Young and Profiting with Hala Taha - Turn Your Followers Into Superfans With Trust and Authenticity | Presented by OpusClip | YAPCreator
Episode Date: December 11, 2024Are you struggling to stand out in a crowded digital world? Trust is the foundation of any strong brand, and authenticity is the glue that holds it all together. While Kat Norton blended dancing with ...Excel tutorials to create the viral brand Miss Excel, Rudy Mawer made red his signature, turning it into a bold and unforgettable identity. When you show up authentically, you can create a powerful bond with your audience. In episode two of the YAPCreator Series brought to you by OpusClip, Hala dives deep into why trust is essential to building a loyal community. She also shares actionable advice on how to nurture authenticity and trust as well as tips from previous YAP guests to help you turn your followers into fans. In this episode, Hala will discuss: (00:00) Introduction (05:16) The Three E’s of Building Real Relationships Online (06:42) Sean Cannell on Video as a Trust Accelerator (11:11) Authentic Engagement with Miss Excel (12:37) Embracing Imperfections for Deeper Connections (15:54) Polarity and Creating Viral Content (16:53) Rudy Mawer’s Bold Branding Strategy (21:14) GaryVee’s Guide to Niche Targeting (25:21) Jasmine Star on Growing a Loyal Community (28:39) Selling with Authenticity (32:26) Enhancing Authentic Content with OpusClip Try OpusClip for FREE: Visit https://www.opus.pro/clipanything Resources Mentioned: YAP E274 with Rory Vaden: https://youngandprofiting.com/rory-vaden-how-ive-helped-top-business-influencers-build-their-personal-brands-e274/ YAP E278 with Sean Cannell: https://www.youngandprofiting.com/sean-cannell-start-a-profitable-youtube-channel-in-2024-part-1-e278/ YAP E279 with Sean Cannell: https://www.youngandprofiting.com/sean-cannell-start-a-profitable-youtube-channel-in-2024-part-2-e279/ YAP E316 with Kat Norton: https://youngandprofiting.com/kat-norton-niche-to-riches-how-i-made-millions-teaching-excel-on-tiktok-e316/ YAP E318 with Rudy Mawer: https://www.youngandprofiting.com/rudy-mawer-the-ultimate-direct-response-playbook-for-scaling-multi-million-dollar-brands-e318/ YAP E291 with GaryVee: https://youngandprofiting.com/gary-vee-my-2024-blueprint-for-building-brand-and-sales-on-social-media-e291/ YAP E130 with Jasmine Star: https://www.youngandprofiting.com/130-stand-out-on-social-with-jasmine-star/ YAP E252 with Harley Finkelstein: https://www.youngandprofiting.com/harley-finkelstein-we-are-living-in-the-next-renaissance-how-the-next-wave-of-entrepreneurs-will-change-the-world-as-we-know-it-e252/ Top Tools and Products of the Month: https://youngandprofiting.com/deals/ More About Young and Profiting Download Transcripts - youngandprofiting.com Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yapYAP | Young and Profiting Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media's Services - yapmedia.io/
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Hey, young improfitors, you're listening to episode two of the Yap Creator series presented by Opus Cliffe.
In this series, we'll dive deep into the art and science of content creation.
We'll unpack the secrets of capturing attention and the psychology that fuels audience connection.
Today, we're going to talk about two foundational pillars for success in content creation, trust and authenticity.
Let me tell you, these two elements can make or break your connection with your audience.
Trust is the foundation of any strong brand.
And authenticity is the glue that holds it all together, the force that keeps people
coming back for more.
In today's episode, we're diving deep into why trust is essential to building a loyal
community.
I'll also share insights on how to maintain authenticity in everything you create, as well as
some practical ways that you can nurture both trust and authenticity over time.
You'll get a ton of actionable advice, and I'll even sprinkle in some great tips from
previous Yap guests to bring these concepts to life.
Building trust online is crucial, especially when you don't interact with your audience face-to-face.
In a digital world, trust transforms casual followers into loyal supporters and eventually customers.
But how do you establish that trust from behind a screen?
The first step is to get personal.
That means being open about meaningful details from your life.
Sharing who you are behind the polished brand makes you relatable, approachable, and real.
Rory Vaden, a brand building expert,
explained to me why this personal connection
is so essential for building trust
and why it even made him change his mind
about the people on social media
who like to post about their every meal.
