I am Charles Schwartz Show - Make Millions Without Ads or Debts
Episode Date: February 19, 2025In this episode, Charles dives deep into the power of launching and scaling a business without the traditional complexities of debt, funnels, or expensive tech with Kelly Roach, the creator of the Liv...e Launch Method. Kelly has helped thousands of entrepreneurs generate seven-figure businesses using a streamlined, high-impact approach that eliminates the need for overwhelming automation and excessive marketing spend. Kelly challenges the "hustle and grind" mentality, proving that success comes from value-driven marketing, human connection, and a simple yet powerful sales process. She and Charles break down why most entrepreneurs overcomplicate their launches, how traditional sales funnels can actually kill momentum, and why consistency beats complexity every time. Throughout the conversation, Kelly reveals her battle-tested formula for launching and scaling with confidence, covering everything from how to generate leads organically, convert prospects without feeling salesy, and create an audience that craves your offer before you even sell. She shares how she built a multimillion-dollar business while balancing motherhood, debunks the biggest myths about launching, and lays out the exact steps to execute a high-converting live launch—without expensive tools or a huge team. Whether you're an aspiring entrepreneur, a coach looking to scale, or a business owner tired of complicated marketing tactics, this episode will change the way you think about launching, selling, and growing a business. Key Takeaways: * How Kelly turned live streaming into a million-dollar launch strategy * Why most sales funnels don’t work—and what to do instead * The 3 key activities that drive business growth every single day * How to sell with confidence—without feeling pushy or salesy * Why human connection beats automation when it comes to conversions * A step-by-step breakdown of the Live Launch Method and how you can implement it today Head over to podcast.iamcharlesschwartz.com to download your exclusive companion guide, designed to guide you step-by-step in implementing the strategies revealed in this episode. KEY POINTS: 2:01 - Kelly's Magical Achievements: Kelly shares how she has helped entrepreneurs achieve financial freedom, buy homes in cash, and retire their spouses through her business coaching strategies. 6:10 - Importance of Consistency: Kelly emphasizes why showing up consistently, even when results aren’t immediate, is the key to long-term success in business. 10:34 - Live Launch Method: Kelly breaks down her revolutionary Live Launch Method, explaining how it allows entrepreneurs to scale without debt, ads, or complex funnels. 14:20 - Killing Complexity: She reveals how overcomplicated marketing strategies are the downfall of most entrepreneurs and why simplicity leads to higher conversions. 25:16 - Focus on Serving: Kelly explains why prioritizing service and delivering value before asking for a sale leads to more engaged and loyal customers. 30:25 - Adjust Your Offer: She shares why businesses must adapt their offers based on audience feedback to increase conversions and customer satisfaction. 36:01 - Value Over Automation: Kelly challenges the overuse of automation, stressing that genuine human connection is what truly drives business growth and sales.
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Welcome to the I Am Charles Schwartz show.
In this episode, we dive into the world of business scaling
and high impact entrepreneurship with Kelly Roach,
a powerhouse who has built multiple thriving businesses
and helped thousands of entrepreneurs
achieve financial freedom.
From her early career, climbing the corporate ladder
in the Fortune 500 to launching and scaling
a multimillion dollar coaching empire,
Kelly has mastered the art of growth
without unnecessary complexity. Kelly reveals the live launch method, a proven strategy that has helped her clients generate six and seven figures
without the overwhelming tech, expensive ad spend, or complicated funnels.
She breaks down the power of value-driven marketing, explaining why entrepreneurs struggle to convert
and how to create trust, engagement, and momentum before a sale even happens.
This conversation is packed with no-fluff, real-world advice on what it takes to grow a business in today's market. Kelly shares her hard-earned lessons on staying consistent,
overcoming early struggles, and building a business that not only scales, but serves.
Whether you're starting from scratch or looking to optimize your launch strategy,
this episode delivers practical insights you can implement immediately.
Grab a notebook, lean in,
and get ready to rethink how you scale your business.
The show starts now.
Welcome to the I Am Charles Schwartz Show,
where we don't just discuss success,
we show you how to create it.
On every episode, we uncover the strategies and tactics
that turn everyday entrepreneurs
into unstoppable powerhouses
in their businesses
and their lives.
Whether your goal is to transform your life or hit that elusive seven, eight or nine
figure mark, we've got the blueprint to get you there.
The show starts now.
Hi, everybody.
Welcome back.
I am exceptionally excited to be on this call today with me.
I have Kelly.
Kelly, you've done some magical things.
Welcome to the show.
I am so happy to be here.
Thanks for having me.
For the few people who don't know who you are, like I didn't know that we're right down the
street from each other, which blows my mind still. Can you tell the audience kind of what
the magical things you've done? The magical things that I've done? Well, I've been helping people to
scale their businesses online since 2012. And some of the magical things that I've gotten to be a
part of are helping people to buy their dream homes for cash
Take sabbaticals take their entire family on dream vacations around the world pay off all their debt buy their parents a brand new home
Retire their spouses
Homeschool their children. So what I have done is I've built a wildly successful
Coaching and consulting company then I've built a wildly successful coaching and consulting company.
Then I've built five other businesses in the online space.
But really what's important is what are the results
that my clients get?
And my clients are able to live their goals and dreams
while putting their faith and their families first.
And that is the mission that I am on to change the world
by helping people to steward their gifts,
make a massive difference in the world,
do lots and lots of good,
and make millions of dollars while they do it.
I love that you kind of snuck in the last part,
make millions of dollars.
You've done that.
You've created figures now without taking on any debt.
You didn't take any loans.
You did this really with your gifts.
And a lot of people don't understand how challenging
that is in the market space that you're in as a coach.
Especially with the way our society views certain sides
of us, they don't treat it as equally.
What are some of the hurdles you've run into
as you're going through and as you're keeping the faith
to go through these next steps?
What are the things that have been in your way
and how did you overcome them?
Well, I mean, I came from the fortune 500 world.
So I was head down, first one in,
last one out for about 10 years.
And it was an amazing experience.
I was promoted seven times in eight years,
and I ended up managing 17 locations.
I had a team of a hundred people,
and that's how I learned business.
So that was just a massive blessing in my life.
