Camp Gagnon - The Wild Breakthrough in Blood Pressure Checks
Episode Date: August 11, 2025Today, Will Ahmed, Whoop CEO, joins us to talk about health and AI. We’ll discuss AI technology that tracks blood pressure, FDA Mandates in AI, Wellness Use vs Medical Diagnosis in AI technology and... other interesting topics… WELCOME TO CAMP! 🏕️👕🧢 GET YOUR CAMP DRIP HERE: http://camp-rd.com🏕️ Get Today In History Email Here (Free): https://camp.beehiiv.com/🎟️ 🎫 Comedy Tour Tickets Here: https://markgagnonlive.comTimestamps:0:00 Intro2:16 Squash and Padel10:30 Fatherhood As An Entrepreneur, wake-up calls, Success Roadmap, Hustle Culture27:17 Outcome mode vs Gratitude System, Blood Test29:45 AI Diagnostics on a human32:15 AI and having a personality, AI helping navigate through health issues37:30 AI helping with nutrition intake, glucose monitoring, neuralink 44:33 FDA Regulating AI technology, Working with the FDA, Reading blood Pressure1:14:00 Millions of Dollars To Buy Whoop, Are You Still Ascending?
Transcript
Discussion (0)
Three years ago, we started working on non-invasively measuring blood pressure.
So a WOOP member would put on a cuff.
They take three readings.
They enter those three readings into the WOOP app.
And then their forwards, they get a daily estimate every day from WOOP of their blood pressure.
And it's super accurate.
That's interesting.
I was describing starting a company.
I was 22 years old.
And at the same time, Nike was about to enter the space and Apple was rumored to be entering the space.
It seemed impossible that you'd build a measure heart rate from me.
the wrist, let alone at the same accuracy as a chest strap. We banged on that for like over a decade
and got really good at it. Now we sit here and we can do blood pressure really well. Will the current
AI models be able to reference all of the retroactive data from the very first day that you put on a
whoop even if it was in 2017? Yes, using the whoop app is like you've got this world-class coach
over your shoulder looking at the app with you and telling you what to do. We want our members to be
able to live healthier, longer lives. If you put really smart minds against something for a long
enough period of time and it doesn't defy physics, like it's plausible, humanity tends to win.
What are the other problems that you're trying to solve when it comes to implementing AI with
health and fitness? Will, what's up, dude? How are you? What's up, Mark? Thanks for having me.
Of course, man. Thank you for having me. And by having me, I mean literally in your building,
For anyone watching right now, I'm not in my campsite in Brooklyn where I typically like to reside. Instead, we're in beautiful Boston, Massachusetts, in an amazing building, truly. I mean, this is like five stories of everyone wearing whoops. I mean, it's like, if someone's not wearing a whoop in here, are you a little bit like, yo, how'd you get in? You know what I mean? Actually, definitely. If someone's not wearing a whoop, I'm like, this might be an outsider. Yeah, yeah, yeah, yeah. Because every whoop member of the team, of course, wears the product. And so that is, yeah, that I would say that's a red flag.
Yeah, that's absolutely right.
I mean, that's why I wore mine.
Yeah.
You know what I mean?
David, on the other hand, sitting in the corner, did not wear his, which is, in my opinion,
I think, disrespect.
Come on.
And just no decorum, no class.
There's a bunch of stuff I want to talk about.
I want to talk about FDA.
I want to talk about your personal entrepreneurship journey.
I also want to talk about fatherhood, which you and I sort of share in common at a specific
window in our lives.
But I, I am a person that's fascinated by culture.
And we were speaking briefly before.
you have an Egyptian heritage that has, in my opinion, made you a phenomenal squash player.
Can you explain why the Egyptians dominate squash?
It's a great question. My dad is Egyptian. I grew up in Alexandria. I traveled with him when I was
younger to Cairo probably 10 times before the age of 16, and I would play squash there. And
first of all, the Egyptians are like the best in the world at squash. Ali Farag, who just returned
retired as world number one is Egyptian, and he was one of my teammates at Harvard. So it was
cool rooting for him, too. And I think it has something to do with the climate and the culture.
So for those who aren't familiar with squash, it involves a very soft ball on a court that, you know,
kind of looks like a racquetball court. And the difference is that you have to run a lot more.
So you're kind of constantly running in and out of the corners to retrieve the ball.
And the hotter the environment, the more the ball is going to bounce, which means that in turn, it's harder to end the point.
And, you know, at a very elite level, squash players are really fit cardiovascularly.
And so they'll be tracking the ball down from all corners of the court.
And I think the Egyptians, because they grew up playing in such a hot environment with the ball being so bouncy,
had to figure out how to put the ball away.
And so they have by far the best hands in the sport, I think.
and also the most deceptive shots.
And so you'll see a great Egyptian player like hold his racket for a while and then flick his wrist right before he hits the ball.
And, you know, sure enough, the player will all of a sudden his opponent will be running the wrong direction.
Or, you know, they'll be really good at what's called hitting the nick, which is where you slot the ball, like right into the glass and floor area.
And so, like, right in that little crack, it makes the ball, you know, essentially roll instead of bounce.
And then, you know, I think just with generations, it compounds a little bit where young kids are taught how to hit drop shots and how to, you know, be deceptive at a young age and that's part of the culture.
So Egyptians are deceptive is what you're saying.
Deceptive and good at putting the ball away in squat.
Only in squash.
Yeah, in squat.
Okay, okay.
That's fair.
Okay.
my favorite game that I played since soccer. I grew up playing soccer my whole life. And now I'm
playing paddle. It's like phenomenal. What was the thing that got you into playing that? Like,
picking up a new sport in your 30s is a pretty, is a pretty bizarre, you know, occurrence. I think
most people are just like, dude, I play ball. That's it. Well, I'm actually one of those people who's in
the camp of you always want to be trying new things as you get older because if you can find
sports, exercises, activities, I mean, for a lot of people, weightlifting, if you can find things
that you're going to be getting better at as you get older.
older because they're new or because you're now investing in them, I think that's just great for you.
Like, it's a great feeling to be learning something and improving at it. And I think more often than
not, you know, people who are college athletes at something kind of let themselves just decay
at everything else as they get older. But there's a bunch of things you can do and actually get
better at. And so, anyway, as a mindset, that kind of put me, that put my antenna up to these new games
like pickleball and Piquel and Pekle ball and, you know, Barry's boot camp and all these different
sort of fun activities, surfing more recently, although I'm terrible at it.
And pickleball, I think, is a pretty lame game.
We can talk about why, like, as a racquet sport guy who grew up playing squash and tennis.
Like, I didn't like pickleball.
But paddle is a phenomenal sport.
It really is.
And in a lot of ways, it feels like a merger of squash.
squash in tennis.
And it's pretty strategic game.
You know, one thing I look for in racket sports is how easy is it to pick up and then how
great can you become?
And I feel like with pickleball, the reason it had so much growth is it's super easy to
pick up.
The learning curve is...
But if you watch, like, the world's best pickleball players, I don't know about you.
Like, it's totally unwatchable for my standpoint.
And that's no criticism.
of them, it's just more of a criticism of the sport, which is that at the highest level,
it doesn't look that exciting.
Whereas paddle's super easy to pick up.
But then when you watch the highest level of paddle, you're like, holy shit.
The ceiling is high.
These guys are running outside the court and, you know, diving.
And like, the whole thing looks really, really dynamic and exciting.
There's flow.
There's, like, chemistry.
The whole thing has, like, pace.
Yeah, totally.
You can just see, wow, there's 10 levels to this.
Yeah, yeah, yeah.
And so that gets me excited when I look at a new sport.
Yeah.
And not to mention the learning curve, you can pick up, you know, you can start playing paddle
one week.
And within like four weeks, you've multiplied four times in terms of your ability to play.
Totally.
With no racket experience.
I never played a racquet sport growing up.
And I picked this up.
And I was like, dude, this is so fun.
It's so fun.
And it's great that it's more of a team, you know, or more of a doubles sport.
You know, you don't really see people playing singles.
I think that's fun too.
That's true.
It does require community, which,
I think is like so fundamental. I mean, now more than ever, but I think with just sports in general,
like the whole point is community in a way. And paddle necessitates it because you need a partner.
And you need four people at least to get together. And by the way, there's not enough courts.
So it would be hosed if there was only a bunch of singles players because it doesn't feel like there's enough courts around the world.
Yeah. I mean, particularly in the U.S., it's interesting. I first started playing when I would make trips to the Middle East because it's so big in the Middle East.
Right. And it seems to be a sport that's grown very fast around the world.
the U.S. is sort of catching up.
Dude, I think in COVID, Sweden built like 20,000 courts.
It's like something insane.
You're like, you mean 2000?
No, 20,000 courts.
Whereas in the U.S., I think there's like a thousand maybe.
You know, like it's.
And I wonder, I wonder where tennis is 10 or 20 years,
because if a lot of people start playing paddle instead of tennis,
that'll change tennis.
Oh, absolutely.
And I think, again, I think the issue of tennis is just a learning curve.
You're just chasing balls, like the first month that you're playing tennis
if you just started when you're 30.
Whereas the paddle, you can pick it up and be like,
oh, I'm actually decent at this.
Yeah.
Like, you can kind of figure it out as you go.
What's up, guys?
I'm on the road.
That's right.
