Young and Profiting with Hala Taha - Russell Brunson: How to Build a Million-Dollar Sales Funnel | E312
Episode Date: October 14, 2024Russell Brunson studied thousands of sales funnels, eager to learn how to build the best possible funnel. But the problem was that each would take three months and a team of seven to eight people. Fru...strated with the grueling process, he co-created ClickFunnels, a software platform that enabled him to build funnels in just one day. In this episode, Russell and Hala discuss the art of building funnels and explore the psychology behind marketing and sales. They also dive deep into how to create effective webinars. Russell Brunson is the CEO and co-founder of ClickFunnels. He's a bestselling author of multiple books about marketing and one of the most famous internet marketers in the world. He's also the host of The Marketing Secrets Show. In this episode, Hala and Russell will discuss: - Why you need to position your service as exclusive - Funnels for different kinds of businesses - The psychology behind using bonuses - The strategic advantage of being the most expensive - When to start selling your expertise - Thriving as an introverted entrepreneur - Why go all-in on one thing - Russell’s advice on niching down - Positioning your offer as a new opportunity - Why Russell is bullish on YouTube - Why your webinars are not converting - And other topics… Russell Brunson is an entrepreneur, bestselling author, and co-founder of ClickFunnels, a platform that helps businesses build sales funnels online. Over the last 20 years, he has grown a community of over a million entrepreneurs and sold hundreds of thousands of books, including DotCom Secrets and Expert Secrets. When he and his team launched ClickFunnels in 2014, it took off quickly, reaching $100 million in just three years. Russell is passionate about marketing and has helped more than 200 people become millionaires with his strategies. He's also the host of The Marketing Secrets Show. Connect with Russell: Russell’s Website: https://www.russellbrunson.com/ Russell’s LinkedIn: https://www.linkedin.com/in/russellbrunson/ Russell’s Instagram: https://www.instagram.com/russellbrunson/ Russell’s Twitter: https://x.com/russellbrunson Russell’s Facebook: https://www.facebook.com/RussellBrunsonLIVE/ Resources Mentioned: Russell’s Podcast, The Marketing Secrets Show: https://marketingsecrets.com/podcasts Russell’s Book, Expert Secrets: The Underground Playbook for Creating a Mass Movement of People Who Will Pay for Your Advice: https://www.amazon.com/Expert-Secrets-Underground-Playbook-Creating/dp/1683504585 LinkedIn Secrets Masterclass, Have Job Security For Life: Use code ‘podcast’ for 30% off at yapmedia.io/course. Top Tools and Products Of The Month: https://youngandprofiting.com/deals/ More About Young and Profiting Download Transcripts - youngandprofiting.com Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting  Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala  Learn more about YAP Media's Services - yapmedia.io/
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where we'll go to the next part of the ad us about 90 days to build a funnel in the past.
And so ClickFunnels, we built the software to speed up the process for me.
So I could build a funnel in a day versus three months.
What kind of art goes into creating a good funnel?
The first part of the art is just... Young and Profiters, welcome back to the show.
And today I have the pleasure of interviewing one of my role models and new friends, Russell
Brunson.
Russell Brunson is the CEO and founder of ClickFunnels.
He's one of the most famous internet marketers in the world.
And he's also the host of the Marketing Secrets show,
as well as a bestselling author of many marketing books.
We are going to go deep on a number of things in today's episode.
We just had an hour together, which was not enough time.
Russell promised me he would be coming back on at least once a year.
Today, we got a chance to cover funnels.
We talked about webinars.
We went super deep on webinars,
how to create effective ones.
We also talked a lot about psychology and sales,
and he just dropped so many gems in this episode.
I can't wait for you guys to hear it.
This was one of my favorite episodes of 2024,
just because it was packed with so much value.
Russell really dropped so much knowledge
about marketing and sales.
I learned so much personally.
I can't wait for you guys to hear it.
Without further delay,
here's my conversation with Russell Brunson.
Russell, welcome to Young and Profiting podcast.
I'm excited to be here.
Thanks for having me.
I'm really excited too.
So Russell,
you are actually my big pinch me moment of the year. I remember back in March, I got a website
inquiry and it was from Russell Brunson. And Russell Brunson was asking me, hey, I've heard
a lot about you. I'm interested in joining your network. And I couldn't believe my eyes because
I'm in marketing and I've always looked up to you. And I couldn't believe my eyes because I'm in marketing
and I've always looked up to you
and I've always known about Russell Brunson
since I was just starting out in marketing.
And so it was such an awesome moment
to get a message from you asking to join my network.
I literally couldn't believe my eyes.
I've had a podcast for a long, long time.
Over a decade I've been running podcasts
just kind of on my own as a silo.
And I was talking to Jenna Kuchar, who's a friend of both of ours. And I've been watching podcasts for a long, long time. Like over a decade I've been running podcasts, just kind of on my own as a silo. And I was talking to Jenna Kuchar,
who's a friend of both of ours.
And I've been watching her podcasts blow up
and all the things she's doing.
And she's like, you just need to meet Hala.
And so that was the introduction
and started watching what you were doing for a while.
I usually like to observe before I jump in.
And so I was watching what you were doing for a long time.
And then, yeah, just got excited to come jump in
and start working with you.
And it's been amazing so far.
So thank you for having me and having me as part of the network.
Thank you so much.
Welcome to YAP Media Network.
And shout out to Jenna Kutcher.
You know, I always tell my listeners it's all about just doing good work and doing the
best that you can.
And when you do that, good things will just happen to you.
So shout out to Jenna and you for joining the network.
Okay, so you are an online marketing guru.
You're really famous for creating click funnels.
It's the software that helps people drive leads and sales.
You have hundreds of thousands of active users.
You got to a hundred million dollars in your first year.
And so I want to understand,
how did you first learn the power of online marketing
and building funnels?
Yeah, well, a lot of people don't know is
I've been playing this game for a long, long, long time
before funnels, before Facebook.
In fact, I remember when I got started, I was in college
and this is before MySpace even came out.
Cause I remember we were trying to do marketing online
and all of a sudden this new thing came out called MySpace
and we were all freaking out cause we were so excited
this was gonna be a new platform we could drive traffic from.
So I've been doing this game for a long time since I was in my early 20s. I was in college and
we were just trying to figure things out. It's weird looking back now. I'm like, I don't even know how we got leads.
There was no social media. We couldn't buy ads.
You know, it was just a different game back then but that's when I got started and I was trying to figure out how to
start businesses online and Google was just coming out right then.
I remember Google pay-per-click ads,
like this new thing that we were all testing out
and we were trying.
And I did this for a decade as somebody
who was just creating offers and launching them
and putting them out there.
I had an offer teaching people how to make potato guns.
I partnered with somebody who was teaching couponing.
I partnered with somebody who was the world's fastest reader.
So we were creating these different courses and products
way back then for 10 years
before we started buying ads on Facebook.
And then that's about the time
that we built the software platform ClickFunnels.
It was actually a decade ago we launched that.
And the last 10 years has been crazy
as we've been now teaching people how to do that
and giving them software to make it simple.
And that's kind of how I got started way back,
20 something years ago now.
Yeah, it sounds like you were experimenting, figuring out, like you said, your first offer
was how to create a potato gun, which I had to like Google like what a potato gun even
was.
Like I'm a city girl, I had no idea.
So I love that.
I love that you've just been experimenting and getting really awesome at your craft.
And I read or I heard, I don't remember where I read it, where I heard it, but you basically were like, hey, I'm not the best operator of business. My passion is the art, the
art of creating funnels. And so I'd love to understand what kind of art goes into creating
a good funnel. It's actually interesting. I remember I had this conversation with Tony Robbins,
because Tony was similar. Tony was like, I'm not an entrepreneur. My art is changing people's lives.
And I had to learn business to be able to do my art, right?
To get people to actually show up.
I feel like for me it was similar.
Funnels for me, it's funny,
because I look at the whole world through funnels.
Every time someone's got a problem,
I'm like, there's always a funnel
that'll solve almost any problem, right?
But for me, when I'm online,
I probably do things different than most people.
I love going through social media specifically to see ads.
And then I'll see an ad, I get so excited. stops me my tracks I'm like oh it's like click on it I'm
like this is amazing and then I will go and I literally every time I click on ad I take a
picture of the ad first and then I go and I go to landing page I take a screenshot landing page and
I go and I opt in I take a screenshot the next page and I have thousands of funnels saved I go
through every single page in the funnel because I want to see the process right because there's the
first part of the art is just understanding the psychology.
If I'm taking somebody from a cold ad, where am I taking them?
What's the first step?
What's the second step?
What's the third step, right?
So that's the first part is the structure.
Similar in my mind, like the structure of a house.
Here's the framework that we're taking somebody through.
But then on every ad and every page, there's always three things I look at.
Every ad will have a hook, a story, and then an offer. And every landing page has a hook, a story, and an offer. And
then every sales page, those elements are on every single page. So I always look at
that, okay, what's the hook story offer of this part of the funnel? What's hook story
offer of this part? You know, and I look at those kinds of things, and then I like looking
at how they tell their story and how they're doing it in a way that gets me excited to
want to buy their product. Or how does this story increase the perceived value
of the thing they want me to buy?
And so for me, like, that's the art.
I love studying it and looking at it.
I look at everybody's funnels, what everyone's doing,
and then I just learn from that.
