KGCI: Real Estate on Air - Kristin Vining $80k In Debt to Leader in Luxury.

Episode Date: May 21, 2024

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Starting point is 00:00:14 Hey, everybody, welcome back to Feeling Lucky. And if you have ever been on this before and watched who we bring on, you'll know that there is success, but behind the success. There were a lot of challenges that needed to be overcome. So welcome. We are live every week on Thursdays at 8.30 a.m. Eastern Standard Time. And yes, it's reported so you can always come back. Today, I am so excited to have Kristen Vining on our call. Now, I'm not sure if any of you are familiar with Kristen or even her story. So we are going to hear that today. But Kristen has worked her way up. She is a mother of two gorgeous kids, married and actually just built her dream home,
Starting point is 00:00:55 which I absolutely love. Yes. And has made it from working a couple deals here and there all the way up to at this point, focused on multi-million dollar development properties, which is absolutely incredible. icon agent has been with EXP for quite some time and has absolutely rocked it. Welcome, Kristen. You are the sweetest. Oh, my goodness.
Starting point is 00:01:19 Okay. You did it. That's it. We're done. And you don't want to hear all those other draft that we go through. I love that. Thank you so much. What an intro.
Starting point is 00:01:32 Yeah, I'm Kristen Vining. This is super cool what you do here. Thanks. Last week, they just really pumped. be part of this and proud of what you're doing and this outreach. And I think this is such a wonderful way to pay it forward to so many agents are, you know, in the business now. Maybe they're feeling a little bit of a lull or stuff, but how do I level up?
Starting point is 00:01:53 Or I'm thinking about getting into real estate. How do I do it? Especially we're in the climate of real estate that we're in right now with, you know, the correction that was way overdue and much needed and, you know, that trajectory that we were on, we couldn't sustain. So I'm thrilled to share our story. and be able to provide anything that I can provide, shut a little bit of light on the behind the scenes. And, you know, how do we get here? How do we do this? I love it. I love it.
Starting point is 00:02:21 It's insane. I was going to say everybody's story is completely different. So I would love to, and I only barely glimmered over where you're at right now. Share a little bit about where you're at, where your team's at. What is your structure? How long have you been in business just to give people an idea. Yeah. So where we are today is not the, gosh, where do we even begin there? Let's back up. So we got licensed. My husband and I got license in 2014, 2014, 2015 was our first full year in real estate. I left the photography world in which to find a way to sort of duplicates. I couldn't duplicate business as a photographer. I tried.
Starting point is 00:03:09 I tried to grow, but at the end of the day, the eye is the eye. You can put two photographers. There's only one you. Yeah. Same setting, same models, same lighting, same everything. And you're gonna get two completely different looks. So I was looking for a way to sort of be able to make money while sleeping, if you will. And I was the constant labor behind everything.
Starting point is 00:03:31 So it was one Christmas, we were down in Columbia and I told my husband, you're never going to believe what I did. I said, I just signed us up for real estate school, and you're going with me. So, surprise. At that time, we were crazy in debt. I'll never forget it. $55,000 in credit card debt, let alone mortgages and call payments and all that stuff. And here I was at the top of my game in photography. And I, you know, humbly I say this. I photograph stuff Curry's wedding. I photographed many executives wedding executives weddings I photographed all over the Bahamas I mean I'm talking like people who are spending you know upwards of a half a million to a million dollars in their wedding and here I'm being hired to photograph these epic events for that and I am struggling
Starting point is 00:04:18 I am so far and death um so it was just enough was enough and I was approaching 40 years of age and um it was just time to really kind of act and do something so we started with one brokerage for six months. We were robbing Peter to pay Paul with that particular brokerage. And it just wasn't working out. And we were like hanging them up. And I happened to run into a friend of mine that I went to pre-licensing with. And he asked, how are things going? And I was too prideful to say anything but it's awesome. It's great. It's so great. It's so great. It was awful. Hadn closed a single transaction. And he said, you know, I want to introduce you to someone. So he introduced me to someone at the former brokerage that we were with. And it was fantastic. And it just everything changed.
Starting point is 00:05:08 2015, we closed 38 sides for right at under, right under 12 million dollars, right out the gate. We went from, oh my gosh, we want to replace like six, like $100,000 in income to closing near $300,000 in GCI that very first year. And we were underwater, we were dying, we were tired. We were making so many sacrifices. Our kids at that point were super itty-bitty. But it has to the foundation is what it is. Yep. And so, oh gosh, so now you got 2015 to 2020.
