KGCI: Real Estate on Air - The Big Agent Meeting

Episode Date: May 13, 2024

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Transcript
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Starting point is 00:00:00 Big agent meeting. My name is Russ Lag and I am your host today. And today we have a show coming up for you guys. We got a little bit of a twist. I've got a couple of the cohorts in crime, the guys that I work with on a daily basis in the growth department. I've got Frank Pinuto. He's running VP of Growth East, new title. And we've got VP of Growth Tony King, who's actually in charge of taking care of the people that are running individual states. And then we're going to follow that up with an amazing conversation between Brian Ellington and Go Go, Bethke. You better be talking about, of course, all things social media. So with that being said, we're going to start this right off.
Starting point is 00:00:34 And I'm going to jump into Frank Pinuto, Tony King. Come on down, guys. Jump on in here. What is up? How you doing, Russ? What's up, Tony? My brother, Russ Lagin. Happy Friday, guys.
Starting point is 00:00:47 Happy Friday. So we are going to do a segment today talking about growth. Guys, I'm shocked and surprised when we go out and ask people, and talk to people. If they don't already know us, a lot of people don't even know what the growth department is or what the growth department does. So I want to get into a little bit of that. And by the way, for everybody out there, I didn't prep these guys at all because I just want this to be three people having a conversation, real talk about what's really going on, what we really do, what really works, what really doesn't work. And we've got plenty of time to do that today.
Starting point is 00:01:17 So let's kick it off with a real simple question and warm you guys up. How's this sound? What is growth? What do you guys do? What do we do? What do I do? you want me to answer what you do or do you want me to answer what I do? Let's clarify here. And yeah. Do I have to ask Tony for permission. So I don't know. Oh my gosh. Oh my gosh. No, I'll go first. Right. So I think that growth, I can tell you what what I do is I help agents go from where they are to where they want to be. That's that, that in a nutshell is sort of what we do around here. And typically that's at the team level, at the brokerage level or the team bridge like as we call it. But we help them. them go from where they are to where they want to be. That also includes EXP agents, right? So expe agents that may be struggling in production or wanting to take things to the next level. Our job is to sort of tap them into the resources that they need to take their business to the
Starting point is 00:02:07 next level on the production side and or on the revenue share side if they want to grow and build an organization. They have relationships with teams and with brokerages. And we sort of leverage that relationship and give them all the up-to-date information. If we have some sort of special incentive that needs to happen, whether that's some captive firm, or a boost or drive or, you know, different things we can do little tools in our tool bag to be able to help it make sense sometimes from the perspective of a broker owner or a team leader. So that's what we do, at least in my opinion. I don't know. Frank, Frank does something else. I don't know what Frank does. What are you doing?
Starting point is 00:02:42 What he said. No. Well, yeah, and I'll just add to that. The other part is, you know, when we get into these to these discussions with agents or teams or broker owners, you know, it's about a partnership. I was on a call last week. It was interesting. And the person we were speaking with, I don't know that they were necessarily the best cultural fit because all they kept saying was, hey, we're in a negotiation. I'm just negotiating here with you. I said, well, I'm not really here to negotiate with you. We're here to try to partner with you. You know, this isn't a combative thing. This is something that we're trying to help build together. So I think we always come from a place of, A, is just the best fit for who we're speaking with for both of us. And B, how
Starting point is 00:03:25 we make them get to a whole other level? You know, there's this whole misconception out there that all we do is recruit. And that's just not true. We're not that. We're a production company first. And the reason why we are such a great production company is because of the quality of the people that we are partnering with. So I think getting that across is a pretty big deal.
Starting point is 00:03:44 And that's something that we work on every single day. Yeah. Well, you know, it is kind of funny because I do bump into this quite a bit. And they're like, you're the growth guy. So like, you're the recruiter. I'm like, well, that's like saying my mom is just my mom. Well, she's also a wife. She's also a daughter.
Starting point is 00:03:57 She's also a sister. She's also an aunt. There's all these different roles that each individual plays. And that recruiting component is only one small part of that role. So Tony, I love where you kicked off right out of the gate there. I mean, here's their stuff, right? It's house sales, right? Because houses equals money.
Starting point is 00:04:13 And then the other component that we do specialize in in addition to that is the people part equals money. So this is sell houses and do attraction. And people ask me all the time. Like, what do you get to talk about when you're here? I'm like, how about we talk about showing you guys how to sell more houses? and then I'll show you how to use that for attraction. And they're like, you can do that? Yes, it's not just a recruiting gig, right?
Starting point is 00:04:34 So there's a lot more to that. So let's break down a couple of the things with regard to this partnership. What are the types of people that we need to have in front of us? So like when we're looking for something saying, hey, when's a good time to call Frank and drag Frank in? When's a good time to get Tony in? What does that look like? Who are those people?
