Feel Better, Live More with Dr Rangan Chatterjee - #118 How to Work Less and Get More Done with Alex Pang
Episode Date: June 23, 2020Why is it that we equate long hours with greater effort? Could a four-day working week be the change we need for public health as well as the economy? My guest on today’s conversation is Alex Pang, ...an author and former Silicon Valley tech consultant who noticed that, when he went on sabbatical from work, he suddenly got a lot more done. This led him to research and write about resting more and working less. We begin the podcast by talking about active rest or, as Alex also terms it, ‘deep play’. How taking regular breaks from intense work to do something you love is a means to enhanced creativity and productivity. We talk about how the technologies we thought would give us a better work-life balance have instead robbed us of boundaries and ground our work down into a fine powder that settles on all areas of our life. It works both ways – we check social media or do our online banking while we’re at work, just as we check our work emails when we’re at home. The solution, says Alex, is to work shorter, more focused hours and balance that with more ‘serious leisure’ time. There are already progressive companies out there who are shortening the working day or week and reaping the surprising rewards of increased profitability and productivity! At a time when many of us are working in very different ways from normal, Alex’s work seems incredibly prescient. As lockdown slowly lifts and workplaces start to reopen, finding a balance between work, rest and play that promotes productivity and growth alongside employee wellbeing feels like a no-brainer. The same applies to the self-employed and across all industries. Surely this is our window of opportunity to explore what the ‘new normal’ should be? I found this conversation really inspiring and I hope you do too. Show notes available at: https://drchatterjee.com/118 Follow me on instagram.com/drchatterjee/ Follow me on facebook.com/DrChatterjee/ Follow me on twitter.com/drchatterjeeuk DISCLAIMER: The content in the podcast and on this webpage is not intended to constitute or be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health care provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have heard on the podcast or on my website. Hosted on Acast. See acast.com/privacy for more information.
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Maybe our assumptions about the necessity of overwork, right?
The constant pressure of deadlines always at your back.
Maybe our assumptions that we need that in order to do really good work,
that that's a natural expression of passion.
Maybe that's actually completely backwards.
Maybe in order to do the kind of work that we really want to do, it's necessary to pay more attention to how we rest.
Hi, my name is Rangan Chatterjee. Welcome to Feel Better, Live More.
Hello and welcome back to another episode of the podcast. I hope you're having an enjoyable week so far, but has it been a productive one? Well, I guess that really depends on how you
define productivity. Do you define it as the amount of work you got done or do you define it
as the amount of time you got to spend with friends and family or the amount of time you had to do the things that you loved. Well, today's conversation is one that was recorded way back in
February when the world seemed a very different place to how it does at the moment. But it is a
conversation that in many ways has added relevance and poignancy in the context of the global pandemic. And at a time when many of us
in society are imagining what in our daily lives might be different, what can we change?
My guest is Alex Pang, an author and former Silicon Valley tech consultant who noticed that
when he went on a sabbatical from work, he suddenly got a
lot more done and this led him to research and write about resting more and working less. So
why is it that we equate long hours with greater effort? And could a four-day working week be the
change we need both for public health as well as the economy. This is a really interesting conversation that touches
on a variety of different themes. We begin the podcast by talking about active rest,
or as Alex says, deep play. How taking regular breaks from intense work to do something you love
is a means to enhance creativity and productivity. We talk about how the technologies we thought would give us a better
work-life balance have instead robbed us of boundaries and ground our work down into a
fine powder that settles on all areas of our life. It works both ways. We check social media
or do our online banking while we're at work, just as we check our work emails when we're at home.
while we're at work, just as we check our work emails when we're at home. And the solution,
says Alex, is to work shorter, more focused hours and balance that with more serious leisure time.
There are already progressive companies out there who are shortening the working day or week and reaping the surprising rewards of increased profitability and productivity. At a time when many of us are
working in very different ways from normal, Alex's work seems incredibly prescient.
As lockdown slowly lifts and workplaces start to reopen, finding a balance between work,
rest and play that promotes productivity and growth alongside employee well-being
feels like a no-brainer.
The same principles can absolutely be applied to the self-employed and across all industries.
We're living in a time that provides us with a wonderful opportunity to explore
and imagine what everyday life, both for work and pleasure, could actually look like.
everyday life, both for work and pleasure, could actually look like. This conversation with Alex really inspired me and I've been thinking a lot about the themes and how I can implement them
into my own life. I hope it inspires you to do the same. Now, before we get started, just a quick
shout out to some of the sponsors of today's show who are essential in order for me to put out weekly
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vivobarethought.com forward slash live more. Now, on to today's conversation.
Alex, welcome to the podcast.
Thanks very much. It's great to be with you.
Yeah, look, I have been looking forward to speaking to you ever since i read your first book
well the first book of yours that i've read which is called west which i think i read in about 2017
yeah um something like that really really enjoyed it i know we've interacted a bit on twitter
and um when i saw that your new book was coming out shorter uh all about how working less could
get more done i thought okay I hope he's in London soon
to actually do some PR, then I can actually grab you and talk to you. So, that's a coming on.
Yeah.
So, first question for me is, how's London been so far?
It's been great. And I will confess, I am one of, I'm a huge Anglophile. I did a dissertation
on Victorian science. So, I've been coming here for
a long time. So it's always great to be back. Yeah, fantastic. Anything you do in particular
when you get to London? You know, usually I'm here for work. So, you know, the days are spent
doing workshops or consulting or what have you. So most of my free time is in the evening. And I take my camera and go out walking. And London is a fantastic place for just
turning a corner and discovering some brilliant little square or beautiful street.
So, that's usually what I do.
I mean, that's super interesting, Alex, because that in many ways plays into what you write about.
You write about rest.
You write specifically about deliberate rest.
And, you know, I know for myself when doing book promotion and you're on book tours, it is full on and hectic.
And you can be go, go, go from the start of the day to the end of the day,
interviews, talks, workshops, whatever it is, which is fun.
Obviously, we're very fortunate to have that opportunity.
But I know this year with my third book, I have actually been very proactive about putting deliberate rest into my days.
It's something I probably didn't do on previous book tours.
And it sounds like photography in the evening for you, in some ways, is your way of counterbalancing all the work
stress in the day. Is that fair to say? We can finish now because that's exactly right. You
pretty much summed up the argument of rest. I mean, I think, you know, one of the things that we often underestimate is the value of that kind of activity and that kind of, you know, active rest in helping us make sense of the day, process ideas, have new ideas, and, you know, kind of generally make sense of our lives, right? And one of the things
I talk about in the book is the importance of what I call deep play, like serious hobbies for
people. So, you know, whether you are – you know, this can be anything from painting as it was for
Winston Churchill to mountain climbing to, you know, other sorts of sports or chess, or my wife is a serious quilter.
One of the things that deep play does is it offers a lot of the same pleasures of our work
in a very different kind of context. You know, one of the things you talk about in your latest
book is how building healthy habits on top of existing practices
is a valuable thing. And I think for super busy people or people who are really passionate about
their work, it's often difficult to detach even if they want to because you kind of naturally
gravitate to thinking about problems that you're trying to solve.
And deep play is really valuable because it offers busy people an interesting alternative
to their working lives. And for me, I realized that these kinds of evening walks have that kind
of purpose for me because they are, you know – it's an opportunity both for a certain amount of reflection.
There's also, in a place like this, a lot of interesting discovery.