And then from there, when I'm building my own funnels,
you know, I'm looking at, here's all these ideas,
here's all these things people are doing,
and I try to bring the best of those things into my funnels.
And I always tell people who come into my world,
if you want to buy something from me,
please buy it because I want you to buy the product, right?
But more importantly, I'm like,
buy things from me very, very slowly.
If you look at any page inside of any of the funnels,
this is not me just throwing up something
and hoping it works.
I will go look at, like let's say I'm doing a book funnel
or a webinar funnel.
I will go through and look at 50 to 100 webinar funnels
before I build my next webinar funnel every time.
And I'm studying and looking
and putting the best practices in.
So like when I'm building out my webinar funnel,
it's the best art in the world.
I get all the best practices you can dream of
in every single page.
And so that's the art for me.
So the rest of the business got built around that.
I just wanted to build funnels.
It took us so long to build a funnel.
Like we would take a team of seven or eight of us
about 90 days to build a funnel in the past. And so ClickFunnels, we built the software to speed up the process for me. So
I could build a funnel in a day versus three months. And then everything else came on the
backside of that. And then teaching entrepreneurs the same thing and try to show them like, here's
the best practice. Like you want to build a book funnel, this is what it looks like. You want to
build a webinar funnel. This is what the best ones look like. That's been our calling for the last
decade is just try to shortcut people
so they don't have to geek out as much as I do
and look at every funnel,
but we can give them like templates and things like,
this is the best practices in a simple way for you to model.
I love that.
And I can hear all the passion in your voice.
And I teach marketing too.
And something that I always tell my students is,
it's all about the nuance.
These little tiny tweaks that get people
to make the decisions that you want them to make.
So can you talk about subtle nuances
that people can do within their funnels
that can make or break their funnels?
Yeah, so first off, there's always three things
in every page of a funnel.
So the hook, the story, the offer.
And I always tell people, if you were to hire me,
I do console days for a hundred grand a day,
and people fly out here. I always tell them, like, the only thing I'm gonna do is I'm gonna look at every page of the funnel, and it do console days for a hundred grand a day, and people fly out here.
I always tell them, like,
the only thing I'm gonna do is I'm gonna look at every page
in the funnel and see they're gonna be a hook,
a story, or they're off.
Like, one of those things is always off, right?
So, good example, I have someone that's in my inner circle
and they had a webinar that was teaching people
how to make money with local reviews
or something like that, right?
And they had this webinar,
and they had a webinar that was really good.
They had landing page, registrant,
everything was there, right?
But it was costing them, I think on average,
it cost them like $25 per lead to get someone to register for a webinar that was really good, they had landing page, register, everything was there, right? But it was costing them, I think on average, it cost them like $25 per lead to get someone
to register for a webinar.
And then from that, I think there were like 12%
of the people who registered actually showed up.
So it was costing them like $150 for every person
to show up on this webinar.
And then the webinars actually converted really good.
They're teaching the process, they sold a really good offer
and they did really well, but it was just,
the conversions were bad.
So they wanted me to help them rebuild the entire funnel
and the webinar and everything.
And I was like, I don't think it's that big.
I think you're just missing one thing.
I said, when I look at the registration page,
their headline was something like,
learn how to make money with helping local businesses
with local reviews.
I was like, the problem with that is there's no curiosity.
When I see that, I'm like, oh, this is a webinar.
They're going to teach me how to make money with local reviews.
If you think you know the answer already,
then first off, you're not gonna register.
And if you do register, you may or may not show up,
but you're like, I think I know this is about to register.
And if I'm bored, maybe I'll show up.
And so all we did is we took that,
I was like, let's just change the hook
and let's make more curiosity in the hook.
And so we changed it from how to make money
teaching people how to do local reviews or whatever,
to something like, this is the loophole we found
to help make extra money
helping local businesses.
And this is not, and we talked about all the things
that wasn't, this is not doing Facebook ads,
this is not doing Instagram, this is whatever,
all the things that people might think it was,
we talked about what it was not,
and instead registered to find out exactly
what this new thing is, and then we'll show you
how to use it inside your business.
So we just made it more curiosity based,
that's all we changed on the registration page.
And it went from $25 per registrant,
to now start getting registrants at $5 a piece.
So it dropped the cost down to one fifth.
And then because people didn't know what it was
unless they showed up,
their show up rate went from like 12% to like 26%.
And so between those two things,
all of a sudden the metrics of the business changed
and this funnel went on to make the millions of dollars
just by changing a hook on a page. Simple psychology, these little tiny tweaks, the little tiny changes have huge
impact across the funnel. That's what I'm always looking for. That's why I look at so many people's
funnels just to get ideas of like, oh, look how they did that. Look how they did this.
And the more I see people buying ads, people always ask me, how do you know a funnel is working?
If the company is spending a lot of money on ads and you keep seeing it over and over and over again,
they're probably are doing something right. And so I'll click
on it, I'll go look at it and like, oh, look how they did that. Look how they framed that.
Look how they made this offer. We're just looking at those little things and they'll
come back and test them on our pages. And like I said, a little tweak like that can
dramatically change the metrics of a business. So it's like searching for buried treasure
and then applying it back to your business, which is so much fun.
Yeah, you're making me feel inspired.
I should go look at every related business and see how they do their funnels and what's working and what's not working.
So you said you have this superpower where you can take any product, any service,
and then you can determine how it should best be sold online.
What the funnel should look like, what the messaging, the script should look like, what the sales process should be.
So I thought we could do a little quick game
where I tell you, since you said it's your superpower,
I'll tell you a business idea,
and you tell me how do you think it should be sold?
What do you think the funnel should look like?
And what do you think some of the messaging should be
and stuff like that?
And it can be super quick and high level.
Are you good for this?
Yeah, that'd be fun.
Let's go. Okay, cool.
All right, number one is a high ticket social media agency
with retainer services.
What's typical price point on that?
Let's say it is $5,000 a month.
Okay, very cool.
And traditionally when you sell that,
do you get somebody on the phone to sell that
or do you try to sell off a page?
How does it normally work in your world?
In my world, because I have a social agency, so I'll just answer for myself. Usually it's
a discovery call. My business is unique. It's mostly referrals because I have so much social
proof. So the leads come to me. But for the average person, I'd say they're posting on
social media, maybe retargeting with a DM and then having a discovery call.
Gotcha. cool.
My experience with something like that where it's,
for me, if the price points under $2,000,
for most people, we can sell that off of a webinar,
no close, no phone call needed, right?
When you get to $5,000, especially $5,000 with recurring,
100% I agree that you need to get someone on a call, right?
Strategy call, discovery call, things like that.
So knowing that's the end goal, right?
So the end goal is to create a strategy call. Now what I'm looking for is, okay, how do I make it so by the time they get to the a call, right? Strategy call, discovery call, things like that. So knowing that's the end goal, right? So the end goal is to create a strategy call.
Now what I'm looking for is, okay, how do I make it
so that by the time they get to the strategy call,
they're already pre-sold,
and when they're jumping on the strategy call,
it's not me trying to sell them,
it's them trying to sell me on why I should accept them,
right?
Those are the positioning things I'm trying to do.
So my very first thing I would do
is I would probably create,
the landing page would be like a case study.
Like, so let me show you a free case study about how
We were able to and then find like one or two or three of your clients that you've done really cool things for
I'd build a case study around that. So the first page is like give us your email address
I'm gonna show you a free case study about how I took
Jenna Kuchar Russell Brunson and so-and-so and we 3x their views and made them each a hundred grand a month in advertising costs
By making these three little simple tweaks to their podcast, right? Something like that. Because that would be intriguing for me.
In fact, the way you sold me, by the way, as you probably know, is you showed me a quick video.
Here's the three things I would change on how you're doing things to increase. And then
I saw those three things. I was like, this makes 100% sense. Let me give her my money right away.
Right? So I'd build a case study like that. Page two then is there'd be a video, headline the video
be like free case that reveals how to blah, blah, blah.
And I'd have the video down below,
I'd watch the video and I would show the case studies
of Russell, of Jenna, of someone else, right?
Here's what we did, here's the tweaks we made,
they're very simple, very easy.
And then underneath that, then I'd have a link
to where they could apply for a discovery call.
And I would make it very exclusive,
in fact, I would probably charge for discovery call.
It's been like, hey, obviously we work with the clients
of this caliber, if you're interested in working with us,
basically the way it works is you put $100 down,
deposit this as refundable.
If we don't work with you,
if we do work with you, it applies toward the first month.
But that way you have some kind of gate there.
That way you don't get a million people applying.
And that would set up the discovery call.
So now you've got a really cool funnel
and now you can go out there and the advertising
would be basically like, hey,
do you want to see a free case today
about how I got Jenna, Russell, and so and so this result?
If so, check out the page and send them the page.
Now you go on podcasts or different interviews.
It's really simple, again, to call the action,
be like, hey, if you want me to show you exactly how I did this,
I have a free case study over at
RussellsFreeCaseStudy.com.
Go check it out.
And then from there, you can push people from social,
from podcast interviews, from everything into this funnel
that then gets people pre-qualified
to give you money for your agency.
This is so good.
I feel like so many of my listeners are going to find so much value
with this because you could do this with any basically professional service that's a retainer
offering. So it's really, really smart. One more thing to drill down on this is why do you want
to make it so exclusive? Tell us about how that switches the power dynamic or what are you trying
to do by making it seem like
they've got to apply to you,
not that you need them as a customer?
