Good Life Project - How to Make Better Decisions | Shane Parrish
Episode Date: October 2, 2023How do you make the right call when faced with high-stakes decisions?Shane Parrish devoted his career to decoding the art and science of decision-making after being overwhelmed with life-and-death cho...ices in his 20s. Now, the founder of Farnam Street and acclaimed author of the New York Times bestseller Clear Thinking: Turning Ordinary Moments into Extraordinary Results reveals his insights on how anyone can short-circuit defaults, see past blindspots, and set themselves up for success before big decisions arise.Shane’s techniques helped me understand my own thinking and how to refine it in a much more nuanced way. Learn how small tweaks to your approach can lead to extraordinary results.You can find Shane at: Website | Instagram | Episode TranscriptIf you LOVED this episode you’ll also love the conversations we had with Dan Pink about how time and timing affect our choices. Check out our offerings & partners: My New Book SparkedMy New Podcast SPARKED. To submit your “moment & question” for consideration to be on the show go to sparketype.com/submit. Visit Our Sponsor Page For Great Resources & Discount Codes Hosted on Acast. See acast.com/privacy for more information.
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If you want to think about decision-making, there's sort of like three key aspects to it.
The position you find yourself in, can you manage your defaults? And then can you think
independently? And you can't think independently unless you have the first two. It's counterintuitive,
but you have to go a little bit slower. You have to think long-term instead of short-term.
I have this saying that a lack of patience changes the outcome. Often we know how to get exactly what we want and we know what it takes to get what we want,
but we think we can speed that up. So have you ever felt paralyzed when facing an important
decision? The sheer number of choices and variables and potential outcomes can make it feel
impossible to chart the right course.
But what if making better decisions didn't have to be so mystifying? What if small tweaks to how we approach problems could lead to extraordinary results? My guest today, Shane Parrish, has devoted
his career to studying how we make decisions. As the founder of Farnham Street, the host of the
Knowledge Project podcast,
and acclaimed author of the new book, Clear Thinking, turning ordinary moments into
extraordinary results, Shane has helped everyone from icons of industry, finance, and sport to
parents, freelancers, and beyond improve their ability to think more clearly to make better
decisions and get better results. And Shane's deep interest in this field started in
an unusual way. After getting his dream job in Canadian intelligence just before 9-11,
Shane found himself making life or death decisions in his 20s that affected countless lives in very
real high stakes ways. Feeling unprepared and somewhat overwhelmed, he became obsessed with learning the
keys to real world decision making that went beyond theory and actually reflected the best
models and processes in real world practice. And that launched a now years long quest.
What he uncovered were simple, repeatable techniques that anyone can use to short
circuit our defaults to see past
our blind spots and set ourselves up for decision-making success before we ever face a big
decision. Shane's insights really helped me understand my own thinking process and how to
refine it in a much more nuanced and clear way. So excited to share this conversation with you.
I'm Jonathan Fields and this is Good Life Project. making it even more comfortable on your wrist whether you're running, swimming, or sleeping.
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Mayday, mayday.
We've been compromised.
The pilot's a hitman. I knew you were going to be fun. January 24th. your work for quite a while now. You and I have been in conversation on and off over the years, and you seem to have this deep devotion, maybe bordering on obsession with
how we make decisions and then how we build actions around those decisions. And I wanted
to dive deep into a lot of your thoughts around this, but I'm also curious, you also have a long career in
Canadian intelligence, starting there actually shortly before 9-11. I'm wondering if there's
a tie-in between that time and you having a front and center seat to what happens when decisions go
really well and the opposite as well.
Yeah, I think you nailed it. The focus on decision-making came as a by-product of starting there. But before we get there, let's rewind. So I'm a 21-year-old kid. I come out, I get my dream
job. I get to work for an intelligence agency. How cool is that? I get to go around telling
people, I can't tell you what I do. I'm, you know, I'm mysterious. All of a sudden people take, you know, people like me
better because I'm mysterious. And, you know, everybody thinks it's like James Bond, but it's
not like that. And I'm just like, oh, this is really cool. And then I start work and two weeks
later, like September 11th happened and it just caught everybody in the world by surprise. And for the
first day, it was just this thing where everybody was like frozen. And then the next day, everything
changed. And I think, you know, I worked with a group of dedicated people and, you know, we
basically didn't leave the building for about six years. We worked six days a week, 12-hour days. We
sacrificed family. There was other people sacrificing so much more than we were sacrificing.
I mean, we weren't on the front lines. We weren't getting shot at, but we were doing everything that
we could to sort of like help our country and help the United States and help all these other
countries that we're allies with. And we were so small that
everybody just got thrust into these roles all of a sudden with responsibilities that they weren't
really ready for. And I remember just waking up one day, we had an operation the night before
and it was particularly challenging and I'm making these decisions and you're making them in real time.
And I'm like, I'm 26. The decisions that I'm making affect troops in theater. They affect my country. They affect other countries. Nobody's ever taught me how to make decisions. Like,
I'm not qualified for this job. So, I went in the next day and I was like, hey,
you know, to my boss, I was like, I don't think I'm really qualified for this. Like, you know, here's my thought process for what happened last night.
You know, I don't think I can do this. Like Canadians deserve better. And he's like,
they deserve better everywhere. Like you're all we've got. Like that, you got to step up
and that's what we need you to do. And that sort of started this passion for studying.
How do we make decisions and not textbook decisions, not like academic
decisions where you pull out an Excel spreadsheet because nobody ever really does that. But how do
you make real world decisions and what are the tools available to you to help you do that? And
how do we think through that? Yeah, it's fascinating for you to have that experience because I think
like you described, very few people actually study
decision-making. It is actually a field of study. You could go into decision theory, but
most folks who go into that end up in academia. It is a deeply in-your-head process. It's
fascinating. There is actually a strong body of research around it. And yet a lot of people actually, the minute it actually hits the real world where
the variables are just completely different, where human beings actually have to interact
in a non-controlled way, in a non-controlled setting, everything melts down. So you are
essentially living and working in a real-time laboratory, but the consequences of everything
that you did didn't just affect what happened in the lab or
what paper you were working on. You were affecting lives at scale. In your late 20s, I'm wondering
beyond just feeling like I'm not skilled at this yet, just emotionally, what goes on in you when
you're showing up every day? Because it feels like there's a burden that you're bearing there.