Starting point is 00:04:54 Yeah, go first. So as early as possible, right? So, you know, once you've had a conversation, and let me, let me, let me back that up just a little bit. Once you've had a conversation with an individual and they've expressed some form of interest in the model or a form of interest in taking their business to the next level, some pain point or some objective they want to hit, whether it's a positive or negative, once they've expressed something that we can do to help them, then bring us in the process as soon as possible. say, hey, I got this guy. He's struggling with this or he wants to do this or he wants to expand or, you know, she's looking to go international. She wants to cross state lines, whatever it is, at that point, bring us in and then we can sort of
Starting point is 00:05:35 partner with you and take it, take it from there. Excellent. Yeah, and I'll just piggyback off. Yeah, I'll pick it back off of Tony because we just, we get this question all the time. A lot of the a Aces are calling us saying, hey, listen, I need to know the details about boost. I need to know the details about thrive. And what I keep telling everybody is you don't necessarily need to know the details about
Starting point is 00:05:54 those. You know, general oversense is fine, but that's what we're here for. And quite honestly, people keep asking about those programs. Those programs have always been around. We just give them a fancy name. And it's not the only thing that we have. So to Tony's point, it's very important that we get in early on these discussions because, you know, we can kind of really get an idea. And there's four, and I tell us to people when I'm going to, when we train on the state meetings and whatnot, there's really four things we're trying to identify. Russ, I know you and I talking about this all the time is we go on these meetings and it's where are they now where are they trying to go yeah what vehicle what tools do they need to get there and who's going to help them
Starting point is 00:06:36 so these are the four pillars or the four pieces of the foundation that we try to use all of us as a growth team that we use it's not just about get on a call and give me your numbers there's a lot more too within that we need to find out where they want to go what's their vision for their team and their business. And then we try to come up with a way to make sure that we can make that partnership happen. That's beneficial for them as well. Yeah, I think it's kind of interesting, excuse me, it's kind of interesting that there's so many different conversations that we can break down into really this simple recipe. And this is kind of the recipe I've used for many years. And anytime I sit down with an agent, right, when I was doing recruiting and I've talked to thousands
Starting point is 00:07:14 and thousands of agents, it's like, how do we make this make sense? And a lot of people like, well, Russ, I don't like, but I don't know all the EXP stuff. I'm like, it's not. not about EXP. It's about them. So this conversation makes it about them. By the way, guys, you can use this conversation with buyers. You can use this conversation with sellers. You can use this conversation with children. You can use this conversation with spouses. You can use this conversation with attraction. This is like a one size fits all really great recipe for a for a conversation with a person. Where are you at now? What do you like doing? What do you not like doing? What's working for you? What's not working for you? Guys, you can apply that to a ton of different things,
Starting point is 00:07:50 not even real estate related, right? And then where do you want to be? What does that look like? What do you want that to feel like? What do you want to experience? What do you want to have in your life? What do you want to have more of? And then the last part is like, how are you going to get there? If we could show you two or three things that help you get there, you want to talk about that? Heck yeah. Guys, that whole conversation then becomes about them and it becomes the most powerful conversation in the world because almost everybody else sits down with people and says, well, we do this and this and this and this and this. and you just keep throwing stuff at them until they're like, well, tell me more about that, Russ.
Starting point is 00:08:22 Like, tell me what you want. They'll tell you exactly what you need to sell them. So that recipe works across the board. So I love that you brought that up, Frank. So let's break down a couple different things here too. So we've got three different categories we can talk to and we do talk to, agents, teams, and brokerages. Okay, so let's talk about agents.
Starting point is 00:08:41 What does that look like? Who are we looking for? Who should agents be looking for if they're going to add attraction into their business? Everybody. So that's usually where I start there. Realistically, again, it's about that particular agent where they're trying to go. Anyone is looking to grow, right? We're not in the agent collection business.
Starting point is 00:09:03 We are in the agent growth business, right? So we want to partner with an agent like Frank said and help them grow, help them get where they want to be. So if they have goals, ambitions, they want to make more, they want to spend less. I think that this is definitely someone that. sort of is in that in that target range that you want to go for yeah absolutely frank what would you add to that yeah i would add that there's nobody that's too big or too small you know and i think a lot of people they they don't um well i was going to call you guys but i was going to do this but i didn't
Starting point is 00:09:34 think you would want to you know we hear that all the time and we are here to support you that's our job our job is to support all of you the agents and help this company grow we will talk to anybody and i think that's the thing that people need to understand you can reach us any time have any place on workplace. We're always available. But that's what we are here to do. Number one is to focus on growth of the company and support all beauty agents. So everyone, everyone is open for business, is my point. Yeah. So I think when we go back to recruiting, if you say, Russ, what are you looking for? And people say to me, they come to us all the time. They're like, well, Russ, I'm looking for like, I just want to hit like big hitters. And I'm like, okay, cool. So I want to create big hitters.
Starting point is 00:10:14 Yeah. The big hitters don't really want to move. Like they're going to move when something happens. I've told this story more than once. It's like you've got an eagle in the bald eagle in the tree, one of the most majestic animals in the world. Like what part of the, that eagle doesn't need you, right? He's hungry, he jumps off, flies down the lake, grabs a fish, comes up there, eats it, spits all the bones at his buddies, and he's bored. So he goes and beats up a couple other birds because he's got nothing else to do. Then he's tired, takes a nap in his nest. Like at what point does that bird need you for anything? Well, that bird doesn't really need you for anything until a hurricane come and blows a tree down or a fire knocks it down or somebody chops a tree down or,
Starting point is 00:10:49 you know, it's an outside thing that happens that makes them think, hey, now I need to move. But you don't want to be the person that chopped the tree down, right? And I think that's what a lot of people do in this attraction thing is they go and they're like, well, how do I chop the tree down? So the bird needs to move. I'm like, no, no, no, no, no, no. So what I like to filter for is motivated, driven, and nice. Motivated, driven, and nice. If they're a cultural fit, motivated, driven, and nice, we can turn them into anything. Very simple. And the other thing is, Ross, is I've always subscribed to it, not just in business,
Starting point is 00:11:19 but in life. I talk to everybody I meet because you never know that that person you talk to could be the person that changes your life. Yes. You really don't know. And everybody has a story and everybody has something going on. And, you know, if you live your life without trying to uncover that or learning about other people, you know, how we're going to grow as a person.
