Your Undivided Attention - Is AI Productivity Worth Our Humanity? with Prof. Michael Sandel

Episode Date: June 26, 2025

Tech leaders promise that AI automation will usher in an age of unprecedented abundance: cheap goods, universal high income, and freedom from the drudgery of work. But even if AI delivers material pro...sperity, will that prosperity be shared? And what happens to human dignity if our labor and contributions become obsolete?Political philosopher Michael Sandel joins Tristan Harris to explore why the promise of AI-driven abundance could deepen inequalities and leave our society hollow. Drawing from his landmark work on justice and merit, Sandel argues that this isn't just about economics — it's about what it means to be human when our work role in society vanishes, and whether democracy can survive if productivity becomes our only goal.We've seen this story before with globalization: promises of shared prosperity that instead hollowed out the industrial heart of communities, economic inequalities, and left holes in the social fabric. Can we learn from the past, and steer the AI revolution in a more humane direction?Your Undivided Attention is produced by the Center for Humane Technology. Follow us on X: @HumaneTech_. You can find a full transcript, key takeaways, and much more on our Substack.RECOMMENDED MEDIAThe Tyranny of Merit by Michael SandelDemocracy’s Discontent by Michael SandelWhat Money Can’t Buy by Michael SandelTake Michael’s online course “Justice”Michael’s discussion on AI Ethics at the World Economic ForumFurther reading on “The Intelligence Curse”Read the full text of Robert F. Kennedy’s 1968 speechRead the full text of Dr. Martin Luther King Jr.’s 1968 speechNeil Postman’s lecture on the seven questions to ask of any new technologyRECOMMENDED YUA EPISODESAGI Beyond the Buzz: What Is It, and Are We Ready?The Man Who Predicted the Downfall of ThinkingThe Tech-God Complex: Why We Need to be SkepticsThe Three Rules of Humane TechAI and Jobs: How to Make AI Work With Us, Not Against Us with Daron AcemogluMustafa Suleyman Says We Need to Contain AI. How Do We Do It?

Transcript
Discussion (0)
Starting point is 00:00:00 Hey everyone, it's Tristan, and welcome to your divided attention. So if there's one thing that people know about AI, it's that it's coming for our jobs. The main AI labs are all racing to build artificial general intelligence, which means an AI that can do anything that a human mind can do behind a screen. Or the saying goes, if you have a desk job, then that means you won't have a job. And most people working in this technology, agree that we're well on our way to that, and that would mean job displacement at a level that we've just never seen before.
Starting point is 00:00:36 If you listen to some tech leaders, that's not as much of a disaster as it might sound. Many predict a utopia because of this, where livelihoods are displaced by AI, but then we're placed by universal basic income. Here's Elon Musk. There will come a point where no job is needed. You can have a job if you want to have a job for sort of personal satisfaction, but the AI will be able to do everything.
Starting point is 00:01:01 And this is a vision where AI will be an equalizer, and the abundance will be distributed to everybody. But do we have a good reason to believe that would be true? We've just been through a huge period where millions of people in the United States lost their jobs due to globalization and automation, where they too had been told that they would benefit from productivity gains that never ended up trickling down to them.
Starting point is 00:01:24 And the result has been a loss of livelihood and dignity that is torn holes in our social fabric. And if we don't learn from this story, we may be doomed to repeat it, which is why we've invited Professor Michael Sandell on the show. Now, Michael is a political philosopher at Harvard University, and he's thought about these issues incredibly deeply. He wrote the books The Tyranny of Merit and Democracy's Discontent,
Starting point is 00:01:46 which explore, among other things, how dignity, work, and status interrelate in America. So we're going to discuss the profound implications of AGI for the workforce, and the lessons that we need to learn from the past and maybe what our leaders can do to avoid some of the worst-case scenarios. Michael, thank you so much for coming on your undivided attention. It's great to be with you, Krista.
Starting point is 00:02:08 So I just want to prime listeners that you and I had the privilege of meeting each other on a trip to Antarctica down, I think, in Chile in 2016. And it was an honor to meet you then because I had been such a big fan of your work and your Harvard-class justice is what it's called, correct? Right. One of my favorite sort of aspects of this class is just the way that you engage with students in the Socratic sort of process of really teasing out what are these underlying values or sort of basis of how we might navigate these complex moral situations.