I learned everything I know today
and that I used to teach today
from that time and that experience.
But what that meant was,
when I first started my business online,
I just spent 10 years basically
completely internally focused in one company.
I had no network, I never used social media,
I had no brand online, I had no email list,
I had no anything, because I was so focused
on building my career in this company
and all of my responsibilities were internal with my team
that I really had no reason to be focused
on kind of the outside world.
So I had to figure out when I got in the online space,
okay, first of all, I was still working in my job
and I was building my business on the side.
And so I had to figure out in three hours a day,
how am I going to get this business off the ground
and make it successful, get it making money
so that I can reinvest and scale.
And I built my business to seven figures
while I was still working in my job.
And it really came down to three things,
creating content, having conversations,
and booking consultations.
And I focused on just those three things
over and over and over again.
And that's how I got the business off the ground.
So the first hurdle was no one knew who I was.
I had no audience.
I had no network.
I had no email list.
And I was starting from scratch.
And so it was, how do you even get people
to pay attention to what you're doing or care?
And so I just focused on how do I bring as much value
as humanly possible to the market every single day for free?
That was my only goal when I started.
How do I bring value?
So I started recording videos,
which by the way, I was absolutely horrible.
I was so nervous, so awkward and uncomfortable.
Like those early videos were not good,
but I forced myself to do it.
Posting tips, posting strategies.
And I knew that I had accomplished my goal
when I got a message one day, Charles,
from someone that was following on my Facebook page.
And they sent me a message and they said,
"'Hey, I'm writing you today because I wanna let you know
"'that I've been following your free content
"'here on your page.
"'And I feel really guilty "'because I've been growing my business for free
and haven't been paying you anything I'd like to send you a check.
Nice. And that was that was a huge moment for me of recognizing that being
consistent with those deposits in the reciprocity bank of truly being of service,
of truly adding value, the unscalable really is scalable.
And so you ask what hurdles, that was the first hurdle.
Then of course, the second hurdle is I'm working a full-time job.
I have three hours a day.
How the heck do I figure out how to get this business growing?
As soon as my business started taking off, I found out I was pregnant with my daughter.
So now I have a newborn, I'm breastfeeding,
I'm working a job and growing a business.
Really interesting dynamic.
Lots of sleep, lots of sleep.
Yeah, lots of, there was a lot of sleep happening
during that season of life.
But the second big hurdle was,
how do I figure out how to grow with really limited time?
And that's when I came up with the three Cs
that I mentioned
earlier. I'm going to focus on content, conversations, and consultation. So I'll just pause there. I gave
you two of my challenges. There are many I can share, but I'm taking it way back to the beginning
stages because you said if you're a new coach or consultant getting started today. Well, I love that
you brought up two very specific things. You brought up value. Deliver more value without asking to get paid.
There's so many people walk in and say,
hey, I've done this, now pay me.
You did the odds.
And the other thing is the consistency idea.
And if people were watching this,
there's flowers behind you.
You don't grow flowers by walking on,
taking a bucket, dumping once, and then walking away.
It's a couple drops over and over and over.
So I love that you did that.
I love that you also help people understand
that your first videos were not great. And none of our videos are great and we're all
awkward. And no matter how many times I'm on stage or how many times I still get awkward,
how does that go? Am I doing it? We all have those moments. There's certain things you do with your
clients. You teach them how to launch in a very specific way. And it's proven because not only
has it worked for you, but obviously it's worked with your clients. Could you walk me through kind of the overview of what that launch is, what you
call it, how it works, and then kind of we'll get some details so the people who are listening at
home get that type of value so that they then also write you a letter saying, hey, I got this for
free. Sorry, I need to send you a jack. Yeah, absolutely. Well, I mean, my journey launching
started off like this. When I was a new entrepreneur in the online space, I did what anything, any good new entrepreneur
does. I went and invested in all the courses, the coaching programs, I hired a coach, I
hired a mentor. I started studying all the launch models that were being taught. At the
time, there was really only one show in town. That was the PLF Method. And for anyone that remembers back in the day,
this is a very tech heavy, very complex,
very expensive process.
So formal videos, a video crew, slide decks,
hundreds of emails, multiple tech, okay?
So here I am, a new entrepreneur.
I'm just getting started.
I'm already awkward on camera,
trying to figure out how to do all the things. So it's no surprise to venture to guess
with almost no audience, very small audience,
that these launches were losing money.
And I was losing money and losing money and losing money.
Even though I was a great student,
I was studying the method,
I was executing what was being provided.
And it's not that that method wouldn't work.
It's that it wouldn't work for the average entrepreneur.
The average entrepreneur is bootstrapping a business.
They have a small but growing audience, their early stage in their business, and
they're trying to figure out how to make a name for themselves.
And I wanted to create a method for myself that allowed me to override all
these things.
The complexities of the tech, the expense of all of these different pieces that you're moving
together, all of the distractions of all of these things that took you away from actually doing what
we're doing right now, which is having a meaningful conversation that adds value for people.
This happened to converge with the exact time
that live streaming became available
because dating myself now,
when I started in the online space,
probably when you started,
live streaming wasn't a thing yet, right?
So I saw this tool and I was like,
so you're telling me that we get access
to billions of people for free 24 hours a day, seven days a week.
And no matter where you are in your journey,
you get to just run an infomercial,
any day, any time for free.
So I said, I'm gonna start leveraging
the power of live streaming.
I killed all the tech.
I had no landing page.
I had no email sequences.
I had no anything. And what I
did was I designed a four-part process where I would stack value. I would teach
four building blocks. And the way that I tell people to think about the live
launch, and it's called the live launch method, I've taught it to over a hundred
thousand people now, very commonly used verbiage in the space now, yet many
people don't really understand how to do it the right way.
You take the four building blocks that if you could only tell someone four things, four
key lessons about the thing that you teach, the solution that you offer, the result that
you help people to get.
If you could only teach four short lessons and you had to get them results for free in
advance of payment, that's what you teach in the Live Launch.
So it's four sessions in a row.
You teach for free, you give value, and your goal is to get them out of being a
passive participant, just consuming your content to an active participant, taking
a new action, developing a new mindset, getting into motion in some way, shape
or form with the objective
that your four free sessions are worth more to this person than the last three things
that they paid for.