One of the things you've got to do in workshops or interviews, you listen very closely.
You have to pay attention.
You're responding to people.
You're kind of doing that with a place when you're out walking with a camera.
And then finally, there's often a kind of autobiographical dimension to deep play. It
connects to things that experiences you had in your childhood or family things. And I realized
a few years ago, actually walking around London one evening, that my dad is a history professor.
And I used to go down to Brazil with him as a kid when he went to archives. He'd spend the
whole day in the archives. And what would we do after that? We'd go out walking in the evening,
right? And all of a sudden, it hit me. I'm doing the thing that I used to do with my dad when I was
eight years old. And I thought, there's something really interesting going on here. So yeah,
it's a simple thing that turns out to be actually for me pretty deep.
Yeah. It's interesting for me that as a doctor, I see a lot of patients and a lot of the time people seem to
get an understanding of the importance of downtime, the importance of rest after they burnt out.
Like, I don't know if it's something about the human condition where you can hear it and you
can say, oh, that's important, but I'm busy. You know, I've got a busy job. I need to keep going. But when people burn out and they suffer the consequences of it, often that's when they go, wait a minute,
I need to start putting some of this into my life. How did you get interested in this whole
idea of deliberate rest? Well, I've seen very much the same thing in both of my books.
seen very much the same thing in both of my books. No matter how smart you are, it seems,
you learn about this stuff the hard way. Even Nobel Prize winners are stupid about how they spend their time and their energy and how hard they work before they get smart.
It makes it a little easier for me to say that I did exactly the same thing, right? I worked as a consultant in Silicon Valley in think tanks, doing technology forecasting and futures work for about 10 years or so.
And kind of reached that point where it's a sort of work that's fascinating, but you're always kind of half a project behind, and it is basically impossible
to catch up, right? The nature of the work is there's always new clients, new projects.
It's difficult to know when to declare yourself finished because there's always a little bit more
you can do to make something a little bit better. And especially if you're a perfectionist, it's a perfect recipe for overwork and burnout.
And so it seemed clear to me that I needed to take a step back and figure out how to do things differently or it was going to get really bad.
I was lucky enough to have an offer to go to Microsoft Cambridge for three months to have a sabbatical and to do some work there.
And it was there that I discovered that I was working on technology and attention projects.
But about halfway through, I had this realization that I was getting incredible amounts of stuff
done. I was reading a lot. I was having great experiences. But I didn't feel the kind of time pressure that was just a part of everyday life in Silicon Valley. It made me think,
you know, maybe our assumptions about the necessity of overwork, right? The constant
pressure of deadlines always at your back. Maybe our assumptions that we need that in order to do really good work,
that that's a natural expression of passion,
maybe that's actually completely backwards.
Maybe in order to do the kind of work that we really want to do,
it's necessary to pay more attention to how we rest and that actually that rest is an important part of our creative process.
Not just it's obviously important for recharging our mental and physical batteries, but there's an important creative dimension to it as well.
And that's what got me started on the research that eventually
became Rest, and which I followed up with Shorter. So it really does kind of flow out of my own kind
of near-miss with burnout, and my own completely fortunate discovery of, you know, the value of
Rest. Yeah, and you mentioned that you could always do a little bit more, make that project a little bit more finished, a little bit more complete. But there's another
way of looking at that as well, in the sense that I often say to patients that, look, your to-do list
is never done, right? Because even if you're in a meeting and you're completing something,
there will be another email that rocks up whilst you're in that. So it's this whole idea of how do
we create some borders, which I think in many ways technology has made it harder for us.
And I guess, you know, I want to delve into Shorter, the new book, and how we can, you know,
evolve our working practices. But I think the whole idea that technology was meant to save us
time, technology was meant to free us up so that actually we can do more of the things that we love,
actually, for many of us, it's had the reverse effect, where instead of technology helping us,
it's now enslaving us. And we're sort of a prisoner to these devices
that actually is making us more stressed than ever before.
Yeah. There were studies that find that many of us interact with our phones or check our email
something like 150 times a day now. And it is remarkable how in a short span of time,
these have gone from curiosities to being like the thing that we spend most of our attention with and the thing with which many of us interact with in the world.
And I think that it is remarkable that we have the ability to carry our – you know, essentially to carry our offices around in our pockets. But the capacity to be always available, the ability to answer an
email instantly has moved from a technical capability to a kind of social expectation.
Not really with anyone sort of setting out to do that, but that's definitely the way it's evolved.
When people first developed these devices, the idea was that you would be able to break work up into chunks that you could do at different times of day as appropriate to you. But it's turned instead kind of groundwork into a fine powder that now kind of settles throughout our days. And finally, it doesn't help that Silicon Valley, where I live,
has done an incredible job at using behavioral science to make these devices even more compelling.
But I think that all of this means that especially in a world where boundaries for work don't really exist the way that they did in agricultural
economies or in industrial economies, when you stopped work when the sun went down or when the
factory whistle went. When we have to make the choice for ourselves about when projects are
finished, when work is done for the day, it becomes more of a challenge to do so. And it becomes really easy
to default to the idea that, well, we'll do just one more thing. But, you know, making it a choice
makes it a lot harder. Look, when people ask me about stress, I've sort of written a previous
book on stress, and people say, what's the biggest stressor in the modern world? And I say, of course,
well, it's different for different people. But I've got to say, it's very hard for me to get away from the idea that
the biggest or one of the major stressors for most of us is the fact that those boundaries
between work life and home life have pretty much vanished. You know, I think even 15 years ago,
I'm going to surmise, you, in most jobs, you would have finished your work let's say you worked a bit late
you finished at 6 p.m let's say you got home you might have had some food at home and then you
probably actually put the tv on to unwind and actually just you know or read a book or something
whereas now it's not uncommon as soon as that's happened or during your dinner even you'll be
looking at your smartphone and
actually, oh, I've got a work email. I'll just get back to after dinner. And it's this kind of slow,
insidious, constant barrage of information that we're just constantly consuming.
It is having, I think, a detrimental effect, yes, on our productivity at work,
but also on our health. And I think this is why your work, I think, is touching on something
super, super important. You started off this conversation talking about deep play.
Well, when you are doing deep play, and I'd love you to define what that is as well,
but when you're doing deep play, I'm guessing that actually you're probably not on your device. You're moved to four-day weeks is that one of the biggest benefits that these schedules deliver are clearer boundaries between work time and personal time, and even within the day, between the time you spend focused on work and the time you spend hanging out with your colleagues.
colleagues. But to get to the deep play, you know, I think one of the really important features of deep play is that for people who are passionate about their work, or for people who are in high
stress jobs, where it's difficult to like leave stuff behind, deep play offers a real, it's
important because it offers a kind of easy way to switch out of work mode, right? It's something
that is just as compelling as work.
You know, you don't have to like work hard to settle your mind or, you know, and stuff,
you know, you can just get right into it, which is, you know, which is really important for
developing the habit and keeping it. So what is deep play? Deep play's got a couple features.