Yeah. Luckily, and I want to emphasize this, I worked with a group of dedicated people who
were doing everything they could and that environment sort of enables you to get through.
And you're so busy, you really don't have time to pause and think about what's going on or what
you're sacrificing or sort of like the costs, if you will, on your body and yourself in terms of your emotions,
you just suppress everything and you put your head down and you go to work. And it doesn't
matter whether you feel like it, it doesn't matter whether you're sick, it doesn't matter.
There's people counting on you and that sort of pulls you through in a very powerful way.
And that's not to say that it's not without costs because there are certainly a lot of
costs to doing that, but you don't think about it in the moment. All you can think about is wake up the next day and it's the same thing, but you
have to keep going and you have to pull yourself through.
And the story that you tell yourself in your mind, I believe firmly that the story we tell
ourselves is the most powerful story in the world.
And the story you tell yourself is going to make you not get out of bed or get out of
bed.
And it doesn't
matter if there's glass on the floor, you have to find a way to keep going. And for everybody,
that's different. For me, it was the group of people I was working with. I didn't want to let
them down. You know, they're relying on me and I have to go to work, even though I don't feel like
I'm tired. I haven't slept a full night in years. You know, I'm working all these odd hours.
But that was sort of what was required for the moment.
And when it stops, then you can think about it.
And you sort of like look back and you're like, how did we even get through this?
As you described those, you know, like when it stops is sometimes a fictional threshold.
Totally.
Yeah.
You know, it's like, is it this year?
Is it next year?
Is it like, did I miss it?
Because I didn't feel it, but it feels like it's just sort of like this treadmill that keeps going and going and going.
Well, it's so interesting because the people who thought it was going to stop in like three
months or six months or nine months, those are the people who got burned out.
The people who knew it would eventually stop, but never put a timeline on it.
The outcome is sort of known. We will return to normal, but we have no idea when that is. Those
are the people who sort of carried through and were able to push through. But if you expected
things to go back to normal in three months and they didn't, well then month four, month five,
month six, month seven, just becomes like an anchor. It's so much more weight getting out of
bed. It's so much harder. And then you start
to tell yourself you're burnt out and then you become burnt out in a way.
So when you find yourself in this scenario and you're thinking to yourself, okay,
I'm learning on the job. I'm not entirely sure that I know how to actually make calls
that are going to be helpful and not harmful. And the calls that you're making in real time,
when you show up at work every day are affecting human beings. How do you then say yes to a process that lets you learn the skills and
the wisdom, the knowledge, the practices that you need to learn to eventually feel more comfortable
making those really important decisions when the stakes are high. What's the process for you to basically say,
I need to get better at this, but there's nobody who's showing up saying, I'm going to teach you
this. So I need to step into this myself. How do you begin that process?
I just fumbled through it. I mean, I started following people around at work,
going to meetings that I wasn't invited to, following senior people around.
And the questions I asked changed, right? Instead of what to do, I started asking like,
how do you think about this? What variables matter? Where does this go wrong in your experience? And
tried to learn from people. And then I did what everybody does. I go back to school, did an MBA,
thought that might help, didn't help at all. And then I sort of started talking to people outside of work,
outside of government, outside of intelligence agencies, people who, you know, for lack of a
better term, are masters at real world decision making. And none of these people have taken a
decision making course. None of these people use all these spreadsheets or complicated processes
that everybody else used. And the idea was,
what can I learn from them? And why do they consistently make better decisions than other
people? And that's not to say they don't make mistakes, but they consistently have a bad above
average. And how does that happen? Is that luck? Is it chance? Or is there something that they're
doing that's different than other people? As you're sort of going out and trying to
figure this out and just
talking to anyone who'll share these things with you, at some point you start to form ideas. It
sounds like the data set starts to build in your brain and you're starting to see patterns and
you're starting to see common things and you start to share it with other people. And it sounds like in the early days, you start to share it almost as a blog. And that gets noticed. And then it gets noticed more and more and more. And it turns into
this kind of phenomenon, the knowledge project, where the thing that you started on the side
becomes something where people all over the world are turning to this as a source for thinking
better, thinking smarter, being more accurate and insightful in what they're doing. When you began
that, was this more of a personal project for you or it was just a repository for what you were
discovering or was your intention, I want to become a conduit to share what I'm learning?
It was definitely not to become a conduit to share what I'm learning. It was definitely not to become a conduit to share what I was learning with other people.
To put things in context, when I started, I wasn't allowed a public profile.
I wasn't allowed a LinkedIn page, a Facebook page.
I wasn't, you Googled me, you got nothing.
I didn't exist.
And I started keeping notes about what I was learning, but I'm learning things in different
places, right? I'm traveling. I'm on my phone in all these different locations. I don't want
to lose track of what I'm learning. So I started a website, which was 68131-1440.blogger.com.
Now somebody else owns that today. So don't go to that website, but that it was significant in the sense that it was a series of digits. Nobody would ever go to these series of digits for a
website and I memorized them. So like I can go there and then I didn't password protect it.
So I could easily like read what was the last stuff that I wrote and I could like
spaced repetition with this. So I had this website completely anonymous. I mean,
it wasn't completely anonymous, but relatively anonymous, really hard to source who was doing it. And I just started taking notes about
what I was learning and trying to connect ideas in a way that like, okay, this person's using this
language. How does that make sense? This person's using this language, but you know, they're really
saying the same thing. They're just coming at it from a different approach or the terminology is different. Well, if I can triangulate that multiple people who I respect who are making decisions in the real world are saying the same thing, well, maybe there's something to that. Maybe that carries a lot of weight. And then that's something I should emphasize more of and try to learn because maybe that has a lot of stability and maybe that knowledge doesn't expire. And I like learning things that don't expire because then I can use them for the rest
of my life. And so that's sort of how it got started. And then, you know, a couple of weird
things happened. One of which is like that little feed thing, which I didn't even know was a thing
at the time, right? Started like telling me how many people were reading the website. And I'm
like, how do people even find this website? It's not like you can't Google it. You're not,
I don't even know how people found it. And then a few years later, like somebody at work had
printed one of the articles I wrote and came into my office and they were like, you have to read
this. And I was like, oh my God, what has happened here? And I think we had like 25,000 readers at the time.
