KGCI: Real Estate on Air - Systems That Sell: AI, Social Proof & Precision Targeting with Matias Baker Masucci

Episode Date: October 10, 2025

Friday Focus is your weekly mini-series from KGCI Real Estate On Air—a deep dive into one theme, broken into tactical, easy-to-implement episodes. Every Friday and Saturday, we unpack the s...trategies, scripts, and systems agents use to win more business—without the fluff.Catch every episode in the series to get the full picture, and put these moves into play by Monday.Summary:In this episode, we sit down with real estate tech expert Matias Baker Masucci, who reveals his blueprint for building a powerful sales system powered by AI, social proof, and precision targeting. He shares how to move beyond generic marketing and create a predictable, profitable business by leveraging technology to connect with the right clients at the right time. This is a masterclass for agents who are ready to work smarter, not harder, and build a scalable business that leverages modern tools to its full potential.Key TakeawaysAI as a Leverage Tool: Matias explains how AI can be used to automate repetitive tasks, analyze data, and provide personalized insights, freeing up agents to focus on high-value, human-centric activities.The Power of Social Proof: Learn how to strategically use client testimonials, reviews, and success stories to build trust and credibility, turning satisfied clients into powerful marketing assets.Precision Targeting: He shares how to use data and demographics to precisely target the ideal client, ensuring your marketing efforts are highly effective and your time is spent on qualified leads.Building a System That Sells: The key to long-term success isn't just one tactic, but a cohesive system where AI, social proof, and targeting work together to create a predictable sales pipeline.Keywords/PhrasesReal Estate Marketing, AI, Social Proof, Matias Baker Masucci, Precision Targeting, Real Estate Business, Lead GenerationCall-to-ActionReady to build a business that sells on autopilot? Listen to the full episode on your favorite podcast platform and learn Matias Baker Masucci's blueprint for success! Ready for more? Subscribe to KGCI Real Estate On Air and grab the Always Free Real Estate On Air Mobile App for iPhone and Android. Inside, you’ll find our complete archive, 24/7 stream, and every Friday Focus mini-series—ready when you are.

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Starting point is 00:00:00 Clarity, strategy, and step-by-step moves. Here's what you need to know from this week's Friday focus on KGCI, real estate on air. Today's guest is so amazing. System, system, systems, very approachable. He works in high value properties out in California. But how he got there, how he learned things along the way of the importance of systems, and what he's going to share nuggets with you is just precious. His name is Matthias.
Starting point is 00:00:30 Zuchi and you're just going to love them. So stay tuned. Welcome to Real Estate Riches, where Kathy Burns empowers realtors to achieve the success they've always dreamed of. Starting her career at 55, Kathy built a thriving business that offers the freedom of time and financial independence. And now she's sharing her journey to help others do the same. Whether new to the industry or looking to level up, this channel is your hub for proven strategies, inspiring stories, and the tools you need to grow your real estate business. Join Kathy each week to explore global opportunities, successful systems, and expert insights to take your career to the next level. Get comfortable. Pick a video and start learning. Your journey to success
Starting point is 00:01:11 starts now. Hey everybody, it's Kathy Burns with Real Estate Riches. And today I have a really exciting guest. And I'm going to do my very best with his name, because I love it. It's Matthias Mazucci. No, you did great. Yeah, you did. I'm excited. So I have people help me find different guests to come on my channel. And I have a requirement. I want them to be successful so that they have valuable tips to share. I want them to be current in AI and social media because it's so important today of what you're doing. And I just loved when I read your bio.
