Young and Profiting with Hala Taha - YAPClassic: Jay Samit on Cultivating a Disruptive Mindset | Entrepreneurship
Episode Date: May 4, 2020Dare to disrupt yourself! This week, Hala is handling some family issues and so we're throwing it back to a #YAPClassic. Enjoy#27 with Jay Samit, best-selling author of “Disrupt Yourself!” and se...rial entrepreneur who has been at the forefront of global trends for decades and recognized as one of the world’s leading experts on disruption and innovation. Jay has helped build billion dollar startups, transformed entire industries, and has held executive roles at Deloitte, Sony, Universal Studios and more. Tune in to learn how Jay achieved his massive success, and how you can take the same strategies that have shaped the world’s most innovative companies and apply them to disrupt yourself and grow your career. Get a copy or download Jay’s ‘Disrupt You’: https://amzn.to/2L1gjvg Sponsored by Video Husky. Contact Hala at Hala@youngandprofiting.com for a demo of Video Husky Follow YAP on IG: www.instagram.com/youngandprofiting Reach out to Hala directly at Hala@YoungandProfiting.com Follow Hala on Linkedin: www.linkedin.com/in/htaha/ Follow Hala on Instagram: www.instagram.com/yapwithhala Check out our website to meet the team, view show notes and transcripts: www.youngandprofiting.com
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Hi, Jay.
Thanks for joining Young and Profiting Podcast.
My pleasure.
Excited to be here.
We are so honored to have you on the show.
And to help my listeners understand the caliber of leader and person you are, I just wanted to
run down a few of your accolades.
You are a serial entrepreneur who has taken companies public.
You've helped to build billion-dollar startups.
You've transformed entire industries.
You're the former independent vice chairman of Deloitte.
You've held digital media executive rules at Sony, Universal Studios, and more.
And you're also known as the leading authority in disruption and innovation,
authoring the Uber Popular Book, Disrupt You.
And if that wasn't impressive enough, you are a philanthropist and have worked on White House
initiatives for education and technology.
Did I miss anything big?
It just shows you everybody can do anything.
You are definitely one of the most impressive people we've had on the show.
And so I really hope to make this conversation as productive as possible.
Yeah, you're too kind.
Okay.
So as we were preparing for this show, one of the things that stood out to me was your very interesting and unique life path to success and your keen ability to articulate and tell stories about these pivotal moments in your life.
So first, I'd just like to unpack some of these stories to help my listeners really get insight into the type of life you've lived and the way your mind works.
So let's start with getting your foot in the door in the entertainment industry.
From my understanding, you had a dream to work in movies, specifically special effects,
and you did something really clever to get your foot in the door.
Sure.
So I'm in my 50s, so I'm a little bit older.
But when I was just getting out of high school, this amazing movie Star Wars came out.
So I'm getting out of college and I'm going to go, what I want to do is I want to make movies like that.
I want to make special effects and, you know, change Hollywood.
Now, a couple of problems.
One, I knew nothing about special effects.
Two, I knew no one in Hollywood.
So what set me on a path and the way I look at things is if you break down everything into a problem, every problem has a solution.
So I said, well, I wonder how people get started in Hollywood.
How do they get that first job?
So this is before you had internet ads and everything.
I took an ad out in the Hollywood Reporter, what was called a blind ad, it doesn't say the company.
And I described the job I would like to get.
as if I was a production company offering this job.
And that gave me two key pieces of data.
And what you'll see is the repeating theme here is everything in life is data driven.
And so the two pieces of data were one, I got all these resumes of people that thought that they were qualified for that job.
So I now knew what a resume should look like, what things I needed to do to be able to get my foot in the door.
And number two, I now had a list of places that were about to lose an employee because all the
these people had one foot out the door. And so by doing those, that simple thing, I instantly
got my first job. Now, let me give you the modern version of it, which I talk about and disrupt you.
There was a brilliant guy who got a job at one of the giant international ad agencies on
Madison Avenue in New York. It was his dream to work in advertising, and he gets there. And like
anyone, he's a little disillusioned to being at the bottom of the ladder doing something completely
mundane and he literally is going out of his mind. So he looks online and he Googles the names of some of the
most famous creative directors at the tops of the big agencies, the Omnicoms of the world. And he sees that
no one has bought their names as keywords. So for $9 in advertising, he knew the famous people
would check their names to make sure there's nothing bad posted about them. And when they would
check their names, it would say, hey, I want to work for you with a link to
his portfolio. Three of the five offered him a job, and he basically accelerated his career 20 years
for a $9 investment. It's that easy. Wow, that's incredible. So much to unpack there, and it just
shows how, like, if you could just be a little creative, you could basically do anything and
accomplish anything. Well, the thing that they don't teach you in school is no one got to lead a company,
lead a nation, change the world by following in the footsteps of someone else. So it's not,
you know, go and do what everybody else did. I can vividly remember the day I got out of college.
Everything up until that was, you go from first grade to second grade, junior high to high school,
high school to college, and then what? And then all of a sudden you go, oh my God, I'm not
competing against these same people. I'm competing against everybody. And,
there so many people were pushed by their parents to go into you know that secure job that secure career
well i'm here to tell you there's no such thing as security in the 21st century half of all jobs will
disappear within this decade so it's the illusion of security that keeps people in jobs that they
don't like and to spend your whole life doing something that you don't enjoy unless you really believe
in reincarnation you're really missing the point of being here yeah totally and
And I can't wait to get into all of that and uncover the different ways that we could become entrepreneurs and how we should free our minds to be open to that kind of possibility.
