KGCI: Real Estate on Air - Unlocking Success from a Team of 3,000 Agents
Episode Date: May 10, 2024...
Transcript
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The real estate biz is drastically changing.
And modern real estate success can't be learned in some old course manual.
This is everything they never told you about real estate,
where industry leaders expose secrets to success,
contemporary lead generation,
and how to dominate social media,
all moderated by your host,
the real estate goat and queen of social media,
Kerry Sovey.
Welcome. I'm your host, Carrie, and I am joined by a very special guest. I've been waiting a few weeks to get him on this podcast. It's Curtis Shul. And he is actually in my upper line at EXP. He is currently the vice president of Mark Z real estate experts, which is a very large team based at the Michigan, correct? And he is an agent attracting superstar. That's a very large team. That's a very large team based on Michigan, correct?
and he is an agent attracting superstar.
That's what I'm going to call you.
Your coach extraordinaire because you're a wonderful coach.
That's your main job.
And because you're such a wonderful coach,
that's how you are able to attract so many agents to your group.
Curtis, thank you so much for coming on.
I am super happy.
I have a lot of industry leaders on my show, but not enough EXP industry leaders.
And we're up here in Canada, okay?
So I just want to say in Canada, we think like the team of, you know, 20 people is like big time, you know.
It's a little bit different up here.
And one of the main reasons I –
No, but it's still big time.
Yeah.
one of the main reasons I joined EXP was because it gave me access to people like you.
You know, when anybody ever asked me, Terry, why would you join EXP?
And I said, well, I built a team.
I got as far as I could in my brokerage.
But I realized I can't get on the phone and call the top producer in my brokerage,
let alone get him to share anything of value.
Canada is like, they're like gatekeepers up here. Everybody hoards their information.
Nobody wants to share anything. So that's what I love.
There's no financial gain for them to share. That's the problem. And that's what you run into
a lot of these brokerages. And it's not that they're bad people or bad brokerages. And I think
what happens is people really get caught up in that. I think that the first thing I would recommend
that people understand is real estate agents need to see each other as, as actually,
actual help to each other, not as competition to each other. And what I mean is, look, how many times
have you and I ever fought over a listing? Never. You're in Michigan. How many times have you
and I fought for a buyer? Yeah, it'll never happen. Never. No, and it doesn't. And the truth is most
agents in your market, you're not competing with them on anything on any level, but yet they see you as
competition. You're not. Because think about this. When you're selling a house and you've got a buyer,
Who are you looking for?
Anyone who's got a house to sell?
Who's got the sellers?
I don't ask them,
whoa, whoa, whoa,
which brokers do you work at before I'll bring my buyer to your seller?
Like, what?
That's insane.
That's unhurt.
It doesn't make any sense.
But yet, people get caught up in that, Kerry.
So what happens is we think of each other as competition,
so we don't want to share anything.
And matter of fact, if you're at a different brokerage,
we actually treat each other like crap.
Like, why in the world would you do that?
That makes no sense.
We have to put deals to you.
other every day. You know what? You're sitting across the table with when you're writing their
offers. The agent from the other brokerage. Why want to be their friend? I don't want to be their
enemy. That makes no damn sense. And this is what people do all the time. They get caught up in this.
So that's first of the most. But what you're even talking about is worse. People believe the agents
in their own brokerage are their enemy. And they're, hey, don't you be looking at what I've got here?
This is my secret sauce. You know, and they're running. Think about this. You know how many people I've
talk to that said, I hit a button to print something and I run to the, run to the printer.
Because I want to grab my shit before somebody else grabs it because agents will grab my stuff.
Like, why? And why do you have that environment? And here's why. Here's why. Agents, a franchise
model looks like this. It's a pyramid. Right. So any of your big brokerages, which are great
companies, remaxes and Century 21s and Keller Williams and Berkshire Hathaway's and Sotheby's and all these
brokerages, they're great brokerage. They've been around for 1906. Cobol Banker started in 1906, right?
That's the old day. That's all we've been around. 1906. Well, we don't sell homes like we did
back in 1906. Doesn't mean they don't exist. Doesn't mean they're not good people. Just the
difference is people, our clients, used to have to go to a brokerage office to find the book
with the listings to show you what was for sale. That's how you found houses for sale. There used to be
a time, not that long ago, 20-some years ago. The reason Calard Williams got on the map in the
the 90s and really in the early 2000s became the biggest brokerage at that time was because
Gary Callag let agents put their name on the sign. Nobody would let anybody do that.
Really?
The brokerage would not let you name on the sign. And it's not that long ago.
Well, what changed all this stuff? It's called the internet. That's what changed everything,
right? So it changed the entire model of real estate. So what do we tell everybody? What do you
tell all the other agents? Meet your clients where they are. And you're right. I coach agents
every day and I have a great success doing that. And I love my agents. I love coaching.
helping because it really works out great when somebody has success doing it. Now, think about it this way.
If I could say meet your client where they are, Carrie, where are all your clients at today?
Social media. They're online. They're on the internet. Right. They don't need to find you to go find a
house. They don't drive to brokerages anymore to walk inside to go find out where the houses are for sale.