Paradoxically, it offers some of the same kinds of psychological
rewards as work, but without the frustrations. So, Winston Churchill talked about in this book,
Painting as a Pastime, about how painting was great for busy people like politicians and writers,
because for him, painting was like politics. Not the comparison that most of us
would draw, but for him, it was like politics because in both cases, you needed a clear vision
of what you were going to do. You had a certain amount of time in which to act. You had to kind
of strategize to figure out how you were going to create this thing. But it was different because you were, you know, working in paint and outdoors rather than, you know, with words. And it didn't have the
frustrations of political life because while he was painting, he didn't have someone from the
Labour Party looking over his shoulder saying, you know, those clouds are bigger and the trees
the wrong colour. And I am amazed at the number of great scientists,
neurosurgeons, CEOs, people who are in incredibly competitive, ambitious fields,
people who do world-class work, who have these kinds of serious hobbies that will take them out
of the lab or the C-suite sometimes for two or three weeks at a time.
But it's like the only thing that could possibly get them out.
And so as a way of creating an alternative to work that has a really clear boundary,
you can't think about office politics when you're 200 feet up a mountain, right?
As a way of providing exercise and kind of you know a different
sort of cognitive exercise yeah it reminds me of um well many people you know i interviewed
volta longo on this podcast a few months ago who's um you know you know a lot of people think
he may well win a nobel prize one day for his work on fasting and what it does in the body
um he's a very very musician. I know many scientists
who are accomplished musicians. One of my best mates who I play in a band with, he
is a helicopter doctor, an A&E doctor in Chamonix in France. And he's an excellent bass player and
an excellent ski mountaineer. And it's amazing. It's not, I guess there's that perception,
isn't there, that, oh that oh you know I can't
engage in my hobbies because I gotta focus on my work so I don't have time but you could almost
flip that and I guess you would make the case that actually by focusing on those deliberate periods
of passion and creativity and sport and you know deep play I guess you would make the argument that you're going to be
more productive in your work as well as feel better about yourself.
Yeah. I think it does a couple of really important things. One is that when there's
office politics or when you're in projects that aren't going very well, it's easy for your
enthusiasm for work to flag and to wonder of wonder, you know, what is it
that I'm doing here? Not just with this project, like, what am I doing with my life? And deep play
serves as a way of helping you remember what life and accomplishment at its best is like, right?
I think another important thing is that it can serve as a kind of creative playground in that it is an opportunity for your kind of creative subconscious to kind of turn over ideas, even while you're focused on something else. mysterious, unpredictable things. In reality, though, psychologists have done a fairly good
job of identifying periods when these are more likely to happen. And deep play offers a space
in which your mind can turn over ideas that you haven't really quite worked out, but can be really
important. And one great example is actually the musical Hamilton, right? Lin-Manuel
Miranda had been working on In the Heights for like seven years, and he finally takes a vacation,
and he takes Ron Chernow's biography of Hamilton with him. And he says,
as soon as I took a break from In the Heights, Hamilton jumped into my head. And it's a fantastic example of how these breaks
aren't like a competitor to work or a competitor to good thinking, but rather our partner to it.
Yeah. And I think that is such a key point, Alex, isn't it? We're in this more is better culture
where there's so much to do. So the harder I work, the better it's going to
be, the more I'm going to get done. If I work through my lunch break, you know what, I'm going
to get more done. People around me are going to see that I'm working more. And it's that big
badge of honor in society that in some ways we need to start reframing that as, I can't remember,
I think I've heard you say it before, it's... That rest is not work's opposite, rest is work's partner.
That each one justifies the other, supports and sustains the other.
I mean, it's a bit like a good marriage, right?
Where you are different from your spouse, and yet together you support each other.
You make each other better and better people.
And work and rest, I think, operate in very much the same way.
Yeah. I go around giving a lot of well-being talks to companies now. And, you know, one of my top
tips for them is one of the lowest tech tips that's out there, which I say, try and take a
tech-free lunch break every day, even if it's just for 20 minutes. And it's like, for all the fancy tech
we've got, like if you, and I explained it to them, if they understood biochemically, physiologically
what happens, and I've done it with so many people, so many patients that they come back,
they're more creative, they're more productive, they feel calmer, they're less stressed in the
afternoon, but they're also less stressed when they go home to their partner in the evening,
which results in improved relationships and all kinds of things and this is why i'm such
a huge fan of your work because um there's there's so much synergy in what you're talking about and
i think the more people who can talk about this and raise awareness of this for people
i think the more benefits that are going to be that rest is important it's not a substitute for
um for work it's actually going to help
you work better. You've been banging that drum around the world for a few years now.
Do you think people are starting to get it? I think people are starting to get it. I think that
we're also, though, recognizing more the challenges in taking rest seriously, making space for it in our lives, using it as a kind of space for both renewal and creative activity, that this isn't just about self-help, right?
It's not just something that we should think about how we can do ourselves or just in our own lives.
For a lot of busy people, there are big cultural demands on
our work. You talked about the idea of overwork as a badge of honor. How common is that these days?
But there are also big structural things that keep us at the office, that command our attention.
keep us at the office, that command our attention.
And I think one of the things that we're beginning to realize is how powerful changes within organizations can be in encouraging that kind of tech-free time or time for reflection.
You know, whether it's something small like the imposition of no email evenings,
or whether it's something big like redesigning the entire workday, right? So there are times
when people can completely focus on their work without having to check their email,
be distracted by Slack or other things, and actually having tech-free lunches together,
other things, and actually having tech-free lunches together where instead of talking with people for like two minutes around the water cooler, you actually make time to have serious
conversations with your colleagues. And that turns out to be an incredibly powerful and valuable
thing, both for the happiness of individuals, but also for the
performance of companies as well. And so all of this stuff turns out to be beneficial for people's
mental health, for their physical health, for their performance as economic agents and workers,
but also as parents and partners. And it also helps, I think, parents and partners and it also helps i think families and companies and
organizations as well how did you start getting interested in this quite revolutionary idea
of the four-day work week yeah because you know i've been thinking about this um throughout the
morning before uh before we we got together to think
about you know alice is having to make the case for why a four hour it's not a four hour work
week a four day work week is so beneficial that should be the next book that should be the next
one yeah exactly i think tim ferris did that one what's it one about 10 years ago, the four-hour work week,
which is a great book, actually, because for me, it's not actually about working four hours a week. It's about understanding that time is a precious commodity and how you
spend that time is important. So, that's what I got from that book. But you're making a very
strong case in it about why four-day work weeks should be considered.
But I want to flip it a little bit and go, when we're living in a culture where the World Health Organization are calling stress the health epidemic of the 21st century, when burnout is going up year on year, when most people these days are feeling that just
chronic state of overwhelm, instead of making the case for the four-day work week, do we almost
need to make the case for the five-day work week? And actually, you know, at what point have we
proved that the way we've currently got many jobs set up in you know when
have we ever proved that that's an optimum way to set a workplace up for productivity or for human
health you know the five-day work week is an artifact of the industrial 20th century right it
was something that unions and reformers fought for for decades. The chartists in what, the 1830s
and 1840s were talking about eight hours for work, eight hours for sleep, eight hours for what you
will. They were actually talking, I think, about a six-day week. But the five-day week is something
that gets worked out in the 1900s, the 1920s, and we just sort of stuck with it. And like many things,
it just turns into this default that you never question. Now, the reason that I started
questioning it actually was when I was promoting rest, I would get questions along the lines of,
okay, so what does a single mother do in order to get more rest, right?
What tips and tricks do you have for them?
And at a certain point, I realized that the answer was not do this, do that.
Certainly, the answer was not have another middle-aged guy tell you what you're doing
wrong in your life.
