Microsoft Research Podcast - 061 - Enable(ing) people to do more with Dr. Rico Malvar

Episode Date: January 30, 2019

From his deep technical roots as a principal researcher and founder of the Communications, Collaboration and Signal Processing group at MSR, through his tenure as Managing Director of the lab in Redmo...nd, to his current role as Distinguished Engineer, Chief Scientist for Microsoft Research and manager of the MSR NExT Enable group, Dr. Rico Malvar has seen – and pretty well done – it all. Today, Dr. Malvar recalls his early years at a fledgling Microsoft Research, talks about the exciting work he oversees now, explains why designing with the user is as important as designing for the user, and tells us how a challenge from an ex-football player with ALS led to a prize winning hackathon project and produced the core technology that allows you to type on a keyboard without your hands and drive a wheelchair with your eyes.

Transcript
Discussion (0)
Starting point is 00:00:00 At some point, the leader of the team, Alex Kipman, came to us and says, oh, we want to do a new controller. What if you just spoke to the machine, made gestures, and we could recognize everything? That sounds like sci-fi. Then we said, now wait a second, but to detect gestures, we need specialized computer vision.
Starting point is 00:00:22 We've been doing computer vision for 15 years. To identify your voice, we need specialized computer vision. We've been doing computer vision for 15 years. To identify our voice, we need speech recognition. We've also been doing speech recognition for 15 years. Oh, but now there may be other sounds and multiple people. Oh, but just a little over 10 years ago, we started these microphone arrays. They are acoustic antennas. And I say, wait a second,
Starting point is 00:00:43 we actually have all the core elements. We could actually do this thing. You're listening to the Microsoft Research Podcast, a show that brings you closer to the cutting edge of technology research and the scientists behind it. I'm your host, Gretchen Huizinga. From his deep technical roots as a principal researcher and founder of the Communications, Collaboration and Signal Processing group at MSR, through his tenure as managing director
Starting point is 00:01:12 of the lab in Redmond, to his current role as distinguished engineer, chief scientist for Microsoft Research, and manager of the MSR Next Enable group, Dr. Rico Malvar has seen and pretty well done it all. of the MSR Next Enable Group, Dr. Rico Malvar has seen and pretty well done at all. Today, Dr. Malvar recalls his early years at a fledgling Microsoft research, talks about the exciting work he oversees now, explains why designing with the user
Starting point is 00:01:37 is as important as designing for the user, and tells us how a challenge from an ex-football player with ALS led to a prize-winning hackathon project and produced the core technology that allows you to type on a keyboard without your hands and drive a wheelchair with your eyes. That and much more on this episode of the Microsoft Research Podcast. Rico Malvar, welcome to the podcast. It's a pleasure to be with you, Gretchen.
Starting point is 00:02:11 You're a distinguished engineer and chief scientist at Microsoft Research. How would you define your current role? What gets you up in the morning? Yeah, by chief scientist, it means I tell everybody what to do. Very simple. Yeah, by chief scientist it means I tell everybody what to do. Very simple. Yeah, not really. But chief scientist is basically a way for me to have my fingers and eyes in particular on everything going on at Microsoft Research. So I have an opportunity to interact with essentially all the labs, many of the groups, and find opportunities to do collaborative projects.
Starting point is 00:02:44 And that is really super exciting. many of the groups, and find opportunities to do collaborative projects. And that is really super exciting. And it's really hard to be on top of what everybody's doing. It's quite the opposite of telling people what to do. It's like trying to follow up what they're doing. It's, on some level, herding cats. It's not even herding. It's where are they?
Starting point is 00:03:04 Gotta find the cats. Find the cats. Well, talk a little bit about your role as a distinguished engineer. What does that entail? What does that mean? That's basically, there is a whole set of us. We have distinguished engineers and technical fellows, which are at the top of our technical ladder. And the idea is a little bit recognition of some of the contributions we've done in the technical area, but it's mostly our responsibility to go after big technical problems.