And I was just like, I don't even know that 25,000 people find this interesting, but I
find it interesting.
And so that was when it really started to, I'd say, take off in a meaningful way.
Yeah.
At some point, this readership becomes really substantial.
There's a piece that comes out on you in the
New York Times, a profile, which I guess is 2018-ish, if I recall correctly, which positions
you as the practical decision-making coach and consultant and wizard, especially for a lot of
people in the world of high-stakes finance and Wall Street. On the one hand, I would imagine how cool and profiled in the New York Times.
I'm wondering how that landed with you.
I didn't want that for a variety of reasons.
I didn't want my kids to see that.
I didn't want anybody to know what I used to do.
It was never a thing that I ever held up to get credibility or to get attention.
And three, I don't like attention, despite what I do for a living, sharing knowledge and sort of
being out there and having a large presence. I don't like all the attention. I like the attention
on ideas. You know, the tagline to what we do is mastering the best of what other people have figured out. And so it's never about me and what I'm doing. It's always about what ideas do we have that
can help other people and move them forward. And I think that if there was a benefit to the
New York Times piece, it really just exposed us to a lot more people. Because at the time that
came out, we had a primarily
Wall Street audience.
I think we had hundreds of thousands of readers at the time, but it was mostly like male Wall
Street audience.
And post that, it changed.
You know, we acquired a large following in sports.
We acquired a large like Silicon Valley following.
Basically, what connects all of these things are people who have leverage
in decision-making where a small difference in your ability to make a decision has a massive
impact on the outcome. Could mean the difference between making the playoffs and not making the
playoffs in sports or winning the world series and not winning the world series. And in finance,
if you're a 90.1 on decision-making and you go to a 90.2, well, that can have massive, massive consequences, positive consequences because everything is so leveraged. And the same in Silicon Valley, just by the nature of the business and how things operate, a small difference in your ability to make decisions can have a massive impact. And it was sort of a different form of self-help,
if you will. It wasn't about, here's a prescription and do these 10 things. It was just like,
here's some ideas. And if any of them stick for you, that's great. And why don't you try using
them? Because we think of these books that people write, including myself, and we think that if we
just follow the book, we'll be fine.
But everything that works in that book works within a context of an ecosystem. It's like
taking an animal from one ecosystem and trying to put it into another ecosystem. And we're surprised
when it doesn't thrive. And the real key is understanding why it works and why it works
in that environment. Will it work for me? And how do I determine if it's going to work for me?
Do I want to modify that?
And if not, that's great.
Just leave it and go to the next idea.
I understand how sort of like that piece
was a bit of a mixed blessing,
but it sounds like the just massive increase
in exposure was really powerful. The Apple Watch Series X is here.
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The Apple Watch Series X.
Available for the first time in glossy jet black aluminum.
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Mayday, mayday. We've been compromised.
The pilot's a hitman.
I knew you were going to be fun.
On January 24th.
Tell me how to fly this thing.
Mark Wahlberg.
You know what the difference between me and you is?
You're going to die.
Don't shoot him, we need him!
Y'all need a pilot.
Flight risk.
I'm wondering too, as you're describing the folks who originally ended up just being drawn
to what you were offering and then how that audience, that community started to grow and
broaden.
One of the domains where I think about decision-making and just understanding how to be clear and aware is parenting or educating kids. And this is a domain where as a parent, we're constantly thinking about like, is this decision right or wrong? Is it good or bad for me, but also for my kids, for my family? And what am I modeling for them in the way that I'm actually stepping into this moment, this circumstance? Because you know they're watching. I'm wondering if you're aware of
that audience becoming more exposure, gravitating more towards the work you've been doing.
A little bit. I mean, I get questions all the time over email about parenting,
specifically around how I teach my kids about decision-making. I think part of the problem is like, I don't want to be held up as this like decision-making guru.
You know, I make mistakes all the time. I like in parenting and decision-making,
I think everybody expects a bit of perfection and that there is no way to make perfect decisions.
There's no way to perfectly teach your kids and what works for my kids might or might not work for your kids. So I always sort of shy away from that role. With that said, I mean, I've developed a few things with the kids that other parents are uncomfortable with. I send them to schools that assign them a lot of homework and that are very strict and will fail
them and have no qualms about failing them and don't really care that they were busy last night
and couldn't do their homework. They still get a zero on their assignment. And to put things in
perspective, we were at my grandmother's funeral. So they submitted their essay one day late and they lost 10 points on their essay for submitting it late. It didn't
matter that they were at a funeral. They should have worked around it. The school expects them
to work around that and figure out how to solve their problems. And that really sucks in grade
seven and eight. It's really amazing for the rest of your life because that's how the world works.
It's like you have to get things done. People are relying on you. You can fail. You're not always just going to get passed
through from one system to the next. And then, and failing in grade seven, grade eight, now grade
eight and grade nine, man, that's the time to fail. I mean, you think it's the end of the world
when you're a kid and you get back your assignment.
My youngest came home last year. He got a 62 on one of his exams. So he had an exam, grade seven.
He had a really bad grade. I hope he doesn't listen to this because he'd be a little myth that I was talking about it. But he walks in the door and he comes to me and he goes,
I did my best. And he hands me this paper and, you know, in true like semi-teenager fashion just storms
by.
And I'm like, now is not the time to talk about this with him because, you know, it's
the same as sports.
Most kids quit in the car ride on the way home because of the parents.
You just have to let it go.
And then there's a moment you can come back to it when things have calmed down and the
emotions have calmed down and you can actually have a conversation. So that later that night, everything sort of like dissipated. And I was
like, let's talk about what it means to do your best. And in his mind, doing his best was when
he sat down at 10 o'clock, he did his best to 11 o'clock. That was his one hour exam.
And I was like, doing your best has nothing to do with 10 o'clock to 11 o'clock.
Doing your best is everything leading up to 10 o'clock.
It's like the 72 hours before 10 o'clock.
That's where you do.
You know, you did your best before you even open your test because doing your best is about positioning yourself for success.