Starting point is 00:05:44 And let me tell you, girl, we have failed forward. We have failed forward. We have failed forward. We have failed forward. We've been as large as 10 on the team. Again, mind you, I think we didn't get into this to create this big monster team. We got into this to just duplicate it. But at the time, teams were on the rise in 2015.
Starting point is 00:06:01 that's when you're starting to get super hot and you're seeing a lot of people expand and we just need leverage. We needed help. There's a lot of things I do differently looking back. Which I will interject on this. So there are a lot of people that are like, I want a team, I want a team.
Starting point is 00:06:17 And I've seen some where they're like, oh, I don't need to just leverage it. I just want to grow and build. And that's great, but you have nothing to feed the machine that doesn't work. Most of the most powerful teams or long-lasting longevity teams come from need to leverage because there are too many leads that can't be handled and you're literally watching money flush down the toilet.
Starting point is 00:06:41 Right. Yeah. Just fall by the wayside. And even on teams, the struggle is still so real because if you don't have the right people on the team, the right talent on the team. Yeah. And there's... Worm bodies.
Starting point is 00:06:54 Worm bodies don't cut it. Don't cut it. And you do need big picture thinkers and not. anyway I don't want to get we we get that's the other topic of discussion teams right that's our next call next one um but you know still feel so incredibly fortunate to have and I will say fail forward a lot because we have because now we're back to just three of us um and we're onboarding a team of people right now to help us from the administrative side we are you know switching that up giving it a shot to see how it works and I you know I'm hopeful I think it's going to work really
Starting point is 00:07:34 well for a myriad of reasons um but right now it's we are lean and mean and we are getting back to the basics in terms of um loving on our sphere and remembering at the end of all of this at the end of the day at an end of all it's it's all about the relationships you have yeah if there's some sort of like magic soft or magic pill or magic lead system or CRM We would all be doing it. Yes. Over the course. The one you use.
Starting point is 00:08:02 It's the one you use. That is the magic. The best one is the one you're actually going to use. And then just understand those leads are different. They're going to be a lot more difficult and a lot harder to cultivate those relationships and to get them to buy in and believe that, you know, they're not trusting it first, right? Whereas something for your sphere, they know your work ethic. They know information.
Starting point is 00:08:27 They know. what your experience. They know that you don't have the answer. You're going to get the answer. And these other people, you've got to build all of that with them from the very beginning. So you know, you're still here at the end of the day is everything. I love that. I love that. So for you
Starting point is 00:08:41 guys, like literally negative 0, negative 55 K to where you are now. Seven years later, yes, we did. I have fallen head over heels in love of building.
Starting point is 00:08:57 It was a couple of years ago. We bought our first investment property. We flipped it. And then it just dominated from there. And what I love about flipping and we're a little bit of a non-traditional investor in that I find so much joy in making the decisions myself and not having someone else have to make that for me. Right. Where I'm taking the questions and what would you like to do? And here's my advice.
Starting point is 00:09:22 I interject my opinion. But at the end of the day, you're the captain of the ship, right? You were the one who's going to read the decision. I'm just going to guide you. So with flipping and the building, there are all my decisions. Like from the wallpaper that's in this office, because I've got this whole French, old world, New Orleans vibe that I'm trying to create in this space to, you know,
Starting point is 00:09:43 a stained concrete floors, right? Those are my choices. And it's the same with flipping. Or as you go to list the house, you're like, yeah, that's totally fine. Let's just clean it maybe. Sure. Let's do that. It's sensitive to it because, you know, it's so I, the building part for me is there's a lot of
Starting point is 00:10:04 therapy in it. There's a lot of joy in it to see something go from, you know, dirt to now, you know, something crazy. And it's, it's a, it's a pinch me moment every time I wake up in the morning and every time I drive up to this home because this is, this is not my life. This is not what God, you know, set out for us to have in this lifetime. It's just, but, but it is. and what I love about it is that it really is for everybody.
Starting point is 00:10:30 It's not just a tool that we get to live here. Throughout the build process, I have to tell you, girl, I told my husband out how many times we're going to sell it. We're selling it. We're done. We're done. But they are, you know, we're, you know, we're different. They were all about getting in and I was all about building it.