I'm going to Burlington, Vermont, Montreal, Toronto, Detroit,
and a bunch of other dates that I will be adding to my website,
Mark Gagnon Live.com.
I would love to see you guys there.
Obviously, if you don't know, I'm a stand-up comedian,
and stand-up comedy is my passion.
It's the thing I love to do.
And seeing you guys all come out to the shows truly makes my life.
I hang out after the show and say,
what's up to everybody. So if you want to come through,
check out the show, say what's up to me. It would mean
the world. You can see me at all these dates
and more on my website, Mark AgnonLive.com.
And I'll see you guys on the road. We got merch.
If you don't know, we got camp research
and development merchandise. You can see it right here.
Also, my buddy Andrew Schultz was actually just out
hanging with his fam, having a good old time. All of a sudden
a dude walks up and goes, yo, what's up, Schultzzi?
And guess what he was wearing? This shirt right here.
So shout out to that legend, whoever you are.
You're the man.
I appreciate that.
And if you want to copy your very own Camp Threads,
go to camp-d-R-D.com.
We're dropping all sorts of new gear.
You can see some of the images here
of some of the products that we got.
And anytime you buy a t-shirt,
you help this show directly operate.
It is a huge, huge lift.
And I'm very grateful for everyone that reps the gear,
especially at the live shows,
seeing you guys wearing the t-shirts at the shows,
truly makes my life is the coolest thing ever.
I cannot believe people are actually wearing clothes
that me and my friends are designing
and sending eye message chats,
you think this is cool.
It's the craziest thing in the world,
and I'm so grateful for everyone that does it.
Check it out.
We got the link in the description.
Now, let's get back to the show.
Yeah, I think that's, I think about that now that I'm a dad.
I'm like, what sports am I going to get my kids involved in?
I'm actually curious about that for you.
How old is your son?
Five months.
I mean, that's awesome.
This is an interesting transition point for you as an entrepreneur,
having a child.
This is your first kid, right?
Yeah, first kid.
To me, that's interesting, because I have a son.
He's 10 months.
A little ahead of me.
A little bit in some ways.
But like I found that my whole perspective on the work that I do and my life has changed so fundamentally from having a kid.
And a lot in like preparation, but also like narrowing my focus in a lot of ways.
So I'm curious how has parenthood affected your focus as an entrepreneur as a CEO, as someone that is running a massive company?
Well, it's interesting.
As an entrepreneur, you are thinking a lot.
lot about the future and like what the future should look like. And in my case, I think about the future,
particularly in a specific lane, which is around health and how do we make the world healthier
and how can, you know, the health care system be more effective in the next decade or two,
and how can this technology continue evolve and replace the doctors off of us and so on and so forth.
And so in some sense, you think about the future in an ambitious way, but in another way,
like a somewhat narrow way. Like I'm mostly focused on the future.
as it relates to health.
And I think one of the biggest wake-up calls
to having a son is all of a sudden
you think about the future
in all these other dimensions.
You know, I hadn't been thinking that much about,
okay, what's the education system
look like in the next 20 years?
Now I think about it a lot, right?
Because, like, you want your son to, you know,
live through that and have a great education,
whatever that may look like.
And, you know, you start to pay more attention
to things like collapsing fertility rates.
And you start to wonder, well, you know, how is AI going to affect relationships for humanity?
Yeah.
I think having children is like a beautiful experience in a lot of different ways.
But one way that I think it's very important for society at large is it makes the current generation that's in
charge, so to speak, care a lot about the future.
Like you really want the future to be better so that your children have a better future.
Yeah, you have like a real investment.
You have a stake in it.
And I think everyone cares about the future sort of philosophically, right?
Like you're like, oh, yeah, I want things to be good.
I want my legacy to be great.
But once you actually have a child, like it creates a very real politic operation for how you're going to deal with your day-to-day life.
Like, no, no, no, I'm going to give him something either on a personal basis like, you know, an inheritance or on a social basis like the, you know, country or the world that I leave behind.
And it's really kind of changed my perspective a little bit on, I don't know, like, the, you know, like, the country.
the work that I'm doing and the amount of time
and how I actually manage work-life balance.
That's been the biggest challenge for me.
Because before I was just like, all right,
I'd like hang on my friends a little,
I hang on my wife a lot,
and then I do work the rest of the time.
You know, it was just like focus on just like hustle culture.
Yeah, growth, just like getting better.
And like I think my obsession with health
is kind of intersected with that a little bit.
Like just like optimization and like,
I want that to kind of permeate into every little element of my life.
but now that I have a kid, I'm just, I'm forced to do nothing in a lot of ways.
So I'm curious how has that affected just on a personal basis like work-life balance?
Like five months is not a ton of time, but it is enough time to have, I think, the way that you operate be fundamentally shifted.
I subscribe a little more to this idea of work-life harmony than balance.
Harmony is this idea that you're going to have these things coexist in a really healthy way, whereas balance sort of implies that, like,
Like, if you spend an hour here, you're going to spend an hour there.
And I gravitate to harmony because there are just situations where you have to be all in on one or the other.
One of the hard things about the timing of my son's birth, which was like late February, is it was about, you know, six or eight weeks before we were launching this product that we've been working on for three years.
And the lead up to a launch is just an insanely intense period of time.
And so I was traveling a lot more than I wanted to be.
And I was just working a lot more than you probably otherwise would have wanted to be.
And at the same time, I knew that this period was going to happen.
And so I booked this pretty awesome three-week vacation in June on the other side of the launch,
where I'd be able to kind of drop off the grid in Italy with my wife and our son, you know, knowing that I'd be on the other side of it.
and so that was like a pretty amazing trip that we just we just came back from not that long ago
so to me that that's that's what I think of when I think of harmony where you know sometimes it's just 9010 and then
sometimes it's not you know 9010 the other way right and and I think that's okay uh I will say I've
gotten increasingly deliberate I think I was always pretty good with time management but you know if I can
duck out 30 minutes early to be at home when he goes to bed for bedtime like you know
that's a big win and admittedly I still miss more bed times than I'd like. But, you know,
those are the things where you just feel like an sort of increased sense of urgency or
deliberation. Yeah. I also find the bar for I'm going to go to this thing that I'm being
asked to do. It's just gotten a little bit higher, right? Like you just, whereas before maybe I was
I would say yes a little bit more often or if I wasn't sure I'd still get on the plane, you know.
And now it's like, well, I'm just going to be a little more selective.
Yeah.
And so in some ways I'm grateful that I started this company before I had kids because I do think when you're trying to make it,
when you're kind of in that more zero to one stage, like I do think there's a lot of sacrifice that comes with that.
And I'm so glad that I'm at a stage now where I can have some of these tradeoffs because it's just hard.
It's hard to be a great entrepreneur and a great father all the time in harmony.
And how old do you know?
35.
Which to me even like having a kid at 35 by New York standards is like almost like relatively young.
You know what I mean?
Like all my friends in the city that have kids.
Like again, I'm.
It's crazy how much that's changed in the last like 30.
30, 40 years.
Bro, it's, I mean, we're talking about fertility rates.
It's, like, it's wild.
But I also recognize, like, New York is a very specific pocket of people that are hustling that are, you know, addicted to caffeine, negatine, and, you know, other stimulus.
So it's, yeah, it's a place where people go to make it, get money and, you know, like, delay having families.
But even having a kid at 35 is, like, I think a pretty, it's an interesting move on your part because I do think it indicates a desire to have a family and, like, be focused.
on things that exist outside of, you know, your work persona, so to speak, you know.
And I know a lot of people that are so focused on work that they wouldn't even,
they always say like, oh, yeah, have kids when I'm done, you know, but you're still very
much in the middle of it. Like, you're dropping new products and launching new features.
And then also, you know, harmoniously being like, yeah, I want to have kids and, like,
raise a family. And I just think it's like an admirable thing to do that I hope other
entrepreneurs kind of take, you know, a little bit of encouragement from, I guess, you know?
I appreciate that. I mean, I think that you can do it. I think you can balance these things or
manage these things, I should say. And by the way, it really helps to have a great partner.
Like, you want to get that piece of the equation, right? And so I have a lot of gratitude to
my wife who's been able to balance a lot as we've welcomed little Thomas. That's our son to
to the world. And look, it feels great.
It's really cool when you get to spend time with this little dude and hold them and hoist him up in the air and he smiles at you and you kind of feel whole suddenly, you know.
It's, it is, yeah, it's an amazing feeling.
Yeah, no, true.
I feel like it is, I mean, I've heard people say similar things, but it is kind of the main event in a way.
Like, so much of what I have tried to build through comedy and podcasting and entertainment has kind of paled in comparison to,
this sort of legacy feeling that I have when I'm with my kid.
I'm like, oh, this is really kind of the immortality
that I think so many people are trying to achieve
through their work on earth,
which I don't think is futile.
I don't think the task is trivial
to try to create something great while we're here,
and I think that it should be something that we should strive for.
But ultimately, I do look at my son,
and I'm like, oh, the memories that we have
and the way that you might talk about me to your kids
and then to your grandkids,
I feel like that legacy is, I think that's the statues that people want erected of themselves
kind of exist in their children in like a metaphorical sense, you know?
And I think that both can be done, but for me at least, I just didn't expect to have such a sudden
onset of emotional capacity and sort of like broader belief about myself through having a kid, you know?