But rather, the answer was that, look, working moms, parents, and to some degree, all of us live in a world that expect us
to raise kids as if we don't have careers, pursue our careers as if we don't have children,
to do both to some impossibly high standard, and then to put the blame on us individually when
we don't live up to those standards, right? We don't need tips and tricks
in order to solve these problems. You don't need to be super mom. What you need are structural
changes that don't expect you to do both of these things simultaneously. And you know,
you look at things like the problems that we have with burnout, with chronic stress,
that we have with burnout, with chronic stress, health issues in the workplace, depression,
work-life balance.
Turns out, and one of the reasons I wrote this book was that the four-day week is a wonderfully elegant way of attacking all of those things at once, right?
Whether it is mental health in the workplace, whether it's the enduring problems of flexible careers or of
encouraging and promoting women into executive positions, allowing parents to continue to have
good careers once they're parents. It turns out that we've approached these problems with
different strategies and different company policies.
But it turns out shortening the work week offers a way of dealing with all of them.
It's incredibly simple.
I think it's pretty effective.
And it is available to a wider range of kinds of businesses than we might expect. And I'm seeing it unfolding in more parts of the world
than I expected when I started working on it. Two of the countries that have the most places
that are experimenting with it are Korea and Japan, right? Places in which overwork is such
a big thing that, you know, Korean and Japanese languages have their own words for working
yourself to death. And that says it all, doesn't it? Exactly, right? You know, Korean and Japanese languages have their own words for working yourself to death.
And that says it all, doesn't it?
Exactly, right?
You know, when you need to change language in order to reflect that reality, you know that you've got a serious problem on your hands.
who have moved to four-day weeks or six-hour days, and not only has profitability not gone down,
it's actually skyrocketed. These companies have done really, really well. So, you're saying that by working less, things didn't just stay still, profits,
productivity went up. So, this is an alien concept for many people. How can you possibly work less,
but gain more? Right. The simple answer is that, you know, if you look at the way in which many
of us work, or many of us have to work, our days are filled with distractions, interruptions,
poor meetings, not very good project management, crashed schedules.
Once you can get a handle on those things, I mean, it turns out that stuff wastes something like two hours of productive time every day, according to some studies.
So if you can get a handle on that stuff, all of a sudden you're a lot closer to being able to do five days work in four just by like clearing away that rubble.
If we think about that on a, you know, on a 40 hour work week, five days a week.
So if we're losing two hours a day, because we're not being productive, that's 10 hours
a week.
That's 25% off that, you know, in inverted commas, working week where we're not really
working.
So, you know, I guess we could, working week, where we're not really working. So,
you know, I guess we could even go further back from a four-day week, potentially. It's incredible that. And is that to do with technology? Is that to do with us
getting a bit bored at work and going on to Facebook and Instagram? Or what is that?
I think technology is part of it, definitely. We are being humans as distractible at work, especially if we're not
working on something that's totally compelling to us. I think also the fact that in a world in which
we don't have such clear boundaries, it's easier to feel like if the school calls or if you get
an email from your doctor, it's okay to deal with that at work.
And sometimes, you know, it really is necessary to deal with those things immediately.
But the fact that you've got this kind of interference between work stuff and personal stuff means that that does hit your productivity. And then I think that as most of us have
experienced, lots of meetings aren't terribly well run.
There were too many people in them.
They kind of go on too long.
But we've accepted that this is the way that meetings work.
And so just by doing these relatively simple things, right, not accepting the default that the software imposes of a meeting being an hour long, but making meetings 15 or
20 minutes long. Getting rid of the standing daily 9 a.m. thing that kind of doesn't start
your day necessarily with the sort of highest energy. Using technology a little bit more
mindfully and also creating times of day where it actually is okay to tell people who just have one quick question that's going to turn into 15 minutes, you know, go away, I'm going to finish this thing.
All of that stuff together turns out to take you a long way to being able to work more effectively, get more done in a shorter period of time, and to allow you to do in four days what, you days what you used to need to do in five.
I think once you start doing the maths on this with some of the statistics you're giving,
I think it's probably very clear very quickly that this may well be the way to go for many
companies, if not all companies. You mentioned meetings you mentioned meetings. And, you know, my own career has
changed quite a lot in the last few years. So I started off training to be a National Health
Service doctor, which is what I have done for the bulk of my time for most of my career.
But it's pivoted in the last few years, whereas I still see patients, but I'm also
an author now, a podcast host, you know, I go and speak to companies.
I'm also an author now, a podcast host.
You know, I go and speak to companies.
But in terms of meetings, that's something I've really reduced.
Like, I've realized that actually a lot of people would constantly say,
oh, we should get together and have a chat about things and talk about ways to collaborate.
And in the past, you know, the people-pleasing part of me,
but yeah, yeah, sure, let's go and do that.
And you think, you know, you're doing all these meetings,
you're not getting actually your own work done and you're not actually getting any getting anywhere so now
it's a case okay well email me with your ideas or email my PA with your ideas and if there's
something there maybe we'll we'll proceed on email so that's my own strategy that I started to adopt
to try and address some of this. But on the topic of email,
how much of a work suck and a productivity suck is email?
Well, you know, it is now inextricable with most of our work. So going to zero is impossible for most of us. But let's just take two things. And one is the amount of time that is lost to the distraction of email, even if it's an important message.
Once you get into flow working on something, you get interrupted by a message.
And just reading it will take you out of what you were doing.
And it can take a good 15 minutes or so to get back into that state where you're really focused again on something.
to get back into that state where you're really focused again on something.
Now, we are interrupted by email or other things on an average of 11 minutes.
And so, you know, you – I thought it would be more, you know.
I thought it would be more.
But, you know, we all have that experience of ending the day and wondering, why don't I get done?
Yeah. and wondering, why don't I get done? And part of the reason that we have these days
is that we have this constant barrage of interruption
that unless, once again, you make a conscious choice
about setting boundaries around,
can really destroy your attention and destroy your day.
But I think the other important thing
that your experience suggests
and that I see in the book is that there's a really important like social dimension to these
issues. We often think of attention and focus distraction as things that happen between like
our eyes and brains and a screen. But my capacity to focus at work depends on other people's ability to respect my attention,
right? And our ability altogether to work in ways that let us really be effective.
It's a bit like, you know, going to the movie theater. And everybody has this thing that we're supposed to pay attention to, not our phones,
certainly not phone conversations. And you work together so that you can focus on what's happening
up on stage. And I think recognizing that there is this important social dimension to all of these
things is one of the keys, I think, to dealing with them really
effectively. I love the way that you're pitching this as a societal and structural issue, because
I think it really takes the pressure off the individual. I mean, you touched on that already,
it's not necessarily what can I do individually to get more deep play in my life? Although that can, of course, have some merit. But really, what you're talking about is restructuring society. And it's hard for
me not to fast forward a few years and think, well, the research you present in Shorter is
really compelling. The stories are really compelling,
is, I mean, do you anticipate a point in the near future where you can almost say companies have a moral responsibility
to implement working practices like the four-day work week
for the health of their employees,
for the health of the country, for the social cohesion,
but also on a business level
so that they can be more productive.
Really hope you're enjoying the conversation so far.
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You know, I think whether they do it for business reasons or for moral reasons,
they see benefits, right? These companies talk about work-life balance scores going way up.
People are healthier because they have more time to do things like whether it's go to the doctor or train for a marathon or go to the gym.
They also are healthier because they have more time with their families.
