Finding Mastery with Dr. Michael Gervais - Seth Godin: Lead With Purpose, Create With Intention, and Inspire Change

Episode Date: March 6, 2024

We all have many great conversations in life – conversations where we learn, explore, express, question – but there are some conversations that stand out among the rest. Conversations so ...rich with insights and revelation, that they fundamentally change you. They inspire you to be better.My conversation with Seth Godin was just that.In this episode, we're diving deep with Seth, the mind behind 21 best-selling books including The Dip, This Is Marketing, and Purple Cow. His latest, The Song of Significance, has sparked creative revolutions, making him a dual inductee into both the Direct Marketing and Marketing Halls of Fame.More than his titles, Seth is a master teacher who reshapes how we think about leadership and the art of making an impact. He describes his purpose as “turning the lights on for others” so they can create change.This conversation is a dynamic exchange on leadership, meaningful work, and the power of meta-awareness. Seth brings his A-game, challenging us to elevate our understanding of connection, creativity, and courage in leadership.In doing so, he brings out the best version of me so we can disagree, play, learn, and expand together.He offers us a playbook for anyone eager to make a dent in the universe, and a call-to-action: to lead with purpose, create with intention, and inspire change that echoes.Ready to be part of the change? Then tune in for a conversation that might just redefine your approach to work - and life._________________Subscribe to our Youtube Channel for more powerful conversations at the intersection of high performance, leadership, and meaning: https://www.youtube.com/c/FindingMasteryGet exclusive discounts and support our amazing sponsors! Go to: https://findingmastery.com/sponsors/Subscribe to the Finding Mastery newsletter for weekly high performance insights: https://www.findingmastery.com/newsletter Download Dr. Mike's Morning Mindset Routine! https://www.findingmastery.com/morningmindsetFollow us on Instagram, LinkedIn, and X.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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Starting point is 00:01:46 I am your host, Dr. Michael Gervais, by trade and training, a high-performance psychologist. I am so stoked to introduce our guest today, Seth Godin, a man who's well-known as a marketing genius. For decades, he's built his reputation as a renowned author, entrepreneur, and thought leader who is celebrated for his groundbreaking insights into leadership and creativity. Yet, he describes himself as a teacher and someone who does projects. And he describes his purpose as turning the lights on for others so that they can create change. Seth has authored over 20 international bestsellers, including Purple Cow, The Dip, and his latest, The Song of Significance,
Starting point is 00:02:37 a new manifesto for teams. His books have been translated into over 38 languages and are reshaping how we perceive marketing, leadership, and meaningful work. What makes Seth remarkable is his willingness to challenge the status quo and to say what we need to hear. Grounded in deep thought and experience, Seth engages in conversations that push boundaries to inspire us towards deep reflection. Our conversation is an enlightening and transformative experience in meta-awareness. And this conversation is about leadership and meaningful work that
Starting point is 00:03:14 demonstrates leadership and meaningful work. So with that, let's jump right into this week's conversation with Seth Godin. Seth, welcome to the Finding Mastery podcast. I am so stoked to sit down with you. But before we jump in, just want to ask and see how you're doing. How are you? I'm really good. Thank you for asking. And I was told if I came here, I would find some mastery. So bring it on. I'm ready. Yeah, that's good. Okay, good. Maybe just before we dive into the mastery piece, let's just start with a bit of a State of the Union. You are known as a marketing genius. You've been writing and teaching and speaking about business and creativity for decades. And so with that in mind, we're just kicking off 2024. What is your personal State of the Union right now on leadership and teamwork and the way that you're designing your life? Three-part question. Okay. Well, so I'm obligated by the FCC to point out that marketing isn't what most people think it is. It's not podcast ads or interrupting people
Starting point is 00:04:15 or spamming them or hyping. It's not promotion and getting the word out. That's what marketing used to be. They used to be advertising. What my work has been about is telling and living true stories that engage with people and spread, stories that make a change happen that we're proud of. And because I wrote the books, I get to decide what marketing is, and that's what I've decided it is. So with that said, when we think about any period of time, call it a new year if you want, the ideas of leadership and teamwork, of making a difference, these are marketing choices. Because every time we open our mouths, every time we type something, talk to someone, connect in any way, we're doing it to make a change happen. If we're not here to make a change, why are we wasting other people's time? And too often we get seduced or indoctrinated into thinking that our job is to
Starting point is 00:05:12 do our job. And I don't think that's really the work. The work is to be clear about who we're here to change, what we're trying to change, and how we're going to do it together. So that's been the narrative of my life for a bunch of years, and it's not changing right now. Okay. State of the union then is consistent. And when you think about leadership, how do you think about leadership? So a lot of people are confused by leadership versus management. They think that managers lead and leaders manage. They're totally different activities. Sometimes one person does both, but lots of times not. Leadership is a voluntary activity in which someone decides to speak up, to make a change happen, and to ask for folks to follow them.
Starting point is 00:06:05 Management is based on authority. There's an org chart. You need to do this because I said so, and I am the manager, and you work for me. Now, we need managers. Otherwise, fast food places would fall apart, and no one would show up for their shift. And we also need leaders. But just because someone anointed you as a manager doesn't mean you're automatically a leader. And it feels to me like in times of change, in times when people are distraught or lost, that's when we particularly need folks to show up and lead.
Starting point is 00:06:40 And so there is some theory around leadership, best fit of leadership for contextual experiences, meaning that when people are leading, the way that leadership happens typically in a high stress environment versus something where everything is going really well and it's easy, that there can be some differences there. But that actually, as I'm talking out loud, I want to set that aside. Can you give your best kind of synopsis of the traits of a great leader, like what you think those skills are?
Starting point is 00:07:16 Well, I mean, you've had some extraordinary guests on this show. And some of them got to be extraordinary because they were in the right place in the right time and lightning hit. And some of them winning championship after extraordinary because they were in the right place in the right time and lightning hit. And some of them, you know, winning championship after championship after championship. It's pretty clear that they have a practice. And the practice begins with enrollment. Enrollment is essential if you want to lead. So what do I mean by this?
Starting point is 00:07:41 I mean, managers don't need emotional commitment. Managers simply need people to follow the manual. And if you don't follow the manual, well, you're going to need to leave. Leaders need folks who have voluntarily signed up to get on the bus that is going to the place where the leader wants to go. So when you were talking to Jack about rugby, the thing is, you shouldn't devote four years of your life at Berkeley to playing rugby if you don't want to win the NCAA championship. Enrollment is a given, right? That that's what you signed up for.
Starting point is 00:08:17 And what he has is the power to simply say, you need to get off this bus because you're not helping the bus get to where it's going. Or he can say, you should sit near the front of the bus because you're helping the bus get to where it's going. But it doesn't work without enrollment. And so when we think about what did Satya do at Microsoft that doubled their value compared to Apple in just a year. Well, you can say he had the insight to announce that AI was going to be the next thing. And if we look at his predecessor at Microsoft, one of the worst CEOs in the history of American management, Ballmer was good at telling people what to do.
