Life Kit - How introverts and extroverts can be better friends
Episode Date: October 30, 2025Introverts and extroverts move through the world differently and sometimes friendships can suffer when those differences clash. Reporter Yowei Show, host of the podcast Proxy, explores the science of ...personality to help you bridge the divide in your own friendships.Follow us on Instagram: @nprlifekitSign up for our newsletter here.Have an episode idea or feedback you want to share? Email us at lifekit@npr.orgSupport the show and listen to it sponsor-free by signing up for Life Kit+ at plus.npr.org/lifekitLearn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy
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                                        You're listening to Life Kit from NPR.
                                         
                                        Hey, it's Mariel.
                                         
                                        Reporter Yo-Wei Shah is an introvert who loves her extroverted friends.
                                         
                                        She wants to make that clear.
                                         
                                        There's just one problem.
                                         
                                        Sometimes the energy is off.
                                         
                                        The other week, I was hanging out with an extroverted friend who I love dearly,
                                         
                                        and I felt pressure to match their energy, which I obviously didn't succeed at.
                                         
    
                                        And after the hang, I was like, what just happened?
                                         
                                        Why does hanging out with this person I love feel so bad?
                                         
                                        I bet it wasn't fun for them.
                                         
                                        While there isn't one agreed-upon definition, generally extroverse tend to be more talkative, outgoing, energetic, and really into socializing.
                                         
                                        And introverts tend to be more introspective, quiet, deliberate, and really into alone time.
                                         
                                        But this is a spectrum, not a binary.
                                         
                                        many of us fall somewhere in between the two.
                                         
                                        The thing is, there are a lot of people along this continuum
                                         
    
                                        who just don't quite get each other.
                                         
                                        And it's like really awkward to talk about
                                         
                                        because it feels like you're saying,
                                         
                                        essentially, I love you,
                                         
                                        but I'm having a hard time with your personality.
                                         
                                        Like, that's a harsh thing to say to a friend.
                                         
                                        Yo-Wei is the host of the podcast proxy,
                                         
                                        where she uses her reporting skills
                                         
    
                                        to investigate exactly these kinds of emotional conundrum.
                                         
                                        On proxy, she connects people with a proxy, a stranger with relevant experience with their issue and none of the personal baggage.
                                         
                                        On this episode of Life Kit, Yo-Wei talks out her issues with a proxy, an extreme extrovert, calls herself an introvert ally and has made it part of her life's work to help introverts and extroverts create strong partnerships at work.
                                         
                                        You'll hear about the common complaints each camp has about the other and get practical advice on how to have a better time and be better friends with people.
                                         
                                        on the other side of the spectrum.
                                         
                                        Jennifer Conweiler has her doctorate in counseling and organizational behavior,
                                         
                                        but she decided to specialize in helping introverts and extroverts for a personal reason at first.
                                         
                                        Back in the 70s, when she married her husband, Bill, she never heard of these terms.
                                         
    
                                        All she knew was that the qualities that had attracted her to her husband were now becoming a challenge.
                                         
                                        One time we were coming home from a party and I said, oh, we could be friends with these people and what about that hike they were talking about and like I got nothing.
                                         
                                        It was like crickets and I'm looking over at him and I'm saying, what's going on?
                                         
                                        So I just revved it up more.
                                         
                                        Asked more questions.
                                         
                                        What was frustrating for him?
                                         
                                        Did he tell you?
                                         
                                        I don't think he knew what to make of the spinning plates, you know.
                                         
    
                                        In his mind, he thought I was talking about doing everything and he would just shut down because he would reflect on my suggestions.
                                         
                                        And then I was also throwing something else out there.
                                         
                                        And that's what extroverts do.
                                         
                                        We think through our talking, whereas introverts will internalize.
                                         
                                        And so he was getting, I think, very stressed out.
                                         
                                        A week later, Jennifer happened to take a personality assessment where she learned about
                                         
                                        introverts and extroverts.
                                         
                                        I learned that I was an extrovert, no surprise.
                                         
