KGCI: Real Estate on Air - Ali Garced's Buyer Process: A Step-by-Step Q&A Guide

Episode Date: January 31, 2026

Summary:In the first part of a Q&A series, guest Ali Garced breaks down her highly refined and systematic process for working with buyers. The episode is a treasure trove of tactical advi...ce, focusing on how she sets clear expectations from the very first interaction. She shares her best practices for the initial consultation, guiding clients through the pre-approval process, and preparing them for a competitive market. The discussion provides a clear blueprint for agents to create a professional, low-stress, and highly effective buyer experience that generates more referrals.

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Starting point is 00:00:00 Welcome back to the Asian Gold Mine. Today is a show all about questions that I was going to ask Ali about how she works with buyers specifically. I know that we have done our buyers checklist process part one through a zillion before with Ali that is very detailed and amazing. And if you haven't watched it, you should definitely go back and check out those episodes. But for those of you have been following my journey, when I got back into sales, I was like, I'm not going to work with buyers. Like, no way. I'm not working with buyers. I'm sellers only. Of course. If you just listen to my update, you know that I'm working with buyers right now, which actually is I'm having a blast, you know, with my handful. But yeah, so I'm going through it.
Starting point is 00:00:39 And like I started doing this yesterday. Ali and I chat literally all day on WhatsApp, like just ping, ping, ping back and forth. And I was like asking her things. I'm like, you know what? Let me just ask this in a recorded manner because if I'm asking these questions, that means that other people out there probably are too. So the star of today's show is the Ellie Gorset. Ali the animal in the house. Welcome to the agent Goldmine, the only podcast in the world, specifically for real estate agents
Starting point is 00:01:07 who are stuck at five transactions a year to help them get to 20 plus. Your host, Ali Garcet and Shelby Johnson, two EXP icon agents, each do over 40 transactions a year and interview others who are crushing it. In this podcast, you'll receive the knowledge to help you scale your business using systems and processes with our interviews and monologues twice a week. If you want to be a part of our community, reach out. Welcome to the show. I was dancing.
Starting point is 00:01:34 And I have no idea what questions are coming. So let's begin. Let's begin. Okay. Question one, when you first are, you know, have someone reach out to you, say, hey, I'm looking to buy. I know that you have that Zoom. You have like a calendally set up to talk to them on the call. So is that like the very first time you send them the calendally.
Starting point is 00:01:58 And you have a couple questions on there, which are you go over the questions. Because so the reason why this is coming up is because I am working with, you know, a brand new buyer. And I wanted them to think through what they were looking for prior to our call. So the first time they're not like, oh, what do I do? So I'm just curious, could you refresh me on your process from like the moment they're like, I want to buy to that first call? Yes.
Starting point is 00:02:25 Okay. So this is a lesson learned from me in the beginning. In the beginning, I was going through, I was going with everyone else's communication style. If they emailed me, I would email the back. If they texted me, I would text them back. If they, you know, if it was on Instagram and it was just all over the place. So after that, my call to action on my YouTube channel, which is how I get clients now, is just on Callenly. If they are not look, if they do not book a call on my calendar, we don't work together. Because that's like number one. It's like the easiest thing that you can do
Starting point is 00:02:55 just answer some questions on my calendarly and get on my calendar. So I still now get text being like, hey, I saw you on YouTube. Do you have like a quick five minutes? Can I call you right now? No. I'm always with the client and the like you can book as fast as you can on my calendar. Like so that I'm so strict about it now and I don't like I'm so I got to the point where I was just like so overwhelmed of people just reaching out here, there like up right left. down. And I was like, you know what, this is the only way. So with that, I funnel everyone to my calendar. What does my, and that's the first conversation conversation. Sometimes if they've watched my other videos at like where I put out my phone number and they text me, if they have like a very
Starting point is 00:03:43 basic question and I'm not advising, because I'm not going to be giving anybody advice until you're my client. And again, that's because of the power of YouTube. Otherwise they would, they wouldn't know what I offer, so I would probably have to give some advice. I funnel everything about, hey, I want to answer that question, but at this point, like, I can't. I can only, this is the next step. This is the next step. This is just the process and it is what it is. So my questions on my calendar are, I, on Calin Lee is what I use. There are a couple of different apps for it to, you know, link to your calendar and for people to automatically get your Zoom link and et cetera, et cetera. Call and Lee is about 150 bucks a year.