Starting point is 00:02:41 And there's a joke in the AI community, I think it was from Nicholas Bostrom, who said that AI is like philosophy on a deadline. You know, the questions of what is education for, what is labor for? These are ancient philosophical questions, but now AI is sort of forcing us to answer this at a whole new level. level of gravity and seriousness. So you've written books about capitalism, democracy, even gene editing, but recently you've been talking a lot about AI. When you gave a talk at last year's World Economic Forum, it wasn't on justice and democracy, but on the ethics of AI. Why has this become a focus for you? AI raises some of the hardest ethical questions that we face. And there is a kind of headlong rush, even a kind of frenzy to the discussions about AI. So I wanted to step
Starting point is 00:03:31 back and ask some questions and invite the Davos audience to ask some questions to think critically about what I think is the biggest question underlying the worries about AI, and that is whether this technology will change what it means to be human. So I was trying to invite them to consider that question, to discuss it, to debate it, to reflect on it. And what are some of the questions that we're not asking, the fundamental deeper questions that we haven't been asking in public discourse about this?
Starting point is 00:04:08 Suppose AI fulfilled the promise that its most enthusiastic advocates put forward. Suppose we could have companionate robots, for example, to care for the elderly to try to address the problem of loneliness, for that matter, to care for children. Suppose that we could create digital avatars of ourselves that we could bequeath to our loved ones. For me, the biggest philosophical question, the most important one is suppose it worked. then would we welcome it or would that be even more worrisome than if we notice little gaps
Starting point is 00:04:57 and unconvincing moments? And I think the reason, it's hard to articulate philosophically, what is the reason we might still worry or worry all the more, but I think it has something to do with losing contact, losing our grasp
Starting point is 00:05:17 of the distinction between what's fake and what's real, what's virtual and what's actual. And so the interesting philosophy begins when we begin to ask, what would we lose exactly if we lost the capacity to distinguish between the virtual and the actual? Yeah, it seems to me what you're pointing at
Starting point is 00:05:41 is there's often an invisible thing that we don't know how to name even about the integrity, or the original authentic expression of friendship, let's say. And we don't even know what to put a name to that thing, but we all sort of operate by it because we know it when we feel it and we're living with it. And then suddenly, as new technologies threaten to, let's say, undermine whatever that invisible quality is that exists just between humans, even as you're saying,
Starting point is 00:06:05 we're not imagining a partially working chapbook. We're talking about a companion that fully meets you in the fullest ways that's sort of perfectly designed. You're sort of pushing us to that edge, right? And you're saying, even in that case, is there's something that is lost. And you're reminding me, you know, in our work at Center for Human Technology, we talk about the three rules of technology, that the first rule is when you create a new technology,
Starting point is 00:06:28 you create a new class of responsibilities because you may be undermining an unnamed commons that we might depend on. You know, social media undermined the, you know, being in physical spaces together commons because it maximized, you know, and profited from individual use of screen time. And so in succeeding at,
Starting point is 00:06:47 its goal, it sort of threatened this other commons. And you're sort of pointing to another one that if we were all to have these perfect AI companions, what then would be threatened? And how do you engage with that question? Well, one way of engaging it is through this concept of the commons, which it's an actual thing in civic life, in public life, the creation of commons, common spaces, public places, public places that gather people together, often in. inadvertently in the course of our everyday lives.
Starting point is 00:07:21 But the Commons also operates figuratively, metaphorically, as a form of, well, of communion, of being together, being in the company of, or in the presence of others. Even in what we would call actual, not virtual, relationships and friendships, we seek to deepen our sense of presence and we learn from and draw spiritual nourishment from presence to one another. And what the technology is testing
Starting point is 00:08:00 is whether we could do without it, whether we could do with a really good simulacrum of presence, such that the virtual was an adequate, maybe a preferable alternative to the actual, to the real, to being with others. So our capacity for human presence, being present to one another is being scrambled
Starting point is 00:08:26 and confounded by this technology. Now we live in a world where we have to entertain the possibility that our capacity for human presence could be extinguished, could be lost. That's right. And we would find ourselves inhabiting the virtual rather than the actual way of being with one another.