Of course, we all know that time with other people is an important thing in keeping us sane, but also keeping us physically healthy.
I love the idea that, in a sense, we should treat kind of mental health in the same way that companies are now learning to treat environmental concerns, right?
As something that is important.
Yes, it's important for economic reasons, but it's also important for moral reasons as well.
I would love to get to that point.
I think probably sooner rather than later, we will.
When you start thinking about it and when you come at it from that position, I think thinking of organizations, thinking of workplaces as places that can do good things for people's health, that can be redesigned in ways to make them healthier.
And not just about adding plants or healthy snacks, which are great things, and which actually a bunch of these companies do.
But redesigning the way in which people work so that people can be healthier is, you know, there would be tremendous public health benefits to that. millennials are now seeking jobs that give them purpose and passion rather than just what's the
salary going to be like what's the career progression going to be like which is certainly
a change from 20 30 years ago in terms of how a lot of people would choose their jobs
and i guess a natural consequence of that might be um if we're trying to do a job that we're
passionate about that's going to make an impact on the world. Well, we can't do
that if we're burning out and actually we've got no time to enjoy the benefits of a happier,
healthier society. So it kind of feels as though this is a movement that could very rapidly grow,
particularly with great books like yours, to contribute to that conversation. Yeah, I mean, have you seen particular types of works,
particular types of companies more receptive than others to this kind of thinking?
I have been impressed at the range of industries in which the four-day week has been implemented.
I mean, it literally is everything from software startups to car dealerships to repair shops to there's a steelmaker in Birmingham who makes Balty Bowls that works a four-day week now.
And so it's not just creatives.
It's also not industries where people are looking for a totally laid-back lifestyle.
No one goes into software because
it's going to be an easy life. I think that what they do all share are people at the top who
really feel the necessity of this, who have had that brush with burnout that we talked about
earlier. Having a workforce that is willing to take a kind
of growth mindset to be kind of experimental, who often maybe are themselves parents and have
enough experience in their jobs to be able to say, you know, we've been doing it this way for the
last 10 years. Here's how we can do it better, right? Here's what's broken in the system.
Yeah. the last 10 years, here's how we can do it better, right? Here's what's broken in the system. And I know enough now so that I think I can fix it.
When you've got those things, everything else becomes just a matter of like
scheduling and logistics, whether you are, you know, whether you're creatives,
whether you're making things, whether you're salaried or hourly.
I think that culture is upstream of all of this.
or hourly. I think that culture is upstream of all of this.
Yeah. There's lots of employers who listen to this podcast. You mentioned car dealers. I know there's one very, very large car dealer in the UK whose boss and team listens to this podcast.
But there's also many HR departments who listen. And for those of them who think, okay, all right, I like what you're saying, Alex, I can see the benefits, but I've got no clue where to start. How would I bring that into my workplace? What would you say to them?
them? So for offices, the first place to start is meetings, right? Nobody loves meetings.
Generally, in most places, meetings aren't terribly well run. So getting a handle on them,
making them shorter, is a way both of clearing out a bunch of time in people's schedules.
It's an easy win because it fixes an enduring problem that everyone is aware of and yet tends to go unrepaired.
It also then sets up the question, all right, if we can fix this, what else can we fix, right?
You've lived with bad meetings your entire career. And yet, if it turns out in a few weeks that you can get control of them, maybe there's other stuff that you can
deal with. And then finally, the other important thing is the social dimension, right? You get
20 people in a meeting for an hour. That's 20 person hours. That's like half a week of one
person's time. It's really easy to underestimate, you know, just how many human hours get absorbed
in meetings. And once you, until you start to reduce them and you realize easy to underestimate, you know, just how many human hours get absorbed in meetings.
And once you, until you start to reduce them and you realize, good heavens, you know, every meeting
turns out to be really expensive. And I think what you're talking about is, I know we touched on this
with Tim Ferriss' book before, but it's all coming back to this idea that time is a precious
commodity. It's a non-renewable commodity
what do we use that time for we ain't getting it back right when it's gone and i guess you know
in essence your argument is also that
if you're working work be productive at that work and when when you're resting, rest. But don't try and mix and match it
all because then you don't do either one particularly well.
Right. You know, one of the things in both rest and shorter that I learned from the people I
studied and talked to is that focused periods of intensive work beat long semi-distracted hours
every time, right? You know, you can get more done in four hours
where no one bothers you than you can in 12,
where you're kind of switching in and out
and dealing with different things.
100%.
And I'm interested to you,
how that played out as an author.
And then I'll share with you
how it plays out with me as an author.
So when you're writing,
how do you get your writing done? Because that's not your only job, is it? You do other things as
well. Yeah. So, what I do is I get up super early. So, when I'm working on a book, I'm up generally
by about five or so. Put in a couple hours, take out the dogs, come back, write some more. And
usually in that walk, I'm turning over ideas.
And I realized, wait, you know, if I do this, do this transition this way, it solves this problem,
right? So that's a kind of creative time for me. By about nine or 10 or so, the biggest part of
the writing day for me is done. And I do this even though I am absolutely not a morning person.
I am someone who in college started homework like at 10 o'clock at night all the time.
But when you've got kids, when you've got a job –
Do you have kids?
I do.
I have two.
One's in college.
One's about to go off.
Okay.
So when you've got those kinds of demands and when you've got the constant lore of lore of facebook and linkedin and twitter and other stuff
you gotta find a time when when you can work undisturbed and for me the super early hours
are valuable partly because no one else is up if i'm gonna do this to myself i'm not gonna waste
time like on social media yeah i'm actually gonna to do something with that time. And then the rest of
the day, I do everything else I talk about in rest. I'm a huge fan of maps. You know, I walk a
lot. My first academic book took 10 years to write. Doing all the, you know, and I was like,
you know, in that kind of constant state of sort of overload and thinking that, you know,
this was simply the way that unruly genius
operated, right? Working the way that I describe in rest, in 10 years, I've been able to finish
three books. I think the results speak for themselves.
Yeah, 100%. I can't say how many of the things you do are the things that I do,
particularly when writing. So, like you, I'm juggling many things. Two young kids, one are a
bit younger than yours, nine and seven at the moment. You know, seeing patients, all kinds of
other things that I've got going on, like many people do these days. I'm not saying I'm particularly
unique, but everyone feels that they're busy and they've got lots and lots of different things to
do. When I am writing, when I'm in those months where actually I know I need to write and I need
to deliver something, I wake up early. Now, I wake up early most days anyway. I am a morning person.
I'll sometimes go to 4.30 when I'm writing. But I know if I get a half four till half eight window
in of writing or a 5am till 9am writing, I get so much more done then than if I started, let's say at 9am
and I tried to sort of plough through for the entire day, I never ever beat three or four
hours of intense work in the morning. And so, when I'm in writing mode and I've, you know,
having, you know, written three books in three years, I've really had to refine my process so that I can actually spend time with my family, spend the time seeing my patients, spend time on myself, on my own hobbies.
I've had to get really good at how I use time.
And I know that that morning time for me is peak creativity.
And I just don't want to be contacted in the day by many people.