Did you sleep?
Did you eat right?
Did you get in a fight with your brother right before the test?
Did you study? Did you do the? Did you get in a fight with your brother right before the test?
Did you study? Did you do the work? Do you deserve the grade? Those are things and you control every one of those things. That's not out of your control. Now, if you did your best and you did
all of those things and you come back and you gave me a 20% on your exam, I would be really
proud of you. Sometimes that happens. Life just is better
than you that day. You weren't prepared. It's not that you weren't prepared. You thought it
would be something that it wasn't. You were wrong, but that's okay. I don't mind that.
What I don't want is you showing up thinking you can wing it and claim that you did your best for
the one hour that you sat down and wrote the test. That doesn't work.
That doesn't hold.
Like, you might as well just admit you didn't study, you didn't prepare,
you're lying to yourself if you think you did your best.
And so these are the conversations that I have with my kids.
I don't know if that works with other kids.
I don't even know if it works with my kids half the time.
But it seems to really resonate with them because I treat them like they're adults.
And I'm like, that's not what doing your best means. If somebody came into work unprepared, I wouldn't say that they're doing their best because they sat down and tried to figure it out on the spot. It's like, no, you have to be prepared for these situations. that lesson is that one of the critical aspects of decision-making is the situation you find
yourself in at the moment you make a decision, the position you are in at the time you make
the decision. If you put Warren Buffett in a bad spot, he's going to make terrible decisions,
but he never finds himself in a bad position. So when you're in a good position, almost every decision path leads to
victory. And when you're in a bad position, almost every decision you can make leads to failure and
things go from bad to worse really quickly. And so what we don't think about is how do we position
ourselves to take advantage of circumstances rather than being mastered by those circumstances. So if circumstances are forcing you to make a decision, you almost never make a good decision.
And so how do we avoid that? But that requires positioning yourself before the point of
decision-making. And so I'm trying to teach them that lesson, but I can't talk to them like they're
a 30 or 40 or 50-year-old adult. I have to talk to them about, well, what position were you in at the time you did your test?
Yeah.
I mean, it's interesting.
You use the word position, and I want to deconstruct that a little bit because I don't know if
I'm entirely clear on what you mean by that.
When you talk about position, and this is a lot of what you've written about, and I
think elements of this are a chunk of some of what you write about in your new
book.
When you talk about the, it's almost like set and setting and people, like the environment
around you, but also the people that you surround yourself with.
And sometimes there's a conscious choice that goes into that.
Other times you find yourself in a particular environment, but your ability to make thoughtful and intelligent
decisions that are as close to being whatever illusion of objectivity that we can garner is
in the moment in time that lets us feel like we made a rational decision. That a lot of the process
of getting to that place of making a good decision happens before you're in the moment of making a good decision.
And a lot of it has to do with the circumstances that you find yourself in leading up to it,
because that container profoundly influences the choice that you'll end up making. Is that kind of it? Or is there more that I'm missing there?
Yeah, I think you nailed it. If mortgage rates rising forces you to sell your house,
you're probably going to lose money. But if you had bought a smaller house, you would be able to withstand more of that before
you're forced by circumstances into a bad decision. It's the same as if you identify the best
investment opportunity in the world, but you have no cash to take advantage of it, you might as well
have not identified it. So how do you position yourself to take advantage
of that? Well, you have to save money long before the opportunity comes all around and you have to
have patience. And so if you want to think about decision-making, there's sort of like three key
aspects to it. The position you find yourself in, can you manage your defaults, your emotions,
mostly inertia, group think, all of these things. And we have biological defaults, your emotions, mostly inertia, groupthink, all of these things. And we have
biological defaults, like we're territorial, we're self-preserving, we're hierarchical.
Can you manage these defaults? You can't eliminate them, but can you manage them?
Can you put yourself in a good position using rituals, safeguards, all these other things to
dampen their effect? And then can you think independently? And you can't think
independently unless you have the first two. You can't think independently if you're forced by
circumstances into a bad decision. It's the illusion of a decision, right? You're literally
being forced. And then things go from bad to worse really quickly. So you want to avoid that. You
want to avoid the bad decision before you ever make a good decision. And that means, you know, it's counterintuitive, but you have to go a little bit slower.
You have to think long-term instead of short-term. I have this saying that a lack of patience changes
the outcome. Often we know how to get exactly what we want and we know what it takes to get
what we want, but we think we can speed that up, which is why there's such a big industry around shortcuts and hacks and overnight success and all of this stuff. It's because we
want to change. We don't want to change the outcome. We're seeking the outcome, which is
part of the problem to begin with, but we're seeking the outcome. And then we just want to
make it happen really quickly. And the gap between where we are and the outcome that we desire is
huge. And when the gap is huge, we think, oh, that's going to
take a long time. It's going to take a lot of work. You know, that's like decades away. I don't
have decades. I want it tomorrow. And then we do all these things and we take all this risk that
we don't even know we're taking. We put ourselves in a bad position and all of a sudden we don't
get what we want. And I think a better approach is like just focusing on the process to get what
you want and make sure what you want is worth wanting. I think that that's a big thing that a lot of people miss. But we know the key to financial independence. It's saving money every month, putting it away in an index fund, and dollar cost averaging. And if you do that for 40 years, historically, unless something massively changes
in the next 100 years or so, you will acquire enough wealth to be financially independent.
But we don't want that. We want the Bitcoin. We want the stock that's going to go parabolic.
And so we chase these things that we don't understand and we're arguably not making good
decisions in those moments. Now, that time gap is something that is so fraught in so many ways.
In multiple ways, right? Like a lot of our problems are driven by short-term ism, right?
If I'm working with somebody, which is something people can probably resonate with who are
listening to this, and I have to have a difficult conversation with them. Now, if I approach that conversation with I'm right and you're wrong,
I might win. Maybe I am right. So I win. But if I approach that, I've jeopardized our relationship
at that moment, right? So if you think of relationships as four permutations, there's
win-win, there's win-lose, there's lose-lose, and there's lose-win. Those are the four permutations. There's win-win, there's win-lose, there's lose-lose,
and there's lose-win. Those are the four permutations that are possible in any relationship
you have in life. And what do we know about relationships? Well, relationships compound,
trust compounds. But what do we need for that to happen? It needs to be a win-win and we need a
long time. So if I approach that conversation with somebody and I win the moment, I lose the decade and I lose all the advantages of compounding.