Starting point is 00:11:41 So to me, to answer your original question, who do you speak to? You speak to everybody. You speak to everybody. So where do I meet agents? Tony, where do I meet agents that fit some of these criteria? I tell people to start with your phone, right? Because in most cases, if you're an agent coming to me saying, hey, where do I meet agents? I say, hey, pull out your phone because you probably got 10, 15, 20. And if you've been a producing agent for a while, you've got 100 agents probably already in your phone save there. So I would start with that. And that's a pretty good, dag on list. of agents that you know and then even family members and cousins and whoever you bought your house from and all that kind of stuff. So usually there and that right there will get you to a point where you can start really making some major decisions in your life and having a potential to sort of change your lifestyle just by the people that are in your cell phone. Beyond that, you know, of course you've got association events. You've got, you know, other events, trainings, and seminars and all those kinds of things as well. That's a great place to start as well.
Starting point is 00:12:39 But again, I've seen people that have built major, major businesses just based off of their cell phone. They never had to go outside the network of people that they've previously known and done business with. And they've crushed it. Yeah. Good. Frank. What would you add to that? Yeah, I'll go to the other side of the spectrum where I encourage people to look within their own organization to see where the gaps are.
Starting point is 00:13:01 What kind of people are you looking for to add to your own organization, to your own brand? They don't have to work for your team. If you're trying to build something across the country, it doesn't matter. You know, if you are looking at your organization and you're into attraction and you're looking at, hey, I've got a bunch of cappers, but I don't really have any good influencers. Yes. Start getting on social media. Who are the people out there that are on, that are influencers? Now you're calling them with their purpose.
Starting point is 00:13:24 Hey, Russ man is Frank Minuto with DXP. And look, you know, I love what you're doing on social media. It looks like you've got, whatever, 4,000 followers and all that kind of stuff. Well, I'm looking to add to my brand. I'm looking for some, a business partner. to help grow my real estate brand. Maybe I can help you grow yours. So I'd like to have a conversation about, you know, what you're doing on that.
Starting point is 00:13:44 In other words, you're filling holes. Or they take the other side of it. What if you have a bunch of influencers on your team, but you don't have a lot of cappers? Yeah. Now you're going after the producers in certain markets. You can look at their volume and say, hey, man, I'm able to get this person to be a non-capper to a capper or a capper to an icon agent. Now, I'm looking at their thing. Hey, Russ, this is Frank from EXP.
Starting point is 00:14:05 now I'm following your business. You're doing a great job. If I can show you a formula that might get you to another level where also you're getting some ownership in a company and blah, blah, blah, blah. Would you give me five minutes or 15 minute of conversation? Let's grab a cup of coffee. I don't do lunches anymore or too long. People don't want to do that anymore.
Starting point is 00:14:21 They don't want to commit to it. They don't commit to it. But they will commit to a cup of coffee. Yeah. Because it could be five minutes. It could be an hour. You don't know. But I always find, Russ, that when you call someone
Starting point is 00:14:32 where you're reaching out to somebody with a specific purpose, with a specific message, then I feel like your chance of landing it in that conversation increases very highly. It's no different than when you're farming. If you're putting the same message out to 1,000 people in your farming in production, you might get a hint here and there. But if you're going to a specific seller with a specific pain point for a specific you're going to have a lot more success.
Starting point is 00:14:57 So it's the same concept. So you like the concept of niching down, right? Yeah. Instead of you're like shotgun technique, you're going to go for a specific type of thing. So some of the messaging behind this that you can start using on social media is, hey, guys, if you're experiencing this, we have a solution. If you don't know where your next deal is coming from, we have a solution. If you're frustrated and aggravated in this business isn't what you thought it was, we need to talk. Those types of things kind of get to a feeling because if you can get them to feel something, you can get them to do something. If you can't get them to feel something, they're not going to do anything, right?
Starting point is 00:15:32 So one of the things that I really like for real estate agents, we're talking about helping build that second part of this equation. First part of the equation is houses equal money. Second part of the equation is people equal money. And by the way, this thing for most of your real estate agents is going to come from this thing right here, the house sale thing. So in all these house sales, mostly house sales, 95 plus percent of the time, there's realtors on the other sides of the deal. There's also agents that showed the property. There's also the title person and the mortgage person and the insurance person and the inspection person. and if you add up the total touch of all of those people,
Starting point is 00:16:06 you can come up with 821 people that you can add to your realtor sphere of influence. Now, the title person connects to 200, the mortgage person connects to 200, the insurance person connects to 200, so forth. But when you're looking at, you've got one agent, you've got 20 people that showed the house. That's an opportunity for you to add some people in. Hey, Tony, here's my script for that. You want to hear the script for that? Hey, Tony, I don't know the house at blah, blah, blah, lane, right?
