Your Undivided Attention - The Opposite of Addiction — with Johann Hari
Episode Date: October 22, 2019What causes addiction? Johann Hari, author of Chasing the Scream, travelled some 30,000 miles in search of an answer. He met with researchers and lawmakers, drug dealers and drug makers, those who wer...e struggling with substance abuse and those who had recovered from it, and he came to the conclusion that our whole narrative about addiction is broken. "The opposite of addiction is not sobriety," he argues. "The opposite of addiction is connection." But first, we have to figure out what it really means to connect.
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If you'd asked me, when I started doing this research, what causes heroin addiction?
I would have said, well, dummy, the clues in the name, right?
Obviously, heroin causes heroin addiction.
That's Johann Hari, a British journalist who traveled some 30,000 miles to answer this deceptively simple question.
I would have thought, if we had randomly snatched 20 non-addictive people off the streets of San Francisco,
and like a villain in a saw movie, we injected them all with heroin every day for a month.
At the end of that month, they'd all be heroin addicts.
And indeed, I thought that's what addiction is.
It's the desperate, physical craving for the drug.
If you give 20 injections, you'll get 20 addicts, case closed.
That is, until Johann encountered a group of people who had, in fact, been pulled off the street and injected with a drunk as potent as heroin,
and their story blew everything he thought he knew about addiction wide open.
In Britain, where I'm from, as you can tell from my weird downtown abbey accent,
if you step out into the street and you get hit by a truck, you'll be taken to hospital,
and you'll be given a lot of a drug called diomorphine.
Diomorphine is heroin, right?
It's much better than the contaminated shit you buy here on the street
because it's medically pure heroin.
So if anyone listening to this has a British grandmother
who's had a hip replacement operation,
your grandmother has taken a lot of harrowing quite lightly.
If what we think about addiction is right,
that it's caused primarily or entirely
by exposure to the chemical hooks,
what should be happening to all these people in hospitals in Britain?
They should be leaving hospital when they're cut off
trying to score.
that isn't happening. And when I learned that, I just thought that that can't be right.
What enables some people, or some communities, or even a whole nation, to become essentially drug-resistant,
even after they've been exposed to those chemical hooks?
And this is something I saw all over the world, from Sydney to San Francisco to Sao Paulo.
The most effective strategies for dealing with depression, anxiety, addiction, disconnection are the ones that deal with the reasons why we feel so bad in the first place.
Today on the show, Yohan Hari, author of Chasing the Scream,
will explain how isolation, depression, anxiety, and addiction
are not isolated problems.
They're all symptoms of a deeper problem,
a society-wide fraying and severing of the connections that really matter.
In a roundabout way, his research led him to a problem
that technology makers are uniquely positioned to solve.
The opposite of addiction is not sobriety.
The opposite of addiction is connection.
Connection.
Isn't that why we all started going online in the first place?
But first, we need to figure out what it really means to connect.
I'm Tristan Harris.
I'm Azaraskan.
And this is your undivided attention.
I understand well why you resist the application of the language of addiction to this debate about tech,
because that can sound like individualizing the problem, transferring the responsibility to the individual.
I think that's true in the way that addiction is currently framed in the American debate.
What I would like to do is actually reframe how we talk about addiction.
And I only really began to understand it when I went to Vancouver and met an incredible man named Professor Bruce Alexander, who's done an experiment that really transforms our understanding of addiction has led to some really important changes in various parts of the world.
And Professor Alexander explained to me that this story we have, that addiction is primarily or entirely caused by the chemical hooks, comes from a series of experiments that were done earlier in the 20th.
century. They're really simple experiments. Your listeners can try them at home if they're feeling
a bit sadistic, right? You take a rat, you put it in a cage, and you give it two water
bottles. One is just water, and the other is water laced with either heroin or cocaine. If you do
that, the rat will almost always prefer the drugged water and almost always kill itself quite
quickly. So there you go. That's our story, right? Right. This is a very, very famous sort of
story. Exactly. Would you remember the famous advertisement in the 1980s, a partnership for a drug-free
America that showed this experiment, showed the rat dying, and said something like,
it will happen to you, right?
But in the 70s, Professor Alexander had come along.
He was working with people on the downtown east side of Vancouver, which is an area
with a high concentration of homeless people with addiction problems.
And he was thinking about this.
And he went back and looked at these experiments.
And he said, well, hang on a minute.
You put the rat alone in an empty cage.
It's got nothing that makes life meaningful for rats.
All it's got is the drug.
What would happen if we did this differently?
So he built a cage that he called Rat Park, which is basically heaven for rats.
They've got loads of friends.
They can have loads of sex.
They've got wheels they can run in.
They've got cheese and grains.
They've got...
Sort of a rat utopia.
Exactly.
Rat heaven, right?
And they've got both the water bottles, the normal water and the drug water.
This is the fascinating thing.
In Rat Park, they don't particularly like the drug water.
None of them use it compulsibly.
None of them ever overdose.
so they go from almost 100% compulsive use and overdose
when they do not have the things that make life worth living
to no compulsive use and overdose
when they do have the things that make life worth living.
And there's lots of human examples
and in fact a whole country that built its drug policies around these insights.
But to me that what I took from this is the opposite of addiction is not sobriety.
The opposite of addiction is connection.
But then after I've written that book,
I had a lot of people asking me,
well, connection can't simply mean social connection.
There are lots of people who are socially connected
who nonetheless become addicted or depressed.
And I never thought the lesson of Rat Park was that simple.
But I'm thinking more deeply about that
and I was thinking a lot about the epidemic of depression and anxiety
that's happening all over the Western world.
Extraordinary rise.
I'm 40 years old and every year that I've been alive,
depression and anxiety have increased.