Starting point is 00:09:00 But the problem was he was wrong a lot and he wasn't leading, he was managing. Whereas what Nadella has figured out how to do was create the conditions, make enough space for people to fill in the gap between where they are and where they want to go to enroll in that journey. And what I believe is that that's what most people want out of a good day at work. They want to feel like they enrolled in something that was worthwhile. Yeah. One of the remarkable pieces about Satya is how aware he is of the relationships with other people. And so we were in a session together and I was sharing an idea and he looked and he stopped to his team and he said, I don't care if we spend the rest of the day on this. I want to make sure, and what we're talking about is knowing each other's personal philosophy. I want to make sure that we understand each other really well because we've got something really important that we're trying to get after. And that idea of creating the space, not only within oneself to share, but the space with amongst the team to be able to know each other so that you can work well with each other. It sounds like it's written out of like, I don't know, some sort of novel about how the greats do it, but that's actually how he does it. And so there's a difference between oftentimes what's written about and what
Starting point is 00:10:26 actually gets done. And when you can line those two things up, it's pretty remarkable what can get done. Yeah. Yeah. I would love to talk about the personal philosophy thing because I think that there are some traps there, but it does get to the heart of enrollment. Part of the magic of Goldman Sachs or someplace like that when it's working is everyone's very clear they're there to make a lot of money. And so there's a super easy metric that you can just announce. But almost every other job in the world, that metric is not really what's on offer. And so figuring out where we are and where we want to go, getting aligned around that, I think it's at an emotional level. It's not at a practical level, but the emotions are at the heart of enrollment. So when you say about personal philosophy, having some trap doors in it,
Starting point is 00:11:22 which parts do your eyebrows raise? Well, there was a great conceptual artist and the name of his book was, Seeing is Forgetting the Name of What One Sees. And if you think about that sentence for a while, it will really get under your skin. We invented words a million years after we had emotions. And the words almost never really fully capture what we seek. And so what happens is when we go through this exercise, particularly if we're going around the room in a circle and everyone's busy thinking about what they're going to say, we end up trying to put it in a box that ends up being a label the same way when companies have a mission statement. Company mission statements are almost always stupid because they've been through so many
Starting point is 00:12:10 committees. They don't mean anything, right? So why does someone who's one of the top 100 people at Johnson & Johnson go to work tomorrow? I guarantee you it's not because of what their mission statement says of to create health opportunities for blah, blah, blah, blah, blah. No, they have a personal thing around status, affiliation, fear, safety, meaning. These things, those are colors. Those aren't words. How do we talk to ourselves about what we're afraid of? How do we talk to ourselves about what we dream of? And if we have to put it in a clever sentence or two, I guarantee you we've sort of put it into amber and it's not alive anymore. It's more complicated than that.
Starting point is 00:12:59 So more complicated meaning that the contour and the shape of emotions is different than the words on walls, meaning that there's some sort of behavioral aspect that needs to happen with it. I was thinking about like what 45 years of me doing projects, what is this keeping me going? Because I don't have to do this for a living, right? And I like solving interesting problems. I like turning on lights for other people. And I like feeling like I did something generous that people would miss if I wasn't there. But not one of those three things is actually determinative. There are plenty of interesting problems I don't want to solve. There are plenty of people I don't want to teach. There are plenty of interactions where my generosity would make me
Starting point is 00:13:41 feel worse, not better. It's much more complicated than the three sentences I just said. There are organizations I've worked with and in where they've asked me to go solve a problem and it has completely lit me up. And then two days later, there's a different problem, but the way they asked me or the people who are involved in it or the side effects of it left me completely flat. I didn't want it to work. So I don't know how to tell you, and I'm a writer in 40 words or less, what my philosophy is. I just know that there are flavors of it and it changes all the time. I'm going to pause the conversation here for just a few minutes to talk about our sponsors. Finding Mastery is brought to you by LinkedIn Sales Solutions. In any high-performing environment that I've been part of,
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Starting point is 00:15:21 showing you who you already know that can help you open doors or make a warm introduction. In other words, it's not about more strategically, showing you who you already know that can help you open doors or make a warm introduction. In other words, it's not about more outreach. It's about smarter, more human outreach. And that's something here at Finding Mastery that our team lives and breathes by. If you're ready to start building stronger relationships that actually convert, try LinkedIn Sales Navigator for free for 60 days at linkedin.com slash deal. That's linkedin.com slash deal for two full months for free. Terms and conditions apply. Finding Mastery is brought to you by David Protein. I'm pretty intentional about what I eat, and the majority of my nutrition comes from whole foods.
Starting point is 00:16:05 And when I'm traveling or in between meals, on a demanding day certainly, I need something quick that will support the way that I feel and think and perform. And that's why I've been leaning on David Protein Bars. And so has the team here at Finding Mastery. In fact, our GM, Stuart, he loves them so much. I just want to kind of quickly put them on the spot. Stuart, I know you're listening. I think you might be the reason that we're running out of these bars so quickly.
Starting point is 00:16:32 They're incredible, Mike. I love them. One a day. One a day. What do you mean one a day? There's way more than that happening here. Don't tell. Okay.
Starting point is 00:16:41 All right, look, they're incredibly simple. They're effective. 28 grams of protein, just 150 calories and zero grams of sugar. It's rare to find something that fits so conveniently into a performance-based lifestyle and actually tastes good. Dr. Peter Attia, someone who's been on the show, it's a great episode by the way, is also their chief science officer. So I know they've done their due diligence in that category. My favorite flavor right now is the chocolate chip cookie dough. And a few of our teammates here at Finding Mastery have been loving the fudge brownie and peanut butter.
Starting point is 00:17:14 I know, Stuart, you're still listening here. So getting enough protein matters. And that can't be understated, not just for strength, but for energy and focus, recovery for longevity. And I love that David is making that easier. So if you're trying to hit your daily protein goals with something seamless, I'd love for you to go check them out. Get a free variety pack, a $25 value and 10% off for life when you head to davidprotein.com slash finding mastery. That's David, D-A-V-I-D, protein, P-R-O-T-E-I-N.com slash finding mastery. That's David, D-A-V-I-D, protein, P-R-O-T-E-I-N, dot com slash finding mastery. And now back to the conversation. It seems that your personal philosophy is to help turn the lights on to others. I mean,
Starting point is 00:17:57 you said it easily and eloquently, but I want to recognize how you're setting up the challenge, which is you're saying, look, I'm a writer. I work to put ideas together. And even for somebody trained and like myself, this is really hard. And I nod my head and say, it sure is. And then I would say to kind of harden it just a little bit even more is when you think about the world's greats, Mandela to Mother Teresa, Gandhi, Jesus, Buddha, whomever it might be for you, that they were so clear about their philosophy and the way that they lined up their thoughts, words, and actions. And I say that with great reverence. Their thoughts and words and actions were really lined up in every room that they went to, that it was clear what Nelson Mandela's philosophy was. And what he can do or she can do,
Starting point is 00:18:54 I believe I can do as well, is be that clear with my philosophy. And so if you don't mind staying here for a minute, just kind of an intellectual space here. No, this is the juicy part. Yeah. Yeah, right. How do you think about your philosophy and kind of what are the mechanics that you're not saying that this is it? Like what happens when you put together the great words? You say, no, that's not it for me.
Starting point is 00:19:24 Okay. So we're going to take a small sideline on one other word distinction that I think is really important, which is authenticity. And I know that's a word you use a lot and you use it honestly and with care. And I completely disagree. I don't think people want authenticity. I think authenticity is overrated. I think that Nelson Mandela had really bad days. I think that my friend Jacqueline Novogratz, who should win a Nobel Prize, has had bad days. When you are working with a professional who is having a bad day, you don't want them to be authentic. You want them to be consistent. You want them to be the best version of themselves authenticity in 2024 is often used as an excuse for being a jerk Hey, I was just being authentic, right? Well, yeah, but don't be a jerk Because there's a version of you the version of you we hired the version of you we work with the version of you we follow That version of you wouldn't talk that way wouldn't undermine this project that way I know in this moment, you are authentically
Starting point is 00:20:25 feeling whatever you just did. Fine, but you're a professional. Professionals are consistent. So I would rather have a consistent surgeon than an authentic surgeon. And I am sure that Nelson Mandela argued with people that he was short-tempered. I am sure that there were days that he took the short road instead of the long road. But when he was doing his work, he did something very difficult. And so for me, I don't need a motto and I don't need a slogan. What I need is to have deep inside of me what I believe the best version of Seth Godin in public is, the best version of Seth Godin in relationship is. Can I act like that right now? Could I find the effort, the emotional labor to show up as that? And I have discovered that when I do that, I don't regret it. And there
Starting point is 00:21:23 are people who disagree with me, who say that we should live in a world where it's okay to say what you want to say and do what you want to do at all times. And I have trouble hanging out with those people. Yeah. Especially if that includes a disregard to the other person's experience of what's being said and experience. The consistency is a really cool word. And for me for me consistency there's a difference for me between a high performer and a master or somebody who is walking the path of mastery and somebody who's walking the path of high performance so high performers are able to be consistent on demand even in high stress conditions like they can show up get it done
Starting point is 00:22:00 scalpel whatever it might be like and you want to be able to bet on them. And there is consistency in their ability to replicate the right internal and external conditions to be able to, quote unquote, win whatever that thing is, to be great at it. But there's a difference between that and mastery. And the path of mastery, and I'm not going to supplant authenticity and mastery interchangeably, but the path of mastery. And I'm not going to supplant authenticity and mastery interchangeably, but the path of mastery has contour to it. There's some shape and a soul. I like, I love the title of your book, Song of Significance. I love the, the, not only the alliteration is, is really cool, but what song elicits and that to me, yeah, so a lifestyle or a life with style that has song imbued in the way that we are going to be poetic in how we're doing life. And there's the highs and the lows and da-da-da and all of that stuff that I say, well done in title and well done in approach to life if you can live with some song in your life. Now, mastery has that similar feel and contour. Okay. That being said, is authenticity for me, let's make sure we're saying the same
Starting point is 00:23:10 thing. Authenticity, it's not saying what I feel I should say. Authenticity is the ability to declare the values and virtues that are most important to me and be consistent with those across conditions. So that we're actually saying something very similar here. Yes. Yes. I'm totally, totally in agreement. Which is the consistency across conditions. Yeah. And so where things break down, leadership breaks down is if somebody says, look, I'm about compassion and kindness and right. And then you steal $5 from their pocket and they berate you in public and they make you feel small and stupid.