Starting point is 00:03:31 And don't think just about the group you're in, but think about the company, what the company needs, what the technology in a particular area should be evolving. My area in particular on the technical side is signal processing, data compression, media compression. And these days with audio and video engineering, the internet, that matters a lot, but also a few other areas. But that's the idea. The idea is that what are the big problems in technology? How can we drive new things? How can watch out for new things coming up at the company level? You know, those two things that you mentioned, drive things and anticipate things, are two kind of different gears and two different, I won't say skill sets, but maybe it's having your brain in two places. You're right. It's not completely different skill sets, but driving and following are both important and one helps the other.
Starting point is 00:04:25 And it's very important for us to do both. Let's go back to your roots a little bit. When you started here at Microsoft Research, you were a principal researcher and the founder and manager of what was called the Communications Collaboration and Signal Processing Group at MSR. So tell us a little bit about the work you used to do and give us a short where are they now snapshot of that group. Yeah, that name is funny. That name was a bad example when you get too democratic about choosing names. And then we got everybody in the team to give ideas and then it got all complicated and we end up with a little bit of everything and came up with a boring name instead of a cool one. But it was a very descriptive name. It was good. It was just called signal processing when we started. And then it evolved to communication, collaboration and signal processing because of
Starting point is 00:05:15 the new things we were doing. For example, we had a big project on the collaboration area, which is the prototype of a system which later evolved to become the Roundtable product. And that's not just signal processing. It's collaboration. Oh, we have to put collaboration. But people use it to communicate. So it's also communication. Say, OK, put it all in the name.
Starting point is 00:05:36 So it's just like that. And on your question of where people are, a cool thing is that we had a combination of expertise in the team to be able to do things like roundtables. So we had computer vision experts, we had distributed systems experts, we had streaming media experts, and we had audio experts. On the last one, for example, on audio, then later we actually evolved a new group doing specifically audio signal processing, which is now led by Ivan Tashev, who was a member of my team and now has his own team. He already participated in your podcast.
Starting point is 00:06:11 So it's nice to see the interesting challenges in those areas continue. And we keep evolving. As you know, the groups are always changing, modifying, renewing. In fact, that bleeds into my next question. Microsoft Research as an entity has evolved quite a bit since it was formed in 1991. And you were managing director in the mid 2000s from like 2007 to 2010. Of the lab here in Bredman. Yeah. So tell us a little bit about the history of the organization in the time you've been here. Yeah, it's great. One thing I really like about Microsoft Research is first is that it started early with the top leaders in the company always believing in the concept. So Bill Gates started Microsoft Research driven by Nathan Mirvold who was the CTO at the time and it was a no brainer for them to start Microsoft Research.
Starting point is 00:07:01 They found Rick Rashid who was our first leader of MSR. And I had the pleasure of reporting to Rick for many years. And the vision he put in is still to this day, is let's really push the limits of technology. We don't start by thinking how this is going to help Microsoft. We start by thinking how we push the technology, how it helps people. Later, we will figure out how it's going to help Microsoft. And to this date, that's how we operate. With the difference
Starting point is 00:07:31 being maybe is that in the old days, the lab was more of a classical research lab. Almost everything was pivoted on research projects, which is great. And many, many of them generated good technology or even new products to the company. I was just talking about Roundtable as one example, and we have several. Of course, the vast majority fail because research is a business of failure. And we all know that. We submit 10 papers for publication, two or three get accepted, that is totally fine. And we keep playing the game and we do the papers as a validation and also as a way to interact with the community. And both are extremely valued to us so that we can have a better understanding. We are pushing the state of the art.
Starting point is 00:08:17 And today the new Microsoft research puts even a little more emphasis on the impact side. We still want to push the state of the art. We still do innovative things, but we want to spend a little more effort on making those things real, on helping the company. And even the company itself evolved to a point where that has even a higher value from Satya, our CEO, down. It is the mission of the company to empower people to do more.