I can't wait to dig into that with you.
First, let's talk about your expertise on disruptions.
Harvard professor Clayton Christensen coined the term disruptive innovation back in 1997.
And he explained that a disruptive business is one that starts by either satisfying the less demanding customer or creating a market where none existed before.
Does your definition of disruption differ from Clayton's in any way, or is it similar?
Don't like to trash people.
Mine's different.
One of the reasons I wrote Disrupt You is there were a lot of books written by pure academics that have never worked or done anything.
The one you're mentioning actually once raised a private equity fund and they forced him to give back whatever money was remaining less than a couple years later because he had lost most of it.
Here's the simple definition of disruption.
Think of that scene in Indiana Jones where he's on the streets of Cairo.
Okay?
Now, there's that swordsman with the giant scimitar that he pulls out.
Swords had been around forever, you know, from the Bronze Age.
They made little knives, bigger knives.
Kings were defended, Game of Thrones.
Swords were great.
And all of a sudden, that scene in Indiana Jones and Raiders the Lost Ark,
the guy comes at him with a big sword and then he pulls out of Smith and Wesson,
that's disruption.
Once somebody invented the gun, the sword was kind of, it doesn't matter if you make a better sword a new sword.
We now live in this era of endless innovation.
And so what you have to realize is every business will be disrupted.
And the only way to continue your career is to continue to disrupt yourself.
So a great current example is everybody knows about autonomous vehicles.
Everybody knows that they're coming fast.
I have a Tesla and I'm blown away as it drives and changes lanes and does everything.
So most people go, okay, so the auto industry is disrupted,
but you have to look what else changes.
Well, here's what else changes.
In the U.S., the automobile insurance industry is a 220 billion industry.
That goes away if there's no more drivers behind the wheel.
It's not your fault if it's an accident.
The car that you buy, Tesla will sell insurance.
And so you start noticing the ripple effect of change.
So you don't have to invent something new.
you just have to see how it changes the world.
That's my definition.
Awesome.
So essentially disruptors don't have to discover something new.
They just have to discover a practical use for that discovery, correct?
And that took me 20 years of my career.
I'd see these amazing things invented the company spent millions and millions of dollars for
and whatever reason it didn't hit the market that they were going for.
And you could say, wow, but if I would take that same thing to solve this other problem,
I don't have to invent all that.
You know, we live a lot of time where there's so much technology.
We have a supercomputer in our pocket with us 24-7 that can reach 7 billion people.
You're one click away from being a billionaire.
It is that simple.
And all you have to do is figure out that path.
And the first step is to realize entrepreneurs don't sell something.
Entrepreneurs aren't buying an Apple for $1 and selling it for $2.
An entrepreneur is solving a problem.
You solve a problem for a few friends, you're popular.
Solve a problem for a million people, you're rich, solve a problem for a billion people,
you change the world.
All of us have that ability today because we're so interconnected.
So you're just like one nanosecond away from changing your future in the world.
Yeah.
You actually have a great story about taking technology from a failed business and then
applying it in a new way to achieve massive success. You actually were the inventor of the airport kiosk.
Could you just tell that story to our listeners? Because I think it really articulates how, with
disruption, you don't have to actually be the inventor. Sure. So I was in my early 20s and one of the
early people working with computers. And there was a new thing that came out called the lottery.
States now had lotteries. And to go back in 1980s, ancient history, the way that the lottery tickets
were sold was a little screen, one of those, what you see in the movies, those green and white
screens that just shows you the numbers. And California was the next date to get the lotteries.
And they wanted somebody to make a self-working kiosk that you put your bill acceptor in
and do all by yourself. And so the competition had this little green screen and you type in the numbers
and that's it. And I spent every penny I had and maxed out my credit cards designing what I thought
was the perfect machine.
It had a color screen that did video.
It spoke in eight languages.
It had a motion detector when you walked by it in a supermarket and go,
what would you do with a million dollars or whatever he wanted to say?
It was so much head and shoulders above the competition.
And when you're young and starting out, you're cocky and think you know everything,
that I knew I was going to win this multimillion dollar contract and life would be sweet and everything.
And I go up to Sacramento.
know. What I didn't find out until later, because the FBI had a secret videotape, was somebody
who was making a decision a state senator named Alan Robbins was taking a briefcase with $50,000 cash in it
from my competition and was awarded the contract. Now, I don't know this on the day. I find this out
later. He goes to prison. My competition, by the way, got to keep the contract, even though they
bribed for it. But that day, I lost. I'm not getting it. And I fly back to Los Angeles.
and I am not only dejected,
I don't actually have a working credit card at that point
because I maxed them out
and I didn't have enough cash to take a cab
and I'm trying to figure out how to get back from the airport.
And at the airport, they used to have
these nice, retired people,
little old men and ladies
who would sit you and tell you different stuff.
But by the time I got to the airport,
those desks had been closed, the information desks.
So now I have no clue.
And then it dawns on me.
LAX has 50 million visitors a year.
Not all of them speak English.
Not all of them come when the volunteers are there.
