Good Life Project - Your Body Is Already Talking. Here's What It's Saying | Linda Clemons

Episode Date: April 30, 2026

Before you ever say a word, you've already told the room everything it needs to know. Your posture, your eye contact, the angle of your body, the openness of your chest — all of it is speaking. And ...most of us have no idea what it's saying.Linda Clemons is a world-renowned body language and nonverbal communication expert who has spent more than three decades training Fortune 500 CEOs, sales teams, celebrities, and media leaders to master the silent signals that build trust, command respect, and create connection. Her bestselling book Hush: How to Radiate Power and Confidence Without Saying a Word is a practical guide to the conversation your body is having without you.We explore why 93% of communication is nonverbal and what that actually means in practice, the four power zones of the body and why keeping them open changes everything from a job interview to a conversation with your teenager, how our biases show up in our bodies before they ever come out of our mouths, the three patterns that derail us in high-stakes moments — frozen, flooding, and flat — and how to move through them, and why the question that changes everything is not what do I want to say but how do I want this person to feel when they leave? A deeply practical, energizing conversation for anyone who wants to show up more powerfully, more warmly, and more authentically in every interaction that matters.You can find Linda at: Website | LinkedIn | Episode TranscriptIf you LOVED this episode:You’ll also love our conversation with Julia Minson about how to disagree better so you can have less drama and more impact in your life, your work, and your community.Check out our offerings & partners: Join My New Writing Project: Awake at the WheelVisit Our Sponsor Page For Great Resources & Discount Codes Hosted on Acast. See acast.com/privacy for more information.

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Starting point is 00:00:00 So here's something that might change the way you think about nearly every conversation you have today. According to my guest, research says, 93% of what you communicate to another person has nothing to do with the words coming out of your mouth. It's about posture. It's about your eye contact. The way your arms are positioned, whether your body is open or close, the direction your feet are pointed, even the micro expressions flickering across your face in fractions of a second. All of it is telling a story. and most of us never once stopped to ask what story our body is telling.
Starting point is 00:00:34 My guest today, Linda Clemens, has spent more than 30 years as one of the world's leading experts in body language and nonverbal communication. She's trained Fortune 500 CEOs, elite sales team, celebrities, leaders across industries to master the silent signals that build trust, create connection, and command a room without ever saying a word. Her bestselling book is called Hush. And in this conversation, we go deep into what she calls the four power zones of the body,
Starting point is 00:01:02 and why keeping them open or clothes changes everything. From a high-stakes interview to a conversation with your kid, we talk about how our biases show up in our bodies before they ever reach our mouths, and she tells a story about a manager who unknowingly convicted the wrong person using nothing but his posture. We get into the three patterns that hijack us in pressure moments, frozen flooding and flat. And we explore the question that Linda says changes everything. Not what do I want to say, but how do I want this person to feel when they leave my presence?
Starting point is 00:01:36 This one is really practical and warm and immediately useful. So excited to share this conversation with you. I'm Jonathan Fields and this is Good Life Project. I'm deeply fascinated by how we show up, by how we communicate, by how we don't communicate. And even more so by how we transmit things to each other without ever actually thinking that we're doing that. You share that before we even open our mouths, our bodies are already telling a story about us when we walk into a room or into a conversation. Take me into this idea more. Absolutely.
Starting point is 00:02:19 So first of all, Jonathan, Ken, thank you for having me on your show. what's so important if we think about this, our nonverbal communication is primitive. It existed before we were able to speak a word. And so just imagine it's the thing that protects you that's a part of your limbic system when from 2,000 or more years, when you would meet someone, the first thing you would do, you would scan their body. You would scan the body to determine if they are a friend, a foe, if you are perhaps a feast. what I've said. And that's what we do. But the body is speaking before you even say a word. So,
Starting point is 00:03:01 for example, you and I could communicate if someone walks in the room and perhaps someone that looks a little odd or strange or are someone we least expect. And we may look at each other and do an eyebrow flash like, hmm, wonder who that is without saying a word. So again, even when you were a little baby, You couldn't form words. You made sounds and gestures. So that's how important our nonverbal is. And I have one of my quotes that I love. It's by Emerson. And it goes like this, I cannot hear what you're saying because who you are being is getting in the way. Wow. I cannot hear what you're saying because who you're being, your actions. And you've heard the phrase action speaks louder than words. And if my late granny was alive, she'd say, babe, I hear you talking, but I don't see you walking. So it is so important there's a conversation that just standing there, just looking around, whether we say anything or not, that's speaking louder than your words. Yeah, I mean, that makes so much sense. And as you were describing that,
Starting point is 00:04:12 I was also wondering, well, where does this come from? But you kind of spoke to that. I guess there's probably no real way for us to answer where does this come from. But it would make sense that there's a survival mechanism at play here. Like, we needed to be able to actually read. You know, if we saw somebody coming and it was a hundred yards away or a group of people coming, and we couldn't actually communicate with them, maybe we didn't share a language. But there was probably, there was a reason for us to understand as you were sharing earlier, friend or foe.