Starting point is 00:08:48 But empowering is not just developing the technology. It's packaging it, shipping it in the right way, making products that actually leverage that. So I would say the new MSR gets even more into, okay, what it takes to make this real. Well, let's talk a little bit about Microsoft Research Next. Give our listeners what I would call your elevator pitch of Microsoft Next. What does it stand for?
Starting point is 00:09:13 How does it fit in the portfolio of Microsoft Research? I kind of liken it to pick up basketball, only with scientists and more money. But you do it more justice than I do. That's funny. Yeah, Next is actually a great idea. As I said, we're always evolving. And then when Peter Lee came in and also Harry Shum is our new leader, they thought hard about diversifying the approaches in which we do research.
Starting point is 00:09:38 So we still have the Microsoft Research Labs, the part that is a bit more traditional in the sense that the research bit more traditional in the sense that the research is mostly pivoted by areas. We have a graphics team, natural language processing group, human computer interaction systems, and so forth. Many, many of them. When you go to the next, the idea is different. One way to achieve potentially even more impact is pivot some of those activities, not by
Starting point is 00:10:04 area, but by project, by impact goal. Oh, because of this technology and that technology, maybe we have an opportunity to do X, where X is this new project. Oh, but we're going to have the first technology is computer vision. The other one is hardware architectures. Oops, we're going to have to meet people in all those areas together in a project team. And then Peter Lee has been driving that, always trying to find disruptive, high-impact things so that we can take new challenges. And lots of things are coming up from this new model, which we call NEXT, which is New Experiences in Technology. I actually didn't know that, what the acronym stood for. I just thought it was what's next, right?
Starting point is 00:10:48 Plus, of course, that is a cool acronym. Peter did a much better job than we did on the CCSB thing. I love it. Well, let's talk about Enable the group. There's a fascinating story of how this all got started, and it involves a former football player and what's now called the yearly hackathon. Tell us the story. That is exactly right. It all started when that famous football player, ex-football player Steve Gleason, still a good partner of ours, is still a consultant to my team. Steve is a totally impressive person. He got diagnosed with ALS. And ALS is a very difficult disease because you basically lose mobility. And at some point in life, your organs may lose their ability to function. So most people actually don't survive ALS. But with some mitigations, you can prolong a little bit and technology can help.
Starting point is 00:11:54 Steve, actually, we quote him saying, until there is a cure for ALS, technology is the cure. This is very inspiring. And he created a foundation, Team Gleason, that really does a wonderful job securing resources and distributing resources to people with ALS. They really, really make a difference in the community. And he came to us almost five years ago and we were toying with the idea of creating this hackathon, which is a company-wide effort to create hack projects. And then in one of those, which actually the first time we did, which is in 2014, Steve told us, you know, I, guys, I want to be able to do more in particular.
Starting point is 00:12:34 I want to be able to argue with my wife and play with my son. So I need to communicate and I need to move. My eyes still work. The eye tracking thing might be the way to go. Do you want to do something with that? A Hackathon team really got inspired by the challenge and within a very short period of time, they created an eye tracking system where you look at the computer and then there is a keyboard and you can look at the keys and type at the keys by looking. And there is a play button so you can compose sentences and then speak out with your eyes.
Starting point is 00:13:06 And they also created an interface where they put buttons similar to a joystick on the screen. You look at those and the wheelchair moves in the direction of where you're selecting. They did a nice overlay between the buttons and the video so it's almost like they put the computer mounted on the wheelchair, you look through the computer, the camera shows what's in front of you, and then the wheelchair goes. With lots of safety things like a stop button. It was very successful, that project. In fact, it won the first prize on the hackathon prize.
Starting point is 00:13:39 And then a little bit later, Peter and I were thinking about where to go on new projects. And then Peter really suggested Ricoh, what about that hackathon thing? That seems to be quite impactful. So maybe we want to develop that technology further. Why do you think? I said, well, if I had a team, we could do that. If I only had a team. If I only had a team. And then Peter said, how many people you need? I don't know, six, seven to start. And I say, okay, that's good to do it. It was as easy as that. Well, let's talk a little bit more about the hackathon. Like you said, it's about in its fifth year.
