Your Undivided Attention - Laughing at Power: A Troublemaker’s Guide to Changing Tech

Episode Date: January 16, 2025

The status quo of tech today is untenable: we’re addicted to our devices, we’ve become increasingly polarized, our mental health is suffering and our personal data is sold to the highest bidder. T...his situation feels entrenched, propped up by a system of broken incentives beyond our control. So how do you shift an immovable status quo? Our guest today, Srdja Popovic, has been working to answer this question his whole life. As a young activist, Popovic helped overthrow Serbian dictator Slobodan Milosevic by turning creative resistance into an art form. His tactics didn't just challenge authority, they transformed how people saw their own power to create change. Since then, he's dedicated his life to supporting peaceful movements around the globe, developing innovative strategies that expose the fragility of seemingly untouchable systems. In this episode, Popovic sits down with CHT's Executive Director Daniel Barcay to explore how these same principles of creative resistance might help us address the challenges we face with tech today. Your Undivided Attention is produced by the Center for Humane Technology. Follow us on Twitter: @HumaneTech_We are hiring for a new Director of Philanthropy at CHT. Next year will be an absolutely critical time for us to shape how AI is going to get rolled out across our society. And our team is working hard on public awareness, policy and technology and design interventions. So we're looking for someone who can help us grow to the scale of this challenge. If you're interested, please apply. You can find the job posting at humanetech.com/careers.RECOMMENDED MEDIA“Pranksters vs. Autocrats” by Srdja Popovic and Sophia A. McClennen ”Blueprint for Revolution” by Srdja PopovicThe Center for Applied Non-Violent Actions and Strategies, Srjda’s organization promoting peaceful resistance around the globe.Tactics4Change, a database of global dilemma actions created by CANVASThe Power of Laughtivism, Srdja’s viral TEDx talk from 2013Further reading on the dilemma action tactics used by Syrian rebelsFurther reading on the toy protest in SiberiaMore info on The Yes Men and their activism toolkit Beautiful Trouble ”This is Not Propaganda” by Peter Pomerantsev”Machines of Loving Grace,” the essay on AI by Anthropic CEO Dario Amodei, which mentions creating an AI Srdja.RECOMMENDED YUA EPISODESFuture-proofing Democracy In the Age of AI with Audrey TangThe AI ‘Race’: China vs. the US with Jeffrey Ding and Karen HaoThe Tech We Need for 21st Century Democracy with Divya SiddarthThe Race to Cooperation with David Sloan WilsonCLARIFICATION: Srdja makes reference to Russian President Vladimir Putin wanting to win an election in 2012 by 82%. Putin did win that election but only by 63.6%. However, international election observers concluded that "there was no real competition and abuse of government resources ensured that the ultimate winner of the election was never in doubt."

Transcript
Discussion (0)
Starting point is 00:00:00 Hey everyone. This is Daniel Barcai, Executive Director of the Center for Humane Technology. You've heard my voice recently as co-host on this podcast, but I wanted to reintroduce myself since I'm hosting solo this week. Like Tristan, I come from a career in tech. And actually, Tristan and I met at Google while I was working to build Google Earth. I've also worked with venture capitalists and helped run a satellite imaging company called Planet Labs that helps us make better decisions about our changing world. The larger theme of my career has always been around helping make the invisible visible, building technologies that help us understand our world around us and help us make better choices. And that same motive is what led me to work here at CHT, helping to shed light on the incentives and the psychology that shape the rollout of our technology,
Starting point is 00:00:47 and hopefully to help us arrive at a better technology ecosystem. Today's episode is one that plays with these questions in an unexpected way. You know, I've always wondered, we're living inside of a system of incentives that really doesn't serve us. and even sometimes actively harms us, you know, addicting us to our phones, causing mental illness in our kids, polarizing our society into these cults and selling our data to the highest bidder. So why do we tolerate it? Why is the system so seemingly stable the way that it is? And why is there this cohesive social movement demanding change? Well, our guest today has looked at these questions from a very different angle of people living under repressive government
Starting point is 00:01:25 regimes around the world, and what drives the kind of nonviolent social uprisings that led to their downfall? The core of status quo is obedience. If people do not obey, rulers cannot rule. Sertipovic was part of the resistance that overthrew the Serbian dictator Slobodan Milosevic. And since then, he's dedicated his life to supporting peaceful revolutionary movements around the globe through his organization, Canvas, the Center for Applied Nonviolent Actions and Strategies.
Starting point is 00:01:53 He was nominated for the Nobel Peace Prize in 2012 for his work supporting the nonviolent resistance in the Arab Spring. Serger realized early on that a harmful status quo succeeds when it convinces people that, one, they're alone, and two, there are no alternatives. In Serge's work, good social movements can use humor to erode the legitimacy of even the most entrenched autocracy. And I wanted to talk to him,
Starting point is 00:02:18 because I think we can draw some inspiration from his playbook, and maybe apply some of his ideas as we try to draw attention to and question the powerful dynamics behind the AI rollout. Serja, welcome to your undivided attention. Good to be here, good to see you, Daniel. And no, I'm not a person who will answer this complicated question. I'm that guy who cannot turn off notifications from X. Yeah, well, that makes two of us, sadly.