Two things.
Number one is it makes it easier for you operationally.
My first business I built,
I was outbound calling every lead that came in.
We were trying to sell them and it was expensive.
I had 60 full-time salespeople.
I had a huge office.
We had all these expenses because we were chasing people.
And most people aren't qualified.
Most people have no idea why we're calling.
It was just, it was a nightmare.
We made money, but it was such a grind.
It was so expensive.
Eventually we let go all 60 salespeople.
We built a funnel,
very similar to what I'm talking about right now.
I had two salespeople.
They can't go outbound call people.
So said, let's get people to raise their hands.
So it gave us the ability to go from 60 salespeople
to just two and get pretty similar volume
on how much money we're making,
which was fantastic without the cost of stuff.
But number two is the principle we call the takeaway sell.
And if you think about this, the psychology behind this,
when someone's chasing you trying to sell you something,
they feel like this pushy, annoying salesperson.
Instead, what I wanna do is I wanna create desire
in something, but then take it away.
So it's like, hey, I have this amazing thing,
but I take away.
For example, I have an inner circle,
my high-end coaching programs, inner circle,
only a hundred people can be in there, right?
And before I capped it to a hundred people,
I had it where it was like, anybody,
we could sign up with, so we're going at it.
And it took us three or four years to get through,
we had about 35 people in that group
paying every single year.
And I was like, I wanna get this bigger.
And I remember I decided, I was like,
I'm gonna cap it to a hundred people,
and then I'm gonna cap it out.
And in my mind, I was like,
I'm so far from 100 people,
this will never actually happen, right?
It took me three years to get 30 people, 35 people to say yes.
But I switched and I said, okay, this is exclusive.
There's only 100 people and the seats are gone.
They're gone.
And I put it out there.
I remember emailing my list.
I said, hey, you guys have seen me talk in there.
So you've seen the success stories coming out of it.
We're only gonna have 100 people.
And when it caps out, it's sold out.
And I put that messaging out there and I made them apply.
Like, let me know why you're a good fit because we only have 100 seats.
We got to make sure the right people are in here.
And it was crazy because people started submitting these applications.
They would call us on the phone.
I had people sending me gifts at my home.
I don't know how they got my home address.
It was kind of creepy.
Begging me like, let me be one of the people.
It was crazy.
And in like three months, we sold out all 200 spots.
And it was crazy.
And then there's a waiting list.
And I was like, it just shifts the psychology, right?
I'm not chasing them, begging them to sell.
I'm putting in something where it's like,
they have to apply to be part of it.
And so that's been the biggest thing for us
is creating a takeaway sale situation
where you're taking something away from people.
Cause I got five kids.
And it's the same way if I'm like,
hey, I need you to do the same kids.
They don't want to do it.
But if I can position differently where it's like,
hey, only one of you guys is gonna do this,
but this is why it's so exciting.
Then my kids are fighting over doing the chore
because they wanna be the one to get the benefit from it.
So it's all about creating desire and then taking it away.
And then I guess people will start coming to you.
This was like a marketing psychology 101 class.
Okay, the next one is low or medium ticket software offering.
Ooh, very cool. It's like a ticket software offering. Ooh, very cool.
It's like a recurring software continuity?
Yes, like signing up for ClickFunnels, for example.
Okay, so for ClickFunnels, if you look at the way
we've been running this for 10 years,
and there's two core funnels that I use.
So one of them is a trial funnel.
So someone comes up, they get a free 14 day trial
to test it out.
And I love that one because it gives people no risk
to come in and try it out,
and then it starts billing them afterwards. The problem with that is it's really hard
to spend a lot of money on ads that way, right? Because it might cost me $100 to get somebody
to take a free trial. And then for most people, you can't grow a business that way. You have
to wait two or three months for you to get your money back. And it can be really stressful
if you don't have a lot of money to be able to do that, right?
So in the second funnel I use is a webinar funnel. During the webinar, what I do is I sell basically year access to the software for $1,000.
So I'll promote my webinar, they register for the webinar.
On the thank you page, after they register for the webinar, before the webinar starts,
I tell people, hey, the webinar is about to start, but I want you to get a free trial
to our software so you can play with it before the webinar starts.
That way, when you show up at the webinar and I'm teaching you that, you know exactly how to use it.
So they register for the free webinar, they're offered a trial, a fourth day trial on the
thank you page.
Then the webinar happens and during the webinar I'm teaching them how to use funnels, I explain
everything and then I make them a special offer where they can get a year for, it would
normally be $1,200 a year.
They can get basically two months for free, right?
So they get a really special offer and I add a bunch of other bonuses there.
We sell for a thousand dollars.
And that way when people buy the thousand dollar offer,
it covers my ad spend.
And that way I can spend money.
And then, but with that people start joining the trial.
A good example, the very first year ClickFunnels,
that was our playbook.
After a year was crazy as we had 2,500 people
who had signed up for the thousand dollar offer, right?
Which is basically $2.5 million collected.
But that money we collected, that wasn't our profit.
We took that money and we put that money back in ads.
That's how we started growing the company, right?
But from the 2,500 people that gave us the thousand dollars,
7,500 people had signed up for the trials
and actually stuck.
And so you look at 7,500 people times $97 a month,
that was the business.
That was where we made our money.
Does that make sense?
Yeah, totally makes sense.
And so those two funnels together is how we grew ClickFunnels and everyone who comes to
me like, how's the software company?
How do I grow my software company?
Like, this is the blueprint how we did it.
It worked insanely well.
So that's how I would definitely do it.
Let's hold that thought and take a quick break with our sponsors.
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I'm going to make sure that we spend a bunch of time on webinars. I also have been doing
webinars a lot. I love them so much. So I want to pick your brain on that. Okay. The
last one, this is a local brick and mortar car wash.
Interesting. The local ones are always fun because
not a lot of people do funnels in the markets.
And so anyone who comes in with a local market
usually crushes.
In fact, one of my friends is a dentist
and she created an Invisalign funnel
and she blew up her practice,
completely filled it up in like a couple of weeks.
And then she licensed that funnel to all these other dentists
and they've all blown up their practices.
So if you can figure out local funnels, it's really good.
Okay, so a local car wash is the question.
So I'm trying to think, the first question I would ask
without doing the research, like what are offers
that car washes have used in the past through direct mail
or TV or radio to get people in?
So I actually dated somebody who owned a car wash
and he told me that his big thing was getting people
to become members to subscribe to the car wash.
Oh, very cool.
Okay, so it's time for a membership and they get,
I think I know my wife's on a car wash membership
where she pays, I don't know, 30 bucks a month
for unlimited car washes.
Yeah, something like that,
like 30 bucks a month for a car wash, yeah.
Very cool, okay, so what I would do is I would try to,
first off, I try to create some kind of offer, right?
Because memberships are typically hard to sell by themselves.
I'm like, okay, what else can I package together
to make a really irresistible offer, right?
So for me, I'm looking at, I'm thinking of the car wash here
in our neighborhoods right over here.
There's a couple of restaurants around.
There's three or four really cool things
right in the vicinity.
So I would go to those different businesses,
like, hey, I'm gonna bring people to the car wash.
People who come to the car wash
are gonna need their haircuts.
They're gonna need fast food they're gonna need.
And I'm like, can I create something
where I get a free haircut from you,
a free lunch from you, a free, you know,
pick three or four things and then make an offer, right?
And then that'd be the offer.
So the offer would be something like,
hey, when you come in and join the car wash membership club,
you're gonna get your first wash for free.
Plus you're gonna get free food at Taco Bell,
a free haircut, free cookies, so delicious.
I'm gonna think of things around there.
And that's gonna be the offer when you come in.
So I make that offer and then I create a funnel
and I would probably make it the funnel look similar to, do you remember Groupon and Living Social? I'd make a page look similar to that because people
locally are used to the styles like that. I have an offer like, you join the free car wash, you get
this, here's the other things you get and I make the page look very similar to that. And then I
would just go target Facebook ads to people within, I don't know, 10 mile radius of the car wash and
I would blanket it so that every time any of those people open Facebook or Instagram, all they saw was
my offer for the free car wash with the other bonuses and I would blanket it so that every time any of those people open Facebook or Instagram all they saw was my offer for the free car wash with
the other bonuses and I would drive all the traffic to that page and that's how
I do it. What's the importance of adding those bonuses? What does that do
psychologically to people? There's two ways to be the cheapest person in town
right and this is where people mix it up they always think okay especially
people who don't understand psychology and marketing they always want to be the lowest price leader, right?
So it's like there's two car washes competing.
One guy's like, I'll do it for $10.
The next guy, I'll do it for nine.
I'll do it for eight.
Set.
And they try to compete by price, but eventually they cut all their margins away, right?
And my mentor is a guy named Dan Kennedy.
And Dan Kennedy told me one time, he said, if you can't be the lowest price leader in
town, there's no strategic advantage of being the second lowest price leader, right?
If you can get Walmart, cool, but if you're like,
I'm a little more expensive than Walmart,
but I'm also cheap, there's no advantage there, right?
But being the most expensive in town,
there is a huge strategic advantage
of being the most expensive.
So I never try to increase my value by lowering the cost,
I try to increase my value by adding value
on top of things, right?
And then it seems cheaper, seems less expensive.
So now by making this offer, it's like,
I'm still paying $10 for car wash, the other guy's paying,
but I also get free lunch, free haircut,
free all these other things.
