No Broke Months For Salespeople - All Business is Conversation

Episode Date: October 3, 2024

 Jesse Zagorsky is a Broker Associate Live. Love. San Diego Homes in the Greater San Diego Area. He's also a national sales trainer and speaker; he's appeared at the NAR Annual Conference, Inman, and... other events. In addition, of being a faculty member of Club Wealth. Jesse has facilitated many of their top-tier masterminds and is the MC of their Business Strategy Mastermind and Listing Agent Bootcamp. In this Top Industry Leader Mastermind episode, Jesse will discuss how all business is conversation! You can find Jesse in these links below:InstagramFacebookZillow To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan Rochon

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Starting point is 00:00:00 When we're going to talk about today, it's like walking. Your left foot is learning. Your right foot is doing. How many of you walk around by hopping on one foot all over the place? None of you. You walk left foot, right foot, left foot, right foot. So as we go through these concepts, because they're going to sound really simple, it's learning it and then applying it, learning it and applying it. That's what's going to create learning for you. Welcome to the No Broke Months for Real Estate Agents podcast. Working as a real estate agent can be incredibly rewarding and fulfilling, but it can also be frustrating if you aren't making the money you deserve.
Starting point is 00:00:35 So if you're ready to end the stressful cycle of working hard for no results, then get started with a proven step-by-step system so that every month is no broke months. Jesse Zagorski is a broker associate live. Love. San Diego homes in the greater San Diego area. He's also a national sales trainer and speaker. He's appeared at the NR annual conference, Inman, and other events, in addition of being a faculty member of Club Wealth. Jesse has facilitated many of their top-tier masterminds and is the emcee of their Business Strategy Mastermind and Listing Agent Bootcamp. In this Top Industry Leader Mastermind episode, Jesse will discuss how all business is conversation. My name is Dan Groschein. I'm the host of the
Starting point is 00:01:27 No Broke Months podcast, which is a show for real estate agents to help you have no broke months. Thanks for joining me. Enjoy the show. So guys, what we're talking about is Dan and I are nerds when it comes to sales training. Our topic today, all businesses conversation. And this ties into when I said that Dan and I are sales nerds, we have both studied something called NLP for a very long time. NLP is neuro-linguistic programming. Raise your hand if anyone's ever heard of that. Dorothy, you got two thumbs up.
Starting point is 00:01:57 You're awesome. So today is not an NLP lesson. I'm actually going to keep it a much higher level because we know this NLP stuff. And so when you talk about getting people to engage, to draw them in, reading body language. So here's what we're going to do. I'm going to start with a reference to what Dan just said, because this has nothing to do with today's topic, but I think it'll help you open your minds to be receptive to new things. I want to do a little poll. So I want to draw your cameras on. If your camera is not on,
Starting point is 00:02:23 we're going to do it with a one, typing a number one in the chat box. Ready? So I want your cameras on. If your camera's not on, we're going to do it with a one typing a number one in the chat box. Ready? So I want to ask you a question. You guys have, you know, things you do in your life. Sometimes they go well, sometimes they don't go well, right? What do you think teaches you more when you win or when you lose, when you fail? Which one teaches you more? All right, you guys are my people. You already know this one. What we're going to talk about today, it's like walking, okay? Your left foot is learning. Your right foot is doing. Your left foot is learning. Your right foot is doing. How many of you walk around by hopping on one foot all over the place? None of you. You walk, left foot, right foot, left foot, right foot. So as we go through these concepts, because they're going to sound really simple,
Starting point is 00:03:03 it's learning it and then applying it, learning it and applying it. That's what's going to create learning for you. And some of you throughout your business, and I don't know you personally, I'm not directing this to anyone, but some of you guys are hopping around on one foot in your real estate business and you're wondering why you're not getting there faster, right? Because you're literally just like, oh, oh. Okay. So all business is conversation. Write that down. My training could literally end if you would understand what I mean by that. All business is conversation.
