KGCI: Real Estate on Air - Crafting Compelling Real Estate Offers That Win Bids

Episode Date: December 26, 2025

Summary:This episode focuses on the strategic process of drafting winning real estate offers, particularly in a competitive market. It emphasizes that a great offer is about more than just th...e price; it involves understanding the seller's motivations, crafting a clean contract, and building a rapport with the listing agent. The hosts and their guest, Chris Litzau, discuss key strategies like writing a personal letter, offering flexibility on closing dates, and the importance of professional presentation. The goal is to make the buyer's offer stand out as the most attractive, even if it's not the highest bid.

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Starting point is 00:00:00 I know that listeners are like, oh, my God, that's so many things that you're having other people do. But the thing is, you might be thinking that now, if you don't have a lot of clients, if you have a lot of clients, it becomes more and more necessary to have all of these other little pieces integrated into a system that other than your shoulders. Because if you have one, fuck yeah, you can do all the things. But if you have 10, you just can't. Welcome to the agent goldmine, the only podcast in the world, specifically for real estate agents who are stuck at five transactions a year to help them get to 20. Plus. Your host, Ali Garsed, and Shelby Johnson, two EXP icon agents, each do over 40 transactions
Starting point is 00:00:36 a year and interview others who are crushing it. In this podcast, you'll receive the knowledge to help you scale your business using systems and processes with our interviews and monologues twice a week. If you want to be a part of our community, reach out. Welcome to the show. Ali, how is your birthday? Happy, happy, happy, happy birthday, you old lady. Thank you so much. This is 34. My needs. don't hurt as they did last year, but that's because I didn't dance this year. Dude, check it out. So my birthday always falls during pride, like no matter what city it is. So it's Minneapolis Pride. We go out on Saturday night going into Sunday and Sunday was my birthday.
Starting point is 00:01:15 And in fucking, in Minneapolis, St. Paul, they have coat check in the summer. There was a literal coat check. And I was called a coat check in June 30th. Oh my God. Wild. I cannot believe. What the fuck. Living out here is so weird. That is so weird. And you, you went out out. You went dancing and things? Yeah. No, no, no. I mean, us either, you know, but it was surprisingly, it was actually majority, I would say majority of the people there were probably in their mid-30s, which was pretty cool. Damn. The old person's club. Yeah. It was. It was. I'm like, how were all of you dancing? You know, he was actually at the same music venue where we just saw Taking Back Sunday. That looks so cool. Yeah, it was awesome. It was awesome.
Starting point is 00:02:05 But then we realized that there's like a whole separate section that's like a sit-down in the lounge area. And I was like, this is our fucking jam. We were out here in the middle of the boots, boots, you know. Where you're like, can I have some earplugs, please? They literally are giving out earplugs out there. Okay, I love this place. This sounds great. No, but it was good. Yesterday, my birthday, we just, I had to go bathing suit shopping because we're going to Puerto Rico soon, we're going on a cruise in a couple of days, ran some errands, got a pedicure, got a massage, and then had dinner upstairs at one of my neighbors.
Starting point is 00:02:39 It was awesome. That sounds great. And you still did not get a present from me, did you? No, I didn't. But I also didn't check them out today. Okay, fuck you. I'm like on the edge of my seat, ready for you to receive my gift and have this lovely reaction and all the things, and, you know, it's really more about me.
Starting point is 00:02:58 I really want the words of affirmation, okay? Just kidding. As soon as I've received it, I will give you the words of affirmation. I wonder, does I know that you sent it a while ago, so I wonder where... I did. I should probably check on it. I should do my own fucking due diligence. But instead, I'm just like, did you get it yet?
Starting point is 00:03:17 I'm excited to receive it, whatever it may be. Thank you. I love you. Okay. I love you. Is that what you just said? Tell me you said, I love you. Yeah.
Starting point is 00:03:26 I was about to be left. Say that and I was just like, love you. Okay, this is fine. We're here. We are here today to talk about part two. Is this email two? This is part two.