Your job in the live launch is to get people a result for free in advance of payment because
an object in motion is likely to stay in motion unless something more powerful comes in its
way.
Right?
We know this. So the goal
of the live launch is to get people taking action, to get them moving forward, to get them see,
oh my gosh, this thing is possible for me. Here I am. I've been stuck. I've been frustrated. I've
been in the same spot for months, weeks, maybe years. Now all of a sudden I did these free
sessions. I'm taking a new action. I'm getting a result, and now you have them in action.
And of course they don't wanna disconnect from your energy,
from the results that they're seeing,
from the action that they're taking,
which is when you flip into what I call
the five days of selling,
where you do five back-to-back sessions,
where you invite them to come and join you
inside your product, your program, your service,
whatever it is that you sell. And so over the course of those five days, you're continuing to add value,
but you're doing it in a very different way. You're doing case studies, you're doing interviews,
you're doing co-working sessions, you're giving them homework to work on, you're doing mindset
sessions, you're proactively addressing all of the objections that you know people have to buying,
but you're still continuing to sell and invite them.
And there's studies that have been done on brain science
that when someone spends nine hours connected to a message,
a person, a communication,
they are going to build that no-like-trust factor
that we know is essential to get people to buy.
And so there's a lot of elements of the live launch.
I wrote a book on it.
I'm actually recording the brand new 2025 audio book
as we speak with all the updates for the new year.
But what that did for me and what that's done
for all of my clients and the people
that I've been teaching that to
is wanna kill the complexity.
The number one reason why people attempt to launch and they don't have success is
they're not actually focused on connecting and engaging and serving the people.
They're focused on the 800 other moving pieces that they're trying to manage just
to execute the launch that has nothing to do with adding value for anyone.
There's no presence.
There's no intent.
There's no actual deliverables
for the people that are giving you their time essentially. So it kills the
complexity, number one. Number two, it kills the expense. So when I started
launching and I was following these other methods, I had to pay for all the
tech, I had to pay for all the people to edit all the slides, all the videos,
copywriting for all the emails. I had to layer and layer and layer so many expenses
just to do the launch that to make the launch productive,
you are already in a hole before you made a single sale,
which is probably what the experience of a lot of people
listening to this video are.
So the reason why I teach the live launch the way that I do
is that you can start off completely organically.
You don't need to have a big
team. You can do this the first time without running ads, without adding any expensive
tech, without anything other than your phone, which is what I did. I scaled the business
on my phone without any tech, without any extra things until I started getting six and
multiple six-figure launches. And then I was like, okay, now I'm gonna start layering in
tools and things that give segmentation
and things that give data and all those other things.
And I think that's one of the things Charles
that really kills it for people is that
they're trying to do a level 20 strategy
when they don't have mastery of level one.
And level one is connect and convert.
It's literally get people to be compelled by your message and willing to give you your
time and then be a good steward of that time.
And so many entrepreneurs are over here executing all these highly complex funnels and SEO and
this and this and this and this and
this and this and they're spending tens of thousands of dollars to do a
strategy that they're never going to get a result from because they don't
understand the fundamental that the strategy sits on top of. So the live
launch is about helping people get good with conveying their message in a
compelling way. Getting people a result in advance of payment, building and accelerating trust and making
offers so that we can get good at those four components and
then move on to layering and stacking all of the tools and
all of the accessories and all of those extra things that help
you with the scale process. So hopefully that gave a little bit
of what's a little bit we to have to rewind a whole bunch here
and go all the way back to the beginning.
Okay.
You've trained a lot of people with this.
You talked about tens of thousands of people
that you've gone through this process.
Yes.
When someone comes in, they're like,
okay, get it conceptually.
I'm not going to spend a bunch of cash.
I need to go live.
I need to prove a value.
There's things I need to master on level one
before I even get to level 200.
When someone says that there's four things
that you have to do,
that's what your first thing is that there's four things. you have to do, that's what your first thing is,
that there's four things.
What are some examples of that,
that you've seen that work like clockwork?
If you were in a situation where you're like,
hey, I need to make money, I'm completely broke,
I gotta feed my daughter.
What are the four things that like,
these are what I'm gonna lead with if I'm gonna go live?
So someone who's listening right now goes,
okay, this is what I can do right now.
Yes, so I mean, first of all, content,
like practice going live.
That's the thing.
A lot of people want to launch,
but they don't know how to run a launch conversation
that is gonna compel someone to sit there and to engage
and to show up again to a launch.
So how do you do that?
You start doing a daily live stream.
You start practicing.
It's just like an athlete.
What does someone that play basketball come in?
They start dribbling down the court from the moment that they start practice every day.
So if you want to scale a hundred million dollar business, you have to start by learning how to make a sale.
If you want to scale a live launch, you have to start by learning how to do a live stream.
So the first thing I would tell people to do is start going live, start adding value, start putting content on people's feet.
The second thing I would say is you have to start engaging with people.
And this is one of the greatest services that I think that has happened to
entrepreneurs in the last five to 10 years.
When you look at billion dollar companies in the corporate space,
which is where I came from, you know, they have databases, they make phone calls,
they send emails, they have meetings, and they sell things.
And they sell things every single day.
They're selling all the time every single day.
Well, entrepreneurs have been told this story
that if they just learn marketing,
they'll never have to talk to anyone,
they're gonna make sales automated overnight
while they sleep, and even when someone pays them
and gives them money,
they don't need to interact with them.
So they keep hearing this story over and over and over again.
And then so many entrepreneurs are so broke
and they're in so much debt that they have to go back
and get a job because the story that they're being told
about what entrepreneurship is versus what it takes
to build a business, they're completely incongruent.
You know what I'm saying?
Absolutely.
And we have all these ways to communicate, but we actually don't talk to each other anymore.
No.
When we're going into this environment and we're trying to provide value, which is that first
thing, you have to make sure that you are the Obi-Wan Kenobi to the Luke Skywalker
or for the younger audience, the Hermione Granger to Harry Potter, I guess, would be
the best supporting actor.
If you're going into that, I don't know.
If we're going into that and you're trying to provide value,
there's a lot of people say, okay, conceptually, I get it.