Starting point is 00:03:31 I want you to consider the last buyer you worked with if you work with buyers. I really want to ask Matthew, who's your realtor? That's what his background says. Who's your realtor, Matthew? Anyway, but those of you that were, I'm kidding. Those of you who work with sellers, the last listing that you have, the last listing that you have,
Starting point is 00:03:46 the last listing that came from, think about where that interaction started. Was it a lead that you purchased? Was it a referral from someone you knew, right? Trace the source in your mind, maybe the last couple. My guess is if we really looked at where it came in from, whether it's a lead you purchased, someone that you generated,
Starting point is 00:04:03 you talked to a FISBO and expired, whether it's someone from sphere of influence gave you a referral, it actually started with a conversation. This is why I say all business is conversation. It literally is that simple. And so at its core, if we want to increase our business, sell more homes, have no broke months, have more listings, rep more buyers, it needs to be getting into more conversations. And this is not just a quantity thing. This is not me telling you, just go talk to a bunch of people. I will make it more specific, but I want to make sure we're foundationally. If you had more conversations, even if your skills were awful, even if you had no idea what you're doing, maybe some of you here, you're like a brand new realtor. If you talk to enough people, you'd probably sell some houses. Agreed? But what
Starting point is 00:04:40 we want to do is to figure out ways to kind of focus those conversations, to give you a little additional value so that it's not just needing to talk to thousands. However, quantity, write this down. Quantity solves all problems. Quantity solves all problems. So I will give you tools to be more efficient. I'm an efficiency guy. I've been obsessed with lead conversion, getting more efficient with it for years. I've been in real estate 20 years. My background doesn't really matter, but just to give you a little frame of reference so that you know why you're listening to me and I'm not just some random homeless guy that Dan found that could borrow a laptop and give you some tips. I've been in real estate for 20 years. So this is like thumbs down. You want me to be a homeless guy? Okay. I was sleeping outside last
Starting point is 00:05:20 night and I borrowed this laptop and I thought I'd make up some stuff about sales. No, I've run sales teams for 15 years. I owned a brokerage in San Diego. My business partner has been my mother for my entire career. I'm very, very blessed. I'm a mama's boy. Very blessed to work for my mom all these years. And when my mom and I had a sales team, so I've done this myself that before I had a team, I worked with buyers. I worked with sellers. I was an ISA. I set appointments for other people. And all throughout this, I had a team as small as four people and 21 agents on my team at one point selling hundreds of homes a year. And all throughout this, it wasn't until honestly six months ago when a mentor pointed out to
Starting point is 00:05:57 me that all business is conversation. Every one of those homes you sold, every one of those things came from conversation. And so I would challenge you, even if you don't pay attention to anything after this, if you just are looking for ways to jump start your 2024, you don't have to raise your hand for this one. Just blink your eyes three times. If you're like, I could use a little boost of my business. Last year was not the best. 2024 is, okay. I'm seeing heads nodding vigorously. You just blink your eyes, okay? So if you really want to do this, think about how many conversations you had over the last month of 2023, December. Maybe you're like, Jesse, I was on vacation.
Starting point is 00:06:33 I know, that's my point. But maybe before that, maybe you go back to November, right? And you're like, how many conversations did you really have? And if you learn nothing else, but you just figure out a way to have more conversations, what if you went out and you started talking to 10 new people a day? And I don't mean buying leads or selling leads. I don't care what source they come from. People in your sphere will give you some, you know, it could be leads that
Starting point is 00:06:55 you bought. They could be expires and Fizbo's, whatever the source is. If you had 10 new conversations a day, right? That would be 50 conversations in a week. You do that for four weeks, you'd have 200 new conversations. For some of you, that might be more than you did in the entire last six months of the year, right? For some of you, you're like, no, I'm already doing that, man. Cool. Then we got to make you more efficient. Maybe you go out and you're really like backing us to all. I don't know if we have any single parents here. I love single income parents because like they have no option to fail. They have to make this work. So they will go out and they will go do 20, 30, 40 conversations, a hundred conversations, like in a short period
Starting point is 00:07:29 of time. That's how you, if you took a bottle of soda, I mean, I haven't, I haven't drank soda in years, but if you took like a glass bottle of soda and actually let's do honey, I like honey. That's, that's a, that's a better one for me. I'll give you the soda analogy later. Honey, if you took honey and you got a funnel and you wanted to fill up a jar full of honey. I remember trying to do this, by the way. Honey is like this thick, sticky stuff. You've never done it. Just picture it. I've got a bottle of honey here, one of those big bear looking, and I've got a little big, cute cartoon bear on it. I've got this jar and I got a funnel. And my goal is to fill up this bottle. Let's say the honey, it's like your transactions.
Starting point is 00:08:05 Starts with conversations, but it's like, and we're trying to put just like a little drop into the funnel. Drop. And then we wait for it to trickle down. And then we come back, maybe a day later, a week later, put another drop in. Drop.
Starting point is 00:08:19 And we come back, every time we put a drop in, drop, drop. And we come back, we look at the jar and it's still mostly empty. We're like, why is the jar empty? Anyone know what happens to honey when you just leave a couple drops out there it gets crusty and yucky and you don't eat that stuff my two little kids believe me we got honey stuck everywhere so if you took the honey and you went and you squeezed it in and you made enough so gravity would actually start to pull it down you're like you just keep squeezing squeeze
Starting point is 00:08:44 squeeze squeeze and honey started to really like, you could fill up the jar a lot faster. Does that make sense, guys? That's the visual I want you to keep in mind as we go through this conversation about conversations, because quantity really does solve all problems. Instead of having one a week or two a week, the more you can have in a short period of time starts to create that momentum. So what are ways that we could, I'm going to teach you the power of 15 minutes because every one of you on here has a 15 minute block in your week, at least once, probably more than once that you are not using to its full potential. Maybe you're sitting waiting for your car, the mechanic, the car washman, you're waiting
Starting point is 00:09:19 for kids to be picked up at school. Maybe you're early for an appointment, you're late somewhere else. Raise your hand if you're like, I guarantee I have 15 minutes I'm not using somewhere. Anybody? Acknowledge that? Drop one of the chat box cameras off, right? I want to make sure. This is like, yeah, most of you. Okay. Most of your hands up. So what can you do in 15 minutes? If we want to start conversations, because if all business is conversation, what's the first step? It's going to sound really obvious. Starting a conversation, right? What's the best script, Dan? I'm going to ask you because there's no right or wrong answer here. I got my answer. We're going to go around a few of you guys.
Starting point is 00:09:57 I want you to think about it. I'm going to call a few of you. What is the absolute best script for starting a conversation with a potential buyer or seller. Dorothy's already ready. Dan, you want to go first? You want Dorothy to go first? She unmuted herself. Diana's got one. Who wants to start?