How do you best build trust online?
We would say, how do you best build trust offline?
Well, if you made a list, okay,
so let's first start with the people,
if you made a list of the top 10 people
you trust in your life,
like would trust with your life,
or with your kids, right?
Like I've got two toddlers.
So like if you go, who would you trust?
There's a good chance that the people on that list,
like you would trust with your banking information
or your, you know, like that kind of stuff,
there's a good chance you know those people intimately.
You know where they eat.
You know where they live.
You know about their families.
You know where they went to college.
You know where they grew up.
You know about their siblings.
You know like you know maybe.
some of their fears.
You know some of their mistakes,
like someone where they're,
you know those people intimately.
And when I first got on social media,
I was like, oh my gosh,
this is so stupid.
Why is everyone posting pictures
of what they ate?
And then I realized,
oh, because we trust people
that we know intimate details
about their life.
Now, that doesn't mean
you have to post pictures of your kids,
right?
There's a lot of reasons.
why not to and a lot of fears, why not to?
AJ and I happen to do it a lot.
AJ is my wife and she's also my co-founder
and the CEO of Brand Builders Group, by the way.
So she was a, we were business partners
in our former company that we sold
and then we started Brandenilders Group
just to two of us and she's the CEO and I'm the CMO.
And we're married, right?
So we got two kids, so we post,
we happen to share those things occasionally.
So we know, we trust people that we know details
about their life, right?
If I see someone walking down the alley,
I've never seen them before.
I don't know anything about the person.
I don't care what the color of their skin is.
If it's dark and it's an alley
and I've never seen the person before,
I don't care if it's a man, a woman, or their age.
Like, I'm, my spidey senses go up.
I'm in an alley with a stranger.
And that's how it is, right?
Who's going to buy from a stranger?
Nobody.
So they got to know something about you.
Who else do we trust in real life?
Well, we tend to trust people who we learn from.
We trust pastors.
We trust lawyers.
We trust accountants.
We trust doctors.
We trust experts.
We trust people.
We trust teachers.
We trust mentors.
We trust counselors.
We trust people who teach us things.
Who else do we trust in real life?
We tend to trust people who entertain us, right?
They make us laugh.
They make us inspired.
they're musical, right?
Or they're entertaining.
Like we see them on movies.
I mean, think about that.
We trust movie stars who we've never met, but we see them a lot.
Who else do we trust in real life?
We tend to trust people who encourage us in our darkest moments.
The people who were there when you had your heartbreak,
when you didn't get into that school,
or you didn't get that job,
or the relationship fell apart,
or you lost money on that deal.
The people who were there to encourage us in that moment,
those are the people we trust
because it's like we've been through the fire, right?
I know you, you got my back.
So when you roll that forward to online,
we have three simple strategies that we teach.
We call them the three E's for content marketing.
First of all, educate, encourage, and entertain.
Educate, encourage, and entertain.
And we typically say, you know, your feed should be more of what you do
and it should educate, encourage, or entertain.
Because strangers don't care about your cat.
The only people who care about your cat typically are going to be once they're intrigued
by you and they want to kind of really vet you out, that's where they go,
who are you really, right?
Rory talks about how trust comes from familiarity.
People trust those that they feel that they know, whether that's through personal
stories, inspiration, or education. His 3E's framework, educate, encourage, and entertain is a simple
yet powerful way to build genuine relationships online. But how can we take this trust building to the
next level? Well, some of you are looking at it right now. And that's video. I learned about the
trust building power of video from Sean Cannell, an expert on video marketing and the founder of
Think Media, which has over 3 million YouTube subscribers. Sean explained why video gives your audience an
instant sense of connection and trust, something that other content types struggle to match.
We do business with people we know like and trust, and video is the best trust accelerator.
If people read something you've written, they can get to know you a little bit. If they hear your
voice on audio, that's great. They can get to know you better. But if they see you, they can get
to know you best. And so it's kind of like old school small town rules. You know, we meet someone
face to face for coffee. You want to connect with your real estate agent and
person, look them in the eye, firm handshake, what are you wearing, you know, every, all those
details speak something about you. While in video, we are able to now communicate those details.
And, you know, Google released a report years ago called, I believe, the 3114 rule, which was,
or the 7114 rule, which was people need to consume seven hours of your content over 11 different
touch points on four different platforms and depending on your ticket price of your offer
for there to be trust for them to become a lead or even more so a customer.