Starting point is 00:03:40 What are we doing today, Allie? We're doing both. Yes. So I'm going to break this down email by email. So yesterday was, or yesterday, the last episode was like email one and two, being that I don't have a one refresher. is a series on the buyer checklist step by step. And I'm giving this shit away. So if you want this buyer checklist, the template of my email, the actual PDF checklist, that way you can
Starting point is 00:04:07 implement this into your business, fucking hit hit us up. Allie the agent, the Shelby Show. We're here for it. So today's going to be email number three, which is getting ready to draft the offer. Perfect. Wait, did I miss it? Oh, because there is no email one. That's right. There is no email one, there is just email two, and now we're on number three. So if you have only heard one episode before this, you are in the right place. I am also in the right place to hear about the next step, which is email three. Okay, I'm ready. I'm caught up. Awesome. Yeah. So, okay, yep, last, last episode, it was bringing the buyers, setting the expectation, you know, doing all the things in case you have trouble setting an expectation and your buyers are having, like sending you
Starting point is 00:04:50 properties at midnight into texting hey can we see this tomorrow review the last episode because I go over the expectations ask me for these fucking emails ask me for the PDFs asking for the attachments like I literally I don't have that in my business and if as soon as someone tries I say no can I say it in a friendly way so that way I'm not that person like I actually almost prefer working with buyers just because I have it down so pack okay this this today's episode is buyer email number three. And it's all about drafting the offer. So after you have shown your buyers, one, two, hopefully not more than like 15 properties, they're ready to place an offer and you're
Starting point is 00:05:37 like, fuck yeah, let's go. So this is going to be a combination of me sharing my screen and showing you what's actually in the email as well as my Trello checklist, where if you are interested in this fucking Trello checklist. Again, reach out to us. Allie the agent, the Shelby show. We're here for it. And let's get this started. Let me get myself situated. While she gets situated, just a reminder that if you're not watching on YouTube, you don't have to be. You can still follow along if you're podcasting in the car, it's all good. But if you really want to get that visual to go along with the auditory, you know, capitalize on all of the modes of learning, then hop on over to YouTube, The Agent Cold Mine, and check out what Allie is about to share on her screen.
Starting point is 00:06:22 Amazing. Let's share. So, in a matter of one second, I pulled up this email because we use Superhuman. And if you also want Superhuman to save your freaking life. Best ever. Yeah. We are affiliates. Okay.
Starting point is 00:06:36 Buyer email number three. This email, again, like I always do with every single can email for my buyers, for my sellers. I started off with a bomb bomb. it's a video that explains what the email is because otherwise as soon as you see an email with like a shit ton of text like you're just like you know what let me let me pause this let me let me open this shit on another day when I have more time so that's the last thing I want and in in almost every one of my bomb bomb videos I pretty much explain you can read the email side by side this is just overlapping information in case you would rather see me than read which is a lot of people all people don't want to fucking read I just uh I swear by this bomb on, man. I love it. And this is a templated email video. It's not personalized. So I'm not saying, oh my gosh, Shelby, congratulations. We found the property for you. We're going to be placing an offer on 1, 2, 3, Lexington Street. I'm saying, woohoo. We found
Starting point is 00:07:33 a, we found a property that we want to place an offer on. This is exactly what I need from you. Read the email below. Fill in the blanks. And I just told them the process. And this process, specifically what I do is I have, I copied and pasted exactly what my TC needs in order to submit an offer. So she's pretty much the one who wrote buyer email number three, not me. You know, I'm like, I want to make it as easy as possible. Laura, what's everything that you need? Okay, perfect. And I made it into a box, you know, like fill in the blank. Here we go. And once again, I am submitting, attaching my video of the purchase contract overview. I have already submitted this in email number two.
Starting point is 00:08:14 So this should not be the first time that the buyers are seeing a contract. Again, I want them to see the contract as early as possible. So in that way, when we're actually placing an offer, they don't get freaked out. Now they see something formal. Yeah, yeah. Shit their pants. Or like, yeah, get cold fee because no, no, no, no, we don't do that. Or you can, but just with somebody else.