How do people figure out how to get from point A to point B,
how to get a cab.
This is before Uber and everything.
And then I realized my kiosk would be perfect for this.
So from that failure, I didn't give up.
I just looked at how to solve another problem.
And so so many businesses are pivots.
There were three guys that had a great idea when 10 years ago, computer dating was already popular, but broadband had come out.
So now you could use video and people could have video on a computer.
So they said, wait a second, let's make a dating site instead of still pictures.
We'll put videos.
And it was called tune in hookup.
So they're going to make a fortune.
They go, oh my God, now you can see a person's personality, hear their voice, so much more of chemistry is a video than a still picture.
and they put the site up, they do a brilliant job, and they had one problem.
They didn't realize what do you do if nothing but losers show up.
They had the worst videos.
The first video on the site was a guy standing in front of the elephant cage at the zoo
talking about why you should go out with them.
So tune in and hookup was a dismal failure, but they looked at the data.
You'll hear me say this again and again.
Data showed them something they didn't expect in their business plan.
Yes, no woman wanted to date these people, but she absolutely wanted to show every one of her friends how bad the pickings were.
So she shared the videos and guys shared the videos.
So about 10 months in, they changed the name of tune and hookup to YouTube.
And they became billionaires within their first year.
Wow.
Twitter was a music site.
I can go on and on.
Most companies pivot.
It's very rare that a person says, here's my business plan and here's, you know, the straight
path to the top.
It's about failing.
It's about failing again and again and again until you succeed.
So it's about believing in yourself.
If you think you can or you think you can't, you're right.
That's what Henry Ford said and it is so true.
Definitely.
From your reading material, I understand now that true innovation really comes from looking at
problems differently. And you have an exercise that helps your students get into a disruptor's
mindset where you tell them to write three problems they face each day. And it helps them look at
problems differently and get ideas for innovation. I'd really like my listeners to try this at home.
So could you explain how to do this exercise? Sure. So yeah. So one of things that I've done for the past
decade for fun is I teach a class at the largest engineering school in the U.S. on how to create a high-tech
startup by the best student project was two students that did 150 million dollars the first year so this
process works and here's the process as you said write down today not tomorrow start right now
three problems in your life and do that every day for one month the first day it's pretty easy
i was in traffic you know whatever you want to write down but after you get one or two or three
days into it it's really hard to come up with problems because we've gotten in a
mindset of this is the way it's always done this is the way it happens and we don't
recognize problems so we give you two classic ones so the traffic one a couple people were
stuck in traffic in Tel Aviv now I live in Los Angeles we have the worst traffic
probably in the US but every city now has traffic and Tel Aviv isn't as bad it's
not a giant giant city but it dawned on them the phone company knew where their
phone was so they said wait a second if the if my phone
told me to go left and the other driver to go right there wouldn't be traffic that was ways and
they sold it for over a billion dollars without a penny in revenue second example was a reader of mine
he gets up in the morning and he takes his grabs his medicine to take it the phone rings he answers the
phone has his conversation and then he's staring there did he take his pill well because he was doing
the exercise he's sitting there wait a
second, yeah, you know, this is a problem. If I don't take it, then I won't get better. And if I do take it,
I could overdose. What do you do? So he got a little plastic watch like you would get from a
happy meal. Put it on the lid of a pill bottle. So when you shut the pill bottle, the clock goes to zero.
So in that situation, it could look down and said, oh, I opened it three minutes ago. Yes, I took my
pill or, oh, it hasn't been open for eight hours. No, I didn't. Then he made a Bluetooth version
so that you could check whether grandma took her medicine and reminded her to take her medicine.
And then he said, how do I make this really popular?
And he realized it was a solution for the opioid crisis that you could make bottles that only
unlock at certain intervals.
And so what from that one moment in his day, he launched a giant business that has changed
society.
So it's really that process.
So at the end of your 30 days, you have 90 ideas.
You have more deal flow than the busiest venture capital firm in Silicon Valley.
And then sort them along two axes.
One, what are you really passionate about?
Because the road to success isn't going to be easy.
So you really have to really want that business to succeed and believe in that you're making a difference.
And the second is what's the size of that audience?
So if the problem is something that only affects 10 people, odds are it's not going to make you wealthy.
If it affects everybody, great business to go after.
And there are countless examples of people solving this problem.
One of my other favorite ones was a woman who got a job with a sales company down in Florida.
And they required women to wear panty hose.
Now, Florida's hot and sticky and, you know, she wanted to wear sandals and pantyhose look horrible with sandals.
So she wants to cut off the toes.
And she kept on playing with it.
And she finally came up with something that she thought would work.
And she went up a couple states to the Carolinas where all the hosery was manufactured and showed her idea to a bunch of men.
And they all said this is stupid.
And one even ripped up her business card in her face.
So she went out to the bookstore and she bought, I kid you not, patents for dummies, wrote her own patent.
And Sarah Blakely changed the world by coming up with Spanx.
Everybody laughed at her.
Everybody turned her down, but she was solving a problem that she knew women faced.
Brilliant.
Yeah, we have a super unique company culture.
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Yeah, that is brilliant.
So once we've come up with all of these ideas,
you preach that we really need to find a way to kill them.
You call this zombie ideas, and you say the faster you can kill a bad idea, the quicker you can pivot to a successful one.
So many entrepreneurs are wrecked by praise.