Starting point is 00:02:00 I thought, oh, this is my guy. I like this guy a lot. So welcome. Thank you. It's great to be here, Katz. All right. Can you give us a little background about you because it's very entertaining? Yeah. Well, I mean, as a, as things stand right now, I'm a real estate agent based in Beverly Hills serving Los Angeles County. I'm a father of four little children under the age of nine. So that keeps me
Starting point is 00:02:23 pretty busy between my job and my, you know, and my family obligations as a father, which are not obligations, you know, like the pleasure that I have as being a father. And, you know, but it didn't start out that way. That's kind of like always my intro. I was born and raised in Italy. I moved to this country when I was 18. I came here for a two-year internship in the entertainment industry, which is far from real estate. And then tangentially at a party, one thing like to another, and in 2004, so 20 plus years ago now, I slowly started to transition in real estate. I started with the toughest and less rewarding job there is in real estate, which is resident manager of apartment building, which is very tough and very little rewarding. But it was great because I really came up
Starting point is 00:03:09 learning, you know, the hard way. And then eventually, you know, became a salesperson, a broker, et cetera, et cetera. And I truly love what I do. So, you know, every day is an adventure. As you know, Kathy, very well. We get to meet and deal with a lot of people from all walks of lives. She said, it's so rewarding. And, you know, and obviously, you know, our, we, we serve clients, you know, from all, you know, walks of life, as I said. And that's been a great way of meeting people and expanding my network and things like that. So that's been in a nutshell. Okay, that was good. So one of the things that I loved that you gave my crew was two press releases. And besides reading the press release, for me, it was the press release itself. Because today, you have to be, instead of being
Starting point is 00:03:56 worrying about how are you searched necessarily on Google, it's how. how are you searched through AI vehicles? And press releases are a very powerful thing. They've always been powerful, but they're even more powerful now because it just cements more information about you. And because AI is doing deep research, you know, when they're, like if I were to say, hey, I want a top agent in the Beverly Hills in California, you're going to likely come up higher for multiple reasons, your social media,
Starting point is 00:04:28 but also the press release, however you've done. your reviews on different platforms because it looks through all of that. And I was just talking to a mortgage guy. I'm in a networking group called BNI. I know BNA. Oh, good. So he said to me, I got two deals this past week through Chachapiti. I said, wait a minute, how did that work? And so he told me, so I went on Chachapit and I searched myself where I did not show up.
Starting point is 00:04:58 And I'm like, oh, I'm on a mission. because that's where it is right now. People are searching. No, I'm unique. I'm not a typical realtor. I do waterfront homes here in Lake Norman area where I'm at. However, I'm kind of moving away from that. I'm doing more outgoing referrals globally.
Starting point is 00:05:17 And I'm also looking to bring agents to our company. I'm with EXP. So that gives me a different mission. I'm not your average Joe. So I have to really be on purpose about how I'm getting my social image out there through AI. And that was a wake-up call for me to see that. So now I have a whole new mission in life. Absolutely. No, you're absolutely right. There's a lot of noise out there. So you have to take things from different channel. And there's also something else to be
Starting point is 00:05:48 said about social proof. So it's not necessarily coming up in chat GPT or Google search, but it's somebody you meet on the street at an open house, you say, hey, look me. They always look you up, right? That's the thing. Like it's people looking you up. And when they Google your name, you want to make sure you have good client testimonials. You have good, you know, you show what you've done for the listings, et cetera, et cetera. I mean, you have to be, it's very important.
Starting point is 00:06:17 I know people that have zero online presence and still manage to have a good business. So it's not the only way to do it. But I think we are moving more and more toward that, toward the needing social proof, people checking everything out, just as we do with restaurants. I mean, look how Yelp has become important. Google reviews, Google Maps, you know, all of that. In our decisions, we now make decisions with that kind of information. And AI is going to play a role even on top of that where it's sipping through the information,
Starting point is 00:06:47 going through the information on our behalf and giving us just the results. So you really want to get it from as many channels as you can. can. And that's what I noticed about you. I don't think there was something that you did not cover. You're on Twitter. You're on Pinterest. You're on YouTube. You're on every possible platform. And for some people, that feels very overwhelming. So do you have help with all of that? 100%. I wanted to talk about my inspiration, I guess, like years ago, you know, here in Beverly, as I've done a lot of transactions with agents who are on million dollar listing or whatever that are on television. that's just part of the territory. It's not really a, and a lot of them, you know, like,
Starting point is 00:07:28 are not where they need to be as far as, you know, professionalism, et cetera, et cetera. So just because somebody's on TV doesn't mean that they really know what they're doing. But there is an agent, Ryan Serant, which is in New York, which I've always, you know, he's like a behemoth of our industry, obviously as an agent. Now he started his own brokerage. But I've noticed that, you know, one of the things that he was talking about was, you know, you have to become a media company as much as you. can. So I slowly started on my own doing little things and I realized, you know what, this is a full-time job. Like this is, I either sell real estate or I do everything else. And I'd rather focus on selling real estate. So I slowly brought on people to help me, developing the systems. And basically the way it works for me right now, you know, maybe once a week, I spend an hour
Starting point is 00:08:18 putting together content, and then everything else is repurposed through AI. I have a full-time assistant and I have a part-time marketing person. They do all of that. They do the edits. At the beginning, I was checking everything. Now that they know what I want, I don't check it anymore because it's so time-consuming. So as you know, you know, like you could do, you know, you could do a video that takes, you know, 10 minutes to record.