Starting point is 00:04:39 You know, so there's a survival mechanism that, that I would imagine has given us this curiosity and ability to start to try and figure out what is being communicated long. before words come out of somebody's mouth. Absolutely. And just think about couples who have been together for a while. They can be in sync with each other without saying a word.
Starting point is 00:05:03 A wife can know if something's going on with their husband. A husband can know what's going on with the wife. The mother can just scan her children and know if something is happening. So it's so important that we stay in tune to this because if you are a leader, if you're a parent, a friend, or you're working with a coworker, or someone that you want to
Starting point is 00:05:27 communicate better with, be prepared to be observant. When I say observant, one of the keys that I love is being 100% present in their presence. So you could see those facial muscles, those 43 facial muscles that react. You could see if I said something to perhaps offend you and then you jerk back. Thus, you were taken aback. All of these things, without you saying a word, are sending signals and it allows us to know if we are building rapport, if we are attracting people, or you could become a people magnet, or if you are, wow, repelling people because of your behavior. you're nonverbal, if your power zones are not open, and we'll talk about that a little bit later, all of this makes a difference. And see, the smile is a universal language. I think a lot of us
Starting point is 00:06:28 will probably say, okay, I could see how this would really benefit us to both be able to lead with nonverbal language in a way we want to communicate something that is in some way beneficial to us or to others. But you also mention something else, which I'm really curious about, which is the way that we step into an interaction nonverbally with our body, with our movement, with our energy can also hurt us. Like there can be a downside. What is some of the ways that you see the risks, the hazards, the harms that you see potentially being caused by not understanding how this mechanism works and maybe stepping it into a conversation in a way where we're literally creating a dynamic that we really wish we weren't? Well, let me give you a good example. I never forget. I was working with a company and working with their leaders on the, I do a workshop titled The Silent Language of Leaders and working with the managers and the leaders and how they manage, promote, review, and be able to develop their employees. Well, there was a situation where there was discrepancy going on in the office about a particular issue and the manager brought in
Starting point is 00:07:42 the two individuals. Now, he did it individually, but this what, now the first individual, by the way, full transparency was someone he had recommended for the job. So someone he fully sponsored. So watch this. When this particular individual came in, he did this, Jonathan did this. Okay, tell me what was going on. I want you all to look at my hands. Okay, tell me what was going on. I want you to watch my upper carriage. Tell me, what's going on. His upper carriage was like pulling. I'm trying to pull for you. I'm leaning in for you. Tell me the truth. I'm there for you. So he was totally open. And by the way, the young man just sat there. Oh, here's what happened, et cetera, et cetera. No emotion, just real steel. But yet at the same time,
Starting point is 00:08:35 this guy was pulling for him. So tell me what happened. You didn't do this. He wanted him to be innocent. The second guy that was involved that walked in, the manager inherited him, inherited him from another team. And he really didn't want him. He really didn't. He just got, you know, it wasn't someone that he had an opportunity to choose. The guy just transferred to that team. Someone put it there, put him there. And guess what? This is how the manager was approaching him. Watch. Even though the physical door, was open to the office. He closed the door to his heart.
Starting point is 00:09:19 So for those are just listening also, by the way, you're kind of leaning back now with your arms crossed over your chest, yeah. Yes, yes. So leaning back, arms crossed. Listen up, arms crossed. And he extended one arm out and says, okay, but for those that are listening,
Starting point is 00:09:38 I am doing my okay with my hand, but the back of my hand is swinging forward and one arm still folded. Okay, so I'm just going to use the name to protect the innocent and the guilty. Okay, Harry, give me your version. Palm wasn't exposed. Arms still half folded. Give me your version. And he folded his arm back.
Starting point is 00:09:58 So the poor guy is thinking, wow, he's already accused me as being guilty and I haven't even said a word. And he did this based on the manager's body language because he wasn't open. We don't realize that the moment that we cast judgment in our mind, it shows up in the matter. So we can walk into an interaction with some biases predisposed to a point of view or about an idea, about a situation, a person, a group of people. and we think that we're kind of showing up fairly neutral. Like I haven't opened them out. I haven't said anything yet. But what you're saying is, without us even realizing it,
Starting point is 00:10:45 we're walking into that interaction physically and energetically in a way that is going to probably both reveal what our bias is in a good or a bad way and also change the nature of what's about to unfold, potentially in a harmful way. Absolutely. And I'm sitting here in the office observing both scenarios. And the second guy, you know what? He came in.
Starting point is 00:11:16 He was sitting at the edge of the seat. It's called seat ready. You know, when you're excited and you're trying to plead your innocence and your side of the story. But the moment that he saw the manager's posture and body language, his shoulders, which were straight up, became sunken in because he gave up at that moment. He gave up.