Starting point is 00:16:31 And the other piece of that, Russ, that you're talking about. touching on it's really important too is those lenders especially the ones that you have relationships with entitle or attorneys whatever state you're in they also speak to the agents they know who's unhappy so you know the other part if you have a close enough relationship with somebody i'm like hey tony listen um i know you deal with you got how many people when you're i'm frank i deal with you know 30 different agents and i hear anybody complaining anybody seen unhappy to you where they might be open to a conversation for a you know for another opportunity you know, and they know things.
Starting point is 00:17:04 They know things. So, you know, leveraging your relationships is a big part of this as well. Yeah, I think the focus then is add value to all of those people, not try to to fleece them, add value to them, find things. Hey, everything that I send to my sellers, I send to every agent I know. Like, hey, by the way, here's what I send to my people. And they're like, really? Why do you send me all your stuff?
Starting point is 00:17:22 Because I just want to make sure everybody in this business knows better and does better and adds value to their people instead of just going out fleecing people. It's just, and the more value you add, the better off you go. Okay, so we got two other categories and they kind of overlap a lot. Teams and brokerages. What are we looking for in teams and brokerages? Yeah, so I'll go first again there. I think that it circles back to a goal that they're trying to achieve or it is a problem they're trying to solve. That really is the two categories that teams and brokers have fallen to.
Starting point is 00:17:55 Either they're trying to take things to the next level. It's funny because out of the hundreds at this point or maybe in thousands, I don't know, calls and things that have had. No one I've ever spoke to is that they're trying to stay the same. Everyone has said, hey, I'm trying to fix this problem or I'm trying to grow. And those are the exact sort of candidate that we're looking for because we are uniquely positioned to be able to help them in both those categories. Yes. Good.
Starting point is 00:18:19 Frank. Yeah. So with that is then coming up with the plan to show them what that path looks like. Right. So when it comes to teams, most of the time, most team leaders are super competitive people. I mean, I think we all know that. And, you know, I think a lot of them get stuck. Here's the thing that I like, and I'll tell us to everybody on our phone calls.
Starting point is 00:18:38 I think, you know, collaboration is obviously the strongest thing that we have in this company. Yes. But if you look at that even a little bit deeper, what I love most about EXP, everybody in this company has a peer group. Yes. And that is not the same anywhere. So what happens when you are that team that's at the top of the totem pole in your office? Who's your peer group? They usually have to go outside their company.
Starting point is 00:18:59 Most of the time, everybody within their own office is coming to them, you know, asking them for advice, how do we get better? But who do they have? So what I love about this is explain to everybody, you have a peer group. We have a path to get you to the next level. Again, it gets back to those four questions at the beginning, but where do you want to go? And when we talk to team leaders and understanding what their vision is, then I go to this piece, which is there's two ingredients to be successful at EXP, in my opinion. This is just a frankism. One is to think bigger than you've ever thought before.
Starting point is 00:19:29 So you're a team leader now. You think you're thinking big now? Yes. We are a borderless company. And then number two, plug in. You plug into the people and plug into the platform, especially for team leaders. If they can plug into the people and the masterminds and all the stuff and the information
Starting point is 00:19:44 that's being shared every single day at this company, the growth is going to happen. All we have to do is show them, get them on the right path. So I think when you're talking to teams, and it'll bleed into brokers also, obviously. But when you talk to teams, it's making sure. sort of you can paint the picture for them and give them the vision and understand you can grow here. You will not be stunted here as you are in your current situation. Well, you know, it's kind of funny when we talk to people and they're like, you know, hey, I'm kind of top dog in my area.
Starting point is 00:20:12 And I'm like, hey, we've got a team that closed multiple teams that closed over a billion dollars last year. So would you like to see what they do? Other people, you're like headblower. You're like, I'm sorry, what? Like that number doesn't even make sense. Is somebody doing 100 million, 200 million? And the jump from a $200 million big team to a billion, that's a big jump, guys. Because like everyone's going full throttle.
Starting point is 00:20:34 It's not like they're like, yeah, I'm kind of mailing it in. I'm going full throttle. And my full throttle and my skill set got me to hear. And a lot of those people still want more. So there's typically three categories that teams and brokerages fit into. And Tony, you touched on that briefly there too. So let's get clarity on that. One is they want out.
Starting point is 00:20:51 They don't want to do this anymore. We bump into a lot of team people. I say, hey, listen, if you could say, slammed into a brick wall, light it on fire and walk away. You'd work less hours and make more money. And they're like, yeah. Sign me up. That was easy. All right. Go to join.exp. Yeah. Growth at, right? So there's some people that just want out because what they built is not serving them. What they built is not getting them this. It's got them stuck here and they still want more. So sometimes it's how do we show you how to get out of what you got into. That's a big part of the
Starting point is 00:21:23 conversation. The second one is shift. It's like, hey, I want to keep doing this, but I don't want to do it like this. And we see that a lot of times with brokerages because the bigger they get, the more time they're spending doing stuff they don't love. So if we can get you back to doing what you love and show you how to go instead of thinking 300, start thinking 3,000, does that interest you? And that guy goes, that's me. Dude, that's me. Right. So you get them to feel something. Now I think, hey, how do I do that? Let's show you a couple ways to do that. And then the last one is level up. They're like, hey, I got to a certain point. Man, I'm top dog here. How do I level up? I got to hang out with people that are bigger, better, stronger than me to get me to be stronger. So the faster runners
Starting point is 00:22:01 you run with, the faster runner you're going to be. Right. And that's just the way it works. So leveling up, you can align and level up. So once you get to the core of this, it doesn't matter how big that company or team is. Once you get to the core of which one this is, that is super easy to show them the path to get to where they want to go. That's what our team does best probably, right? Yeah. And then the last piece, and I know we're out of time, they're like dropping notes and flags and stuff everywhere. But it's just Just on the sort of brokerage piece that you hit me to and that you really recognize, Russ, is the legacy question. Right.