I get I need to go live.
I get I need to practice going live.
I get I need to do this,
but the minute that camera turns on
or the minute that someone shows up,
they lock and they freeze.
They wanna know how do I provide value?
What are the things that I can do
that immediately create KLT, that know, like, and know how do I provide value? What are the things that I can do
that immediately create KLT, that know I can trust,
that builds that rapport?
What are some of the things that you've seen that say,
this provides tremendous value?
The easiest thing to do is,
I don't care if you have one follower on social media.
I started from zero.
I did not use social media personally.
So when I say I started from zero,
I actually mean I started from zero. I did not use social media personally. So when I say started from zero, I actually mean I started from zero because I had like, you know, a few
hundred people I was connected to that were like my high school friends and
like, you know, maybe a couple people from college, like whatever. You have to
start at the very beginning. If I get one follower, let's say you come and you
follow my Instagram account or you follow, you connect follow my Instagram account or you connect with me on LinkedIn
or you connect with me on Facebook.
I'm gonna immediately send you a DM and say,
hey, thank you so much for being here.
I am so interested in what you'd like to learn
about ABC, XYZ, whatever your topic is,
whatever your business is.
I'm about to create a bunch of new content.
I really wanna make sure that I'm serving
the people that are honoring me by being here.
And, you know, what people get wrong is they immediately
start spamming their followers on social media
when they haven't added value for them,
they haven't built rapport, there's no connection,
the people are not bought into your brand,
they're just trying to check out what you're doing.
And they're already, like, hammering them,
you know, with some type of spammy
message.
But what I found is that when you approach that completely differently, and I've been
doing this since I first started my business, I would get a follower.
Even when I was starting and I had a very small team, I started off with a part-time
fractional admin.
You send a message, hey, thanks so much for being here.
Kelly's about to record some great new content.
What are some topics that would interest you?
And we, from the very beginning,
started just sourcing and sourcing and sourcing
by simply asking questions.
So I think the most important thing,
and I always tell people this, if you wanna sell things,
you need to be in the operating reality
of the person that you wanna sell things to.
It's not about what you wanna sell,
it's about what does that person wanna buy things to. It's not about what you wanna sell,
it's about what does that person wanna buy?
And the same thing goes for content.
It's who do you want to serve?
Ask them what matters to them.
Ask them what questions they have.
Be focused on being of service.
When you make it not about you, it's so easy.
Business gets really, really hard when we make it about ourselves.
Business gets a lot easier.
I won't say easy because business is not easy, but business gets a lot easier when you make
it about other people and when your intent and your focus is on service.
So we've been doing that since the very beginning of starting my first company and we still
do it today.
We'll get new followers today. Hey, you know, Kelly's about to record a bunch of new podcasts for this month.
What's a topic that you'd be really excited to tune into and start listening to?
And they'd say, Oh, Kelly has a podcast.
I didn't even know that.
Great.
Now you get a new podcast follower because they gave you a topic and they're excited to listen to the show where you talk about it.
So it's just keep it simple.
I think that's the biggest thing, human connection.
Human connection.
I think the best example I heard of this was a waiter.
To be the waiter to your guests and walk and say,
hey, what would you like to eat?
I would like sushi.
Okay, you don't turn around and say, here's some chicken.
You're like, no, you asked for sushi.
I'm gonna go get you sushi.
And when you bring them sushi, all of a sudden they're like,
oh my God, this is great, thank you.
But most entrepreneurs don't do that they think
they matter in the equation you don't know if I'm sure your grandma loves you
or your grandfather like I'm sure that's great dad it doesn't matter what pain
are they in what do they want from you and give it to them when I grew social
media because you know I grew up at kind of the same time I I didn't like social
media I don't want to be on social media. I hated it.
And there were a hundred thousand followers in 39 days because I said, what do you guys want me to talk about?
And then I just talked about it.
So when, if you're in the situation, I think what Kelly you're saying really
well is if you don't know what your content is that you want to create,
congratulations, you're in the right place.
Talk to your audience and ask them what they want and then
help them eliminate their pain.
I love that you talked about going directly to them and they want and then help them eliminate their pain. I love that you talked about going
directly to them and showing that and having that sort of social proof. One of the things that
surprised me that people don't do enough, and I love to have you talk about it, is you've written
a book about this and you're giving away the value of the book. I've written a book, I've written a
book. One of the things that people don't understand in books is we've poured our heart and soul of it
because even if we're really successful, we still have that imposter syndrome
and we're like, oh, it's good enough. So we do it and do it. So we give tremendous value.
In your book, if you were saying there's one takeaway in your book that you're like, God,
just please read this one chapter. If you're struggling, if you're that single mom out there,
if you're that person who's broke, you're trying to get the job, if you're trying to build an empire
in this situation, if there was one section and there there's one thing in your book like please just I don't care if you never follow me just
please just read this. What would that be? Yeah well what I'll say is in the live launch book
I have 41 page case studies of people just like you that had no idea how could this work for me,
what could this look like, will this work in my industry? Will this
work in my business? Is my business too small? Is my network too small? Do I not, you know, they have
all the same questions that every person here listened to and I would just encourage you to
grab the back of the book and flip through it and just point to a page and read it and you will leave
so inspired and you will realize like this is live launching is for the everyday entrepreneur.
I call this the strategy for the everyday entrepreneur
that wants to achieve extraordinary things.
And it's accessible to everyone.
And you just start from where you are with what you've got.
But I think it all comes back to that deep intention
of being of service first.
It's how I built my entire business, my entire brand.
You can never give away too much
for free. You can never add too much value. And even if someone doesn't buy from you, they then
become an ambassador in the market for you. I have so many people that have bought from me that were
referred to me from someone that wasn't even my client because they saw my content or they sat in
one of my launches or they read one of my books and they were like, oh no, she's the girl that you have to go to for that. And so I think people don't realize
it's not like one plus one equals two. It's like one plus one equals 10 when your intent is focused
around serving and adding value. I think people also don't understand how do I find the people
that are proven versus the people that are fake? What are the pretend versus the proven? And the
fastest way to do this, be it Kelly or anybody else, ask them for case studies. Get
social proof. We would go in and we would sell IT services and people come up and like,
hey, how do I know you're the IT guy? I would unlock my phone. I'd hand them the phone.