Starting point is 00:04:26 Totally worth it. They have a maximum of 10 questions. I have all 10 questions laid out. So first name, last name, email. I have, I click the little button on behind the scenes where they can add a guest. So that way, if they want to add their dad, nobody's ever done it. But if they want to add their spouse, that one they do all the time. You know, it's all parties are on the call, especially if the spouses are not co-located.
Starting point is 00:04:50 otherwise they wouldn't need to add them to the Zoom call. Best contact number for them. Next question is, will you be selling another home before or during this purchase? One, that could land me a referral. Two, I want to be able to get in contact with that listing agent to make sure they're good because if they are bad, we will be able to close on the buy side. And then I ask for the full address of the house that they're going to be selling if they are. I ask for the reason for buying and the date that they would like to close on their new home.
Starting point is 00:05:27 That gives me a sense of urgency. Are they look? Is this a now client or is this like a I need a love on them for the next six months? I have a price range. The price range I have like what they call the radio button. So it's like you just click that one button. You can only click one. I did that on purpose because I don't want people to click multiple.
Starting point is 00:05:47 And so the way that I did it. it is the least amount are those that are just like mobile homes. So anything like 200 and under in Tucson, mobile home or apartments. So that way I know where they're going for or right below the median, from the median to a little bit higher. And then like two higher ones. So like the two higher ones being like semi-luxury and luxury for Tucson. Next question is, are you pre-approved or would you like to be connected to one of our preferred lenders. If they're pre-approved, sometimes if I have, if I have time for it, I will, before our Zoom call, I will ask them to email me the pre-approval. That gets a lot of people, because sometimes they'll be like, oh, actually, well, my pre-approval's
Starting point is 00:06:34 from last year. Or actually, I don't have one. I'm not sure why people, I'm not, I still don't know why people say they are pre-approved when they're actually not. But as soon as they say that they are, perfect, let me see it. Because I, the more that we can speed this up, the better. or if they're a cash buyer, they can just click that radio button as well. The next three questions are very common. You know, what is the top three must haves. And like, and then I even write down the definition of what must have is because must have is so common between, you know, real realtors, but not really with clients.
Starting point is 00:07:06 So must haves. You will not even consider placing an offer unless the property has these things. Then I give them some examples. Like you're looking for maybe a property without an HOA, square foot. footage, number of stories is important to you, et cetera. The next question is your top three wants. So as you receive emails from us to find properties that interest to you, what are some things that you would like but are not a necessity? And your top three deal breakers. And this one, I think, is very important. And I super harp on the call. If the property has these three things or
Starting point is 00:07:41 etc., you will not be placing an offer. We can cross these homes off of our list immediately. as we see them because they have these deal breaker items. This I refer back to quite a bit. As clients in the, I'm talking to the future here, as clients start maybe getting overwhelmed or opening up their buy box, they're starting to look at home sometimes that they didn't normally consider. So this is when I, I have these saved answers because they booked it in my, it's at my calendar and I have a zap that goes to my CRM. And it saves as a note. in the CRM, so I have it forever. So I could be like, hey, actually, previously, you did not want a two story.
Starting point is 00:08:24 Yeah, you didn't want a two story. Why are we looking at two stories now? Let's go back to the beginning. Let's go from ground one. And then the last question is kind of a catch all. What else do anything else that you'd like for me to know better to be prepared for our meeting? Sometimes there are, you know, it could be anything.
Starting point is 00:08:41 Sometimes it's a lot of just like, nope, that's it. from there I have a series of like automated texts and emails that will go out to the client like kind of a lot because I have gotten some feedback being like, hey, I know. Like I already know that we have a meeting. I'm like, okay, good. That it shouldn't bother you, but okay. So I have it going out like at least one week before, three days before, one day before and day of for sure.
Starting point is 00:09:10 Text and email with the link because otherwise. you're going to be wasting your time, your first five minutes of the client saying that they can't find the link. It's so funny that you say that because you know how I recently. So sometimes, Ali and I do this thing when we want to like talk to each other and not just WhatsApp all day. We send each other a calendar link to like book a call on each other's calendar so we can like brainstorm or whatever. And we had just done that one for the one yesterday for the conference that you're going to speak at. And I was like, hot damn, Allie. I am, I will be there. I will not miss our Okay.