And I wanted to understand those crises
as well. So I ended up doing a lot of research on that and having a much deeper and more nuanced
understanding of what connection is. So in terms of your personal interest in this and sort of feeling
that this story that you were told isn't what matched up with it. You said not to pry, but I mean
in your family or in personal situations, was there was there some moment where you kind of said
this isn't the right explanation? I had more epiphanies around depression actually. When I was a teenager,
I'd gone to my doctor and explained. I remember saying that I had this feeling.
like pain was leaking out on me, and I couldn't control it or regulate it.
And my doctor told me this story that I now realized it was well-intentioned, but hugely
oversimplified, a story that still every day people have been told by their doctors,
in contravention of the advice by the leading medical body in the world, the World Health
Organization. So my doctor said, well, we know why people feel like this.
There's a chemical called serotonin in people's brains.
Some people are just naturally lacking it. You're clearly one of them.
All we need to do is give you this drug and you're going to be fine.
So I started taking a chemical antidepressant named Paxil, and I got some relief, but I remain depressed.
This is a society that is constantly transferring responsibility for all problems down onto the individual, rather than thinking about them structurally.
And I think what we've seen is a massive attempt to do that with both depression and addiction.
So we see it with addiction, with stigmatization of people with addiction problems, and the mass punishment of them.
So to give you a very extreme example, in Arizona, I went out with a group of women who were made to go out on change.
gang's wearing t-shirts saying, I was a drug addict while members of the public mock them
and jeer at them, right?
It was led by that psychopath, Sheriff Joe Arpaio.
Oh, the one that was just pardoned or something?
Pardoned by President Trump, yeah.
So that's obviously a very extreme example, but what we just think about addiction, we actually
have a society that doesn't meet people's basic human needs.
We have society that's a lot more like those isolated cages than like Rat Park, all sorts
of forms of disconnection that I'm sure we'll get to.
And what do we do?
We say, well, it's your job to deal with this.
Think about obesity, the obesity crisis, right?
You know, I was recently in Lexington, Kentucky, and in Copenhagen, there are almost no obese
people in Copenhagen, and most people are obese in Lexington, Kentucky.
It is not that the people in Lexington, Kentucky are somehow lazier or dumber or more morally
flawed than the people in Copenhagen.
In Lexington, you can't walk anywhere, and it's really hard to buy decent food.
And in Copenhagen, it's hard to buy shitty food, and you can walk and bike everywhere, right?
It's not rocket science.
But what do we do?
We transfer the responsibility for dealing with weight.
We don't deal with it at the systemic level of what has happened that means that obesity has massively risen.
We transfer responsibly downwards to the individual.
We say, well, you're greedy, you're lazy.
We shame them and so on.
Yeah.
So I think that the core question that interests both of us is this, essentially, when we're holding this film camera up to society and a set of problems.
And does the film camera focus on the individual or does it focus on the system?
And it breaks down to a question of responsibilities.
is. And I think, you know, there's a bunch of scaffolding structures that lead us to put the
blame on the individual. It reminds me of another study that is around organ donations. The U.S. and
Britain are not organ donors by default. And then you have this small group of Nordic countries
that are organ donors. And so you say, okay, well, what's going on here? These Nordic countries
must just be more generous. But it turns out that the big thing that determined this result is on
the driver's license registration form, whether the default option that's already checked is,
yes, I agree to be an organ donor versus you have to check it yourself.
And that one choice that's pre-made for you makes all the difference that makes the difference.
And I think that what you're talking about when we talk about systems is what are all of the little checkboxes,
like whether or not you live in a small community where you can walk to your friend's house and they're there,
versus you live in a food desert in the case of food versus the fact that, you know,
if you drive to get good food or a food is way more expensive or triple the price.
And I think what you're pointing to is, is it, like, holding up a microscope to what is the social choice architecture when it comes to this thing we're calling connection.
The social choice architecture, I think, can sometimes get a bit skinnerian in the way that it, that it's talked about.
It can look at, well, how do you motivate external stimuli, which is valuable.
I'm in favor of it, of course.
And I think the organ donation is a classic and great example.
I'm interested more in thinking about the wound.
So let me give you an example.
Portugal, in the year 2000, had one of the worst drug problems in the world.
1% of the population was addicted to heroin, which is staggering.
And every year they tried the American way more.
They imprisoned more people, shamed more people.
They focused on that negative stimuli approach, right?
And every year the problem got worse.
And one day, the Prime Minister and the leader of the opposition got together,
and they decided to do something really radical,
something nobody had done in more than 70 years
since the global drug war effectively began.
They said, should we like, ask some scientists what we should do?
So they set up a panel of scientists and doctors,
led by an incredible man
I got to know later
named Dr. Huau Gulau.
And they said to this panel,
you guys go away,
figure out what would genuinely solve this problem.
Look at all the science take as much time as you need
and come back and we've agreed in advance
we'll do whatever you recommend.
And all the main political parties agreed to implement it
apart from the far right party.
So the panel went away,
looked at all the evidence,
Rat Park was part of what they looked at.
And they came back and they said,
the solution has to be radical environmental change.
So what we want to do is decriminalize all drugs
from cannabis to crack, but, and this is the crucial next step, take all the money we currently
spent on screwing people's lives up, shaming them, arresting them, imprisoning, all which is
super expensive, and spend that instead on radically changing their environments. So it's interesting,
what they did was not really what we think of as drug treatment in the United States.
They did a little bit of residential rehab, a little bit of psychological support, those are both
valuable. Biggest thing they did was a huge program of reconnection. So say you used to be a mechanic
and you developed an addiction problem.
They go to a garage and they say,
if you employ this guy for a year,
we'll pay half his wages.
They set up a big problem of microloans,
but people with addiction problems
so they could set up and run small businesses
and be supported in it about things that they cared about.
The goal was to say to everyone with an addiction problem in Portugal,
we love you, we value you, we're on your side, we want you back.
