ZM's Fletch, Vaughan & Hayley - Fletch, Vaughan & Hayley's EXTRA Lil Bitta Pod - 31st May 2024

Episode Date: May 30, 2024

Vaughan suggested we do some extra work today! (yay) Stories of when you complained and were actually wrongSee omnystudio.com/listener for privacy information....

Transcript
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Starting point is 00:00:00 The ZM Podcast Network. Fleshborn and Hayley's Little Bit of Pod. Treat yourself to McCafe coffee with MyMackers Rewards. Welcome to A Little Bit of Pod. And it's an extra little bit of pod today because we'd already done an extra little bit of pod and then all on the radio said, why don't we do some extra work?
Starting point is 00:00:20 No, I actually stitched us up and said we should do it. The flow over. I was just really loving the stories of when you complained and you were in the wrong. Yeah, there were some brilliant stories that we didn't get time to read out. So here we are, dear listener. I complained to one of the television breakfast shows that their clock was wrong. Only to be informed I was likely watching the show on plus one, which is where the show is just exactly an hour later.
Starting point is 00:00:45 Indeed I was, and I felt like, all right. And you could tell, though, that they'd obviously had that complaint before. Yeah, yeah, yeah. Totally, totally.
Starting point is 00:00:53 100. While working for Glassons in the 90s in Australia, I had a customer purchase a winter coat. She went and got it altered and then came back and asked for a refund
Starting point is 00:01:00 and said it's too short. I put it up against another coat because I noticed it had a different hem on it and it was 10 centimeters shorter than the other. And I was like, the fuck you are? And she'd made the complaint. Wait, what? So she was wrong.
Starting point is 00:01:15 This is from the other side of it. What the hell? She said it's too short, even though she'd had it altered. You little shit. I bought a whiteboard and it was faulty. Couldn't rub anything off. Please tell me. Okay, can I guess?
Starting point is 00:01:29 There was a protective layer. Bingo. Made the rep came in and I went full fucking Karen. Made the rep come in. Yeah, whiteboard reps. Who even knew? What a job. And went full Karen.
Starting point is 00:01:43 He just let me have my full rant and then just walked up to her without saying anything and pulled the plastic protectant off. Oh, that is so embarrassing. And like, what do you do? You've had that rant. You have to just crawl into a hole and die, right? You just have to suck it and be like,
Starting point is 00:01:56 I'm so sorry. That's really embarrassing. You've got to laugh. You'd have to. My hangry friend who just paid top dollar for pizza to be delivered, which took longer than expected, was absolutely livid and furious
Starting point is 00:02:08 when his vegetarian pizza arrived with burnt plastic all over it. No, my king, that's just what spinach looks like when it's cooked. It does. It goes all like shriveled up like strips. Yeah. It can go crispy, right? Yeah. Burnt plastic.
Starting point is 00:02:24 Yeah, but it does look like But you've actually Nailed that one That's so good Wife took some boots back Complaining that the front toe Was wearing And it wasn't good enough
Starting point is 00:02:32 Considering they were $400 The manager explained Very nicely Asked if it was a while Since she had worn A long toed shoe And explained it was Caused by her
Starting point is 00:02:42 Not lifting her feet When she was walking It took all of my powers Not to laugh At my wife's face long-toed shoe and explained it was caused by her not lifting her feet when she was walking. It took all of my powers not to laugh in my wife's face as she was being told that she needs to lift her feet while walking. Stop toadstripping your feet. And that's what she always says to the kids. Lift your feet while you're walking. You're going to wear those shoes out.
Starting point is 00:03:00 Well, this is a long one. Get into it. We're on the podcast. It doesn't matter if you go skew-iff. It's the Wild West in here. Okay. I recently went on Sertraline and got one box of 30, and the other day went to take my last one and ordered my repeat
Starting point is 00:03:15 through Manage My Health. Aspirin. Huh? Aspirin. They wrote Sertraline. What's it for? No, that's a- Oh, antidepressants. Ant wrote Sertralin. What's it for? No, that's a... Oh, antidepressants.
Starting point is 00:03:26 Antidepressant, yeah. And also called obsessive compulsive and conditions for OCD and PTSD. Okay. And social anxiety. Well, that got cancelled as they would have given me three months worth, but they didn't. So I called the pharmacy the next day and explained the situation and they weren't out of stock.
Starting point is 00:03:44 It was really bizarre. So I sent a message to my doctor, but it gave me a couple of days worth so I don't skip them because obviously you've got to keep going. Fast forward to last night when I see a little brown bag in my pantry hidden away. Well, there's the other two boxes that they originally gave me. Oh, God. Which I convinced myself hadn't existed.
Starting point is 00:04:00 Big boomer energy for someone who's just turned 29. Yeah. My girlfriend was living in London at the time and sent me a set of what I thought was earrings but there was six of them the same little flower but all different colours and I thought that's great you could choose to wear different colours at different times but no matching ones