Matter of fact, nobody does that. Right? You don't even do your banking in a bank anymore.
You do it online, right? You pay your bills online. We use cash apps for everything, right? We don't even carry cash anymore. COVID really helped everybody see that we don't even need to live that way anymore. And guess what? It forced you not to live that way. So guess what we don't do? We don't live that way anymore. We live in an online cloud-based world. That's where we live. Well, where are your clients? They're online. So if you work from one of these brokerages, this is why this model is going away. That's why this model is shrinking. That's why this is.
model is having so many problems. And that's why this model, cloud-based style model, is having so much
success. It isn't because, oh, my God, the letters, EXP are the greatest letters on the planet.
That's not why. It's because it's a cloud-based brokerage, right? How do we get a cab today? We don't.
We pull up an app on our phone and we hit Uber and you say Uber, come and pick us up.
Yeah. Right? That's what we do. Do you know what I'm saying? So when we buy things online,
where did we go? Well, we go to any store online, but we go to Amazon. Everybody goes there first.
Yeah. When you watch a movie, do you go down to the street to the blockbuster video store anymore?
No, they're out of business. They were franchised. They were these because the franchise is built on a pyramid, right?
And agents sell at a time, I'm not going to go work for some pyramid. Well, I know.
You work for one right now, right? Of course you do. Cloudbase is not a pyramid, which is the funny part, when EXP came out and you had said something beginning of this,
this podcast, you say Kurt's in my upper line.
And that confuses people and it sounds like a pyramid.
The truth is, Kurt's a business partner to you.
That has nothing to do with you if you don't want him to.
But if you want Kurt's resources, Kurt is financially aligned with you to give you everything,
to open my playbook for you, to say, here, please take my playbook.
Let me give you everything I've got to help you sell more homes.
Because unlike here, if I worked for Keller Williams or Remax or Century 21,
are great companies. But if I worked there, I'm only as good as my next sale. I only get a commission
if I sell something. It's the only way to get paid. The problem is my franchise owner, broker owners
typically are the franchisees. They bought in. So what happened is Gary, if I use Caldwellian's example,
good smart, smart guy, wrote a book. I read that book a couple times. It's a brilliant book.
At the end of the day, though, he had to recruit a bunch of investors and he had to recruit those
investors to bring in other investors to own regions. He had to recruit those investors to
buy more investors who bought franchises. And then those investors, those franchisees, well, they
want recruit a bunch of agents. So it's a giant recruiting machine because the more people Gary Keller
can recruit, the more money Gary Keller makes, right? Yeah. So that's how that works. Make sense?
Yeah, absolutely. And I have my own theory about why it's so cutthroat and competitive at the
the brick and mortar brokerage level.
And I don't know what it's like in the U.S., but up here in Canada, I feel like less than 10%
of the agents now are making 90% of the money.
So that means that 90% of the age, probably 100% of the agents that you're meeting
on a day-to-day basis, are living in a state of survival, right?
Because they don't know where the next checks are going to come from.
They don't know if they'll be able to pay their bills.
So that's why everybody is so, you know, just competitive and secretive because they don't have anything to hold on to.
So they're trying their hardest.
It's a little deeper than that.
Yeah.
I like what you're saying, Terry, but it's deeper than that, actually.
Me selling my homes, I know, if I'm a top producer, I know that you're not competition to me in my office because you don't really sell much if you're a small agent in my office.
but if you're a bigger agent, I know that you sell more.
Well, you'll find the bigger agents who do more business,
they talk and hang out with the other bigger agents.
It would be the opposite if they really live by those words, right?
Because that's who has more business like they are.
So that would be more of a threat to them of the actual business.
What they're afraid of is why is the brokerage bringing all these other people
just serve us and just take care of us and we do enough, we do enough.
Here's the problem.
You're only as good as your next sale because you don't make any money any other way.
However, this franchisee, the broker-owner, they need a lot of agents because do the math.
It's just math.
If you're an agent and you do 10 deals a month and so you do 120 deals a year and that broker says,
okay, I'm living off of money that you bring in 120 deals a year because they're taking
money from you on every deal you're right.
Yeah.
Franchisee, right?
If it's Remax, it's Dave Lindiger, if it's Keller, it's Gary Keller.
Gary Keller gets paid 6% in every single deal written.
The deal comes in, boom, he takes 6% off the top.
That's the franchise fee.
That's why that's the one fee you can never, ever, ever negotiate.
You can negotiate your caps, your cuts, and he's a broker.
You can't negotiate Gary's fee because Gary ain't giving up his money.
No way he's doing that.
He takes it off the top.
That's the sharing of the revenue.
He shares the revenue, right?
Revenue's at the top.
So the revenue comes in.
He takes the revenue first.
He shares that, okay?
So you have to understand that's where revenue share comes from.
He takes the revenue.
So does David Lingerie Macs.
So does Gary Calder, so does, you know, Warren Buffett and Berkshire.
This is where they make their money.
They share the revenue.
They don't care how profitable the deal was.
They don't care if you gave the damn thing away and you hardly made any money.