    
                                        I grew up in a very extroverted family in New York.
                                         
                                        And I didn't know many introverts, actually, until I met Bill.
                                         
                                        And it was just the shift of like, oh, to not pack up and go, but to try to understand each other.
                                         
                                        Jennifer went on to write four books, conduct research, and she spent 25 years coaching and training thousands of leaders, teams, and organizations to help introverts thrive in an extroverted world and help the two sides get along better.
                                         
                                        Now, my husband, Bill, you know, he'll still hold up one of my four books and say, read the book because I have to keep reminding myself.
                                         
                                        Not holding up your own book.
                                         
                                        Now, if you're allergic to personality categories, I get it.
                                         
                                        Which brings me to the first takeaway.
                                         
    
                                        Understand what introvert and extrovert means.
                                         
                                        So you can better understand yourself and others, but like, don't be reductive about it.
                                         
                                        There's so many other factors.
                                         
                                        I always say pairs of glasses that you could look through, but it's not to pigeonhole.
                                         
                                        I go by the anecdotal experience I've had with, you know, working with thousands of people,
                                         
                                        who the eyes light up. I mean, that's what I can just say when people say there's some
                                         
                                        kind of an explanation for some of my characteristics. And I would say some.
                                         
                                        A quick history lesson. In the 1920s, the famous Swiss psychologist Carl Jung coined the terms
                                         
    
                                        introversion and extroversion to mean basic orientations of energy. So introversion meant energy
                                         
                                        directed towards the self. An extroversion meant energy directed towards other people.
                                         
                                        But it wasn't until the Myers-Briggs personality assessment that these concepts came into popular use in the 70s.
                                         
                                        Myers-Briggs has since been discredited for inconsistent results and its binary view that either you're an introvert or you're an extrovert.
                                         
                                        But their definition of introversion and extroversion still dominates.
                                         
                                        You know, the idea that introverts recharge alone, extroverts recharge with other people.
                                         
                                        Today, personality scientists stick to measurable behaviors like sociability, assertiveness, activity
                                         
                                        level, positive emotions, and they see introversion and extroversion as opposite ends of a spectrum.
                                         
    
                                        So introversion means preferring small groups and solitude, being more reserved, calm, deliberate, serious,
                                         
                                        while extroversion means seeking social contact, enjoying large groups, being more talkative, dominant, enthusiastic.
                                         
                                        and where you fall on the spectrum isn't static.
                                         
                                        Context matters, and you can change as you get older.
                                         
                                        All's to say, yes, there are meaningful differences.
                                         
                                        Hence the tension.
                                         
                                        Which brings us to the second takeaway.
                                         
                                        Resist the urge to judge.
                                         
    
                                        Because, let's be honest,
                                         
                                        you've probably talked some smack about your introverted and extroverted friends,
                                         
                                        or the very least, been frustrated by them.
                                         
                                        I asked Jennifer to hit me with the most common complaints
                                         
                                        she hears from extroverts about us introverts.
                                         
                                        They're slow, just slow in their movements.
                                         
                                        They like pause and they talk slowly.
                                         
                                        This is so funny to hear.
                                         
    
                                        Another thing is that they don't show a lot of facial expressions.
                                         
                                        You're not giving me anything.
                                         
                                        Give me some cues.
                                         
                                        I was surprised to learn that there is some research that backs all of this up,
                                         
                                        which I will be thinking about at a later date.
                                         
                                        For now, time to criticize the extroverts.
                                         
                                        Here's what introverts will say about extroverts.
                                         
                                        Too many words, can't be alone, hate silence.
                                         
    
                                        Poor listeners, extroverts will interrupt them.
                                         
                                        And the extroverts will say, in my defense, I thought you were done with your thought.
                                         
                                        Right.
                                         
                                        If I'm talking the whole time, it's all about me.
                                         
                                        As cathartic as it was to hear other introverts share some of my complaints,
                                         
                                        Jennifer says assumptions about the meaning of a behavior are unfair.
                                         
                                        because it might just be personality differences.
                                         