Starting point is 00:08:52 If we imagine a frictionless way of being with one another virtually, the problem is really the ultimate form of human isolation, which is to say the loss of the commons. So I want to get into some of the other topics. around labor and dignity, because I think that's really the place where you really struck a chord. And one of the things that on the philosophy on the deadline aspects is there's a lot of things we don't want to look at or confront, and if we don't look at them and confront them, then they just happen. And one of them is the looming job displacement from AI. And most policymakers are really not willing to talk about this head-on because they don't really
Starting point is 00:09:35 have a good answer. They think about instead, you know, let's just talk about increasing GDP. as long as GDP is going up and goods are cheap, that's enough to call the world successful. But I want to talk about what it would mean for this many jobs to be displaced by automation. And you really did this story out in your book, Democracy's Discontent. Can you start by telling that story in broad strokes,
Starting point is 00:09:58 maybe learning from history? Yes. In democracy's discontent, I look at the broad history, political argument, political debate in the United States. from the founding to the present, and try to tease out or to glimpse the shifting conception of what it means to be free that's been implicit in our public debates.
Starting point is 00:10:22 These days, when we think of ourselves as free or as aspiring to freedom, what we mean really is the freedom to choose our interests, our ends, to act on our desire. without impediment or with as few impediments as possible. It's what might be called a consumerist conception of freedom because I'm free when I can act on my desires fulfill my interests and my preferences.
Starting point is 00:10:57 And this coincides with a very familiar idea of what an economy is for. Adam Smith and Keynes both said an economy is for the sake of consumption, consumer welfare, serving and promoting, maximizing the welfare of consumers. So it's a consumer's conception of freedom. Each of us has various interests, aims, desires, preferences, and as far as we can realize them, then we are to that extent, free. I argue in democracy's discontent that that conception of freedom is first unsatisfying, ultimately. And not only that, it's not the only one that's been available or
Starting point is 00:11:44 present in our political tradition. I contrast the consumerist idea of freedom with what might be called a civic conception of freedom. I'm free in so far as I can have a meaningful say with fellow citizens, about the destiny of the political community. My voice matters. I can participate in self-government. I can reason and deliberate with fellow citizens as an equal about what purposes and ends are worthy of us. So the civic conception of freedom requires a healthy and robust common life,
Starting point is 00:12:26 And it conceives the purpose of an economy, here we get back to work, not only to satisfy our interests as consumers, but also the civic conception of an economy is a way of enabling everyone to contribute to the common good and to win honor and recognition and respect and esteem for doing so. One way of seeing the crisis democracy is facing today is that the consumerist conception of freedom in recent decades, say the last half century, has eclipsed and crowded out the civic conception of freedom. And this has implications for work and the meaning we attribute to work. And so part of the anger, the frustration, the resentment
Starting point is 00:13:22 that afflicts our public life has a lot to do with the grievances of working people, especially those without university degrees, who feel that their work doesn't matter, that credential elites look down on them. And so we've embraced and enacted an impoverished conception of what it means to be free, and with it we've devalued work. We've forgotten that the purpose of work is not only to make a living, it's also to contribute to the common good and to win honor and recognition for doing so.
Starting point is 00:14:05 Could you talk about how this dynamic played out in the 90s and you write about how these three mutually reinforcing practices of globalization, financialization, and meritocracy interplay with each other? You're already sort of there, but I would love to just break that down for people. In particular, what you sort of land at is how dignity and status are affected by the financialization and globalization of our economy. Yeah. Well, if we really want to understand what's gone wrong with our politics, why democracy is in peril, why there's been this backlash, right-wing populist backlash.
Starting point is 00:14:41 This has partly to do with the widening inequalities of income and wealth that resulted from the neoliberal version of globalization that was carried out over the last half century. But the problem goes beyond even the economic inequality. It has also to do with the changing attitudes towards success that have accompanied the widening inequalities. Those who've landed on top during the age of globalization have come to believe that their success is their own doing, the measure of their merit, and that they, they therefore deserve the full bounty that the market bestows upon them and by implication that
Starting point is 00:15:25 those who struggle, those left behind, must deserve their fate too. And this divide closely tracks attitudes toward work. And we need to remember that globalization produced enormous economic growth, but it went mainly to the top 20 percent. Bottom half realized virtually none of that growth. In fact, wages in real terms for the average worker were stagnant, virtually stagnant for five decades. That's a long time.