They're taking their cut first and they get theirs.
It's non-negotiable.
Then these other partners get paid.
And when these partners get paid, the last one gets paid is that franchisee.
That's why the franchisee is the way.
one that's being in that dinging you constantly counting how many copies that you make off the copy
machine.
Wow.
They got to charge you for the stuff because they're the ones paying for it.
These guys don't pay any of it.
They do.
They pay all of it.
They take the largest risk out here because they're the ones that have to pay for everything.
That's how that works.
Yeah.
Does that make sense?
Absolutely.
No.
So.
So now what you have is the agents are thinking they're the end of,
they're not. They're not an owner. They're never a partner in the business. So they're never,
ever getting a partner. What they're trying to do is sell more so they can turn around and do what?
They can turn around and see, okay, I sell X amount of homes. Now I'm going to beat my chest.
Okay, I'm your top agent. I'm in your top three, five agents. That's who I am. So what I'm going to do is I'm
going to extort from you and I'm going to say, look, I get a better cut or better splits or less fees
or else I'm leaving and going down the street to one of these guys because they're all built
identically the same.
And this is what they all want to say.
Oh, we're better.
You might like the people at Remax better.
Think great, they're better.
You might like the people at Calibate better than they're better.
You like my people at Century 20 better.
They're better.
It's a matter who you like.
They don't have a thing to do with your business.
And they all think they're going to make any more money.
You're not because they're built exactly the same.
You put your sales into any one of those models.
You're within one transaction of any one of those.
And that's the truth of it.
They never have ownership.
CloudBase is crushing these because cloud base,
gives you ownership.
If you're an owner, an owner, what do you share?
You share the revenue.
You don't have to wait for profits and all that.
So Gary Keller tried to create something called a profit share model.
Yeah.
Reality is not that many people ever get anything from that.
And if you do, it's typically peanuts.
You don't make any real money off of it because that's why nobody runs wrong.
Go look at my profit share check from Keller Wales.
It's worth millions of dollars.
Look at me.
I'm amazing.
I made thousands of dollars.
Nobody does.
Yeah.
The original people started the company,
do and that's it and that's over so they try to say oh they're all that way well a profit share
model you're right any profit share model is that way the revenue share is why gary's a billionaire
he's a billionaire with the bee because he shares the revenue dig linnaker does to warren buffett
does to they're they're billionaires because they share the revenue they get their cut off the top
well no different brokerage you get the cut off the top well who gets the money well the partners
Well, in a cloud-based brokerage, the partner is the agent.
It's reversed.
Flip it upside-in.
I mean, look at it.
It's upside-down.
It's reversed.
So me, ask a coach trainer to help you do what?
Sell homes to what?
Generate revenue.
With no revenue, there's no share.
What are you going to share?
Sell houses.
So we have our people's houses.
We just make sure our people sell more houses because we all get to share in that.
Well, I love my agents, and I love my fellow agents in my office,
and I certainly don't want to deter them from selling.
I want to enhance them.
I want to show them everything,
every trick I've ever learned on how to sell homes.
Because I want them to do it.
Because I am a partner in the company
and I get to share in that.
Just like you do, Kerry.
Yeah.
You're a partner in the company.
They give you ownership shares in the company.
They actually give you stock ownership shares in the company.
Here, you're a partner.
The bigger the partner are you,
the more you share in the revenue.
That's simple.
It's easy as that.
Because that's how they're the boom here's.
Right?
That's why an agent that works at a pyramid company,
you're never part of the pyramid.
You're outside of the pyramid.
You feed the pyramid.
In order to be them, you have to leave them.
And if you're not going to leave them, then you're never going to be them.
And this is what's the headache part.
You're running against the right?
Kerry, there's the fly.
He's on the window.
Well, what did they tell you?
Just try a little harder, work a little bit more.
Well, that fly can work.
It's going to work all day, all night until tonight.
We're going to find it tomorrow morning.
Dead on that window sill.
Because he can't get through that window no matter what it does.
Right?
But we keep telling it.
No, no, no, you can see it.
It's right there.
It's right in front of you.
Just go a little harder.
You'll get there.
No, you won't.
Unless that fly turns around and flies outside the door and goes out there, now he can have it.
There's a path for that fly.
The problem is they won't tell the fly to turn around.
You'll see what's really in front of them.
They only see this because they keep telling you this is where it's at.
Just turn around.
Take a look.
And so this is what I've been very good and fortunate to be able to get a lot of
agents to just stop for a second and take a look. Stop being so angry. I'm not your enemy. I'm your
friend. Yeah. That's where it's at. Doesn't mean they have to leave they're broken. They can stay
there until the day that they closed the doors. They're like Blockbuster video people did. They
weren't dummies. They were really bright, smart business people. Very rich people loaded with money.
They're very smart. The problem was the model was this. They couldn't go Claveveist and turn into
Netflix because they had all these partners. All these partners have
have to say, okay, you're right. You know what? We're just going to go out of business anyway.
You can just have it now. We'll all get out of the way and you can just keep having it all.
