ZM's Fletch, Vaughan & Hayley - Fletch, Vaughan & Hayley's Lil Bitta Pod - 3rd December 2023

Episode Date: December 2, 2023

On Today's Lil Bitta Pod; Fletch knows a Secret Shopper!(Also, Happy Birthday Producer Jared!)See omnystudio.com/listener for privacy information.

The ZM Podcast Network. Fletchborn and Hayley's Little Bit of Pod. Treat yourself to McCafe coffee with MyMackers Rewards. Welcome to A Little Bit of Pod. Now, we had some drinks with friends at the weekend. We did. One of my friends up from Wellington. Yes, which is why I had to sleep on the couch.

Yeah, Hayley was relegated to the couch. Isn't that crazy? How many nights did you sleep on the couch? Two nights I slept on the couch. Two nights on the couch. Yeah, but my friend's there three. Love is tiff. Right.

Love is tiff. Yeah, it was like we're having a little tiff. But he was in first. He booked the room first. So I couldn't relegate him to the couch. Of course. For two of the three nights. Of course, no.

Even though if he was a gentleman, he would have given. If he was a gentleman. Yeah, but he's a gay. It's a good couch though. Yeah, yeah, gays aren't gentlemen. he's a gay. It's a good couch, though. Yeah, yeah. It doesn't count. It's a good couch. We could all sleep on it, though. It's a beautiful couch. Lovely. But one of the things my friend did while he was up in Auckland,

he did secret shopping. He was a secret shopper. What do you mean? Like, so they, this retail outlet gave him a voucher, and the person said, okay, you've got to make sure you test the staff and you've got to watch for this, this, this and this. Just go and spend this $50 voucher or $100 voucher or whatever it was on whatever you want. That's yours.

Just report back. Your experience. Your experience. Oh my God, I would love this because I demand very good customer service. And you love shopping. And you love shopping. And I love shopping. Fashion is your passion. Fashion is my passion.

And so he went in and he said that they like failed miserably. Oh no. I won't like say the store or the chain or whatever. But yeah, he said like they didn't even acknowledge him. Like you meant to say hello? But this is why they'll be testing because they'll be getting some feedback and they'll be like, okay, well, let's investigate further. Let's test.

So, yeah, apparently. And then he grabbed some clothes off the rack and they didn't even ask. And so then he went to the, like, changing rooms and no one was there or no one helped. So he just went in and tried them on. Did they throw the clothes at him and say, good luck, fatty? Yeah. Something encouraging before heading into the changing room.

Yeah, they're like, medium? Yeah. In what world, mate? And then there was something else he said at the checkout or when he went to pay that they didn't do as well. And he said, like, everything he was asked to check, they failed. So do you have to write a little email back and go like... Yeah, or I think he rang the lady or messaged her or something, yeah.

And said, bad, bad, bad. Bad, bad, bad. But then he got a shirt out of it. Oh, nice shirt. How cool is that? It's a nice shirt. It's a nice shirt. It's a nice shirt.

I want to do this. What a great, I would love that job. How did he come about this? Just a friend was like, a friend was asked if they knew anyone that would want to do this. Oh my God. And he was like, yeah, I'll do that. I'll do that.

I'll do that. Did you get tested when you worked at Shell? Yeah, all the time. Did you? Yeah, all the time. And I was on the forecourt, and they always said I didn't smile enough. Not out of warning. Because it was very important when you were selling gas to people

for $1.01 per litre and they were screaming at you about how fucking dare petrol be over $1 a litre. I know, the good old days. And one old man even threw a rag at me and I was getting paid $4.65 an hour before tax. It's important to smile. Oh my gosh. It's important to smile.

So important. And of course you set the petrol prices. Exactly. And I should have been set the petrol prices. Exactly. Yeah, and I should have been smiling because I, as a lowly paid employee, was absolutely reaping the benefits of those skyrocket high petrol prices. God, imagine that man now when he sees petrol prices. At least he's been gradually eased into it over decades. He's dead.

He might be dead. I'd say so. He was an old boy. If he's that stressed about it at that time, he's dead. And didn't they always have to ask you about... You always had to ask. On the forecourt, you always had to ask if the oil and water was fine. Remember when people were on the forecourt?

How's the oil and water? Oh, my God. And if they said, I don't know, you'd say, would you like me to check them? Or if they'd say, could you check it? You'd check it. And if they said it was fine, you'd be like, perfect. Yep. The pay it pump machines don't do it was fine, you'd be like, perfect. Yep. The pay it pump machines don't do that.

No, they don't give a fuck. They don't give a fuck about my oil. But when you were on the till, which I never graduated to. I wasn't allowed on the till. You weren't smart enough. Yeah, I was a wildly sullen fellow. Would you trust this guy to till? Nope.

Nope, he'd be swiping candy bars. You know why I did the test to get the till? And you know why The main thing was I wasn't allowed on the till Why I took too long To find the smokes Cause I'd be like

A pack of Pormal And I'd turn around And be like You're gonna have to tell me Which ones the Pormals are Cause it was just This wall of cigarettes The blue

Yeah the blue Yeah Yeah they'd be like Look for a red one So you'd be like Red red red red red Is that it No

Is that it No That's before they That's before they hid them They hid them Now it'd be even harder For young Smithy Oh god You'd be lost red red red red red no is that it well that's before they that's before they hid they hid them now it'll be even harder for young smithy oh god you'd be lost in there i wouldn't know yeah i'd have abs i assume now they're in some sort of filing cabinet under the counter that locks do you remember when that person got busted at a servo for swiping their own flybys yeah it was that was my i told you about that guy And the flybys police turned up. Yes.

What? Oh, yeah. He would just tape the barcode to his hand. And when someone said, oh, do you have flybys? They'd say no. He'd go, oh, okay. And he'd wave his hand in front of them. They're there.

They're up for grabs. He was accruing all of these flybys. Do you do that at supermarkets? I do it sometimes. People say, oh, do you have a New World card or something? And they say, no, I'm like, oh, here you go. You can use mine. Use mine.

Yeah. But see, that's two transactions in like a day. He was getting like 80 a weekend. That's so good. Yeah. That's because my local supermarket have like laminated little barcodes they leave by the checkouts for people that forget their cards. Yeah, same.

I should laminate my barcode swap it out you'd be reaping the awards i reckon you like scott did might get a visit from airpoints yeah the one card investigators