And so the power of video is you're giving people a chance to get to know you pre-sale,
pre-sales conversation and get to know your expertise, get to know some of your values and
your principles.
In fact, this would kind of be like a checklist of the types of buckets of content that
you'd want to have. It's why that, yes, you want to establish your authority. So you have videos
that, oh, this person knows what they're talking about. You establish something that will help
them. Wow, this person got me results in advance. So their content helped me solve a micro
problem compared to the big problem they solve. Dang, I could see they're good for it. They know
what they're talking about. And they've already helped me for free. But one of the missing pieces
is they also maybe hear bits and pieces of your story. This whole idea of we do,
business with people with shared beliefs and we do business with people with similar values.
And sometimes we just go so logical and so practical like, okay, cool, this person can help me with
Facebook ads. This person can help me with my taxes. But when you start weaving in bits and pieces
of your story, they start saying, oh, wow, this person has family values. Oh, wow, this person is of a
particular faith. Wow, this person is even maybe kind of leans this way or that way in their ideology.
These things, you don't have to put like politics and religion in your content necessarily.
However, a lot of times those are polarized people to you as well as away from you,
but the people polarized to you will be even better customers and will resonate with you even
deeper.
So over seven hours of content consumed, 11 different touch points could include a YouTube video,
seeing you on Instagram, connecting you within the DMs, landing on your website and watching
an explainer video.
And four platforms also speaks to the power of being on LinkedIn, seeing a deeper dive training,
listening to you on an audio podcast.
When you start, this is the whole vision of content marketing
is then all of this trust has been built
and this familiarity has been built.
And so for a lot of listeners,
they might have a sales team
or somebody eventually jumps on a sales call.
You're not dealing with, if you will, cold traffic
or even just slightly warm traffic at that point.
You're actually maybe dealing with somebody who's like,
listen, I already like, really know, like and trust you.
I've seen this content.
I'm just curious, the details of your offer.
And so conversions increase, impact increases, sales increases,
and you grow your brand wider and wider in the process.
As Sean highlights, video gives your audience a chance to know you behind written or audio content.
With repeated exposure across platforms, your audience builds familiarity and confidence in your brand,
setting the stage for deeper engagement.
We talked about trust.
Now let's move on to authenticity.
One of the best ways to appear authentic is to embrace what makes you unique.
By incorporating your own interests and quirks, you're bringing more than just a polished
image to your brand.
You're showing the real person behind it.
Kat Norton, aka Miss Excel, is a perfect example of how authenticity and unique interests
can make content stand out.
With over 1.1 million followers on Instagram and 2.3 million followers on TikTok,
Kat has mastered the art of capturing attention.
She told me how combining her distinctive passions for dancing and Microsoft Excel created an unexpected level of engagement from her audience.
So I was really just learning by the seat of my pants.
Like I would read the comments people had and I'm like, okay, what do they like?
What do they not like?
But also for me, it really came down to authenticity.
So I love dancing.
I love helping people and I love Excel.
So I was like, what would happen if I put all of that inside of one video?
Right. And so for me, it was just an authentic expression. It was cool. It was something I had never
seen anybody do before in terms of the Excel space, especially, but also in a lot of learning spaces,
integrating dance, which is more native to the TikTok app, but then layering in the educational
piece. And that polarity is what really helped the videos take off because if I just posted Excel tip
videos, people would have been like, cool, like I don't use Excel and moved on. But so many people
were commenting because they were like, what the heck is this doing? She is dancing. She's doing
Tuesday slot, left the right function. What is going on here? And that's really what helped it go
through the algorithm. And I want to laser in on something you said and we'll go deeper on it later.
But you talked about polarity. So the fact that you combined two things that are really uncommon
together, dance and Excel, it gets people talking. It gets people like complaining. Why are you dancing talking about
Excel or some people will love it and it gets people talking which really drives everything up in
the algorithm. Do you have anything else to say about polarity and how important it is for social media?
I think it's a combination of polarity because obviously you want like a healthy polarity, right?