Starting point is 00:23:47 That's not authenticity. That's actually some sort of shadow game that they're playing. Yeah. Yeah. So yeah. I wonder if we are saying something similar. Oh, I think we're totally aligned. I am challenging the way people might interpret what they could hear when they hear authenticity.
Starting point is 00:24:07 That I think that you're highlighting something important when you talk about mastery. Because again, the words matter here. Mastery sort of implies that you've learned what you need to learn and you're as good at it as one can be. You've mastered it. But in fact, Miles Davis and 5,000 other people we could mention were always learning, exploring around the edges. But those people had what you're talking about, which is the confidence to change the promise from the standard promise of a professional to one that goes beyond that. To say, I'm going to be consistently a version of this that is very hard for other people to replicate because I've paid these dues, because I care enough, because I have the domain
Starting point is 00:24:51 knowledge, because I'm willing to sacrifice the short term. If I had written the sequel to This is Marketing instead of Song of Significance, it would have sold 20 times as many copies. But I'm not willing to trade to go do that. That is something that I think you're trying to capture in this narrative. 100%. Yeah. So selling out for something is not the way of mastery, certainly not the way of the artist. So that selling out is, I hear you loud and clear and I go, oh, that's cool. That's cool that you even recognize that. But I love that phrasing that you just shared about how the promise that you're making and authenticity, let's go back to that word one more time. It gets really confusing. So it was in the subtitle of one of my first audio books or my first audio book, Living and Leading Authentically.
Starting point is 00:25:40 And it makes me cringe at one level. And the reason you say, why'd you choose that word then? Because I really wanted to unpack what authenticity is. So I thought, you and I both thought a lot about this and because it gets thrown around so easily, but authenticity is not making somebody feel bad because that's, you needed to be authentic in your expression of discontent or whatever it might be. That's not what authenticity allows. It doesn't permit for that. Authenticity requires discipline. And with that discipline to either stay on the edge when it's uncomfortable for you, but you're still taking in other people's experience into account for it, or discipline to stay true to the first principles that matter to you. Right. And you become the kind of person you seek to become,
Starting point is 00:26:27 and then it becomes authentic to you. It's not the way you were born. So I'm remembering years. Yes. Right? So years and years ago, when I was a book packager, I did 120 books in 10 years with a team. And so I was constantly in book publishers' offices
Starting point is 00:26:44 pitching one idea or another. And I remember one, there's this person and they're like this, they refuse to make eye contact. It was just like a body language lesson in how to get as little as possible out of a meeting. And an hour later, I had a meeting with a different person who was also skeptical, but they projected this openness and this curiosity and asked provocative questions that would get the best out of me. So here were two people both doing their job. One was doing it poorly because they were being authentically skeptical in the way that they had evolved it to be because they thought they had
Starting point is 00:27:22 power. And there was the other person being of service to me and to them and to the institution by using the same amount of time to create the conditions to get more out of me right well that second person would say they were being authentic too well somewhere years before there was a fork in the road between these two people and one person said how am i going to spend this meeting to soothe my boredom? And one person said, how am I going to spend this meeting to be of service? And you had hinted on that earlier when you said the best version of me is to do that internal work to understand what is the best version of me. And I didn't think we'd spend this long on authenticity, but I think it's really good. No, I think it's really good because I do want to
Starting point is 00:28:10 understand how you get to that felt sense and how you articulate that best version. But let's pause here for a moment and say, the best version of me is speaking truth to power, and I'm sorry it came out edgy. The other best version of me could be, you know, I just let it go. I just need to be a little bit more kind of accepting of what other people are doing, and I just needed to let it go. In the same circumstance, somebody trips and spills, you know, coffee all over your brand new dress or whatever it is. Right. And, and one part of me says, Hey, be more careful now. This is dangerous. And you just ruined a shirt. So I'm speaking truth to power, if you will, if that person's a supervisor. And then the other is in this
Starting point is 00:28:53 weird example is like, it's okay. No big deal. The point is you have to really be aligned to it. That's where I go. It was authentic. You have to be aligned to it. Where did the alignment come from? Because in both cases, I think what we're asking is how long is the time frame? You speak truth to power in the moment because it lets you feel good, or you speak truth to power over time and you're changing the system in a way that you're proud of because the person who's doing it in the short run doesn't cause the change to happen. Whereas- That's exactly, I love what you just did. I love what you just did.
Starting point is 00:29:34 That's your, okay. So that's how you're thinking about consistency. Consistency in that way. I love that. Not consistency in the high performer way that I was really thinking about it earlier. That's really cool, Seth. I like that a lot. Okay. And then the other piece on the way that you know your best self, I think I heard you say my best self in a relationship and maybe I'll add it like the best self of me in work. And I can't remember the exact example there, but that idea that I'm different across different
Starting point is 00:30:06 conditions, it made my eyebrows go up like, wait, what does that mean? I want to be the best version of myself independent of the external conditions. I want to bring myself the best of me forward consistently. And so how do you help me understand that piece? Okay. So there are two ways that I can help you unpack it. I'm one of the world's best style canoeists. I learned from Chuck who learned from Omer. Omer invented the sport in 1924. If I am in a cedar strip canoe in Algonquin Park, Canada, doing my fancy Dan canoeing, I am not speaking on stage the way Seth Godin speaks on stage. I'm in a totally different context. And I am not Seth
Starting point is 00:30:54 Godin, the author in that canoe. I'm Seth Godin, the paddler or the canoeing instructor in that canoe. That's a different context. If my wife and I are having a conversation about something, I should not be talking to her the way I would talk to Fred Wilson when he was on the board of my company. It's a totally different context. So what is the best version of you as a dad? It's almost certainly not the best version of you as a canoeist. Why would they be at all related? Because virtues and values are consistent across conditions. However, skills and capabilities for success in each one are unique.
Starting point is 00:31:33 Could be, but what if I play poker? If I play poker, I better be good at lying because in that context, that's how you win. Yeah. Yeah. Okay. So yeah, maybe poker and other forms of deception are super tricky. Or surgery. If I'm a surgeon and a four-year-old dies on the table and I feel it the same way a neighbor's kid dies at four, I can't be a surgeon for very long. That what they teach you in medical school is to find some professional distance. Because when you're doing surgery, you cannot be present with that four-year-old the same way you would with the kid down the street, or you will not be able to do surgery ever again. I mean, at least that's how 200 years of surgery has, you know,
Starting point is 00:32:28 taught us that they're being like, and listen, my surgeon friends are going to like give me a ton of shit right now, but orthopedic surgeons are still using hammers and nails and screws. And, you know, like, so, I mean,
Starting point is 00:32:41 there's, I think there's room to grow is my point. Oh, sure. A neurosurgeon, dear friend of mine, he's room to grow is my point. Oh, sure there is. A neurosurgeon, dear friend of mine, he's a healer and a surgeon. And so I'm not saying he's the model for modern surgery. No, just to be clear.
Starting point is 00:32:55 And again, I don't need to have the last word every time. But he's not in tears every time because you just can't bring that personal trauma to the front line if you're a trauma worker. You can't be a professional. Yeah, because the requirements of that environment, to your point, necessitate, I wouldn't say a different version. I think we're going to have semantics here on this one. I require different capabilities for you to be able to meet that moment. Watch this in an authentic way. Okay, great.