Starting point is 00:08:46 And then you can do shorts out of that. You could do quotes out of that. You could do all of that repurposing. It's very important. And we bank heavily on that. Now, having said that, I still sprinkle in from, you know, here and there, I sprinkle in my own personal post. You can kind of recognize them. They're the one of my kids.
Starting point is 00:09:06 You know, those posts are like, because people want to know what's going on in your life. If anything, you know, social media is also as a byproduct. Making people in Italy feel closer to me, my mom, my dad, my grandma. everybody that's in Italy, they kind of know what's going on in your life. And people love that. I think that's so true. Like, I'm a car girl. So I go to different car shows. Right. People want to relate to you. So that's part of like how they're checking you out. Then they need to feel like you're my kind of people, you know. Yes. And even if you're referred to them, you've got a better shot at doing business with them if you're referred. But they still have
Starting point is 00:09:42 to feel warm and fuzzy about you to trust you. And they're still going to check you out. And I, I sprinkle a fair amount of personal into my because I use my personal Facebook page versus my business space. I don't find much value in the business one. It's there. But I do it more. My business is pretty much mixed into my personal. So it's a 50-50 shot. That makes sense. You know, dogs, your cars, your love, travel. Like I got to do a really fun thing. You might like this. I like cars. But I'm a classic car girl, but I went on a verve rally in Portugal where we drove exotic cars. Oh, nice. Yes. So there was 40 some people and there were 20 some cars and we were going top speeds
Starting point is 00:10:31 through the mountains in Portugal, incredible, and making new friends all around the world. So it was a combo business fun trip for me because I wanted to meet these high network people as connections for me doing global, outgoing. referrals right but it was so much fun so I would post a lot of that in my social media and people were following along now some people wanted to just see the countryside of portugal some were really interested in the cars and some just like seeing my daughter and i hang out and just have a blast doing this so yeah it was great and i learned a lot on that trip about what's going on in england and where how the tax scenario just had so many millionaires and billionaires leave England and still are.
Starting point is 00:11:22 Well, then I went on ChachypD and I said, where are they going? And they said Dubai, Portugal, Spain, Italy, Mexico, Dominican Republic, a lot of different places. And I thought, well, great, I'm going to work on where that path is and start to try and build connections in those countries both coming from England and where they're going to. But I, so I love that you said you started out doing it all in the beginning. Right. And then you saw that it is. It's a second business.
Starting point is 00:11:51 We have to be marketers. And you were the most exciting for me because I saw that you were on every platform. But I thought, well, this guy's got help. Otherwise, you can't do it all. And I went and liked, I think just about everything you were a part of just so that I could be connected to you. Because it's so important to market. Yeah, absolutely. And learning the difference between marketing and advertising, like all of that.
Starting point is 00:12:16 And even going back to just, you know, as a listing agent, I can tell you one thing. Like the majority of 99% of real estate agents do passive marketing. They take nice photos, hopefully, nice videos, posted in the MLS, do a couple of open houses, postcards, and hope for the best. That is the old way. That doesn't work anymore. Now you should do, now you could do so much more. Amazon can track you with the ads.
Starting point is 00:12:44 You could do that for real estate ads too. I could pontificate and talk about this over and over. It takes a lot of know-how and you have to spend years to learn it and own it. But once you could do that, it's like you really set yourself apart in your market. You set yourself apart and people are like, you know, that's the way, that's the way of the future. That's the way real estate should be marketed. And I'm telling you, every brokerage, it's pretty much, you know, that you can't rely on your brokerage for marketing. I mean, seriously, you can't because there's just a lot of vested interest
Starting point is 00:13:17 and conflicts. Vendors go to them and they send you what the venters ads are doing. And like, I don't know. Maybe there are some amazing brokerages out there, but the majority of them, I've looked at all of the marketing and everything. It's pretty much all the same. It's just reashed in a different way. But that's the, and it's upon the agent to do something that it's extraordinary for their clients, the agent that's to come up with that idea. So I was, there's an agent here in my area, a Corcoran is the company that he's with. He does high, high price point properties. And one day I saw a post that he did on Facebook and it said, I'm going to have this brand new construction waterfront home by this particular well-known high-end builder.