You don't just want to like say things to create polarity. It needs to be something that's actually
authentic to you. So I think that's like the nuance when it comes to polarity because a lot of people
too when it comes to polarity, it's important to make sure that your mental health is in a
great spot to be able to receive what comes with polarity, right? Because a lot of times when a video
goes viral, negative comments are, you know, the majority of the ones in there because it's being
shown to people. It's being shared. And that's just the nature of the planet, right? We live on a
polarity planet. There's always positive and negative forces. So it comes to, you know,
making sure that your nervous system is able to hold the energy of what is going to come through from
creating the polarity in that content. So for me, that was my big.
work. I was constantly working on myself because easily some people get some negative comments and
it'll take them out. I'm like, I don't, I don't want to post anymore. People think this or you start
having certain limiting beliefs that then are adjusting the actions you'll take. So instead of following
your intuition, you're following the actions that'll please the most people or things like that. So it's
really important to keep coming back to yourself, come back to that intuition and know that, you know,
the polarity is going to trigger some people and that's okay. That was a big lesson for me as a former
people pleaser. You know, I had to let that go. As Kat Norton points out here, combining contrasting
elements in a genuine way, what she calls polarity, can drive engagement and deepen connections.
It's a reminder that showing up authentically may involve quirks or unique passions, even if they
seem unconventional. When people see those real, unfiltered sides of you, they're drawn into
the person behind the brand, not just the content. Okay, speaking of drawing audiences, audiences today
crave authenticity. They want to connect with somebody who feels real and relatable, not just some
polished, perfect version of you. So don't try away from sharing the ups and the downs. True engagement
comes when you share your failures, your setbacks, your lessons in progress. These raw,
unpolished moments build authenticity and foster deeper connections with your followers,
making them feel like they're part of your growth story. At Yap and on my personal profiles,
we blend polished visuals with everyday moments. So for example, one day I,
might put up a photo from a photo shoot that was professionally shot. And the next day might be a
selfie that I shot myself. And tools like OpusClip make it incredibly easy to create these
authentic moments on video. So for example, you can set up a tripod in your house to take
B-roll of your day-to-day activities. So think cooking, cleaning, taking meetings, working on the
computer, whatever it is, you want to take this B-roll footage. Then you can upload that into
Opus Clip and it will pick out the most exciting, actionable parts of the video.
and you can ask it to turn it into a day in the life montage video.
It can create multiple video clips for you like this,
and then you have real behind the scenes glimpses of your life
that helps your audience feel like they're truly getting to know you.
So we've talked about sharing personal details,
the power of video,
and not being afraid to be our unique and authentic selves,
even if that means leaning into being imperfect and unpolished.
Another aspect of building trust with your audience
and establishing authenticity is consistency.
And by consistency, I'm not really talking about posting frequently, which is important,
but I'm talking about aligning with your brand voice and visual identity across every piece of
content. This alignment helps you reinforce your brand message, making it recognizable and
trustworthy. This starts with visual identity. Elements like colors, fonts, and logos can help
you create a cohesive and instantly recognizable look. For example, by choosing a color palette that
aligns with your brand's values and personality, you can differentiate yourself and promote
instant recognition with your followers. And when it comes to branding, less is more. If you stick
with two to three colors max and two fonts max, the more clear and the more memorable you'll be.
And I don't think anybody I've ever interviewed is more memorable than the marketing in paid ads king,
Rudy Moore. See if you can tell why. My whole office is red. So we grew a 12,000 square foot office in
Tampa, 50 staff. Everyone had to wear red. They got sent home if they didn't come in uniform,
which was red. The whole office was red. The Miami offices are red. The brands all red.
The cars are red. And people even ask me when I'm on stage, yes, my underwear is red if you're
wondering. So all in on the red. What is that done for your brands? Like, how do you feel like
it's impacted your brand? Yeah, I would love to say I came in with this exact plan. That wasn't the
case, but I think one thing that made me successful is I'm really good at looking and learning and
adapting and pivoting and then going all in. So I started my personal brand when really when COVID
hit, I really wanted to grow my personal brand in the business marketing world. I had already done it
in the fitness space. I had a million followers there. I've sold out events around the world,
had a Facebook group, 60,000 members, and I saw the power of it. And so I was like, okay, well now I'm
moving into the business space. I'm going to do the same here. So I brought some. So I brought
someone in to run my agency. I went all in with my personal brand and we did $25 million in three years
just selling courses, programs, coaching programs. So we grew it super fast. And I'm saying that because
I think half of that is because I went all in on the personal brand and the social and the organic
and stages and all of that sort of stuff. So it had a massive impact. I don't think I would have
grown it to that amount so quickly without the brand. But during that time, we were just getting feedback.
that people were buying courses, programs.