Yeah, it definitely widens your emotional range and I think it gives you more perspective.
There's an interesting evolution that I think happens for every entrepreneur that also in a way ties to having children.
And that evolution is this idea that initially you're very outcome driven.
And so it's all about, okay, I need to raise this much money or I need to get the company to this valuation or we need to have this much revenue or, you know, I need to have this many subscribers or, you know, fill in the blank, whatever your hustle is.
And then sure enough, you kind of drive and drive and driving, driving, and you get to that thing that you said was the gate.
And then, of course, you don't feel the thing you were supposed to feel or you've used up all the dopamine to get there.
And so you say, okay, well, no, actually, I just, I had the wrong number.
It's a bigger number.
You know, that's when I'll feel, you know, I'll feel good about things or that's the outcome I need.
Yeah.
And look, I think every entrepreneur is guilty of that to different degrees.
The key is to move away from being super outcome driven
and manage to stay driven while also being grateful.
And so it's using different chemicals in your brain too.
So the outcome mode is like a dopamine system,
but you can burn out on the dopamine alone.
And so the gratitude system is the serotonin system,
and that also makes you happy.
And sometimes entrepreneurs worry that if they're too pleased,
with where they are today, like it'll hurt the drive system.
The complacency kills you.
But it actually doesn't.
It's, it's, you can be, you can be hyper driven and appreciative along the way.
And, uh, and that, that in turn will make you, one, I think, be able to run for longer,
but also kind of have a healthier mindset.
And, uh, and I, and I bring that up because I think in the context of having kids, it's,
it's not about, again, trying to seize this sort of notion of, like,
like immortality or it'll be great when or, you know, I need my kids do this thing so that I feel
something. It's much more about just appreciating the fact that you have a child and getting to
see the interactions and seeing the kid grow and seeing that learning on like a week by week basis
and the evolution and in a way getting to relearn yourself like an appreciation for the world
around you, you know, when you see a kid play with a toy for the first time or a ball for the
first time or, you know, look in a mirror for the first time. Like, all of a sudden, you're like,
yeah, wow, look at all these things around us. Developing consciousness in real time is pretty bizarre.
Yeah. And so I think a lot of the battle for a hard driving entrepreneur is to be present. And I think
a lot of the magic of being a parent is to be present. Yeah. Yeah. I've heard someone say that
kids slow you down, and that's the point.
Yeah, that's a good way to put it.
And I do think about that.
Like, if I'm, like, rushing, but, like, I can't get, like, his shirt on.
I'm like, okay, the point is to kind of, it's okay, to take an extra four minutes.
It's not that big of a deal.
I'm curious with a newborn, how are you sleeping?
Reasonably well.
Fortunately, he's a pretty good sleeper, and we've got a nurse who's terrific who's helped with some of that.
Oh, that's awesome.
Yeah.
That was the thing, to be honest with.
you. I stopped wearing my wub for three months. Because the sleep was that bad. Truly. I wore it every day for,
I mean, probably like two, two and a half years. And then a few months ago, I took it off. And I was
like, I just every day waking up being like 20% recovery. Yeah, it's hard. It was just bumming me
out. And then thinking that I was sleeping better than I was and then seeing it and then just seeing,
no, you slept terrible. You slept terrible. For like the first few months of his life,
honestly bummed me out. And I was like, dude, what is the point?
Once you get on a sleep schedule, that's where...
Now it's been fine.
Yeah.
But I do think Whoop needs a dad mode.
It needs...
You need a button to be like, hey...
Feedback heard.
I have a kid, so just don't judge me too hard right now.
We're working on that, actually, with this, a lot of the AI work that we're doing, which
is going to make the coaching and the feedback in the app be so much more catered to you
and what you're experiencing in your life.
So adaptive learning, it's like, oh, you have a child right now.
Yeah, and all you'd have to do is tell Whoop at one, you know, at some point, hey, I've got a
newborn, he was born on this date and all of a sudden that'll completely change the way
who talks to you.
Interesting.
And would it change sort of like your relative floor?
Would it be like, okay, you're typically getting this much recovery, but we understand that
given the circumstance for the next few months, you'll be getting, you know, this recovery?
The scores wouldn't change, but the coaching on the scores would change.
I see.
So it would give you a little bit more permission to be run down and maybe scolds you a little less
for being run down in the case of.
Dad mode.
Yeah, yeah, yeah.
No, that's really cool.
The AI implementation I've found really interesting.
Like, even just on the app, going into, like, the AI coach being like, hey, what time do I need to go to sleep to get better recovery?
And just being able to ask and not have to search through a UI and actually find it for myself, just being able to go to a place, be like, hey, this is what, what do I need to do?
And being able to have someone just tell me is really transformative for health, I think, in a really broad way that I don't know if people really are anticipating.
But I think it's going to fundamentally change fitness.
I'm glad you said that.
And it's going to get a lot better for what it's worth.
I mean, we're making some big investments in it right now.
And one big piece around it is personalization.
So it should talk to Mark differently than it talks to Will, differently than it talks to Jack and so on and so forth.
And that could be based on where you are in your life.
That could be based on what motivates you to be successful.
You know, some people probably want like a hard-oh.
Some people need a little bit more of a comforting, loving voice, you know, and anywhere in between, right?
That's sort of the brilliance of coaching.
There's going to be a whole memory component where essentially everything that you input in the journal and you tell whoop and so on and so forth.
Whoop will just remember and that'll be used in the context of how whoop coaches you.
There's a lot that we're doing right now around structuring the data.
So, you know, I've got like between,
10 and 11 years of continuous physiological data on WOOP. That's a pretty fascinating data set.
It's probably one of the largest physiological data sets on a human being ever. And how does
whoop use that data so it feels like it's at my fingertips, right? And how does it reference
different periods of time? And that's going to be a very interesting question. But essentially,
we want it such that, you know, once you've spent like a year on Woop, the idea that that, that
you would want to use a different product should decrease dramatically
because of the value that you're going to get from all the context of this period of time
versus that period of time.
Right.
Could be different seasons, could be different locations, could be different places.
You know, all these things affect how you slept or you recovered or your motivations.
And there'll just be so many more insights at your fingertips.
Will the current AI models be able to reference all of the retroactive data
from the very first day that you put on a whoop,
even if it was in 2017.
Yes, and even more exciting than that,
it's also going to be able to reference other data sets.
So, for example, we're coming out with advanced labs this fall.
Advanced Labs is going to allow you to upload all of your past blood tests.
So, you know, if you've ever done a blood test or your doctor
or you've used one of these other platforms, Quest, and whatnot,
you'll just be able to upload that.
And then WOOP will essentially store it and beautify it across all of our different graphs.
and then that data will live within, again, this memory of understanding who you are.
And then on a go-forward basis, you'll be able to do blood tests through whoop.
And so it'll all feel under the same umbrella.
And you can imagine over time adding more of these data sets.
Because, you know, I have access to a lot of the best doctors and researchers and obviously
I run this company and I've got whoop on and da-da-da.
And yet it's still kind of hard to connect all these dots, right?
Like you've got some blood test over here.
You've got a DNA test over here.
You've got a doctor visit, you know, maybe two doctor visits in the last 12 months.
Oh, I had an MRI because I had surgery recently.
It's very decentralized.
Yeah, there's just like, and what do you make of all of it?
And often you've got different doctors even at times.
Like when something goes wrong, you're seeing multiple doctors.
You have different doctors at times telling you different things because they don't have all the same information.
And so all of this data needs to live under one umbrella.
And there should be a powerful AI that sits on top of it that you can communicate directly with to make sense of it.
Yeah. And then ideally give some insights for how to proceed.
Oh, yeah. By the way, that's the punchline, which is. I don't want to say prescriptive, but I mean, in a way, it is.
You should be coached to be healthier and it should be super proactive and preventative. You know, we've got like a chronic disease crisis in this country. And, and, and, and, and, and, and, and,
many places of the world, but I am quite concerned about America's health care system. And, you know,
Americans now spend more on health care than they do on housing or food, which is insane. And I'm
hopeful that continuous physiological monitoring, coupling data and putting it all under one umbrella
and powerful AI is going to be able to help shift that. Yeah. And I mean, just the diagnostic ability of
something like chat GPT, to me in the past year has been tremendous.
Like, I had a friend recently who had a hip injury, went to multiple different doctors,
got multiple different MRIs, all of them kind of told them different things.
You should get a surgery.
You just need to do physical therapy.
I don't see anything wrong.
I mean, just the entire spectrum of political opinions and didn't know what to do,
submitted everything to chat, TBT, and within like five minutes of questioning,
diagnosed almost perfectly what his issue was.
And he went back to the physiologist or the doctor that actually gave him that sort of diagnosis.
And he was like, yeah, this is exactly almost more descriptive than what I was thinking it was.
And then he got surgery and it was to the T exactly what the issue.
Like once they actually cut him open, they're like, yeah, it is a cartilage issue.
And to me, I was like, he went to so many different people, spent so much money and this AI was able to diagnose it immediately.
Yeah, I think, I mean, in the immediate, it feels like AI plus your doctor is better than one or the other.
Right.
There's sort of a clumsy thing that's being done right now, which is like, should you ask your doctor or should you ask AI?
Well, it's like, okay.
Yeah, it's like, I mean, wouldn't it just be better off the doctor was asking AI too?
You know, like, like, let's just, let's create the best system we can.