Starting point is 00:33:30 Yeah. Anyway, okay. So, so the point, I think the point here, Seth, for both of us is like, who are you and how do you want to show up in this world? And if we can get any movement towards that as a consistent practice for people, it'd be pretty damn cool. Those are the people I want to be around. Yeah. This is at the heart of your contribution and you've made a big difference for a lot of people. And I just reconstructed because I don't know why, maybe a course I took when I was 20. I'm not sure. I reconstructed as what is the change you seek to
Starting point is 00:34:13 make? This interaction, the reason you showed up today, what is the change you seek to make? It might be something as simple as I would like my manager at McDonald's to not fire me and make sure I get paid. That is the only change I'm trying to make, to like my manager at McDonald's to not fire me and make sure I get paid. That is the only change I'm trying to make, to change my manager from someone who's going to fire me, someone who isn't. But at a very big level, Nelson Mandela had a much bigger change in mind. And if we can be in service of the change we seek to make, the coherent response is to be authentically consistent or consistently authentic, because that is the single best way to make the change we seek to make. And for me, that is where meaning lies, is to be a
Starting point is 00:34:54 meaningful specific, to show up with a reputation that gives us the benefit of the doubt, that gives us leverage so that we can cause whatever change we're seeking to have happen. And there are plenty of people where that changes. Let's make the stock price go up. And there are other people who say, I want to make someone who's lonely feel a little bit less lonely right now. You know what I love about that framing that you're doing is it puts the person asking the question in the driver's seat of not necessarily the change happening, but the actions
Starting point is 00:35:25 that are aligned for it. So now you're actually in that simple little framing, instilling agency and efficacy and, you know, that kind of internal volition to make a difference in the external world. And so like, I love that framing that is so well-ground grounded in good research. Was that cleverness by you or do you go and search and research, I'm sorry, like Ben-Durah's theory on efficacy and self-determination theory? How do you go to come up with that very powerful framing? I believe where it started for me was my first year as an independent. I got 800 rejections in a row. I sold my first book.
Starting point is 00:36:09 Does that mean an independent writer? Yeah. Well, I was a book packager. So my name isn't on the cover of many of the books that I did, but I caused them to occur like a movie producer does for movies. Chip Conley and I did our first book together in 1986. I sold it for $5,000. And then I got 800 rejection letters in a row. And what I was doing in the books I was pitching
Starting point is 00:36:32 publishers is I was saying, this is a book I would like to read. This is a book I would like to make. This is a book that shows that I am particularly clever and insightful. And I met this guy, John Boswell, and Boswell shifted completely my thinking in one afternoon. And he said, look, no one wants to buy a book that you want to write. They want to buy a book they want to publish. And I was like, oh, yeah, that's right. And so the shift, how do I produce a book that matches what a book publisher and a reader want, not what I want? And if I can embrace that and realize that my best version of me as a book packager, I make books that I am proud of, that other people want to publish and other people want to read, suddenly it became profitable, but it also became useful because I wasn't demanding that the world give me a standing ovation. What I was saying is, how could I be of service here? Okay, quick pause here to share some of the sponsors of this conversation. Finding Mastery is brought to you by Momentus.
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Starting point is 00:39:08 first subscription order. Finding Mastery is brought to you by Felix Gray. I spend a lot of time thinking about how we can create the conditions for high performance. How do we protect our ability to focus, to recover, to be present? And one of the biggest challenges we face today is our sheer amount of screen time. It messes with our sleep, our clarity, even our mood. And that's why I've been using Felix Grey glasses. What I appreciate most about Felix Grey is that they're just not another wellness product. They're rooted in real science. Developed alongside leading researchers and
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Starting point is 00:40:17 Just head to FelixGray.com and use the code FINDINGMASTERY20 at checkout. Again, that's Felix Gray. You spell it F-E-L-I-X-G-R-A-Y.com and use the code findingmastery20 at felixgray.com for 20% off. And with that, let's jump right back into this conversation. I love that. And it's a little bit like you're getting your cake and eating it too as an artist. Somebody might be be how would this be on a commissioned piece like you're lining up the commission the person who's paying for the piece and the things that you want to create right and so you're lining those two worlds up as opposed to the you know the rogue artist that is only creating what they want and damn to those who don't find it interesting and i'm'm going to eat out of my, you know, I don't know, chicken and tuna can for the rest of my life.
Starting point is 00:41:07 Right. So Herbie Hancock's autobiography is fantastic. And if you look at Herbie's career, Herbie did not chase electronic music when it was popular. He did not chase the thing that led to Rocket. He pioneered those things. He has in four different categories, just triumphed, always surrounded by some people who said it was crazy, who said, you should just do more of what you did yesterday. So he's leading. He's not asking people for directions. He's saying, I'm going over there
Starting point is 00:41:38 who wants to come. But he had enough empathy to say, if no one wants to come, I'm feeding the wrong voice in my head. Let's listen to a different place I might want to go that other people actually might want to come to. That's really cool. There's so much power in that. And that seems to kind of not square with how I think about the true innovators that I know is that they're nearly obsessed with the way that they're seeing a future state or
Starting point is 00:42:17 future product or something. And it feels like they're constantly trying that out. Most of them don't work in a solitary environment. They're trying it out and iterating quickly based on the way it comes out of their mouth or the way it feels as it comes out of their mouth, if it's like creating a future state versus a product necessarily. And to me, it feels like those innovators are committed to something, adjusting as they go, but not saying, if no one's listening, maybe I should pivot. There's so many juicy ways to decode this.
Starting point is 00:42:51 Okay. So here's the first one. Vincent van Gogh was not born to paint in oil paint. If he had been born 200 years earlier or later, he would have done something totally different. What he did was he saw things around him in France in the 1800s, and then came to what felt like a natural conclusion that this is what he was born to do. That Steve Jobs and Bill Gates are almost exactly the same age. Not a coincidence, because they came of age when those wordless emotions they had inside of them were best expressed by hitching
Starting point is 00:43:27 themselves up to the fast-moving wagon train of Moore's law and what computers could do. So then Steve gets, quote, obsessed with pushing something, pushing something in a different way. But it's not, think about it, nowhere. It came out of the world he was being marinated in. So that's the first part. The second part is there are tons of people who are innovators, who are in love with a version of the future, and you've never heard of them, and neither have I, because they're just wrong. And the ones that you and I bump into were right enough that we noticed them. And so it's easy to imagine
Starting point is 00:44:07 that the symptom of being an innovator is to be sure of yourself. But in fact, no, most innovators who assure themselves, we've never heard of. It's just sometimes there's someone who assure themselves and their innate perception of the world happened to line up and someone was ready for what they had to say. So I invented email marketing. I built some of the first online games. Those things didn't come out of nowhere. There was stuff around me that made me feel like I could survive the critics and the people who said I was crazy because I was context aware enough to know that there were some threads there that I had a decent shot at weaving together.
Starting point is 00:44:48 But there was also stuff I invented that was wrong. And if I was still sticking with it, you and I wouldn't be talking right now. Yeah. So is this why you wrote the book, The Dip? To help people understand how to get out of it? Yeah. So The Dip was the first book about quitting, which is astonishing because we all quit and
Starting point is 00:45:09 we don't talk about it. We don't think about it. But the fact is, unless you're wearing a tutu or still playing ice hockey at the age of 40, you quit things your whole life. And we need to get better at it. And we need to be clear about the difference between quitting a dead end and quitting in the dip. The dip is that moment when it feels so hard and so unlikely that you should quit because that's when everyone quits. Sticking through that dip
Starting point is 00:45:40 is how we get to the other side. Organic chemistry is one of the biggest dips. Every doctor has to take it. They don't use organic chemistry when they become doctors, but they have to take it because it's a filter. It's a dip. And if you can't make it through this, you're probably not going to be able to make it through your residency either. Yeah. SEALs training in the old gymnastics program, just to make it easy to understand, it was like level seven or eight when they had to do a double back on the, on the beam for, for a female gymnast. It was like, that was the place that you see the Exodus.
