand who was there, who, even though everyone else was in a difficult situation, this person had virtually no body fat. And he just saw the person just buckling and just using every ounce that they had to stay in the moment and to use their mind to battle through it. And he said, that's where this whole concept of this rubber band and expandability or extraction really came into being because he thought if that Thai officer has the brain power and willingness

and mindset to get through this, then I can too, and so can the men who are with me. And so it's really just a different way of looking at our circumstances and thinking about it in a different paradoxical way, which becomes a different perspective for how we get through challenges or struggles that we encounter or how we use the good times as a glide path to do more with. It reminds me a lot about Ethan Cross's self-distance guidance, the fact that if you have anxiety, if you're struggling, thinking of yourself in the third person can help, talking to yourself in the third person, and then also something he talks about called the Batman effect, which is basically having some like alter ego, where you,

you think of yourself as like a superhero who has all the strengths where you're weak, and what would they do in that situation? So that kind of reminds me of what you were just explaining with the rubber band, because in the moments of being expansive, you might be just trying to figure out what would your greater self do in this situation to get out of it. Is that right, if I understand that correctly? Yeah, it is.

And I'm glad you brought up Ethan because he's a good friend of mine. And his book, Chatter, is great. But yes, I mean, that's exactly what I'm talking about. And it also leads into another thing that I often talk about is what ends up happening to us is we become our own visionary arsonist. We end up arsoning the very goals and ambitions that we want to have in life because of our own self-image that we have of ourselves, that we cannot do it. So we put roadblocks in the way almost unintentionally at times, or they seem unintentionally, intentional and we vision the very things that we want to accomplish. Just another way of looking at that.

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is this phrase you have, think with your feet. I can't wait to use this moving forward because I lead a team of like 60 people and I just feel like I'll always remember it. Think with my feet. Can you talk to us about what that means? The origin of this is I had a great mentor, Jay Skabinsky, who was my CIO when I was at Lenlace. And Jay was really trying to take on a lot of projects that were going to change the company. But many of these things were initiatives that the people who had been there for a while didn't want to undertake. But what happens, and I think we see this all the time, as you go into these meetings, and he was good about getting everyone globally, because Lenlees was a global company together into a room to discuss what we were going to do,

and then have everyone go out there after they're nodding in unison and accomplish it. And he said to me, after one of these off-site meetings that we had, where we had flown everyone in, he goes, I want you to watch people over the next couple weeks. he goes, because you're going to see pretty clearly who is speaking with their mouth and who is speaking with their feet. And he was so right. There were so many of them who came into that meeting and were just nodding approval. And then the second that they left, they were doing everything in their power to thwart the success of the project. And then you had people who were speaking in their feet in the opposite direction who were coming out of the meeting and doing everything that they could to move the project forward. And it is such an interesting way that people live their lives, whether it's in a business

setting or even doing a self-help exercise where you see someone like Tony Robbins talk about something on the screen and you say you're going to do it, but then your actions go in the exact opposite of doing them. And so you're actually speaking with your feet by not pursuing that thing that you signed up in your mind to do. So that's really what speaking with your feet is all about. I love that. Think with your feet, lead with your feet, speak with your feet. It's so true. You've got to actually lead by example. You also talk about the need to practice eyes on, hands off in leadership. Can you talk about that? Yeah. Where this really came from was I was having a discussion with General Stam McChrystal and also Keith Crotch, who I, are

referenced earlier. And I realized that what I was trained to be throughout most of my career was a servant leader. And there's nothing wrong with servant leadership. It served me extremely well. However, when I think of servant leadership, it really does revolve around being more hands-on with our employees. And I think with the way that companies are operating, more and more people are working outside of the office. We have more people in other countries who are part of the teams, et cetera. And so as I was thinking about this, I thought that we needed a new leadership paradigm that I call Gardner Leadership, which is really leading with intention. Because just as a gardener nurtures their crops, a gardener leader intentionally nurtures their team's growth.

and it's really doing so in this eyes-on, hands-off approach, where the leader becomes informed with that micromanaging, which is so critical in today's innovation-driven workplaces. So this is on-hands-off to put this into perspective, and just since I brought up General McChrystal, I'll use a military example of this. So imagine him as the leader who's in charge of all forces in Afghanistan. and he's got a team of Rangers who's trying to take an al-Qaeda position or a Taliban position on a mountainside that's 1,500 miles away from him. There is no way that he is going to be able to micromanage what is happening on that

operation because he's not there. He's not a part of it. So what he can do is he can be eyes on from the standpoint of observing what they're doing, giving them the best training that he possibly could, making sure that they understand the rules of engagement, the parameters of the mission, what their expectations are. But then he needs to be hands off, realizing that he's given them all that information and training. And in the moment where they're experiencing what the enemy is doing, letting them make split-moment decisions on the battlefield and being eyes on.

but hands off in dictating what their behaviors are. It's the same thing that happens though in the workplace where you have a gifted software developer. Oftentimes, we want to micromanage the results that we get out of the developer. And what I'm saying is, in the same way, we need to give him or her the parameters of what we want accomplished, but be hands off and letting them use their creativity and innovation to develop the best way to approach it and to create the results that we're looking for. Such good advice. And I want to go back to chewing glass a bit because as leaders, as entrepreneurs,

we're always competing with long-term vision and what we want to do in the future, as well as all the short-term needs and all the problems. You give a really good framework called the Turtle and Beard. effect. Can you talk to us about that and how that can help us plan and be more effective leaders? Yeah, well, I'm glad you brought this up because you used Elon Musk quote to describe this, and this chapter is really about Elon Musk. So something that I found out about him from a long-term mentor of mine, astronaut Wendy Lawrence, was that when the space shuttle was going away, and President Bush put out the elective through NASA that companies could bid on this.