It seems cheaper, even though it's the same price,
or I can make it a premium where it's more expensive,
but it still seems cheaper,
because I'm getting these other things,
this other value out on top of it.
So anytime I create any kind of offer,
my number one thing is like,
how do I increase the perceived value of this
so that it seems cheaper without having to cut any price?
We've done this with chiropractors where people will drive past five different chiropractors
in town to get to the sixth chiropractor because his offer seems cheaper, even though it costs
more a lot of times because the value that they wrapped on top of that, a lot of times
the value doesn't cost you any extra money, right?
It doesn't cost these other companies money to give you the coupons for their things.
It just gives them a new customer in the door.
So it's a huge value add for them as well.
So good. I love that advice.
Okay, so a lot of my listeners are entrepreneurs.
So that just helped them.
A lot of them are aspiring entrepreneurs.
And I always say the easiest way to become an entrepreneur
is to just do something that you're good at.
Sell a service that you're good at.
I was good at social media. I started a good at. I was good at social media.
I started a social agency.
I was good at getting sponsors.
I started a podcast network.
It's the easiest thing to do.
So how can you know when you're ready and that you're a true expert at what you do
and you can start selling your expertise?
Oh, very cool.
First off, I a hundred percent agree.
I think anybody, when they're first getting started picking a service or
a thing that you can do,
that's the easiest way to get started.
And eventually it turns into businesses and services
and courses or whatever else.
But I think the biggest part is most people,
I don't know, I have a very obsessive compulsive personality.
Like when I get excited about something,
like I go deep and I geek out really, really deep, right?
So it helps me to get leverage over other people because I go deep on these topics.
So for anybody doing this, I would say, okay, if you want to be in the business world, there's
so many different services people need.
We need funnel builders, we need designers, and people drive traffic, we need people to
do social media, we need people to do video editing, we need people to do like, there's
so many different pieces of the puzzle that make any kind of business work.
So first off, it's looking at all those things and then figuring out what you actually like
to do. So I'd recommend even for a lot of those things and then figuring out what you actually like to do.
So I'd recommend even for a lot of people,
if you don't know yet, go find an entrepreneur
you look up to and go volunteer, go work for free,
go move to their city, like, I'm gonna work for you,
like, let me figure it out.
And just try a bunch of things till you find something
that you actually have interest in or passion, right?
I may have people on my team that full-time,
all they do for a living now is write emails
because they came into our world and they're like,
I really like the email thing.
They became obsessed with that
and they start studying emails.
Some of these guys make six plus figures a year
writing emails.
How hard is it to write emails, right?
But because that person got so good at it
and they love it, they became obsessed with it,
that's what their thing is, right?
For you, sponsorships, like you were great at that
or social media or writing captions on Facebook posts.
Like there's so many little pieces.
And if you become excellent at something,
because a lot of people that are okay,
a lot of people that can do the work,
but when you find someone who can become amazing
at the thing and specialize in it,
that's worth a lot of value, right?
So figure out the lane you wanna go in
and then become obsessed with it is number one.
Then from there, doing it for a client,
for the entrepreneur until you can prove a result there.
That's like, hey, now I've got a result there.
Now let me shift from like, this is my full-time job thing
to like, let me start an agency where I can do it for five
entrepreneurs or 10 entrepreneurs, right? And then from there, if you get really good,
you can make a course and it kind of blossoms into all the other things you could do with your skill
and your expertise. So I learned something new about you. When I was studying for you for this
interview, you said that outside of the business world, I guess, you feel more shy and reserved.
But here you are on camera. You're so energetic. You're so outgoing.
For those aspiring entrepreneurs out there who feel like they're shy,
and nowadays you need a personal brand, honestly, you don't need one,
but it will turbocharge your success if you have a personal brand.
Can you speak to them and give them some inspiration in terms of,
they can do this too?
Yeah, for sure. People never believe me till they see me in my real life that I'm very introverted.
In fact, I go to church. No one goes to church and even knows who I am or what I do because
I'm just kind of like hanging out inside, you know? I did a podcast episode one time and I said,
I feel like I'm an introvert in extroverts calling, right? I see these extroverts who feel so
comfortable. They go out there to talk and everyone and all that stuff and like, I can't do that. Like I see that and I'm like, I'm always envious of like, I wish I had that skill calling, right? I see these extroverts who feel so comfortable. They go out there to talk and everyone and all that stuff. And I can't do that.
I see that and I'm like, I'm always envious of,
I wish I had that skill set where I could walk
into a crowd and just talk.
But for some reason I wasn't blessed with that.
But then I started understanding myself.
Because again, I'm very nervous when I see someone one-on-one,
I'm having this conversation.
But when I can prepare for something and I get on stage,
I feel very comfortable in front of a hundred or a thousand
or 10,000 people.
It feels less stressful to me
than a one-on-one conversation in the hallway.
I'd rather die than do that, it scares me so bad.
I don't know why, or phone calls,
like my number one fear in this world is phone calls.
Like I hate when the phone rings.
Like I only answer for my wife and nobody else.
I get anxiety.
But I realized it's actually fascinating.
If you look at most really good entertainers, actors,
people who are on stage, entrepreneurs who are on stage a lot, most of them are introverted.
And when I started learning about introverts is we like to create things privately and
then present them publicly versus extroverts come, they're processing live in real time
and stuff like that.
And so what I found is that introverts actually do better a lot of times in these roles in
being social media, being the face of a brand, because we have to go and at least for me,
like I have to prepare a lot behind the scenes, get my thoughts, get things figured out and then
come in and I can present things in a way that's simpler, that's clear. Whereas extroverts, a lot
of times they jump in, nothing is extroverts. Like again, I wish I had more of that in me,
but extroverts process externally. So they're talking, they're like figuring things out on the
fly, which is amazing. But also like a lot of times the things they're teaching may not be as
clear the very first time, because they're not thought through.
So for introverts, just understand like,
you don't have to be an extrovert.
You don't have to just like go live anytime you want.
You can sit back and think through your frameworks
and figure things out and like prepare things ahead of times
and then present them publicly.
Look at most really good actors or actresses.
Most of them are very introverted,
but they can perform because they prepared over here
and then they perform externally.
So I don't know, hopefully it gives some hope. You came to one of our events and I had a chance to talk to you.
Probably like, man, Russell is so weird and awkward. Like that's how I am. I was nervous.
I was the nervous one. I was like, cut the conversation short because I was just too nervous.
Yeah, I think it was part of it. And like what's fun about this too is like most social media stuff,
like you can record on your phone and then post it later.
It doesn't have to be that scary interaction.
I'm like, I'm live and eventually get more comfortable.
Again, I got started 20 years ago.
So this is before we had webinars,
but back then we had teleseminars.
You would dial a phone number
and I'd have an admin number
and I would invite people to this call.
And I'd pick up the phone and I had no idea
if there was one person listening or 100.
So I get in there and then I had to talk for an hour
just to myself. I remember feeling so weird and so I had to pretend if there was one person listening or 100. So I get in there and then I had to talk for an hour just to myself.
I remember feeling so weird.
And so I had to pretend like the people were there
and I would talk to myself.
And then I'd only know if people were on the call
if somebody bought something later.
I'm like, oh, somebody bought something.
I mean, somebody must've actually showed up.
But we didn't know back then, right?
Later, that GoToWebinar came out and then Zoom
and you could see people were there.
But that's what I had to learn.
So I was just practicing, talking on a phone by myself, hoping that someone was there. You guys nowadays, we have the chance like practice
on your phone, like practice until you feel comfortable. You could try 10 times and post
the one that you're actually proud of at the end of the day. And to your point, when you get obsessed
with something and you're so good at something really specific, like a part of a marketing
process, like writing emails. Now you're confident,
because Ed Myletts told me,
confidence breeds confidence, right?
Now suddenly you can talk and you're energetic about it
because you know, you know more than 99% of people
about this one specific thing.
Yeah, for sure.
And it's like, it's your baby.
And that's what's fun too,
is like you start seeing nuances inside of your art
that's different than other people
and you start sharing that and people are like,
oh my gosh, that's so cool.
And then yeah, the confidence breeds more confidence.
For a long time, I assumed that everybody was looking at the world the way I was.
And I remember the very first time I started talking about funnels and showing people what
was working and people were like, this is the coolest thing ever.
I was like, don't you guys all see this?
A lot of times it's hard because our superpower, because it's common to us, we don't realize
that it's a superpower until you share it with somebody else.
And I think that's one of the hard things too, is just like we underestimate like our own value because it's like, oh, it's just this is what I do.
Of course, can you guys all see this? No, we can't. And you sharing that is what lights up the world for other people. It's pretty cool.
Okay, so I want to talk about offer development. I want to talk about finding your target market and things like that.
Starting with niches. What's your guidance on niches? How can we make sure it's not too much competition
but still has enough people?
And it's not like finding a needle in a haystack
when we're looking for our customers.
Yeah, for sure.
It's funny, because I was getting these arguments
with people, because especially they start new people,
like, I want to be able to target everybody.
So they create these big offers that are so big.
And I'm like, the problem is, like, eventually
you want to be broad market, right?
Because that's what you can scale.
But when you get broad market,
you're competing against people like me
who can spend multiple million dollars a month in ads,
right, so if you're trying to get access
to all entrepreneurs,
that's gonna be really, really hard for you
because you're fighting against people like me
who have huge budgets, right?