And by the time I went to Portugal, it was 13 years since this had begun.
it's now 17 years, nearly 18 actually,
and the results were really clear.
According to the best study of this
by the British Journal of Criminology,
it was the largest fall in addiction problems in the world.
Wow.
There was a 50% fall in injecting drug use,
80% fall in overdoses,
90% fall in HIV transmission among people with addiction problems,
huge fall in street crime.
One of the ways you know it works so well
is that virtually nobody in Portugal wants to go back.
I went and interviewed a man called named Huo Figuera,
who was the top drug cop
in Portugal at the time of the decriminalisation.
And at the time, he said what lots of people totally understandably say, which is, well,
surely if we decriminalise all drugs, we're going to have a massive explosion in drug use,
addiction, children using drugs.
He said to me, everything I said would happen did not happen.
And everything the other side said would happen did.
He talked about how he felt really ashamed of how he'd spent so many years making people's lives
worse and their addictions worse when he could have been helping them turn their lives around.
And I think this points us to a wider principle, which is with these problems, whether it's addiction, depression, obesity, the best evidence shows the most effective and sustainable solutions are radical environmental improvement.
I think one of the things I find so chilling about and so massively important about your work is that you're demonstrating massive environmental degradation, which is in creating these problems.
So what we're doing is effectively the opposite of Portugal, right?
Right, exactly.
Exactly. Well, it's like technology as an environment. We think of this as sort of the new mental memetic environment that is, you know, the way in which we structure our relationships, who we are talking to, who we're not talking to is more based on who happens to appear in our recent messages, right? Because left to our own devices, are we, you know, no pun intended, are we going to think of the other relationships that aren't in our most recent messages? But it doesn't have to do that. And I think the whole point is, okay, if Portugal did this, what does that Portugal reversal look like in tech?
Instead of just passive choices on screens, it's all about joining other people's events, responding to those texts, it's reactive mode.
It's more about creation.
You know, there's a really interesting psychologist called Jan Ternersvang, who I interviewed in Ahus in Denmark, who had this great concept.
He was talking about how human beings have a whole range of innate needs.
You need to have autonomy.
You need to have intimacy.
You need to have belonging.
You need to have what we call mastery, the feeling you're good at something.
Those are the kind of four clusters.
He put basic psychological needs in, which is pretty much.
much in line with the broader literature.
He said to me, in different environments
have different ways of meet your psychological needs
to different degrees.
So you might have a very high degree of belonging,
but very low autonomy and low mastery.
You can imagine all sorts of different combinations.
He said, your ability to get your needs met
is the amount of psychological oxygen in your environment.
I thought it was such a useful way of thinking about it,
that in some ways we are deprived of psychological oxygen
in many of the environments we've constructed
Part of the problem with this tech is it is depriving us of psychological oxygen.
This is Aza.
Tristan and I found this to be a powerful way of thinking about how to visualize what our needs are as humans.
We brainstorm about how designs can help us recognize and honor those needs.
What we want to do is support the natural flows of psychological oxygen in our real lives.
That naturally means doing things we love with the people that we love.
If we detect that we're running low on psychological oxygen, the answer is not that from the ceiling of the airplane comes a phone dropping down and just plugging it into your face and trying to breathe through, like, I need that psychological oxygen.
Rather, it's an acknowledgement of how human beings find that oxygen in their daily lives anyway and then creating the conditions in which they can do that more easily.
So what is that for you? What is your psychological oxygen?
Oh, man. For me, honestly, it's going for long late night walks. It's realizing that.
that I can call someone, like calling you, that when I'm walking to Bart, like, I can just
pick up the phone and have a real conversation.
I wish my phone just made it a little easier for me to remember to do that.
This is the example, right?
I mean, like, the point is, I don't think if I asked you, and what is your psychological
oxygen, that you would say, Facebook.
Oh, yeah.
Sorry, that was the answer, Facebook.
I forgot.
Yeah, no.
Yeah.
Yeah.
Yeah.
Exactly.
Toxicity is mine, usually.
Yeah.
No, I mean, it's similar to you.
I think each of us have our own answers, but it's usually off-scribes.
It's usually with other people.
It's usually a phone call.
It's usually walk-based.
It's usually nature.
It's whatever it is for people, is there a way to create the hooks, the reminders, the activation
points to go there instead of back in?
Instead of reinforcing the loneliness, the whole point is how do you create the on-ramps?
Just like you have on-ramps onto a freeway.
How do you have on-ramps onto who do I feel closest to?
Who do I know cares about me?
You know, we have wallpaper for our phones.
What if for every contact you have, we joked it was called love paper?
And the idea is when your friends.
send you a message that's something like, hey, man, you know, you can count on me any time that you
could save that message from that friend. It's actually quite a reasonable solution. Do you want to
save this as your love paper? And then when you're lonely and you open up, you know, Facebook five times
in a row, instead of putting on the time limit screen on screen time and says, hey, do you want to stop
using this? You want to stop using this? You want to stop using this? It could show you your five
friends and the little love papers from them and then be like, hey, do you want to give one of them
a call? That's a totally different prompt, right? Then yes or no or put your hands behind your
back or put on the seatbelt and don't use this thing.
And it should be noted, like, this is not an easy design problem.
And there have been many apps that have tried to capture this moment of loneliness and then
let you raise your hand as a user and say, hey, I'm lonely, who else is lonely?
And the design challenges are you're in a low state.
You're feeling lonely.
You don't really want to broadcast to everyone that you're feeling.
And it's also not, you don't want to just say whenever you're lonely, let's make sure every
human being is like not lonely.
No, loneliness is an important, is an important experience.
But what's hard is, like, getting out of that anxious, addictive state, the thing that causes you to check five times in a row, Twitter, even though you know you want to stop.