You know, oh, that's such a good idea.
Oh, that's so good.
You know, one of the things that took me years, I've raised hundreds and hundreds of millions from venture capital.
And when I was starting out, I would come out at every meeting and go, oh, my God, I think I closed the deal.
They loved it because they tell you how great it is.
And then they come back to go, well, you know, talk to the partners and the partners, you know, don't want to do it.
Well, they're basically blowing smoke because your next idea might be a good one and they don't want you to be not like them.
But here's what you want to do.
You want to find people that will tell you everything wrong with your idea because the more iterations you can do of your idea between your two ears, the less money you're burning.
Because these problems are going to find themselves when you launch.
and if you've spent all your money launching something that doesn't work,
then you're a failed entrepreneur and you're back where you started.
So when I meet with entrepreneurs, when I look at them, you know, you could call it cruel.
I'm sitting there telling them every reason why I think it'll fail.
And unless you can come up with answers for each of those reasons, you're going to fail.
And so once you can make that bulletproof thing that cannot be killed, that zombie idea,
now go out to raise money and you'll see how quickly that process is.
Got it.
And then can you give your perspective on the difference between failing and failure?
Sure.
Failing is trying something that doesn't work.
You know, famously Thomas Edison failed a thousand times before he made a light bulb that works.
Failure is throwing in the towel and giving up.
When you're failing, how do you know when?
to stop, okay? You could be one idea, one minor tweak away from, you know, changing your life. If you
throw in the towel, you're guaranteeing that you won't be successful. So as I said, most startups pivot,
most businesses evolve, and what causes that pivoting, what causes that change is really simple.
You look at the data, you look at the results, you compare what's happening to your assumptions.
and you may discover something that no one else did.
And here's what really happens with a startup.
You start with an obvious idea,
but you start spending time and resources going down a path
and you go farther into the jungle than anybody ever has.
And that's where you discover something new.
And that's what makes a successful business
because you now have a competitive advantage
that no multi-billion-dollar corporation has.
You have new information and new data,
that only you know and the only competitive advantage in the 21st century is being able to
respond to data from your target audience faster than your competition and big companies
are not competing with you most aren't really trying to innovate they're trying to fight
last year's battle again and again I was a very senior global officer at Sony
Sony thought all their competition was other Japanese electronics manufacturer
They didn't see Apple as competition until it was too late.
Yeah, that's so interesting.
Staying on this topic of companies kind of providing value and being successful and not getting disrupted,
you have a concept called value chain innovation, and you talk about how businesses and products
basically need to be understood as a sum of their value-adding links.
Can you tell us about value chain innovation and can you give an example of a business that optimizes it?
it well and one that does it poorly.
Sure.
So when you look at where value is created, there's two things that you have to think of with
starting your business or your idea.
One is value creation, okay?
So you've created a new product that does something.
The second part of that is value capture.
Napster came with the idea of people could share songs and steal songs.
Change the world, but it didn't put any of that released value into the
their pocket, so it didn't make a successful business.
So you have to figure that out.
So value creation can take place in any of the steps of business.
It can take place in R&D.
It can take place in marketing, in sales, in research.
So really, if you look at each stage and then disrupt you, I give examples of how in each
of these stages, you can just focus on that one part because the part of the business that
you really want to control is the part that's going to capture the value.
And so in different businesses, different stuff.
So conversely, you can then look at where businesses lose value.
So a great example.
I mean, absolutely so brilliant is the most common business that people start.
Do you know what the most common business people start is in the U.S.?
No.
A restaurant.
Okay.
Okay.
And typically somebody goes, oh, I've got a barbecue recipe.
I'm going to make a fortune.
Well, if you're really looking at why restaurants succeed or fail,
one of the least important things is really the secret sauce and herbs and spices.
It has nothing to do with that.
Number one reason restaurants fail is they have too many items on their menu, which means too many products.
And if nobody buys the fish, there goes your profits.
So this guy sat down and said, okay, I'm going to solve that problem by only offering three items on my menu.
That's it.
Second reason restaurants fail is people all.
eat at the same time of day, which means if one person sits down at the table for four at lunch,
you can't monetize those other three seats. So you're actually losing money. So second rule that
this guy said is, okay, I'm going to only seat full tables and require people to sit with strangers.
And since I'm only seating full tables, people are going to have to wait at the bar until a table's
available and you make more money on alcohol than food. So he has these three data points that
he's going to work on. It sounds absolutely like the worst idea. I'm going to have to have a restaurant
with only three types of food and you're going to have to sit with strangers who would do that.
And for nearly 50 years now, Benny Hanas has been making a fortune. He didn't set out to say,
I want to make a Japanese tepeaki house. He set out and said, why do restaurants fail?
He started by solving a problem.
And that's every successful business that you see today.
You know, Uber solved an amazing problem.
Anybody that ever visited New York City is an example,
cabs are great, except when you need one in the rain or snow or cold.
You can't get one.
And then you get into one, and odds are you don't speak the same language as the driver.
So you can't explain where you want to go,
especially I travel all over the world.
And you have to carry money and you don't always have that.
And on and on and on.
Uber solved all that.
And then people looked at that concept and started the Uberization of almost everything.
There were two college women in grad school that weren't planning to be entrepreneurs.
And they faced a problem that many women were facing.