I had this red backdrop,
nothing as extreme as I've got now,
but it was kind of similar to this,
if you're watching on video.
And people loved it.
They were buying 20K masterminds saying,
I don't even know who this guy is.
I just see his red ads everywhere,
and his branding's on point,
and he clearly knows what he's doing.
Luckily, Touchwood in this industry,
I do feel I know what I'm doing.
It's not just a facade,
like half the industry we live in is.
And then I was going to events when COVID lockdown ended,
and all the friends that I had known for five years were like,
dude, I love your branding now, like how you did this whole red thing.
So it just got more and more and more.
And I'm a very extreme person, which is sometimes great and sometimes terrible.
So I just went all in.
I just, all my cars are red.
I made all the offices red.
I made all the staff wear red.
And I played into it.
And now it's very recognizable and I'm well known for it.
Yeah.
I mean, I think the key thing is that you're memorable, right?
There's so many other influencers out there.
and you do have the knowledge to back it up and the credentials to back it up,
but the red just makes it memorable and makes you stand out,
whereas other people might have to be seen 10 times to be remembered.
Maybe just once is all you need to be remembered.
Rudy's story perfectly highlights the power of bold, consistent branding
and making a lasting impression.
His commitment to a signature red theme ensures his brand is instantly recognizable and memorable,
cutting through the noise in a crowded space.
In addition to visual identity, a strong brand voice is key for forming meaningful connections
with your audience.
Your brand should not only represent who you are, but also reflect and mirror the qualities
and interests of your audience.
And that's because people connect with those who are similar to them, people like people
who are like themselves.
A strong brand voice means consistent core messages.
Choose a few messages that you repeat in different forms over and over again so that your
audience remembers what you stand for and how you can transform.
form and improve their lives. For example, I have core messages that I repeat over and over again.
I remind my audience that you're never too young or too old to learn something new,
and that if a gatekeeper tells you no, find another path. These are messages that resonate deeply
with them because it reflects their own values of resilience, growth, and empowerment.
By weaving in these messages into my content consistently, whether it be through interviews,
stories or videos, I help my audience know what to expect from me and I reinforce the value
proposition that I have for them. Someone else with a super consistent brand is Gary Vaynerchuk,
aka Gary V. He told me that consistent branding requires more than just an effective message.
It means knowing exactly who you're targeting with that message.
Speaking of niches, let's talk about creating audiences because like you just talked about,
we can talk about multiple topics. We don't have to be scared.
about that. We can be a dynamic person on social media, which means we're going to be speaking to
multiple audiences. That's right. And you say we should develop cohorts with teats. So what do you mean by
that? When I make content, sometimes I'm like, this is, this piece of content that I'm going to make
is going to hit 45 to 55 year old first-time moms on the coasts. More New York, L.A.
mentality than London, then Ohio, than Spain. So if I know that I'm doing that,
Don't you think that my adjectives and analogies, tone intent, right?
So I want everyone who's listening to start thinking about cohorts.
Gary, what do you mean?
I just do sneaker content.
Okay.
Well, there's a lot of different niches within sneaker content.
There's people of high net worth like myself who can afford boozy fucking, you know,
Nike Air Force One collaborations.
There's other people who just like really like new balance.
Like there's the Reebok movement that I'm getting into as well.
Like there's a lot going on.
Crocs.
you want to expand it a little bit?
Like, do you know who you're making this video for?
Because everyone's going to vanilla.
I make content for entrepreneurs.
I'm like, okay, knock yourself out.
Like, imagine how much better a piece of content is
that you know that you're going to make,
I'm going to make content for first generation Hispanic entrepreneurs
that are 18 to 22 that came from immigrant parents
that came from Mexico.
I'm going to use analogies.
I'm going to make reference to rigatone.
I'm going to talk about San Antonio culture.
Use their slang and however they talk.
100%.
It's called relevance, everyone.
If you're not relevant to someone,
the second I make a long-tail bar stool joke,
every barstool dude is like,
fuck, yeah.
Like, it's not super complicated.
And so because everyone gets so boring
and vanilla right away,
people say to me all the time,
they're like,
it's a really funny thing
that I fuck people up with.