Starting point is 00:09:45 Christ. Okay. So did you think it was overload? No, please tell me the truth. I mean, it's overload for me because the minute that something's on my calendar, like, it's happening. But I also know that most people, most clients don't live in the world that I live in, which is constantly absolutely like hooked to my calendar with my heart and soul. So it's just funny being on the receiving end.
Starting point is 00:10:09 Yeah. Yeah. I from with that, with a buyer and with a seller zoom, I have only ever had one person not show up. And I've taken a lot of calls. Meanwhile, I have the same exact process for agents when agents are interested in potentially joining us or learning about how to get the real estate license, whatever. It's significantly higher no show rate. Oh, it's because agents are the worst ever.
Starting point is 00:10:37 I know that all of you listening are agents. You guys suck. Everyone, I'm just kidding. Love you all. It's fine. Yeah, it's crazy. It's like the, that's just like shows the difference of motivation. Like, these people are looking to buy it.
Starting point is 00:10:49 They're looking to sell versus agents, at least. Maybe those that are booked on my calendar, they're like, eh, whatever. Allie's time. Fuck it. If you are looking to change brokerages this year so you can increase your business and you want to join us at EXP Realty and would like either myself, Allie Gar said, or Shelby Johnson to personally sponsor you in. set way you have access to two icon agents, text the word join to either my number 914-318-49-18-48-18 or Shelby's number,
Starting point is 00:11:18 859-267-3849. If I sponsor you and you have access to the both of us and everything that's Five Pillars Nation, we have the checklist, the systems, the process is to help you scale your business, and don't take our word for it. We've had agents switch brokerages to join us that were stuck making $300,000 GCI, and they join us so they can scale. So text the word joined to those numbers and we'll take the next steps. Okay, but Allie, this show is about me in answering my questions. So we're going back to. So that is they reach out whatever way you're like, yeah, dude, I'd love to talk to you, book a book a thing thing on McCallently and they go through and they answer that. And then when you show up on the Calumley, first of all, you mentioned Zoom and not Google Meet, which I'm in this debate period right now because
Starting point is 00:12:06 I've been a Zoom girl this whole time, but then I downgraded because I didn't need our time blocks anymore. But now I'm like, I feel like I need our time blocks back. But Google Meet is free. So what is your, why Zoom? Why not Google Meet? Oh, so for kind of a silly reason, every time I go on a Google Meet when someone else invites me, it's always like staticy or like a little bit buggy or slow. I don't know. I just got used to Zoom. I didn't realize that Google Meet was free. So maybe I'll rethink it. But, um, No, I mean, it seems very, it worked and it doesn't kick me off after 40 minutes or whatever Zoom does with my little freebie account. So I think I'm transitioning to be a Google Meet girl,
Starting point is 00:12:47 especially since I'm already Google everything else, like my email. I mean, it's covered up with the domain, but it is Google and it's core. And, you know, I use Google Drive and the things. Wow. Anyway, okay. So then maybe it's just the webinar style where I've gone on with Google meets And it's just like it's clunky. It's not like smooth like the audio and the visual. But, uh-huh, okay, maybe I'll give another shot. Whatever floats your boat. Okay.
Starting point is 00:13:13 So you are doing Zoom. Okay, cool, cool. So now question is what is your actual call look like? How long is it? Because I'm going to share. So right now what I've been doing, which is why I'm asking these questions, is, you know, someone I'll get a lead or someone will reach out. And what I've been doing is I'm hopping on that very initial phone call.
Starting point is 00:13:32 and without any of these prelims, just like hopping on, be like, oh, like, dude, so you're thinking about buying what's going on and just allow them to spill and I'm pulling out like motivations and all of these things. And then at the end, would it be helpful if we hopped on a Google me with you and your husband? We talked about the buying process, all of all that stuff. And then connecting with them, hey, have you already, like one of my questions is like, have you already, of course, spoken to a lender? How's the financing?