And it was this.
They had lots of friends having.
parties going different stuff and they wanted to look nice. So they had a choice of either
spend all your money and get a really nice outfit, a really nice dress, and then be known for the
next six months as the girl with the purple dress, or buy not nice looking stuff so that you can
buy something that's not nice looking for the next event and the next event and always be looking
crappy. So they created rent the runway and created a billion dollar business by solving that
very basic problem. Those are great examples. Thanks so much for sharing. You also connect business
disruption to personal disruption and you talk about internal value chains. Can you explain what that is?
Yeah. So that's probably what separates disrupt you from every book out there is really disruption
is like plastic surgery except you're the one holding the scalpel. All disruption has to start
internally because if you can change something that you thought was immutable about your personality,
about your soul, if you can change that, you'll realize everything else to change in the world is
easy. So in my personal case, I'm dyslexic. I was taught in school that that means I'm stupid.
And I internalize that. And when you look today and you see that one third of all,
business owners are dyslexic that, you know, Edison and Disney and Steve Jobs, et cetera, et cetera,
were all dyslexic.
You realize it just means that you think different and it wasn't a negative.
So if you can change that one belief, you know, many people go, well, I'm not good at math.
Why do you believe that?
Because in third grade, you failed a multiplication test that you could ace today.
You know, so many of these things happen from parents and teachers that wanted to steer us down a path.
because they were afraid to try and they didn't like the pain of failing.
So they wanted to protect you from that pain.
Well, growth comes from pain.
If you constantly protect yourself and choose to live in the matrix, you achieve nothing.
And here's the secret, folks, that I can tell you now that I have gray hair if you're listening and you don't have any yet.
Go talk to your grandparents.
Go visit a senior home.
and you will find out that the biggest regrets that old people have,
the biggest regrets you'll have at the end of your life,
aren't the things that you tried and failed at,
but the things that you failed to try.
If only I had tried to be a rock and roll musician,
if only I had tried to do this,
oh, I had such a good idea and somebody else did it.
Those things will haunt you.
You don't get to live forever,
but what you create in your lifetime can,
and the impact you can have, especially at a time like today with so many major problems,
you know, climate change and population change and all the things that go with that.
Imagine the impact that you can have.
That's what's exciting.
That's what gets me up in the morning.
You know, to get to meet entrepreneurs that are coming up with things where you just go,
oh my God, that makes so much sense because those zombie ideas, by the way,
don't take a 20-page PowerPoint to explain.
You can explain them in one sentence.
And you go, wow, that was so obvious.
And you go, well, if it's so obvious, why didn't somebody else do it?
Because most people aren't trying to change the world.
Most people are just accepting it the way it is.
And to me, that's sad.
Yeah.
So if we were told when we were growing up that, for example, we're not smart enough
or we're never going to be rich or we're not fast.
or productive, how do we disrupt ourselves and retrain our brains to view the world differently?
Well, start doing that what you were told you can't do.
One of the most common things is people are afraid of public speaking.
You know, it's said that most people, given the choice of giving a eulogy at a funeral or being in the casket, would rather be in the casket.
So if you're really afraid, if you say, I can't public speaking, I can't do that.
Well, go start doing it.
You know, volunteer, get on panels at conferences, go anything.
By the way, it's the best way to market yourself and create your brand.
So, Indiscrupt you, I walk you through the steps of breaking down that internal value chain
of what is your personal R&D, what is your personal marketing, what are the tricks and steps
that others have used so that you can shorten your path to success.
And the second you realize that you can change, it's amazing.
So the other example in my life being completely transparent is my mom, she listens to this,
she hates when I tell the story.
My mom wanted me out of the house early, so she forged all my birth certificate, changed my age, so I went to school a year younger than everybody else, which doesn't sound like much.
But when you're a little boy and all the other boys are older, that means you were the worst one at sports guaranteed from day one, which means you hate everything having to do with sports.
You have no interest in sports.
You don't watch any sports.
You don't play any sports.
Sports were just a place for you to be humiliated and feel like a loser.
Fast forward, I'm 40 years old.
I'm deliberately looking at what can I disrupt in my thinking about myself.
And I realize I'm not that four-year-old kid competing against six-year-old kids on the
schoolyard.
I could do whatever I want.
And coincidentally, I happen to have a member of the U.S. Olympic team working at my company.
So I asked him, what are a bunch of exercises?
Because I had a no doubt of P.E.
by the time I got to high school.
I hated it.
And I started exercising.
And all of a sudden, for me, for the first time my life, you know, you can do, you know,
100 pushups, you can do pull-ups.
I had muscles and I go, wow, you can make this.
I don't have to be that scrawny little kid.
And then I tried to figure out, well, what can I do with this?
And being the weird person I am, I said, you know, I always wanted to be a trapeze artist.
So I'm going to go and take lessons and learn how to fly through the air.
That's great.
You can do anything.
Another common excuse is people thinking that they don't have resources to be successful,
whether that's money or context.
What do you have to say about that?
Bullshit.
That is the entrepreneur's version of the dog ate my homework.
That annoys me so much.
Oh, I had such a good startup, but we ran out of money.
Really, if it was such a good startup, you wouldn't have run out of money.
There is no gatekeeper separating you from money.
There is crowdfunding.
There is private equity.
There is VCs.
There is initial coin offerings.