Now, if I approach that conversation, I still want to have that conversation and it's a difficult
conversation. But if I approach that conversation as if I'm going to be working with that person
for the next 20 years, I guarantee you that conversation is going to go much different.
You approach that conversation as if that's your partner or your spouse. That conversation is going to look very different than if you approach that like that's a coworker, like somebody who's
disposable. Because nobody wants to be on the losing end of a relation. I want to know you're
on my team. And this is why so many people I think have
jobs, right? Instead of think of it as a career. And when I have a job and everything's transactional,
well, I'm going to be transactional. You're going to treat me transactional. I'm not going to get
the opportunities I want because why would I go all in with somebody who's transactional?
And so you have this like sort of circle that we create and we can't really get out of. And the way to get out of it is to start thinking longer term
about all of our relationships. How do I get everybody else to win? I want to win,
but I want everybody else to win. And where do we find those win-wins? Because if it's not win-win,
we can't compound it. It won't last. And that's not to say everything has to be win-win. Sometimes
you are engaging in a pure transaction.
But win-win means you're not nickel and diming your customers, right?
It means you're not taking the last dollar on every deal.
It means you're leaving something on the table for your counterparty because you want your
counterparty to be around in a while.
And you want to work with them for a long time.
And maybe you don't end up working with them for a long time. And maybe you don't end up working with them for
a long time. But if you approach things with that mindset, everybody starts acting differently.
And it takes a while. You can't just do it once and think that people are going to change their
behavior. But if you approach all of your relationships like that for six to eight
months, you'd be really surprised at how people start treating their career. I'm not like a job.
It's not nine to five anymore. I'm not clocked out. I'm thinking about it. I want it to be better.
Why? Because I'm in the boat with you rowing. I want to be all in with you. I want to go in
with you. And when somebody's all in, what happens, right? It's not a job anymore.
Now I'm nonlinear. It's not X. I'm like fiveX. I'm 10X because I'm thinking about you. I care about
you. I'm anticipating things. And it changes everything. Yeah. I mean, it's interesting
because we started talking about extending the timeframe, but what became implicit in that was
making the transition from transactional to relational and centering humanity and dignity.
Winning whatever is the short-term metric.
It just kind of like it has to be a part of that process when you start thinking much
more long-term and you're not living in a vacuum.
You're going to be in relationship with other people.
So that has to come into it.
And there's this inadvertent side effect of bridging the gap between you and other beings,
like changing the quality and the nature and the depth of your relationships, which would
have this additional ripple effect of not just making better decisions and having better
long-term outcomes, but also fundamentally letting you live a better life because you're
more connected on a genuine level to the human beings around you.
And there is this trust that you referenced earlier that is reinforced over time and it becomes less a thing that you throw out as a way of team building and more the fiber of the context
and the subtext of your relationship, which feels more real. So it's interesting to sort of like
track the ripple effect of what seems to be, oh, I'm just going to move from short-term to long-term. It's like,
it actually changes so many things. Yeah, totally. But we're sort of conditioned
societally almost and encouraged to win the moment, but we don't realize we're losing the
decade and the generation. And we don't even realize it once we start to get feedback that
we're not getting the things we want. We're hard to work with. People aren't going all in with us.
They don't want to work with us. Things are transactional. That's all feedback that you're
treating your relationships. Not all of them, because I mean, some people are going to be the
opposite, but if people are very reciprocal, so if you go positive and you go first
nine times out of 10, they're going to go positive back. Now you're going to get that one person who
takes advantage of you. And you're going to change all of your behavior because of that one person.
But I guarantee you those nine people who are going to go all in with you way more than account for that one person
who might take advantage of you because you'll find that out quickly and you can just sort of
eliminate that or reduce put a box around it but you really want to focus all your time and energy
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The whole notion of the shift from short-term to long-term, I think, is fascinating and
critical.
You also mentioned these things you described as defaults.
Yeah.
And this is part of a conversation where you really kind of go into, like, what is it that
actually stops us from thinking clearly, from making better decision? And you describe what
you describe as these four sort of like defaults rooted in sort of just the human nature, human
biology, the emotional default, our default to feelings over facts, the ego default.
That's what we were just talking about, right? Winning the moment.
Right. It's like, it's all about self-worth and group status rather than something else. Social default,
which is really similar, conforming to the group norms around you. And I think a lot of people hear
that. It's like, okay, yeah, I get those first three. And then you describe this fourth one
that you call the inertia default, which I think is fascinating. I think it's something that we
don't really think about as much as the first three. It's not just intuitively just like,
oh yeah, I get that. Take me a little bit more into this.
The crux of it is we just tend to continue doing whatever we've done because there's a huge risk
of changing what we're doing. And I think part of it comes down to fear, which is something you've
explored a lot on the podcast,
fear keeping us in place. So inertia becomes, we've always done it this way. These are the arguments, right? We've always done it this way. Inertia can work for you or against you.
It's a very powerful, very powerful sort of physics principle, but it applies to your life. So the inertia of a routine is very powerful
counterbalance to human behavior. My kids don't want to do homework. The routine that we established
and took about a month to establish this is you come home, you shower, you come downstairs and
you start your homework. And we do it every day. And for the first month I had to tell them to do
it, but then it became a routine. It became a habit. And then the inertia was so strong. I'm doing that every day,
that ritual that I could leave and they would do it anyway. And I think that we have these
things in our life where we do things, you know, inertia can be, I don't go to the gym.
I don't ever go. I'm not healthy. So my inertia is I'm not doing anything.
And I need a really strong force in that moment to overcome that inertia and to change and to
start doing other things. You know, we don't think about things in terms of momentum and inertia and
like, how can we change these things? And how do we get inertia on our side? And so one of the things that I talk about in the book
is automatic rules. And so if you're somebody who is struggling to go to the gym, or maybe you go
like two or three times a week, but you really struggle with it, your inertia is like, I'm doing
this two or three times a week. I'm going to have this conversation with myself two or three times a week. And I'm only going to do it when I feel like it or don't feel like it,
because I'm going to wake up and I'm going to be like, I don't feel like going to the gym today.