Yeah, maybe in the long run, you only need to go to the doctor.
when something's really wrong or you need to have surgery or so on and so forth.
But right now, like tomorrow, we should just get doctors using these tools.
Yeah.
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I'm curious how can Woop avoid some of the other issues that, you know, different AI models have had?
So, like, for example, like, I found Chad GBT, even with having, like, a trainer or like a coach, I'll just program be like, okay, be Dave Goggins, be Jock-Willink for me.
Give me, like, my eight-week block.
Like, give me whatever my training set is.
And then over time, it becomes softer.
And then over time, it kind of loses personality.
And I don't know what is happening internally within the API.
but the voice changes. So I'm curious, is this an issue that you're aware of as far as like
models kind of forgetting information or changing over time? And is there a way to remediate that
within WOOP internally? What you're describing sounds like an issue with personalization and memory.
Right. And I think the model companies are trying to decide right now how much of that they want
to own versus how much they want to be just a great model. Right. And,
And yeah, it sounds like that specific case, something didn't really follow on the personalization and memory standpoint.
Because the version of it we're building for whoop, if you told it those things, it wouldn't forget that.
And if it was a hard O on day one, it's going to be a hard O on day 100 until you tell it, hey, I want to go back to dad mode, you know, or whatever.
Pick whatever analogy you want.
Right.
That's interesting.
What are the other problems that you're trying to.
solve when it comes to implementing AI with health and fitness?
I like to just sort of think backwards from the member experience, right?
I think sometimes it's easy to get so obsessed with the technology that you kind of keep
building technology and then figure out what to do with it.
But really, you want to start with what is the member experience and then figure out how
the technology applies to that.
I think the member experience should be to navigate any.
health issue in your life and to have this partner in crime, so to speak, to do that.
And we want our members to be able to live healthier, longer lives.
You know, we recently updated our mission to unlock human performance and health span,
which reflects really the evolution of the company, which was all around human performance
and the pinnacle of sports and athletes, with health span, which really reflects this idea
that it's not just how long you live, but living at a higher quality.
And we want people to live longer quality years.
And where the experience kind of is really important is when you're looking at your data,
you can quickly understand it and know what to do with it.
I think WOOP has been good at this historically in the sense that we've always tried to
summarize information and layers.
So if when you opened the app, for example, we just showed you all the things we collect,
you would be like totally overwhelmed and have no idea what to do with it.
So, you know, just the idea of from an experience standpoint, okay, if you have three seconds,
maybe it's what color is my recovery today, red, yellow, green, or if you got 30 seconds,
it's how well did I sleep last night and what's my percentage of my recovery?
And, you know, if you've got three minutes, maybe it's then understanding those things,
as well as your hurry variability and your resting heart rate and what workout you should do.
That's, I think, been a productive system in terms of layering data.
The health span version of that is your whoop age where, yes, we collect all these things about you,
but we're going to give you one number at the top of the screen that tells you whether you're younger or older.
Right.
What does it mean?
Yeah.
And then, okay, if you want to dive into that, there's nine different metrics that we've, you know,
worked with the Buck Institute, which is the leading longevity institute in the country to figure out, you know, these things most.
highly correlate with all-cause mortality. Okay, you want to pay attention to these nine things.
And then we show you within those nine things, how far apart are you from people your age or people
who are younger your age and all of a sudden you can action on it. Anyway, I give this background just to say,
like, we've done a pretty good job, I think, structuring data in layers and creating scores and
summaries of information to help simplify that experience. The next evolution of that is really
telling people how to change these things in an effective and useful way. And if I would be critical of
the current experience, it relies a little bit too much on self-interest or self-motivation to
figure some of that out, you know, whereas a really great coach will guide you through it.
And what you want to feel like on a go-forward basis using the Woop app is like you've got this
world-class coach over your shoulder looking at the app with you and telling you what to do. And
based on this data, you should do these things.
And by the way, some days might feel like a coach, another day might feel like a nutritionist,
another day might feel like a doctor, you know, and that's the power of, of AI.
And for us, it's the power of going really deep on these use cases and building out all these different experiences based on the journey that you're on.
Yeah.
I'm curious about nutrition because I, that is like, you know, I use like my fitness pal for, if I'm
I'm going to track macros of how I'm in a specific moment of focusing on my nutrition,
or I'll use even chat CBT to log food and things like that.
How is WOOP going to make a push to sort of own nutrition in its own specific way?
Or is that not something that's going to be a priority?
I'll give you a general answer.
The challenge with nutrition historically has been a data challenge.
So everything we just talked about sort of implied that the data piece was solved.
hey, we can collect all this information. Now we've got to tell you what to do with it. In the case of
nutrition, there still is a fundamental problem with can you collect the information. What do I mean by
that? Well, okay, let's say you use one of these nutrition trackers and you remember to do your
breakfast and your lunch and you put all the things in and then you kind of screw up dinner or you sort of
forget to do dinner and by the way, you forgot about the snack and da-da-da-da. And so you say you ate
2,000 calories and whoops says you burn 2,200 calories and great, you're on a path to losing weight.
but actually you really consume 2,400 calories and you know, no, so you're actually gaining weight.
So like data integrity is something I care a lot about because if we're going to coach you on something or tell you something's true or not true, the foundation with which we're telling you that has to be really, really robust.
And so that's been a problem with nutrition tracking.
We've looked at making acquisitions in the space.
We've looked at building some of our own capabilities.
I think AI should help a lot.
You know, now just the idea that you can take a picture
and get pretty good macros from that,
that's a big leap forwards.
But just to say it, a lot of people still
will not take a picture of every single thing they ate.
And so, you know, one of the principles
to building this company is how do we do things non-invasively?
How do we do things in the background?
How do we make it easy for you?
Nutrition's an area where we're still figuring that out.
Mm-hmm. I wear a continuous glucose monitor.
Okay. That helps.
Purely, like, just like performance.
You know, I'm interested in, like, how my food is affecting the way I feel, how that affects
the way I think, how that affects the way I train. I'm not diabetic. I'm not pre-diabetic. I just
like to wear it. And I wear, like, a non-medical version. You know, I just got it on Amazon.
I plug it in, tells me stuff on my phone. And I've heard from a friend that wearable tech generally,
as a macro trend becomes smaller and closer to you.
And I wonder, do you think there's a future for wearable tech, maybe not Woop specifically,
but in the world of sort of fitness wearables that things become, you know, a sleep tracker
plus a glucose monitor all into one mechanism?
Or do you think the tech is too difficult that these things would have to be like two separate systems?
Well, continuous glucose monitor is something that I think a number of companies have tried to do
more non-invasively.
I think eventually it can be done
with photoplasmography
or versions of it.
I think,
and just to say
that's like a non-invasive way
that you measure things like
heart rate or blood pressure.
It could be done through...
I think so.
I mean, it's still early,
but...
That's fascinating.
There's a number of companies
that are working on it
and they've had varying degrees of success.
But that's one of those ones
where if it feels like the future,
probably will happen.
Right.
And my instinct is that that'll probably happen.
I don't have a good time frame for that.
I don't think that's like in the next 12 months.
But I default back to like when I was starting this company 12 years ago, it seemed
impossible that you'd build a measure heart rate from the wrist, let alone at the same
accuracy as a chest strap.
And, you know, we banged on that for like over a decade and got really good at it.
And now we sit here and we can do blood pressure really well.
Like no way anyone thought you could do blood pressure, let alone heart rate.
So if you put really smart minds against something for a long enough period of time and it doesn't defy physics, like it's plausible, humanity tends to win.
Yeah.
Do you think they just become so small, like the chip theory or these types of things being just implanted into people?
Do you see that as a plausible future? Do you think the option to wear it or not wear it as far as just generally, you know, as far as wearables go?
Well, I, so to me that feels like you're leading with the technology rather than the experience when you say it all of a sudden it's inside of you versus on you.
Right.
Like what benefit does that create for the experience?
Does it, you know, does it mean that it's measuring something that you otherwise wouldn't be able to measure?
Okay, that could be possible.
So, you know, that might be one reason that all of a sudden you have an implantable versus something that you're wearing externally.
I think in general it's easier to have mass adoption when something's non-invasive versus invasive.
Of course.
So I like thinking about things non-invasively.
There is an element, again, of if it feels like the future, it's probably the future.
And so there's something about implantables in that category.
but I think there's a lot of,
I think there's still a lot of interesting problems
to solve non-invasively.
Yeah.
Yeah, I'm just curious with that,
I mean, obviously it was like Elon and Neurrelink.
Yeah, I mean, that's amazing technology.
Right.
I just, I'm curious how that affects, you know,
wearables.
And as, like, if this theory that, you know,
a friend said to me, you know,
things get smaller or closer to you,
her kind of conclusion was like,
you know, ultimately these things become,
you know, just things that are, you know,
subdermal that are implanted for,
you know, two months and I get changed or something to that effect. And I guess I'm curious,
like, is that timeline even remotely close, like within people in the space? Is that
something that people are discussing with any type of legitimacy? Well, we've said for a long time,
we always want the technology to get smaller and smarter, which is similar to what your friend
says about smaller and closer. You know, when I was starting whoop, there was a lot of, like,
I sort of looked at the arc of technology,
which was that computers were going from being on your desk
to being on your lap to being in your pocket.
And it seemed inevitable they were going to eventually
be on your body or in your body.