Starting point is 00:04:18 I talked to her on the phone about them and said I thought they were really lovely but when I wore them they hung funny the flower hung towards the side, not towards the front. She told me that they were things to go around the base of your wine glass so that you wouldn't get your wine glasses confused. You identify your wine, those rings. Also, that would have been made of such bad metal.
Starting point is 00:04:38 Yeah. And big. Yeah. Pushing it through. Wine glass identifiers as earrings. That's funny. Very embarrassing. I'm thankful I didn't complain. I didn't know that was a thing, wine glass identifiers. Oh, yeah. Yeah. Pushing it through. Wine glass identifiers as earrings. That's funny. Very embarrassing. I didn't know that was a thing, wine glass identifiers.
Starting point is 00:04:49 Oh, yeah. It's because you know what a part of you is, but whose wine is this? Okay. You're the green one or you're the thing or sometimes you can write little names on them and they rub off. Okay. I thought a cleaner had stolen my passport and Lana accused the hotel and everything. They kept telling me to make sure I'd looked in all my bags. I was like, of course I've looked in all my fucking bags.
Starting point is 00:05:05 On the way to the embassy to apply for an emergency passport. Oh my God, on the way to the embassy? On the way to the embassy. I remembered I'd put it in the hidden pocket on my handbag. No. I'd get back to the hotel. Still haven't found it. Yeah.
Starting point is 00:05:18 That just cost me $1,000. They didn't. They went back and they apologized to the hotel manager in security. Oh, yeah. Could I? You'd have to. Oh, you'd feel like a right twat. I ordered my contact lenses online,
Starting point is 00:05:29 not realising that I'd ordered plus 2.5 rather than minus 2.5. Oh, no. So one's for the short vision, one's for long. I lost my shit as I went through trying on over three packets. I said, this must be a faulty batch. I can't see a fucking thing. It was my fault. I feel like all the complaints
Starting point is 00:05:48 like you get for eyewear and stuff are easily put down to the fact that they maybe didn't have their contacts or glasses on. Yeah. Yeah, that's so good. Somebody, where'd it go?
Starting point is 00:05:58 Where'd it go? A friend just went to Sydney and left a brand new moochie top in the wardrobe. Hayley, you'll understand the significance of this. We don't want to leave that behind. Several heated phone calls to management
Starting point is 00:06:07 as it was a work trip. So also a complaint to the company organiser about being stolen from the hotel. That was in January. Two weeks ago she found it in the top side pocket of her bag. It's May. I feel so sorry for all these
Starting point is 00:06:23 poor cleaners, these hotel room housekeeping. Yeah. Oh, totally. so sorry for all these poor cleaners, these hotel room housekeeping. Yeah. Oh, totally. That get constantly, yeah. Accused. Yeah, I'd actually have a GoPro if I was a hotel cleaner. GoPro running 24-7.
Starting point is 00:06:35 You can see your hands. You can see your hands. You can see everything. I'd actually have the GoPros on the wrists. Yeah. I'm not stealing anything. I'm just trying to clean your room. My son bought a large pool one summer.
Starting point is 00:06:44 The following summer I went to put it up And found one of the Plastic pipes were broken Angry I went to the warehouse And showed them Told them I no longer
Starting point is 00:06:50 Had the receipt But this is unacceptable And they'll be hearing From the consumer complaints Oh god They went and found A replacement part I took it home
Starting point is 00:06:57 Put it on A few days later I told my son about it And he couldn't stop laughing Because he bought it From Mitre 10 And he'd broken The plain lightsabers
Starting point is 00:07:03 Aww Good on the warehouse For just trying to Make the customer happy couldn't stop laughing because he bought it from Mitre 10 and he broke it playing lightsabers. Oh, good on the warehouse for just trying to make the customer happy. I complained to a rental agency about the same amounts in the water bills, but they had different invoice numbers. They were lots of the same amount. I wrote them all out and cross-referenced them. I was blowing another air hole out of a rental person through the phone and she had to tell me twice that's because of estimated prices. Oh, yeah.
Starting point is 00:07:28 I found that stupid. Because it's not actual reads. They just send the kind of like estimated. But then if they only check every six months and then they come back and it's well away from the estimate, you're going to get stuck with a big bill. Or if you've been using less water, a little bit of credit. I bought a brand new fridge, tried to plumb it, rang them to say, nah, you've fucked this up.
Starting point is 00:07:43 You've missed the parts. The parts aren't in the box. Turned out I hadn't purchased the plumbed version of the fridge. I'd purchased the manually fill the water box situation. Oh, no. My friend who was an interior designer said, absolutely not. We will not be having parties using that. And then said that sent one of her clients the unplumbed one when they ordered the plumbed one.
Starting point is 00:08:04 So they sent them a plumbed one. And I would just send them back my unplumbed one when they ordered the plumbed one. So they sent them a plumbed one. And I would just send them back my unplumbed one. Oh, okay. Cheapest creeper. Cheeky sons of bitches. This is why I'd hate to deal with customers. Oh my God, it'd be the worst. Because of this shit.
Starting point is 00:08:15 You just feel like, how dumb are you? Dumb. Absolute percs. Dumb percs.

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