So I try not to go on email. I try not to talk to people who help me in my team or anything,
because it's, I know that I need to, you know, protect my mental space so that I can deliver
what I'm trying to do at the moment. And I guess, you know, not everyone listens to this as an author,
but they will have something in their life that's important to get done. And I guess
what you're also saying, or the follow on sort of idea from your work is that we got to find out
what works for us on an individual level, as well as a structural level, we've got to find out trying
to figure out actually, when are we particularly good at working? When are we good at just sort of closing things off and not doing any work? It's, yeah, it's, I think
it has real, real value this. No, I think that for me, it took two or three weeks, right, to really
understand how mornings work. And I have certain practices. One important one is actually I set up
everything I possibly can the night before. Okay. Because I don't want to have to make a single decision at five in the morning,
like what to wear, what I'm going to work on. So the night before, I will outline the writing
tasks for the next day. I set up breakfast. I set out the clothes that I'm going to wear.
And so I can just operate on automatic until the time when I flip up the
screen and I start work. The great thing about that is that I'm not spending any energy making
decisions other than what the next words are. It's also important because it's a sort of
self-blackmail, right? If I'm going to go to the work the night before of setting stuff up,
I'm a lot less likely to rationalize like sleeping in, right? I'm kind of making my future self
commit to this. Also, when you do that, really interestingly, setting up questions that you
sleep on makes it more likely that you'll actually answer them.
Your mind turns things over even while you're asleep.
John Cleese had a wonderful line about how when he first started writing comedy sketches,
that he would get stuck on something at night and he'd go to sleep and the next morning, not only would he have the answer, he couldn't even remember why he was stuck.
have the answer. He couldn't even remember why he was stuck. And it sounds mysterious, but you give your mind practice, you let it work on this, and it learns how to do it. And it is
utterly miraculous.
Yeah, I know you're a neuroscientist as well. And I can't remember what that state of
consciousness is called, just as you're falling asleep.
Right. A hypnagogic state. Exactly. called, just as you're falling to sleep. Right. But I have-
A pedagogic state.
Exactly.
Yeah.
And why don't you tell us about that?
So, it's essentially, you know, those moments in between wakefulness and sleep.
It's those moments when it's a little bit like dreaming.
Yeah.
Except you're sometimes thinking about stuff that, you know, you're kind of turning over
things from the day or thinking about ideas or
problems. And every now and then in those states, you know, we have these experiences of, you know,
having ideas come to mind. And it's, you know, it's an illustration of how our creative minds
are capable of doing things kind of without our conscious effort and without our force.
And, you know, one of the great things
with deliberate rest that deliberate rest offers is a space for your kind of creative subconscious
to work on problems that have eluded your own solution. And whether it's, you know, little
things like how to handle these paragraph transitions, or sometimes some very big ideas.
There are some famous cases of mathematicians and scientists, you know, working for years
on problems, getting stuck, putting them down, and then a few weeks later while they're at
the beach or about to get on a train, all of a sudden the answer comes to their mind.
When you give your brain the downtime.
Precisely.
Not when you're constantly going, trying to be productive, working more.
Exactly.
And how valuable is that if you're in a creative industry, if you're a leader who has to be thinking about next year's products, who has to be trying to make sense of global trends, thinking about what things just over the horizon could be a real opportunity or
a real problem. It's really difficult to think about that stuff just when you're at your desk
dealing with the everyday and answering emails. And being able to do stuff like get out on your
bike or work in the garden on that, maybe that fifth day is amazingly valuable for these company leaders
and for the people who work for them. Yeah. I mean, I love that idea of,
you know, mulling things over at night. So you wake up with the solution and it's something that
I very much try and do in my own life. I'm very attentive to what I'm doing in those 10 or 20 minutes just before I fall asleep.
I often recommend to people, I think one of the worst things you can do is watch the news before you go to bed.
I think you wake up full of anxieties and worries that often impacts your sleep.
I think for me, if I'm trying to solve a problem, again, you've got to be careful.
You don't want it to be too stimulating, whereby actually it stops you from sleeping. But if
there's a few ideas I'm mulling around, I'll often think about them or read about them just before I
go to bed and set myself up for that morning burst of creativity.
Exactly. You know, one of the other things that I do is stop writing in mid-sentence.
I don't reach the end of a section or even the end
of a paragraph. Because partly, it's easier to start writing if you don't have the existential
terror of the blank page facing you. As a writing exercise, picking up where you left off just makes
things a little bit easier. But it also means that your mind continues working on the rest of that
paragraph and then the next one and the next one, even while you are thinking about other things.
So you leave it unfinished so that your brain's trying to complete it a little bit and actually,
yeah, I like that.
Exactly. And I cannot take credit for this or, you know, Stephen King and Ernest Hemingway
talk about doing this, but, you know, Stephen King and Ernest Hemingway talk about doing this.
Yeah.
But, you know, worked for them.
Worked for them, exactly.
Exactly.
And if we delve into the neuroscience a little bit of deliberate arrest, I mean, what happens when we, you know, are switching off and are fully immersed in that passion, you know, going for a hike or playing a musical instrument or going for a walk?
What is going on in our brains that gives us all these benefits?
There's been a bunch of work in the last 20 years in neuroscience and the psychology of creativity
that's helped open up our understanding of what's going on in the creative mind,
in particular in those periods where it feels like we're not in conscious control of these processes
or when our attention is
elsewhere. So, the first thing is that when you kind of switch off your attention, it sort of
feels like your brain sort of shuts down, but it actually doesn't, right? You know, your brain is
actually every bit as active as it is when you are thinking hard about something. It's just that
the connectome, the parts of the brain that are talking to each other are different. And in particular, the parts of the brain that are
associated with more creative activity, as opposed to kind of just straight on problem solving,
are more connected and more active. So in a sense, what the brain does is switch into a mode where it's ready to solve problems on your behalf.
Now, sometimes we have a kind of low-level experience of this brain working on our behalf almost every day, right?
You know, when you're trying to remember who was the musician who was in that band and then had that single, and you can't remember who they were.
And then five minutes later, you're doing the dishes, and all of a sudden, they come to mind. That's the default mode network.
That's those brain connections continuing to work on that problem, even while you've gone on to do
something else. Now, in the daily schedules of highly creative people, what you see them doing
is layering periods of really intensive work with these
periods of deliberate rest. These activities like walking or gardening or going for a swim
or other activities that are not very cognitively demanding, but which get them out of the office
and which give their creative minds time to keep working, to keep turning over
these problems that they were just thinking hard about 30 minutes ago. When you load up
your creative mind with those outstanding problems, it likes to keep working on them.
If it has the space to do so by the end of that swim
or that hike, it's likely to have made some progress. Because we think of creative work
and other kinds of work as involving willpower, expenditure of effort, we tend to shortchange how powerful that other part of
our brains can be, other part of our minds. But if we give it the space to operate,
if we practice deliberate rest, not only do we recover the energy that we spend in those highly
intensive focus periods, when you can actually get – there's plenty of substantive stuff that you
can get done when you're concentrating. There's no question about that. But there's also creative
stuff that you can come up with that you might never if you didn't take that time, if you didn't
have that practice. That for me, for someone who loves writing, who loves
solving the problems that writing books involves, having the practice that helps me create better
work, that helps me see the world a little better, that's worth organizing my entire day
and a lot of my life around.
that's worth organizing my entire day and a lot of my life around.
Yeah. It's, it's this whole cultural idea that more is better doing, doing, doing is what gets you ahead. Whereas we're really seeing this resurgence, aren't we? In terms of the importance
of sleep, the importance of rest and the importance of deep play, you know, really starting to
understand, I think,
more and more, it needs to get out there much more than it currently is, but little by little,
trying to get the idea out there that actually less can be more.