I said, anybody in the phone that says client in front of it, call them, ask them, what
do you want? I'm going to go and eat all your donuts. I'll be back in 15 minutes. They would
call and it would close. If you're looking for an expert in the field, someone who's proven, if you
don't have your network that again, you've built, you spent a long time building
yours, I've been very blessed to build mine, find those case studies.
Absolutely.
So it's mission critical.
So I'm glad you have that because I haven't read your book yet and now I have to.
It'll be awesome.
I'll get it from you.
There you go.
I'll give you one of mine.
We'll trade it.
Be great.
As we go through this and okay, I've delivered tremendous value. I've learned that I'll give you one of mine. We'll trade. As we go through this, and okay, I've delivered tremendous
value. I've learned that I'm not the most important person. I'm not trying to make myself the lead
actor in someone else's life. I'm the supporting actor. I've given them social proof. I'm giving
them what they want. I'm speaking in their language, which is huge. Don't speak in your language,
speak in their language. When you're in that situation, like, okay, now I need to learn how
to close. I've given all this value. I've done this. How do I, because they're not
just gonna mail me checks for free, which would be great if they could, but they
just don't do that. When you walk someone through that close, what's more important?
Is it the funnel? Is it the way you talk to them? How do you outsource it to a
team? These are struggles that people run into because people feel afraid to ask
for that close. Yeah, it's so good. And here's what I always say for starters, most businesses don't grow
because the business owners just don't even make enough offers to grow. So I always say,
before you focus on the quality, you have to focus on the quantity. On average, an adult learner
needs to hear something eight times to get it through to them, which is why the
live launch encourages you to keep repeating the offer over and over and
over and over again. And the biggest mistake that most small business owners
make is that they're simply not sharing their author frequently enough for
someone who may have been interested, who may have been a perfect ideal client, they just didn't get enough.
Uh, it's not data.
It's, it's almost familiarity to have the comfort to make the buying decision.
So the first thing that I always tell people is before you even get into
like the skill of selling, you need to focus on the quantity of
making offers consistently.
And this is why going back to the question you asked earlier,
like what can they do to get started? And I said, live streaming.
I love that because it is a safe space for you to practice both adding value and making offers.
Because when you're live streaming, you can always be inviting people,
even if you're not necessarily making a offer for a product,
you can make an offer to join your email list. you can make an offer to join your email list.
You can make an offer to join your Facebook group.
You can make an offer to get started with a free guide
that you have or a tool or resource that you're offering.
But I think the first and most basic fundamental thing
that even puts you in the game
is you have to consistently make offers.
And then when you start merging into,
okay, now how do we get good at making offers?
How do we actually convert when we're making offers?
Something that you can talk about naturally, that you're not reading a script, you're not
following a sales page, you're not reading off of a template, that in and of itself gives
a thousand times more conviction and passion and energy. We know that
people are so much reading our nonverbal cues. They're even more so than they're
listening to the words that we're saying. So another reason why I go back to the
quantity of how many offers you're making is that in many instances it's
not even the words that you say, it's the confidence with which you say them. And
you can only build confidence
through doing. You can't sit in a classroom, you can't read a book, you can't study Kelly,
you can't study Charles, you have to actually go and do it. So I think that's the biggest thing I
say to people is like, forget you trying to come up with the perfect pitch, you need to make a pitch
and you need to get good at making a pitch to the point where when you make a pitch, you need to make a pitch. And you need to get good at making a pitch to the point where when you make a pitch, you're energetically present with the person and you're in a state of conviction
and belief about what it is that you're offering. Because without that, it doesn't matter if the
words you say are correct. They're not going to believe you anyway. They're not going to
energetically connect with you. And I think it goes back to what you said originally, which is
provide value. If you know deep down in your soul that your spirit's bringing you to the place of giving value,
it doesn't matter how horrible you are when you deliver it.
I've had multiple clients who are just, they're horrible.
They're just not good at speaking.
It's just, it is what it is.
I'm like, congratulations, you're gonna go do improv.
They're like, what?
I'm like, you're gonna go do improv.
Go take some improv classes, go practice.
Because the ability to jump on and, you know,
people see podcasts or they see us on TV or see us on stage.
Like, wow, it just seems so easy for them.
It wasn't always like this, it took some time.
And- Exactly.
It is, and I get nervous every time I'm on stage.
It doesn't matter if it's five people or 5,000 people.
You're just like, okay, well, here we go.
I hope I don't pee during this
because you just have those moments.
But if you're coming from a place of authenticity
to truly give value, that will come across.
I also love that you said, don't pitch your gesture offer.
Pitch just, hey, I want to connect.
When can you guys be on there?
Get used to rejection, but get used to also trying this over and over.
Now I also love that you're in the space of just honesty.
And we know that you can start this in 37 seconds and five days later, you'll be a bazillionaire.
That's not real.
Being in this, if someone is sitting down going, okay, I get it.
I love Kelly's energy.
I love that she's done this.
You know, I'm a mom, she's a mom.
Wow, she's really done this.
This is amazing.
What is a realistic timeline?
If someone is starting from bupkis, absolute zero, they have a decent offer.
They know what their offer is, which I just condensed at a lot of time there, but they
actually know what their offer is.
What is a realistic timeline if someone's saying, okay, I'm going to do this part-time
versus I'm going to do this full-time?
Yeah.
I mean, listen, everybody's journey is different.
We've had people come in and do $300,000 in their first live launch.
We've had people come in and do one sale in their first live launch, right?
So it really it is so dependent on so many factors about
Where you are where your business is where your audience is all of those things
But I mean the longer you wait the more you push back your timeline
That's the bottom line and the thing is is like even just putting yourself in the space of going through the exercise of
registering people and bringing them into the conversation and starting to connect with them in the DMS and
practicing sharing your message that in and of itself is so
Unbelievably valuable, but yeah, I mean most people do have success with their first live launch. No, you're not gonna be a gazillion
with their first live launch. No, you're not gonna be a gazillionaire.
It happens, darn it.
But yeah, most people do have some level of success
with their live launch.
And the level of success that they have
usually is dependent upon, for example,
do you have an email list?