Starting point is 00:22:32 So as you transition into brokerages as well, that's one other piece and one other sort of niche to sort of go after is folks that have crushed it, but they're like, what's next? Right. So what do I do now? Like I built this thing. It's incredible. It's not killing me, but what's next? What's my legacy?
Starting point is 00:22:48 What's the story people are going to tell? How do I pour into the real estate community going forward? So that's sort of the last kind of niche, the last level. that you want to look for. Good stuff. Last words, Frank. Yeah, brokerages are certainly a very rich target right now. Broker owners are tired. They are not making money right now and they are losing agents to us and other companies. So right now, they are more open and receptive to conversations than I've ever seen in my career. So I would say, don't be afraid to talk to everybody's open for business, for sure. If I can get you in a conversation with someone who can help you talk through
Starting point is 00:23:21 where you're at now, where you want to be, and how you're going to get there. Would you take that conversation. If they say yes, every day, drop them over to us. We'll help them out. Okay, so we've got a quick graphic here to show you guys how to get in contact with us. So here you go. You guys can hit this puppy here. There'll be a link in the, in the comments. So you guys have the ability to connect to us and get scheduled. If you've got something you want to talk through, make sure you connect to us and you can
Starting point is 00:23:45 connect that direction. So that's, of course, Amy Weaver, our boss, pretty cool, right? Great graphic you put together, Tony. All right. That's all Katie. I thought that was you. No. You made me look pretty, so thanks. All right, guys.
Starting point is 00:24:02 One last thing. I've worked with a lot of people. I've loved a lot of things I've done, but I have loved the people I work with as much as I love working with you guys. You guys are amazing, and I'm proud to work with you guys. Thank you, my brother. Hey, they got the trip. What's on the call today?
Starting point is 00:24:18 Right? My brothers. That's it. That's it. Three musketeers or three something. Russ, you're doing an awesome job, everybody. week with this man. The company appreciates it. We appreciate it. You are the man. Thank you, sir. I appreciate it. All right. See you guys. There you go. Tony, Tony King, Frank
Starting point is 00:24:34 Pino, both FeePs of growth. We work basically together doing the stuff that we do. And we love helping people and taking businesses to the next level. And you can see it in the soul of what these guys talking. So I hope you guys got something out of that on attraction and just making connections with people as you're going through this business. All right. Next segment we have coming up we've got the one and only Brian Ellington coupled with the one and only incomparable GoGo Bethke social media queen of real estate I'm going to kick it off to you guys Brian and gogo you guys take it away all right thanks for us we appreciate it go go how you doing oh I'm so excited and excited to be here I've been looking forward to this so last week our illustrious leader Glenn got on
Starting point is 00:25:17 and announced rev share 2.0 so we thought it would be a great opportunity to bring an amazing attractor like yourself to come on and share a little bit about attraction. Now, we have your upcoming coaching program that just launched. So those of you who are in the market to learn more about attraction, please do check that out. And we'll talk a little bit more about that in a second. But let's talk about attraction. Now, the first thing I want to ask you about, so there's a lot of hesitancy with agents when it comes to attraction because the idea is I've got to be, you know, sweaty palmed and heavy breath and, you know, really begging and pleading on, on bended knee trying to get people to join. That's not your approach, though.
Starting point is 00:25:58 Do you want to ask me how many people I called myself? How many people have you called yourself? Zero. You know how many I onboard it? Personally, Spencer? I'm pretty impressed by this number. Please do share. Over 250. So, but I have a little bit of a different way I look at things. Same in my agent attraction. Of course, I do things similarly in every business idea then I come up with, right? But I did the same thing when it came to generating buyer and seller leads. I've never called buyers.
Starting point is 00:26:27 I never had to learn a script. I did in Dornack. I didn't role play. I didn't buy Zillol leads, right? So everything and I did, I did it through attraction. I did it with the power of social media and people, you know, raising their hand when they're ready to work with me. So when I came over to EXP, I did come with the idea that I'm going to do agent
Starting point is 00:26:43 attraction because I was already a top producer and other brokerages. I didn't need help in that. I do like the idea of earning our cat. back though, that was reason number one. Reason number two was agent attraction. And so you have to study the product that you're going to sell and the more comfortable you feel with the product that you're selling, the easier it is. And then I always say to stay in your lane, right? Like find a way that you love what you do and you never work a day in your life. And for me, happen to be social media. But for many other people, when it comes to agent attraction,
Starting point is 00:27:11 it could be as simple as events or it could be as simple as your database that you're touching, you know, so often. But it's really not. It's really not. I don't know. You know, it's funny. There's, look, there's opportunities that you have, hopefully, very regularly when you're at the closing table to have conversations with folks. But I think of attraction a lot like our agent sales lead generation.