Starting point is 00:10:46 So I'm connecting to it more emotionally now. I was going to say you've been through the entire process. And I think that's one thing. A lot of us don't think about, right? we picture where we are in that moment. So like if we were to take you back to $55,000 in debt, can't pay the mortgage, not sure what's going to be happening tomorrow
Starting point is 00:11:04 and literally burn the bridges, we're going to go do this thing and we're going to focus on it. Even though we're not making a dime, this is, I know where we need to go. But in those moments, you didn't picture the house with the pool with the opportunities that it came to
Starting point is 00:11:22 with the experiences and the vacations, right? Like we don't see. that we see the I'm going to make 100k yeah I'm going to I'm going to get out of debt right and I think that's where a lot of people are where even seeing or hearing these kinds of stories are like I can't even focus on my giant house or my future life like I'm in debt like how do how can I even get focused enough and I think that's one of my biggest questions for you here even for those who are on this because I've been there too so I'm interested to hear you what did you what kind of mindset or mentality did you have to have? Who did you have to become to say enough is enough? And no,
Starting point is 00:12:02 this is our focus. No matter what happens, we are going to keep driving this forward until we are successful. What was that like for you? And who did you have to become for that? I love that. That's such a great question. You know, at the end of the day, we all have different DNA, right? We're all built differently. And, for whatever reason, my makeup is that I come from just a place of being fearless. I don't, you know, I wasn't raised with money. I'll never forget being a kid, growing up in New Orleans, and my parents are worse when I was really young.
Starting point is 00:12:42 And my mom, you know, just we have the super done when Christmas, picking out Christmas gifts because when we were food stamps, I mean, my mom worked a billion jobs to make it, make ends meet for my brother. brother and I don't know and I just as growing up I just I knew I wanted to do things differently I remember as a kid telling my dad um so who I'm very close with that you know I'm going to be the boss day it was always like I just I just have this I don't operate from a place of scarcity I believe that there's always an opportunity to make money um I do have crazy spend habits that's for sure my husband gets time but I spend it on stupid things like lumber right but babe the backyards
Starting point is 00:13:24 to look great. You know, we really do need that float. That float's amazing. Even now when I tore the home, people walk in the closet, like, where are your clothes? Like, give that the other day. It's like, where are your clothes? I'm like, I have no clothes. Like, literally all my money goes into anything that will make us money or into, like I said, lumber and windows. But, you know, I think so, what I have found is so many people, they're just afraid to jump. They're afraid to leave. they're afraid of change. And if you can just embrace every single morning waking up and going, I am so excited to see what this day is going to hold.
Starting point is 00:14:04 And just, I don't know, I, girl, I just, I do get scared, but I'm not afraid. Does that make sense? Yep. There's, there is, I would say this, it's in our DNA to understand where the risks are and we'll feel those risks through scared or fear. There's a difference when you're able to push past that and use your mind, which I talked about this a while ago, but we have very old brains, right?
Starting point is 00:14:35 Like our old brains are meant to make sure we have shelter in a cave when it's raining, which is why we're usually kind of sleepy when it's rainy out. We are made sure that we are not going to eat by a predator. Our whole DNA, our whole mind, our brain says, be safe. Avoid fear. If that's scary, it's for a reason and run away from it. And those that are successful in anything that they do, because everything comes with risks, everything comes with the what ifs, right? What if I fail? And that's what people run away from because their body and their mind says, I'm scared. That must mean there's danger and I'm going to settle back. No matter how badly they
Starting point is 00:15:15 want it sometimes. But those that succeed are the ones that go, I'm going to do it even though. Right. Yeah. And know that there's a solution to everything. If it doesn't work out, you're going to pick up and just go in another direction. And some people and people have called me out over the years that it's a character ball of mine. I squirrel a lot. Or that I can't focus. I call it serial entrepreneurism is what I do. I'm like, that's an opportunity. We should do that. How I see it. Like if one CRM isn't working, let's try another CRM. And let's just keep trying. different ones, and what works out. So I don't, I don't see that as a flaw. I don't, you know, people told me coming over to EXP, I was chasing shining objects. And it's funny because now I see them here. I'm years ago. Shiny objects. But I am, I look at it from a viewpoint of, I'm grateful that I can see it as an opportunity and that is something that I'm, you know, afraid to kind of go in
Starting point is 00:16:16 any sort of, you know, one direction for fear it not working out or failing at something. I'm perfectly fine failing because I know I'm going to pick myself back up. Well, I think that's a good point. It comes down to, yes, you're going to fail. Like when I have agents that join my team, I tell them up front, you're going to fail. You're going to fail miserably over and over and over and over again. And I did too. And everybody you see that's successful, they did too. the differences, instead of making a few select decisions in their lives, we make dozens of decisions over and over. It doesn't mean we're yet better at making the decisions. It just means we're making
Starting point is 00:16:52 so many of them, a higher percentage are going to work out. So whether it's a CRM or do I launch this ad, I don't know, just do it. Let's see what happens. And if it doesn't work, we tried it, we check it off, we tweak it, we go again. It's not a, well, I guess real estate's not for me. I'm going to go sit on the sidelines. But I think the other key pieces, is thinking about where you are at the moment of we're not making money. We switch careers. We're still not having anything. Like when you on the surface are going, everything is great.