Starting point is 00:02:45 So I want people to get to know you a little bit. As I spoke about at the top, you were a key part of the Serbian resistance movement that led to the overthrow of Slovedon-Milovych. Tell us about that. Well, first of all, good to be here, good to be with your listeners. And just to raise this large expectations when I was 19, which was about the age, when I got engaged in activism, I was actually anti-activist. I thought that activism is for old ladies who are fighting for dogs' rights or some bizarre thing like that. But then we had this very bad guy called Slobodan Milosevic coming to power.
Starting point is 00:03:19 And within a few years, the country fell apart. we moved from Yugoslavia to six small, ridiculous countries. The high-frey inflation kicked in. My brother had to leave the country together with hundreds of thousands of young people. And basically, everything I knew as a normal world fell apart. Faced with that, as a young person, you have two choices. You can fight or you can flee. And Serbs are stubborn people, so we stand back and fight.
Starting point is 00:03:44 Fast forward, within six or seven years, I went from a street organizer to somebody running the student movement, somebody running from a city office, all the way to illegal movement called Lothpur, which was officially proclaimed by the Serbian government as a terrorist organization, which was basically labeled for everybody who was anti-Miloshvich at the time. We grew from 11 people to 20,000 people. We had this very interesting strategy of mobilizing youth and being cool and cocky in the same time, and that really worked. And we grew to 20,000.
Starting point is 00:04:18 Eventually, in 2000, we mobilized. people to elections, we persuade opposition to run together. Finally, Milosh, which was defeated late 2000. So that was a kind of instant, eight years of my life at one point. But the basic is,
Starting point is 00:04:35 yes, you can do it, and we figure out, we will do it when we figure out that there is nobody else to do it for us. I think what I love about your story is not only that sort of persistence and that, like, we can do it, but you found these incredibly unconventional tactics that you use to make this happen.
Starting point is 00:04:50 Can you talk about some of the approaches you found in that type? Well, first of all, Serbs are not really serious people. So, you know, trying to be witty, trying to be humorous, trying to mock. Everything is a kind of our national mentality. And that works great within the world of the activism. We were facing somebody who was kind of what we would be probably categorizing today as a dictator light or diet dictator, kind of that category where, you know, you would arrest people, but he would release.
Starting point is 00:05:20 people. He was not really Assad, you know, putting people in mass graves. But as he was losing support, he was growing more authoritarian. Eventually, he arrested 2.5,000 members of my movement only in year 2000. So he was also kind of this gray bureaucrat. And because they were so boring and so serious and their language smells like that, we figured out, oh, we want to be different. We want to be witty. And because of our age, it was kind of very appropriate. We also very much rock and roll movement. So what we were doing a lot was experimenting with different tactics, ranging from graffiti, slogans, eventually ending in understanding this pattern in which if you do something witty
Starting point is 00:06:00 and you hit the right target, then your opponent will respond and then they will become the part of the show. And this thing which we layer labeled as a dilemma action and build a whole research on a website called Tactics for Change, which is we are very passionate now to figure out how it works in different other countries. but understanding that you can be witty and you can do something really humorous like making a cake for President's birthday
Starting point is 00:06:24 and then you know make a big mock out of it and invite journalists and then the police arrives put the face of Mr. President on a pretrow barrel invite people to hit him with a baseball bat and pay 25 cents in Serbian dinners to do it and then see what is going to happen. A lot of this was experimentation and it contained this amazing part of dilemma
Starting point is 00:06:45 where your opponent has only two bad choices. If they react to your prank and do something inappropriate as arresting the petrol barrel and taking it to the police station, which actually happened in a real world. Wait, so slow that down. You mean that you literally just have a barrel? Yeah, yeah, we were pretty, we were pretty poor at the time. We were a group of 15 people. So we got the old petrol barrel or gas barrel or oil barrel. I don't remember what was originally in it.
Starting point is 00:07:15 And we had this artist who made an amazing face of Milose. on it. And then there was a hole on the top. So like in a pinball game, and I don't know if your listeners remember, but there were actually video games where you put a coin and you can play a video game. So it was very much along the line of that. So you kind of earn your three hits, like the three balls in the pinball. So you put the coin in it and immediately you gain right to do boom, boom, boom, like three times you hit the face and express your love for Mr. President. And amazingly, we put this in a main pedestrian zone. I think that was the coolest part of it
Starting point is 00:07:51 was that we invited non-political people to deal with it. So this was not us doing it. It was not opposition activists doing it. It was like just this little great experiment where you really check what people will do with it. So you're saying the police arrested the barrel? Oh, yeah. What actually happened was that we put this barrel
Starting point is 00:08:09 in a Belgrade version of Fifth Avenue. And basically the idea was to see what the police will do. And the funny part was when they arrived They were looking for us But they were nowhere around And then they were looking at the barrel And there is this mutilated face Of president getting swollen
Starting point is 00:08:24 More and more and more After a lot of these beating And eventually because they got the command To stop this thing They had to arrest the barrel So they dragged the barrel into the police car And of course everybody pulled the camera out And start taping them
Starting point is 00:08:37 And they become a punchline But the genius behind is The thing that we figured out By being creative, you're making your open and strength working against him or herself. And in this case, police was the most important part
Starting point is 00:08:52 of the Milosevic oppressive machine and making them look ridiculous or carried an extra value for itself. That's a dilemma, right? I imagine the dilemma is they arrest the thing and they look ridiculous or they don't arrest it and then they look weak.