And so if you wanna beat me,
it's like you can't beat this huge thing,
you have to start niching down and niching down
and niching down until you find your sweet spot.
But if you get too small, you're right, Like there's no, you know, for most people,
you can get a lot smaller than you think you can. Right. I look at just even me and you,
and obviously you've got a lot of facets of your business, but if you look at like entrepreneurship,
and then from there, it's in my mind, I bet it gets content creation, traffic generation,
then there it's like podcasts. And then it's like the way you do podcasts, like it's four or five
levels deep from like just pure entrepreneurship, right?
To find your sweet spot where you're dominating
and you're having so much success.
Even me, it's like,
even though I'm targeting all entrepreneurs,
but my message is not that I'm going down,
all entrepreneurs who wanna make money online,
who are trying to sell stuff online,
who wanna do it on a website,
who wanna do it through a sales funnel.
Like it ends up being even a smaller market in there.
And then inside sales funnels,
there's markets like how to write copy inside sales funnels,
how to do email, it keeps getting smaller and smaller.
But what's nice about it is that the smaller you can get,
the easier it is to actually find the people
you were trying to target.
And it's less expensive.
Like right now, if I tried to buy a Super Bowl ad,
the reason why I would never do that is because
the Super Bowl ad's gonna seem like, who knows,
25 million, 100 million people are gonna see it,
but of that 25 million people,
there's only maybe 20,000 that would want a funnel, right? And so if I do that,
I'm wasting all that money on eyeballs. Same thing for most of us. Where if I know I'm going
after Christian entrepreneurs or female Christian entrepreneurs who are mothers, like all of a sudden
now it's very, very targeted and now I can buy ads that just hit that target. And now I'm not wasting
all this money on all the rest of the people, right? And then over time, and this I'm giving this comforts those who are like, but I want to change
the world. It's like, cool, you'll be able to, but you start niche and then you can start moving
and getting broader and broader over time. When you can start reinvesting more money and you get
more assets and things like that, you can start going bigger, right? That's why I'm able to now
go where I'm targeting most of the world with my message now is because we spent so much money
mastering people who want to build funnels and people who
Want to be experts and then people who want to drive traffic and then kind of started going up from there
But it gave me time to build the foundation. Yeah, that makes total sense
So basically you're saying niche down a bit so that you can target the exact person
Make some money and then the more money that you have the more that you can compete with people who are going after these broader niches.
So can you give us an example of what a good target
sub niche I guess is to put it into practice?
Yeah, for sure.
And one thing I would share with people just to think through
is who's the dream customer that you want to serve, right?
And typically for most people,
your dream customer is you five years ago, right?
Especially if you're coming as an influencer,
showing your face in the brand,
the person that's gonna be attracted to you
is the person that you were five years ago.
So that's what I'm looking at specifically.
So for me, if I look back five years ago in my business,
or 10 years ago, whenever it was
that I was trying to learn this stuff, right?
Who was I?
I was the person.
So for example, if I was the star of my business right now,
and I go back 10 years ago,
before I launched ClickFun,
I was like, who would I target initially? Well, who was I 10 years ago? I was an athlete, a business right now. And I go back 10 years ago, before I launched ClickFunnels, who would I target initially?
Well, who was I 10 years ago?
I was an athlete, a retired student athlete, right?
So I had success, I was an athlete
who wanted to be an entrepreneur.
I was married, had young kids.
And so I'd be like, okay, I wanna target athletes
who are entrepreneurial, who have young families,
who are trying to figure out how to support those families
with their entrepreneur dream,
but also at the same time, trying to change the world
and trying to share the message.
Like that's who I would try to target.
And these are probably male athletes
because that's who I'm a male, right?
So that's what I would start at.
One of my friends, Annie Grace,
she is in the alcohol addiction market.
And for her, it's like, well, who was she?
She was in corporate America.
She was someone who was drinking
because it was socially part of like her job description.
She was flying around the world.
She was expected to be at these parties and be drinking
and she got an alcohol addiction because of that, right?
And she struggled and then she over time figured out
how to break this alcohol addiction.
And anyway, she's brilliant.
If anyone's got issues with that,
study Annie Grace's stuff, she's amazing.
But what's fascinating about that is
when she launched her message initially,
who was she targeting?
She was targeting people who are in corporate world,
who travel, who are struggling with alcohol addiction.
She was targeting her five years earlier, right? Exact demographic and profile because she could speak to that so well, right? And that became who she launched her book to, she launched her movement,
she got those people. And then over time, she's able to like get case studies of people who came
into a world who maybe they weren't corporate, but someone had referred them and that was a mom who
struggled or a husband who struggled or something. And then she's able to take those case studies from these people and then
launch into markets where it wasn't her story, but it was their story.
And start getting in those markets and bringing them in.
Now she's changing the world, bringing in tons of people from around the world.
But it all started with her niching down to basically exactly who she was five
years earlier and targeting those people first, because she could speak to them perfectly.
This is actually such a great example.
So she was targeting alcoholics and she's in our network now,
so I know a bit about her.
Now, she's just doing breaking bad habits.
It went from alcohol to now,
she wants to just be the person that helps people break all addictions.
What a great example of a niche and now she gets to broaden out because she's more successful,
she has more credibility,
more money to spend on putting herself out there.
Okay. So let's talk about offer development.
You talk about avoiding building a better mousetrap.
So what does that mean?
What should we be thinking about when we're creating our offers?
I mentioned earlier my mentor, Dan Kennedy.
He taught me something back 15,
20 years ago when I first got started.
And I never heard people talk about it
because in the business world,
in fact, I remember in college in classes,
they taught like, okay, all you gotta do is find
someone's product that you build a better mousetrap.
And what he said was really fascinating.
He said, if you look at the history
and the evolution of offers throughout time, right?
He said, back 200 years ago,
there were not tons of entrepreneurs doing stuff
because it just wasn't possible, right?
So the businesses that built stuff,
they were like the big, I don't know, Sears and Carnegie
and all these big brands that made stuff.
And so the first wave of entrepreneurs,
what they would do is they would take something
that somebody was selling,
they would do the way entrepreneurs popped out
where entrepreneurs would repair stuff.
So the refrigerator broke, the washing machine broke,
the sofa broke, and the entrepreneurs were the ones
who they did repair.
They would fix the things
that the big corporate conglomerates were building, right? And that was the first
phase. And then as the market starts shifting, people started getting, you know, it was easier
to start businesses. Then the next phase was this is where people start building a better
mouse trap. Like, oh, you bought a fridge from Sears. I can give you one that's better.
Dan Kenny calls these improvement offers. So anytime you hear the word ER and think that's
an improvement offer, something's better, faster, stronger, cheaper,
like there's an ER, it's an improvement offer.
You're taking something that's already there,
and you're trying to make a better version of it.
And you can do that, like you can make money
by making something that's an improvement.
But the problem with improvement is,
especially if you're selling like information products
and things like that,
if someone just tried the ketogenic diet
and they failed at it, and you come in,
you're like, hey, I've got a better way
to do the ketogenic diet. They're like, I just failed at this. They look come in, you're like, hey, I've got a better way to do the ketogenic diet.
They're like, I just failed at this.
They look at that and it's like,
this is a better way to fail.
That's how our subconscious mind looks at things like that.
And so you're coming in, you're trying to show someone,
here's a better way to do something.
By default, it makes it harder to sell something.
So the third phase, so it goes from repair to improvement
to what Dan Kenney calls a new opportunity.
And so a new opportunity is basically looking at something
saying, look, I know you've tried this in the past
and you failed and it's not your fault.
It's because of the system you were using was broken.
I have something that's a new opportunity,
that's different, that's not a better way to do that.
It's a different way to do that.
I think about like some of the great inventions of all time,
like Steve Jobs, when, you know,
this is what music is out to people at CDs and stuff.
And he could have came out and said,
hey guys, I figured out a better way to do CDs.
Now your CDs don't hold 10 songs, it holds 100 songs.
But he didn't do that.
He stood there in front of the entire world and said,
look, this is how you carried your music in the past, CDs,
but we're getting rid of CDs.
I'm throwing them out the door.
This is a broken system and I have a new opportunity.
And boom, he pulls out the iPod,
a thousand songs in your pocket.
It wasn't a better way to do CDs,
it was a new opportunity, a new thing.
And that's like, boom, takes off. Same thing with the phone. When he came out with the iPhone, it wasn't like, here's a better way to do CDs, it was a new opportunity, a new thing. And that's like, you know, boom, takes off.
Same thing with the phone.
When he came out with the iPhone, it wasn't like, here's a better way to do a phone.
He's like, the phone is broken.
Here's the new opportunity.
When we launched ClickFunnels, the same thing, like there were a lot of website building
platforms at the time.
There were platforms in the email marketing, there were platforms in the CRMs.
If I were to say, hey, I have a better CRM, I have a better thing, like now we're fighting
on features and stuff.
Instead, right? No, no, no. We have something that's completely different than you guys ever thought about. We have a platform
that builds this new thing called Funnels. It's a new opportunity, which is why I think it took off
10 years ago as fast as it did because we introduced a new opportunity. So it's looking at
how to position what you're selling differently. In fact, every time I watch an entrepreneur try
to pitch their product and I'm critiquing them, if they say the word better or stronger or the
ER, like, ah, like you're positioning it wrong.
Oh, is that where the ER comes from that you were saying that's
an ER offer? I didn't get that. Got it.