Starting point is 00:08:38 Yeah. I will not be your agents. Okay. So that's what the bomb bomb. is it's a one minute video. It's just like, hey, like pumping them up. Like we, you have been wanting to purchase a property. This is it. You know, this is now where we're going to make shit formal. So congratulations. Bell out the information below. Send it back to me. Reply all. And we will submit it to the listing agent. So that's what the bomb bomb is. Again,
Starting point is 00:09:04 then my templated email that I already have is an unlisted video of the overview of the contract. Shelby, you have a question. Yeah. Yeah. So, and you may get to this in a second, but you know, I'm just a fucking impatient human. At what point, do you talk to them about the offer like a recommended purchase price or what's normal in regard to earnest money, like the terms and all of that stuff? Or is it just like here, fill in the blank, good luck. If you are looking to change brokerages this year so you can increase your business and you want to join us at EXP Realty and would like either myself, Alligar said, or Shelby Johnson. to personally sponsor you in, so that way you have access to two icon agents, text the word join to either my number, 914-318-49-18, or Shelby's number, 703-399-4-332. If I sponsor you and you have access to the both of us and everything that's Five Pillars Nation, we have the checklist, the systems, the process is to help you scale your business, and don't
Starting point is 00:10:06 take our word for it. We've had agents switch brokerages to join us that were stuck making $300,000 GCI, and they join us so they can scale. So text the word joined to those numbers, and we'll take the next steps. Great question. So in my videos that are attached in the PDF, I kind of set the pace as far as with the markets. And I do still have those older videos of freaking 2022, I think, because the market is still a little bit hot.
Starting point is 00:10:31 It's definitely still a seller's market. So I'm never like leaving, leading my clients to believe that it's a buyer's market until it is, you know, but it's not. so I'm going to be like we're going to chances are we're competing against other offers so this is how to make our offer stand out and I do tell my buyers because this is on my Trello checklist which again I have the whole checklist too if you want it reach out alley the agent in there there's a specific blurb that says is this like your 10 out of 10 property is this the property and if so how bad will it hurt if someone else placed an offer that was 2,000, 3, 5, 10,000 above and they got
Starting point is 00:11:14 the property, not you. Because if it doesn't hurt that bad, then totally cool. We don't have to make the highest offer. But I just want you to know, like, how bad is it going to feel? Because chances are, especially as we're reaching out to these listing agents and seeing, are there other offers on the property already, that's where we're going to gauge and come in a different, that's what we're going to strategize. So with this email overall, we have already strategized. We kind of know on a level 1 through 10, where does it fall? We're not even going to place an offer if it's not anything lower than a 7. And I tell them, I'm like, I don't even want to show you a house if it's less than a 7 because why are we wasting our time? We should only be showing you houses that are
Starting point is 00:11:53 actually considered to potentially place an offer on. So it's all in the client expectation. So that way, this, they know we've kind of spoken about the property. At this point, we've gone, inside the property already we've kind of toward the neighborhood they have toward the neighborhood they've looked up the crime stats they've looked up the child predator shit like literally at all their due diligence they have done and now they're 100% set on this property and it kind of depends on how you know how strong we go if they have other offers if they are if they have an open house still coming up do you want to scoop this up to the point where they close down their open house later on shit like that so did that answer a question
Starting point is 00:12:34 shopping? Yes, it did. Thank you so much, Allie. Thank you. You're so welcome. Okay. So as I'm scrolling down here, it's a lot of just, I mean, very, very obvious fill in the blank. Full legal buyer names because Richie is a nickname, you know, I don't know, Katie is a nickname. So, and sometimes this has actually surprised me when they come back with their full legal name. I'm like, oh my God, name is that. Anyway, obviously, you need their legal name. Phone number and emails, address, the purchase price. We have spoken about the purchase price over the phone or in person or over Zoom. We've already spoken about, like, kind of how to game this so that we can get our offer accepted. Ernest money, I have in quotes here, like, or sorry, parentheses, nonrefundable because in Arizona,
Starting point is 00:13:28 that is not the case. Nobody sends. non-refundable earnest money in arizona so many of the buyers get their earnest money back pretty much like whenever the hell they want even after due diligence it is so buyer-friendly so to get our offer accepted fucking throw in 500 bucks of non-refundable earnest money that no matter what the seller will keep and that just it shows way more good faith money than just this bogus $3,000 or 1% you know earnest money that doesn't do shit for the seller that's like in information you didn't ask more. In North Carolina, they have due diligence money alongside earnest, so due diligence is non-refundable. And it's, you know, especially when the market's hot,
Starting point is 00:14:10 it was super normal to have fucking direct, like huge, junky due diligence, non-refundable. And then no earnest money. But then coming to Kentucky, it's only earnest money. So I'm right with you. I'm like, okay, well, the first thing that we're going to do if we're representing a buyer is help them see the benefits to submitting some sort of non-refundable. Because holy shit, it's way more powerful to the seller. And flip side on the seller side, I do feel like it kind of sucks. Like people are like, oh, you know, in Kentucky, they're like, again, you don't care. I'm going to fucking tell you anyway.