Starting point is 00:09:08 Absolutely. So this is, when we start studying this, we figure out that this is not a new concept. But also making one step back, the dilemma actions work when they're made against the wildly held beliefs. Probably the best known historical dilemma action is Gandhi's salt march. And this idea that Gandhi will march to the sea to make salt because the Brits were banning making of salt and they wanted to tax the salt. Everybody needs salt. Makes no sense to tuck salt in India. India can produce their own salt. I mean, you, Daniel, can produce your own salt.
Starting point is 00:09:41 And of course, Gandhi was the master of drama. So he started from Dundee with 60 people, ended up having 20,000 people doing this. And he wanted to be arrested. His idea was like, okay, if Brits arrest me, I will walk out on a 50-pound fine. After three days, that was the fine. And then I will be the national resistance leader.
Starting point is 00:10:02 If they don't, everybody will make solid. So this idea, if you don't react, you look weak, comes with a replicability. Recently, we found 450 cases. of these across the globe and you type in WWW tactics for change and they're all there
Starting point is 00:10:17 and they're everywhere and they're in Africa and they're in Latin America and they're around everything from human rights to environment all the way to potholes and the beauty of these dilemma actions once again
Starting point is 00:10:28 there are so many creative ways people were treating the least political the least inspiring problem in the globe which is potholes these different tactics that people were using around the potholes
Starting point is 00:10:39 and some of them are as hilarious as are viral. I think it's important for our listeners to understand that while you didn't invent this tactic, the thing that you did is you brought all of these different examples together and you gave it a name. You called it laughivism. You called it dilemma actions. And the work that you do at Canvas has been really critical in showing people that this is a
Starting point is 00:11:04 field. This is not just nonviolence. This is beyond that. This is doing things to use humor, to use double binds. to pull things that people think they already know into the public consciousness. You have a few other stories, and I wonder if we can quickly go through them,
Starting point is 00:11:18 like the ping pong balls or the Lego protest. Like, I think it's important for people to see a few of these examples. There are people in Syria actually opposing Assad in a nonviolent way, which came out with the two amazing things. One of them you can see in everyday rebellion movie. Like, it was really taped on a camera.
Starting point is 00:11:37 There's this idea that we make a little red ping pong balls symbolizing the dead people Assad is leaving everywhere, write the messages of freedom and then cast like 2,000 ping pong balls down the stairs in Damascus. And then the police have choice between leaving this ping pong ball so people can take them home
Starting point is 00:11:56 and get inspired by a revolutionary message or somehow collect 2,000 ping pong balls. And that's a big deal. But that was just the beginning. And then they understood that this thing is driving police crazy. So it came with something, worse. It's like they had this song
Starting point is 00:12:13 which was a kind of revolutionary song in Syria which was banned by the regime and highly discouraged. So they somehow figure out to use the technology if we can call this technology. This very cheap musical chips which you can buy from China and teach the chip to sing that song
Starting point is 00:12:28 so you order like it probably costs two bucks and they put a little song with a little chip with a little like on a liar. You know these Chinese singing liars they are annoying and they're constantly singing that one melody, which is highly discouraged. But what happens if you
Starting point is 00:12:44 hide them in the garbage cans? What the police will do? They will let them sing the song, or they will get the order to stop this, which will make the police digging through the garbage. And it's not just about the police digging through the garbage, right? It's about the police
Starting point is 00:13:00 are clearly not doing their real jobs. It's about the police are doing something not only foolish, but wasteful, but against the big part of this is exposing this. Like one of the reasons when we were looking into why the ALM actions work. And this is where Penn State came in and
Starting point is 00:13:16 amazing Sophia McLennan that I must mention here, who is the American expert in political satire? So she understands how this playful satire actually work. And it was her like making this breakthrough thing to understand this is like the reason why this work is exactly as you
Starting point is 00:13:32 mentioned, Daniel, is because you're exposing the stupidity. You're exposing the bizarity, which means in normal countries, police chase drug dealers. If they're chasing the Chinese chips singing certain melody from garbage, there must be something wrong. Getting us back to the Russia in 2012 after Seoul and elections, in small places where protests were banned, people were organizing protests of toys. So they would bring their legal and things of that kind into the village. It happened in paranormal Siberia, taped. Somebody make a documentary about this. And the funny things
Starting point is 00:14:09 like day one, you see the police and the people. This is 4,000 people village. Wait, wait, we should, let's back up because I really love this one. And we've got a lot to cover, but you should talk about what it means to have a Lego protest. Okay. So you want me to tell the whole story about it. Well, set the scene just a little bit.