Starting point is 00:14:04 And we're going to have content media day. And you can come with your videographer, your drones, and we're going to be here all day. long you don't even have to tag me and it was going to be from nine to four all day long and i'm and i'm thinking he's going to bring so many agents in the door this is brilliant because exactly something to them right and so i i had him on my podcast afterwards and i said how many people do you get in the house that day because it was stellar and he said 275 i said i know that you said they they didn't have to tag you. How many did?
Starting point is 00:14:42 He said 150. I said, I knew it. I knew they would and you knew they would too, right? That's unique marketing. And he has that. Exactly. You nailed it. You 100% nailed it.
Starting point is 00:14:55 We have to think outside the box. We have to do things like that. And that's the kind of agent that the consumers of today deserves. Yes. The neighbor, you know what my slogan is, my slogan has become? I kid you not. I'm writing it on the back of my business card. I say, it says, I'm not your neighborhood realtor.
Starting point is 00:15:12 I'm not your neighborhood realtor. If you're expecting somebody who bakes the cookies, you know, nothing wrong with that. But that kind of right now, that's such limited exposure. And interest rates a little bit higher. It's not 20, 22 anymore. It's not 3%. Now at 7%. You got to look for those buyers.
Starting point is 00:15:31 You got to look for those investors. You got to look for those people. And I've come up now, I can tell you that in order for me to do a sale, because we keep everything. The key performance indicators in my business, we track them all, we had spreadsheets, we check them every day. I have to touch 100,000 people
Starting point is 00:15:49 before I get a conversion when it comes to selling a listing for a buyer, whether they buy it or not, but 100,000 people, before when interest rates were 3%, you know, with like 5,000 clicks, you get somebody to write an offer, right? Now it's different,
Starting point is 00:16:08 but it's okay. I have the tools to touch 100,000 people, right? Because we have the help of Google. We have the help of meta. We have social media. We have built in. So it's an example of what you gave that 275 people go there. They all have followers.
Starting point is 00:16:24 They all have things, you know. And quickly, it's exponential. And you get to that number when you get the conversion. It's so mathematical that it's kind of crazy how it's like. And we see it with the advertising too, right? Like, you know, people buy leads from Zillow, whatever, and think there's a conversion rate, right? There's a conversion rate. It's like every 50 leads, you get one phone call or whatever.
Starting point is 00:16:49 Every 100 leads, you got one appointment. Whatever the conversion rate is, you're going to stay within that range. So once you figure that out for your market and for your product, because it's different, right? Right. If I'm selling a condo, it's different than if I'm selling a new construction. Absolutely. Do construction have different audiences that are one bedroom condo, right? So you have, you know, that.
Starting point is 00:17:11 So maybe it's $100,000 for a condo. Maybe it's $50,000 for a fixer. Maybe it's $75,000. You know, the secret sauce, it's in the numbers and it's in what you look. And it's recognizing who your pool of buyers is, where they're coming from. For me, the first thing I'm doing when I'm walking through a listing appointment is I'm analyzing, first of all, does anything need to be done to the house? What do we got to do here?
Starting point is 00:17:33 do I have a team player on the other side of the contract here? Are they going to try and force me to tell me what price it is? Are they going to tell me what they're not going to do in the house? If they're not a team player, I don't also want the listing. I'm willing to walk away. Now, in the beginning, I was pretty hungry and may have taken more than I should have. But those are good lessons because they teach you. You don't need to do that because it costs you money.
Starting point is 00:18:00 And then I'm also figuring out who's my buyer, who is the buyer for this property? I had one that was a $5 million listing. It was my only, that was the biggest one I ever had. But I'd worked 12 years to get that through how I was staying in touch, right? And I'd sold other homes that client had, but this was the big one. I wanted the big one. And this was probably four or five years ago.
Starting point is 00:18:23 And it was very taste specific for the area, very or innate, unique, beautiful waterfront home. But it also hadn't been taken care. of and I had a couple splitting so he wanted a certain price she was willing to just let it go and blah blah blah so I was dealing and this is common this is common in real estate right every everything I just said and so I had to figure out how am I gonna who's where's my buyer coming from that wants this because my pool was small and and I needed to get this all over the place as far as where I could present it and I gave agents permission in our company to market it as if it was theirs, no matter what state
Starting point is 00:19:09 they were in. And I said market it, and I'll get you the buyer side of the commission, the referral. I get a buyer here, agent here, and you'll get the referral. I don't need it. I don't want to do alongside that because there was conflict. That was the last thing I wanted. And anyway, I had a buyer in 11 days, and he came from Ohio. I'm in North Carolina, came from Ohio.