Do you have an audience?
Are you active on social media?
Have you been putting out content?
We have people come to us that on one hand
are starting from nothing. Literally, they have to learn how to start putting out content.
They have to learn how to start building an email list, etc.
And that's fine.
And that might be a person that might make one, maybe three,
maybe five sales in their first launch, right?
Then we have other people come to us that say,
I have a seven figure business.
I want to go to eight figures.
And those people
can do multiple six figures in their first launch because they have the business foundation in order
to do that. But I think regardless, it's kind of like, every day that you waste that you're not
doing this, you're missing out on the greatest tool that we have is our phone. And most people
allow their phone to own them instead of them owning their phone. And most people allow their phone to own them
instead of them owning their phone.
And so my call to everyone watching this show today
is how are you owning your phone
instead of letting your phone own you?
And going live is the best exercise, bar none,
in clarifying your message,
getting confident speaking your offer,
getting confident making offers, getting confident, speaking your offer, getting confident, making offers,
getting confident selling. Like there are so many benefits of just doing the exercise
itself to become a better business person that that in and of itself will have an impact
in all the other things that you do in your business. Right?
Absolutely. When you go through this and they have a branding cycle
and cause people, they don't know what to do, right?
They're like, how do I even build an email list?
What are the tools that I should use?
How many emails should I send out a day?
How many should I send out a week?
What should I put in my emails?
I think the overarching thing
that no one talks about enough is value.
Be consistent.
Yes.
That's the most important.
So when you're talking about the individual tools,
how important are those individual tools
in comparison to consistency and value?
And what tools do you use?
Very unimportant in contrast to the consistency and value.
And they become important as you scale, not as you start.
So they become important when you're working
with tens of thousands of people, obviously now
segmentation, open rates, conversion rates, looking at your landing page, looking at clicks to the
sales page, all of those data points become important once they're already good. But when
you're getting started, it's like you just got to do the thing. I see so many people that they want
to sit in their spreadsheet. I have people come to me and they'll say, I did my
first launch, it wasn't successful, it failed. I said,
great, tell me how many people you had registered. They're
like 20 people, how many sales did you make one? I'm like, you
close one out of 20 people. That wasn't an unsuccessful
launch. You didn't register enough people to be successful.
Right? So I think so many people want to micromanage the details and nuances before they've done
the basic foundations of like, you got to get it out in the world.
You got to like get started, right?
I also think they need to manage their expectation.
If you come in and you do a launch and you're closing 5%, you just haven't brought enough
people in.
Because if you don't know that, hey, I'm going to do this, and it's going to close 5%, and
I need to make $400,000 this year, which means I need to close 20 people. Okay, well,
then what are my numbers? It's algebra. This is why they taught us that. X plus y equals z. You
have to figure it out. So, you know, we will learn more from failing. I remember you were telling me
this off camera that when your daughter was first learning how to walk, that she felt, that's it,
I'm not going to teach you anymore. That's not what we do. Obviously, you didn't tell me that.
If you're in a situation where your daughter's not
learning how to walk, you didn't give up on it.
You're like, well, okay, we learned.
Let's try it again.
Our society has taught us, okay, you failed,
you're a failure.
No, you're only gonna fail your way to success.
And inside every failure is a gift.
So if you're in a situation, which Kelly just talked about,
where you're saying, hey, I did 20 people came in, I closed one, you
just hit a home run. You now have your your skeleton key
until you fix something else. You've got this. So a lot of
people get addicted to Hey, what is my landing page supposed
to be? Should I use a web or should I use click funnel show
you that's relevant? Have you provided enough value where
they're begging to buy from you? If you get there, the rest of it is just, it's easy breezy.
It's so true.
And that's why I don't stress about those other things because if you focus on the value piece,
especially in the market today, people, most business owners are so focused on automation
that they're not actually focused on human connection. And so it's so funny
because people will stress so much about the tech and the
stats and all of those things. But they're not even focused on
the one thing that like, it just makes selling so easy, which is
just like connect with a person. Like I sent a couple audios to
people last week, or I and then I sent a couple videos, just a
one minute video, my team had come to people last week, or I, and then I sent a couple videos, just a one minute video.
My team had come to me and said,
you know, these handful of people,
I really want them to join this program.
Can you send them like just a personal touch?
And I was like, yeah, of course, right?
The messages I got back from people, like shocked.
They couldn't believe it.
I'm like, that took one minute of my time.
One minute, not even one minute.
And it's literally like just being a good human.
It's the best business tool you can ever have.
And then you can come to the tech tools
and all those other things,
like as you learn the basic foundations.
But yeah, I mean, I think one of the reasons why
I am so excited to share the live launch method
is that I think that online business has been made very complex, expensive, and overwhelming by people that have never really built anything.
And so what I'm trying to do is like unravel that a little bit. Like, yes, there is a time and place for systems. I have a full time operation. I'm very blessed. I have a full time
operations team, multiple people on it. I have people that do all those things. So that's great.
And I'm very blessed to have that. But that wasn't how I started. I didn't, you know what I'm saying?
That was down the road. Exactly. Exactly. I think people are starving for connection.
So when you sit there and you send that voice message, even though they're bleeding through all
the time, all of a sudden now a piece of content is custom for them. For
example, whenever I get pinged, I always send voice notes. Always. For two reasons. One, I can't
spell to save my life. It's horrible. Secondly, it's easier for me to go blah, blah, blah, and
then smooth it about. It's a spaz. And now with AI, we don't know if someone's texting us. So send
that two seconds, connect with the human being,
go to their level, find out what they want, meet their pain in their language, and magic will happen
every single time. It really is true. It's not that complicated. Just be honest, be authentic and give.
As you're going through this and you're going through this and saying, okay, this makes sense,
this is starting to get a little bit more complicated. I understand systems are down the
road. If you're, when you're walking into this and say, okay, what is my next step? I'm interacting
with people. Should I be on Instagram? Should I be on Facebook? Should I be on, we don't know if
TikTok is still going to be around much longer, but you know, what, what should I go on? What is
your answer to that? When you do that, to give that information?
Yeah, I always tell people to go
where you have an audience, right?
