No Broke Months For Salespeople - Do Not Use This Word When Asking Clients a Question

Episode Date: August 1, 2023

Do Not Use This Word When Asking Clients a QuestionReal Estate Coach Dan Rochon of No Broke Months for Real Estate Agents talks about Question Softeners.In this episode, Dan explains how using a Quest...ion Softener will allow you to have more natural conversations with clients, He also gives an example of what not to say when asking questions to your clients.Learn more about and find out what this word is in this new No Broke Months for Real Estate Agents episode.--To find out more about Dan Rochon and the CPI Community, you can check this link:www.NoBrokeMonths.com --Stop 🛑 wasting your time ⏳ or spending too much money 💸not getting the results you want in sales; I would love you to join me for the upcoming 5-Day Listing Challenge.You will learn how to find YOUR Way to having closings every month.www.get3morelistings.com--Get your free copy of the Real Estate Evolution here:bit.ly/RealEstateEvolution_GetYourBookThis book shows you the step by step on how to:Step 1: Believe in your unknown potentialStep 2: Deconstruct persuasion techniquesStep 3: Find a business and get hired consistentlyStep 4: Be proactive in the relationship with your clients.Step 5: Learn and implement the exact steps to hire, train, lead, and train virtual assistants so that they can build, support, and guide a winning team to scale.And if you’d like to have a consistent and predictable income, like this page, and don’t forget to join the Facebook group to network with the top agents:https://www.facebook.com/groups/thecpicommunity/ To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan Rochon

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Starting point is 00:00:00 Without the question or softeners, you come off as though if you're interrogating somebody. So the question softeners allow for you to be able to engage in a conversation that's a little bit more natural. Welcome to the No Broke Months for Real Estate Agents podcast. Working as a real estate agent
Starting point is 00:00:19 can be incredibly rewarding and fulfilling, but it can also be frustrating if you aren't making the money you deserve. So if you're ready to end the stressful cycle of working hard for no results, then get started with a proven step-by-step system so that every month is No Broke Months. My name is Dan Roshan. I'm the host of the No Broke Months podcast, which is a show for real estate agents to help you have no broke months. Thanks for joining me. Enjoy the show. Do not use this word when asking clients a question. Real estate coach Dan Roshan of
Starting point is 00:00:58 No Broke Months for Real Estate Agents talks about question softeners. In this episode, Dan explains how using a question softener will allow you to have more natural conversations with clients. He also gives an example of what not to say when asking questions to your clients. Learn more about and find out what this word is in this new No Broke Months for Real Estate Agents episode. And so a question softener or something that's going to allow for you to to sound as though if you're you know if you without the question or softeners sometimes and sometimes i'm i'm guilty of this with some behaviors is that you come off as though if you're interrogating somebody
Starting point is 00:01:39 and so the behavior that i come off on this is the highly dominant behaviors. And so the question softeners allow for you to be able to engage in a conversation that's a little those were some examples of the question softeners. So I would invite for you to write those down. I'm curious. I was wondering. Please tell me. May I ask? Tell me. Here's a question, and those are question softeners. So when you soften the questions that may be a little bit more direct or confrontational, you certainly never want to use the word why. Why do you not want to use the word why? I know that I just literally just did it there. But why do you want to not use the word why? I did that on purpose.
Starting point is 00:02:32 So what would cause you to not use the word why? Yeah, you're challenging them, okay? For example, John Rue, why did you wear that shirt, man? Right, like that could be, you know, a little confrontational. And it's not problem solving. So for example, if you owned a 7-Eleven and I'm your employee, or let's switch that. You're the employee. I own the 7-Eleven. You come to work late. Basma, I noticed that you came to work late a few times in the past week. I'm just curious, what do we need to do to be able to make this so that
Starting point is 00:03:05 you can be out to work on time because it's important. And then we're problem solving, you may come and I know this isn't true, but you may say, well, I've got an infant son, and I'm taking care of him. And then we can now we can maybe come up with a solution. Okay, so maybe instead of coming at nine, you come in at 10. All right. So, but if I say to you, Bosma, why do you keep coming in late? You see the difference, right? Now I'm punching you in the nose. Like, you know, now you're, now you have to defend yourself. And now it's like, well, Jesus, I got a new kid. And you know, it's, it's a little bit of, you know, so that's why you don't use why.
Starting point is 00:03:41 So you, so remove why from your vocabulary. The only time that you should be using why is when you're using it to drive deep for an emotion, okay, intentionally, but not from why did you do that? So it's driving deep for an emotion would be more, why are you selling real estate? Okay, so that's appropriate because I'm not confronting you with that. I am driving deep into your desires, into maybe your fears, hopefully not, but maybe, right. And I'm under, you know, so what, why do you want to buy a home? What would that do for you? That's the way you use it in real estate sales. You can use why to drive deep, but that's
Starting point is 00:04:21 the only time to use it. An example of a bad why question is basically anything that you're not driving for a desire, anything. Why did you do that? Why didn't you clean your room? Why did you ask me that question? Why didn't you write an offer that's higher? Why did you let the contract expire? All of that is confronting. Thanks so much for listening to the No Broke Months podcast today. Until the next show, I invite for you to be grateful, make good choices, help someone, have the best day of your life, and go find a listing!

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