And the point being, how can we think really carefully about, you know, reading into and looking for those signals when someone looks like they're looking for a connection and not just saying, hold your hand behind your back.
The people who taught me the most about this, I think, are actually a group of people who are not scientists and doctors.
It is a place in Berlin, and I'm sure you have lots of listeners in Berlin, because there's such a big tech community there, so people will know this story.
But so in the summer of 2011, on a big anonymous housing project in Berlin, a Turkish German woman named Nouria Changis climbed out of her wheelchair and she put a sign in her window.
And the sign said, I got a notice saying I'm going to be evicted from my apartment next Thursday night.
So on Wednesday night, I'm going to kill myself.
And this housing project is called Cotty.
It's for people who know Berlin, it's in Croitsburg.
And it was a very poor part of Berlin.
And three kinds of people lived there.
There were recent Muslim immigrants like this woman, Nuria.
There were gay men and there were punk squatters.
And as you can imagine, these groups did not get along very well, but no one really knew anyone anyway.
So, you know.
And people start walking past Nouria's window in this housing project and they're like, oh, we need to try to help this person.
So people knocked on Nouria's door.
They said, do you need any help?
Nouria said, if I don't want any help, shut the door in their faces.
and they started talking.
They're like, well, what can we do?
We've got to help this woman.
We can't just leave her to kill herself.
And one of the people who lived in Cotty had an idea.
So there's a big thoroughfare that goes through Cotty into the centre of Berlin.
And they said, you know, if we just blocked the road for a day and we had a protest,
they'll probably let Nouria stay in her apartment.
There'll be a new story.
They might even be a bit of pressure to keep our rents down.
So Saturday came, and they did it.
They blocked the road.
And Nouria was like, I'm going to kill myself.
I might as well let them push me into the middle of the street.
So she went and sat there and the media came.
It's a bit of a new story.
In Berlin that day, Nuria does these slightly bemused-looking interviews with the media.
And then it got to the end of the day.
And the police said, OK, you've had your fun.
Take it down.
And the people who lived in Kotty said, well, hang on a minute.
You haven't told Nuria she gets to stay.
Actually, we want a rent freeze for our entire housing project.
When we've got both those things, then we'll take this barricade down.
But of course they knew the minute they left the barricade, the police would just tear it down.
So one of my favorite people in Kotty, she's called Tanya,
Gartner. She's one of the punk squatters. She wears tiny little mini skirts, even in Berlin
winters. Tanya is hardcore. Tanya had this idea. In her apartment, she had a claxon, you know,
those things that make really loud noises at soccer matches. So she went and got it. She came
down. She said, okay, this is what we're going to do. We're going to draw up a timetable to
man this barricade 24 hours a day until they give in to our demands. If the police come to
take it down before then, let off the claxon. We'll all come down and stop them. So people start
signing up to man this barricade. People who would
never have met, didn't know each other.
And you started getting these very unlikely
pairings. So Tanya,
who, you know, punk squatter, tiny miniskirt,
got paired with Nouria,
the woman who started this, who's a very
religious Muslim in a full hijab. And the
first few times they sit there,
Tanya and Nouria, like, this is
so awkward. We have got nothing
to talk about. You know, Tanya sat there
on a laptop. They just, they just
didn't want to talk. As the
nights went on, Tanya and Nurea started
talking just out of sheer, you know, necessity, and they discovered there's something incredibly
powerful in common. Nuria had come to Berlin when she was 16 years old from a village in
Turkey and she had two very small babies. And she was meant to earn enough money to send back
home for a husband in Turkey to come and join her. But after she'd been in Berlin for 18 months,
she got word from home that her husband had died. She'd always told people in Germany that her
husband had died of a heart attack. Sitting there in the cold in Cotty with Tanya, she told her
something she'd never told anyone in Germany before. Her husband had actually died of tuberculosis,
which was seen as like a shameful disease that immigrants brought into the country. That's when
Tanya started to talk about something she never talked about. Tanya had come to Cotty when she was
15. She'd been thrown out by her middle class family who hated that she loved punk. She made her
way to Cotty. She started living in a punk squat and very soon afterwards she got pregnant.
Nuria and Tanya both realized that they had been children with children of their own
in this place they didn't understand.
They realized they were incredibly similar.
They became very close friends.
These parents were happening everywhere.
Directly opposite this housing project, there's a gay club called Zudblock, run by a man I love called Rick Hardstein.
And it's a pretty hardcore gay club.
To give you a sense of it, the previous place he ran was called Cafe Anal.
So when they opened this club, you know, this is an area with a lot of Muslim immigrants, quite religious people.
as you can imagine there had been some backlash
in fact their windows have been smashed
they've been real anger about it
when the protest began
the people at Zubblock
this gay club gave all their furniture to the protest
and as the months went by they actually
the people who live in Cotty
had built a kind of permanent structure
in the middle of the street
a lot of them are construction workers
they built a really nice thing in the middle of the street
Zubloch gave all their furniture
and after a while they started saying
you guys should have your meetings in our club
right you should come here
but even the lefties at Cotty
We're like, look, we're not going to get these very religious Muslims to come and have meetings.
This is the most unlikely of parents, I guess.
Well, literally underneath posters for fisting night, right?
It's not going to happen, right?
It did start to happen.
As one of the Turkish German women there, Neremen said to me,
Nerman Manker said to me, we all realized we had to take these small steps to understand each other.
They then launched a referendum initiative to keep rents down across the city that got the largest number of written signatures in the history of the city of Berlin.
The last time I saw Nuria, she said to me, I'm really glad I got to stay in my neighbourhood. That's great. I gained so much more than that. I was surrounded by these incredible people all along and I would never have known. Remember one of the other Turkish German women there, Neremann saying to me, you know, when I grew up in Turkey, I grew up in a village and I called my whole village home. And I learned when I came to live in the West that what we're meant to call home is just our four walls. And if you're lucky, your family.