Starting point is 00:19:33 And he had an agent who lived in Florida. He was offering me a full-price cash offer. And wanted to write a contract. I said, no, you need to come here. I want you to see this house in person. You know, pictures are great. And I had great pictures. It had to come here in person.
Starting point is 00:19:52 And he had a similar house to it. That's what drew him. But how he found it, he had done a Google search for Lake Norman Mansion. Well, that was never one of my hashtags. So I knew somebody else had brought, somehow got the buyer there. So anyway, he looks at the house and he was a builder and he could see all the different challenges. And the seller had filled out the repair thing as if nothing was wrong, no disclosure, but had lived there 12 years. And so the buyer says, well, I'm not given any due diligence, which is required in our state.
Starting point is 00:20:26 And I said, well, I totally understand that. And, but anyway, my amazing thing was he was looking for that style house. That's what I'm getting back to. He wanted to be on that lake. And that was like his other house. And he was going to keep the other house. This is going to be a second home. My point being is I was targeting as many places as I could to reach out all over the United States instead of just my circle.
Starting point is 00:20:52 And like going back to what you said, if agents are just putting it in the MLS, even if they boosted it a little bit, that's nothing compared to what you've got to do. Exactly. I agree. Today's consumer deserves better. Real estate agents are stuck in the 90s, most of them. It's the truth. For as much as I love realtors, the majority of them are stuck in the 90s and are doing
Starting point is 00:21:16 marketing as if it was 1999. Yes. There is a different way to do it. It's called active marketing and barely anyone is doing it. And there's definitely a lot of potential in doing it that way. And you got to, it's a true value proposition to let your client know how you could do things differently than everyone else. What are some of the things that you do different for your client? I mean, I have a huge laundry list.
Starting point is 00:21:42 Like, I mean, I'm not kidding. There's like almost 200 advertising points. We use Trello as a project manager for like, we have specific cards with specific tasks that we do for each one of the listings. A lot of it, as you can see just by Googling me in. involves media and it involves videos. But beyond that, you know, there's also like the specific outreach that you do. Like I give you an example. So, you know, let's say you are selling a condo in a neighborhood that you feel that it could be good for people who are downsizing, right?
Starting point is 00:22:16 Okay. So you reach, you do a type search of people that have owned their home over 40 years, right? Okay. So you could do that. That's public records. You can search it. Okay. chances are there maybe some of these people now you have a list now you've got a list and that list
Starting point is 00:22:32 it's how you reach to that list that's magic you know like you know you could do you don't have necessarily to do interruption marketing where you are you know but you can make sure that the information reaches them so target like you i think i believe you said something to that effect but a buyer profile is very important it's to look at the asset you're selling and saying who would be the buyer for this. In a neighborhood where every home is selling for a million and you're selling a five million dollar home because it's giant, et cetera, et cetera, the guy next door may not be the right buyer. You have to find the right person. So, you know, we could go, there's, the layers are multiple. And also there's part of me that says, I don't want to give everybody the secret sauce, but, you know,
Starting point is 00:23:16 it's not like that, you know, there is definitely, you definitely, you definitely listen anyway. Many won't listen. Yeah, but look, I have a video that talks about, the title is like behind the sale precision targeting. It talks about how we build buyers profile essentially for a listing and how, you know, like we market that. So that's a good resource for that. But a lot of what is front facing, a lot of what the consumer sees about what I do, it's out there. So if you want to search and look, you can find a lot of, you know, a lot of the things. But like I said, we have an internal system.
Starting point is 00:23:51 I used Trello. I used to use Dot Loop, which was just too clunky. So we ended up moving to Trello, which is a great project management system. And we have listing workflows, buyers workflows that involved not just your typical, get the listing signs, clean the property, take the picture, all of those. But then we also have like 200 marketing points that build upon each other and escalate as time passes. So if a property sells in one week, wonderful. We'll do what week one requires.