Starting point is 00:13:57 And from there, I connect them with a lender. So it's phases, whereas I feel like yours is a much. much more efficient. My phase one is the phone call. Phase two is the home buying process where I go over the buyer's roadmap and all the chain. So I want to know what your process looks like. How long is it and how you run that call? Okay. So we jump on the call and again, Call and Lee has warned them, reminded them. Warning. Warning. If you don't show up, whatever, like an hour before. or something like that. So we jump at the call. Typically, it's, or at least my clients have been like, usually two buyers and like husband, wife or whatever. In the beginning, my call seems to be like
Starting point is 00:14:48 over an hour, hour 10, hour 15 to get everything. Now I'm seeing no more than 45 minutes. My latest call, he hasn't signed the buyer broker. So you know what? I probably won't really count that yet because we haven't started the process, but that one took like 30 minutes. But overall, it's about 45-minute call. So in the call, the first thing I say is, um, is, hey, like, I'm excited to start working with you guys. Like, I literally, that's like my first statement. Like, hey, nice to meet. You shall be. I'm excited to start working with you. And they're like, oh, yeah, us too. We found you on YouTube. And that's blah, blah, blah. And then, um, and then I say, okay, this call, I like to take this in, like three different parts. So part one is me covering over the questions that you answered.
Starting point is 00:15:31 the initial intake so that way I can better understand. And if there's anything else that you missed, like now's a chance. Because I want to definitely like know exactly what you're going for before I start sending you homes. Because the last thing I want to do is start sending you shit homes. And I want you to be real with me this whole time. Part two of the call is going to go over the Tucson market now and kind of what I predict when you're looking to buy. And then part three is going to be the next steps. Like once we agree that we're going to work together, it's, I'm going to tell you exactly what to do. I'm going to email you. you the form, the buyer broker agreement. It shows my agents and my responsibilities to you.
Starting point is 00:16:07 And it'll go over that's that is when I can start working, working with you. How does that sound? And you're like, okay, cool. Yeah, let's get started. So then I go over all these, all these questions, even if they filled it out yesterday. And that's especially because usually it's one party filling it out. It's usually either the husband or either the wife or either the wife and not the other wife and they need to get in touch. So that way, I'm not the, I'm not the, like, I don't want to say enemy, but I'm not the bad guy when I'm showing homes that the husband thought that the wife would like. So I'm going over, I'm like, hey, this is what you answered. Is there anything else? And if there's ever a party that's a little bit quiet, I make sure to bring them in. Like,
Starting point is 00:16:50 hey, Mallory, okay, what are your thoughts on this? Like, I haven't heard. Are these also your deal breakers, too? And et cetera, et cetera. So I make sure that quiet part. already is involved. And, um, and I go through, you know, all these questions. I share after that, I share my screen. And I'm in my CRM, which we use KV Core because it's free with EXP. I share my screen so that way I can show them how I'm going through the filters that they wanted and they can see are there a hundred homes available? Are there three? Um, so I tell them, they see it as I'm sharing my screen. And that's why we, we can, that's where we can add filters if we need to narrow down. Oh, and prior right before
Starting point is 00:17:34 to that, I'm like, hey, I'm going to share my screen right now because I want to show you one, how easy it is for me to change my filters. So if there's ever a filter that you want to be changed, please let me know. Should be a quick text. I'll absolutely do it. So, and I want you to be able to see how many homes there are. What I'll, what I find commonly, this is me still talking in the buyer. What I find commonly is that the more the buyer parties know exactly what they're looking for, the faster we can get our offer accepted. And it ends up only being around five to seven homes in the market that actually fit your criteria. So that's my goal is to narrow it down to that. And then I just share my screen. Go ahead. And you're doing this in KVCorps. You're not doing this in
Starting point is 00:18:20 the MLS. Correct. I do it on KVCorps. I just got used to it. I'm not really. I'm not really like, I'm not really all that familiar with the emmless. I'm really, I don't even know how to use the filters in KVore. Like I don't know how to use the filters in the MLS. Gotcha. Love it. Yeah. We can plead each other. We're two halves. Yeah. I, I, I set somebody up one of my very first clients on the MLS and I don't even know how, I'm still getting C-Ced on these emails. And they have bought four years ago. Oh my God, no. How do I get hilarious? But yeah, it's, so it's like very user-friendly on KV-Core, like super user-friendly, unlike my opinion of the MLS, in which we use Flex MLS for that. So yeah, so that way they see it.
Starting point is 00:19:08 And then I can automatically email them from there. Well, the M-LS too. But I can automatically email them. And yeah. So on that, you guys are setting it up together, their search and you are like literally saving it and sending them it right there on the spot. Which that actually is helpful because that was one of my questions. You're already jumping ahead. Because I, and my, based on your questions, like the top three must have is wants to deal colors.