And then she said this whole protest began.
And I started to think, well, all these people in this whole place is my home.
And she said that in some ways, she realized that in some deep sense, in this culture, we are homeless.
The human beings have a need to belong.
What we've built is not deep enough to give us a sense of belonging.
And the reason I mention it to you is I remember when we first met, thinking what happened at Cotty is the opposite of what Facebook and Instagram and Twitter are doing to us, right?
These were people who united, despite being really different, actually, in all sorts of ways.
They're really different.
And they thought so much about how unhappy they had been.
They didn't need to be drugged.
They didn't need to be, you know, retweeted.
They needed to be together.
They need to have a sense of meaning and purpose.
They need to see each other.
And I remember the almost physical sense of relief I got in Cotty of seeing people who were seeing each other in this deep sense, right?
And I realize, I think part of what we need to do is rebuild a healthy sense of heart.
home. Tanya said to me one time I was sitting with her outside Zublock, said to me, when you're all alone and you feel like you, you think there's something wrong with you. But what we did is we came out of our corner crying and we started to fight and we realized how strong we were. So I can talk to you about lots of science and I'm really in favor of all the insights we get from the science. But to me, those people taught me more than anything. The whole thing about technology right now is it's 100% individual, right? So Lyft and Uber make it's,
So it's never been easier to take a lift or Uber or get somewhere by yourself, for the most part.
It's never been easier to get directions somewhere by yourself without talking to anyone.
It's never been easier to watch a movie without asking anyone else for recommendations.
In general, technology is trending us towards moment-to-moment enabling of mute, silent, without talking to each other choices.
We can make more and more choices by ourselves.
In other words, we're less and less interdependent.
It struck me recently, you know, I go to a fitness class, and I think what happened to me is my phone,
had died and I didn't have a way to turn back on and I realized I needed a ride and remember the
you know it's been a long time since this has happened to me but where you just ask people hey
is anybody going this direction you know people who you would never talk to like people you just
would not be part of your filter bubble so the filter bubble phenomenon is just getting
it's seeping out through technology it's not the social media Facebook thing it's that increasingly
I am only I'm able to only spend time with the people that I would already without any kind of noise
thrown into my social milieu, agree with, admire, like, feel affinity for, versus if you're
sitting there in some interdependent mode where, hey, I need to get a ride over there, I don't know
how many get there, I have to ask random people who look very different from me. And it's through
those moments that we learn so much. So one of the heroes of my book lost connections is
one of the great pioneers of this guy called Dr. Sam Everington. So Sam, I think, illustrates that
principle beautifully. So Sam is a general practitioner in East London, poor part of East London, where I
lived for many years. And Sam was really uncomfortable because he had loads of patients coming to
him who were depressed and anxious. Like me, he's not opposed to chemical antidepressants. He thinks
they have some positive role to play for some people. The default mode is drug them and send
them on their way. And he could see that most of the people who were coming to him were depressed
were depressed for understandable reasons like they were really lonely. And secondly, although the
drugs gave them some relief, most of them did remain depressed after a while. So Sam decided one day
to pioneer a different approach. A woman came to see him called Lisa Cunningham, who I
got to know later. And Lisa had been shut away in our home with crippling depression and anxiety
for seven years, an awful situation. And Sam said to Lisa, don't worry, we'll carry on giving you
these drugs, but we're also going to prescribe something else. And what we'd like you to do is come to
this centre two times a week and meet with a group of other depressed and anxious people, not to talk
about how depressed and anxious you are. Please don't do that. What we'd like you to do is find something
meaningful to do together. So the first time the group met, Lisa actually literally started vomiting
with anxiety. But they start talking and they're like, what can we do? These inner city, East London
people like me, they didn't know anything about gardening. They were like, shall we build a garden?
There was an area behind the doctor's offices. They decided to build a garden. So they started to
watch YouTube clips. They started to get books out the library. It started to meet around this
collective project. They started to get their fingers in the soil. They started to learn the rhythms
of the seasons, a lot of evidence that exposed you to the natural world. It was a really powerful
antidepressant. But something even more important
started to happen. They started to
form a tribe. They started to form a group. They started to care about each other.
The way Lisa put it to me, as the garden began to bloom, we began
to bloom. They had a sense of pride in what they were achieving. They were building
something that was beautiful. People would congratulate them on it. If one of them
didn't show up, the others would go looking for them. Say, hey, are you okay? Do you need any
help? One of the things I found in your work so compelling was you talk about
just how many people feel like there's no one they could call on if something
would happen to them.
Well, the Bosnian writer Alexander Heyman said,
home is where people notice when you're not there.
So this approach is called social prescribing.
You prescribe people to take part in social groups.
It's not just for depression and anxiety.
Indeed, pain relief is really powerful.
Grief, all sorts of things.
And there's a small but growing body of evidence showing this is really effective.
So a study in Norway showed it was more than twice as effective as chemical antidepressants
in terms of reducing depression and anxiety.
And I spent a lot of time interviewing a really remarkable man who was at the University,
City of Chicago, Professor John Cassiopo, who sadly died recently.
I actually knew him, and I actually knew his daughter as well.
What an incredible man.
An amazing, amazing psychology researcher.
He was the sort of the King of Loneliness Research and Social Neuroscience at University
of Chicago, I think.
Yeah, it's a devastating loss.
But he taught me about so many things in relation to this.
So I remember him saying to me, like, why do we exist?
Why are we here?
You, me, everyone we've ever met.