Yeah. So it's like, yeah, it's kind of like this, only it's
better. It's like, no, no, don't say it's better. That's broken.
The way you do that was not working. Here's the new
opportunity, right? And it's how you position everything. So
that's what a new opportunity is. And if you can figure out how
to position your offer as a new opportunity, right? And it's how you position everything. So that's what a new opportunity is. And if you can figure out how to position your offer
as a new opportunity and not an improvement,
it'll skyrocket yourselves
because it takes the stress off of the person's back
and shows them it wasn't their fault
that they failed this way.
We're not trying to make a better failure.
We're giving them this new opportunity.
Okay, so related to new opportunities,
why is status and leveraging status really important
to do a good job with that?
It's fascinating. In fact, I bet most listeners will argue with me on this or they won't believe it's true for themselves
But I promise you it is everything we do or we don't do in life
If you do something it's gonna increase your status or it's gonna decrease your status
So we do things because we hope it's going to increase our status or we don't do things because we're fear that it's going to
Decrease our status, right?
so for example going to increase our status or we don't do things because we're fear that it's going to decrease our status, right?
So for example, somebody sees a nice car like, I want to buy a Ferrari.
The reason why I want to buy a Ferrari is because if I buy this thing, it will increase
my status.
My people around me will think that I'm better.
That's what drives us to want to buy something, right?
If I'm going to buy a course from somebody, there's two weird things, right?
If I buy something from you, I'm taking money out of my bank account and giving it to you.
So what happens to me is my status is decreased because I'm losing money.
But I have a hope that by giving you this money, it's going to increase my status by
the result you're giving me, right?
And so they're always weighing like, if I give you this, it's going to decrease my status
temporarily.
But by doing so, I will learn, I'll figure out to distinguish, increase my status.
Therefore I'm willing to take that risk.
So whenever I show these people, I always laugh because they're like, well, I'm not
that way.
I don't do things based on my status.
And I actually had this conversation with my wife
and I was writing Expert Secrets.
I had a whole chapter on status.
And I asked her, I was reading this to her
and she was like, I don't look at it that same way.
I'm like, what do you mean?
She's like, I would never buy a Ferrari.
I would never do that.
I'm like, why not?
And she's like, if I had a Ferrari,
she's like, my friends would make fun of me.
They'd be like, oh, the mom's showing up at the pickup line
picking the kids in the Ferrari.
And I kind of stopped and I said,
so by you buying a Ferrari,
for you it would have actually been a decrease in status
because your friends and people would pick up
and I would have made fun of you, right?
She's like, oh.
I said, yes, all the choices we're making
is based on this weird thing of like,
if I do this, this is gonna increase my status
or decrease my status.
And so when I'm selling something
or I'm making an offer to somebody,
I'm always thinking about that.
Like, by them giving me money,
it's gonna decrease their status,
but I have to help them see the vision of like,
over time this will actually increase their status
if they buy this thing.
And stats could be, they're gonna make more money,
they're going to lose more weight,
whatever that thing is they're trying to get, right?
And if they believe that the increase in the stats
will offset the decrease by paying you,
then they're more likely to buy the thing.
And the same thing true now,
when you come back to like the new opportunity
versus an improvement offer,
an improvement offer by default,
if I am going to try another keto diet
that I failed on three times, but you got a better one,
like, is the status decreased, right?
Versus, hey, that thing in the past that you tried
that failed, that was not your fault, right?
I'm increasing their status, like, that was not your fault.
What they sold you was incorrect, like,
it wasn't a good thing, but this is the new opportunity.
It's like, oh my gosh, this is something
that's gonna increase my status.
It's not gonna be like another failure,
another thing I tried in the past, right? It shifts it for them. So status is an interesting
one. It's hard for a lot of people to believe it dictates your choices, but 100% it is. From
everything. I think about like the people we date, the people we marry, the clothes we wear,
all these things have to do with how we perceive it's going to increase or decrease our status.
It's kind of fascinating. We'll be right back after a quick break from our sponsors.
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It is so fascinating and knowing that it can help determine
your marketing messaging and how you position stuff.
One more question and then I wanna stick on webinars because I know we don't have a lot, and then I want to stick on webinars,
because I know we don't have a lot of time and I definitely want to talk about webinars.
This is insider information because I've been trying to get you to do ads on YouTube,
and you won't let me,
and you're obsessed with growing your YouTube channel.
Talk to us about why you are so focused on YouTube.
What have you been learning this year?
Because your YouTube has 300,000 some followers, you're doing really well. Just quickly. What have you been learning this year? Because your YouTube has like 300,000 some followers.
You're doing like really well.
So just quickly, what have you been learning?
Why are you so bullish on YouTube?
Yeah, I don't think we've cracked the code on YouTube yet.
We're very particular trying to figure it out, trying to master it.
I think the big reason why is, you know, every other advertising platform, think about this,
like we create content and then it disappears in the feed, right?
We put forth the effort and disappears. And for me, I don't know about you, but like create content and then it disappears in the feed, right? We put forth the effort and it disappears.
And for me, I don't know about you,
but like ROI is one of my highest values,
my highest drive.
Like what's the ROI of me doing?
If I'm gonna spend an hour recording this video
or this thing, what's the long term ROI?
And most things again, it goes in the feed and it disappears.
It goes in the, you know, and it disappears.
YouTube is the only one where you post the video
and over time it actually grows.
Like I have videos I did five or six years ago
that still get thousands of views every single month
from something I did five years ago, right?
And so for me that's a big part of it.
And the second part is I feel like YouTube is becoming,
I've careful tiptoeing around this,
I love all the platforms, I love podcasting,
I love Instagram, I love everything.
But I look at YouTube right now as I think
one of the best spots to put long form content.
Our best buyers come from podcasts
because there's someone spending an hour with you
in their ears, hearing you talk,
it builds a different relationship
than a short form reel or Instagram.
YouTube's the same way.
If someone spends an hour with you
or 45 minutes on a video,
it builds such a better connection.
And people who will spend an hour here on video
are more likely to invest, to come to your events,
to buy your other things.
And so what we're seeing right now
is the people who are coming from YouTube are
YouTube and actually honestly long form podcasts,
like the two long form styles of content.
Those are the people that become the best buyers for us over time.
Now YouTube algorithm is goofy though.
So we're, we're really focusing on trying to create videos in a way where our
personal goal internally here within next year,
I want to make it where every video I put out gets a hundred thousand views.
We're not there yet. We have every once in a while that pops off and gets it,
but YouTube, like you have to understand the algorithm, the content, how to pull people
through. And like, it's a lot more you want to get a video to get to 100,000 views consistently
than like, for example, our podcast, our podcast, we have our followers, we post the podcast,
people listen to it. And for us, it's growing the following and then it kind of works.
Whereas YouTube, it's definitely it's more finicky because the algorithm demands something very,
very specific and it's also momentum.
So if one video hits and then the next video hits,
it keeps growing.
Whereas if you have video hit, then one drops,
the momentum goes downwards and it takes three or four
videos to get it back up.
And so it's just, it's just a little more finicky
what we're finding so far.
But again, we haven't mastered yet,
but that is one of our big goals this year is to master it
so we can get the spot where every video we put out there
has a hundred thousand views
or more.
And then from there, it's like, man, if I'm doing that, we're getting an extra million
views a month across our content.
How does that affect everything else in our brand, which is obviously really, really big?
Yeah.
And it's basically the start of a funnel most of the time, right?
So instead of paying for ads, you're getting all this organic traffic through YouTube.
Oh yeah.
I get the same hundred thousand views on paying for the ads.
I mean, it's costing me, who knows, 10, 20, $30,000
where I'm getting that for free.
I guess worth putting in the time to figure out
how to master the algorithm.
Okay, so something we've both been really interested in
is webinars.
I've been doing webinars for the last couple of years.
I love webinars because I feel like
it helps me really build super fans. It's really effective for selling, but I feel like having this two way
communication, people really start to get bought into the idea of me and really
start to support me 10x. So why do you love webinars?
I'm obsessed with webinars mostly because for me, it's the, again, first off,
I agree with you said about connection, building a relationship audience.
It's also the fastest way to take somebody
who's really cold and has no idea who you are,
warm them up, build trust,
and then get them to buy an offer.
When we launched ClickFunnels, again,
I'm trying to like, how do I grow this company
as fast as I can?
And we did it 100% through webinars.
I created one webinar presentation.
I have a script called The Perfect Webinar
that kind of shows how I do it.
I had one webinar presentation.
We launched it, it converted. and so I did that webinar.
And if you read my book, Expert Secret,
I tell people like, you need to do a live webinar
every single week until you master that one presentation,
same presentation week in and week out
until you've mastered the presentation.
So for me, when I launched ClickFunnels,
I did the exact same webinar 70 times in a row.
Sometimes it was three or four times a week.
Sometimes I did two or three in a day,
and I have a new audience, I give a webinar presentation,
and again, it takes a freezing cold person
as to who I am.
They come in, they spent 90 minutes with me.
And the end of it, they're buying $1,000,
$2,000 course that fast.
And now I can serve them.
Whereas every other funnel, every other way to sell
and get people, it takes longer to do that.
Where I think a webinar is the fastest way
to take somebody from, we don't have relationship to like,
man, we're best friends
and we're gonna go on this journey together.