Starting point is 00:10:11 Diana, you want to start? Go ahead, Diana. Yep. Hello. Hello. That's my personal favorite. I was going to do a different one. I was going to do hi.
Starting point is 00:10:21 Hi. That was going to be mine. Howdy. Howdy. Okay. You guys are spot on. Like most agents overthink this so dramatically. When we're talking about starting a conversation, it literally could be as simple as hi. Okay. This is what we did the other day. And raise your hand if you've ever gotten a referral or done a deal with a past client, a referral from a past client or done a deal from your sphere. Someone, someone like sent you a deal raise your hand if you like you've done a deal from your sphere past clients referrals not enough you guys okay most agents you know
Starting point is 00:10:52 where they're but those thank you put your hands down you know you know where you know where most people get their first transaction from when they join real estate someone they know right that's their mother their mother their father relative somebody who's like, I mean, let's do their business with their mother. Unless they're a mama's boy. Exactly. Someone who feels guilt, not guilty, but like someone feels for you, like you're a brand new agent.
Starting point is 00:11:13 Let me get my cousin wants to buy a house. Let me talk to him. He's just my cousin, right? You guys agree with that? That's where the first one comes from. And I know that in the CPI community, Dan teaches a bunch of strategies. So this is not about where they're coming from, because that's going to depend on your specific business goals,
Starting point is 00:11:30 your budget, your personality. Dan, I know I've been on trainings where he will walk you through. So the sources, I'm not worried about. But we're still going to talk about starting conversations. Let's take your past clients in your sphere, because most of you have people in your past clients in sphere. Even if you are brand new in a city where you know nobody, you could build a sphere so quickly if you wanted to, and it takes $0. That's why I like starting with this. And if you do this
Starting point is 00:11:55 correctly, you'll start generating enough business that you can take that budget and then go buy leads, create funnels and ads, which can help you scale faster. But I start here because a lot of people, this is like, they want free, this is free. So we're going to go out, we're going to take the people we know. And by sphere, what my definition is, anyone who could potentially either buy or sell a house with you or refer you someone who could buy or sell a house for you. When I say the definition in that broad terms, can most of you just, if I sat you down in a blank room with white walls, with a desk and a pen and nothing else, maybe a cell phone, maybe connection to Facebook, but you can't browse Facebook and just like look at the names there.
Starting point is 00:12:34 How many of you could look through your cell phone, your email, your Facebook and make a list of like 200 people in probably like an hour, just, just write down the names, not, not whether they would do it or not, but just, they could potentially either do business with you or write down or send you someone. How many of you guys raised your hand? You're like, I could write down. Maybe two hours, it'd take me. Okay. Now keep your hand up if you already have those people organized in a database. Awesome. This is not a training for that today. Dan's got other trainings on that. I just want to make sure you know, because if I'm going to tell you to start conversations, you're going to be like, who do I talk to? Literally, it can be that simple.
Starting point is 00:13:07 If it's for sale by owners and you have a list there, expires, leads you've purchased, you already have lists in all these places. You're going to pick up your phone, right? You're going to pick up your phone. And in a 15-minute period, you're going to set a timer for yourself. I did this with a group of people the other day. We had 97 people on a Zoom. I'm not going to do it today.
Starting point is 00:13:26 We don't have enough time. I don't have enough buy-in for you yet because you got to have good rapport for people to actually trust you to get into action. But I literally, I got great rapport. It's part of my crew. They see me a lot. And I didn't tell them what we're going to do.
Starting point is 00:13:37 And I said, get out your phones. I said, we're going to set a timer. We're going to have a little conversation blitz. And Dan, you may want to do this later to show people the power of what they can do in 15 minutes. But for 15 minutes, all we did was send text messages, DMs, emails, or video text messages. Write those down, guys. Video text. This is your options. Video text message, actual text message actual text message dms on any of the social platforms because you can't send more than like 10 on any platform on facebook or instagram or else it starts to like throttle you and it won't let you send more right and emails all of those are conversation starters
Starting point is 00:14:16 maybe linkedin even right i find email for for residential real estate to be probably the the worst version of a conversation starter, but I throw it out there because some of you guys are so scared to talk to anybody that I'll even give you the out of an email because it's better than nothing. But for most of you, you can send a text message. For some of you, when I say video text, you cringe. You have a little pucker somewhere. All right. Okay. If you don't like video text, that's okay. We'll baby step you into it. Video texts are wildly impactful for starting conversations with your sphere because they already know you and like you. And when I say start a conversation,
Starting point is 00:14:50 we're going to come with no agenda, not to get referrals, not to start business. We have no agenda other than to start a conversation. And sometimes we're not even looking for a response. We're literally warming up our list in preparation for the next time we're looking for a response. So I had everyone on this call. We had 97 people in 15 minutes, and I gave them a very basic message because it was last week, right after New Year's. By the way, still close enough to New Year's to do this one. And the text message said, I could probably pull it up if you want to see it, but it says, hey, was just scrolling through my phone and saw your name. It made me smile. Wanted to say, happy new year's. Send. If any of you on this call got a text like that, that said, Hey,
Starting point is 00:15:31 I just scrolled through Facebook. Saw you popped up, made me smile. Wanted to say happy new year's. How many of you would say, screw you, you dirtbag? None of you. You'd be like, cool. That was nice. Cause we're talking to people that you have some sort of loose connection with. Even if you didn't know me at all, you'd still be like, I have no idea who this is, but that's nice. You might be a little suspicious if you don't know me at all,
Starting point is 00:15:52 which is why if it's a cold list, we may change the messaging just a little bit and keep it less like, you're not going to tell a stranger that made you smile. That's almost stalker status, right? So you got to think through that part where like, know who you're sending it to.