And so you do see that arc playing out.
And Neurrelink's a good example of that as well
where you've got an implantable
that's all of a sudden changing people's abilities
to communicate with their brain.
So look, it's a,
space that we're interested in and we're looking at. Yeah. That seems ominous. I like that.
I'm curious, we've been talking about like kind of flirting around this idea of like wearables as,
you know, obviously health devices, but potentially even medical devices. And I know the FDA,
recently you guys have been in a battle for some reason that I failed to completely even
understand why this is an issue and why they're making such a hard line with you guys. So can you kind of
explain what the issue has been with the FDA with specifically like blood pressure tracking,
why they're making such a stand on this issue with you?
So the first thing to understand about medical regulation is, one, it varies by market.
So every, you know, country has their own form of a regulatory body.
And two, there's an important distinction between is something intended for wellness use or is it intended for medical diagnosis?
Now, the FDA's mandate is to regulate things that are for medical diagnosis.
If you look at a lot of different physiological metrics, they have a wellness intended use
and they have a medical intended use.
So let's take heart rate, for example.
Heart rate has existed since the 80s with, you know, chest trap monitors.
It can be used to, you know, help people understand exercise or stress.
You know, whoop does it.
Apple Watch does a lot of products do heart.
monitoring. And that is under a wellness umbrella, those use cases, because you're using heart rate
to explain exercise, and so that's intended for wellness. If you want to tell someone that they have
AFIB, right, all of a sudden that requires a medical clearance because it's more in this,
you know, umbrella of diagnosis. And so that's an example where you'd have to work with the FDA.
You'd have to go through clinical trials, and you'd have to get the product approved.
Now, just to say it, WOOP has actually done both of those things.
We've done heart rate monitoring in a wellness capacity, and we've done ECG monitoring,
and it's cleared by the FDA.
So today we have a medically cleared product by the FDA.
So we're pretty familiar with this distinction.
If you go down the list of physiological metrics, you know, heart rate, sleep, right?
Sleep, okay, we can tell you your hours of sleep, or if we want to detect that you have sleep apnea,
that needs to be approved, right? Again, wellness versus medical. And I can see the distinction of why that
matters. Yeah, and you kind of keep going, like SPO2 and respiratory rate and so on and so forth. There's
all these metrics that have a wellness use case and a medical use case. Okay, blood pressure. So three
years ago, we started working on non-invasively measuring blood pressure. Just to say that blood pressure is
a critical understanding of your body. It's a really important physiological metric. There's a reason
when you walk into a doctor's office, it's the first or second thing they do is they measure your
blood pressure. It's something that people should be really aware of. And so it's a metric that we care a lot
about. We had a breakthrough over the course of those three years where all of a sudden we were able
to measure blood pressure quite accurately when alongside a cuff calibration. So what does that mean?
So a WOOP member would put on a cuff. They take three readings. They enter those three readings
into the whoop app, and then their forwards, they get a daily estimate every day from whoop of
their blood pressure, and it's super accurate. And we built this feature under the umbrella of
wellness. There's a ton of peer-reviewed research that supports the fact that blood pressure
has a wellness impact on your life, not surprisingly. You know, blood pressure affects your sleep
and your stress and it's affected by nutrition.
And, you know, I had a woman in my office a couple weeks ago.
She had a, you know, a lower reading on whoop for blood pressure.
And all of a sudden, she realized she was dehydrated.
She drinks more water.
All of a sudden, the blood pressure is back normal.
Like, that's a classic wellness use case.
The FDA, when we launched this feature, came out to us and said, if it's blood pressure,
it has to be medically regulated.
We said, well, no, no.
We built this for wellness use case.
And they said, well, if it's blood pressure, it has to be regulated.
And meanwhile, inside the WOOP app, we've got all these disclaimers about how this feature,
blood pressure insights, is not designed for medical diagnosis.
It's designed to understand blood pressure alongside wellness.
And, you know, the FDA didn't really have an open mind to some of that.
And so that's where this engagement is right now.
And, you know, we're fighting for this because,
first of all, it's the law.
There's the 21st century Cures Act that makes it incredibly clear that there's a
distinction between wellness intended use and medical intended use and that the FDA is
only supposed to regulate things that have a medical diagnosis, whereas in this case,
we're not diagnosing hypertension or anything else, and we're very clear about it being
for wellness.
We're also fighting for it because it's really innovative.
I mean, the fact that we're able to measure this thing super accurately and a non-imilar
form factor is a breakthrough.
And by the way, it's being celebrated in 50 markets around the world.
The only country where it's being, you know, challenged is in the United States.
And so, you know, we're fighting for innovation.
And then lastly, I think, like, there's a whole thesis right now around giving Americans
access to health data.
And the same way we've given them access to things like heart rate and, you know,
respiratory rate and pulse ox.
and use that information to shape behavior, as we were talking about earlier, and drive behavior
outcomes. It's just totally inconsistent that those things can be under wellness, but for some
reason, blood pressure can't, even though there's all this research that supports the blood pressure
has a wellness impact. So what is happening internally, if you had a guess with the FDA,
why are they doing this with you guys specifically? Like, obviously, you're making the breakthrough,
but I can't imagine that, you know, this is the first time something has sort of
have been in maybe a gray area between wellness and, you know, medical diagnostics. So why is this
the thing that they're taking such a hard line with? Well, I think that's a good fundamental question.
My sense is there's an overreliance on past precedent, which is because all the cuffs needed to be
regulated and cuffs measure blood pressure, if something measures blood pressure, it needs to be regulated.
Well, no, we actually created this whole new sophisticated way of doing this that now also talks
about wellness and is focused on wellness and is not intended for medical diagnosis.
Right?
So, like, they haven't quite adapted to that new world of technological innovation.
They had some type of legislation in the 80s that was like, hey, if you go into a CVS and put
your arm in a cuff or whatever, this has to be federally regulated.
Yeah, the blood pressure cuff is a fairly old instrument, and every prior product that could measure
blood pressure was a cuff.
And so, you know, I can kind of understand some confusion.
there, but at the same time, you want to create an environment in which America's best technology
companies can innovate and provide access to health data to Americans.
And not to mention that this information would be helpful on a wellness basis.
Like, you know, just, like, it'd be massive for someone to be able to have, like, you know,
accurate or even semi-accurate blood pressure information on a regular basis.
I mean, it's a breakthrough.
And so, yeah, that's why we're fighting for it.
We think we're on the right side of history with this.
And for what it's worth, it seems fairly consistent with a lot of what the administration, this administration has said about, you know, their desire to give Americans more access to health data.
And are you optimistic about the outcome or what that will look like?
Like, when could this be resolved?
How long does something like this take?
Well, we're actively engaging with the FDA.
I mean, just to say it, like, I have a lot of respect for the FDA.
I think they play a critical role in society, and I just think they got this one totally wrong.
And so, you know, there's a little bit, I think of hopefully a magnifying glass on some of the policy here and what really is wellness, which I think a lot of companies will benefit from more transparency and clarity around.
And, yeah, I'm pretty optimistic in the long run will be proven right.
Yeah.
I wonder if they are also maybe just like worried about like slippery slope or something.
If they're like, oh, you know, with the with wearables, whether it's Apple Watch or Garmin or Whoop coming out with more features, if they're just like, we don't know what this is going to happen.
We just need to put a stop to this now and create, you know, precedent going forward.
And I wonder if it's a little bit reactionary from their part, you know?
Yeah, I can't speak exactly to where they're coming from on this.
I just think that there's a reliance on past precedent.
there's a lack of understanding on current technology, and there's a broad inconsistency
around how a bunch of these different metrics are being treated.
You know, you can't have five different or ten different physiological metrics be clearly
identified as wellness, and then all of a sudden of another one just not be wellness,
when, of course, all the peer-reviewed research supports how important it is to your wellness.
Right.
Now, blood pressure is a feature that's available on the new...
Yeah, this is on whoop life, which is our highest membership tier.
Got you.
And what other features are there on whoop life?
Like, what are the new ones that have dropped from the previous iteration?
So we've got the heart screener, which has the ability to do aphib detection with an ECG.
So you can take an ECG directly from your wrist like this.
I hold these two little tabs.
He'll do an ECG reading.
I can send that to a doctor and immediately get feedback on it.
Oh, you can send it to the doctor internally from WOOP.
Yeah, directly from WOOP, yeah.
Wow.
And by the way, that's a medically cleared feature from the FDA.
So, like, we worked with the FDA for two and a half years to get that cleared.
Wow.
So, you know, I just want to say that we're pretty familiar with this distinction between wellness and medical,
and we've already engaged very closely.
Open to collaboration.
Yeah, we're open to collaboration.
What is the feature from, you know, Woop Life that you are most excited about or
most proud of? Like, was there one specific thing that you're like, you know, to the average
consumer, they're like, oh, cool, a new little thing, but you're like, you have no idea how
difficult it was to try to achieve this new thing? Well, I would say blood pressure insights was one of the
hardest features we've ever developed, in part because we did so many things on the technology
side to make it possible. But we also did a lot of things to make it a wellness specific feature.
You know, one of my frustrations with this process with the FDA is they haven't even engaged
around a lot of the things that we did to emphasize its wellness category.
So, for example, when we were testing, we initially called it blood pressure monitor,
and we initially said, today's reading.