There are a million ways to get funding today.
Now, is there somebody standing on a street corner handing out a million dollar bills?
No.
Do you have to learn what is the process and where do I go and who do I have to talk to?
Yes, but think of it the other way.
VCs, venture capital firms, go out of business if they can't find entrepreneurs to invest in.
Private equity goes out of business if it can't find.
business is investing. There are millions of people whose job is to give you money. On top of which I
talk about in my favorite chapter in the book OPM, other people's money, there are companies
that will give you millions of dollars, and I've done this time and time again, tens of millions
of dollars that don't want any equity in your business and don't want to be paid back any of that
cash. And you go, well, what do they want? Well, it turns out that your business that you're starting
is gone for a specific audience.
You're making a product for teens.
You're making for women.
You're making for senior citizens, whatever it is.
Well, it turns out there's tons of companies
that are not competitive to you
that also want that same audience.
And what you're giving them is an idea
of how to reach that audience
that they didn't have.
And so that's marketing, spend,
and they'd be happy to do it.
And I'll give you a great example
that'll do as quickly as possible.
When I was at Sony,
iTunes had just come out
and the iPod
was killing the Walkman and we had to launch a competing service and Apple was spending a hundred
million dollars a year in advertising and I had an advertising budget of zero. So I go, well, I guess I'm doomed
to failure. No. I said, okay, how do I get someone else to give me their money to launch my
competitor to iTunes, my digital download service? And so I looked at who's in trouble. What businesses
were failing. There were two right then. Spurlock had had the movie supersized me where he ate
McDonald's for 30 days and nearly died. So McDonald's sales went down for their first time in their
40-year history. I said, okay, McDonald's has problems. And the biggest airline in the U.S.
United Airlines was in bankruptcy. They have problems. So now all that I have to do is figure out
how do I solve McDonald's and United's problems with my music download service and they'll give me
connect those dots and make a long story short with McDonald's pitched them buy Big Mac get a free
track so you got a free song you got a free code song with every burger that you bought and
McDonald's spent tens of millions of dollars of TV advertising where every customer was driven
to my store to get their free song and then they'd signed up and they could buy other stuff and
United Airlines had tons of people that weren't flying anymore because they were worried about the
bankruptcy but they had enough frequent flyer miles to make like nine round trips to Pluto.
So I said, okay, you can now spend your frequent flyer miles at my store.
And now United let us throw a concert at 35,000 feet in a plane.
They played that video on every flight and millions and millions of their customers suddenly
became my customers.
I spent $0 and zero cents to launch that business.
I've done that with crowdfunding for commercial real estate.
I said, okay, no one cares.
That's a complicated concept.
How do you get anybody care about?
And I said, okay, where can I find hundreds of journals that have nothing to write about?
And it turns out that was the first year that Coachella went from one weekend to two weekends.
So I go, okay, so there's 600 journals that had a bunch of stuff to do one weekend, sit in Palm Springs with nothing to do for five days, and another weekend.
So I went to Hard Rock Hotel, and I said, we're going to crowd fund your remodel.
And they go, we don't need a remodel.
I go, you need a remodel.
It's a free million dollars.
What would you do with it?
And suddenly, everybody writes about it,
launches the business,
and the business gets millions and millions of customers.
What's up, Yap, gang?
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Too many companies treat their website like a formality
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At YAPMedia, we are guilty of this.
I am really due for an upgrade from my website
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Wow, that's incredible.
Such good examples there.
Just switching gears a bit.
Something else that you talk about is
visioning. Why do you think visioning is
so crucial when we have our next business
idea and what are your tips to do it
effectively. So I hope by hearing my examples and how I think that you can pretty much tell
are not some hippie-dippy, you know, mystic, okay? I'm very practical. But here's one of
things that I'm writing disrupt you. I looked at all the research. And it turns out that that
expression, the power of positive thinking is absolutely true. When you are in a positive mind
frame when you you know I start each day with two affirmations today can be better than yesterday
and I have the power to make it so and just by looking in the mirror and saying that as silly as that
sounds here's what happens physiologically it lights up the synaptic nerves in your brain and you
release dopamine so you actually are doing the same thing as if you were using drugs and it puts you in a
positive state of mind well when you're in a positive state of
mind, you're more likable, you'll have a better love life, you'll close more sales, you're
seen as more intelligent, it goes on and on. Conversely, when you're in that negative funk,
you can't see opportunity. We all work with that person that comes in every day with the cloud
over them. You know, oh, this is wrong, this is wrong. They're never going to get out of their
own way. So you have to start with picturing that end state, picture that goal. Arnold Schwarzenegger,
you know, before it became Mr. Universe, he pictured himself up on that stage. Most Olympiads
picture themselves on the platform with that metal going around their neck. They see it, they
visualize it. It sets in their mind. And then you can take that vision, whatever that is,
and work backwards from that.
I want to be a doctor.
Okay, well, that pretty much means,
I guess I have to get to med school
and how do I get to med school?
And you work backwards those steps.
You don't have to know every step in the journey
to start the journey.
You just have to know where you're heading.
And guess what?
If you don't have a goal of where you want to be in five years,
you're not going to get anywhere.
You'll be exactly where you are right now.
And what could be sadder than that?
Totally.