Starting point is 00:16:01 But with the mainstream parties, the way they responded to the widening inequalities and to the stagnant wages, was to say to working people who were struggling, if you want to compete and win in the global economy, go to college. What you earn will depend on what you learn. You can make it if you try. We heard these slogans again and again from Democrats as well as Republicans. And what they missed, what this bracing advice missed, was the implicit insult it conveyed. And the insult was this, if you're struggling in the new economy, and if you didn't get
Starting point is 00:16:42 a college degree, your failure must be your fault. told you to go get a diploma. And hence how the rest of the world, the rest of the society views them as well, so not just how they do themselves, but how the rest of the society views their place in society. Exactly. And so on the one hand, this rhetoric of rising, you two can succeed if you get a degree. Well, first of all, it misses a basic fact, which is that most of our fellow citizens don't have a four-year college degree. Only about 37% of Americans do, which means that it's folly to have created an economy that sets as a necessary condition of dignified work in a decent life, a four-year degree that most people don't have.
Starting point is 00:17:38 Another corrosive effect of this emphasis on this response to inequality by urging individual upward mobility through higher education was that it didn't grapple with the structural sources of the inequality or the policies that led to it. It was a way that elites, Democrats and Republicans alike, let themselves off the hook and said, No, it's just that you haven't achieved the individual mobility by getting a diploma. So it's no surprise that a great many of those without degrees turned against the politicians
Starting point is 00:18:20 who were making that offer and implicitly conveying that insult. So let's compare this to the situation with AI, because I know many of our listeners are not used to doing an economic diagnosis. but I think it's actually really critical to go back in time and look at what was promised in the 90s. Well, we're going to outsource all this manufacturing to China. And yes, we're going to lose some jobs here, but GDP, we're going to get all these goods for super low costs.
Starting point is 00:18:46 So therefore, we're going to enter into a world of abundance. We will reap those benefits. We'll figure out people will migrate to other kinds of work, but there was another kinds of work maybe to move to, and there was a hollowing out of our social fabric. But if you look at this very carefully, this matches exactly what we're being sold for AI. You know, borrowing from the CEO of Anthropic Dario Amadai,
Starting point is 00:19:06 imagine a world map and there's all the countries in it, and a new country pops up onto the world stage. But it's filled not with humans from another, you know, culture, but a hundred million digital beings who are all Nobel Prize-level geniuses. But they work at superhuman speed for less than minimum wage. They don't complain, they don't eat, they don't sleep. So instead of outsourcing all of our manufacturing or our labor to China,
Starting point is 00:19:31 Well, now we can outsource all of our cognitive labor, our mind labor, mental labor, to this new country of supergenius in a data center. And we're promised that we're going to have, it's kind of like NAFTA 2.0, you know, North American Free Trade Agreement. We're going to have all of these cheap cognitive goods enter the market at an incredibly low rate. That will be the world of abundance. We'll have universal high income, as Elon Musk says.
Starting point is 00:19:56 But of course, why should we believe that this would go any differently than the first story that you have told? And I think this is really an essential thing to look at because if we don't have a plan and we're about to repeat what got us to this sort of tyranny of merit and the whole populist movement. That was a result of the phenomenon that you're speaking to. I think it's a very powerful parallel.
Starting point is 00:20:19 I think you're right. And it is worth pausing to reflect on the way it worked last time, so to speak, with the neoliberal version of globalization and the trade deals and the free flow of capital across borders. It was said at the time, yes, there will be some dislocation. There will be winners and there will be losers, but the gains to the winners will be so significant and abundant that they can easily be used to offset the loss to the losers.
Starting point is 00:20:52 That's right. That was the argument that was made. Of course, the way it played out, just as you're saying, the compensation never arrived. Redistribution. Right. We're a promised redistribution, but it didn't happen. But here we are, yet again, with AGI promised, well, once we all get this cheap, abundant
Starting point is 00:21:09 access to everything, AI will produce literally everything at no cost. We're about to enter the world of more abundance than we've ever seen. And yet, where is all that wealth going to go? Well, it's going to go instead of the thousands of companies that are currently producing it, more people are going to be paying an AI company that's going to consolidate all the wealth and all the power to suddenly have all these resources. and the question is, when has a small group of people ever consolidated wealth and then consciously redistributed it?