Starting point is 00:14:42 They're like, oh, why would you ever have like nonrefundable? I'm like, dude, the seller is literally taking their home off the market and putting so much faith into this buyer with absolutely no repercussions if that buyer just wakes up the next day and decides, nope, I don't fucking want it. Now the seller has to go back on the market and suddenly it's, oh, they're. back on the market. What's wrong with it? Blah, blah, blah. And I'm like, it's really fucking unfair, honestly. 100%. Oh my God. No, big time, big time, big time. When I sold Brits House, the house that we used to live in, that's exactly what happened. We accepted an offer after having a lot of traction. We accepted an offer. And then this bitch all of a sudden the next, the next day was like, actually, I do want a garage after all. That is not the fucking time.
Starting point is 00:15:28 so literally that real estate agent I wrote I will never work with them yeah you know like I will always explain to my clients exactly how it was working with that listing agent especially if I'm representing a seller so like what you have burned so much right doing that and you burn the seller because again like you said property goes back on the market after one like two days you know what the fuck is at what happened clearly something happened so it's just like for sure yeah And the seller isn't able to do anything. So if you're in a state where like where this is the case, I'm always asking for non-refundable.
Starting point is 00:16:04 And if I receive an offer as a listing agent, same. I ask for it. Can we make this money hard? Day one, no matter what. If you buy the property, cool, it's yours. Yeah. But otherwise, if you back out, even during the due diligence, we're keeping your earnest money, even if it's a portion, something.
Starting point is 00:16:20 And I've got a lot of feedback from other agents that obviously don't play that way. And they're like, oh, my God, no. I'm like, okay, cool. Then we'll just move on to a number one more. serious offer. Totally. So, yeah, do not even got me started. I know. Okay, okay. We're bringing back in. That was totally my fault. Sorry, but what is next? What are we doing? So next is a little, so this, the rest of, I guess the next couple of two, three minutes is going to be specific to the Arizona contract, right? So whatever your contract is, whatever fill in the blank is available for
Starting point is 00:16:52 your buyers as they're writing an offer, just add this instead. You know, take away the portions that applied to this, which is only Arizona-specific, and add yours. So the next is, you know, do you want the earnest money to be applied to your closing costs or the down payment? Again, this is a conversation that you've already spoken about. There should be nothing on this email that is new to the buyers. Like, the buyers being like, what the fuck is this? So next is down payment. The remaining loan amount, close of escrow date, what the property conveys, you know, appliances or did they like the TV? Whatever it is there. The financing type, will you take possession upon closing, who's going to pay for the appraisal, the seller concessions,
Starting point is 00:17:31 how much we're asking for, and I just write down specifics so that way the buyers know exactly what seller concessions mean because not everyone knows that. Only real estate agents know what the fuck that means. So I always, whenever there might be a question, I try to answer it in this email. So it's how much are we asking the seller to pay for your closing costs? Title company, due diligence period. It's standard in Arizona for 10 days. Again, this is explained beforehand where I'm like, if you want to get all the inspections, then maybe we should get 12 days. But if you only plan on getting just, you know, for the VA loan, it's mandatory that in Arizona you have to have the pest. You don't even need a general. You need a pest. But if so if you