Like,
because I've been so consistent
and growing and all this stuff.
But then, like, sometimes they'll be like,
but Gary,
you say the same shit.
I'm like,
what do you want me to make up stuff I don't believe in?
And then they go, like if they stick with me in that combo,
they start to realize, ah, I say the same macro 15 things,
but the way I say it differently and how and where and what and to whom,
that's the game.
Yeah.
So cohorts, these are consumer segmentations.
In old television talk, it was, we're trying to reach the 18 to 35 year old demo.
I like to think, and I know I'm looking at your crew a lot because I like doing that.
I like to think everyone in here is at a point in their lives
where they realize an 18-year-old person
and a 32-year-old person, the same person are very different.
But that was television.
You didn't have the internet.
Now that we have the internet,
like everybody who's listening should be posting on Facebook.
It's huge.
Still, I'm getting 25, 30-year-old audience on Facebook.
Now, they're on there, like once in a blue moon compared to whatever,
but like you should be relevant to Facebook audience.
You should be relevant to TikTok audience.
Snapchat's culture is slightly different than TikToks, the TikToks.
Like, it's all different rooms out there and you want to be in every room.
There you go, folks.
As Gary puts it so well, you have to be in every room.
To have an effective brand message today, you've got to be relevant.
You need to know your audience in every cohort and segment within that audience.
But where do you start?
How do you identify the audiences that your brand will resonate with most?
Well, sometimes it's as simple as focusing on one very important,
person. A powerful strategy for building a loyal community is creating content with a single person
in mind. Your ideal audience member. Business strategist Jasmine Star calls this approach the foundation
of building your kingdom online. By focusing on one person, you can transform your content
from simple broadcasts into genuine personal connections. Here's Jasmine Star explaining how
focusing on one person and engaging authentically helps to build a thriving loyal community around your brand.
You know, if you say, Jasmine, I'm not getting direct messages.
Great. Go to accounts where you can follow stories.
And if you have like a, if you can vote on something, vote on something.
And if you can respond to a story, respond to a story.
We want to create a little tiny kingdom that is your business.
And your kingdom is up on a hill.
And then there's the villagers down below.
How do people know that your kingdom is on the hill?
You have to go down into the village.
Tell everybody, hey, there's a kingdom up there.
And how you do that is by giving comments, liking photos, sending DMs so people become aware.
So when we go back to niching down, this makes creating content so much easier.
If you feel frustrated, if you feel overwhelmed, if you feel like creating content,
it's taking so much time.
Let's narrow it down to not just a niche.
I'm actually going to upload this.
I'm going to say, create content for one person.
Who is your dream customer?
What do they want?
What do they need?
What solutions are they looking for?
And when you just think about that one person and you create content and you speak to that one
person, I know it's natural for you to think, well, if I create content,
for one person, well, then nobody else is going to buy. It's actually quite the opposite. Studies have
shown and business owners will tell you that when you speak to the 34-year-old farmer who wears flannel
and likes hard hats and listens to country music and drinks Bud Weiser, like you create content
for that person, it's very different than creating content for the 56-year-old Manhattan woman
with four children who vacations in the Hamptons. When you create content for those two separate
people, it will resonate differently. So the big question is, do you not,
know who your dream customer is. Because when you build that out, your content becomes entirely
different. And then you get to, we'll be back to Catherine's question, give engagement to who
you think your dream customers are. That is how you scale. As Jasmine shared, when you speak to
one person, you make every follower feel like they're part of something personal and valuable.
This approach allows you to move beyond surface level engagement and build deep connections that
resonate on a community level. To add even more value, think about ways.
to create touch points with your audience that go beyond the usual interactions.
In the last section of this episode, we talked about creating content that resonates with a
specific audience. Now, let's take a step further, monetizing those relationships authentically.
But this isn't selling for the sake of selling. It's about listening to your audience,
understanding their needs, and creating products or services that genuinely serve them.
This is where the creator economy has totally changed the game.
As Harley Finkelstein, the president of Shopify told me,
creator entrepreneurs have a unique advantage.
They're not starting with a product and then searching for customers.
Instead, they're building engaged audiences first
and then developing products that align directly with their community's interests.
Harley shared some great insights on how brands, both big and small,
are leveraging personalization to connect with their audiences.
Even major companies like Haynes and Oreo are creating customized products
and engaging more directly with their consumers.