Starting point is 00:16:04 All right, so be a cool person. part where like, know who you're sending it to. All right. So be a cool person, like be socially aware of what you're sending. But when people start to respond to you in this 15 minute period, I do not want you to respond back because you're focused on starting conversations. When the 15 minute ends, game on. You can respond to everybody. But if you focus for 15 minutes with no other distractions,
Starting point is 00:16:25 stop checking your email, stop doing your laundry, whatever else you're doing at home. I have no idea. No one here is doing laundry, but whatever I can see you guys doing, like focus, like truly give me your attention and then put your attention into the world.
Starting point is 00:16:34 If you're sending video text messages, you could send at least 10 of them in 15 minutes, probably more. If you're doing text-based message, you probably do 20 of them. If you already had your list together, because you're just kidding, you can literally just send hello, hello, hello, hello,
Starting point is 00:16:47 hello if you wanted. If I were to pay you $500 for every conversation you started, how many could you start in 15 minutes? Excuse me for interrupting my own show. You are freaking amazing. And because you're amazing, I'm going to ask for a quick favor. It'll just take you 30 seconds for you to leave a favorable five-star rating or review
Starting point is 00:17:14 on your favorite platform. Then what I'll do is I'll enter you into a raffle where we can meet 45 minutes for a free coaching session. And I'll also give you a copy of the book, Real Estate Evolution, which is the 10-step guide to CPI, consistent and predictable income. Oh, by the way, I'm the author of that book. So if you'd like for me to coach you,
Starting point is 00:17:34 give you some nuggets and help you in your business, go ahead and leave a review and you can enter into the monthly raffle to win. I already know from human nature, most of you will not do this on your own because it just is. It's just life, right? You know it's good for you, but you don't do it. It's like, well, I look at our fitness in this country. Look at all these sort of things. I'm not judging you. There's no judgment, but some of you will take it on. You'll do it on your own. Awesome, right? But there's safety in numbers. If you do it in a group on the CPI community, you schedule a timer, like we're going to have a conversation blitz and you show up with
Starting point is 00:18:08 your list. And for 15 minutes, DM goes, all right, guys, get your phone out. You might surprise you. Maybe it doesn't have a little countdown clock, puts on a screen that says conversation blitz. How many of you would be a lot more likely to do it if you were here on the call like this? Right? Most of you. And so then it repeats. And every time you do it. And so if you can get a hundred conversations going back and forth, I don't care what you're selling because they don't have to be in real time. That's the cool thing about it. You send off a message. Maybe they respond back right away. Maybe it's ours. If you are one of those super fast responders to text messages, how many of you guys are like, I pride myself on being an
Starting point is 00:18:42 immediate responder. Diana's like me. Matthew's like me. Jade, I got to give you a little warning. Take a sip of water. During this 15 minute period, as you start to see inbound responses coming back, you are going to start to sweat and get a little twitchy that I'm not allowing you to respond. But I'm going to tell you right now, it will be okay to wait 15 minutes. It will be okay. If you really can't get a cut and paste message, write this down. You're going to cut and paste something back as they show up. Frankly, you can wait 15 minutes and send this, but say, Hey, let me pull this up. Actually the basic wording, you can edit this, but it's like, Hey, I'm actually in the middle of something. I, you
Starting point is 00:19:19 just popped in my head and I want to, but as soon as this is done, I'll shoot, I'll shoot you a longer message. Something like that to acknowledge they, they responded back to you. You're going to acknowledge your message. Hey, thanks for the quick reply. I'm actually in the middle of something, but as soon as I wrap up here, I'll hit you back. Does that make sense, guys? So those of you who are twitchy, you're like, but they responded to me. I can't not respond back. Cool. Just shoot them a quick cut and paste and then keep going. 15 minute ends. You're going to respond to their message if you want a response back ask them a question that ends in what punctuation mark do we use for questions in america in english language anyone bueller it's actually from the egyptians it's a symbol of like a cat's tail
Starting point is 00:19:59 diana do you know it question mark question mark that was a trick question it does by the way come from the egyptian these the worship cats and they thought the cat's tail and a little dot you know the doubt is in the back of a cat they thought that looked like a question mark anyway that's where question marks come from uh so i've been told so if you want a response your text message should end with a question mark if you don't want a response end it with a period mark. If you don't want a response, end it with a period. Someone may still respond, but some of you guys write questions and then you put some other garbage after it. You're like, you got big plans for 2024? Blank line, blank line. I'm about to go out skiing. It's going to be so fun, period. And then you wonder why people don't respond to you.
Starting point is 00:20:39 You did it in the opposite way, right? Someone's like, whoa, Diane, it's so good to hear from you. What's going on in your world? And you go, man, I'm about to go skiing with kids. It'll be so fun, period. Leave a blank line, maybe two blank lines, and then say, do you got any big plans for 2024? Question mark. That's how you do a conversation. Most of you know this, but I feel like I just want to, it's the basics, okay? So when they respond back, again, it doesn't need to be in real time. I've been having conversations with people, and I do this for buyers, for sellers, for attracting agents, for recruitment. Whatever you're doing it with, it's all the same. You let it breathe.