Starting point is 00:19:40 Like I feel like mine is much more in depth with all of the questions that I ask them, which I have to reflect on. I think it's good. I think it's good for me to like peel it out. For me personally, it's all about, you know, your own style. but something that I have not been doing that I think would be helpful is that share the screen and go through it on the spot because I don't like that that is my own personal homework. Like I'm like, okay, within 24 hours, I'll set up your listing card and I will send it over. So then it's literally like hour 18 every time I'm like, God damn it.
Starting point is 00:20:12 I need to set them up on the start. Whereas if I could just do it on the spot, that would definitely be better. But flip side, I guess, at what point or maybe the. this is all in your YouTube videos. Maybe this is your video stuff. Because I'm like at what point are you going over if you go over like the home buying process, what to expect, you know, timelines, like what inspections are like and appraisals and all of that stuff. But I'm guessing that's just all on your YouTube. But I also, you tell me, Allie. Yeah. So it is in my, it's it's unlisted in my YouTube. So people can't just find the home buying process.
Starting point is 00:20:50 instead, once they sign the buyer broker, I email them the unlisted videos of the home buying process. So we actually don't cover the home buying process. With that said, a lot of my clients are, I kind of explain the basics of it during the call. I don't have like a specific segment because I just say it three parts and whatever. I just got used to that. I kind of explain it in the second part, which is the Tucson market. So that's where I'll cover like, hey, we need work fast or we could take a little bit of time. We can offer low, but, you know, people are selling for 97% of list value, not 90, not 80. And I tell them that, like, exactly just like that. And then so that's where I say, that's where I kind of go over the home buying process, especially
Starting point is 00:21:40 if they're new and if they have questions. So try to be as like, you know, peppy, open. And, and I, I curse doing it too. You know, I'm like, hey, like, I don't want to send you shit properties. So like, if you're like, hey, Ali, this area is not for me. Please delete this crap. It's so easy for me to do it. So that's where they're like, okay, cool. They start to feel more comfortable. Okay. Another question. This is so fun. So when you are, you're setting up the search right then. And do you, is your goal like five to seven properties or is there like a limit on how many you send them? Is there a goal? Yeah. Like, what are you thinking about? Like, yeah, just give me more. Give me more.
Starting point is 00:22:20 If you are looking to change brokerages this year so you can increase your business and you want to join us at EXP Realty and would like either myself, Aligar said, or Shelby Johnson to personally sponsor you in. So that way you have access to two icon agents, text the word join to either my number 914-318-49-48-18 or Shelby's number, 859-267-3849. If I sponsor you and you have access to the both of us and everything that's Five Pillars Nation, we have the checklist. the systems, the process is to help you scale your business. And don't take our word for it. We've had agents switch brokerages to join us that were stuck making $300,000 GCI and they join us so they can scale. So text the word joined to those numbers and we'll take the next steps. Yeah. So this very much so varies by client because sometimes they know what they want and what they want is a gym. And I like that. I like when what they want, we have two properties of, you know.
Starting point is 00:23:19 How much better? Oh, my God. Your choices. So it really, really depends. So that's why when I share my screen, it's also a surprise for me, too. Like, I don't do any homework beforehand because I wanted to be as much of a surprise for me as them. And also I want to, so, okay, so if it's one or two properties, that's easy.
Starting point is 00:23:41 Like, this is what the market is. And then afterward, I will look into the stats of say if it's in one, if it's in one zip code that they're looking at, then I will look into the list to sale price and days on market so that way I can tell them how fast we need to act. If it's like other clients, which is actually the majority of clients, it starts off with like 50 homes available. Then I tell them like during that number one Zoom call, I'm like, okay, right now we have 50 homes and that's like totally overwhelming. So we're going to be narrowing this down. So that way you know and you're getting a property of what you actually are looking for. So with that, let's go over a couple of homes right now.
Starting point is 00:24:23 I'm going to zoom through these photos super quick. Just spit out your thoughts because I want to hear like what you're thinking. So I'll click through the photos pretty fast and they'll be like, oh, old kitchen or oh, whatever their comments are, I will then add more filters. And I'll ask them about it too. I'm like, hey, okay, so it looks like maybe you do want a one-on-one story. Maybe you do want that three-car garage or the tandem, whatever. Let's add a filter. that, let's see what it changes. And on that call, with their feedback, I'm trying to get, get it from 50 to 20. And yeah, after that, then to fast forward after that first Zoom call, if they start sending me properties, maybe that are outside of the list that I sent them,
Starting point is 00:25:08 I will look to see why. Is that in a different area? Is that, you know, what kind of filter did did they not use that I have on, which is why they didn't get it. And I tell them, hey, by the way, this is in that one zip code that you said that you didn't want or this is in the school district that you didn't, whatever it is. Do you want me to add that again? That's why you're seeing it. And it's usually it's like, oh, wait, my bad. Didn't know that.