Starting point is 00:46:14 Yeah. Right. So, and this is, I was always, I gave your book out a lot when I was working like with a high volume one-on-one with athletes at that phase of my life. And I gave it out a lot and I was always very nervous to give it to folks, but I thought they needed the ones I gave it to. They needed a, a way to discern the mechanisms that sit underneath stopping,
Starting point is 00:46:39 quitting, as opposed to like helping them recommit to going forward. Exactly. And yeah, and it's not, your book does not say you ought to quit. You know, it basically, it's saying, understand the difference between stopping and quitting. And, you know, yeah, I think. Yeah. And I think Pete talked about that a little bit with you and. Coach Carroll.
Starting point is 00:47:02 Yeah. And I think that his retiring or however his exit is occurring, that's what grownups do, right? You're not going to be 80 years old and playing or coaching in a major sports league. So there's a day between now and then when you're going to quit. Why don't you do it on purpose? Why don't you do it with your eyes open? Why don't you do it so that you can re-enroll on the days you don't quit knowing that you are going to quit one day, but it's not
Starting point is 00:47:28 today? Yeah. Right. And that reaffirms that it's not today. I ought to give this the right attention to detail and to love or whatever it might be, because I am now making a choice. And again, back to the word agency, like I choose how I'm going to experience life. Even if the external conditions are not what I hope them to be, I'm still going to choose the way I do it, which is a radical way to go through life. You know, so we had Chip Conley on, which I know that you've mentioned, and you've got a long history with him. And we titled his podcast, Overcoming Limiting Beliefs.
Starting point is 00:48:04 And here we are talking about the human condition. So you've been thinking about this stuff for a long time, influencing Chip or Chip influencing you in probably both directional ways. But there's this conversation that's brewing right underneath the surface for me, at least, which is about something I've been really interested in on limiting beliefs, which is this over-index on paying attention to what other people think about me. And when I'm very sloppy with my life and I don't know who I am and how I feel, and I'm not quite sure, and I'm more interested in looking good and performing well to be part
Starting point is 00:48:43 of the tribe or the community, I outsource my sense of being okay to other people. We had fun. We named it FOPO, fear of people's opinions, being one of the great, great constrictors of potential. All that being said is, you know, how do you think about that modern day experience where we're constantly looking outside of ourselves to see, engage, if we're okay. How do you speak to that phenomena?
Starting point is 00:49:07 Yeah, no, I saw your riff about it, and I think it's really important. Oh, thank you. I gave a thousand speeches around the world when I was flying. I never- Oh, you're not flying? Haven't been on a plane for two and a half years because of the climate. Because, oh, wait, hold on, hold on. I want to get to the FOPO bit, but I think I read
Starting point is 00:49:28 this and I clocked it, but you're not flying because of your commitment to the environmental conditions of the climate. Is that right? Yeah, it makes me feel like a cannibal. Also, I believe that I have just enough leverage that if I say, can I do a virtual talk instead, some places will say yes. And if more places do virtual talks, then the number of people who aren't flying goes down even more. And eventually we're going to have to change the culture somehow. And that's a little tiny piece of it. The other part is after getting sick during COVID and stuff, I'm like, life's too short for me to go racing around on airplanes. The technology exists for me to be talking to Michael right here, right now,
Starting point is 00:50:10 better than we might be talking in person. Let's just do, let's commit. So I never liked doing talks with simultaneous translation because everyone in the audience hears what you had to say about six seconds later. So the feedback is weird. And number two, I really don't like talking in convention centers because the acoustics are terrible. So I'm giving this talk in Mexico City in a convention center, double whammy. And in the third row, there's a woman talking on her cell phone. Now, she's not listening on her cell phone while I'm talking. She's talking on her cell phone while I'm talking. Oh, my God. I'm on stage, and I decide that this means I am failing.
Starting point is 00:50:55 So I aim all of my energy, and I don't have a memorized talk. So I'm actually talking to her about distraction and digital devices and looking right at her. And after about, felt like 10 minutes, it was probably 90 seconds, I realized there are 3,000 people in that room who came to hear me. And there's one person in that room who didn't. Why am I sacrificing my contribution to 2,999 people? And so in my mind, she disappeared. She just vanished from the room. And I could go back to being judged by the people I want to be judged.
Starting point is 00:51:35 That is the key work. So when you tell a certain kind of friend that you have a new idea or that you're thinking of getting a new job or whatever, they will try to talk you out of it. They will try to talk you out of it because they care about you. They will do things that feel like they are judging you in the way they roll their eyes or whatever because they are afraid for you. And part of the reason they're afraid for you is they're afraid for themselves because they don't want to look into the void. Don't ask those people for advice. Don't tell those people about your new idea. But that does not mean you should ignore everyone because that ends up with trolls and narcissists. What we need to do is
Starting point is 00:52:18 figure out who are those small group of people that when we are judged by them, they make us a better version of ourselves. Finding those people, treasuring those people, honoring those people, that is hard work that's worth doing. And now, one final word from our sponsors. Finding Mastery is brought to you by Cozy Earth. Over the years, I've learned that recovery doesn't just happen when we sleep. It starts with how we transition and wind down. And that's why I've built intentional routines into the way that I close my day. And Cozy Earth has become a new part of that. Their bedding, it's incredibly soft, like next level soft. And what surprised me the most is how much it actually helps regulate temperature. I tend to run warm at night and these sheets have helped me sleep cooler and more consistently, which has made a meaningful difference in how I show up the next day for myself, my
Starting point is 00:53:09 family, and our team here at Finding Mastery. It's become part of my nightly routine. Throw on their lounge pants or pajamas, crawl into bed under their sheets, and my nervous system starts to settle. They also offer a 100-night sleep trial and a 10-year warranty on all of their bedding, which tells me, tells you, that they believe in the long-term value of what they're creating. If you're ready to upgrade your rest and turn your bed into a better recovery zone, use the code FINDINGMASTERY for 40% off at CozyEarth.com. That's a great discount for our community. Again, the code is Finding Mastery for 40% off at CozyEarth.com. Finding Mastery is brought to you by Caldera Lab.
Starting point is 00:53:53 I believe that the way we do small things in life is how we do all things. And for me, that includes how I take care of my body. I've been using Caldera Lab for years now. And what keeps me coming back, it's really simple. Their products are simple and they reflect the kind of intentional living that I want to build into every part of my day. And they make my morning routine really easy. They've got some great new products I think you'll be interested in. A shampoo, conditioner,
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Starting point is 00:55:05 that I have eight chairs on it and it's a sacred seat in my life. And there's two criteria to make it onto this table. One is you've demonstrated time under tension with me. You understand my scars, my ambitions, my hopes, my dreams. And so when you have an opinion, it's in context. And so there's a caring that has endured over tension and time that I go, yeah, we have care in place. So that's one criteria. But the second criteria is that person needs to have done something, like really been in the arena and gone for it in their life because I value that information from the frontier in that way. And so that means there doesn't mean that they're world known. It just means they've really made the changes in their life and gone
Starting point is 00:55:57 for it to be about those changes. And so those are my criteria. What, if you were to quickly think about criteria for you, for those folks, what are they? Well, I hack the problem a different way. There are two hats. There are some people who I want to wear a reassurance hat. The only reason I'm telling you something is that you should tell me that it's a thing that's worth doing and that if anyone can do it, it's me. Reassure me.
Starting point is 00:56:24 And there's a second hat. If you only have people with the first hat, you're a comedian who's surrounded himself with seven yes men who makes bad movies, right? You have to have a second hat people. The second hat people have insight. Second hat people are going to ask you hard questions. The second hat people are going to say, yeah, but what's the hard part? And what are you going to do after that? What are you going to do after that? What are you going to do after that? So it's very hard to find someone who's going to wear both hats. Cool.
Starting point is 00:56:54 And I am comfortable in the list of people I have on both teams. And as I've moved through my career, I don't call the people on the first team too often because if they reassure me too much, I'm going to do something scarier than I'm ready for. But I love talking to people on the second team because that's an interesting problem worth solving. And I do the same for them, which is let's dissect this. Let's think about this. And you can talk to the reassurance people later.