And so that's why I'm mildly obsessed where I still do them all the time. I see people
all the time like oh webinars are dead. I was like they are not dead. They are far from it.
They're also so fun. I love creating my webinars, optimizing my webinars. What kind of things work
well to sell on a webinar and what doesn't? Is there a certain price point where it doesn't work
or can you give any advice on that?
I have a $10,000 offer I saw on the webinar and it works,
but it's harder.
Like the more expensive, the better you have to get, right?
And so for most people,
I think the sweet spot for webinars is like $297
up to like $2,000.
It's kind of the sweet spot
where a 90 minute presentation can get somebody
to warm up enough where they feel comfortable
like parting with that much money.
So that's kind of the sweet spot in the pricing.
For us, we sell a year worth of quick funnels
on a webinar for like a thousand dollars
and then they get it for free for a year
or for six months and after that starts billing them.
So you can sell memberships and continuity programs
through webinars as well.
It works really effectively.
I just like, if I have some of the tension for 90 minutes,
I'll usually again, bundle it together.
So they're getting five or six months for free for a higher price than put people into it
But yeah, I think that's kind of price when it gets above that i'll still do webinars a lot of times
But the webinar will traditionally push them to a sales call or discovery call
That way I still have the time to build the relationship with them and they can push them there to do the higher transactions if we need to
Yeah, something I want to point out to my listeners is the webinars is this two-way communication.
They're seeing you like, let's say on a paid ad or a social media posts.
Social media, they're warmer, paid ad, totally cold.
You bring them on a webinar, you're warming them up, you're getting two-way communication.
If it's super high ticket, you didn't want to bring them on a call, you can't get any
warmer than that, right?
Like being on a call with somebody.
So you're just like warming them up and the more expensive it is, the more you need
personal connection and talking with people. But webinars are awesome because you can get that personal connection in mass and it saves you a lot of time. Okay, so let's talk about the intro of a
webinar. What are some things we should think about? A couple things. Obviously, someone's
registering for this webinar. Most people are very unsure like, why am I here? How long is it going
to be? All these kind of things, right?
So when I look at like, what's the hook on my landing page?
So the hook is like, hey, I'm gonna teach you guys
how to blah, blah, blah, blah, blah, whatever.
The first thing the webinar starts,
I want to tell them like, hey, you're in the right spot.
You guys registered for the webinar, I'm gonna teach you this.
How many of you guys are excited?
And I try to start creating interaction immediately, right?
I want people commenting,
like you said, two-way communication, right?
I'm getting them participating, like, hey, how's it going?
Like, this is what we're talking about.
How many of you guys are excited about that? I go back and forth.
And then afterwards, in people's heads,
they're still trying to figure out,
is this for me?
In the first three or four minutes,
five minutes of a webinar,
this is where you get the biggest drop off.
People show up like, oh, this is not for me.
So during that time, I'm trying to show them,
this is for you.
So usually after I kind of reintroduce the title
of the webinar, I get them excited,
get them rehyped about what they registered for initially.
Then I'm coming back and say, okay,
now I wanna make sure you guys know
you're in the right space.
A lot of times I'll do a survey before a webinar,
try and figure out where people are at.
You don't have to, you can do it without a survey.
But I'll ask them, okay,
how many guys are brand new beginners?
Is this your first time ever thinking about this?
That's you, raise your hand right now in the comments
or say yes.
And they're like, yes, yes, okay.
And I'm like, cool, if you're a brand new beginner,
this is gonna be great for you
because I'm gonna show you exactly how to get started
and how to have success very, very quickly.
Okay, the second, how many guys you've had some success
you're kind of struggling, how many guys are in that camp?
Right, that's you type number two in the comments, right?
And they got all these twos, cool, that's you.
During this presentation, I'm gonna show you guys
if you got started, how to take that
actually have more success and start growing and scaling it.
Then how many guys are super successful
and you're trying to figure out a hack to get to next level,
put in three in the comments, right?
So I'm showing like, if you're a beginner,
this works for you, if you're intermediate,
it works for you, if you're advanced, it works for you.
Because otherwise I'm like,
oh, this is kind of a newbie thing, I'm out.
Or, oh, this is too advanced, I'm out.
Right, I'm trying to show like,
it doesn't matter who you are,
this is gonna be a good fit for them, right?
So I'm kind of bringing them in through there.
And again, for me, I mean,
there's a lot of little things I do,
but the key part is just trying to build that relationship,
getting engagement with them ahead of time,
so that now I can go
Into the presentation I can tell the story and they're like they're all bought in that are excited about it
And so yeah, those are some of the core things to do initially
I know that having an epiphany story is really important for your business
Is this something that you also do on a webinar the epiphany bridge?
I've teached my whole classes on the 50 bridge basically epiphany bridge is like what is the story?
About how you got introduced
to the thing that you're gonna be sharing
during the presentation, right?
So if you're in your presentation showing how
someone's gonna start their own podcast, right?
Then the first 15 minutes of my presentation is
when I'm telling the story about how I discovered
this new opportunity I'm about to reveal to them, right?
So the webinar is all tied around the new opportunity
that we talked about earlier.
So I'm gonna tell this Pifty Bridge story,
like here's a story how I discovered this thing.
I was just like you five years ago,
I went through this thing,
you're telling the story that you went on
and how you discovered this thing, right?
I always tell people like,
when someone's coming to your webinar,
they're looking for a result, right?
When they're buying a product, they're looking for a result.
And typically when they come to you,
this is not the first time
they've tried to figure out that result, right?
So a good example,
I bought a company last year,
women's weight loss company. And I remember the owner, I bought it from her. She told me she said
that the average woman in America goes on eight diets a year. Eight.
Wow.
Is that crazy? When you look at that, like, if I assume that someone's coming to my webinar
and they've never thought about having been on a diet before, I'm dumb, right? They come
to mind thinking they never thought about a funnel before. I'm wrong, right? So I have
to show them like, what is my new opportunity that's different?
They've tried eight diets this year to lose weight.
None of them worked.
Why is my new opportunity different than these?
Why is it different?
So I'm going to tell my story about like, hey, I was just like you five years ago.
I tried the Paleo diet, the Keto diet, the da da da da.
I tried all these things.
I'd have little successes and I would crash and burn.
Look, how many guys have done that before?
You tried the same thing, right?
Yeah, I had the same problem.
And so I went on this journey
and I found out something that was completely different
than what anybody was talking about online.
And it was this process called blah, blah, blah,
whatever your process is, right?
And this is where I tell that whole story,
how I discovered it, what it looked like,
and then the result I ended up getting because of it.
And then basically I tell people then,
like I went through and I figured out a map,
I have this map, and what I'm gonna teach you
on the rest of the webinars is this map
and how you can use it to have the same result I had.
You guys ready for that?
And they get all excited, and from there,
I transition to the actual teaching part
of the presentation.
Amazing.
Please, very quickly, just explain the teaching part.
What should we not include in there?
What should we include high level?
And then we'll close up the interview.
This is actually my favorite part
because this is where most people get it wrong. A lot of people think, I'm just gonna teach whatever I want, and then I'll sell them at the interview. This is actually my favorite part because this is where most people get it wrong.
A lot of people think, I'm just going to teach whatever I want and then I'll sell them at
the end.
You can do that, but the teaching is the most important.
If you do the teaching part correctly, then people will buy what you have at the end of
your presentation.
So a couple of things.
Number one is your job is not to teach them how to do everything.
If you do that, you're not going to serve the person, right?
My job is to inspire them that this map that I have is the thing that's actually gonna give them the result.
So I do that, for me, I break down my teaching
into three sections.
My first section is I'm teaching them the framework
for how to do the thing.
Number two is I'm teaching them
that they could actually do that.
And I'm showing them that a third thing is I teach them
that there's nothing else that can hold them back
from being successful, right?
So I'm gonna have three teaching points I go through
I'm doing that presentation.
And the key here is when I'm teaching,
I'm teaching them the what, but not the how.
That make sense?
So I'm gonna teach them what to do, but not how to do it.
So what is the strategy?
How is the tactics?
Okay, so I think about this, like,
when I do my webinar teaching people
about building a funnels,
I'm gonna teach them the strategies.
So I make step number one,
you can go find a funnel that's already converting.
Step number two then is you're gonna funnel hack it. You're gonna buy their products and see what does the funnel actually look like. step number one, you can go find a funnel that's already converting. Step number two then is you're gonna funnel hack it.
You're gonna buy their products
and see what does the funnel actually look like.
Step number three, you're gonna sketch out
what the funnel looks like.
And step number four, you're gonna click funnels
and actually build it out.
So that's the what they're gonna do, right?
Show them the strategy of it.
Now the how is like, I log into ClickFunnels,
I click on this button, then I'm gonna click over here,
then I'm gonna add the product here,
then I'm gonna write the copy here.
It's all the tactics to take a long time
to actually show somebody.
And so what people have to understand
is that you're teaching them the what
during the presentation,
but they're buying from you the how.
That's the big differentiator.
So people have a webinar that's not working.
The reason why it usually doesn't work
is because they're teaching the what and the how.
And in their mind, they're like, I'm serving this person,
I'm helping them, I'm showing them everything they need.
But then it's impossible in 90 minutes to give somebody all of the tactics
that need to be successful.
So you're not actually serving them,
you're giving them half stuff.
And number two, it just overwhelms them and they don't buy.
But us as educators, like I wanna give them everything,
but you can't actually empower people to have success.