                                        For instance, for her book, The Genius of Opposites,
                                         
    
                                        Jennifer interviewed 40 introvert and extrovert work partners.
                                         
                                        And one of the challenges that kept coming up had to do
                                         
                                        as something as simple as asking questions.
                                         
                                        As extroverts, we develop trust by asking you questions about yourself,
                                         
                                        by finding some common areas of interest.
                                         
                                        If you have kids or where you've lived in the country,
                                         
                                        you know, it just gives me a way in to get to know you.
                                         
                                        But introverts will see that as intrusive at times.
                                         
    
                                        Jennifer interviewed a woman who dealt with this exact dilemma.
                                         
                                        She thought she was pretty close to a co-work.
                                         
                                        In fact, she thought they were friends.
                                         
                                        And her friend's daughter was getting married.
                                         
                                        And this woman, who's the extrovert, said she never talked about it.
                                         
                                        And she wouldn't talk about it.
                                         
                                        I asked her a couple times and she would just shut down.
                                         
                                        And she learned later that that woman felt like, I don't know you well enough to really
                                         
    
                                        open up about all the things I'm challenges I'm having and excitement I'm having as the mother
                                         
                                        of the bride. But you know what? They still remain friends because this person who was the extrovert
                                         
                                        realized that she was going too far. I got to say, I've definitely thought an extrovert or two
                                         
                                        was being rude for asking too many personal questions. Maybe I was being unfair. Jennifer says
                                         
                                        try not to jump to conclusions. Like if you're annoyed at your introverted friend who hasn't texted you
                                         
                                        back for weeks. Maybe don't immediately go to, oh, no, they don't like me, or, oh, they're such
                                         
                                        a bad friend. Jennifer still has to catch yourself sometimes. Sometimes I get really upset because
                                         
                                        I haven't heard from somebody. And it's, you know, I have no idea what's going on with them,
                                         
    
                                        especially in this world right now. And I think sometimes my introverted friends might not be as
                                         
                                        open or as clear about just even sending me a text and say, well, now it's like I'm really busy,
                                         
                                        get back to you next week. I love when they do. Or, you know, can we set up a call in a week
                                         
                                        or two? And I'll say, fine, I'll check back with you. I had an issue with a friend in my 20s where
                                         
                                        she always wanted to go out to a party to meet up with other friends. And I just wanted to hang out
                                         
                                        with her one-on-one. And it became almost a moral issue. Like, you're not being a good enough
                                         
                                        friend if you don't go out with me and do things that I care about.
                                         
                                        And that has happened with a lot of us. I can totally relate to him. But you never talked
                                         
    
                                        about it. Well, it's finally time to talk about it. But how do you bring it up? What do you say?
                                         
                                        That's coming up on Life Kit.
                                         
                                        So we are taking a historic step in introvert and extrovert relations by trying to bridge
                                         
                                        the gap between the two sides. Now is the crucial moment, which brings us to take away three.
                                         
                                        Say what you need because your friends aren't mind readers.
                                         
                                        If we don't talk about these disconnects, they don't get better.
                                         
                                        For example, Jennifer says that sometimes she still gets resentful with her introverted friends.
                                         
                                        You know, I have some friends who are like very passive with making plans.
                                         
    
                                        so I'm the one that, like, does it.
                                         
                                        But then I start to resent that.
                                         
                                        Because I don't want to always be the one.
                                         
                                        I think it should be a shared responsibility.
                                         
                                        And that I will share.
                                         
                                        That I will talk about.
                                         
                                        Jennifer suggests maybe don't bring up all the issues at once.
                                         
                                        Focus on behaviors, don't blame.
                                         
    
                                        She gave me some template language to address an issue
                                         
                                        I've been having with a dear friend who's very extroverted.
                                         
                                        And every time we hang out, she's excited to share.
                                         
                                        And so she shares a lot.
                                         
                                        And then I end up not sharing anything.
                                         
                                        There's something I just want to share with you.
                                         
                                        There are times when, you know, I want to talk,
                                         
                                        but I don't always feel like there's a space for me to get my ideas out there.
                                         