Starting point is 00:11:40 He gave up. You didn't want me in the first place. So look at the stories that are created internally without us even saying a word. That's how powerful you're not. You can have someone walk into the office. Like, whoa, look at this fella. Look at this woman.
Starting point is 00:12:00 Look at this guy. Look at this girl. She walks or he walks like they own the place. Your posture, the way you walk, the way you hold your shoulders, your head, is it level head, or is it sunken down? All makes a difference. And man, that conversation, and I pulled that manager to decide and said, I could tell you which one that you were for. And by the way, the guy that he sponsored was the one that was the one that was. guilty. But his biases, and this is so important, when you have a bias, there's something
Starting point is 00:12:39 called RAS, RAS, RAS, R-A-S, R-A-S, R-A-S, R-A-S, R-A-R-A-S, your brain can be lazy sometimes. So whatever you think, the brain is going to find evidence to validate it. So if you're thinking, well, look at that young lady, look at the way they're dressed, they'll never wake her. And they could be a genius. And then next thing you know, your brain it says, well, look at the shoes. Well, look at this. Look at what they're eating. The way they handle your utensils. Your brain will validate whatever you're seeking. Be careful what you think about because it could come about. Yeah. And what you're saying is it also, it's going to show up in your body, potentially even before it ever comes out of your mouth. You just described a work scenario, which I think probably so many
Starting point is 00:13:28 of us have had some version of that and maybe even been on the side of the manager without realizing what we were doing. Like, we were the ones who were actually showing up in a way where in hindsight were like, oh, wow, that actually wasn't okay. But this is going to show up in our relationships every day also, isn't it? This is going to show up in our, if you're a parent, it's probably going to show up in your relationship with a co-parent or a kid or a neighbor or a friend. So this isn't just about work. This is about literally every interaction we have with people who are close and not so close with us. Absolutely.
Starting point is 00:14:00 And you know, one of the things that I encourage all of you to think about, how do you want people to leave once they're in your presence? How do you want them to leave? Do you want them to leave better or bitter? Do you want them to leave transformed or elevated? You could do that simply with your words. words, your tone, and how you show up, how you open the door to your heart. And when I say power zones, the heart area is a major power zone. Are you always folded arms? And some of you
Starting point is 00:14:40 probably thinking, well, that's who I am. Everybody that knows me knows that I fold my arms. But what if I don't know you? What if I don't know your baseline? How do I know that's your norm? So having that awareness is critical. And one of the things that I always say to myself, you know when I meet someone or someone that I counter, that the moment they're in my presence, how do I want them to leave my presence? It's so important.
Starting point is 00:15:11 Do I want them to feel like mad? I could conquer the world, or I could make it another day, or I have something to live for, or I do have possibility. How do you want them to leave? And that's one of the keys of being able to attract and build rapport by the way you give off the energy.
Starting point is 00:15:37 I want to drop into both the power zones and some other sort of tools that you offer. But before we get there, I'm also curious about something. We just talked a bit about how our own presuppositions or biases can show up in our nonverbal communication and how we, you know, eventually it's going to show up in our language also, but even the way that we physically show up in an interaction. What about our emotional states? You know, because we can come in to an interaction or a room, energized, calm, at peace, freaked out, stressed, anxious, depressed. Do these also show up in a similar way in our physicality when we're interacting?
Starting point is 00:16:19 with somebody in a way that affects the way that we're perceived or that we might want to have an impact on others. Absolutely. So there's a book, my friend of mine, Scott McCain, all businesses show business. So the way you show up, you only get that four to seven seconds, maybe eight, I'll give you a bonus one, to make that good first impression. Nobody talks to you about what happens the remaining 20 minutes because there's still. assessing you to see if you're the real deal. Whatever is on the mind shows up in the matter. So if you are distracted, let me ask you this question here for those that are listening. How would you feel, and I'm not putting it in the universe, but just say you or someone you love
Starting point is 00:17:09 has to have emergency surgery. And the surgeon comes in or they're talking to you. It doesn't have to be emergency. Let's just say the doctor comes in who's going to to operate. And he introduces himself. Hey, I'm Dr. Clements and the nurse is there. And I'm going to tell you here's what we're going to do. We're going to, okay, hold on. Do we start with anesthesia first or do I do this? It doesn't matter how many degrees are on the wall. Or if he says to you, you know what, give me a minute, I've got a lot going on. My wife left me. The dog bit me. And I found out the cat is having an affair. With all that on their mind, do you want them operated on you, even though they've got all the awards, the degrees on the wall? So the mind could only think of one
Starting point is 00:17:57 given thought at any given time. And the thing that you think of the longest becomes the strongest. So if you are going in with baggage, if you are going in with garbage, it'll begin to leak, it'll begin to smell. And in nonverbal, we call it, leakage with those other emotions. Are you okay? Are you okay? I mean, are you okay, Jonathan? You're you look like a little uncomfortable. People begin to notice that because brains speak to other brains. The signals are there and it's displayed in your nonverbal. So the moment that you think about it in that amygdala or the neocortex or the midbrain or the prefrontal cortex, it's going to show up in your body.