Starting point is 00:14:12 And as I understand it, it's kind of a ground-up approach. Satya replaced the annual executive inspirational talk, top-down kind of summer event with, hey, let's get the whole company involved in invention. I would imagine it's had a huge impact on the company at large. But how would you describe the role of the hackathon for people in Microsoft Research now? It seems like a lot of really interesting things have come out of that summer event. You know, for us, it was a clear thing because Microsoft Research was always bottom up. I mean, we literally don't tell researchers what to do. People, researchers, engineers, designers, managers, they all have great ideas, right?
Starting point is 00:14:53 And they come up with those great ideas. When they click enough, they start developing something. And we look from the top and say, that sounds good. Keep going, right? So we try to foster the most promising ones. But the idea of bottom up was already there. When we look at the hackathon, we say, hey, thanks to Satya and the new leadership of Microsoft, has been a driver and supporter of the hackathon. So to us, it was like, hey, great, that's how we work. And now we're going to do more collaboration with the rest of the company. You have a fantastic and diverse group of researchers working with you, many of whom have been on the podcast already and been delightful. Who and what does it take to tackle big issues, huge ideas like
Starting point is 00:15:46 hands-free keyboards and eye tracking and 3D sound? Right. One important concept, and it's particularly important for Enable, is that we really need to pay attention to the user. Terms such as user-centered, yeah, they sound like cliché, but especially in accessibility, this is super important. For example, in our Enable team, the area working with eye tracking, our main intended user were people with ALS, since the motivation from Steve Gleason. And then in our team, Anne Paradiso, who is our user experience manager, she created what we call the PALS program. PALS means person with ALS. And we actually brought people with ALS in their wheelchairs and everything to our lab and discussed ideas with them. So they were not just testers.
Starting point is 00:16:40 They were brainstorming with us on the design of the technologies. Collaborators. They loved doing it. They really felt, wow, I'm in this condition, but I can contribute to something meaningful and we will make it better for the next generation of people with this. So this concept of strong user understanding through user design and user research, particularly on accessibility, makes a big difference. Talk a little bit about the technical side of things. What kinds of technical lines of inquiry are you really focusing on right now? I think our listeners are really curious about what they're
Starting point is 00:17:20 studying and how that might translate over here if they wanted to? That's a great question. Many of the advancements today are associated with artificial intelligence, AI, because of all the applications of AI, including in our projects. AI is typically a bunch of algorithms and data manipulation and finding patterns in data and so forth. But AI itself doesn't talk to the user. You still need the last mile of the interfaces, the new interface. Is the AI going to appear to the user as a voice or something on the screen?
Starting point is 00:17:57 How is the user going to interact with the AI? So we need new interfaces. And then with the evolution of technology, we can develop novel interfaces. Eye tracking being an example. If I tell you that you're going to control your computer with your eyes, you're going to say, what? What does that mean? If I tell you you're going to control the computer with your voice, you say, oh yeah,
Starting point is 00:18:16 I've been doing that for a while. With the eye tracking for a person with disability, they immediately get it and they say, aha, I know what it means and I want to use that. For everybody, suppose, for example, that you're having your lunch break and you want to browse the news on the internet, get up to date on a topic of interest, but you're eating a sandwich. Your hands are busy, your mouth is busy, but your eyes are free. You could actually flip around pages, do a lot of things just with your eyes and you don't need to worry about cleaning your hands and touching the computer because you don't need to
Starting point is 00:18:49 touch the computer. And you can think in the future where you may not even need your eyes. I may read your thoughts directly. And at some point, it's just a matter of time. It's not that far away. We're going to read your thoughts directly. That's both exciting and scary. Yes. What does it take to say, all right, we're going to make a machine be able to look at your eyes and tell you back what you're doing? Yeah, you see, it's a specialized version of computer vision. It's basically cameras that look at your eyes. In fact, the sensor works by first illuminating your eyes with bright IR lights, infrared,
Starting point is 00:19:28 so it doesn't bother you because you can't see. But now you have this bright image that the cameras looking at IR can see, and then models and a little bit of AI and a little bit of just graphics and computer vision and signal modeling that then make an estimate of the position of your eyes and associate that with elements on the screen.