    
                                        What do you think we could do so?
                                         
                                        I could feel like I'm, I got a space.
                                         
                                        Yeah, yeah.
                                         
                                        How about if you pause more?
                                         
                                        Maybe that's something that is, you know,
                                         
                                        would give me a little breath to insert.
                                         
                                        And on my part, I will be more forthcoming with sharing stuff with you.
                                         
                                        Because I just feel like I want to have.
                                         
    
                                        more of an even interchange so you can know what's going on with me too because I so value I love you dearly.
                                         
                                        That's what you said, right? Yeah. Do you think that would work? To be honest, I think the solution is
                                         
                                        very simple with this friend that I'm talking about because she is so considerate and she would
                                         
                                        totally be down to do all these things. The issue is me not feeling comfortable speaking up
                                         
                                        and waiting for so many years to do so. That is the thing.
                                         
                                        that feels kind of tragic?
                                         
                                        That's a strong word.
                                         
                                        That's a strong word.
                                         
    
                                        I think if you look at it realistically, you haven't been using that muscle.
                                         
                                        The longer you haven't used it, the harder it is to then step out.
                                         
                                        So that's why you don't want to make a huge deal.
                                         
                                        Maybe make one suggestion.
                                         
                                        Yeah, yeah, yeah.
                                         
                                        And we still live in an extroverted world.
                                         
                                        And so the extroverts need to stop and understand more about introversion.
                                         
                                        Because you have to adapt all the time.
                                         
    
                                        Of course, maybe this is a new,
                                         
                                        friend. Maybe it's too early for The Talk. Say you're an extrovert who's really excited about this
                                         
                                        person you just clicked with at a party. You text them the next day. They text you back. You text
                                         
                                        them again. Then crickets. Are they just introverted and having a hermit moment? Or are they not
                                         
                                        that into you? Jennifer says truly it could be a million reasons. It's hard to guess. But here's what
                                         
                                        you could try. If you don't hear back from them, then a week later, maybe check in again. Again,
                                         
                                        if you don't hear anything, you're getting data that's saying maybe back off or you could
                                         
                                        decide in a month or two to check in with that person. But I think we also have to be careful
                                         
    
                                        to not push ourselves on people. Yeah. You know, and I always feel if they're going to be
                                         
                                        interested in you, they will be. Okay, but say you talk about what you need, and it does go well.
                                         
                                        Amazing. Now, it's time to get creative.
                                         
                                        which leads us to take away for.
                                         
                                        Once everyone's needs are on the table, invent some hacks.
                                         
                                        So I have a friend who's very introverted.
                                         
                                        We meet for coffee every couple months.
                                         
                                        And I'm usually the one that starts with, how are you doing?
                                         
    
                                        And then I'll start talking about myself, right?
                                         
                                        Because that's what we do.
                                         
                                        Because she's just calm and she's sitting there quietly having her coffee.
                                         
                                        Or if I throw her a question and say, how are you doing so-and-so?
                                         
                                        She'll be like, oh, you know, things have been okay.
                                         
                                        And I don't want to, like, probe her right then.
                                         
                                        start talking. But I have learned to give space. I'll talk a little bit about myself and then I'll say,
                                         
                                        oh, it looks, you said like you had a lot going on right now. So what's happening? And, you know,
                                         
    
                                        if she bites, I'll let her just keep talking. I will hold my hands. You'll hold your hands
                                         
                                        underneath the table. Yeah, I'll hold my hands down. That's like, shut your mouth. And then I also have
                                         
                                        this little bracelet I wear now. So it's my little like anchor. Like, oh yeah, I need to listen. And the last time I
                                         
                                        did this. We were there for an hour. She spoke for, I would say, 50 minutes. And that's the first
                                         
                                        time that ever happened. Now, I would have a problem if that continues. Right. I was going to say,
                                         
                                        isn't French you're supposed to be a back and forth? That sounds like monologuing.
                                         
                                        It was monologuing, but it was different for her. Jennifer says you can even come up with a code
                                         