None of them are ever going to say that because they put their money in. They became partners
and there's no way they're leaving this without getting their peace. And they're going to
stand there until the last day or the last sale, the last day they locked that door and it's
over. That's what Blockbuster went out of business. And boom, what happened? Netflix became
the place. And it doesn't mean there's not more than one Netflix. There's Hulu and Paramount.
And there's all these networks, seven, I think there's 702 networks.
or some crazy number like that.
But yet, where do you want to be?
Well, you might be on Netflix.
Just like EXP, we're not the only
cloud-based real estate brokerage.
We just happen to be the biggest one.
We happen to be the one that pays the most money.
Yeah, absolutely.
I have to tell you,
EXP, so I joined about a year and a half ago,
and it has literally changed my life.
So when I was with Royal Age or VMAX before,
yeah, I was the first female to build an all-female team
in a city that had maybe one team.
So I've always been the agent that wants to do more and is looking for more.
And I had to do everything on my own because my brokers at the time were like,
what do you mean you want to build a team?
I don't know how to do that.
So I would leave and try the next brokerage.
And it was the same everywhere.
In the last year and a half, I have finally finished putting together my coaching program.
I have started a podcast.
And my life has just changed.
I'm going to write a book and I'm going to start doing live events next.
And I would never have even started that process if I didn't join EXP.
Just because when you're at a smaller, like a brick and mortar brokerage,
you're confined to that geographical location.
And usually the people in it, right?
rarely do you get to make of experiences and relationships outside of that geographical market.
So it really opened up doors for me.
Having GoGo as my sponsor, we go back as friends like almost 10 years.
So, you know, even before EXP and just, you know, being able to have conversations with people like you.
You know, I'm having John Tsai on my podcast next month.
He's the president of EXP Canada.
Nadia, I have her on a speed dial, right?
Like, these are things that you never weren't a possibility at any of the locations or brokers.
They were financially aligned with you.
They were not financial alignment.
You have to remember that it's financial alignment.
That's what changes everything.
The day you started at EXP, there were seven business partners tied to you.
I mean, people say they're up, line, downline, sideline, whatever they want to call it.
We're structured that way where you have access to those people.
And that's what they are.
But they're business partners to you.
I'm a business party too because I'm the person that brought Go-Go to the company.
And the company needs to know, okay, how did you get here?
Why did you get here?
Because I'm a partner in the company, right?
The minute I sold one home, I became a partner in the company.
The minute I attracted an agent to the company, I got more pieces of partnership
in the company.
And as you do that, they compensate you for that because you're a partner.
Well, if we're partners in a dairy queen, making little dairy queen ice cream cones,
you and I would split the money, right?
Well, if you help us sell more ice cream because you were a partner in driving that business and
paying marketing and putting your time and efforts into growing the business, even sweat equity,
I may see that as a bigger value than me putting the money up to buy the store,
but you put sweat equity into drive more business and you're out of the schools,
getting all the kids that come get their ice creams from our dairy queen or whatever, have you.
There's different ownership ways, right?
So if I gave you ownership from sweat equity, people do that all the time and you'll find
those people are more vested in your business. Now, the people that put money in, they want money out.
The people that are willing to trade time for money, which is what real estate agents do over here,
it's all you have, is you're trading all your time for your money. That's why it's difficult
to have that life balance for most agents. They struggle with it. Well, if we own the ice cream store,
you'd give every day, every night, summertime, mom's leaving in the morning and I'll be back at midnight
because I'm selling ice cream cones all day every day, and you would live your life inside that retail store,
selling ice cream cones. And we would make, let's say, 100 grand and split it,
go, oh my God, we killed it.
Well, at the end of day, that's all you have.
That's what's right here.
Yeah.
If we're here and we say, hey, what if, what if we teach the other ice cream stores to market
like we do?
What if we teach the other ice cream stores how to sell more ice cream like we do?
What if we help the other ice cream stores open up more ice cream stores?
How cool would that be?
Well, why would we do that?
Well, we would do that if we were in financial alignment with them.
and every one of them that I brought on, right, I would get a little piece.
Not from them, though.
This is the difference of everything.
I don't have to reach in this agent's pocket here, not ever, not one time.
Kerry, you've never paid me a penny.
Have you ever paid me a penny?
No, never.
But you got to coach for free.
I teach you out to build your teams for free.
I teach out to build your business for free.
I teach you out to attract agents for free.
I teach you that because if you have success and only if you have success, Carrie,
do I ever get a dime?
But I get paid from the company's piece, never from your.
since the company gives up 50 cents of every dollar, 50% of the money that comes into the company
gets handed out to the partners. Partners? The agents, not shareholders, not investors,
the actual agents who are doing the business, who are actually driving the business to help others.
This is the difference of why I open my playbook to every single person like you and anybody else.
For that matter, you don't have to me in my offline, deadline. I don't really care.
If you're in Expe, I'm going to open up everything to you because I need to.
to show you how to build your business because even if you're not in the group that I financially
get any money from or compensation from, even if I don't, it's in my best interest because,
one, I have a lot of stock in the company because the company gives us to us.
Yeah.
So I get ownership of company and it's worth hundreds of thousands of dollars.