Starting point is 00:57:18 I'm not here to reassure you. And I have many colleagues and friends who know that I am not the reassurance person. They don't come to me for reassurance because I think reassurance is mostly futile. It runs out too fast. And I don't want to be on the hook for telling them it was a great idea when I didn't think it was. Insight and discernment, those two, it's a really important skill. And I love that you, whether you explicitly know or intuitively know, I bet most of us intuitively know, who to go to to get a, yeah, yeah, yeah, yeah, yeah. And who to go to if they're like, well,
Starting point is 00:57:51 hold on. You want to talk about this for real? And so if the reflex is to go to the first and not the second, we probably have problems. But the second versus the first is really cool. Thank you for the clarity there. And then do you have a personal experience with FOPO? Fear of people's opinions and it being a constrictor in your life in some way? A thousand plus stages? Almost every day. Oh my goodness. Really, Seth? Yeah. I mean, I grew up with undiagnosed ADHD and I would often say something that might be right or smart that was inappropriate and was not, I was the nerdy kid, not the popular kid. And when that is your high school experience, you wear that scar for a really, really long time, maybe forever. And so I feel it. And then I do the
Starting point is 00:58:41 thing anyway, right? I realize that I'm going to stand up and give a TED talk. I've been lucky enough to do it five times. And some people in the audience aren't going to get it. And I have to work hard to pretend I'm ignoring the people who don't get it. That's okay. They're there. They don't get it. If everyone got it, I didn't give a good enough talk. I wasn't far enough ahead of the cycle, but I had to stop going to TED in person because I just didn't like the way it made me feel when someone whose work I respected turned their back on me and walked away because I was being judged in a way that wasn't helpful. Wow. That honesty is, I can't tell you how reassuring it is for folks to go, oh, even Seth has it? Like I've seen his TED Talks.
Starting point is 00:59:34 By the way, you've crushed them. I don't know if I just found myself in hat one or table one with you, but like. So like, I think it's really an amazing gift you just gave a whole new community of people uh the finding mastery community like oh yeah seth has it too you know and so obviously i talk about it in my book that that's it's something i struggled with as well and so how do you how do you work it of course you cannot back to Ted, but when you're on stage, like the way that I work it is that I have to be my tuning fork for choosing the shape and contour and feel of the right words. I don't shape my talks either. I've got like a couple of slides
Starting point is 01:00:16 and then a couple of words to each slide. And that's kind of, I leave the rest up to risk, which is fun, you know, but how do you, how do you do it? If you're managing like, Oh, that person, I really need to get their approval or I really hope they like what I'm saying. Oh shit. They're walking. Are they walking out? No, they can't be walking out. Oh, they must be going to the bathroom.
Starting point is 01:00:36 They'll be right back. Okay. So there are two stacks to my answer. The biggest, the biggest stack is this pick your customers, pick your future. If you pick customers in any sense of the word customer, if you pick customers that have the power to make you unhappy and do, you have made a bad choice. So I could imagine being a veterinarian who worked on small and friendly dogs, but I could not imagine being a veterinarian who worked on small and friendly dogs, but I could not imagine being a veterinarian who worked on big, angry dogs. Because if I was spending my day with big, angry dogs, my day wouldn't be that good. So we all get to pick our projects. We get to pick our bosses.
Starting point is 01:01:15 We get to pick our careers. We get to pick our relationships. Don't pick someone who can stop an important project dead. Find a different place to bring these ideas that's more resilient, right? So when you pick your audience, you pick your future. And then the second thing I did as a speaker is I had the same first section, 40 seconds long of my talk for a long time. And almost all of it was in the slide, not in me. And I structured it that way on purpose because I could see the reaction of the room. If the room didn't like it, that wasn't my performance
Starting point is 01:01:52 of the day because I had exactly the same thing I could test over and over and over again. So now I could grade the audience on the curve. So I did a talk to 3,000 Goodyear tire and rubber car maintenance franchisees. And they had been up till 3 o'clock in the morning drinking the night before. I know because I didn't get to sleep that night because they were making so much noise in the hall. And so I'm the 830. I wasn't with them. I was not with them. So it's 830 in the morning.
Starting point is 01:02:23 I'm the first talk. There's people in the room, but they're not 30 in the morning i'm the first talk there's people in the room but they're not really in the room and i do my open and it burns it just dies and like i'm not going to talk faster i'm not going to put more energy into this i'm not going to try to get something out of these people they've announced where they are on the curve i will be here for them i I will do a job I am proud of, but I will not judge myself by the way they are judging me because they are not the people they would have been if they had risen to the occasion. That doesn't mean I dislike them.
Starting point is 01:02:56 It just means I'm being clear with myself. The same way, if you're a standup comic and everyone in the audience only speaks Italian, don't beat yourself up for bombing. They only speak Italian. So figuring out how to put people on a curve so that you're not amplifying imaginary criticism helps you figure out what needs to happen and what doesn't need to happen next. This usually happens to most people in a negotiation. Because if you are negotiating with someone and they're good at it, they are making you feel like the price is way too high and you are morally wrong.
Starting point is 01:03:36 They're doing that in simple ways like not speaking. Well, understanding what's the meta of what's going on is what a professional does. What an amateur does, it just keeps lowering their price to make the other person happy. You just dropped so many gems in like a 90 second. I'm not going to judge myself the way they're judging me. Might be the quote, might be just the quote of the day, maybe, you know, certainly in January for the podcast series, like that is great, Seth. And, but the clarity that you have and the conviction that you have to not do that probably does set you up to be more consistent or consistently
Starting point is 01:04:20 authentic, or is it authentically consistent? You knowment there that, whoa, I'm going to give them a test. I've got lots of base. It's a reference test, your first 90 seconds. Is it a slide, a video slide or something that you- It was a joke, but the punchline was on the slide, not from me. And if they go, ha, ha, ha, you go, oh, I get it. Because this thing has killed in most... Killed. Yeah. It sounds like a...
Starting point is 01:04:50 Not the language I want to use. This thing has done really well in most rooms. So I know that this is more about them and not me. Yeah. Oh, that is really good. You might not know this, but in football. So I spent nine seasons with the Seattle Seahawks, as you referenced, Pete Carroll.
Starting point is 01:05:07 And one of the things that we would do is the team would spend a lot of time figuring out what the right plays are. And there's two ways that the right plays for the game. And you think about them, then you practice them on Wednesday and Thursday, and you go, well, those didn't work and those did work. And maybe we try a couple of different ones for Friday and Saturday to see how they work. And then you script the first 15 or that's what we did at least. And then there was this thing, which was GTS, go to school. And the world doesn't know it, but if you get three yards on the play, that's great on a GTS, a go to school and you're the world doesn't know it, but you're, if you get three yards on the play,
Starting point is 01:05:46 that's great on a GTS, a go to school, you're seeing how they lined up. You're seeing how they played this look and footballs. Many people understand is like a game of deception. So you're testing the defense, you're gathering information, you're seeing, you know know how they're playing and responding and that whole thing that whole thing sounds like what you're doing in the first 90 seconds is to gather reference points about how they they are going to show up so i say that because it was i've never talked about it out loud yeah no i think that it's fun think that you and Coach Carol were doing something where the game theory was much more pronounced because you are actually seeking vulnerabilities, et cetera. What I was doing was telling myself a story.
Starting point is 01:06:36 And I needed to tell myself a story to do my work. Yeah, so that's the different part, right? The GTS was about game theory, to your point. And what you're saying is it's a way for me to tell a story. You probably don't need that rubric anymore, but it's, you know, because you don't need to say to yourself based on how they respond that I'm okay. You could probably do away with the rubric, but it's still good reference point to see how they're showing up. Yeah. and to figure out which people are there for the journey you want to go on because you can give a talk or make a pitch to a company or whatever it is
Starting point is 01:07:12 with a different sort of momentum and energy based on where people are willing to go. So a quick aside, back when we were inventing email marketing, we could get a meeting with any marketer in the world, in New York anyway, because it was new media. It was 1996. And you say, we're on the web. Will you meet with us?
Starting point is 01:07:33 And they had a guy whose only job was to meet with you. So we're at one of these meetings, David Simon said, not assertions, but truths about things that had worked in the past, was met with just straight up skepticism, just a huge amount of pushback, not the objection of somebody who was eager to be persuaded, but just intransigence. And we had an hour meeting, and it's seven, minute seven, and I hadn't talked this over with David first, so I hoped he would follow my lead. I closed my laptop. I put it in my briefcase.