Starting point is 00:24:24 But week two uses the work we did on week one, adds new work, and now the reach expands. So it works in an exponential way. It works from the dot, you know, kind of like this, this, this essentially. So by week eight, we have the touches that we need, right? It's like 100,000, whatever. And if not, then there is also, you know, something else kicks in, week nine, except. So we've really built it. I've worked so hard to build something like a system that works and every market is different and every budget is different. Like in LA, we can afford to spend on marketing a listing. I don't want to throw exact numbers out there, but thousands of dollars that are spent on marketing and listing, especially for a high-end listing, right? Now, if you're selling a property that you have to go based on your budget, you can't put all your commission in it. But I'm telling you, it's not uncommon. to put, you know, like thousands of dollars in the marketing, which I think it's worth it,
Starting point is 00:25:22 you know, because, you know, we get, we make good living and it's good to put it back in the business. And I think that the consumers deserve it. Hey, let me ask you this. What kind of commission are you getting out there? Because here, we were always getting three. And now it's, uh, the norm is two and a half. We've been on two and a half. I mean, I personally, you know, like two and a half, it's, it's my fee for selling real estate. Two and a half. And then, you know, whatever the buyer agents require, now with the new regulations, the buyer agent has to ask. But I tell my sellers, you know, like just so you know, this covers my fee. And then the buyer,
Starting point is 00:25:57 if they pay for their own agent, great, which I've never seen happen. But if they don't, then they will ask for you to pay it. So you should expect, you know, to, you know, whatever the circumstances may be, comes with the offer. And that's another negotiating point. But for me, you know, it's been, yeah, two and a half to make. I mean, it depends by the price. point, you know, like some price points, you know, you adjust accordingly, whether up and down based on you have to make a living and you want to make sure that there's enough money for marketing. So all of those things play a factor in it. Yeah. And I think that's the big piece that you just said. We're here to make a living.
Starting point is 00:26:33 I look at what's my net. So when I look at a price point that I want to work, I'm always figuring out what's my net so that I, I mean, I pretty much know my low price point that I'm going to to go and I pretty much know the amount of the commission percent that I'm willing to go with some fluctuation sometimes depending on the need, as you said, you know, not everything is cookie cutter, you've got to adjust, but my basics, and I teach agents, you know, you can go out because around here we'll have a $200,000 house and they may focus on a $200,000 house, but they could focus on an $800,000 house because there's plenty of sales in that market. I said, you know, what's your net?
Starting point is 00:27:16 You know, can you afford to keep selling $200,000 houses marketing it? And I said, you have to build a business and just like you've done with the systems are so important. Using Trello makes it clean and easy. You know, your systems that you've laid out and they didn't come overnight, you know? Oh, no. This is where Chad GPT can help, though, because there are systems that are out there. and you could say to chat, you know, do some deep research, you know, what are some of the best realtors that are out there that are sharing their stuff doing to create systems that I can
Starting point is 00:27:54 be more effective and benefit from. And you start there. Yeah, you want to hear something interesting about this subject. I was in, I did one year of Tom Ferry coaching. And one of the things that I kept asking was like, show me the systems. Where are the systems? They don't. It's focused on.
Starting point is 00:28:12 prospecting, you know, like the thing. And it was so interesting, I thought. I mean, literally, like, I would go and look at the PDF in the, I can't remember what it's called like in LUM or whatever, the thing that I would sign on to. And this is, it's all about generating business. There is such little focus about servicing the listing. It's remarkable. The whole thing, it's built on generating business. Now, but once you get that business, how do you do a spectacular job? There's literally like, it's so, and even like the educational social media, the mega open house, that's not the system. That's not the system. That's not like, it's truly what opened my eyes, Kathy, it's like the fact that I was, I started following something called, it was about Silicon Valley startups.
Starting point is 00:29:00 Okay. It was a channel, I think it's called the incubator, something incubator. Now it's like an orange logo. You can really, it's very easy. Airbnb came out of it, Uber came out of it, like all these startups came out of it. And the people talk about it about building a business, right? Building a business you can sell. Now, even if you, this is, this was a huge mind shift for me.
Starting point is 00:29:21 Even if I have no intention of selling the business, why don't I build the business that looks like something you can sell? Most agents don't have a business. They don't have a business they can sell. They have them and then a CRM. But if you have a system, a business you can sell, you have an actual model and you think about it, this is it. This is what it is.
Starting point is 00:29:41 You build it with that mentality. Obviously, maybe there's no market for it. Maybe there's nothing to sell. But you build it with the mentality of like, I'm building something that can be valued and that can be sold. That was a huge shift. That's when we started working on systems. That's when we really started using the power of, you know,
Starting point is 00:30:01 we run our business in the Google workspace. So, you know, like all the, you know, really starting to use all the spreadsheets and really starting to use like the email templates. The response says, now I have 250 that was built internally from us, templates, that provide updates and answer clients' questions. Like, I always put my own sprinkle in it, but it's so, you have to streamline the work. What is this AI good for if we don't use it to become more productive? Increase productivity. For analyze the data, it's been, I use AI every day.