Starting point is 00:21:35 Right. Well, yes, so it will go to shareholders and it will go some of it to hire lobbyists to consolidate the hold of oligarchs, whether in finance or in tech, over the system, which is the way it worked over the last 50 years. So there are two problems with the promise of abundance that will be delivered by AI.
Starting point is 00:22:03 Once our essential need for food and shelter and health care and so on are provided, our fundamental human need is the need to be needed by our fellow citizens and to win some recognition or honor for deploying our efforts and talents to meet those needs. needs. So if the first reason to be skeptical about the abundance promised by when robots come for our jobs, the first reason is a reason of distributive justice. Will the compensation ever arrive? How generous will the universal basic income be? But the second issue, even if that's met, even if that were fulfilled, even if you and I are wrong to be skeptical that it will ever be fulfilled. There's a question of contributive justice. It's about being a participant
Starting point is 00:23:05 in the common life. It's being a participant in a scheme of social cooperation and contribution that enables us to win dignity and respect, not only through paid labor, but also through the families they raise and the communities they serve. And if that's missing, all the abundance in the world will not be sufficient to answer the human aspiration for recognition. You're pointing to, so you just named there's two problems. One is the redistribution problem in that concern of will this be a universal basic income or wealth or will it be universal basic pittance of sort of.
Starting point is 00:23:56 basic, you know, the smallest amount of money to keep people going. And then the second is their need for dignity and recognition and status, which affects everything, including mate selection and the health of a social fabric and your common respect and a feeling of connectivity to your fellow citizen. You know, we should also just name that with AI, these dynamics are about to become very different. You know, the story of the past and NAFTA was, well, yes, you know, maybe your job will go away, but you can use the money and the efficiencies you're about to get to go for a higher degree,
Starting point is 00:24:30 and you can move up the cognitive ladder to doing higher skilled work. The problem is, as there's this ladder that you can climb to do higher skilled cognitive labor, but now who's going to climb that ladder faster? Humans trying to reskill or AI that's rapidly progressing in capabilities across every domain. And so now there's sort of like there's no other place to go to. So we're both going to have the first crisis
Starting point is 00:24:53 and then an even bigger second crisis. And what you're saying reminds me also of, you know, what's been laid out in, I guess in the Middle East, they call it the resource curse of what's different between this time and the last time in terms of this issue is that in the past our labor mattered. So if people rebelled against the system, well, companies would have to answer the needs,
Starting point is 00:25:19 the collective bargaining of the people with the workers. And governments cared about the tax. taxation and the taxes of the citizens. In this case, the government and the companies don't need humans anymore. So they don't have to listen to them anymore. And this parallels the resource course, which is, I guess, in the Middle East, if you have a big oil economy and all the GDP of the country is coming from the oil economy, what is the incentive to invest in, you know, the health of the social fabric beyond just sort of preventing revolt.
Starting point is 00:25:46 And I think in AI, they call it the intelligence curse coined by two AI researchers, Luke Drago and Rudolph Lane. I'm just curious how you relate to this new sort of challenge that AI presents on top of what you've laid out. I think that the analogy to the resource curse is a good one. And the question we need to ask of abundance and of resources and by extension of the efficiencies on the horizon when robots do all the work, The question is abundance or resources for the sake of what exactly, for the sake of what end?
Starting point is 00:26:30 That's a question we don't often ask. We assume that maximizing GDP is the thing, that maximizing consumer welfare is what an economy is for. But why care about abundance in the first place? is it only to enable us to accumulate more stuff? And some might say I'm caricaturing the case for abundance that it enables people to fulfill their desires. Okay. But is that all that matters?
Starting point is 00:27:08 Is that the only purpose of an economy? Because if the only question is how to bring about abundance, then that's a technocratic. question, that's for experts to figure out. What is left for Democratic citizens to debate? This is why right at the center of our politics should be questions about what would it take to renew the dignity of work. And insofar as new technologies promise greater abundance, that's a good thing. But abundance for whom and for the sake of what? So if the point of an economy is not to maximize abundance,
Starting point is 00:27:48 or consumer welfare, what is it for? Two things. One is to give people voice, to give people a sense that they can have a say in shaping the forces that govern their lives. This goes back to what we were discussing earlier, Kristen, about an economy as a system not only for producing goods to satisfy consumer needs,
Starting point is 00:28:16 but also as a sense. system of cooperation bound up with mutual recognition. And that's connected
Starting point is 00:28:25 to the second in addition to having voice, a sense of my voice mattering.