That actually not doing something can be beneficial, can have multiple benefits, rather than looking at what you're missing out on, we need to start framing it as what we're gaining from doing that. But I do wonder whether there is a big education piece here that needs to happen
societally. And the example that comes to mind for me is in the recent general election in the UK,
if my memory serves me correctly, Jeremy Corbyn, who was the opposition leader,
who was the opposition leader, he or his department or his party at some point, I think,
had hypothesized that public sector workers at some point in the future would move to four-day weeks or they were looking into it. And I was super interested by that. But he was actually
belittled in the media by many people in the media say oh this is just more ridiculous and
i'm not but i'm not making a political argument either way right i'm simply saying that i think
that whole idea as a concept is one that has value and it's one that we should be looking at
seriously uh individually on a company level but also politically in terms of how we structure
our working systems.
But I didn't see it get any traction because people thought it was another reason to sort of hammer him down with. And I think, does this whole idea have a bit of a PR problem? Does it
need, I know you're addressing that with your book, but do we need to really get the messages
in your book out there to politicians, to policymakers to say, look,
there is a strong case here for doing this. This is not slacking off. This is actually going to be
beneficial for the economy.
Right. I think with the last election, the opposition was really effective at hammering
the idea that the four-day week was going to require another money tree,
that the four-day week was going to require another money tree, and that it basically was another giveaway. But if you look at the companies that are doing it, it's a very different kind of
proposition, right? It's not about working less. It's not a way of punishing capitalists.
Yeah.
It is a way of making businesses more productive, more sustainable, and making people happier.
If you were making the case to shareholders or to investors who were reluctant and who were so
accustomed to the idea that you make more money by making people work longer hours or by reducing
what Walmart calls time theft, stuff like going to the bathroom.
Time theft?
Time theft. Yes.
Is that where we've got to?
Yes. Not working is time theft, right? Think about what that means for the way,
you know, you think about how life should be lived and how time should be
spent. But I think the way to make the larger argument is, first of all, that the shorter
workweek has demonstrated benefits in terms of recruitment and retention, productivity and
profitability, work-life balance, and talent development. If you can tell me which one of
those things you don't like as an investor or
shareholder, we can talk about making adjustments. But I think once you see the numbers that most
people who pride themselves on making smart investment decisions or being rational economic
actors will see, yeah, it looks counterintuitive at first, but because you
do all these other things in order to make the four-day week work, yeah, all right, this makes
sense. At another level, I think that there is a kind of cultural change that these companies have
to go through in thinking – in moving away from the idea that overwork is like a sign of
productivity or it's a sign of virtue. And these are all companies
where long hours are the norm, right? In the restaurant industry, people work 15-hour days
for weeks on end. These are cultures where overwork as a mark of virtue, as a kind of
necessary step for success is just like built into the DNA of these professions.
And as one of the founders put it,
it took us a while to get to the point
where we realized,
actually, anyone can sit in a chair for 12 hours a day.
That's not the hard thing.
The hard thing is, the impressive thing is
being able to do your work in six hours and knock it out
and get out of there. That for so long, we've treated long hours as a kind of proxy
for commitment, as a proxy for dedication, for passion, for productivity. And it turns out,
these companies show, that that is exactly backwards.
The people who are really good at their jobs are not the people who need huge amounts of time to do them.
They're people who are capable of really focusing in on what's important, on identifying the key parts of the problem, the most effective way to solve them, and then actually go about doing that.
That's what we should value. That's what these companies value.
Yeah. And you've got loads of really nice cases in the book about companies. I think there's one
that's a restaurant actually, which did make that change and managed to do it. But one thing I just
wanted to think about is, is there a danger that if a company moves to a four-day work week that they push their employees
really really hard on those they say yeah you can have your time off but i'm going to work you
into the ground for those six hours a day whilst you are there have you seen any evidence of that
at all it is a more intense day definitely and there are there are stories of, you know, one or two people at a
company who will quit rather than make the changes that they need to in order to make that work for
them. But I think the two things that kind of counterbalance that intensity are first off,
the fact that in all of these companies, the workers themselves figure out how to make the four-day week work.
The change starts at the top.
Right now, you need a founder or a CEO who says, we're going to do this and we're going to do these experiments.
Some of these things are going to fail, but we're going to figure it out.
out. But nobody at the top knows everyone's job well enough to figure out which parts they can take out, which parts you can automate, which parts are actually incredibly valuable that you
want to be able to preserve for yourself and focus on. So the actual kind of redesign of the work
is done by people themselves. And most people turn out to be fairly good judges
of what they need to do, you know, where they need to focus. The other thing is that
one of the reasons you give people an extra day off or you close the office at three if you're
doing a six-hour day is that, yeah, the work is more tiring.
But it's more tiring in the way that finishing a marathon is tiring as opposed to being in unproductive, frustrating meetings for 10 hours is tiring.
Both of those things take a lot of energy,
but you feel really, really different at the end of them.
Yeah, it's productive fatigue.
Exactly.
Yes. So, so far, the indicator is that, yeah, people actually, you know, you do work harder.
It's a little more like high intensity training, you know, in the gym.
But it turns out that the extra recovery time, the feeling that you are more in control of your own job, that you have more time to work effectively, even though you're working fewer days.
And there were a couple companies have done surveys where they ask people, do you have enough time to do your work?
And actually, the percentage of people who say yes goes up when they go to four-day weeks, which, yeah, an extraordinary thing, right?
they go to four-day weeks, which, yeah, an extraordinary thing, right? It's a beautiful indicator of the subjectivity of time, but also how much time normal companies turn out to waste.
And I think the fact that you are doing this with other people, right? You're having the experience,
often sometimes fairly intense experience, of all of you redesigning the work
so that you can all share this common benefit. That's hard, but it's worthwhile hard.
Yeah. And that has extra benefits, doesn't it? You know, it's something we've spoken about on
this podcast many times before about how important that human social connection is.
Yeah.
How important it is to feel as though you've got some control over how your life,
how your day goes down. Exactly. Which is what you're sort of suggesting. If someone senior at a company
says, okay, let's try and do this. And then actually includes the team and say, hey, what
are you guys finding productive? What do you think is a bit of a time suck? And the more people who
are invested in that together, the better you feel individually, but also collectively. Yeah. You know, one founder said that, you know, all of my employees now act like they own the
company. And all I did was give them a day off. As a company owner, that is exactly how you want
people to behave.
I mean, it's win, win, win all around this, isn't it? It's just a case of persuading people to
give it a go. I guess,
you know, we could go into the weeds on every single industry. Of course, some industries
might find it more challenging than others, but I don't know, fundamentally, you're talking about
how do you do productive work when you're working? And how do you sort of balance that
with doing productive resting when you're resting? I've already said it, but it really is that profound for me that that's what we're fundamentally
talking about. But Alice, what would you say, you know, you're talking about companies,
many people are self-employed these days. So, if there's a freelancer or someone self-employed
listening to this right now who likes your ideas and buys into them and goes, yeah, I can see that,
can you give them any tips on what they can apply
from this kind of systemic structural change in a company, but what they can do individually
as a freelancer? Okay. You know, I think one thing is recognize that these problems aren't
individual ones, right? That they are collective ones. And that every change we make in terms of being more mindful of our attention,
of how we use technology, of how we run meetings, is a potential gift to someone else.
These companies, all of them worry at the beginning that clients are going to hate this.