And then when the stock got, you know, stock workers taking a beating, right?
Yeah.
How great is that?
I'm getting more and more stock, but I'm just getting it cheap.
I don't sell my stock when the stock is low.
I only sell it when the stock is I.
I mean, this is not Rockets, guys.
I'm not no stockbroker or no stock prognosticator or anything like that.
I don't know, first of all, I don't know crap about stock, but I do know I get a bunch of stock for free.
My stock's worth more than Ford Motor Companies is.
And if somebody gave me thousands of shares of Ford Motor Company stock, I'd probably be a pretty happy guy.
Well, guess what?
They did, but it was worth more than Ford's.
So I have a lot more of it.
And that makes life really, really good.
And when it's low, I try to get as much more of it as I can.
And when it goes up, yeah, then we sell off some.
and life is good and you can do some great things.
And, you know, this is how you, this is how you change lives in people's lives.
You help them with the things that they don't know.
Most real estate agents are really good at selling houses, but they're not good at running their business.
Guess what?
That's so true.
And now if I can teach you to run your business like a business, because every single one of us that are here, starting here, every one of us that got into it here, most are still there because they work for these guys.
This is the only place you have.
Yeah.
And the truth is at the end of the day.
We got into it to be entrepreneurs, independent owners, right?
We work for ourselves, independent contractors.
Really?
Because you work for yourself by yourself and you probably have a lousy boss because you have a boss that can't teach you anything because the boss only knows what you know.
Because you're the boss.
So if you cannot get in the room, if you said proximity is everything.
Yeah.
So, Kurt, what is your community look like within EXP?
I called it an upliner, downline earlier.
I'm going to call it a group.
and a community because that's really what it is.
The best groups are actual communities with infrastructure set up, right?
And that's what you've done.
So what does your group look like right now in terms of numbers of agents?
Okay.
Multiple things I have here.
One, I have a team that I run.
I run a giant big team.
Mark Z is my business partner direct, meaning that Mark is the first.
who got me to join E-XP.
And I was at an independent ML set up there.
And what I did was I joined with Mark because Mark had a team out of Keller Williams.
He was a K-Dub agent.
Before that, he was a Coalbblanker agent.
He only worked for three brokerages in his career.
Coble Banker, Keller Williams, and now E-X-B.
That's it.
And when he's a cobal banker, they wouldn't even let him put his name on the signs.
Gary Keller came along back in those days and said, hey, Mark, you can put your name on the sign.
That was really the driver that get Mark to switch from Colobanker.
He was the number one agent there.
So he started with Gary, and Gary said build a team.
So Mark was one of the very first people in the state of Michigan to build a team.
There were not very many even across the country at the time because you couldn't put your brand.
You couldn't put your names.
You couldn't create a team.
Not really.
The broker had a team because every agent back in the day paid 50-50 with the broker.
I was just every single contract out there.
And then those started changing when these other franchises came along, right?
That's how it worked.
So if the broker was the one who made all the money, broker was reduced to rich.
Now they call them brokers because the broker to everybody else because they don't make any money.
So what's happening is the agents are bleeding the money out.
Well, Gary Keller is the guy who changed the model and disrupted it at the time because he let the agents become more important to brand themselves than the brokerage.
And the brokerage is wanted to believe the brokerage name meant everything.
Well, back when the people had to drive around and look for a sign, they needed to recognize a sign to find the damn place that you work that to go figure.
where I could buy or sell a house from.
It made sense that.
Way different.
Remember, you guys got to remember why it started that way.
It's all there was.
Well, fax machines came out,
and Dave Linderg became remax,
became the biggest one at the time.
How did he pass century and all those?
Well, because the fax machine was technology.
They could fax screenshots of pictures of houses
and put them at all their offices
so you could go to any remax in your metro area
and see all the houses for sale because they had a book.
Now, remember what fax pictures looked like?
They got awful, right?
I don't remember.
I think I'm too well.
You know what?
You're right.
You're way too.
I'm sorry.
Yeah.
There's a thing called a fax machine, a facsimile machine, right?
So if you really understand the progression of what's going on, it's really not hard to figure out.
It's pretty simple because you just see it all coming.
Yeah.
Most people, here's the truth, right?
Colwell and Century and those guys, they saw Remax coming.
They just didn't adapt quick enough, right?
then Gary Keller comes along and says, well, there's a thing called the internet.
I'm going to be able to use it because I know you can market through it and you can brand yourself through it.
So I'm going to let my agents brand themselves and bring more people to the table.
And he didn't.
He was right.
Right.
And these other people, they fought it.
No way.
And they kept telling that Keller Williams is a joke.
They're horrible.
That's a name.
Nobody even knows.
They're garbage.
Letting agents run the show.
It's like letting, you know, the inmates run the asylum.
This is the stuff they used to say about them.
Like, are you kidding me?
No, he was an innovator.
He was a pioneer.
Well, guess what?
That was in the 80s, right?
By the 90s, he kind of had some.
And then in the 2000s, it blew up.
Okay.
Well, here we are 40 years later.
Yeah.
Next technology, guys, right?