So when you were looking in the app, it would say blood pressure monitor, and they would say today's reading.
And we did a bunch of user testing, and we were asking people if they thought this was a blood pressure monitor
versus something that was giving them this like, you know, daily estimate. And, you know, a few people, like most people, it was like 17 out of 20 or something said that that they knew it wasn't a blood pressure monitor. But a few people, you know, thought it could be used as a medical device. So then we changed the language so that it was, it was blood pressure insights and daily estimate. And we also changed where some of the disclaimers were. And then when we did user testing again,
And every single person said they knew it wasn't a medical device.
So that's like some of the sort of painful effort that we put into designing this for wellness that, you know, if I were the FDA, I would at least hear us out on.
Like there should be some conversation about this stuff.
And so that's part of my frustration is just I don't think we've been able to sort of explain all the things we did to make this possible.
And lastly, I'll just say on this point, we've heard an uproar from our member base.
You know, the idea that this feature should be regulated by the FDA, our members totally disagree with that.
And they talk about how they had to go through all the disclaimers, how it's very clear, how they love the feature, how it's super accurate.
So, again, you know, if you just listen to your consumers, you listen to Americans, you know, I think that also demonstrates wrong good standing.
Yeah. Do your parents wear a whoop?
Of course.
They rock it all the time.
Do they give you feedback?
Oh, yeah. Yeah. My mom will take screenshots.
But I'm a little disappointed by the feedback whoop gave me today.
Really?
Thanks, Mom. Yeah.
That's so funny. Have they contributed anything?
They're like, oh, that's actually brilliant.
Like, I didn't even consider this.
Like, specifically in the early days, where they ever, like, going through being like, this doesn't actually function properly?
Well, I mean, I'll say this.
If you're 22 years old and you want to start a company, your parents' energy towards you on that topic matters a lot.
And my dad immigrated to this country when he was 22 years old with like three grand in a suitcase and really had, you know, not a lot of a plan in front of him.
And he figured it out and went on to have a very successful career.
What kind of work did he do?
He worked in finance.
Okay.
Like in private wealth management and worked at J.P. Morgan for a while.
Was he doing finance in Egypt before?
No.
Really?
Yeah.
He left from Alexandria and then came to the states to figure it out.
Did he have college education in Alexandria?
No, it was actually in London.
Oh, interesting.
Yeah.
So he went Alexandria here, London, then came back?
Well, to be fair, he went from Alexandria.
to London, London to the States.
So he was in London for two years before coming here.
Gotcha.
But my point broadly being like,
he did something a little crazy when he was really young too.
I mean, very crazy.
Yeah.
And, you know, my mom, I think, has always had a positive attitude
towards this entrepreneurial spirit of mine.
And so I think they both were excited for me and nervous for me,
but they weren't negative about it.
And that was helpful because it was at a time
when I think a lot of other people in my life
were quite negative about it.
You know, starting a company was not,
like just the leap of saying I was starting the company
was one of the hardest parts of building whoop
because I was in this very, you know,
from the ages of like 20 to 22,
I wanted to do this thing,
but I didn't know what I was doing.
And a lot of other people were taking safe jobs
and going on a safer path
and making, by the way, six figures right out of college because Goldman Sachs or McKinsey wanted to pay him a bunch of money.
And so, you know, I felt kind of like a loser going to start a company.
And especially when I tried to raise capital for the company initially or I tried to recruit people, there was just a ton of rejection in that process.
And so that was hard.
That was something that I had to overcome and get more comfortable with.
You didn't have friends from your immediate peer group at Harvard that were also starting businesses and...
None.
Really?
Yeah.
I'm shocked by that.
Yeah.
I mean, I think it's a little different now.
This was, again, like 12 years ago.
It feels like today there's maybe a slightly broader network that you can plug into if you want to start a company.
Mm-hmm.
And maybe I didn't look hard enough, but I didn't find that network.
That's interesting.
So early on, most of your peers were like, yeah,
I don't know if this is, if this is the way.
Yeah.
And I would say it was much more critical than that from the standpoint of like the adults.
You know, when I went to go meet with people who invested in early stage businesses or who understood technology or, you know, had built a successful career and told them about what I was thinking about doing and why I wanted to start this thing.
Overwhelmingly negative feedback.
And what was the criticism couched in?
Is it, oh, they don't understand.
and wearable tech, obviously it was in a very different place 12 years ago.
I think the most sympathetic defense I can give of that sort of broad narrative that I heard at the time is that I was describing starting a company at the intersection of hardware, software, design, and medicine.
And I was 22 years old, and I wasn't an engineer or a computer scientist or a designer or a doctor.
And at the same time, Nike was about to enter the space, and Apple was rumored to be entering the space.
Yeah, Fitbit was...
Yeah, so that...
I think when I say it out loud like that, it's like, okay, this is somewhat implausible.
Yeah, it feels ambitious.
Yeah.
Yeah.
Yeah.
And so I can see people around you.
maybe even well-meaning being like, yeah, do you, why not just go take a sick job of McKinsey and just consult for some government and make crazy money and just live your life?
Whereas you're like, no, I have this crazy idea that's, I don't know how it's achievable.
So I can see the sympathetic side of them being like, eh, have they come around those same people?
Do you keep in touch any of the people that initially gave resistance?
Not really. Yeah. It's funny, I don't think that much about them.
Right.
There's like the spiteful version of the entrepreneur, I think, where you're like, oh, I'm going to show them in the back of your mind.
Like, wait till they see what I'm going to do, right?
But I actually, I got over that pretty fast.
I just realized it didn't matter.
And I think one secret in that is you're much more, you'll be much better off focusing on the believers than the naysayers.
You know, and it doesn't matter if you run into 20 naysayers as long as you find.
one believer.
Yeah.
And just, you know, stay close to the believers, get under the same roof together.
And your parents were big believers.
They supported off-rip.
I think they believed in me.
I don't know if they initially thought the idea for the company was like a home run or not.
But I think they believed in me.
What made you think that they were not as enthusiastic about the idea?
Did at any point your dad pull you aside be like, hey, Will, what are we doing?
Well, I mean, look, even there's times where I think.
think back on it and I'm like god that was it was a hard idea you know I didn't I didn't I mean I was naive
and in that in some ways helped I didn't realize how hard it was to build a company that was hardware and
software and kind of in the intersection of research and medicine thank god you didn't know yeah
there's no way you would have started had you known how hard it was going to be there's an element to that
there's certainly an element to that yeah and so were your parents at any point was your dad like
Yeah.
Or was he like, yeah, go ahead and we'll see how this goes.
And then pretty quickly you started having, you know, versions of success that he was like,
oh, yeah, we can let this, let this rock.
I think his headline was go for it, you know, good luck.
And we didn't spend a lot of time talking about the nuances of, you know, how big the
hardware team should be versus the software team or how much capital I needed to raise or whatever.
A lot of that was just under the umbrella.
figure it out. Were there mentors that came along that started to guide you at a certain point
and actually showed you how to build a company and how to assemble teams and create leadership hierarchies?
I learned a lot of things, I think, through trial and error. I think I did have great
early stage investors and mentors and advisors. And one thing I learned over time was to figure out
who to call for what problems. I think a mistake you can make as an entrepreneur is to think that
your mentor is the person you call about everything. But really, you want to find sort of these
different strategic nodes that you can go to for different problems. Okay, I've got a capital
problem. I'm going to this person. I've got a design problem. I'm going to this person. I've got
an engineering problem. I'm going to this person. You can't build this like network around
yourself. Do you still have that now in some capacity or does it exist as like the executive team
internally? I'd say it's both of those things. You know, you have a board of directors that you lean on.
I've always had a lot of advisors around the company because what Whoop does is so multifaceted, you know.
There's so many different divisions and types of hard work that we do here.
But I'll say this, and this is not something, again, I knew when I was 22.
If you set out to do something really ambitious and really hard, that attracts a certain type of person.
So maybe it's going to turn off nine out of ten people, but the one person it intrigues is probably,
pretty good at what they do.
Hmm.
Because the best people want to work on the hardest problems.
Right.
And you do want to create a filter as well,
depending on what kind of business you're building.
But the filter goes something like this.
If I tell you, Mark, you're going to do something
that's never been done before.
We don't know how to do it.
You're either going to be someone who smiles and says,
hell yeah.
Right.
Or you're going to be like, that's what?
That doesn't make any sense.
Why would I do that?
And you're self-selecting for people that are.
Yeah, and by the way, just like be honest about that filter.
Like, hey, we want you to do something that's really hard that's never been done before.
Do you want to work here?
Yeah.
Right?
Like, and so in a sense, it self-selects.
And you end up with this really ambitious, capable group of people.
And everyone's a little bit crazy in a good way.
Yeah.
How were the early rounds of actually funding and getting investment?
Was that difficult?
Like, I can imagine that point of being like,
like, especially a young founder being 22, 23, trying to loosen up a couple mill from an individual investor from, you know, private equity, you know, group must be a daunting task.
What were those early meetings like trying to actually get capital?
I mean, a lot comes to mind.
I think fundraising is a skill in that of its own right.