Starting point is 00:27:35 There's people who are hardcore prospectors and God bless, that certainly works. And there's people who are avid marketers like yourself and God bless. That works. And so the thing is figure out who you are and who you want to be. be and how you want to approach this and then treat it like a business. And I'm glad you said, understand your product. So you talk a little bit more about that, what you mean by that? Yeah.
Starting point is 00:27:59 So it's not like when I came over, I did know that I'm going to do agent attraction, right? And I didn't even like to use the word recruiting because I'm not going to call anyone. I always had a little chip on my shoulder that people are lucky that they get to work with me even when I never saw the house. Right. So I always had that same mindset. So when I came over, I knew this is what I'm going to do. I actually told my sponsor, I'm going to bring 100 agents.
Starting point is 00:28:21 And my sponsor said, when you bring 100 agents, I'll buy your Rolex. Yeah, I like it. Right. So I knew what I want, but then the question was, how am I going to get it done? Right. And I realized in order to sell anything or become really good at selling a specific thing, you have to learn the product, right? So then I started with interviewing everyone in my applying.
Starting point is 00:28:45 So first of all, I wanted to understand who am I in business with, right? What do they bring to the table? Because if I know what they bring to the table, then I don't have to recreate the wheel. I just copy and plug, right? Because it's one thing to agent attract and it's another thing to actually partner with your agent partners and form a community and support each other and feed each other's families and all of that. So A, I studied my applying. Then I went to EXP's website and literally clicked every button like a three-year-old and asked the question, but why, but why, man, but why? Yeah.
Starting point is 00:29:15 And then if I didn't know an answer to the question, I would call my sponsor. So in the first year, I probably called Curtis. What is my sponsor, by the way? I probably called Kurt five to ten times a day. But like might have been like stupid questions to him, but I needed the answer to it. And then really to learn the best is just to put yourself into that situation. So then I started talking about EXV and my social media platforms and people will get into my calendar and I would get on phone calls, Zoom calls. And then they asked me a question. And I was like, oh, I actually don't know the answer to that question, but I know the person who does. And then I would call Kurt, Kerr would tell me the answer.
Starting point is 00:29:50 I would tell the person on the Zoom call. But next time somebody asked me that same question, I already knew the answer because it already happened. Right? So I think sometimes what happens is that people want to have all of the answers upfront before they take action. And that's impossible. I still don't have all of the answers today. There are certain, I mean, EXP is so vast and so many different opportunities and lead
Starting point is 00:30:10 generations and all of these new tools that we are coming out with. We can't possibly all know everything every single day. But just take that little one-step action and next thing you know, you just are faced with the question. You don't know the answer to it. You go find a source, a question get answered. You answer it no question. You move back. And here's a way of looking at it, too.
Starting point is 00:30:30 First off, this is an opportunity for you to double-dip, right? As you're learning about the value proposition that you might share with others, this is a good opportunity for you to learn about the value proposition you're not taking advantage of as an EXP agent because there's a lot out there. The other way to think about it, too, is this is about adding value. Again, going back to our sales lead generation, one of the things you want to do is add value. Well, you're going to run into agents who want to be a luxury agent or want to be a commercial agent or have some particular need in their business and be able to share with them how we help agents with that same need gives them a clear pathway of, oh, so by joining the EXP, I can get my challenges solved and grow my business to the level I want, adding that value.
Starting point is 00:31:11 Now, you and I are talking. Yeah, go. I want to add on one thing to that. also what teaches us, so many of us, including myself initially, it was like, well, what do I bring to the table? Like, do I, what do I have to offer to agents? Right. So when you realize all of these things that the company offers to us, the more you realize, oh my gosh, I don't have to do that. The company already does it for us, right? So it really literally makes you live with the opportunity, removes that boulders from your
Starting point is 00:31:36 shoulder and makes it easier to do agent attraction because you don't have to do any of the company provides it. That's right. The value you have to offer is the ex-p value and then you can sprinkle your magic dust on top of that. Speaking of that, so you and I were talking, and you're a very systematized person. Can we talk a little bit about that? So for whatever reason, my brain just kind of works like a computer and I like to reverse engineer things, right? So I guess I'm going to use the funnels as an example of how do I actually agent attract? Because that's a system, right? So when I switched over, I said, okay, how do I get my buyers and sellers? And it was always from
Starting point is 00:32:12 social media, Facebook, Instagram, all of that. do i do with that well i make a post and then i tell them to click the link and then the link takes them to my kb core right on the by side of things and then they click that i get their information into the system right and then i follow up i said okay so i need the same system on the agent attraction side so when i'm talking about it on instagram for example right i need to say click the link below to jump it to my calendar well that means i need have to have to have a funnel i have to have a landing page i have to have a website right so we built a very simple funnel but there's a matter to the madness why the funnel is laid out in the way that it's laid out.
Starting point is 00:32:46 So on my funnel, which everyone's going to get in the same exact funnel in the, I call it boot camp. What do you call it, Brian? The EXP, the Agent Attraction Explain with EXP for Explained. I love it. I love it. So the agent attraction explained, we actually give it that exact funnel that I have using the past few years.