And it turns out clients are universally supportive
because they are solving problems that the clients also have. And it's one thing to hear about
someplace in Sweden doing it. But if it's a company that you've worked with for years,
that understands your culture and you understand, then the lessons from there feel like they're a
little more transferable. But to get back to what individuals can do, I mean, I think that
recognizing that social dimension is one thing. But I think that on a daily basis,
you know, if there is one serious place in which to begin, I think it's recognizing that work and rest are not competitors, but rather they are partners for all of the reasons that we've talked about. your biggest, most significant tasks, right? You clear away time in your schedule to work
uninterrupted on that. Not only helps you be more productive, it also creates a space for rest.
There's this great, you know, the saying in the US Marine Corps, you know, the rest you get is
the rest you earn, right? When you're training, you've got a certain amount of time to complete
a task and then, you know, a finite amount of time before the next task starts. So the faster you can get through one challenge, the more time you have to sleep before
the next one. And I think for all of us, one of the ways to justify getting more rest is
structuring our days so that if you get some of that big stuff done first, it's a lot easier to say, yeah, I can take a nap or I can take that walk.
I think recognizing that layering that kind of focused work and deliberate rest also has creative benefits as well as health benefits is a good thing for solar performers. And then I think finally, recognizing how much technology is both woven into our daily work
and can absorb and direct our time and direct our attention
if we do not consciously manage those things ourselves is the other
great challenge for knowledge workers in the 21st century.
These devices do a fantastic job of making choices for us when we don't make them ourselves.
And they generally don't make choices on our behalf yet, right?
They make them on the behalf of their makers or advertisers or companies who are interested
in us as data.
And so taking control of our digital lives and our device lives is the other really essential
thing I think that you do in order to carve out space both for
better work and for better rest. So Alex, look, one of the biggest sources of distraction
is our smartphones. So what is your best tip for how we can better manage our smartphones?
Okay. You know, in their sort of default state, smartphones are like toddlers.
You know, everything is equally interesting. They want to share stuff with you right now.
And if you don't respond to them, it's a disaster. And so, you know, I think of it as,
let's help our smartphones grow up a little bit. Let's let them be a little more thoughtful
about when they demand our attention and help them understand what we consider to be important.
And so, what I've done is, you know, I turn off all the notifications for news and other things,
I turn off all the notifications for news and other things, just completely zero that out.
Then for phone calls and for texts, I follow something that I call the zombie apocalypse test,
which is in the zombie apocalypse, who do you need to be able to call?
For me, it's immediate family, right?
My wife, my kids, a couple other people. And those people, I give one ringtone, which is the opening bars of Derek and the Dominoes,
Layla.
Oh, yeah.
Because no matter where I am, no matter what's going on, what background noise there is,
that's going to cut through.
I'm going to hear that.
I'm going to know, oh, it's my wife or my kids.
Everybody else in my contacts list and the world at large gets the opening bars of a Yo-Yo Ma solo Bach cello concerto.
Because that kind of – if it comes on while I'm doing something, it's easy to ignore.
something, it's easy to ignore. It's easy to make, basically, it's easy to make a decision about whether I want to shift my attention to the phone or whether I want to keep working on this
other thing. And so, I think that, you know, by doing that, my phone goes from being something
whose purpose is to interrupt me according to, you know to whatever rules it wants
or according to someone else's preferences.
And it becomes a little bit more like an assistant
who knows who you're going to want to hear from,
who knows if you're in the middle of a meeting,
they should interrupt you,
and knows how to say no to everybody else.
So turn off notifications, think about the zombie apocalypse test,
choose the piece of music that is going to cut through everything,
and have a happier life.
Oh, I love it. I love it. And you're using
technology and you're, you know, you're sort of playing with it a little bit to make it work for
you rather than work against you. Alex, that's a brilliant tip. I think a lot of people could do
with applying those in their own life. I don't have a different ringtone. That's interesting.
Something I could possibly put in to my life. Although I've got to say my phone is often on silent, so I miss calls all the time. That's the other strategy. But Alex, look,
this podcast is called Feel Better Live More. When we feel better in our lives, we get more out of
them. Out of all the research you've done, out of all the books you've written, what is your one
tip that my listeners can start applying into their everyday lives to improve the
way that they feel? The simplest things that I would suggest would be everyone should take their
evenings and their weekends more seriously, by which I mean, you know, take them as yours.
The research tells us that whether you are in a creative field or in a high-intensity occupation, that you
are less likely to burn out, you're more likely to have a happy life, and more likely
to be better at home and at work if you are able to detach from work when you're off
the job.
It is fashionable these days to think about work and
the boundaries between work and life having dissolved as a kind of cool thing. There actually
is a use to those boundaries. And I think that appreciating their value and respecting them
both when we are at work and just as importantly, when we're out, turns out to have
benefits for us both in the immediate term and in the long run. Over the course of decades,
if you take your vacations, if you have a hobby that interests you, that engages you on the
weekends, you are likely later in life to be healthier. You are less likely to have chronic illnesses,
dementia. You will be more likely to be the person you want to be than if you overwork,
if you allow email to be the last thing you see at night and the first thing that you see
in the morning. Just having those boundaries and allowing yourself to have that time
is the simplest thing I think that we can do, and in some ways, the single most powerful thing
that we can do. Yeah, Alex, I love that. Thank you so much for sparing some of your time today.
You know, I wish you all the best for the rest of your
time in london we're actually both speaking on the same stage tomorrow at life lessons at the
barbican so i think i'm on just before you so we will no doubt see each other in the green room
tomorrow at the barbican but alex you've written some great books um i really would recommend them
to people listening to this or watching this on youtube thank you so much and hopefully we can continue this conversation at some point in the future. Great. No, this has been a real pleasure.
So thanks very much.
That concludes today's conversation. I think there is a lot there for us all to reflect on.
I really like the idea that Alex left us with about taking our downtime seriously. How do you
spend it? Can you make any changes based upon what you have heard in my chat with Alex? As always,
I would encourage all of you to try and think about one thing you can take from this conversation
that you can apply into your own everyday life. Of course, do let Alex and I
know what you thought of our conversation today. You can find Alex at Ask Pang on Instagram and
Twitter. Also, do check out his latest book, Shorter, How Working Less Will Revolutionize
the Way Your Company Gets Things Done. Everything we spoke about today, some brilliant articles in
the media that he has written, his book, his social media handles, they're all available to
see on the show notes page for this episode, which is drchatterjee.com forward slash 118.
This podcast, like all of them now, is available to watch in full on YouTube.
So if you have friends and family who you feel would benefit from these conversations,
but don't listen to audio podcasts, please do let them know about my YouTube channel.
In fact, this is where my own mother watches these podcasts.
She really isn't into podcast apps.
So she stays up to date with what I'm up to on YouTube. Many of you have asked
me about my latest book, Feel Better in 5. When is it out in different countries? The book came out
in January 2020 here in the UK, in India, Australia, and New Zealand. But it is having its big launch
in America on September the 1st. So for those of
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A big thank you as always to Vidar Sachatschi for producing this week's podcast
and to Richard Hughes for audio engineering.
That is it for today.
I hope you have a fabulous week.
Make sure you have pressed subscribe
and I'll be back in one week's time with my latest conversation. Remember, you are the
architect of your own health. Making lifestyle changes always worth it because when you feel
better, you live more. I'll see you next time.