Not only was SpaceX at the time of startup, but they were the only one who bid both on crew delivery and supply delivery, meaning they decided that if they could attack both with the same rocket, the same capsule parameters, that they might start out a little bit behind the competition, but over time, they would position themselves to be so far in the forefront, which is exactly what we're seeing today. But at the time it happened, it was an extremely risky move. But Musk used the same thing in how he angled for this, that he's used to pursue everything that he's done. And you've got to think about what he is really trying to do if you ask him is to save humanity from itself. He thinks that eventually we're going to have to get off a planet Earth. And in order to do that

and survive on another planet, you're going to have to perfect different things. You're going to have to have a way to get there, of course, but you're also going to need to learn how to harness electricity in a different way and to store it differently. You're going to have to learn how to go under Earth in order to create civilizations because we can't survive on top of the planet, which is his boring company. And so the way that he does all these different things, whether it's creating the solar cells, the cars, SpaceX, is he looks at the long-term strategy of saving humanity from itself,

which is akin to the tortoise, who takes very slow, logical steps on its path to achieving its ultimate goal. But then in the day-to-day moments, in operating these different ventures, he's acting more like the bee, where the bee's purpose is to serve the queen and the hive, and they are very much about doing whatever they have to do in the present moment to achieve what needs to be done. So the real art here becomes, how do you combine the best virtues of a bee with the best virtues of the tortoise so that your actions that you're doing in the micro moments that make up your day are leading you towards where you want to go to fulfill your long-term aspirations, but you're doing it in the daily repetition or daily movements of meeting your midterm ambitions? And so that's what the B internal effect is really about.

It's how do you use deliberate action, whether you're in a business setting or a personal setting, to take the actions that you want to align your values and your workload to your shorter-term ambitions while pursuing your long-term aspirations? I love everything that you just broke down there. I love the story with Elon Musk. So we've mentioned a lot of entrepreneurs in this episode. I feel like we named off like 50 people. one person we didn't talk about was Steve Jobs.

And you draw a really cool story of him in your book where you talk about his ability to overcome the fear of being wrong. And as entrepreneurs, we're risk takers. We have to be creating new things. There's a lot of failure involved and a fear of being wrong. So can you talk to us about how we can get better at this fear of failure? Yeah, I picked Steve Jobs because he's a very recognized. name, and people often see the output of what he created at Apple without really analyzing the backstory of all the things that he had to overcome to have that success. And one thing I have

found, and this is really about being a boundary magnifier, is sometimes being right means being alone. And in the case of jobs, he felt so passionate that the right path for Apple was the path that he was advocating for, that he was willing to give up his role there as CEO because he was so passionate about it. And it's something that I found in my own career in multiple circumstances, and I'm sure it's something that many of the listeners have found themselves in, too. Sometimes we're asked to do things in our jobs that go against who we are, what our values are, what we think is the right thing to do. And so often we lean into what the popular thing is to do or what's going to bring job safety

instead of doing the right thing. And this chapter is really that on your entrepreneurial journey or your business journey, you're going to be encountered with many circumstances. We're doing the right thing and embodying your values means that sometimes you're going to be standing alone in your convictions to do it. And that's exactly what we saw was Steve Jobs. And not only did he leave the company with those convictions, but he doubled down on that vision. And that's what eventually brought him back and led him to creating the Apple that we see

today and the legacy that he left behind. Well, John, this was such an amazing conversation. I'd love to having you on the show. I end my show with two questions that I ask all my guests. So the first one, and you can answer this however you'd like, it can be about today's topic. It could just be whatever comes to your mind. What is the one actionable thing our young improfitors can do today

to become more profitable tomorrow? So one thing I love to tell people is that when you get up in the morning, you should look at yourself and the image that is shining back at you and realize that that person is the most incredible person on earth that you were ever going to meet. Now, you also have to come to the realization as you're looking at that person that they're also the most self-critical person you're ever going to meet. And so really, your battle to greatness is really the battle between those two dimensions of yourself. And it's really mastering, wearing the true you, the true authentic you that realizes the capabilities and the gifts that you have and that

you were put here to do something that only you can do on earth. And your goal should be finding out what that is, the problem you're called to solve, and then doing it to better humanity. So good. And what is your secret to you? profiting in life. And this can go, of course, beyond just financial, but profiting in all the different ways of life. When I was at that tail line of Lowe's going into Dell, I happened to come out of that time and met with a psychologist who had me analyzed my life by picturing myself sitting on a kitchen bar stool. And what I realized is that although I was on that stool, the supports underneath it weren't in balance. For me, the constant grind had become overwhelmingly a greater support than every other one in my

life. And whether it's the constant grind or something else, I think we need to ask ourselves, are our lives truly in balance? And going back to Benjamin Hardy, what he got me to do is to picture myself sitting on the stool that my future self would want to sit on if I could become my ideal self. And if I did so, what would those supports? look like, and what would I need to do to go from the way it looked today to the way that I wanted to look in the future? And I think that that's an exercise that all the listeners should go through, and a great way to think about this, if it seems like it's too difficult to go from A to point A to point B, is to do a reverse bucket list. And that is, look at your life,

and instead of examining all the things that you want to accomplish, look at all the things that you have already accomplished that you never thought would have been possible. And to use those to gain the confidence to understand that you can change the parameters of what's underneath your stool to whatever you want it to be in the future. Such good advice. I really, really love that analogy. John, where can everybody learn more about you and everything that you do? So if you want to learn more about me personally, you can go to my website, John R. Middle Initial, Miles.com. And if you want to more about Passionstruck the podcast of the book what the company is doing you can go to passionstruck.com awesome john thank you so much for joining young and profiting podcast

oh thank you so much it was such an honor to be here