One key reason is that our ancestors on the savannas of Africa were really good at one
thing. A lot of the time they weren't bigger than the animals they took down. They weren't
faster than the animals they took down. But they were much better at banding together
into groups and cooperating. This was our superpower as a species. We worked together. Just like
bees evolved to live in a hive. Humans evolved to live in a tribe. If you ever separate a
bee from its hive, it goes crazy. It doesn't make sense on its own, right? In fact, a human being
separated from the tribe in the circumstances where we evolved was depressed and anxious for a really
good reason. You were in terrible danger, right?
These are the impulses
we still have. This is
this is in a very deep
sense who we are.
But we are the first humans
ever to disband our
tribes. To tell ourselves a story
actually you should go alone.
Actually, you don't need other people. You think about
even, you see how deep this is in the culture
when you realize that even our kind of
cheerful self-help
dictums are wrong.
There's a really interesting person called Dr. Brett
Ford, who with her colleagues did this really simple but interesting study. Let's say you decided
you consciously and deliberately wanted to take steps to be a happier person. They wanted to understand
does doing that actually make you happier? What can you do to make yourself happy at? And what
they discovered was at first looks really weird. In the United States, if you try to make yourself
consciously happier, you don't become happier. In the other countries, if you try to make yourself
happier, you do. And these were the exceptions. And which countries were these? You said the United States,
Japan, Russia and Taiwan.
would that be? What was going on there? They went and studied it more. What they discovered
is, in the United States, in general, if you try to make yourself happier, you do something for
yourself. You buy something, you work harder to get promotion, you treat yourself, whatever it is.
In the other countries, in general, if you try to make yourself happier, you do something for
someone else, your friends, your family, your community. So we have an implicitly individualistic
story about happiness. They have an implicitly collectivist story about happiness. And it turns out
our vision of happiness just doesn't work.
A species of Ayn Randi and individualists would have died out on the savannas of Africa.
They wouldn't have been able to cooperate to get the things they needed to get.
I think this might be apocryphal because I've been trying to find the source.
But Winston Churchill is reputed to have said, communism is a great idea.
It's just they got the wrong species.
It works really well for ants.
And in the same way, I think individualism might be a great idea, but we ain't that species.
That's not who we are.
There's not our impulses.
That's not our history.
That's not our nature to be.
Now, it's not to say there's not a natural human desire for autonomy and freedom.
determination. Of course, there's some individual determination that's really important. But we've
leaned too heavily into that. So, I mean, it's insanely too far towards it. Yeah. So, I mean,
what you're really getting at is who are we then as humans if we're not this individual species?
I mean, just quickly for you. I mean, I'm just curious, since you're so expert in these topics,
how have you constructed your life and social relationships? I mean, I imagine you're on the road
quite often as well. And just speaking from personal experience. Yeah, yeah, we're both.
You know, and I, you know, take it to heart everything that you're saying and communities become more and more important to me as the last few years have gone on, actually recognizing these same insights.
And I'm just curious, like, knowing these things, how do you end up sort of navigating your daily and, you know, weekly choice making to bring that in or not?
Yeah, I think it was really, I remember Professor Cassio Post as saying that I found really, really deep.
They did all this research in Cook County.
And one of the key things they learned about loneliness is loneliness is not about how many.
people you interact with. The feeling of loneliness does not track at all with how many people
you interact with every day. It's really interesting. So what does a loneliness track with? It's
about the meaning you share with other people. So loneliness is the sensation that you don't
share anything meaningful with other people. And to me, and I love the work of your colleague
and friend James Williams, so I'm hopefully going to go and see in Moscow soon to interview. It's
half for me to know if this is actually the deepest layer, if it's just this is the thing that
is speaking to me most loudly. But it's great. I mean, I appreciate the humility. To me, the deepest
layer, I think, in terms of the tech crisis, is what it's doing to our ability to construct
meaning and goals. The thousands of years, philosophers have said, if you think life is about
money and status and showing off, you're going to feel like shit, right? It's not an exact
quote from Confucius, but that is the gist of what he said. But weirdly, nobody had scientifically
investigated this until Professor Casa, who just retired at Knox College in Illinois. And Professor
Casa, just this
such important research. So
he showed everyone you've ever met
all humans are a mixture of two kinds of
motivation. Let's imagine if you play the piano.
I'm totally unmusical, but let's say you play the piano.
You do actually be it. Okay, well, you're a great example.
If you play the piano in the morning
because you love it and it gives you joy,
that's what's called an intrinsic motivation
to play the piano. You're not doing it to get
anything out of it. It's just that is a thing
that is an experience that is meaningful
to you in that moment. Okay, now let's
imagine you play the piano.
Not because you love it, but in a dive bar that you can't stand to pay the rent,
or because your parents are massively pressuring you because it's their dream that you'll be a piano player.
Or to post the clips on Instagram to impress a woman.
I don't know, maybe there's some piano fetishist out there.
That would be an extrinsic reason to play the piano.
You're not doing it because that experience is meaning if we were doing it to get something out of it further down the line.
Now, all human beings are a mixture of intrinsic and extrinsic emotions and motivations and should be.
But Professor Kasser showed a few really important things.
Firstly, the more you are driven by external motivation, the more likely you are to become depressed
and anxious.
And secondly, as a society, as a culture, we have become much more driven by these external
motives.
Over time, I began to think of this as an analogy with junk food, right?
Everyone needs nutrition, obviously, or you'll die.
And what junk food does is it appeals to the part of us that needs nutrition, but actually
poison cells screws us up.
In a similar way, I think of these extrinsic values, if they become too dominant as like junk
values, right? It's like we're being fed a kind of KFC for the soul. And I think one of the,
one of the tragedies about social media and its colonization of our consciousness in the current
model. And I think what you say is so important about it is the current model, not social media.
Exactly. Exactly. Is that it is constantly jolting us towards extrinsic values. I've always
had a strong sense of intrinsic meaning in my work. But I also realized how much, how vulnerable I was
to these junk values. So give you an example, last week I had this new TED talk.
that came out, right?