                                        phrase together. Say your extroverted friend asks you to get bubble tea, but you're feeling over-stimulated
                                         
    
                                        by too much socializing and back-to-back zoo meetings.
                                         
                                        Instead of leaving your friend hanging and feeling guilty,
                                         
                                        maybe you can say that you're in silent retreat mode,
                                         
                                        but what about going in two weeks?
                                         
                                        Over the years, I've developed some hacks of my own.
                                         
                                        I have a one hang per week rule, so I don't get cranky,
                                         
                                        and I now invite friends to Yo-wee-Shaba and give massages,
                                         
                                        so we don't have to look at each other or talk the whole time.
                                         
    
                                        But if that's not your thing, maybe you can go on a walk.
                                         
                                        or craft together.
                                         
                                        And now for the final takeaway.
                                         
                                        Appreciate the unique gifts your friend brings to the relationship and tell them.
                                         
                                        Oh, my God, I don't even know where to start.
                                         
                                        You guys calm me down.
                                         
                                        You get me to think.
                                         
                                        I met with a friend yesterday.
                                         
    
                                        We're coffee with all these ideas.
                                         
                                        And he's like, okay, let's start from the beginning.
                                         
                                        And right then I could just kind of breathe, you know?
                                         
                                        And you just model how you can be alone and be with yourself, love yourself.
                                         
                                        And then I started becoming more comfortable.
                                         
                                        with that. I could go on and on, but...
                                         
                                        I'm finding myself getting emotional.
                                         
                                        That was really nice to hear.
                                         
    
                                        I also feel envious for the other side.
                                         
                                        Fast talking, the fast thinking,
                                         
                                        the energy, the stamina.
                                         
                                        I get so much good gossip in my life.
                                         
                                        I get invited to fun parties.
                                         
                                        And there's just like a zest for life.
                                         
                                        That's so beautiful what you listed there.
                                         
                                        I got emotional too.
                                         
    
                                        I wonder what it would be like
                                         
                                        if we told each other that more.
                                         
                                        How good that would feel.
                                         
                                        All right, time for a recap.
                                         
                                        Takeaway one.
                                         
                                        Understand each other's differences, but don't stereotype.
                                         
                                        Takeaway two.
                                         
                                        Before you think your friend is talking too much about themselves or ghosting you, pause.
                                         
    
                                        Don't jump to conclusions about their behavior.
                                         
                                        Take away three.
                                         
                                        Say what you need.
                                         
                                        Take away four.
                                         
                                        Invent some hacks to meet everyone's needs.
                                         
                                        And takeaway five, tell your friend what you love about them.
                                         
                                        That was Yo-Wei Shah, host of the podcast proxy.
                                         
                                        For a recent episode, Yo-Way set up the podcast equivalent of a cage match between a real-life extrovert and introvert to air their grievances and ask the questions they can't ask their own friends.
                                         
    
                                        I do think sometimes I can just kind of leave people hanging.
                                         
                                        This is when I feel frustrated as an extrovert when I'm like, why don't you should?
                                         
                                        share that in the moment. That was thrilling.
                                         
                                        To hear that conversation and episodes on conundrums from family estrangement to band drama,
                                         
                                        subscribe to proxy wherever you get your podcasts.
                                         
                                        And that's our show. Have you subscribed to the LifeKit newsletter yet?
                                         
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                                        slash Life Kit Newsletter.
                                         
                                        This episode of Life Kit was produced by Sylvie Douglas.
                                         
                                        Our visuals editor is Beck Harlan, and our digital editor is Malika Garib.
                                         
                                        Megan Kane is our senior supervising editor, and Beth Donovan is our executive producer.
                                         
                                        Our production team also includes Andy Tagle, Claire Marie Schneider, and Margaret Serino.
                                         
                                        Fact-checking from Tyler Jones.
                                         
                                        Engineering support comes from Stacey Abbott.
                                         
                                        Special thanks to Katie Doggert.
                                         
    
                                        I'm Mariel Segarra.
                                         
                                        Thanks for listening.
                                         