Starting point is 00:33:06 And the matter to the madness is, what do I want them to do? So I made the video, they listened to me, they click the button, they go to a website or a funnel or a lending page, right, depending what you call it? What do I want to happen from there? Right? So I say, okay, I want all of these nine videos because they all explain something different of the company. There's also different type of personality. Some people want to see just a slideshow with no people in it. And some people want to see a person and no frigging slideshow, right? So then we cater to every type of personality. Then underneath, what do I want them to do? I want to take action. So there's a button that says, I can't wait to see my calendar, click the link below.
Starting point is 00:33:41 they click it they go to your calendar you show up to a call like this you have a good old conversation you're handled their objections then they ask you where do i go to sign up then you send them back to the same page step one step do they sign up with you they sign up with a xb and then you rinse and repeat so literally i look at everything as a reverse engineering a what is the end goal that you want i want them to sign up with me at xb what is the process that we're going to get to that how many steps do we need to take right a i have to create the content or have the event or send out an email where do I want them to go from there to this link? What does that link has to have?
Starting point is 00:34:13 The videos, the button to my calendar, and the actual buttons to sign up, right? And then we also added some additional as the company was growing, because originally when I came over, there was no commercial department. There was no international, right? All of those countries got added on later. So now we have a commercial button. We have an international button. So everything that I use and built into that, you're going to give all of that.
Starting point is 00:34:32 But that's how my brain works. So systems are really not as complicated as most people think of it. just what's the end result that you want and what are the steps in the middle that needs to happen in order for that end result to happen? And then what's that that looked like, right? And it's really not complicated. It's a very simple funnel. It's just it's there's a method to the madness in the funnel and you rinse and repeat every time. And you do it over and over again. Yeah. And again, not to beat a dead horse here, but what we're talking about is lead generation is just instead of four real estate clients, we're generating for agents who want to join your org. And just like you,
Starting point is 00:35:09 in your marketing generation, you're going to have some sort of system. For most of us, it's going to be a CRM where we're sifting through who's the immediate need customer and who's the future need customer. And for the immediate need, there's a plan for that. For the future need, there's a plan for that, whatever that is for you. And to your point, yeah, I've actually gone through your content. Thanks for letting me see it. It is very simple. It sounds complicated, I think maybe as you kind of talk about it, but it is very simple. You know, as we talked about though, systems are great to have in place. But one of the things you said they really struck a chord with me was consistency. You want to share a little bit about that? Well, people ask me all the time, Google, how often do I need to post? And I'm like, okay, how often would you like to see results? It's really that simple. If you're going to post once every six months, then you're going to have results once every six months. If you're going to post once a week, you're going to see results once a week. If you're going to post 10 times a day, you're going to see results 10 times a day.
Starting point is 00:36:08 So it's really just your appetite, right? Like what type of results would you like to see? And also, the more you do it, the more you realize how good you are at it. So for example, save on the cold calling side of things. Like most people who call call, they know they have to make 100 calls to get four clients and three out of the four closes, right? Like they know they're mad. So every day they sit down and they do 100 calls and they know by the end of the month, they're going to have four closets and three of them is going to close, right? One's going to fall apart.
Starting point is 00:36:33 So same on the age and attraction side of things. Initially, you don't know your stats. So initially, you just post, post, post, post, and you say, okay, I posted once a day, every single day this month, and I got two agents. You're like, okay, that means I have to do it 30 times and I get two agents. So I have an average of 1.5% closing rate or whatever the day goes out to be, right? So also keep in mind, you're going to get better over time. So your initial numbers, because you know how to handle objections five and a half years in,
Starting point is 00:36:59 way better than you know how to handle objection on your first call. So your stats are going to get better. So really, just figure out what is that end result that you want? right so again I reverse engineer everything and I do so you say I'm happy with bringing one agent a month then my question to you would be okay what do you think your closing rate is so do you think if you talk to two agents you have the ability to close one of them that's a 50% closing rate or do you think if you're talking to 10 agents you have the ability to close one of them at a 10% closing rate so they usually tell me somewhere in the middle
Starting point is 00:37:31 but let's say it's a 50% closing rate right so then I know if you want to bring one agent how many you need to talk to if you have a 50% closing rate too right so if that's the case then how many times do you need to post so let's say you have 100 followers what are the chances that two of them is going to get into your calendar this month if the chance is 100% that all you need to do is make one post two people out of your 100% followers going to click it they're going to show up in your calendar you're going to close one of them and you're going to rinse and repeat so really i want everyone to keep it super simple reverse engineer everything that you want but first you have to to realize what do you want.
Starting point is 00:38:07 And that's, I think most people don't stop and think, they're like, I want to do agent attraction. Okay, what? Like I said from day one, I'm going to bring 100 agents, right? So sit down and say, okay, do you want to take this seriously and go crazy wild with it like I did? Or are you happy with one agent a month? Because let's say somebody comes down and they're 19 years old.
Starting point is 00:38:26 Like that's a totally different agent attraction game that we had aged. So five years ago when I joined, I was 37 years old, right? which means like I really only have like 30 years and then it's time for retirement. So if that's the case, if this person who's 19 and has until the age of 67, like they can bring an agent every two years and they will reach their goal before I reach my goal. Right. It's because they have time on their hand. So really don't overthink it, figure out what you want, reverse engineer it,
Starting point is 00:38:56 and then base your content on that. And then you also might say you're really good at it. You might post twice and get four agents. I don't think you're going to be against that. I think you're going to just post it bar. Yeah. By the way, I'm going to bet you that Rolex. You're not retired in 30 years.