Starting point is 00:21:14 You go back and forth if you're available a couple times. Bop, bop, bop. They send a message, you send a message. They send a message, you send a message. And then you just let it breathe, either organically because you were busy doing something else, or because you just were like, it's time to let it breathe, right? And you let this go back and forth depending on the nature of how influential they are or how busy they are, if they look up to you, if they look down to you, right? And you're going to feel this out for how quick or slow you take the cadence.
Starting point is 00:21:37 That's the speed of the conversation. But at some point, you're going to pivot it to business, right? And the pivot, it depends on who they are, if they're your sphere, right? The pivot could be something as simple as like, hey, I just got off, you know, since we've been talking back and forth, and maybe it's someone you talk to all the time, this is like, I'm thinking of someone in your sphere. Can everyone think of someone they talked to maybe twice a year? Like, you know, you've known him for years, but you only talk to him every so often. Everyone got a person like that. Let's take that use case.
Starting point is 00:22:06 Because everyone's got a few of those, right? You go back and forth, you're warming up a week or two, a couple weeks, and you shoot him a message and you're like, hey, you know, since we've been talking, I just, these random things popped in my head. I'm part of a challenge right now and zero pressure for me whatsoever. But my coach has challenged me to go serve three buyers or sellers by the end of the month, just to go meet them. Like, if you bump into anyone who's looking to buy or sell real estate, could you send them my way? me to go serve three buyers or sellers by the end of the month, just to go meet them. If you bump into anyone who's looking to buy or sell real estate, could you send them my way?
Starting point is 00:22:33 That's a very direct, a very direct invitation. For some of you that felt very awkward, you're like, I would never say that. Cool. Don't say it. But for those of you who are super direct, I'm giving you an option. Those of you who are more indirect, right? As you talk to someone back and forth, you just want to work into the conversation some way, somehow that you are an agent, that you sell houses. And I don't mean by saying like, by the way, do you know what? I got an award. I'm number one in my market. Cause that's, that's just lame. Right. But I mean, you can reference in your day. You're like, oh, Hey, I got to run. I'm about to go meet a buyer to go show some houses. Can I hit you back later? Right. You see, I'm just going to work that into the conversation to make, oh yeah, you are in real estate. And then it comes up because everyone always asks you, this is where I need a little participation.
Starting point is 00:23:07 As soon as someone knows you're a realtor or remembers you're a realtor, what is the question after you talk long enough, they're probably going to ask you? How's the market? Thank you, Dorothy. Everyone else agree? How's the market? Even if they could care less, even if they just, like, they just, I don't know if it's a script they hand out to like people that when you meet a realtor, you're supposed to ask them how the market is. Like you literally be like, how's the market? And you open your mouth and you realize like they zoned out immediately. They're like, you don't actually care how the market is. Okay. So read your audience when they ask you that, that is not, that is not permission to like vomit statistics on them. How's the market? Oh, well, let me tell you last month, there was forging 70 of my homes that
Starting point is 00:23:43 closed at a three mile radius from your house. Price appreciation went 3.42%. They're like, no, no. I just meant it's warm outside. How's the market? They're being polite. But again, be a cool person. Just demonstrate this. But as you go through this, when they ask how the market is, now we can start to guide the conversation. This is where your skill set kicks in. The better your skills get, the more seamlessly you can bring it to business and find those opportunities because they're all around you of people who want to buy and sell, but they forgot to do it until they started talking to you and you reminded them, or they know someone else who's going to buy or sell, but the opportunities are
Starting point is 00:24:20 everywhere. And the more you're in conversation, the more you will spot them. And I can teach you more techniques later. So can Dan to spot those opportunities or to pivot to them or the script to use when you find an opportunity. But it all starts with conversation. If you don't get into conversation, you're never going to see the opportunities, period. The only thing I'll ask of any salesperson I ever talked to, because we're all salespeople here, there's three things you need to be successful. You got to be coachable. You guys have been great in this call, listening to what I'm saying. You got to be willing. That's the next step to go out and actually do this.
Starting point is 00:24:50 And number three is you got to be hungry. I prefer if you're starving, right? Like truly, you want success? I want starving. But like, I'll even take people on a little snack. Whatever your goals are, I got no judgment. But like Dan's an incredible coach. And so he will help.
Starting point is 00:25:03 He'll give you these strategies. But you have to do the work. You have to go out and actually start this so you can you don't need to come on any more calls go take that conversation blitz go run with it you want dan to lead dan are you open to leading a conversation blitz a 15 minute conversation blitz sometimes literally thursday cpi coaching corner for cpi community let's do it. There you go. We started 475 conversations in 15 minutes with my group because they didn't know you did more than that, Jesse. You did way more than that. We probably did, but I was being conservative because I didn't even tell you. I literally was just like, grab your phone. Here's what we're doing. And so some people started five conversations,
Starting point is 00:25:39 seven conversations because they got distracted. They went into the loophole of Facebook and blah, right? Every time you do it, you'll get better. Do you guys want to know how to truly crush it in real estate? I mean, whatever your goals are, blow it out of the water. Matthew, you want to know how to blow your goals out of the water? Rashaun, Anna, you guys want to know how to do this? There's a secret. Very, very passed down to me from generation after generation of realtors. I'm making this up. By the way, someone just told me recently, but I still love it. Write this down. Have you guys ever heard, like, how do you succeed at anything? Don't quit. You guys heard that before? Do you think that's really true? Like how many realtors do you know who have not quit for like 15 years and they're still broke and they're still doing terrible? Okay. The secret
Starting point is 00:26:20 is not don't quit. Why is Dan the only one who laughed at that? You guys have never seen people who've been in real estate for a long time. You're like, you've been doing this this long? You are terrible at this. Come on, you guys have done deals with these people. I've done deals with them. I'm like, how do your clients hire you? You can't even respond to a text message about a contract we're negotiating.