Starting point is 00:17:23 And in the back of you're like, holy crap, what are we going to do? Can I take out another credit card? So with that, what shift did you make? I know you said you changed brokerages. What shift? I'm sure part of it was you just didn't even know what to do to get the business, right? Yeah. Yeah.
Starting point is 00:17:38 Yeah. I mean, we had this ginormous fear, right? I'd come from this great world of photography, and it's not like I picked up and moved town or any of that. So we had, it was truly just, I think, one, aligning with the right people. That was one of the things that we did differently. Two, it was leaning in to those people. And that is a big mistake that so many agents make. And I just did a post with my buddy Joel, who had an amazing story.
Starting point is 00:18:06 But I'd say hashtag be like Joel. Hashtag be like Kristen. If you just lean in, lean in. If you're going to join a team, man, you better call every agent on a team and ask them if you can come shadow them at a listing appointment. Be in every single buyer showing that they're doing. Sit next to them as they're writing offer to purchases. Sit next to them as they're filling out buyer agency. Sit next to them as they're prospecting.
Starting point is 00:18:30 You know, go have coffee with them. Get out to see how they're, you know, attacking new trends and how they take it to social media and share it their social media. That is where the shift happened for us was the fact that we aligned with people that believed in us and we leaned into them and understood that they really did want to help us. We found mentors. I mean, I'll never forget Jenny Stoner was such an incredible mentor. Mentor to us in the very beginning. She's a lender.
Starting point is 00:19:00 She's out of lending now. But she was so instrumental in helping us get really comfortable in our skin and really comfortable with our verbiage. when it came to being able to talk to our clients about different loan products. So that is where, I mean, even joining a team, if you're, the thing that's blown my mind and like seeing teammates come and go is that, like, I would push you, but I cannot pull you. I can, you have got to want this for yourself. Yeah. I'm here to just white, to food, spoon, spoon, feed spoon you leads.
Starting point is 00:19:33 Mm-hmm. What do you think is splits and leads, splits and leads? And that's not what it's about. Yeah. It is so much more about just diving into them being involved in the environment. And if you're not going to be proactive and getting out there alongside of the teammates, then I mean, that's just, it's, I don't know, girl. That's, that's, that's, I was going to say, having and running a team,
Starting point is 00:20:03 that's where I see the biggest successes and not. And it doesn't come down to it's not necessarily the person. it's not what lead it was. It's not the time of day. It's not it has come down to two main things. One, are you making the phone calls and are they being consistent? I'm talking, you haven't talked to them on the phone yet. Call them every single day until they pick up.
Starting point is 00:20:26 Call in that database. I want to see everybody in there having been called and contacted or tried to be communicated with, not email, not text, called at least 25 times. Like that everybody should do that. that's one and two it's getting out of their comfort zone doing the door knocking going and doing the open houses like no no no more comfortable honestly i'm not a fan of doing open houses but guess what i've done them have gotten a ton of business out of them so it's not always a i want to run my business this way i'm going to do it different than everybody else's that's awesome but build your foundation on the
Starting point is 00:21:02 things that others have done for years and years and years that you know work get the business going then start to tweak. So like for me, now I'm starting to tweak. Now it's okay, we've got homebuyer seminars. We, I still call call. We've got sphere. We've got events that we leverage that are around town like pride and things like that. It's already a crew of people.