So if you don't have an audience,
I'm gonna tell you to go to Facebook
because they have groups
and it makes it super, super easy to launch
and super easy to have everyone contained in a community.
So it's easy to just start there.
But we've had clients come to us
that they built their whole brand on YouTube
and they live launch using YouTube and text messages. We have other've had clients come to us that they built their whole brand on YouTube, and they live launch
using YouTube and text messages. We have other clients that have
come to us that have super engaged Instagram audiences.
We're like, go launch on Instagram, we have clients that
launch on LinkedIn. So I always tell people go where your
audience is if you already have an established audience. If you
don't have a very engaged established audience that's
already buying from you, I would say go to Facebook because with your advertising,
when you were on Facebook and Instagram ads
and the ability to move them to a Facebook group
from a launch perspective, that's gonna be far easier
for you to actually connect with people
and to segment the leads and move them through the process.
One of the things you're talking about
is delivering tremendous amount of value,
pushing your message out there. There's a lot of people that say, okay, get it. and move them through the process. One of the things you're talking about is delivering a tremendous amount of value, pushing
your message out there.
There's a lot of people that say, okay, get it.
I'm going to put it out there in ether.
I'm going to send out.
I'm going to send out.
But they get worried about being so much fog.
How do they become that lighthouse?
How do they become signal versus noise?
How do they break through all of that?
I think that you need to study the term zeitgeist, right?
And that talks about being in the conversation
that is already happening in people's heads
and meeting them where they are.
And I think the key to great marketing that is authentic,
that is in integrity, that actually works,
there's lots of ways that you can market,
but we wanna market in integrity, authentically,
in a way that puts people first and gets people results.
And the best possible way that I've come across to do that
is to study the zeitgeist and understand
that it's always changing all the time.
Yes.
So this is how you can keep selling the same thing
for 10 years and still be always iterating
and always reinventing and always having a fresh,
new urgent message that people will buy.
Because if you're always focused on studying the operating reality of the people you want
to sell to, the conversation in their head is changing all the time.
And what you need to do if you want to break through the white noise and you want to be
seen and heard and paid attention to is, again, it's not about me.
It's about what is the conversation in their head?
What is the thing that's on their minds?
What's on their hearts?
What are they worried about?
What are they desiring?
What is the thing that they're facing?
What is the challenge that they're going through?
And it's meeting them where they are
and selling them what they want.
You're gonna give them what they need,
but you have to speak the language
where they're gonna say, yes, you get it, you're in my head, that's exactly what I want, that's exactly what I need, but you have to speak the language where they're going to say, yes, you get it. You're in my head. That's exactly what I want.
That's exactly what I need.
I think you said it before. You've got eight swings at this.
You have to talk to them at least eight times for them to break through.
When you talk about language, some of the audience, they won't get that.
And the best way I think I can describe this is if you're making a dating
website for 25 year olds,
you're going to describe the people in that environment
in one specific way.
If you're making a dating website for 35-year-olds,
very different.
So the 25-year-old's like spontaneous, fun, adventure,
travel, 35-year-old's like stable, family.
So it's different.
So when you're interacting with your audience,
speak their language, go to their watering hole.
If they're hanging out on TikTok, go there.
And if you fail, congratulations, you've TikTok, go there. And if you fail,
congratulations, you've got seven more swings. And once you fail again, do it again and again,
and again, and again, and just keep running into it. You're never going to succeed your way to
success. You have to fail your way to success. If there was one thing that you consider and say,
this is a tool that I've used other than what we're going through and there's so much here.
There's one tool that you're like, I just wish my clients would do this one thing.
It just, everybody listening to me,
yes, there's this wonderful live launch method
and there's so much more beyond just that.
But if there's just one thing you're saying,
God, please just for the love of, please just do this.
Yeah.
I would have to bring it back
to making meaningful content every day.
And I add the word meaningful because there's a lot of people that put out content every day to
check a box and it's just noise and it does nothing. There's so many people that they have
automated content. It goes out every single day. No one cares. No one's engaging with it. No one's
clicking on it. No one's doing anything because
you don't care. And so I say meaningful content each day. Put your heart into a message that
you're going to bring to the world every single day, whether it's in a post, it's in a story,
it's in a live stream, it's in a video. Put something in the world every single day that
is a deposit in the reciprocity bank and I always say the currency of
Integrity is 10 to 1 it's not 1 to 1 and so when you focus on making deposits in the reciprocity bank
By putting something out in the world every single day that you actually care that you actually care to share
You're not doing it because you have to do it. You're doing it because you're being of service
That is to me, the key critical element of building brand and building brand is
far more powerful than making a sale.
Because when you build brand, that's how I've been able to build all these
different companies because my brand was so strong because the results we got
people with the live launch that when people see me doing something else, they're
like, okay, well we already trust you because you do what you say you're gonna do over here.
So when you say you're gonna do this other thing over here,
they're gonna assume that you're gonna put your heart,
your energy, your integrity into what you're doing.
So meaningful content every day.
So I wanna go back to meaningful content,
but I also wanna explain branding
or kind of kick and nick at this.
If I took a Nike warehouse and I said, I'm going to give you every shoe
that's in the night, it's yours completely for free, but you can't have the brand name,
you're not going to be happy because you'd much rather have the value. The brand equity is more
important than your actual image. When you're creating meaningful content, you've worked with
a ton of people, you've been radically successful. You've proven that this is something that leads you in this field.
You're one of the leaders in the field for this.
What are examples of meaningful content that
maybe some of your clients have created?
Well, I say, first of all, telling stories of your
journey that provide a specific lesson that meets
people where you know that the market is and what
they're struggling with
and shows them how they can overcome it
and how they can get to the other side.
So meaningful stories is a great way to do that.
And I do that with posts usually,
where I'll walk through a situation that happened,
how I felt, how it impacted me, what I did,
and then what the result was.
And so it gives people that whole journey of,
I'm struggling with this thing right now,
I feel like crap, I feel broken,
I feel like it's never gonna work for me,
and you're giving an example to say,
yep, I was there, I experienced that exact same thing,
I was right where you were, here's what I did,
here's where I am now, you can do it too.
So that's a great example.
Another example, going back to your point earlier,
was case studies.