Starting point is 00:18:43 And we'll be right back after a word from our sponsors. And that probably we think we're hiding. But what you're suggesting is we're not. That like if it's probably showing up in a hundred different ways in these tiny little physical tells in our body that other people are picking up. And whether we ever said a word about what was going on, whether we said, you know, like we're stressed, we're anxious, whatever it is, you're saying you're suggesting that we actually are speaking that.
Starting point is 00:19:13 But we think that we're not. And then it creates this silent tension because people are picking up on that. And that's going to create friction. Absolutely, absolutely. And it makes them uneasy. And so for those that are in sales, when that comes across the table, let's say it's the end of the month. And you've got to be quota. Right.
Starting point is 00:19:38 So you're freaked out because you're like, I got to push, push, push, push. I have a number to hit. Yeah. Yes. They feel that. And then all of a sudden, emotions are contagious. And now your client, your customer, is acting the way you're acting. They become a mirror of you.
Starting point is 00:19:57 So you have to be. And that's part of emotional intelligence, is being self-aware of your own emotions so that you can manage them. So this all makes a lot of sense to me. You know, in this context also, you talk about us having certain patterns that we tend to default to as well. And you bring up three from what I recall it's frozen flooding and flat, which become almost like these default states. And they can really interfere. These again, these are, they're physical patterns. They show up in our bodies in ways that affect both us and also people that were interacting with. Walk me through these three different patterns.
Starting point is 00:20:36 Thank you. So that's in my book, forthcoming book, Hush. And for example, let's talk about the frozen stage where you are just simply totally paralyzed in every situation, where if something happens and you can't react or you lose your train of thought, and you're just there frozen, and your boss is looking at you. Everyone's looking like, what, say something, say something. What's the matter? What's the matter with you? Then the other flooding, when all of a sudden, Jonathan, everything, if it's going to happen, it's happening today. Everything is happening. And then all of a sudden the floodgates of emotions are starting to pour out.
Starting point is 00:21:23 And it's very challenging. It happens to men, not as often as it happens to women because of all the things that they're multitasking and trying to do and they're emotionally attached to projects and things. So then when you begin to flood, is that you could come across as it could come across now, as if you're having an emotional meltdown. So for example, let's say you're doing the pitch of your life, you're doing the pitch, and the stakeholders are in front of you. And he's worked on this for months. And then all of a sudden someone says, you know, we tried this before. But we actually lost money in the third quarter with that. It didn't work. If you are emotionally attached to
Starting point is 00:22:13 that, it's like the umbilical cord, then you're going to take that feedback as a personal attack, and then all of a sudden emotions start flooding from the eyes darting back and forth, from the exhaling, the, the flavor, the movement of the hands just going, everything, it's like high-wired. And then flat is almost like you flatline. It's like, what does it matter? You become more numb. So it's so important to realize where you are emotionally, why you're feeling that way, what would be the outcome if it's displayed. So, for example, how would this impact my conversation with you, my mother, my coworker, my children, my team, my boss, my biggest client, the late actor, Yul Britter, was asked, you know, how is it? Over a thousand performances.
Starting point is 00:23:25 Every one, you give a hundred percent. The same thing over and over and over again, because someone in that audience, he said, it will be their first time experiencing me, the production. So I can't afford to be off. Yes, we are human, absolutely. But the discipline part of when you're frozen, when you are flooding, and when you are flat, the discipline part is knowing how to pivot, pivot and pivot quickly.
Starting point is 00:24:00 How do we navigate when this happens? because whether it's on a big move or on a big stage or in a meeting or whether you're just, you're having a conversation with your kid where you really want it to land, you know, how do we deal with it when one of these three patterns shows up? Think about this. If you are talking to your child, let's first of all look at the level of where you're talking. Are you talking steadied up as the authority? are you talking, setting down, meeting them where they're at, getting that connection.
Starting point is 00:24:35 Are you opening up with a story of everything about what they did wrong? Or are you opening it up, begin to open up about what it is that you appreciate about Billy, what you appreciate about Little Linda, and what you mean to them? Because I've got to open the mind. I got to open the body because if the child is in the amygdala, they're already fearful. They're not, you know, they're in the protective mode. I've got to melt that ice. And then challenge them on the action that they did and hear their feedback and get their thoughts.