Starting point is 00:18:08 want to do just pest and just a general home inspection, then we might, we may only need five days. You know, like how many ways can we clean up this offer to get it accepted by the seller's home warranty? And if you are asking for the home warranty or you ask them the seller to pay for it 100% or split in 50-50, et cetera, additional clause addendum. This is, again, stated in the attachment of email number two and email number three. This is that PDF, the bottom portion of my buyer PDF that I give to all buyers, that literally gives you strategies on how to make your offer stand out. So it's the appraisal gap. It's the appraisal waiver. It's the accept 10,000 above. Otherwise, if you're going to wait to accept it tomorrow, the price goes down 10K, shit like that,
Starting point is 00:18:54 that we're like always getting our offers accepted, even as it's, you know, it is still swinging a little bit more toward a buyer's market, though. Additional terms and conditions. So anything like that, like maybe like the money will go hard day five. The money will go hard as soon as XYZ happens. How many days are we giving the sellers to respond to our offer and inspections that you want to schedule? This last part is not part of the contract.
Starting point is 00:19:19 but it's it tells my tc because by tc is the one who schedules all the inspections and so then scrolling down that's everything that we of what we need for the offer scrolling down like in every single email that i have i have the way ahead because always always always if you do not have a way ahead they're going to ask what's next okay so what happens next and i got so tired of hearing that i mean i actually only really heard it twice but i was like i don't want to answer this again i want them to know what is next i want them to know the next step before they even have the question. That's my goal. If you are looking to change brokerages this year so you can increase your business and you want to join us at EXP Realty and would like either myself,
Starting point is 00:19:59 Aligar said, or Shelby Johnson to personally sponsor you in. So that way you have access to two icon agents, text the word join to either my number 914-318-49-18 or Shelby's number 703-39-4332. If I sponsor you and you have access to the both of us and everything that's Pillar's Nation, we have the checklist, the systems, the process is to help you scale your business, and don't take our word for it. We've had agents switch brokerages to join us that were stuck making $300,000 GCI, and they join us so they can scale. So text that we're joined to those numbers, and we'll take the next steps. My reality is if my buyers are asking me questions, I didn't do enough up front. So, and sellers too. So the way ahead. Email this
Starting point is 00:20:44 filled out completely. Reply all because my TC is cced. And on my end, when they reply all, I make sure that their shit is correct, like the address, the purchase price, that they didn't change anything of what we already spoke about over the phone or over Zoom. And then I kind of, I text my, or I what's at my TC and I'm like, good to go. Or hold on, let me fix something. But that way, as soon as it's good to go, Laura, my TC can just draft it up and send it. Then next up in the way ahead, I have tell your lender the address of the property of what we're
Starting point is 00:21:18 offering and how much. Again, this is, again, because they should already know this. Number three is sign the offer. Four, I will present it to the listing agent and let them know it's in their inbox. Five, the listing, sorry, the lender will call the listing agent and put in a good word, say that you're, you know, already pre-approved or pre-qualified or already completely underwritten. And then number six, Bolo, be on the lookout for my email, which says we are under contract. And then again, the only attachment on this one is the buyer client PDF. That's going to be, that's going to remain an attachment on this email for the buyers throughout the whole transaction. Because always, I want them to have this, this PDF to answer questions to.