Starting point is 00:21:23 Just put yourself in the middle of it, right? Get the names and numbers. And even launching like, you know, social media is great. But unless you're going to be on it multiple times a day, it's not going to have the impact you want and still do something. But you're not going to be on it. going to be a megastar influencer unless you're putting out like three TikToks a day and really pushing it. It's doable. But get that foundation and be willing to follow, be willing to take feedback
Starting point is 00:21:51 and adjust. I think that's the other big thing. A lot of people take it as criticism versus I legit care and I want you to do better. Yeah. I love that. I'm constantly striving, you know, whether I'm reaching out to a coach or a husband, like let me know. How what where do I need to improve? Call my call it out to me so that I can really, you know, sort of marinate on it and then I don't see that. I need to tweak that about my personality or I need to cultivate that a little bit more. But yeah, no, I love that.
Starting point is 00:22:25 Absolutely. That's another thing for a million times. Consistency is key. You know, to kind of piggyback on that, I think finding something that you love that you're really passionate about is something that you're more apt to sticking with right so yeah work out it's going to be struggled to work out you're never going to get there to go work out you can find that part of working out that's like looking at from my health perspective like I work strong I belong strong you know so find that activity that you actually look forward to going and doing
Starting point is 00:22:54 versus that whole other narrative over day that says I don't like to do this um so it's the same with us i mean everything that we built we built because of social media it's free yeah it's free to have a conversation and I was right there you a podcast the other day and I think it was Tristan over a lot code agents and I mean he nailed it it's the same thing like comment message that's all you have to do it's free it's three things problem is is that 99% people who are listening is that are not going to do it so um if you just kind of carve that down and go okay I'm going to reach out to two people that I love and just say hey girl my gosh I'm loving those earrings right now and then go over to direct message and say I was just scrolling through your feed the
Starting point is 00:23:31 other day and she loved everything you're going on and congrats on all this success that you're having it's that simple you don't have to see real estate talk about real estate but you're tweaking the algorithm in facebook right talking specifically about facebook you're tweaking the algorithm so that the feed or the algorithm goes oh they really are friends and so okay i'm going to show more and stuff and her next time she's scrolling and look in and so when it's the 11th hour and they're laying in bed and they're going oh my gosh you really think we need to sell the house and you think you've missed the boat on being able to get top dollar and if you want to move up to Winston's Salem and you know I'm going to reach out to Kristen just just get her opinion on
Starting point is 00:24:09 things. Tadda. Yeah, because you're top of mind. Yeah. Yeah. No. And that is so true. And I think there's a couple of parts to that, which I want to kind of highlight. If you're not sure, and I get this a lot for people, well, who do I reach out to? Don't be the person. Please, please, please. You guys heard what Kristen just said, okay? She didn't say, hey, I know we haven't talked to each other since high school and everything looks great. So I'm a local real estate agent. I was wondering, do you know anybody that wants to buy or sell home? That's going to get you blocked and cut off real quick, right?
Starting point is 00:24:40 We've all had those people that jump in. I don't care what kind of MLM you're with, by the way. We've all had it, right? It's all popped in and we usually ignore it or we get that. Like, dude, you have no idea what's going out of my life right now. Like you've literally not talked to me in 18 years. You want to actually form a relationship. One of the best times to do that if you're cherry picking going, who do I message?
Starting point is 00:25:00 birthdays every Monday go and look at who has a birthday this week just this week because I'm a scheduler kind of
Starting point is 00:25:09 person because if I am like oh I'll go look who it is every day I'm going to miss it so I go look at who's this week and I do do do do do do
Starting point is 00:25:16 happy birthday week I hope it's absolutely amazing look forward to catching up soon very simple and then let them respond to you oh hey how are you
Starting point is 00:25:25 great how have you been and it becomes very natural they see you they talk to you you. But I also want to add something to what you were saying earlier. Loving what you do, finding a love and working out, there's a flip side. It's also the pain. So when I first started, my coach, she would get on me all the time. She'd be like, you're not getting on the phone
Starting point is 00:25:45 soon enough. I had to be on by nine. I wasn't getting on by nine. So every minute I was late, I had to pay $50 to some charity that I didn't support. And there was a day. I was five minutes late. and she would check with my assistant who would sit in the room with me. Like I couldn't avoid it. Like she wouldn't check with me. She checked with him. Is she on the phone? And there was one day I was five minutes late and I had to pay a bucus of money.