Starting point is 00:25:23 And by the way, be careful of using your 43 facial muscles. to make those expressions that come across as judgment. Because the moment they see the judgment in your eyes, they'll go into shame, guilt, and therefore they'll close down. So think about how do you want the meeting, the interaction to end from a little child to a little child, to a spouse, a partner, a coworker, a team member,
Starting point is 00:25:57 as Covey would say, begin with the end and mind. Yeah, so this is a repeated theme in our conversation. It's like really, even before you're in there, like, what do you want out of this? Like, how do you want this to end? And that's going to really influence how you step into it, both physically and also what language might come out of your mouth. Let's talk about a bit more about specific tools. And actually maybe a good setup for that. you referenced earlier in a conversation, these, I think you call them power zones.
Starting point is 00:26:33 Yeah, let's talk about that. Yeah. So when we talk about the power zones, let's want of a few for those that are listening, if you just touch that dimple right where the throat area is, it's called the super sternal notch. That's the medical scientific term for it. Lots of times, women have a tendency when they feel threat, it's a cure. and Princess Dye did it a lot later in her latter years of her marriage, they have a tendency to stroke the super sterile notch. And you're just stroking it.
Starting point is 00:27:07 So, for example, if I work in a case and I've sent out to Mrs. Johnson's home, and I say, Ms. Johnson, they sit me out to talk with you and just for you to ask a few questions regarding the whereabouts of your son and your daughter on February the 14th. If she's protecting her son and she does not want to reveal the information, even though she may say something like this, I don't know. I have not seen my son in months. If she starts stroking the super stutteral notch, that nonverbal gives me the cue. She's doing a self-touch gesture, which is called pacifying gestures, trying to calm herself to soothe her nerves. to the women out there, how many times do you do that in a meeting?
Starting point is 00:27:59 If the meeting is getting a little heated or something's going on or you feel challenge, you have a tendency to do that. Men may get hot around the collar and when the blood vessels begin to enlarge and they'll pull at the neckline. But be aware of that because that's a power zone. If you heard a loud noise overhead, you'll automatically protect that area and go And by the way, for those that are listening, I dipped my head in like a little turtle, okay?
Starting point is 00:28:28 You're protected the throat. So that's a power zone. The other power zone we spoke of earlier is the heart. Think about someone who's had their heart broken. And let's say, I introduce a friend to someone because she's been out of a relationship for a long time, and we all think it's time you get out and start dating. So I introduced her to a friend. She's liking the guy, but all of a sudden, he started to do things that reminded her of her ex.
Starting point is 00:29:06 And guess what she immediately did? She folded her arms. Now, in that scenario, subconsciously, she was protecting her heart. Her heart, that's a power zone. So when you welcome someone, you don't welcome it into your home with your arms folded. The arms are widespread, palms exposed, and the heart is exposed. Your power zone is so critical. The heart, the throat, the other power zone is the belly button.
Starting point is 00:29:42 The navel is your first connection to another human being through the umbilical cord. think about when you're talking to someone face to face, heart to heart, belly button. And let's say you're in a group of people you're networking and you're in that little circle. You can always tell when someone is ready to leave because they cut the cord and they'll begin to turn away. So think about when you're having that conversation and when you're done with it, some of you may be guilty. like I don't want to hear it anymore, you will subconsciously begin to turn away.
Starting point is 00:30:22 Your feet are pointed towards the door. And by the way, feet don't lie. They're pointed in direction we want to go. So you automatically want to get out of that even though your face may be face forward, your heart kind of at an angle now, but that belly button
Starting point is 00:30:40 begins to turn and you're cutting the connection. Be aware of that. Because you don't have to say a word. If someone says something to you, you don't want to hear it, you begin to turn your body. That's another form of dismissal. So the power zones, the throat area, the super stertle notch where that little dip is, the heart, the belly button. And there's another area. And that could be for another show.
Starting point is 00:31:07 It's the reproductive area. And that could be for another saucy show. So we've got these four powers. then. And you used the word, and you said be aware of sort of like how you're positioning them in an interaction, which brings up a bigger question about this. The things that we're talking about, are most of us actually even aware that we're doing any of these things? Or is this just, it happens kind of like automatically subconsciously? It happens. It's a habit. It's ingrained into you. So when you wake up in the morning, you don't have to think, how do I get up out of bed?
Starting point is 00:31:49 How do I brush my teeth? It's automatic. And those habits are automatic. It becomes a part of your fabric and who you are. The key for you is to ask yourself and check the temperature, how is this having an effect on the people that are around me? I just notice that every time I go and try to join a group, then they're ready to leave all of a sudden. Oh, I got to go. I just noticed that when I, you know, contribute to conversations, people ignore me. You have to be aware of what you're giving off so that you get corrected. And a good way to do it is ask trusted friends. It goes like this. Look, I noticed, look, every time you guys get together for lunch and when I come to join you, it seems like everybody wants to leave. Why is that? Well, Linda, you're negative nelly, or you're this, or every time you come in, you're always pointed out, or you're looking up somebody up and down, as if you are checking them over, trying to prove them or not, and your whole being is condescending. No, you're not.