It's gone to a whole other place.
Our clients are there.
So now what do you have?
Cloud-based companies.
Think about this, Carrie.
We're all the biggest cloud-based companies in every industry.
The cloud-based person in that industry is the giant in the industry after any amount of time.
Let me give you an example.
Yeah.
In 2007, the market started crashed by 2008.
Market crashed, right?
Everybody has the banking institutions, made huge mistakes, and boom, and it caused
a huge collapse in the housing market.
Everybody knows it.
Wall Street.
Everybody was massively crushed by this, right?
We saw the movie the big shorter and all these six.
All right.
So now, think about that for a second.
So necessity is the mother of all invention.
So what did you have?
You had a necessity.
You had a bunch of brick and mortar buildings.
With nobody in it, nobody's selling anything because everybody was going on
of business because you couldn't sell any damn real estate.
Everybody was upside down.
Makes sense?
Yeah.
So with that said, what happens next?
Well, what happens next is this.
So what happens now is the market is completely changed.
Brokages are going out of business.
People are not coming in anymore.
They have nothing to sell.
We can't sell anything.
People can't buy.
People can't sell.
The banks won't loan money.
There's this huge mess.
on. So necessity being the motherball of inches, started these things called cloud-based companies.
Now, let me give you a little fun fact.
2009 is when EXP start because of that reason.
Nobody could afford to keep the brokerages open.
The brokers were, the franchisees were going out of business.
Everybody was freaking out.
So a guy named Glenn Sanford started the first cloud-based real estate brokerage.
He's the guy starting to EXP.
He's Canadian.
He was born.
2009.
2009.
So what do you have?
2009,
expe starts.
2009,
Uber starts.
2009,
the number one
cash app,
Venmo starts.
2009,
the number one
business chat
platform,
WhatsApp,
started.
2009,
Airbnb launches.
They were technically
started in 2008.
They're founded in 2008,
but they launched
in 2009.
2009 was a pretty
big year.
Now,
the reason I mentioned
to all those
companies,
guess what
every one of those are cloud-based every one of them are the number one player in their space
and they're all in different industries they were the first to do it they were the first to do it
okay so that being said kurt our our biggest you know technology revolution is happening right
now with AI so what do you see for the future like obviously it's important like I spent
think about that. I spent two days creating an app using AI. Like, this shit is amazing. I am such a tech junkie. I have literally immersed myself in every AI tool that is available right now. But what do you foresee happening? Like, how can we make money off of this? How can those who are on the forefront of the AI revolution make money and become the Uber?
or the, you know.
Okay.
Look at it this way.
AI is helping you create.
Okay?
So AI is a creation thing.
And I'm not the tech guy.
I work for a cloud company,
which is a tech-based real estate company for real.
Meaning we work out of the metaverse.
I don't even know how to spell that.
We work out of it.
The metaverse is where we were,
our entire company's platform works 100% through the metaverse, through the metaburs.
So when you look at that, you go, okay, how does that work?
Well, our entire business can be done globally as one brokerage.
I could have licenses in different countries.
I can have licenses in different states.
And yet, I'm part of one.
I only pay one set of caps, one set of fees, one set of anything.
I don't have to pay in every market I'm in or every state or anything like that.
I don't have to do any of that.
I just paid once and our company charges $85 a month to work here.
That's it.
For $1,020 a year, I'm in business for myself, but not by myself.
I have seven business partners that are vested in my success of my business.
And if my business has success and they can help drive it, the company compensates them.
Our company paid, through Metaverse, through our technology, $204 million in sharing in the revenue that these guys take.
Our company said, well, we'll give you half.
50% of it was given back to the partners, which are the agents.
So $204 million was paid out.
That's all public information you guys can go look it up.
So EXPI is the company.
So when you look that up, you'll see.
But another $37 million was paid out in stock ownership shares of the company.
Handed out.
$30 million worth of ownership in the company again this year, this past year.
Now, I got a piece of that, too.
too, it's worth hundreds of thousands of bucks.
And I'm okay with that.
And I've had people tell me, well, what do I care if I own stock?
Well, then you never own your company.
And secondly, what a crazy thing to say.
Right.
I don't want anything worth hundreds of thousands.
I'd rather work there for 20 years and leave and get nothing instead of have all this
ownership that, you know, it blows my mind.
Stock market is getting crushed and my stock's worth hundreds of thousands of dollars.
Like, that's like silly.
Why would, you know, what?
People that say these things, they're just not speaking off of knowledge, right?
They're speaking off of what they're told.
They're speaking out of fear.
Yeah.
People move from fear very quickly, right?
People move to pleasure very slowly.
You can show them the greatest thing on the planet, but they're slow to move to it.
But yet, give them some pain.
They'll move like that.
Okay?
Yes.
And that's what happens.
So you just don't understand the pain that they're not experiencing it.
They're getting it.
They just don't know because they don't know any better.
They don't need different.
That's all.
They're not dumb people.
They're not bad people.
They're just good people that were told by people they like, know, and trust.
That's evil.
That's bad.
Don't go there.
And I say this to agents all the time.