Starting point is 00:30:37 For me, for me, it's been a game changer, particularly for me or the voice AI. So I talk into AI rather than typing into AI. It's very useful. And now we just started experimenting. I'm going to give some tips and tricks now. We just started experimenting with Runaway ML, which is, you know, it's a video generation platform for AI. And we want to get to a point where we can start doing AI videos.
Starting point is 00:31:04 So forget about filming anything. just building the video through AI. Like that stuff, that's probably next level. The system is not good enough yet to do it, but it's a good implementation. And we use services, you know, like two-body, things like that, to do the thumbnails. Everything is AI generated now.
Starting point is 00:31:22 Like I'm telling you, you can really, it feels overwhelming until you learn the systems, you know, and until you find the right people. I suggest any agents who get serious about this, you've got to be able to hire somebody. got to work hustle hard so that you can have a full-time assistant. That's going to make the difference. You need an assistant. I'm not a proponent of having a 50 agent team, but you need an assistant. And then eventually your next step is you need either a buyer or showing agent, like,
Starting point is 00:31:51 you know, kind of a thing. Once you start building that core, then you can focus really on. Because if you're if you're taking, driving people around, nothing wrong with that. But if you're using your focus for that, it's very difficult to grow the business. And, in, in Another thing that I want to say, I'm kind of pontificating, but this is important. It's you got to be the quarterback. Yeah. You got to serve. You've got to get the business and serve it.
Starting point is 00:32:16 I belong to a networking group, very similar to what you belong. And there is a very successful attorney in the group. He's like, he does, he's a partner in a firm. And I was like, but you do a lot of networking. How are you, what are you serving your clients? I was like, you know, asking, I always see it. There's networking events. And he was like, I have a partner.
Starting point is 00:32:35 we share everything 50-50. My job is to get the business and I hand it off to him who ends us the same thing. We kind of like shadow each other. And I was like, oh, that's brilliant. He's just focused on business acquisition. And the other attorney is focused on handling the case. And because of that, because they have to know-how, both of them. So anyway, that was another revelation that I had like a few years ago.
Starting point is 00:33:01 Yeah, I love that. And I think the bottom line here is there are real, that just live through each day, just getting done, the tasks that have to be done, they're not at all treating it like a business. They're also usually behind on their taxes, and they're living paycheck to paycheck because they're not running it like a business. This is really meant for entrepreneurs who want to really run it like a business. They're the ones that are succeeding. I met this guy. He was in the top 100 at KW, and he was checking out,
Starting point is 00:33:35 EXP and I met him at an event. And he was telling me, he's from California. And he was telling me the volume, the massive dollar amounts that he did. And I said, do you have a big team? And he goes, no. He goes, I have people that fill different roles. He goes, I got someone who's in charge of the office, someone who's in charge of the marketing. I have a showing agent. I don't even talk to my clients except on the initial call. And I tell them I'll talk to them on Fridays. He goes, everybody else is already in tune with how they talk to the client and take care of. And we do outstanding work. Clearly he did. He was top 100 in all of KW. And I said, so yours breaks down to systems and roles, assignments and in harmony. He goes, that's it. And he goes, and I'm able to be with my kids.
Starting point is 00:34:24 And I'm able to have a life. And everybody is too, because everybody has their role instead of trying to build a team where everybody's trying to do the same thing. No. I agree with you. That's very refreshing to hear that. I love agents who do $100 million in volume a year easily. And there's solo agents with like a core team, a core strong team because you don't really need, I mean, there's also a business model where you end up becoming a broker essentially, even though they call, you know, these large teams with 50 agents, you're just a broker, basically. And that's fine. Nothing wrong with that. You're a broker who sells real estate on the side. But, you know, if you have 50 agents on your team, you know, it's, you know, it's not really a team.
Starting point is 00:35:07 That's my opinion, at least. But I would say that when you are able to find the right people to fulfill the right roles and you have the right system, I'm going to tell you a little story. I called somebody once, a great agent, very successful agent. And I remember on their voicemail, on their personal cell phone, it said something that kind of, I complimented him because it said, you know, sorry, I missed your call. I return calls at 2 o'clock. And I was like, that's so awesome.