Starting point is 00:28:32 Also, it's to promote a sense of belonging, which goes back to what we
Starting point is 00:28:37 were discussing earlier about the idea of the commons. Part of the discontent
Starting point is 00:28:43 and even the anger of our time and of our toxic politics, is that people feel that the moral fabric of community has been unraveling, that we're not situated in the world, that we've lost the ability to reason together about big questions that matter, what is a just society, what should be the role of money
Starting point is 00:29:10 and markets in a good society? What do we owe one another as fellow citizens? So what we miss when we focus in a single-minded way on maximizing consumer welfare or GDP or consumer satisfaction, what we miss is mutual recognition, the dignity of work, the ability of every citizen
Starting point is 00:29:34 to believe that his or her voice matters, having a meaningful say and shaping the forces that govern our lives, rather than feeling disempowered, and finally a sense of belonging So I think the question is, how can progressive politics renew the mission and purpose of the economy and for that matter of democracy? I think that's the only way, ultimately, that we'll be able to respond to the danger that looms now, the shadows that are hanging over democracy. I think that's so well articulated.
Starting point is 00:30:15 I just want to link everything you've shared to a broader framework that I use in diagnosing what we call the metacrisis or the interconnected sort of issues that we face across society that largely when we diagnose how this is all happening, why are we getting all these results
Starting point is 00:30:28 no one wants from forever chemicals to pollution to social media degrading the social fabric to optimizing for GDP at the expense of dignity? It all has to do with optimizing for some narrow goal at the expense of other unnamed values and unnamed commonses that need to be protected but are not. So in the case of social media, we're optimizing for the growth of engagement.
Starting point is 00:30:51 And in doing so, we don't look at teenage anxiety and depression and suicide because all those things of anxiety and depression are really good for the growth of the engagement economy. Doom scrolling is really good for it. We look at a growing GDP, but we don't look at how environmental pollution is directly connected to GDP. We look at, you know, let's optimize for cheap prices. and then we outsource all of our supply chains to maybe adversarial countries that might threaten our national security
Starting point is 00:31:18 in the last example of increasing GDP at the expense of all other values. And so I just want to name that in general when we think about as we pivot more towards solutions and responses, how do we go from optimizing for some narrow goal, whether that's GDP, engagement, cheap prices, abundance,
Starting point is 00:31:35 and go to what is the holistic health of the thing that that is existing inside of? One of my political heroes, who understood this intuitively, deeply. Robert F. Kennedy when he was campaigning for the presidency in 1968, and he was a critic of the single-minded pursuit of GDP or consumer welfare without asking the question
Starting point is 00:32:02 for the sake of what, for the sake of what purpose and meaning. Here's how he put it, and he was on to it, fellowship, community, shared patriotism, he said, these essential values do not come from just buying and consuming goods together. They come instead from dignified employment at decent pay, the kind of employment that enables us to say, I helped to build this country. I am a participant in its great public ventures. This civic sentiment is, it's, it's, it's, it's, it's It's inspiring, but it's largely absent from our public discourse today. It connects what we've been discussing as the dignity of work with the civic conception of freedom
Starting point is 00:32:54 and the idea of sharing in building common projects, public ventures, common purposes and ends. Another expression of this way of thinking about work was in the same year, Martin Luther King went to speak to a group of striking sanitation workers in Memphis. This was shortly before he was assassinated. And what he told the striking garbage collectors was this. He said, the person who picks up your garbage is in the final analysis as significant as the physician
Starting point is 00:33:37 because if he doesn't do his work well, disease will be rampant. And then he added, all labor has dignity. And so to come to your question, what might that look like in concrete terms today? And specifically, what might it look like in the age of AI where, you know, the work part of our dignity is, you know, upended in a deeper way?