Starting point is 00:32:59 I didn't, so you don't realize it's the reason why it's so hard for us to see the picture if we're stuck in the frame. And sometimes it would take someone else to point out those things that you take for granted. Had a friend that always, that when they would talk, they would go, and, I mean, we didn't know what that was. And it was a habit that it could find out, what are you doing? We had to ask, what are you doing? What do you mean? What are you doing?
Starting point is 00:33:31 The noise that you're making. They grew up with their grandpa doing that. And they picked it up for whatever reason. But they weren't aware of it, but it was annoying to. other people until someone said, look, what are you doing? What is this? Yeah, I mean, so often it makes sense, we are not, especially if it's been a part of us for decades. We just, we don't know. These are the tells in certain situations. I remember not too long ago being at a small gathering and I'm an introverted person. I'm a quieter person. I move into social situations cautiously.
Starting point is 00:34:06 And I found myself having a conversation with somebody new. And I know, I noticed very quickly that he positioned himself at Nangle to me. And it was uncomfortable for me. He wasn't looking around or sort of scanning the room for an exit or another person to talk to. But his body was turned in an... But his body was like just very slightly turned away from me. And he was kind of gazing past me. So it was like, I'm going to run an experiment here.
Starting point is 00:34:32 So I kind of subtly shifted over back into his gaze. So I was facing him navel to navel. within five seconds, he slightly rotates again. Literally over the course of 15 minutes, we did a full 360 together. And I was, I'm saying to myself, and he wasn't disengaged. Like we were having a conversation.
Starting point is 00:34:55 He wasn't looking, he didn't seem to be obviously looking for an exit or looking over his shoulder or seeking somebody else. And I was just so fascinating. I was like, what's going on here? Like, is this somebody who's just actually very socially uncomfortable and and maybe is nerve divergent in a way where he's very just uncomfortable being face to face with somebody or looking them in the eye. Is there some other social thing? Or am I,
Starting point is 00:35:21 am I in some way making him uncomfortable? And I was never able to actually piece it together. But I wasn't offended, but I was curious. Well, let me ask you this. When you being an introvert, a self-proclaimed introvert, and you know that it is extroverts when they invade the proximics the personal space of an introvert, you know, without permission or without the right, it could make them uncomfortable. So just with the moment that you spent with him, if you were to guess or assess, would you say that that individual, by the way, they were turning and moving if they were an introvert? I would imagine so. And because that tends to be in my orientation, I tend to be really sensitive to that too and give people their space.
Starting point is 00:36:07 So I wasn't sort of like closing in on his personal space. I tend to be pretty good with that. But maybe it was just that. And maybe he was just very socially uncomfortable in a way where he just kind of kept not wanting to connect too much because it just didn't feel good to him. Absolutely. Which I honor. So like I said, it became more of a curiosity to me. I was like, oh, this is just kind of fascinating.
Starting point is 00:36:33 I'm curious about what's going on. How did it make you feel? initially. Oh, not comfortable. Like, not like, yeah, it made me feel like I was being sort of like pushed away or dismissed until I gave it a beat and said, maybe that's not actually what's really happening here. But my sense is a lot of people wouldn't have given it that beat. They would have just been like, oh, this person's turning their body away from me.
Starting point is 00:36:58 You know, they're not interested in me. And if they, here's another thing, if they start turning the body away and the shoulders begin to roll in as if they're about to go into the fetal position. It could also be issues of feeling insecure. See, for every emotion, there's emotion and there's a story. For every emotion, there's a motion that goes with it, a body language movement, and there's a story attached to it. So the story, we may perceive it as one way,
Starting point is 00:37:34 but the body was telling us by turning away that I am not ready to be fully connected. Don't take it personal. I am not ready for anyone to be in my space. And yes, we have to honor that. Now, here's the thing. You probably didn't have the opportunity to find out is that the norm, his norm, are the exception. Yeah, no, you're right. But we see him like the life of the party in the next 20 minutes.
Starting point is 00:38:02 Wow, could have been me. Right. Right. Yeah. And it's so interesting too, right, because let's say you're that that person, and maybe this is something that has actually become a part of you through past trauma, right? You also, there's a safety. You don't feel safe in certain social situations, regardless who the other people are. You're just, you're still living with a certain amount of trauma in your system. And maybe that's affecting you. So you show up at a party. Every time somebody approaches you, to just get to know you or say hi, because you have this ingrained trauma response that shows up in a physical turning away, you turn away, the other person feels rejected, they walk away, and that becomes this repeated pattern,
Starting point is 00:38:49 and you're probably wondering, why do people keep rejecting me having no idea this is even going on? I mean, do you see things like that happening in your work? Yes, it happens a lot, and then again, remember what you said. So we said, for every emotion, there's emotion, And like you said, and I mentioned there's a story. There's a story attached to it. So Oprah Winfrey and Whoopi Goldberg shared a story when the musical, the color purple, came out.