And so we teach them the what,
and then the offer is the how,
where we can take them out of the webinar situation,
we can show them through a course or a training
or a mastermind how to actually implement everything that they just learned about.
And that's the key to really making stories work during the content side of the training.
Yeah, to your point, the number one mistake I've made with webinars is just teaching too much.
And then people are like, well, I already learned enough.
I'm just going to have to implement what you taught me on this webinar.
No need to go buy her course, right?
Yeah.
So really good. In terms of conversion really quick,
what's a good registration, attendance rate, what's a good conversion rate, what are our benchmarks?
Great question, great question. So first off, if you're emailing your own list, the numbers always
are skewed very positive. So that's a problem a lot of people have is they email their list, like,
my conversions are great and they try to buy ads and then it doesn't work, right? So I don't judge,
like, whatever my email list does, like that's just free? So I don't judge, like whatever my email list does,
like that's just free money, I don't judge that.
I look at like if I'm actually buying paid ads.
So the numbers, again, it's gonna be different market
by market, but registrations, I want registration rates
on the page to be between like 30% and 50%.
Like that's kind of the sweet spot in there.
Show up rate, I want it to be the lowest 20%,
usually around 30%, that's the sweet spot between 30%.
Then when somebody's on the webinar,
when I transition from my teaching to my selling,
I always look to see how many people
are on the line right there.
So let's say I get that spot and there's 100 people
that are still on when I'm transitioning to my pitch.
If you can get 5% of the people to close,
that usually ends up being like a six figure year webinar
if you run that very often.
If you can get 10%,
that's usually a multimillion dollar webinar.
And you get 15%, that's where the ClickFunnels webinar was when we first
launched it, which took us to, we just passed a billion dollars in sales in the
last 10 years. So 5% is like a really good webinar. 7% like you should be
celebrating, having a party, like it's time to go buy a new house. 15% it's like
you can do whatever you want. So that's kind of the numbers we're looking for.
Love that. Such good information. So helpful. Okay, I end my show with a couple of questions.
The first one is, what is one actionable thing
our young and profitors can do today
to become more profitable tomorrow?
Ooh, very cool.
Number one thing I would do,
like you mentioned earlier,
figuring out the skillset you wanna do
and then becoming obsessed.
Like decide like, this is my career, this is my thing.
I'm going to become mildly obsessed
and go deep on this thing.
Because nowadays we don't pay for people
who are jacks of all trades.
We pay for people who are really good at one thing
and can go really, really deep in the lane.
And if you become a master of that,
you can write your own paycheck for the rest of your life.
Love it.
And what is your secret to profiting in life?
And this can go beyond marketing, whatever you think.
What is your secret to profiting in life?
Oh, cool.
I have a philosophy I've been thinking about a lot
over the last year, so it's true in all areas of life,
there's things that we produce and things we consume, right?
I just think about weight loss, right?
If somebody is consuming more calories than they are burning,
they gain weight, right?
And so are you consuming more than you are producing?
In business or in your life, if you are consuming,
so you're spending more money than you are producing,
then you go bankrupt, you lose your money, right?
Success in life in almost every area,
I look at my relationships, my business,
my health and everything,
I've gotta be producing more than I'm consuming.
The difference between there's how you're successful.
Like in business, if you are producing more value
than you are consuming, then your bank account grows.
If I am producing more calories than I'm consuming,
I lose weight, right?
If I'm producing a better relationship value with my wife
or my customers, whatever, than I'm consuming,
then we have a great relationship.
And so that's coming down to that,
like we need to be producers.
I have a big model.
We call our people prime movers.
Like we are the producers of society.
We gotta be producing at a higher level than consuming.
And that's how you change everything.
It's when you flip around,
you're consuming more than you're producing,
you're taking more than you're giving. In all areas of life, that's where you change everything. It's when you flip around, you're consuming more than you're producing, you're taking more than you're giving in all areas of life.
That's where you gain weight, you lose relationships,
your business goes bankrupt.
And so it's learning how do I become a producer
who can produce more I consume?
And that's like, that's the secret sauce
how you'd be successful in all areas of life.
I love that.
That is such a unique answer I've never heard before.
And it was just so awesome.
So thank you so much.
I feel like all of my listeners
are going to want to follow you and learn more about you. Tell them about the Marketing Secrets
Show. Tell them where they can find you, where you want to point them to. Obviously, the Marketing
Secrets Podcast, that's the podcast I do with you outside your network. I'm going twice a week right
now teaching the best marketing strategies and tips and things we're figuring out, having a ton of
fun with it. So if you want to subscribe to the podcast, that'd be awesome. And then if you want
to learn the webinar, the selling side of things you're talking about, having a ton of fun with it. So if you want to subscribe to the podcast, that'd be awesome. And then if you want to learn the webinar selling side of things you're talking about,
I do an event once a month. This live event is so much fun. It's three event.
It's called Selling Online, where I teach people how we sell online, how we tell stories,
how we rewrite thoughts, beliefs in people's subconscious minds during presentations.
And so the best place to go to that event, sellingonline.com and register,
you have a chance to sit with me for three days and go deep on psychology and selling
and how to get people to buy the products
and services that you create.
So that's probably the two best places
to get ahold of me.
Amazing.
And Russell, can you promise me to come on the show
at least once a year?
Done. You have my word.
It'll be fun.
Thank you. Awesome.
Thank you so much, Russell.
I really enjoyed this conversation.
Thank you. It was awesome hanging out.
Thank you. It's awesome. Make it out. Wow. I mean, that was value bomb after value bomb after value bomb dropped by the OG marketer,
Russell Brunson, the legend. He's incredible. I mean, it was so fun to see his super power
funnel skills in action. And I loved how obsessed he is with sales funnels.
And I really got to enjoy getting a glimpse of the art and science that goes into creating
an effective funnel.
Like, I just love that he like studies other people's funnels and works backwards to figure
out their funnels.
And bottom line, it's all about the hook, story, and offer.
And sometimes it's just the slightest tweaks
that could unlock an entire funnel
and make it super successful.
Finding the buried treasure, as Russell puts it.
How can you tweak something
that's gonna make somebody do the decision
that you want them to do?
It's so fun.
Marketing is just so fun.
I also found his concept of an epiphany bridge to be really compelling, whether you're building
a funnel to a webinar or something else.
Take the time to tell the story of how you yourself discovered the opportunity that you're
about to share with your audience.
Russell had so many great insights, and here are just a few more of my favorites.
First, you have to drill down to find the sweet spot when it comes to your market niche.
Don't try to just serve everyone all at once.
You can't compete with the big boys.
They're going to beat you every time.
So you gotta drill down a couple notches and be more specific.
Next, try to figure out a way to position your offer as a new opportunity
and not just an improvement on an existing product or service.
Also, if you're not on YouTube already, don't sleep on YouTube.
I think of YouTube as sort of like social posts for Google search
because they rank super high and they can actually go viral,
and I just feel like that's what it is.
It is basically social posts for Google search and the web.
YouTube is such a powerful platform
for building a relationship with your audience.
And it lets you build momentum like no other place.
It's basically like free ads.
Just you basically put out videos that
are free ads. Now it's not to say that YouTube is easy because that's certainly not true,
but once you crack the YouTube code I just feel like the amount of brand awareness and revenue
and just the flywheel effect of YouTube is just so enormous. Finally, if you're shy or introverted and hesitant to put yourself out on a place like
YouTube, just start to practice.
Take out your phone.
Practice until you feel comfortable.
And take the time to drill down and become an expert on whatever you're talking about.
Nothing breeds confidence like just flat out knowing your stuff inside and out.
When somebody asks me about LinkedIn, podcasts, social media, marketing, entrepreneurship,
and because I feel confident, it attracts people to me.
People want to buy from me. They want to learn from me. They want to be around me.
It inspires them. And it's the confidence.
But that's really related to the competence. Okay, so young and profitors, be a nerd.
Go on the internet and look things up and watch videos and get into rabbit holes and study your mentors and be around your mentors and intern for free and do everything that you need to do
mentors and be around your mentors and intern for free and do everything that you need to do to acquire information about
specific lanes and be an expert in that lane.
That is gonna get you out of being shy and introverted.
Like Russell says, he's confident
because he just knows so much about marketing not because he's actually a really outgoing person. Such a great thing to step back and think about.
Thanks for listening to this episode of Young and Profiting.
If you listened, learned, and profited from this conversation with the amazing Russell
Brunson, then please share this episode with your friends and family.
It would mean a lot to me if you helped spread this podcast by word of mouth.
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And if you prefer to watch your podcasts as videos,
we've got you covered.
All of our videos are uploaded to YouTube.
I'm starting to do more in-person videos,
which is really exciting.
If you wanna find me online,
you can find me on Instagram at Yap with Hala.
I'm also on LinkedIn.
You can search for my name.
It's Hala Taha.
And of course I gotta shout out my amazing production team.
Shout out to Hisham and for Khan
for just doing an incredible job on the guest outreach side.
Thank you for flawlessly executing my in-person interviews,
my batch interviews.
You guys are just doing an incredible job.
I also wanna shout out Christina Corday,
Sean and Greta for helping me with research.
You guys are just an awesome team.
Maxi, of course, thank you for all of your audio editing.
Paul for YouTube.
You guys are amazing.
Thank you so much for all your hard work.
This is your host, Hala Taha, AKA the Podcast Princess, signing off.