But this approach isn't just for big brands.
Creators have a unique opportunity to build close, authentic relationships with their followers
and offer products that reflect those connections.
Here's Harley explaining how this shift towards creator-driven businesses is creating a new wave of entrepreneurship.
So actually, I think this idea of the creator economy,
it's just the economy except that there's this really cool advantage,
which is that you have a built-in audience for your approach.
products. And maybe third of all, just sort of on the larger companies, a lot of companies either
never sold direct to consumer, if you think about the CPGs, for example, Heinz ketchup has a
store on Shopify. Heinz ketchup never sold direct to consumer. Heinz would sell through a grocery
store. But there's some people that really care about, like they're obsessed with ketchup.
They love ketchup. And they want to buy direct from Heinz called Heinz at home. And for the first time
ever, those big brands are actually having a direct relationship, whether it's through social media.
I remember years ago, the Wendy's account was like, had a real personality.
And a lot of these social media accounts have big brands actually have personalities to the
extent that their fans, their consumers want to interact with them.
And so you have a couple things happening with the big companies.
One is the big companies are beginning to act a lot more entrepreneurial.
They want to have a direct relation than a consumer.
But also they're experimenting.
They're trying new things.
A couple years ago, one of the cool things I thought that Oreo did, which is owned by Mondalese,
is you can put, as a Christmas gift or holiday gift,
you can personalize Oreos.
So there's someone in your life that loves Oreos.
You can make, you know, Harley's, Harley's,
you know, Harley's Oreos, Happy Holiday, something like that.
That is really interesting.
So each of those things on their own are kind of interesting.
When you combine those things,
you see big companies acting very entrepreneurial.
You think you see creators, just on the creator side.
Think about these artists, like these musicians.
people like Drew House with Justin Bieber's brand that he built, or OVO would Drake has built.
You see these traditional, you know, what would be a traditional musician, completely expand their scope of what they're actually building and selling and creating.
When I used to go to a concert when I was a kid, I would go to the merch table.
It was usually some sort of like shitty screen print on some basic t-shirts, like Fruit of the Loom T-shirt.
And it said like, I don't know, the Rolling Stones on the back was a bunch of tour.
tour dates. Well, now you go to these concerts and you go to like a Drake concert and they're selling
a Canada Goose OVO collaboration, collab jackets. Or you go to, you know, a Farrell concert and you see
some of the crazy stuff he's selling that like, you know, he's selling like cosmetics at the
concert that he, that he's created himself. So big companies are actually entrepreneurial.
Artists are now actually expanding from just being artistic creators around music and art and
film to actually creating product. And you can even look at the actors and actresses that have done.
And then, of course, you have just more people generally becoming entrepreneurs and more people
saying, I make amazing chicken soup. And now I'm going to sell that chicken soup to the world.
And I think when you combine all those things, you see people that traditionally had not entered
entrepreneurship doing so. And they're scaling at a pace that just has never been seen before.
And that's why, that's a long answer to a very sure question. But that's why I think there's an
entrepreneurial,
renaissance happening.
Like Harley said,
brands that connect with their audience
on a personal level
can build something much more impactful
than just a business transaction.
By focusing on what their community truly values,
creators can launch products
that feel like a natural extension of their brand,
fostering loyalty and long-term engagement.
And that's the wrap for episode two
of the Yap Creator series presented by OpusClip.
Today, we explored why trust and authenticity
are critical to building a loyal audience and creating content that connects on a deeper level.
Remember, audiences resonate most with the real you, not the polished, perfected facade of you.
It's about embracing your quirks, sharing your journey, and letting your personality shine through.
We also talked about how video is one of the most powerful tools for building trust,
and that's where Opus Clip can be a total game changer.
Opus Clip uses advanced AI to help you extract the most authentic and engaging moments from your content,
Whether it's a heartfelt story, a quirky interaction, or an insightful tip,
Opus Clip makes it easy to transform those moments into shareable clips that can truly connect with your audience.
Are you ready to take your content to the next level?
Then try Opus Clip for free and see how it can elevate your storytelling.
Head to Opus.pro slash Clip Anything to get started today.
That's opus.pro slash clip anything to get started today.
Thanks for tuning in and I can't wait to connect with you all again for episode 3.
where we'll continue to unlock the secrets of content creation.