Starting point is 00:34:04 Well, with regard to AI, I think we should begin, just as I think we should ask affluence or GDP for the sake of what. Of AI, I think we should ask to what problem is AI the solution? And with many instances of AI, the answer is far from clear. Now, a default answer to that question, as you've pointed out, citing some of the techno-optimists and enthusiasts, is efficiency, but the ultimate efficiency to the point where we can replace work. But why is replacing work taken to be without argument or reflection a good thing? So we need to have a public debate about what should be the purpose of a new technology,
Starting point is 00:35:06 what purposes should AI serve, and the answer is probably not replacing labor. It's probably enhancing work so that it will be more productive so that wages will increase if we can get the increase in productivity to translate, as it has not been translated of late, into wage increases. So first of all, you're speaking my language. I mean, this is the Neil Postman question, you know, to what is the problem to which this new technology
Starting point is 00:35:36 is actually the solution? Because oftentimes we're just applying technologies just because we can. And we apply it in the direction of efficiency to the degree in which we live in a market society, not a market economy, because a market society demands that everything is about efficiency
Starting point is 00:35:51 and growth and GDP, which means that we would want to maximally apply AI to every incentive that's running through that economy because it'll just make the whole machine operate more efficiently. And so my more cynical answer, sadly, is that, you know, if I don't do it, I'll lose to the countries that will do it faster. And then their collective, you know, goods will be cheaper than mine. And so, therefore, the ones that automate, there's a race to automation.
Starting point is 00:36:16 And then we're all doing this race to automate where the cost we're each incurring in that automation is not giving our citizens an answer around dignity, future labor, future prospects. And so it's a competition for who can manage that transition better. I'm curious your reaction to that. I mean, it's not really an answer to the philosophical question, which we should be asking, but unfortunately, if one country, like say the U.S. is asking that question and China is not, and then they suck all the economic resources away, that would leave the U.S. in a disadvantaged position. I'm only saying this because I spend so much time with folks who will justify AI in terms of this great global competition, and that's often the answer.
Starting point is 00:36:58 Yeah, well, so there are two answers then. I think you've identified them well, money, saving money, and power, accumulating power. And the link between the two is that if AI really will create enormous increases in GDP, then it bears on global competition. and great power rivalries. So I think you're right that these two go together. But then the question can still be asked, including of the countries who would compete with us and who would get there first, China, for example.
Starting point is 00:37:38 What purposes do they have in mind? Have they thought this through? I mean, I think everybody, every country, has to address these questions of meaning and purpose. Because any country has ultimately to face its own people who sooner or later will ask, what does it all mean? For the sake of what? Have we either maximized our power or maximized our GDP or both? Because sooner or later, this will become unsatisfying.
Starting point is 00:38:12 It will become unsatisfying if the gains are not fairly distributed. But we also, I think, are seeing it in the frustration about the lack of meaning and purpose and dignity and recognition. If you and I are right about this second dimension of meaning and purpose and belonging, then it's not only Americans who will be unsatisfied by that kind of solution. It's going to be citizens of China or of Europe. or of whatever other political powers, part of the appeal of markets is not just that they deliver the goods. They seem to spare us messy, contested debates
Starting point is 00:38:59 about how to value goods. They seem to be value-neutral instruments that can spare us those messy debates. And so what we've done is we've outsourced our moral judgment about the value of people's contribution to the economy to markets. That's right. And that's led us to this assumption that the money people make is the measure of their contribution,
Starting point is 00:39:21 which very few people actually believe. Now, in the case of technology, there is a similar kind of moral outsourcing going on. We hear it in the pronouncements by the high priests of techno-hutopianism that technology is like a force of nature. is going to transform the world of work and we're just going to have to figure out how to adapt to it. But this is the same false necessity
Starting point is 00:39:56 that we were offered about an inevitability that we were told about the global economy. We heard it from Bill Clinton who said globalization is a force like wind or water, you can't stop it. And Tony Blair, his counterpart in the UK, said,
Starting point is 00:40:13 I hear those who say we should stop and debate globalization. We may as well debate whether autumn should follow summer. And we hear this echo of inevitability. And there's a hubris in it. That's right. Yeah. By the high precept of technology who say that AI is coming. It's coming for our jobs.