Starting point is 00:26:09 And I was like, that's it never again. So that was my pain point. But the other pain point was I don't want to be able to not pay my bills. So like for working out pain point is, okay, well, I'm going to take pre-workout because in about 20 minutes, my skin's going to start to itch. And if I'm not moving, it's going to feel really awkward. So it's going to force me to do it. So it's that like simple little thing you can do to get slightly uncomfortable, to push you to do something that's less uncomfortable and is the right thing to do, like getting on the phone or making a message go out, something of that nature.
Starting point is 00:26:41 I love that. You're right, because if there's no being attached to it, then you often time school. Let it fall by the wayside. I'm guilty. We're all guilty. We're both guilty of this. I'm sure. I'm preaching the choir here.
Starting point is 00:26:52 We're all guilty. We're all guilty. I stay in a constant state. prospecting. So I did the, you know, back during, you know, my KW days, I, you know, I was nine to 11 prospecting in doing that. And we saw success. There's, there's definitely success in it. But for me, I, and like I am a true lover of real estate. All I want to do is talk about real estate. My husband hates me in the mornings because I wake up. I want to talk about real estate. He's like, can we just say hi? Oh, I'm in the bathroom, like, put on my eye cream.
Starting point is 00:27:27 So like that flip tomorrow, did you get such and such ordered? He's like, maybe we just woke up. I was like, yeah, I know, but I've been thinking about it for 45 minutes already. So I might as well start talking about it. Oh, true. It's so true. It doesn't matter where I'm at. I'm always talking about real estate.
Starting point is 00:27:42 So, you know, the other thing, I mean, you have people come into your home and maybe you're getting a new closet put in or maybe you're having a new carpet put in. These are all opportunities to talk to people. Like, how's your business going? You know, you see any corrections right now with, with, you know, know, with what's trending, not trending, but with what's happening in the real estate market is it's starting to impact your business. And it's, you know, anything and everything home related. It's just, whether it's my trim guy, right? Trim guys have to put your, your baseboards and your crown moldings and your casements and, you know, I'm seeing a little on business right
Starting point is 00:28:16 now. Are you still, you know, going buck wild? And again, you start, you just keep that, you keep those lines of communication open and you will find that you become their number one, their number one referral, the number one person they refer to. Because they think of you because you actually cared. It's crazy. Yes. Because you actually care and you love what you do. I'm not going to go to a doctor that is miserable in his job and he's like looking at my body.
Starting point is 00:28:43 And if he doesn't care about what he does, I don't want to, you know. Oh, I changed nail text. I went to her religiously for a year and she always seemed annoyed that I booked an appointment with her. And I'm like, yeah, you know, no, I'm going to go find. somebody else, you know, like, sorry. So you got to love what you do. But now here's a question for you. You meet all these people. You have all these relationships. I'm sure some of the questions of everybody has on here. I know I have this question. How do you efficiently follow up and
Starting point is 00:29:14 stay in contact with all of these people in a meaningful way? Do you have a system for that? Is there something that you do? We do. Yeah. So we've got a couple different things. So number one is obviously social media. I stay on social media and people ask me for a business part. I don't have business cards. My business card is social media. So I'll immediately put my phone, hey, are you on Facebook? Hey, are you on Instagram? What's your handle? And I'll go follow them. So that way I know that even the apartment complex that we lived in for, you know, a hot minute while we were building, I went to go deliver a closing gift the other day and dropped it off for the clients there at the front desk and love the girls there at the front desk. I'm like, hey, are we on social together? And so,
Starting point is 00:29:53 put her on my social and here we are communicating because we're paying attention to which each other's doing on instagram so i love that beautiful way to stay top of mine number two is we have um we use follow up boss as our CRM and then we're all loco so i don't know if you use by loco um but y loco is pretty cool because it has artificial intelligence so we've named her ava um our own mutual finding assistant um and what happens is when we have a new list or when we are driving anything to our website and we have an inquiry that comes in, Ava automatically picks up into the conversation and says, Hey, how are you?
Starting point is 00:30:34 She's super, super smart, crazy smart at how she responds. So Ava, with all of our really cold leads or with even some of our loop form leads, Ava is the one who keeps that communication going and keeps those touches going. And she introduces herself as call it Kristen's assistant or Gretchen's assistant. And then, you know, we just kind of pay attention to that the backdrop when we feel like we need to jump in and we jump in. So as far as notes, pretty cool. So you're seeing that in Wylopo or you're seeing those notes in follow up boss? It all syndicates over to follow up boss. Okay. Very cool. And we were with Bribity before that. Love bribity. Still use bribity for transaction management.