If you're really happy with where you're at, what AI tools are out there, anybody can use AI.
That's fine.
That doesn't make you a tech company.
If you work on a cloud platform, that might make you a tech company.
If you work out of a retail pyramid, you're not a tech company.
It doesn't mean you can't use.
tech tools. Does it mean you can't have an app? It doesn't mean that we can't talk on a Zoom.
It doesn't mean we can't do podcast. Doesn't mean you can't use AI. AI is a creator.
AI will help you create the things that you don't know how to create yourself.
Right. So I look at it this way. I work for a cloud company, a tech company, selling real
estate, because I'm not a tech guy. Well, guess what I'm surrounded by now? A lot of tech people
who can help me take my game to a whole not level. My job is to show you how I can help you
with yours. I can help you in production. I can help you AI all your follow-up. How about that?
The fortunes in the follow. The recent most real estate ain't here. I was on stage in San Antonio
last week, found in Texas at the build conference. One of the things I had said on the stage that I got
a lot of people that had reached out to me afterward because of them. And they said, I really
loved what you said. And what I had said was that, look, how many people and I asked the crowd,
and there was about 5,000 agents in the crowd? And I said, how many of you agents have
have your clients all ghosting you.
And everybody raised me.
Right.
And I said, okay, are they really ghosting you?
And they're all like, yeah.
And I said, how many really have your agents, your clients are ghosting?
And everybody raises them.
People raising two hands.
I said, okay.
Are they ghosting you?
You ghosting them.
The reality is most of your follow-up game is not very good.
I actually said, most of your follow-up game sucks.
I said, you're the problem.
You're ghosting your client.
Well, I called them last Tuesday and they never called me back.
I mean, they ghosted me.
What? Are you serious? Do they even have your name programmed in their phone yet? How many times
you've even talked to these people? You had one good conversation and then when you called them back,
they didn't recognize your number, they didn't answer it, and they haven't got back to you yet.
Well, you forgot about them. You ghosted them. They're not excited about your follow-up game that doesn't
exist. So when you start looking at this, did you send them a video text? Hey, it's Kurt.
Remember me? I just want to reach out to you. I don't want to ever leave you.
hang it. I don't ever want you to think I'm not thinking about you and not working for you.
Reach out to me. Just shoot me a text back. Let me know when the best time is to reach you.
And then here's the example. How many of you have emails and people? Why emailed them a bunch of
stuff? I emailed them a CMA. I emailed them all kinds of marketing information. Did you? Okay, great.
Well, here, I can show you my phone right now. Live, Real, right? Yeah. I have 7,000 messages in
email. Seven thousand emails. I've heard this.
7,88.
I know.
I say it a lot.
Everybody knows we have to call you on the phone.
I get hundreds and hundreds and hundreds of these a day.
Yeah.
I can't possibly go through them all.
So I miss emails all the time.
I have 7,087 that have not even been open.
Now you go to my texts.
I got a decent number.
I got a decent number.
I got 80-some texts.
I haven't opened yet, right?
Because I get over 200 a day.
right then you go into my WhatsApp and I get into all these chat groups and then you get the workplace
chats and I'm like oh my god you know somebody shoot me now you know when I go to this stuff it's just
it's overwhelming because there's just so much there right so when I go to my my app groups you know
if you even look just in here right these are all ones with the whole bunch of mad these are all
different apps these are just the different groups I'm in right all these are different groups
wow look at this well how many agents
To you know, how's in your group?
That's, yeah.
To my point, well, I'll tell you that one second.
So what I'm getting at, though, is you know what I don't have any that are missed being opened?
Where?
Text with a video text.
Love it.
I love it.
I teach video communication.
It is so effing important.
It's a way to stand out.
This just verify is what I say all the time.
If you want to stand out, don't stop doing what everybody else is doing.
go the extra mile
do something different
yeah video
you sent me a text in a video
I'm going to look at it really quick
and tell me everything I want to know
and I'm going to remember who you are
because I got a ton of these numbers in here
that I don't even know who these people are
and they start going
okay now here's what I wanted to tell you next
I'm like who is I don't know who this is
and then I read the whole thing at the bottom
I didn't even see their name thanks
emoji emoji hugs hearts kisses
like I don't even know what that means
I don't speak emoji I don't even know what that means
Oh, my goodness.
But they sent me this stuff.
I don't even know who it was.
And they're like, well, don't you remember the conversation we had like three weeks ago?
My God, I reached out to you.
I'm like, do you know people I talked to in three weeks?
This goes to your point.
In my group, so I have a team and you asked me earlier and I'm sorry, I didn't ask.
That's okay.
I'm going to answer specifically.
My team team, I have 120 some agents on my team team.
That's my local Markssy team.
Okay.
But then I have locally other agents who I brought to the company, which are 36.
agents that I brought to the company who actually have physical locations.
So they've got branch offices and or teams or whatever have you.
So I've got 36 of them.
And then with them and the agents that they have that are part of my group, like you're saying,
I now have three, just under 3,000.
I was over 3,000, but we have agents coming.
So I'm just under 29.
Let me pull it up for you.
29 and change.