And people don't really talk about that, you know, but it's an obvious thing if you think about it, like the ability to raise capital and tell a story and get people.
to give you money and believe in the future and to create alignment around that and to create a
process around that. It's a skill. And that's a skill I needed to develop. And you can make the
mistake as a young entrepreneur or really as anyone who's trying to raise capital first time
of thinking you either have it or you don't. And that's not the right way to think about it. It's just
something you need to get better at. You need reps. You need rejection. You need to smile after that
rejection and you need to keep going. And so that's the pain of learning how to raise capital for
the first time. In my case, there were a few other challenges. One was that I didn't really know
even where to start when it came to raising capital. So there was a lot of, I get introduced to this
person who introduces me to this person, who introduces me this person. And you're kind of on
these various, you know, webs of introductions trying to figure out,
you're going. And in hindsight, like now I would know very quickly where to go to raise any type of
capital for any type of business. Another thing was that the business I was building, again,
was very capital intensive. So it wasn't like, oh, if this person can raise a few hundred
thousand dollars, it'll be obvious that I should add a few hundred thousand dollars. You know,
there's a little bit of like a momentum element to fundraising where if you can get a few people
and then a few people follow. It really was like, oh wow, this business is going to require
a lot of capital. And by the way, the companies that are entering this space are the biggest
companies in the world with, you know, hundreds of millions of dollars dedicated to this
specific problem. So remind me what you're going to be able to do with my 100 grand or 50 grand,
right? Another mistake I made was I felt like I was perpetually fundraising for the first year or two of
the business. And when you raise capital, you really want to have a beginning of a process and meet
everyone at once and then push to close. You know, you want to create pace and you want to create
scarcity. Those are two key components independent from your business that drive a fundraising
process. It needs to move quickly and there needs to be a lot of demand and then that
herds everyone together to boom close. If you go meet one investor in wait two weeks and they
go meet another investor in wait two weeks, they all kind of just wait around. And in a sense,
you can't blame that investor because the investor is trying to look for other sources of data.
They just met you. They're trying to figure out is now the time to jump in. Well, if nothing's
really happening yet, I guess I can just wait a little bit longer and see where Will is in a month,
you know?
Whereas it's like, hey, this is coming together.
This is happening.
We're getting term sheets.
So again, that was another mistake I made.
And I think the last piece, which we touched on a little bit is you meet, especially
for an early stage business, you meet a lot of investors who want to keep asking you questions.
And so you'll be on your fifth or sixth or seventh or eighth meeting with someone.
and you'll be thinking to yourself,
gosh, it's only one more meeting.
Like, I'm going to get this person across the line.
I've put so much into this.
They must be so close.
It's on cost.
Totally.
And in the amount of time that it takes
to kind of keep trying to drag this person across the line,
you could have gone and met five other people
and one of which would have said yes in the first meeting.
And so that's a huge, like,
and I don't even know if those investors realize
they're not going to invest,
but just empirically they never invest.
Yeah.
You know, and so you need to move on from those people quickly.
You sound like a girl in the city right now.
You're like, these guys, they go on dates.
And like it just feels like they don't want us to settle down, you know?
Yeah.
Well, I mean.
That's how it is, though.
You know, these guys, if they're not going to, I do know dudes that are like that.
They just seem like they're perpetual flirts when it comes to investing.
And they'll like kind of like, it seems like they don't say it directly,
but they'll kind of allude to like, yeah, I have another meeting with these guys.
I'm like, this is a fifth time you've talked to them.
Like, how do you not know if you're in or out?
Yeah, yeah, that's a huge waste of everyone's time.
So what is the policy now?
Are you like, hey, two rounds, three rounds, three meetings, and that's it?
Fortunately, when you get to a later stage, it's a much more structured process in a way because you have big institutional investors and they have teams and you have a data room and...
That makes sense.
You know, the process is sort of set up right from day one.
Right.
and there's enough, like, infrastructure around it where it kind of self-manages.
And then it also depends how good your business is.
In the early days, though, and this is where I'm speaking to, like, that entrepreneur
who's trying to raise a million bucks or whatever and get their thing off the ground,
you can raise a million bucks just on an idea.
And that's one of the beautiful things about America is there's a lot of people who will fund that.
if you're a credible, ethical person and you've got a vision for something.
And that's where that's kind of what I'm speaking to, where the process matters a lot.
Today, just because we have a real business that's got certain business metrics that are, you know, exciting,
we could raise capital without, you know, me pitching anything just because, like, there's a financial story that speaks for itself.
Right.
But at the early days, when you're building something that's on an idea,
and it's all on the come, you do need to find, you do need to develop the skills and the muscle around how to close around to financing.
That makes sense.
Was there ever an opportunity early on that someone approached you and said, hey, we'll buy everything you guys have done, all the data, give you a clean exit, you know, here's a few hundred million, just get out.
Did that ever come across the table?
Did you ever consider it?
There were a couple versions of that over the course of the history of Woop.
I never seriously considered it.
There was versions of that at a very early stage where it was like,
we're excited about the technology and we want to acquire it.
There was like a version of that in like 2018, 2019, where the business,
the product was then more robust.
So technology being like, okay, they can measure interesting things.
Let's turn it into a product.
then the product being something that people wore and liked, okay, but we still hadn't really built the business, which is like all the sales to go with it.
And so that was kind of the second version of a potential exit, but we weren't interested in it.
Can you say what the number that was floated at that second exit was?
I'm not going to get into it.
That's a lot.
That means a lot.
That's an interesting thing, though.
I just know, I've met founders on opposite sides of the spectrum where, you know, I'll just have friends.
I had a friend that exited for like $160 million like last year.
And he was just like, yeah, dude, I was, I'm done.
Like, I was happy with what we built.
I liked it.
I wasn't obsessed with it.
It was cool.
And I'm clean, you know.
And I was like, oh, that's an interesting perspective.
He's like, yeah, I didn't want to have 10 years and this arduous process of building and competing and trying to get knocked off and regulation.
I just want a clean break.
And then I've met other folks that are like,
no amount of money would get me to budge
because this is my life's goal, this is my passion,
and I am an unmovable object
when it comes to me pursuing this dream.
And it feels like things kind of exist on either side.
I'm curious.
I mean, based off your behavior,
I feel like you are a true ideologue
that really loves what you do
and have a real vision for, you know,
making America in the world
healthier, more health conscious
and just promote.
promoting wellness. Is that fair? I'm certainly a missionary about it. I think at the same time,
I'm pragmatic about it. It feels great to make investors money. It feels great to make shareholders
money. It feels great to have your team win, you know, and that requires a financial outcome.
And, you know, I'm going to deliver that for the team and the shareholders and all the people who have
who have believed in me and this vision along the way.
So you can't let the mission,
you can't let the mission cloud,
uh,
the fact that this is a capitalistic endeavor to,
uh,
from the standpoint of taking care of the people who believed in you.
Like,
I do really believe in that.
That said,
there's a huge overlap in,
in these two concepts in the sense that as you've hit milestones
over the course of a 10 year period,
do you feel like you've reached the top of the mountain from the standpoint of what the mission is capable of and what the business is capable of?
Or do you feel like you're still ascending?
And where a lot of businesses get sold is when the CEO or the management team kind of feel like we're at a local high here.
We don't really know how we're going to get to the next thing.
And these guys want to give us a lot of money, right?
And so when you look at it through that lens, you're like, okay, yeah, we should probably, we should probably exit here.
But if you're on this ascent and you actually feel the opposite, which is, one, we're not even close to the top of the mountain.
And two, we actually know a lot of things internally that no one knows about that we feel like if we can really do, we're going to be at a whole other stratosphere when we execute.
Then you're ready to keep going, you know, and you're ready to strap in.
That makes sense.
And that's how I feel.
Yeah, I think that gives me a much better perspective on kind of the calculation that went into it.
Yeah.
The last thing I'm curious about just with kind of understanding you just as like an entrepreneur is, I mean, I think you sort of possess like an interesting almost like prototype.
And I'm sure people have made comparisons like, oh, Zuckerberg or whatever, right?
Like a young founder from Harvard that's developing, you know, something that is hyper ambitious that is now massively successful.
And I'm sure people make a bunch of overlaps and they try to project.
I'm curious. Growing up or even now in your entrepreneurship journey, did you, do you feel like
you connect or commiserate with other business people, any other entrepreneurs? Is there anyone
that you've read about that you're like, oh, yeah, I can understand what this is, or maybe that even
inspired part of the journey or why you wanted to be an entrepreneur in the first place?
There's a lot of entrepreneurs that I read about just because I love the entrepreneurial
journey. You know, I read all the Steve Jobs books, the Elon Musk books. I like reading specific
stories of how an entrepreneur built a business that maybe I didn't know that much about. I grew up
in love with Nike as a brand. I still have a lot of admiration for Nike as a brand. So I read Phil Knight's
shoe dog and, you know, got very interested in Phil Knight for a period of time and how Nike was
created. So I think I'm, I gravitate to being a study of these types of entrepreneurs.
I'll say this, though, I think you're better off not comparing yourself to other entrepreneurs.
Quote, quote unquote, successful entrepreneurs do a good job creating a benchmark of what's possible, you know, this idea that you can create something from scratch.
And that can actually change society and change the world we live in and make a little dent in the universe.