Starting point is 00:14:25 It doesn't have to be the whole story, but set the scene. So what does the Lego protest mean? Okay, so 2012, it's a year when Putin won elections, and he would probably win them with two thirds, but for some reason he wanted to win them with 82%. So his guys were caught stuffing. ballot boxes. And that always sparks a protest. It's always a powerful trigger. And clever as it is,
Starting point is 00:14:45 the Putin government flat people protest in San Petersburg and Moscow, where the cameras are, but they wouldn't let you protest in small places. So there's a small place called Barnaw in Siberia in the middle of nowhere. People came to the idea that they will bring their legal toys, but they're, you know,
Starting point is 00:15:01 toy soldiers, toy cars. And they build a little protest in a downtown or down village. It's probably more appropriate thing. It's a very small square with a little thing under the tree. And they put this little legal things and they have this little transparent saying oh, 136%
Starting point is 00:15:17 for Putin. You know, give us free and fair elections, things of that kind. And the whole thing was like two square mirror big. You're like talking about little people two inches high with little signs three inches high. Yeah, very, very small people, very plastic people, very small animals, very small cars, all of
Starting point is 00:15:33 these things are, you know, the whole protest will probably fit into your living room. And then the people are around this thing and they're bringing toys and they're having fun. Everybody knows everybody. It's a small village. All three policemen in the village are there. Everybody talks to everybody. Everybody is taping it
Starting point is 00:15:48 and I've seen the footage of it. And then the funny thing is like when it goes uploaded on YouTube, once again technology, one of the ways the technology helps movements is give them life of their own online so people can see it and they can replicate it. One of these views is from
Starting point is 00:16:06 of course from Kremlin or from FSB and they're looking at it and they understand what it means. That means that needs to be stopped because everybody has like I can build a whole protest myself. I have two kids. So it's like they need to stop
Starting point is 00:16:19 and they call the chief of police. So now the chief police of Bernal once again, police should be protecting law and order. This is how we imagine police. The guy needs to stand in front of his fellow citizens and TV cameras and make the probably most stupid statement in the history of law enforcement
Starting point is 00:16:36 stating that a scheduled protest of 50 toy soldiers, 30 cars and whatever, kind of legal, is banned because by constitution, only citizens of Russia can protest and toys are made in China. So once again, this also comes with a great exposure because, you know, people are not stupid. They understand what this means. And when they do, this is Putin, for God's sake, the guy who love posing shirtless, you know, wrestling tigers,
Starting point is 00:17:04 saving dolphins from drowning. but he's afraid of toys and now this thing is the dilemma and for some people this works for some not, works varying dictatorships, but once again it's your thing to do it and then it's your opponent thing to react to it
Starting point is 00:17:19 and then how you capitalize it. This thing ending on the cover page of a Guardian one of the largest European newspapers it will never end on a cover page of the Guardian if it wasn't banned. Right, right. And so part of what I love about this is not only does it expose how many people have
Starting point is 00:17:35 have latent support for this, not only does it show how ridiculous it is that people are shutting it down, but there's something about humor itself. Like there's something about the fact that even telling this story, I probably heard this five or six times, you know, from you, and I still laugh. And there's something beautiful about that.
Starting point is 00:17:52 It's like the laughter itself is kind of a humane way of dealing with a really difficult topic, right? It's like you're taking a really hard topic of what is possible and not for political change and you're bringing it so concrete down to, this is ridiculous. I think, Daniel, that this also has to play a lot with our human nature. And if you imagine the social change is a video game and look at the engine. The engine of change is enthusiasm.
Starting point is 00:18:19 So you want to bring enthusiasm and mobilization up, and you want to bring the fear and apathy down. The main preservance of status quo in a video game called social change is either fear in dictatorship or apathy in a different type. of society. Humor magically has power to deal with both. Humor breaks fear. This is the nature of the
Starting point is 00:18:42 psychological beast. Second, imagine going to the most boring part in the world. And then immediately the social prankster comes in. And she or he is the person who can make you laugh and she or he is a person who can make everybody laugh and then you want to stay
Starting point is 00:18:57 immediately. And when you add a social movement component you understand that it also comes with the cool of the tanks and people love being around the cool tanks. One of the reasons why people were joining Serbian movement, one of the reasons why people were joining social movements everywhere
Starting point is 00:19:14 because they are cool. And if you can make your movement be cool, then you're appealing to the normally non-political people who want to be around the cool kids. And you are the cool kid. And so that enables you to reach to the people that you really
Starting point is 00:19:30 want to mobilize, which are the people with fresh idea, which are the people who are not ideologically poisoned from the left or from the right and who are not the people who non-stop talk politics, so nobody listens to them. So this is also your mobilization tool. It's not just the tool to make your opponent look ridiculous. It's not just a tool to break the fear. It's not just the tool to break apathy.
Starting point is 00:19:51 It also shows amazing results. And our study shows that if you use the LAM actions, you're more likely to recruit more people, not only to get more media. So I completely believe this. But one of the deep questions I have is we talk about the use of humor in driving political change. My read on history right now is there's online, there's a lot of different uses of humor all over the place in politics. Even in the U.S., both sides are using humor. But sadly, it's not the kind of humor I think you're talking about.