Starting point is 00:19:49 So it's almost as if you have a cursor on the screen that is controlled with your eyes, very similar to a mouse, with the difference that the eye control works better if we don't display the cursor. With a mouse, you actually should display the cursor. With eye control, the cursor works better if it is invisible. But you see, the idea there is that you do need specialists. You need folks who understand that. And sometimes you do a combination of some of that understanding being in the group. So we need to be the top leaders in that technology, or we partner with partners that have a piece of the technology.
Starting point is 00:20:29 For example, for the eye tracking, we put much more emphasis on designing the proper user interfaces and user experiences because there are companies that do a good job in producing eye tracking devices. So we leverage the eye-tracking devices that these companies produce. And behind that, you're building on machine learning technologies, on computer vision technologies. Correct. For example, a typical one is that the keyboard driven by your eyes, you still want to have a predictive keyboard. So as you're typing the letters, it guesses. But how you interface on the
Starting point is 00:21:05 guess, it's very interesting because when you're typically using a keyboard, your eye is looking at the letters, your fingers are typing in the keys. When you're doing an eye control keyboard, your eye has to do everything. So how you design the interface should be different. And we've learned and designed good ways of make that different. If I'm looking at the screen and I'm moving my eyes, how does it know when I'm done? You know, like that's the letter I want. Do I just laser beam the...
Starting point is 00:21:33 You said you would be asking deep technical questions and you are. That one, we use the concept that we call dwelling. As you look around the keyboard, remember that I told you we don't display the cursor. Right. But as you're, the position where you look around the keyboard, remember that I told you we don't display the cursor, but as the position where you look in your eyes, the focus of your eye is in a particular letter, we highlight that letter. It can be a different color. It can be a lighter shade of gray. So as you move around, you see the letters moving around. If you want to type a particular
Starting point is 00:22:03 letter, once you get to that letter, you stop moving for a little bit, let's say half a second, that's a dwell. You dwell on that letter a little bit and we measure the dwell. And there is a little bit of AI to everywhere, is the research success story. The one that chronicles the path of a blue sky research thing to instantiation and a product. And I know over and over research has told me research is generally a slow business. So it's not like, oh, the overnight success story, but there's a lot of hard won success stories or stories that sort of blossomed over multiple years of serendipitous discovery. Do you have any stories that you could share about things that
Starting point is 00:23:03 you've seen that started out like a harebrained idea and now millions of people are using? You know, there is so many examples. I particularly like the story of Kinect, which was actually not a product developed by Microsoft Research, but in close collaboration with Microsoft Research. It was the Kinect team at the time in Windows, because at some point the leader of the team, Alex Kipman, came to us and says, oh, we want to do a new controller. What if you just spoke to the machine, made gestures, and we could recognize everything? You see, that sounds like sci-fi. So, nah, that doesn't work. But then Alex was very insistent. And then we said, no, wait a second. But to detect gestures, we need specialized computer vision.
Starting point is 00:23:51 We've been doing computer vision for 15 years. To identify your voice, we need speech recognition. We've also been doing speech recognition for 15 years. Oh, but now there may be other sounds and there may be multiple people. Oh, but just a little over 10 years ago, we started these microphone arrays. They are acoustic antennas. They can tune to the sound, whoever is speaking and all of that, the directional sound inputs. And I say, wait a second, we actually have all the core elements.
Starting point is 00:24:19 We could actually do this thing. So after the third or fourth meeting, you say, okay, Alex, I think we can do that. And say, great, you have two years to do it. What? Yeah, because we need to ship at this particular date. And it all worked. I doubt there's some other institution or company that could have produced that. Because we've been doing what was apparently blue sky for many years, but then we created all those technologies. And when the need arose to say, aha, we can put them all together.
