ZM's Fletch, Vaughan & Hayley - Fletch, Vaughan & Hayley's Lil Bitta Pod - 21st April, 2025

Episode Date: April 20, 2025

On Today's Lil Bitta Pod; Hayley released her inner Karen...See omnystudio.com/listener for privacy information.

For a few years in the 1970s, the Mr. Asia syndicate made millions. Heroin creates its own market. It acts like a form of plague. Until jealousy, betrayal and murder brought it all crashing down. Clark would have threatened him. Go and kill him. If you don't, I'm going to kill you and your wife and your son. This is Mr. Asia, A Forgotten History. All episodes now available on iHeartRadio, Apple, Spotify or wherever you get your son. This is Mr. Asia, A Forgotten History. All episodes now available on iHeartRadio, Apple, Spotify, or wherever you get your podcasts. From the ZM Podcast Network,

it's Fletch Vaughan and Hayley's Little Bit of Pod. Welcome to A Little Bit of Pod. The big pod- excuse me. Wow. Man talking! Did you hear that? Interrupted. I beg your pardon. I beg your pardon. beg your pardon i just wanted to say to our lovely podcast listeners that the uh we're on holiday so stop saying that i'm working

currently in this you keep talking about this great holiday we've got coming on i'm gonna be the most stressed wrung out version of myself possible a fantastic holiday hayley's in australia doing shows yeah uh and the big pod will be back live on the 28th of april may i speak you may permission granted thank you men now that actually that that's become my character may i speak i've i've karen i've had to fucking karen why oh god so like like coming up a year ago we pulled out our couch from the wall to vacuum up all the fly corpses and all that kind of shit behind it and with aaron's meticulous eye to detail yeah he noticed that the back of one of our modular sections of our sofa was broken like the ply behind the material and

the padding and all that shit had a crack in it. Easy. Five-year warranty. I was under that. Whatever will approach them. Well, it's like nine months later and I cannot get an answer out of them. What, they're just ignoring you? They're straight up just ignoring me.

I've sent them like emails and emails and emails. I've gone into the show. It's an Australian company, but I went into the showroom that there's in New Zealand. They're like, we can't help you. It's Australian company. You're going to have to call this number. Called the number.

Finally got a call from them maybe just before Christmas. And they said, you're going to need to send us photos of the break. And I was like, can't see it. Could you send a video where you're rubbing your hands? I've done that. Okay. Yeah, what I've tried to describe it. You can't see it.

You just can feel that it's broken. So I was like, well, here's a video being like, it's there-ish. But like, does it matter because it's at the back of the couch? Yeah, but you know Aaron, like he knows it's broken. Wait, when you sit on it, can you tell it's broken? No, no, no, no. Then why do you care? Because it's broken.

And because it was really expensive. And I'm not having something break within a year that's really expensive. But now it's modular. You're going to get the new modular bit and it's going to look different. It's linen and it's faded. Like linen fades. I don't care because it's all going to fade eventually. It's all fading at different rates anyway.

So then I've sent two, three, four, five, six, seven, eight, nine emails with no response. Like what do I fucking do? You know what you need to do? There's no phone number. Get in there. Set up one of those. Can you spoof an email address? What do you mean?

And get a 60 Minutes Australia signature and say, Dear Furniture Company, it's Tara Brown from 60 Minutes. And this is an injustice. You know, they have those current affairs, all those shows in Australia. We are wanting to do a piece on the fact you've ignored a customer for nine months. Who paid X amount for a sofa in New Zealand. Oh, wait, are you allowed to imitate a journalist? Is that against the law?

Yes, policeman, no. But journalist, fine. Yeah, no, I can't. Willie Nelly. Tara Brown won't mind. I have deep respect for her. But I've used all sorts of no. But journalist. Yeah, no, I can't. Willie Nelly. Tara Brown won't mind. I have deep respect for her. But I've used all sorts of wording. My apologies.

I'm just making sure you received my two, like just chasing this up, keen to get it sorted ASAP too. Chasing this up, I've got to say, for a company I love, the customer service I've had over email and phone has been absolutely shocking. Yeah, that's shocking. Wow.

Can we work to resolve this? That must have really hurt them. What did they say to that? Nothing. So I said, Tracy again, can someone capital letters please get in touch with me? This has been going on for months and with very little contact from the company. Right. What if you email back like, I'm going to burn down your store. That'll get their attention. Yeah.

I'm going to bring my broken... You'll certainly know whether or not they're reading it. Yeah. I just get their attention. Yeah, yeah, yeah, yeah. I'm going to bring my broken- You'll soon know whether or not they know they're reading it. Oh, yeah. I just don't know. I don't know what to do. I've tried three different emails, phone numbers, nothing. It's crazy. I don't know what to do.

I'll get my ugly pants on. Like, you've even gone into the store here. I'm going to have to go back again today and be like, give me someone's personal phone number. Yeah. But this is not who I am. Wow, yeah, because you're sounding really like, you're sounding like 50s, 60s.

I know. I like it. Fuck them. I'm sorry, I'm not leaving this shop without a personal phone number of someone I can call right now. And then chain yourself. Yeah, I'll take my top off. You know how they chain themselves nude to trees?

I'm going to chain myself to a 9,000, it's not how much I paid, one of their expensive couches in there. I'm going to chain myself to it and be like I'm not going until I get a new back piece to my central modular. I'm not leaving. Grey linen, white linen. I don't care.

All nipples are equal and they'll be like, what's she protesting? What if they were like, here's a new modular but didn't take the old modular? Dude, that's my dream scenario. Because then you get more couch. No, the room's at max with the couch. Oh, okay, right. But I would take that central broken modular and I'll have it.

Have it for chilling. But have you thought about just fixing it, like taking it to an upholsterer and just... Do you know how much an upholsterer costs? So I'd have to reupholster the whole entire couch because it's the backing, which is all one piece. Oh, okay, right. Of this one bit. Yeah, right. Okay.

Not today? Not today. Good luck, Karen.