I'll do extra tomorrow. This is the negotiation that we have with ourself.
And that becomes its own inertia. Once you do that once, it becomes really,
really easy to do it again. I remember this because I was running, it was about four years ago, and I was almost
home and I took a shortcut home, which I had never done before.
And then for the next like three months, every time I ran by that spot, I just felt this
pull towards that shortcut.
Now it's become an option.
And now I need to use a lot more energy, a lot more energy to go the long way, the way
that I always went before.
And so we talk about these things like automatic rules so that inertia doesn't get the best
of you, right?
The situation doesn't get the best of you.
The circumstances don't get the best of you.
One of the automatic rules around that I have around sort of health is that I say I
go to the gym every day.
I don't go to the gym every day. I work out every day. And why every day? Because I find every day is easier than three days a week.
It's not a choice now. I know I'm going to work out today. My negotiation with myself is when do
I fit this in? And what does that workout look like? Sometimes it's going to be yoga. Sometimes
it's going to be a big walk. Sometimes it's going to be something else. And that negotiation is much more healthy and productive than the negotiation
of should I go to the gym today? And I think we need to look for managing, like where is inertia
leading us? And one of the things that we talk about in the book is that often we don't know
we're making decisions. You know, we're taught to focus on your career, your marriage. These are
big decisions. And generally speaking, we get big decisions pretty correct because we know we're
making a decision. What we don't get correct is these little moments that aggregate and undo those
big decisions. So you can have the best job in the world, but if you don't show up and work your butt off, it's not going to last. You can marry the perfect person for you,
your dream partner, but if you don't put in the work, the relationship's not going to last.
But putting in the work isn't a decision. We don't think of it as a decision. It's like a
Friday night when you get home and you're arguing about the dishwasher and
who loaded what or who didn't take out the trash or who forgot to pick up the kids. And if you were
to tap people on the shoulder in that moment and say, hey, you're making a decision right now
to throw gasoline onto this situation or water onto this situation, what do you want to do?
People would be like, I want to put water on this.
But in that moment, these defaults get ahold of us, right? You get ego, you get the inertia of
a fight, you get this like slow escalation. We have our biological defaults, right? We're
territorial, we're self-preserving, and we're animals at the end of the day. And so we have
these animalistic instincts. And if I tap you on the shoulder and I say that, this is what I say to my kids, water or gas. And I don't tell them what to do. I just make them aware that they're making a choice right now what happened with your spouse or your partner
in that moment comes at the expense of doing things that you really want to be doing with them,
comes at the expense of connection, it comes at the expense of cuddles or whatever you're into
with your partner. And we don't realize that these things just sort of like lead us astray.
So we can undo even the best decisions
with these ordinary moments, but we don't think ordinary moments are decisions and yet they have
the power to multiply everything by zero. And so, one of the things that we talk about in the book
is sort of like how do we recognize when we're in these moments? How do we create rituals and
safeguards to prevent us from getting in them, to catch us when we are in them and take a step back and just,
that's all it takes is one breath, gas or water. You say that over and over to yourself. Is this
going to get me closer to what I want or further away from what I want? That's another one that I
use with my kids all the time. Is this behavior going to get you what you want? And again,
it's nonjudgmental, right? I'm not telling them to stop. I've tried
to stop telling them to stop doing things since they were like six or seven. Just ask them a
question. But we're the same, right? If we ask ourselves that question, we can catch ourselves
in these moments. Yeah. But I mean, it's that tap on the shoulder that is a powerful skill that we
don't have, you know? Because I think it's the moment of its
meta-awareness, right? It's the ability to zoom out in the moment and look down on the circumstance
and say, what's really happening here? Am I like the questions you just sent her? Is this leading
me towards an outcome that I want or away from an outcome that I want or towards an experience
or relationship I want or away from it? And once you have that tap, once you gain the ability to zoom the lens out,
my sense is a lot of the answers become relatively clear and maybe you still need skills and
abilities to navigate it, but it's that lack of ability to actually like be able to just
pause in the moment, zoom the lens out. It's that tap on your kid's shoulder.
How do we do that tap to ourselves? How do we cultivate the skill, the practice to be able
to actually do that? Because that's something that needs to precede everything else.
Totally. And I think you just used the right word, like pre-seed. So there's two ways to sort of think about that tap, right? The first way to think about it is what happened
in my day that led me to this? Because nobody wants to be arguing about this with their partner.
It just happened. And it happened for both of you. And it takes two people to sort of be in
this situation. And so there's this part of your day, which if we go back to the language that we were talking about earlier, what position are you in when you show
up at your house? Is there a buffer? Are you tolerant? Because if you're not tolerant,
there's no buffer space. You're not in a good headspace. Then that stuff's going to be like,
you know, dry grass and, you know, a match is going to light it on fire. You want to water
that grass before you come home. You want to water that grass before you
come home. You want to make sure that you're in a position where you're a little bit resilient
to these little things that get caught up. The second thing is, let's say you had a long day,
you had a bad day. It happens to all of us. So what can we do? And I think we can create a ritual
around things where we sort of feel at the start something's escalating. Now, we want to win,
we're animalistic, and we have this instinct to respond. But if we just ask ourselves that one
question before we respond, gas or water, it's three words, right? Or you could say closer or
further as a trigger to think about closer to what I want or further away from what I want.
And that becomes the ritual
before we respond. It takes like a nanosecond. But if you can make that a ritual, and it'll take,
you know, a week or two to probably ritualize that. But if you can do that, well, now you have
a powerful, powerful mechanism of avoiding that. And if you look at sports, you know, where athletes have to perform, they make a bad play, right? How do they prevent
that bad play from like consuming them on the next play? Or they make a great play. How do
they prevent that great play from consuming them on the next play? And if you watch sports or
anybody who watched sports, quarterbacks like lick their fingers. Tennis players bounce the ball
the same number of times before a serve. Basketball players, you know, take the same number of bounces
before a free throw. Now each player does it slightly differently, but what they're doing
is that's their centering sort of device, right? And you can come up with these in your life. And
the point is it has to be individual, but that centering device allows you to forget
what's happened.