Starting point is 00:40:36 Work will become obsolete. And we had just better figure out how to organize our society, pay people off, so that there won't be riots in the streets and so on. But this is unsatisfying, both the market-driven and the technocratic way of conceiving the economy and technology. Taken by themselves leave nothing left for democratic citizens. So I suppose the most important thing we can do
Starting point is 00:41:04 is to reclaim as democratic citizens questions about what technology should be for. and debate how to direct technological innovation. Now, that means we have to have a morally more robust kind of public debate than the kind to which we're accustomed. It also means we have to be willing to make public investments in the kind of technological change that will enrich and enhance work rather than replace it.
Starting point is 00:41:42 What comes to mind, as you say all this, is just that there should be, I'm just imagining, you know, what would the enlightened version of our society going through this transformation do? And I'm just imagining a big CNN debate that's, to the degree, centralized media exists anymore, which doesn't really. But there should be big town hall debates that are talking about. How do we want this transition to go? You know, if AI is going to displace, you know,
Starting point is 00:42:05 hundreds of millions, if not a billion people doing white-collar labor, cognitive labor, then alone other kinds of physical labor, when the robots come, that is the biggest transformation that we have ever gone through. And the fact that we are not having any kind of, let alone national debates, to answer these questions, I think what you've been speaking to are the political disincentives for actually addressing these questions, because it's more politically convenient for, rather than a politician sort of rushing into this very messy and conversation that's not going to reward them, really, it's easy just to say, well, if GDP's going to go up and it'll produce cheap goods and the
Starting point is 00:42:39 technology is neutral, these are narratives. that give license to just keep going down the path of inevitability. And I love how you link that together. And so what struck me, I'm kind of a more optimistic take, is that let's say that instead of a competition for who will just use AI for efficiencies, it really will be a competition for who consciously deploys AI in a way that addresses and answers philosophical questions about what all this is for. What is the economy for?
Starting point is 00:43:05 What is labor for? What is this technology for? and the countries that do that the best and consciously answer this question the best will out-compete the other countries in a more holistic sense, just like maybe we boosted GDP, but we created this entire class
Starting point is 00:43:20 that feels disenfranchised and that left us weaker. Or another version of that is, we beat China to social media, but did that make us stronger or weaker? So if you beat a country to a technology, but you're not consciously deploying it in a way that strengthens your country,
Starting point is 00:43:36 and this speaks back again to the narrow optimization for this is the holistic optimization. and asking these questions, these philosophical questions, gets you to the conscious application of these technologies and these policy moves in the direction of what is healthy for the whole. Right, right. I think you've put it very well beautifully. What technology really provides us
Starting point is 00:43:58 is an occasion for a different kind of public discourse. What better occasion and subject for that kind of public discourse then a real public debate about what ends in purposes new technology and AI should serve. Now, this kind of debate raises controversial, moral, and civic questions. It raises questions about what makes for a just society, what we owe one another as fellow citizens. People will disagree if we have a debate about values. because that kind of debate would require that we depart from the unquestioned assumption
Starting point is 00:44:44 that it's all about efficiency in promoting GDP. Anytime we debate questions of what technology is for, we're on contested moral terrain. What I'm suggesting is that this could be an opportunity to reimagine the terms of public discourse, to engage more directly with the moral and even the spiritual convictions that we as democratic citizens bring to public life. And if this astounding new technological frontier can prompt that,
Starting point is 00:45:24 then who knows? Perhaps, after all, despite the dark clouds on the horizon, we can renew, for our time, the lost art of reasoning together, arguing with one another, listening to those with whom we disagree in reviving the lost art of democratic public discourse. Professor Michael Sandell, thank you so much for coming on Your Undivided Detention. Thank you, Tristan. Your Undivided Attention is produced by the Center for Humane Technology. We're a nonprofit working to catalyze a humane.
Starting point is 00:46:01 future. Our senior producer is Julius Scott. Josh Lash is our researcher and producer, and our executive producer is Sasha Fegan. Mixing on this episode by Jeff Sudaken, an original music by Ryan and Hayes Holiday. And a special thanks to the whole Center for Humane Technology team for making this show possible. You can find transcripts from our interviews, bonus content on our substack, and much more at HumaneTech.com. And if you like this episode, we'd be truly grateful if you could rate us on Apple Podcasts or Spotify. It really does make a difference in helping others join this movement for a more humane future. And if you made it all the way here, let me give one more thank you to you for giving us your undivided attention.

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