And I think a lot of times people only use case studies
to sell, they don't use case studies to serve.
And so another great example is literally just going back
to your clients and saying,
hey, I would love to feature your story.
And you can interview them on social media.
You can do a write up of them on social media.
You can put them in your stories.
What I like the format doesn't matter.
Just like the platform doesn't matter.
What matters is the intent and the value of what you're doing.
But a case study that shows before,
what you did with them, what the specific strategy was,
like to your point, what was the specific strategy
that you implemented and then what was their outcome, right?
Showing that hero's journey.
Again, meeting people where they were, where they are,
the unlikely situation or circumstance
that's in their head right now,
which is why they haven't bought anything from you yet,
because they are like, I know you can help people,
but I don't know if you can help me.
That's always what they're thinking.
Will it work for me?
So case studies are another great one.
And I mean, we could go on and on and on,
but I think also to your point earlier,
taking what you do and picking out smaller pieces
that you can tactically break down
in a step by step process.
Like that's super valuable for people, especially in a world like today where
there's zero barrier to entry and most the people online are just complete
nonsense and they actually don't teach anything and they actually don't know
anything. I said it much more intensely.
It is, there's so many people,
I call it pretend, which is a nice way,
but just scammers and-
Pretend is also a very nice way.
I'm trying to be nice with it.
Yeah, it's still toxic out there.
So again, breaking down a process
where people see your workflow and your thought process,
and that there's actually a system behind what you teach
is super crucial.
That's why I teach the live launch every six weeks for free
and I give the whole thing away.
I don't gatekeep anything.
I'm not like, oh, I'm gonna teach you the what,
but I'm not gonna teach you the how.
I literally give it all away and then I'm like,
you can go do this on your own
and either people make hundreds of thousands of dollars taking the free workshop and just
implementing it. And then I'm like, if you want hands on help, you can work with my
team and the business advisor and you can get coaching, whatever. So case
studies, stories, and step-by-step processes are really tangible, valuable
ways that you can add value on a daily basis.
And I mean, we don't have all day, but we could keep going with that.
Right.
There's so many different ways, but I tell people this.
You become a great leader when you decide to set the intention of becoming a great
leader, because you're going to be cognizant of your behavior and your actions every
single day, you become a great content marketer.
When you set the intention that you want to be a great content marketer when you set the intention that you want to be
a great content marketer.
Most people are just putting out junk to check a box and then they say, I get no engagement
online.
You get no engagement because you don't care.
And if you actually put your heart into creating things that you think can make a difference
in the world that people would want to and feel like, and I say this to my team all the
time because I have a lot of creators on my team that market for my different
brands.
I tell them your job is to be a good steward of people's time.
If someone read your post or read your newsletter or read something that you put out and afterwards
they're like I want my time back.
That's a problem.
You fail.
We need someone to read anything we put out and say, wow, great use of a minute of my time.
I just got so much value out of that. I can't wait to see what they post next. It's just like a little
difference in your approach and mindset that makes a massive difference in the results that you're
going to get. Yeah. That little difference is a massive change. You were talking about before,
it's kind of feel felt fixed. I feel what you've gone through. This is how I felt it. This is how
I fixed it. We've gone through, or I felt it as well, this is how I fixed it.
There's so much stuff that you do
that comes from a place of authenticity.
And you talked about, you become a leader
when you decide to show up this way.
But I also think that you become a leader
when you actually show up that way.
And a lot of people are gonna wanna track down,
saying, okay, who the heck is Kelly?
Where does she come from?
How do I get ahold of her?
Where do I get this free training?
What is the best way for someone to track down
and be a part of this and connect with you?
Yes, definitely.
Well, I always say the Kelly Rote Show
because it's 20 minute episodes,
it's down and dirty, value add, boom, boom, boom,
come learn, execute and get results.
And I talk about a lot of range of different things
from business building, spiritual growth,
personal development, family, marketing, sales,
the whole thing.
So the Kelly Rho show is the best place to start.
And then of course, like come find me
on any social platform and just pop in my inbox
and be like, hey, what's up?
I heard you on the show and, you know,
love to share some free resources with you that way too.
I really appreciate how you kind of show up authentically.
You know, you're one of those few people that actually practice what you preach. You actually show up and you say, Hey, this is what
I'm going to do. And I'm going to show you that you have to show up by giving value. Oh, and oh,
by the way, this whole thing that I'm doing that I just told you about. Yeah, it's free. I do it every
six weeks. It is like, you want to play this game? We'll play this game. So you, you put your money
where your mouth is. And I think it's one of the, it's only a part of one of the reasons you're so
unbelievably successful. But I wanted to just be thankful for coming on the show and sharing some of these insights
with you.
Thank you.
No, I really appreciate it.
And I hope for everyone listening today, I hope you'll just get out there, share your
message in perfect action is the name of the game.
Run the reps.
I always say train for your business like an athlete trains for their sport.
It doesn't need to be perfect.
It doesn't need to be pretty. It doesn't need to be pretty.
Just take one step today.
Just keep putting one foot in front of the other and like you're going to find your people
and they're gonna love you for your imperfection.
So yeah, thank you so much.
Thank you for joining us for this powerful conversation with Kelly Roach.
We hope you're leaving with fresh insights on scaling your business,
mastering the live launch method and creating real momentum without unnecessary complexity.
A huge thank you to Kelly for sharing her hard-earned lessons
and no BS strategies for growth.
Her ability to turn obstacles into stepping stones
and break down high-level success
into practical, repeatable steps
is nothing short of transformational.
To all the entrepreneurs, visionaries, and builders listening,
your drive and determination
fuel conversations like this.
The path to success isn't about luck.
It's about consistency, value, and execution.
Ready to implement Kelly's strategy?
We've put together a step-by-step action guide summarizing her approach to launching, scaling,
and converting with confidence.
Download it now at podcast.iamcharlesschwarz.com.
And remember, as Kelly said, the real secret to success isn't in the tools. converting with confidence. Download it now at podcast.iamcharlesschwarz.com.
And remember, as Kelly said, the real secret to success isn't in the tools.
It's in human connection, serving first, and making the right offers at the right time.
Now, go take action and build something that lasts.
Your journey to business mastery starts today.