Something that we didn't touch on yet that I just want to give some insight to my listeners is the fact that you started a business at one point, I think for your special effects where you started a business, but you weren't even the CEO.
You gave yourself like a low position.
And you say that, you know, in order to succeed, you need insight and perseverance and everything else can be hired.
So can you just unpack that for us?
Yeah.
So as you would say, a lot to unpack there.
Yeah.
So you only need two things.
You only need that insight, that vision, okay?
And then don't quit.
So back to that story of wanting to get in special effects.
So I now figured out everything that I wanted to do.
And so I started a company that was called Jasmine Productions, Jay Allen Sammet, and it's mine, you know.
And I realized at 21, 22, there's nobody going to hire me for their multi-million dollar feature film to come to a 21-year-old special effects.
company in Hollywood.
But if I had this giant company, well, most likely the sales guy out there would be some
young people that we hired.
So why don't I just wrap that all in one?
And so I started my first company with a $1 investment.
I printed business cards and I didn't make myself the head of the company.
So I could go out and talk about this great company.
And it was really amazing.
Instantly got work on these different pictures that I knew.
Absolutely nothing about how to do.
But the second I had the business, then I could hire people that would rather have a paycheck than run a company.
And once you realize that any expertise can be hired, you don't have to know how to do everything, that most people just want to show up and do their job and go home, that they don't have that fire in their belly to build something.
the world is just so easy.
And then you just suddenly set greater sight.
So back to your other question of, whoa, I don't have the contacts.
Well, there's always a way to get to know somebody.
I had the privilege.
The intro to my book is written by Reed Hoffman.
I had the privilege to work with Reed and help them launch LinkedIn.
I mean, there's no greater tool to instantly know who holds every job at every place.
And you can reach out to people.
And you don't reach out and go, hey, give me money or, hey, hire me.
you reach out and go, I saw this article and I thought you'd be interested or some other way to start a
conversation. And you'll find so many people are willing to help you, so many people are willing to
give their expertise, to be advisors to your startups, to join your boards, to point you in the direction,
to just have the validation that their knowledge and their life had meaning that they want to help
the next generation. And that is so empowering to realize again that you're just wanting to
One click away from anybody that you want to reach.
So all you have to figure out is how to make that happen.
It's like unwrapping a present.
You know there's a gift inside.
You just have to take the wrapping paper off.
So inspiring.
Thanks so much.
Let's move on to how the world is changing in terms of the way we work.
People are calling AI robotics and automation the fourth industrial revolution.
How do you envision these technologies changing the way that we work?
So as I said, half of all jobs are going to disappear over the next decade.
And for anybody that thinks that's hyperbole, let's take an instant journey back 100 years ago.
100 years ago, half of all people in the U.S. lived on farms, and they made food for the other half that lived in cities.
Two inventions, irrigation in the tractor, and today less than 2% of people in the United States are on farms.
And not only do they feed 300 million people, but they feed the rest of the world by exporting.
So if you think about it, if half the people used to be and only 2% are doing it, half the people in the U.S. lost their jobs.
Happens that we had the Industrial Revolution, so they all went and worked at factories, et cetera.
We know that story.
Today, anything that can be automated will be automated.
The number one job in the U.S. is a truck driver.
There won't be truck drivers.
Amazon's now taken it where they have a robot that can load and unload.
load trucks. Amazon has robots that move stuff around the parking. We have drones that will
deliver self-driving cars. We have self-driving freighters that take stuff across the oceans that are
unloaded by robotic cranes that go and load into self-driving trucks that take it to stores
and distribution centers. So those jobs are going. AI, on the other hand, is taking anything
that's basically knowledge-based and can do it better. God forbid you have cancer and you go to
radiologist, maybe in his life he's seen 2,000 patients and he's seen 2,000 scans.
Well, IBM Watson has seen every scan of, you know, tens of millions of people and can
99.999 accuracy instantly know what they're seeing.
And the same thing can be said.
Law firms no longer need tons of lawyers.
AI can write most contracts.
You don't longer lead comptrollers and lots of accountants, the large accounting firms and all
that will be downsized.
So you're going to have tons of people losing their jobs.
And so one of the reasons why I'm spending whatever time I have left on this planet,
teaching people how to be successful, is all of this means we're eroding the middle class.
And you can't have a democracy without a strong middle class.
So if you like living in a world filled with democracies and stabilities,
you better thank the entrepreneur because they're the only ones creating jobs.
At the same time that many jobs are disappearing, many new ones can be created.
You know, no one really should spend their entire time on this planet doing a mundane task
over and over again that could be automated.
Nobody was born to flip burgers for 50 years.
I'm not putting that job down.
It's not beneath somebody.
But how great would it be if we could free people from the mundane and let them do something
more inspiring, more challenging, more human and humane.
So we're going to see with climate change,
more refugees moving and populations moving
as different countries are affected differently.
Many countries will no longer be able to grow the food
to feed their own populations.
So we're going to have huge existential problems
that need to be solved.
And yet the heavy lifting of what those tools are,
of the AI systems, the neural networks, the robotics and everything,
Those have been designed already.
You don't have to invent, you don't have to be some, you know, Einstein to do it.
And I'll give you, again, one of my favorite examples.
God forbid your child's born missing a limb or a hand.
Think of what their life is like.
Think of when they go to school of how they're different and kids pick on them and they withdraw and their personality.
