ZM's Fletch, Vaughan & Hayley - Fletch, Vaughan & Hayley's Lil Bitta Pod -7th November, 2025

Episode Date: November 6, 2025

On Today's Lil Bitta Pod; a long-running FVH saga is finally coming to a close!See omnystudio.com/listener for privacy information....

Transcript
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Starting point is 00:00:00 From the ZDM podcast network, it's Fletchfallen and Haley's Little Bit of Pod. Welcome to A Little Bit of Pod. Guys, here endeth a saga. I have been dealing with, I've mentioned it multiple times, I reckon over the last, I think it's 15, no, 13 months. Okay. That my couch was broken. And, um...
Starting point is 00:00:26 How was it broken? No, it's been longer than that. How was it broken? It's the back of the couch broke. The back would break. Oh yeah, right. And we only noticed that we pulled it out to vacuum behind. It was like, it's broken.
Starting point is 00:00:38 I would have just pushed it back against the wall and not bothered. Yeah. Not cared. Oh, well, like maybe we investigated it and had the worst customer service I've ever had in my life, completely ignored month after month after month, stern. I had to get very stern. Didn't you even go into the store? It went into the store because it's an Australian company.
Starting point is 00:00:59 We went into the New Zealand store, the only New Zealand store. And they're like, it's just not, we can't do anything about it. Calls, email, everything. Like, you can. It's, you replace it. It's a faulty product. Give me a new fucking couch. Honestly.
Starting point is 00:01:13 Honestly. Honestly, I'm trying to even look back in my emails how long ago this was. I'm pretty sure I emailed them first about this in April last year. Right. So it is much longer than that. I mean, it's so bad. It's ongoing. It's ongoing anyway.
Starting point is 00:01:31 Today, between 11 a.m. and 1pm, the replacement couch arrives. Wow. Are you kidding me? Are you for real? Are you kidding me? How about at least you get a brand new couch? Brand new couch, but, but... Because you're, you know...
Starting point is 00:01:46 Yeah, the last ones. Yeah, I know, but here's the thing. What's it? I was sort of hoping, because it's modular, so it's in four different chunks. Yeah. I was kind of hoping I'd keep, let me keep the old. shit one and I would be able to put just chunks of it maybe in the garage or have an ottoman there or something to kind of just use it or something what are they going to do it's literally
Starting point is 00:02:07 like it's made of it's got linen so it's all um sun faded yeah and it's broken on one bit and let's just say it's like covered in jeez i was going to bounce around that well no it's obviously you have your dinner all there and food yeah and then i've had so many friends over you might have noticed well when i had that party i don't have a coffee table in my room because the room's not like set out for it in the lounge i'm like just use the back of the thing just put your drinks on the back of the thing put you just put on the arm of the sofa so there's drink there's chocolate everywhere there's been only because you knew this couch was going back because i was like screw them and then my mum i'm i'm going away today so my parents have to deal with
Starting point is 00:02:45 the arrival of this and they emailed to confirm that they will be taking the old one with them and mum was like oh but it's a mess like i've got to get the bloody bithal on it and i said No, fuck them. So they're getting a filthy couch back. If they'd come and got it 13 months ago, it wouldn't have had the last 13 months of stains on. Yeah, exactly. They wouldn't have got a fresher couch.
Starting point is 00:03:07 This is why they have those rules for returning your undies. You're not allowed to return any like undies or... No, you can't because it's been worn. I would say this couch would be up there with bacterial levels of underwear. Well, let's just say when Vaughn popped over to feed Raleigh one day. I said it, you know, probably serves your best to not sit on the couch. And he said, copy. Yeah, we all went around...
Starting point is 00:03:24 And I have my children, and I did that thing where you guard them from something dangerous, and you're like, keep walking, keep walking. For God's sake, don't touch it. I know. I just, like, it literally has been, I'm, like, pretty lenient with bad customer service. It's sort of like, oh, come on. This has been, like, shocking. And also, like, from a really boogey company, too.
Starting point is 00:03:44 This is one of the most expensive pieces of furniture I have. And I bought it from this company being, like, this is a couch I'll have for, you know, 10 years. Yeah. Oh, my God. I mean just absolute Bullshittery But finally the saga is Until this one breaks
Starting point is 00:04:00 What happens if this one breaks? Yeah it has been 13 months If this one breaks I'm gonna go I'm just gonna It's bean bags on the floor It's washable slip cover beanbags on the floor You know what you can't be
Starting point is 00:04:12 White plastic warehouse chairs Yeah yeah Because if they break Just replace Unless though Because you guys are boys And boys love Lean back
Starting point is 00:04:21 They don't take well To a lean bag Well, next time you come to my house, yeah, please be prepared to sit on beanbags and plastic warehouse chairs.

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