Starting point is 01:08:09 I shut my briefcase and I said, we don't want to waste any more of your time. Thank you for having us. And the two of us stood up. And we made it one step over the threshold. And they ran after us and said, no, no, no, come back. We're sorry. And the rest of the meeting went great because what I did was instead of constantly pushing against them, I said, if you're not enrolled in the journey, don't come. And it's an exchange of status roles. It
Starting point is 01:08:36 was an understanding of professionals talking to one another. If you're not in, that's fine. We'll go. But we don't need to play this particular game. I would never have done that in a meeting where the other side was cheering me on to go ever further and faster because they were already enrolled. So figuring out the level of emotional enrollment you have in the room, that's part of why you're such a great podcaster. Because I feel comfortable talking to you about these ideas. Whereas somebody who's just got a list of questions, they're not really involved. Yeah, yeah, yeah, yeah.
Starting point is 01:09:09 How did you do that? How did you get me engaged? Like how did, you talked about the meta awareness earlier, which I wanted to come back to, which is the game of all games, if there's such a thing, a game of life, you know, which I'm not sure it is a game, but like this meta that you can see how it goes, you're watching how it's happening.
Starting point is 01:09:27 And as a, as a trained psychologist, like it is the best part of the experience is like, oh, I, I see me, I see this person, I see the space between us. I get the context and I'm in myself and I'm also observing, it is the best part. And I try to do that in all of my relationships the best I can. But how did you do that here between us? Well, I listened to enough of your stuff to understand that you're here not to gratify your ego and just get people to buy your course, but that you're actually truly interested in the work. And the first two things we talked about were things I disagreed with you about.
Starting point is 01:10:12 Did you do that? Wait, did you do that on purpose? Yeah. Yeah, come on, man. That's great. And then what were you testing? Well, I was disagreeing with you because I've been on 500 podcasts.
Starting point is 01:10:22 I don't need to do any more podcasts. So what's going to make this worthwhile for me? I'm not going to show up and say, I agree with this person on everything, blah, blah, blah. Please buy my book. I'm not here to promote my book. I'm here to have a good conversation with someone I had never met before. Well, you gave enough signals that what makes it something an interesting conversation for you is when there's points of agreement and disagreement. And if I just showed up and said, oh, everything you do is really cool. What do you want to talk about? I don't know where we would have gone from there. Yeah. I love that because that was a moment.
Starting point is 01:10:56 This is a public forum, of course, but it feels intimate because it's just the two of us. And that's a moment where I could have swallowed all of it. Like, oh, shit. The expert on this is saying that. Okay. Or like, and you saw both of us. I think both of us tested, like, are we okay? Are we okay to keep doing this?
Starting point is 01:11:16 Which was cool. I really appreciate that about you, Seth. So thank you for that. And then the second part of the question, which is about the meta piece is like, how do you enhance your ability to observe without attachment, to observe and see and feel what's happening without being sucked into the first person drama of the experience? All right. Well, so let's talk about attachment.
Starting point is 01:11:39 I wrote about it in the practice. It's a, it's a Buddhist term, but a lot of people have trouble with it in the West. So here's the way I describe it. If you and I are going to swim across Canoe Lake in Algonquin Park and we don't have proper safety equipment, one reasonably safe thing for us to do is to stay about eight feet apart from each other and be aware of each other. The other way we could do it is we could actually take four ropes and tie them hand to hand and leg to leg and be attached to each other. And if we did that, one of us would drown or maybe both of us would. That attachment is being emotionally connected to the output, the outcome, even though we don't
Starting point is 01:12:18 have control over the outcome. And so I'll write a blog post and I wrote the blog post. I don't get to rewrite the blog post. It's in the world. I need it to be the best blog post I can make, but I'm not attached to the outcome. If it didn't resonate with you, my day will go on. I will learn something about how to do a better blog post tomorrow, but I'm not attached to that outcome. And what has happened in traditional corporate culture is we've pushed people to become attached to the outcome. We think that if you win the lottery, you have some sort of skill. If you lose the lottery, you did something wrong. The outcome of the lottery is totally different than the lottery. The mistake you made with buying
Starting point is 01:13:00 the ticket in the first place. But whether or not you won is irrelevant, right? Winning the lottery, you still did a stupid thing. You bought a lottery ticket. So the thing that I am trying to do when I'm doing my work is say, this probably won't work, but it might be worth trying. And if it doesn't work, would the journey have been a good decision anyway? That's different than saying this is only a good decision if it works, because that's not the case. Finding Mastery is brought to you by iRestore. When it comes to my health, I try to approach things with a proactive mindset. It's not about avoiding poor health. This is about creating the conditions for growth. Now, hair health is one of those areas that often gets overlooked until your hair starts to change.
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Starting point is 01:16:18 The promo code is finding mastery for 25% off and then plus an extra $50 on us because quality sleep is just too important to leave to chance. So we're talking about the work, right? And I think what I hear you talking about is like making the decision to not attach to the outcome, but to make the decision because you believe with the best available information that you have and the ability to have some insight and discern and maybe even calibrate that amongst other people like, you know, what do you think? You know, the eight, in my case, the eight people on the table to be able to move forward with a decision. But what I'm trying to understand is how do you get the meta awareness of what's happening
Starting point is 01:17:05 in a present moment? And you went to attachment, which I'm down with. Right. And what I hear you saying is like, just if you practice non-attachment, if you practice letting go of the article that you wrote, once it's in the wild, it's a reflection of your ideas at that time. And it might not be for anybody, but it might be, you know,
Starting point is 01:17:25 catch on fire. Like if you practice non-attachment, you will be more available and more free to be able to have a meta awareness. Is that right? Is that. Well, I think that,
Starting point is 01:17:35 that yes, that gets us to there. And then the second half is what do almost all people have in common? And I would argue once our basic needs for food and shelter and healthcare are met, what we have in common is we either seek status or affiliation. Affiliation is dignity, is being part of something, is being respected. Status is who's up and who's down. Is my leader beating your leader?
Starting point is 01:18:03 Did my team beat your team? Why on earth do people wear $150 professional sporting jerseys to hockey games? They're not playing, right? It's status and affiliation. So if you are at a circle of people and the dinner check comes, the person who grabs for it might be looking for status. The person who grabs for it might just be nervous about affiliation and remembers that they didn't pay last time. When you see two people who are bickering about something, they're almost certainly not bickering around the thing they're bickering about. They're bickering about status or affiliation. Where is the fear? Where are the dreams? Who has been stripped of dignity and
Starting point is 01:18:46 who needs more respect? And if we can find those where we started this conversation, those colors, those flashing lights, then we have a chance to help someone adjust. So one of the people, when I first became a teacher in 1977, this young woman, she was 12, was six inches taller than all of her friends. And if you disagreed with her about something, she would punch you in the face hard. That was her method. And the two of us got in a canoe. And I taught her a few things, some of which had to do with paddling a canoe. But most of which had to do with focusing energy on a different kind of control. Now I have words for it, which is I helped her reconfigure status and affiliation in her head. I helped her get to where the fear was. And she never punched anybody ever again. And that's not because I'm some sort of gifted
Starting point is 01:19:45 psychologist. It's because I was in the right place at the right time. And I saw the thing to show her a different path down the road. Most people, it's baked in so deeply by parenting, by caste, by indoctrination, and by chemistry, that you're not going to fix it in one canoe lesson. But it's still what's informing the meta of what's going on what i definitely know is nobody knows anything you know like in my industry this book which saved my career i had no publisher when this book came out that's why it's in a milk carton because i published it myself. And the person who's been my publisher ever since turned it down because he said, you're washed up. I don't get it. And after the book sold a quarter of a million or whatever it was, he changed his mind.