Starting point is 00:20:20 It's a kind of humor that misrepresents the other side. It's a kind of humor that sort of is about painting the other side is really not cool, painting whatever your side is as the cool people you want to be with. And I'm wondering, I feel like the way that I see humor, right now is sort of destructive to politics, at least in the American context. Can you talk about the difference between humor that really elevates the conversation that you're talking about and the humor that detracts from it? This is very important question, and we'll try to outline it throughout the lines of polarization,
Starting point is 00:20:48 which I think is a detrimental force to the human agency. It's detrimental force to democracy. And it's unfortunately one of the worst byproduct of using technology and social mobilization is putting us in these silos where we only listen to the people who are like us and not even hearing and tending to despise without hearing the people
Starting point is 00:21:08 who don't think alike us whoever they are and we don't even care who they are because we don't see them. When you exercise political tactics one of the things you want to have in mind is how to avoid alienating the other side. Unfortunately, political parties in the US
Starting point is 00:21:24 unfortunately political movements in some other places are using a lot of these we are talking to our own crowd or how it's politically called. We are consolidating our base or something like that. Eventually...
Starting point is 00:21:36 That's what social media did to our society. You're no longer having to speak to everyone. Oh, yes. That's a big problem with social media algorithm is that the more you consume, like the more you believe the whatever, climate change is a Chinese hoax, the more anti-vax context
Starting point is 00:21:52 you will also get. So it's like it comes in packages, like the people are put in silos. But to break this silo, you want to understand that the people are in the middle. And in order to really win in nonvalent struggle, you need to win the middle. Every successful social change movement in history
Starting point is 00:22:11 started from extreme and ending up in a mainstream. And I think this is the message we lost in the meantime. It was not the black people who won the civil rights movement. It was the black people combined with some other people. It was not LGBTQ people who won the LGBTQ rights in US. It was the LGBTQ people plus some people like you and me who believe that LGBT people have equal rights as everybody else. The environmental movement started as a bulk of crazy hippies,
Starting point is 00:22:40 tying themselves for the fences of the nuclear bases in 60s. Now you don't have a decent state which doesn't have the ministry for environment, environmental protection agency or some very mainstream thing here. You win in football by controlling the middle field. So very similarly, you win in nonviolent struggle when you can appeal to the middle, when your ideas can appeal to the middle, where your tactics can appeal to the middle,
Starting point is 00:23:04 and yes, when your humor can appeal to the middle. I've got to say that this is really justifying for me because at the Center for Human Technology, we really, you know, all these debates are so highly polarized and knock on wood, we really try to make sure we're in a position where, for example, politicians on the left and on the right consult us and ask us to help frame what's going on.
Starting point is 00:23:25 We try to find our solutions in frames that this should be completely above any sort of political divide. And yet, to your point about a missing middle, like, forget about left-right. The AI debate is so flooded by either it's shut it all down or it's run towards the beautiful future and take off all the breaks. And we're trying to hold this place where I believe there's a tremendous missing middle that needs to say we need to do this a lot more carefully with a lot better understanding of what's happening.
Starting point is 00:23:56 I'm with you on this one. I think understandings, like from the point of social change, from the point of social movements, the internet technology, the social networks, the AI, it's not different than the nuclear energy. Nuclear energy is this thing that you can use to heat up the rooms with newborn babies and you can also put it in a bomb and throw it on a Hiroshima. The internet can be used to polarize people and make them hate somebody or even want to kill somebody or radicalize people and having them ending up in ISIS type of group. In the same time, this is the place where amazing things can be spread. People can learn from each other and can be used for social mobilization organization. AI is this thing that everybody talks about how they can produce the deep fake videos. And within the range of months, you will have somebody looking like Barack Obama giving you racist comments in a deep fake video on the internet.
Starting point is 00:24:51 And millions of people sharing it. It's like understanding the power of technology, but also it's limited. technologies. Technology per se is not good or bad. It is how we use it. In the same time, I've spent better part of last month taking a look with some amazing people, how you can use AI to fraud-proof elections. Like, there are so many different things that you can use for it than, but it's very difficult to say, oh, it's here or it's there, or if it's left or it's right. It's both. And it's confusing, right? It's confusing because it is both. And you can't let your mind's desire to say it's so simple. It's either one or the other. It's both. And I think this is where I wanted to really get
Starting point is 00:25:31 your understanding because, you know, we're not in the game of trying to overthrow a political opponent or a dictator. And rather, you know, we're looking at a bunch of economic incentives. And sort of with economic actors, it's not even necessarily one economic bad actor or two or three. It's the overall incentives creating this system that, you know, a lot of people feel needs to be more responsible, needs to change. And yet this system feels a little stuck. And I'm wondering if you've dealt with these same tactics and how they apply to economic actors, not political actors,
Starting point is 00:26:04 and how that might be relevant. The social change theory of Canvas really work on any kind of institution. And very often the institution you want to address our economic institution. I will remind you that some of the largest and most effective changes in the U.S., one of them I recently mentioned, which is the civil rights movements, was using attack on economic institutions and busboy. for example, as a tool to get a desegregation in other parts of society. Some of the largest and most inspiring things in US came through the idea that you should be
Starting point is 00:26:39 influencing economic institutions large and small. Plus some of the largest thing that happened in the dictatorships is making institutions work slowly or not working at all or using tactics as non-cooperation and general strike. So the answer is yes, Daniel, you can use the theory of change to, strategically impact the institutions and about... Well, hold on, can I back you up a little bit, which is one of the things I was hoping for, the thing about strikes and some of these sort of traditional nonviolent actions is
Starting point is 00:27:06 they lack that sort of spark that some of the laftivism and dilemma actions have, that sense of humor and that sense of everyone just sees something that is so true that it's funny. And I'm wondering if you have any stories or examples of economic systems that have changed in that sort of laftivism way. Well, I won't go further from United States and a group of people that I love and admire and I'm proud to call my friends
Starting point is 00:27:30 that's a very small group of pranksters called the Yes Man and aside of making a really good toolbox for activists called Beautiful Trouble and teaching amazing workshop in New York they are also known for some of the coolest ways to mock corporations several years ago there was a big scandal
Starting point is 00:27:48 about the Volkswagen which is a German company which also sells cars in US and they were basically faking their emissions So this idea that diesel engines are great, but actually they were not so great. And this moment in time when everybody was talking about this, but as you said, nobody was doing anything cool about it. People were outraged, people were farting on a social networks about this and fuming around. But then the yes man stepped in with something really amazing.