Starting point is 00:39:18 And for some reason, prior to that, they did not speak to each other. They were upset with each other. When they got together to do this big interview for the musical, the color purple, and to do the interview, they didn't know why they were angry with each other. They were just angry. They didn't even know the story. So what I'm saying is, what happens if we create a narrative, but we don't know the story? And that's ask.
Starting point is 00:39:55 Ask, acronym. Ask, seek, and knock. And knock is asking the permission. to open the door to continue to have additional dialogue and conversation. Ask, you know, ask questions that allow you to pill the onion. Seek to understand and then knock on the door to be able to come in to step into their heart, their mind, and their space. Yeah, that makes a lot of sense.
Starting point is 00:40:23 And I would imagine also, you know, if you ask and the response is either nonverbaly or verbally, I'm not there. Then we have to respect that too. We have to honor that. Yeah. We have to honor that. What grace, we bless and release it. Yeah.
Starting point is 00:40:44 We do not take remnants and apply it to us. Is it me? No. We meet people where they're at. We're human. And we'll be right back after a word from our sponsors. So somebody is joining us for this conversation. Like this all makes sense.
Starting point is 00:41:05 And I think of themselves, you know, okay, so I get the way that I show up physically in an interaction, in a room, in a meeting is going to make a real difference. And they're asking themselves a question, you know, I've got this big presentation next week or, you know, like an interview that I'm going on next week. How can I show up in this interaction that's coming up in a way where I feel like I step in, I'm received beautifully, I have a certain. sense of confidence and command of the room, what should we be thinking about in that scenario? So I'm going to give you the three Cs of reading nonverbal communication. And I may give you a bonus C, but the three Cs. First of all, know your baseline, your norm. How do you feel when you're feeling great? What is that, what does that look like? What does that feel like? What does that sound like when you are feeling like on top of the world? What does it look like and
Starting point is 00:42:03 sound like when you're feeling that you're at the pit of you know what. What does that look like? So that you could be able to identify it. Once you're able to identify it, then you name it. Okay, you call it whatever name you want so that you can tame it. Once you name it and tame it, you could reframe it and you could do it in an instance. So when reading body language, you want to know a person's baseline and especially you need to know. yours. The first C is reading nonverbal, say, clusters. So, for example,
Starting point is 00:42:39 if you are in the interview and you're feeling just a little frustrated at the moment, a couple things are going to happen that if I was the interviewer that validates that for me, you may sit back and sigh in exasperation.
Starting point is 00:42:56 Yeah, well, my last job. Okay, that's the second signal. So clusters are looking for more than one movement. Then all of a sudden I ask you another question that you didn't like, a question that you didn't like. And what you did was turn away. You crossed your leg and you turned in that angle. Wow. So this validates for me, okay, this person is not really into it.
Starting point is 00:43:20 You know, they may not be the candidate I want. But it's key to watch for the clusters in the interview as well. Because if they're leading in and hanging on every word and then all of a sudden they are taking aback, the back, take the pen and just lay it down on the table, push the paper forward, the interview may be over. Smacked their hand on the table, slap their hand on the table, the interview may be over. So watching for those clusters more than what movement. The second C, very important, congruency. It is critical when you go in that interview that your words, your words, your tone and you're nonverbal.
Starting point is 00:44:06 So words, tonality, and nonverbal, the body language. Here's a sound bite for you. If all three don't agree that there is a disconnect in the message between you and me. I can't fold my arms and says, you know I really love you, let's get therapy. No, the arms voted. The tone was not right. So if all three, the words the tone and the nonverbal don't agree, there's a disconnect and the message.
Starting point is 00:44:34 And the third C is context. And context is this. Let's say you're going to that interview and the temperature that day is 90 degrees. 90 degrees Fahrenheit. I mean, it's hot. Humid. I'll get out.
Starting point is 00:44:52 And you walk into the interview in full winter gear. I don't know, your parka, your downcoat, a fur coat. be it real fur, foe, fur, whatever, it's winter gear. The interviewer can't even think straight. They're going, what's up with this person? Because it's out of context.