Starting point is 00:31:20 But they're not, they're not one of the, I would say prefer, but they don't. sync up to YLoco. And we were really the YLoco piece. And that's why we moved and changed CRMs again was because of that one dynamic. And so far, you know, we've been with follow-up boss and Y-Loco, I think probably seven, eight months now, maybe a little bit longer, maybe approaching a year. And we don't have any intentions of going anywhere because it's starting to work for us. Yeah. I love, love, love follow-up boss, especially for teams, because when leads come in, you can follow the flow, reassign, create deals, you know where everything is. So, we actually we use follow-up boss as well we had bribity for quite a while because it was supposed to
Starting point is 00:31:59 connect with mojo and it never did and we we had to part ways but follow-up boss it connects with mojo it connects with my lobo it connects with literally anything mailchimp like it is very user-friendly and it's not too complicated which is something i like because i don't like having to learn new tech and it's so stupid simple yes it is stupid simple i love that it is stupid simple oh yes it's great so if you have one bit of advice for someone who is either struggling has been where you were or is where you were, should I say, what would your advice be to them? To probably first and foremost, give yourself grace and allow yourself to fail and be okay with that because you're going to. It's, I mean, even I say that even her seven years later and I'm going to say the rest of my life. I get, I'm,
Starting point is 00:32:57 I'm never going to please everybody. I'm always going to be looking to grow, and I'm going to fail on that growth. But each little step of the way, I am climbing. I'm not going back. I'm going up. You know, grace and align with the right people. Get with the right people.
Starting point is 00:33:15 Find your tribe. Find people who believe in you. And that truly, like, they're genuine and they're authentic. And I read a quote the other day that it, I think it might have been too pop, which is kind of crazy. but it was the realists of the world. The realists of the world have the least amount of friends.
Starting point is 00:33:34 Because I sometimes don't have a ton of friends. Like I have a ton of acquaintances. I have a ton of acquaintances. I have a ton of walking. Yeah. But as far as like, who I truly let in, I just, it is, I want, I attract, I think, other super transparent people who aren't afraid to speak, right?
Starting point is 00:33:54 That are severe and genuine and super authentic and yeah i didn't even answer your question grace my one word my one word give yourself grace but no i do agree with that getting around the right people and it is okay to walk away from other relationships it doesn't mean you're going to have to have a sit down and say hey we're not friends anymore so don't call me allow those relationships to fade when you realize that they are not doing anything for you anymore accelerating past that is an okay thing. Being a part of another group is an okay thing. Feeling like you're growing is an okay and really good thing. So it's okay to let relationships fade. Don't feel like you have to have
Starting point is 00:34:39 like when we're in elementary school, whoever had the most friends was like the most popular. I sit back and I'm like, I think I have like six really good friends. You know, I've got six really good friends and then you can even whittle it down to I would have this kind of conversation with this one and have this kind of conversation with this one. And I'm okay with that at this point. beautiful acquaintances, beautiful relationships, but those type people, it is okay to make changes. And don't be scared of that. This is your life, not anybody else. It's right. Yeah. And it's a season. There's a season for everything. To piggyback on that, it's at one particular season, it may be that you need to be more for them that they are for you. And then another relationships vice versa.
Starting point is 00:35:18 And once I learned that, like I really accepted that rather than not learned of it, accepted that. then I was like, you know what, that's so cool with all those relationships that I'm no longer in anymore, that, you know, I was there for them at that point, despite not feeling like it was sort of a two-way street or just a straight back, not about give and take, but about, you know, just how the relationship fed off of one another. So, you know, it's ever evolving. It's just a full full of cherries and good and we're just constantly looking to, you know, What's that next thing? I love that. I love that. Well, Kristen, thank you for joining us, and we went a little bit over promised time. But if anybody wants to connect with Kristen,
Starting point is 00:36:02 Kristen, what are your handles on social? So we can make sure you just shout it out. Just my name. Just Kristen, find it. Yeah, just plug that in. You can find it pretty much anywhere. Awesome. Follow Kristen.
Starting point is 00:36:12 She'll follow you. Stay tuned for next week. We will have another amazing guest. But Kristen, once again, thank you for sharing your wisdom, your challenges, and your successes. And we'll see you here soon. Thank you, sweetie.
Starting point is 00:36:23 For more information and to follow along, be sure to follow at Kayla Lindsay Realtor on all social media platforms.

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