Starting point is 00:28:19 They did a fake press release where Volkswagen actually apologizes for the worst things that they did with their emissions. Remember this. I forgot about this. Back to the dilemma, if you're Volkswagen, what the heck will you do? So will you say, no, this is not my apology. In fact, I'm not apologizing for what I have done and cheating millions of people and taking their money while screwing up the climate.
Starting point is 00:28:44 Or you will say, oh, these guys are right. We should have apologized earlier and actually give them the gold medal. So corporations as well as government can be caught in some kind of bizarre cheat. and this is not the rare situation. Okay, so at risk of taking advantage of this podcast and getting a little free consulting, I'm curious how you would think about like what we're doing here at the Center for Remain Technology
Starting point is 00:29:12 is it was really trying to highlight some of the absurdities inherent in technology. And, you know, obviously there are these very serious topics of polarization and addiction and distrust and undermining of democratic institutions, and then, you know, AI eroding our sense of what's even true. Like, do you have any advice on how what it is to bring these sorts of campaigns directly to the field of technology to point these?
Starting point is 00:29:39 Well, it's very difficult to name one thing because it's like a climate change. Fighting for fair technology is a very big thing. I think you need to think big, but you need to start small. You need to pick the thing which kind of outrages you the most. and or you think it's the most counterproductive. I figure out that, for example, hate speech on the internet is something that causes a lot of trouble. And figuring out the ways how to make this either more regulated or more hilarious when it's not regulated. So it's like exposing the stupidity of the fact that if I say, I can tell you exactly how I can make 50 trolls outrage now on X.
Starting point is 00:30:22 I can take my phone now and I'll say, okay, this is what is going to happen. I'm going to post something and I will cause every single Russian troll who follows Georgian protest to go after me. And they will all be based in Serbia and they will all be speaking my language. And there will be 70 of them and it's all empty phones. These are not even the people. So figuring out, you know, what really outrages you and targeting one thing at a time and then exposing how ridiculous is by maybe overusing it.
Starting point is 00:30:49 It's like if you do this enough, it may. turn into the network trying to regulate this or trying to solve this problem. So instead of crying out loud, you can make a funny way to expose the problem. And I just show you the funny way you can make a little video. There's a fine line between playing into the harms of social media and pointing out the harms of social media. We actually grapple with this every day. Like, how clickbait do we get with our podcast episode titles? You know, it's sort of this weird position where you don't want to be the one who's playing into the machine.
Starting point is 00:31:20 And yet, to your point... So you're using the machine, yes. Yeah, there's something about using it in such a ridiculous way that helps point out. Yeah, but it needs to be ridiculous. It needs to be funny. It needs to be cool for people to follow. But to do it, you need to pinpoint concrete things
Starting point is 00:31:36 and build around the concrete things. And once again, you want to take the concrete things which are less controversial. So the thing I mentioned, outrage is the people from left and right and center completely. So it's like you can really do it in a real world. and you can really expose how these things are infective instead of saying, oh, we need to regulate this
Starting point is 00:31:56 and we need to blah, blah, blah, blah, in which case nobody will listen to you and you will alignate 80% of the people. That's right. Well, and I actually want to go back to something you said at the beginning, which I can't remember the exact words, but it was like the two main enemies of successful engagement are apathy and fear, right?
Starting point is 00:32:13 And there is this way in which trying to get over apathy, trying to rattle people to get them out of apathy, creates fear, and now you're stuck in a different problem. Right. And I very much resonated with what you're saying. And one of the ways we've tried to do this is trying to get people in a place that we actually can do differently. Right. Like this is going to take a lot of effort, but we can all push for these better futures in a way that doesn't feel like we're just asking people to shake terrified in the corner. We're working on that. And to that extent, I think there's a, there's an interesting puzzle. Because on one hand, you can point at the stuff that people already know and already feel. Or you can point at the stuff that people already know and already feel. Or you can. point at the bigger problems that we think are coming in a year or two or three. And what we're trying to do is to make good demos that bring some of those things that we're talking about, make them the real to people, and allow people to think about them, to act on them, to process them, to ask, like, what is a better way out of this quandary? We must not forget that the reason
Starting point is 00:33:10 why the post-truth world is so dangerous. And I will point another great book called This Is Not Propaganda by Peter Pomerant, so I always advertise my friends. is playing with this idea that the modern propaganda of the bad guys, which is very effective on the internet, and conspiracy theories, they are not there to promote one point of view or another. They are there to kill human agency. Because idea of a conspiracy is that there is something bigger than you, like X-Files type of thing.