And I can think about about depression, some of the things we're talking about.
And it was a really interesting illustration of this.
It really helped me to navigate through it thinking about Professor Cass's work.
There's two ways I can think about that, right?
So this is the moment when your new TED Talk came out and you sit there addictively
checking to say how many views you have?
So I did, I have thankfully not done that.
Not that I've gone through that experience.
So what happened is, I was sitting there and I thought, okay, I gave this talk.
Do I think it's really important that people know this?
Yes.
Do I wish someone had told me when I went to my doctor when I was 17 and I was told
this is just a problem in your brain?
Do I wish someone had explained all this to me?
Absolutely.
Would it have made my life better?
Yes.
When I think about those things, I think about how much I admire Professor Casas and his research.
And Sam Everington, who pioneered social prescribing, which I also talked about.
I think about the people who were helped by these things.
I feel a sense of satisfaction and calm, right?
I feel, okay, that's good.
That's good work.
Or I can get into, and this is a very strong temptation.
Who tweeted about my TED Talk?
How many followers have they got?
How many views have it had?
How my book sales gone up, should I look at the Amazon ranking.
And I feel that temptation very powerfully.
This is a natural human division.
If I get into that mode, interestingly, even if I'm winning, I feel like, exactly.
Right?
Because it's not, well, how would you describe why?
I'm interesting, why do you think about that, Tristan?
Why do you think that is that we feel worse in that mode?
You're bringing up so many interesting things that I have so many views on.
So, first of all, which one is more profitable, right?
I mean, can applications whose business model is dependent on your attention, get your
attention better with your intrinsic motivations that are unconnected to how often you get more
likes? Or is it better and more profitable to have you extrinsically motivated? The thing that keeps
you coming back, like a drug user checking to see how many likes or feedback you get. I don't know if
you know this. There's a famous phenomenon now. You post a photo and you look at the initial set
of likes you get back in the first few 30 seconds, minute. You can basically tell in the first 30 seconds
or minute whether or not it's going to be a hit or not. And if it's not a hit, people actually
delete it they actually take it down yeah my niece is 15 and um the day she joined
instagram i actually felt a lurch in my stomach yeah um and i thought you know this
lovely car she's so kind she's so thoughtful and i thought exactly that that she's about to be
what's that brilliant phrase you use a deep deep deep oh downgraded yeah i felt like i was about
to see her literally being downgraded yeah yeah and i think about you know my godson's who were eight and
10 who I just don't want this for them.
I don't want this corruption of their values.
I don't want this corruption of their ability, their sense of self.
Like the thing that people don't get about why this is so alarming for the next generation
is not just like, oh, look, what's happening in them?
It's that this is native to them.
They won't know anything different.
You and I know what the internet used to look like in 1990 and editing.
it was being developed in people on news groups and being kind to each other and being good
to each other and what it looked like when people weren't addicted to how much attention they got
in their Instagram account selling their makeup thing for $10,000 a month and becoming a commercial
avatar.
Like, this is not normal.
And what's most alarming for the next generation beyond the immediate harms that we know
it's causing more depression and increasing correlates with suicide and things like this,
is that this is the new normal.
And it's not normal.
And that's why I feel like, you know, the Nina Simone song,
I can't remember the original author,
but I put a spell on you.
You know, technology's put a spell in us.
And it's not real.
And it's time we snapped out of it and said,
this normal doesn't have to be normal.
In fact, it's not normal.
And it shouldn't be normal.
It makes me think, like, when we see people flirting in public
and being really human with each other,
they'll be like, oh, my God, look at that human connection.
That's insane.
That's incredible.
I've never seen that.
And I honestly, I do feel that way sometimes.
Not the human connection one maybe, but just other ways in which, you know, by just being really human and really self-expressed and really, you know, just, you know, ourselves.
This is rarer and rarer.
So it had a yoga class, and there was a man and a woman, and they didn't have their phones or they were off or they're out of batteries or something.
And they were trying to figure out how to, how to, like, contact each other because they're sort of flirting and they couldn't really figure it out.
and the yoga teacher had to slide over a pen and paper
and was like, try this out.
I was just like, I'm witnessing a cultural moment right now.
This is like the 90s come back.
But literally, they could not figure out.
Right.
Because it was anyway.
It would be so strange to be an alien looking at human beings from space
and be like, what are they doing?
I went to the first ever internet rehab center in the United States.
It's not that far away since Spokane in Washington.
I had really interesting conversation there with Dr. Hilary Cash, who runs it.
I remember getting out of the car and absolutely instinctively looking at my phone and feeling really pissed off that I couldn't check my email.
There was no reception.
I'm looking into an internet.
Exactly.
You're in the right place, right?
So they get all sorts of people there, but they disproportionately get young men who are obsessed with these multiplayer role player games like World of Warcraft.
Now, this didn't exist then, but I'm sure now it would be Fortnite.
So it was disproportionately then.
I'm speaking to the young men there, who were very thoughtful and impressive young men, actually.
And after I was talking to Dr. Cash and her saying, you've got to ask yourself, what are these young men getting out of these games?
They're getting the things they used to get from the culture, but they no longer get.
They get a sense of tribe.
They get a sense they're being seen.
They get a sense they're physically moving around because kids, the figures on kids physically leaving their house is just shockingly small, right?
They're getting a sense they're good at something.