Starting point is 00:22:02 Because when they do have specific questions, I can say, I sent it in the email, refer back to the email. If there are any other questions. And I, whenever they do have a question like that, I kind of like say it super nicely. I'm like, oh, yeah. So this was like totally answered in my, like, the third video of that PDF. Did you get a chance to open that yet? And they're like, oh, no. Okay, well, totally cool. That video goes over everything. So watch that email, watch that video first. And if you have any other questions, dude, call me again and I'm here for it. And they're usually okay with that. Actually, they're always okay with that. They're never like, no, I want you to answer it right now. So, yeah. Okay, my notes. First of all, I think that the 10,000, the offer where
Starting point is 00:22:42 it's like 10,000 today and it changes tomorrow. I have never heard of that and I've never done that and that's fucking super smart. Like super duper smart. So fuck yeah. That. And then I also, I love your like little bits of leverage that because people don't think of how long everything takes. Like this is something that I'm going to actually implement a bunch of these into my buyer process because you know I'm like, oh, fuck buyers. But it's not so bad if you have like the buyer is the one who's telling the lender. The lender is calling the listing agent on their behalf. The TC is. drafting. So you have a lot of like little tiny pieces that other people are doing that takes the weight off of you. And it, I know that listeners are like, oh my God, that's so many things that
Starting point is 00:23:23 you're having other people do. But the thing is, it's you might be thinking that now if you don't have a lot of clients. If you have a lot of clients, it becomes more and more necessary to have all of these other little pieces integrated into a system that other than your shoulders. Because if you have one, fuck yeah, you can do all the things. But if you have 10, you just can't. And that's why people hate working with fires is because it's a lot of a lot of work, but not so much if you have systems and processes for your leverage. So, yeah. Yay. And it's like all about talking to, first of all, finding a good TC and a good backup. The backup is always hard to find. But as soon as you get into a groove, and that's where in case
Starting point is 00:24:03 you haven't listened to Shelby's episode on how to hire a TC, listen to that one. That one's money. Because having those consistent check-ins where I check in regularly with my TC, I'm like, hey, what am I doing that's actually in your lane? Totally. Or what am I not doing that I think is in your lane, but really isn't fucking my lane? Please tell me. And so those are those are my two top questions that I'm always asking. What am I expecting of you that really like you're, you should tell me that it's fucking my job? So just getting on the same page.
Starting point is 00:24:34 And if something is in my lane, but I actually don't want it, how much more can I pay you to do that? you know like as long as it's legal of course so that's why like she's she pretty much drafted this offer or drafted this email and now on the back end as soon as we go to place an offer i will take laura or my tc knows to always have the bullets like pretty much take this offer make it a bullet version when she's when she's emailing the listing agent because i don't email listing agent i i don't do that laura does or the tc does so what i will do do. I've already spoken over the phone to the listing agent. I've already established a relationship. They know it's coming. They know to be on the lookout for my TC. So at a minimum,
Starting point is 00:25:19 when my TC sends this, she condenses this to maybe like four or five bullet points. Whatever highlights, whatever gotchas, I do not want the listing agent to see what the fuck. You're only offering 700 if we accepted today. Like you probably should have highlighted that in the offer. Like anything that's a gotcha like that, I have it as a bullet point. point. Yeah, and not even just the gotchas, but sorry. Yeah, yeah, yeah. I have opinions on this, but especially the gotchas. But especially the gotchas, yeah. Well, on, I mean, because I worked with buyers a lot in my first year, but then as the team grew, I obviously worked with primary listings. And so I've done a lot of listings. And from listing properties, especially in the
Starting point is 00:25:59 height of the market when you have multiple offers, but regardless, even if you don't have multiple offers, it does not matter. Your protocol for submitting an offer from the perspective of a buyer's agent can make or break whether or not your your client's offer is accepted. I know that sounds fucking crazy, but like if two offers are pretty much the same, and one comes in where all of the attachments are separately attached and labeled clearly. So I know what the attachments are as opposed to those people who just download all at once and attach without with the pregenerated fucking hate that. The numbers and letters. Oh my God. And then the in within the email, the bullets, just like you talked about of everything that's key information, then if they are
Starting point is 00:26:39 nice and they have a signature block and look like a fucking professional. Oh my God. Absolutely. You've just proven to me that you can clearly communicate that you understand what is important. You are here to work on a teamwork type of thing as opposed to here's my fucking pile of shit. You figure it out. I don't want to work with someone like that. And so, and that's something too that you'll learn over time. I know it sounds crazy. Listing agents have an insane amount of power in communicating with our clients, like a good relationship with your seller. Because And it's always their decision. You have to be really careful.
