Dr. Mario Alonso Puig - Cómo afrontar CONVERSACIONES DIFÍCILES

Episode Date: March 14, 2025

Las conversaciones difíciles son inevitables en la vida. Ya sea para expresar una preocupación, resolver un conflicto o comunicar algo delicado, el miedo a la reacción del otro y la incertidumbre sobre el impacto de nuestras palabras pueden hacer que las evitemos. Pero, ¿qué pasaría si aprendiéramos a abordarlas con calma, claridad y empatía?En esta conversación con mi amigo Alberto Herrera en COPE, exploramos cómo prepararnos antes de un diálogo complicado, gestionar las emociones y transformar la comunicación en una herramienta de conexión en lugar de confrontación.Espero que estas claves te ayuden a afrontar con mayor seguridad esas conversaciones que has estado evitando.Ojalá este episodio te acompañe y pueda convertirse en una inspiración a la hora de despertar y florecer tu verdadero potencial.Página Web:  ⁠⁠⁠https://marioalonsopuig.com/  ⁠⁠⁠Instagram: ⁠⁠⁠https://www.instagram.com/marioalonsopuig/⁠⁠⁠ Youtube: ⁠⁠⁠https://www.youtube.com/@MarioAlonsoPuigOficial⁠⁠⁠ Facebook: ⁠⁠⁠https://www.facebook.com/MarioAlonsoPuigOficial⁠⁠⁠ Entradas a la nueva conferencia 2025: ⁠⁠⁠https://marioalonsopuig.com/gira-2025/⁠⁠⁠

Before that you understand, you'll understand. How many conversations difficult

are in conversations amables, conversations constructives and creative. If really we

would be interested what the other person and needs and not just

what he doesn't what he and he and needs. This is a podcast for

those those people that They want to think in great, Sentire in great, and living in great. I'm the doctor

Mario Alonso Puch, I'm invite to to be with me this adventure of discovery and the development. Solo,

maybe I might get before, but we're much more much more very much. Mario,

good days. Good days, dear, how are you? Very well. Oh, yeah, to you have been

said that we have to have been to that we have been I've said and I've I've said you.

I've done that's done a pause and valorative I'm sure, sure, sure,

I'm not I'm said, I'm what I'm let's go let's go part,

conversations is difficult, I'm I'm a medical, as now have you have

to have to have many many many bad, when you

you have you have to when you you're to come to make a

problem how you how you affrontable that that the people,

is that, effectively, you know, you have commented very well, we can't make a public to do you do you

know, a certain end up this is a thing, it's a question statistically about.

Well, a percentage is a cure, a percentage not a etc. What we

don't want to do never the people in any situation is a verdict.

Because it is totally different. It's We know we have been situations very difficult to explain from the pure science, the ones have been there have been remedies that have remitied

in a form that we're medically, with the science, we don't know we can't explain. So, in second, there's a second place, not to do you know, not so you can't give an information in the middle of a passillo.

There is to look a city a little more amable and the the truth without compassion is crueled is to say, all, that's what you can't say,

oh yeah, this is that is the situation that we've got to make you know, because if it's so, you have to describe it

when you when you're with the family after the intervention chirurgic you have to do with

a sensibility with an amability with an affect that the quite and a yearro a situation that's quite difficult.

But that's I know is extrapolable to any conversation difficult. But all we have conversations

difficult, we know, we're things difficult to tell, to transmit, and to receive. And,

I think, we'll we'll we'll let's get a possible conversation difficult.

It's and how not that predisposition negative at the time of

a time? Well, we'll be, we'd we'd we'd a conversation

difficult like a that is associated to the MEDA the MEDA the

consequences if we have to offer a vulnerability that can go to that's

associated to a certain a certain inquietude in the fact of that when we'll

we'll we'll be a form that not that's that's that's

that can't be aira that generate a some that The conversations difficult

are in these two polarities. The ira or the the fear, the fear to what can be the question, the fear of the consequences that can't

have to be for the other part, the inquietude that is a enfabed in me that generate a down

in the other person and that still do you more the relation. So how I have to prepare

to be the receptor to be the receiver or the emissor in this case of a I'm a message,

difficult. Well, look, the most important, although it's altering the

perception that I'm of the situation. For example, if I go to a person

with a time, because he has done a that has been offensive or me has perjudicado,