Starting point is 00:26:35 You are awful at your job. Anyway, here's how you do it, really. And then, okay, I gotta tell you this funny thing. This is too funny. I called an agent the other day. I will tell you the secret. I'm gonna tease it for a little more. Called an agent the other day. I will tell you the secret. I'm going to tease it for a little more. Called an agent the other day.
Starting point is 00:26:46 I have a buyer. I'm a sales coach, but a trainer, but I work with buyers and sellers, right? I have a buyer and we submitted an offer on a property. It's a little lower. It was like a million 75 was the price and we submitted the offer at 950. So I get it.
Starting point is 00:27:03 It's a lower offer. Property was super overpriced, so whatever. But we wrote an offer. And I called the guy, and he wouldn't respond to my text for the three days before I submitted the offer. I finally just submitted it without talking to him. He was like, whatever, I'll submit the offer. Day and a half after I submitted, still getting the response from him.
Starting point is 00:27:19 I finally get him on the phone. And I'm like, hey, so when are you guys going to respond to offers? He's like, probably Wednesday. This is earlier in the week. I'm like, oh, so when are you guys going to respond to offers? He's like, probably Wednesday. This is early in the week. I'm like, Oh good. Do you have, do you have other offers submitted? He's like, Oh, this is, this is, this is actually, I did talk to him before I submit the offer. I said, so we're thinking of writing an offer other than price. Are there any other terms that are important? Do you guys know that script by the way? Yeah. Some of you don't. Okay. By the way, do you know when you submit an offer, when you represent a buyer that it's like poker, the more information you can get out of the other,
Starting point is 00:27:47 the other opponent, the other player, the better you do. So I want the listing agent talking. So I'm going to call the listing agent. I'm going to say nice things. If they're bottom line, I get to it and I have a little script I run and I'm going to say, Hey, other than price. Well, first of all, I say, are you, are you double lending the property? Do you have any buyers you're representing? Cause I won't ask hard questions if you are truly I'm okay with that. And those are good. No, no, I'm not double-ending it. Cool. So, because I want them to feel comfortable.
Starting point is 00:28:09 Then I say, cool. So other than price, is there anything else that's important in terms of terms? If I'm going to write an offer, I want to write a strong offer. What else is important? They'll start listing off terms, close of escrow, inspections. I'm just getting them talking. Because what happens when someone starts talking? They keep talking. They keep talking.
Starting point is 00:28:26 They keep talking. So then I say, all right, so what price do we need to do? Bottom line, to make this work. And sometimes they'll be like, nah, yeah, you'd like to do that, wouldn't you? And sometimes they'll be like, you got to come in at 975. They'll just tell you. I'm like, that makes it easy, right? You're like, you just told me a number. It's 50 grand lower than list price. You're terrible at your job. Anyway, so this guy, he doesn't tell me the prices, but that's fine. He just says price is super important. Client wants list price. You're terrible at your job. Anyway. So this guy, he doesn't tell me the prices, but that's fine. He just says, price is super important. Client wants list price. It's a flip. They want list. I said, cool. Said you've been listed since middle of December, December 15th. I know it was a slow time with Christmas. No judgment for me. Are you in negotiations with any offers right now? No, no offers. Okay. Have you presented any offers since
Starting point is 00:29:01 you've been listed? Nope, no, no offers. Okay, so just so we're clear, you've been listed since December 15th. It's now early January. You have no offers presented, no offers. Nope, no offers. Cool. If I submit an offer today, how quickly do you think you guys will respond? We're going to probably respond Wednesday.
Starting point is 00:29:16 I said, cool. My client may come in a little low with their offer, just giving you a heads up. Do you think we'll get a counter if we come in low? Well, we're going to counter the top four offers and that's our procedure. And I paused and I said, you're going to counter the top four offers from the zero offers you currently have? I said that. And he literally was like, yeah. I'm like, okay, cool. I'll get you an offer. And that was it. This is my point of how bad people are at their job. I'm not judging this guy. I know that was a script he runs, but like, how are you going to claim to
Starting point is 00:29:47 someone you're going to counter the top four when you haven't had an offer in 40 days? Like, anyway, so these agents are out there. You guys that are on this call, you're clearly better than that. That's why you're here, right? That's why you're here. So here's the wisdom handed down. I'm going to close the loop for you. We'll open up a Q&A. Wisdom handed down for you for a generation. It's clearly not don't quit. Because that guy I looked up, he's been doing this for years. I'm like, really? You have, man?
Starting point is 00:30:08 Anyway, the answer is, or the secret is, don't quit and get a little better every day. You get the distinction? Don't quit and get a little better every day. You already know 87% of all real estate agents fail in this business. And you also know it doesn't have to be that way. If you're a real estate agent and you're looking for consistent and predictable income, I invite for you to get your free copy of Real Estate Evolution, The 10-Step Guide to CPI, Consistent and Predictable Income for Real Estate Agents. And you can do so when you visit www.therealestateevolution.com.