Starting point is 00:25:32 Thanks. Yeah, that happens too. Or they'll send you like something that's like 500 square feet smaller than they said their absolute minimum was or, you know, whatever. And it's like, oh. Okay. question so that makes sense and so it's like 20 like a reasonable area you think for um i agree 50 is super overwhelming but i'm just curious about the alley method is like 20-ish good oh and follow on
Starting point is 00:25:57 for that is do you at any point in time away from them like go back in and go through slowly because so i'm at this point now where i feel like i can look at listing photos and i like i know how that property smells. Like I know how it feels. Like I am like looking at and I'm like, oh, the photos look look better, but this is actually what it. You know what I mean? Like after you've just seen so many and walk through so many, you're like, I know. And so I don't know whether I want to hand pick, hand select or what I used to do just because when you're so busy, I feel like you don't have the luxury of like, I don't know, that you just like set up and you're like, send it to them. You're like, tell me what you like, you know, from this X amount. So I don't know. Where do you fall?
Starting point is 00:26:42 within that. I'm definitely a tell me what you like. Gotcha. But then I do text them from my personal phone the day after or two days after asking them what other filters can I add. You know, like out of the homes that you saw. Because at the end of that call, when we go over agency, I say, great, my TC has sent you the buyer broker agreement. It's ready for your signature. And look out for the email from the KB Corps, which is the properties. It's probably in the junk. so check junk. And your homework after that is whatever I just said. I just blanked.
Starting point is 00:27:19 Signing the documents and then probably watching the unlisted videos or some shit. Oh, and going over the properties. So the email with the KV Corps, look at the listings. Please give me any feedback. Yeah. So that's where I can continue starting to narrow down afterward. And of course, with KVCorps, you can set them up on multiple drips. So sometimes I'll do like a more.
Starting point is 00:27:41 general and then what I'll do like that this is everything of what they asked for which may have zero and then that day that it has one it's like hey this is the property do you see see yourself on those emails to the client so no absolutely not so many never ever ever ever ever I've definitely done that for my first couple here because I want you know when you have the luxury of time I'm like so like I want to be able to see it I want to be like two steps ahead I I just, I can see it from a mile away that I'm already, I'm busy. Yeah. I mean, I used to do that with the MLS back when I thought I was going to be using the MLS for
Starting point is 00:28:20 this. And I'm still getting those emails. I'm like, shut up, Allie. Yeah. Well, you know, Al, you could just log in and change it. You could. You know what? I'm going to tell me T.
Starting point is 00:28:29 I'm going to tell me TZ right now. I'm going to tell me TZ right now. Write that down. You should message it right now. What's upper. Be like, yo. Okay. So to recap, so I'm gotten with you on figuring out,
Starting point is 00:28:41 what they, you know, their wish list, whatever, whatever, we're there. You are not going over the home buying process, not really, you're vaguely. Then you are getting, sorry. I will cover, sorry, what I, what I, of course I always ask, like, if you have any questions, but usually it's like so that call is more so about them as opposed to the process. And I will answer questions about the process later on. but I do cover the inspection period and I do which is you know standard is 10 days so if you want all the inspections we will need the full 10 days but if you're only looking for like a general
Starting point is 00:29:18 and a termite then we could probably do four or five get our offer accepted faster I go through like a little bit of strategy with them that's like the number one thing that I cover that and um and of course that I cannot start working unless you sign the buyer broker gotcha yeah okay yeah that's interesting I need to flesh through and see how I want to update my process. So right now, the first call that I've been doing is like all about them. Like the whole thing is just questions, questions, questions, like feeling out, motivation, all that stuff, like excitement. And then the second call is any missed questions or any clarity required along with here's
Starting point is 00:29:56 the home buying process. Here's totally what to expect. And it also has strategy in there. It also has like costs to expect, like a total breakdown. of like here's all of the cost and here's exactly like, you know, the what's next, but the what's next includes like setting up the search, starting the search. And also what I've been doing so far, which I have to, I mean, it's, it's been fine so far, but I see why you do it your way is that normally, like I give them the heads up in that call about the process of like, here's how
Starting point is 00:30:27 agency works. Here's the changes. Here's the commission. Like, here's all that stuff. And I say before we do any showings, like by law, there must be an agency in place. So right before we sign, like, we're going to have, you know, that sign before we see any houses. And they're like, oh, okay, that's great. And so I have like my template email before, you know, when we have the showing scheduled. And it goes out like the day before for them like, hey guys, like we've talked about this. But just so, you know, please go ahead and sign.