Starting point is 00:39:12 All right. So one last thing before we let you go. So you talk about don't overcomplicating it. My experience, when you teach expired to agents, they come up with these boogeyman like arguments. What if the seller says this? They're not going to say that. There's only a few objections we deal with in recruiting an attraction.
Starting point is 00:39:30 So I'm going to, can I throw one out and hear how you deal with it? Sure, that's right. Okay. One of those common objections I get whenever I talk to agents about joining is I love my broker. So I'm sure you probably heard this. So how do you deal with that one? You might not like my answer. I don't know if it's HR approved, but here's my answer.
Starting point is 00:39:51 So usually on the call, when I get on the call, it's a boom call, right? So we start a conversation, we chitty chat for a little bit. And then I go into the uncomfortable part of the conversation. and I ask them to your numbers, right? The reason why I do that is because I need to be able to beat them with those numbers at the end because I know a question like this is coming, right? So when I know what their cap is, what their cut is, how many transaction they did, then I run their numbers right there and I come up to the conclusion that, oh, okay, that's great.
Starting point is 00:40:15 Congratulations, you're a top producer. You pay $37,000 less than your broker. So when the question comes up, yeah, go, go, but I love my broker. This is my response. Pay me $37,000 next year, and I'll call you every morning and tell you all the best. things since flies red trust me you're gonna love me I'm gonna sing you happy birthday first thing in the morning on your birthday I'm gonna give you all of these things and that and that and that and that you're gonna love me too and you don't have to pay me
Starting point is 00:40:42 37,000 of course they love you for 37,000 dollars I would love you too yeah you know you joke but hey let's be honest you do provide real value to the people who join your organization so do a lot of the the folks who are attracting for ex-p they all provide tremendous value of in and of themselves and then and then on top of the EXP value that we provide. And on top of it, they don't have to pay us anything, right? Like the agents don't owe me anything. All of my agents, partners, they have never paid me a penny.
Starting point is 00:41:10 And so that's just like it's, it's, I feel like, XP is such a good opportunity. Like even I did the same thing where I was like, there has to be a small print. Like I literally got a copy of the ICA before I switched over looking for the small print because I was like there has to be a catch, right? So when other brokerages are looking at us, they're probably doing the same thing.
Starting point is 00:41:30 They have to find value somewhere to justify the reason why they're staying or where they at and why they stayed this long over there. Because when they realize what they can achieve here, it's almost such a no-brainer that makes them feel dumb than they haven't switched already. Yeah, yeah, well said. All right. Go Go Beth. Bethi, thank you very much for being part of this. By the way, I hope the team is going to drop in the chat, the link to your new program.
Starting point is 00:41:59 Go check out the new EXP Elevate Coaching and all the programs we have, but be part of this. Go build your wealth and have fun doing it and have fun changing other people's lives while you do. Thanks so much. I appreciate you. All right. Back to you, friend. All right. Good stuff, guys.
Starting point is 00:42:16 Come on. Every time she gets going, she's always got the cutest little thing. She got this little thing. She got this little fuzzy microphone. I think that's like one of a kind, go go Betsky's gal. Pink fuzzy microphone. I love that. And yeah, by the way, Kurt Shewell, if you have a little bit,
Starting point is 00:42:29 to be watching this, never bet against GoGo. It cost him a Rolex. And by the way, that's actually a true story. So I've actually seen it. It's a true story. So never bet against GoGo. So if you guys want to see more contact and more content from her, she's going to be part of the new processes that are coming out with University for the new
Starting point is 00:42:48 Accelerate and all of the different tracks that they're doing, you guys are going to be able to have access to that and get direct access to Gogo and some of the things that she teaches and trains. So the cool part is university is expanding fast. You're going to be shifting a bunch of things in the next month or so. So make sure you tap in, keep looking back and see some really great stuff. Elevate coaching is also going to be in line with that, which means you're going to be able to get one-on-one in a couple of different flavors.
Starting point is 00:43:11 You can do some group stuff. You can do some personal stuff. And there are some paid stuff also with elevate coaching. So why not pay our own coaches to coach our own people to take them to the next level? So we appreciate everything you guys are doing out there to sell more homes this year and try and get to the best support that we can. All right. So with that said, whole day on attraction. Hit NPS survey right now, guys. Grab your phone,
Starting point is 00:43:34 pull it out. Give us a rating on a scale of 1 to 10, guys. The ratings you guys have been giving us have been phenomenal over the last couple months. And that's because you guys keep telling us that we keep delivering good value to you. So I want to say thank you for each one that does this NPS survey. Gives us a feedback. Thank you for giving us the scores. And thank you for the little comments that come along with it. Every week on Monday, we read through the comments. Some of them are funny. Appreciate that. Some of them are about the whiteboard. Love those. And some of them are just little guidance on how we can keep taking things to the next level. So thank you for all you guys do and taking the time to do that. So with that said, show is wrapping up for the day.
Starting point is 00:44:08 I want you guys all stay tuned for eye conversations coming up next. I'll see you guys next week.

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