We have a school system that does not give young men a sense they're good at something.
something, particularly young men. But I began to think, I think what they're getting is like a
kind of parody of those things, right? So I think, I think the relationship between social media
and social life is like the relationship between porn and sex. I'm not anti-porn, right? But if
your entire sex life consisted of looking at porn, you'd go around pissed off and irritated the whole
time because we didn't evolve to masturbate over screens, we evolved to have sex. And in a similar
way, these kind of parodies of connection were being offered. There was a great line I thought about you
when I read this recently, Ed Hallowell, who's a kind of expert on attention problem, said, we've replaced
connection with stimulation as a society. So the moment the internet arrived, a lot of the factors
are driving disconnection, junk values, loneliness, so I go through a lot more in the book,
we're already accelerating, right? But I think what's interesting is the tech arrives and it looks
a lot like the things we've lost. We've lost friends, but here's Facebook friends. We've lost
status in the economy as inequality grows. Well, here's status updates, right? But it's not the thing we've
lost. And then, so you end in this terrible ratchet, which again, you know, infinitely better
than I do, where there's a phrase that people always use in 12 steps programs, you can never
get enough of something that's not quite enough. So we have this clearing of the way that made us
vulnerable to some form of addicted behavior understood in this broadest sense, not in an
individualized sense. And then the thing comes along that addicts us that then degrades us even
further and makes us even more vulnerable. It's like someone who, you know, has a low functioning life,
They're in an apartment or whatever and then they become addicted to crack and then they lose their apartment, right?
It's like a snowball that just keeps building.
You're in the wrong feedback loop.
Exactly.
But for that to happen to a whole society and culture and to see that play out in places, if I think about three places I've spent a lot of time, the United States, Britain and Brazil, and Brazil, to see the same factors happening in such a rat.
I mean, Britain and Brazil are really different.
And to see the same dynamics playing out in both with obviously many differences and all sorts of things that are different.
But to see those processes, it's really frightening.
So I think we need to do kind of two things.
We need to, I'm conscious of saying it's casually,
we need to do two things as if it's easy.
But we need to exactly have the humane technology
that you're fighting for rather than the life-destroaring technology
that we currently have.
And we need to restore the social, the health of the society
in every other way.
But those things need to happen simultaneously
because if we don't deal with the tech,
then it's like trying to heal a body
that's under constant biological attack, right?
Yeah.
As a technologist, thinking about the things that we've been talking about for the last, you know, hour and a half is, you know, how do you respect the fact that at a human paleolithic level, human beings are wired to be connected to nature?
And there's something soothing, calming about, you know, as you mentioned the example of the doctor who prescribed the gardens, the gardening project, the community gardening project.
How can we be automatically built into that?
I mean, think about a calendar that instead of just saying, hey, there's a little plus button, you can type, instead of getting a menu of which key do you want to talk.
to title your event, it actually gives you a menu of like, do you want to add some nature
to your week? Do you want to add some community time to your week? Do you want to add some
exercise to your week? Have these sort of templates almost for thinking about our lives and how
we want our lives to be structured in terms of our values. I mean, this doesn't have to be top
down. Values and needs. Yeah. And we could actually have whole menus and technology guided by
imagine sort of a values chooser. And then that is baked into the iPhone. I'm not trying to make this a
techno-utopian thing. I'm just trying to give people some hints of ideas, right? That, you know,
Imagine you pick the kinds of values that are important to you.
You're in control of them.
And then technology wraps around your daily choice making, your calendaring, can be in terms of your values.
So that instead of being based on the sort of race to the bottom of the brainstem dynamics we've been talking about, it's actually based on that.
Listen to the wisdom of your needs.
You have these needs for reasons.
A species that loves nature will survive.
A species that does not pay attention to that will end up with the Amazon rainforest on fire, which is where we are now.
Right.
So, to give just one example of many, we evolve these needs for reasons.
We need to listen to them.
We need to respect them.
We need to honor them.
The pain that comes when we don't respect them is something that we should really listen
to because at the moment what we do is we pathologize that pain.
We either say it's just a problem in your brain.
Now, of course, there are some biological components, but we say it's just a problem
in your brain, or we say with addiction, it's a moral flaw.
There's a whole range of ways in which we disregard those signals.
We need to start listening to those signals.
The fact this is a society where a third of middle-aged women at any given time
are taking a chemical antidepressant, where, you know, now more people have died in the opioid
crisis than in all the wars in American history after the civil war, that's a signal we should
be listening to and not insulting.
And if you follow it to the root of its pain, you find the unmet needs, and those unmet needs
can educate us about how to change.
They are depression and addiction have been presented as malfunctions.
They are in fact signals.
We need to listen to those signals,
respect those signals,
and hear what they're telling us.
Because they are telling us something really profoundly important
about who we are as human beings,
about where we've gone wrong and how to put it right.
Johan, thank you so much.
Thank you for the incredible work you're doing.
It's massively important.
On our next episode, we'll talk to Maria Ressa,
a journalist fighting the impacts of pervasive social media influence in the Philippines.
Digital products were first tested in the Philippines,
where English-speaking nation were 100 million people.
So we're a little test case for you.
If you don't do anything drastic, we really are your dystopian future.
Maria explains why and tells us what she's been doing
to help restore the country's media literacy and democracy.
We're trying to solve this.
problem. It's going to take all of us to figure it out. And we're starting to hold these
conferences, these virtual conversations online through Zoom, with members of our community to
read and share solutions. You can find a link and information about the next one at humanetech.com
slash podcast.
Your undivided attention is produced by the Center for Humane Technology. Our executive
producer is Dan Kedmi. Our associate producer is Natalie Jones. Original music and sound design
by Ryan and Hayes Halle. Special thanks to Abby Hall, Brooke Clinton, Randy Fernando,
Colleen Hakeas, Rebecca Lendell, David Jay, and the whole Center for Humane Technology team
for making this podcast possible. And a very special thanks goes to our generous lead
supporters at the Center for Humane Technology who make all of our work possible,
including the Gerald Schwartz and Heather Reesman Foundation, the Omidyar Network,
the Patrick J. McGovern Foundation, Craig Newmark Philanthropies,
the Knight Foundation, Evolve Foundation, and the Foreign Foundation, among many others.