although it is a very to say, not going to be a just just the

words that that are that's not my form to look my tone in the voice

is that we're we're we're those those discovered in the university

parma in 1996 the equipment of Ritsolati Fogatza called Neuronas

Spejo that are capable to capture that's so at the

level inconsient but at the not mean that not

not not they're can't they can't the sentiment

real, the person, is to say, if I'd say, I'd like to

know how you're but I'm doing a lot of a lot of these

neurons are to be able to get to and the person, in the person,

in the person, I'm interested legitimately for how it's, will

be to to be a tension, will a fact to be

a factor in that conversation. For that's... It's the most... It's the word of those those words we have to

have to be said well-ditche or not, because you know because we're associable something to do not. Yes. So,

especially, from where we say, if I'm saying, if I say we're going to talk and so I

don't know an tone imperative, no, it's, you know, it's, you know, I'm, in afto, and it's a fact that. transmit us here, because when a person is put in a situation of defense, because it's in danger, in that moment, there are changes

very important in the riego of the brain, and the cerebrough decapting a information fundamental. The cerebrough put in march a patrones automatic of defense that robin part of the riego sanguineo, that would have to go to the part

of the corteza prefrontal, the part more evolutioned in our Cerebro, that is precisely the that we can't connectar, the that us permit empathize, the that we can't understand what the other person us wants, and it's position in a

in a situation in that we activate other mechanisms where we're constantly filtering the reality in a time that the only that we're preoccupied is that what in that in that moment we're perceivism that we're going to, and that's what does is to

augment the distance. For so there are that the good intentions for resolve something in a communication, if that communication, that conversation

not is prepared, generate a more distance. What I know is if they're because, even with good communication,

not you have to get to a state in the that you get to someone to get to

there are occasions that is not, but there are some of some there's there

problem that's when we only we're communication in moments of crisis, in moments of urgency, and not we don't have communication habitual. So, if you want to enter a process of communication or

you want to establishes that conversation, when no has been encounters previous, when only you connectas with that person in moments of crisis, in a moment of difficulty, well, it's like the person that not has trained in certain things

and of the and the need to be the level of the situation more

difficult. I mean, I did a program very interesting in Boston about the

thing about the negotiation. It's the program more sophisticated

that is the one of the things that they were that they were that they

had been that many people that were to processes of a process

to a process of negotiation very complicated. They didn't even them they're in they're in a form automatic

would be a creativity and then it's all the contrary if you don't you prepare the things what's all

is the creativity what is the activation of patrones reactivos and of pure automatisms.

This is what you say and again that's that you're saying you're going to you're going

you're you're going to have you're going to you're to say much things And when you get you to your

house and say, me caching the masala, that no I've said I'm in the head to the because at the whole for the impulse,

no? Well, we know we we're not we're trying is in a period of resolve what

has been stropeing during much time. We have to have an objective clear in

that conversation. We have to understand what is what we really we're really things.

For example, we're we're to understand what a person is the relationship to a a determined that has been, to some way,

affect to our, a, a, a, a, a, a, a, a, our objective is to know what that someone really needs.

Our objective could be that someone entienda how we know, how we're respect to

or that we can that we're that we're not being being covered. What the most part of the

most part of the other times surprisingly our conversation not is a

focused to the really we're to be to get to put our

other person or to defend us the point of the other person

that's that's express us not that's expression that

that's not that's we're we're we're a predispos tremendous

so that's that you take an idea I one of a one I'm a,

a supertom in, in, in, he said something, he said, he said,

no me never, and has to have a benefit for both parts.

If I think the other part is my enemy, you know the phrase, the enemy

and then what's what I'm that I'm that's that person never more never more

to be to make that I have used that he has been that I've

got I've got to it. It's a lot something something

something in the conversations. In the conversations many times we're

to point of view. To readchazz the point of the

other person, not we don't not we know what the other person

and needs and he need to Steve Covey who was a great man

said he said before that you understand you understand how

conversations difficult many are conversations amables conversations construct

and creative if really I really not, no, no, no, no, no, no, no, no, no, not to interest know what the other person, sheented and needs, no, not just

what he thinks or he has to, but, no, no, no, not? Not to have them, is much better than to have, no? I mean, to say, evite that conversation, difficult, and comersetelo to you know, so, yeah, for one, for a, for a reason, very, very, very curious. The mind, um, has been, um, um, um, is it has been, um, um, um, um, you know, it has been, Descrited and discovered Has been many years