Starting point is 00:45:15 If your behavior all of a sudden, because someone asks you a question, and all of a sudden you lose it, it's out of context. So be aware of those three Cs. And the bonus C is culture. When in Rome do as the Romans do, you want to fit in. You really don't want to stand out. You could go to jail by doing wrong movements and gestures and phrases, if you will,
Starting point is 00:45:42 even the wrong body language. The sign that we make in the United States for A-O-K, this sign for those that are looking at me and those that are listening, you know the A-O-K sign is quite obscene in different parts of the world. So having that awareness is so critical. Yeah, that makes sense. so much sense. As you're describing this, I'm kind of nodding along on the one hand. But then there's another voice that's popping up in me, and I'm guessing you've heard this before, which is, is there a line
Starting point is 00:46:14 that we cross when we think about, okay, so now I know all these different things to look for. I have a series of techniques. I know ways to sort of shape my physicality and to look for the physicality of others to try and kind of like show up or manipulate the way that I'm showing up. And I'm not using manipulate with a moral judgment there, but just change the way that I'm showing up in a way where I'm checking as many boxes as I possibly can so that we have the positive outcome that we talked about wanting early in that conversation. Is there a risk of crossing a line at some point where I'm moving from actually, I'm showing up in a way which is no longer, which is in service of the other or the conversation or the outcome
Starting point is 00:47:02 more than it's in service of me showing up authentically anymore. So are you asking me the phrase that was coined by Mary Kay Ash if I showed up faking it until I make it? Yeah, like are we, is there a risk of giving up so much of ourselves in the name of creating a particular dynamic or outcome that we kind of feel like we're losing ourselves in the mix. And even though we may get the outcome
Starting point is 00:47:33 that we thought we wanted, we feel like we're kind of hollowing ourselves out inside. Let's talk about this. There is the quote that was coined by the late Mary Kay Ash, founder of Mary Kaye, and the quote was, fake it till you make it. So Linda Clemens has a quote,
Starting point is 00:47:50 I have a quote for you. The fake will fade because the true essence of who you are it's going to begin to surface. So I want to give you an acronym. Think of tap dancing, tapping on the table, T as in Tom, A is an apple, P as in Paul. And we're talking about your best self.
Starting point is 00:48:12 Because, you know, just like there are many faces of Eve and many faces of Adam, I want you to show up. We're talking about your best self. So I want you to think about this acronym. when you are your truthful best self, that's the T, truthful, you will show up in your authentic best self. So if you've got the truth, you're authentic, then it shows up in the proof, and the proof is your nonverbal. See, when you come across desperate, if you will, by trying to pour everything, get somebody to like me, trying to do this, then lose.
Starting point is 00:48:52 As you're looking at them, taking their temperature, are they liking me, that you're going up for air again. That makes people on easy, if you will, because there are other narratives that are going on and there are other stories that are taking place as to why you're showing up that way. People who are confident and in control know who they are. They know the value that they bring and they stand on that. they're sure about that. When they share their expertise, they share it in stories, examples of the outcome, and they know if you are just sharing information to get validation. And by the way, facial validation, what if you have an interviewer that does that give you that validation? When I say validation, when someone says something, the eyebrows go, ooh, okay, huh, and the sounds and the mouth and the twitching.
Starting point is 00:49:50 of the lip and the eyes just to let someone know that you're with them, if you will. Some people may not be that way. They may be very stoic. They may be the poker face, as they call it. And then you may be a kinesthetic communicator, dominated kinesthetic, and you're looking for that emotional connection, and you could take it personal if you're not getting it, if the individual perhaps is an analytical.
Starting point is 00:50:17 Now you're falling apart. He or she doesn't like me. So tap, tap, tap, tap when you are your truthful, positive self. A, your authentic positive self. P will show up in the proof that's in your body. And those are pretty good words for living, I think, in general too. It feels like a good place for us to come full circle in our conversation. So in this container, Good Life Project, if I offer up the phrase to live a good life, What comes up?
Starting point is 00:50:51 Oh, what comes up for me? I think of Irma Bobback, if you will, the late Arma Bobback, and she says that when I, and I'm paraphrasing again, climatizing, that when I leave this earth and stand before my baker,
Starting point is 00:51:12 I want to stand empty, empty, because I used everything that I've got. I left every, everything on earth so that way I can continue to live on. Now that's the Linda Clements part of it. So when I hear that, I just want to be able to touch people in a way that their lives are better, better so that they can spread that joy and live that good life as well.
Starting point is 00:51:43 Thank you. Hey, before you leave, be sure to tune in next week for our conversation with Julia Minson. about how to disagree better so you can have less drama and more impact in your life, your work, and your community. And be sure to follow Good Light Project wherever you get your podcast so you don't miss any upcoming episodes. This episode of Good Life Project was produced by executive producers, Lindsay Fox and me, Jonathan Fields, editing help by Alejandro Ramirez and Troy Young, Chris Carter crafted our theme music. And of course, if you haven't already done, so please go ahead and follow Good Life Project wherever you get your podcasts. If you found
Starting point is 00:52:20 this conversation interesting or valuable and inspiring, chances are you did because you're still here. Do me a personal favor, a seven-second favor and share it with just one person. If you want to share it with more, hey, that's awesome, but just one person, even then, invite them to talk with you about what you both discover to reconnect and explore ideas that really matter, because that's how we all come alive together. Until next time, I'm Jonathan Fields, signing off for Good Life Project.

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