Starting point is 00:27:12 You don't want to steer in all of those things. But they will absolutely be like, you know, what do you think? And if you say, well, I, you know, the offer is just 100% yours, but this one came clear, concise, followed up, you know, great, whereas this one was a fucking hot piece of garbage. Do you think that that will impact and some level, even if it's just slight? The answer is yes. So just fucking don't shoot yourself in the foot. Don't be an asshole.
Starting point is 00:27:35 Yeah. No, I love that you said that. So, yeah, at a bare minimum, this is a bullet point to, from the TCCCing me to the listing agent or listing agents. And that's at a minimum. Usually, if we're competing against other offers or there's something else to say, then we will add that. You know, hey, anything, like literally anything. If I've had a good relationship in the past or they have worked with my lender in the past, like we are adding that to the email. So excited to work with you. We are working with Guild Mortgage. We know that you have a good relationship with them. They will not be
Starting point is 00:28:15 following through because of financing. The lender is going to be calling you a bit. Kindly confirmed receipt. So yeah, that's that's it. As far as like buyer email number three, this one, it's very, very not that much work for me, which I love. So and then as soon as this happens behind the scenes, so the TC is drafting up the offer. She's waiting on the signatures. not on me to follow up with the buyers to make sure that they do sign. If the TC notices that the buyers aren't signing, then of course, that's when I follow up. But really, like, that's on, that's on them. And in the mean, in the meanwhile, we have already spoken to the, to the lender. I have already spoken to a listing agent. And just all the parties are coming together.
Starting point is 00:29:01 As soon as we place an offer, then my TC will shoot me a tax saying, you know, Your C-Ced on the email. Offer has been submitted. Never just waiting on their receipt. And life is freaking good. It's easy. This part is easy. And then also behind the scenes, I am then telling the buyers to, of course, just going over what kind of inspections they want. Again, you know, we have roof available. We have plumbing available. We have sewer scope available. If you want that X, Y, Z, giving them the list of everything. Sometimes they say, yep, we want all seven. And then we do all seven. Right now, what I do is being that I'm selling homes without even being in Tucson, I am paying for an agent on my community to be at the inspection because in Arizona, an agent has to be at the inspection
Starting point is 00:29:47 for the entirety. Not all states do that. But yes, it will take like a good five, six hours. So I pay my agents to be there. And then at that point, I start telling them, talking to them about home warranty if they choose, if they wanted to buy their own and insurance. So I give them a couple of people to reach out to, you know, here are some recommended people. Usually my clients just go with USAA because it's a bundle thing. They already have it. A lot of them are military already. So that's what's happening kind of not in this email behind the scenes between me and my clients and me and my crew. Then as they know, we usually have a 48-hour response that we put in our emails that we put in our offer for them to respond within 48 hours. So I tell them, hey, I'll reach back out in 48 hours as soon
Starting point is 00:30:34 as we hear something. And then, which leads us to, hopefully, buyer email number four, which is the congratulations email. We're under contract. Here's what to expect now. And maybe that's where I will wrap this episode up is that's what I do in my email client facing. I've told you what I do behind the scenes, me and my TC, me and the lender, me and my agents. My TC will coordinate all of the inspections and being that I'm not in Arizona, I pretty much just say first available and then I ask who is available to sit during the inspections. And yeah, did I not cover something? Anything, Shelby? I don't know. I think you got it. Yeah. I think you nailed it. Yep. Yep. Next email will be buyer email number four, which is step by step of congratulations we're under contract.
Starting point is 00:31:30 Now we get to work. So that's where all started off at the next episode. Again, if you want my, I only shared my screen for my email, copy and paste it. But if you want to just have all of it, reach out to me, Allie the agent. I didn't even share my screen of my checklist that I have like in sync, right? I have like my checklist on the left side, my canned emails on the right side. So if you want them both, reach out to me, Allie the agent, reach out to Shelby, the Shelby Show. We're here for it. We're given.
Starting point is 00:31:59 We love you. Be a bro and share this show.

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