High Performance Mindset | Learn from World-Class Leaders, Consultants, Athletes & Coaches about Mindset - 699: Embracing Mistakes: The Key to High Performance

Starting point is 00:00:00 Hi friends. My name is Dr. Sindra Kampoff, a national leader in the field of sport and performance psychology. Every week, I'm on the local radio sharing my top tips on exactly how to develop the mindset of the world's best, so you can accomplish all your dreams. Get ready for a jammed, packed episode, focus on practical tips to help you get after your goals and step out of your comfort zone. Let's go. It is time to check in with Sandra Kampoff, a little positivity for the, the day, we're talking about embracing mistakes, the key to high performance. And Sandra, start us off with one of your quotes. I love this quote by Dr. Amy Edmondson, and she said, psychological safety is not just about being nice or lowering performance standards. It's about creating an environment where

Starting point is 00:00:46 failure is to have an opportunity to learn and not something to fear. All right. So what are we talking about today when we talk about making mistakes and psychological safety? Absolutely. That's what we're talking about today. It's psychological safety and why it's crucial for. for high-performing teams and how we can embrace mistakes that can lead to better innovation and higher performance and ultimately more success. And I thought I'd start with an example, Lisa. So Google conducted an extensive study called Project Aristotle,

Starting point is 00:01:15 where they looked at what makes teams successful. And they were surprised actually to find that the most important factor was psychological safety. And what it is is the disbelief that you can take risks, you can make mistakes, you can speak your mind without fear of judgment, or punishment. And we know when psychological safety exists, it actually creates an environment where creativity and early growth thrive. And what's the key lesson about learning psychological safety?

Starting point is 00:01:42 I think the key lesson is that psychological safety isn't just about being nice. It's really about fostering an environment where people can take risks and they can learn from those mistakes. And so we know high performing teams make mistakes actually more often than lower performing teams, but they embrace those mistakes to grow. And so it's a way teens really that the way they approach mistakes, seeing them as learning opportunities rather than, you know, something to avoid or to hide. And that's what separates the best from the rest. Can you talk a little bit about the connection between somebody having psychological safety or feeling safe and their performance? Yeah, that's a great question. You know, when people feel safe, they can take more

Starting point is 00:02:25 creative risks and they can share new ideas. They can challenge the status quo. And that's actually where innovation happens. So we know from Google study that they found the teams of higher psychological safety were not only more effective, but they were also less likely to leave the company. And they performed better. They were more engaged because they felt their voices mattered and they could speak up without feeling, you know, feeling that they were going to be ridiculed. And that's actually what ultimately led to better results and more revenue for Google. All right. So now I'm going to ask you to talk to people that are leaders out there, leading teams of people. How can somebody that's leading a team create psychological safety for those people?

Starting point is 00:03:08 One of the three things leaders can do. Number one, they can encourage openness by modeling vulnerability, like sharing their own mistakes. And what they learn from them, that's really powerful. number two, think emphasizing learning over perfection, you know, no one's perfect and celebrating mistakes are part of the learning process. And then number three, why not start having conversations more often with your team about failure, letting them know it's okay to make mistakes and they're not going to be punished for them? Increase that space is really key. So why is it so important to make that a normal thing, like normalize failure and mistakes? Lisa, that's a really good question.

Starting point is 00:03:46 And I would say, like, normalizing failure is really, you know, really crucial because it helps reduce fear and encourages people to step outside their comfort zones. You know, if we don't create a culture where mistakes are okay, then we'll have teams that are too afraid to try new things and voice their opinions. And one of my favorite stories is the story of IBM's former CEO named Tom Watson Jr. And when his vice president failed a $10 million project, Watson didn't fire him instead, you know, he said, well, we just said several million dollars. educating you on what works and what does it, you know, we want you here. And I love that, you know, he maybe like a lot of CEOs might fire him, but he stuck with him. And then at the end, he said, we want you here. Yeah, psychological safety at its best, definitely. What is the takeaway for our listeners today? The takeaways are to create psychological safety, you know, ask yourself,

Starting point is 00:04:38 how can I model vulnerability and openness? And how can I, you know, help my team embrace the mistakes and what steps can I take today to make sure my team knows that their ideas and that they really matter. All right. Give us a power phrase to head us through the week. Here we go. I create a safe space for my team to take risks to make mistakes and grow. We learn together and we win together. Senator, if people have more questions about this or they want to follow along with your works, where do they need to go? They can head over to Mentally Strong Institute.com. We help leaders by creating psychological safety through our 101 coaching and our programs. So you can learn more at mentally strong institute.com. Way to go for finishing another episode of the high performance

Starting point is 00:05:21 mindset. I'm giving you a virtual fist pump. Holy cow, did that go by way too fast for anyone else? If you want more, remember to subscribe. And you can head over to Dr. Sindra for show notes and enjoy my exclusive community for high performers, where you get access to videos about mindset each week. So again, you can add over to Dr. Sindra. That's D-R-C-I-N-D-R-A.com. See you next week.

High Performance Mindset | Learn from World-Class Leaders, Consultants, Athletes & Coaches about Mindset - 699: Embracing Mistakes: The Key to High Performance

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