Being an owner of the company, that's what I'm a lot of.
passive income.
That is a nice passive income.
And it comes to passive income.
It sure does.
It comes with a lot.
And everybody knows on, you know, 18th of the month, every month, they generate your
rev share.
So this is the part that Gary Keller and Dave Linegar and Warren Buffett, these guys
all take theirs, right?
They share the revenue.
They share it with no money, but themselves.
Over here, the company gets theirs, right?
Yeah.
And then they share it with the partners.
Good.
There's enough for everybody.
So I get 2,950 some pieces of partnership.
So every month when a home is sold by an agent in that group, the company gets paid a piece.
Now, an agent gets to 100%.
The company takes nothing from them.
Yeah.
The agent keeps all their money.
The sharing of the revenue is only the revenue that comes in.
So for those who haven't got to that yet, there's a piece that goes to the company until they've capped.
And then they get 100%.
Yeah.
Well, the company shares 50 cents.
all that dollar. And it comes out to quite a bit of money. And Glenn Sanford, he's the founder of the
company. I had dinner with him last week, him, Michael Valdaz, which are president, and then two of
vice presidents, Amy and Sean, and I had dinner with them in San Antonio. And when we were talking about
this, you know, people get hung up on it. Well, all you guys do is recruit. Well, I beg to differ.
That's all these guys do is recruit. Yeah. We help build each. We make people's lives better.
They can do that too. And I don't want to get in a pissing contest. But what I do want to
say is this is a recruiting machine. That's what they're designed to do. That's all they have,
they have, they have to or else they go out of business immediately. Yeah. They have to. Now,
here, we don't have to recruit agents. We do, but we have to build agents. This is the difference.
I'm financially aligned with you. I need you to have success or I don't make it dime. Yeah.
He gets his money up and he sees how that comes through. This one has to make sure every single agent in
their office is performing. The problem is that they're going to pay money to actually have them coach
trained and taught by the best of the best. This is where you're going, Kerry. It would
cast them a fortune to do it, which is why they can't afford to do it because they don't charge the
agent enough. Even though the agents are saying, bullshit, they charge me a ton. I agree. They don't
charge them enough to offset that. So how does EHP do it? What makes you any better carry if you're so great?
Here's the truth. We have what are called icon agents. The company incentivizes them. These are
icons are the best of the best agents. So you only have the top performing agents allowed to coach
teach and train agents. This is the difference. Now I'm financially aligned with you. Not only am I
back, I want to pour into you. I'm going to shoot every single thing I do. I'm going to teach you
out of sell homes every single day because again, remember, revenue share is great, but no revenue,
no share. We got to sell houses. That's why we were the largest independent brokerage in the world
last year in transactions. We sold more homes and any other brokerage did. And I get these,
oh, no, you did. Yeah, we did. It's a fact. Go look up. This is public information, guys.
This isn't me saying it. Go look it up. Now, every brokerage will be working.
number one at the I'm number one agent in my subdivision on my street like what like yeah you give me
number one and everything it's insane but who sold the most homes last year ask yourself that and go look it up right
any franchise out there could to do their job the problem is they don't they can only do so much well guess what
we figured out how to do it on a much grander scale and that's what we sell more that's all we had more
listings than anybody else too I can agree that we can do that it's not about that and this is what
This is what happens. We're the best. No, you're not. No, you're not. No, you're not. No, we're better. No, we're not. This is this stupidness. Guys, guys, we just pay more money to the agents. That's all. Because we make the agents work with each other. That's all. Found a way to align financially all the agents to want to help the other agents sell more homes. Where these guys, none of these agents want to help another agent. Not that they're bad people, not that nobody helps.
something, but I'm not saying that. Yeah. It's not, it's not designed for them to do so. How much time will you give me? Will you help me work my entire deal start to finish if you make no money from me and you're at? No. No. Century 21. Of course not. Because there's no financial incentive. I'm taking your time from your family, you're off. But here's the truth too. Well, if I'm going to help a family here or I'm going to help a family over one of these, I'm going to help these families first because these are my partners. Absolutely. Before I feed your family, I'm in my life.
these are my communities you said about my community yes i am very active in my community my community
has got almost 3,000 people the company's got 90,000 i got 3,000 of them in mine that's not a bad
thing matter of fact it's a good thing and that allows me to help and actually pour into these people
and bring value to them every single day and i have incentive to do so well i definitely
am going to be booking into your calendar to have you show me your system
for agent attraction because that is a great passive income and you are the king.
And if anybody wants to know anything about the model, you can get a hold of me.
You can get a hold of Kurt.
And Kurt.
Here, I'm going to give you guys, I'll lend him one Warren Buffet quote.
One Buffet, Berkshire.
Love his quote, right?
Because he said it himself.
Either you figure out how to realize your dreams and get paid and compensated for
what you do passively or somebody here will hire you to build theirs.
Right.
Simple as that.
I love it.
Build it for you or building for someone else.
I love it.
Thank you so much.
Carrie, thank you so much for having me on.
I appreciate it.
I love to do.
Thank you.
Thanks for listening to everything they never told you about real estate.
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