It doesn't matter if I made the best play or the worst play of my life.
I need to let that go.
All that matters is right here and right now.
You can have that when you walk in the house, right?
I got to, how do I not let all this stuff that happened to me at work?
I was up at 4am.
I work nonstop.
I still have a million emails to reply to.
I'm home now.
The kids are chomping at the bed.
I need a way to ritualize letting that go.
Whether it's my car ride home, whether it's the threshold of the door, you can actually
just sort of visualize it.
I got to leave this baggage outside as I walk in the house,
because if I bring that baggage in, it's going to affect everybody in that house.
And also recognize that you're giving your partner and your kids often the worst part of yourself.
And I mean that by energy level, right? So we think about when we spend time with the people
we love, often it's at the end
of a long day, not at the start of a long day when we have the most energy and we have
the most sort of like willpower if you believe in sort of depleting willpower.
But we're taking the best part of ourselves and we're dedicating that to work.
And so even a recognition that we're not our best selves when we come home can really
help you leave that
baggage, visualize the baggage like you're carrying luggage and just leave it outside.
If you talk about this with your partner, when you're not upset and you're not angry,
you can have these little cues with each other for resolving these things, right? Like some of
the most effective ones I've seen are gas or water. You can say that to your partner as a
reminder. You see them escalating. Okay, well, it's easier to see other people escalating than
ourselves. So now we can call each other on it and we give each other permission, but we can't
talk about that in the moment we're upset. We have to talk about that on a Sunday morning brunch or
Sunday morning walk. Another one that really seems to work with people is like, how much do you care
about this? We get into these things like, do you want this couch or this couch? And a quick way to solve
this is like, who cares the most about it? And if you care a 9.9 and I'm like a six, well,
you should decide what couch we get. And so you can have all these little things, but I'm just
telling you ones that I've heard. But the point is that you talk with your partner about these
things and you come up with them together. and then they become this playful ritual that you
have together. And that ritual is the real counterbalance to all these emotions. And it's
the counterbalance to inertia and it's the counterbalance to all of our defaults.
Yeah. And I mean, you describe a lot of the, I mean, you talk about rituals.
When you write about some of these ideas also, you describe them sort of like on the category of strengths. It's like this, how do we counter the default? We develop a certain set of strengths,
whether that's self-awareness, self-knowledge, self-control. And these are some of the rituals
and techniques that we've been talking about that kind of fall under that. As you're talking,
one of the other things that keeps spinning in my head is,
what about seeing clearly? One of the things that, let's say you, what are, yes, you do the
question, whatever it is, and all of a sudden you think, well, okay, I want water. But you still
can't get there unless you can get as close as you can to seeing the reality of what's really happening.
And granted, there is no objective reality. We each have our own experience of the fact,
of the circumstance, and to us, that will be the truth. And I guess maybe this actually really
speaks to the defaults, right? Because the more we go into the emotion, the more we go into the
defaults, probably the less clear we are or the
less able we are to see reality in a way that is as close to the truth as is needed to move towards
a healthy resolution or a good decision. The source of all bad decisions is blind spots.
If we knew the consequences of our actions and we had perfect
information, we would always make the perfect decision. Perspective becomes a way to reduce
blind spots. Now, we have a lot of quirks of psychology and physics even that make us think
that our perspective is the only perspective. And we first learn about this sort of in grade school. I think it's like grade nine or grade 10 physics when you're standing on
the train and you're carrying a ball and the train is moving at 60 miles an hour. Well, how fast is
the ball moving? And if you look down from your perspective, the ball is not moving. And if you
watch the train move while it's moving, the ball is moving at 60 miles an hour.
And we sort of forget to apply that to life.
We forget that there's other perspectives. And one of the most powerful perspectives that we talked about earlier was long-term.
Long-term versus short-term.
That's a perspective.
That's a difference.
And the way that I like to encapsulate this for adults is like, how fast are you moving
right now?
And even if you're on a plane right now, the maximum speed you'd be moving is maybe like a thousand miles an hour. But what if I told you
you were actually moving like 18,000 miles an hour, no matter what you're doing right now,
whether you're sitting down or you're on a plane, because the earth is moving at 18,000 miles an
hour around the sun or somewhere around that. And so it all depends on where you sit, what you see
into a situation. And so one of the ways that we can actually make better decisions is to mentally
walk through the decision in a three-dimensional way. What does this problem look like to this
person? What does this problem look like to this? What do they care about? And we go back to find
the win-win. Well, if I know what you care about, now I can solve for a win-win that's going to
work for you and work for me. And I think it's a really powerful way to shift us out of our own
mind. And if you think of cognitive biases, which is what a lot of people talk about decision-making,
they're really great at explaining why we made a poor decision, but they're really bad at preventing
us from making poor decisions. But almost every cognitive bias is a perspective problem.
And so I think that if we take the view that perspective allows us to reduce our blind spots,
it's really powerful because we might have to make a decision quickly,
but can I look at it through another perspective before I do?
And one of the perspectives we can use, even if we can't talk to other people,
we can mentally sort of like time travel, We can have a board of directors in our head
of people that we want to look through problems through their lens. And we want to assume their
identity and what does it look like to them? And how do they think about this? We can also write
down our problem. And one of the most powerful things that I've found for decision-making for
most people is write down
the decision you're making at night before you go to bed. So don't actually make the decision.
Well, you've made it, but you haven't announced it. You haven't told anybody. Write it down on
a piece of paper. What's the circumstances? What are you deciding? Why are you deciding?
Wake up in the morning with fresh eyes, read it over. Does it make sense?
Now I have two different perspectives on myself, right? And so
it's just my perspective, but I've got like this new lens on it because now I'm looking at it in
the morning. That doesn't make sense. I need more information. I can't do that. The wording doesn't
quite fit. I'm missing something. It's not connecting. Well, that's really powerful
information, but you haven't mentally time travel. You haven't talked to anybody else,
but you can offer yourself multiple perspectives through these little safeguards and principles that you can use
to sort of like create a better situation for you and put yourself in a better position to
make the decision that you need to make. I love that. I also love that because a lot of people,
I think for a quote, different perspective will go to somebody else, which can be a valid
alternate perspective, but sometimes we discount the value of just creating the
mechanism so that we can actually offer our own different perspective. So that sort of like
night before versus the next morning, I think is a great way to do that. And part of what's
happening here too, and this is again, something you write about is it often gives you the ability
to make the invisible visible to you, you know, like. Because you're like, oh, wow, I didn't realize it.