And that Error is in the base of all the suffering that we

experimented So the mind needs information and if no has information

she it inventa if I have a conversation and

in that conversation really I look as an explorer

interesting and curious and to understand what the

other person live experiment or Sient, I'm receiving an information

and, for a time, not have to invent another information. But if

I don't have that conversation, the mind has to inventors an information and assume

that is real, although it's a pure spegism and a pure

invention. The curious is that here is where the error of the

mind. The error of the mind, what is that is that information

that is a information that support, solidific potency, my point of view, and not

the buskedom of the fact. The information always has more power than the opinion. The information

to get to the know of the world, while the elucubration, what you get to

the ignorance. Totally. That interesting this you have said. There is

a issue about that I want to I want to I think that's

something something. Sure, being not is the not the same is a very much of being there's an

authentic sincericida for there is what I said you before before information not something or something

or something or something or something or something you the truth the right

right you you when a person is sincere is saying

something something something that for that is relevant what not

implica is that have to have to tell to tell you all

your life. That's no, no, no, no, it's

saying, you you you can you can't you know,

but not you don't say that you can

reserve certain you know what you do say, you

totally. Another other other other is that you know, you

say, you know, you know, you're that's very frequent and

create something, you're , you're giving support and solidize

something, that in the fond of you know, you know, you know, you know, so it's

what you're saying, then it's a fact a exercise of reflection, of much authenticity,

of much honesty, to be to make that with what frequency we're so

and so how much the problem, the problem, the difficulty, the error in the other person

and the difficult to recognize it in one. But that has to

have to have an application scientific, Mario, because it's involuntary, and it's involuntary, and he's a lot. Sure.

It's, for sure, everything, for the whole, it's a, one, a, explanation scientific. I mean, the

explanation is very simple, and at the way has his Aquel, no? The explanation is

that the most of the cases, who is having the conversation with the other

person, no, you, no, is our ego, and our ego,

has to be sure of that we're in the ceguera that the reality that we're the only reality is the only reality

and it's indisputable for that surge soberbiah in that conversation I have so you're

so much then you start one to get a little to do that a piece and it's

because the ego is because the ego is a structure mental very very danina

with that we know we're we're and when that ego is he sent eried

what he is to understand to the other person, what you look is to deliver the offence, buska, then it's, car, we,

we know, we're a tremendous ceguera. For that that capacity to park the ego, is fundamental.

There, in Denver, in Colorado, there was a gynasia of Aikido, that had a,

a, a, a, a, a special, the, that put before,

before, or no, I said, "'Juntal with "'tas "'withes "'withing the tatami, "'not can't enter with

"'withes "'dehack here "'t your ego. "'C., "'not enter "'in the tatami "'with, "'because then

"'vac, "'you're going "'a "'of a series "'of, "'of, "'that are "'to be

"'that you "'gannes "'and the other "'Pierda. "'Con, "'you can't "'a' "'No,

"'to be a connection, you're going to to lose what is the spirit of the Aikido in this case. So, then it's what's the same. When you enter in a conversation,

deja your ego in the door. And what is to have the ego in the door? It's to judge-to-

and to leave the pasto out. Because if you have a person and the

etiquette always is on the past, or it comes to you, you're

to make that person that person is a little you not you to make, in your form of

You're even You're not You're He's You're You're start The etiquette That's

You're You're You're You're I'm going to Like I'm Like I'm Bruce

Lee in an Annuncelio No I said Ver the things Like for first

Libera the person of the etiquetta And veras Al human But for

That's I can To get the Ego in the Puer I'm

I'm I've seen Converses are People are tremendously

sabies because are very humildes and they're something that's they're

they're in they're in they're in the disposition that's about that's a person who he's about

and know all what you know what you good good advice oh yeah these conversations are very

sincere but very sinceres I think they're they're they're well we're

we're we're we're we're actually we're we're we're that much

of the suffering that the human experimented It has to be with the relations. The same that's that the element

clave in the felicity are the relations. The element fundamental in the infelicidad also are the relations when you don't have good relations,

when not you see accepted, not you feel accepted as well as you know, you're constantly judgeed, criticated,

etc. And for that's so important to give us the relations and naturally to the conversation.

I love. I enjoy much. Mario, a minute. A minute. A minute. A great. A bravo. Oh, jala, this podcast you have liked and could convert into an inspiration at the hour to display and make flourer your a very potential.