Starting point is 00:24:48 Where is Kinect today? Kinect used to be a peripheral device for Xbox. We changed it into an IoT device. So there's a new Kinect kit, Kinects to Azure, so people can do Kinect-like things, not just for games, but for everything and all the technology that supports that is now in Azure. So, Rico, you have a reputation for being an optimist. You've actually said as much yourself. Yes, I am.
Starting point is 00:25:16 Plus, you work with teams on projects that are actually making the lives of people with disabilities and others profoundly better. But I know some of the projects that you worked on fall somewhere in the bounds of medical interventions. So is there anything about what you do that keeps you up at night? Anything we should be concerned about? Yeah, you know, when you're helping a person with disability, sometimes what you're doing can be seen as, is that a treatment? Is that a medical device? In most cases, they are not. But the answer to those questions can be complicated and there can be regulations. And of course, Microsoft is a super responsible company. And if anything is regulated, of course, we're going to pay attention to the regulations. But some of those are complex. So doing it right by the regulations can take significant amount of work. So we have to do this extra work. So my team has to spend time
Starting point is 00:26:12 sometimes in collaboration with our legal team to make sure we do the right things. And I hope also that we will help evolve those regulations potentially by working with the regulatory bodies, educating them on the evolution of the technology. Because in all areas, not just this area, but almost all areas of technology, regulations tend to be behind. It's hard to move, and understandably so. So the fact that we have to spend significant effort dealing with that does keep me up at
Starting point is 00:26:44 night a little bit, but we do our best. You know, there's a bit of a Wild West mentality where you have to, like you say, educate. And so in a sense, what I hear you saying is that as you take responsibility for what you're doing, you're helping to shape and inform the way the culture onboards these things. Exactly right. So how would you sort of frame that for people out there? How do we, you, help move the culture into a space that more understands what's going on and can onboard it with responsibility themselves? That is a great question. And you see, for example, in areas such as AI, artificial intelligence, people are naturally afraid of how far can AI go?
Starting point is 00:27:31 What are the kinds of things it could do? Can we regulate so that there will be some control on how it's developed? And Microsoft has taken the stance that we have to be very serious about AI. We have to be ethical. We have to preserve privacy and all of those things. So instead of waiting for regulation and regulatory aspects to develop, let's help them. So we were founders of not just me, but the company, especially the Microsoft Research AI team, founders of the partnership for AI in partnership with other companies to actually say, no, let's be proactive about that. Tell us a bit about Rico Malvar.
Starting point is 00:28:25 Let's go further back than your time here at MSR and tell us how you got interested in technology, technology research. How did you end up here at Microsoft Research? Okay. On the first question, how I got interested in technology, it took me a long time. I think I was eight years old when my dad gave me an electronics kit and I start playing with that thing and I say, aha, that's what I want to do when I grow up. So then I went through high school taking courses in electronics. Then I went to college to become an electrical engineer and I loved the academic environment.
Starting point is 00:29:00 I love doing research. So I knew I wanted to do grad school. I got lucky enough to be accepted at MIT. And when I arrived there, I was like, boy, this place is tough. And it was tough. But then when I finished, I went back to my home country. I created a signal processing group at the school there, which was I was lucky to get fair amounts of funding.
Starting point is 00:29:21 So we did lots of cool things. And then one day, some colleagues in a company here in the US call me back in Brazil and they say, Hey, our director of research decided to do something else. Do you want to apply for the position? And then I told my wife, Hey, there's a job opening in the US. What about that? I said, well, go talk to them. And I came, talked to them.
Starting point is 00:29:42 They make me an offer. And then it took us a whole month discussing. Are we going to move our whole family to another country? Hey, we lived there before. It's not so bad because I studied here. And maybe it's going to be good for the kids. Let's go. If something doesn't work, we move back.
Starting point is 00:29:57 And say, okay. So, and here we are. But that was not Microsoft. That's for another company at the time a company called picturtel which was actually the leading company in professional video conferencing systems so we were pushing the state of the art on how do you compress video and audio and these other things and i was working happily there for about four years and then one day i see microsoft and i say wow microsoft research is growing fast.