Like that as an inspiration is something that you should really cherish and keep close to you.
to your heart when you're building something that doesn't exist that feels really hard, that
feels like it's about to fail, so on and so forth. I think the key, though, is not comparing
your skills to those entrepreneurs, but rather comparing yourself to yourself and this idea of just
trying to get a little bit better every single day. Yeah. And that is a mindset for me, I think,
has been helpful in growing the business. The other group that I've always gravitated to is
professional athletes and just people at like the pinnacle of athletic performance. And so I grew up,
you know, loving Michael Jordan and Tiger Woods and Roger Federer and some of these, you know,
just iconic athletes who always found a way or who, you know, could dig deep. And one of the cool
things about building this company is now I'm, you know, friends with a lot of professional athletes and
have relationships with a lot of professional athletes. And so I've got.
to, you know, sit like this with a Christiana Rinaldo or, you know, a Rory McElroy or Michael Phelps
or Patrick Mahomes and so on and so forth. And I think there's something, there's a positive
like osmosis that comes from being able to sit in that environment and just sort of feel what kind
of energy that person is bringing and what was the cost of their success. Yes, we see the
trophies, but what is that grind behind the scenes? And if there's anything I've learned from these
professional athletes who are at the pinnacle of their sport, you know, not just a great professional
athlete, but like one of the best of all time of their sport, it's the insane cost that comes
with that and the amount of work that comes with that. And there's an element where you even wonder
if everyone in the world had that talent, how many people actually would be sitting in the
position that that person's sitting in.
Yeah.
Because of the work that goes into it.
I even think the athlete comparison is
apt. And like sometimes I'll read a book about
like, you know, Rockefeller
or Bezos. And my friends will be like,
why? Like, what bearing does
reading about like Bezos have on like
your work or what you do? And to me, I'm like,
it is just a study of greatness. Like, yeah,
totally. Regardless of what you think about Bezos as like
a person, billionaires as
sort of a philosophy, it's like
he's great. He's
an amazing architect.
of systems and supply chains and understanding
like how human beings work.
I'm like, and Michael Jordan is great
and Tom Brady is great and Wayne Gretzky is great.
And they all exist within a spectrum
of highest achieving people to ever exist.
And to me, it's an admirable thing to study.
And I think a lot of people look at sports
and be like, oh yeah, I can, you know,
I like basketball, so I like study Michael Jordan.
But to me, I'm like, I just like greatness
and people that do great things.
And that's why I'm drawn to, you know, Bezos or Elon.
It's sort of, irregardless of how they obviously,
operate on a personal basis. I just find them fascinating. Totally. And these greats often have
valuable little one-liners that if you can kind of keep in your back pocket or useful,
like you were mentioning Bezos and I was thinking about his, he's got this great line that
people tend to overestimate risk and underestimate opportunity. Yeah. And it's just like little
things like that are like nice little. Yeah. He's got another one where it's,
if the data and the anecdotes don't match,
trust the anecdotes.
I love that.
Yeah.
It's like if something just doesn't feel right,
it doesn't sound right,
but data's telling you one thing,
like pay more attention to what's going on.
Trust the vibes.
Trust your intuition.
Yeah, which is an interesting thing
for someone to say who's built
one of the most successful companies in the world.
He had a thing about entrepreneurship.
He's like, the amazing thing with entrepreneurship
is that you're basically playing baseball
and the returns from your home run
are so outsized.
He's like, if you're playing baseball,
the most points you can score is four.
Right.
But in business,
the most you can score is a million X.
Like the top end is so high
and the strikeout is the same.
But the top end, the ceiling is massive.
And just that metaphor of like,
oh yeah, imagine you're playing baseball,
but there's almost an infinite number of bases
and there's a runner on all of them.
Like, yeah, you're absolutely should swing.
Like to me, just even that metaphor
is just like so much wisdom distilled
into a single line.
And I think about Bezos a lot for that reason.
I think there's a version of that with people, too.
In what way?
Like, I think that you can invest in someone and create the right belief system in them,
and they can work their asses off and commit to something and be like a thousand X the person that under different circumstances they could have been.
And people don't really talk about that, but I do think there's this element of human potential, which is under, uh, underage.
I think we all kind of have a like a massive spectrum on our potential.
Oh, absolutely. And I think the amount that it's nurtured and the environmental components,
I think are like fundamental. Like I mean, I think I mean, it's trite at this point, but like
hard work beats talent, you know, like those kind of ideas if talent doesn't work hard. Like,
that would be something you'd see in a locker room. But I do think like the fundamental idea
behind that is true. Like if you can instill the feeling of hustle and like hard work,
that is going to outpace someone that is just naturally talented.
if they don't have the same thing.
And creating the environmental atmosphere for someone to do that
and to actually commit themselves to achieving something hard.
I mean, now, again, as a parent to circle all the way back,
I think about that with my kids.
I'm like, how do I create an environment where they are nurtured and well-loved
but also really want to work hard and like really love working hard
and like handle rejection?
Like that to me that is like one of the biggest challenges that I'm thinking about
with my kids.
Yeah, it's a hard.
It's a hard thing.
I've found that it's hard to take someone who is seemingly like lazy or not hardworking and try to make them hardworking.
But I think you can take someone who has drive and put them on something that matches their ambition or skill set or potential.
and all of a sudden they can work much harder than they even realized.
Oh, yeah, absolutely.
Especially once they start getting the positive feedback from that success.
Whereas for someone that is just like naturally lazy, there is no real positive.
Like it's just more work, which is the exact thing that we're trying to not do.
Yeah.
So like that initial stage is just so arduous.
They're like, yeah, I'm good.
There's a good line about laziness, which is if you can show some.
someone, not the cost of what it takes to do something, but the benefit of what it provides,
that's the path to overcoming their laziness.
So people who are lazy tend to think about, oh, this is going to be so much work to do this,
but they don't think about if I do this, this is what I'll get or this is what I'll receive.
It's just a simple reframing.
That's interesting because in my mind, like, I think my dad was very much an entrepreneur,
and so I feel like I was raised with that mindset of, like,
The work is completely, like, who cares about the work?
Like, you're going to die, life sucks, whatever.
Like, just do the work.
But I always saw what the outcome could be, like, that outsized opportunity thing that Bezos talks about.
Like, dude, I always saw that.
So even putting myself in the mindset of someone that isn't considering that at all
and only thinking about the work is almost, I'm almost, I lack like an basic empathy
because I didn't realize that that was the mindset.
And even just hearing that quote, I'm like, oh, yeah, that makes a lot of sense.
That's a much better way to rephrase it for people that are just not.
interested in hard work.
Yeah.
And then for the people who are naturally hardworking, then they also start to love the grind.
Yeah.
And that's what you see for the, like back to the athletes, that's what you see for the athletes who have crazy longevity is it's not that they just love championships.
They actually have like forced themselves to love the grind.
Oh, yeah.
Well, I also think just outlasting anyone is going to be like almost one of the biggest indicators of how great you can be.
Like LeBron's greatness, I think, has to be looked at through the scope of his legacy and how long he's been playing.
Totally. It's amazing.
It's remarkable.
And I don't know. I'm just fascinated by greatness.
And that's what makes this conversation awesome.
I really appreciate you sitting down because I think what you're doing is phenomenal.
And yeah, just what you've built is really impressive and inspiring.
So thank you so much for letting me come into the compound and chop it up with you.
Yeah, it's been awesome.
It's been great spending time with you.
I appreciate seeing a whoop on your wrist.
Come on, brother.
I'm locked in. I'm actually about to get the updated one. Oh, good. Yeah, yeah, that's what Abby was saying.
Also, are you ever in New York? I am. I am. You know, it's funny, I haven't spent nearly as much time
in New York as I used to. There was something about COVID for me where I used to go down to New York all
the time and post-COVID meetings that I would have in New York, all of a sudden became Zooms.
Right. And by the way, I'm an in-person guy. Like, you know, built this office in the middle of COVID. We've got people in the office.
I like to see people in person.
And New York is maybe my favorite city in the world.
I mean, I think it's just got an energy that's palpable and awesome
and electricity that I've always gravitated towards.
I did a few internships in Manhattan when I was in my early 20s.
I actually always thought whoop would end up in Manhattan
because I loved the city so much.
And Boston, to its credit, kind of kept growing on me
and also on the company.
And in many ways,
Woop is very much a Boston company
because it's at this intersection
of health care and sports and research
and, you know, education
and, of course, technology.
And those are some of the things
that make Boston grade.
Yeah, I imagine the depth of the talent pool here
probably makes things a little bit,
a little easier in certain ways.
Obviously, New York has talent,
but this is the intellectual breadbasket of America.
Yeah, both markets have a lot of talent,
I think Boston has more of a research engine, particularly when it comes to, like, health research and medical research.
And I think we've been able to plug into the schools like Harvard and MIT and Northeastern and others.
I think New York's got more creative juice.
I think it's got more design horsepower.
I think there's some really great independent studios in New York through that same land.
Yeah. Well, whenever you come back up to New York, there's also some paddle.
Oh, yeah, we got to do that. Where do you play in New York?
Paddle House in Moinesburg. The one in Dumbo is actually the better one.
Okay, I've heard that.
Yeah, yeah, but they're both awesome. But that club is just great. And so...
That'll be fun.
David and I have been getting into it. David had a... He had a tough couple of matches, but we're going to get him some...
I mean, the kid's a freak athlete, but he just can't... He just can't do a band-de-a to save his life. I don't know what it is. We're going to figure it out, though.
But anyway, whenever you come up, we'll team up. We'll get a game.
Oh, this is fun. Thanks, man.
Thank you, brother.
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