I wasn't thinking about it.
It wasn't centered in the conversation, even though it was clearly in the conversation.
And it allows the time for that to bubble up.
And like, everything keeps going back to time in a really interesting way here.
And just extending the time and how that really helps
so many different things. You know, you go into a fair amount of detail, sort of like, like here's
the, here's a problem solving methodology here, critical things to think about. We've talked about
some of them, but I do want to circle back to, and I would definitely encourage people to dive
much deeper into that in the book. It's really powerful and practical and valuable. I do want to circle back to something that you offered earlier in our
conversation because it's something that I've been thinking about deeply after a conversation that I
heard or that I had earlier this year with Matthew Grossman, who co-teaches this class at Yale
called The Life Worth Living. And the entire class is based on a series of questions.
There are no answers in the class. And one of the questions that he posits in the class and that he
posited to me and that I have not been able to let go of is one of the questions that you shared
earlier and is also something that you share in the book, which is what's worth wanting. It is so powerful and something that
I realized I don't think about enough and I'm kind of in the business of thinking about this.
And yet, it's so easy to let that question be sort of a, quote, lower level question. I'll
get to that. It's just, quote, so obvious what should be worth wanting,
and yet it's not. And it's also so individual. I mean, there's certainly universal things, but
it's such a powerful and important question. It comes back to sort of, again, what we talked
about, right? It ties in with what do you need for clear thinking? Your position is part of it.
You want to think independently, which was the third thing we talked about.
And so thinking independently means I'm playing by my scoreboard. I'm not playing by somebody
else's scoreboard. And that means you're living a conscious life. And maybe you want all these
things that society tells you to want. There's a great book by Charles Dickens,
Ebenezer Scrooge. It's a great example of somebody who went after all the things that society told them to want money, power, respect, well-known. And then what did he want at the end of his life? He just wanted a do-over. few people who I've worked with in the past who effectively came to that conclusion. The way that
they treated people was mutually exclusive from living a life of meaning and purpose.
And by the time they realized it, it was really too late to undo those relationships. So it pays
to be conscious about this stuff. And I know everybody's busy and you don't have the answers,
but it's not about having the answers. It's about thinking about them. And I know everybody's busy and you don't have the answers, but it's not about having the
answers. It's about thinking about, and the answers will change. What you want at 20 is not
going to look like what you want at 25 or 30 or 40 or 50 or 60. So it's not supposed to be this
static, unchanging thing. It's supposed to be this question that you periodically ask yourself.
One of the things that I found really helpful for doing this is, you know, often once a year, I just go away for a night or two by myself
and I have a structured conversation with myself. Like it's not sort of like willy nilly and just
go to a different place, but I get myself out of my environment. And I think about like,
what worked well this year? What didn't, what are the things I want to do more of, what do I want to do less of? And, you know, I had the unfortunate
circumstance of getting Lyme disease and nearly dying a couple of years ago. At least I felt like
I was nearly dying and, you know, nobody could explain all these symptoms. And, you know, by the,
by the end of it, I basically couldn't walk, couldn't open my mouth. And I had facial paralysis, legit thought I was, I was dying.
And what was going through my head when I was like in bed was, you know, if this is
the end, what would I change about the last year of my life?
Am I on track?
Like, am I doing like, if I end up living great,
but like, I thought I was dying, like what would I have done differently?
And I think that that's a very powerful question. You don't need a near death experience to sort of
ask yourself that. We always think proactively in terms of like, okay, well, you know, think about
if you had one week left to live, what would you do? Well, I mean, you'd probably go max out your
credit cards and deal.
No, it's like, if the last year of your life was your last year, there's two ways to visualize
this. One that I use is like, if the last year was your last year, what would you change?
What would you want to do differently? Keeping in mind all the constraints and all of the,
you know, you have employees, you have to be there for them. You have to do all these other things. So you have to do these things that are important to you.
But are you generally, is your time aligned with your priorities?
And if you tell me your partner is valuable to you and you don't spend time with them,
well, then, you know, your time and your priorities don't line up.
And the second way to visualize this that's really helpful for people is just to close your eyes and think about
being at the end of your life in a hospital and you're in a coma and you can hear other people,
but you can't move and you can't talk. And you're about to move on from this world to whatever
happens next. Who are those people? What do you want them to say about you? In that moment, what is important to
you? And I think the things that, these are very individual questions, but the things that are
constant for me are, did I love with all my heart? Was I vulnerable? Was I open? Was I there for the
people who I love? Did I always try to be kind and find win-win
relationships? That's not that I'm perfect at it. That's different. Did I generally try to do a good
job if that was a conscious, if that was a good son? Did I leave the world a little bit better
place than when I got here? And these are some of the things that I think about. Maybe those answers
change in the future. I think those are pretty constant ones for me though. I want to be a loving father. I
want to be the best partner I can for my partner. I want to be the best son I can. I want all of my
friends to know that I love them and I would do anything for them. And I want to leave the world
a better place. I always close these conversations
asking the same question, which is in this container of good life project, if I offer
the phrase to live a good life, what comes up? I think you just answered that already.
Yeah. Thank you. I appreciate the time, Jonathan. This was a great conversation.
Hey, before you leave, if you'd love this episode, safe bet you'll also love the conversation we had the time, Jonathan. This was a great conversation. already done so, please go ahead and follow Good Life Project in your favorite listening app. And
if you found this conversation interesting or inspiring or valuable, and chances are you did
since you're still listening here, would you do me a personal favor, a seven second favor and share
it maybe on social or by text or by email, even just with one person, just copy the link from the
app you're using and tell those you know, those you love, those you want to help navigate this thing called life a little better so we can
all do it better together with more ease and more joy. Tell them to listen. Then even invite them
to talk about what you've both discovered because when podcasts become conversations
and conversations become action, that's how we all come alive together.
Until next time,
I'm Jonathan Fields, signing off for Good Life Project.
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