Starting point is 00:35:35 Like, I already know when he's going to call me back, right? He said in a cool way. I said, I think he said, I checked voicemails between, and I check voices mail at 9 a.m. and 2 p.m. I'll call you as soon as I get your message, you know, something like that. Yeah, yeah. You didn't feel like he was putting distance. You didn't feel like he was like being too snobbish because you felt like,
Starting point is 00:35:55 oh, you know, this is the time when he checks his voicemail between those two times a day, you know, five days a week or whatever the, thing. Yeah, exactly. Yeah, it's always efficient. Well, this has been great. Got any other tips you want to share before we head out? You know, the other thing, I think it's important to really love what you do. I can be passionate about it. That makes, because, you know, your ingenuity will, will, your brain will start clicking if you have a passion. It also has to feel like a comfort. For me, learning about real estate and growing my bag of tools feels like an exciting thing. In the evening, After I finish dinner, sometimes I'm like, see if I could, you know, like, I read a lot of books and I love to, you know, like, hey, I can't wait to get there to my friendly book who's going to tell me something about how to, you know, use AI for this or how to, you know, I'm recently, I've been studying a lot on people who have done huge contribution in real estate development, like people who developed, you know, like downtowns and things like that. I love that. You know, I love learning about that. And we don't realize how important real estate is.
Starting point is 00:37:01 in the life of individuals. So I think I've got something that you may love. Glenn Sanford, he's the founder of EXP. He is now the, well, expe bought Success Magazine. And so several years back. So other people have been running it and he'll be in there periodically,
Starting point is 00:37:19 but that's not the exciting thing. He is a nerd. He is an AI nerd and I adore this man for the things that he brings as far as technology. So I was in Lisbon, at a black tie gala for luxury properties over there. And so he was one of the speakers. And he's got on his meta glasses,
Starting point is 00:37:38 and he's got some sort of circle lapel thing that was recording everybody. But he starts out and he goes, I love tech. And he goes, and I'm covered head to toe. He goes, these glasses are recording all of you right now. And he goes, and this little recorder is recording everything. So watch out what you say before you come up near me.
Starting point is 00:37:56 And he goes, and of course, our phones. And, but anyway, He decided to walk up to leave the international piece of EXP and he wanted to go into Success Magazine because of AI. And he saw all kinds of opportunities. So I'm going to send you a link because he's got a new link that's for any business, any field, anything where you can have an AI GPT. Do you know what I'm talking about?
Starting point is 00:38:26 And it's all about success. And you can say, hey, I want to fine-tune, systems and ask it whatever well you get this GPT there's no fee to it it's for everybody it's the coolest thing I ever saw there's no promotion of EXP it's just this and I said this is a give back gift on steroids and so I was I forget what I asked it the first time because I can get lost on all that stuff for hours and but it was just amazing and I will send you that that link to his post just so you can read it and see if it's something you would want to try.
Starting point is 00:39:03 And I'll probably put that in the description too because it's so good for everybody. And so I encourage you to check that out. I gave it to my daughter. I gave it to my son. I gave it to all these business people. And it's it's amazing if you feel that you can benefit from AI helping you create something, whatever it is.
Starting point is 00:39:24 Well, that's great. I loved it. I loved your systems. I loved so much what you had to say. It was right on target. And I think really beneficial for our viewers. And I hope somebody got some great nuggets. Yeah, and absolutely.
Starting point is 00:39:37 And you know what? Some parting boards, if anybody needs help and wants to reach out to me, feel free. I love to talk to other agents. You know, I love to talk to anybody. So if anybody needs any help and wants some advice, I'm approachable. Oh, I love that. I love being approachable.
Starting point is 00:39:53 Thanks so much. Well, that's it, everybody. That is our podcast for today. And I hope you found value in it. There was so many golden nuggets. And stay tuned for the next one. See you. Bye, everybody.
Starting point is 00:40:07 So thanks for joining me on this episode of Real Estate Riches. Wasn't that great? I'm sure you've got a nugget or two. I know I did. So if you liked it, please subscribe below. Share it with everybody. Make some comments. We really find that invaluable.
Starting point is 00:40:21 And if you're thinking that you would love to talk about this a little bit more, let's schedule a business strategy call. I'll have the link below. Let's see if we can't mastermind together and see if we can't. power each other. That would be great. So until next time, signing off, hope to see you on the next one.

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