Starting point is 00:33:40 And there is always a Bilderberg group or a CIA or whatsoever. Somebody is pulling the strings. And there is nothing in the world that two of us can do about it. And that promotes apathy. So the reason why you really want to take a look at this, the reason why you like what you do is showing to the people models. You know, it was always a small committed group on the people that made a big change in the world.
Starting point is 00:34:02 And yes, all of these systems are stable until they're not. And they just look stable until they are not. I mean, Assad was damn power. So the guy who was a serious mass murderer can fall within the brink of an eye. How come? This is because they are projecting this. idea of stability, but they're not really stable. Right, and so
Starting point is 00:34:23 talk about that a little bit. Like, how does it flip so quickly? So you're saying it's not stable, it's not stable, there's the overhang of people believing that they're stuck with it. But then all a sudden, perception flips really quickly. How does that happen? I will give you the systemic answer in one sentence. There is
Starting point is 00:34:39 an amazing guy whom I used to know, and his name was Gene Sharp, and he was this amazing guru of nonviolent resistance. And he He explains this very simply. The core of status quo is obedience. If people do not obey, rulers cannot rule.
Starting point is 00:34:56 I just walk into the studio of the classroom with 16 students. And they were listening to me because they, from their own self-interest, they probably told that they can learn something about the movements from me. But if they appear in the same class and they turn their back to me, or if they appear in a class and they have these earbuds or AirPods and they are not listening, this simple act of non-cooperation can destroy my authority. But the idea is if people do not obey, rulers cannot rule. By themselves, rulers cannot maintain law and order, make public transportation over time
Starting point is 00:35:30 or collect taxes. They cannot even milk the cow. They need services of the people to stay in power. If people disobey, rulers cannot rule. And on the other side, very often, if you look in these big oppressive systems, And the bigger and more oppressive system it is, the more it's likely to disintegrate fast. There was this moment in time in a place called Chile, under the gross guy called Pinochet in late 70s and 80s. And this was one of the Latin American military dictators.
Starting point is 00:36:04 And this was the guy well known for throwing people from the chopters and being very oppressive. So you couldn't really protest. You couldn't really strike because you will get killed. Then people came to this idea that a small. low-risk mass tactic may work. And they can do this a day at a certain day in a year, a symbolic day, they will all in the same time in Santiago de Chile,
Starting point is 00:36:26 which is the capital of the Chile, will use the rush hour to walk half-speed and drive half-speed. So it's legal, it's low-risk, nobody can say who started this, it's user-friendly, anybody can do it. And if I see you driving house speed, I'll honk to you and I will wave to you and this the real world guy
Starting point is 00:36:50 who was participating in this action tells for a documentary call a force more powerful and says by simple virtue of seeing so many people doing such a simple thing in the same time we figured out that we are only living in a nightmare and that in fact we are the many
Starting point is 00:37:05 and they are the few Okay so I don't know if you know this but Dario Amadei the C. CEO of Anthropic, one of the biggest AI labs, recently invoked your name in an open letter he wrote about the upside of AI called Machines of Loving Grace. Do you know this? I want to read you the quote because it reminds me of the last riff he were on. So Dario wrote, uncensored AI can also bring individuals powerful tools for
Starting point is 00:37:34 undermining repressive governments. Repressive governments survived by denying people a certain kind of common knowledge and keeping them from realizing that the emperor has no clothes. For example, Sergei Popovich, who helped Topol the Milosevic government in Serbia, has written extensively about techniques for psychologically robbing authoritarians of their power, for breaking the spell and rallying support around a dictator. A superhumanly effective AI version of Popovich, in everyone's pocket, one that dictators are powerless to block your censor, could create a wind at the backs of dissidents and reformers across the world.
Starting point is 00:38:08 What do you think of that? Amazing. That looks like a very scary future. like the very small version of me into everybody's pockets. I'm just joking. I mean, planning a birthday party. Yeah, yeah, yeah. But the idea is there.
Starting point is 00:38:21 I think, I mean, I want to speak to this guy. I don't know who he has. Maybe I do. I really want to take a look at the most important part of the new technology is teaching people how to do things and making our life easier in some of these extent.
Starting point is 00:38:34 On a tactical level, I think the next big thing that Canvas is up to is training AI to prevent election fraud. Because a lot of the most people, democracy happens in a gray zone of what is the election fraud and what is not the election fraud and how Maduro can survive with stealing elections that he lost two to one and what will happen in elections in Bolivia and whether we have or we don't have these 11,000 votes in Georgia. And putting the AI in a good use in documenting and making open source voting, for
Starting point is 00:39:05 example, maybe one of the best ways tactically to imply AI. Also making this clever things that It's like part of this is creating a database of how elections are stolen and preventing this by training people on how to prepare in case elections are stolen. And that's very practical application of what Dario is saying here. And on the other hand, we can imagine how many people, like Xi Jinping has, training AI to prevent any kind of social uprising as we speak. So it's like once again, there is no good side or the bad side on this. It's up to the people like you and me to figure out.