Starting point is 00:31:02 I'll share with you your book that I authored to show you the way. Thanks. You have to make these giant leaps. There's a whole book on it called The Slight Edge. There's all sorts of people that are writing around this topic, but it's that if you just keep that in front of you. And then the other thing I would have you write down, since we're writing down little tidbits for you, never quit on a bad day, never quit on a bad day. And I'm not talking about like actually leaving real estate. That's most of you. Some, maybe some of you are close to that, but most of you are like, you're beyond that point. I just mean mentally quitting. Right. I just mean like, you're like giving up on like, dude, this lead source doesn't work. This, this, this whole thing just never quit on a bad day.
Starting point is 00:31:44 Cause guess what happens if you do that? If it's going well, you keep going. If it's not going well, you learn, you pivot, you get better. You put those two together. That's how you create success in real estate. It's that simple. Isn't that cool? All right.
Starting point is 00:31:58 What questions you guys got? We got like 10 minutes, right, Dan? 10 minutes. I'd love to hear your ahas, your comments, your feelings, your thoughts, your questions. What you got for Jesse? Well, a big thank you. And I can see why you guys are not only coach and student, but also good friends, because I can see that Jesse is an awesome coach and I know that Dan is an awesome coach and I thank you because I have learned so much being in Dan's class even if it doesn't show yet and I can and it's okay
Starting point is 00:32:38 that's how you grow I I can claim I am brilliant in the classroom as a teacher that's my gift but I've had a lot to learn in other areas and I think my best quality is I don't quit even when I think it would be smart to quit I can't I'm just not a quitter and so I'm still here and I'm getting better and my results are showing it and Dan doesn't even know all my
Starting point is 00:33:05 results yet but I'm still learning Dorothy you're doing you're doing phenomenal and remind me the next time we talk I've got an idea for you okay I'm gonna run I'm gonna run an idea by you and you're doing freaking amazing I do see the results so keep it up thank you I don't see the results. So keep it up. Thank you. I don't see the results. I see a little. Dorothy, can I help? Can I help reframe that for you? Yeah. You're a teacher.
Starting point is 00:33:32 Do you like to read? I read. Yes. Perfect. Audiobooks, physical books. What do you like to read? Oh, OK. I want you to get either.
Starting point is 00:33:40 It's a great audiobook, but I did the audiobook with the physical book. You ever heard of a book called The Gap and the Gain? No. Okay. I want that to be your next book you read.
Starting point is 00:33:49 Okay. Can I tell you why? No. Yes. Okay. The expectations that you bring when you're out in the world doing business, your mindset matters more than almost anything. Watch this.
Starting point is 00:34:05 How many of you agents on the screen that are here? Dorothy, put it on gallery view for a minute so you can see everybody's hands here. Put it on gallery view. I want you to see everybody. Where is it? Up in the upper right if you're on a computer. Yep, yep, yep.
Starting point is 00:34:17 It says view. Click on view and select gallery. Okay. You got a little Brady Bunch boxes, everybody? You just got two people. I'm still learning. I'm still learning computer. Oh, good. Well, we'll type it in the chat box then. You guys will type in the chat box. We'll type in the chat box instead. Okay. I do used to do this on stage with big audiences. So we're going to simulate it with a chat box. You have two factors that are going to determine your success as a real estate
Starting point is 00:34:46 agent. You only get two. One of them is going to be skillset. Number one is skillset. By the way, skills, I love a lot more than talent because talent is something you're born with. Very few salespeople have God-given talent. Most of it's skills. That skills is something you can learn and you can build. So I love that, right? So number one is your skill set. Number two, oh, Rishon's already guessing. No, I'm going to tell you what the two things are. Ready? So number one is skill set. Number two is your mindset.
Starting point is 00:35:11 So Dorothy, did you see that? We just proved experienced agents, new agents, whoever's on here. I've done this, by the way, in an audience. I've spoken on stage to thousands of people, had them put their hands up. It's every time mindset. We know this intuitively. And so the reason why I want you to read this book, The Gap in the Game, is because The Gap in the Game addresses the mindset challenge that you're currently having.