And their whole path is changed because of a minor disability.
me. Well, people that I know looked at that and they looked at 3D printers that were so cheap.
So most kids don't get a prosthetic because they grow so fast and prosthetics are very, very expensive
that they don't get them until their teenagers or adults when their personality has now been formed
and altered. So they 3D print for about $15, amazing prosthetics that work. But they were
entrepreneurs. They took it one step further. They said, how can we take this disability and turn it
into something special.
And so they went to Disney and they licensed Iron Man and Frozen and Star Wars and made the coolest
prosthetics for young people.
And so now, instead of being the kid that nobody wants to play with, they go, oh, I want
Iron Man on our team, right?
And when I give my talks at universities, I show a video of this beautiful young woman
who had no forearms that is two of these prosthetic hands.
these low-cost prosthetic hands that are beautiful.
And she plays classical piano concerto,
and there's not a dry eye in the room.
Wow.
That was an entrepreneur.
They didn't invent the 3D printer.
They saw a problem, and they applied it to that problem.
That's so inspiring.
Let's go back to the fact that you said that the middle class
is inevitably going to shrink as these technologies come on board
and jobs are going to stop being available for people.
And essentially, people are going to need to be reskilled, right?
So what are the types of skills that you think that people are going to have to take on
in order to have job security in the future?
Okay.
So I think we can all agree whether you like it or not, your career will be disrupted.
And it doesn't matter what stage you are.
There's tons of people that were like, oh, I work for this big company.
I work for Kodak.
I want to work there forever and it disappears.
or I work with this retail chain.
You know, it's been the retail tsunami
as tens of thousands of chains just closed.
So how do you protect yourself?
So disruption isn't about what happens to you.
It's about how you respond to what happens to you.
Number one, going to college for four years,
which I think is important.
It's not for everybody.
But that's not going to arm you
for the rest of your life with knowledge.
Nothing makes me matter than the following statistic.
The majority of college graduates in the United States never read another book.
Let that sink in for a second.
You spend more on a mocha, hot, latte, whatever, than you do on books each week.
You have to commit to lifelong learning.
The world is changing.
No one's going to employ you, work with you, unless your skills are the best that they can find.
And your knowledge is current.
I'm in my 50s.
If you came to me and I was a doctor and I told you, I haven't learned anything since medical.
school 30 years ago, you'd run out of the office, even if you were sick and dying, okay?
That's what you have to look at with your career.
You are going to be constantly involving.
You're not going to have one job, one career.
You're going to do many things and you're going to have to constantly learn.
Number two, if you're not going to be at one job for 40 years and getting that gold watch,
that means you're going to always be in the market to a new job and a new skill in a changing world,
which means you have to learn how to market yourself.
You have to become the brand of one.
And personal branding through social media, through LinkedIn, through Instagram, through so many tools,
we see all these people that became influencers and then actually became businesses.
Kylie Jenner is the youngest self-made billionaire.
And it's not because she was a Kardashian.
It's not because she's beautiful.
There's other people that are beautiful.
There's other people that are famous.
She took that and turned it into a business.
So how do you become a brand of one?
How do you find and build your tribe, whether it's locally or internationally?
It is so easy to find that.
And so if you start looking at your life as being in permanent beta, then it's a fun challenge and a fun game.
And it also means you never have to get bored.
So I'll pre-guess a question, which is how do you know when to leave?
your job. If you're at a job where you're learning, where you're growing, where there is more
skills that you can pick up, stay there and absorb it. Think of it that you're going to grad school,
but somebody's paying you to attend it. Okay. If on the other hand, you're at a job where you
are at a Tom Natan, where you're just doing the same rote mundane thing over and over again,
and there's no chance for you to change that, it's time for you to move on. It's time for you to move
on. So plan your exit, plan what you want to do next, figure out what those skills are and what's
driving you. Where is that goal? Where do you want to be five years from now? Where do you want to be
10 years from now? How do you get there? And now life becomes an adventure and it's fun.
Awesome. Well, this was incredible. Honestly, you went through so many gems for our listeners.
I'm sure everyone's going to have to listen to this two or three times to get everything out of it.
Before we go, where can our listeners learn more about you? And maybe you could just talk about your
workbook that you have that I think would be a great asset for everyone to get their hands on.
Sure. So it's easy to find J-S-S-M-A-S-M-T. You can follow me anywhere on social media and Google all that.
But j-sammit.com, J-A-Y-S-A-M-I-T is my website. I post articles, daily motivation, all that.
But I also have on there a companion workbook to disrupt you that's free. It's a 40-page
workbook to ask you questions to push you along in your self-disruption so you can get the most
out of the book and really focus. And again, my goal in doing this wasn't to help me. It's to pay it
forward. So if I can help ease you in that journey to success, then, you know, that's why I'm doing
this. Thanks so much, Jay. It was a pleasure having you on. It's my pleasure to be here. Thanks for
having me. Thanks for listening to Young and Profiting Podcast. If you want to continue learning with
Dr. Jack Schaefer, head back to episode one, how to nail your first impressions and become a more
likable person. If you enjoyed this episode, please consider leaving a review on Apple Podcasts
or comment on YouTube, SoundCloud, or your favorite platform. Reviews make all the hard work worth it.
They're the ultimate thank you to me and the Yap team. The other way to support us is by word of mouth.
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