Starting point is 00:39:42 what may be the good applications and how we can raise awareness and resources and money to put the technology into the good thing. I mean, the other application of new technology is Bitcoin. And as many things in life, I start from the wrong
Starting point is 00:39:58 perspective, that this thing is a scam. And it's normal coming from a place like Serbia and figuring out how it's used to abuse state resources of electricity and not paying electricity in order to mine Bitcoin in order to produce pure money for the people connected to the corrupt government.
Starting point is 00:40:17 And this is one of the applications of this thing. In the same time, a friend of mine, Alex Kletstein, from Human Rights Foundation, the Bitcoin enthusiast himself, actually brought me to the right side of the things, and I'm helping his team to figure out how we can use Bitcoin as a dictator-proof money. Because one of the first things autocrats do, they restrict access to money to the opposition groups. And now as we speak, the people are using Bitcoin to help humanitarian actions, to help anti-Hunta movement in Burma, to help now hiding underground the real winners of the elections in Venezuela and things of that kind, because this money is also untraceable for the autocrats. So once again, every single time it depends on the people like Alex Glastin or you or me to figure out how the new technology can be used for the good purposes.
Starting point is 00:41:10 And then developing successful case studies to persuade those like myself in the case of Bitcoin that to take a look at this thing and maybe expand it and maybe use it for good purposes. And this is how you move technological skeptics to technological enthusiasts by showing them the good use. This side of the conversation we call offense and defense dominant, right? Do you have to understand whether a technology enables more people to attack open society, to create new mechanisms of exploiting or destroying our world, or creates new ways of defending and propping up the world we want to have. And when we can show the technology that it's defense dominant
Starting point is 00:41:50 and there's good players doing great things with it, we're on team technology. Let's go do that. And so I think we should end the conversation today by giving you a chance to just talk directly to the listeners of our podcast about what does it mean, not necessarily to be an activist in the space, like most of our listeners are probably not activists, but what does it mean from your perspective
Starting point is 00:42:11 to be awake, alert, and use this moment well? It's difficult to give advice to the lot of people in the same time, but first of all, if you are passionate about something, no, it is possible. I think this is one thing that what the previous 20 years of my life working with, activists taught me,
Starting point is 00:42:33 is that even the smallest creature can change the destiny of the world or the destiny of the neighborhood. So if you care for something, then try. Activism is actually very, very pleasant and addictive thing. This very feeling that you can change things gets you to the self-empowerment place. And I think we need more of this human agency self-empowerment
Starting point is 00:42:53 in a time when we are too distracted or too overwhelmed or too busy scrolling our screens. Second, there are tools to do it. Some of these tools are offline. Some of these tools are online. Some of these tools are very ancient technology. When you read the book, when you write the slogan, that's a very offline way to do it. If you use AI, if you use social network, that there is a very technological way to do it.
Starting point is 00:43:17 But think of where you are and think of this moment. And if we don't make technology work for us, who else will? The more we are in control, the more we are in the open source of space where we do use technology for our own source. And it can be something like open source money, like Bitcoin, or open source internet, which I'm trying to figure out right now. Or we just follow the bad things that are happening on the social networks like polarization or hate speech and expose it. There are many ways that we as individuals can engage in this fight. And eventually, it matters because we are leaving this planet to our kids. And they will live in a more technological and probably less regulated place than you.
Starting point is 00:44:02 and me are living now. Sergio, thank you so much for coming on your undivided attention. Thank you for having me and making this world a better place in a very, very important point. One more thing that you can do is you can learn. And one of the great things is that in the world of new technology, it's so easy to find resources on. You can go to Canvas website and see the cartoon version of how to build a movement under 45 minutes.
Starting point is 00:44:28 And you figure out these things that we're discussing for an hour can be fit in a small cartoon video. You can go to tactics or change, which is the website we developed with the Penn State, where all of this marvelous dilemma action and activism. They're explained. They're explained how they work. They're explained historically. They're explained through media. So there are a lot of resources that you can use in order to inspire yourself and make yourself active. But it all starts with you and your decision to make technology work for the people. And you're understanding that nobody else will do it if you don't do it. So eventually it has to be you. Your undivided attention is produced by the Center for Humane Technology,
Starting point is 00:45:10 a nonprofit working to catalyze a humane future. Our senior producer is Julius Scott. Josh Lash is our researcher and producer. And our executive producer is Sasha Fegan, mixing on this episode by Jeff Sudaken, original music by Ryan and Hayes Holiday, and a special thanks to the whole Center for Humane Technology team for making this podcast possible. You can find show notes, transcripts, and much more.
Starting point is 00:45:32 more at HumaneTech.com. And if you liked the podcast, we'd be grateful if you could rate it on Apple Podcasts, because it helps other people find the show. And if you made it all the way here, thank you for giving us your undivided attention.

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