Starting point is 00:35:33 You just said twice in a short period of time, you're not seeing it yet. It's not bad. I got no judgment, Dorothy. I want to help guide you. And you said, by the way, I'm a coach. I consider myself a trainer, but I guess sometimes I'm a coach, but I'm not a paid coach. You can't hire me, right? Like through our, through Dan and my, through our brokerage, through our organization, that's who I coach and I train through our group, but you can't hire me. I'm just, I just do it because I love this. But for Dorothy, you said in a very short period of time, and if anybody heard this, Aaron, did you hear Dorothy say this? Michelle, Veronica, did you hear Dorothy say this? She said, you can't see my results yet, but it's coming. It's working. Right. But then she quickly disclaimed it was
Starting point is 00:36:07 like, I don't know. Like you could see the push and pull. You have an internal judgment of your own progress. Am I right there, Dorothy? She's nodding her head. Yes. She has an internal judgment, self-criticism. We have a voice in our head guys. And it's really loud for some of us. Some of you, it's like a quiet whisper because you've done good at drowning it out. Most of it's really loud for some of us. For some of you, it's like a quiet whisper because you've done good at drowning it out. Most of it's loud. It's this loud voice. And most of the time, it's not very nice. Sometimes it is. But most of the time for most of us as human beings,
Starting point is 00:36:32 whether it's our society, where it's wiring, I don't know where it comes from. I'm not trying to change it right now. I just want to make you aware of it. That voice is pretty self-critical. Especially the top performers here, you are the most critical on yourself. If you've ever in your life had any sort of success,
Starting point is 00:36:49 you are probably one of the more critical, self-critical people. So the gap and the gain is the easiest tool I know of. There's deeper tools we can do for deeper self-work, but the gap and the gain by Dan Sullivan is a book that will help you refocus on the gain that you have made instead of the gap of what you were lacking. And you may want to listen to it twice because it's such a simple concept. And as you go through it, it's going to recalibrate you. She says three times, okay? If anyone else is experiencing the same thing as Dorothy,
Starting point is 00:37:11 go listen to this book. You don't even get to the whole thing. By the time you're halfway in, you're like, oh, I get it. And even when you hear me say it, you're like, oh, I think I get it. But you need to listen to the way he breaks it down. You've listened to it, right, Dan?
Starting point is 00:37:23 Oh, yeah. It's a great book. Yeah. All right. All right. What other questions? Oh, yeah. It's a great book. Yeah. All right. All right. What other questions? What other feelings? What are thoughts?
Starting point is 00:37:29 What ahas? What are you experiencing right now? What would you like Jesse to help us with? How many of you are already texting people? You're like, I just started on conversations already. All right. Can I leave them with, if there's no other ahas or takeaways or questions, I'll leave them with a homework assignment
Starting point is 00:37:45 that's easier than 15 minutes. Anyone got another question? Anything else? All right. So I like leaving assignments. By the way, Rashawn just said in the box, never quit mentally on a bad day. Don't quit.
Starting point is 00:37:56 Just get better each day. That's it. That's it. Never quit on a bad day, right? And then don't quit and just get a little better each day. That's the two things. So here, that's Rashawn's takeaway. I love that. Here is my homework assignment for you. Should you
Starting point is 00:38:08 choose to accept it? You want to find a 15 minute block and do a conversation blitz. Great. This is even simpler because it's like, it's very tactical. I want you starting today, tomorrow, you pick the day. What's the next day you guys are working? Is it today? Is it tomorrow? Like if the rest of your day is all blocked out and busy, don't do this. But like the next day that you can add in something that's super short and easy. I want you to take on the challenge of sending 10 video text messages to people who could either do business with you or refer you business. You're not going to say anything other than like, Hey, I was just thinking about you. Just want to say hello. You don't have to send me a video back. I just want to say hi.
Starting point is 00:38:48 You literally can tell them in the video, like use their first name. So they know it's not cut and paste, but if you really want to go fast, you can cut and paste the same video. But I like to say like, like I would literally grab my phone. Right. And I'd be like, Aaron, by the way, keep coming there. Cause she's in the middle of my screen. I can see her in there and white background behind you at the cabinet. So I keep coming to you. I could use Angela, right? Or Raymark or whoever I can be like, hey, Aaron, you just popped into my head. I just want to say hi. I hope you're having an amazing day. Truly. Have a wonderful weekend. Happy Friday. No need to send me a video back. I know it's weird, but like I was in this class and this guy told me to send out video messages.
Starting point is 00:39:20 This is super awkward for me. I just want to at least try sending one. So have a good day. Bye. You can even acknowledge if you're nervous that you were nervous while sending it. Those of you who say, I will never send a video text, no matter what you tell me, fine. But I think you can all do it and start with sending the people who know and love you, like your parents, your brothers, your sisters. People are not going to judge you because the more you do it, the more often you'll get comfortable. And if you can do it one day, then take it on, do it the next day. And if you just start doing 10 video text messages a day, man, it will change your business. It's that simple. Because you're starting conversations, you're going to get responses. Maybe not from all of them, but from some of them.
Starting point is 00:39:57 Go ahead, Dan. Thank you so much. And here's what I heard Jesse say. I heard Jesse say that quantity solves all problems, all businesses conversation. He talked about the power of 15 minutes. He talked about being coachable, being willing and being hungry. But hey, we'd rather have starving than hungry, but we'll take a nibble if possible. He talked about don't quit and get a little bit better every single day. And if you do quit, make sure it's not a bad day that you do quit. So just don't quit. Until next time, I'm going to wish everybody to have the best day of your life. Be grateful, make good choices, go help somebody and go find a listing. God bless you guys. Thanks so much for listening to the No Broke Months podcast today.
Starting point is 00:40:47 Until the next show, I invite for you to be grateful, make good choices, help someone, have the best day of your life, and go find a listing. I'm very excited about the conversation we're about to have. I want to introduce you to Dan Rochon, who is the owner and co-founder of Greetings Virginia. I am so excited to introduce my next guest, Dan Rochon. He reads, he writes, he does improv. A frequent speaker and often quoted about the real estate market. I'm going to bring on a guy that is a winner. We had some really cool conversations before going live with this show. We have Dan Rochon.
Starting point is 00:41:29 So I'm going to encourage for you to think big. I'm going to encourage you to think big and then multiply it by two. And then take huge action. Because whatever you want, you're only five years away from that.

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