Starting point is 01:20:36 And it was- For folks that are on audio, reference the title, please. Yeah, yeah. It's a book called Purple Cow. The fact the the fact is adrian's not an idiot he's way smarter than me but in that moment based on what was happening for him around him the crazy bald guy who had yet another crazy book this one named after a cow it was too much too soon no not interested and then the world changed but it wasn't about me and it wasn't about my book. It was about status and affiliation and opportunity and fear and connection and all of the other things. And discerning the difference between someone who actually realizes it's a bad
Starting point is 01:21:19 idea and someone who is having their own thing going on in their head, that's an art form. That's not easy to do. Okay. A bad idea versus somebody that's got something going on in their head, meaning that when you truly calibrate, you can discern if that's their stuff versus your stuff. Right. And if 10 people in a row who have good taste, if 10 people in a row say, I don't think that's a good idea you have to make a new decision right so jk rowling stuck it out longer than 10 but 10 really good publishers turned down harry potter but if she was never going to make it to 40 because there weren't 40 good publishers she got lucky toward the end and it was lucky. But most of the time, for most of us, our work doesn't need to get past
Starting point is 01:22:07 person number 10. If 10 people in a row that you respect, that have insight, who are all coming from different places of status and affiliation, look at a thing and say, based on my professional insight, this isn't going to work, you might want to try something else. I love this conversation. I love how you've co-created or created your life. I really have respect and regard for that. Seth, what do you really, really, like really, really, really want? I want people to realize
Starting point is 01:22:44 what a miracle this moment in time is and to stop squabbling to stop squabbling with each other and to stop squabbling with themselves I want them to fix problems before they become too big to fix and I want us to stop being toddlers and start being grownups. If we're in person, I'd want to kind of give you a big hug and say, damn, that's good. Yeah. And where does that come from for you? That to me is what the song of significance is about, your newest book, right? Where does that come from?
Starting point is 01:23:24 But I'm sure you just felt it. I felt it in this conversation, the way that you just contoured your language and the way that you emoted that, where's this coming from that it's so important to you? My parents, I miss them every day. It's what they would want me to talk about that's so beautiful I feel that in a way that of course you just elicited my relationship with my parents thank you for that. How long have they passed? How long ago did they pass? My mom was probably 20 something years ago.
Starting point is 01:24:12 My dad was more recent than that. They were extraordinary human beings. They taught me through example. I grew up in Buffalo, New York, which is not a very big place. And we regularly had strangers at the Thanksgiving table. My dad sponsored dozens of refugees. He helped run United Way as a volunteer. My mom ran part of the art museum.
Starting point is 01:24:34 It was just, I thought that was normal. I thought it was normal to be in community. That's really cool. One thing that mom taught you was? About giving people the benefit of the doubt. And it started by teaching me to give other people the benefit of the doubt. And then inevitably, I started giving myself the benefit of the doubt. Oh, geez.
Starting point is 01:24:58 That bit of kindness that you're advocating for is needed. It sounds like tier zero for mom was like, let's just kind of do it this way. And it came full circle to you. How about for dad? My dad was an engineer and an entrepreneur and he loved solving interesting problems. He was my hockey coach
Starting point is 01:25:19 and he saw that the other teams, we were 10 years old. The other teams had one puck for 18 kids and he saw how the other teams, we were 10 years old, the other teams had one puck for 18 kids and he saw how cheap pucks were. So he just went out and bought 20 pucks. But then he discovered that carrying 20 pucks is awkward. You got to put them in the bag and everything else. So he got out a drill and he drilled a hole through the center of each puck and then just got one big shoelace and he had an easy way to carry 20 pucks. My dad was solving problems, giant and small on a regular basis. Also absorbing my mom's lesson of like, he was on the board of
Starting point is 01:25:55 the black Baptist church in Buffalo just because someone he worked with asked him to do it. Yeah. Look at dad. Look at both your parents. Pretty parents pretty radical in that yeah i see why you're feeling what you're feeling and i don't know if you want to i'm going to ask you a question i don't know if we keep this in the podcast or not if it's too sensitive but like how were you as a son obviously you performed and you're world renowned and and and you've got all of that. I'm wondering why you've gone to those lengths to be so extraordinary in anything. And then I'm also wondering how that squares with how you were as a son with them. I don't think there's much I want to do over about the relationship I had with my parents. And I'm super lucky in that respect.
Starting point is 01:26:44 Wow. And there was enough communication and enough clarity around that. We all make mistakes. I've made plenty. And being a teenager is always really hard. I don't think it's useful or particularly accurate to say that I've achieved an extraordinary amount. I started on the 99 and a half yard line and the world lined up for someone with my skills. It lined up with, for someone with my attention span.
Starting point is 01:27:13 And I don't, you know, I look back at 9,000 blog posts and all the books and everything else. I say, yeah, that was pretty cool, but it took me a long time to do those things too. And doors were open for me that weren't open for enough people.
Starting point is 01:27:28 And there are all these things, not only that I did that I would probably do better if I did them again, but there's so many things that I didn't do. So many people I didn't notice or see or help. So many doors I didn't open for other people. And so I'm not ready to pat myself on the back anytime soon. So refreshing to hear that answer. Born on third base, think you hit a triple, that idea. That's really refreshing to hear. And the fact that you're like, I'm not done,
Starting point is 01:28:03 there's still more for me to give, it sounds like. Yeah, giving is an interesting term. Generosity is not about lowering your price. Generosity is not about giving things away. It's about doing the emotional labor to make things better for somebody else. And that might mean if you're a luxury goods provider raising your price, it might mean showing up in the surgical theater, confronting that thing that you're afraid to do because a patient needs you to do it. And Atul Gawande, I hope you have him as a guest one day,
Starting point is 01:28:38 Atul Gawande's book, The Checklist Manifesto, brilliant. And it's fascinating because all the data shows that if you just put a simple one-page checklist in the operating room, millions of people are not harmed or dead versus not doing it. And getting surgeons to say yes is really hard because they have to confront their status fear. They have to confront all of the things that are part of their identity. And so for me, the best work I do, the work that helps me achieve the goals I have, feels like a gift to me and to them. But it doesn't cost me the things that most people associate with a gift costing someone. Very cool. That's really cool. Seth, do you, this is maybe we're going to round,
Starting point is 01:29:33 keep the analogy, we'll round home base here. Do you work this porous between your thoughts and your feelings? Do you work well with your emotions on a regular basis, or is this refreshingly new to you? Okay. So Sapolsky's new book about free will and determinism is absolutely fantastic. And emotions are just chemicals. We have lots of emotions available to us. There are ones we try to wall ourselves off from. So when I was in Kibera with the Kibera Book Club years ago with Jacqueline, talking to some of the poorest people on the planet about a book I wrote, which they had read more carefully and closely than any reader I have ever met, there was a wellspring of emotion that I had been isolating myself from because it's easier to live a life
Starting point is 01:30:25 in New York if you don't realize that every single day there are people living in Kibera, right? That we intentionally focus on certain things to get through our day. There is a wellspring of emotion that I tap into in order to do my best work, but it is not necessarily the emotion of mortality or grief. There are other people who can find that fuel. I don't find it fuel. The emotions course through all of us. And if we ignore all of them all the time, it's corrosive. If we embrace all of them all the time, we're paralyzed. And I think part of the work is to realize that we have agency, even if we don't have free will, and that agency can be put to good use.
Starting point is 01:31:14 And if I can look something squarely in the eye and have it be productive, then you should sign me up. Seth Godin, you are singing the song of significance. I hope I'm not the only person that's ever said that to you. What a beautiful emblem you are for the work that you've done. The well is deep and the articulation is crisp and the contour is warm. And I want to say thank you for the way that you brought the best version of you into this conversation. And so I'm looking forward at some point to be able to meet you in person
Starting point is 01:31:48 and maybe have a glass of tea or something. So Seth, thank you for the work you've contributed. And I'm excited about the work you're continuing. I want to encourage people to go check out Song of Significance. Well, thank you. This was time well spent. You're on an important path. And I'm glad I could join you for a little bit.
Starting point is 01:32:06 Appreciate you, Seth. I loved this conversation, brother. I loved it. And so thank you again. All right. Thank you so much for diving into another episode of Finding Mastery with us. Our team loves creating this podcast and sharing these conversations with you. We really appreciate you being part of this community. And if you're enjoying the show, the easiest no cost way to support is to hit the subscribe or follow button wherever you're listening. Also, if you haven't already, please consider dropping us a review on Apple or Spotify. We are incredibly grateful for the support and feedback. If you're looking for even more insights, we have a newsletter we send out every Wednesday.
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Starting point is 01:33:44 If you're looking for meaningful support, which we all need, one of the best things you can do is to talk to a licensed professional. So seek assistance from your healthcare providers. Again, a sincere thank you for listening. Until next episode, be well, think well, keep exploring.

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