Starting point is 00:30:27 Then one afternoon I said, ah, okay. I think about it and I send an email to the CTO of Microsoft saying, you guys are great. You're developing all these groups. You don't have yet a group on signal processing. And signal processing is important because one day we're going to be watching a video on your computers via the internet and all of that. So you should be investing more on that. And I see you already have Windows Media Player. Anyways, if you want to do research and signal processing, here's my CV. I could build and lead a group for you doing that.
Starting point is 00:30:55 And then I tell my wife and she goes, you did what? You sent an email to the CTO of Microsoft. Who was it at the time? It was Nathan Merrifold. Nathan. And she said, nah. I said, what do I have to lose? The worst case, they don't respond and life is good.
Starting point is 00:31:10 I have a good job here. It's all good. And that was on a Sunday afternoon. Monday morning, I get an email from Microsoft. Hey, my name is Suzanne. I work on recruiting. I'm coordinating your interview trip. And I said, all right.
Starting point is 00:31:22 And then I showed the email to my wife and she was like, what? It worked. And then actually it was a great time. The environment here from day one, since the interviews, the openness of everybody of management, the possibilities and the desire of Microsoft to, yeah, let's explore this area, this area. One big word here is diversity. Diversity of people, diversity of areas.
Starting point is 00:31:49 It is so broad and that's super exciting. So I was almost saying whatever offer they make me, I'll take it. Fortunately, they made a reasonable one, so it wasn't too hard to make that decision. Well, two things I take away from what you've just told me. You keep using the word lucky, and I think that has less to do with it than you're making it out to be. Because there's a lot of really smart people here that say, I was so lucky that they offered me. It's like, no, they're lucky to have you, actually. But also, the idea that if you don't ask, you're never going to know whether you could have or not. I think that's a wonderful story of boldness and saying, why not?
Starting point is 00:32:29 Yeah. And in fact, boldness is very characteristic of Microsoft research. We're not afraid. We have an idea. We just go and execute. And we're fortunate, and I'm not going to say lucky, I'm going to say fortunate that we're in a company that sees that and gives us the resources to do so. Rico, I like to ask all my guests as we come to the end of our conversation to offer some parting thoughts to our listeners. I think what you just said is a fantastic parting thought, but maybe there's more. So what advice or wisdom would you pass on to what we might call the next
Starting point is 00:33:01 generation of technical researchers? What's important for them to know? What qualities should they be cultivating in their lives and work in order to be successful in this arena? I would go back on boldness and diversity. Boldness, you've already highlighted, Gretchen, that, you know, if you have an idea, but it's not just too rough an idea. You know a thing or two why that actually could work. Go after it. Give it a try. Especially if you're young. Don't worry if you fail many things.
Starting point is 00:33:31 I failed many things in my life. But what matters is not the failures. You learn from the failures and you do it again. And the other one is diversity. Always think diversity in all the dimensions. All kind of people everywhere in the world. Doesn't matter gender, race, ethnicity, upbringing, rich, poor, whatever they come from. Everybody can have cool ideas.
Starting point is 00:33:54 The person whom you least expect to invent something might be the one inventing. So listen to everybody because that diversity is great. And remember the diversity of users. Don't assume that all users are the same. to everybody because that diversity is great. And remember the diversity of users. Don't assume that all users are the same. Go learn what users really think. If you're not sure if idea A or idea B is the better, go talk to them, try them out. Test, get their opinion, test things with them. So push diversity on both sides, diversity on the creation and diversity on who's
Starting point is 00:34:23 going to use your technology. And don't assume you know. In fact, Satya has been pushing the whole company towards that. Put us in a growth mindset, which basically means keep learning, right? Because then if you do that, that diversity will expand and then we'll be able to do more. Riko Malvar, I'm so glad that I finally got you on the podcast. It's been delightful. Thanks for joining us today. It has been a pleasure. Thanks for inviting me.
Starting point is 00:34:56 To learn more about Dr. Rico Malvar and how research for people with disabilities is enabling people of all abilities, visit Microsoft.com slash research.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.