Starting point is 00:30:53 And so far it hasn't battered, I think, because all of my leads have been so warm. but I do see what you're saying where it's like, why would I put in any work until, you know, you've signed an agreed to work with me. So I have to think through how I want to, because I don't think they'd be opposed. Like if I was just like, hey, like, we signed to get started and they'd probably be like, okay. So it's all in like framing as well. It's like how you frame your process and what's required.
Starting point is 00:31:21 Yeah. I'm just thinking about. Yeah. Yeah. And I don't know if this helps or not. But behind the scenes, like say they do shoot me a text. or email me or whatever before they sign before I meet with them, I add them in my personal phone with a yellow dot right before their name. So that way, like, as I'm scrolling, I see yellow, green,
Starting point is 00:31:42 that's it, or red flags. And so yellow, like, signifies to me that they have not yet signed the buyer broker, so therefore they come second. And I kind of tell them some, a version of that on the call too, that, like, the, I have to work with the clients that have already named me as their agent first. Like, they will come first. And then I guess to kind of finish that Zoom call is like, so the second part is going over the Tucson market. Sometimes I will share my screen if they were very specific in their questions. Because if they're looking for this one area, then it's so easy. Hey, I'm going to show you how many days on market and blah. I don't bore them to death. I literally only talk about two stats. The median sales.
Starting point is 00:32:26 sales price, or three, median sales price, how long it's only 14. It's just 14. It's only it's on the market. And the list to sale of price, meaning like, hey, they're, so on a $300,000 property or $400,000 property, this is kind of what we can expect to offer and get our offer accepted. Nothing really below this. And they're usually like, oh, okay, Klobal. Then the third part of the call is I just like go right into it. I talk about the NAR. lawsuit. And that's where I cover agency, what I do with them, how my compensation works, and what the typical Tucson market or home seller is like, how much they are contributing toward my fee and what the remainder may be that would come out of their pocket. At the end of
Starting point is 00:33:16 each segment, I ask if they have any questions. Sometimes they do. Perfect. And then after I've covered over like how the flow of money has changed because of the NAR lawsuit, like it used to be, that the seller would pay the listing agent. The listing agent would be gracious enough to pay the buyer agent. And it was kind of like that L-shaped. Now it's, you know, seller pays individually their own agent. Should they want to pay me, they can. But otherwise, it would be coming out of your pocket.
Starting point is 00:33:44 I will never blindsight you in showing you a property where the seller is going to be paying nothing toward my compensation and it would all be you. So you're going to know exactly how much they're willing to contribute before we step into the property. So there are no, there's no surprises because that's the last thing I want in real estate is a surprise. And they're just like, okay, great. And then I then I wrap it up saying, sweet, well, if you have any questions, like your homework is to review the email of that's in your junk right now, which is the homes that I just sent you. Take a look at it, both of you together. Like, just make sure, what are you feeling? What are you not? You saw how easy it was for me to change the filters.
Starting point is 00:34:22 More than happy to do it. Number two is sign the buyer broker. Please. please let me know if you have any questions. I am one call away. Like, please let me know if you have any questions. They usually never do. And that's it. And then as soon as I see that you've signed, that's when I will send you the next steps to start work. Which is the enlisted videos. Yep. That's by your email number two, which is, which we have gone over. And that's where you can go back to one of the earlier episodes of the Agent Goldbine that you're listening to now. Okay, cool. That is perfect. And I think that's all my questions for now. We have 33 minutes of of absolute joy. I do have some more questions, but maybe we can have another one of these down the
Starting point is 00:35:03 and round. And guys, in case you did not know, the agent goldmine.com has all of the checklist and emails and tools and products that Allie and I talk about. It's all there for free. So head on over that. Get access. Have the best time of your life. Make sure you hang out with us on Instagram at Allie the agent, A-L-I underscore the underscore agent and the Shelby Show. And Ali is raising her hand. She has something else to say. And if anything in the agent gold mine has benefited you, please give us a five-star review.
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